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Qualifications English Level : B2Salary: 17K Net Work Location : Abbassia Paid Training Period Graduates Social,Medical Insurance<br>Company Description ETISAL International, a leading Business Process Outsourcing (BPO) company, offers innovative, customized services to meet the unique needs of businesses across various industries. With global coverage and a deep understanding of diverse cultures, ETISAL International focuses on delivering high-value BPO services, helping clients concentrate on their core businesses. The company's commitment to first-class quality, human capital appreciation, and the implementation of best practices and state-of-the-art technologies ensures that ETISAL International consistently exceeds client expectations.<br>Role Description This is a full-time on-site role based in Cairo, Egypt, for a Voice/Non Voice Business Setup Account specialized in English speaking. The candidate will be responsible for handling both voice and non-voice interactions, developing business plans, analyzing data, providing top-notch customer service, and ensuring effective communication with clients and team members. The position requires maintaining a high level of professionalism and dedication to enhancing client satisfaction through excellent performance and service delivery.
Qualifications English Level : B2New Salary: 17K Net Work Location : Abbassia Paid Training Period Graduates, Drop Out Social,Medical Insurance<br>Company Description ETISAL International, a leading Business Process Outsourcing (BPO) company, offers innovative, customized services to meet the unique needs of businesses across various industries. With global coverage and a deep understanding of diverse cultures, ETISAL International focuses on delivering high-value BPO services, helping clients concentrate on their core businesses. The company's commitment to first-class quality, human capital appreciation, and the implementation of best practices and state-of-the-art technologies ensures that ETISAL International consistently exceeds client expectations.<br>Role Description This is a full-time on-site role based in Cairo, Egypt, for a Voice/Non Voice Business Setup Account specialized in English speaking. The candidate will be responsible for handling both voice and non-voice interactions, developing business plans, analyzing data, providing top-notch customer service, and ensuring effective communication with clients and team members. The position requires maintaining a high level of professionalism and dedication to enhancing client satisfaction through excellent performance and service delivery.
Qualifications English Level : B2New Salary: 17K Net Work Location : Abbassia Paid Training Period Graduates, Drop Out Social,Medical Insurance<br>Company Description ETISAL International, a leading Business Process Outsourcing (BPO) company, offers innovative, customized services to meet the unique needs of businesses across various industries. With global coverage and a deep understanding of diverse cultures, ETISAL International focuses on delivering high-value BPO services, helping clients concentrate on their core businesses. The company's commitment to first-class quality, human capital appreciation, and the implementation of best practices and state-of-the-art technologies ensures that ETISAL International consistently exceeds client expectations.<br>Role Description This is a full-time on-site role based in Cairo, Egypt, for a Voice/Non Voice Business Setup Account specialized in English speaking. The candidate will be responsible for handling both voice and non-voice interactions, developing business plans, analyzing data, providing top-notch customer service, and ensuring effective communication with clients and team members. The position requires maintaining a high level of professionalism and dedication to enhancing client satisfaction through excellent performance and service delivery.
Qualifications English Level : B2Salary: 17K Net Work Location : Abbassia Rotation Shifts Paid Training Period Graduates Social,Medical Insurance<br>Company Description ETISAL International, a leading Business Process Outsourcing (BPO) company, offers innovative, customized services to meet the unique needs of businesses across various industries. With global coverage and a deep understanding of diverse cultures, ETISAL International focuses on delivering high-value BPO services, helping clients concentrate on their core businesses. The company's commitment to first-class quality, human capital appreciation, and the implementation of best practices and state-of-the-art technologies ensures that ETISAL International consistently exceeds client expectations.<br>Role Description This is a full-time on-site role based in Cairo, Egypt, for a Voice/Non Voice Business Setup Account specialized in English speaking. The candidate will be responsible for handling both voice and non-voice interactions, developing business plans, analyzing data, providing top-notch customer service, and ensuring effective communication with clients and team members. The position requires maintaining a high level of professionalism and dedication to enhancing client satisfaction through excellent performance and service delivery.
