Information Systems Jobs in Egypt

<p><h4>Job description</h4> <p>Determines customers' needs and desires by specifying the research needed to obtain market information.</p> <p>Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes; assesses market competition by comparing the company's product to competitors' products.</p> <p>Provides source data for product line communications by defining product marketing communication objectives; assesses product market data by calling on customers with field salespeople and evaluating sales call results.</p> <p>Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.</p> <p>Facilitates inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.</p> <p>Brings new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with engineering and manufacturing.</p> <p>Introduces and markets new products by developing time-integrated plans with sales, advertising, and production.</p> <p>Determines product pricing by utilizing market research data; reviewing production and sales costs; anticipating volume; costing special and customized orders.</p> <p>Completes operational requirements by scheduling and assigning employees; following up on work results.</p> <p>Maintains product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.</p> <h4>Skills description</h4> <ul> <li><strong>Educational background:</strong><br> Bachelor's degree in Computer Science, or a related field.</li> <li><strong>Experience:</strong><br> 3 years of experience in same field.</li> <li><strong>Technical proficiency:</strong><br> Excellent product management skills.<br> Excellent understanding of customers.<br> Product development.<br> Requirements analysis.<br> Good planning and sales planning skills.<br> Competitive analysis.</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Portaluna, a Morgans Originals Hotel<br> Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.<br> This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p> <h4>Job description</h4> <ul> <li>Greet guests warmly upon arrival and ensure a smooth check-in process.</li> <li>Check guests in and out according to hotel policies, including handling payment and issuing room keys.</li> <li>Assist with special requests, upgrades, and room assignments based on availability.</li> <li>Provide guests with information about hotel facilities, amenities, and local attractions.</li> <li>Handle requests for services such as transportation, wake-up calls, and dining reservations.</li> <li>Resolve guest complaints or issues promptly and escalate to management when necessary.</li> <li>Maintain communication with housekeeping, maintenance, and other departments to ensure guest needs are met.</li> <li>Answer phones and other communications in a professional manner.</li> <li>Maintain accurate records of charges and payments.</li> <li>Handle cash, credit card transactions, and provide change or receipts as necessary.</li> <li>Update guest information in the hotel management system.</li> <li>Monitor hotel security by ensuring that guests’ identities are verified during check-in.</li> <li>Ensure that all guest-related safety protocols and procedures are followed.</li> <li>Upsell hotel services, amenities, and packages to enhance guest satisfaction and revenue.</li> <li>Maintain open communication with guests, ensuring all questions are answered and concerns addressed.</li> <li>Conduct courtesy calls to in-house guests and maintain records.</li> <li>Stay updated on hotel information and local services, including hours of operation, promotions, events, and attractions.</li> <li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li> </ul> <h4>Qualifications</h4> <h4>Abilities, key competencies, skills</h4> <p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p> <p><strong>Leading myself</strong><br> • Positive orientation<br> • Operational decision making<br> • Self-development and management</p> <p><strong>Leading others</strong><br> • Developing an empowered team<br> • Leading an engaged and diverse team<br> • Communication</p> <p><strong>Leading the business</strong><br> • Advocating guest passion<br> • Business planning and analysis<br> • Business improvement and change</p> <h4>Experience, certificates, education</h4> <ul> <li>Minimum 2 years experience in a similar capacity within a luxury hospitality environment.</li> <li>Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.</li> <li>Proficient in English language (verbal and written); Russian language proficiency is an asset.</li> <li>Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collected.</li> <li>Must be flexible in terms of working hours.</li> <li>A hospitality diploma is an asset.</li> <li>Computer literacy in Windows, MS Office Suite, and Opera PMS systems is recommended.</li> <li>Must have the ability to handle cash effectively and accurately.