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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE <br>Education and Experience <br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES <br>Managing Discipline Work, Projects, and Policies <br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food & Beverage<br>• Sales & Marketing (BMSC)<br>• Human Resources<br>• Safety & Security (Loss Prevention)<br>• Finance<br>The Specialization Course <br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>POSITION SUMMARY Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; and stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The role is part of Badr Procurement organization within the International region, based in Egypt, at Badr Plant. The role will manage the relationship between Schneider & the suppliers. Category Buyer will act as the main SPOC of the suppliers under his/her responsibility, leading business continuity, driving strategy, supplier base development and optimisation, and enhancing digital and sustainable with the supplier and their supply chain. This role has the key interface with the plant covering procurement activities and suppliers management: Interface with the category manager to collect ETO specifications, specify the qualification criteria and contribute to the segmentation of the strategy Contribute and implement the strategy (SOC) in the cluster perimeter Taking the category strategies into account, you will build & drive the category APOP (Annual Procurement Operational Plan) validated by Global Category & Plant. By cooperating with the Global category & SLD and quality team, you will build the supplier development plan and support its deployment from the supplier side Negotiate global frame agreements with suppliers Develop supplier competitiveness and assess the quality level. Ensure supplier readiness, supplier capacity to deliver on G ETO growth Organize lesson learnt per category (multi-supplier approach). Secure Supplier competitiveness and upstream readiness on the category perimeter and the performance on the negotiation lever Improve DTDD DPO with suppliers to drive Cash Create, manage and track all productivity actions in a dedicated tool (iSave) Raise and address cluster supplier quality of service and business continuity Business Continuity first level for escalation Support PPM and Group Manager on SRM strategy (Sponsorship, C2P, Business review) Supplier base next generation, supplier selection connected with Category Strategy Coordination with Customer Project Buyers on key projects and opportunities, supporting cost competitiveness to win the business profitably</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Mechanical Engineering with solid experience in Sheet Metal.</li><li>4-6 years experience in Procurement Management , capable of defining category strategy, and influencing the stakeholders.</li><li>A degree in Procurement, Supply Chain from a leading institution with excellent academic credentials is preferred.</li><li>Strong negotiation and influencing skills.</li><li>Be able to navigate in a complex environment and organisation, connect with people and create strong networking</li><li>Excellent communication skills, both written and verbal, to convince & influence a large network of internal/external stakeholders.</li><li>Strong analytic skills</li><li>Excellent presentation skills</li><li>Business Acumen</li><li>Ability to demonstrate strong capabilities in:</li><ul><li>Leadership</li><li>Digital Communication</li><li>Collaboration</li><li>Capabilities to innovate in our practices and drive transformations (transformative and disruptive mindset)</li><li>Customer centric</li><li>Strategic Thinking</li><li>Cross-cultural awareness</li><li>Entrepreneurship behaviour</li></ul><li>Technical capability to understand their purchases deeply</li><li>High level of adaptability and change management, ability to learn and grow quickly.</li><li>Capability of handling multiple tasks and priorities</li><li>Have full accountability and leadership of the topics, managing end-to-end governance</li><li>Strong Customer focus with an understanding of the Supply chain and Quality process</li><li>Proficient experience in Microsoft Office Products, particularly Excel, Word, and PowerPoint</li><li>Mastering AI</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
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<p>Fixed Connection PM Sr. Specialist Take responsibility for multiple and complex Data & solutions Project Management</p><br>
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<br><br><b>Job Profile</b>
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<ul>
<li>Responsible on project managements of Total communication projects</li>
<li>Responsible for all broadband communication solutions technology fixed / 3G connectivity / WiMax / Microwave service delivery end to end</li>
