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Result of Service<br>The Admin and Finance assistant will provide critical administrative and financial services to the Representative Office in Cairo.<br> Work Location<br>Representative Office in Cairo<br> Expected duration<br>3 months<br> Duties and Responsibilities<br>• Handles day-to-day administrative functions, including fleet management, office filing and record-keeping of documentation; receives and responds to public visitors and inquiries; monitors and responds to correspondence received through the office's general inbox in a timely manner. • Prepares the office's annual procurement plan and associated budget; raises and processes procurement requests through the SAP system, including Purchase Requisitions (PRs), Purchase Orders (POs) and Service Entry Sheets (SES), in compliance with CSSD policies and regulations; prepares tender documentation, invitations to bid, and requests for proposals as required. • Maintains accurate inventory records; ensures the proper functioning of office equipment through preventive maintenance, and coordinates repairs as necessary. • In coordination with the Finance Department, processes payments to suppliers, prepares monthly imprest fund reports, monitors expenditure and reviews supporting documentation to ensure compliance with policies and procedures. In coordination with the Budget and Executive Office, supports the preparation of the annual budget, quarterly forecasts, and funds transfer requests. • Supports the organization of high-level visits to Egypt, including protocol matters and logistical arrangements are addressed in a timely manner; arranges and provides logistical support for meetings, workshops, official missions and events, in coordination with relevant HQ and Field departments. • Provides and processes translation support for documents and correspondence from Arabic to English and vice-versa, for internal and external use. • Performs other related duties as may be required.<br> Qualifications/special skills<br>University degree in public or business administration, economics or related field Four years’ professional experience in similar financial, administrative or logistical functions in an international, governmental or commercial organization<br> Languages<br>English and Arabic are the working languages of UNRWA. For this assignment, fluency in both Arabic and English are required.<br> Additional Information<br>COMPETENCIES UN Core Values of Professionalism, Integrity and Respect for Diversity and Core Competencies of Communication, Working with People and Drive for Results apply by default. In addition: 1. Planning and Organizing 2. Learning and researching 3. Following instructions and procedures 4. Coping with pressure and setbacks The Consultant will report to the Chief, Representative Office in Cairo. Fee-related deliverables with basic salary ceiling $1,340.20 / month<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br>
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<p>Egybell is hiring a Head of Operations for a leading construction company</p><p>Duties and ResponsibilitiesProject(s) Operational SupervisionMonitor the performance of Area Managers and Project Managers on a regular basis.Ensure site activities are progressing according to the approved execution plan.Review actual progress versus planned targets.Take immediate action to address delays, obstacles, or underperformance and ensure continuity of work</p><p>Planning, Monitoring & ControlReview and approve weekly and monthly operational plans for all projects.Track project schedules, identify delays, and define corrective actions.Follow up on operational challenges and escalate recommendations and solutions when needed.Prepare regular reports to top management covering each project’s status (progress, risks, needs, and actions).</p><p>Resource ManagementPlan, organize, and allocate manpower, subcontractors and equipment across projects based on priorities and needs.Forecast manpower requirements per project and per trade, and agree the hiring plan with HR.Coordinate with Procurement department so that materials/subcontractors are called off and onsite ahead of the works.Monitor subcontractor performance, productivity and back-charges, and initiate replacement where performance threatens delivery.Monitor productivity and optimize resource utilization to reduce waste and improve efficiency.</p><p>Quality, Safety & Technical ComplianceEnsure works comply with the contract specification, approved shop drawings, material approvals and mock-ups before execution.Ensure full implementation of Health & Safety requirements across all sites and protect the independence of the HSE function in reporting incidents and stopping unsafe work.Drive closure of non-conformity reports, snags and consultant remarks within the agreed timeframes and eliminate the repeat causes of rework.</p><p>Coordination, Problem Solving & Performance Improvement</p><p>Maintain strong coordination with relevant departments (Technical Office, Procurement, Finance, HR).Manage and resolve operational issues across projects and support decision-making.Support Project Managers in prioritization and achieving project targets.Propose and implement operational improvements to enhance efficiency, reduce costs, and improve outcomes.</p><p>Qualifications & SkillsEducation: Bachelor’s degree in Architecture; MBA or Master’s degree is a plus.Years of Experience: 15+ Years, including at least 4 years in a senior operations position (Head of Operations, Area Manager, Project Manager or equivalent).</p><p>Sector Experience: Demonstrable delivery of interior finishing and fit-out packages on large-scale residential, hospitality, commercial or mixed-use projects.</p><p>Software: MS Office, MS Project and/or Primavera P6, ERP systems (SAP / Oracle) is a plus, reporting and project tracking tools.</p><p>Skills: Strategic thinking and business acumen, P&L management, executive leadership, stakeholder and client management, negotiation, decision-making under pressure, deep knowledge of interior finishing works and similar-projects delivery, and change management.</p><p>Certificates: PMP or equivalent executive/operations management certification preferred.</p>
<strong>Join Us<br><br></strong>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.<br><br><strong>Role Purpose<br><br></strong>Gather, consolidate and fulfill all internal or external requirements in accordance with group KPI’s and accounting standards and SOX requirments, which are generated from retail, consumer and enterprise sub-dept. closing files<br><br><strong>Key Accountabilities & Decision Ownership<br><br></strong><ul><li> Manage confirmation on revenue booking accuracy</li><li> Manage Monthly analysis and reconciliation of account receivables and payables</li><li> Manage monthly analysis of accounts receivables and Bad debts </li><li> Manage analyse prepaid revenue streams </li><li> Manage the monthly Balance Sheets Reconciliations </li><li> Financial Consultant for new marketing projects and promos </li><li> Following up on AR collection as one of company KPI </li><li> Manage internal and external customer</li><li> Attend feasibility meeting for new products & services </li><li> Reconcile cut off with Margin Assurance reports and investigate variances <br><br><br></li></ul><strong>Core Competencies, Knowledge, And Experience<br><br></strong><ul><li>Bachelor degree of Accounting </li><li>High level of negotiation & communication skills </li><li>Excellent knowledge international accounting principles </li><li>Excellent command of written & oral English language </li><li>Strong understanding of International Financial Reporting Standards </li><li>Good Communication and interpersonal skills</li><li>Ability to work under pressure <br><br><br></li></ul><strong>Must have technical / professional qualifications:<br><br></strong><ul><li>Financial Reporting</li><li>GAAP Application</li><li>Accounting – FinOps</li><li>Business Model Impact<br><br><br></li></ul><strong>Who We Are<br><br></strong>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.<br><br>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.<br><br>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.<br><br>Together we can.
