Data Entry Jobs in Egypt

We’re Hiring: Business Development Manager<br>Mind Trust Outsourcing is looking for a Business Development Manager to join our team! ????<br>We’re looking for someone who doesn’t just “find leads”, we need a hunter who can identify companies and agencies looking for reliable outsourcing partners, open doors, build relationships, and bring new campaigns to Mind Trust.<br>Your mission:<br>???? Identify companies, agencies, startups, and businesses looking to outsource???? Proactively source new B2B opportunities and outsourcing campaigns???? Reach out to potential clients and decision-makers through Linked In, email, calls, networking, and other channels???? Understand client requirements and match them with our outsourcing capabilities???? Build and maintain a strong pipeline of potential clients???? Negotiate and support the process from the first contact all the way to closing the deal???? Continuously research new markets, industries, and companies that can benefit from outsourcing<br>The types of campaigns we can support include:<br>Back Office | Customer Service | Telemarketing | Sales | Real Estate | Booking Agents | Lead Generation | Appointment Setting | Data Entry | Virtual Assistance | and more.<br>What we’re looking for:<br>✔️ Proven experience in B2B Business Development / Sales / Outsourcing✔️ Strong communication and negotiation skills✔️ Excellent English✔️ Experience generating leads and closing B2B deals✔️ A strong understanding of the outsourcing/BPO market is a major plus✔️ Someone proactive, target-driven, and comfortable with cold outreach✔️ Most importantly: someone who knows how to find opportunities and turn them into actual business.<br>If you already have a network of companies/agencies or know where to find businesses looking for outsourcing partners, we want to hear from you.<br>???? Interested? Send me your CV or DM me directly.<br>Salma Hassanin Operations Manager | Mind Trust Outsourcing

Job Title: Administrative Assistant (Office Management Experience) Job Summary We are seeking a highly organized and proactive Administrative Assistant with office management experience to support daily business operations. The ideal candidate will manage administrative tasks, coordinate office activities, maintain records, and provide excellent support to staff and management while ensuring the office runs efficiently. Key Responsibilities Manage daily office operations and administrative activities. Answer and direct phone calls, emails, and other correspondence. Schedule appointments, meetings, and maintain calendars. Prepare reports, presentations, and other business documents. Organize and maintain filing systems, records, and databases. Order and manage office supplies and equipment. Coordinate travel arrangements and meeting logistics. Assist with invoice processing, expense reports, and basic bookkeeping tasks. Welcome visitors and provide professional customer service. Support HR activities, including onboarding, maintaining employee records, and coordinating training sessions. Ensure office policies and procedures are followed. Perform other administrative duties as assigned. Required Qualifications High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience as an Administrative Assistant, Office Administrator, or similar role. Experience with office management and administrative procedures. Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) and Google Workspace. Excellent organizational and time management skills. Strong written and verbal communication skills. Ability to multitask, prioritize, and work independently. High level of professionalism, discretion, and confidentiality. Preferred Qualifications Experience with office management software or ERP systems. Basic accounting or bookkeeping knowledge. Experience supporting senior executives or management teams. Key Skills Office administration Office management Calendar and schedule management Document preparation and record keeping Communication and customer service Organization and attention to detail Problem-solving and multitasking Microsoft Office Suite and Google Workspace Data entry and reporting Team collaboration

Job Title: Administrative Assistant (Office Management Experience) Job Summary We are seeking a highly organized and proactive Administrative Assistant with office management experience to support daily business operations. The ideal candidate will manage administrative tasks, coordinate office activities, maintain records, and provide excellent support to staff and management while ensuring the office runs efficiently. Key Responsibilities Manage daily office operations and administrative activities. Answer and direct phone calls, emails, and other correspondence. Schedule appointments, meetings, and maintain calendars. Prepare reports, presentations, and other business documents. Organize and maintain filing systems, records, and databases. Order and manage office supplies and equipment. Coordinate travel arrangements and meeting logistics. Assist with invoice processing, expense reports, and basic bookkeeping tasks. Welcome visitors and provide professional customer service. Support HR activities, including onboarding, maintaining employee records, and coordinating training sessions. Ensure office policies and procedures are followed. Perform other administrative duties as assigned. Required Qualifications High school diploma or equivalent; associate's or bachelor's degree preferred. Proven experience as an Administrative Assistant, Office Administrator, or similar role. Experience with office management and administrative procedures. Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) and Google Workspace. Excellent organizational and time management skills. Strong written and verbal communication skills. Ability to multitask, prioritize, and work independently. High level of professionalism, discretion, and confidentiality. Preferred Qualifications Experience with office management software or ERP systems. Basic accounting or bookkeeping knowledge. Experience supporting senior executives or management teams. Key Skills Office administration Office management Calendar and schedule management Document preparation and record keeping Communication and customer service Organization and attention to detail Problem-solving and multitasking Microsoft Office Suite and Google Workspace Data entry and reporting Team collaboration