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for SAP Functional Supervisor/Manager for one of our partners, a pioneer in the Information Technology &amp; Services industry!<br> Job Summary: The SAP Functional Supervisor is a strategic and technical leader responsible for managing a team of SAP consultants and ensuring the successful implementation, maintenance, and optimization of SAP solutions for clients.<br> This role requires a blend of strong leadership skills, in-depth knowledge of SAP modules, and the ability to bridge the gap between business needs and technical functionalities.<br> Responsibilities: Leadership &amp; Team Management: Lead, mentor, and manage a team of SAP professionals, ensuring high performance and career development.<br> Provide guidance and oversight in the execution of SAP projects, ensuring they align with company objectives.<br> Coordinate and collaborate with cross-functional teams to ensure effective Operation and support of SAP systems.<br> Act as the primary point of contact for SAP-related escalations and issue resolution.<br> System Management: Oversee end-to-end SAP projects, from requirements gathering to deployment, ensuring timely delivery and within budget.<br> Collaborate with business stakeholders to define SAP system requirements and develop project roadmaps.<br> Manage SAP upgrades, implementations, and rollouts across modules (PSCD: Taxation and revenue management, FICA and Case Management).<br> System Optimization &amp; Support: Ensure the stability, security, and performance of the SAP systems.<br> Troubleshoot and resolve SAP system issues, working closely with internal teams and external vendors when necessary.<br> Continuously monitor and optimize SAP processes and workflows to improve operational efficiency.<br> Strategic Planning &amp; Development: Develop long-term SAP strategy to align with business objectives and technology roadmaps.<br> Identify opportunities for automation, streamlining processes, and integrating new technologies within the SAP environment.<br> Stay current with the latest SAP product releases and industry trends to drive innovation within the organization.<br> Collaboration &amp; Stakeholder Management: Work with business leaders to understand needs and translate them into actionable SAP solutions.<br> Ensure that SAP solutions meet both business requirements and compliance standards.<br> Facilitate training and knowledge transfer to end users to ensure the effective use of SAP systems.<br> Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.<br> A Master’s degree is a plus.<br> 8+ years of experience working with SAP systems, 3 years in a leadership or managerial capacity.<br> Strong experience with SAP modules such as SAP S/4HANA, TRM, FICA and Case Management, and other related modules.<br> Proven track record of successful SAP project management, including full implementations and system upgrades.<br> Strong leadership, interpersonal, and communication skills with the ability to manage and motivate a diverse team.<br> Experience in change management and process improvement initiatives within SAP environments.<br> Excellent communication and interpersonal skills with the ability to collaborate with business stakeholders and technical teams.<br> Strong analytical, problem-solving, and decision-making skills.<br> Knowledge of SAP integration with other enterprise systems is preferred.<br> Understanding of Tax Laws and Legislations.<br> Excellent communication skills with consulting experience preferred.<br> Egyptian Tax law understanding and IFRS.<br> Work Setup: Hybrid model: One remote working day &amp; four on-site working days.<br> Two days off: Friday &amp; Saturday.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description:</b><br>We are looking for a detail-oriented and reliable Accountant to join our finance team. The role is responsible for supporting operational finance activities, ensuring accurate reconciliations, timely payments, and compliance with accounting standards and audit requirements. You will work closely with suppliers, internal stakeholders, and auditors to maintain accurate financial records and contribute to efficient monthly closing processes.<br><b>Key Responsibilities</b><br><ul><li>Follow Standard Operating Procedures, maintain process documentation, and ensure audit compliance.</li><li>Maintain media supplier accounts and strengthen supplier relationships by performing monthly reconciliations, communicating on payments, differences, and credit notes.</li><li>Book and prepare sundry supplier payments.</li><li>Track overheads and maintain proper accruals in the books in line with accounting standards.</li><li>Prepare monthly balance sheet reconciliations and recommend adjustments when necessary.