<p>We are looking for an experienced HR Manager to establish and lead the Human Resources and People & Organization function for a growing real estate development company.</p><p>This is a hands-on management role for an HR professional who can build HR systems, policies, organizational structures, and recruitment processes from the ground up, while working closely with senior management.</p><p>Key Responsibilities:</p><ul><li><p>Build and manage the HR function from the ground up.</p></li><li><p>Develop the organizational structure, organization chart, reporting lines, and manpower plan.</p></li><li><p>Identify current and future staffing needs and develop recruitment plans accordingly.</p></li><li><p>Create professional job descriptions for all positions.</p></li><li><p>Lead the full recruitment cycle, including sourcing, screening, interviewing, candidate assessment, selection, offers, and onboarding.</p></li><li><p>Develop and implement HR policies, procedures, employee handbook, and internal HR guidelines.</p></li><li><p>Establish personnel and employee administration processes, including contracts, employee records, attendance, leave, social insurance, and employee lifecycle procedures.</p></li><li><p>Develop salary structures, salary bands, and compensation practices.</p></li><li><p>Establish performance management processes, KPIs, probation reviews, and employee evaluations.</p></li><li><p>Handle employee relations and support management in resolving workplace issues.</p></li><li><p>Ensure HR practices are aligned with applicable Egyptian labor regulations.</p></li><li><p>Establish practical HR systems and recommend suitable HRIS solutions as the company grows.</p></li><li><p>Prepare regular HR reports covering headcount, recruitment, turnover, attendance, manpower planning, and other key HR indicators.</p></li><li><p>Build the HR team as the organization expands.</p></li><li><p>Act as a trusted HR advisor to senior management on organization, people, recruitment, and employee-related matters.</p></li></ul><p>The position is based in Cairo, with regular visits to the company's development project in Sidi Haneesh, North Coast.</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Human Resources, Business Administration, or a related field.</p></li></ul><ul><li><p>7+ years of progressive HR experience, including HR management responsibility.</p></li><li><p>Proven experience in Real Estate Development is highly preferred.</p></li><li><p>Experience in Construction or Contracting is a strong advantage.</p></li><li><p>Hospitality experience is an additional advantage.</p></li><li><p>Proven ability to build HR systems, policies, and processes from scratch.</p></li><li><p>Strong experience in recruitment and talent acquisition.</p></li><li><p>Strong knowledge of HR operations, personnel administration, and Egyptian labor regulations.</p></li><li><p>Good understanding of organizational development, manpower planning, compensation, and performance management.</p></li><li><p>Ability to develop job descriptions, salary structures, HR policies, and performance frameworks.</p></li><li><p>Strong problem-solving, decision-making, communication, and interpersonal skills.</p></li><li><p>Ability to work independently and take ownership of the HR function.</p></li><li><p>Strong Microsoft Office skills; HRIS experience is an advantage.</p></li><li><p>Fluent Arabic.</p></li><li><p>Good working English, with the ability to read, understand, write, and respond professionally to English emails and documents.</p></li><li><p>Must be comfortable working in a newly established company where HR systems and processes need to be built from the ground up.</p></li></ul><p></p>
<p>· Supervise and monitor electrical installation activities on site to ensure compliance with approved drawings, specifications, and project requirements.</p><p></p><p>· Assist in the execution of power, lighting, low-current, earthing, and cable installation works in accordance with approved shop drawings.</p><p>· Coordinate with civil, architectural, and MEP teams to ensure smooth work progress and avoid site conflicts.</p><p>· Conduct daily site inspections to monitor workmanship quality, installation methods, and construction progress.</p><p>· Monitor subcontractors’ activities and report progress, quality issues, and delays to the Senior Electrical Engineer.</p><p>· Coordinate with the Procurement Department to ensure the timely availability of electrical materials and equipment.</p><p>· Verify delivered materials against approved specifications and ensure proper handling and storage on site.</p><p>· Coordinate with the Technical Office regarding shop drawings, RFIs, and technical clarifications.</p><p>· Identify site issues and assist in resolving technical problems in coordination with the project team.</p><p>· Ensure electrical works comply with project specifications, quality standards, consultant requirements, and applicable electrical codes.</p><p>· Assist in testing, commissioning, and inspection activities for electrical systems.</p><p>· Prepare punch lists and support the completion of snagging and de-snagging activities.</p><p>· Assist in preparing as-built drawings and documentation for completed electrical works.</p><p>· Support the project handover process by ensuring all electrical works and documentation are completed as required.</p><p><strong>Requirements</strong></p><p>. Bachelor’s degree in Electrical Engineering.</p><p>· 3-5 years of experience in Electrical site supervision, preferably in residential projects.</p><p>. Excellent knowledge of Electrical materials, installation methods, specifications, and quality requirements.</p><p>· Effective communication and coordination with subcontractors, consultants, and internal departments.</p><p>· Ability to detect execution issues early and provide technical solutions to avoid rework or delays.</p><p>· Strong reporting skills, documentation control, and progress tracking.</p><p>· Good understanding of quality, safety regulations, and construction standards.</p><p>· Good command of MS Office and AutoCAD; familiarity with project management tools is a plus.</p><p>· Strong problem-solving and decision-making abilities.</p><p>· Ability to work under pressure, manage multiple site tasks, and meet project deadlines.</p><p></p>
<p>Job Description: Claims Management Consultant Cairo - Egypt FTC - 6 months 40 hours per week We offer Hybrid working so once you have completed the initial training and are competent in your role you are given the freedom to work from home some days and maintain a great work life balance. We Make Health Happen Ensure an exceptional customer experience for our customers by swiftly and accurately resolving all customer claims queries. Customer contact will be across all communication channels phone, email, web chat and letter. This is a diverse and skilled customer facing role where you will be responsible for resolving all claims queries to the customer s complete satisfaction without the need to refer the customer on. This will include assessing complex and high value claims from all customer groups Individual, Provider Corporate and Intermediaries. Your individual performance will be a key contribution to the department achieving all targets for quality, productivity, compliance, and regulation. You will be a claims subject matter expert, putting the customer at the centre of everything you do and using your claims knowledge to put forward ideas for the continual improvement of the customer experience. Key Responsibilities Taking end to end ownership for the resolution of all customer claims enquiries. Case manages all queries through to resolution. Assessing any claims as required including high value and complex claims. Accurately maintaining and updating customer records on the customer management system. Ensure that records are accurately updated whenever a customer makes contact. Complying with all regulatory and governance requirements including FCA and Treating Customers Fairly Achieving all targets for contact handling, turnaround times and quality. Participate in regular 121s and team meetings with your manager. Support new team members. Being a role model for the team demonstrating outstanding personal behaviours and performance. Being a Customer Service Champion within Claims. Contribute to the continuous improvement process by challenging exiting process and contributing ideas for improvement.</p><p><strong>Desired Candidate Profile</strong></p><p>Background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management. Previous experience in the delivery of customer service within a contact centre setting, coupled with experience of case managing customer queries thorough to resolution. Significant experience of claims assessment / management / claims cost containment within the healthcare sector A track record of achieving and exceeding productivity and quality targets in a high performing team environment Highly customer focussed. Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results and successful outcomes. Multilingual skills would be an advantage.</p>
