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<br><div> <p> <strong>About the role:</strong> <br>
As a Sr. Customer Service Advisor, you will be responsible for managing the customer s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p> <p> <strong>Day-to-Day Responsibilities:</strong> </p> <ul> <li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li> <li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li> <li>Act as a role model and mentor to the Associates and Coordinators</li> <li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li> <li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li> <li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li> <li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li> <li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li> <li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li> <li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree is a must.</li> <li>Customer service experience is a plus.</li> </ul> <p> <strong>What you will bring</strong> </p> <ul> <li>Ability to multitask and handle high call volumes</li> <li>Effective time management & organizational skills</li> <li>Exceptional interpersonal and problem-solving skills</li> <li>Flexible schedule and open to work on a rotational shift basis, including weekends</li> <li>Genuine care and concern for customer concerns and satisfaction</li> <li>Strong communication skills in English, both verbal and written</li></ul></div>
<p>About the role: As a Sr. Customer Service Advisor, you will be responsible for managing the customer s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><p>Day-to-Day Responsibilities:</p><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p>What you will bring</p><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul>
<p><strong>Responsibilities:</strong></p><ul><li><p><strong>Masterful Talent Acquisition:</strong> Lead the entire recruitment process from initial requisition to successful offer acceptance, ensuring efficiency and excellence at every step.</p></li><li><p><strong>Expert Interviewing & Assessment:</strong> Conduct thorough interviews and assessments to evaluate candidate skills, experience, and cultural fit, ensuring alignment with our values.</p></li><li><p><strong>Building Relationships:</strong> Act as a trusted advisor to hiring managers, guiding them through recruitment best practices and providing insightful market intelligence.</p></li><li><p><strong>Candidate Experience Champion:</strong> Ensure an exceptional candidate journey, providing timely feedback and maintaining strong communication throughout the process.</p></li><li><p><strong>Employer Branding Advocate:</strong> Contribute to strengthening our employer brand, showcasing our company as an employer of choice in the market.</p></li></ul><p><strong>Skills & Technologies:</strong> You will leverage your expertise in <strong>Human Resources (HR)</strong>, <strong>Recruitment</strong>, and <strong>Talent acquisition</strong> daily. Proficiency in <strong>Candidate Sourcing</strong>, <strong>Interviewing techniques</strong>Strong abilities in <strong>Employer Branding</strong>, <strong>Communication</strong>, <strong>Negotiation</strong>, and <strong>Stakeholder Management</strong> are highly valued. A solid understanding of <strong>HR Policies</strong> will also be beneficial.</p><p><strong>Impact:</strong> Your work will directly influence the quality of our talent, driving the growth and success of our organization. By bringing in the right people, you'll help build high-performing teams and cultivate a thriving workplace culture.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess <strong>3-5 years of dedicated experience</strong> in a Recruitment or Talent Acquisition role in industrial environment ( fmcg industry)</p></li><li><p><strong>Seasoned Professional:</strong> This is an <strong>Experienced</strong> level opportunity where your existing expertise will be highly valued and utilized from day one.</p></li><li><p><strong>Core HR Expertise:</strong> Strong foundation in <strong>Human Resources (HR)</strong> principles and practices, with a keen focus on recruitment.</p></li><li><p><strong>Recruitment Mastery:</strong> Demonstrated expertise in full-cycle <strong>Recruitment</strong> and <strong>Talent acquisition</strong> strategies.</p></li><li><p><strong>Sourcing Prowess:</strong> Proven ability in <strong>Candidate Sourcing</strong>, utilizing a variety of platforms and innovative methods to find top talent.</p></li><li><p><strong>Interviewing Acumen:</strong> Exceptional <strong>Interviewing</strong> skills, including behavioral and competency-based interviewing techniques.</p></li><li><p><strong>Communication Catalyst:</strong> Outstanding written and verbal <strong>Communication</strong> skills, capable of engaging diverse audiences.</p></li><li><p><strong>Negotiation Ninja:</strong> Strong <strong>Negotiation</strong> skills, with the ability to secure top talent while maintaining business objectives.</p></li><li><p><strong>Collaborative Spirit:</strong> Excellent <strong>Stakeholder Management</strong> and relationship-building abilities.</p></li><li><p><strong>Ethical & Compliant:</strong> Familiarity with relevant <strong>HR Policies</strong> and best practices.</p></li></ul><p></p>
<p> </p><ul><li><p>Design shop drawings for stone works and submit it for approval by project consultant/client before </p></li><li><p>execution.</p></li><li><p>Prepare stone cutting lists with required quantities and specifications.</p></li><li><p>Prepare all shop drawings needed for execution for onsite and offsite works, and edit drawings according changes brought by projects’ technical supervision.</p></li><li><p>Produce and format the final drawings to be submitted to the client in accordance with required specifications</p></li><li><p>Manage all technical communications with relevant parties.</p></li><li><p>Setup & implement drawings document control and filing system for existing and new engineering drawings to ensure proper archiving of all construction related documents.</p></li><li><p>Implement technical office policies and procedures.</p></li><li><p>Coordinate with other trades to solve any technical conflict that might arise.</p></li><li><p>Prepare drawings for all missing, unclear, conflicting or other technical matters that may arise during construction.</p></li><li><p>Prepare, review & submit Contractors' method statements and coordinate with various contractors to ensure timely completion of works.</p></li><li><p>Coordinate with surveying engineer to provide him all the information about land coordinates and any site measurement required.</p></li><li><p>Participate in solving / report any unexpected technical difficulties, and other problems that may arise during construction to management for discussion and proper solving.</p></li><li><p>Review as-built drawings for invoicing and hand-over.</p></li><li><p>Managing relationships with suppliers, subcontractors, and projects different consultants.</p></li><li><p>Conduct quality control checks for site works on periodic basis.</p></li><li><p> Assist management in development initiatives on an ad hoc basis</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s Degree in Architectural Engineering or relevant field.</p></li><li><p>2-5 years of experience in technical design, preferably with exposure to stone works.</p></li><li><p>Excellent AutoCAD skills is a must; Revit is a plus.</p></li><li><p>Solid understanding of project life cycle and contraction activities. </p></li><li><p>Good command of spoken and written English and Arabic.</p></li><li><p>Proficient in MS office applications.</p></li><li><p>Strong project management skills.</p></li><li><p>Some experience project scheduling, resource levelling, and activity analysis.</p></li><li><p>Ability to work independently and lead project deliverables through to completion.</p></li><li><p>Detail oriented with strong interpersonal and organizational skills.</p></li><li><p>high preference to people living in Shorouk City or Badr City .</p></li></ul><p></p>
<p><b>About the role:</b></p><p><br></p><p> As a Customer Service Advisor, you will be responsible for managing the customer s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.</p><p><b><br></b></p><p><b>Day-to-Day Responsibilities:</b></p><ul><li>Handling calls and messages from customers, partners, and prospects from our inbound channel</li><li>Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely</li><li>Act as a role model and mentor to the Associates and Coordinators</li><li>Responsible for floor support, supporting the team-leader in assisting the team with complex situations</li><li>Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders</li><li>Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction</li><li>Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment</li><li>Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable</li><li>Staying up-to-date on company policies and procedures to provide accurate information to customers</li><li>Participating in initiatives designed to improve customer satisfaction and business performance</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li>Bachelor's degree is a must.</li><li>Customer service experience is a plus.</li></ul><p>What you will bring</p><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li><li>Strong communication skills in English, both verbal and written</li></ul>