Company Description Founded in 2020, Modon Developments has quickly established itself as a trusted name in the real estate industry. The company is known for its integrated approach to development, prioritizing the needs of modern communities in every project. With a focus on creating sustainable and innovative spaces, Modon Developments delivers exceptional living and commercial environments. The company's commitment to quality and customer satisfaction drives its reputation for excellence.<br><br> Role Description <br>⚠️ Real Estate Sales Experience is a MUST. Applications from other industries will not be considered. • Manage and supervise the sales team • Achieve monthly sales targets • Follow up with leads and clients and brokers • Coordinate with management<br>Qualifications Valid Real Estate License and expertise in Real Estate and Real Property transactions Proven experience in Sales with the ability to set and meet sales targets Strong Customer Service skills with a focus on fostering client-based relationships Analytical skills to identify and seize market opportunities Excellent leadership, communication, and team management abilities Proficiency in using CRM systems and other sales tools Bachelor’s degree in Business, Real Estate, or a related field is preferred Knowledge of the New Cairo real estate market is advantageous
Company Description Founded in 2020, Modon Developments has quickly established itself as a trusted name in the real estate industry. The company is known for its integrated approach to development, prioritizing the needs of modern communities in every project. With a focus on creating sustainable and innovative spaces, Modon Developments delivers exceptional living and commercial environments. The company's commitment to quality and customer satisfaction drives its reputation for excellence.<br><br> Role Description <br>⚠️ Real Estate Sales Experience is a MUST. Applications from other industries will not be considered. • Manage and supervise the sales team • Achieve monthly sales targets • Follow up with leads and clients and brokers • Coordinate with management<br>Qualifications Valid Real Estate License and expertise in Real Estate and Real Property transactions Proven experience in Sales with the ability to set and meet sales targets Strong Customer Service skills with a focus on fostering client-based relationships Analytical skills to identify and seize market opportunities Excellent leadership, communication, and team management abilities Proficiency in using CRM systems and other sales tools Bachelor’s degree in Business, Real Estate, or a related field is preferred Knowledge of the New Cairo real estate market is advantageous
<h2>Full Job Description</h2><h2>Company Description</h2><p>CIB is one of Egypt’s leading banks, known for its dynamic work environment, professional growth opportunities, and commitment to employee development.</p><h2>Role Description</h2><p>The <strong>Bank Telesales Specialist</strong> is a full-time, on-site role based in Downtown Cairo.</p><p>This entry-level opportunity is ideal for fresh graduates interested in building a career in banking and sales. The role involves contacting potential customers, promoting banking products and services, following up on leads, and achieving sales targets while ensuring a high level of customer satisfaction.</p><p>The specialist will be responsible for maintaining professional communication with clients, understanding customer needs, and providing suitable banking solutions in a fast-paced and professional environment.</p><h3>Working Hours</h3><ul><li>9:00 AM to 5:00 PM</li><li>Fridays and Saturdays off</li></ul><h2>Qualifications</h2><ul><li>Graduates only</li><li>Bachelor’s degree is required</li><li>English level: B2 or higher</li><li>Strong communication and sales skills</li><li>Presentable and customer-oriented personality</li></ul><h2>What We Offer</h2><ul><li>Medical Insurance</li><li>Social Insurance</li><li>Profit Sharing</li><li>Attractive Commission Scheme</li><li>Fixed Working Hours</li><li>Fridays & Saturdays Off</li><li>Career Growth Opportunities</li></ul><h2>Compensation</h2><p><strong>Pay:</strong> E£10,500.00 - E£45,000.00 per month</p><h2>Application Question(s)</h2><ul><li>Have you completed the following level of education: Bachelor's Degree?</li><li>Are you comfortable commuting to this job's location in Down Town, Cairo?</li><li>What is your level of proficiency in English?</li><li>How old are you?</li><li>Does your Mother hold a university degree?</li><li>Does your father hold a university degree?</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Noon is hiring Customer Service Agents (campaign 2 or 3 months). You can continue after the campaign based on performance and business needs. Account available: Noon Food (Chat and Calls accounts) Location: Arkan Plaza, Sheikh Zayed Rotational Shifts Starting at 9 am and the last onsite shift for females ends at 10 pm any shift after 10 pm will be from home for females| Transportation Provided Graduates, drop outs and gap years are welcome to apply B2 English level Max Age: 28 Net salary : 8,303 Apply for this job</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduates, drop outs and gap years are welcome to apply B2 English level Max Age: 28</p><p></p></section>
<h2>Full Job Description</h2><h3>Company Description</h3><p>CIB is one of Egypt’s leading banks, known for its dynamic work environment, professional growth opportunities, and commitment to employee development.</p><p> </p><h3>Role Description</h3><p>The <strong>Bank Telesales Specialist</strong> is a full-time, on-site role based in Downtown Cairo.</p><p>This entry-level opportunity is ideal for fresh graduates interested in building a career in banking and sales.</p><p>The role involves:</p><ul><li>Contacting potential customers.</li><li>Promoting banking products and services.</li><li>Following up on leads.</li><li>Achieving sales targets.</li><li>Ensuring a high level of customer satisfaction.</li></ul><p>The specialist will be responsible for maintaining professional communication with clients, understanding customer needs, and providing suitable banking solutions in a fast-paced and professional environment.</p><p><strong>Working hours:</strong> 9:00 AM to 5:00 PM<br><strong>Days off:</strong> Fridays and Saturdays</p><p> </p><h3>Qualifications</h3><ul><li>Graduates only.</li><li>Bachelor’s degree is required.</li><li>English level: B2 or higher.</li><li>Strong communication and sales skills.</li><li>Presentable and customer-oriented personality.</li></ul><p> </p><h3>What We Offer</h3><ul><li>Medical Insurance</li><li>Social Insurance</li><li>Profit Sharing</li><li>Attractive Commission Scheme</li><li>Fixed Working Hours</li><li>Fridays & Saturdays Off</li><li>Career Growth Opportunities</li></ul><p> </p><h3>Salary</h3><p><strong>Pay:</strong> E£10,500.00 - E£45,000.00 per month</p><p> </p><h3>Application Question(s)</h3><ul><li>Have you completed the following level of education: Bachelor's Degree?</li><li>Are you comfortable commuting to this job's location in Downtown Cairo?</li><li>What is your level of proficiency in English?</li><li>How old are you?</li></ul><p> </p><h3>Work Location</h3><p><strong>In person</strong></p>