<p>Strategic Client Partnership</p><p>• Serve as the primary strategic HR contact for an assigned portfolio of client accounts across varied industries</p><p>• Understand each client's business goals, culture, and organizational structure to tailor HR solutions accordingly</p><p>• Advise client leadership and line managers on HR best practices, organizational design, and workforce planning</p><p>• Build strong, credible relationships with client stakeholders to become a trusted advisor rather than a transactional service provider</p><p>Talent & Performance Management</p><p>• Guide clients on recruitment strategy, workforce planning, and headcount forecasting</p><p>• Support the design and rollout of performance management cycles, goal-setting, and appraisal processes</p><p>• Advise on career development, succession planning, and talent retention strategies</p><p>• Coach client managers on handling performance issues, feedback conversations, and employee development</p><p>Employee Relations & Compliance</p><p>• Partner with the Personnel/Government Relations team to ensure client HR practices comply with Egyptian Labor Law and Social Insurance regulations</p><p>• Advise clients on disciplinary actions, grievance handling, and termination processes to mitigate legal risk</p><p>• Investigate and help resolve complex employee relations issues and workplace conflicts</p><p>• Monitor engagement levels and proactively flag retention risks or organizational concerns to clients</p><p>HR Policy & Process Advisory</p><p>• Support clients in developing or refining HR policies, employee handbooks, and organizational procedures</p><p>• Ensure consistent application of HR policies across client organizations while accommodating client-specific needs</p><p>• Identify opportunities to introduce or improve HR processes, tools, and systems for client accounts</p><p>• Keep clients informed of changes in labor law or market practice that may affect their HR policies</p><p>Cross-Functional Coordination</p><p>• Collaborate with Personnel Management and Payroll teams to deliver an integrated HR service to each client</p><p>• Coordinate with internal teams to ensure smooth execution of onboarding, offboarding, and organizational changes</p><p>• Prepare and present periodic HR metrics, dashboards, and account review reports to clients and internal management</p><p>• Support client account expansion by identifying additional HR service needs and escalating to the Leadership team for business development</p><p></p><p><strong>Requirements</strong></p><p>Qualifications</p><p>• Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification is a plus</p><p>• 5–8+ years of progressive HR generalist or HRBP experience, ideally including exposure to multiple clients or business units</p><p>• Solid understanding of Egyptian Labor Law and HR best practices; consulting or outsourcing industry experience is preferred</p><p>• Proven ability to manage multiple stakeholders and competing priorities across different client accounts</p><p>• Excellent Arabic and English communication and presentation skills</p><p>Key Competencies</p><p>• Consultative mindset and relationship management</p><p>• Strategic thinking balanced with hands-on execution</p><p>• Strong influencing, coaching, and negotiation skills</p><p>• Adaptability across diverse client cultures and industries</p><p>• Discretion and sound judgment in handling confidential and sensitive matters</p>
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Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join</p><br><br>Job Description<br><p><strong>About the role:</strong><br>
As a Sr. Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><br><p><strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><br>Qualifications<br><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul><br>Additional Information<br><br> </div>
<h2>Technical Office Engineer Required</h2><p>Our company, specializing in aluminum fabrication and installation, is seeking a detail-oriented Technical Office Engineer capable of preparing technical documentation, reviewing project requirements, and coordinating with clients, consultants, suppliers, production teams, and site installation teams.</p><h3>Responsibilities and Duties</h3><ul><li><p>Review architectural drawings, technical specifications, bills of quantities, and tender documents</p></li><li><p>Prepare and review shop drawings for aluminum works</p></li><li><p>Prepare accurate quantity take-offs and material lists</p></li><li><p>Prepare and submit technical and material submittals for consultant approval</p></li><li><p>Prepare quotations, preliminary cost estimates, and variation orders</p></li><li><p>Coordinate with clients, consultants, suppliers, production teams, and site engineers</p></li><li><p>Follow up on the approval of drawings, materials, and samples</p></li><li><p>Prepare fabrication orders and cutting lists for aluminum profiles</p></li><li><p>Identify discrepancies between drawings, bills of quantities, specifications, and actual site conditions</p></li><li><p>Provide technical support to production and installation teams</p></li><li><p>Organize and maintain records of drawings, revisions, approvals, requests for information, and project correspondence</p></li><li><p>Monitor project progress and assist in resolving technical issues</p></li><li><p>Prepare as-built drawings and project handover documents</p></li></ul><h3>Requirements</h3><ul><li><p>Bachelor’s degree in Civil, Architectural, Mechanical, or Production Engineering</p></li><li><p>Previous experience in a technical office role is preferred</p></li><li><p>Experience in aluminum fabrication, façade works, or construction projects is an advantage</p></li><li><p>Proficiency in AutoCAD and Microsoft Office</p></li><li><p>Knowledge of Revit or aluminum cutting and optimization software is an advantage</p></li><li><p>Ability to read and interpret architectural and structural drawings</p></li><li><p>Good knowledge of bills of quantities, material take-offs, technical specifications, and shop drawings</p></li><li><p>Strong analytical, numerical, and problem-solving skills</p></li><li><p>Good command of written and spoken English</p></li><li><p>Strong communication, coordination, and time-management skills</p></li><li><p>Ability to work accurately under pressure and meet deadlines</p></li></ul><h3>Job Details</h3><ul><li><p>Job title: Technical Office Engineer</p></li><li><p>Employment type: Full-time</p></li><li><p>Work location: Abu Rawash</p></li><li><p>Working hours: 8:00 a.m. to 5:00 p.m.</p></li><li><p>Weekly days off: Friday and Saturday</p></li><li><p>Required experience: 0 to 5 years</p></li><li><p>Salary: Based on experience and qualifications</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Civil, Architectural, Mechanical, or Production Engineering</p></li><li><p>Previous experience in a technical office position is preferred</p></li><li><p>Experience in aluminum fabrication, façade works, or construction projects is an advantage</p></li><li><p>Proficiency in AutoCAD and Microsoft Office</p></li><li><p>Knowledge of Revit or aluminum cutting and optimization software is an advantage</p></li><li><p>Ability to read and interpret architectural and structural drawings</p></li><li><p>Good knowledge of BOQs, quantity take-offs, technical specifications, and shop drawings</p></li><li><p>Good command of written and spoken English</p></li><li><p>Strong analytical and problem-solving skills</p></li><li><p>Strong communication, coordination, and time-management skills</p></li><li><p>High attention to detail and ability to meet deadlines</p></li><li><p>Ability to work effectively under pressure</p></li><li><p>Willingness to work in Abu Rawash</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
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Company Description<br><p><strong>About instashop:</strong></p><br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br>
With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join</p><br><br>Job Description<br><p><strong>About the role:</strong><br>
As a Customer Service Advisor, you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><br><p><strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><br>Qualifications<br><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul><br>Additional Information<br><br> </div>
<p><strong>Job Summary</strong></p><p></p><p>Act as the Owner’s central coordination and project management point, following the factory project from construction through final operation and handover.</p><p>The role is focused on coordination, follow-up, project control, reporting, and management visibility — not engineering design or technical execution</p><p></p><p><strong>Key Responsibilities</strong></p><p></p><ul><li><p>Coordinate all project activities between the Owner, Consultant, Contractors, Architects, Turnkey Provider, Suppliers, and other stakeholders.</p></li><li><p>Maintain full visibility of the project Master Plan, milestones, critical activities, dependencies, and target completion dates.</p></li><li><p>Gather and validate progress updates from all parties and track actual progress vs. planned progress.</p></li><li><p>Identify and report delays, risks, bottlenecks, pending decisions, and off-track milestones, ensuring timely escalation and follow-up.</p></li><li><p>Maintain clear Milestone, Action, Risk, Delay, and Decision Trackers, with responsible parties and deadlines.</p></li><li><p>Follow up all project stages from civil, architectural and electromechanical works through testing, commissioning, startup, and final operation without performing technical engineering responsibilities.</p></li><li><p>Coordinate the administration building, architectural works, finishing, furniture, equipment, and operational readiness.</p></li><li><p>Follow up turnkey providers, contractors, consultants, architects, suppliers, and service providers against agreed scope and timelines.</p></li><li><p>Track project budget status, commitments, variations, proposals, and expected costs, and highlight deviations to Management.</p></li><li><p>Collect, organize, and compare quotations and proposals, coordinate technical/commercial feedback from relevant specialists, and present clear comparisons and recommendations to Management.</p></li><li><p>Follow up procurement requirements and critical materials/equipment against the project schedule.</p></li><li><p>Conduct and coordinate regular project progress meetings, issue Minutes of Meeting, and follow up all actions until closure.</p></li><li><p>Provide daily updates, weekly progress reports, and monthly management reports covering progress, milestones, delays, budget status, risks, priorities, and recommendations.</p></li><li><p>Maintain complete and updated project documentation, approvals, reports, contracts, decisions, and correspondence.</p></li><li><p>Keep Top Management continuously updated with an accurate A-to-Z view of project status and matters requiring decisions or escalation.</p></li><li><p>Follow the project through testing, commissioning, snag closure, final handover, and operational readiness.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field.</p></li><li><p><strong>Minimum 4 years of experience as a Project Manager</strong>, with strong experience in Project Management, Project Coordination, PMO, or Owner-Side Project Follow-up, preferably within factory, construction, fit-out, or large-scale projects.</p></li></ul><ul><li><p>Strong ability to understand technical project information and drawings at a management level, coordinate with technical specialists, and follow up execution without performing engineering design.</p></li><li><p>Excellent skills in planning, milestone tracking, reporting, coordination, documentation, and stakeholder management.</p></li><li><p>Strong proficiency in Excel and Project Management tools such as MS Project or equivalent.</p></li><li><p>PMP certification is highly preferred.</p></li><li><p>MBA or postgraduate qualification in Project Management/Business is preferred.</p></li><li><p>Strong English communication and professional reporting skills.</p></li></ul><p></p>
