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<h3>Job Responsibilities</h3><ul><li><p>Supervise and monitor daily construction activities on site in accordance with approved drawings, specifications, method statements, and project requirements.</p></li><li><p>Ensure that all works are executed according to approved designs, quality standards, and applicable codes.</p></li><li><p>Review and interpret <strong>IFC drawings, Shop Drawings, specifications, and technical documents</strong>.</p></li><li><p>Coordinate with the Technical Office, Project Manager, consultants, subcontractors, and other site disciplines to ensure smooth project execution.</p></li><li><p>Monitor the progress of works and ensure that activities are completed according to the approved project schedule.</p></li><li><p>Supervise subcontractors and site teams and follow up on manpower, materials, and equipment requirements.</p></li><li><p>Inspect completed works and coordinate with the Quality Control team to ensure compliance with project standards.</p></li><li><p>Identify and resolve technical and site-related issues in coordination with the Technical Office and Project Management.</p></li><li><p>Prepare and submit <strong>Daily and Weekly Site Reports</strong>, including progress, manpower, materials, equipment, and site issues.</p></li><li><p>Monitor quantities of executed works and coordinate with the Quantity Surveying/Technical Office team when required.</p></li><li><p>Ensure proper implementation of approved <strong>Method Statements, ITPs, and Inspection Requests</strong>.</p></li><li><p>Coordinate material deliveries and ensure that approved materials are used on site.</p></li><li><p>Ensure compliance with <strong>HSE policies and site safety procedures</strong>.</p></li><li><p>Follow up on project requirements, instructions, and corrective actions issued by the Project Manager or Consultant.</p></li><li><p>Maintain proper documentation of site activities, inspections, drawings, and technical instructions.</p></li><li><p>Attend site meetings and provide updates regarding progress, technical issues, and project requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Job Requirements</h3><ul><li><p>Bachelor's degree in <strong>Civil Engineering / Architecture / relevant Engineering discipline</strong>, according to the project requirements.</p></li><li><p><strong>3–7 years of relevant experience</strong> in construction and site execution.</p></li><li><p>Proven experience working on <strong>construction projects</strong> with strong site supervision experience.</p></li><li><p>Good knowledge of construction methods, materials, and site execution procedures.</p></li><li><p>Good ability to read and understand <strong>technical drawings, Shop Drawings, specifications, and BOQs</strong>.</p></li><li><p>Good knowledge of <strong>AutoCAD and MS Office, especially Excel</strong>.</p></li><li><p>Knowledge of project scheduling tools such as <strong>Primavera P6 or MS Project</strong> is an advantage.</p></li><li><p>Good knowledge of <strong>quality control and HSE requirements</strong>.</p></li><li><p>Strong communication, coordination, and problem-solving skills.</p></li><li><p>Ability to manage site teams and coordinate effectively with subcontractors and consultants.</p></li><li><p>Strong follow-up skills with attention to detail.</p></li><li><p>Ability to work under pressure and meet project deadlines.</p></li><li><p><strong>Military Service:</strong> Completed / Exempted for Egyptian males.</p></li><li><p><strong>Location:</strong> Hurghada .</p></li><li><p><strong>Employment Type:</strong> Full-time.</p></li></ul><p></p>
<p>JOB PURPOSE To assist in the design and implementation of a common and consistent Model Risk Management program to effectively manage Model Risk validation in accordance with internal policy and regulatory requirements. In addition to assisting the Model Risk Manager in managing framework for the bank with the objective of a forward-looking approach, coupled with a strong Risk Culture, and a robust IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p><p>DESCRIPTION Business Support</p><ol><li>Assist in setting up & applying validation methodologies of different types of Models Based on scoring, recommend, which Model, requires external or internal validation, as well as risk acceptance to ensure applying industry standards.</li><li>Assist in ensuring Model Risk Documentation is in place to have a solid model inventory bank wide.</li><li>Update the EUC inventory on annually basis and ensure the solid backup of the critical spreadsheets to monitor End User computing & ensure that a mitigation process is in place for critical spread sheets.</li><li>Coordinate with the Vendor, Spreadsheet owner and project management to implement the automation process</li><li>Follow up with Model Risk Champions, Model owner, Project Management and Internal Consultant on the ongoing assessment to start the Automation and Validation process.</li><li>Assist in implementing appropriate technology in order to monitor Model Risk Management diligently.</li><li>Prepare the Model Risk Standard Reports and action plans to be presented to NFRCC and BRC.</li></ol><p>Policies, Processes, and Procedures</p><ol><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ol><p>Day- to-day operations</p><ol><li>Follow the day-to-day operations related to own jobs in the Reputation, Strategic & Model Risks department to ensure continuity of work</li></ol><p>Compliance</p><ol><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</li></ol><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree of Commerce, Business Administration, Accounting or its equivalent.</p><p>For Officer: 1 to 3 years of relevant experience</p><p>For Senior Officer: 3 to 5 years of relevant experience</p><p>Statistics Knowledge</p><p>Certificate in IT is preferable</p><p>Basic Knowledge in Business, It Management & Programming Skills</p><p>Excellent command of English and Arabic languages</p><p>Analytical skills</p><p>Advanced excel modelling skills</p><p>Must be adept in use of basic software such as MS Office, Internet and email.</p><p>Analytical Skills</p><p>Problem solving</p>
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<span>Description</span><br><span></span><p>JOB PURPOSE</p><br><p>To assist in the design and implementation of a common and consistent Model Risk Management program to effectively manage Model Risk validation in accordance with internal policy and regulatory requirements. In addition to assisting the Model Risk Manager in managing framework for the bank with the objective of a forward-looking approach, coupled with a strong Risk Culture, and a robust IMMMR (Identification, Measuring, Managing, Monitoring and Reporting).</p><br><p>DESCRIPTION</p><br><p>Business Support</p><br><p>1.Assist in setting up & applying validation methodologies of different types of Models Based on scoring, recommend, which Model, requires external or internal validation, as well as risk acceptance to ensure applying industry standards.</p><br><p>2.Assist in ensuring Model Risk Documentation is in place to have a solid model inventory bank wide.</p><br><p>3.Update the EUC inventory on annually basis and ensure the solid backup of the critical spreadsheets to monitor End User computing & ensure that a mitigation process is in place for critical spread sheets.</p><br><p>4.Coordinate with the Vendor, Spreadsheet owner and project management to implement the automation process</p><br><p>5.Follow up with Model Risk Champions, Model owner, Project Management and Internal Consultant on the ongoing assessment to start the Automation and Validation process.</p><br><p>6.Assist in implementing appropriate technology in order to monitor Model Risk Management diligently.</p><br><p>7.Prepare the Model Risk Standard Reports and action plans to be presented to NFRCC and BRC.</p><br><p>Policies, Processes, and Procedures</p><br><p>8.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</p><br><p>Day- to-day operations</p><br><p>9.Follow the day-to-day operations related to own jobs in the Reputation, Strategic & Model Risks department to ensure continuity of work</p><br><p>Compliance</p><br><p>10.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB’s sound legal position and mitigate any potential risks</p><br><br> <br> <span>Qualifications</span><br><span></span><p>Qualifications & Experience <br> Bachelor’s degree of Commerce, Business Administration, Accounting or its equivalent.<br> For Officer: 1 to 3 years of relevant experience <br> For Senior Officer: 3 to 5 years of relevant experience <br> Statistics Knowledge <br> Certificate in IT is preferable<br> Basic Knowledge in Business, It Management & Programming</p><br><p>Skills <br> Excellent command of English and Arabic languages<br> Analytical skills<br> Advanced excel modelling skills<br> Must be adept in use of basic software such as MS Office, Internet and email.<br> Analytical Skills <br> Problem solving<br></p><br><br> </div>
<p>At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management. In financial operations at PwC, you will focus on managing financial processes and confirming compliance with regulations. You will handle tasks such as financial reporting, budgeting, and risk management. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:</p><p>Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports {+ 17 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No</p>
<ul><li><p>Job purpose</p></li><li><p>To manage the assigned Mechanical technical office team, ensuring technical accuracy, design integrity, timely delivery of shop drawings, BIM models, and value engineering, while coordinating with consultants, subcontractors, and site teams to resolve technical issues and optimize project outcomes.</p></li><li><p>Main Responsibilities</p></li><li><p> Project Study & Planning • Study the project’s BOQs, drawings, and specifications to fully understand the operational requirements. • Oversee the review of IFT and IFC design and technical documents and ensure that required technical queries (TQs/RFIs) are accurately prepared and submitted in a timely manner.</p></li><li><p> Shop Drawings & Technical Submissions • Develop task schedules, allocate resources, and assign responsibilities to the assigned Mechanical team. • Manage the preparation of complete, accurate Mechanical shop drawings (e.g., Firefighting, Plumbing, Drainage, HVAC, Water Features & Pump Rooms) in coordination with all trades. • Review and approve created shop drawings, conduct technical checks and random audits to maintain the highest standards of quality.</p></li><li><p> BIM Management • Oversee the development or updating of BIM models to Level of Detail (LOD) 400 within the agreed timeframe. • Act as the main point of contact for all BIM-related technical matters. (BIM SME Task) • Train and support team members in BIM tools and best practices. (BIM SME Task)</p></li><li><p> Design Review • Ensure that the design report is complete from the design and construction point of view and issue the value engineering report if any for all projects.</p></li><li><p> Consultant & Site Coordination • Monitor and notify any variation orders during the construction phase, coordinating timely documentation and approvals. • Attend site meetings to address and resolve technical issues in collaboration with the site team, ensuring smooth project implementation.</p></li><li><p> Other Job-Related Duties • Perform any additional duties related to the role as assigned by the direct manager. 2025 Job Description Team Management</p></li><li><p> Oversee and evaluate team performance to ensure alignment with departmental goals and objectives.</p></li><li><p> Drive team development by identifying skill gaps, providing feedback, and implementing targeted growth initiative.</p></li><li><p> Design and implement technical and soft skills training plans to support team development. HSE and Safety Quality and policies</p></li><li><p> Ensure strict adherence to all applicable safety and HSE standards and regulations in workplace activities.</p></li><li><p> Adhere to established quality guidelines and best practices to ensure all work meets the highest standards and complies with relevant policies and procedures. Reporting and Presentations • Prepare clear and accurate reports and presentations as required to communicate progress, findings, or recommendations.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>From 8 : 12 years of experience</p></li></ul><p></p>
