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<p>Sort all the correspondence in the order of priority and process the reservation to the set standard Input, modify or cancel phone reservations into the system direcly and file accordingly Access the GDS / CRS / Internet regularly and input these reservations into the system Ensure that all the reservation requests are processed and confirmation and or cancellation letters, faxes or e-mails are sent out within 24 hour period. File all correspondence in a chronological and alphabetical order on a daily basis. Check all the reservations for the next days arrival and ensure that all the pertinent information regartding the stay and special requests are being fulfilled. Acquaint self with regular callers and acknowldge them by name. Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and / or FOM. Answer inquiries and / or promote hotel services and facilities. Answer questions on rates and room type availability. Ascertain callers needs though open ended questions and try to sell higher yield rooms. Use the correct guest history when making a reservation. Remain up to date with all the new promotions for the hotel as well as the ACCOR Group. Refer to the Credit Manager if credit facilities are required. Obtain approval from the Front Desk for same day reservation or on near sell-out dates. Refer requests for extension or change of payment for in-house guests to Front Desk. Perform any other duties that may be assigned from time to time by the management.</p><p><strong>Desired Candidate Profile</strong></p><p>Good interpersonal skills and self-confident. Guest oriented and service minded, with attention to quality. Good sales skills. Dynamic. Good presentation. A thorough and organized approach.</p>
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<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><strong>Job Overview</strong><br>American Trophy specialises in providing custom awards, trophies, and promotional products for a diverse range of events and recognition purposes. Serving schools, businesses, and other organisations, we are dedicated to honouring achievements and milestones through personalised service and high-quality products. We are currently seeking a dedicated and proficient <strong>IT Support Specialist</strong> to join our team and ensure the smooth operation of our technology infrastructure. The ideal candidate will be the first point of contact for all IT-related queries, providing technical assistance and support to our staff.<br><strong>Job Title:</strong> <strong>IT Support Specialist</strong><br><strong>Location:</strong> <strong>Miami, Florida, United States</strong><br><strong>Employment Type:</strong> <strong>Full-Time</strong><br><strong>Salary:</strong> <strong>$25 - $27 USD per hour</strong><br><strong>Responsibilities</strong><br>* Provide first-line technical support to on-site and remote employees, troubleshooting hardware, software, and network issues.<br>* Install, configure, and maintain computer systems, peripherals, and company software.<br>* Diagnose and resolve technical problems in a timely and effective manner, escalating complex issues to senior staff when necessary.<br>* Manage user accounts, including creation, modification, and deletion in accordance with company policy.<br>* Assist with the setup of new workstations and the onboarding of new employees.<br>* Maintain an accurate inventory of all IT assets, including hardware, software licences, and peripherals.<br>* Support the implementation of new technologies and system upgrades.<br>* Create and maintain documentation for IT processes, procedures, and user guides.<br><strong>Qualifications</strong><br>* Proven experience working in an IT support role or a similar technical position.<br>* Strong knowledge of computer hardware, operating systems (Windows/macOS), and office productivity software.<br>* Familiarity with network principles, including TCP/IP, DNS, and DHCP.<br>* Excellent problem-solving and analytical skills with a keen attention to detail.<br>* Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.<br>* A customer-focused attitude and a commitment to providing high-quality support.<br>* Professional certifications such as CompTIA A+ or Microsoft Certified Professional are highly desirable.<br>* Ability to work independently and manage multiple tasks effectively.</p><br><br>
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<span>About us Infomineo is a fast-growing business insights provider, bringing market intelligence to global clients across a range of services: Business research, Content Services, Graphic Design, and Data Analytics.<br> Our clients include leading Consultancies, Fortune 500 companies, Governments, and NGOs.<br> Infomineo counts 350+ employees spread across 5 offices covering EMEA and the Americas (Casablanca, Cairo, Dubai, Barcelona and Mexico City).<br> About this role Location: Field-based (Greater Cairo, Giza, Suez, and Alexandria) Duration: 6-8 Weeks Project Focus: Primary Market Research & Industrial Automation Landscape Mapping Infomineo is seeking proactive and technically-minded Engineering Summer Interns to join our strategic go-to-market research project.<br> As an intern, you will be at the forefront of our field operations, conducting site visits and structured surveys with large manufacturing players to map the future of industrial automation in Egypt.<br> What you will do?<br> Key job requirements will be your ability to Field Data Collection: Conduct on-site visits and plant inspections.<br> Structured Interviewing: Execute tailored questionnaires with diverse stakeholders, ranging from maintenance users to plant management and senior decision-makers.<br> Technical Mapping: Assess the current state of installed automation bases and identify gaps where system upgrades or new solutions are required.<br> Data Synthesis: Accurately record raw survey responses and assist in the tabulation of data to identify investment and expansion signals.<br> Stakeholder Engagement: Act as a professional representative of Infomineo while coordinating with account managers and facility leads.<br> Reporting to the Managers (on the status of the fieldwork: closed, on-hold; validating data collected, ensuring data completion) Performance is measured in terms of: Quality: delivering accurate, verified and reliable information Creativity and resourcefulness: ability to hunt information using different tools with a focus on results Effectiveness: ability to work in a productive way (prioritizing tasks, staying focused etc.<br>) being 100% reliable and to deliver on time Who you are?<br> Candidate Requirements: Currently enrolled in a reputable Faculty of Engineering.<br> Relevant Majors: Mechanical, Electrical, Mechatronics, Industrial, or Systems & Control Engineering.<br> Expected graduation in 2026 or 2027 Ability and willingness to travel to industrial zones across Greater Cairo, Giza, Suez, and Alexandria.<br> Strong interpersonal skills with the ability to communicate technical concepts to different organizational levels.<br> Full proficiency in English and Arabic Availability to start 1st of July 2026.<br> Commitment till end of August 2026.