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<ul><li><p><strong>Participate in creating the SLA for the different applications</strong></p></li></ul><ul><li><p><strong>Develop internal team schedule for managing on call, and application ownership and communicate to business</strong></p></li></ul><ul><li><p><strong>Provide first line support to Users by providing analysis and resolution for routine operational application issues</strong></p></li><li><p><strong>Provide the suitable solutions for any application issue within the agreed on SLA and based on the criticality of the issue</strong></p></li><li><p><strong>Monitor the corporate ERP to ensure service availability 24/7</strong></p></li><li><p><strong>Record and track incidents, complaints or requests. Ensure that problem tickets raised in the right channel are clearly documented and articulated.</strong></p></li><li><p><strong>Collaborate with other IT teams (such as infrastructure team) in problem diagnosis and resolution.</strong></p></li><li><p><strong>Support deployment of process enhancements by working with business on data collection and training key users on new functionality.&nbsp;</strong></p></li><li><p><strong>Perform testing of solutions delivered development team to address process improvements with business process owners, and coordinate with development team for issue resolution.</strong></p></li><li><p><strong>Provide end user trainings for new modules/implementations</strong></p></li><li><p><strong>Participate in analysis for new changes and required operational enhancements</strong></p></li><li><p><strong>Full responsibility for Reporting and dashboards</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Manage all modules implementation with partner and vendor and internal stakeholders</strong></p></li><li><p><strong>Full responsibility on solutions architecture and integrations</strong></p></li><li><p><strong>Manage Support team</strong></p></li><li><p><strong>First line support for the solutions (ERP (Oracle Fusion), Fleet Management System, Maintenance, …etc )for all modules serving the manufacturing and logistics business industries</strong></p></li><li><p><strong>Monitor all the different modules to ensure service availability</strong></p></li><li><p><strong>Fix application related issues within the agreed on SLA and within the change management process</strong></p></li><li><p><strong>Maintain good relationships with vendors</strong></p></li></ul><p></p>

<p>Design, develop, and maintain BI dashboards, reports, and ad-hoc queries using OBIEE/Oracle Analytics Server (OAS). Design, develop, and maintain publisher reports with templates using OBIEE/OAS. Translate business requirements into technical designs, creating visualizations, reports, and analyses that meet organizational needs. Optimize the performance of BI reports by tuning the RPD (Repository), SQL queries, and dashboards. Develop data models and subject areas in the OBIEE/OAS repository (RPD), including physical, business model, and presentation layers. Create and manage metadata models to ensure accurate representation of data in the reporting layer. Analyze and improve system performance, ensuring high availability of BI services. Monitor and troubleshoot performance issues related to OBIEE dashboards, analyses, and data models. Optimize database queries used within BI reports to reduce response times and improve report performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Computer Science or a related field. 3+ Years of experience as a BI Developer or in a similar role involving OBIEE/Oracle Analytics Server (OAS). Expertise in OBIEE/OAS RPD (physical, business model, and presentation layers). Strong SQL skills for database queries and performance tuning. Familiarity with data integration (ETL) processes and tools. Hands-on experience in data modeling and managing metadata in BI environments. Proven experience in gathering business requirements and translating them into technical designs. Strong knowledge of statistical analysis, data mining, and data visualization techniques. Experience with data visualization tools and techniques. Excellent problem-solving skills, result-oriented, and attention to detail. Strong communication skills with the ability to explain complex concepts to non-technical stakeholders. Excellent English speaking and business writing.</p>

:???? About the Role Are you looking to kickstart or grow your career in the fast-paced world of B2B Tech Sales? We’re looking for an ambitious, goal-driven B2B Sales Executive to help us connect corporate clients with cutting-edge IT solutions. Whether you’re a high-potential fresh grad or have up to 4 years of sales experience, this is your chance to manage real client pipelines, negotiate deals, and work alongside seasoned tech experts.???? What You’ll DoDrive Strategic Growth: Identify client IT needs and showcase tailored tech solutions that solve real business challenges. Own the Sales Cycle: Manage prospects end-to-end—from initial outreach and consultative calls to closing high-value deals. Build Lasting Relationships: Connect with corporate decision-makers and build trust as a go-to technology partner. Collaborate & Win: Partner with internal technical specialists to deliver seamless, top-tier service. Track Your Success: Keep your CRM updated and use market insights to continually boost your pipeline numbers.???? What We’re Looking For Experience: Fresh Graduates up to 4 years of experience (Tech/IT sales background is a huge plus!). Education: Bachelor’s degree in Business, Marketing, IT, or a related field. Language: English proficiency (B1 – B2 level) to handle professional client communications. Mindset: Self-motivated, target-driven, and excited about the technology industry. Location: Resident of Cairo or Giza.???? Work Schedule & Location Working Hours: 8:30 AM – 4:30 PMLocation: Cairo, Egypt (On-site)

Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is an exciting stage in the company's lifecycle as the core foundation has been built but It is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>We are always looking for exceptional people who are motivated by meaningful challenges and want to help advance financial inclusion across the region.<br>Are you ready to drive hiring excellence, influence key stakeholders and make decisions that shape Khazna's growth? <br>As a Senior Talent Acquisition Partner, you'll play a strategic role in building high-performing teams that drive Khazna's growth. You'll own end-to-end recruitment, partner with business leaders, influence hiring decisions and deliver an exceptional hiring experience.<br>Key Responsibilities:Serve as a trusted advisor to hiring managers by providing industry trends ,salary benchmarks and best practices. Partner with hiring managers to define hiring needs,influence hiring decisions and align recruitment strategies with business priorities. Own the end-to-end recruitment process for technical roles from candidate sourcing and screening to final selection. Lead hiring for critical technical positions by building targeted sourcing strategies and long-term talent pipelines. Drive proactive talent mapping ,market research and direct headhunting using different sourcing channels. Identify opportunities to improve recruitment processes, enhance stakeholder experience and drive operational excellence within Talent Acquisition. Conduct structured screening interviews to assess technical skills, competencies, motivation and cultural fit. Deliver an outstanding candidate and stakeholder experience throughout the hiring journey. Maintain accurate recruitment data, dashboards and hiring reports.<br>Career Growth Opportunity At Khazna, we encourage continuous career growth. You'll have the opportunity to:Play a key role in building teams that support our Saudi Arabia expansion. Broaden your experience by recruiting for technical and selected non-technical roles. Grow beyond Talent Acquisition by contributing to other HR functions based on your skills and business needs. Progress into Talent Acquisition leadership or broader HR roles as Khazna continues to grow.<br>Required Qualifications:5+ years of proven experience in technical talent acquisition or recruitment preferably within a fast-paced tech, fintech or startup environment. Proven success hiring for niche and hard-to-fill technical roles through proactive sourcing and direct headhunting. Experience managing multiple hiring priorities across different business functions and markets. Hands-on expertise in talent mapping, market research, Boolean search, Linked In Recruiter, Git Hub and other advanced sourcing techniques. Proven track record of leveraging recruitment data and market insights to shape hiring strategies and influence stakeholders. Proven experience identifying recruitment challenges and driving process improvements. Strong communication, stakeholder management, negotiation and influencing skills.<br>Nice to Have Experience recruiting for the Saudi Arabian market. Experience hiring for technical and non-technical roles. Experience within fintech, financial services or other high-growth technology companies. A background in Engineering, Computer Science or Information Technology.<br><br>If you're passionate about delivering results, influencing stakeholders and making hiring decisions that create business impact, we'd love to hear from you !