<div><div><div><div><div><br> </div>As a Consumer Accounts Manager, you will play a key role in expanding Lenovo's presence across the Egyptian consumer market. Working closely with retail and channel partners, you will drive portfolio adoption, execute market growth initiatives, and ensure customers have access to Lenovo's full range of innovative devices and solutions. This role combines strategic account management, market intelligence, and commercial execution to accelerate sales performance and strengthen Lenovo's market position.<div> <br> </div> <div> <br> </div> <div> <strong>What You'll Do</strong> </div> <div> <br> </div> <div> <ul> <li>Manage key consumer accounts and drive adoption of Lenovo's complete consumer PC portfolio.</li> <li>Serve as a trusted advisor to Gamers by providing comprehensive information on Lenovo products, solutions, and services.</li> <li>Build and maintain strong product availability across retail and channel partners.</li> <li>Drive market share growth and commercial performance within the consumer segment.</li> <li>Monitor market trends and competitive activity, providing regular market intelligence and recommending timely actions.</li> <li>Design and execute sell-out initiatives, promotions, and demand-generation activities across telecoms providers</li> <li>Show a great knowledge of the youth activities /E gaming competition/Schools and universities calendars </li> <li>Deliver against quarterly revenue targets and contribute to Lenovo's overall business growth objectives.</li> <li>Contribute to all the gaming activities /events and work as BDM for Gaming portfolio </li> <li>Being able to deliver the needed products training to Retailers sales and Lenovo promoters and Consumer events.</li> </ul> </div> <div> <br> </div> <div> <br> </div> <div> <strong>What You Bring</strong> </div> <div> <br> </div> <div> <ul> <li>Bachelor's degree in Business, Marketing, Commerce, or a related field.</li> <li>Proven experience in account management, sales, or channel management within the IT, technology, consumer electronics, or related industry.</li> <li>Strong understanding of the consumer retail landscape and go-to-market dynamics within Egypt.</li> <li>Experience working with distributors, and channel partners.</li> <li>Commercial mindset with a track record of achieving revenue and business growth targets with strong analytical skills with the ability to interpret market trends and competitive insights.</li> <li>Excellent relationship-building, communication, and stakeholder management skills. Fluency in English and Arabic.</li> </ul> </div> <div> <br> </div> <div>Join Lenovo and help shape the future of consumer technology in Egypt. If you're passionate about driving growth, building strong partnerships, and delivering exceptional customer experiences, we'd love to hear from you.</div> <div> <br> </div>
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<div> <em>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</em> </div>
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<p><strong>Job Purpose:</strong></p><p>• Follow up on and execute all civil and architectural works on site.</p><p>• Ensure that all works are carried out in accordance with the required schedule, quality standards, specified technical specifications, and the project's occupational health and safety standards.</p><p></p><p><strong>Duties and Responsibilities:</strong></p><ul><li><p>Review the shop drawings and discuss the execution details with the direct manager (Construction Manager / Senior Site Engineer) and agree on them.</p></li><li><p>Review the required schedule with the direct manager and agree on a schedule for managing the execution team (Site Supervisors – Subcontractors).</p></li><li><p>Review the required resources (manpower – raw materials – equipment) with the direct manager and agree on a plan for providing them until completion of the item.</p></li><li><p>Agree with the supervisors / supervisor responsible for executing each item on the execution method and the time required to complete the tasks / items.</p></li><li><p>Follow up on the execution of items with the supervisors and subcontractors to ensure and confirm that they are carried out as required.</p></li><li><p>Conduct an initial quantity takeoff at the site, coordinate with the direct manager to request materials, and calculate wastage quantities.</p></li><li><p>Record the production rates for the items executed directly.</p></li><li><p>Periodically monitor the recording and attendance of workers by the supervisors (daily – weekly – .......) for the approval of monthly payment certificates.</p></li><li><p>Coordinate with the Surveying Engineer / Surveyor to ensure that all items are executed according to the agreed coordinates and levels, in accordance with the approved shop drawings.</p></li><li><p>Coordinate with the Safety Supervisors to ensure that all works are carried out in accordance with occupational health and safety standards.</p></li><li><p>Coordinate with the direct manager and the Quality Officer regarding the completion of each item so that it can be handed over to and approved by the consultant on site.</p></li><li><p>Prepare a daily report covering all executed works, completion percentages, and production rates, and submit it to the direct manager.</p></li><li><p>Perform any other tasks assigned by the direct manager within the scope of the job and within the limits of their capabilities and resources.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Qualifications:</strong></p><ul><li><p>Bachelor’s degree in civil or architectural engineering.</p></li><li><p>2–5 years of relevant site construction experience.</p></li><li><p>Good knowledge of construction methods, shop drawings, and technical specifications.</p></li><li><p>Ability to manage supervisors, subcontractors, materials, and site activities.</p></li><li><p>Knowledge of quantity takeoff, quality control, and HSE standards.</p></li><li><p>Good communication, coordination, and problem-solving skills.</p></li><li><p>Proficiency in AutoCAD and Microsoft Office.</p></li></ul><p></p>
<h3>Job Purpose</h3><p>The Document Controller is responsible for managing, organizing, tracking, and controlling all project and company documents to ensure that the latest approved versions are available to the relevant departments and project teams. The role ensures accurate document distribution, filing, revision control, and compliance with the company's document control procedures.</p><h3>Key Responsibilities</h3><ul><li><p>Manage and maintain the document control system for construction projects.</p></li><li><p>Receive, register, classify, and distribute incoming and outgoing project documents.</p></li><li><p>Maintain accurate document registers, logs, and tracking systems.</p></li><li><p>Control the issuance and revision of drawings, specifications, technical documents, and other project records.</p></li><li><p>Ensure that only the latest approved documents are available for use by project teams.</p></li><li><p>Manage the distribution of <strong>Shop Drawings, IFC Drawings, Design Drawings, Material Submittals, Method Statements, RFIs, Inspection Requests, and Technical Submittals</strong>.</p></li><li><p>Track document submissions, approvals, comments, revisions, and resubmissions.</p></li><li><p>Coordinate with the Technical Office, Project Management, Site Teams, Consultants, and Subcontractors regarding document submissions and approvals.</p></li><li><p>Maintain proper records of consultant/client comments and ensure timely distribution to the concerned teams.</p></li><li><p>Prepare and update document transmittals and ensure proper acknowledgment of document receipt.</p></li><li><p>Maintain both electronic and hard-copy filing systems in accordance with company procedures.</p></li><li><p>Ensure documents are properly named, numbered, coded, and archived.</p></li><li><p>Monitor document status and follow up on overdue submissions, approvals, and responses.</p></li><li><p>Maintain revision history and ensure obsolete documents are properly identified and removed from active use.</p></li><li><p>Support the project team in retrieving documents and records whenever required.</p></li><li><p>Prepare regular document control reports and status summaries for Project Management.</p></li><li><p>Ensure confidentiality and security of project documents.</p></li><li><p>Assist in maintaining project handover and final documentation, including as-built drawings and operation & maintenance documents.</p></li><li><p>Perform other document control and administrative duties as assigned by the Project Manager or Technical Office Manager.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Information Management, or a relevant field.</p></li><li><p><strong>3–7 years of experience</strong> in Document Control, preferably within a construction, contracting, or real estate company.</p></li><li><p>Previous experience working on construction projects is highly preferred.</p></li><li><p>Good knowledge of construction documentation and project workflows.</p></li><li><p>Strong knowledge of <strong>MS Office</strong>, particularly Excel and Word.</p></li><li><p>Experience with document management systems such as <strong>Aconex, SharePoint, EDMS, Procore, Autodesk Construction Cloud</strong>, or similar systems is an advantage.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Strong organizational and filing skills.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to manage multiple documents, deadlines, and priorities.</p></li><li><p>Good communication and coordination skills.</p></li></ul><p></p>