<p>JOB PURPOSE: To handle and execute all project s pre-construction & construction activities including location identification and project operational tasks in addition to review the outsourced vendors in order to achieve the project within designated time frame, cost & quality. KEY ACCOUNTABILITIES: Location Identification & Design Management 1. Handle the screening, inspection and identification of potential locations as per the set business plans and market research studies to best serve the business requirements. 2. Communicate with the concerned landlord in attendance of the project manager to ensure documents/ license fulfilment in alignment with the Legal requirements. 3. Conduct site visits to provide status report for the new location to support decision making before signing the location s contract. 4. Prepare the project s acquisition financial approval and obtain the license drawings from the landlord before signing the location s contract to safeguard the bank s resources and ensure that all technical requirements are fulfilled. 5. Prepare & review the letter of intent to the various projects consultants to ensure clear scope outline, project terms and requirements and assign the consultant. 6. Conduct the initial review of tender packages including (drawings, specs. & any condition in the package) to ensure it meets CIB standards and requirements. 7. Plan the required Long Lead Item quantities required for the planned projects to ensure availability of required resources. 8. Follow and monitor the implementation of assigned projects set time frames to ensure they are continuously updated with justifications in case of any deviations. Tendering & Awarding 1. Coordinate with the Tendering team to invite the registered outsourced Consultancy offices to present their offers in terms of new projects construction or construction monitoring. 2. Attend tender opening & awarding sessions for the contractors to ensure effective technical support. 3. Prepare & review the projects Fitting Out financial approval to get the needed financial approvals for the project implementation. 4. Prepare & review the letter of award of the project s contractor to ensure a clear scope outline, project terms and requirements. 3. Submit the weekly status reports for the projects progress to Real Estate & Premises Support team to support decisions making & to avoid any delays.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering or it's equivalence.</li><li>Minimum 3 to 5 years of relevant experience in various engineering fields (Project Management, premises, construction supervision and site engineering)</li><li>Very Good command of English and Arabic languages</li><li>MS-office package course (word, excel, power point...)</li><li>Good communication skills</li><li>CAD systems</li><li>Planning & Time scheduling using Primavera & MS-project</li><li>Project Management skills</li></ul>
<h2 class="h5">Job description</h2>
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<span>Description</span><br><span></span><p><span><span><b><span>JOB PURPOSE:</span></b></span></span></p><br><p><span><b><span>To handle and execute all project’s pre-construction & construction activities including location identification and project operational tasks in addition to review the outsourced vendors in order to achieve the project within designated time frame, cost & quality. </span></b></span></p><br><p><span><span><b><b><span>KEY ACCOUNTABILITIES:</span></b></b></span></span></p><br><p><span><b><span>Location Identification & Design Management </span></b></span></p><br><p><span><span><span>1.</span></span><span>Handle the screening, inspection and identification of potential locations as per the set business plans and market research studies to best serve the business requirements.</span></span></p><br><p><span><span><span>2.</span></span><span>Communicate with the concerned landlord in attendance of the project manager to ensure documents/ license fulfilment in alignment with the Legal requirements. </span></span></p><br><p><span><span><span>3.</span></span><span>Conduct site visits to provide status report for the new location to support decision making before signing the location’s contract.</span></span></p><br><p><span><span><span>4.</span></span><span>Prepare the project’s acquisition financial approval and obtain the license drawings from the landlord before signing the location’s contract to safeguard the bank’s resources and ensure that all technical requirements are fulfilled.</span></span></p><br><p><span><span><span>5.</span></span><span>Prepare & review the letter of intent to the various projects’ consultants to ensure clear scope outline, project terms and requirements and assign the consultant.</span></span></p><br><p><span><span><span>6.</span></span><span>Conduct the initial review of tender packages including (drawings, specs. & any condition in the package) to ensure it meets CIB standards and requirements.</span></span></p><br><p><span><span><span>7.</span></span><span>Plan the required Long Lead Item quantities required for the planned projects to ensure availability of required resources.</span></span></p><br><p><span><span>8. Follow and monitor the implementation of assigned projects’ set time frames to ensure they are continuously updated with justifications in case of any deviations.</span></span></p><br><p><span><b><span>Tendering & Awarding </span></b></span></p><br><p><span><span><span>1.</span></span><span>Coordinate with the Tendering team to invite the registered outsourced Consultancy offices to present their offers in terms of new projects construction or construction monitoring.</span></span></p><br><p><span><span><span>2.</span></span><span>Attend tender opening & awarding sessions for the contractors to ensure effective technical support.</span></span></p><br><p><span><span><span>3.</span></span><span>Prepare & review the projects’ Fitting Out financial approval to get the needed financial approvals for the project implementation.</span></span></p><br><p><span><span><span>4.</span></span><span>Prepare & review the letter of award of the project’s contractor to ensure a clear scope outline, project terms and requirements.</span></span></p><br><p><span><span><span>3. Submit the weekly status reports for the projects’ progress to Real Estate & Premises Support team to support decisions making & to avoid any delays.</span></span></span></p><br><br> <br> <span>Qualifications</span><br><span></span><p><span><b><span>Qualifications & Experience</span></b></span></p><br><p><span><span><span>§</span></span><span>Bachelor’s degree in Engineering or it’s equivalence. </span></span></p><br><p><span><span><span>§</span></span><span>Minimum 3 to 5 years of relevant experience in various engineering fields (Project Management, premises, construction supervision and site engineering)</span></span></p><br><p><span><b><span>Skills</span></b></span></p><br><p><span><span><span>§</span></span><span>Very Good command of English and Arabic languages</span></span></p><br><p><span><span><span>§</span></span><span>MS-office package course (word, excel, power point...)</span></span></p><br><p><span><span><span>§</span></span><span>Good communication skills</span></span></p><br><p><span><span><span>§</span></span><span>CAD systems</span></span></p><br><p><span><span><span>§</span></span><span>Planning & Time scheduling using Primavera & MS-project</span></span></p><br><p><span><span>Project Management skills</span></span></p><br><br> </div>
<p>At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:</p><p>Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:</p><ul><li>Craft and convey clear, impactful and engaging messages that tell a holistic story.</li><li>Apply systems thinking to identify underlying problems and/or opportunities.</li><li>Validate outcomes with clients, share alternative perspectives, and act on client feedback.</li><li>Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.</li><li>Deepen and evolve your expertise with a focus on staying relevant.</li><li>Initiate open and honest coaching conversations at all levels.</li><li>Make difficult decisions and take action to resolve issues hindering team effectiveness.</li><li>Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</li></ul>
