Information Systems Jobs - Giza Egypt
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<p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do</p><p>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.</p><p>Who you are</p><p>Role: Managing a team of business analysts for fintech products and services. Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams. Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company s strategy and main goals. Ensures E2E responsibility for the business goals to be met by the project s deliverables. Understands the requirement and provides technical background information on the existing capabilities. Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement. Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs. Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company. Supports the Agile methodology by identifying developments suitable for squad operation. Creates Request For Proposal /EPIC/User Story material. Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable. Work closely with finance /Insights team to reach to best reporting model. Maintain all product development plan [Technical and business ] with internal and external vendors.</p><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>What's in it for you</p><p>Core competencies, knowledge, and experience:</p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments & Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li></ul><p>Must have technical/professional qualifications:</p><ul><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul><p>Who we are</p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>6+ years in business analysis or equivalent</li><li>Excellent knowledge of the agile methodology</li><li>Excellent knowledge of the banking sector (Wallets, Payments & Banking products)</li><li>Proven experience in eliciting requirements</li><li>Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>Strong written and verbal communication skills including technical writing skills in English</li><li>Strong project management skills and multitasking.</li><li>Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe Product Owner (PO)) is plus</li><li>Ability to write concise and clear</li><li>Ability to lead and actively participate in team and client meetings</li><li>Engineering graduate</li><li>Ability to learn new technologies quickly and efficiently</li><li>Excellent communication skills, both written and verbal,</li><li>Excellent time management with a strong sense of urgency.</li><li>Strong relationship building skills.</li><li>Innovative and decision-making skills</li><li>Conflict management.</li></ul>
<h1>Digital Operations Coordinator</h1><h2>About ZYNTRA Digital</h2><p>ZYNTRA Digital is a technology company specializing in digital transformation, business automation, enterprise software, AI-powered solutions, and SaaS products. We help organizations streamline operations, improve efficiency, and accelerate business growth through innovative technology.</p><p>We are looking for a highly organized and proactive <strong>Digital Operations Coordinator</strong> to join our growing team. This role is ideal for someone who enjoys organizing workflows, coordinating between teams, supporting clients, and ensuring day-to-day operations run efficiently.</p><hr><h2>Your Role</h2><p>As a <strong>Digital Operations Coordinator</strong>, you will play a key role in supporting the company's daily digital operations by coordinating communication, managing operational workflows, maintaining accurate records, and ensuring an exceptional customer experience throughout every stage of the client journey.</p><p>You will work closely with management, sales, customer support, and technical teams to keep projects, communications, and operational processes running smoothly.</p><hr><h2>Key Responsibilities</h2><h3>Operations Coordination</h3><ul><li><p>Coordinate daily operational activities across multiple departments.</p></li><li><p>Monitor task progress and ensure deadlines are met.</p></li><li><p>Schedule meetings and organize internal follow-ups.</p></li><li><p>Track operational activities and maintain workflow efficiency.</p></li><li><p>Assist management with operational planning and coordination.</p></li></ul><h3>Client Communication</h3><ul><li><p>Respond professionally to client inquiries.</p></li><li><p>Follow up with prospective and existing clients.</p></li><li><p>Coordinate customer requests with the appropriate departments.</p></li><li><p>Ensure timely updates throughout the customer journey.</p></li><li><p>Build and maintain positive client relationships.</p></li></ul><h3>Digital Administration</h3><ul><li><p>Maintain and update CRM records and customer databases.</p></li><li><p>Organize digital documents and operational records.</p></li><li><p>Prepare operational reports and summaries.</p></li><li><p>Ensure data accuracy and proper documentation.</p></li></ul><h3>Digital Presence Support</h3><ul><li><p>Publish approved content across company social media platforms.</p></li><li><p>Monitor incoming messages and comments.</p></li><li><p>Escalate inquiries to the appropriate department when necessary.</p></li></ul><blockquote><p>This role does <strong>not</strong> include content creation, graphic design, advertising campaign management, or social media strategy.</p></blockquote><hr><h2>Qualifications</h2><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, or a related field.</p></li><li><p>1–3 years of experience in operations, administration, customer support, or coordination roles.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and multitasking abilities.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Ability to work independently and collaboratively.</p></li><li><p>Professional attitude with a customer-first mindset.</p></li></ul><hr><h2>Required Skills</h2><ul><li><p>Digital Operations Coordination</p></li><li><p>Customer Relationship Management (CRM)</p></li><li><p>Administrative Coordination</p></li><li><p>Business Communication</p></li><li><p>Task & Time Management</p></li><li><p>Reporting & Documentation</p></li><li><p>Problem Solving</p></li><li><p>Team Collaboration</p></li><li><p>Organizational Skills</p></li></ul><hr><h2>Preferred Tools</h2><ul><li><p>Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Google Workspace</p></li><li><p>CRM Systems</p></li><li><p>Trello, ClickUp, Asana, or similar project management tools</p></li><li><p>Microsoft Teams, Zoom, or Google Meet</p></li><li><p>WhatsApp Business</p></li><li><p>Basic familiarity with social media platforms</p></li></ul><hr><h2>What We Offer</h2><ul><li><p>Competitive salary package.