<p><strong>Technical Support Engineer – Lubricants & Spare Parts</strong></p><p><strong>Location:</strong> Cairo, Egypt <strong>Level:</strong> Mid–Senior<br><strong>Industry:</strong> Industrial & Automotive Lubricants and Spare Parts</p><p></p><p><strong>Job Description:</strong></p><p></p><p>We are looking for a <strong>Technical Support Engineer</strong> to provide technical expertise and application support to customers, sales teams, and internal departments across industrial and automotive lubricant and spare-parts applications.</p><p>The role is responsible for understanding customer technical requirements, recommending appropriate solutions, troubleshooting application issues, and supporting the sales team with technical expertise.</p><p></p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Provide technical support and product/application recommendations for industrial and automotive lubricants and spare parts.</p></li><li><p>Visit customer sites to understand equipment, operating conditions, maintenance practices, and technical requirements.</p></li><li><p>Analyze customer applications and recommend suitable products and solutions.</p></li><li><p>Support the sales team during customer visits, technical discussions, product presentations, and business opportunities.</p></li><li><p>Investigate lubricant-related technical issues and provide practical recommendations.</p></li><li><p>Assist customers with product selection, application, storage, handling, and usage requirements.</p></li><li><p>Conduct technical presentations, product training, and customer awareness sessions when required.</p></li><li><p>Support product trials and follow up on technical results and customer feedback.</p></li><li><p>Prepare technical reports and document customer issues, findings, and recommendations.</p></li><li><p>Maintain strong technical relationships with customers and act as a trusted technical advisor.</p></li><li><p>Coordinate with suppliers and internal teams when specialized technical support is required.</p></li><li><p>Keep up to date with lubricant technologies, equipment requirements, industry practices, and product developments.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Job Requirements:</strong></p><p></p><ul><li><p>Bachelor’s degree in Mechanical, Mechatronics, Petroleum, Automotive, Industrial, or related Engineering discipline is mandatory.</p></li><li><p>2–5 years of relevant technical experience is mandatory, preferably in lubricants, automotive, industrial products, spare parts, or a related field.</p></li><li><p>Strong knowledge of industrial and/or automotive lubricant applications.</p></li><li><p>Good understanding of machinery, equipment, engines, and maintenance practices.</p></li><li><p>Strong analytical and problem-solving skills.</p></li><li><p>Excellent communication and presentation skills.</p></li><li><p>Ability to explain technical information clearly to both technical and non-technical customers.</p></li><li><p>Customer-focused, well organized, professional reporter and able to work independently.</p></li><li><p>Good command of English.</p></li><li><p>Good knowledge of Microsoft Office.</p></li><li><p>Must own a car and hold a valid driving license.</p></li></ul><p> </p><p><strong>Compensation & Benefits:</strong></p><ul><li><p>Basic salary based on experience.</p></li><li><p>Annual incentive based on performance.</p></li></ul><p></p>
Egybell is hiring a Head of Operations for a leading construction company<br>Duties and Responsibilities Project(s) Operational Supervision Monitor the performance of Area Managers and Project Managers on a regular basis. Ensure site activities are progressing according to the approved execution plan. Review actual progress versus planned targets. Take immediate action to address delays, obstacles, or underperformance and ensure continuity of work<br>Planning, Monitoring & Control Review and approve weekly and monthly operational plans for all projects. Track project schedules, identify delays, and define corrective actions. Follow up on operational challenges and escalate recommendations and solutions when needed. Prepare regular reports to top management covering each project’s status (progress, risks, needs, and actions).<br>Resource Management Plan, organize, and allocate manpower, subcontractors and equipment across projects based on priorities and needs. Forecast manpower requirements per project and per trade, and agree the hiring plan with HR. Coordinate with Procurement department so that materials/subcontractors are called off and onsite ahead of the works. Monitor subcontractor performance, productivity and back-charges, and initiate replacement where performance threatens delivery. Monitor productivity and optimize resource utilization to reduce waste and improve efficiency.<br>Quality, Safety & Technical Compliance Ensure works comply with the contract specification, approved shop drawings, material approvals and mock-ups before execution. Ensure full implementation of Health & Safety requirements across all sites and protect the independence of the HSE function in reporting incidents and stopping unsafe work. Drive closure of non-conformity reports, snags and consultant remarks within the agreed timeframes and eliminate the repeat causes of rework.<br>Coordination, Problem Solving & Performance Improvement<br>Maintain strong coordination with relevant departments (Technical Office, Procurement, Finance, HR). Manage and resolve operational issues across projects and support decision-making. Support Project Managers in prioritization and achieving project targets. Propose and implement operational improvements to enhance efficiency, reduce costs, and improve outcomes.<br>Qualifications & Skills Education: Bachelor’s degree in Architecture; MBA or Master’s degree is a plus. Years of Experience: 15+ Years, including at least 4 years in a senior operations position (Head of Operations, Area Manager, Project Manager or equivalent).<br>Sector Experience: Demonstrable delivery of interior finishing and fit-out packages on large-scale residential, hospitality, commercial or mixed-use projects.<br>Software: MS Office, MS Project and/or Primavera P6, ERP systems (SAP / Oracle) is a plus, reporting and project tracking tools.<br>Skills: Strategic thinking and business acumen, P&L management, executive leadership, stakeholder and client management, negotiation, decision-making under pressure, deep knowledge of interior finishing works and similar-projects delivery, and change management.<br>Certificates: PMP or equivalent executive/operations management certification preferred.
<p><br></p> <p> </p> <p> <strong>Profile Summary: -</strong> </p> <p> </p> <p>The Presales Engineer is the primary technical resource for HID Physical Access Control Solutions in Egypt, Kuwait and the Levant. Working alongside field sales, inside sales and channel partners, the role drives the technical evaluation stage of the sales process from requirements discovery and solution design through to proposals, demonstrations and proofs of concept to help win and grow business with current and prospective customers.</p> <p>Acting as trusted technical advisor and product advocate for HID readers, credentials, controllers, biometrics and mobile access, the role articulates HID technology and positioning to business, technical and executive audiences, identifies and resolves technical issues across assigned accounts, and builds strong relationships with end users, consultants, system integrators and partners throughout the sales cycle.</p> <p> </p> <p> <strong>As our Presales Engineer, you ll support HID s success by:</strong> </p> <p> </p> <p> <strong>Technical Sales & Solution Design</strong> </p> <p> </p> <ul> <li>Partner with the sales team to understand customer requirements, identify opportunities, promote HID products and support delivery of the regional sales plan.</li> <li>Design practical, scalable solutions from the HID portfolio that balance security, usability, operational requirements and cost.</li> <li>Convey customer requirements to internal teams and identify new ways of applying HID products to meet customer needs.</li> <li>Prepare and deliver technical presentations, product demonstrations, workshops and proof-of-concept (PoC) evaluations.</li> <li>Present directly to customers on behalf of HID and its partners, at all organisational levels from IT and Security to Facilities and Executive management.</li> <li>Advise customers on biometric authentication, enrolment workflows, liveness detection, template storage options, privacy and cybersecurity best practice.</li> </ul> <p> </p> <p> <strong>Proposals, Specifications & Tenders</strong> </p> <p> </p> <ul> <li>Develop and respond to RFIs, RFPs, tenders and technical proposals, including compliance statements and industry-specific solutions.</li> <li>Engage consultants to influence specifications and support prequalification and procurement processes.</li> </ul> <p> </p> <p> <strong>Integration & Technical Support</strong> </p> <p> </p> <ul> <li>Provide presales technical support, including product configuration and product enquiries.</li> <li>Support integration of HID products with PACS platforms, identity management, Time & Attendance and visitor management systems.</li> <li>Provide remote and on-site technical support during evaluations, deployments and customer engagements.</li> </ul> <p> </p> <p> <strong>Partner Enablement & Market Presence</strong> </p> <p> </p> <ul> <li>Deliver technical training and enablement to channel partners, consultants and customers, including first-level training for new partners.</li> <li>Represent HID at customer meetings, exhibitions, conferences and industry events.</li> <li>Gather market intelligence, customer feedback and competitive insights, and stay current on industry trends, standards and the HID product roadmap.</li> </ul> <p> </p> <p> <strong>Internal Collaboration & Reporting</strong> </p> <p> </p> <ul> <li>Work with Engineering on customer-specific product customisations (CPOs), feature requests and solution development.</li> <li>Provide technical leadership, product support and account-level strategic input to internal stakeholders, including Sales leadership, Product Management, Product Marketing, Professional Services and Technical Support.</li> <li>Maintain accurate records of account activity, customer and supplier interactions, technical work and opportunity progress in CRM, with regular reporting to stakeholders.</li> <li>Support other MEA markets remotely, and on-site where required, beyond the primary territory.</li> <li>other duties may be assigned as business needs require.</li> </ul> <p> </p> <p> <strong>Essential Requirements</strong> </p> <p> </p> <p>To perform this job successfully, the candidate must be able to carry out each essential duty satisfactorily. The requirements below are representative of the knowledge, skills and abilities required.</p> <p> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><p style="font-size: 11px;"><strong style="font-size: 11px;">Education & Languages</strong></p><p style="font-size: 11px;"></p><ul style="font-size: 11px;"><li style="font-size: 11px;"><strong style="font-size: 11px;">Education: </strong>Bachelor s degree in Engineering or Computer Science is required.</li><li style="font-size: 11px;"><strong style="font-size: 11px;">Languages: </strong>Fluent Arabic and English, spoken and written. Both are required.</li></ul><p style="font-size: 11px;"></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Experience</strong></p><p style="font-size: 11px;"></p><ul style="font-size: 11px;"><li style="font-size: 11px;">7+ years in a presales, technical sales or solutions engineering role within physical access control .</li><li style="font-size: 11px;">Proven experience supporting access control and biometric projects in Egypt, Kuwait and/or the Levant, with established relationships among consultants, system integrators, security contractors, distributors and key end users.</li><li style="font-size: 11px;">Experience in strategic verticals such as government, critical infrastructure, transportation, banking, oil & gas, healthcare, hospitality, smart cities and large enterprise.