Information Systems Jobs in Egypt
20344 Jobs Found
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>The Mövenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.<br> </p><br><br>Job Description<br><br><ul><li>Greet guests warmly and professionally upon arrival, answering any initial inquiries.</li><li>Schedule and confirm appointments, ensuring accuracy and availability.</li><li>Provide information about spa services, packages, and promotions.</li><li>Handle guest requests and inquiries promptly and efficiently.</li><li>Address any guest concerns or complaints with professionalism and empathy, seeking resolution.</li><li>Build and maintain strong relationships with guests to foster loyalty.</li><li>Manage the reception area, ensuring it is clean, organized, and well-stocked.</li><li>Answer and direct phone calls professionally.</li><li>Process payments and handle cash transactions accurately.</li><li>Maintain accurate records of appointments, guest information, and daily transactions.</li><li>Assist with inventory management of spa products and supplies.</li><li>Prepare treatment rooms for each guest, ensuring they are clean, stocked, and welcoming.</li><li>Assist therapists with guest check-in and check-out procedures as needed.</li><li>Promote spa memberships, packages, and special offers.</li><li>Provide information about spa events and promotions.</li><li>Assist with the development of marketing materials as needed.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent.</li><li>Prior experience in customer service, hospitality, or a related field preferred.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to work independently and as part of a team.</li><li>Proficiency in Microsoft Office 1 Suite or similar software.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To lead and oversee the strategic implementation and continuous optimization of the asset management system (IBM Maximo), ensuring accurate asset data, effective maintenance strategies, and integration with key enterprise functions. The role is responsible for developing asset hierarchies, managing lifecycle strategies, supporting cross-functional collaboration, and ensuring compliance with international standards such as ISO 55000. Through data-driven decision-making, system enhancements, and stakeholder engagement, the Head of Asset Management ensures the reliability, performance, and cost-effectiveness of assets across the organization.</p><p>RESPONSIBILITIES/DUTIES</p><p>Asset Management Strategy & Leadership</p><ul><li>Lead the end-to-end implementation of IBM Maximo, including planning, system configuration, testing, data migration, user acceptance testing, and go-live support.</li><li>Define and manage asset hierarchies, classifications, attributes, and lifecycle strategies within the Maximo system.</li><li>Ensure alignment of asset management objectives with broader corporate goals by working collaboratively with engineering, IT, operations, and finance teams.</li><li>Drive continuous improvement of asset management practices and tools to meet evolving business needs and user expectations.</li></ul><p>System Integration & Optimization</p><ul><li>Oversee the seamless integration of Maximo with enterprise systems such as procurement, finance, and SCADA, ensuring efficient data exchange and process alignment.</li><li>Lead the design, development, and implementation of Maximo workflows, automated alerts, and escalation procedures to streamline asset-related processes.</li><li>Conduct impact assessments for requested Maximo customizations and lead user acceptance testing to validate changes before deployment.</li></ul><p>Data Governance & Reporting</p><ul><li>Manage the collection, cleansing, validation, and ongoing maintenance of asset data to ensure accuracy, integrity, and completeness.</li><li>Monitor and report on KPIs related to asset performance, availability, lifecycle costs, and maintenance history.</li><li>Analyze trends in asset performance and maintenance data to support planning for preventive actions, capital replacement, and risk mitigation strategies.</li></ul><p>Maintenance Strategy Development</p><ul><li>Design and implement preventive, corrective, and condition-based maintenance strategies using Maximo s PM module to enhance asset reliability and optimize lifecycle cost.</li></ul><p>Training, Support & Compliance</p><ul><li>Provide comprehensive training, documentation, and ongoing support to Maximo users, ensuring effective system adoption and usage.</li><li>Act as the primary point of contact for troubleshooting and user support related to Maximo functionality and reporting.</li><li>Ensure asset management processes and system usage comply with ISO 55000 standards and other applicable frameworks.</li></ul><p>Safety Responsibilities</p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Engineering, Information Systems, or a related technical field.</li><li>Fluent in English and Arabic, French is a plus.</li><li>Familiarity with ISO 55000, reliability-centered maintenance (RCM), and lifecycle asset planning.</li><li>Experience in data governance, asset hierarchy design, and CMMS best practices.</li><li>Certification in Maximo or asset management (e.g., IAM Certificate, Maximo Certified Professional) is preferred.