<br> Technical Competencies & Interests: Candidates should possess a foundational understanding or a strong interest in the following areas relevant to Siemens’ Digital Industries scope: Industrial Automation: PLC, SCADA, and Distributed Control Systems (DCS).<br> Digital Transformation: Comprehensive Digital Twins and the Industrial Metaverse.<br> Advanced Software: Industrial AI, cloud integration, and data analytics for manufacturing.<br> Cybersecurity: Understanding the importance of OT (Operational Technology) security in industrial environments.<br> Industrial Software: PLM (Product Lifecycle Management) and MOM (Manufacturing Operations Management).<br> Cultural Aspects & Values: Intellectually curious person Energetic and positive attitude with a willingness to learn Self-motivated with a commitment to excellence and high-quality standards Someone who is collaborative with different mindsets and who can thrive in a diverse environment Proactive to ask for feedback in order to improve outcomes High level of integrity Solution oriented with a creative mindset What we offer Hands-on experience with a global leader in industrial automation.<br> Exposure to diverse industrial verticals and large-scale manufacturing environments.<br> Development of professional research, communication, and analytical skills.<br> A chance to contribute to data-driven strategies that will shape Siemens' future growth in Egypt Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin, or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, trainings and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br> What it means to work at Infomineo If you have spoken with someone who works at Infomineo, you have probably heard that our people are our most valuable asset.<br> By being a part of Infomineo, you will have the opportunity to work alongside a young, friendly, smart, and international team of executives who value intellectual vitality and creativity.<br> Our diversity, both in terms of professional experience and culture, is the company’s greatest strength.<br> Infomineo will allow to grow your career and expertise across different regions and industries.<br> As a member of the team, you will be encouraged to contribute by applying your ideas while playing an instrumental role in the company’s development and growth.<br> Within this role, you'll support leading international companies and institutions with the data, information, insights or content required to support key business decisions.<br></span> </div>
Company Description The company is a locally based organization in Ismailia that is focused on delivering reliable, high-quality services to its clients. It values accuracy, accountability, and strong financial management to support sustainable growth. Team members work in a collaborative environment where continuous improvement and professional development are encouraged. The organization is seeking experienced professionals who can contribute to building robust financial processes and support informed decision-making. Joining the company offers the opportunity to have a tangible impact on its operations and long-term success.<br>Role Description The Senior Accountant is a full-time, on-site role based in Ismailia, responsible for overseeing day-to-day accounting operations and ensuring the accuracy of financial records. Key tasks include preparing and reviewing journal entries, maintaining general ledgers, reconciling accounts, and managing month-end and year-end closing activities. The role involves preparing financial statements, supporting budgeting and forecasting, monitoring cash flow, and ensuring compliance with applicable accounting standards and tax regulations. The Senior Accountant will also review work prepared by junior team members, support internal and external audits, and collaborate with other departments to provide financial insights. This role requires a high level of integrity, attention to detail, and the ability to meet deadlines in a fast-paced environment.<br>Qualifications<br> Strong proficiency in general accounting, including journal entries, account reconciliations, and financial statement preparation. Solid knowledge of accounting principles, local tax regulations, and compliance requirements. Experience with accounting software and ERP systems, as well as strong Microsoft Excel skills. Proven ability to analyze financial data, support budgeting and forecasting, and provide clear financial reports. Demonstrated ability to supervise or mentor junior accounting team members and review their work. Excellent attention to detail, organizational skills, and ability to manage multiple priorities and deadlines. Strong written and verbal communication skills, with the ability to work effectively with cross-functional teams. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Several years of progressive accounting experience, preferably including experience in a senior or lead accounting role.
Company Description The company is a locally based organization in Ismailia that is focused on delivering reliable, high-quality services to its clients. It values accuracy, accountability, and strong financial management to support sustainable growth. Team members work in a collaborative environment where continuous improvement and professional development are encouraged. The organization is seeking experienced professionals who can contribute to building robust financial processes and support informed decision-making. Joining the company offers the opportunity to have a tangible impact on its operations and long-term success.<br>Role Description The Senior Accountant is a full-time, on-site role based in Ismailia, responsible for overseeing day-to-day accounting operations and ensuring the accuracy of financial records. Key tasks include preparing and reviewing journal entries, maintaining general ledgers, reconciling accounts, and managing month-end and year-end closing activities. The role involves preparing financial statements, supporting budgeting and forecasting, monitoring cash flow, and ensuring compliance with applicable accounting standards and tax regulations. The Senior Accountant will also review work prepared by junior team members, support internal and external audits, and collaborate with other departments to provide financial insights. This role requires a high level of integrity, attention to detail, and the ability to meet deadlines in a fast-paced environment.<br>Qualifications<br> Strong proficiency in general accounting, including journal entries, account reconciliations, and financial statement preparation. Solid knowledge of accounting principles, local tax regulations, and compliance requirements. Experience with accounting software and ERP systems, as well as strong Microsoft Excel skills. Proven ability to analyze financial data, support budgeting and forecasting, and provide clear financial reports. Demonstrated ability to supervise or mentor junior accounting team members and review their work. Excellent attention to detail, organizational skills, and ability to manage multiple priorities and deadlines. Strong written and verbal communication skills, with the ability to work effectively with cross-functional teams. Bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Several years of progressive accounting experience, preferably including experience in a senior or lead accounting role.