</li><li style="font-size: 11px;">Familiarity with consultant-driven specifications, prequalification, procurement requirements and large-scale tender submissions.</li><li style="font-size: 11px;">Experience enabling and supporting channel partners across multiple countries and cultures.</li></ul><p style="font-size: 11px;"></p><p style="font-size: 11px;"><strong style="font-size: 11px;">HID Technology Knowledge</strong></p><p style="font-size: 11px;"></p><p style="font-size: 11px;">Strong hands-on knowledge of the HID PACS portfolio, including:</p><ul style="font-size: 11px;"><li style="font-size: 11px;"><strong style="font-size: 11px;">Readers: </strong>HID Signo readers and the iCLASS SE platform.</li><li style="font-size: 11px;"><strong style="font-size: 11px;">Credential technologies: </strong>Seos, iCLASS, MIFARE Classic and MIFARE DESFire, plus legacy Prox, and an understanding of migration paths between them.</li><li style="font-size: 11px;"><strong style="font-size: 11px;">Mobile access: </strong>wallet-based (Apple Wallet, Google Wallet) and application-based (HID Mobile Access) credentials using NFC and BLE, as well as other digital identity solutions.</li><li style="font-size: 11px;"><strong style="font-size: 11px;">Controllers: </strong>Mercury controllers and HID Aero controllers.</li><li style="font-size: 11px;"><strong style="font-size: 11px;">Biometrics: </strong>HID face recognition readers and fingerprint readers.</li></ul><p style="font-size: 11px;"></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Access Control, Integration & IT Knowledge</strong></p><p style="font-size: 11px;"></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Solid understanding of access control infrastructure: controllers, readers, credentials, electronic locks, door hardware, turnstiles, speed gates and life-safety requirements.</li><li style="font-size: 11px;">Experience integrating biometric and access control solutions with leading PACS platforms, including Genetec, LenelS2, C CURE 9000, Honeywell Pro-Watch/Win-Pak, Avigilon or equivalent systems.</li><li style="font-size: 11px;">Strong understanding of reader-to-controller communication: OSDP Secure Channel (RS-485), Wiegand, TCP/IP and PoE.</li><li style="font-size: 11px;">Experience with smart card readers, cryptography and security practices.</li><li style="font-size: 11px;">Experience in custom data configuration, such as custom credential and card data formats.</li><li style="font-size: 11px;">IT fundamentals: Windows operating systems and Windows Server, IP addressing, VLANs, Active Directory/LDAP and SQL databases.</li><li style="font-size: 11px;">Experience with Web APIs (REST, JSON, SOAP), SDKs and third-party integrations, including testing APIs with tools such as Postman or curl.</li><li style="font-size: 11px;">Ability to read and interpret technical specifications, integration guides and international standards.</li><li style="font-size: 11px;">Proficient in Microsoft Office applications (Word, Excel, PowerPoint).</li></ul><p style="font-size: 11px;"></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Desirable Skills</strong></p><p style="font-size: 11px;"></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Logical access: PKI, FIDO2/WebAuthn, OpenID Connect/OAuth.</li><li style="font-size: 11px;">Additional protocols: MQTT, HTTP, Bluetooth.</li><li style="font-size: 11px;">Smart card protocols and APIs.</li><li style="font-size: 11px;">Mobile SDK experience (iOS, Android).</li><li style="font-size: 11px;">Scripting: Python, JavaScript, C# or PowerShell.</li><li style="font-size: 11px;">Cloud computing and Linux.</li><li style="font-size: 11px;">Cybersecurity frameworks: NIST, OWASP, SOC 2.</li><li style="font-size: 11px;">Knowledge of regulatory and data-privacy standards relevant to identity and biometrics.</li></ul><p style="font-size: 11px;"></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Personal Attributes</strong></p><p style="font-size: 11px;"></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Customer-focused, consultative and solution-oriented, with strong analytical and troubleshooting skills.</li><li style="font-size: 11px;">Excellent presentation, workshop facilitation and public-speaking skills; able to explain complex technical concepts clearly to IT, Security, Facilities and Executive audiences.</li><li style="font-size: 11px;">Strong technical writing for proposals, solution designs and tender responses.</li><li style="font-size: 11px;">Comfortable in multicultural environments; works independently and collaborates effectively with regional and global teams.</li><li style="font-size: 11px;">Learns new technologies, industries and markets quickly.</li><li style="font-size: 11px;">Genuine interest in connected technologies how devices and systems communicate, and how to keep that communication secure.</li><li style="font-size: 11px;">Excellent interpersonal, communication, organisational and time-management skills.</li></ul><p style="font-size: 11px;"></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Travel & Work Requirements</strong></p><p style="font-size: 11px;"></p><ul style="font-size: 11px;"><li style="font-size: 11px;"><ul style="font-size: 11px;"><li style="font-size: 11px;">Frequent travel across the territory and the wider MEA region, including fieldwork at customer sites.</li><li style="font-size: 11px;">Must hold, or be able to obtain, valid travel authorisation for international travel.</li></ul></li></ul><p style="font-size: 11px;"><strong style="font-size: 11px;"></strong></p><p style="font-size: 11px;"><br></p></li></ul><ul><li> </li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><span><b><span>Job Location:</span></b><b><span>Marsa Matrouh, Egypt</span></b></span></p><br><br><p><span><b><span>Job Description</span></b></span></p><br><p><span><b><span>About JLL </span></b></span></p><br><p><span><span>We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. </span></span></p><br><p><span><span>Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. </span></span></p><br><p><span><span>Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together. </span></span></p><br><p><span><span>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! </span></span></p><br><br><p><span><b><span>Project & Development Services - MENA</span></b></span></p><br><p><span><span>JLL </span></span><span><span>Project & Development Services</span></span><span> (P&DS) MENA provides consulting, design, management and build services to tenant and owners, leveraging technology and digital solutions to drive outstanding service delivery. </span></p><br><p><span><span>We bring a life-cycle perspective to our clients, from development solutions to our core services in programme, project and cost management and consulting in digital solutions, tenancy management, sustainability, leisure & entertainment, and workplace & design. </span></span></p><br><span><span>About the Role</span></span><p><span>JLL is seeking an experienced <b>Contract Manager</b> to lead contract administration and claims management activities </span><span><span>to join the Engineer’s team on one of the most iconic residential and luxury summer projects in the region</span></span><span>. The role is responsible for managing contractual communications, evaluating contractor and consultant claims, overseeing variations, protecting client entitlements, and providing strategic commercial guidance throughout the project lifecycle.</span></p><br><p><span>Key Responsibilities:</span></p><br><ul><li><span><b>Manage</b> contract administration <b>activities</b>.</span></li><li><span><b>Review</b> contractor and consultant <b>claims</b>.</span></li><li><span>Assess variations and contractual entitlements.</span></li><li><span><b>Prepare contractual</b> notices and commercial <b>correspondence</b>.</span></li><li><span>Support claims resolution and dispute avoidance.</span></li><li><span>Maintain contractual records, trackers, and reports.</span></li><li><span>Conduct contractual and commercial assessments.</span></li><li><span>Protect client contractual rights and commercial interests.</span></li></ul><br><p><span>Requirements:</span></p><br><ul><li><span><b>8-12 years</b> of experience in contracts, and claims management.</span></li><li><span>Strong knowledge of FIDIC contracts.</span></li><li><span>Experience on large construction or infrastructure projects.</span></li><li><span>Strong contractual, analytical, and negotiation skills.</span></li><li><span><span>Professional Certificates including </span><b><span>CLAC</span></b><span>, </span><b><span>CIArb</span></b><span>, </span><b><span>FCCM</span></b><span>, and contract administration certificates is strongly plus.</span></span></li><li><span><span>Excellent written and verbal communication in English.</span></span></li></ul><br><p><span><b><span>What you can expect from us</span></b></span></p><br><p><span><span>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success. </span></span></p><br><p><span><span>Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay. </span></span></p><br><p><span><span>We can’t wait to see where your ambitions take you at JLL. Apply today! </span></span></p><br><p><b>Location: </b></p><br>On-site –Cairo, EGY<p><b>Job Tags:</b></p><br>Affordable Housing Real Estate Management, Base Build Retrofit Project Delivery, Budget Development, Building Condition Survey Project Delivery, Build to Rent Real Estate Management, Consulting Industry Knowledge, Data Center Real Estate Management, Data Centre Industry Knowledge, Education & Training Industry Knowledge, Marketing, Overseeing Projects, Project Cost Tracking<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<ul><li>Job Title Business Unit Reports To Works Closely With Location Pre-Sales Engineer – Structured Cabling & Data Center Premium Line (German structured cabling brand – Premium-Line Systems GmbH) Pre-Sales Team Lead Business Development Manager, Sales/Account Managers, Procurement & Logistics New Cairo, Egypt – with site visits and regional travel (Egypt & Africa) Employment Type Full-time, on-site Experience 3–6 years in structured cabling / data center pre-sales or design Role Purpose The Pre-Sales Engineer is the technical authority for the Premium Line portfolio in front of consultants, system integrators and end users. The role turns customer requirements into standards-compliant, warranty-eligible cabling designs – BOQs, drawings and compliance statements – gets Premium Line specified in projects, and supports the sales team until the solution is installed, tested and certified.</li></ul><p><br></p><ul><li> With the business expanding from Egypt into Africa, the role also builds the technical capability of our installer and partner network. Portfolio You Will Represent Copper Cat 5e, Cat 6, Cat 6A and Cat 8 systems (U/UTP, U/FTP, S/FTP); Cat 6A+ 10G system up to 1000 MHz; shielded die-cast keystones (180° and slim 90°), modular outlets, patch panels, slim and bendable patch cords; PVC / LSOH jackets Fiber Optic Singlemode and multimode systems; 19" and 1U high-density HDS144 patch panels, 19" rack-mounted ODFs; MPO/MTP-to-LC/SC cassettes, splice cassettes, pigtails, adapters, LC Uniboot patch cords, terminal boxes Data Center High-density fiber and copper connectivity for MDA/HDA/EDA, pre-terminated MPO trunk solutions, cabinets and cable management Industrial & FTTx Warranty & Tools Industrial cabling solutions and FTTx / outside-plant connectivity for public and utility projects 25-year cabling system warranty program, Visio stencils, online calculators, certified training courses Key Responsibilities </li><li><br></li><li>1. Solution Design & Technical Proposals </li><li>• Analyze RFPs, tender documents, drawings and site surveys; translate them into complete Premium Line designs for LAN, data center, industrial and FTTx projects. </li><li>• Prepare accurate BOQs, technical offers, compliance (deviation) sheets, single-line/rack-elevation drawings and pathway layouts (AutoCAD / Visio).