Jobs in The Gulf
51144 Jobs Found
<p>Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer ex-</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree</li><li>Speak, write, and read fluently in English</li><li>Experience in logistics</li><li>Experience in an operational role</li></ul>
<p>Lead BIM modelling for large-scale buildings projects</p><p>Ensure compliance with technical and BIM standards</p><p>Coordination of MEP work</p><p><strong>Desired Candidate Profile</strong></p><p>8 to 10 years of experience in Mechanical design using BIM (PHE)</p><p>Bachelor's degree in Mechanical Engineering or related field</p><p>Proficiency in Revit, Navisworks, AutoCAD</p>
<p>Job Description Overview You will be working closely with regional win work/technical leads and business development & the engagement team across AtkinsR alis and the wider organisation to produce compelling bids. As a member of the central Bid Management team, you will also be responsible for contributing to the continuous improvement of the win-work capability (people, processes, tools, information, and governance). Your role Implement and facilitate capture planning process. Facilitate kick off workshops and Go/No Go call. Facilitate win theme sessions and supporting strategies. Initiate and drive Go No Go calls and risk cat tool. Portal Management (CRM tools) and Review procurement documents and attachments. Create and maintain a Bid/ Proposal Management Plan. Develop compliance matrix, storyboard templates and allocate bid deliverables. Review / approve response for standard prequalification questions. Check PQQ responses from JV partners (if applicable). Graphics co-ordination, (colour schemes; word templates; document covers and dividers; images / photos; graphics / charts / graphs (where applicable) and Graphics approval, activity led by Bid Coordinator. Work involves knowledgeable application of quality control as well as standard procedures and criteria to the coordination of proposals which are of critical importance to the firm. Assist in the development of preparation for Stage-gate reviews and facilitate bid go/no-go decision. Support development of CVs. Work with the Business Development & Engagement team to schedule & coordinate communications activities necessary to identify customer issues, hot buttons and the associated win themes and win strategy statements. Occasionally contact upper management for required signatures. Support the production of case studies / evidence scenarios. Final quality review of documents, post-formatting and after Bid Coordinator proof read/ sense check. Final proofread / compliance check of tender documents. Lead, review, approve and disseminate Lessons Learnt feedback Proposal Manager to lead the session with support from the Bid Co-ordinator. Support response to Client Queries. Support preparation for client interviews / presentations .</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent verbal and written communication skills. Must be fluent in French Relationship building. Ability to multi-task and manage several projects at once. Attention to detail. Collaborative approach. Time management skills. Enthusiastic, initiative and the confidence to start things from scratch. Confident using digital tools and learning new ones Promote the use of AtkinsR alis work winning processes and tools In-still a culture where others share knowledge, insights and learning. Fluent French and English speaker Strong communicator with strong grammar, spelling, composition, and proofreading abilities. Able to evaluate, monitor and present ideas and data Analytical with solid organisational skills, scheduling and prioritising activities A flexible but methodical approach to supporting bids Computer skills required and proficiency with Microsoft Office Suite, Adobe Creative Suite, CRM, and other software programs Comfortable and effective when working across all levels of an organisation. Make sound decisions, but also works with other stakeholders (e.g., sales lead, capture lead, PM) to gain buy-in.</p>
<p>At AtkinsRealis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.</p>
<p>POSITION SUMMARY Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts to get it right for our guests and our business each and every time.</p>
<p>At Foundever, we are revolutionizing customer experience (CX) with cutting-edge digital solutions. As we grow, we are building a pioneering Digital Services organization, and we re looking for exceptional talent to join our Professional Services CcaaS team. This is your chance to be part of a dynamic, forward-thinking team working on high-impact projects that drive innovation in the CCaaS space! If you re passionate about end-to-end solution implementations, working with top-tier CX technology, and driving customer success, this role is for you! As a CCaaS PS Engineer, you will architect and perform solution implementations and ensure the success of our client projects from start to finish.