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br> VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.<br> As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br> We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br> #VOIS #BeUnrivalled #CreateTheFuture<br> <br><br><br><b>About this Role</b> <br>We are seeking a highly skilled Machine Learning Engineering Lead to drive the quality, scalability, and standardisation of machine learning solutions across the organisation. This role focuses on designing, developing, deploying, and maintaining end-to-end ML solutions while establishing technical standards, coding practices, and operational excellence. The successful candidate will combine strong software engineering expertise with advanced machine learning knowledge, work closely with stakeholders across distributed teams, and provide technical leadership, mentoring, and guidance to engineering colleagues.<br><br><br><b>What you’ll do</b> <br>Provide technical leadership, mentoring, and guidance to junior and senior machine learning engineers, acting as a key technical reference within the team.<br> Design, develop, and deliver solutions for large-scale, real-world machine learning challenges.<br> Create, maintain, and optimise data pipeline platforms, ML pipelines, workflows, and automation solutions.<br> Oversee project priorities, deliverables, timelines, and technical quality standards.<br> Refactor and optimise machine learning algorithms to ensure production readiness and operational efficiency.<br> Design and develop cloud-based integrations and APIs.<br> Deliver containerised microservices following test-driven development practices.<br> Enable and integrate cloud capabilities into developed tools and platforms.<br> Build web applications and tools that support data scientists and facilitate customer consumption of machine learning services.<br> Follow accessibility standards, cross-browser compatibility requirements, and established engineering best practices.<br> Promote high-quality software engineering practices through code reviews and collaborative development.<br> Collaborate with planners, product teams, and stakeholders to design, develop, and operate tools that meet business requirements.<br> Support troubleshooting, root cause analysis, and issue resolution activities in collaboration with other teams.<br> Lead technical training sessions, contribute to standard operating procedures, and support engineering recruitment activities.<br> Conduct peer programming, knowledge sharing, and continuous improvement initiatives across the engineering community.<br><br><br><b>Who you are</b> <br>Bachelor's degree in Computer Science, Engineering, Data Science, or a related discipline, or equivalent practical experience.<br> Demonstrated experience in machine learning engineering, software engineering, and production-scale solution delivery.<br> Strong expertise in machine learning algorithms, statistical modelling, and data analysis techniques.<br> Proficiency in Python, R, Java, or similar programming languages.<br> Experience with machine learning frameworks such as TensorFlow, scikit-learn, or equivalent technologies.<br> Strong knowledge of data pre-processing, feature engineering, and large-scale data manipulation.<br> Solid foundation in mathematics, statistics, and probability theory.Experience deploying, monitoring, and maintaining machine learning models throughout the full ML lifecycle.<br> Familiarity with cloud platforms including AWS, Microsoft Azure, or Google Cloud.<br> Experience working with big data and distributed technologies such as Hadoop, Spark, and Kubernetes.<br> Strong understanding of Generative AI concepts and prompt engineering practices.<br> Experience working within international and geographically distributed teams.<br> Ability to facilitate workshops, validation sessions, and stakeholder discussions.<br> Excellent analytical, problem-solving, communication, and collaboration skills.<br> Experience mentoring colleagues and delivering technical training.<br> Ability to create and maintain standard operating procedures and engineering standards.<br> Commitment to continuous learning and adapting to emerging technologies and industry trends.<br><br><br><b>Not a perfect fit?</b> <br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What’s in it for you</b> <br>Opportunity to work on large-scale machine learning and AI initiatives with global impact.<br> Exposure to modern cloud, data engineering, and MLOps technologies.<br> Chance to influence engineering standards, coding quality, and technical strategy.<br> Collaborative international working environment with cross-functional stakeholders.<br> Opportunities to mentor colleagues and contribute to the growth of the wider engineering community.<br> Continuous learning through exposure to emerging technologies, Generative AI, and advanced machine learning practices.<br><br><br><b>What skills you will learn</b> <br>Advanced machine learning lifecycle management and production deployment practices.<br> Scalable data engineering and cloud-native architecture design.MLOps, automation, orchestration, and platform engineering capabilities.Leadership, mentoring, stakeholder management, and technical coaching skills.<br> Enterprise-scale API development and microservices architecture.<br> Generative AI implementation and prompt engineering best practices.<br> Technical governance, software quality assurance, and engineering standardisation.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.<br><br><br><b>Join Us</b> <br> At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.<br> We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.<br> With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.<br> <br><br><br><b>Alert</b> <br>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.” #JDEnhancedByTARA<br><br><br><b>Follow us on social media and #StayConnected</b> <br>LinkedIn: VOIS LinkedIn<br> Facebook:&nbsp;VOIS Facebook<br> Instagram:&nbsp;VOIS Instagram<br> Chat with our employees:&nbsp;Learn more about our projects<br><br><br><br> </span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We're looking for a Finance Operations Officer with a focus on Revenue Assurance to join our team. In this role, you'll be responsible for safeguarding our revenue streams by ensuring the accuracy and integrity of all finance processes related to revenue-generating activities. You'll play a key part in identifying and preventing revenue leakage, implementing robust controls, and contributing to the overall financial health of our organization.</p><p>As an Officer, Finance Operations (Revenue Assurance), you will be responsibe for:</p><ul><li>Oversee the processing and billing of all revenue-generating events.</li><li>Audit sales orders to ensure they are comprehensive and compliant with internal processes and company policies.</li><li>Validate and ensure that product/service prices in billing systems are accurately synchronized with marketing price lists.