</p></li><li><p>Performance-based incentives.</p></li><li><p>Professional training and continuous learning.</p></li><li><p>Career growth opportunities.</p></li><li><p>Supportive and collaborative work environment.</p></li><li><p>Opportunity to work with innovative digital and AI solutions.</p></li><li><p>Annual performance and salary reviews.</p></li></ul><hr><h2>Join ZYNTRA Digital</h2><p>If you are passionate about organization, digital operations, and delivering exceptional customer experiences, we'd love to hear from you.</p><p><strong>Apply now and become part of a team shaping the future of digital transformation.</strong></p><p><strong>Requirements</strong></p><p></p><h2>Job Requirements</h2><h3>Education</h3><ul><li><p>Bachelor's degree in Business Administration, Information Systems, Marketing, Commerce, or any related discipline.</p></li></ul><h3>Experience</h3><ul><li><p>1–3 years of experience in Operations, Administration, Customer Success, Customer Service, Office Coordination, or a similar role is preferred.</p></li><li><p>Fresh graduates with exceptional organizational and communication skills are encouraged to apply.</p></li></ul><h3>Technical Skills</h3><ul><li><p>Proficiency in Microsoft Office (Word, Excel, PowerPoint).</p></li><li><p>Good working knowledge of Google Workspace (Docs, Sheets, Drive, Calendar).</p></li><li><p>Experience using CRM systems is an advantage.</p></li><li><p>Familiarity with task and project management tools such as ClickUp, Trello, Asana, or similar platforms.</p></li><li><p>Comfortable using email, online meeting platforms, and digital collaboration tools.</p></li></ul><h3>Soft Skills</h3><ul><li><p>Excellent verbal and written communication skills.</p></li><li><p>Strong organizational and time management abilities.</p></li><li><p>Ability to prioritize tasks and manage multiple responsibilities simultaneously.</p></li><li><p>High attention to detail and accuracy.</p></li><li><p>Professional appearance and customer-oriented attitude.</p></li><li><p>Strong problem-solving and critical thinking skills.</p></li><li><p>Ability to work effectively both independently and within a team.</p></li><li><p>Fast learner with the ability to adapt to new technologies and business processes.</p></li><li><p>High level of integrity, confidentiality, and professionalism.</p></li></ul><h3>Languages</h3><ul><li><p>Arabic: Native or Fluent.</p></li><li><p>English: Good command (written and spoken).</p></li></ul><h3>Preferred Qualifications</h3><ul><li><p>Previous experience in a technology company, SaaS business, or digital services environment.</p></li><li><p>Experience dealing with business clients (B2B).</p></li><li><p>Basic understanding of CRM platforms and customer lifecycle management.</p></li><li><p>Familiarity with AI-powered productivity tools such as ChatGPT, Microsoft Copilot, or Google Gemini is considered a plus.</p></li></ul><h3>Working Conditions</h3><ul><li><p>Full-time position.</p></li><li><p>On-site work.</p></li><li><p>Ability to work in a fast-paced and dynamic environment.</p></li><li><p>Flexibility to handle operational priorities when required.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Lead Odoo implementation and stabilization activities. Coordinate with Odoo vendors and implementation partners. Participate in all workshops, testing and go-live activities. Manage data migration and master data integrity. Support implementation of manufacturing (MRP) module. Support implementation of project management module. Coordinate website and e-commerce integration with Odoo. Develop dashboards and management reports. Train users and improve ERP adoption. Document workflows, configurations and customizations. Evaluate future modules and upgrades. Build and maintain ERP knowledge internally.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Information Systems, Business Administration, Industrial Engineering, Computer Science, or a related field from a reputable university.</li><li>3-5 years of ERP experience.</li><li>Odoo experience preferred.</li><li>Manufacturing and project-based business experience preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Title: Professional Services Consultant Location: Cairo, Egypt Department: Professional Services Position Overview The Professional Services Consultant is responsible for delivering high-quality consulting services to clients, ensuring successful implementation and adoption of our solutions. This role involves working closely with customers to understand their business needs, configure solutions, provide training, and drive value realization. Key Responsibilities Collaborate with clients to gather requirements and design tailored solutions. Lead implementation projects, including configuration, testing, and deployment. Provide expert guidance and best practices to ensure successful adoption of solutions. Conduct training sessions and workshops for client teams. Act as a trusted advisor, building strong relationships with stakeholders. Troubleshoot and resolve issues during and after implementation. Document processes, configurations, and client interactions for knowledge sharing. Work cross-functionally with Sales, Product, and Support teams to ensure client success. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business, IT, or related field (Master s preferred). 1+ years of experience in professional services, consulting, or solution implementation. Strong understanding of [industry-specific solutions or technologies]. Excellent communication and presentation skills. Ability to manage multiple projects and meet deadlines. Problem-solving mindset with attention to detail. Willingness to travel as required. #LI-GA1</p><p></p></section>