<li>Set Project Plans to Customers, and update on the progress and Report/ order needed Hardware for customer open projects and Conduct customer visits during the project life cycle from Kick off meeting with the customer till the project closure and be main customers focal point during projects life cycle</li>
<li>Collecting customer acceptance and handover the projects to NOC and CRM dept</li>
<li>Coordinate and follow up on projects acceptances with service assurance during customer’s meeting</li>
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<br><br><br><b>Competencies and Qualifications</b>
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<ul>
<li>Excellent communication, conflict resolution and negotiation skills.</li>
<li>Customer-orientated and innovative approach to service design and delivery and Result orientated</li>
<li>Evidence good organizational and project management skills and have a sense of vision, grasp complex concepts and think strategically</li>
<li>Evidence exceptional time management abilities and problem solver</li>
<li>Ability to interact effectively, using good interpersonal skills</li>
<li>Must have technical / professional qualifications:</li>
<li>BA in Communications or networks </li>
<li>Relevant professional / supervisory qualification </li>
<li>Relevant experience within a project management (PMP , Prince 2 is a plus)</li>
<li>PMP Certificate</li>
<li>Basic knowledge of Agile Methodologies</li>
<li>Ability to communicate effectively in a variety of written and verbal formats with a wide range of people - external individuals, organizations and agencies</li>
<li>Experience of planning for and successfully addressing quality assurance issues</li>
<li>Ability to manage team, contracted staff, partnerships and relationships</li>
<li>Excellent IT skills – Word Processing, Spreadsheets, Databases, Microsoft project, Email and Web</li>
<li>Strong time management skills and motivation – ability to work to deadlines and under pressure</li>
<li>Understanding of revenue reporting needs and effective data & information management issues</li>
<li>Experience of working with budgets and financial systemsAbility to work and contribute effectively to a team</li>
<li>Commitment to own personal professional development</li>
<li>Experience of assessing and/or evaluating individuals and projects</li>
<li>Experience of commissioning and contracting work and performance monitoring</li>
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<br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
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<p>We are seeking an experienced and dynamic Front Office Manager to join our hospitality team in Swissotel Resort El Qusier, Egypt. In this pivotal leadership role, you will oversee all front-facing operations and lead a dedicated team to deliver exceptional guest experiences while maintaining operational excellence. Reporting to senior management, you will be responsible for driving service quality, team performance, and revenue optimization across all front office functions. Your leadership, strategic vision, and commitment to hospitality excellence will be instrumental in creating a welcoming environment where guests feel valued and colleagues are empowered to succeed. Lead, mentor, coach, and develop front office team members, fostering a culture of accountability, engagement, and service excellence Oversee daily front office operations including front desk, concierge, bell services, and guest services to ensure seamless service delivery and adherence to organizational standards Champion a consistently professional, warm, and personalized guest experience by resolving concerns promptly and effectively Monitor and analyze guest feedback, service recovery opportunities, and operational trends to continuously enhance the guest experience and identify improvement areas Manage room revenue performance by collaborating on revenue strategy discussions and supporting the implementation of revenue management initiatives Foster strong collaboration and communication across all resort departments to ensure coordinated and efficient service delivery Balance operational, financial, and people-focused objectives through effective management of guest satisfaction, colleague engagement, and business performance metrics Identify opportunities for process improvement and innovation, encouraging team participation and continuous operational enhancement Manage labor costs, scheduling, and departmental payroll in alignment with budgeted goals while maintaining service quality standards Support recruitment, onboarding, performance management, and succession planning initiatives for front office team members Ensure department training programs are maintained and service standards are consistently executed across all shifts Ensure compliance with all company policies, procedures, health and safety standards, and local regulations, maintaining a safe and productive work environment Demonstrate flexibility and resilience