</li><li>Escalate issues promptly to the Operations Manager and suggest action plans for resolution.</li><li>Provide accurate and timely information to support external, internal, and client audits.</li></ul><br><b>Requirements</b><br><ul><li>Bachelor's degree in Accounting, Finance, or a related field.</li><li>Proven experience in accounting, with strong knowledge of reconciliations, accruals, and balance sheet management.</li><li>Familiarity with audit requirements and compliance processes.</li><li>Proficiency in accounting systems and MS Office (particularly Excel).</li><li>Strong attention to detail and organizational skills.</li><li>Ability to communicate effectively with suppliers and internal stakeholders.</li><li>Problem-solving mindset with the ability to suggest and implement corrective actions.</li><li>Ability to work under pressure and meet deadlines, especially during month-end closing.</li></ul><br><b>Location:</b><br>Cairo<br><b>Brand:</b><br>Dentsu<br><b>Time Type:</b><br>Full time<br><b>Contract Type:</b><br>Permanent<br> </div>

<p><strong>Job Overview</strong></p><p>We are seeking a motivated IT Teacher to join our educational team in Cairo, Egypt.&nbsp;</p><p>This apprenticeship-level role is ideal for candidates who are passionate about technology and education, with a drive to develop instructional programs and support students in acquiring practical IT skills.&nbsp;</p><p>The successful candidate will contribute to creating an engaging learning environment, delivering hands-on lessons, and mentoring students to build a solid foundation in information technology.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>We are a forward-thinking educational institution committed to fostering technical proficiency and lifelong learning.&nbsp;</p><p>Our programs emphasize practical application, digital literacy, and career-readiness, preparing students to succeed in a rapidly evolving tech landscape.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Plan, prepare, and deliver high-quality IT lessons aligned with curriculum standards and learning objectives.</li><li>Design and implement engaging instructional activities, labs, and projects that reinforce theoretical concepts with hands-on practice.</li><li>Assess student performance through assignments, quizzes, exams, and project work; provide constructive feedback and progress tracking.</li><li>Develop and maintain up-to-date teaching materials, including presentations, lab manuals, and digital resources.</li><li>Demonstrate and supervise the use of hardware, software, and networking concepts in a safe and accessible manner.</li><li>Differentiate instruction to accommodate diverse learning styles and proficiency levels among trainees.</li><li>Provide tutoring and mentorship to students, guiding them toward improving IT skills and pursuing related opportunities.</li><li>Collaborate with faculty and administrators to align IT curriculum with industry standards and school goals.</li><li>Participate in ongoing professional development to stay current with technology trends and teaching methodologies.</li><li>Maintain a positive classroom environment that promotes inquiry, collaboration, and responsible use of technology.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Information Technology, Computer Science, or a related field from an accredited institution.</li><li>At least 2 years of relevant experience in IT, preferably with exposure to teaching, tutoring, or training roles.</li><li>Strong foundational knowledge in computer hardware, software, networking, cybersecurity basics, and programming concepts.</li><li>Excellent communication and presentation skills in Arabic; proficiency in English is a plus.</li><li>Ability to explain complex concepts in a simplified and engaging manner.</li><li>Patience, adaptability, and a student-centered approach to instruction.</li><li>Basic classroom management skills and the ability to foster a collaborative learning environment.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Proficiency with common operating systems (Windows, Linux/macOS basics).</li><li>Experience with network fundamentals, configuring devices, and troubleshooting common IT issues.</li><li>Familiarity with programming concepts (e.g., Python, JavaScript) is advantageous.</li><li>Comfort using educational software, LMS platforms, and digital collaboration tools.</li><li>Strong organizational skills and attention to detail.</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary commensurate with experience.</li><li>Career development opportunities, including access to training and professional certifications.</li><li>Supportive work environment with a focus on learning and collaboration.</li><li>Opportunity to impact students’ educational journeys and future careers in IT.&nbsp; &nbsp; &nbsp; &nbsp;</li></ul>