</li><li>Assist in implementing initiatives aimed at minimizing revenue leakage for the Strategic Business Unit (SBU), coordinating closely with the Financial Control Department.</li><li>Analyze SBU revenue leakages and develop processes specifically designed to prevent future occurrences, based on profiles, trends, and patterns of past leakages.</li><li>Prepare monthly and annual revenue assurance reports, detailing areas of leakage, corrective actions taken, and recovered revenue.</li><li>Evaluate and analyze opportunities to revise the revenue process, assessing its implications on interrelated aspects of funding and budgeting.</li><li>Make recommendations for process improvements and the implementation of preventive controls to enhance efficiency and accuracy.</li><li>Regularly reconcile sales data between front-end systems and SAP ERP to ensure data consistency and accuracy.</li><li>Maintain thorough documentation for audit purposes, ensuring full compliance.</li><li>Cooperate with Corporate Finance to ensure adherence to Corporate Controls compliance.</li><li>Actively participate in continuous improvement activities within the finance operations department.</li><li>Demonstrate a strong understanding of the critical nature of the finance operations department and the pressures of timelines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To excel in this role, you should possess:</p><ul><li>A bachelor's degree in finance, Accounting, or a related field.</li><li>1-2 years of experience in the accounting field.</li><li>Prior experience in handling B2C, B2B, revenue assurance, and reporting is essential.</li><li>Experience with SAP or any other ERP system is a must.</li><li>Proficiency in MS applications (e.g., Excel, Word, Outlook) is also required.</li><li>A Travel &amp; Tourism industry background is preferred.</li><li>An intermediate understanding of the travel, tourism, &amp; hospitality landscape in the region is beneficial.</li><li>Strong relationship management, negotiation, quantitative, and analytical skills.</li><li>Good ability to manage teams (even if not direct reports, implies strong coordination).</li><li>Fluent in written and spoken English.</li></ul><p></p></section>

<p><h4>About Four Seasons</h4> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p> <p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <h4>About the location</h4> <p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p> <p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p> <h4>Assistant laundry manager</h4> <p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced assistant laundry manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p> <h4>About the role</h4> <p>The assistant laundry manager shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p> <h4>What you will do</h4> <p><strong>Job description</strong></p> <ol> <li><strong>Manage laundry operations</strong><br> Manage the day-to-day operation of the hotel's 24-hour laundry and linen operation, ensuring the efficient coordination of outsourced hotel bed and bath linen and food and beverage linen services, while overseeing the in-house processing of guest laundry and staff uniforms. Ensure all linen and uniforms are available in accordance with operational requirements and hotel standards.</li> <li><strong>Leadership & team development</strong><br> Lead, coach and develop the laundry team leader and laundry attendants to achieve operational excellence. Conduct daily briefings, provide regular coaching, identify training needs, and promote a positive working environment that encourages teamwork and accountability.</li> <li><strong>Quality assurance</strong><br> Ensure all outsourced hotel linen, guest laundry, staff uniforms and food and beverage linen meet the hotel's quality standards before being issued for use. Conduct regular quality inspections, investigate linen damage and discrepancies, monitor linen lifespan, and work closely with external laundry providers to drive continuous quality improvements.</li> <li><strong>Guest laundry management</strong><br> Ensure guest laundry is processed accurately and returned within the promised turnaround time. Handle guest enquiries and complaints professionally, taking prompt corrective action to ensure guest satisfaction.</li> <li><strong>Uniform room management</strong><br> Oversee the operation of the uniform room, ensuring uniforms are properly cleaned, repaired, pressed, issued and maintained. Monitor uniform inventory and ensure adequate stock is available for all departments.</li> <li><strong>Linen control</strong><br> Manage the hotel's linen inventory, including bed linen, bath linen, food and beverage linen and staff uniforms. Monitor stock levels, linen movement, losses, damage, and replacement requirements. Ensure accurate inventory records are maintained and adequate par stock is available to support hotel operations.</li> <li><strong>Vendor & outsourced laundry management</strong><br> Manage the relationship with external laundry service providers to ensure timely collection and delivery of hotel bed and bath linen and food and beverage linen. Monitor vendor performance against agreed service levels, conduct regular quality inspections, investigate linen damage and shortages, review production reports, and work collaboratively with vendors to drive continuous improvement and cost efficiency.</li> <li><strong>Financial & cost control</strong><br> Assist in preparing and managing the departmental budget by monitoring outsourced laundry expenses, linen replacement costs, and chemical consumption for in-house laundry operations, labor productivity, and other operational expenditures. Analyze departmental costs, identify opportunities to improve efficiency, reduce waste, and optimize resource utilization while maintaining service quality and operational standards. Ensure proper inventory control of linen, uniforms, chemicals and consumable supplies, and implement cost-saving initiatives without compromising guest satisfaction or brand standards.</li> <li><strong>Manpower planning</strong><br> Plan daily manpower deployment, work schedules, annual leave and shift arrangements to ensure adequate staffing levels for continuous 24-hour operations while maintaining productivity targets.</li> <li><strong>Equipment & preventive maintenance</strong><br> Ensure all laundry equipment supporting guest laundry, uniform processing and linen room operations is maintained in good working condition. Coordinate preventive maintenance with engineering and minimize operational downtime.</li> <li><strong>Health, safety & compliance</strong><br> Ensure full compliance with hotel policies, brand standards, occupational health and safety regulations, chemical handling procedures, fire and life safety requirements, and environmental sustainability initiatives.