in managing operational challenges and adapting to changing business needs Perform additional duties and responsibilities as assigned by senior management</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications:</h2><ul><li>Previous leadership experience in front office operations within a hotel, resort, or luxury hospitality environment</li><li>Proven ability to lead, coach, and develop high-performing teams with demonstrated results</li><li>Strong communication, interpersonal, and conflict resolution skills</li><li>Excellent service recovery and problem-solving abilities</li><li>Demonstrated expertise in budget management and financial acumen</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Ability to work a flexible schedule, including weekends and holidays as required</li><li>Knowledge of health and safety compliance standards and best practices</li><li>Proficiency in staff scheduling and labor management</li></ul><h2>Preferred Qualifications:</h2><ul><li>Experience with revenue management strategies and implementation</li><li>Demonstrated track record of process improvement and innovation initiatives</li><li>Familiarity with luxury hospitality brand standards and service protocols</li><li>Background in guest experience management and satisfaction optimization</li><li>Experience managing multi-departmental coordination and cross-functional projects</li><li>Certification in hospitality management or related field</li></ul><h2>Essential Attributes:</h2><ul><li>Commitment to fostering an inclusive environment where every individual feels valued and respected</li><li>Ability to empower and support colleagues while recognizing their contributions</li><li>Drive to achieve exceptional results and maintain high performance standards</li><li>Resilience and adaptability in a dynamic hospitality environment</li><li>Transparent and ethical approach to leadership and decision-making</li></ul>
<ul><li><p><strong>Participate in creating the SLA for the different applications</strong></p></li></ul><ul><li><p><strong>Develop internal team schedule for managing on call, and application ownership and communicate to business</strong></p></li></ul><ul><li><p><strong>Provide first line support to Users by providing analysis and resolution for routine operational application issues</strong></p></li><li><p><strong>Provide the suitable solutions for any application issue within the agreed on SLA and based on the criticality of the issue</strong></p></li><li><p><strong>Monitor the corporate ERP to ensure service availability 24/7</strong></p></li><li><p><strong>Record and track incidents, complaints or requests. Ensure that problem tickets raised in the right channel are clearly documented and articulated.</strong></p></li><li><p><strong>Collaborate with other IT teams (such as infrastructure team) in problem diagnosis and resolution.</strong></p></li><li><p><strong>Support deployment of process enhancements by working with business on data collection and training key users on new functionality. </strong></p></li><li><p><strong>Perform testing of solutions delivered development team to address process improvements with business process owners, and coordinate with development team for issue resolution.</strong></p></li><li><p><strong>Provide end user trainings for new modules/implementations</strong></p></li><li><p><strong>Participate in analysis for new changes and required operational enhancements</strong></p></li><li><p><strong>Full responsibility for Reporting and dashboards</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Manage all modules implementation with partner and vendor and internal stakeholders</strong></p></li><li><p><strong>Full responsibility on solutions architecture and integrations</strong></p></li><li><p><strong>Manage Support team</strong></p></li><li><p><strong>First line support for the solutions (ERP (Oracle Fusion), Fleet Management System, Maintenance, …etc )for all modules serving the manufacturing and logistics business industries</strong></p></li><li><p><strong>Monitor all the different modules to ensure service availability</strong></p></li><li><p><strong>Fix application related issues within the agreed on SLA and within the change management process</strong></p></li><li><p><strong>Maintain good relationships with vendors</strong></p></li></ul><p></p>