<p><h4>Position summary</h4> <p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating or issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify or adjust billing. Compile and review daily reports, logs, contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify Loss Prevention or Security of any guest reports of theft.</p> <p>Assist management in training, evaluating, counseling, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment or Open Door Policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns.</p> <p>Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers or POS systems.</p> <p>Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> At least 1 year of related work experience.</p> <p><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Job description</h4> <ul> <li>Manage the end-to-end B2E collection cycle by following up on outstanding payments with employees of partner companies to ensure timely recovery of installments.</li> <li>Coordinate with HR departments of partner organizations regarding salary deductions and direct settlements to facilitate seamless and on-time payment collection.</li> <li>Escalate highly delinquent cases to the collections teams to initiate further recovery actions and minimize financial exposure.</li> <li>Record all collected payments and settlements accurately in the financial system to maintain up-to-date accounting ledgers and ensure full data integrity.</li> <li>Issue accurate invoices to corporate partners by excluding resigned employees to ensure precise billing and initiate the collection cycle without disputes.</li> <li>Submit final B2E collection reports to the finance department to facilitate financial reconciliation and support monthly closing activities.</li> </ul> <h4>Skills description</h4> <ul> <li>Educational background: Bachelor’s degree in Business Administration, Information Systems, Finance, or a related field.</li> <li>Experience: 0-1 years of experience.</li> <li>Technical proficiency: <ul> <li>Result orientation</li> <li>Operational awareness</li> <li>Building networks</li> <li>Coaching & mentoring</li> <li>Customer centricity</li> <li>MS Excel</li> <li>Collection management systems</li> <li>MIS reporting</li> <li>Financial systems</li> <li>B2E collection processes</li> </ul> </li> </ul></p><p></p>

<p><h4>JLL empowers you to shape a brighter way.</h4> <p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.</p> <h4>About the role</h4> <p>We are seeking a motivated and detail-oriented Junior Fit-Out Coordinator (MEP) to support the coordination and monitoring of tenant fit-out activities across our shopping malls. The successful candidate will assist in ensuring that MEP works are completed in accordance with approved standards, mall requirements, and project timelines.</p> <p>This role is ideal for candidates with an educational background in Mechanical, Electrical, or Building Services Engineering who are looking to develop their experience in commercial fit-out and facilities operations.</p> <h4>Key responsibilities</h4> <ul> <li>Assist in coordinating tenant fit-out works related to MEP systems, including HVAC, electrical, plumbing, and fire protection systems.</li> <li>Support the review of MEP drawings, material submittals, and technical documents to ensure compliance with mall standards and local regulations.</li> <li>Conduct routine site inspections and monitor fit-out progress to ensure quality and safety requirements are met.</li> <li>Coordinate with tenants, contractors, consultants, and internal teams regarding fit-out activities and site access requirements.</li> <li>Assist in identifying technical issues during fit-out works and follow up on corrective actions under the guidance of senior team members.</li> <li>Support testing and commissioning activities for MEP systems before tenant handover.</li> <li>Maintain fit-out records, inspection reports, and project documentation.</li> <li>Assist in monitoring contractor performance and ensuring works are completed within approved timelines.</li> <li>Support emergency maintenance coordination when required.</li> <li>Ensure compliance with health, safety, and environmental standards during fit-out activities.</li> <li>Stay updated on basic MEP standards, fit-out procedures, and industry practices.</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor’s degree in Mechanical Engineering or Electrical Engineering</li> <li>1–3 years of experience in MEP, fit-out coordination, facilities management, or construction projects.</li> <li>Basic knowledge of HVAC, electrical, plumbing, and fire protection systems.</li> <li>Familiarity with technical drawings and MEP coordination processes is an advantage.</li> <li>Good communication and interpersonal skills.</li> <li>Strong organizational and problem-solving abilities.