Company Description Founded in 2020, Modon Developments has quickly established itself as a trusted name in the real estate industry. The company is known for its integrated approach to development, prioritizing the needs of modern communities in every project. With a focus on creating sustainable and innovative spaces, Modon Developments delivers exceptional living and commercial environments. The company's commitment to quality and customer satisfaction drives its reputation for excellence.<br><br> Role Description <br>⚠️ Real Estate Sales Experience is a MUST. Applications from other industries will not be considered. • Manage and supervise the sales team • Achieve monthly sales targets • Follow up with leads and clients and brokers • Coordinate with management<br>Qualifications Valid Real Estate License and expertise in Real Estate and Real Property transactions Proven experience in Sales with the ability to set and meet sales targets Strong Customer Service skills with a focus on fostering client-based relationships Analytical skills to identify and seize market opportunities Excellent leadership, communication, and team management abilities Proficiency in using CRM systems and other sales tools Bachelor’s degree in Business, Real Estate, or a related field is preferred Knowledge of the New Cairo real estate market is advantageous
Company Description Founded in 2020, Modon Developments has quickly established itself as a trusted name in the real estate industry. The company is known for its integrated approach to development, prioritizing the needs of modern communities in every project. With a focus on creating sustainable and innovative spaces, Modon Developments delivers exceptional living and commercial environments. The company's commitment to quality and customer satisfaction drives its reputation for excellence.<br><br> Role Description <br>⚠️ Real Estate Sales Experience is a MUST. Applications from other industries will not be considered. • Manage and supervise the sales team • Achieve monthly sales targets • Follow up with leads and clients and brokers • Coordinate with management<br>Qualifications Valid Real Estate License and expertise in Real Estate and Real Property transactions Proven experience in Sales with the ability to set and meet sales targets Strong Customer Service skills with a focus on fostering client-based relationships Analytical skills to identify and seize market opportunities Excellent leadership, communication, and team management abilities Proficiency in using CRM systems and other sales tools Bachelor’s degree in Business, Real Estate, or a related field is preferred Knowledge of the New Cairo real estate market is advantageous
Company Description<br> <br>Private Business is a dynamic organization dedicated to delivering exceptional experiences and solutions to its clients. We are deeply committed to creating a professional and collaborative environment where employees are valued and empowered to excel. With a focus on innovation and customer satisfaction, we pride ourselves on maintaining strong relationships with our clients. Operating in various industries, we are continuously expanding and seeking driven individuals to join our team.<br> Role Description<br> <br>This is a full-time, on-site role based in Cairo, Egypt, for an English Customer Service Ambassador. The role involves addressing customer inquiries, resolving issues efficiently, ensuring a positive customer experience, and maintaining high levels of customer satisfaction. Additional responsibilities include providing accurate information about the company’s products and services, managing customer accounts, and collaborating with internal teams to provide solutions tailored to customers' needs.<br> Qualifications<br> <br>Strong expertise in Customer Service, Customer Support, and Customer Satisfaction Experience in enhancing Customer Experience and building strong customer relationships Exceptional communication and problem-solving skills in English Ability to remain professional, calm, and empathetic in resolving customer concerns Strong organizational and time-management skills Proficiency with customer relationship management (CRM) software is a plus Bachelor’s degree in Business Administration, Communication, or a related field preferred
Responsibilities<br>Identify and prospect potential clients through various channels, including cold calling, networking, referrals, and attending industry events. Conduct client calls and meetings to present our company's offerings, understand their financial needs, and provide tailored solutions. Prepare and deliver compelling sales presentations and proposals. Onboard new clients and ensure a smooth transition to our trading platform and services. Build and maintain strong, long-term relationships with clients, acting as their primary point of contact. Keep clients informed about market developments, trading opportunities, and new products and services. Actively promote and sell the company's full range of financial products and services. Upsell and cross-sell additional products and services to existing clients to maximize revenue potential. Track and report on sales activities, client interactions, and performance metrics. Stay up-to-date with market trends, competitor activities, and industry developments. Ensure all sales activities comply with relevant regulatory requirements and internal company policies. Any other related task as assigned.<br>Qualifications<br>Bring at least 2 years of experience in the financial markets Ambitious and highly motivated Eager to learn Possess a strong sales mindset Have a proven track record in selling Moderate level of English proficiency.