<p>We are seeking a Software Engineer with experience in cloud backend development, mobile/frontend technologies, and test automation to support Vodafone Home Emerging Products. The role focuses on building and enhancing consumer technology solutions, contributing across the software development lifecycle, and helping deliver high-quality digital products through modern engineering practices and cloud technologies.</p><p>What you ll do</p><ul><li>Develop frontend and backend capabilities for Home Services in collaboration with engineering and product teams.</li><li>Work with AWS services to support deployment and testing environments.</li><li>Contribute to quality assurance and testing strategies, including the design, development and execution of automated tests using behaviour-driven development frameworks.</li><li>Follow software engineering best practices to deliver scalable and maintainable solutions.</li><li>Collaborate with technical and business stakeholders to support product innovation and service improvements.</li></ul><p>What's in it for you</p><ul><li>Opportunity to work on innovative consumer technology products serving customers across multiple markets.</li><li>Exposure to cloud-native development, deployment practices and modern software engineering frameworks.</li><li>Collaboration with multinational and cross-functional teams in a dynamic technology environment.</li><li>Opportunity to contribute to product innovation, platform design and service improvement initiatives.</li></ul><p>What skills you will learn</p><ul><li>Advanced cloud engineering and deployment practices using AWS and Infrastructure as Code.</li><li>End-to-end full stack development across backend and frontend technologies.</li><li>Test automation, quality engineering and behaviour-driven development methodologies.</li><li>DevSecOps, CI/CD pipeline management and software delivery best practices.</li><li>Stakeholder engagement and cross-functional collaboration within global teams.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>You have experience in software engineering or test automation, ideally with at least five years of relevant experience. You possess strong programming skills in Golang and Python. You have knowledge of cloud platforms such as AWS, GCP or Azure. You are familiar with Infrastructure as Code tools such as Terraform/OpenTofu and Terragrunt. You have experience with SQL and NoSQL databases. You understand software engineering principles including SOLID and clean code practices. You have exposure to frontend technologies such as React, React Native, Kotlin Multiplatform, Flutter or Swift. You are familiar with GitHub, CI/CD pipelines and test automation frameworks. You hold a Bachelor's degree in Computer Science, Information Technology or a related discipline and communicate effectively in English. Experience with Embedded Systems, RDK-B, OpenWRT or BDD testing frameworks such as Cucumber or Behave would be advantageous.</p>
<p>Are you a bright, enthusiastic individual with a passion for technology and a drive to ensure seamless operations? We are seeking a dynamic <strong>IT Operations Specialist</strong> to join our innovative team in <strong>Cairo, Egypt</strong>! This is an exceptional on-site opportunity to kickstart your career and make a tangible impact within a thriving organization.</p><p><strong>Overview:</strong> As an IT Operations Specialist, you will be at the heart of our technological infrastructure, ensuring everything runs smoothly. You'll work within a supportive environment, gaining invaluable experience and contributing to critical systems that power our business. If you're eager to learn, grow, and tackle technical challenges head-on, this is the role for you!</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Monitor and maintain</strong> our robust IT infrastructure, ensuring optimal performance and availability.</li><li>Provide <strong>first-line technical support</strong>, diagnosing and resolving hardware, software, and network issues promptly.</li><li>Assist in the <strong>implementation and deployment</strong> of new systems and technologies.</li><li>Perform routine system checks, backups, and security audits to safeguard our digital assets.</li><li>Collaborate with cross-functional engineering teams to identify and implement operational improvements.</li><li>Document IT procedures, configurations, and troubleshooting steps to maintain a comprehensive knowledge base.</li><li>Ensure compliance with IT policies and security best practices.</li></ul><p><strong>Skills & Technologies:</strong> This role offers a fantastic chance to apply and expand your knowledge in areas such as <strong>Computer Science</strong> principles, various aspects of <strong>Engineering</strong>, and comprehensive <strong>Information Technology (IT)</strong> operations. You'll gain hands-on experience with <strong>Network Administration</strong>, <strong>System Administration</strong>, <strong>Troubleshooting</strong> methodologies, and diverse <strong>Operating Systems</strong>. Your strong <strong>Problem Solving</strong> and <strong>Communication</strong> skills will be essential.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. You'll have access to continuous learning, mentorship, and opportunities to specialize in areas like <strong>Cloud Technologies</strong>, <strong>Cybersecurity</strong>, or advanced <strong>Database Management</strong>. This role is a stepping stone to a rewarding career in IT.</p><p><strong>Team & Culture:</strong> Join a collaborative and vibrant team that values innovation, support, and continuous improvement. We foster an environment where your ideas are heard, and your contributions are celebrated. You'll work alongside experienced professionals who are passionate about technology and dedicated to collective success.</p><p><strong>Impact:</strong> Your work directly contributes to the operational efficiency and reliability of our entire organization. By ensuring our systems run flawlessly, you empower every team member to achieve their goals, driving our business forward and making a significant impact on our success in the technology landscape.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated and results-driven Sales Executive ERP Solutions to join our team. The ideal candidate will be responsible for identifying new business opportunities, understanding client business needs, and promoting ERP solutions that help organizations improve their operations. This role requires strong communication, consultative selling skills, and the ability to build long-term client relationships.</p><p>Key Responsibilities</p><ul><li>Identify and develop new business opportunities through prospecting, networking, and referrals.</li><li>Conduct meetings and product presentations to understand customer requirements and demonstrate ERP solutions.</li><li>Build and maintain strong relationships with prospective and existing clients.</li><li>Prepare proposals, quotations, and commercial offers.</li><li>Manage the sales cycle from lead generation to contract signing.</li><li>Coordinate with the technical and implementation teams to ensure smooth project handover.