Company Description Nile ICT Systems, founded in 2012, is a leading provider of telecommunication and information technology solutions with a strong focus on complex system integration. The company delivers end-to-end solutions across smart cities, contact centers, unified communications, network design, and advanced security, as well as disaster recovery and business continuity. Nile ICT also offers ICT consultancy, outsourcing, and specialized training in telecoms and IT, supporting business support systems, provisioning, radio planning, and core and transport network design. The company is a certified partner of global leaders such as Ericsson, Calix Inc., and Wedge Networks, and holds certifications in CRM, billing, prepaid system integration, Java development, and air-blown fiber design. Applicants join a technically advanced, certification-driven environment with diverse projects across the ICT and telecom domains.<br>Role Description The Senior Sales Engineer is a full-time, on-site role based in Qesm El Maadi. This role combines technical expertise with commercial acumen to design and present integrated ICT and telecom solutions that align with client needs and Nile ICT’s offerings. The Senior Sales Engineer collaborates closely with sales teams to qualify opportunities, lead technical discovery sessions, prepare proposals and solution designs, and deliver product demonstrations and presentations to prospective and existing clients. Day-to-day responsibilities include responding to RFPs and RFQs, preparing technical documentation and cost estimates, supporting solution implementation handovers, and providing pre-sales and escalation-level technical support. The role also involves maintaining strong customer relationships, gathering feedback from clients and partners, and working with internal teams to improve solution offerings and ensure successful project outcomes.<br>Qualifications<br> Strong sales engineering and solution design skills, with experience translating complex ICT and telecom requirements into integrated technical and commercial proposals. Hands-on technical support and troubleshooting abilities, ideally across networking, security, unified communications, and system integration environments. Effective communication and presentation skills, including the ability to explain technical concepts clearly to both technical and non-technical stakeholders. Proven background in sales and customer service, with experience managing client relationships, handling objections, and supporting long-term account growth. Bachelor’s degree in Engineering, Computer Science, Telecommunications, or a related field; advanced certifications in networking, security, or vendor technologies are an advantage. Experience working with telecom and ICT solutions such as LAN/WAN, FTTx, unified communications, IP network security, and disaster recovery is highly beneficial. Demonstrated ability to work cross-functionally with sales, technical, and project teams, and to manage multiple opportunities and deadlines simultaneously. Strong analytical and problem-solving skills, with attention to detail and a focus on quality, customer satisfaction,
Qualifications1–3+ years of experience in catalog or product data management within an e-commerce environment. Experience with e-commerce platforms (e.g., Magento, Shopify, Woo Commerce, Big Commerce, etc.). Work with various internal teams (e.g. supply chain, fulfillment center, technology teams) to help drive tools and process improvements that affect vendor/catalog management workflows. Proficient in using spreadsheet software (Excel/Google Sheets) – especially VLOOKUP, pivot tables, data cleaning, etc. Experience with Product Information Management (PIM) systems and/or ERP tools. Understanding of SEO best practices for product listings. Basic knowledge of HTML/CSS and image editing tools is a plus. Ability to understand what messages are most relevant and how to deliver content in the most engaging manner. Develop content performance support solutions that optimize performance and promote adherence to Guidelines and Standards. Identify opportunities for content efficiency and automation and working cross-functionally to implement them-Serve as a stakeholder on content and messaging across all businesses producing. Can liaise with vendors/suppliers to gather missing data or assets. Bachelor’s degree in any discipline; business or technical background is considered an advantage. Minimum 2 to 4 years of experience in managing people and interacting with customers/stakeholders. Excellent command of spoken and written English. Excellent communication skills with the ability to communicate to all levels. Demonstrated ability to manage, motivate, and influence work behaviors. Demonstrated problem solving and analytical capability. Has experience in managing critical operational processes, with SLA responsibility. E-Commerce experience is a MUST
About Minapharm Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA. Minapharm employs a collective workforce of over than 1400 individuals & continues to expand their workforce with talented pool of Human Capital.<br>Our Core Values:<br>Diversity & Respect Integrity & Accountability Collaboration Leadership & Empowerment Innovation & Continuous Learning<br><br>Job Summary Execute financial audit engagements with independence and technical rigor, prepare evidence-based working papers and draft reports.<br>واجبات الوظيفةContribute to the preparation of the financial audit work programs; propose audit procedures and testing approaches based on risk assessment outcomes. Prepare the information and document request lists required for each financial audit engagement before fieldwork commences. Execute financial audit fieldwork independently across assigned areas (payroll, AP/AR, fixed assets, treasury, tax, financial reporting), applying approved audit procedures with rigor and objectivity. Identify and document control deficiencies, financial irregularities, and compliance gaps; link findings to risk implications and applicable standards (IIA, IFRS/IAS, Egyptian Accounting Standards, Tax Law). Prepare Corrective/Preventive Action Requests (CPAR) when control weaknesses or non-conformities are identified during fieldwork. Supervise and guide junior auditors during financial audit engagements; review their working papers, provide technical feedback, and ensure quality of work before submission to the Deputy Manager. Prepare well-structured draft financial audit reports including findings, root causes, risk ratings, and practical recommendations; submit to Deputy Manager for review Participate in closing meetings with auditee management; present and defend audit findings professionally. Conduct follow-up reviews of agreed corrective actions from prior financial audit engagements; document findings and escalate unresolved items to Deputy Manager. Maintain organized, complete, and retrievable working paper files for all financial audit engagements in accordance with the department's filing standards. Carry out any other tasks assigned by the direct supervisor that fall within the scope of the role.<br><br>Requirements Bachelor's degree in Accounting, Finance, or a related field. CIA is preferred. CPA, CMA, or progress toward these certifications is an advantage. Minimum 2–6 years in internal or external audit with a financial focus; prior experience supervising junior staff is an advantage. Good knowledge of IIA Standards, IFRS/IAS, Egyptian Accounting Standards, Egyptian Tax Law, and internal control frameworks (COSO). Strong analytical skills, professional skepticism, attention to detail, structured report writing, and ability to coach junior auditors. Proficiency in Arabic and English (written and spoken).