</li><li>From 7 to 10 years of experience in asset management, maintenance systems, or reliability engineering.</li><li>Proven experience implementing and managing IBM Maximo in large-scale industrial or infrastructure environments.</li><li>Demonstrates a long-term, data-driven approach to asset management, aligning system capabilities and practices with organizational goals.</li><li>Uses asset performance data to drive decisions, identify risks, and recommend improvements in maintenance and lifecycle strategies.</li><li>Builds strong relationships with cross-functional teams (engineering, IT, operations, finance) to ensure alignment and support for asset management initiatives.</li><li>Proactively identifies system enhancements and process improvements based on evolving business needs and user feedback.</li><li>Takes full ownership of asset data integrity, system performance, and compliance with applicable standards such as ISO 55000.</li><li>Clearly conveys technical information and recommendations to both technical and non-technical stakeholders.</li><li>Leads the asset management team with professionalism and integrity, fostering a culture of performance, innovation, and responsibility.</li><li>Supports end-users through training, troubleshooting, and documentation, ensuring high system usability and satisfaction.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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About the job Business Analyst #D003 <br> <br><strong>Duties & Responsibilities </strong><br><ul><li>Collaborate with clients to understand business needs, goals, and challenges.</li><li>Translate business requirements into detailed technical specifications for developers.</li><li>Facilitate workshops, interviews, and brainstorming sessions to gather requirements.</li><li>Develop and maintain project documentation, including user stories, process flows, and use cases.</li><li>Work closely with the development team to ensure the delivered solution meets business objectives.</li><li>Perform gap analysis and recommend improvements to current systems or processes.</li><li>Support testing efforts by defining test cases, reviewing results, and addressing issues.</li><li>Monitor project progress, resolve roadblocks, and communicate updates to stakeholders.</li></ul><br><strong>Qualifications, Skills & Abilities </strong><br><ul><li>Bachelor's degree in Business Administration, Computer Science, Information Systems, or a related field.</li><li>2+ years of experience as a Business Analyst in software development projects.</li><li>Strong understanding of software development lifecycle (SDLC) and agile methodologies.</li><li>Proficiency in Jira, Confluence, or similar project management and documentation tools.</li><li>Excellent communication and interpersonal abilities to collaborate with technical and non-technical stakeholders.</li></ul><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s) sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p><p>CORE WORK ACTIVITIES Analyzing and Reporting Revenue Management Data Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Analyzes information and evaluates results to choose the best solution and solve problems. Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders. Translates or explains what information means and how it can be used. Evaluates effectiveness of property participation in electronic sales channels. Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space 3-month and 6 month, long range and budget. Assists hotels with pricing and provides input on business evaluation recommendations. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Works with Market VP, Market GM and GM s to assist in pricing analyses for all products in Market. Assists with account diagnostics process and validates conclusions.</p><p>Managing Revenue Management Projects and Strategy Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Updates market and revenue knowledge and aligns strategies and approaches accordingly. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Takes a predetermined strategy and drives the execution of that strategy. Thinks creatively and practically to develop, execute and implement new business plans. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Manages all revenue, profit and demand data associated with rooms and function space. Provides recommendations to improve effectiveness of revenue analysis processes. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Develops specific goals and plans to prioritize, organize, and accomplish your work. Develops the Business Outlook Strategy. Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership. Establishes and maintains effective and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual. Provides critical input to market leaders for development of property and overall revenue sales strategy. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. Manages inventory to maximize cluster rooms revenue. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests.</p><p>Building Successful Relationships Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders. Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</p><p>Managing and Conducting Human Resources Activities Interviews and hires employees with the appropriate skills to meet the business needs of the unit. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Administers bonus and incentive programs. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems and concerns. Manages employee progressive discipline procedures for areas of responsibility. Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area. OR 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Workday Configuration and HRIS Analyst is the person who makes sure our People systems work the way they should: accurate, efficient, and easy for employees to use. You ll spend part of your time ensuring day-to-day operations run smoothly and part of your time improving on status quo: building new workflows, cleaning up data, and finding ways to make processes less manual and more scalable. We re looking for a Workday HR Analyst who can help us with employee inquiries, implementations, systems builds, and integrations - someone who can take business needs, translate them into system requirements, and deliver solutions that work. Under direction from the Senior Director, HRIS, you ll partner with cross-functional teams to bring new tools online, test changes, and make sure our systems talk to each other the way they should. You will work with partners to solve problems, and guide the rollout of new functionality. You ll train users, create documentation, and keep a close eye on data integrity so our team can make good decisions based on reliable information. Translate business needs into system requirements and deliver clean, scalable solutions that improve how we work. Build and maintain integrations between Workday, ATS, compensation and payroll tools, to create smooth, accurate data flow across the company. Identify manual, error-prone processes and lead automation projects that reduce administrative work and improve data accuracy. Own change management for system updates and new technology implementations by creating rollout plans, communications, and training that ensure a smooth transition and strong adoption. Conduct regular system audits, reconciliations, and testing to maintain accurate, compliant, and secure People data. Maintain clear documentation of system configurations, workflows, and policies so they are easy to reference and update as we grow. Stay current on product releases, patches, and industry best practices, proactively recommending opportunities to improve system performance and internal workflows.</p><p>HRIS Management and Technical Support</p><p>Act as an administrator for Workday, including data entry and data maintenance. Troubleshoot issues promptly, document resolutions, and implement preventative measures to avoid repeat problems. Build and maintain Workday dashboards and reports that give the People team, Finance, and leadership clear, actionable insights on headcount, hiring, attrition, compensation, and more. Provide expert support and training to People team members and managers, ensuring they are confident using systems and have what they need to be successful. Maintain the library of job aids, process documentation, and knowledge base articles to enable self-service.</p><p>Cross-Functional Partnership</p><p>Collaborate with IT, Payroll, Finance, Legal, and Data teams to ensure People systems integrate seamlessly with company infrastructure and support business goals. Partner with People leadership to prioritize system enhancements and technology investments that enable us to scale effectively. Work with cross-functional partners to identify process gaps, test solutions, and implement improvements that make systems more efficient and user-friendly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in IT or HR technology roles, ideally in a high-growth or rapidly changing environment.</li><li>5+ years hands-on experience with Workday HCM including with configuration, maintenance, integration, and end-to-end implementations.</li><li>Experience working in a Matrixed environment and/or a multi-national company.</li><li>Proficiency in Excel and comfort working with structured data, including building reports and dashboards.</li><li>Strong attention to detail and commitment to data integrity, with experience performing audits and ensuring compliance with data privacy regulations.</li><li>Excellent organizational and project management skills, able to manage multiple priorities and deadlines.</li><li>Ability to work independently, troubleshoot issues, and solve problems with minimal direction.</li><li>Exceptional communication and interpersonal skills, with the ability to explain technical concepts and partner effectively with employees at all levels.</li><li>Adaptability in a fast-paced work environment, eager to continuously improve systems and processes.</li><li>Proven ability to analyze complex scenarios and recommend strategic, technology-driven solutions that scale.</li></ul><p></p></section>