<p><br></p> <p> </p> <p> <strong>Profile Summary: -</strong> </p> <p> </p> <p>The Presales Engineer is the primary technical resource for HID Physical Access Control Solutions in Egypt, Kuwait and the Levant. Working alongside field sales, inside sales and channel partners, the role drives the technical evaluation stage of the sales process from requirements discovery and solution design through to proposals, demonstrations and proofs of concept to help win and grow business with current and prospective customers.</p> <p>Acting as trusted technical advisor and product advocate for HID readers, credentials, controllers, biometrics and mobile access, the role articulates HID technology and positioning to business, technical and executive audiences, identifies and resolves technical issues across assigned accounts, and builds strong relationships with end users, consultants, system integrators and partners throughout the sales cycle.</p> <p> </p> <p> <strong>Who are we? </strong> </p> <p> </p> <p>HID powers the trusted identities of the world s people, places, and things, allowing people to transact safely, work productively and travel freely.</p> <p>We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees. Check us out here: www.hidglobal.com and https://youtu.be/23km5H4K9Eo </p> <p> </p> <p> <strong>Physical Access Control Solutions (PACS):</strong> </p> <p> </p> <p>HID PACS, located in multiple development locations across the world, is recognized as the global leader in the design, manufacture and supply of access control security technology. HID Global, the provider of trusted identities to the world's people, places and things. A leader in the commercial security industry, this established company designs and manufactures physical access control systems.</p> <p> <br> <strong>As our Presales Engineer, you ll support HID s success by:</strong> </p> <p> </p> <p> <strong>Technical Sales & Solution Design</strong> </p> <p> </p> <ul> <li>Partner with the sales team to understand customer requirements, identify opportunities, promote HID products and support delivery of the regional sales plan.</li> <li>Design practical, scalable solutions from the HID portfolio that balance security, usability, operational requirements and cost.</li> <li>Convey customer requirements to internal teams and identify new ways of applying HID products to meet customer needs.</li> <li>Prepare and deliver technical presentations, product demonstrations, workshops and proof-of-concept (PoC) evaluations.</li> <li>Present directly to customers on behalf of HID and its partners, at all organisational levels from IT and Security to Facilities and Executive management.</li> <li>Advise customers on biometric authentication, enrolment workflows, liveness detection, template storage options, privacy and cybersecurity best practice.</li> </ul> <p> </p> <p> <strong>Proposals, Specifications & Tenders</strong> </p> <p> </p> <ul> <li>Develop and respond to RFIs, RFPs, tenders and technical proposals, including compliance statements and industry-specific solutions.</li> <li>Engage consultants to influence specifications and support prequalification and procurement processes.</li> </ul> <p> </p> <p> <strong>Integration & Technical Support</strong> </p> <p> </p> <ul> <li>Provide presales technical support, including product configuration and product enquiries.</li> <li>Support integration of HID products with PACS platforms, identity management, Time & Attendance and visitor management systems.</li> <li>Provide remote and on-site technical support during evaluations, deployments and customer engagements.</li> </ul> <p> </p> <p> <strong>Partner Enablement & Market Presence</strong> </p> <p> </p> <ul> <li>Deliver technical training and enablement to channel partners, consultants and customers, including first-level training for new partners.</li> <li>Represent HID at customer meetings, exhibitions, conferences and industry events.</li> <li>Gather market intelligence, customer feedback and competitive insights, and stay current on industry trends, standards and the HID product roadmap.</li> </ul> <p> </p> <p> <strong>Internal Collaboration & Reporting</strong> </p> <p> </p> <ul> <li>Work with Engineering on customer-specific product customisations (CPOs), feature requests and solution development.</li> <li>Provide technical leadership, product support and account-level strategic input to internal stakeholders, including Sales leadership, Product Management, Product Marketing, Professional Services and Technical Support.</li> <li>Maintain accurate records of account activity, customer and supplier interactions, technical work and opportunity progress in CRM, with regular reporting to stakeholders.</li> <li>Support other MEA markets remotely, and on-site where required, beyond the primary territory.</li> <li>other duties may be assigned as business needs require.</li> </ul> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li> <strong>Education: </strong>Bachelor s degree in Engineering or Computer Science is required.</li><li> <strong>Languages: </strong>Fluent Arabic and English, spoken and written. Both are required.</li></ul> <p> </p> <p> <strong>Experience</strong> </p> <p> </p> <ul><li>7+ years in a presales, technical sales or solutions engineering role within physical access control .</li><li>Proven experience supporting access control and biometric projects in Egypt, Kuwait and/or the Levant, with established relationships among consultants, system integrators, security contractors, distributors and key end users.</li><li>Experience in strategic verticals such as government, critical infrastructure, transportation, banking, oil & gas, healthcare, hospitality, smart cities and large enterprise.</li><li>Familiarity with consultant-driven specifications, prequalification, procurement requirements and large-scale tender submissions.</li><li>Experience enabling and supporting channel partners across multiple countries and cultures.</li></ul> <p> </p> <p> <strong>HID Technology Knowledge</strong> </p> <p> </p> <p>Strong hands-on knowledge of the HID PACS portfolio, including:</p> <ul><li> <strong>Readers: </strong>HID Signo readers and the iCLASS SE platform.</li><li> <strong>Credential technologies: </strong>Seos, iCLASS, MIFARE Classic and MIFARE DESFire, plus legacy Prox, and an understanding of migration paths between them.</li><li> <strong>Mobile access: </strong>wallet-based (Apple Wallet, Google Wallet) and application-based (HID Mobile Access) credentials using NFC and BLE, as well as other digital identity solutions.</li><li> <strong>Controllers: </strong>Mercury controllers and HID Aero controllers.</li><li> <strong>Biometrics: </strong>HID face recognition readers and fingerprint readers.</li></ul> <p> </p> <p> <strong>Access Control, Integration & IT Knowledge</strong> </p> <p> </p> <ul><li>Solid understanding of access control infrastructure: controllers, readers, credentials, electronic locks, door hardware, turnstiles, speed gates and life-safety requirements.</li><li>Experience integrating biometric and access control solutions with leading PACS platforms, including Genetec, LenelS2, C CURE 9000, Honeywell Pro-Watch/Win-Pak, Avigilon or equivalent systems.</li><li>Strong understanding of reader-to-controller communication: OSDP Secure Channel (RS-485), Wiegand, TCP/IP and PoE.</li><li>Experience with smart card readers, cryptography and security practices.</li><li>Experience in custom data configuration, such as custom credential and card data formats.</li><li>IT fundamentals: Windows operating systems and Windows Server, IP addressing, VLANs, Active Directory/LDAP and SQL databases.</li><li>Experience with Web APIs (REST, JSON, SOAP), SDKs and third-party integrations, including testing APIs with tools such as Postman or curl.</li><li>Ability to read and interpret technical specifications, integration guides and international standards.</li><li>Proficient in Microsoft Office applications (Word, Excel, PowerPoint).</li></ul> <p> </p> <p> <strong>Desirable Skills</strong> </p> <p> </p> <ul><li>Logical access: PKI, FIDO2/WebAuthn, OpenID Connect/OAuth.</li><li>Additional protocols: MQTT, HTTP, Bluetooth.</li><li>Smart card protocols and APIs.</li><li>Mobile SDK experience (iOS, Android).</li><li>Scripting: Python, JavaScript, C# or PowerShell.</li><li>Cloud computing and Linux.</li><li>Cybersecurity frameworks: NIST, OWASP, SOC 2.</li><li>Knowledge of regulatory and data-privacy standards relevant to identity and biometrics.</li></ul> <p> </p> <p> <strong>Personal Attributes</strong> </p> <p> </p> <ul><li>Customer-focused, consultative and solution-oriented, with strong analytical and troubleshooting skills.</li><li>Excellent presentation, workshop facilitation and public-speaking skills; able to explain complex technical concepts clearly to IT, Security, Facilities and Executive audiences.</li><li>Strong technical writing for proposals, solution designs and tender responses.</li><li>Comfortable in multicultural environments; works independently and collaborates effectively with regional and global teams.</li><li>Learns new technologies, industries and markets quickly.</li><li>Genuine interest in connected technologies how devices and systems communicate, and how to keep that communication secure.</li><li>Excellent interpersonal, communication, organisational and time-management skills.</li></ul> <p> </p> <p> <strong>Travel & Work Requirements</strong> </p> <p> </p> <ul><li> <ul><li>Frequent travel across the territory and the wider MEA region, including fieldwork at customer sites.</li><li>Must hold, or be able to obtain, valid travel authorisation for international travel.</li></ul> </li></ul>
<h2 class="h5">Job description</h2>