</li><li>Follow up with clients to ensure customer satisfaction and identify upselling opportunities.</li><li>Maintain accurate sales records and update CRM/ERP systems.</li><li>Achieve monthly and annual sales targets.</li><li>Stay up to date with ERP market trends, competitors, and industry developments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Commerce, Information Systems, Computer Science, or a related field.</li><li>1 3 years of B2B sales experience (ERP, SaaS, software, or technology sales is preferred).</li><li>Fresh graduates with strong communication and sales potential may also be considered (if applicable).</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong relationship-building and customer service skills.</li><li>Self-motivated with a results-oriented mindset.</li><li>Good understanding of business processes is an advantage.</li><li>Proficiency in Microsoft Office.</li><li>Medical Insurance</li><li>L&D Programs</li><li>Flexible hours</li><li>Hybrid Work Environment</li></ul><p></p></section>
<p>SPOTless Dental Clinic is seeking a professional, organized, and customer-oriented Senior Receptionist to oversee front desk operations, manage patient appointments, and ensure an exceptional patient experience.</p><p> </p><h3>Key Responsibilities</h3><ul><li>Welcome and assist patients in a professional manner.</li><li>Schedule, confirm, reschedule, and follow up on appointments.</li><li>Handle inquiries through calls, WhatsApp, social media, and other communication channels.</li><li>Manage patient records, medical histories, and clinic systems accurately.</li><li>Coordinate doctor assignments and organize daily schedules.</li><li>Prepare invoices, process payments, and maintain billing records.</li><li>Record and update patient information for follow-up and marketing purposes.</li><li>Collaborate with doctors and internal teams to ensure smooth clinic operations.</li><li>Resolve patient concerns and complaints professionally.</li><li>Maintain a clean, organized, and professional reception area.</li><li>Support all daily secretary and administrative tasks.</li><li>Convert inquiries into bookings and support upselling of clinic services.<br> </li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul> <li>Prepare detailed quotes for contract renewal and RFP/RFI responses daily to ensure timely and accurate pricing for client proposals</li> <li>Maintain quote documentation with precise pricing and configuration updates weekly to support compliance and ease of access</li> <li>Ensure integrity of client information in database systems regularly to maintain data accuracy and reliability</li> <li>Update and manage Excel spreadsheets as needed to track quotes, documentation, and client interactions</li> <li>Handle external and internal queries professionally and promptly to promote a client-oriented service approach</li> <li>Perform bookings and purchase order processing daily to facilitate timely transaction completion and booking reconciliation</li> <li>Conduct quality assurance self-checks on documentation and processes to ensure high standards and accuracy</li> <li>Prioritize tasks to meet assigned deadlines consistently while paying attention to details for quality outcomes</li> </ul>",</div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To support the information security controls team by ensuring the proper enforcement of the developed identity related security policies in alignment with the set identity access management & governance security strategy and roadmap. In addition to enforce a proper governance model for the Identity and Access Management across the different applications, infrastructure and systems, including monitoring of identity related policy violations, as well as handling of the different identity access security approvals and reviews. Conduct the annual review and update of the area s processes, procedures and policies with the adherence to the developed SLAs. This includes mainly the review of the People & Human Resources Security Policy, the Physical & Environmental Security Policy and the Identity Related Access Management Procedures. Design and Develop the Identity and Access Management (IAM) Governance program and ensure proper management of the IAM governance activities including developing the different applications security matrices, mapping the different IT roles to their relevant business activities, identifying sensitive access, segregation of duties policies, etc. Liaise with the different business departments to develop an inventory of business activities, mapped to the relevant applications roles, through which sensitive and critical business activities are identified and setup on the IAM platform with appropriate risk ratings. Develop a comprehensive segregation of duties policy across the different business activities and ensure the same is maintained on the IAM platform to control SOD access violations and alert on the same. Liaise with IT Security IAM team to conduct annual review over the applications security matrices to reflect any changes on the matrix and ensure access is granted according to the conducted business activity with no segregation of duties policy violations. Ensure the proper management of the bank s identities according to the developed Human Resources and Physical & Environmental Security Policies through liaising with IT Security Identity & Access Management for the effective utilization and proper setup over the Identity & Access Management, the Privileged Access Management and the Security Access Management platforms. Monitor and track the violations to the developed identity related security policies to ensure the necessary disciplinary actions take place. This includes unjustified Local Admin Privileges, Segregation of Duties Policy Violations, unacceptable use of the bank s resources, etc. Maintain the standard operating procedures (SOP), for the different access management approvals and ensure proper adherence to the set SLA. Provide security controls approvals over identity related access requests, similar to VPN Access, Sensitive Applications Access, Local Admin Privileges, to ensure proper business justification is in place and according to the defined process and SLA. Support the implementation of the key strategic business initiatives and projects through the development of the necessary security access matrix mapped to the staff s job titles and business activities. Define the necessary physical access