:???? About the Role Are you looking to kickstart or grow your career in the fast-paced world of B2B Tech Sales? We’re looking for an ambitious, goal-driven B2B Sales Executive to help us connect corporate clients with cutting-edge IT solutions. Whether you’re a high-potential fresh grad or have up to 4 years of sales experience, this is your chance to manage real client pipelines, negotiate deals, and work alongside seasoned tech experts.???? What You’ll DoDrive Strategic Growth: Identify client IT needs and showcase tailored tech solutions that solve real business challenges. Own the Sales Cycle: Manage prospects end-to-end—from initial outreach and consultative calls to closing high-value deals. Build Lasting Relationships: Connect with corporate decision-makers and build trust as a go-to technology partner. Collaborate & Win: Partner with internal technical specialists to deliver seamless, top-tier service. Track Your Success: Keep your CRM updated and use market insights to continually boost your pipeline numbers.???? What We’re Looking For Experience: Fresh Graduates up to 4 years of experience (Tech/IT sales background is a huge plus!). Education: Bachelor’s degree in Business, Marketing, IT, or a related field. Language: English proficiency (B1 – B2 level) to handle professional client communications. Mindset: Self-motivated, target-driven, and excited about the technology industry. Location: Resident of Cairo or Giza.???? Work Schedule & Location Working Hours: 8:30 AM – 4:30 PMLocation: Cairo, Egypt (On-site)
Khazna launched in 2020 with a mission to improve the financial well-being of the underbanked, who have little access to formal financial services by providing access to convenient, effective and secure smartphone-based financial services. Khazna has received the Central Bank of Egypt’s first prepaid card license and aims to become the go-to neobank for underbanked consumers across the Middle East. In the next phase of its journey, Khazna is looking to continue scaling up its operations in Egypt and to launch its operations in Saudi Arabia.<br>This is an exciting stage in the company's lifecycle as the core foundation has been built but It is still early enough to assume a ton of ownership and to help shape the future of the company and its success.<br>We are always looking for exceptional people who are motivated by meaningful challenges and want to help advance financial inclusion across the region.<br>Are you ready to drive hiring excellence, influence key stakeholders and make decisions that shape Khazna's growth? <br>As a Senior Talent Acquisition Partner, you'll play a strategic role in building high-performing teams that drive Khazna's growth. You'll own end-to-end recruitment, partner with business leaders, influence hiring decisions and deliver an exceptional hiring experience.<br>Key Responsibilities:Serve as a trusted advisor to hiring managers by providing industry trends ,salary benchmarks and best practices. Partner with hiring managers to define hiring needs,influence hiring decisions and align recruitment strategies with business priorities. Own the end-to-end recruitment process for technical roles from candidate sourcing and screening to final selection. Lead hiring for critical technical positions by building targeted sourcing strategies and long-term talent pipelines. Drive proactive talent mapping ,market research and direct headhunting using different sourcing channels. Identify opportunities to improve recruitment processes, enhance stakeholder experience and drive operational excellence within Talent Acquisition. Conduct structured screening interviews to assess technical skills, competencies, motivation and cultural fit. Deliver an outstanding candidate and stakeholder experience throughout the hiring journey. Maintain accurate recruitment data, dashboards and hiring reports.<br>Career Growth Opportunity At Khazna, we encourage continuous career growth. You'll have the opportunity to:Play a key role in building teams that support our Saudi Arabia expansion. Broaden your experience by recruiting for technical and selected non-technical roles. Grow beyond Talent Acquisition by contributing to other HR functions based on your skills and business needs. Progress into Talent Acquisition leadership or broader HR roles as Khazna continues to grow.<br>Required Qualifications:5+ years of proven experience in technical talent acquisition or recruitment preferably within a fast-paced tech, fintech or startup environment. Proven success hiring for niche and hard-to-fill technical roles through proactive sourcing and direct headhunting. Experience managing multiple hiring priorities across different business functions and markets. Hands-on expertise in talent mapping, market research, Boolean search, Linked In Recruiter, Git Hub and other advanced sourcing techniques. Proven track record of leveraging recruitment data and market insights to shape hiring strategies and influence stakeholders. Proven experience identifying recruitment challenges and driving process improvements. Strong communication, stakeholder management, negotiation and influencing skills.<br>Nice to Have Experience recruiting for the Saudi Arabian market. Experience hiring for technical and non-technical roles. Experience within fintech, financial services or other high-growth technology companies. A background in Engineering, Computer Science or Information Technology.<br><br>If you're passionate about delivering results, influencing stakeholders and making hiring decisions that create business impact, we'd love to hear from you !