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<span>Recruitment and Onboarding: Source candidates through various channels such as job boards, social media, and referrals.<br> Screening CVs, scheduling interviews and facilitating the hiring process.<br> Coordinate new employee onboarding, including paperwork.<br> Employee Relations:.<br> Assisting in conducting exit interviews and analyzing feedback to identify trends and areas for improvement.<br> HR Administration: Assisting in Maintaining accurate employee records and ensure compliance with relevant laws and regulations.<br> Working on HRIS (Human Resources Information System) and updating employee data as necessary.<br> Assist in the development and implementation of HR policies and procedures.<br> Benefits Administration: Administer employee benefits programs, including medical insurance, and leave policies.<br> Assist employees with benefit inquiries, enrollments, and changes.<br> Training and Development: Identify training needs within the organization and coordinate training sessions or programs.<br> Support employee development initiatives, including performance management and career planning.<br> Track training activities and evaluate effectiveness to ensure continuous improvement Employee social and medical insurance SIM card provided Annual bonus upon KPIs Bachelor’s degree in human resources, Business Administration, or related field.<br> 1-2 years of experience in HR roles, preferably in FMCG or related industry.<br> Strong understanding of HR principles, practices, and employment laws.<br> Excellent communication and interpersonal skills.<br> Ability to maintain confidentiality and handle sensitive information with discretion.<br> Proficiency in HRIS, MS Office Suite, and other relevant software.<br></span> </div>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<p><h4>Position summary</h4>
<p>Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Prepare or edit letters, invitations, monthly and quarterly press reports, and news releases, using word processing, spreadsheet, database, or presentation software. Make updates to property website. Respond to all daily general media inquiries or refer to an appropriate spokesperson. Monitor media coverage and other external factors to identify potential or actual problem areas and opportunities. Support media relations outreach efforts and other activities to bolster the property's reputation and image in the community. Coordinate on-property visits from media, including reservations, amenities, special requests, and dining. File and update press database, digital library, and press clippings.</p>
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<p>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear</p><p></p>
<p><h4>Position summary</h4>
<p>Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).</p>
<p>Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
Company Description RED | Real Estate Domain offers a modern, data-driven approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey, combining expert industry advice with statistics, technology, and a curated bundle of value-added services. RED leverages first-hand market information and digital tools to help clients make faster, easier, and well-informed decisions. The company collaborates with a broad network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan. These partnerships span both residential and commercial projects, providing diverse opportunities for real estate professionals.<br>Role Description The Real Estate Agent at RED | Real Estate Domain is a full-time, on-site role based in Cairo, Egypt. The agent will support clients throughout the buying, selling, and leasing process by conducting property tours, explaining project features, and matching client needs with suitable residential and commercial offerings. Daily activities include generating and following up on leads, maintaining regular communication with prospects and clients, and preparing and presenting offers and contracts in alignment with company standards and legal requirements. The role involves staying current on market trends in areas such as New Cairo, New Capital, and surrounding regions, updating internal systems with accurate property and client information, and collaborating with colleagues to deliver a high-quality, data-backed customer experience. The agent will also represent RED professionally in meetings and events and uphold the company’s values of transparency, service excellence, and informed advisory.<br>Qualifications<br> Candidates should possess a valid Real Estate License and a solid understanding of Real Property regulations and practices. Candidates should possess strong Real Estate market knowledge, including familiarity with residential and commercial projects in Cairo and surrounding areas. Candidates should possess proven Sales skills, including lead generation, negotiation, and closing deals in a target-driven environment. Candidates should possess excellent Customer Service skills, with the ability to build trust, manage expectations, and maintain long-term client relationships. Relevant qualifications such as a degree or diploma in Business, Marketing, Real Estate, or a related field are beneficial. Strong communication and presentation skills in English and Arabic, with the ability to explain complex information clearly. Comfort with using CRM systems, digital tools, and data reports to support decision-making and client advisory. Ability to work on-site, maintain a professional appearance, and adapt to a fast-paced, evolving real