About Minapharm Minapharm Pharmaceuticals is a leading pharmaceutical company in Egypt and the Middle East and the largest end-to-end manufacturer of biological therapies in MEA with over 20 years of experience in cellular and bioprocess engineering. Headquartered in Cairo, Minapharm commercializes over 100 life-saving and life-enhancing products ranging from small molecules to complex bioengineered proteins and viral vectors, with an impressive immunotherapy pipeline. Together with its wholly-owned Berlin-based subsidiary, Pro Bio Gen AG - a world-leading CDMO, Minapharm has established an integrated business model making it the only gene-to-market company in the region. Consolidating its international platform of intelligent biopharmaceutical technologies with the longstanding process development and manufacturing expertise in the MEA, Minapharm, together with Pro Bio Gen, has incorporated MiGen Tra Gmb H headquartered in Berlin and manufacturing in Cairo, to enhance the accessibility to critical healthcare transforming medicines through product development and commercialization of Biosimilar m ABs, Cell, and Gene Therapies and vaccines, at affordable prices in Egypt, and MEA. Minapharm employs a collective workforce of over than 1400 individuals & continues to expand their workforce with talented pool of Human Capital.<br>Our Core Values:<br>Diversity & Respect Integrity & Accountability Collaboration Leadership & Empowerment Innovation & Continuous Learning<br><br>Job Summary Execute financial audit engagements with independence and technical rigor, prepare evidence-based working papers and draft reports.<br>واجبات الوظيفةContribute to the preparation of the financial audit work programs; propose audit procedures and testing approaches based on risk assessment outcomes. Prepare the information and document request lists required for each financial audit engagement before fieldwork commences. Execute financial audit fieldwork independently across assigned areas (payroll, AP/AR, fixed assets, treasury, tax, financial reporting), applying approved audit procedures with rigor and objectivity. Identify and document control deficiencies, financial irregularities, and compliance gaps; link findings to risk implications and applicable standards (IIA, IFRS/IAS, Egyptian Accounting Standards, Tax Law). Prepare Corrective/Preventive Action Requests (CPAR) when control weaknesses or non-conformities are identified during fieldwork. Supervise and guide junior auditors during financial audit engagements; review their working papers, provide technical feedback, and ensure quality of work before submission to the Deputy Manager. Prepare well-structured draft financial audit reports including findings, root causes, risk ratings, and practical recommendations; submit to Deputy Manager for review Participate in closing meetings with auditee management; present and defend audit findings professionally. Conduct follow-up reviews of agreed corrective actions from prior financial audit engagements; document findings and escalate unresolved items to Deputy Manager. Maintain organized, complete, and retrievable working paper files for all financial audit engagements in accordance with the department's filing standards. Carry out any other tasks assigned by the direct supervisor that fall within the scope of the role.<br><br>Requirements Bachelor's degree in Accounting, Finance, or a related field. CIA is preferred. CPA, CMA, or progress toward these certifications is an advantage. Minimum 2–6 years in internal or external audit with a financial focus; prior experience supervising junior staff is an advantage. Good knowledge of IIA Standards, IFRS/IAS, Egyptian Accounting Standards, Egyptian Tax Law, and internal control frameworks (COSO). Strong analytical skills, professional skepticism, attention to detail, structured report writing, and ability to coach junior auditors. Proficiency in Arabic and English (written and spoken).
Job Description:Design, implement, and maintain network security solutions, including firewalls, VPNs, IDS/IPS, and other security technologies. Monitor network traffic for unusual activity and implement necessary security measures. Conduct regular security assessments to identify vulnerabilities and address potential risks. Configure and manage firewalls to control and monitor network traffic. Ensure firewall policies align with security best practices and organizational requirements. Deploy and manage intrusion detection and prevention systems to safeguard against potential security breaches. Investigate and respond to security incidents in a timely manner. Conduct regular security audits to assess the effectiveness of existing security measures. Collaborate with internal teams to address any identified vulnerabilities or weaknesses. Develop and enforce network security policies and procedures. Provide training and awareness programs to educate staff on security best practices.<br>Job Requirements:Bachelor's degree in computer science, Information Technology, or a related field. Solid understanding of network protocols, firewall technologies, and intrusion detection/prevention systems. Solid understanding of network protocols, firewall technologies, and intrusion detection/prevention systems. Hands-on experience with network security tools and software (e.g., Wireshark, Nmap, Snort, etc.). Solid understanding Cloud Getaways (Barracuda and Kasper sky Endpoint cloud). Hands-on, technical experience with security solutions and technical knowledge of mainstream operating systems and wide range of security technologies such as Firewalls, IPS, VPN, MFA, WAF, PAM, IAM, Web Proxy and email Gateway, and end-point solutions preferred. Knowledge of encryption technologies and VPN implementations Familiarity with industry compliance standards (e.g., ISO 27001, NIST, PCI DSS). Strong analytical and problem-solving skills with a keen eye for detail. In-depth knowledge of network security technologies and best practices. Certifications such as CISSP, CCNA Security, or equivalent are a plus. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities.<br>Work Location: Helopolis, Cairo Working Hours: 11:00AM to 7:00PMWorking Days: Monday to Friday ( Saturday & Sunday off )
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Join our Team