</li><li> • Size systems correctly: channel lengths, fiber counts and polarity (MPO Type A/B/C), link loss budgets, port density, rack space, cable fill and containment.</li><li> • Select the right media per application: Cat 6 vs Cat 6A vs Cat 8, shielded vs unshielded, OM3/OM4/OM5 vs OS2, LSOH requirements, PoE/PoE++ heat-rise considerations. Page 1 Silicon21 SI – Job Description: Pre-Sales Engineer – Structured Cabling & Data Center 2. Specification & Consultant Engagement</li><li> • Present Premium Line to consultants and design offices and get the brand specified and approved in project specifications and approved vendor lists.</li><li> • Submit material approval packages: datasheets, third-party test reports, standards compliance and warranty documentation.</li><li> • Answer technical queries and defend specifications during value-engineering and alternative-brand discussions. 3. Sales Support & Project Follow-up</li><li> • Act as the technical partner of the Business Development Manager and account managers in customer meetings, tenders and negotiations. </li><li>• Build costed solution options (good / better / best) that protect margin while meeting the specification. • Follow awarded projects from design to delivery: technical clarifications, submittals, installation guidance and handover.</li><li> • Coordinate with Procurement & Logistics on part numbers, lead times and stock for project requirements. 4. Testing, Certification & Warranty</li><li> • Define test requirements (Permanent Link / Channel, OTDR and OLTS Tier 1/Tier 2) and review installer test results (Fluke DSX / CertiFiber or equivalent).</li><li> • Validate installations against Premium Line warranty criteria and manage the 25-year system warranty registration process.</li><li> • Investigate failed links and field issues and provide corrective technical recommendations. 5. Partner Enablement & Market Knowledge </li><li>• Deliver product trainings, demos and workshops to system integrators and installers; support the certified installer program. </li><li>• Track competitor offerings (pricing, features, approvals) and feed product, stock and pricing insights to the Head of Business Unit. </li><li>• Support technical readiness for the African expansion: market standards, project types and partner capability. Key Performance Indicators</li><li> • Number and value of projects where Premium Line is specified / approved by consultants. • Technical proposals delivered on time; BOQ accuracy (minimal post-award variations). • Pre-sales contribution to win rate and pipeline value. </li><li>• Warranty registrations completed; installations passing certification on first submission.</li><li> • Partner/installer trainings delivered and number of certified installers. Qualifications & Experience </li><li>• B.Sc. in Communications, Electronics, Electrical or Computer Engineering. • 3–6 years in pre-sales, design or project engineering for structured cabling and/or data center infrastructure at a vendor, distributor or system integrator. </li><li>• Proven record preparing BOQs and technical submittals for consultant-led projects in Egypt (exposure to Gulf or African projects is a plus).</li><li> • Hands-on exposure to installation and certification testing is a strong advantage. Technical Knowledge</li><li> • Standards: ANSI/TIA-568.2-D / 568.3-D, ISO/IEC 11801-1, EN 50173, TIA-942 / EN 50600 (data center), TIA-606 (labeling), TIA-569 (pathways), IEEE 802.3bt PoE.</li><li> • Copper: categories and classes (D / E / EA / I), shielding types, alien crosstalk, bundling and PoE heat rise. Page 2 Silicon21 SI – Job Description: Pre-Sales Engineer – Structured Cabling & Data Center • Fiber: OM3/OM4/OM5/OS2, MPO/MTP polarity, 40/100/400G migration, loss budgets, splicing vs pre-terminated solutions. </li><li>• Data center: hot/cold aisle, MDA/HDA/EDA topology, high-density panels, cabinet and cable management design. </li><li>• Tools: AutoCAD, Visio, MS Excel (advanced BOQ/costing); certifications such as BICSI (RCDD/DCDC/INST), CNIDP/CDCDP or vendor cabling certifications are preferred.</li><li> Core Competencies </li><li>• Strong technical presentation skills to consultants and senior client stakeholders. </li><li>• Commercial awareness: balances specification compliance with price and margin. </li><li>• Precision and ownership – numbers, drawings and part numbers are right the first time.</li><li> • Excellent English (written and spoken); Arabic native. French is a plus for African markets.</li><li> • Willingness to travel to sites and regional markets. What We Offer </li><li>• Ownership of a full European cabling portfolio with a 25-year system warranty.</li><li> • Direct vendor training and certification from Premium-Line. • A role in a growing business unit expanding from Egypt into Africa.</li><li> • A stable, long-established company with a strong vendor portfolio and a competitive package</li></ul>
<strong>Job Description<br><br></strong><strong>Are you ready to be the face of SAP's cloud services excellence for enterprise customers across EMEA?<br><br></strong>As an Application Service Manager (ASM) within SAP Cloud Application Services (CAS), you will be the central point of ownership for some of our most strategic customer engagements—fostering service quality, deepening relationships, and leading cross-functional teams through the full customer lifecycle, from transition to operations and beyond. This is a high-visibility role at the intersection of technology, customer success, and business growth. This location is based out of Cairo and focuses on customers subscribing in MENA region.<br><br><strong>What You'll Build<br><br></strong>In this role, you'll establish yourself as the trusted owner of end-to-end customer success within CAS. You'll drive service excellence by managing SLAs, budgets, and quality standards across the entire customer lifecycle—from transition and stabilization through operations, offboarding, and renewal. Your management will ensure seamless coordination across SAP and partner resources, creating a unified customer experience that reflects SAP's commitment to service delivery excellence.<br><br><strong>What You'll Bring<br><br></strong>You'll own comprehensive delivery governance for our most strategic CAS customers, managing SLAs, budgets, quality metrics, and stakeholder communication across the full lifecycle. Your ability to balance operational excellence with financial accountability will ensure every collaboration delivers measurable value while maintaining the highest service standards.<br><br>As a trusted advisor, you'll proactively identify optimization, innovation, and adoption opportunities that drive customer success. You'll develop detailed service plans in close collaboration with customers, own the SLAs that underpin these commitments, and orchestrate subject matter experts from SAP and partner organizations toward a unified vision of customer outcomes. Your escalation management skills—demonstrated through confidence, composure, and strategic problem-solving—will build lasting customer allegiance and satisfaction.<br><br>You'll collaborate seamlessly with SAP account teams, delivery teams, and partners to create a one-stop CAS experience while championing upsell opportunities and supporting the growth of our service portfolio. Your ability to orchestrate communication across all levels—from technical teams to C-suite executives—will position you as the central point of contact for customer success and business growth.<br><br><strong>Where You Belong<br><br></strong>SAP is seeking a professional ready to evolve into a strategic role focused on delivering subscription services with direct customer accountability. You thrive in environments where you manage SLAs, drive service commitment planning, and orchestrate cross-functional resources to achieve customer outcomes. If you're someone who genuinely enjoys building customer relationships, serving as a trusted advisor, and taking ownership of end-to-end service delivery, this role offers the platform to make a meaningful impact on SAP's most important customer partnerships.<br><br><strong>What You Bring<br><br></strong><ul><li>Bachelor's degree in IT, Business Management, Engineering, or related field, plus 6+ years of experience in customer account management, managed services, or relationship management</li><li>4+ years of hands-on experience in at least one SAP Solution Area (e.g., S/4HANA – FI/MM, SuccessFactors, BTP), combined with robust knowledge of the SAP portfolio, cloud services landscape, and experience in SAP implementation projects or managed services environments</li><li>4+ years leading global or cross-functional teams in a project management capacity, with exemplary communication, facilitation, and stakeholder management skills across all levels—from technical teams to executive management—and a results-driven, customer-first mindset</li><li>Fluency in both English and Arabic<br><br></li></ul><strong>Qualifications<br><br></strong><strong>What You Bring<br><br></strong><ul><li>Bachelor's degree in IT, Business Management, Engineering, or related field, plus 6+ years of experience in customer account management, managed services, or relationship management</li><li>4+ years of hands-on experience in at least one SAP Solution Area (e.g., S/4HANA – FI/MM, SuccessFactors, BTP), combined with robust knowledge of the SAP portfolio, cloud services landscape, and experience in SAP implementation projects or managed services environments</li><li>4+ years leading global or cross-functional teams in a project management capacity, with exemplary communication, facilitation, and stakeholder management skills across all levels—from technical teams to executive management—and a results-driven, customer-first mindset<br><br></li></ul>Additional Information<br><br><strong>About SAP<br><br></strong>With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.<br><br>As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.<br><br>We win with inclusion<br><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone, regardless of background, feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br><br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or complete your application, please send an email with your request to the Recruiting Operations Team: Careers@sap.com.<br><br>For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br><br>Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br><br>Successful candidates might be required to undergo a background verification with an external vendor.<br><br>AI Usage in the Recruitment Process<br><br>For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.<br><br>Please note that any violation of these guidelines may result in disqualification from the hiring process.