</p><p><strong>Job Responsibilities</strong></p><p>Solution Design</p><ul><li>Collaborate with clients to capture business and technical requirements</li><li>Design scalable CCaas solution leveraging Architect / Visio, routing, and digital channels</li><li>Develop IVR and bot workflows</li><li>Define technical integration strategies (REST APIs, webhooks, middleware)</li></ul><p>Implementation & Configuration</p><ul><li>Configure CCaaS components such as routing, queues, skills, wrap codes, user profiles</li><li>Build and optimize inbound/outbound voice, chat, email, and messaging flows</li><li>Integrate external systems such as CRM, WFM or custom apps</li><li>Develop and deploy custom scripts, data actions as needed</li></ul><p>Programming & Development</p><ul><li>Write and test code for integrations and automation, as needed</li><li>Use OAuth2, API keys, and secure authentication for external system connectivity</li><li>Create middleware components</li></ul><p>Project Delivery</p><ul><li>Support project lifecycle scoping, build, testing, and production deployment</li><li>Collaborate with cross-functional teams including Project Management, Sales, BI, Operations, etc</li><li>Provide technical documentation, user guides, and training as required</li></ul><p>Optimization & Support</p><ul><li>Conduct post-implementation reviews to enhance performance and efficiency</li><li>Stay current with new CCaaS releases</li></ul><p>Why You ll Love This Role</p><ul><li>Be at the forefront of CX transformation, working with leading CCaaS technologies, specially Genesys delivery</li><li>Work with global clients across the U.S. and EMEA, delivering cutting-edge solutions in a fast-paced, dynamic environment</li><li>Collaborate with a talented team of experts in AI, automation, performance, and agent tools to deliver exceptional results</li><li>Drive business success by managing multiple projects and clients simultaneously, with opportunities to showcase your leadership and problem-solving skills</li><li>Grow professionally by working on complex, high-visibility projects while honing your technical, project management, and client relationship skills</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Skills and Qualifications</strong></p><ul><li>3-7 years of strong expertise in Genesys/ CXone (other platforms are a plus)</li><li>Experience in designing and deploying Omnichannel solutions (voice, chat, email, messaging)</li><li>Understanding JSON, Web Services, and Middleware frameworks</li><li>Excellent communication and interpersonal skills able to run meetings and workshops, present confidently, and write functional specifications</li><li>Strong organizational skills, especially in high-pressure environments, with the ability to manage multiple projects effectively</li><li>A collaborative team player who can also work independently with minimal supervision</li><li>Fluent in English, with other languages being a plus</li><li>A proactive attitude, with a passion for learning and keeping up with the latest industry trends</li><li>Microsoft Office Suite: Powerpoint, Excel, PowerBI, etc.</li><li>Genesys Cloud Professional (GCP) required</li><li>Strong hands-on experience with Genesys Cloud Architect, routing, and call flows</li><li>Proficiency in APIs (REST/JSON), OAuth2, and integration design</li><li>Experience with Javascript, Python for automation and API scripting</li><li>Knowledge of Contact Center technologies IVR, SIP trunking, telephony, ACD, WFM, and CRM integration</li><li>Power Bi experience preferred</li></ul>
<p>The Quality Assurance and Accreditation Center (QAAC) at the German University in Cairo is seeking a Quality Assurance and Accreditation Coordinator to support its operations. The successful candidate will assist in the development, monitoring, review, management, and implementation of the university's quality management system, quality assurance policies, and improvement activities. This role involves supporting the Head of the Center in developing accreditation action plans and follow-up reports, and coordinating with university faculties and various accreditation bodies such as ACQUIN and NAQAAE.</p><p>Key Responsibilities:</p><ul><li>Formulate and compose accreditation-related reports.</li><li>Assist in all accreditation-related activities.</li><li>Follow up with academic staff and accreditation units in each faculty on necessary courses, reports, and quality practices for accreditation.</li><li>Contribute to the preparation of accreditation catalogues for each faculty.</li><li>Coordinate the operation of the Quality Enhancement Audit process.</li><li>Assist the QAAC Manager in implementing staff development activities and training on quality assurance practices and accreditation.</li><li>Prepare documents for different accreditation agencies.</li><li>Coordinate quality management practices in each program.</li><li>Attend committee meetings and take professional meeting minutes.</li><li>Prepare reports on the implementation of quality practices in each program.</li><li>Analyze surveys and prepare reports, including data analysis.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate will be responsible for supporting the head of the center in the development of accreditation action plans and follow-up reports, and for coordinating and producing reports among the university faculties and University's various required accreditation reviews from organizations such as the ACQUIN, and National Authority for Quality Assurance and Accreditation of Education (NAQAAE).</p>
<div> <div><br></div><div> </div> </div> <div> <div> <b>Role Purpose</b>
</div> <div> <p>This is a commercial role, with activities that includes sales reporting & governance. </p> <p>He/she will work closely with Sales HOD and cross functions in reporting & governance identifying sales reporting requirements, analysis and ensure alignment and integrity with strategic directions of the department </p> </div> </div> <div> <div> <b>Role Profile</b>