Company Description Neist Recruitment provides comprehensive human resources services tailored to the specific needs of each client. The organization focuses on recruitment, training and development, performance management, compensation and benefits, and HR consulting. By offering customized solutions, Neist Recruitment supports businesses in building strong teams and effective HR practices. Candidates joining Neist Recruitment can expect to work with a professional, client-focused company that values quality service and long-term partnerships. Role Description The Cashier role at Neist Recruitment is a full-time, on-site position based in Qesm 2nd New Cairo. The Cashier will handle customer transactions, process cash, card, and electronic payments, issue receipts, and manage cash registers accurately. Responsibilities include assisting customers with inquiries, ensuring pricing accuracy, maintaining a clean and organized checkout area, and reconciling cash drawers at the end of shifts. The Cashier will also follow company policies and procedures, support inventory control by reporting discrepancies, and coordinate with other team members to provide a positive customer experience. Qualifications Candidates should possess strong cash-handling, basic math, and point-of-sale (POS) operation skills. Candidates should possess customer service, communication, and conflict-resolution skills. Candidates should possess attention to detail, accuracy in data entry, and organizational skills. Candidates should possess reliability, time management, and the ability to work in a fast-paced environment. Previous experience as a cashier or in retail, hospitality, or customer-facing roles is beneficial. High school diploma or equivalent is preferred; additional training in sales or accounting is a plus. Ability to stand for extended periods and follow all cash-handling and security procedures.

Company Description<br> <br>Derma Club Clinics is a premier destination specializing in advanced laser hair removal solutions and dermatological care. With cutting-edge technology and a commitment to client satisfaction, we provide innovative medical and aesthetic services tailored to meet individual needs. Our team of professionals creates a welcoming environment to ensure a seamless experience for every client. At Derma Club Clinics, we prioritize quality, professionalism, and excellence across all interactions.<br><br> Role Description<br> <br>This is a full-time, on-site role for a Receptionist at our Madinaty and Rehab branches in New Cairo. The Receptionist will be responsible for warmly greeting clients, managing phone calls, scheduling appointments, maintaining records, and handling administrative tasks. They will also ensure seamless communication between staff and clients while providing exceptional customer service in a professional and organized manner.<br><br> Qualifications<br> <br>Strong proficiency in Receptionist Duties, including organizing schedules, managing appointments, and maintaining front-desk operations Exceptional Communication and Customer Service skills to engage and support clients effectively Proficiency in Phone Etiquette and handling calls in a professional and courteous manner Clerical Skills, including managing records, data entry, and general administrative support Ability to work collaboratively in a fast-paced environment Previous experience in a medical or aesthetic facility is a plus Bachelor’s degree or relevant certification is an advantage<br><br>???? The Setup:<br><br>????️ Schedule: 4 days work, 3 days OFF!<br>⏰ Shift: 9:30 AM to 9:30 PM (12-hour <br>???? Experience: 0 to 2 years (Fresh grads with a great attitude are highly welcome!)<br><br>Apply Now: Send your updated resume to Haidy.abdelhakim@groovymedspa.com and take the next step in your career