<p>Combine regulatory expertise with strategic business impact. IQVIA is seeking a highly experienced Global Regulatory Affairs Lead to provide regulatory leadership while supporting strategic client growth initiatives. This is a unique opportunity for a regulatory professional who enjoys both scientific and commercial conversations, and who can confidently advise clients while helping develop innovative regulatory solutions. In this highly visible role, you will partner with clients, business development teams and regulatory experts across multiple regions. You will shape regulatory strategies, contribute to proposals and bid defenses, and support the successful delivery of complex global and regional projects. The role combines regulatory leadership with significant client engagement and business development exposure.</p><p>What You'll Do</p><ul><li>Lead regulatory strategy and execution for regional and global client projects</li><li>Provide expert guidance on regulatory submissions, lifecycle management and regulatory intelligence</li><li>Support proposal development, bid defenses and strategic client engagements</li><li>Partner with business development teams to identify and pursue growth opportunities</li><li>Build strong relationships with clients and act as a trusted regulatory advisor</li><li>Support health authority interactions and regulatory planning activities</li><li>Ensure successful delivery of projects within scope, timeline and quality expectations</li><li>Mentor colleagues and contribute to regulatory best practices</li><li>Drive continuous improvement initiatives across regulatory operations</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Life Sciences or a related discipline</li><li>Significant Regulatory Affairs experience in global and regional environments</li><li>Strong understanding of regulatory requirements across multiple markets</li><li>Experience preparing and managing CTD/eCTD submissions</li><li>Strong client-facing and stakeholder management capabilities</li><li>Experience supporting proposal development, business development or pre-award activities</li><li>Commercial awareness and the ability to identify growth opportunities</li><li>Strong communication, presentation and influencing skills</li><li>Ability to work independently in a fast-paced, client-focused environment</li><li>Nice to Have Experience participating in bid defenses or client pitches</li><li>Experience supporting business development teams</li><li>Subject matter expertise in areas such as lifecycle management, labeling, publishing, CMC or regulatory operations</li><li>Experience working in consulting, CRO or client services environments</li></ul>
<p>Orion Digital Solutions is looking for a Supply Chain Planning Consultant (OMP) to support a large-scale digital transformation program. This role is designed for ERP Supply Chain professionals (SAP MM, PP, IBP / APO, Oracle Fusion SCM) who want to specialize in advanced planning and optimization. You will work within Orionu2019s OMP Center of Excellence, delivering OMP supply chain planning solutions by extending and enhancing supply chain processes (procurement, production, inventory, and planning). If your background is in SAP MM, PP, or Oracle Fusion Supply Chain, this role builds directly on your experience and evolves it into enterprise-grade planning solutions using OMP.</p><p>Your Responsibilities</p><ul><li>Analyze supply chain processes (currently running on ERP (SAP MM/Fusion SCM/etc.) or external excel tools) and translate advanced planning requirements into OMP planning models.</li><li>Design and configure OMP planning solutions for: Demand Planning, Supply Planning, MRP & Production Planning, S&OP / Integrated Business Planning, Detailed Scheduling</li><li>Align ERP master data and transactional logic with OMP planning parameters and constraints.</li><li>Work closely with ERP and integration teams to ensure tight OMPu2013ERP integration.</li><li>Support data mapping, validation, reconciliation, and issue resolution across ERP, business process, and OMP.</li><li>Execute unit testing, integration testing, and UAT.</li><li>Participate in cut-over, go-live, and post-go-live hyper care.</li><li>Contribute to OMP delivery standards, templates, and accelerators, leveraging best practices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bacheloru2019s degree in Engineering, Supply Chain, Business Informatics, or Computer Science.</li><li>Strong understanding of ERP Supply Chain processes , such as: Procurement & Inventory (SAP MM / Oracle Purchasing), Production Planning & MRP (SAP PP, Oracle Manufacturing), Supply & Demand Planning concepts</li><li>Experience working on SAP or Oracle Supply Chain implementations or roll-outs.</li><li>Ability to translate ERP business processes into system configuration and planning logic.</li><li>Strong analytical and problem-solving skills.</li><li>Advanced Excel skills for planning analysis and modeling.</li><li>Professional working proficiency in English.</li><li>You will be trained and enabled on OMP Unison Planning as the core advanced planning platform.</li></ul>
<p>We are seeking a highly analytical and culturally aware Associate Consultant based in Egypt with a strong background in political science, international affairs, or public policy. The ideal candidate will have a master s degree or equivalent professional certification (e.g., PMP), and at least 4 years of experience in consulting, project management, or collaboration with international organizations (such as UNESCO, UNDP, or similar entities). This role is central to the development and delivery of policy-driven, research-backed consulting projects, and involves significant writing, reporting, and coordination responsibilities across scientific and policy domains.</p><p>Key Responsibilities:</p><ul><li>Assist in managing international and public-sector consulting projects from initiation to closeout.</li><li>Participate in the design and development of project proposals with scientific and policy relevance.</li><li>Conduct in-depth research and gather scientific evidence to support consulting deliverables.</li><li>Write and compile monthly, quarterly, and annual reports , ensuring clarity, coherence, and compliance with project requirements.</li><li>Draft high-impact PowerPoint presentations and participate in client-facing briefings and workshops.</li><li>Contribute to the development of methodologies, project frameworks, and strategic workplans.</li><li>Maintain close coordination with stakeholders, project managers, proposal teams, and subject-matter experts.</li><li>Monitor project quality and ensure timely delivery of outputs in line with contract requirements.</li><li>Support data collection, cultural/contextual analysis, and content structuring for government and international reports.</li><li>Translate scientific or complex policy matters into actionable insights for clients and proposals.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master s degree in Political Science, International Relations, Public Policy , or a related field.</li><li>At least 4 years of experience in consulting, international collaboration, public policy, or related work.</li><li>Professional certification such as PMP , PRINCE2, or relevant credentials is strongly preferred.</li><li>Demonstrated experience working with or within international organizations (e.g., UNESCO, UNDP, World Bank).</li><li>Strong scientific research and policy analysis skills.</li><li>Excellent PowerPoint design and presentation preparation capabilities.</li><li>Familiarity with proposal development , including gathering technical and scientific information.</li><li>Strong written communication skills (Arabic fluency required, English preferred).</li><li>Exceptional time management , organizational discipline, and attention to quality.</li><li>Critical thinking, adaptability, and cultural fluency in working with diverse stakeholders.</li></ul>