<p><strong>Job Summary:</strong></p><p>Oversee and manage existing and new application architecture and drive continuous enhancements to existing systems, ensuring reliable, high quality design aligned with enterprise architecture standards.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Monitor application architecture regularly and highlight any issues and risks</li><li>Ensure all existing and new systems architectures meet standard, reliable design</li><li>Support testing activities and provide expertise on performance improvement and reliability</li><li>Design, develop and oversee implementation of end-to-end integrated systems where applicable</li><li>Document the existing systems architecture and technology portfolio; recommend improvements and alternatives</li><li>Review system designs in projects and solutions’ acquisition to ensure compliance with standards and architectural plans</li><li>Negotiate and administer vendor, outsourcer and consultant contracts and service agreements</li><li>Maintain a reliable, high availability architecture for all mission critical applications</li><li>Ensure all activities adhere to ITIL standards and align with the bank vision and IT strategy plans</li></ul><p><strong>Job Qualifications:</strong></p><ul><li>Bachelor’s degree in IT, software engineering, computer science, or a related field.</li><li>Minimum 10 years of professional experience, with at least 5 years in an architecture role.</li><li>Extensive experience in implementing Enterprise Business Solutions and in IBM WebSphere (Web and MQ).</li><li>Knowledge of enterprise applications architecture, including network components (firewalls, DMZ, VLAN), web servers (WebSphere, JBoss, Tomcat, IIS) and databases (Oracle, SQL, Mongo), plus good knowledge of Unix and Windows servers.</li><li>Awareness of DevOps and microservices architecture and implementation.</li><li>Knowledge of banking applications including core banking, BPM, CRM and ERP (preferred).</li><li>TOGAF, PMP and/or PRINCE-2 certified (preferred).</li><li>Strong analytical, problem-solving, communication, presentation and time management skills, with the ability to work under pressure.</li></ul>
<strong>Overview<br><br></strong><strong>Learning Solutions Consultant - K12 | East-Med<br><br></strong><strong>Make an Impact<br><br></strong>Join McGraw Hill as a <strong>Learning Solutions Consultant</strong> and play a pivotal role in shaping the future of <strong>K–12 education</strong> across the East Med region. You'll be at the forefront of expanding access to world-class print and digital learning solutions, helping schools and education groups unlock better outcomes for students and educators alike.<br><br>This is a high-impact, commercially driven role where your efforts directly translate into meaningful growth not just in revenue, but in the number of learners and institutions whose educational experience is transformed by McGraw Hill's solutions.<br><br><strong>How You'll Make An Impact<br><br></strong><ul><li>Drive sustainable revenue growth across a diverse, multi-country territory by winning new business and deepening existing customer relationships.</li><li>Expand McGraw Hill's footprint in the East Med K–12 market by identifying and converting new school, education group and partner opportunities.</li><li>Grow and retain a valued customer base, ensuring schools and institutions continue to benefit from McGraw Hill's evolving portfolio.</li><li>Open new markets and customer segments, including emerging opportunities such as ELT, turning market intelligence into actionable growth.</li><li>Bridge commercial and educational value, positioning solutions that genuinely meet the needs of learners, teachers and institutional leaders.<br><br></li></ul><strong>What You'll Do<br><br></strong>New Business Development (30%)<br><br><ul><li>Proactively identify, qualify and develop new school, education group and partner opportunities across East-Med.</li><li>Build prospect pipelines, conduct outreach, secure meetings and convert prospects into new customers.<br><br></li></ul>Account Growth & Revenue Development (20%)<br><br><ul><li>Grow revenue within existing accounts through relationship management, upsell/cross-sell identification, product expansion and renewal activity.<br><br></li></ul>Sales Cycle & Opportunity Management (20%)<br><br><ul><li>Own the full sales cycle from needs analysis and stakeholder mapping through demonstrations, proposals, negotiation and closing.</li><li>Maintain a healthy, accurate and up-to-date sales pipeline.<br><br></li></ul>Customer & Partner Relationship Management (10%)<br><br><ul><li>Build and maintain multi-level relationships with school leaders, curriculum heads, digital learning stakeholders, distributors and other key decision makers.<br><br></li></ul>Market Expansion & Business Development (10%)<br><br><ul><li>Identify new markets, customer segments and routes to market.</li><li>Develop local market intelligence and collaborate with regional leadership to build actionable growth plans.<br><br></li></ul>Sales Enablement & Solution Positioning (5%)<br><br><ul><li>Partner with Academic, Customer Success and Marketing teams to tailor McGraw Hill's proposition and clearly articulate its commercial and educational value.<br><br></li></ul>Sales Operations & Forecasting (5%)<br><br><ul><li>Maintain accurate CRM (Salesforce) records, pipeline stages, close dates and forecasts.</li><li>Contribute to territory and account planning with reliable, timely data.<br><br></li></ul><strong>What You Bring<br><br></strong><ul><li>Proven track record in B2B sales, business development or consultative selling experience in education, EdTech, publishing or learning solutions is highly desirable.</li><li>Demonstrable success in prospecting, pipeline development, new account acquisition and closing.</li><li>Experience selling digital learning products, technology solutions or subscription-based products is preferred.</li><li>Familiarity with the K–12 education environment and institutional buying processes is a strong advantage.</li><li>Experience working across multiple countries or markets is highly desirable.<br><br></li></ul><strong>Skills & Competencies<br><br></strong><ul><li>Strong commercial acumen- able to understand customer needs, build a compelling value proposition and translate it into a commercial opportunity.</li><li>Confident negotiator with strong presentation, influencing and closing skills.</li><li>Ability to build relationships with multiple stakeholders across complex sales environments.</li><li>Excellent written and spoken English and Arabic essential.</li><li>Proactive prospecting mindset comfortable generating new opportunities rather than relying on inbound leads.</li><li>Strong CRM discipline, forecasting capability and pipeline management skills.</li><li>Confident in demonstrating and communicating technology-enabled learning solutions.<br><br></li></ul><strong>Personal Attributes<br><br></strong><ul><li>Self-motivated, resilient and entrepreneurial.</li><li>Adaptable and culturally aware able to navigate a diverse, multi-market territory.</li><li>Willingness and ability to travel extensively across the East-Med region.<br><br></li></ul><strong>How Success Is Measured<br><br></strong>Your performance and contribution will be recognised across the following areas:<br><br><ul><li>Revenue Performance- You will be expected to achieve annual revenue and sales targets, demonstrating consistent delivery against commercial goals across the East-Med territory.</li><li>New Business- Success means generating new customer acquisitions and new revenue streams, reflecting your ability to prospect, develop and close opportunities in a competitive market.</li><li>Pipeline Health -You will be measured on the quality, volume and accuracy of your qualified pipeline, including conversion rates and the discipline with which you maintain CRM records and forecasts.</li><li>Account Growth- Strong performance means retaining and expanding existing accounts, with clear evidence of cross-sell, upsell and renewal activity that deepens McGraw Hill's relationships with its customers.</li><li>Relationships - The strength and breadth of your customer and partner relationships across schools, education groups, distributors and key stakeholders will be a key indicator of long-term success.</li><li>Market Development- You will be expected to contribute to McGraw Hill's growth by identifying and developing new markets, customer segments and routes to market within the East-Med region.</li><li>Collaboration - Effective partnership with Academic, Customer Success, Marketing and other internal teams will be central to how you operate and how your impact is assessed.<br><br></li></ul><strong>Why Work for Us?<br><br></strong>McGraw Hill is not just a publisher; we are a learning company. For more than 130 years, we have been at the forefront of education, combining rigorous academic content with innovative technology to help learners and educators thrive. Here is why this is a place worth building your career:<br><br><ul><li>Your work will directly influence how thousands of students across the Gulf experience learning every day.</li><li>World-class content and tools- You will represent a portfolio that educators trust, backed by decades of research, curriculum expertise, and digital innovation.</li><li>A collaborative, people-first culture -You will join a team that values expertise, respects diverse perspectives, and supports one another across borders and functions.</li><li>A company investing in the future- McGraw Hill is deeply committed to digital transformation and the evolution of K–12 education. You will be part of that journey, not just observing it.<br><br></li></ul>McGraw Hill recruiters always use a “@mheducation.com or @careers.mheducation.com” email address and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email.<br><br>CR_EGP_LS_12_K12