<br><p><strong>About this Opportunity</strong> <br>We are excited to present a dynamic opportunity for a Solution Architect – Inventory to join our Core Commerce & Orchestration unit in MEA. <br>At Ericsson, we are driving the evolution towards autonomous, programmable networks, enabling Communication Service Providers (CSPs) to build a single, trusted source of truth for their network and service data — the foundation for orchestration, assurance, and automation at scale. <br>This role is focused on working in both Pre-Sales and Delivery, designing and delivering end-to-end inventory solutions, leveraging Ericsson Adaptive Inventory (EAI) as the core engine — enabling unified network and service inventory across physical, logical, and virtual domains. <br>The architect will play a key role in shaping solutions that enable:</p><br><br><ul><li>Unified network inventory across multi-vendor, multi-technology environments</li><li>Service and resource lifecycle management aligned with TM Forum standards</li><li>Foundation layer for orchestration, closed-loop automation, and network assurance</li><li>OSS transformation programs driven by a catalog-driven, API-first inventory architecture </li></ul><p><strong>What You Will Do </strong></p><br><br><ul><li>Lead value-based solution positioning and proposal development to secure strategic OSS transformation programs and ensure deliverability</li><li>Act as design authority for major transformation engagements, ensuring inventory solutions align with customer needs and Ericsson's architectural principles</li><li>Own the technical architecture end-to-end: define, scope, and drive design solutions across the Inventory domain, with major focus on EAI. Design end-to-end inventory solutions for: <ul><li>Physical, logical, and virtual network resource inventory</li><li>Service inventory aligned with catalog-driven architectures (service/resource modeling)</li><li>Multi-domain topology and connectivity management (RAN, Core, Transport, Cloud)</li><li>Integration with orchestration (ESOA), assurance, and mediation layers</li></ul></li><li>Lead data migration and data cleansing strategies as part of inventory transformation engagements, ensuring quality, completeness, and consistency of inventory data onboarded from legacy OSS systems</li><li>Contribute to reusable assets (inventory models, integration blueprints, migration patterns) and support standardization and industrialization of delivery approaches to enable faster delivery through reuse and best practices</li><li>Share knowledge, contribute to internal communities, and foster a culture of re-use and continuous learning</li></ul><p><strong>You Will Bring </strong><br>Must-Haves:</p><br><br><ul><li>10+ years in telecom/OSS domain</li><li>HLD/LLD design & customer-facing experience</li><li>Hands-on experience with network inventory platforms (EAI)</li><li>Deep understanding of network and service resource modeling (physical, logical, virtual layers)</li><li>Experience with data migration from legacy OSS/inventory systems, including data cleansing, reconciliation, and onboarding strategies</li><li>Familiarity with TM Forum Open APIs for inventory (TMF639, TMF640, TMF642, TMF648)</li><li>Good understanding of orchestration (SOM/COM concepts), Order Management, and Assurance integration touchpoints</li><li>Knowledge of multi-technology network domains: RAN, Core, Transport, Cloud/NFV </li></ul><p>Can Be Learned on the Job: </p><br><br><ul><li>Ericsson-specific tooling & internal processes </li><li>Deep EAI product-specific configuration and administration </li><li>AIOps and closed-loop automation integration specifics </li></ul><br><p><strong>Why join Ericsson?</strong>At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.<br> <br><strong>What happens once you apply?</strong>Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.</p><br><br><br><p><strong>Primary country and city:</strong> Egypt (EG) || Cairo</p><br><br><p><strong>Req ID:</strong> 785179 </p><br><br><br><br> </div>
Company Description The Egyptian Company for Cosmetics (ECC) is a leading toll manufacturer that has been providing world-class services in personal care, cosmetics, and cosmeceuticals since 1981. ECC specializes in transforming concepts into shelf-ready products, offering end-to-end beauty care development solutions for local and international clients. The company leverages proven formulas and high-quality active ingredients to deliver products that meet exact client specifications. Its state-of-the-art facilities are equipped with cutting-edge technology and staffed by experts in product development, manufacturing, and packaging. ECC’s long-standing experience and commitment to excellence make it a trusted partner for brands seeking reliable cosmetic and personal care manufacturing.<br>Role Description This is a full-time, on-site role based in Cairo, Egypt for a Supplements Regulatory Affairs Specialist. The specialist will oversee regulatory activities related to dietary supplements, ensuring products comply with local and international regulations and standards. Day-to-day responsibilities include preparing, reviewing, and maintaining regulatory documentation and dossiers for product registration and approvals. The role involves monitoring regulatory changes, interpreting requirements, and advising internal teams on compliance throughout the product lifecycle. The specialist will collaborate closely with R&D, quality, production, and marketing teams to support product claims, labeling, and packaging, and to manage regulatory submissions to relevant authorities.<br>Qualifications<br> Strong expertise in Regulatory Affairs and Regulatory Compliance for supplements and related products. Demonstrated ability to manage Regulatory Documentation and Regulatory Requirements for product registration and maintenance. Experience preparing and coordinating Regulatory Submissions to local and regional health authorities. Good understanding of dietary supplement, cosmetic, and personal care regulations in Egypt and, ideally, international markets. Bachelor’s degree in Pharmacy, Chemistry, Biology, or a related scientific discipline; advanced degree is an advantage. Solid knowledge of GMP, quality systems, and labeling requirements for supplements and cosmetic products. Strong analytical, attention-to-detail, and organizational skills, with the ability to manage multiple projects and deadlines. Effective written and verbal communication skills, including the ability to prepare clear regulatory documents and reports. Proficiency with standard office and documentation tools; experience with regulatory databases is beneficial. Ability to work collaboratively in cross-functional teams and maintain a high level of professional integrity.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><p><span><strong>Role Description:</strong></span></p><br>
<p><span>The German Service Desk Representative is responsible for providing customer support and technical assistance to users in a German-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams. </span></p><br> <p><span><strong>What You’ll Be Doing </strong></span></p><br>
<p><span><strong>Core Responsibilities</strong></span></p><br>
<p><span> • Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems. </span></p><br>
<p><span>• Document and track all customer interactions and resolutions accurately in the ticketing system. </span></p><br>
<p><span>• Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></p><br>
<p><span> • Follow established procedures for incident management, problem management, and service request fulfillment.</span></p><br>
<p><span> • Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution. </span></p><br>
<p><span>• Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates. </span></p><br>
<p><span>• Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers. </span></p><br>
<p><span>• Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers. </span></p><br>
<p><span>• Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction. </span></p><br>
<p><span>• Continuously develop and enhance technical skills and knowledge through training and self-learning. </span></p><br> <p><span><strong>Experience & Qualification. </strong></span></p><br>
<p><span>• Fluent in German and English, both written and verbal communication skills. </span></p><br>