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking an organised and data-focused CRM &amp; Marketing Coordinator to support the day-to-day maintenance of HubSpot and the delivery of targeted email marketing activity for TGP International.<br> You will work across marketing, sales and business development to keep CRM data accurate, build useful audience segments, coordinate email campaigns and prepare clear performance reports.<br> You will also help maintain consistent processes so teams can use HubSpot effectively and follow up on opportunities with confidence.<br> This is a hands-on role for someone who enjoys working with data, systems and campaigns and who brings strong attention to detail, practical problem-solving skills and a proactive approach to coordination.<br> Key Responsibilities • Support the day-to-day maintenance of HubSpot, including contact and company records, properties, lifecycle stages, deal information, forms, segments, workflows and dashboards • Carry out regular database checks and clean-up, identifying and correcting duplicate, incomplete, inconsistent or outdated contact, company and opportunity records • Coordinate data imports and updates, following agreed field definitions, naming conventions and data-entry standards to maintain accurate and consistent records • Build and maintain audience segments based on market, sector, service interest, lifecycle stage and engagement to support targeted marketing and business development activity • Set up, test, schedule and monitor email campaigns, newsletters and nurture communications, ensuring accurate targeting, personalisation and quality assurance • Monitor email engagement, deliverability, bounces, unsubscribes and suppression lists, flagging issues and recommending practical improvements • Support the creation and maintenance of simple workflows for lead capture, routing, follow-up and internal notifications • Update dashboards and prepare recurring reports covering database health, email and campaign performance, lead activity, pipeline information and other agreed KPIs • Maintain consent and subscription preferences in line with approved processes and TGP’s data-protection requirements, escalating questions where appropriate • Coordinate with marketing, sales, business development and digital colleagues to support forms, campaign tracking and the accurate flow of information into HubSpot • Maintain clear CRM guidance and process documentation, respond to routine user queries and help colleagues follow consistent working practices • Provide general marketing-operations support across priority campaigns, reporting and business-development activity as required Hybrid Work Arrangement: Three days in the office and two days working remotely.<br> Incentive Plan: Company incentive scheme offering up to 10%—5% for introductions and 5% for successful closures.<br> Annual Leave: 22 working days of paid annual leave, excluding weekends.<br> Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave.<br> Coaching &amp; Mentoring: Structured professional development through a dedicated coaching and mentoring program.<br> Annual Company Gathering: A global team event bringing together employees from all offices.<br> Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions.<br> • Two to three years’ experience in CRM, marketing operations, email marketing, digital marketing or a related coordination role, ideally in a B2B environment • Hands-on experience using HubSpot or a comparable CRM, including contact management, segments or lists, email tools, workflows and reporting • Experience working with database clean-up, data entry, imports, segmentation or CRM reporting • A practical understanding of email marketing processes, including campaign setup, testing, scheduling and performance monitoring • Strong Excel or Google Sheets skills, with confidence organising, checking and interpreting data • High attention to detail and the ability to manage recurring tasks, deadlines and multiple requests accurately • An understanding of B2B marketing, lead management and the role of CRM data in supporting sales and business development • Awareness of consent, subscription management and responsible handling of personal data • Clear written and verbal communication skills, with a collaborative and proactive approach Nice to Have • HubSpot certification in Marketing Hub, email marketing, CRM or reporting • Experience creating AI automations to support internal workflows • Experience in hospitality, F&amp;B, real estate, design, consulting or another professional-services environment • Experience supporting large teams or multi-market databases</span> </div>

<p></p><ul><li><p>Accurate Data Management</p></li><li><p> Support daily administrative and operational tasks, ensuring smooth workflows and contributing to overall organizational effectiveness.</p></li><li><p>Record Keeping Excellence Organize and file documents both digitally and physically, ensuring easy retrieval and compliance with internal standards.</p></li><li><p>Assist with data-related queries, supporting customer service and other departments by providing timely and accurate information.</p></li><li><p>Perform regular data checks to identify and correct discrepancies, upholding the highest standards of data integrity.</p></li><li><p>Proficiency in Data Entry and Typing with speed and accuracy.</p></li><li><p>Expertise in Microsoft Office Suite, especially Microsoft Excel for data manipulation and reporting.</p></li><li><p>Strong Administration and Organizational Skills to manage diverse tasks effectively.</p></li><li><p>Exceptional Attention to Detail and a commitment to Accuracy in all tasks.</p></li><li><p>Effective Communication Skills for collaborating with team members and supporting various departments.</p></li><li><p>A proactive approach to Time Management and Problem-Solving in a fast-paced environment.</p></li></ul><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Proficiency in using a computer quickly and accurately.</strong></p></li><li><p><strong>Good typing speed in Arabic and English.</strong></p></li><li><p><strong>Good knowledge of Microsoft Excel and Word.</strong></p></li><li><p><strong>Ability to enter, organize, and review data.</strong></p></li><li><p><strong>Attention to detail and the ability to identify and correct errors.</strong></p></li><li><p><strong>Ability to use email, the Internet, and office software.</strong></p></li><li><p><strong>Punctuality and commitment to maintaining the confidentiality of company and client data.</strong></p></li><li><p><strong>Appropriate educational qualifications; a specific major is generally not required.</strong></p></li><li><p><strong>Male/Female.</strong></p></li></ul><p></p>

