• Maintain and continuously update the master facilities document control system — contracts, drawings, submittals, handover packages, as-built registers, O&M manuals — across all projects, extending the same taxonomy already built for Linea Uno's archive.

• Own and update the Master PPM Calendar, KPI/SLA scorecards, and staffing delivery trackers, consolidating inputs from site-level supervisors ahead of management reporting.

• Coordinate and schedule your meetings, site visits, and vendor/consultant appointments across all active projects.

• Act as first point of contact for logging tenant service requests and complaints, routing each to the right site team and tracking it through to closure.

• Maintain the vendor and contractor contact database, contract renewal calendar, and insurance/certification expiry tracker across all sites.

• Track purchase orders, invoices, and payment approvals related to facilities operations, liaising with finance/accounts.

• Support preparation of the Monthly FM Report to Management, consolidating data across multiple projects.

• Maintain correspondence logs, meeting minutes, and action-item trackers for facilities-related meetings with owners, tenants, consultants, and vendors.

• Support onboarding of new hires and vendors into the facilities management system — access, documentation, induction scheduling.

• Help roll out new SOPs, PPM templates, and reporting tools consistently as the in-house team and future projects come online.

• Stand up facilities administration processes for each new project from day one as the portfolio grows, rather than reconstructing records after the fact — the way Linea Uno's own archive had to be.

Requirements

Required: 3-5 years' experience in a facilities, real estate, or project coordination/administration role; strong organizational and documentation skills, comfortable managing large sets of contracts and drawings, spreadsheet-proficient; experience coordinating across multiple stakeholders (vendors, contractors, tenants, consultants); fluent Arabic and English, written and spoken; proficient in Microsoft Office/Google Workspace; detail-oriented and able to work independently without heavy supervision; bachelor's degree in business administration, engineering, or related field, or equivalent experience.

Preferred: prior exposure to real estate, construction, or FM specifically; experience with document-control or archive work; familiarity with PPM/CMMS-style tracking or vendor/contract databases.