<p><span>• Previous experience in a customer support or service desk role, preferably in a technical support environment. </span></p><br>
<p><span>• Ability to analyze and resolve technical issues independently or through collaboration. </span></p><br>
<p><span>• Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically. </span></p><br>
<p><span>• Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment. </span></p><br>
<p><span>• Strong organizational skills, attention to detail, and the ability to multitask effectively. </span></p><br>
<p><span>• Flexibility to work in shifts, including weekends and holidays, as per business needs. </span></p><br> <p><span><strong>Skills, Knowledge & Abilities </strong></span></p><br>
<p><span>• Strong problem-solving and troubleshooting skills </span></p><br>
<p><span>• Adaptability. • Self-learning. </span></p><br>
<p><span>• Critical thinking. </span></p><br>
<p><span>• Problem-solving. </span></p><br>
<p><span>• Attention to detail. </span></p><br>
<p><span>• Communication and teamwork. </span></p><br>
<p><span><strong>Performance Standards</strong></span></p><br>
<p><span> • Response Time. </span></p><br>
<p><span>• First Contact Resolution. </span></p><br>
<p><span>• Customer Satisfaction. </span></p><br>
<p><span>• Ticket Documentation and Management. </span></p><br>
<p><span>• Technical Knowledge.</span></p><br>
<p><span> • Language Proficiency. </span></p><br>
<p><span>• Incident Resolution Time. </span></p><br>
<p><span>• Quality of Service. </span></p><br>
<p><span>• Knowledge Sharing. </span></p><br>
<p><span>• Professionalism and Collaboration. </span></p><br> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>About Atos Group</strong></p><br> <p>Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE listed on Euronext Paris. </p><br>
<p><br>The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space. </p><br><span>Role Description</span>
<p><span>The French Service Desk Representative is responsible for providing customer support and technical assistance to users in a French-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</span></p><br>
<span>What You’ll Be Doing</span>
<span><strong>Core Responsibilities</strong></span>
<ul>
<li><span>Provide French-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</span></li>
<li><span>Document and track all customer interactions and resolutions accurately in the ticketing system.</span></li>
<li><span>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</span></li>
<li><span>Follow established procedures for incident management, problem management, and service request fulfillment.</span></li>
<li><span>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</span></li>
<li><span>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</span></li>
<li><span>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</span></li>
<li><span>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</span></li>
<li><span>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</span></li>
<li><span>Continuously develop and enhance technical skills and knowledge through training and self-learning.</span></li>
</ul>
<span>Experience & Qualification.</span>
<ul>
<li><span>Fluent in French and English, both written and verbal communication skills.</span></li>
<li><span>Previous experience in a customer support or service desk role, preferably in a technical support environment.</span></li>
<li><span>Ability to analyze and resolve technical issues independently or through collaboration.</span></li>
<li><span>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</span></li>
<li><span>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</span></li>
<li><span>Strong organizational skills, attention to detail, and the ability to multitask effectively.</span></li>
<li><span>Flexibility to work in shifts, including weekends and holidays, as per business needs.</span></li>
</ul>
<span>Skills, Knowledge & Abilities</span>
<ul>
<li><span>Strong problem-solving and troubleshooting skills</span></li>
<li><span>Adaptability.</span></li>
<li><span>Self-learning.</span></li>
<li><span>Critical thinking.</span></li>
<li><span>Problem-solving.</span></li>
<li><span>Attention to detail.</span></li>
<li><span>Communication and teamwork.</span></li>
</ul>
<p><span><strong><u>Performance Standards</u></strong></span></p><br>
<ul>
<li><span>Response Time.</span></li>
<li><span>First Contact Resolution.</span></li>
<li><span>Customer Satisfaction.</span></li>
<li><span>Ticket Documentation and Management.</span></li>
<li><span>Technical Knowledge.</span></li>
<li><span>Language Proficiency.</span></li>
<li><span>Incident Resolution Time.</span></li>
<li><span>Quality of Service.</span></li>
<li><span>Knowledge Sharing.</span></li>
<li><span>Professionalism and Collaboration.</span></li>
</ul> <p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.<br> </p><br> <p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. </p><br> <p><br><strong>Choose your future. Choose Atos.</strong></p><br> </div>
<p>Clean the rooms according to identified standards. Sign when taking and handing back keys. Start off by dusting the general area in the lobby. Organize the floor trolleys and procure missing material. Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.). Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator. Clean the rooms under assigned to him/her according to the identified standards. Fill in the room status, textile report and amenities report in the maid report Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors. Immediately report any room discrepancies. Immediately hand in all lost and found items to the Housekeeping Office. Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards. Perform all duties assigned by seniors. Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.). Must take part in vocational trainings and sign the attendance form. Be familiar with and implement the hotel s security rules. Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry. Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening. Regularly vacuum and mop the guest stairs. Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts. Is clean, friendly, and hygienic. Encourage colleagues to be productive by coming up with new ideas. Is a member of the Emergency Response Team. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment. Carry out all responsibilities related to the quality management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: At least a primary school or vocational diploma.</p><p>Experience: Can learn the job in a few months and enhance knowledge in one year.</p><p>Foreign Language: Not expected.</p><p>Courses and Training: Not expected.</p><p>Computer Literacy: Not compulsory.</p><p>Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p>