<p>HelpLyncs is hiring a remote Virtual Assistant to work with our international clients in the US, UK, and Australia. Dedicated support professionals who handle scheduling, inbox, research, and day-to-day operations so founders and executives can focus on high-value work. This is a remote role for an English-fluent professional based in Egypt. What you'll do Manage calendars, inboxes, and scheduling Handle research, data entry, and admin Coordinate travel and logistics Support a dedicated client discreetly and reliably What we're looking for Fluent, professional English (written and spoken) Experience as a VA, EA, or in administrative support Excellent organisation and discretion Reliable remote-work setup Why HelpLyncs Work with international clients, grow your skills on real projects, and get the stability of ongoing engagements, all remotely from Egypt, with a team that supports you. Strong applicants are kept on file for future openings.</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent, professional English (written and spoken)<br>Experience as a VA, EA, or in administrative support<br>Excellent organisation and discretion<br>Reliable remote-work setup</p>

<p>HelpLyncs is hiring a remote Administrative Assistant to work with our international clients in the US, UK, and Australia. Dedicated support professionals who handle scheduling, inbox, research, and day-to-day operations so founders and executives can focus on high-value work. This is a remote role for an English-fluent professional based in Egypt.</p><p>What you'll do</p><ul><li>Manage calendars, inboxes, and scheduling</li><li>Handle research, data entry, and admin</li><li>Coordinate travel and logistics</li><li>Support a dedicated client discreetly and reliably</li></ul><p>What we're looking for</p><ul><li>Fluent, professional English (written and spoken)</li><li>Experience as a VA, EA, or in administrative support</li><li>Excellent organisation and discretion</li><li>Reliable remote-work setup</li></ul><p>Why HelpLyncs</p><p>Work with international clients, grow your skills on real projects, and get the stability of ongoing engagements, all remotely from Egypt, with a team that supports you. Strong applicants are kept on file for future openings.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent, professional English (written and spoken)</li><li>Experience as a VA, EA, or in administrative support</li><li>Excellent organisation and discretion</li><li>Reliable remote-work setup</li></ul>

<p>HelpLyncs is hiring a remote Scheduling &amp; Calendar Manager to work with our international clients in the US, UK, and Australia. Dedicated support professionals who handle scheduling, inbox, research, and day-to-day operations so founders and executives can focus on high-value work. This is a remote role for an English-fluent professional based in Egypt.</p><p>What you'll do</p><ul><li>Manage calendars, inboxes, and scheduling</li><li>Handle research, data entry, and admin</li><li>Coordinate travel and logistics</li><li>Support a dedicated client discreetly and reliably</li></ul><p>What we're looking for</p><ul><li>Fluent, professional English (written and spoken)</li><li>Experience as a VA, EA, or in administrative support</li><li>Excellent organisation and discretion</li><li>Reliable remote-work setup</li></ul><p>Why HelpLyncs</p><p>Work with international clients, grow your skills on real projects, and get the stability of ongoing engagements, all remotely from Egypt, with a team that supports you. Strong applicants are kept on file for future openings.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent, professional English (written and spoken)</li><li>Experience as a VA, EA, or in administrative support</li><li>Excellent organisation and discretion</li><li>Reliable remote-work setup</li></ul>

<p><strong>We are a leading Egyptian MEP contracting company and trusted importers &amp; distributors of HVAC equipment from world-renowned brands. We are seeking a motivated Junior Accountant &amp; Administrative Assistant to support our finance and administration team. This role is ideal for candidates looking to grow their career in accounting while gaining exposure to administrative functions in a dynamic business environment.</strong></p><p>&nbsp;</p><ul><li><p>Assist with daily accounting tasks including data entry, invoice processing, and reconciliations</p></li><li><p>Support preparation of financial reports and documentation under the supervision of senior staff</p></li><li><p>Handle petty cash, expense claims, and basic payroll support</p></li><li><p>Maintain organized records of contracts, vendor files, and administrative documents</p></li><li><p>Provide general office support including correspondence, filing, and coordination with suppliers</p></li><li><p>Collaborate with the senior accountant and management team to ensure smooth operations</p></li></ul><p>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Accounting, Finance, or Business Administration (fresh graduates or 1–2 years experience welcome)</p></li><li><p>Good command of English</p></li><li><p>Basic knowledge of accounting principles and Egyptian tax regulations</p></li><li><p>Proficiency in MS Office (Excel is essential)</p></li><li><p>Strong organizational and communication skills</p></li><li><p>Willingness to learn and grow in both accounting and administrative functions</p></li></ul><p></p>