<ul><li><p>Maintain and continuously update the master facilities document control system — contracts, drawings, submittals, handover packages, as-built registers, O&M manuals — across all projects, extending the same taxonomy already built for Linea Uno's archive.</p></li><li><p>Own and update the Master PPM Calendar, KPI/SLA scorecards, and staffing delivery trackers, consolidating inputs from site-level supervisors ahead of management reporting.</p></li><li><p>Coordinate and schedule your meetings, site visits, and vendor/consultant appointments across all active projects.</p></li><li><p>Act as first point of contact for logging tenant service requests and complaints, routing each to the right site team and tracking it through to closure.</p></li><li><p>Maintain the vendor and contractor contact database, contract renewal calendar, and insurance/certification expiry tracker across all sites.</p></li><li><p>Track purchase orders, invoices, and payment approvals related to facilities operations, liaising with finance/accounts.</p></li><li><p>Support preparation of the Monthly FM Report to Management, consolidating data across multiple projects.</p></li><li><p>Maintain correspondence logs, meeting minutes, and action-item trackers for facilities-related meetings with owners, tenants, consultants, and vendors.</p></li><li><p>Support onboarding of new hires and vendors into the facilities management system — access, documentation, induction scheduling.</p></li><li><p>Help roll out new SOPs, PPM templates, and reporting tools consistently as the in-house team and future projects come online.</p></li><li><p>Stand up facilities administration processes for each new project from day one as the portfolio grows, rather than reconstructing records after the fact — the way Linea Uno's own archive had to be.</p></li></ul><p></p><p><strong>Requirements</strong></p><p>Required: 3-5 years' experience in a facilities, real estate, or project coordination/administration role; strong organizational and documentation skills, comfortable managing large sets of contracts and drawings, spreadsheet-proficient; experience coordinating across multiple stakeholders (vendors, contractors, tenants, consultants); fluent Arabic and English, written and spoken; proficient in Microsoft Office/Google Workspace; detail-oriented and able to work independently without heavy supervision; bachelor's degree in business administration, engineering, or related field, or equivalent experience.</p><p>Preferred: prior exposure to real estate, construction, or FM specifically; experience with document-control or archive work; familiarity with PPM/CMMS-style tracking or vendor/contract databases.</p><p></p>
<p><br></p><p>Our Fragrance Consultant is responsible for delivering an exceptional and personalized customer experience while representing our fragrance brands and driving sales performance. The role requires fragrance knowledge, excellent selling skills, and the ability to understand customers' preferences and recommend fragrances that best suit their needs.</p><p>Build and maintain exceptional customer experience standards to develop strong client loyalty.</p><p>Engage with customers to understand their preferences, needs, and fragrance profiles.</p><p>Recommend and sell fragrances based on customers' preferences, occasions, and individual needs.</p><p>Demonstrate strong knowledge of fragrance notes, families, products, and brand stories.</p><p>Communicate product features, benefits, prices, availability, and promotions effectively.</p><p>Deliver engaging fragrance consultations and product demonstrations.</p><p>Achieve individual and store-level sales targets, KPIs, and incentive objectives.</p><p>Drive upselling and cross-selling opportunities across the fragrance portfolio.</p><p>Track sell-out performance and contribute to achieving monthly sales targets.</p><p>Monitor and report daily sales performance.</p><p>Support new product launches, promotional activities, and in-store activations.</p><p>Ensure the counter/store is maintained according to brand standards and guidelines.</p><p>Ensure proper merchandising and product visibility at all times.</p><p>Maintain adequate stock levels and ensure timely stock replenishment.</p><p>Report stock shortages and support stock ordering processes.</p><p>Ensure stock is received and handled according to set procedures.</p><p>Maintain high standards of grooming and professional appearance.</p><p>Act as a strong ambassador for the represented fragrance brands and consistently reflect their image and values.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in fragrance or beauty retail , preferably within a premium or luxury environment.</p><p>Strong passion for fragrances, beauty, and client experience .</p><p>Flexible and adaptable, with the willingness to work retail hours and rotate across store locations , as required by the business.</p><p>Good knowledge of fragrance products, notes, and fragrance families is highly desirable.</p><p>Proven experience in achieving sales targets and KPIs.</p><p>Strong communication, interpersonal, and customer engagement skills.</p><p>Ability to build relationships with customers and deliver personalized recommendations.</p><p>Commercially driven with strong upselling and cross-selling skills.</p><p>Strong grooming and professional presentation</p>
<p>Egypt's benefits market is changing faster than the published data reflects. The people who feel it most are young, well-educated professionals working for international employers in Cairo — and that is the group we want to understand properly.</p><p>We are commissioning an independent study, and we are looking for one consultant to own it end to end.</p><p></p><p><strong>WHAT THE WORK INVOLVES</strong></p><ul><li><p>Establishing the statutory baseline — labour law, social insurance, and the tax treatment of non-cash benefits, and how all of it shapes real employer practice rather than what is on paper.</p></li><li><p>Benchmarking what multinationals in Cairo actually offer today.</p></li><li><p>Designing and running a survey of 150–250 employees in the target segment.</p></li><li><p>Conducting 12–15 interviews with HR and reward leaders.</p></li><li><p>Delivering a report in English that separates what is provided from what is genuinely valued.</p></li></ul><p></p><p><strong>THE ENGAGEMENT</strong></p><p>Project-based and remote, with fieldwork on the ground in Cairo. You own the methodology, the fieldwork and the final report. You will work directly with our leadership team, not through layers.</p><p></p><p><strong>HOW TO APPLY</strong></p><p>Send your CV, one work sample, your availability and your fee.</p><p>And tell us in one sentence how you would go about recruiting the survey sample. That will tell us most of what we need to know.</p><p>Referrals are welcome and appreciated.</p><p><strong>Requirements</strong></p><ul><li><p>5+ years in compensation & benefits or HR consulting in Egypt.</p></li><li><p>Working knowledge of the Egyptian legal framework as it is applied, not only as it is written — labour law, social insurance, tax treatment of non-cash benefits.</p></li><li><p>Proven ability to design and run credible research end to end: sampling, questionnaire design, interview protocols, analysis.</p></li><li><p>Experience benchmarking benefits practice among multinational employers.</p></li><li><p>Fluent Arabic and English; the final report is written in English.</p></li><li><p>A real network among Cairo's international employers — this matters more to us than a long list of certifications.</p></li><li><p>Based in Egypt and able to carry out fieldwork in Cairo.</p></li><li><p>Available to own a project-based engagement independently, without day-to-day supervision.</p></li></ul><p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br> Job Description
<p>We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.</p><br>
<p><strong>Please note, the job location for this role is Sharm El Sheikh, Egypt.</strong></p><br>
Desired Skill & Expertise
<p><strong><em>What We Provide:</em></strong></p><br> <ul>
<li>Professional in-house Sales Training</li>
<li>Daily leads offered to each consultant by our award winning marketing team. (No Cold Calling)</li>
<li>Visa + Health Insurance</li>
<li>Career development along with opportunities for promotion</li>
<li>Range – Salary + Industry leading commission + Attractive cash bonus awards.</li>
</ul> <p><strong><em>What We Require:</em></strong></p><br> <ul>
<li>A history of Sales experience is vital</li>
<li>Highly self-motivated, career orientated team players with an energetic and enthusiastic approach to their work</li>
<li>Strong Communication Skills.</li>
<li>Fluent in written and spoken English, with a clear and concise accent</li>
<li>Ability to work under pressure in a highly competitive environment.</li>
<li>Punctual, Courteous and Presentable.</li>
</ul> </div>