<p><strong>o General responsibilities:</strong></p><ul><li><p>Consult with users and management to conduct information assessments to determine user needs and to define solutions to meet business requirements.</p></li><li><p>Research, plan and design an enterprise environment with appropriate hardware, operating systems, applications, and communication components to support business requirements.</p></li><li><p>Analyze and recommend both hardware and software requirements for existing and future implemented services.</p></li><li><p>Identifying opportunities that can improve the efficiency of the business and technical processes.</p></li><li><p>Participate in the development and implementation of short and long-term strategic IT plans to ensure infrastructure capacity meets existing and future group requirements in collaboration with other teams.</p></li><li><p>Prepare technical requirements, scope of work reports, and other documentation for infrastructure projects and associated efforts.</p></li><li><p>Coordinate with external vendors for the acquisition, support and maintenance of information technology hardware and software systems.</p></li><li><p>Manage the ability to continue providing a pre-determined & agreed level of IT services.</p></li><li><p>Ensure the availability, continuity and security of various systems and monitor different logs.</p></li><li><p>Develop and document operational procedures and users’ manuals when needed.</p></li><li><p>Manage change requests & determine the need to perform a system change whenever needed through standard procedures.</p></li><li><p>Works under the general direction of senior management and provides different reports indicating the IT infrastructure status as well as any reports required by higher management.</p></li><li><p>Communicate with different teams whenever required to complete work duties.</p></li><li><p>Support users in all offered services.</p></li></ul><p> <strong>o Systems responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for different infrastructure systems at Nile University including but not limited to different Hardware (Servers, Storage, RAID settings, etc.), Virtualization systems, Operating systems (Windows/Linux), System Center, Application servers, Backup and recovery systems along with servers’ Endpoint protection.</p></li><li><p>Identify and set the configuration items for different systems and verify their completeness & correctness.</p></li><li><p>Develop and administrate backup, archive & restore processes for different systems and data according to Nile University policy. Besides monitoring the backup logs and testing the restoration processes regularly.</p></li><li><p>Monitor and assess the utilization and performance of different services and infrastructure resources (Hardware and software) regularly to ensure their effectiveness using monitoring tools or manually.</p></li><li><p>Perform regular maintenance of servers through the installation of software updates and upgrades, along with hardware replacements and expansions.</p></li><li><p>Recommend and ensure the standard implementation of policies, procedures and operations and ensure consistency with Nile University policies.</p></li><li><p>Analyze and resolve different systems issues using diagnostic software and/or technical troubleshooting procedures.</p></li><li><p>Perform different software migrations or hardware physical reallocation for the IT infrastructure systems.</p></li></ul><p> <strong> o Network responsibilities:</strong></p><ul><li><p>plan, design, install, configure, test, evaluate, operate and administrate, monitor, maintain, integrate, document, report and provide support for the network infrastructure components including routers, switches, wireless controllers, access points, VOIP system, load balancers, VPN and network security systems. Besides ensuring reliable connectivity for NU users and hosted services over LAN/WLAN.</p></li><li><p>Monitor the performance of the core routing and switching systems, besides managing the VLAN configuration for its proper function.</p></li><li><p>Manage the call manager system for the best performance and monitor its usage, besides configuring and installing IP phones for different users.</p></li><li><p>Define, apply and monitor security policies on different security systems (e.g. Fortinet appliances, firewalls, IPS etc.) and ensure their consistency with the business needs.</p></li><li><p>Monitor the Internet bandwidth utilization and implement appropriate policies to ensure higher performance.</p></li><li><p>Manage and monitor VPN configurations and access permissions for different users. And Perform service evaluation for different network services.</p></li><li><p>Plan and control the network infrastructure changes and monitor their impact on different users and hosted services.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>o Education and experience:</strong></p><ul><li><p>Bachelor’s degree in communication or computer science or a related field.</p></li><li><p>At least eight years of experience in relevant field in well-known and large-scale organizations that support at least 1,500 users.</p></li><li><p>Microsoft technical certifications are required.</p></li><li><p>CCNA is required.</p></li><li><p>Master’s degree in a related field is a plus.</p></li><li><p>CCNP and CCDP are a plus.</p></li><li><p>ITIL knowledge is a plus.</p></li><li><p>Project management knowledge is a plus.</p></li></ul><p><strong> o Technical skills:</strong></p><ul><li><p>Proficient understanding of common server architectures, and expert in installing, configuring, and administrating different servers’ software, hardware and storage systems (SAN, NAS, DAS) (EMC, and Dell Technologies).</p></li><li><p>Proficient understanding of common storage subsystems connectivity (Fiber Channel, ISCSI, SATA, SAS, SCSI, etc.), storage subsystem disk configuration (RAID levels), along with clustering and logical partitions.</p></li><li><p>Expert in setting up and administrating VMware virtualization systems (VCenter, ESXi, etc.)</p></li><li><p>Expert in setting up and administrating different operating systems of servers (Windows\Linux).</p></li><li><p>Expert in using and administrating networking related protocols and services, including but limited to TCP, UDP, ICMP, FTP, SFTP, SSH, HTTP and HTTPS.</p></li><li><p>Expert in setting up and administrating MS Domain Controllers including but not limited to PowerShell scripts, GPO, managing trust relations, moving FSMO rules, upgrading domain controllers and raising functional levels, etc.</p></li><li><p>Expert in setting up and administrating the DNS, DHCP, SCCM, SCOM, WSUS, NPS, File sharing services, DFS, FTP, CA, NTP, MS Exchange, MS SharePoint, SQL servers, MySQL, IIS/Apache servers, Print servers, Backup and archiving systems, LDAP integrations.</p></li><li><p>Expert in administrating mailing and other services offered by MS Office365.</p></li><li><p>Expert in Implementing, administrating and supporting different integrations (Domain, Office365, SSO, etc.)</p></li><li><p>Ability to understand new software packages or hardware equipment & fast enough to learn new technologies.</p></li><li><p>Proven experience in managing and designing network infrastructure systems (LAN configuration, WAN configuration, Routers, Switches, Firewalls, Wireless controllers and Cisco Call managers).</p></li><li><p>Expert in Cisco, Huawei and Fortinet network equipment and technologies.</p></li><li><p>Expert in network diagnostic, monitoring and analysis tools (e.g., Cisco prime, Solar winds, etc.).</p></li><li><p>Expert in access control models and network security.</p></li></ul><p><strong> o Soft skills:</strong></p><ul><li><p>Creative skills to identify and define user enterprise needs and turn them into workable plans and automated processes.</p></li><li><p>High searching and self-learning capabilities.</p></li><li><p>Aggressive problem diagnosis and creative problem-solving skills.</p></li><li><p>Strong interpersonal and communications skills with colleagues and clients either verbally or in writing.</p></li><li><p>Good command of English.</p></li><li><p>Determines when issues should be escalated to a higher level.</p></li><li><p>Capable of writing proposals or reports, documenting procedures, acting as a vendor liaison, making presentations to client audiences or professional peers, and working closely with upper management.</p></li><li><p>Proactive with strong self-management skills to juggle multiple tasks and priorities within the constraints of timelines and budgets.</p></li></ul><p></p>