controls for CIB s headquarters, buildings and branches and work with the relevant teams to ensure proper implementation and enforcement of the same. Support the different HR Re-Structure activities to update the different security access matrix mapped to the staff s new job titles and business activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree of Engineering, Computer Science, Information Security or equivalent</li><li>Officer: Minimum 4 - 6 years of experience in IT, Information Security and/or Governance, Risk and Compliance</li><li>Senior Officer: 6 - 8 years of experience in IT, Information Security and/or Governance, Risk and Compliance</li><li>Risk management background</li><li>Recommended Certifications: SANS Global Information Assurance Certification (GIAC) CISM</li><li>Mandatory Certifications: ISO 27001:2013 Lead implementer</li><li>Skills</li><li>Very Good command of English and Arabic languages</li><li>Very Good Communication skills</li><li>Very Good Time Management skills</li></ul><p></p></section>
<ul><li><p>Provide hardware, software and all front-end technical support for internal users.</p></li><li><p>Troubleshoot and resolve hardware and software application issues</p></li><li><p>Respond to and resolve help desk via telephone, email, and ticket portals</p></li><li><p>Manage service ticket queue, prioritize requests and perform work to meet or exceed user expectations and deadlines.</p></li><li><p>Set up new desktops and laptops with necessary business applications.</p></li><li><p>Installing and configuring computer hardware, software, systems, networks, printers and scanners.</p></li><li><p>Set up user accounts, permissions, mailboxes, groups, Users applications and other server administration items</p></li><li><p>Configure and troubleshoot hardware as necessary (computers, printers, mobile phones, networking, wiring, etc.).</p></li><li><p>Perform routine and preventative maintenance on printers, copiers, fax machines, scanners and other equipment.</p></li><li><p>Testing new technology and organizing cables and testing the passive network</p></li><li><p>Install, maintenance and testing security cams</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Information Technology, Computer Science, Communication Engineering or a related discipline</p></li></ul><p></p>
<p>As a Travel Consultant, you will support the day-to-day operations of our corporate travel services by managing end-to-end travel arrangements and packages for our clients, ensuring smooth and efficient travel experiences. You will handle flight bookings, accommodation, transportation, and customized travel solutions while providing professional support and exceptional customer service.<br><br><strong>Key Responsibilities</strong></p><ul><li><p>Manage and respond to all travel requests from assigned corporate clients, providing timely, accurate, and professional service throughout the travel lifecycle.</p></li><li><p>Handle corporate travel bookings and sales opportunities for flights, hotels, holiday packages, visas, travel insurance, transportation, and other related travel services.</p></li><li><p>Process flight reservations, ticket issuance, reissuance, cancellations, refunds, schedule changes, exchanges, and other travel transactions accurately using GDS and supplier systems.</p></li><li><p>Maintain strong knowledge of airline products, fare rules, hotel offerings, destination information, visa requirements, travel regulations, baggage policies, health requirements, supplier promotions, and market developments.</p></li><li><p>Ensure all bookings and travel arrangements comply with corporate travel policies, agreed service standards, supplier terms, and applicable travel regulations.</p></li><li><p>Maintain accurate and up-to-date records of client interactions, quotations, bookings, payments, refunds, ticketing activities, and sales transactions in the CRM and reservation systems.</p></li><li><p>Prepare and provide quotations, travel options, itineraries, confirmations, invoices, and other required travel documentation in a timely and accurate manner.</p></li><li><p>Coordinate closely with the Finance Department to ensure timely payment verification, refund processing, transaction reconciliation, credit control, and compliance with financial procedures.</p></li><li><p>Coordinate with the Visa Department and relevant suppliers to facilitate the timely and efficient processing of visa applications, travel documentation, and related client requirements.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Minimum of 1 year of experience in airline ticketing, travel consulting, or a related travel industry role. </p></li><li><p>Proficiency in airline reservation systems, including Amadeus and Galileo (Basic and Advanced levels). .</p></li><li><p>Proficiency in Microsoft Office and online booking platforms.</p></li><li><p>Knowledge of domestic and international travel destinations, visa requirements, and travel regulations.</p></li><li><p>Excellent organizational skills with the ability to manage multiple bookings simultaneously.</p></li><li><p>Strong problem-solving skills and the ability to handle travel changes and customer concerns effectively.</p></li><li><p>Proven experience in handling ticketing processes, financial transactions, payments, refunds, and sales activities.</p></li></ul><p></p>
<p>Are you ready to embark on an exciting career journey in the heart of Giza, Egypt? We are seeking a passionate and experienced <strong>Call Center Agent</strong> to join our vibrant team! This is an incredible opportunity for individuals who thrive in a fast-paced environment and are dedicated to delivering exceptional customer experiences within the dynamic realms of customer service, sales, and tourism.</p><p><strong>Overview:</strong> As a crucial member of our on-site team, you will be the voice of our company, connecting with customers, resolving inquiries, and creating memorable interactions. You'll leverage your expertise in GDS systems and customer care to guide our clients through their needs, making every conversation count.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Engage with Customers:</strong> Handle inbound and outbound calls with professionalism and enthusiasm, providing comprehensive support and information.</li><li><strong>Problem Solve with Precision:</strong> Expertly address customer questions, concerns, and issues, ensuring swift and satisfactory resolutions.