</li> <li>Proficiency in MS Office applications.</li> <li>Willingness to learn and work in a fast-paced retail environment.</li> </ul> <h4>What we offer</h4> <p>We offer a supportive work environment, opportunities for professional development, and exposure to large-scale retail and commercial fit-out projects.</p> <p>If you are eager to build your career in MEP coordination and shopping mall operations, we encourage you to apply.</p> <h4>Location</h4> <p>On-site – Cairo, EGY</p> <p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!</p> <p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p> <h4>JLL privacy notice</h4> <p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p> <p>For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.</p> <p>For additional details please see our career site pages for each country.</p> <p>Jones Lang LaSalle (“JLL”) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may request an accommodation through the appropriate channels.</p></p><p></p>

<p><h4>Position summary</h4> <p>Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connect and direct calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.</p> <p>Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection, and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.</p> <p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Position summary</h4> <p>Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Audit statistical, financial, accounting, auditing, or payroll reports and tables. Audit and reconcile all revenue postings.</p> <p>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation</p><p></p>

Company Description Intoucx is a travel services company focused on delivering personalized, high-quality travel experiences for clients across diverse destinations. The organization values attentive customer service, efficient travel planning, and clear communication to ensure smooth and enjoyable trips. Team members collaborate in a dynamic environment where they help clients navigate travel options and resolve issues quickly. Intoucx encourages professional growth, reliability, and a commitment to enhancing overall customer satisfaction in the travel sector. Role Description This is a full-time, on-site French Travel Advisor role based in Qesm 1st 6 October. The French Travel Advisor will assist clients with planning and booking travel arrangements, including flights, accommodations, transport, and activities, while using French as a primary communication language. Responsibilities include responding to inquiries, recommending suitable travel options, providing accurate information on itineraries and policies, and ensuring a high level of customer satisfaction. The role involves handling changes and cancellations, resolving customer concerns, maintaining detailed records in booking systems, and coordinating with internal teams and external partners. The advisor will also contribute to improving service processes and promoting travel services in line with company standards and guidelines. Qualifications Strong customer-facing capabilities, including Customer Service and Customer Satisfaction skills. Clear and professional Communication skills, in both French and English. Hands-on experience with Travel Arrangements, such as booking and managing itineraries. Background or familiarity with Travel Agency operations and tools. Attention to detail, problem-solving abilities, and adaptability in a fast-paced environment. Ability to work on-site in Qesm 1st 6 October and collaborate effectively with colleagues. Comfort with computer-based booking systems and basic office software. Relevant education in tourism, hospitality, languages, or a related field is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Envision Employment Solutions is currently looking for German Operations Support Associates for one of our partners, a global provider of Technology and Business Solutions .<br> Job Summary: We are looking for enthusiastic and customer-focused German Operations Support Associates to join our growing team.<br> This role combines both voice and non-voice support responsibilities, ensuring a seamless experience for our German-speaking customers while maintaining operational excellence.<br> Responsibilities: Voice Support Handle inbound and outbound calls from German-speaking customers.<br> Resolve customer inquiries and provide accurate information.<br> Deliver exceptional customer service while maintaining quality standards.<br> Escalate complex cases to the relevant teams when required.<br> Non-Voice Support Respond to customer inquiries via email, chat, and ticketing systems.<br> Process requests and update customer records accurately.<br> Document customer interactions and case resolutions.<br> Meet service level agreements (SLAs) and quality targets.