</div> <div> <ul> <li>Development<strong> </strong>& improvement of Management Dashboard (SMARTS) for key financial and operational KPIs like Revenue, ARPU, Contribution, Gross Adds, Net Adds and Churn to provide insights on business performance & take timely corrective actions to achieve pre-set targets</li> <li>Develop automated models to measure sales' productivity and quality (QoS)</li> <li>Monitor teams progress on numbers and perform deep dive analysis in order to uncover trends in products requests and commercial needs</li> <li>Automate and communicate reporting packs to EBU management and corporate executives </li> <li>Establish recommendations and execution plans to EBU management to adjust sales numbers and revenue growth to exceed targets</li> <li>Prepare regular / ad hoc presentations to stakeholders</li> <li>Ensure compliance with the group reporting guidance </li> <li>Partner with marketing and other concerned teams to drive appropriate commercial & sales reporting</li> <li>Responsible for the day-to-day running of the business channels and analyse all feedback</li> <li>Governance of sales department performance reviews' and follow-up on business review actions'</li> <li> <span>Preparation of operational reporting on account manager, account level as solutions penetration, relevancy, SLA tracking, churn ,etc .</span> </li> </ul> </div> </div> <div> <div> <b>Core Competencies</b>
</div> <div> <ul> <li>Min 6 years Experienced in reporting</li> <li>Proven experience in the development of reporting and management information that changes business strategy</li> <li>Maintain expertise of internal procedures and systems for Sales force tracking, monitoring and management</li> <li>Track record of providing data analysis on customer and commercial business process that drives fundamental change</li> <li>Excellent Communication, Negotiations skills and Stakeholders Management</li> <li>Excellent Operational skills</li> <li>Solid acumen of Financial KPIs, P&L</li> </ul> </div> </div> <div> <div><br></div><div> </div> </div>
<p>We are looking for a CX Writer to join our team and help create clear, engaging, and customer-centric experiences across digital and customer touchpoints. You will work closely with CX, Product, UX/UI, Marketing, and other cross-functional teams to turn customer insights into effective content and communication.</p><p>Key Responsibilities</p><ul><li>Create and optimize customer-facing content across different customer touchpoints and channels.</li><li>Translate customer insights, feedback, and Voice of Customer (VOC) data into clear and customer-centric content.</li><li>Review customer journeys and identify opportunities to improve communication, messaging, and overall customer experience.</li><li>Develop and refine content for digital products, services, customer communications, FAQs, guides, notifications, and other customer touchpoints.</li><li>Ensure content is clear, consistent, easy to understand, and aligned with the customer journey.</li><li>Collaborate with CX, Product, UX/UI, Marketing, and business teams to ensure content supports both customer and business objectives.</li><li>Conduct research and analyze customer feedback to understand customer needs, pain points, and expectations.</li><li>Support customer journey mapping and identify content or communication gaps across different stages of the journey.</li><li>Participate in usability testing and incorporate customer feedback into content improvements.</li><li>Contribute to service and product launches by developing or reviewing customer-facing communication and content.</li><li>Maintain consistency in tone, terminology, and messaging across customer touchpoints.</li><li>Use data and customer feedback to continuously measure and improve the effectiveness of customer communications.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>3+ years of experience in Customer Experience, CX Content, UX Writing, Content Writing, Customer Communications, or a related field .</p><p>Strong writing and editing skills with the ability to simplify complex information and communicate it clearly.</p><p>Strong understanding of customer journeys, customer pain points, and customer-centric design .</p><p>Experience working with Voice of Customer (VOC), customer feedback, or customer research .</p><p>Experience creating customer-facing content for digital or service environments.</p><p>Good understanding of UX principles, usability, and information architecture .</p><p>Ability to work collaboratively with cross-functional teams including Product, UX/UI, Marketing, and CX.</p><p>Strong analytical and problem-solving skills with a data-driven mindset.</p><p>Excellent communication and stakeholder management skills.</p><p>Excellent command of English and Arabic , both written and spoken.</p>
<p>Robusta Technology Group (RTG) is a key driver of digital transformation, providing a holistic technology ecosystem. RTG partners with local and international organizations to build exceptional digital customer experiences, establish engineering hubs, and launch ventures across multiple industries and domains. Through its events, spaces, and content, RTG serves as a catalyst for innovation, impact, and sustainable growth. Octopus is proud to be part of the Robusta Technology Group (RTG), a leading technology consultancy group. With over a decade of experience and a successful track record of delivering more than 300 projects across Europe, the Middle East, and North America, RTG has established itself as a trusted technology partner and a preferred employer in the Egyptian market. Together, Octopus and Robusta are building a bridge between Europe and Africa by creating tailored engineering hub solutions that connect global companies with exceptional talent.</p><p>About the Role</p><p>We are looking for a Senior QA Engineer with strong hands-on Salesforce experience to join our growing team on a 3-month remote contract . In this role, you will be responsible for ensuring the quality, reliability, and functionality of Salesforce-based solutions throughout the software development lifecycle. You will work closely with developers, Salesforce teams, product owners, and other stakeholders to drive both manual and automated testing efforts and ensure that Salesforce implementations meet business and technical requirements. Salesforce experience is a must-have for this role.</p><p>What You'll Be Doing</p><ul><li>Collaborate with cross-functional teams to ensure quality throughout the Salesforce development lifecycle.