<p><strong>Purpose of the job</strong></p><p> </p><p> </p><p> </p><p> </p><p>Handle all the inquiries, requests and complaints of the customers which are received via inbound/outbound calls of the call center. handle the received calls within the quality standards of the company to maintain company image, and to up-sell the products and services to maximize revenues.</p><p><strong>Duties and responsibilities</strong></p><p> </p><p> </p><p> </p><p> </p><ul><li>Handle all incoming/outgoing calls of the call center.</li></ul><ul><li>Provide follow up, occasional campaigns and call backs blended with normal inbound calls.</li></ul><ul><li>Provide best possible service to both external and internal customers to achieve highest level of customer satisfaction.</li></ul><ul><li>Handle and solve all inquiries, requests and complaints received via all channels available (phone, fax, e-mail and etc.)</li></ul><ul><li>Communicate with other Customer Service sub-divisions to answer all relevant customer inquiries (e.g. Credit, Customer Support and Activation, Outbound & Save Initiativesetc).</li></ul><ul><li>Communicate with other departments all relevant customer inquiries if applicable.</li></ul><ul><li>Achieve the requested staffed time on a daily basis to minimize lost call rate.</li></ul><ul><li>Provide proper information to customers with complete and comprehensive understanding of Mobinil products and services. </li></ul><ul><li>Fully understand and adhere to company policies and procedures that generate personal and professional credibility and trust.</li></ul><ul><li>Respect and apply company vision, mission and values.</li></ul><ul><li>Fully understand both individual and company objectives, and work on achieving them effectively and efficiently.</li></ul><ul><li>Use available methods and tools to develop own skills.</li></ul><ul><li>Use the available tools and systems to provide the correct information to customers (applications, intranet briefings, attending trainings. etc).</li></ul><ul><li>Keep up-to-date with all the services and products provided by Mobinil.</li></ul><ul><li>Resolve all customer complaints, requests and inquiries within the pre-determined SLAs.</li><li>Escalate problems, report suspected fraud and provides relevant feedback to the right channels.</li></ul><p><strong>Job specification</strong></p><p> </p><p> </p><p> </p><p> </p><p>Education</p><p> </p><p> </p><p> </p><p> </p><ul><li>Bachelor's degree from a recognized university</li></ul><p> </p><p> </p><p> </p><p> </p><p>Experience</p><p> </p><p> </p><p> </p><p> </p><ul><li>0-2 year of experience in the same function.</li></ul><p> </p><p> </p><p> </p><p> </p><p> </p><p>Skills and abilities</p><p> </p><p> </p><p> </p><p> </p><ul> <li>Very good English both spoken and written.</li><li>Very good computer skills.</li><li>Strong communication, listening & interpersonal skills.</li><li>High sense of time management.</li><li>Strong Customer Orientation.</li><li>Flexibility & ability to work in a team.</li> <li>Self-confident with professional behavior & attitude. </li> </ul>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> What this opportunity involves While each project involves unique tasks, contributors may: Design and evaluate rule application scenarios — reading a compliance artifact (advertisement, disclosure, policy) against a specific regulation and citing the exact subsection that applies or is violated; Write sanctions alert disposition cases with structured false-positive reasoning documentation and escalation scenarios; Build compliance testing scenarios: sample selection, test design, findings documentation, and examiner-ready conclusion memos; Develop policy gap identification cases where an internal policy is silent on a regulatory requirement, contradicts the regulation, or has not been updated to reflect a recent change; Document all test cases with verified regulatory citations to the specific subsection — never approximated, never fabricated.<br> What we look for This opportunity is a good fit for professionals with a background in compliance, regulatory affairs, legal services, or broader financial services who are open to part-time, non-permanent projects.<br> Ideally, contributors will have: Degree in Law, Finance, Economics, Business Administration, Accounting, or any related field; 2+ years of compliance, audit, legal, risk management, or financial services experience; Current or recent experience in compliance & regulatory roles, financial crimes, or adjacent roles; Citation discipline as a core habit — able to identify the exact regulatory subsection that applies and flag uncertainty rather than approximate; CRCM, CAMS, or equivalent local credential is a strong positive signal; former regulatory examiner or inspector status is equally strong; Strong written English (C1+).<br> How it works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $50 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br></span> </div>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<ul>
<li>Greeting and checking in/out guests efficiently while verifying registration information and processing payments</li>
<li>Managing reservations, coordinating room bookings, and providing information about rooms, rates, amenities, and local attractions</li>
<li>Handling guest inquiries, complaints, and special requests to ensure a positive experience</li>
<li>Operating the switchboard, answering phone calls, and assisting with administrative tasks such as posting charges and maintaining records</li>