<br> Operations Support Follow established processes, policies, and compliance requirements.<br> Collaborate with internal stakeholders to resolve customer issues.<br> Support continuous improvement initiatives and operational excellence.<br> Meet productivity, quality, and customer satisfaction KPIs.<br> Professional training and development opportunities.<br> Career growth within a global organization.<br> Exposure to international clients and business environments.<br> Inclusive, diverse, and collaborative workplace culture.<br> Bachelor's degree preferred.<br> Fresh graduates are welcome to apply.<br> 0–1 year of experience in customer service, operations, or BPO environments is an advantage.<br> Strong communication and problem-solving skills.<br> Ability to work in a fast-paced, multicultural environment.<br> Language Requirements Mandatory German Language Proficiency: Minimum B2 Level (CEFR).<br> Strong verbal and written communication skills in German.<br> Technical Skills Basic knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).<br> Good typing and written communication skills.<br> Experience with CRM or ticketing tools is a plus.<br> Strong attention to detail and accuracy.<br></span> </div>

The Travel Consultant at Sun Tours is responsible for providing professional, personalized, and high-quality travel consultation services to clients. The role involves understanding clients’ travel requirements, recommending suitable travel solutions, and managing travel arrangements including flights, hotels, tours, transportation, and other travel-related services while maintaining Sun Tours’ standards of professionalism, accuracy, and customer service excellence.<br>Key Responsibilities• Represent Sun Tours professionally and maintain a high standard of customer service in all client interactions.• Understand clients’ travel needs, preferences, budgets, and expectations.• Recommend suitable destinations, travel options, itineraries, and travel services based on clients’ requirements.• Advance practice and knowledge in Amadeus and Galileo GDS systems.• Handle flight reservations, ticketing, rebooking, cancellations, reissues, and related transactions in accordance with airline rules and Sun Tours’ policies.• Make and manage hotel, transportation, tour, and other travel-related reservations.• Handle booking amendments, cancellations, refunds, and rebooking requests according to supplier terms and Sun Tours’ policies.• Provide clients with accurate information regarding travel arrangements, visa requirements, documentation, and destination-related information.• Follow up with clients and suppliers to ensure all travel arrangements are confirmed and completed smoothly.• Maintain accurate records of bookings, client information, payments, and travel documents.• Coordinate with airlines, hotels, DMCs, transportation providers, and other suppliers as required.• Respond to client inquiries promptly and professionally through email, phone, Whats App, and other approved communication channels.• Handle client complaints and concerns professionally and escalate issues to the appropriate manager when necessary.• Build and maintain strong relationships with clients and contribute to repeat business and client loyalty to Sun Tours.• Identify opportunities to promote additional travel services and contribute to Sun Tours’ sales objectives.• Stay updated on destinations, airlines, hotels, travel products, visa requirements, and relevant tourism industry developments.• Ensure all client information and company information are handled confidentially in accordance with Sun Tours’ policies.• Follow all Sun Tours policies, procedures, service standards, and operational guidelines.• Work collaboratively with other Sun Tours departments to ensure a smooth and seamless client experience.• Perform any other duties related to the position as assigned by the direct manager. Required Qualifications & Skills• Bachelor’s degree or diploma in Tourism, Travel, Hospitality, English Literature, or a related field is preferred.• 3-5 previous experience in travel consultancy, reservations, ticketing, or tourism is preferred.• Willingness and ability to work flexible shift• Practical experience with Amadeus and Galileo GDS systems is required.• Good knowledge of flight reservations, ticketing, rebooking, cancellations, and fare rules.• Good knowledge of travel destinations, airlines, hotels, and tourism products.• Strong customer service and communication skills.• Excellent attention to detail and organizational skills.• Ability to manage multiple client requests and bookings simultaneously.• Strong problem-solving and follow-up skills.• Good command of English; additional languages are an advantage.• Good computer skills and ability to work with travel booking systems and other relevant software.• Ability to work under pressure and meet deadlines.• Professional appearance and communication style.<br>Key Competencies• Customer Service Excellence• Communication Skills• Amadeus & Galileo GDS Proficiency• Travel & Destination Knowledge• Good experience in Sales techniques. • Attention to Detail• Problem Solving• Time Management• Teamwork & Collaboration• Organization & Follow-up• Professionalism & Accountability<br>https://www.suntoursgroup.com/jobs/travel-consultant/