</li><li>Design, develop, and execute comprehensive test cases and test scenarios for Salesforce applications and solutions.</li><li>Perform functional, integration, regression, system, and end-to-end testing across Salesforce environments.</li><li>Design, implement, and maintain automated test suites for Salesforce-based applications.</li><li>Validate Salesforce configurations, customizations, integrations, workflows, and business processes against functional and technical requirements.</li><li>Review business and technical requirements to ensure consistency, completeness, and testability.</li><li>Identify, document, track, and verify Salesforce-related defects through to resolution.</li><li>Test integrations between Salesforce and external systems and validate data flow and system behavior.</li><li>Perform regression testing following Salesforce releases, configuration changes, and new feature implementations.</li><li>Conduct post-release and post-implementation testing to ensure product stability and quality.</li><li>Work closely with Salesforce developers, administrators, product owners, and business stakeholders to identify and resolve quality issues.</li><li>Contribute to improving QA processes, test strategies, and automation coverage.</li><li>Suggest product and functionality improvements based on usability, quality, and customer experience standards.</li><li>Support UAT activities and ensure business requirements are properly validated before release.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>7+ years of progressive experience in Software Quality Assurance/Quality Control, with at least 2 years in a Senior or Lead QA role.</li><li>Strong hands-on experience testing Salesforce applications and solutions is a MUST.</li><li>Proven experience with Salesforce testing , including functional, integration, regression, system, and end-to-end testing.</li><li>Strong understanding of Salesforce functionality, configurations, customizations, and integrations from a QA/testing perspective.</li><li>Proven expertise in both manual and automated testing , including hands-on experience with automation frameworks.</li><li>Experience designing and executing detailed test plans, test cases, test scenarios, and regression suites for complex software systems.</li><li>Experience testing integrations between Salesforce and external applications or systems.</li><li>Strong track record of identifying, isolating, and documenting critical bugs and edge cases, with a high level of attention to detail.</li><li>Experience leading and mentoring QA teams and managing quality processes in Agile or hybrid development environments.</li><li>Excellent communication and stakeholder management skills, with the ability to translate technical findings into clear business impact.</li><li>Proficiency with bug tracking and test management tools.</li><li>Experience working with CI/CD environments and understanding of software release processes is a plus.</li><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.</li></ul>
<p>Keep the technical services workshop up and running. Maintenance and production of all items need to paint and furniture in the facility. Care for and repair all items need to paint in the facility. Perform tasks assigned by his/her manager that are related to the department and position. Take part in any work that requires the full participation of the Technical Service Department. Scrape, sandpaper, prime, or seal surfaces prior to painting in the facility. Repair any problems with keys and locks. Work on a shift basis and start the shift on time. Keep the work space clean and ensure that it is cleaned after the work is complete. Must always look clean and proper and wear a uniform. Work according to the policies, procedures and instructions identified by the Chief Engineer Take part in the Emergency Response Team. Must take all measures required for occupational and worker health and comply with all measures taken. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education : At least a technical high school or vocational diploma. Experience : At least 2 years of practical experience required by the job. Foreign Language: Not required. Courses and Training: Not required. Computer Literacy: Not required. Skills: Expected to use basic tools and equipment related to the job. If necessary, expected to possess certification in the related field</p>
<p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous customer service experience, preferably in a Hotel environment.</li><li>An energetic, team-focused, and can-do attitude individual.</li><li>Ability to work independently and demonstrate initiative in a dynamic environment.</li><li>Enthusiasm to connect with guests and to hear their story.</li><li>Ability to provide prompt and efficient service, including the ability to build rapport both in person and over the telephone.</li><li>Self-motivated with a positive and professional attitude.</li><li>Knowledge of Opera PSM is a bonus.</li><li>Willingness and availability to work flexible hours, including mornings, nights, weekends, and holiday periods</li></ul>