<p>The Administrative Assistant will support daily office operations, including managing calendars, scheduling meetings, organizing files, and maintaining accurate records. Responsibilities include handling phone calls and correspondence, greeting visitors, coordinating internal and external communications, and preparing basic reports and documents. The role also involves providing executive administrative support to senior team members, assisting with travel arrangements, and ensuring smooth coordination of meetings and firm events. The Administrative Assistant will collaborate closely with legal and consultancy staff to maintain an efficient, professional office environment.</p><p><strong>Requirements</strong></p><ul><li><p>Strong Administrative Assistance and Clerical Skills to manage scheduling, filing, data entry, and document organization.</p></li><li><p>Professional Phone Etiquette and Communication skills to handle calls, emails, and client-facing interactions effectively.</p></li></ul><ul><li><p>Proficiency in office software (e.g., Microsoft Office or similar productivity tools) and comfort with basic digital tools and systems.</p></li><li><p>Excellent time management, attention to detail, and ability to prioritize tasks in a fast-paced professional services environment.</p></li><li><p>Ability to work collaboratively with diverse teams and maintain confidentiality in handling sensitive information.</p></li><li><p>English fluency is a must.</p></li><li><p>Fresh Graduates are welcome to apply.</p></li></ul><p><br></p><p></p>

<p>&nbsp;</p><ul><li><p>Greet members and visitors with a warm and welcoming attitude.</p></li><li><p>Answer phone calls, emails, and in-person inquiries promptly and professionally.</p></li><li><p>Provide information about membership options &amp; Services.</p></li><li><p>Assist members with class registrations, appointment scheduling, and billing inquiries.</p></li><li><p>Maintain member records and ensure all information is up-to-date in the database.</p></li><li><p>Collect membership fees, process payments, and issue receipts as needed.</p></li><li><p>Perform general clerical duties such as filing, photocopying, and data entry.</p></li><li><p>Assist with the organization and coordination of fitness center events, promotions, and special programs.</p></li><li><p>Monitor the front desk area and ensure it remains clean, organized, and presentable at all times.</p></li></ul><h2>&nbsp;</h2><p></p><p><strong>Requirements</strong></p><p>&nbsp;</p><ul><li><p>Candidates are limited to female applicants only, as this position is based in a fully women-only work environment.</p></li><li><p>Minimum 1 year of experience in reception or customer service, preferably within the gym or hospitality industries.</p></li><li><p><strong>Flexible to work on a rotational shifts</strong></p></li><li><p>Strong communication and customer service skills with a professional appearance.</p></li><li><p>Proficiency in MS Office and basic operational reporting.</p></li><li><p>Flexibility to work in a shift-based schedule with rotational weekends.</p></li></ul><p></p>

<ul><li><p>* Coordinate daily operations between the Online Department, Data Entry, Warehouse, and Shipping teams.</p></li><li><p>* Ensure customer orders are processed accurately and delivered on time.</p></li><li><p>* Monitor the complete order fulfillment process from order confirmation to shipment.</p></li><li><p>* Follow up on pending orders and resolve operational issues promptly.</p></li><li><p>* Coordinate inventory availability with the warehouse team.</p></li><li><p>* Assign and monitor daily operational tasks.</p></li><li><p>* Prepare daily and weekly performance reports for management.</p></li><li><p>* Monitor KPIs and recommend process improvements.</p></li><li><p>* Ensure compliance with company procedures and quality standards.</p></li><li><p>* Work closely with management to improve operational efficiency and customer satisfaction.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>* Bachelor’s degree in Business Administration, Commerce, Logistics, or a related field.</p></li><li><p>* 3–6 years of experience in Operations, Logistics, E-commerce, or Retail.</p></li><li><p>* Strong organizational and coordination skills.</p></li><li><p>* Excellent communication and leadership abilities.</p></li><li><p>* Proficiency in Microsoft Excel and Microsoft Office.</p></li><li><p>* Experience with ERP systems is a plus.</p></li><li><p>* Ability to work under pressure and manage multiple priorities.</p></li><li><p>* Strong problem-solving and decision-making skills.</p></li><li><p>* High attention to detail.</p></li><li><p>* Previous experience in an IT retail, computer, or electronics company is highly preferred.</p></li></ul><p></p>

