Information Systems Jobs - Aswan Egypt

 Job Description Attend to all walk-in customers’ needs promptly. Serve walk-in customers and provide full information and advice. Manage and meet customer expectations. Sustain high customer satisfactory service lever. Provide excellent customer service for cash clients as per Aramex CS standards. Sell cash shipments “Outbound”. Attending to cash customers and fulfil their requirements, solve their problem, follow up their cases and update them. Promote Aramex campaigns for customers. Collaborate with the team of achieve the team objectives. Facilitate the flow of information horizontally and vertically. Ensure outlet customer satisfaction at all time. Ensure timely resolution of customer complain to retain customers.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 1</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي، ساعات إضافية</li></ul>

<p><strong>Main Purpose:</strong></p><p>Carrying out medical data collection and entry activities into the mission database recording all relevant clinical and demographic data on patients and ensuring data quality/reliability, according to MSF protocols and maintaining confidentiality while producing the appropriate, updated documents for the medical team in order to support decision making processes.</p><p></p><p><strong>Accountabilities:</strong></p><ul><li><p>Performing data entry of all epidemiological information into select databases program and creating appropriate reports, providing data for project development purposes.</p></li><li><p>Ensuring that all data entered has been authorized and that appropriate documentation has been received (patient records, treatment monitoring, etc.). Ensuring that all data entry processes occur in a timely and efficient manner.</p></li><li><p>Ensuring all data collected and entered to databases is consistently accurate and complete. Being responsible for ensuring that quality control queries of the database are followed up, ensuring identification of data entry errors and corrections. Immediately reporting to the supervisor, any anomalies in the database.</p></li><li><p>Filing documents according to MSF standards.</p></li><li><p>Communicating regularly with the CHW’s, assisting in the (re)training when necessary, on proper registration of patients, proper filling of the various forms, clarifying queries, obtaining missing information and correcting errors, ensuring they have ongoing sufficient supplies of necessary hardcopy data collection forms.</p></li><li><p>Assisting in the compilation and preparation of regular reports and providing detailed information to medical and laboratory teams (weekly, monthly, according to patient treatment requirements).</p></li></ul><p></p><p><strong>MSF Section/Context Specific Accountabilities:</strong></p><p><strong><u>Data Collection and Entry:</u></strong></p><p>Perform timely and accurate entry of medical, epidemiological, demographic and activity data into the designated MSF databases and information systems.</p><p>Identify missing or unclear information and follow up with the relevant healthcare workers when clarification is required.</p><p><strong><u>Data Quality, Validation and Cleaning:</u></strong></p><p>Conduct routine checks of databases and EMR records to identify missing, incomplete, duplicated, inconsistent or potentially inaccurate information.</p><p>Follow up on identified data-quality issues with relevant healthcare workers and support their correction.</p><p>Support periodic data cleaning, validation and reconciliation exercises.</p><p>Immediately report significant anomalies, unusual trends, suspected data loss or other concerns affecting data reliability to the supervisor.</p><p><strong><u>Data Protection and Confidentiality:</u></strong></p><p>Maintain strict confidentiality of all patient and project information accessed during the performance of duties.