<p>El-Riyad Landscaping is seeking a highly motivated and results-driven B2B Sales Engineer to join our growing team. If you have a passion for sales, strong technical knowledge of landscaping, and experience working with contractors, real estate developers, and consultants, we'd love to hear from you.</p><p>Key Responsibilities</p><ul><li>Develop new business opportunities and build long-term relationships with B2B clients.</li><li>Promote the company's landscaping design, construction, plant supply, irrigation, and maintenance services.</li><li>Conduct client meetings, site visits, and technical presentations.</li><li>Prepare and follow up on quotations and commercial proposals.</li><li>Coordinate with the technical and estimation teams to deliver customized solutions.</li><li>Achieve monthly sales targets and maintain a healthy sales pipeline.</li><li>Monitor market trends, competitors, and upcoming construction projects.</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Agriculture, Landscape Engineering, Civil Engineering, Architecture, or a related field.</li><li>2–5 years of B2B sales experience, preferably in Landscaping, Irrigation, Construction, Nurseries, or Building Materials.</li><li>Strong understanding of:<ul><li>Softscape & Hardscape</li><li>Ornamental Plants, Trees & Palms</li><li>Irrigation Systems</li><li>Landscape Materials</li></ul></li><li>Experience dealing with:<ul><li>Real Estate Developers</li><li>Construction Companies</li><li>Engineering Consultants</li><li>Procurement & Project Managers</li></ul></li><li>Excellent communication, negotiation, and presentation skills.</li><li>Strong business development and relationship management abilities.</li><li>Proficiency in Microsoft Office.</li><li>A valid driving license is preferred.</li></ul><p>What We Offer</p><ul><li>Competitive salary.</li><li>Attractive commission and performance-based incentives.</li><li>Professional growth and career development.</li><li>Opportunity to work on prestigious landscaping projects across Egypt.</li><li>Supportive and professional work environment.</li></ul><p> </p>
About IN3IN3 Technology is an Egyptian enterprise software company building its own products — Tarasol (enterprise correspondence management), Al-Diwan (document archiving), and Farabi (Document AI and complex Arabic OCR) — running at the heart of daily operations in some of Egypt's largest and most prestigious government and enterprise organizations. Our growth is built on products customers renew, expand, and depend on.<br><br>Product Consultant — Enterprise Software Delivery (Junior Start your enterprise software career on systems that some of Egypt's largest organizations use every working day — including live AI in production. As the hands-on delivery practitioner inside our Customer Success unit, you configure products, deliver training, run onboarding, close routine support requests, and give demos — working alongside senior practitioners who invest in your growth, with a real path to Senior CSM.<br>What you’ll Configure products at the application layer through the GUI — routing rules, permissions, workflow Run onboarding sessions and deliver structured, role-calibrated training at client site Handle and close routine client requests — how-tos, configuration clarifications, best practice Escalate technical investigations cleanly, with the context the next team need Prepare demo environments and deliver product demos configured to the audience Build and maintain training assets — decks, quick-reference cards, walkthrough What we’re looking for1–2 years in enterprise software delivery, implementation, application support, or technical client-facing work Personal experience configuring an enterprise application through its GUAt least one training session delivered to client user JSON literacy and basic technical reading — API concepts, integration document Eagerness to learn alongside senior practitioners — craft over status Arabic–English professional fluency; Egypt-based with regular client visit
Job Summary:The Business Analyst acts as a communicator, facilitator, and mediator, bridging the gap between business and technology to enhance organizational effectiveness. The role is responsible for identifying opportunities to improve business processes through technology, strategic initiatives, analytical solutions, and process re-engineering. Working closely with multiple business units, the Business Analyst gathers, synthesizes, and analyzes information related to business processes, tools, documentation, and stakeholder requirements. The role ensures that the solutions designed and delivered are aligned with business needs, stakeholder expectations, and organizational objectives.<br><br>Job Responsibilities:Create and maintain Business Requirements Documents (BRDs), Software Requirements Specifications (SRSs), and Scope Documents. Manage project requirements throughout their lifecycle, including requirements planning, elicitation, analysis, validation, approval, and change management. Review test scenarios and validate testing results to ensure alignment with business requirements Conduct system demonstrations for business users and support user training for newly implemented systems. Apply business process re-engineering (BPR) techniques to improve operational efficiency. Drive organizational change and facilitate collaboration among stakeholders. Ensure compliance with Central Bank of Egypt (CBE) regulations and the Bank's internal policies. Communicate effectively with both internal and external stakeholders. Assist the Project/Product Manager in project planning and coordination activities. Identify potential solution options and assess their technical and business feasibility.<br>. Job Requirements:Bachelor's degree in business administration, Information Systems, Computer Science, or a related field.3 to 5 years of relevant experience. Strong analytical, critical thinking, and problem-solving skills. Ability to manage multiple projects simultaneously from initiation through completion. Excellent written and verbal communication skills, with the ability to effectively engage and collaborate with stakeholders at all levels. Ability to understand business challenges and develop practical, value-driven solutions. Proficiency in project management and business analysis tools and software. Professional certifications such as Certified Business Analysis Professional (CBAP), Lean, Six Sigma, or Business Process Re-engineering (BPR) are preferred.