</li> <li><strong>Inventory & chemical control</strong><br> Maintain appropriate stock levels of laundry chemicals, consumables and operating supplies. Monitor chemical usage to ensure proper dosage, minimize wastage and maintain wash quality.</li> <li><strong>Administration & reporting</strong><br> Prepare daily, weekly and monthly operational reports, including productivity, linen inventory, laundry costs, guest laundry revenue, equipment downtime, and manpower reports. Maintain accurate departmental records and documentation.</li> <li><strong>Performance management</strong><br> Conduct performance evaluations, monitor attendance, manage disciplinary matters where appropriate, recognize good performance, and develop succession plans for the laundry team.</li> <li><strong>Continuous improvement</strong><br> Identify opportunities to improve operational efficiency, workflow, quality standards and cost effectiveness. Lead improvement initiatives and implement best practices to enhance overall laundry performance.</li> <li><strong>Cross-department collaboration</strong><br> Work closely with housekeeping, front office, food and beverage, engineering, finance and human resources to ensure effective communication, operational efficiency and timely resolution of laundry-related issues.</li> <li><strong>Perform other duties</strong><br> Carry out any additional duties assigned by the executive housekeeper or hotel management in support of the department and hotel operations.</li> </ol> <h4>What you bring</h4> <ul> <li>Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job.</li> <li>Requires ability to operate computer equipment and other laundry systems.</li> <li>Requires reading, writing and oral proficiency in the English language.</li> <li>More than 1 year experience.</li> <li>Native Arabic speaker.</li> <li>Have authorization of citizenship.</li> </ul> <h4>What we offer</h4> <ul> <li>Competitive salary, wages, and a comprehensive benefits package.</li> <li>Excellent training and development opportunities.</li> <li>Complimentary dry cleaning for employee uniforms/business attire.</li> <li>Complimentary employee meals.</li> <li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li> <li>Dental and medical/disability/life insurance.</li> <li>Retirement pension plan.</li> <li>Employee service awards.</li> <li>Annual employee party, social and sports events.</li> </ul> <h4>Schedule & hours</h4> <p>Full-time job with 5 working days a week.</p></p><p></p>

Company Description The Cascades Golf Resort, SPA & Thalasso is a luxury destination elevated on the highest point of the Somabay Peninsula, offering panoramic views of the sea, desert mountains, and golf course fairways. The resort features an 18-hole, par 72 Cascades Golf Course designed by Gary Player, attracting golf enthusiasts from around the world. It is also home to The Cascades Spa & Thalasso, one of the largest and best-equipped thalasso therapy spas globally, with 65 treatment rooms over 7,500 m². Team members at The Cascades work in a resort environment focused on premium guest experiences, high service standards, and a welcoming atmosphere.<br>Role Description The Host/Hostess Restaurant role is a full-time, on-site position based in Hurghada at The Cascades Golf Resort, SPA & Thalasso. The host/hostess welcomes guests upon arrival, manages reservations and walk-in seating, and guides guests to their tables while ensuring a smooth flow of service. Daily responsibilities include answering phone calls, providing accurate information about restaurant offerings and hours, and coordinating with the serving team to optimize table turnover and guest satisfaction. The role also involves maintaining a clean and organized reception area, addressing guest inquiries and concerns in a professional manner, and supporting special events or busy service periods as needed.<br>Qualifications<br> Strong customer service and interpersonal skills, with the ability to create a friendly and welcoming environment for guests. Experience handling reservations and guest seating, including basic use of reservation or table management systems. Clear and professional communication skills, both in-person and over the phone; proper phone etiquette is essential. Ability to work in a fast-paced restaurant or hospitality setting, maintaining composure and professionalism during peak hours. Good organizational skills, attention to detail, and the ability to manage multiple guest requests at once. Prior experience in hospitality, restaurants, or front-of-house roles is an advantage. Basic English language skills; additional languages are a plus for serving international guests. Flexible schedule availability, including evenings, weekends, and holidays, as required by resort operations.

Company Description The Cascades Golf Resort, SPA & Thalasso is a luxury destination elevated on the highest point of the Somabay Peninsula, offering panoramic views of the sea, desert mountains, and golf course fairways. The resort features an 18-hole, par 72 Cascades Golf Course designed by Gary Player, attracting golf enthusiasts from around the world. It is also home to The Cascades Spa & Thalasso, one of the largest and best-equipped thalasso therapy spas globally, with 65 treatment rooms over 7,500 m². Team members at The Cascades work in a resort environment focused on premium guest experiences, high service standards, and a welcoming atmosphere.<br>Role Description The Host/Hostess Restaurant role is a full-time, on-site position based in Hurghada at The Cascades Golf Resort, SPA & Thalasso. The host/hostess welcomes guests upon arrival, manages reservations and walk-in seating, and guides guests to their tables while ensuring a smooth flow of service. Daily responsibilities include answering phone calls, providing accurate information about restaurant offerings and hours, and coordinating with the serving team to optimize table turnover and guest satisfaction. The role also involves maintaining a clean and organized reception area, addressing guest inquiries and concerns in a professional manner, and supporting special events or busy service periods as needed.<br>Qualifications<br> Strong customer service and interpersonal skills, with the ability to create a friendly and welcoming environment for guests. Experience handling reservations and guest seating, including basic use of reservation or table management systems. Clear and professional communication skills, both in-person and over the phone; proper phone etiquette is essential. Ability to work in a fast-paced restaurant or hospitality setting, maintaining composure and professionalism during peak hours. Good organizational skills, attention to detail, and the ability to manage multiple guest requests at once. Prior experience in hospitality, restaurants, or front-of-house roles is an advantage. Basic English language skills; additional languages are a plus for serving international guests. Flexible schedule availability, including evenings, weekends, and holidays, as required by resort operations.