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, consultative, and innovative outsourcing solutions that align with each client’s unique business needs. With strong global coverage and deep cultural understanding, ETISAL International emphasizes best practices and advanced technologies to help partners enhance service quality and focus on their core business. The company is committed to transparency, flexibility, integrity, and a passion for service, consistently working to exceed client expectations. ETISAL International values human capital and seeks team members who contribute to first-class service and continuous operational improvement. Role Description This is a full-time, on-site role based in Cairo for Upselling Customer Support Agents. In this role, team members handle inbound and outbound customer interactions, respond to inquiries, and provide clear, accurate information about products and services. Agents identify customer needs, recommend relevant upgrades or additional services, and guide customers through the upselling process in a consultative and ethical manner. Daily tasks include managing customer accounts, documenting interactions in CRM systems, following up on leads, and meeting individual and team performance targets. The position also involves collaborating with supervisors and colleagues, adhering to company policies and quality standards, and participating in ongoing training to stay updated on offerings and customer service best practices. Qualifications Strong customer service skills, including active listening, empathy, and problem-solving. Effective communication skills, both spoken and written, with the ability to explain offers clearly and persuasively. Sales and upselling abilities, including basic negotiation, objection handling, and closing techniques. Comfort with technology, such as CRM or contact center systems, and basic computer literacy. Ability to work in a fast-paced environment, manage time efficiently, and adapt to changing priorities. Team-oriented mindset, reliability, and a professional attitude when dealing with customers and colleagues. Previous experience in customer support, call centers, or sales is an advantage. High school diploma or equivalent; further education in business, communications, or related fields is beneficial. Availability to work full-time on-site in Cairo, including shift-based schedules if required.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>To professionally handle inbound/outbound calls in terms of (inquiries, complaints, request) in order to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to customers.</p><p>Customer Calls Handling</p><ul><li>Follow professional telephone etiquette/social media handling techniques and work policies to efficiently address various customer needs & concerns.</li><li>Handle inbound interactions received on CIB official social media platforms in a professional manner to maintain customer satisfaction and good image for the bank by providing a prompt, efficient and courteous service to followers.</li><li>Apply appropriate actions to effectively control a telephone calls interaction that improve the call average handling time/ interactions average response time.</li><li>Liaise with other departments to ensure proper closure of pending customers inquires/requests.</li><li>Ensure high service quality during inbound/outbound calls interactions, and handle customer s complaints according to the Contact Center approved standards to maintain customer satisfaction.</li><li>Update customer records with details of the inquiry and the response ensure accuracy and availability of Customer records.</li><li>Post content on CIB official social media platforms (if needed) & within the agreed quality levels to maintain customer satisfaction.</li></ul><p>Policies, Processes and Procedures</p><ul><li>Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner</li></ul><p>Day-to-day Operations</p><ul><li>Follow the day-to-day operations related to own jobs in the Contact Center department to ensure continuity of work.</li></ul><p>Compliance</p><ul><li>Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree of Commerce, Business Administration, Accounting or its equivalent.</li><li>0 1 years of experience</li><li>Excellent command of English and Arabic languages</li><li>Proficient user of MS Office</li><li>Reliable, energetic and cooperative</li><li>Excellent communication skills</li></ul><p></p></section>
Job Description:- Planning itineraries that include transportation, accommodation, sightseeing, and activities. Booking travel services, such as flights, hotels, tours, cruises, and car rentals. Providing travel information about visas, passports, travel insurance, currency, weather, local customs, and health requirements. Preparing travel documents, including tickets, booking confirmations, and travel itineraries. Offering cost estimates and helping clients choose options that fit their budget. Handling changes and cancellations by assisting with rebooking, refunds, or alternative arrangements. Solving travel-related problems, such as delayed flights, lost luggage, or emergency situations during travel. Maintaining customer relationships by providing excellent service and encouraging repeat business. Keeping up to date with travel regulations, airline policies, tourism trends, and destination information. Ensuring customer satisfaction by following up after trips and addressing feedback or complaints. Requirement:- Excellent customer service skills and a professional attitude. Good organizational and time management skills. Ability to plan detailed travel itineraries and manage multiple bookings. Knowledge of visa requirements, passport regulations, travel insurance, and health advisories. Strong problem-solving skills to handle travel disruptions and customer concerns Ability to work under pressure and meet deadlines. Flexibility to adapt to changing travel regulations and customer needs. Fluency in English and additional languages is an advantage. If you are interested send me to : Rana.salama@kpm-int.com