<ul><li><p>Receive and resolve customer complaints at the branch level through a practical sales process aimed at increasing satisfaction and achieving targets</p></li><li><p>Monitor system inputs/outputs to verify product availability and ensure accurate system readiness</p></li><li><p>Review actual stock against system records to confirm all SKUs are available on the company's e-commerce platform, boosting sales and reducing waste</p></li><li><p>Ensure sales orders are closed accurately on the system on a daily and timely basis</p></li><li><p>Review product expiry dates (FIFO) to ensure first-in stock is sold first, building customer trust and reducing waste</p></li><li><p>Oversee continuous product and item pulling to ensure consistent availability per plan</p></li><li><p>Plan daily and additional orders to drive sales growth</p></li><li><p>Verify the validity of tools and equipment used in the sales process to maintain quality standards</p></li><li><p>Participate in monthly performance evaluations for the team in line with departmental goals</p></li><li><p>Train and develop the team on sales techniques and customer complaint handling to improve service quality</p></li><li><p>Collect supplier values from data entry staff and deliver supplier cashiers to the shipping company at the branch</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a detail-oriented Agricultural Inspector to inspect agricultural and food products, collect samples, and deliver them to the laboratory. The role involves on-site visual inspections, sampling according to SOPs, documentation, and coordination with the lab for testing</p><p>Key responsibilities:</p><ul><li>Inspect agricultural and food products (fresh Crops, processed food).</li><li>Collect representative samples following sampling plans, SOPs.</li><li>Package, label, and transport samples securely to the laboratory.</li><li>Perform visual quality checks and basic on-site measurements where required.</li><li>Record findings and prepare clear inspection and sample submission reports.</li><li>Coordinate with laboratory staff.</li><li>Ensure compliance with safety, hygiene, and regulatory standards during handling.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Agriculture or Sciences (BSc). Minimum 3-5 years experience in goods inspection, sampling, or quality control involving agricultural/food products. Knowledge of sampling methods, and basic food safety/hygiene practices. Strong report-writing and record-keeping skills. Proficient in MS Office and basic data entry. Good communication skills in English; local language fluency preferred.</p><p>Desirable: Familiarity with food safety standards (GAP, HACCP, ISO).</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As an Agent Ocean Import, you will ensure the timely and accurate movement of freight and information while delivering a high level of customer service. You will support daily operations, coordinate shipments, and maintain strong communication with customers and internal teams.</p><p><strong>Operations</strong></p><ul><li>Open and manage import files in the system</li><li>Receive and verify shipping documents</li><li>Process shipments in line with company procedures</li><li>Monitor shipments and provide status updates</li><li>Ensure accurate and timely invoicing</li><li>Maintain accurate data entry in operational systems</li><li>Follow customer SOPs and compliance requirements</li></ul><p><strong>Customer Service</strong></p><ul><li>Communicate with customers promptly and professionally</li><li>Coordinate with overseas offices and service providers</li><li>Resolve issues or escalate when needed</li><li>Maintain strong working relationships with customers</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or equivalent</li><li>Basic understanding of freight forwarding or logistics</li><li>Good computer skills (Microsoft Office Excel, Word)</li><li>Good communication skills in English (written and verbal)</li><li>Strong attention to detail and organization</li><li>Ability to work in a team and manage daily tasks effectively</li><li>Positive attitude and willingness to learn</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Order Management team plays a critical role in ensuring the timely, accurate, and efficient movement of freight and information. As an Order Management Coordinator, you will deliver exceptional customer service while supporting daily operational activities, shipment tracking, documentation accuracy, and vendor communication. You will ensure compliance with company procedures and maintain strong working relationships with internal teams, customers, and external partners. Ensure proper and timely movement of freight and related information across the Order Management process. Maintain a smooth and efficient freight process flow. Ensure accurate and timely data entry into the operating system. Track and trace shipments to ensure timely delivery and excellent customer satisfaction. Monitor shipment reports and proactively resolve issues impacting customer service. Ensure timely preparation and communication of export-related documents, including arrival notices and required client communication. Validate accurate and timely vendor and client billing. Coordinate directly with customers to manage international shipments and meet service expectations. Build and maintain strong relationships with shipping lines, trucking companies, and other service providers. Ensure compliance with company procedures, industry regulations, Operational Process Standards (OPS), governmental requirements, and customer-specific policies. Analyze department process flows to identify opportunities for improved efficiency and service. Ensure all customer standard operating procedures (SOPs) are consistently followed and updated in the DLSOP database. Meet assigned KPI targets and deliver performance aligned with company standards. Manage overseas correspondence, ensuring timely responses to internal and external inquiries. Deliver exceptional customer service by handling shipment requests and issues professionally and promptly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Basic understanding of transportation processes (all modes a plus).</li><li>Strong computer skills (MS Excel, MS Word).</li><li>Fluent in English.</li><li>1 2 years of experience in freight forwarding, logistics, or customer service preferred.</li><li>Excellent organizational and time management skills.</li><li>Strong interpersonal skills with the ability to listen, understand, and communicate clearly and professionally.</li><li>Positive, proactive attitude with a willingness to support team success.</li><li>Ability to receive and implement feedback effectively.</li></ul><p></p></section>