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<p>Job Description:</p><br><p><b><u>Direct Sales Consultant</u></b></p><br><p><b><u>Bupa Egypt Insurance, District 5 Campus, Building B07, Ain Sokhna Road, New Cairo 11361</u></b></p><br><p><b>Full Time - Fixed Term (Rolling) 40 hours per week </b></p><br><p>Local Egypt Bonus Scheme</p><br><p><b>Hybrid Working</b></p><br><p><b>Grade: B13/ BEI (for internals)</b></p><br><p><b>2 positions available</b></p><br><p><b>We make health happen</b> </p><br><p>Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad.<br> <br>Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.</p><br><br><p><b><u>Role Overview </u></b></p><br><p>As the Individual segment Direct Sales consultant, you will actively build a portfolio of new business sales leads to sell and grow our direct business in line with agreed targets and deliver these targets with the highest level of customer care. </p><br><br><p>Through regular and positive contact ,you will identify opportunities to expand the individual direct portfolio including working on the leads referred to by the Lead Qualifier. You will swiftly and accurately respond to all customer sales requests and queries relating to purchasing. Customer contact will be across all communication channels – phone, email , and face to face . </p><br><br><p>You will build strong relationships with your portfolio by delivering exceptional service. And you will be supporting your onboarded customers in all issues that needs escalation to internal stakeholders, as you will be liaising and facilitating to ensure effective handling of all issues and referred cases. </p><br><br><p><b><u>How you’ll help us make health happen:</u></b></p><br><br><ul><li>Understand the needs of the customers and take proactive action to help them find the right product</li><li>Have an understanding of how to deal with and resolve complex queries, working with your colleagues to identify continuous improvements and ensure that the customer is kept updated throughout the resolution process whilst ensuring processes are updated to avoid repeated issues.</li><li>They must consider and abide by the Data Protection Act and the guidelines, regulations and standards set out by FRA</li><li>Build profitable relationships with customers by delivering the highest standard of support with an emphasis on proactively seeking opportunities for winning Individual new business</li><li>Pro-actively seek out new business through effective Pipeline management and existing customer contact strategies to ensure ongoing growth of segment in a targeted way to deliver profitable business to ensure business targets are achieved</li><li>Handle all sides of the sales process for the leads assigned to you, including identifying demands and needs, quotations, pricing discussions, negotiations ,customer meetings, new business paper work and KYC , and all sales needs, while negotiating these through outbound and inbound contact</li><li>Provide ongoing reporting with new business performance versus the agreed targets</li><li>Handle inbound telephone sales calls and emails from potential customers, and resolve all their queries effectively in a timely manner </li><li>Ensure that all quotes/leads are secured by regular follow-up calls and record the reasoning explaining each outcome to be used for future business analysis.</li><li>Carry out face to face meetings with potential customers for sales pitches whether in-house or off-site</li><li>Manage all tasks alongside phone calls through effective time management, planning and prioritising workloads to maintainan effective and functional service level.</li><li>Competently deal with all types of complaints and escalate when necessary.</li><li>Keep abreast of competitor activity, products and trends, sharing all new information with colleagues and use this informationduring negotiations to secure and maintain profitable business.</li><li>Keep updated on marketing campaigns and communications within your region and share knowledge of this across the team.</li><li>Maintain the highest quality and service standards at all times in line with criteria set by the Management Team, FRA and Compliance.</li><li>Ensure that all sales activities are completed in a compliant way, ensuring that the relevant governing bodies’ protocols are fulfilled.<br></li></ul><p><b><u>What you'll need:</u></b></p><br><br><ul><li>Must have a Degree Qualification - preferably in the Sales industry and relevant </li><li>Sales background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management.</li><li>Demonstrated track record in achieving new business targets and continually demonstrating application in this key area.</li><li>Business/commercial acumen on pricing/contract issues.</li><li>Excellent written & spoken English & Arabic </li><li>Strong negotiation and presentation skills.</li><li>Skill and ability to adopt a “consultative” approach to effect problem solving and to explore options which ensurepotential within a client account is maximised for the benefit of Bupa Global</li><li>Fluent understanding of risk and pricing strategy</li><li>Excellent interpersonal, communication and influencing skills are required with emphasis on achieving results andsuccessful outcomes.</li><li>Excellent organisational, planning and time management skills</li><li>Excellent written communication, a high level of assertiveness and an excellent telephone manner</li><li>Ability to deal with people of different cultures, understand types of audience and present accordingly</li><li>Experience of face-to-face contact with customers is must</li><li>Capable of working on own initiative under pressure or heavy workloads incorporating flexible hours when circumstancesarise</li><li>A polite and professional telephone manner, possess excellent customer service skills</li></ul><br><p><b><u>Why Bupa?</u></b></p><br><p>We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. </p><br><br><p>We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. </p><br><p>Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We’re committed to ensuring you’re treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. </p><br><br><p>If you require information regarding this role in an alternative format, please email: <u>careers@bupa.com</u> </p><br><p>Time Type:</p><br>Full time<p>Job Area:</p><br>Business Development<p>Locations:</p><br>Egypt - Cairo </div>
<p> <strong>Introduction</strong> </p> <p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. </p> <p>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. </p> <p>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration </p> <br> <p> <strong>Project Context and Scope</strong> </p> <p>This consultancy is part of the Migrant Protection, Return and Reintegration Programme in North Africa (MPRR-NA), funded by the European Union, as well as the governments of Italy, Norway, Denmark and Sweden. It builds on a consultancy to map return and reintegration systems in Algeria, Egypt, Libya, Morocco and Tunisia and is aimed to develop and pilot a standardized institutional methodology that IOM can maintain, replicate and adapt. The methodology will cover legal and policy frameworks, institutional mandates, coordination, referral pathways, services, data collection and analysis guidance protection and operational practices. The consultant will develop and pilot the methodology in one country, provide training and quality assurance, and consolidate the institutional guidance and training package, while RDH will lead primary data collection, analysis, and country drafting for the remaining four countries, in coordination with Country Offices. </p> <br> <strong>Organizational Department / Unit to which the Consultant is contributing</strong> IOM MENA Regional Office for North Africa and Middle East, Regional Data Hub, in close coordination with Migrant Protection, Return and Reintegration Programme (MPRR-NA), relevant IOM Country Offices and relevant thematic units <p> <strong>Tasks to be performed under this contract</strong> <strong>First deliverable Submission of Inception Report and Draft Standard Methodology: </strong> </p><ul> <li> <p>Develop a draft standard methodology, assessment dimensions, research questions, evidence standards and analytical approach. </p> </li> <li> <p>Prepare standardized tools and guidelines, including the country profile template, template interview guide for KIIs by set of stakeholder, stakeholder mapping tool, data analysis methodology (incl coding, thematic analysis, and triangulation), quality assurance checklist and ethical and data-protection guidance. </p> </li> <li> <p>Provide a detailed workplan confirming responsibilities, dependencies and timelines. </p> </li> </ul> <p> </p> <p>Tentative timeline: November 2026, to be completed by 5 November </p> <p>First instalment payment (24% of the total contract value, i.e., USD 9,063) - payable within 15 days of receipt and approval of the required deliverable. </p> <p> <strong>Second deliverable Submission of Pilot Application and Template Country Chapter : </strong> </p> <ul> <li> <p>Pilot methodology through data collection and drafting of country level chapter </p> </li> <li> <p>Apply the methodology and produce a complete country chapter serving as the template for the remaining profiles. </p> </li> <li> <p>Document lessons from the pilot and propose revisions to the methodology and tools. </p> </li> </ul> <p> </p> <p>Tentative timeline: November 2026, to be completed by 10 November </p> <p>Second instalment payment (32% of the total contract value, i.e., USD 12,500) - payable within 15 days of receipt and approval of the required deliverable. </p> <p> <strong> Third deliverable -Submission of Training and Methodology Roll-out: </strong> </p> <ul> <li> <p>Prepare a practical training package and supporting materials on the application of the methodology, KII guide, evidence documentation, stakeholder mapping tool, template country chapter, quality assurance checklist and ethical and data-protection guidance as well as lessons learned from the pilot </p> </li> <li> <p>Deliver a virtual regional training following the training package developed. </p> </li> <li> <p>Revise the tools based on feedback from the training, if any. </p> </li> </ul> <p> </p> <p>Tentative timeline: November 2026, to be completed by 15 November </p> <p>Third instalment payment (8% of the total contract value, i.e., USD 3,125) - payable within 15 days of receipt and approval of the required deliverable. </p> <p> <strong>Fourth deliverable - Submission of Technical Review, Quality Assurance of Four Remaining Country Profiles and Validation Support: </strong> </p> <ul> <li> <p>Provide technical guidance to IOM staff during primary data collection and drafting for Algeria, Egypt, Libya and Tunisia. </p> </li> <li> <p>Review the four draft chapters for methodological consistency, evidence, data limitations and comparability. </p> </li> <li> <p>Provide consolidated comments and support final revisions. </p> </li> <li> <p>Support country and regional validation and document substantive feedback. </p> </li> </ul> <p> </p> <p>Tentative timeline: December 2026, to be completed by 31 December </p> <p>Fourth instalment payment (11% of the total contract value, i.e., USD 4,375) - payable within 15 days of receipt and approval of the required deliverable.</p><ul> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li>Advanced university degree in migration, social sciences, international relations, or a related field.</li> </ul> <p> <strong>Experience</strong> </p> <ul> <li> <ul> <li> <p>At least 10 years of experience in migration, return, and reintegration, including work with IOM or similar international organizations. </p> </li> </ul> </li> <li> <ul> <li> <p>Proven experience in developing guidance, conducting feasibility/risk assessments, and supporting policy operationalization in migration contexts. </p> </li> </ul> </li> <li> <ul> <li> <p>Regional expertise in the MENA region and experience with comparative research. </p> </li> </ul> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li>Strong analytical, communication, and stakeholder coordination skills. </li> </ul> <p> <strong>Languages</strong> </p> <p>For this consultancy, Excellent command of English and French; knowledge of Arabic or Italian is an asset. </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Travel required: </strong> </p> <p>Travel within North Africa may be required for stakeholder interviews in 1 country and validation meetings. </p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li> <strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li> <li> <strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li> <li> <strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li> </ul>