<li>Promoting hotel services, restaurants, and amenities to enhance guest satisfaction and encourage upselling opportunities</li>
<li>Coordinating with housekeeping, maintenance, and other departments to maintain cleanliness, comfort, and safety throughout the property</li>
<li>Following brand standards and company policies to ensure consistent service quality</li>
<li>Manage online, phone and in-person room reservations</li>
<li>Welcome guests, check them in, distribute room keys and explain the hotel’s amenities</li>
<li>Take payment from customers</li>
<li>Respond to guests’ issues and complaints in a friendly, timely manner</li>
<li>Explain local amenities and attractions to guests</li>
<li>Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree of hotel management or equivalent</li>
<li>At least two years of customer service experience</li>
<li>One year of front desk experience in the hospitality industry</li>
<li>Excellent verbal communication skills</li>
<li>Availability to work shifts, including evenings, weekends and holidays</li>
<li>Ability to solve client issues in a friendly and timely fashion</li>
<li>Friendly and welcoming demeanor</li>
</ul>
<h4>Additional information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Fluency in English</li>
<li>Additional languages are a plus</li>
</ul>
<h4>Your team and working environment</h4>
<p>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Search All vacancies Why Intellias Newsroom 154 OPEN ROLES Search SEE ALL VACANCIES Selection of the most suitable vacancies for you Share your LinkedIn profile to autofill application form in one click Apply via LinkedIn Name* Last name* Phone number* Email* Link to your LinkedIn Country* City* Job family* Job profile* English level* B1 B2 C1 C2 Message Attach your CV* By submitting this form, you are giving us your consent to process your personal data as specified in our Recruitment Privacy Notice. If you wish to withdraw your consent or have any further questions about our Recruitment Privacy Notice, please feel free to contact us . yes I agree to receive future job offers and commercial communications, including marketing information, as specified in Intellias Privacy Policy. Apply for this job "Security / Policy Engineer (with Cedar)" Share your LinkedIn profile to autofill application form in one click Apply via LinkedIn Name* Last name* Phone number* Email* Link to your LinkedIn Country* City* Message How many years of relevant commercial experience do you have for this role?* What is your current city of residence?* What is your official notice period with your current employer, as per your offer letter?* Attach your CV* By submitting this form, you are giving us your consent to process your personal data as specified in our Recruitment Privacy Notice . If you wish to withdraw your consent or have any further questions about our Recruitment Privacy Notice , please feel free to contact us . yes I agree to receive future job offers and commercial communications, including marketing information, as specified in Intellias Privacy Policy . Refer a friend for this job "Security / Policy Engineer (with Cedar)" Candidate's name* Candidate's last name* Candidate's phone number Candidate's email* Link to andidate's linkedIn Candidate's country* Candidate's city* Your email* Candidate's CV* By submitting this form, you are giving us your consent to process your personal data as specified in our Recruitment Privacy Notice . If you wish to withdraw your consent or have any further questions about our Recruitment Privacy Notice , please feel free to contact us . yes I agree to receive future job offers and commercial communications, including marketing information, as specified in Intellias Privacy Policy . Home Vacancies Security / Policy Engineer (with Cedar) Security / Policy Engineer (with Cedar)</p></div></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Job summary</strong><br>
The Paymaster / General Cashier is responsible for managing payroll processing and handling all cash transactions within the hotel. This role ensures accuracy, security, and compliance with financial policies while supporting smooth financial operations.</p>
<h4>Key responsibilities</h4>
<p><strong>Payroll management (Paymaster duties)</strong></p>
<ul>
<li>Prepare and process monthly payroll for all hotel employees.</li>
<li>Ensure accuracy of salaries, overtime, deductions, and bonuses.</li>
<li>Maintain payroll records and employee financial data.</li>
<li>Coordinate with HR regarding attendance, leaves, and final settlements.</li>
<li>Ensure compliance with labor laws and internal policies.</li>
</ul>
<p><strong>Cash handling (General Cashier duties)</strong></p>
<ul>
<li>Receive, verify, and record daily cash collections from all hotel outlets.</li>
<li>Prepare daily bank deposits and ensure timely submission.</li>
<li>Maintain the general cashier float and petty cash.</li>
<li>Reconcile cash receipts with reports from Front Office and F&B.</li>
<li>Investigate and report any discrepancies.</li>
</ul>
<p><strong>Controls & compliance</strong></p>
<ul>
<li>Ensure strict adherence to internal control procedures.</li>
<li>Safeguard all cash and financial documents.</li>
<li>Assist in internal and external audits.</li>
<li>Maintain proper documentation for all transactions.</li>