<p>Company Description Movenpick Cairo Media City, Egypt</p><p>We are seeking an experienced Executive Sous Chef Buffet - Hot to join our culinary team in Giza, Egypt. In this leadership position, you will oversee all hot food preparation and buffet operations, ensuring exceptional quality, consistency, and food safety standards. You will work collaboratively with the Executive Chef and kitchen staff to deliver outstanding dining experiences while maintaining operational excellence and efficiency in a fast-paced hospitality environment.</p><p>Oversee and manage all hot food preparation, cooking, and plating for buffet service, ensuring adherence to established recipes, portion sizes, and presentation standards</p><p>Lead, train, and supervise kitchen staff, providing guidance on culinary techniques, food safety protocols, and performance expectations</p><p>Maintain strict food safety and hygiene standards in compliance with local regulations and international best practices, including HACCP protocols</p><p>Monitor food quality, temperature control, and inventory management to minimize waste and optimize resource utilization</p><p>Plan and coordinate hot buffet menus in collaboration with the Executive Chef, considering seasonal ingredients and guest preferences</p><p>Manage kitchen equipment maintenance and troubleshoot operational issues to ensure smooth service delivery</p><p>Conduct regular quality control checks and implement corrective actions to maintain consistent food standards</p><p>Coordinate with front-of-house staff to ensure seamless buffet service and guest satisfaction</p><p>Maintain detailed records of food costs, inventory, and kitchen operations</p><p>Foster a professional, organized, and safety-conscious kitchen environment</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of professional kitchen experience in a high-volume hospitality setting</li><li>Minimum 2 years of experience in a sous chef or senior culinary supervisory role</li><li>Proven expertise in hot food preparation, cooking techniques, and buffet service management</li><li>Strong knowledge of food safety, sanitation standards, and HACCP certification</li><li>Demonstrated leadership and team management skills with the ability to motivate and develop kitchen staff</li><li>Excellent organizational and time management abilities in a fast-paced environment</li><li>Proficiency in kitchen equipment operation and maintenance</li><li>Strong attention to detail and commitment to quality control</li><li>Knowledge of inventory management and food cost control</li><li>Familiarity with kitchen management systems and POS systems (preferred)</li><li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li><li>Excellent communication and interpersonal skills</li><li>Physical ability to stand for extended periods and work in a hot kitchen environment</li></ul>
<p>Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist , because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart , Join us and become a Heartist .</p><p>Job Description</p><p>2.1 Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><p>2.2 Thanks guests with genuine appreciation and provides a fond farewell.</p><p>2.3 Closely deals with all requests, problems and needs of guests staying at Rixos Hotels Egypt and finds solutions to problems, focusing on guest satisfaction.</p><p>2.4 Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company s policies and procedures.</p><p>2.5 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p><p>2.6 Works in coordination with all departments and ensures the flow of necessary information.</p><p>2.7 Follows the VIP procedures and greets VIP guests and bids them farewell.</p><p>2.8 Observes the overall guest satisfaction during the activities and in the areas throughout the day and reports to the Guest Relations Supervisor about the atmosphere.</p><p>2.9 Responds to guest inquiry forms and all written suggestions, complaints etc.</p><p>2.10 Takes part in training programmes and departmental internal communication meetings.</p><p>2.1 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><p>2.2 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs.</p><p>2.3 Carries out all responsibilities related to the quality management systems implemented at the facilities.</p><p>2.4 Carries out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>2.1 Welcomes and acknowledges each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.</p><p>2.2 Thanks guests with genuine appreciation and provides a fond farewell.</p><p>2.3 Closely deals with all requests, problems and needs of guests staying at Rixos Hotels Egypt and finds solutions to problems, focusing on guest satisfaction.</p><p>2.4 Ensures uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company s policies and procedures.</p><p>2.5 Listens attentively to guests to get an effective guest-oriented perspective and handles complaints properly.</p><p>2.6 Works in coordination with all departments and ensures the flow of necessary information.</p><p>2.7 Follows the VIP procedures and greets VIP guests and bids them farewell.</p>
<p>We are seeking an experienced and detail-oriented Chef de Cuisine - Buffet to lead our culinary operations in Giza, Egypt. In this role, you will oversee the preparation, presentation, and service of high-quality buffet cuisine while managing kitchen staff and maintaining the highest standards of food safety and excellence. You will be responsible for creating memorable dining experiences through innovative menu development and impeccable execution.</p><p>Oversee the preparation and presentation of buffet dishes, ensuring consistency, quality, and visual appeal across all service periods</p><p>Manage and supervise kitchen staff, including scheduling, training, and performance evaluation to maintain operational efficiency</p><p>Develop and plan diverse buffet menus that meet organizational standards and accommodate various dietary requirements and preferences</p><p>Implement and maintain strict food safety and hygiene protocols in compliance with local and international standards</p><p>Monitor food costs, manage inventory, and implement cost-control measures without compromising quality</p><p>Coordinate with service staff and management to ensure seamless buffet operations and guest satisfaction</p><p>Maintain a clean, organized, and efficient kitchen environment, adhering to all health and safety regulations</p><p>Train and mentor kitchen team members on culinary techniques, food handling, and