Job Accountabilities:Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses. Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution. Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution. Educate customers on ADIB’s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage. Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors. Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements. Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls. Qualifications & Experience:Bachelor’s degree in Business Administration, Management, or related field. Officer: 0–2 years of experience in call center. Senior Officer: 2–4 years of experience in call center. Skills:Excellent communication skills. Excellent problem-solving and decision-making skills. Excellent organizational and time-management skills. Technical Skills:Good knowledge of call center software and systems. Proficiency in Microsoft Office (Excel, Word, Power Point).
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company with a strong presence in the Middle and Far East. With years of expertise, we deliver innovative, customized solutions designed to meet the unique needs of each client, allowing businesses to focus on their core operations while we enhance their customer experiences. Dedicated to exceeding client expectations, we prioritize quality, operational excellence, and the integration of industry-leading practices and technologies. Through a deep understanding of cultural nuances and global best practices, we provide first-class services to our partners, fostering long-term success. Our team is committed to transparency, flexibility, and delivering value to our clients and their customers.<br>Role Description This is a full-time on-site position for the English Customer Support UAE Project, based in Cairo, Egypt. The role involves managing customer inquiries, providing support, and addressing customer needs in a professional and timely manner. Additional tasks include ensuring customer satisfaction, delivering clear communication, and maintaining a high level of service excellence. Success in this role requires adapting to a fast-paced environment and delivering quality service to meet the expectations of both customers and stakeholders.<br>Qualifications English Level : B1+New Salary: 13K Net Work Location : Abbassia Paid Training Period9 Working Hours, Rotation Shifts Graduates Social,Medical Insurance
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company with a strong presence in the Middle and Far East. With years of expertise, we deliver innovative, customized solutions designed to meet the unique needs of each client, allowing businesses to focus on their core operations while we enhance their customer experiences. Dedicated to exceeding client expectations, we prioritize quality, operational excellence, and the integration of industry-leading practices and technologies. Through a deep understanding of cultural nuances and global best practices, we provide first-class services to our partners, fostering long-term success. Our team is committed to transparency, flexibility, and delivering value to our clients and their customers.<br>Role Description This is a full-time on-site position for the English Customer Support UAE Project, based in Cairo, Egypt. The role involves managing customer inquiries, providing support, and addressing customer needs in a professional and timely manner. Additional tasks include ensuring customer satisfaction, delivering clear communication, and maintaining a high level of service excellence. Success in this role requires adapting to a fast-paced environment and delivering quality service to meet the expectations of both customers and stakeholders.<br>Qualifications English Level : B1/B1+New Salary: 13K Net Work Location : Abbassia Paid Training Period Graduates Social,Medical Insurance
Provide excellent customer service through understanding the needs of the customers and matching it with the current available inventory for rent. Achieve and extend agreed-upon sales targets and outcomes within the schedule. Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and manage vehicles status change on systems. Maintain accuracy of all financial transactions related to rental agreement and ensure that all assigned transactions are done successfully. Communicate via telephone and email to confirm the reservations and drop offs in an efficient manner. Follow up on the logistics of the vehicles and ensure that all required documents are handed to CSA, Fleet checker. Assist branch with returning and turnaround of vehicles as needed Perform other job duties as assigned to meet the business needs <br><br>Requirements<br><br>Bachelor's degree of any discipline. 1 - 3 Years of experience in customer service or sales Self-motivated and driven by targets with a proven track record in sales. Excellent customer service and problem-solving skills. Strong communication skills - including both verbal and written The ability to influence and negotiate with others. Commercial awareness Attention to detail and accuracy Ability to multitask Exceptional interpersonal and relationship building skills