<p><strong>About the Role</strong></p><p><br></p><p>El Ezaby Pharmacy is seeking an accomplished and commercially minded <strong>General Counsel</strong> to lead its Legal Department and serve as the principal legal adviser to the CEO, Board, and Executive Leadership Team.</p><p>This senior leadership role is responsible for protecting the company's legal, commercial, regulatory, and reputational interests while enabling business growth, strategic investments, and sound corporate decision-making. The General Counsel will lead the development of a proactive, business-oriented legal function that provides strategic counsel, manages enterprise-wide legal risks, strengthens corporate governance, and ensures effective legal support across the company's operations.</p><p>The successful candidate will bring extensive experience in corporate and commercial law, mergers and acquisitions (M&A), complex contract negotiations, regulatory compliance, and legal team leadership, ideally within a large, complex, or regulated business environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>1. Executive Legal Advisory and Leadership</p><ul><li>Serve as the principal legal adviser to the CEO, Board, and Executive Leadership Team on strategic, commercial, corporate, and regulatory matters.</li><li>Translate complex legal issues into clear, practical recommendations that support informed business decisions and sustainable growth.</li><li>Identify, assess, and proactively mitigate material legal, financial, regulatory, and reputational risks.</li><li>Partner with business leaders to enable strategic initiatives while maintaining appropriate legal safeguards and governance standards.</li></ul><p>2. Legal Department Leadership</p><ul><li>Lead, manage, and develop the existing Legal Department, establishing clear responsibilities, priorities, performance standards, and service expectations.</li><li>Build a responsive, commercially focused legal function that balances business enablement with effective risk management.</li><li>Develop the department's operating model, resource plans, budget, capabilities, and succession strategy.</li><li>Manage external legal advisers and law firms, ensuring quality, efficiency, cost effectiveness, and appropriate knowledge transfer.</li></ul><p>3. M&A, Strategic Transactions, and Investments</p><ul><li>Lead the legal workstream for acquisitions, disposals, investments, joint ventures, restructurings, and strategic partnerships from initial assessment through completion.</li><li>Oversee legal due diligence covering corporate ownership, regulatory status, licences, contracts, litigation, employment, real estate, intellectual property, and other material exposures.</li><li>Structure and negotiate transaction documents to ensure alignment with agreed commercial terms and appropriate allocation of risks and responsibilities.</li><li>Establish and monitor conditions precedent, warranties, indemnities, payment protections, completion deliverables, escrow or retention arrangements, and post-completion obligations, as appropriate.</li><li>Maintain disciplined transaction documentation, closing checklists, approval records, and post-signing action plans to ensure outstanding matters are tracked through resolution.</li></ul><p>4. Commercial Contracting and Risk Management</p><ul><li>Oversee the drafting, review, and negotiation of complex commercial agreements, including supplier, distribution, equipment, technology, property, lease, and service contracts.</li><li>Ensure contractual terms clearly define payment obligations, performance standards, acceptance criteria, handover requirements, liability, termination rights, and dispute resolution mechanisms.</li><li>Establish contract templates, negotiation guidelines, approval thresholds, and standard legal protections to improve consistency and efficiency.</li><li>Ensure material contractual commitments are supported by appropriate documentation, approvals, licenses, and clearly defined completion requirements.</li></ul><p>5. Regulatory Compliance, Licensing, and Governance</p><ul><li>Monitor relevant legal and regulatory developments and advise on their implications for the company's operations and growth strategy.</li><li>Provide legal oversight of pharmacy, healthcare, warehouse, distribution, importation, and other regulated business activities.</li><li>Ensure appropriate verification of licenses, permits, registrations, approvals, and applicable ownership or change-of-control requirements.</li><li>Advise on corporate governance, statutory obligations, directors' duties, delegated authorities, and internal approval frameworks.</li><li>Oversee Board and shareholder documentation, corporate resolutions, powers of attorney, statutory filings, and legal entity records.</li></ul><p>6. Litigation, Investigations, and Dispute Resolution</p><ul><li>Lead the company's legal strategy for litigation, commercial disputes, claims, investigations, and other contentious matters.</li><li>Assess legal exposure, potential remedies, settlement options, commercial implications, and reputational risks.</li><li>Manage external counsel and ensure appropriate control over case strategy, scope, deadlines, fees, and outcomes.</li><li>Oversee sensitive internal investigations, ensuring confidentiality, appropriate evidence preservation, and compliance with applicable legal requirements.</li></ul><p>7. Employment, Real Estate, Data Protection, and Intellectual Property</p><ul><li>Advise HR and management on employment contracts, disciplinary matters, investigations, terminations, labor disputes, and sensitive employee relations issues.</li><li>Oversee legal aspects of property acquisitions, leases, landlord arrangements, ownership and title verification, registrations, possession, and handover.</li><li>Protect the company's brands, intellectual property, confidential information, and customer and employee data.</li><li>Provide legal guidance on digital initiatives, technology projects, e-commerce, and data-related matters.</li></ul><p>8. Legal Operations and Reporting</p><ul><li>Implement effective contract lifecycle management, legal matter tracking, document control, obligation monitoring, and renewal management processes.</li><li>Maintain an up-to-date legal risk register and provide clear reporting to the CEO and relevant governance forums on material exposures, disputes, compliance matters, and mitigation plans.</li><li>Establish appropriate controls for the secure management of legal records, licenses, original property documents, transaction files, and confidential communications.</li><li>Leverage technology, standardization, and performance data to improve legal service delivery, turnaround times, cost management, and operational efficiency.</li></ul><p><br></p><p><strong>Qualifications and Experience</strong></p><ul><li>Bachelor's degree in Law; a postgraduate qualification in Corporate, Commercial, or Business Law is preferred.</li><li>Qualified lawyer with the right to practice in Egypt or another relevant jurisdiction, supported by a strong understanding of Egyptian legal and regulatory requirements.</li><li>At least 15 years of progressive legal experience, including substantial in-house leadership experience in a large, complex, or regulated organization.</li><li>Proven experience leading and developing a legal team and managing external legal advisers.</li><li>Extensive expertise in corporate and commercial law, complex contract drafting and negotiation, M&A, investments, legal due diligence, and strategic transactions.</li><li>Demonstrated experience managing transaction risks, conditions precedent, warranties, indemnities, payment protections, completion mechanics, and post-completion obligations.</li><li>Strong understanding of regulatory compliance, corporate governance, licensing, employment law, real estate, competition, intellectual property, and data protection.</li><li>Experience in pharmaceutical, healthcare, retail, or other highly regulated, multi-site businesses is highly desirable.</li><li>Proven ability to advise CEOs, Boards, and senior executives on commercially significant and time-sensitive matters.</li><li>Strong legal drafting and negotiation skills in both Arabic and English.</li><li>Excellent leadership, analytical, communication, stakeholder management, and commercial decision-making capabilities.</li></ul><p><br></p><p><strong>Key Competencies</strong></p><ul><li>Strategic legal advisory and executive judgement</li><li>Commercial awareness and pragmatic risk management</li><li>Corporate governance and regulatory leadership</li><li>M&A, transaction management, and due diligence</li><li>Complex contract negotiation and drafting</li><li>Litigation and dispute resolution strategy</li><li>Legal team leadership and external counsel management</li><li>Accuracy, confidentiality, and document governance</li><li>Strong stakeholder engagement and cross-functional collaboration</li></ul><p><br></p><p><br></p>
Who we are? Americana Restaurants is a leading restaurant operator and food & beverage platform in the MENA region. With a legacy that dates back to 1964, we’ve grown to represent and manage some of the world’s most beloved restaurant brands—including KFC, Pizza Hut, Hardee’s, Krispy Kreme, and many more—across over 12 countries. Our commitment to operational excellence, innovation, and customer satisfaction continues to drive our growth and success in the region. As we expand, we're looking for passionate professionals who thrive in fast-paced, dynamic environments. If you're driven by purpose and motivated to make an impact, we'd love to have you on our team. Purpose of the Role In this role, you’ll act as a trusted legal advisor, enabling Americana’s strategic objectives while ensuring legal compliance and managing commercial risk. You’ll collaborate across functions and regions to support complex transactions, corporate governance, data privacy, and compliance frameworks. Key Responsibilities:Draft, review, and negotiate commercial, corporate, and employment agreements. Advise on regulatory, compliance, and data privacy matters. Support cross-border deals, technology projects, and corporate governance. Manage contract templates, legal documentation, and intellectual property. Collaborate with internal teams and external counsel across regions. What We’re Looking For:Education: LLB, LLM, JD or equivalent; certifications in Cyber Law/Data Privacy are a plus. Experience: 6–8 years in a corporate legal role or reputable law firm. Skills: Strong grasp of commercial and corporate law; franchise experience is a plus. Languages: Fluent in Arabic and English. Mindset: Proactive, solution-oriented, and business-aware
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Job Purpose</strong><br>
Lead and manage information security across the organization, ensuring compliance with policies, maintaining ISO 27001 certification, and protecting business systems and data.</p><br>
<p><strong>Core Responsibilities<br>
</strong>Information Security Governance & Compliance:<br>
– Maintain the Information Security Management System (ISMS) and ensure ISO 27001 certification<br>