<p>Are you ready to kickstart your career in a dynamic and rewarding environment? We are thrilled to announce <strong>two incredible opportunities</strong> for passionate individuals to join our team as <strong>Customer Service Specialists</strong> in the vibrant city of <strong>Cairo, Egypt</strong>! This is your chance to be the friendly voice and helpful hand that makes a real difference in our customers' day. If you thrive on connection, solving challenges, and making a positive impact, then this on-site role is perfect for you!</p><h3><strong>About the Role: Your Impact, Your Journey</strong></h3><p>As a Customer Service Specialist, you will be at the heart of our operations, serving as the primary point of contact for our valued customers. You will play a crucial role in ensuring an exceptional customer experience, building lasting relationships, and upholding our commitment to excellence. This isn't just a job; it's a launchpad for your professional growth in a supportive and collaborative setting.</p><h3><strong>What You'll Be Doing: Your Responsibilities</strong></h3><ul><li><p><strong>Engage and Assist:</strong> Provide outstanding <strong>customer care</strong> by responding to inquiries via various channels (phone, email, chat) with professionalism and enthusiasm.</p></li><li><p><strong>Solve and Support:</strong> Expertly handle and resolve customer concerns, delivering effective <strong>customer support</strong> and solutions that exceed expectations.</p></li><li><p><strong>Educate and Empower:</strong> Guide customers through product information, services, and processes, ensuring clarity and satisfaction.</p></li><li><p><strong>Document and Deliver:</strong> Accurately record customer interactions and feedback using our <strong>CRM Software</strong>, contributing to continuous service improvement.</p></li><li><p><strong>Champion Customer Satisfaction:</strong> Proactively identify customer needs and suggest appropriate solutions, always striving for a positive outcome.</p></li></ul><h3><strong>Skills &amp; Technologies You'll Master</strong></h3><p>You'll hone your expertise in core areas like <strong>Customer Care</strong>, <strong>Customer Support</strong>, and <strong>Customer Service</strong>. We're looking for individuals with strong <strong>Communication</strong> skills, a natural ability for <strong>Problem-Solving</strong>, and a genuine sense of <strong>Empathy</strong>. Experience with <strong>CRM Software</strong> and precise <strong>Data Entry</strong> will be highly valued, alongside excellent <strong>Time Management</strong> and the ability to contribute effectively to <strong>Teamwork</strong>.</p><h3><strong>Growth Opportunities &amp; Beyond</strong></h3><p>We are deeply invested in your success! As an <strong>Entry Level</strong> specialist, you'll receive comprehensive training and ongoing mentorship. You'll have abundant opportunities to develop your skills in <strong>Active Listening</strong> and <strong>Conflict Resolution</strong>, paving the way for potential advancement within our customer service department or other areas of the company. Your career path here is limited only by your ambition!</p><h3><strong>Our Team &amp; Culture: Thrive Together</strong></h3><p>Join a vibrant, diverse, and incredibly supportive team in Cairo. We foster a culture of respect, continuous learning, and mutual support. We believe that happy employees lead to happy customers, and we celebrate every success, big or small. You'll be part of a team that values your voice and encourages you to bring your best self to work every day.</p><h3><strong>Make Your Mark: Your Impact</strong></h3><p>Every interaction you have will directly contribute to our brand's reputation and customer loyalty. You'll be instrumental in shaping positive experiences, turning challenges into opportunities, and becoming a critical pillar in our commitment to world-class service. Your dedication will help us build a stronger, more connected community of satisfied customers.</p><p><strong>Requirements</strong></p><h3><strong>Are You the Customer Service Superstar We're Looking For?</strong></h3><ul><li><p><strong>Passion for People:</strong> A genuine enthusiasm for <strong>Customer Care</strong>, <strong>Customer Support</strong>, and delivering exceptional <strong>Customer Service</strong>.</p></li><li><p><strong>Communication Prowess:</strong> Stellar verbal and written <strong>Communication</strong> skills in English, with excellent <strong>Active Listening</strong> abilities.