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Key Responsibilities<ul><li>Provide first-line technical support to customers via phone, email, and chat.</li><li>Troubleshoot and resolve technical issues or escalate them when necessary.</li><li>Log, track, and update support tickets accurately.</li><li>Guide customers through basic troubleshooting steps and product usage.</li><li>Collaborate with internal teams to resolve customer issues.</li><li>Maintain a high level of customer satisfaction through professional communication.</li><li>Document solutions and contribute to the knowledge base.</li><li>Stay up to date with product features and technical processes.</li></ul>Requirements<ul><li>Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field, <strong>or</strong> equivalent technical training (e.g., ITI) or self-learning experience.</li><li><strong>OR</strong> previous experience in a light Technical Support role with a strong interest in developing technical skills.</li><li>Customer service experience is a plus.</li><li>Fluent English (spoken and written).</li><li>Excellent communication and interpersonal skills</li><li>Ability to learn quickly and work in a fast-paced environment.</li><li>Willingness to work rotational shifts if required.</li></ul> </div>

<p><h4>Position summary</h4> <p>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.</p> <p>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Analyst <br> <br><strong>Responsibilities</strong> <br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Requirements</strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br><strong>Preferred Skills:</strong><br><ul><li>Experience with wireframing or prototyping tools (e.g., Figma, Balsamiq).</li><li>Knowledge of industry trends and emerging technologies.</li></ul><br><strong>Benefits</strong><br><ul><li><strong>Decent medical coverage</strong></li></ul><ul><li><strong>Positive work environment.</strong></li></ul><ul><li><strong>Salary in USD</strong></li><li><strong>Work remotely</strong></li></ul><br> </div>

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, consultative, and innovative outsourcing solutions that support diverse business needs and help clients focus on their core operations. With strong global coverage and deep cultural understanding, ETISAL International tailors services to enhance customer experience and operational efficiency. The company is committed to first-class quality, the value of human capital, and the use of state-of-the-art technologies and best practices. ETISAL International continually improves its management and operational standards with an emphasis on transparency, flexibility, integrity, and exceeding client expectations. Role Description The Customer Service Specialist / Dubai Freezone role is a full-time, on-site position based in Cairo, Egypt. In this role, the specialist will handle inbound and outbound customer interactions, respond to inquiries, and resolve issues efficiently and professionally. Daily tasks include managing phone calls and other communication channels, providing accurate information about products and services, and documenting interactions in internal systems. The specialist will work to enhance customer satisfaction by delivering a positive experience, following established procedures, and escalating complex cases when necessary. Collaboration with team members and supervisors to meet performance targets and service level agreements is an essential part of the role. Qualifications Strong Customer Service and Customer Support skills, with the ability to handle diverse inquiries and resolve issues effectively. Focus on Customer Satisfaction and Customer Experience, demonstrating empathy, patience, and a client-centered approach. Professional Phone Etiquette, including clear communication, active listening, and courteous interaction across all channels. Good command of English and Arabic, both spoken and written. Previous experience in call centers, BPO, or customer-facing roles is preferred. Ability to work on-site in Cairo, Egypt, and maintain flexible availability as required. Strong problem-solving skills, attention to detail, and ability to work under pressure while meeting performance targets. Basic computer literacy and familiarity with CRM or contact center systems are beneficial.

