Hotel Jobs - Sharkia Egypt

Job Purpose Responsible for overseeing day-to-day hospitality operations across housekeeping, catering, and buffet services. The role ensures smooth, efficient, and high-quality service delivery that meets organizational standards and enhances the workplace experience. This position involves supervising hospitality staff, managing service KPIs, and continuously improving operational performance.<br>Key Responsibilities Oversee daily hospitality operations including housekeeping, catering, and buffet services to ensure service quality, cleanliness, and efficiency. Supervise and coordinate hospitality team members, ensuring proper task assignment, performance monitoring, and staff discipline when needed. Monitor and report on monthly KPIs related to hospitality performance (e.g., service quality, hygiene standards, responsiveness). Ensure adherence to health, safety, and hygiene regulations across all hospitality functions. Coordinate with vendors and contractors to maintain service standards and resolve issues promptly. Respond to internal client feedback and implement improvements based on satisfaction levels. Conduct routine inspections of hospitality service areas and report maintenance or quality issues. Support planning and execution of corporate events or VIP visits, ensuring hospitality readiness. Train and develop team members to enhance service quality and ensure compliance with company standards. Maintain hospitality inventory and coordinate with procurement for restocking and service materials.<br>Qualification & Education Education: Diploma or Bachelor's degree in Hospitality Management, Hotel Administration, Facility Management, or a related field. Years of Experience: 5-7 years, experience in hospitality or facility services.

<p>Administrative Support &amp; Office Management:</p><p>Provide comprehensive administrative support to HR and other departments.</p><p>Maintain, organize, and update all administrative records, reports, and files.</p><p>Draft, review, and follow up on official correspondence and documents.</p><p>Manage office supplies, equipment, and assets; ensure availability and proper usage.</p><p>Monitor and coordinate maintenance of office facilities, equipment, and infrastructure.</p><p>Ensure compliance with company policies, procedures, and standards in all administrative activities.</p><p>Assist in planning and coordinating internal meetings, workshops, and events.</p><p>Ensure smooth communication between internal departments and external service providers.</p><p>Transportation &amp; Accommodation:</p><p>Manage transportation arrangements for employees and company visitors.</p><p>Handle hotel bookings and accommodation arrangements for company guests and employees.</p><p>Coordinate with transportation and accommodation service providers.</p><p>Monitor service quality, contracts, and related costs.</p><p>Catering &amp; Facilities:</p><p>Coordinate cafeteria and catering services.</p><p>Ensure service quality and compliance with hygiene standards.</p><p>Follow up on catering contracts and employee satisfaction.</p><p>Security:</p><p>Oversee security services and ensure compliance with company safety and security policies.</p><p>Coordinate with security service providers and manage security staff performance.</p><p>Ensure proper access control, visitor management, and site security procedures.</p><p><strong>Requirements</strong></p><p>Qualifications &amp; Requirements:</p><p>Bachelor’s degree in Business Administration, Human Resources, or a related field.</p><p>3–6 years of experience in HR Administration or a similar administrative role.</p><p>Strong organizational, coordination, and communication skills.</p><p>Good command of English (written and spoken).</p><p>Advanced skills in Microsoft Excel.</p><p>Ability to manage multiple administrative responsibilities effectively.</p><p>Strong attention to detail and accuracy.</p><p>Ability to work independently and as part of a team.</p><p>Knowledge of labor law and HR administrative procedures is a plus.</p><p>Ability to liaise with internal departments and external service providers professionally.</p><p>Problem-solving skills and ability to handle unexpected administrative challenges.</p>