</p><p>Ensure that patient information is accessed, stored, transferred and handled only through authorized systems and according to MSF data protection and information security procedures.</p><p>Follow MSF procedures regarding the retention, archiving and disposal of medical and patient-related documentation.</p><p><strong><u>Reporting and Data Preparation:</u></strong></p><p>Ensure that data used for reporting are complete, validated and consistent.</p><p>Prepare accurate data extracts, tables and summaries as requested by the DAAM or medical team.</p><p>Provide basic descriptive summaries of project activities, such as patient numbers, demographic characteristics, service utilization and other agreed indicators.</p><p></p><p><strong><u>EMR Equipment Management:</u></strong> Ensure safe storing and use of the EMR equipment during the Mobile clinic activities.</p><p><strong><u>Patient Registration:</u></strong> Perform pre-triage registration of the patients’ demographic information in the EMR system according to established procedures.</p><p><strong><u>EMR Operations and Troubleshooting:</u></strong> Supervise the operation of the EMR system during Mobile clinic activities and provide first-line troubleshooting to ensure continuous EMR availability and connectivity for laptop users.</p><p><strong><u>EMR Issue Reporting:</u></strong> Document and report recurring technical or data-entry issues to the supervisor and relevant EMR/ICT team.</p><p><strong><u>EMR User Support:</u></strong> Coach and provide day-to-day assistance other EMR users on high-quality data entry.</p><p><strong><u>Reporting Support:</u></strong> Support the DAAM in extracting and preparing EMR data and basic information required for routine project reporting.</p><p><strong><u>Data Confidentiality:</u></strong> Ensure patient information is handled, stored and accessed securely in accordance with MSF data protection and confidentiality procedures.</p><p><strong><u>EMR Coordination and Integration:</u></strong> Participate in the regular project meetings with the EMR HQ team and propose any integration needs to the EMR to fully align it with the reporting templates.</p><p></p><p><strong>Requirements</strong></p><p><strong>Education:</strong></p><p><u>Essential:</u></p><p> Higher education qualification or university degree.</p><p>Good computer literacy particularly in Microsoft Office (Excel, PPT, Word)</p><p><u>Desirable:</u></p><p>Education or Training in Information Technology, statistics, computer science, or related fields.</p><p>Medical education will be an asset.</p><p><strong>&nbsp;&nbsp;</strong></p><p><strong>Experience:</strong></p><p><u>Essential:</u></p><p>Minimum 1 year of relevant experience in data entry, data management, health information management, or a similar role.</p><p><u>Desirable</u>:</p><p>Experience working with medical or clinical data.</p><p>Experience working with MSF or other NGOs.</p><p></p><p><strong>Job Conditions:</strong></p><ul><li><p>Location: Aswan, Egypt.</p></li><li><p>Contract type: Fixed-term Contract – Full-time&nbsp;(working hours: 8:30 am – 5:00 pm)</p></li><li><p>Please note that the salary is not negotiable, and that previous MSF experience will be taken into account for salary calculation.</p></li><li><p>Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, accountability, trust and Empowerment.</p></li><li><p>Adhere to the MSF Behavioural Commitments.</p></li></ul><p>&nbsp;</p><p><strong>Application Process:</strong></p><ul><li><p>Deadline: 06/09/2026 by 5:00 PM</p></li><li><p>Interested candidates should submit their applications with the updated CV, motivation letter, including references details and supporting documents (certificates, etc.).</p></li><li><p>Please note that this vacancy is available for Egyptian nationals only.</p></li></ul><p></p><p></p>