<p>Our Fragrance Consultant is responsible for delivering an exceptional and personalized customer experience while representing our fragrance brands and driving sales performance. The role requires fragrance knowledge, excellent selling skills, and the ability to understand customers' preferences and recommend fragrances that best suit their needs. Build and maintain exceptional customer experience standards to develop strong client loyalty. Engage with customers to understand their preferences, needs, and fragrance profiles. Recommend and sell fragrances based on customers' preferences, occasions, and individual needs. Demonstrate strong knowledge of fragrance notes, families, products, and brand stories. Communicate product features, benefits, prices, availability, and promotions effectively. Deliver engaging fragrance consultations and product demonstrations. Achieve individual and store-level sales targets, KPIs, and incentive objectives. Drive upselling and cross-selling opportunities across the fragrance portfolio. Track sell-out performance and contribute to achieving monthly sales targets. Monitor and report daily sales performance. Support new product launches, promotional activities, and in-store activations. Ensure the counter/store is maintained according to brand standards and guidelines. Ensure proper merchandising and product visibility at all times. Maintain adequate stock levels and ensure timely stock replenishment. Report stock shortages and support stock ordering processes. Ensure stock is received and handled according to set procedures. Maintain high standards of grooming and professional appearance. Act as a strong ambassador for the represented fragrance brands and consistently reflect their image and values.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in fragrance or beauty retail , preferably within a premium or luxury environment.</p><p>Strong passion for fragrances, beauty, and client experience .</p><p>Flexible and adaptable, with the willingness to work retail hours and rotate across store locations , as required by the business.</p><p>Good knowledge of fragrance products, notes, and fragrance families is highly desirable.</p><p>Proven experience in achieving sales targets and KPIs.</p><p>Strong communication, interpersonal, and customer engagement skills.</p><p>Ability to build relationships with customers and deliver personalized recommendations.</p><p>Commercially driven with strong upselling and cross-selling skills.</p><p>Strong grooming and professional presentation</p>
JLL empowers you to shape a brighter way. Our people are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best and most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.</p>
<p>Whether you have deep experience in commercial real estate, skilled trades, or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p>
<p>We are a leading professional services and investment management firm specializing in real estate. We operate in over 80 countries and have a workforce of over 92,000 people around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we have a responsibility to drive sustainability and corporate social responsibility. We are committed to shaping the future of real estate for a better world, using advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.</p>
<p>Our core values of teamwork, ethics, and excellence are fundamental to everything we do. We are honored to be recognized for our success by organizations around the world and locally.</p>
<p>Creating a diverse and inclusive culture where everyone feels welcomed, valued, and empowered to achieve their full potential is important to who we are and where we are headed. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.</p>
<p>If this job description resonates with you, we encourage you to apply even if you do not meet all the requirements. We are interested in getting to know you and what you bring to the table.</p>
<h4>Project and development services - MENA</h4>
<p>JLL Project and Development Services (P&DS) MENA provides consulting, design, management, and build services to tenants and owners, leveraging technology and digital solutions to deliver outstanding service.</p>
<p>We bring a life-cycle perspective to our clients, from development solutions to our core services in programme, project, and cost management, as well as consulting in digital solutions, tenancy management, sustainability, leisure and entertainment, and workplace and design.</p>
<h4>About the role</h4>
<p>JLL is seeking an experienced contract manager to lead contract administration and claims management activities as part of the engineer’s team on an iconic residential and luxury summer project in the region. The role is responsible for managing contractual communications, evaluating contractor and consultant claims, overseeing variations, protecting client entitlements, and providing strategic commercial guidance throughout the project lifecycle.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Manage contract administration activities.</li>
<li>Review contractor and consultant claims.</li>
<li>Assess variations and contractual entitlements.</li>
<li>Prepare contractual notices and commercial correspondence.</li>
<li>Support claims resolution and dispute avoidance.</li>
<li>Maintain contractual records, trackers, and reports.</li>
<li>Conduct contractual and commercial assessments.</li>
<li>Protect client contractual rights and commercial interests.</li>
</ul>
<h4>Requirements</h4>
<ul>
<li>8–12 years of experience in contracts and claims management.</li>
<li>Strong knowledge of FIDIC contracts.</li>
<li>Experience on large construction or infrastructure projects.</li>
<li>Strong contractual, analytical, and negotiation skills.</li>
<li>Professional certifications, such as CLAC, CIArb, FCCM, or contract administration certificates, are a strong plus.</li>
<li>Excellent written and verbal communication skills in English.</li>
</ul>
<h4>What you can expect from us</h4>
<p>We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.</p>
<p>Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.</p>
<p>We cannot wait to see where your ambitions take you at JLL. Apply today!</p>
<h4>Location</h4>
<p>On-site - Cairo, Egypt</p>
<h4>Job tags</h4>
<p>Affordable housing real estate management, base build retrofit project delivery, budget development, building condition survey project delivery, build-to-rent real estate management, consulting industry knowledge, data center real estate management, data centre industry knowledge, education and training industry knowledge, marketing, overseeing projects, project cost tracking.</p>
<h4>Equal opportunity and accommodations</h4>
<p>JLL is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, including the online application or overall selection process, please contact us through the appropriate recruitment channel. Accommodation requests should be made through the designated accommodation process.</p>
<h4 class="header-ribbon">About the Company</h4>
<p></p><p>In the Middle East and North Africa, Jones Lang LaSalle is a leading player in its real estate markets including the hospitality sector. The firm has worked in over 22 Middle Eastern and North African countries and over the last year has advised clients on more than $120 billion worth of real estate, hotel and hospitality development.</p>
<p>We continually create value for our clients and partners by challenging conventional thinking and employing innovative investment solutions. The rapid pace of change in the region creates significant opportunities, challenges and complex decisions for investors.</p>
<p>Jones Lang LaSalle is recognized as having leading real estate and hospitality expertise with a leadership team that has held senior positions with some of the largest real estate developers, hospitality companies and corporate groups in the Middle East and internationally.</p>
<p></p>