The German University in Cairo invites applications for vacancies to be filled effective September 2026 or February 2027.<br><br>The German University in Cairo is an Egyptian private university, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Education and Research, the Universities of Stuttgart, Ulm, Mannheim, and Tübingen. Situated at the ancient city of Cairo, the GUC’s mission is to achieve excellence in teaching and research.<br><br>The Faculty of Applied Science and Arts enrolls 1,250 students in three design majors: Graphic Design, Product Design and Media Design. GUC (Cairo Campus) invites highly qualified and motivated candidates to fill the following vacancy in the department of Graphic Design. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br>Responsibilities: The successful candidate will engage in teaching, research, mentoring, and administrative activities. She/he will establish and lead a research group in Graphic and Media Design, actively promote graduate and undergraduate research, and attract externally funded projects in any chosen area of design interest. Teaching will include design, technological, and methodological content for the development and implementation of digital media products, processes, and services. The candidate should oversee and develop the practice of interactive media-based systems in the Graphic Design and Media Design programs. The position includes the establishment of dedicated interactive design labs and engagement in academic collaborations with partner universities.<br>Experience/Skills: Doctorate/PhD or equivalent qualification or evidence of conducted research. Demonstrated teaching and practical expertise in various areas of graphic and media design, i.e. analysis, concept development, iterative design processes, requirements of design implementation. Strong commitment to progressive design education principles regarding self-organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experiences, and aesthetic sensibilities. Ability to structure and define project goals to promote and motivate positive experiences. Excellent interpersonal communication and writing skills in English, the language of instruction. Good management skills, including the ability to meet deadlines, communicate effectively, and motivate. An interest in working collaboratively within the GUC and with external partners to develop joint projects.<br>Solid experience and proven track record, preferably in the following areas:Practical background in networked user experiences and user engagement strategies. Extensive experience in the area of interface design for mobile applications and responsive web-based solutions with a focus on graphic layout, typography and the development of visual language systems. Knowledge of contemporary prototyping tools such as Adobe XD and Figma. Knowledge of current relevant developments and trends in the area of interactive technologies and media design and their impact on course content. Theoretical background in user-centered research methods and service design, in particular usability engineering.<br>Requirements:Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Application Instructions:Interested applicants are invited to submit a curriculum vitae including employment history, a statement outlining research and teaching interests, a list of publications and projects undertaken, the names of at least three references, a motivational letter, and online access to a portfolio of their work.<br>Applications will be reviewed until the position is filled. For best consideration, applications should be submitted by June 14th, 2025.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg)

The German University in Cairo invites applications for vacancies to be filled effective September 2026 or February 2027.<br><br>The German University in Cairo is an Egyptian private university, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Education and Research, the Universities of Stuttgart, Ulm, Mannheim, and Tübingen. Situated at the ancient city of Cairo, the GUC’s mission is to achieve excellence in teaching and research.<br><br>The Faculty of Applied Science and Arts enrolls 1,250 students in three design majors: Graphic Design, Product Design and Media Design. GUC (Cairo Campus) invites highly qualified and motivated candidates to fill the following vacancy in the department of Graphic Design. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br>Responsibilities: The successful candidate will engage in teaching, research, mentoring, and administrative activities. She/he will establish and lead a research group in Graphic and Media Design, actively promote graduate and undergraduate research, and attract externally funded projects in any chosen area of design interest. Teaching will include design, technological, and methodological content for the development and implementation of digital media products, processes, and services. The candidate should oversee and develop the practice of interactive media-based systems in the Graphic Design and Media Design programs. The position includes the establishment of dedicated interactive design labs and engagement in academic collaborations with partner universities.<br>Experience/Skills: Doctorate/PhD or equivalent qualification or evidence of conducted research. Demonstrated teaching and practical expertise in various areas of graphic and media design, i.e. analysis, concept development, iterative design processes, requirements of design implementation. Strong commitment to progressive design education principles regarding self-organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experiences, and aesthetic sensibilities. Ability to structure and define project goals to promote and motivate positive experiences. Excellent interpersonal communication and writing skills in English, the language of instruction. Good management skills, including the ability to meet deadlines, communicate effectively, and motivate. An interest in working collaboratively within the GUC and with external partners to develop joint projects.<br>Solid experience and proven track record, preferably in the following areas:Practical background in networked user experiences and user engagement strategies. Extensive experience in the area of interface design for mobile applications and responsive web-based solutions with a focus on graphic layout, typography and the development of visual language systems. Knowledge of contemporary prototyping tools such as Adobe XD and Figma. Knowledge of current relevant developments and trends in the area of interactive technologies and media design and their impact on course content. Theoretical background in user-centered research methods and service design, in particular usability engineering.<br>Requirements:Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Application Instructions:Interested applicants are invited to submit a curriculum vitae including employment history, a statement outlining research and teaching interests, a list of publications and projects undertaken, the names of at least three references, a motivational letter, and online access to a portfolio of their work.<br>Applications will be reviewed until the position is filled. For best consideration, applications should be submitted by June 14th, 2025.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg)