</li><li><strong>Navigate Travel Systems:</strong> Utilize your proficiency in <strong>Galileo</strong>, <strong>Amadeus</strong>, and other <strong>GDS</strong> platforms to manage bookings, itineraries, and travel-related services.</li><li><strong>Drive Sales & Service:</strong> Identify opportunities to enhance customer experiences through upselling and cross-selling relevant services, contributing to overall business growth.</li><li><strong>Maintain Excellence:</strong> Adhere to company policies and procedures, ensuring data accuracy and maintaining a high standard of service quality.</li></ul><p><strong>Skills & Technologies:</strong> This role demands a strong command of <strong>Call Center Operations</strong>, exceptional <strong>Customer Care</strong>, and a solid foundation in <strong>Customer Support</strong>. Your ability to navigate <strong>Galileo</strong>, <strong>Amadeus</strong>, and general <strong>GDS</strong> systems will be paramount to your success.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development! You'll have access to continuous training, opportunities to expand your expertise in the tourism and travel sectors, and a clear path for advancement within our growing organization.</p><p><strong>Team & Culture:</strong> Join a supportive and energetic team that values collaboration, innovation, and a shared commitment to customer satisfaction. We foster an inclusive environment where every voice is heard, and contributions are celebrated. Located in the bustling city of Giza, Egypt, our on-site presence ensures a dynamic and connected work atmosphere.</p><p><strong>Impact:</strong> Your dedication will directly contribute to our customers' satisfaction and our company's reputation for outstanding service. You will be instrumental in building lasting relationships and shaping positive experiences for every client you interact with.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Process accounts and incoming payments in compliance with financial policies and procedures Perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivable data. Prepare bills, invoices, and bank deposits. Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted Communicate with other departments and reply to the merchants complaints in a good manner while meeting the SLA. Ability to work on various systems (Operations, CRM & ERP). Verify discrepancies and resolve clients billing issues. Facilitate payment of invoices due by sending bill reminders and contacting clients.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>5+ years of experience in AR accounting Advanced knowledge of Microsoft Office (emphasis on Excel). knowledge of ERP system - Oracle NetSuite (Preferable). Knowledge of Power BI (Preferable). Strong ability to analyze financial information. Strong communication skills. Ability to speak and write English fluently</div><p></p></section>
<p>Responsibilities related to the Program:</p><ul><li>Prepare and update progress plans each semester for all students, consulting with the program director, confirming course offerings and estimated student numbers. (1st of Aug before fall – 1st of Jan before spring to have the time and prepare schedule).</li><li>Coordinate advising of students, handle drop/add, withdrawal, petitions, and schedule clashes.</li><li>Prepare course schedules for the upcoming academic year and review with program director.</li><li>Coordinate with other program coordinators within the same school or other departments to ensure requirements for common courses are met.</li><li>Collaborate with the IT department to create courses on MOODLE, communicate enrollment to faculty and students before the start of lectures.</li><li>Collaborate with the marketing department to update content on the website, brochures, and landing page.</li><li>Receive transfer-of-credit requests and share them with the program director to review and decide on the approval of new equivalent courses.</li><li>Review accumulative GPA for students to ensure fulfillment of hours per semester.</li><li>Communicate evaluation results to the program director and dean, including early and final evaluations.</li><li>Confirm receipt of final grades from part-time instructors, ensuring proper payment of compensation when required.</li><li>Ensure accurate communication of final grades to the Registrar after director’s approval.</li><li>Check graduating students' records for any missing requirements.</li><li>Communicate corporate scholarship agreements with the Finance department before the semester starts.</li><li>Attend the monthly school council meetings, if required.</li><li>Prepare hiring requests for part-time faculty, obtaining necessary signatures before submission to HR.</li><li>Organize events related to the program and coordinate with other departments such as finance, marketing, and procurement.</li><li>Assist in preparing documents outgoing to governmental institutions. (SCEU, NAQAAE, etc).</li><li>Upload revised documents to CMS and ERP systems.</li></ul><p>Responsibilities related to Faculty Members</p><ul><li>Ensure timely communication of course enrollment and course-related information to faculty members.</li><li>Verify the accuracy of final grades submitted by instructors.</li><li>Facilitate the faculty's payment.</li></ul><p>Responsibilities related to Students:</p><ul><li>Reach out to potential students to provide them with relevant programs and admission information.</li><li>Facilitate the admission process, including receiving applications, delivering them to the program director, and announcing results for applicants.</li><li>Oversee the registration process, collaborate with IT to create NU mail accounts for students, update student records, create class lists, receive, and process forms (withdrawal, incomplete, etc.), issue graduation certificates, enrollment certificates, and other required documents.</li><li>Provide guidance and updated records to students through faculty advising, ensuring they have the necessary information about curricula, academic regulations, and university status.</li><li>Perform any other tasks assigned by the Program Director or Dean that are within the scope of the role's responsibilities.</li></ul>