professional standards</p><p>Collaborate with management to identify opportunities for menu innovation and operational improvements</p><p>Ensure proper storage, handling, and rotation of ingredients and prepared foods</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Minimum 5 years of professional culinary experience, with at least 3 years in buffet or high-volume food service operations</li><li>Proven expertise in buffet cuisine preparation, plating, and presentation techniques</li><li>Strong kitchen management and staff leadership experience</li><li>Comprehensive knowledge of food safety, sanitation, and hygiene standards</li><li>Proficiency in menu planning, recipe development, and culinary innovation</li><li>Excellent organizational and time management skills with the ability to work efficiently under pressure</li><li>Demonstrated cost control and inventory management capabilities</li><li>Strong communication and interpersonal skills for effective team collaboration</li><li>Ability to work flexible hours, including evenings and weekends as required</li><li>Knowledge of international cuisines and dietary requirements (preferred)</li><li>Experience in hotel or hospitality settings (preferred)</li><li>Certification in food safety and hygiene (preferred)</li></ul>
<p>Assist the Executive Sous Chef in the full operation of all kitchen units. Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these. Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard. Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently. Work in a coordinated manner with all section chefs and instruct them as needed. Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards. Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased. Control the daily provision vouchers and accelerate the circulation of slow-moving supplies. Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle Plan food production in accordance with the stages identified by the Executive Culinary Chef. Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food. Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality. Continuously monitor that the personnel working in the department comply with personal hygiene rules. Ensure that the records needed for the food safety system are kept regularly. Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of. Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur. Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Sous Chef. Organise the personnel s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval. Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered. Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards). To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. responsible for preparing and overseeing authentic Greek cuisine, ensuring high-quality dishes while maintaining traditional Greek cooking techniques and standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>At least a high school or vocational diploma.</li><li>Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).</li><li>At least intermediate level English.</li><li>Prior attendance in courses and seminars in the related field.</li><li>Basic computer applications.</li><li>Has excellent command of all products and cooking techniques in the related field and is responsible for business development.</li><li>Has advanced knowledge of the other kitchen sections and processes.</li><li>Has knowledge of local or international cuisine.</li><li>Specialized in Greek cuisine, with strong knowledge of traditional and modern Greek dishes, ingredients, and cooking techniques</li></ul>
<p>We care more about strong engineering judgment than exact stack matching. The ideal candidate has solid experience across mobile, web, and backend development and can quickly become productive in unfamiliar technologies, including with the help of modern AI development tools. That said, our current stack includes React Native, Next.js, TypeScript, Python/Django, and PHP, so prior experience with these technologies is a strong advantage.</p><p>Tasks</p><ul><li>Build, maintain, and improve mobile, web, and backend features across our product stack.</li><li>Work on React Native mobile apps, Next.js web applications, and backend systems built with Python/Django and PHP.</li><li>Collaborate with designers, product stakeholders, and other engineers to turn requirements into reliable, user-friendly solutions.</li><li>Debug and resolve issues across the full stack, including mobile, web, APIs, integrations, performance, and production bugs.</li><li>Improve app performance, stability, and cross-platform behavior on both iOS and Android.</li><li>Review code, give practical feedback, and help maintain high engineeringstandards across the team.</li><li>Understand unfamiliar parts of the codebase, make safe changes, and improve maintainability over time.</li><li>Make pragmatic technical decisions around architecture, APIs, state management, testing, deployment, and long-term code quality.</li><li>Use modern development tools, including AI-assisted workflows, responsibly to move faster without compromising quality.</li></ul><p>Requirements</p><ul><li>7+ years of professional software engineering experience.</li><li>Strong full-stack engineering skills across frontend, backend, APIs, databases, debugging, and deployment.</li><li>Strong experience with React Native, React, Next.js, and TypeScript, or the ability to become productive in them quickly.</li><li>Solid backend experience, ideally with Python/Django and PHP, or comparable experience with similar backend frameworks.</li><li>Ability to understand unfamiliar codebases, debug complex issues, and make safe changes in production systems.</li><li>Comfortable using AI development tools responsibly, while still reviewing, testing, and understanding the generated code.