<p>1. Technical implementation & expertise</p>
<p>Design, develop, test, and deploy automation solutions using UiPath and Microsoft Power Automate</p>
<p>Build reusable and scalable automation frameworks (e.g. REFramework)</p>
<p>Develop unattended bots</p>
<p>Integrate automation solutions with APIs, databases, and enterprise systems</p>
<p>Troubleshoot, maintain and optimize use cases and automation performance</p>
<p>Maintain documentation and reusable components</p>
<p>2. Solution design & consulting</p>
<p>Collaborate with stakeholders to implement automation solutions</p>
<p>Analyze and document business processes (AS-IS / TO-BE)</p>
<p>Translate requirements into technical solutions</p>
<p>Advise on feasibility and create effort estimation</p>
<p>Act as consultant in automation initiatives</p>
<p>3. Governance, quality & best practices</p>
<p>Apply RPA standards and governance models</p>
<p>Ensure code quality and compliance</p>
<p>Perform code / automation project reviews</p>
<p>Maintain documentation and standards</p>
<p>5. Continuous improvement & innovation</p>
<p>Identify improvement opportunities</p>
<p>Explore AI integrations</p>
<p>Stay updated with RPA trends</p>
<p>Support scaling initiatives</p>
<p>Benefits</p>
<p>You ll be part of a cross-functional automation team in a global environment</p>
<p>You will collaborate with business and IT stakeholders while contributing to scalable automation initiatives.</p>
<p>You ll work in an environment that values innovation, experimentation, and growth.</p>
<p>Opportunities for certifications and development.</p>
<p>Interested? Apply now</p>
<p>All jobs</p>
<p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.</p>
<p>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure.</p>
<p>LEONI ensures the compliance with data protection.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications and Experience</h3>
<p>Must-have</p>
<ul>
<li>3+ years RPA experience</li>
<li>Strong UiPath expertise</li>
<li>Power Automate experience</li>
<li>API/database integration</li>
<li>Strong problem-solving</li>
<li>Business-to-technical translation skills</li>
</ul>
<p>Nice-to-have</p>
<ul>
<li>Microsoft Power Platform</li>
<li>Python/.NET/VBA</li>
<li>AI</li>
<li>Microsoft Azure DevOps</li>
<li>Certifications from UiPath and Microsoft Power Platform</li>
</ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description:</b></p><br><p><b>Role Summary</b></p><br><p>We are seeking a Senior Oracle Database Administrator with deep expertise across on-premises and OCI-hosted database environments supporting mission-critical Oracle application stacks. This role spans the full DBA lifecycle installation, patching, performance engineering, high availability, disaster recovery, security hardening, and automation with hands-on accountability for databases underpinning Oracle E-Business Suite, Siebel CRM, Billing & Revenue Management (BRM), and Fusion Cloud applications.</p><br><p><b>Key Responsibilities</b></p><br><p><b>On-Premises Database Administration</b></p><br><ul><li>Install, configure, and manage Oracle Database (19c, 21c, 23ai) on Linux (OL/RHEL) and Solaris/AIX environments.</li><li>Administer Oracle RAC and RAC One Node clusters including clusterware, voting disks, OCR, and SCAN listeners.</li><li>Manage ASM disk groups, rebalancing, failure groups, and storage allocation across database workloads.</li><li>Plan and execute database patching (RU/RUR, one-off patches) using OPatch and opatchauto with minimal downtime windows.</li><li>Administer Oracle Grid Infrastructure, TNS networking, listener configurations, and database link management.</li><li>Manage Oracle Multitenant architecture (CDB/PDB) including provisioning, cloning, plugging/unplugging, and resource management.</li></ul><br><p><b>OCI Database Services Administration</b></p><br><ul><li>Provision and manage OCI DB Systems (VM/BM), Exadata Cloud Service (ExaCS), and Exadata Cloud@Customer (ExaCC).</li><li>Administer Oracle Autonomous Database (ATP/ADW) including scaling, cloning, refreshable clones, and workload management.</li><li>Manage OCI Database tooling: Database Management, Operations Insights, Performance Hub, and Management Agent.</li><li>Automate database provisioning and lifecycle operations using Terraform (OCI provider) and OCI CLI.</li><li>Configure and manage OCI networking for database tier: private subnets, NSGs, service gateways, and private endpoints.</li><li>Manage database backups to OCI Object Storage and configure automatic backup policies.</li></ul><br><p><b>Oracle Application Database Support</b></p><br><ul><li>Administer databases underpinning <b>Oracle E-Business Suite (EBS)</b> including EBS-specific schemas, concurrent managers, AD utilities, and database-tier patching aligned with EBS release cycles.</li><li>Manage databases for <b>Siebel CRM</b> Siebel schema optimization, table space management, index maintenance, and Siebel-specific parameter tuning.</li><li>Support <b>Oracle BRM (Billing & Revenue Management)</b> databases pipeline-intensive workload tuning, BRM schema management, partition strategies for CDR/event data, and purge/archive automation.</li><li>Administer databases for <b>Oracle Fusion Cloud</b> integrations managing landing/staging databases, OIC connectivity, and hybrid database links between on-prem and Fusion SaaS.</li><li>Coordinate with application teams on release deployments, schema changes, data migrations, and application-driven database changes.</li></ul><br><p><b>High Availability & Disaster Recovery</b></p><br><ul><li>Implement and maintain Oracle Data Guard (Physical/Logical Standby, Active Data Guard) for on-prem and OCI.</li><li>Design and execute switchover/failover runbooks including cross-platform DR scenarios (on-prem ↔ OCI).</li><li>Manage RMAN backup and recovery strategies including backup to disk, tape (OSB), OCI Object Storage, and ZDLRA.</li><li>Configure and maintain Oracle Flashback technologies (Flashback Database, Flashback Table, Restore Points).</li><li>Implement Oracle GoldenGate for real-time replication, zero-downtime migration, and active-active configurations.</li></ul><br><p><b>Performance Engineering & Tuning</b></p><br><ul><li>Perform proactive performance analysis using AWR, ASH, ADDM, SQL Tuning Advisor, and SQL Plan Management.</li><li>Tune SQL workloads, execution plans, and optimizer statistics for application-specific patterns (EBS, Siebel, BRM).</li><li>Configure and optimise Resource Manager plans for multi-workload consolidation and PDB-level resource isolation.</li><li>Monitor and tune I/O, memory (SGA/PGA), and concurrency across RAC instances.</li><li>Conduct capacity planning and trending analysis to inform scaling and consolidation decisions.</li></ul><br><p><b>Security & Compliance</b></p><br><ul><li>Implement Transparent Data Encryption (TDE), Oracle Key Vault, and network encryption (SQL*Net encryption).</li><li>Configure Oracle Database Vault, Privilege Analysis, and Unified Auditing for compliance-driven environments.</li><li>Apply CIS Oracle Database benchmarks and security patching aligned with change management processes.</li><li>Manage database user security, role-based access, profiles, and password policies across environments.</li></ul><br><p><b>Automation & Tooling</b></p><br><ul><li>Develop and maintain automation scripts using Bash, Python, and PL/SQL for routine DBA tasks (health checks, space management, patching, provisioning).</li><li>Administer Oracle Enterprise Manager (OEM) 13c Cloud Control targets, monitoring templates, metric thresholds, jobs, and compliance standards.</li><li>Build self-service database provisioning workflows using OEM, Terraform, and Ansible.</li><li>Implement database CI/CD practices schema version control (Liquibase/Flyway), automated deployments, and test environment refresh automation.</li></ul><br><p><b>General</b></p><br><ul><li>Develop and maintain operational runbooks, DR test plans, and architecture documentation.</li><li>Participate in on-call rotations, incident management, root cause analysis, and problem management.</li><li>Collaborate with solution architects, application teams, and client stakeholders on platform decisions.</li><li>Mentor junior DBAs and contribute to knowledge sharing within the practice.</li></ul><p><b>Required Skills & Experience</b></p><br><ul><li>8–10 years of progressive experience in Oracle Database Administration with hands-on expertise across on-premises and OCI-hosted environments.</li><li>Expert-level knowledge of Oracle RAC, ASM, Data Guard, RMAN, and Grid Infrastructure.</li><li>Strong experience with Oracle Multitenant architecture (CDB/PDB) and database consolidation.</li><li>Proven experience administering databases for at least two of: Oracle EBS, Siebel CRM, Oracle BRM, or Fusion Cloud.</li><li>Hands-on experience with OCI Database Services (DB Systems, ExaCS, Autonomous Database).</li><li>Strong proficiency in database performance tuning using AWR, ASH, ADDM, and SQL Tuning Advisor.