<ul><li><p>Execute daily sales activities including cold calls, follow-ups, and client meetings.</p></li><li><p>Identify and pursue potential leads and new business opportunities based on the sales plan.</p></li><li><p>Maintain and update client database and sales records.</p></li><li><p>Present company products/services to potential customers in a professional manner.</p></li><li><p>Follow up on inquiries and provide accurate information to clients.</p></li><li><p>Support the sales manager in achieving monthly and quarterly targets.</p></li><li><p>Prepare and submit daily, weekly, and monthly sales reports.</p></li><li><p>Attend client visits, site tours, and product presentations when needed.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Engineering</p></li><li><p>3–5 years of sales experience in construction field</p></li><li><p>Must own a car</p></li><li><p>Strong communication and interpersonal skills</p></li><li><p>Self-motivated, target-oriented, and eager to learn</p></li><li><p>Good presentation and negotiation skills</p></li><li><p>Ability to handle rejection and stay positive under pressure.</p></li><li><p>Proficient in CRM systems, Google drive and Microsoft Office (Excel, Word, PowerPoint)</p></li><li><p>Fluent in Arabic; good command of English is a plus</p></li><li><p>Willingness to travel for client visits when required</p></li></ul><p></p>
<p>EgyBell is Hiring a Data Entry Executive Activation and Dynamic for a leading travel and tourism company.</p><p>Key Responsibilities:</p><ul><li>Review and activate static and dynamic hotel contracts</li><li>Maintain accurate hotel rates pricing room allocations and availability</li><li>Verify hotel data and ensure data quality through regular audits</li><li>Coordinate with Contracting teams hotels and channel managers</li><li>Monitor contract activation within the required timelines</li><li>Handle uploading issues and follow up on system updates</li><li>Review promotional offers and negotiator reports</li><li>Lead support and monitor the performance of the data entry team</li><li>Train team members and ensure compliance with company standards</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>Bachelor s degree in Business Administration Tourism Hospitality Information Systems or a related field</li><li>2 to 4 years of experience in data entry hotel contracting travel operations or a similar role</li><li>Juniper experience is a must</li><li>Strong knowledge of hotel contracting static and dynamic contracts rate plans and channel management</li><li>Advanced Microsoft Excel skills</li><li>Strong analytical organizational and leadership skills</li><li>Very good command of English</li></ul>
<p>Key Responsibilities</p><p>.Welcome visitors and clients in a professional and friendly manner.</p><p></p><p>Answer and direct incoming phone calls and respond to general inquiries.</p><p></p><p>Manage incoming and outgoing correspondence.</p><p></p><p>Schedule appointments and coordinate meeting rooms when required.</p><p></p><p>Publish resale property advertisements on the company's Facebook page.</p><p></p><p>Upload and update resale units on the CRM inventory system.</p><p></p><p>Ensure all resale listings are accurate, complete, and regularly updated.</p><p></p><p>Coordinate with the Sales Team to receive new resale units and update availability.</p><p></p><p>Maintain organized records of resale properties and client information.</p><p></p><p>Assist with general administrative and office support tasks.</p><p></p><p>Prepare basic reports related to resale inventory and listings when requested.</p><p><strong>Requirements</strong></p><ul><li><p>Females only.</p></li><li><p>must be graduated.</p></li><li><p>unveiled.</p></li><li><p>Experience required from 6 months up to 1 year.</p></li><li><p>Availability to Attend Real Estate Expo And Orientations when required.</p></li><li><p>committed to our work working hours.</p></li><li><p>professional appearance and positive attitude</p></li><li><p>Strong organizational and multitasking skills.</p></li><li><p>proficiency in Microsoft Office (Word, Excel, Outlook)</p></li><li><p>Experience Using CRM systems is a plus.</p></li></ul><ul><li><p>Excellent communications skills </p></li></ul><p></p>
<p><strong> </strong></p><p></p><p><strong>Accounts Receivable Management</strong></p><p> </p><p>· Prepare and issue customer invoices, debit notes, and credit notes accurately and on time.</p><p>· Monitor customer accounts and follow up on outstanding balances to ensure timely collection.</p><p>· Record and apply customer payments accurately while maintaining up-to-date accounts receivable records and reconciliations.</p><p>· Perform periodic customer account reconciliations and resolve outstanding differences.</p><p>· Investigate and resolve billing discrepancies and customer account issues.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Collections & Customer Relations</strong></p><p> </p><p>· Communicate with customers regarding outstanding invoices and payment status.</p><p>· Follow up on overdue accounts to support the achievement of collection targets.</p><p>· Support the resolution of customer disputes by coordinating with Operations, Commercial, and other internal departments.</p><p>· Support month-end closing activities by ensuring all accounts receivable transactions are recorded accurately and on time.</p><p>· Prepare accounts receivable aging reports, collection reports, and other management reports to support decision-making and cash flow monitoring.</p><p> </p><p><strong>Compliance & Controls</strong></p><p> </p><p>· Ensure compliance with company policies, accounting standards, tax regulations, and internal controls.</p><p>· Maintain complete and accurate documentation for all accounts receivable transactions.</p><p>· Support internal and external audits by providing the required accounts receivable documentation and information.</p><p> </p><p><strong>Cross-Functional Collaboration</strong></p><p> </p><p>· Work closely with Operations, Commercial, and other internal departments to ensure accurate billing based on contracts, services provided, and supporting documentation.</p><p>· Coordinate with internal stakeholders to resolve billing issues and improve billing accuracy and efficiency.</p><p><strong> </strong></p><p><strong>Data Accuracy</strong></p><p><strong> </strong></p><p>· Maintain accurate customer master data and financial records within the accounting system.</p><p>· Ensure the accuracy and completeness of accounts receivable data to support reliable financial reporting.</p><p> </p><p><strong>Additional Responsibilities</strong></p><p> </p><p>· Perform any other duties or responsibilities assigned by the direct manager in line with the role and business requirements.</p><p><strong>Requirements</strong></p><p><strong>Experience and Knowledge</strong></p><p>· 2–4 years of experience in Accounts Receivable.