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <br> <h4>Candidate profile</h4> <br> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <br> <h4>Core work activities</h4> <br> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <br> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <br> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <br> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <br> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <br> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <br> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <br> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <br> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (Loss prevention)</li> <li>Finance</li> </ul> <br> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <br> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <br> <p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savoring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savor the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savor the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions. What you ll do Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions. Translate business requirements into structured delivery plans and secure stakeholder alignment. Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks. Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle. Ensure adherence to Vodafone methodologies and continuously improve delivery processes. Facilitate transition into live service while minimising operational risk. Align project outputs with broader programme objectives and escalate scope or dependency challenges. Contribute to pre-sales activities, including RFP responses and delivery planning. Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates. Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks. Lead cross-functional teams, ensuring collaboration and effective utilisation of resources. Provide regular reporting on project performance, including financials, timelines, and quality metrics. Maintain financial oversight, including forecasting, budgeting, and benefits tracking. What's in it for you Opportunity to lead high-impact, international projects for enterprise customers. Exposure to complex, multi-domain transformation initiatives. Collaborative environment with diverse, cross-functional teams and stakeholders. Professional development through engagement with advanced Agile methodologies and tools. Experience working within a global technology and transformation organisation. What skills you will learn Advanced stakeholder management and negotiation techniques in global environments. End-to-end governance, risk, and financial management for large-scale programmes. Agile leadership across multiple teams and delivery streams. Strategic planning and execution in complex, multi-country projects. Enhanced communication and influencing skills at senior leadership levels. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are _x000D_ Experienced in managing complex, end-to-end customer delivery projects within the ICT sector. Skilled in Agile delivery frameworks, tools, and collaborative methodologies. Capable of influencing and engaging stakeholders at all organisational levels. Proficient in building and leading cross-functional, high-performing teams. Strong in stakeholder communication, including presenting to senior audiences. Knowledgeable in financial management, budgeting, and business case evaluation. Fluent in German (C-level) and proficient in English (minimum B-level). Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist. Able to manage multiple projects simultaneously while maintaining delivery excellence. Not a perfect fit? _x000D_ Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p></p></section>

<p><h4>Company Overview</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p> <h4>What you will do</h4> <strong>Operational & Commercial</strong><br> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li> <li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years in a similar role.</li> <li>Proactivity and sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Problem-solving skills.</li> <li>Good command of English language.</li> <li>Good command of Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p> <h4>What you will do</h4> <p><strong>Operational & Commercial</strong></p> <ul> <li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li> <li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li> <li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li> <li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li> <li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li> <li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li> <li>Understand and determine customers' requirements to prepare a pro forma invoice.</li> <li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li> <li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li> <li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li> <li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li> <li>Maintain a full display of products via merchandising methods as laid down by the company.</li> <li>Be an expert on the product range within HFB.</li> <li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li> <li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>Proactivity and initiative in sales.</li> <li>Strong communication and interpersonal skills.</li> <li>Problem-solving abilities.</li> <li>Customer focus and service-oriented mindset.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Secondary education.</li> <li>Minimum of 3 years experience in a similar sales role.</li> <li>Proactivity and a sales-driven mindset.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong problem-solving skills.</li> <li>Good command of the English language.</li> <li>Good command of the Arabic language is preferred.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We're looking for an enthusiastic and detail-oriented Guest Service Supervisor to join our dynamic team in Cairo, Egypt. In this pivotal role, you will oversee daily front-of-house operations and lead our Guest Services team to deliver exceptional experiences at every guest touchpoint. You will be the backbone of our guest-facing operations, providing strategic leadership, resolving escalated concerns with empathy and professionalism, and maintaining the highest service standards across all interactions. This is an opportunity to make a meaningful impact on our guests' experiences while fostering a collaborative and supportive team environment.</p> <ul> <li>Lead, mentor, and support the Guest Service team through coaching, performance feedback, and professional development opportunities</li> <li>Handle escalated guest concerns and complaints with empathy and assertiveness, implementing effective solutions that exceed expectations</li> <li>Maintain and enforce consistent service standards across all guest touchpoints, ensuring compliance with organizational policies and procedures</li> <li>Schedule staff efficiently, manage shift coverage, and optimize team resources to meet operational demands while controlling labor costs</li> <li>Monitor team performance and provide constructive feedback to drive continuous improvement and goal achievement</li> <li>Utilize guest management systems and property management software to track operations, guest preferences, and service metrics</li> <li>Collaborate transparently with other departments to coordinate guest services and resolve interdepartmental issues</li> <li>Identify operational challenges and implement innovative solutions to enhance efficiency, guest satisfaction, and team engagement</li> <li>Maintain detailed records of guest interactions, complaints, and resolutions for quality assurance and analytical review</li> <li>Ensure the team remains organized, motivated, and aligned with organizational goals and service excellence standards</li> <li>Demonstrate flexibility by working varied shifts, including weekends and holidays, as operational needs require</li> </ul> <h4>Qualifications</h4> <p><strong>Required skills and experience:</strong></p> <ul> <li>Excellent communication and interpersonal skills with the ability to connect authentically with guests and team members</li> <li>Strong proven leadership qualities and demonstrated management experience in a hospitality or customer service environment</li> <li>Proven ability to maintain high service levels under pressure while remaining calm and resilient</li> <li>Advanced problem-solving and conflict resolution abilities with a customer-focused mindset</li> <li>Proficiency in guest complaint handling and de-escalation techniques</li> <li>Experience with guest management systems and property management software (PMS)</li> <li>Strong organizational and time management skills with meticulous attention to detail</li> <li>Ability to work collaboratively across departments and foster an inclusive team environment</li> <li>Demonstrated capability to analyze performance metrics and make data-driven decisions</li> <li>Experience with staff scheduling, resource planning, and budget management</li> <li>Fluency in both Arabic and English</li> </ul> <h4>Additional information</h4> <p><strong>Our commitment to diversity & inclusion:</strong></p> <p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Designs, builds, and operates production-grade Java microservices on Spring Boot. Owns the full delivery lifecycle: API design, data modelling, messaging, observability, CI/CD, and on-call support. Collaborates closely with Product, QA, and SRE teams to deliver reliable, scalable services. Provides architectural guidance, makes key technical decisions, and mentors other developers. The role involves ensuring best practices, optimizing performance, and aligning technical solutions with business goals while building secure, high-performing distributed systems.