</li><li>Experience with Oracle GoldenGate for replication and migration scenarios.</li><li>Proficiency in Bash and Python scripting for DBA automation.</li><li>Working knowledge of Oracle Enterprise Manager (OEM) 13c Cloud Control administration.</li><li>Strong understanding of Linux system administration (Oracle Linux / RHEL).</li><li>Excellent communication skills with the ability to produce clear operational documentation and engage with application and client stakeholders.</li></ul><p><b>Preferred Skills</b></p><br><ul><li>Oracle certifications: Oracle Database Administration Certified Professional (19c/23ai), Oracle RAC Certified Expert, Oracle Cloud Database Services Certified Professional.</li><li>OCI certifications: OCI Architect Associate, OCI Database Professional.</li><li>Experience with Oracle ZDLRA (Zero Data Loss Recovery Appliance).</li><li>Familiarity with Terraform (OCI provider) for database infrastructure automation.</li><li>Experience with database CI/CD tooling (Liquibase, Flyway) and GitOps workflows.</li><li>Knowledge of Oracle Maximum Availability Architecture (MAA) best practices.</li><li>Experience with Oracle Database 23ai new features (AI Vector Search, JSON Relational Duality, True Cache).</li><li>Familiarity with Oracle Integration Cloud (OIC) and hybrid integration patterns.</li><li>Experience with Oracle Data Masking and Subsetting for non-production environments.</li><li>ITIL Foundation or equivalent service management awareness.</li><li>Experience working in managed services, telecom, or consulting delivery environments.</li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
<strong>Job Description<br><br></strong><strong>Role Summary<br><br></strong>We are seeking a Senior Oracle Database Administrator with deep expertise across on-premises and OCI-hosted database environments supporting mission-critical Oracle application stacks. This role spans the full DBA lifecycle installation, patching, performance engineering, high availability, disaster recovery, security hardening, and automation with hands-on accountability for databases underpinning Oracle E-Business Suite, Siebel CRM, Billing & Revenue Management (BRM), and Fusion Cloud applications.<br><br><strong>Key Responsibilities<br><br></strong><strong>On-Premises Database Administration<br><br></strong><ul><li>Install, configure, and manage Oracle Database (19c, 21c, 23ai) on Linux (OL/RHEL) and Solaris/AIX environments.</li><li>Administer Oracle RAC and RAC One Node clusters including clusterware, voting disks, OCR, and SCAN listeners.</li><li>Manage ASM disk groups, rebalancing, failure groups, and storage allocation across database workloads.</li><li>Plan and execute database patching (RU/RUR, one-off patches) using OPatch and opatchauto with minimal downtime windows.</li><li>Administer Oracle Grid Infrastructure, TNS networking, listener configurations, and database link management.</li><li>Manage Oracle Multitenant architecture (CDB/PDB) including provisioning, cloning, plugging/unplugging, and resource management.<br><br></li></ul><strong>OCI Database Services Administration<br><br></strong><ul><li>Provision and manage OCI DB Systems (VM/BM), Exadata Cloud Service (ExaCS), and Exadata Cloud@Customer (ExaCC).</li><li>Administer Oracle Autonomous Database (ATP/ADW) including scaling, cloning, refreshable clones, and workload management.</li><li>Manage OCI Database tooling: Database Management, Operations Insights, Performance Hub, and Management Agent.</li><li>Automate database provisioning and lifecycle operations using Terraform (OCI provider) and OCI CLI.</li><li>Configure and manage OCI networking for database tier: private subnets, NSGs, service gateways, and private endpoints.</li><li>Manage database backups to OCI Object Storage and configure automatic backup policies.<br><br></li></ul><strong>Oracle Application Database Support<br><br></strong><ul><li>Administer databases underpinning Oracle E-Business Suite (EBS) including EBS-specific schemas, concurrent managers, AD utilities, and database-tier patching aligned with EBS release cycles.</li><li>Manage databases for Siebel CRM Siebel schema optimization, table space management, index maintenance, and Siebel-specific parameter tuning.</li><li>Support Oracle BRM (Billing & Revenue Management) databases pipeline-intensive workload tuning, BRM schema management, partition strategies for CDR/event data, and purge/archive automation.</li><li>Administer databases for Oracle Fusion Cloud integrations managing landing/staging databases, OIC connectivity, and hybrid database links between on-prem and Fusion SaaS.</li><li>Coordinate with application teams on release deployments, schema changes, data migrations, and application-driven database changes.<br><br></li></ul><strong>High Availability & Disaster Recovery<br><br></strong><ul><li>Implement and maintain Oracle Data Guard (Physical/Logical Standby, Active Data Guard) for on-prem and OCI.</li><li>Design and execute switchover/failover runbooks including cross-platform DR scenarios (on-prem ↔ OCI).</li><li>Manage RMAN backup and recovery strategies including backup to disk, tape (OSB), OCI Object Storage, and ZDLRA.</li><li>Configure and maintain Oracle Flashback technologies (Flashback Database, Flashback Table, Restore Points).</li><li>Implement Oracle GoldenGate for real-time replication, zero-downtime migration, and active-active configurations.<br><br></li></ul><strong>Performance Engineering & Tuning<br><br></strong><ul><li>Perform proactive performance analysis using AWR, ASH, ADDM, SQL Tuning Advisor, and SQL Plan Management.</li><li>Tune SQL workloads, execution plans, and optimizer statistics for application-specific patterns (EBS, Siebel, BRM).</li><li>Configure and optimise Resource Manager plans for multi-workload consolidation and PDB-level resource isolation.</li><li>Monitor and tune I/O, memory (SGA/PGA), and concurrency across RAC instances.</li><li>Conduct capacity planning and trending analysis to inform scaling and consolidation decisions.<br><br></li></ul><strong>Security & Compliance<br><br></strong><ul><li>Implement Transparent Data Encryption (TDE), Oracle Key Vault, and network encryption (SQL*Net encryption).</li><li>Configure Oracle Database Vault, Privilege Analysis, and Unified Auditing for compliance-driven environments.</li><li>Apply CIS Oracle Database benchmarks and security patching aligned with change management processes.</li><li>Manage database user security, role-based access, profiles, and password policies across environments.<br><br></li></ul><strong>Automation & Tooling<br><br></strong><ul><li>Develop and maintain automation scripts using Bash, Python, and PL/SQL for routine DBA tasks (health checks, space management, patching, provisioning).</li><li>Administer Oracle Enterprise Manager (OEM) 13c Cloud Control targets, monitoring templates, metric thresholds, jobs, and compliance standards.</li><li>Build self-service database provisioning workflows using OEM, Terraform, and Ansible.</li><li>Implement database CI/CD practices schema version control (Liquibase/Flyway), automated deployments, and test environment refresh automation.<br><br></li></ul><strong>General<br><br></strong><ul><li>Develop and maintain operational runbooks, DR test plans, and architecture documentation.</li><li>Participate in on-call rotations, incident management, root cause analysis, and problem management.</li><li>Collaborate with solution architects, application teams, and client stakeholders on platform decisions.</li><li>Mentor junior DBAs and contribute to knowledge sharing within the practice.<br><br></li></ul><strong>Required Skills & Experience<br><br></strong><ul><li>8–10 years of progressive experience in Oracle Database Administration with hands-on expertise across on-premises and OCI-hosted environments.</li><li>Expert-level knowledge of Oracle RAC, ASM, Data Guard, RMAN, and Grid Infrastructure.</li><li>Strong experience with Oracle Multitenant architecture (CDB/PDB) and database consolidation.</li><li>Proven experience administering databases for at least two of: Oracle EBS, Siebel CRM, Oracle BRM, or Fusion Cloud.</li><li>Hands-on experience with OCI Database Services (DB Systems, ExaCS, Autonomous Database).</li><li>Strong proficiency in database performance tuning using AWR, ASH, ADDM, and SQL Tuning Advisor.</li><li>Experience with Oracle GoldenGate for replication and migration scenarios.</li><li>Proficiency in Bash and Python scripting for DBA automation.</li><li>Working knowledge of Oracle Enterprise Manager (OEM) 13c Cloud Control administration.</li><li>Strong understanding of Linux system administration (Oracle Linux / RHEL).</li><li>Excellent communication skills with the ability to produce clear operational documentation and engage with application and client stakeholders.<br><br></li></ul><strong>Preferred Skills<br><br></strong><ul><li>Oracle certifications: Oracle Database Administration Certified Professional (19c/23ai), Oracle RAC Certified Expert, Oracle Cloud Database Services Certified Professional.</li><li>OCI certifications: OCI Architect Associate, OCI Database Professional.</li><li>Experience with Oracle ZDLRA (Zero Data Loss Recovery Appliance).</li><li>Familiarity with Terraform (OCI provider) for database infrastructure automation.</li><li>Experience with database CI/CD tooling (Liquibase, Flyway) and GitOps workflows.</li><li>Knowledge of Oracle Maximum Availability Architecture (MAA) best practices.</li><li>Experience with Oracle Database 23ai new features (AI Vector Search, JSON Relational Duality, True Cache).</li><li>Familiarity with Oracle Integration Cloud (OIC) and hybrid integration patterns.</li><li>Experience with Oracle Data Masking and Subsetting for non-production environments.</li><li>ITIL Foundation or equivalent service management awareness.</li><li>Experience working in managed services, telecom, or consulting delivery environments.<br><br></li></ul>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.<br><br><strong>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</strong> here<strong><em>.</em></strong>
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