<p> <br>Sales Quality Analyst & Coach Spanish speaking</p> <p>The RevGen Sales Enablement team is responsible for elevating sales performance through technical, functional, and behavioral knowledge transfer. Our mission is to continuously improve seller effectiveness by driving training, knowledge management, coaching and performance evaluation initiatives that maximize business impact.</p> <p>THE POSITION</p> <p>The Spanish speaking Sales Quality Analyst & Coach a pivotal dual-role - equal parts evaluator and enabler. This individual will assess seller performance through client-aligned quality frameworks and partner with cross-functional teams to transform insights into coaching interventions, behavioral reinforcement, and performance improvements. The role helps shape a culture of excellence by defining and promoting what great looks like across global sales teams.</p> <p>Key Responsibilities<br> <br> Evaluate sales interactions (calls, emails, chats, cadences, opportunities, DSAT analysis, win/loss reviews, etc.) to assess behavioral effectiveness, compliance adherence, and revenue-driving opportunities beyond just scoring transactions. <br> Deliver actionable recommendations in weekly calibrations/closed-loops based on trends in seller behaviors providing tailored insights/learning to individual reps, sales managers, and L&D teams. <br> Identify coaching opportunities for sales leaders, ensuring feedback is linked directly to sales-impacting behaviors (e.g., objection handling, upsell positioning, consultative selling). <br> Collaborate with Learning & Development to refine training programs using real-world quality insights ensuring training content directly addresses seller gaps and opportunities. Act as a consultant to content developers, honing learning for greater sales success. <br> Optimize and refine quality scorecards and evaluation tools, ensuring alignment with evolving sales strategies and business objectives. Implement automation and AI with intent. <br> Develop and present data-driven insights into senior leadership/client, translating complex quality data into clear, strategic recommendations for sales and enablement leadership teams. <br> Coach sellers based on evaluation insights, addressing behavioral gaps and reinforcing effective sales practices to improve seller effectiveness and business results. <br> Partner closely with Sales Operations and Training to identify root causes of performance gaps, align improvement actions, and translate quality insights into effective coaching, training, and measurable sales performance improvements. <br> Maintain hands-on sales expertise and lead by example by spending a significant portion of time on live phone interactions. Use this practical experience to remain a sales subject matter expert and ensure evaluations and coaching reflect real-world sales execution. Direct selling supports the role's primary focus on quality and performance improvement.<br> <br>Preferred Education</p> <p> Associate s degree in Business, Sales, Marketing, Data Analytics, Psychology, Learning & Development, or a related field, or equivalent certifications that drive sales results. <br> Equivalent work experience in a sales, revenue operations, or sales enablement role will be considered. <br>Experience & Technical Skills Preferred</p> <p>Sales & Quality Experience:</p> <p> Proven working experience in a sales quality, sales enablement, or revenue operations role, preferably in a fast-paced B2B or B2C sales environment. Fluent in Spanish language<br> Experience working directly with sales teams and leadership to drive behavioral improvements and performance outcomes. <br> Strong understanding of consultative sales methodologies, objection handling, and revenue-impacting behaviors. <br>Data Analysis & Storytelling: <br> Proven ability to analyze sales and quality data and translate it into clear, actionable insights. <br> Experience in root-cause analysis identifying why sellers are struggling and defining the exact behaviors that need adjustment. <br> Ability to tell a compelling story with data and recommend solutions that drive measurable business improvements. <br>Systems & Tools Knowledge: <br> Proficiency in quality monitoring and evaluation tools (e.g., Observe.AI, CallMiner, NICE, or similar platforms). <br> Experience using CRM systems (Salesforce, HubSpot, or equivalent) to align quality insights with sales performance. <br> Familiarity with AI-driven coaching tools (Gong, Chorus, or similar) and leveraging predictive analytics to enhance seller effectiveness. <br> Strong Excel/Google Sheets and data visualization skills (Tableau, Power BI, or similar).<br> <br>What Success Looks Like in This Role</p> <p> Quality insights aren t just passed along they lead to measurable improvements in seller performance and revenue. <br> Sales leaders actively rely on the analyst s insights to drive coaching conversations. <br> L&D teams receive targeted data-backed recommendations to improve training programs. <br> Quality processes continuously evolve to align with business objectives and revenue goals. <br> The role remains a status of a trusted advisor and subject matter expert on the Ops floor. <br> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> Associate s degree in Business, Sales, Marketing, Data Analytics, Psychology, Learning & Development, or a related field, or equivalent certifications that drive sales results. <br> Equivalent work experience in a sales, revenue operations, or sales enablement role will be considered. <br> Experience working directly with sales teams and leadership to drive behavioral improvements and performance outcomes. <br> Strong understanding of consultative sales methodologies, objection handling, and revenue-impacting behaviors. <br> Proven ability to analyze sales and quality data and translate it into clear, actionable insights. <br> Experience in root-cause analysis identifying why sellers are struggling and defining the exact behaviors that need adjustment. <br> Ability to tell a compelling story with data and recommend solutions that drive measurable business improvements. <br> Proficiency in quality monitoring and evaluation tools (e.g., Observe.AI, CallMiner, NICE, or similar platforms). <br> Experience using CRM systems (Salesforce, HubSpot, or equivalent) to align quality insights with sales performance. <br> Familiarity with AI-driven coaching tools (Gong, Chorus, or similar) and leveraging predictive analytics to enhance seller effectiveness. <br> Strong Excel/Google Sheets and data visualization skills (Tableau, Power BI, or similar).<br> Fluent in Spanish language</p>
<p><strong>Senior IT Delivery Consultant</strong></p><p><br></p><p>Prometeia is a global firm of quantitative experts and software engineers, dedicated to applying financial modelling, economic research, and data science to solve complex business and regulatory challenges. Our mission is to combine academic excellence with industry experience, integrating macro-economic research, quantitative analysis, business consulting, and software development. This distinctive mix of competencies has made Prometeia a leading company in Risk, Asset and Wealth Management solutions across Europe, Africa and Middle East.</p><p>As a leading provider of Risk Management solutions in the EMEA market, Prometeia is looking to strengthen its <strong>International Delivery Team</strong> by hiring a <strong>Senior IT Delivery Consultant</strong>.</p><p><br></p><p><strong>PROMETEIA OVERVIEW</strong></p><p>Prometeia creates value by integrating analytical models, customer data, market feeds, and economic scenarios to support decision-making processes and regulatory compliance. Prometeia is structured in six areas of business: Enterprise Risk Management, Wealth Management & Financial Distribution, Data Science, Economic Research & Business Information, Financial Advisory for Institution Investors, Strategic Advisory & Corporate Finance.</p><p>Enterprise Risk Management (ERM) is the largest of Prometeia's business areas and is the cornerstone of Prometeia’s reputation in the international market. The thematic areas covered by the ERM Area include Credit Risk, ALM, & Liquidity Risk, Risk & Performance Integration, Risk Governance, ESG Compliance, Credit Decision Management, Pricing & Financial Engineering.</p><p>Placed within the ERM Area, the <strong>Credit Decision Management Line</strong> has been built with the aim of supporting primary banking groups within their digital transformation path.</p><p>In the FS industry, projects are particularly focused on the design and implementation of digital Lending solutions and on the delivery of best practices to support credit decisions. Our teams create value by analyzing and re-engineering credit processes, improving the efficiency of Rating Attribution, and leading the transformation of traditional underwriting into a digital, risk-based framework.</p><p><br></p><p><strong>PROMETEIA EGYPTIAN BRANCH</strong></p><p><strong>The Cairo Office </strong>is being established with the aim of serving as central ‘hub’ for the delivery of Risk Management projects in Egypt and North Africa.</p><p>Founded in 2018, the Egyptian Risk Team has the mission of consolidating the leadership of Prometeia in one of the key geographies in which our group has operated over the past decade.</p><p>In the particular fields of Credit Risk and Credit Decision Management, Prometeia already collaborates with primary banks in Egypt and GCC countries through a local team of 20+ resources.</p><p><br></p><p><strong>ROLE AND RESPONSIBILITIES</strong>:</p><ul><li>Delivery of credit decision management solutions for the domestic and international banks</li><li>Drive the implementation (database level customization), integration (batch/web service), release management and production support activities.