</p><br><p><strong>Role and Responsibilities :</strong></p><br><ul><li>Design and implement high-performance, scalable microservices using Java 17+ and Spring Boot</li><li>Own end-to-end API design including versioning, idempotency, error contracts, and OpenAPI specifications</li><li>Architect microservices following bounded contexts, saga patterns, and proper service decomposition</li><li>Enforce security best practices including OAuth2, JWT, secure coding, and vulnerability remediation</li><li>Integrate and manage event-driven systems using Apache Kafka</li><li>Optimize application performance through JVM tuning, caching strategies, profiling, and latency reduction</li><li>Optimize database/SQL performance through indexing strategies, query tuning, and EXPLAIN plan analysis</li><li>Manage and optimize scalable distributed systems in the cloud (AWS)</li><li>Design and implement serverless solutions (AWS Lambda, API Gateway, Step Functions)</li><li>Utilize scripting languages (Python, Node.js) for tooling, automation, and auxiliary services</li><li>Participate in on-call rotations and production incident resolution</li><li>Conduct code reviews and mentor less-experienced engineers</li><li>Communicate regularly with the engineering manager, QA teams, and other developers regarding progress on the technology roadmap</li><li>Leverage AI-assisted development tools to accelerate coding, debugging, testing, and documentation workflows</li><li>Drive automation using AI across the software lifecycle — design, development, testing, support, log analysis, and ticket summarization</li><li>Produce quality code, raising the bar for team performance and speed</li><li>Write code and tests, build prototypes, resolve issues, and profile and analyze bottlenecks</li></ul> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong >About the Role</strong><span > We are seeking a seasoned Senior Azure Administrator with a powerful dual background in both Cloud and On-Premises infrastructure to join our elite Data &amp; AI department. In the Egyptian banking sector, compliance and data residency require a sophisticated hybrid approach. In this role, you won't just manage the cloud; you will be the critical bridge connecting our heavy on-premises data legacy systems (like enterprise data warehouses and local servers) with cutting-edge Azure environments. You will ensure seamless data pipelines, high availability, and airtight security across our entire hybrid data estate.</span></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Infrastructure Integration:</strong> Design, deploy, and maintain the connective tissue between our on-premises data centers and Azure.</li><li><strong>Cloud Infrastructure Management for Data &amp; AI:</strong> Provision, configure, and optimize enterprise-grade Azure resources tailored for data workloads, including Microsoft Fabric, Azure Databricks, Azure Data Factory, Synapse Analytics, and Azure Machine Learning environments.</li><li><strong>On-Prem &amp; Cloud Security Hardening:</strong> Enforce strict identity governance across hybrid environments by aligning on-premises Active Directory (AD) with Microsoft Entra ID . Manage secrets across environments and implement network security boundaries that satisfy Central Bank of Egypt (CBE) regulations.</li><li><strong>Automation &amp; Infrastructure as Code (IaC):</strong> Standardize deployment processes across both cloud and local infrastructure using Terraform or Azure Bicep , integrating them into CI/CD pipelines via Azure DevOps to support unified DataOps workflows.</li><li><strong>Hybrid Disaster Recovery &amp; Monitoring:</strong> Architect and test robust Backup and Disaster Recovery (BCDR) strategies that guarantee zero data loss across both local storage arrays and Azure Data Lakes, maintaining continuous visibility through unified monitoring tools.</li></ul><p><strong>On-Premises Infrastructure (STRICT MUST):</strong> Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable. You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.</p><p><strong>Professional Experience:</strong></p><ul><li>5 + years of total experience in IT infrastructure/system administration, with at least 3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration within a complex, hybrid architecture.</li><li><strong>Banking &amp; Financial Sector Experience:</strong> Mandatory prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.</li><li><strong>Technical Mastery of Data Ecosystems:</strong> Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments ( AKS/Docker ) and enterprise data pipelines is highly advantageous.</li></ul><p><strong>Education &amp; Elite Certifications:</strong></p><ul><li>Bachelor s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.</li><li>Microsoft Certified: Azure Administrator Associate (AZ-104) is required.</li><li>Preferred: Certifications reflecting hybrid/security expertise, such as Azure Stack Hub/Arc familiarity or Azure Security Engineer (AZ-500) .</li></ul><p><strong>Soft Skills:</strong> Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.</p><p>Attractive, market-leading salary package Clear career advancement path with professional development opportunities</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 + years of total experience in IT infrastructure/system administration, with at least 3+ years of dedicated, hands-on experience specializing in Azure Cloud Administration within a complex, hybrid architecture.</li><li><strong>Banking &amp; Financial Sector Experience:</strong> Mandatory prior experience working inside a regulated bank or financial institution in Egypt, showing a clear understanding of CBE cloud governance, local data residency laws, and audit readiness.</li><li><strong>Technical Mastery of Data Ecosystems:</strong> Proven familiarity with connecting cloud services to on-premises data repositories (such as SQL Server or Teradata). Solid knowledge of containerized environments ( AKS/Docker ) and enterprise data pipelines is highly advantageous.</li><li>Bachelor s degree in Computer Science, Computer Engineering, Information Technology, or a relevant technical field.</li><li>Microsoft Certified: Azure Administrator Associate (AZ-104) is required.</li><li>Preferred: Certifications reflecting hybrid/security expertise, such as Azure Stack Hub/Arc familiarity or Azure Security Engineer (AZ-500) .</li><li>Exceptional troubleshooting skills for complex hybrid routing or latency issues, a proactive mindset, and fluency in English.</li><li>Deep, hands-on experience managing traditional on-premises enterprise data centers is non-negotiable. You must have a strong background in virtualization (VMware/Hyper-V), physical networking, storage area networks (SAN), and Windows/Linux server administration before or alongside your cloud career.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>TJM Labs builds AI-driven automation that strips away the repetitive, error-prone tasks slowing pharmacies down so teams can focus on patient care. Our bots handle prescription intake, fax processing, insurance workflows and more, helping pharmacies scale efficiently without adding headcount.