</p></li><li><p><strong>Problem Solver:</strong> A natural inclination towards <strong>Problem-Solving</strong> and the ability to think on your feet to resolve customer issues effectively.</p></li><li><p><strong>Empathetic Spirit:</strong> Strong <strong>Empathy</strong> and the capacity to understand and respond to customer needs with patience and understanding.</p></li><li><p><strong>Team Player:</strong> A collaborative mindset, eager to contribute to <strong>Teamwork</strong> and support colleagues in a fast-paced environment.</p></li><li><p><strong>Tech Savvy:</strong> Familiarity with basic computer applications and the ability to quickly learn and navigate <strong>CRM Software</strong> for efficient <strong>Data Entry</strong>.</p></li><li><p><strong>Experience:</strong> This is an <strong>Entry Level</strong> position, ideal for candidates with <strong>0-1 years of experience</strong> in a customer-facing role, or a demonstrated passion for service.</p></li><li><p><strong>Career Level:</strong> Ready to launch your career? This role is specifically designed for ambitious individuals at the <strong>Entry Level</strong> who are eager to learn and grow.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Conduct routine and non-routine analyses of in-process materials, finished goods, and stability samples in a timely manner. Interpret test results and compare them with established specifications and control limits. Conduct chemical and physical laboratory tests to perform qualitative and quantitative analyses. Complete documentation required to support testing activities, including data capture forms, equipment logbooks, and inventory records. Ensure compliance with Data Integrity principles and Good Documentation Practices (GDP) in all laboratory activities. Prepare technical reports, graphs, and charts to document experimental results. Participate in out-of-specification (OOS), out-of-trend (OOT), and laboratory failure investigations. Provide quality control data required for regulatory submissions, as applicable. Investigate and report questionable or atypical test results to the supervisor. Perform data entry and trend analysis activities. Execute activities related to process validation, cleaning validation, and instrument qualification under supervision, as applicable. Support the preparation and execution of SOPs, calibration protocols, validation protocols, and qualification documents (IQ, OQ, and PQ) related to laboratory activities. Ensure implementation of Viatris Policies and requirements applicable to laboratory operations. Monitor reference standards inventory and expiry status. Monitor inventory and expiry status of laboratory stock items, including reagents, glassware, filters, and other laboratory consumables. Support the review and revision of Quality Control SOPs, as assigned. Participate in continuous improvement initiatives, including Lean and Six Sigma projects. Support QC compliance activities related to Viatris Policies, internal audits, EDA actions, and data integrity requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Working knowledge of current Good Manufacturing Practices (cGMP) and current Good Laboratory Practices (cGLP), with particular emphasis on Quality Control operations. Knowledge of analytical laboratory techniques and laboratory instrumentation, including pH meters, UV-Visible spectrophotometers, High-Performance Liquid Chromatography (HPLC), and reagent preparation. Familiarity with laboratory investigations, data integrity requirements, and Good Documentation Practices (GDP) is preferred. Experience with laboratory computerized systems and electronic data management is an advantage. Knowledge of pharmaceutical testing requirements, specifications, and regulatory expectations is preferred.</p><p><strong>Minimum Qualifications for this Role</strong></p><ul><li>Bachelor's degree in Pharmacy, Chemistry or Pharmaceutical Sciences.</li><li>1 2 years of experience in a pharmaceutical Quality Control laboratory.</li><li>Good command of the English language, both written and spoken.</li><li>Strong technical writing, documentation, and communication skills.</li><li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li><li>Strong organizational, analytical, and problem-solving skills, with the ability to work independently and effectively within a team environment.</li><li>Ability to manage multiple priorities, work under pressure, and meet deadlines.</li></ul><p></p></section>