</p><p>· Experience in the logistics or supply chain industry is preferred.</p><p>· Good knowledge of accounts receivable processes, customer billing, collections, and account reconciliations.</p><p>· Experience with ERP systems (e.g., Oracle Fusion, SAP, or similar) is an advantage.</p><p><strong>Skills and Abilities:</strong></p><ul><li><p>Strong analytical skills with a high level of attention to detail and accuracy.</p></li><li><p>Excellent communication, negotiation, and problem-solving skills.</p></li><li><p>Proficiency in Microsoft Office applications, particularly Microsoft Excel, and ERP/accounting systems.</p></li><li><p>Good command of written and spoken English.</p></li><li><p>Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.</p></li></ul><p>· Ability to work independently and collaboratively with cross-functional teams.</p><p>High level of integrity and ability to handle confidential financial information</p><p></p>
<p>Are you a visionary leader in the world of Building Information Modeling? Do you thrive on shaping the future of engineering and construction through innovative digital practices? We are seeking an exceptional <strong>BIM Engineer</strong> to join our dynamic team in <strong>Giza, Egypt</strong>. This is an incredible opportunity to leverage your extensive expertise and drive transformational projects from conception to completion.</p><p><strong>Overview:</strong> As a Senior Management level BIM Engineer, you will be at the forefront of integrating cutting-edge BIM methodologies across a diverse portfolio of projects. You will be instrumental in enhancing efficiency, accuracy, and collaboration within our engineering and architectural workflows, contributing significantly to our continued success and growth in the region.</p><ul><li><p><strong>Responsibilities:</strong></p></li><li><p><strong>Lead and oversee</strong> the implementation and advancement of BIM standards, protocols, and workflows across various engineering disciplines (Mechanical, Electrical, Civil, Structural, Architecture).</p></li><li><p><strong>Manage and mentor</strong> a team of BIM specialists, fostering a culture of excellence, innovation, and continuous improvement.</p></li><li><p><strong>Drive the development and execution</strong> of comprehensive BIM execution plans for complex projects, ensuring alignment with project goals and industry best practices.</p></li><li><p><strong>Perform advanced model authoring and coordination</strong> using industry-leading software like <strong>Revit</strong>, ensuring seamless integration of architectural, structural, and MEP designs.</p></li><li><p><strong>Conduct rigorous clash detection and resolution</strong>, proactively identifying and mitigating potential conflicts to optimize project delivery.</p></li><li><p><strong>Collaborate effectively</strong> with project managers, engineers, architects, and stakeholders to ensure BIM models serve as a central source of project information.</p></li><li><p><strong>Provide expert technical guidance and training</strong> on BIM tools and processes to enhance team capabilities and project outcomes.</p></li></ul><p><strong>Skills & Technologies:</strong> You will be an expert in <strong>BIM</strong> principles and practices, proficient in <strong>Revit</strong>, and possess a deep understanding of <strong>Engineering</strong> and <strong>Architecture</strong> disciplines. Experience with MEP systems, structural engineering, construction management software, and collaborative platforms like BIM 360 is highly valued.</p><p><strong>Growth Opportunities:</strong> This role offers unparalleled opportunities for professional development and career advancement. As a Senior Management team member, you will have the chance to shape strategic initiatives, influence company-wide standards, and lead a talented team, driving innovation within a leading organization.</p><p><strong>Team & Culture:</strong> Join a collaborative and forward-thinking team committed to excellence and innovation. We foster an environment where your ideas are valued, and your contributions make a tangible impact on groundbreaking projects in Egypt and beyond. We believe in empowering our people and providing the resources needed to succeed.</p><p><strong>Impact:</strong> Your work will directly influence the successful delivery of high-profile construction and infrastructure projects, contributing to sustainable development and technological advancement in the engineering sector. You will be a key player in shaping the built environment of Giza and setting new benchmarks for efficiency and quality.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience:</strong> We are seeking a seasoned professional with <strong>8-20 years of progressive experience</strong> in BIM and engineering roles, demonstrating a strong track record of success at a senior level.</p></li><li><p><strong>Career Level:</strong> This is a challenging and rewarding opportunity for a dedicated individual at the <strong>Senior Management</strong> level.</p></li><li><p><strong>Required Skills:</strong></p><ul><li><p>Exceptional proficiency in <strong>BIM</strong> methodologies and implementation.</p></li><li><p>Expert-level command of <strong>Revit</strong> for architectural, structural, and MEP modeling.</p></li><li><p>Robust background in <strong>Engineering</strong> principles, particularly within Mechanical, Electrical, Civil, or Structural disciplines.</p></li><li><p>Comprehensive understanding of <strong>Architecture</strong> and its integration with engineering designs.</p></li><li><p>Proven ability in <strong>MEP Systems</strong> design and coordination.</p></li><li><p>Strong experience in <strong>Construction Management</strong> and project delivery.</p></li><li><p>Demonstrated expertise in <strong>Project Coordination</strong> and stakeholder management.</p></li><li><p>Advanced skills in <strong>Clash Detection</strong> and resolution.</p></li><li><p>Familiarity with collaborative platforms such as <strong>BIM 360</strong>.</p></li><li><p>Proficiency in <strong>AutoCAD</strong>.</p></li><li><p>Exceptional <strong>Leadership</strong> and team management capabilities.</p></li><li><p>Superior <strong>Problem-solving</strong> acumen and analytical skills.</p></li><li><p>Excellent <strong>Communication</strong> and interpersonal skills.</p></li><li><p>Proven ability in <strong>Strategic Planning</strong> and execution.</p></li></ul></li></ul><p></p>