</p> <p>TJM Labs is looking for a <strong>Full Stack Engineer</strong> to join our growing team.</p> <p>This is an excellent opportunity for someone early in their software engineering career who enjoys solving problems, building thoughtful solutions, and learning quickly in a fast-paced remote environment. We re less focused on where you went to school or how many years of experience you have, and more interested in how you think, how you work, and your potential to grow.</p> <p>As a Full Stack Engineer, you ll support the development of internal tools, automations, and software products that help drive our business forward. You ll work closely with technical team members to build practical solutions, troubleshoot issues, and contribute to ongoing product improvements.</p><b> What You'll Do </b><ul> <li>Design, build, and maintain software applications, services, and internal tools.</li> <li>Develop new automation solutions and product features for pharmacy workflows.</li> <li>Build and maintain integrations with third-party systems and APIs.</li> <li>Troubleshoot production issues and improve system reliability and performance.</li> <li>Write clean, maintainable, and well-tested code.</li> <li>Participate in code reviews and technical discussions.</li> <li>Collaborate with teammates to plan, scope, and deliver projects.</li> <li>Use modern development tools, including AI-assisted workflows, to improve productivity and software quality.</li> <li>Identify opportunities to simplify processes and improve engineering efficiency.</li> <li>Contribute to architecture and technical design decisions as the platform grows.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>3+ years of software development experience.</li> <li>Strong experience with Python.</li> <li>Experience building web applications, APIs, or backend systems.</li> <li>Experience with Git, GitHub, and modern software development workflows.</li> <li>Familiarity with databases and data modeling.</li> <li>Strong debugging, troubleshooting, and problem-solving skills.</li> <li>Ability to work independently in a remote environment.</li> <li>Clear written and verbal English communication skills.</li> <li>Strong sense of ownership and accountability.</li> </ul> Nice to Have <ul> <li>Experience with JavaScript, TypeScript, React, or modern frontend frameworks.</li> <li>Experience building AI-powered applications, automations, or workflow systems.</li> <li>Experience working with cloud infrastructure and deployment pipelines.</li> <li>Experience integrating with third-party platforms and APIs.</li> <li>Familiarity with healthcare technology or regulated industries.</li> <li>Experience working at a startup or high-growth company.</li> </ul> <ul> <li>Fully remote work environment.</li> <li>Competitive compensation.</li> <li>Meaningful projects with direct business impact.</li> <li>High ownership and autonomy.</li> <li>Opportunity to work with AI-driven technologies and modern development tools.</li> <li>A collaborative team focused on solving real problems for healthcare customers.</li> </ul><p></p></section>

Role Objectives:The Personnel Lead is responsible for leading and governing all Personnel Operations activities across the organization, ensuring compliance with Egyptian Labor Law, Social Insurance regulations, and company policies. The role oversees the end-to-end employee lifecycle, including onboarding, offboarding, contract management, social insurance, labor office compliance, employee records management, HR systems governance, and personnel administration. In addition, the Personnel Lead serves as the business owner for People Operations automation initiatives by leading ERP and HRIS projects, partnering with Technology teams and external vendors to automate HR services, improve operational efficiency, strengthen governance, and enhance the employee experience through digital transformation.<br><br>Roles & Responsibilities:Lead and manage the Personnel team, ensuring timely, accurate, and compliant execution of all personnel operations. Establish and monitor KPIs, SLAs, and governance controls for the Personnel function while driving continuous process improvement. Govern the end-to-end onboarding process, including employment contracts, HRID creation, onboarding documentation, system updates, and employee file preparation. Ensure timely preparation and submission of Social Insurance Form 1 and Labor Office notifications for all new hires. Oversee employee offboarding processes, including resignation documentation, asset return coordination, clearance status, employee files, and Social Insurance Form 6 preparation. Govern the annual contract renewal process by monitoring upcoming contract expirations, coordinating renewal decisions with Employee Relations, People Business Partners, and business leaders, and ensuring timely issuance of renewal and non-renewal notifications. Manage all Social Insurance activities, including Forms 1, 2, and 6, monthly reconciliations, annual submissions, office fee calculations, and coordination with the Social Insurance Authority. Ensure compliance with Labor Office requirements and coordinate labor inspections by preparing documentation and representing the Personnel function during inspections. Oversee employee file management, scanning, archiving, document control, and retention while ensuring audit readiness and confidentiality. Ensure employee master data accuracy across Odoo, Mawared, and all HR systems by governing updates related to transfers, promotions, resignations, title changes, organizational structure, and employee movements. Oversee attendance governance and support payroll by ensuring timely validation of employee records, attendance data, and personnel transactions. Prepare and review monthly headcount reports, personnel dashboards, compliance reports, and workforce analytics for management reporting. Act as the business owner and Project Manager for People Operations systems, including ERP platforms and Mawared, by defining business requirements, coordinating enhancements, leading user acceptance testing (UAT), and ensuring successful implementation. Partner with the Technology team and external system vendors to automate HR services and workflows, reducing manual processes and improving operational efficiency. Identify opportunities for digital transformation and lead automation initiatives across the employee lifecycle to enhance service delivery and governance. Monitor system performance, resolve process gaps, and ensure data integrity across all People Operations platforms. Support organizational restructuring, operational requests, workforce changes, and HR process optimization initiatives. Collaborate with Payroll, Finance, People Business Partners, Operations, and external governmental authorities to ensure smooth execution of personnel activities and regulatory compliance. Coach, develop, and support the Personnel team while promoting a culture of accountability, continuous improvement, and operational excellence.<br>. Required Education, Knowledge, And Skills:Bachelor's degree in Human Resources, Business Administration, Law, or a related field.5 - 8 years of experience in Personnel Operations, with at least 2 years in a leadership or supervisory role. Strong understanding of Egyptian Labor Law, Social Insurance regulations, and Labor Office requirements. Proven ability to lead teams, manage priorities, and drive operational excellence. Strong planning, prioritization, and multitasking abilities with excellent attention to detail. Experience with ERP/HRIS systems such as Odoo, Mawared, or equivalent platforms, along with advanced Microsoft Office skills. Experience managing HR systems implementation, automation initiatives, and cross-functional projects. Strong analytical and reporting capabilities with the ability to identify process improvements and drive data-based decisions. Excellent communication, stakeholder management, and relationship-building skills with the ability to coordinate across business functions, technology teams, vendors, and governmental authorities. Passion for automation, process optimization, governance, and delivering high-quality HR services.