</li><li>Strong understanding of architecture, maintainability, trade-offs, performance, security, and long-term code quality.</li><li>Ability to take ownership of unclear technical problems and turn them into reliable shipped solutions.</li></ul><p>Benefits</p><ul><li>Flexible working time: 5hrs in core working time, you decide if you want to start earlier or later.</li><li>Stable working environment.</li><li>Technical mentorship to allow you to grow and take your career to the next level.</li><li>Friendly international team.</li><li>Fixed personal development, learning & research hours</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>7+ years of professional software engineering experience.</li><li>Strong full-stack engineering skills across frontend, backend, APIs, databases, debugging, and deployment.</li><li>Strong experience with React Native, React, Next.js, and TypeScript, or the ability to become productive in them quickly.</li><li>Solid backend experience, ideally with Python/Django and PHP, or comparable experience with similar backend frameworks.</li><li>Ability to understand unfamiliar codebases, debug complex issues, and make safe changes in production systems.</li><li>Comfortable using AI development tools responsibly, while still reviewing, testing, and understanding the generated code.</li><li>Strong understanding of architecture, maintainability, trade-offs, performance, security, and long-term code quality.</li><li>Ability to take ownership of unclear technical problems and turn them into reliable shipped solutions.</li></ul>
<p>The Senior Media Planner is responsible for developing and executing media strategies that align with client marketing goals. This role requires a strong balance of analytical thinking, creativity, and executional excellence to deliver impactful, cost-effective campaigns across traditional and digital channels. As a Senior Media Planner, you will play a pivotal role in shaping client media strategies, optimizing campaign performance, and driving measurable results. Your ability to research audiences, manage budgets, and collaborate across teams will position you as a key contributor to client success and the agency s growth. Key Responsibilities</p><p>1. Media Strategy & Planning</p><ul><li>Develop comprehensive media strategies tailored to client objectives.</li><li>Identify the most effective media channels (TV, radio, print, OOH, digital, etc.) to reach target audiences.</li><li>Conduct market research and competitive analysis to inform planning decisions.</li><li>Build detailed media plans, including timelines, budgets, and channel allocations.</li></ul><p>2. Campaign Execution & Optimization</p><ul><li>Manage the implementation and launch of campaigns across selected platforms.</li><li>Collaborate with creative and account teams to ensure campaigns are cohesive and aligned with brand messaging.</li><li>Monitor campaign performance using data-driven insights, adapting strategies to maximize ROI.</li><li>Track audience trends and apply behavioral insights to optimize targeting.</li></ul><p>3. Financial Oversight & Vendor Management</p><ul><li>Allocate media budgets efficiently to achieve maximum impact.</li><li>Monitor spending and provide clients with detailed reports on financial performance.</li><li>Negotiate rates and secure cost-effective placements with media vendors.</li><li>Ensure fiscal responsibility in all campaign planning and execution.</li></ul><p>4. Collaboration & Innovation</p><ul><li>Work closely with clients, creative teams, and media suppliers to deliver innovative, results-driven campaigns.</li><li>Foster cross-functional collaboration to ensure seamless campaign execution.</li><li>Champion the use of emerging media tools, technologies, and platforms to keep strategies innovative and competitive.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>2 4 years of experience in media planning (both online and offline). Deep understanding of traditional and digital media channels (TV, radio, outdoors, and digital). Strong analytical skills and the ability to translate insights into actionable strategies. Excellent communication, negotiation, and presentation skills. Proven ability to manage budgets and optimize campaign performance.</p>
<p>Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It With Pride. You take pride in your work and will drive toward a culture of zero incidents and an optimum environmental footprint. HSE programs will be well implemented and meet the relevant standards and regulations in the Plant. That means you will ensure that facilities provided are well maintained, regulation/procedure are in place and implemented, hazards/aspects assessments are conducted, the accident both caused by unsafe acts and conditions are reduced and energy and waste are driven down. How you will contribute You will: Assist and lead the cultural transformation regarding HSE to help lead plant to achieve Zero accidents and Incidents Be responsible for coordinating and overseeing implementation of all Health & Safety programs and processes Participate in investigations to facilitate closure of identified non-conformances Provide Health and Safety expertise for the plant for all new projects and change management activities Follow up on non-conformances and develops the systems to resolve them based on root cause analysis Maintain an up-to-date incident reporting system, assist with investigating incidents in conjunction with the HSE Pillar team/safety committee and drive the completion of corrective actions to eliminate root causes/reoccurrence Develop technical guidance programs to identify and remove physical hazards</p><p><strong>Desired Candidate Profile</strong></p><div>What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Experience in Environmental Health and Safety Must have completed Environmental Health and Safety training in areas such as OSHA, EPA, DNREC Experience in safety, and/or environmental technical standards Excellent verbal and written communication skills and ability to work with individuals at all levels Understanding and knowledge of regulatory reports and compliances including experience with ISO</div><div>More about this role What you need to know about this position: Lead HSE programs across the plant Ensure compliance with local and MDLZ standards Drive risk assessment, audits, and incident investigations Partner with Plant Leadership and cross-functional teams Education / Certifications: Bachelor's degree in engineering, environmental science, or any related fields. Job specific requirements: HSE certifications preferred Minimum 7-8 years of experience Travel requirements: None Work schedule: Full-Time No Relocation support available</div>