</li><li>Follow project plans and monitor related deadlines both with internal (project managers, and consultants) and/or external (clients) colleagues.</li><li>Be an interface to clients for first level debugging of anomalies/tickets, and distribute correct task to correct specialists of Prometeia.</li><li>Participate in technical analysis activities with Consultants to design and implement most feasible solution</li><li>Maintain the continuous improvement of delivery processes</li><li>Support testing activities for the solutions released in accordance with the requirements</li><li>Work closely with product development team to report needs encountered during projects and help define product roadmaps</li></ul><p><br></p><p><strong>EDUCATION AND EXPERIENCE</strong>:</p><ul><li>Bachelor’s degree or equivalent in Information Technology, Computer Science, Mathematics Engineering or relevant departments</li><li>At least 3 years of relevant experience in IT delivery</li><li>Excellent command of English</li><li>Banking sector experience especially in credit processes will be a plus.</li></ul><p><br></p><p><strong>REQUIREMENTS</strong>:</p><ul><li>Microsoft SQL Server DB Engine version 2019 and / or later and related SQL language.</li><li>DB maintenance plan management (backup, restore, shrink, update statistics).</li><li>Relational data-model design.</li><li>T-SQL language applied to development of functions e/o stored procedures</li><li>Views, Bulk Insert, Indexes and Triggers</li><li>Database Table partitioning</li><li>Execution plan reports</li><li>Ability to implement evolutive / release software parameterizations/setups through SQL scripts.</li><li>Knowledge of .Net Framework 4.8 or later for on-line system integration development (knowledge of SOAP and REST protocols required).</li><li>Knowledge of using Visual Studio 2022 or later development Microsoft IDEs to support and check any setup and / or system integration issues.</li><li>Knowledge of Debug Tools for System Integration such as SOAP-UI and POSTMAN.</li><li>Knowledge of Installation, release/deploy and configuration of Internet Information Services engine (minimum required is version 7.5)</li><li>Knowledge of DB no SQL with objects (MongoDB, REDIS.IO) is a plus.</li><li>Experience in the use of Change-Management tools (RTC, Serena, etc) for the release solution components.</li><li>Deployment of web-based applications to Azure Cloud is a plus.</li></ul><p><br></p><p><strong>SOFT SKILLS</strong>:</p><ul><li>Capable of working within a multi-language and multicultural environment</li><li>Strong attention to details and technicalities</li><li>Teamwork attitude, flexibility and proactivity</li><li>Good communication and interpersonal skills</li></ul><p><br></p><p><strong>WHAT WE OFFER</strong></p><p>The selected candidate will be offered a career path that will include projects in Egypt and GCC countries, as well as the opportunity to work in a stimulating and dynamic environment, strongly oriented towards the enhancement of resources according to the objectives attained.</p><p><br></p><p><strong>LOCATION</strong>:</p><p>Cairo</p><p><br></p><p><strong>OTHER</strong></p><p>Applications made without sending an updated cv in English won't be considered.</p><p>The eligible candidates will be contacted for a preliminary call by the Corporate HR Representatives (Italy-based).</p><p>Prometeia is committed to employing a diverse workforce.</p><p>Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.</p><p>Our Group obtained the Top Job 2019/20 award, assigned by the German Institute of Quality and Finance to the 200 best companies to work in various European countries (2000 companies considered in the analysis).</p><p><br></p>
حلول فيلينتس بالذكاء الاصطناعي تخدم أكثر من 5 وزارات حكومية في المملكة العربية السعودية والكثير من الشركات الكبيرة والناشئة في مختلف القطاعات مثل مجالات التوظيف، التعليم، تطوير الموظفين، تأهيل الطلاب، خدمة العملاء، المبيعات، وغيرها. وذلك من خلال تطوير واجهات برمجة التطبيقات مثل المحادثات التفاعلية مع الذكاء الاصطناعي، تحويل الصوت والفيديو إلى نص، .تحليل الفيديو، قراءة ومطابقة المستندات، اختبارات المهارات، ونظام مكافحة الغش. والمزيد والمزيد.. تعرف أكثر على حلول فيلينتس بالذكاء الاصطناعي من خلال موقعنا<p> </p>About Velents<p>Velents is an Arabic-first sovereign AI company. We build and deploy AI products for governments and enterprises across the GCC, including Velents Agent (voice, text and observer agents for contact centers) and Safha (Arabic document intelligence). We are headquartered in Riyadh, with teams in Cairo, Hamburg and Bahrain, and we go to market alongside partners such as ELM, IBM, Red Hat and stc.</p><p>Our customers do not want a demo. They want an AI system running inside their environment, on their data, in their dialect, and delivering results by next quarter. That is this role.</p>The Role<p>As an AI Solution Engineer, you work directly with our customers. You do not hand work off to a delivery team after the sale. You embed with the customer's people, learn how their operations actually run, and ship production AI into their stack: their telephony, their CRM, their ERP, their on-prem data center.</p><p>You do the work of an engineer, a consultant and a product owner at the same time. You write the code. You sit in the room with the director of customer care or the head of digital transformation. Then you come back and tell our product team what the next ten customers will need.</p>What You'll Do<ul><li><strong>Own deployments end to end.</strong> Take a customer from scoping and proof of concept to a production go-live with measurable outcomes. This covers architecture, integration, configuration, testing and handover.</li><li><strong>Build at the customer edge.</strong> Write production-grade integrations with systems like Genesys, Avaya, Oracle Fusion, SAP, IBM FileNet, Salesforce and custom government platforms. Build APIs, connectors, data pipelines and agent workflows that make our products fit each customer's reality.</li><li><strong>Design agentic solutions.</strong> Turn messy business processes into AI agents that work: voice and chat agents, RAG over Arabic documents, tool-using agents, human-in-the-loop review, and QA and analytics with our Observer agent.</li><li><strong>Deploy in sovereign environments.</strong> Ship into on-prem, air-gapped and in-Kingdom cloud environments (OpenShift, Kubernetes, VMware), while meeting PDPL, NCA and data residency requirements.</li><li><strong>Make Arabic work.</strong> Tune prompts, evaluation sets and flows for Saudi, Gulf, Egyptian and Levantine dialects as well as MSA, and measure quality with real customer data instead of benchmarks.</li><li><strong>Lead technical pre-sales.</strong> Run discovery workshops, build tailored POCs in days rather than months, write solution architectures and technical proposal sections for RFPs and Etimad tenders, and answer the hard questions from the customer's CTO.</li><li><strong>Be the voice of the field.</strong> Turn repeated customer patterns into reusable components, playbooks and product requirements. If you build the same thing three times, it should become part of the product.</li><li><strong>Enable partners.</strong> Work alongside partner engineering teams (ELM, IBM, Red Hat, system integrators) so they can deliver Velents solutions at scale.<br><br></li></ul>What You Bring<ul><li>4+ years of software engineering experience, with real production systems shipped, preferably in a customer-facing role (forward deployed engineer, solutions engineer, solutions architect or technical consultant).</li><li>Strong Python and/or TypeScript. You are comfortable with REST and event-driven APIs, SQL, Docker and Kubernetes, and Linux.</li><li>Hands-on experience building with LLMs: prompt design, RAG, embeddings and vector stores, function and tool calling, agent frameworks, and evaluation. You know where LLMs fail and how to design around those failures.</li><li>Enterprise integration experience. You have connected systems that were never designed to talk to each other.</li><li>The ability to explain a system architecture to an engineer and its business value to an executive in the same meeting.</li><li><strong>Native or fluent Arabic and fluent English.</strong> You will work in both, in writing and in the room.</li><li>High ownership and comfort with ambiguity. You figure out what needs to happen and make it happen without waiting to be told.</li><li>Willingness to travel and to spend extended periods on-site with customers.<br><br></li></ul>Strong Plus<ul><li>Experience in contact center technology (CCaaS, IVR, SIP and telephony, Genesys or Avaya) or speech AI (ASR, TTS, voice agents).</li><li>Document AI experience: OCR, document classification and extraction, ECM platforms.</li><li>Experience delivering to Saudi or GCC government entities, or familiarity with Vision 2030 digital programs, Etimad, NCA and PDPL.</li><li>Experience with on-prem LLM serving (vLLM, open-weight models, GPU infrastructure).</li><li>A background at a startup, or as a founding engineer.<br><br></li></ul>Why Join<ul><li>You will see your code running inside some of the most important institutions in the region, often within weeks of writing it.</li><li>You will work at the intersection of frontier AI and the Arabic language, where most problems are still unsolved.</li><li>You will have direct exposure to customers, partners and leadership, with a large influence on product direction.</li><li>You will join a small, senior team with high trust and no bureaucracy.</li><li>We offer a competitive package, equity, and a clear growth path into Solutions Architecture or Engineering Leadership.<br><br></li></ul><p><br></p>