</ul>
<p><strong>Reporting</strong></p>
<ul>
<li>Prepare daily cash reports and summaries.</li>
<li>Assist Chief Accountant in financial reporting.</li>
<li>Maintain accurate records for payroll and cash transactions.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor’s degree in Accounting, Finance, or related field.</li>
<li>2–5 years of experience in accounting, preferably in hospitality.</li>
<li>Experience in payroll systems and cash handling.</li>
<li>Familiarity with hotel systems (e.g., Opera, Sun System, Micros is a plus).</li>
</ul>
<h4>Skills & competencies</h4>
<ul>
<li>High level of accuracy and attention to detail.</li>
<li>Strong numerical and analytical skills.</li>
<li>Integrity and trustworthiness (very important).</li>
<li>Ability to handle confidential information.</li>
<li>Good communication and coordination skills.</li>
<li>Ability to work under pressure and meet deadlines.</li>
</ul>
<h4>Working conditions</h4>
<ul>
<li>Hotel-based role.</li>
<li>May require working during month-end payroll and financial closing.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Payroll accuracy and timeliness.</li>
<li>Cash variance (ideally zero discrepancies).</li>
<li>Compliance with financial controls.</li>
<li>Audit results.</li>
<li>Timely bank deposits.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><strong>Job Overview</strong></p><p>We are seeking a motivated and customer-focused Sales Associate to join our growing team in Cairo, Egypt. </p><p>This role is ideal for an energetic professional with 2 to 5 years of relevant experience who is passionate about delivering exceptional service, building strong customer relationships, and contributing to revenue growth. </p><p>The successful candidate will work closely with sales, marketing, and operations teams to ensure a seamless and engaging client experience from initial contact to post-sale support.</p><p> </p><p><strong>About the Company</strong></p><p>Our company is a dynamic and customer-centric organization operating in the retail/consumer goods sector in Cairo. </p><p>We pride ourselves on a collaborative culture, competitive compensation, and opportunities for career advancement. </p><p>We are committed to delivering high-quality products and services while maintaining the highest standards of integrity and professionalism.</p><p> </p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Engage with customers in person and via phone/email to understand their needs and present appropriate product solutions.</li><li>Achieve and exceed individual sales targets and contribute to the team’s quarterly and annual goals.</li><li>Provide accurate product information, demonstrations, and recommendations to customers.</li><li>Upsell and cross-sell complementary products and services to maximize revenue.</li><li>Maintain thorough knowledge of product catalog, pricing, promotions, and inventory levels.</li><li>Process sales transactions, handle cash and payment methods, and ensure proper documentation and receipts.</li><li>Deliver excellent customer service, handle inquiries, resolve complaints, and escalate issues as needed.</li><li>Maintain a well-organized, clean, and visually appealing sales floor; assist with merchandising and stock replenishment.</li><li>Collaborate with teammates and other departments to ensure smooth operations and customer satisfaction.</li><li>Utilize CRM or POS systems to record customer information, track sales activities, and manage follow-ups.</li><li>Stay informed about industry trends and competitor offerings to provide market-informed recommendations.</li></ul><p> </p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree from a recognized university.</li><li>2 to 5 years of relevant sales experience; prior experience in a retail or consumer goods environment preferred.</li><li>Excellent communication and interpersonal skills in English and Arabic; strong presentation abilities.</li><li>Proven track record of meeting or exceeding sales targets and delivering exceptional customer service.</li><li>Strong problem-solving skills and the ability to handle challenging customer situations with tact.</li><li>Proficiency with MS Office; experience with POS systems/CRM software is a plus.</li><li>Self-motivated, organized, and able to work in a fast-paced environment with a positive attitude.</li><li>Willingness to work retail hours, including weekends and holidays, as required.</li></ul><p> </p><p><strong>Required Skills</strong></p><ul><li>Customer Relationship Management</li><li>Sales Negotiation and Closure</li><li>Product Knowledge and Demonstration</li><li>Communication and Interpersonal Skills</li><li>Problem Solving and Conflict Resolution</li><li>Team Collaboration</li><li>Adaptability and Time Management</li></ul><p> </p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive base salary with performance-based incentives.</li><li>Comprehensive health insurance and retirement plan eligibility.</li><li>Paid time off, including holidays and vacation days.</li><li>Employee discounts on company products.</li><li>Professional development opportunities and training programs.</li><li>A positive, inclusive work environment with strong team culture.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.<br>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>