<p>Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You play an important role in the department, maintaining systems and performing tasks and activities that support our continuous improvement (CI) processes and culture. You help with data collection, ensure its accuracy, promote CI progress and keep track of the department KPI scorecards.</p><p>How you will contribute</p><p>You will:</p><ul><li>Provide training on CI tools and techniques. You will also help departments follow our established daily management system (DMS)</li><li>Help teams collect data or extract it from the system to support CI activities and the DMS</li><li>Facilitate root-cause analysis to address identified losses and departmental KPI scorecard gaps</li><li>Establish new work standards to sustain improvement</li><li>Train and qualify colleagues on CI tools and new work standards resulting from CI activities</li></ul><p>What you will bring</p><p>A desire to drive your future and accelerate your career and the following experience and knowledge:</p><ul><li>CI and high-performance work systems experience</li><li>Strong facilitation and communication skills to support team discussions on CI activities</li><li>Application of lean and/or TPM tools in a factory or operations environment</li><li>Ability to manipulate and validate data in manual and automated systems</li><li>Mastery of Excel and other data analytics tools</li><li>Organized and disciplined to support and educate on the DMS process</li><li>Logical and structured thinking to extract insights from data</li></ul><p>More about this role</p><p>What you need to know about this position:</p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, & Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul><p>Travel requirements: None</p><p>Work schedule: Full-Time</p><p>No Relocation support available</p><p>Business Unit Summary</p><p>Mondel z International in the Middle East, North Africa and Pakistan serves the Middle East and Africa markets as well as Australia, New Zealand, the UK and Canada. Headquartered in Dubai, UAE, we have more than 2600 employees working across seven plants and six commercial offices; we make, bake, sell and deliver our products to customers. We are market leaders in key snacking categories with iconic global and local brands including Cadbury Dairy Milk chocolate, Milka, Oreo and belVita biscuits, Barni Cakes,Tang powdered beverage, Chiclets and Trident gum and Halls candy.</p><p>Mondel z International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.</p><p>Job Type Regular</p><p>Process excellence Business Capability</p><p><strong>Desired Candidate Profile</strong></p><p>The IL6S Engineer is responsible for optimizing manufacturing processes to maximize performance, eliminate losses, improve capability, and ensure process stability through Identification, Eradication, & Prevention. You will act as a technical problem solver, data-driven analyst, and change agent to ensure sustainable process performance and capability building at front line.</p><p>What extra ingredients you will bring:</p><ul><li>Loss Identification: Identity and understanding sporadic losses within front line leaders. Accountable for chronic losses identification through weekly, monthly and quarterly exercise</li><li>Loss Eradication: Drive and teach structured basic problem-solving for sporadic losses. Accountable for structured advance problem-solving for chronical losses. Lead, train and collaborate in Focused Improvement initiatives for productivity commitments Support breakdown analysis with technical expertise</li><li>PM Loss Prevention: Standardize best operating conditions thru develop Standard Operating Procedures (SOPs). Implement visual management and control plans. Ensure sustainment through audits and governance.</li><li>IL6S Pillar Integration and Capability Building: Partner with Autonomous Maintenance (AM) to define process control points. Support Planned Maintenance (PM) with technical input. Train operators and supervisors on process fundamentals, Coach teams in structured problem-solving. Develop technical documentation and training materials.</li></ul><p>Education / Certifications:</p><p>Bachelor's degree in mechanical/electrical engineering (Preferably Production/Industrial)</p><p>Job specific requirements:</p><ul><li>Bachelor s degree in: Mechanical Engineering, Electrical Engineering (Preferred: Production / Industrial Engineering)</li><li>0-1 years of experience in a manufacturing or production environment.</li><li>Good knowledge or hands-on exposure to: Lean / TPM / Continuous Improvement tools (e.g., 5S, RCA, Kaizen, CIL, CL, AM/PM)</li><li>Strong skills in: Microsoft Excel, PowerPoint, Power Bi</li><li>Interest in digitalization and process improvement</li><li>Strong problem-solving and analytical thinking</li><li>Good communication skills and ability to work effectively on the shop floor</li><li>Eager to learn, proactive, and self-driven</li></ul>