Company Description Proleaders Company – شركة نخبة القادة is a training solutions provider focused on empowering individuals and organizations through tailored, market-driven learning programs. The company offers a diverse range of language, administrative, and technical training designed to support participants’ professional and educational goals. Its team of experienced trainers delivers knowledge and practical skills using interactive, innovative methods for an engaging learning experience. All programs are based on modern educational approaches and best practices, with a strong emphasis on real-world application and measurable outcomes. Proleaders is committed to continuous improvement, high training quality, and professional support to help clients achieve their objectives.<br>Role Description The Sr. Telesales role is a full-time, on-site position based in Giza. The Sr. Telesales professional will handle outbound and inbound calls to promote training programs, qualify leads, and convert prospects into participants. Daily responsibilities include presenting course offerings, answering inquiries, and providing clear information to potential and existing clients. The role involves maintaining accurate records in CRM systems, following up on leads, and coordinating with the training and operations teams to ensure a smooth enrollment process. The Sr. Telesales team member will also contribute to meeting sales targets, supporting customer retention, and identifying opportunities for upselling or cross-selling relevant programs.<br>Qualifications<br> Strong Sales skills, including telesales experience, lead qualification, and closing techniques. Excellent Communication abilities, both verbal and written, with clear, professional phone etiquette. Customer Service and Customer Support skills to handle inquiries, resolve issues, and build long-term relationships. Experience in Training or education services, with the ability to understand and explain program features and benefits. Proven ability to meet or exceed sales targets and work with CRM or call center systems. Strong organizational skills, attention to detail, and the ability to manage multiple leads simultaneously. Comfort working in an on-site, team-oriented environment in Giza, with a proactive and result-focused mindset. Relevant diploma or bachelor’s degree in Business, Marketing, or a related field is preferred; prior experience in telesales for training or services is an advantage.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced leader with comprehensive expertise in human resources operations and a demonstrated ability to execute strategic initiatives that drive organizational performance and ensure regulatory compliance.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Direct and oversee all operations of the People &amp; Culture Department and execute the human resources strategy in alignment with senior leadership directives</li><li>Establish and maintain professional employee relations standards through structured communication protocols, documented procedures, and adherence to company policies</li><li>Serve as a member of the Executive Committee, providing strategic human resources counsel on talent management, organizational development, employee relations, and administrative oversight</li><li>Deliver strategic human resources support to executive leadership and ensure all policies and procedures align with the organization's mission and legal requirements</li><li>Provide guidance to departmental leaders and senior managers in developing and implementing corrective action plans based on employee feedback and performance data</li><li>Administer all human resources programs including compensation and benefits administration, leave management, disciplinary procedures, investigations, performance management, talent management, occupational health and safety, and training and development initiatives</li><li>Develop and manage the annual People &amp; Culture budget, monitor expenditures, prepare month-end financial reports, and forecast departmental accounts</li><li>Conduct analysis of organizational trends and metrics using the human resources information system (HRIS) and talent management platforms to inform strategic decisions</li><li>Oversee recruitment operations in accordance with established company policies and procedures</li><li>Ensure organizational compliance with all applicable employment laws, regulations, and occupational health and safety requirements; conduct regular audits and update policies as necessary</li><li>Evaluate and enhance human resources processes and practices to optimize operational efficiency and organizational performance</li><li>Execute disciplinary actions and employee terminations in accordance with company policy and legal requirements</li><li>Coordinate and oversee employee events and organizational initiatives</li><li>Provide oversight and support for designated committees including Employee Recognition and Diversity, Equity &amp; Inclusion</li><li>Ensure adherence to Accor/Ennismore policies and local legislation across all human resources functions</li><li>Maintain professional standards in all interactions and communications</li><li>Perform additional duties as assigned</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Human Resources, Business Administration, or related field</li><li>Minimum of 10 years of progressive Human Resources Management experience, including responsibility for HR operations and strategic initiatives</li><li>Demonstrated expertise across all core HR functions including recruitment, compensation and benefits administration, employee relations, performance management, and compliance</li><li>Advanced proficiency in written and verbal communication with the ability to articulate HR strategy to executive leadership and all organizational levels</li><li>Proven capability to design and implement leadership development and talent management programs</li><li>Strong financial acumen with demonstrated experience in budget development, expense management, and financial forecasting</li><li>Comprehensive knowledge of employment law, regulatory compliance, and occupational health and safety requirements</li><li>Established track record of building and managing high-performing HR teams</li><li>Professional HR certification (SHRM-CP, SHRM-SCP, or equivalent)</li><li>Hospitality industry experience, particularly in hotel or resort operations</li><li>Experience with Human Resources Information Systems (HRIS) and talent management platforms</li><li>Demonstrated success implementing organizational change initiatives and process improvements</li></ul><p></p></section>