<p> <br>Sales Quality Analyst & Coach Dutch speaking</p> <p>The RevGen Sales Enablement team is responsible for elevating sales performance through technical, functional, and behavioral knowledge transfer. Our mission is to continuously improve seller effectiveness by driving training, knowledge management, coaching and performance evaluation initiatives that maximize business impact.<br> <br><b>THE POSITION</b></p> <p>The Dutch speaking Sales Quality Analyst & Coach a pivotal dual-role - equal parts evaluator and enabler. This individual will assess seller performance through client-aligned quality frameworks and partner with cross-functional teams to transform insights into coaching interventions, behavioral reinforcement, and performance improvements. The role helps shape a culture of excellence by defining and promoting what great looks like across global sales teams.</p> <p><b><br></b></p><p><b>Key Responsibilities</b></p> <p> Evaluate sales interactions (calls, emails, chats, cadences, opportunities, DSAT analysis, win/loss reviews, etc.) to assess behavioral effectiveness, compliance adherence, and revenue-driving opportunities beyond just scoring transactions. <br> Deliver actionable recommendations in weekly calibrations/closed-loops based on trends in seller behaviors providing tailored insights/learning to individual reps, sales managers, and L&D teams. <br> Identify coaching opportunities for sales leaders, ensuring feedback is linked directly to sales-impacting behaviors (e.g., objection handling, upsell positioning, consultative selling). <br> Collaborate with Learning & Development to refine training programs using real-world quality insights ensuring training content directly addresses seller gaps and opportunities. Act as a consultant to content developers, honing learning for greater sales success. <br> Optimize and refine quality scorecards and evaluation tools, ensuring alignment with evolving sales strategies and business objectives. Implement automation and AI with intent. <br> Develop and present data-driven insights into senior leadership/client, translating complex quality data into clear, strategic recommendations for sales and enablement leadership teams. <br> Coach sellers based on evaluation insights, addressing behavioral gaps and reinforcing effective sales practices to improve seller effectiveness and business results. <br> Partner closely with Sales Operations and Training to identify root causes of performance gaps, align improvement actions, and translate quality insights into effective coaching, training, and measurable sales performance improvements. <br> Maintain hands-on sales expertise and lead by example by spending a significant portion of time on live phone interactions. Use this practical experience to remain a sales subject matter expert and ensure evaluations and coaching reflect real-world sales execution. Direct selling supports the role's primary focus on quality and performance improvement.</p> <p>Preferred Education</p> <p> Associate s degree in Business, Sales, Marketing, Data Analytics, Psychology, Learning & Development, or a related field, or equivalent certifications that drive sales results. <br> Equivalent work experience in a sales, revenue operations, or sales enablement role will be considered. <br>Experience & Technical Skills Preferred <br>Sales & Quality Experience:</p> <p> Proven working experience in a sales quality, sales enablement, or revenue operations role, preferably in a fast-paced B2B or B2C sales environment. Fluent in Dutch language<br> Experience working directly with sales teams and leadership to drive behavioral improvements and performance outcomes. <br> Strong understanding of consultative sales methodologies, objection handling, and revenue-impacting behaviors. <br>Data Analysis & Storytelling: <br> Proven ability to analyze sales and quality data and translate it into clear, actionable insights. <br> Experience in root-cause analysis identifying why sellers are struggling and defining the exact behaviors that need adjustment. <br> Ability to tell a compelling story with data and recommend solutions that drive measurable business improvements. <br>Systems & Tools Knowledge: <br> Proficiency in quality monitoring and evaluation tools (e.g., Observe.AI, CallMiner, NICE, or similar platforms). <br> Experience using CRM systems (Salesforce, HubSpot, or equivalent) to align quality insights with sales performance. <br> Familiarity with AI-driven coaching tools (Gong, Chorus, or similar) and leveraging predictive analytics to enhance seller effectiveness. <br> Strong Excel/Google Sheets and data visualization skills (Tableau, Power BI, or similar).</p> <p>What Success Looks Like in This Role</p> <p> Quality insights aren t just passed along they lead to measurable improvements in seller performance and revenue. <br> Sales leaders actively rely on the analyst s insights to drive coaching conversations. <br> L&D teams receive targeted data-backed recommendations to improve training programs. <br> Quality processes continuously evolve to align with business objectives and revenue goals. <br> The role remains a status of a trusted advisor and subject matter expert on the Ops floor. <br> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p>Associate s degree in Business, Sales, Marketing, Data Analytics, Psychology, Learning & Development, or a related field, or equivalent certifications that drive sales results. <br>Equivalent work experience in a sales, revenue operations, or sales enablement role will be considered. <br>Sales & Quality Experience:</p><p>Proven working experience in a sales quality, sales enablement, or revenue operations role, preferably in a fast-paced B2B or B2C sales environment. Fluent in Dutch language<br>Experience working directly with sales teams and leadership to drive behavioral improvements and performance outcomes. <br>Strong understanding of consultative sales methodologies, objection handling, and revenue-impacting behaviors. <br>Data Analysis & Storytelling: <br>Proven ability to analyze sales and quality data and translate it into clear, actionable insights. <br>Experience in root-cause analysis identifying why sellers are struggling and defining the exact behaviors that need adjustment. <br>Ability to tell a compelling story with data and recommend solutions that drive measurable business improvements. <br>Systems & Tools Knowledge: <br>Proficiency in quality monitoring and evaluation tools (e.g., Observe.AI, CallMiner, NICE, or similar platforms). <br>Experience using CRM systems (Salesforce, HubSpot, or equivalent) to align quality insights with sales performance. <br>Familiarity with AI-driven coaching tools (Gong, Chorus, or similar) and leveraging predictive analytics to enhance seller effectiveness. <br>Strong Excel/Google Sheets and data visualization skills (Tableau, Power BI, or similar).</p>
<h3>DEADLINE FOR APPLICATIONS</h3> 13 October 2026-23:59-GMT+02:00 Eastern European Standard Time (Cairo)<br><p>WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.</p>
<h3>ABOUT WFP</h3>
<p>The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok .</p>
<h3>WHY JOIN WFP?</h3>
<p>WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).</p>
<h3>Background:</h3>