<ul><li>&nbsp;preparation, review, and validation of Bills of Quantities (BOQ).</li><li>Monitor project costs and ensure adherence to approved budgets.</li><li>Conduct cost variance analysis and identify potential risks and savings opportunities.</li><li>Review and validate quantity take-offs, estimates, and cost plans.</li><li>Ensure accurate measurement and valuation of work completed.</li><li>Ensure compliance with contractual terms and commercial obligations.</li><li>Coordinate effectively with consultants, project owners, contractors, and internal stakeholders.</li><li>Provide commercial and cost-related guidance to project teams.</li><li>Resolve quantity surveying and cost-related issues across multiple projects.</li><li>Facilitate communication between project management, engineering, and procurement teams.</li><li>Prepare periodic cost reports and executive summaries for senior management.</li><li>Develop and maintain project cost tracking systems and dashboards.</li><li>Analyze project performance indicators and recommend corrective actions.</li><li>Present cost forecasts and financial insights to management.</li><li>Lead, mentor, and develop the Central Quantity Surveying team.</li><li>Establish performance objectives and monitor team productivity.</li><li>Ensure adherence to company procedures, standards, and best practices.</li><li>Drive continuous improvement initiatives within the section.</li></ul>

<ul><li>Ensuring that all referrals are approved according to the patient referral criteria established by the mission. Evaluate each referral proposal and validate according to agreed upon criteria.&nbsp;</li><li>Ensuring the management of patients referred .</li><li>Together and in coordination with the project team and the logistics department, organizing the movement of patients, guards and accompanying medical staff (when necessary).&nbsp;</li><li>Referring/accompanying the patient to the most appropriate hospital, according to the patient's pathology and the competencies/specialties of each of the selected structures and according to the mission's referral policy, to ensure the best possible care.</li><li>Ensuring regular monitoring of the patient's progress, with regular visits to the health facilities, participation in ward rounds of our patients, and discussions if necessary with the staff, making sure that the treatment is given and the diagnostic tests are performed within the established criteria;</li><li>Ensuring that MSF patients do receive timely treatment (are not being kept unnecessarily ) and are not hanging around in the chosen hospitals for no logical reason in order to avoid additional costs for MSF</li><li>Informing the medical coordination in case of difficulties in management.&nbsp;</li><li>Taking care of administrative issues related to referrals (completion of patient files, counter-referrals, per diem, invoice control, appointments, etc.).&nbsp;</li><li>Ensuring the regular update of the referral table of each project, and send them on a weekly basis for a good follow-up of the evolution of referred patients.</li><li>Ensuring that the counter-referral file is sent to the projects once the patient is discharged from the health facility.&nbsp;</li><li>MSF focal point in the hospitals where the patients are referred, were the interlocutor with the nursing staff (nurses, doctors, surgeons) and administrative staff of the health structures involved.</li><li>If necessary, supporting the department in other areas related to patient management (sending samples, tracking specific drugs with the Ministry of Health and others).&nbsp;</li><li>According to the national staff health policy, following up on patients (MSF staff) referred to the selected hospitals. Evaluate/validate/schedule (in communication with medical coordination) needed services outside the framework agreement.</li><li>Systematically follow up on clinical and multi-sectoral referrals to ensure service uptake, address barriers, and improve patient outcomes and quality of life.</li><li>Conduct social assessments to identify patients’ needs, including legal, protection, shelter/housing, financial/vocational support, food security. Facilitate access to medical and psychosocial services beyond the project scope.</li><li>Provide comprehensive care by coordinating with the MSF multidisciplinary team (e.g., medical, MHPSS) and linking patients to relevant multi-sectoral services (e.g., protection, legal, education, livelihood).</li><li>Deliver direct social support based on assessments, facilitate referrals to vetted external resources, and monitor cases throughout the referral pathway, identifying bottlenecks and proposing improvements.</li><li>Maintain updated mapping of formal and informal support and healthcare services, assess their quality and accessibility (including patient feedback), and report gaps with suggested solutions.</li><li>Ensure effective communication and collaboration with service providers and partners to maintain a coordinated referral networ. Keep patients informed about their care and the referral processes. Work flexibly to support patient access to health and social care.</li><li>Record and report referral activities, follow-up care, and service gaps, contributing to prioritization and planning in line with MSF objectives. This includes a regular referral report and referral database.</li><li>Report system weaknesses or barriers to the line manager and contribute to continuous improvement of the referral and social support system.</li><li>Provide key health and social information to patients (e.g., breastfeeding support for mothers with babies in NICU).</li><li>Participate in emergency response, including out-of-hours referral coverage.</li><li>Support clinic triage and provide temporary coverage for nursing staff when needed.</li><li>Contribute to the creation and maintenance of materials, facilities, and equipment to ensure continuity of activities.</li><li>Engage in regular supervision with MSF managers.</li><li>Supervise and train team members and support staff, ensuring teamwork and adherence to protocols.</li></ul>

- Respond to customer phone calls.- Respond to customer emails.- Issue client-specific reports.- Check issues and follow up on resolution with other departments.- Handle computers and internet devices (router).- Work with computer programs (Excel - Word - Outlook).- Work in morning and evening shifts.- Ability to work from home for all governorates <p><strong>Additional details</strong></p><ul><li>Vacancies: 5</li><li>Shift system: Morning and Evening</li><li>Benefits: social insurance, meals, housing, overtime</li></ul>

Responsibilities Overseeing daily station operations. Monitoring and implementing preventive and corrective maintenance plans. Distributing tasks to technicians and following up on their execution. Handling technical faults and minimizing downtime. Preparing periodic operation and maintenance reports. Monitoring equipment readiness and spare parts. Ensuring implementation of Standard Operating Procedures (SOPs). Complying with occupational safety and health and work permits. Coordinating with different departments to ensure continuous operation. Training and guiding technicians and raising their competence. Qualifications Bachelor's or diploma in Electrical Engineering or equivalent. Practical experience in operating and maintaining medium and low voltage plants or renewable energy power plants. Required Skills Good knowledge of medium and low voltage systems. Ability to read electrical diagrams and drawings. Proficiency in using measurement and testing devices. Leadership, problem-solving, and teamwork skills. Ability to prepare technical reports. Job Requirements Commitment, discipline, and good conduct. Relevant technical training. Preferably training in Health, Safety and Environment (HSE). Ability to work in shifts and on field sites. <p><strong>Additional Details</strong></p><ul><li>Vacancies: 8</li><li>Shift System: Morning shifts only</li><li>Benefits: Health insurance, social insurance, transportation allowance, meals, housing</li></ul>