– Ensure compliance with policies, standards, and procedures<br>
– Manage risk register and track mitigation actions<br>
– Lead ISO audits and resolve observations and non-conformances</p><br>
<p>Risk & Incident Management:<br>
– Establish and manage information security incident response processes<br>
– Conduct root cause analysis and implement corrective actions<br>
– Identify vulnerabilities and coordinate mitigation activities</p><br>
<p>Business Continuity & Disaster Recovery:<br>
– Develop and test Disaster Recovery Plans (DRP)<br>
– Lead Business Continuity Planning (BCP) processes</p><br>
<p>Security Operations & Controls:<br>
– Ensure effective security controls across IT infrastructure<br>
– Manage credential and access control processes<br>
– Work with IT and vendors to identify and mitigate risks</p><br>
<p>Awareness & Training:<br>
– Develop and deliver security awareness training programs<br>
– Ensure staff understanding of Acceptable Use Policies (AUP)</p><br>
<p>Stakeholder Collaboration:<br>
– Act as advisor to IT leadership<br>
– Collaborate with internal teams and external partners<br>
– Communicate risks and security issues effectively</p><br>
<p><strong>Skills & Experiences </strong><br>
8+ years of experience in information security<br>
Strong knowledge of security threats (malware, phishing, ransomware, DDOS)<br>
Experience with ISO 27001 and ISMS frameworks<br>
Strong understanding of networking and infrastructure security<br>
Experience with Windows, Linux, Mac OS, iOS, Android<br>
Familiarity with Azure, AWS, SQL, Active Directory, VPNs<br>
Strong communication and stakeholder management skills<br>
High level of integrity and confidentiality</p><br>
<p><strong>Core Competencies</strong><br>
Analytical thinking<br>
Risk management<br>
Attention to detail<br>
Communication and influencing skills<br>
Leadership and accountability<br>
Problem-solving mindset</p><br>
<br> </div>
<p>Overview The Identity Access Management (IAM) Engineer will be a hands-on CIAM technical resource responsible for supporting, configuring, integrating, and troubleshooting Customer Identity and Access Management capabilities across B2B and B2C use cases. Support CIAM implementation projects through requirements analysis, configuration, integration, testing, troubleshooting, deployment support, and production issue resolution. Contribute and support the CIAM strategy aligning with the industry security trends and regulatory requirements. Improve the maturity of the CIAM products and services showing increased adoption and speed to market. Must have practical hands-on experience with CIAM platforms, application integration, APIs, scripting, troubleshooting, and production support.</p><p>Responsibilities</p><ul><li>Provide hands-on support for designing, configuring, implementing, and troubleshooting customer identity and access management requirements.</li><li>Configure, customize, and support CIAM solutions using platforms such as Okta CIC/Auth0, Okta Workforce Identity, ForgeRock, Ping, or similar access management platforms.</li><li>Build and support CIAM capabilities including registration, login, MFA, passwordless authentication, social login, progressive profiling, consent, self-service, delegated administration, audit, and reporting.</li><li>Support adoption and migration to enterprise CIAM capabilities.</li><li>Develop and maintain scripts, APIs, and reusable technical patterns to support CIAM operations, application onboarding, monitoring, and reporting.</li><li>Partner with Cybersecurity, API, application, and architecture teams to support secure authentication and authorization patterns using SAML, OAuth 2.0, OIDC, JWT, SCIM, and API security best practices.</li><li>Hands on execution of identity management roadmaps and technology enhancements.</li><li>Support program goals and objectives leveraging expert Okta experience and skills.</li><li>Perform technical tasks associated with current CIAM and IAM technologies.</li><li>Creates and maintains standards surrounding documentation related to identity processes, and infrastructure.</li><li>Provide production support for CIAM issues, including authentication failures, token/session issues, API errors, integration defects, performance issues, and user-impacting incidents.</li><li>Support troubleshooting processes, documentation, alerts, and reporting from CIAM platforms for operational monitoring.</li><li>Participate in incident response and security incident investigations related to IAM systems.</li><li>Adapt the architecture to evolving security conditions and support security guidelines.</li><li>Participate in evaluations of IAM technologies, tools, and vendors to support evolving security and business needs.</li><li>Develop and deliver applicable documentation, training, and knowledge transfer to both internal and external stakeholders.</li><li>Provide technical expertise in designing, configuring, and troubleshooting IAM solutions.</li><li>Support implementation of automation and platform enhancements using Java, JavaScript/Node.js, Python, PowerShell, REST APIs, CI/CD pipelines, Terraform, or similar technologies.</li><li>Foster the Agile DevOps culture through the latest toolset to improve customer satisfaction through rapid, continuous delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Minimum Qualifications:</h2><ul><li>3+ years of overall IT experience, with hands-on experience in IAM, access management, or CIAM.</li><li>3+ years of hands-on experience in authentication, access management, application integration, and production troubleshooting.</li><li>3+ years of hands-on experience with Okta, Auth0/Okta CIC, ForgeRock, Ping, or similar CIAM/access management platforms.</li><li>2+ years of development or scripting experience with Java, Spring Boot, JavaScript/Node.js, React, REST APIs, Python, PowerShell, or similar technologies.</li><li>Strong working knowledge of SAML, OAuth 2.0, OIDC, JWT, SCIM, MFA, adaptive/risk-based authentication, session management, and API security patterns.</li><li>Hands-on experience integrating web, mobile, API, B2B, and B2C applications with CIAM platforms using modern authentication and authorization standards.</li><li>Experience with CIAM customization including hosted login pages, custom policies/rules/actions, user profile management, consent flows, branding, and extensibility features.</li><li>3+ years working with Agile and DevOps tools and methodologies.</li><li>Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred.</li><li>BS/BA degree or equivalent experience</li><li>CISSP / CIAM Certification is a plus.</li><li>Experience with CIC/Auth0 platform is a plus</li></ul><h2>Preferred Qualifications:</h2><ul><li>Experience supporting solution design and implementation of authentication services.</li><li>Hands-on experience supporting CIAM implementation projects, including configuration, integration testing, deployment support, and post-production stabilization.</li><li>Proven track record of understanding B2B and B2C customer needs and delivering solutions that enhance user experience while maintaining security and compliance standards.</li><li>Thorough understanding of security best practices, privacy regulations (such as GDPR, CCPA), and compliance requirements related to customer data protection.</li><li>Broader IAM domain experience with focus on information security</li><li>Working knowledge of integrating B2B and B2C applications with CIAM.</li><li>Working knowledge of standard IAM platforms such as Okta and PingFederate for enabling single sign-on services for cloud and on-prem applications.</li><li>Hands-on experience supporting SSO and federation solutions using SAML, OAuth 2.0, OIDC, JWT, SCIM, and API gateway integration patterns.</li><li>Experience supporting Consumer Identity and Access Management solutions for customer-facing applications.</li><li>Strong understanding of the latest security principles like zero trust and passwordless authentication to implement new standards in the authentication model.</li><li>Must have working knowledge of Okta Lifecycle Management and Administrative APIs</li><li>Experience with solutions like CyberArk, Beyond Trust, RSA or comparable products.</li><li>Excellent understanding of REST integration concepts</li><li>Experience in directory services like Oracle LDAP, and AD</li><li>Experience working with cloud-based authentication solutions (e.g., AWS Cognito, Azure AD, Okta).</li><li>Hands-on development experience with Java, Spring Boot, Node.js, React, JavaScript, REST APIs, JSON, or modern web application integration patterns.</li><li>Hands on experience with JavaScript, Python, Ruby, PowerShell, or other scripting languages preferred.</li><li>Experience building CICD pipelines in Azure or AWS</li><li>Experience in automating application deployment building CICD pipelines using Ansible and terraform.</li><li>Experience with CIAM observability, log analysis, alerting, and troubleshooting using platform logs, Splunk, ELK, API traces, browser developer tools, and application telemetry.</li><li>Experience in Monitoring tools like Splunk, ELK, Prometheus, or similar tools</li><li>Experience with container technologies Docker, Kubernetes</li><li>Experience with Linux and Windows platforms, middleware, Apache, and load balancers</li><li>Experience developing workflows, custom connectors, and troubleshooting complex issues.</li><li>Experience with Agile and DevOps tools and methodologies</li><li>Ability to review application authentication flows, identify integration gaps, and recommend practical technical solutions with guidance.</li><li>Minimum Okta Certified Administrator: Okta Certified Consultant and/or Okta Certified Developer preferred.</li><li>CISSP / CIAM Certification is a plus.</li><li>Experience in SiteMinder is preferred.</li></ul><h2>Non-Technical skills:</h2><ul><li>Exceptional communication and interpersonal skills with the ability to influence and collaborate with diverse stakeholders.</li><li>Deliver outcomes with a little supervision, must be a self-starter and self-motivator.</li><li>Strong analytical, problem-solving, and decision-making skills, with the ability to manage complex and competing priorities.</li><li>Strong project management and organizational skills, with the ability to deliver high-quality results.</li><li>Ability to think strategically and suggest creative solutions.</li><li>Ability to synthesize complex requirements into simple business practices.</li><li>Flexible and able to adapt to changing priorities.</li></ul>
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