<p>Egypt is currently facing a strained economic environment driven by regional instability and global trade disruptions. The Middle East crisis that erupted in February 2026 has intensified pressures on the economy, raising oil prices and import costs and adding further stress to Egypt s external position. As a net importer of strategic crops such as wheat, as well as oil and natural gas the latter being a critical input for fertilizer production Egypt remains highly exposed to global price volatility. After notable improvements in 2025, when the Egyptian pound appreciated from EGP 50.4 in January to EGP 47.6 in December and inflation eased significantly with overall inflation falling from 23.2 percent in January to 10.3 percent by December, and food inflation dropping from 20.2 percent to just 0.9 percent the February 2026 crisis triggered a depreciation to EGP 53 in May 2026. This reversal reignited inflationary pressures across both food and non food items. Rising costs have strained household budgets and forced many families to adopt negative coping strategies, including reducing meal sizes, lowering dietary diversity, and shifting to cheaper, less nutritious foods. These behaviors have serious implications for food security and nutritional status, particularly among vulnerable groups such as pregnant and breastfeeding women, infants and young children, the elderly, and households already living in poverty. In response, the government has sought to balance fiscal pressures with measures to protect household purchasing power and access to basic needs. Government actions have included increases in fuel, electricity, and railway ticket prices, alongside consideration of shifting food subsidies to cash transfers and selling bread at market prices. At the same time, the government has encouraged local wheat production to reduce import dependence and trade imbalances. Complementary measures have included raising the minimum wage and the rollout of a temporary expansion of Egypt s social protection scheme. These interventions aim to cushion households against the irreversible consequences of poverty, food insecurity, and malnutrition. Against this backdrop, the objective of the consultancy is to generate evidence on how recent economic shocks and policy measures affect household purchasing power, food security, and nutrition. The consultant will leverage the most recent Household Income and Expenditure Surveys (HIECS) and previous datasets to estimate the prevalence of food insecurity and nutrition deficiencies, analyze trends over time, and profile food insecure households by socioeconomic, geographic, and dwelling characteristics. Building on this analysis, the consultant will develop a concise nutrition synthesis using HIECS data and relevant nutrition indicators to examine underlying drivers, correlations, disparities, and trends where possible. This will strengthen the interpretation of how economic shocks, food insecurity, poverty, and policy measures translate into dietary and nutrition risks for vulnerable groups, particularly </p><p><strong>Desired Candidate Profile</strong></p><h3>Skills and Expertise Required</h3>
<ul>
<li><strong>Expertise in Econometrics :</strong> Proficiency in econometrics and simulation modelling.</li>
<li><strong>Knowledge of Food Security :</strong> Understanding of food security and nutrition indicators and their measurement.</li>
<li><strong>Data Analysis :</strong> Experience with household income and expenditure survey data.</li>
<li><strong>Collaboration Skills :</strong> Ability to work effectively with other experts and stakeholders.</li>
<li><strong>Report Writing :</strong> Strong skills in technical writing and report preparation.</li>
</ul>
<h3>LANGUAGES</h3>
<p>Working knowledge (proficiency/Level C) of English is required.</p>
<h3>WFP LEADERSHIP FRAMEWORK</h3>
<p>WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission. Click here to access WFP Leadership Framework</p>
<h3>REASONABLE ACCOMMODATION</h3>
<p>WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: EMAIL_ADDRESS</p>
<p><b>Green Skills Corridor and Human Capital Investment Framework Senior Consultant</b></p><p><b><br></b></p><p><b>Tasks to be performed under this contract</b></p><p><br></p><p><b>Strategic Technical Guidelines and Recommendations</b></p><p><br></p><p> . Produce strategic technical guidelines and recommendations to support the advancement and scaling of the GSC and HCIF, including guidance on investment readiness, financing, partnerships, employer engagement, implementation, and institutional coordination.</p><p><br></p><p><b>Implementation of Recommendations </b></p><p><br></p><p> . Support the implementation of the strategic technical guidelines and recommendations through the following processes:</p><p><br></p><p> i. The Rome Process / Mattei Plan Financing Facility (RPFF) Technical Assistance Window, including with consultations and coordination with Egypt, Morocco, and Tunisia through IOM Country Offices. </p><p><br></p><p> ii. The Regional Public Good, including the programme framework for expanding the North Africa GSC to Mauritania and selected West and Central African countries.</p><p><br></p><p> iii. The Mastercard Foundation, ensuring alignment between the MENA component, the GSC, the HCIF, the RBA and the overall continental programme architecture through technical narrative, results framework and indicative budget.</p><p><br></p><p> iv. The 2027 Action Plan of the EU Pact for the Mediterranean.</p><p><br></p><p><b> Coordination and Knowledge Management</b></p><p><br></p><p>Coordinate internal and external stakeholder engagement to advance the GSC and HCIF, including collaboration with governments, development partners, employers, and investors.</p><p><br></p><p>Identify priority employers and develop an employer engagement strategy outlining potential pathways for employer participation, co-investment, demand validation, and employment opportunities under future phases of the GSC/HCIF model.</p><p><br></p><p>Ensure the quality, coherence, and compliance of all deliverables with IOM standards and strategic priorities, including protection, inclusion, safeguards, and national ownership.</p><p><br></p><p> </p><p>The Senior Consultant will ensure that relevant proposals and investment initiatives draw on available evidence and lessons from the CCMD programme and demonstrate their contribution to climate resilience, sustainable livelihoods, safe and regular mobility, and reduced risks of irregular migration.</p><p><br></p><p><b>Performance indicators for the evaluation of results</b></p><p><br></p><p>Timely delivery of high-quality proposals, budgets, pitches and engagement products that respond to the requirements and feedback of relevant financing partners.</p><p><br></p><p>Clear articulation of how preparatory activities lead to investment-ready and bankable GSC/HCIF operations under the RBA.</p><p><br></p><p>Effective coordination across RO units, Country Offices, government counterparts, UN partners, financing institutions, employers and investors.</p><p><br></p><p>Ability to work independently, manage multiple time-sensitive workstreams and incorporate feedback from diverse stakeholders.</p><p><br></p><p>Quality, coherence and practical usability of the final handover package and resource-mobilization pipeline.</p><p><strong>Desired Candidate Profile</strong></p><p>Significant experience in labour mobility, skills development, workforce development, employment, economic development, or related fields, preferably in the MENA region. </p><p><br></p><p>Demonstrated experience in programme development, resource mobilization, proposal development, and engagement with development finance or other funding partners. </p><p><br></p><p>Proven ability to engage governments, MDBs, IFIs, donors, UN agencies, private-sector partners, employers, investors, and other strategic stakeholders. </p><p><br></p><p>Strong analytical, strategic planning, drafting, negotiation, stakeholder engagement, and presentation skills, with the ability to manage multiple priorities and deliver under tight deadlines. </p><p><br></p><p>Experience working with UN agencies and/or international organizations on programme implementation and management, and partnership building, or policy engagement initiatives is strongly desirable. </p><p><br></p><p> </p><p><br></p><p>Languages</p><p><br></p><p>For this consultancy, Excellent written and spoken English; Arabic and/or French is an asset. </p><p><br></p><p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p><br></p><p>Travel required</p><p><br></p><p>Yes</p><p><br></p><p>Required Competencies</p><p><br></p><p>IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.</p><p><br></p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><p><br></p><p>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</p><p>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</p><p>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</p><p>Courage: Demonstrates willingness to take a stand on issues of importance.</p><p>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies – behavioural indicators</p><p><br></p><p>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</p><p>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</p><p>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</p><p>Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</p><p>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p>
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