<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
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VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.<br>
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.<br>
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.<br>
#VOIS #BeUnrivalled #CreateTheFuture<br>
<br><br><br><b>About this Role</b>
<br>We are seeking a highly skilled Machine Learning Engineering Lead to drive the quality, scalability, and standardisation of machine learning solutions across the organisation. This role focuses on designing, developing, deploying, and maintaining end-to-end ML solutions while establishing technical standards, coding practices, and operational excellence. The successful candidate will combine strong software engineering expertise with advanced machine learning knowledge, work closely with stakeholders across distributed teams, and provide technical leadership, mentoring, and guidance to engineering colleagues.<br><br><br><b>What you’ll do</b>
<br>Provide technical leadership, mentoring, and guidance to junior and senior machine learning engineers, acting as a key technical reference within the team.<br>
Design, develop, and deliver solutions for large-scale, real-world machine learning challenges.<br>
Create, maintain, and optimise data pipeline platforms, ML pipelines, workflows, and automation solutions.<br>
Oversee project priorities, deliverables, timelines, and technical quality standards.<br>
Refactor and optimise machine learning algorithms to ensure production readiness and operational efficiency.<br>
Design and develop cloud-based integrations and APIs.<br>
Deliver containerised microservices following test-driven development practices.<br>
Enable and integrate cloud capabilities into developed tools and platforms.<br>
Build web applications and tools that support data scientists and facilitate customer consumption of machine learning services.<br>
Follow accessibility standards, cross-browser compatibility requirements, and established engineering best practices.<br>
Promote high-quality software engineering practices through code reviews and collaborative development.<br>
Collaborate with planners, product teams, and stakeholders to design, develop, and operate tools that meet business requirements.<br>
Support troubleshooting, root cause analysis, and issue resolution activities in collaboration with other teams.<br>
Lead technical training sessions, contribute to standard operating procedures, and support engineering recruitment activities.<br>
Conduct peer programming, knowledge sharing, and continuous improvement initiatives across the engineering community.<br><br><br><b>Who you are</b>
<br>Bachelor's degree in Computer Science, Engineering, Data Science, or a related discipline, or equivalent practical experience.<br>
Demonstrated experience in machine learning engineering, software engineering, and production-scale solution delivery.<br>
Strong expertise in machine learning algorithms, statistical modelling, and data analysis techniques.<br>
Proficiency in Python, R, Java, or similar programming languages.<br>
Experience with machine learning frameworks such as TensorFlow, scikit-learn, or equivalent technologies.<br>
Strong knowledge of data pre-processing, feature engineering, and large-scale data manipulation.<br>
Solid foundation in mathematics, statistics, and probability theory.Experience deploying, monitoring, and maintaining machine learning models throughout the full ML lifecycle.<br>
Familiarity with cloud platforms including AWS, Microsoft Azure, or Google Cloud.<br>
Experience working with big data and distributed technologies such as Hadoop, Spark, and Kubernetes.<br>
Strong understanding of Generative AI concepts and prompt engineering practices.<br>
Experience working within international and geographically distributed teams.<br>
Ability to facilitate workshops, validation sessions, and stakeholder discussions.<br>
Excellent analytical, problem-solving, communication, and collaboration skills.<br>
Experience mentoring colleagues and delivering technical training.<br>
Ability to create and maintain standard operating procedures and engineering standards.<br>
Commitment to continuous learning and adapting to emerging technologies and industry trends.<br><br><br><b>Not a perfect fit?</b>
<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What’s in it for you</b>
<br>Opportunity to work on large-scale machine learning and AI initiatives with global impact.<br>
Exposure to modern cloud, data engineering, and MLOps technologies.<br>
Chance to influence engineering standards, coding quality, and technical strategy.<br>
Collaborative international working environment with cross-functional stakeholders.<br>
Opportunities to mentor colleagues and contribute to the growth of the wider engineering community.<br>
Continuous learning through exposure to emerging technologies, Generative AI, and advanced machine learning practices.<br><br><br><b>What skills you will learn</b>
<br>Advanced machine learning lifecycle management and production deployment practices.<br>
Scalable data engineering and cloud-native architecture design.MLOps, automation, orchestration, and platform engineering capabilities.Leadership, mentoring, stakeholder management, and technical coaching skills.<br>
Enterprise-scale API development and microservices architecture.<br>
Generative AI implementation and prompt engineering best practices.<br>
Technical governance, software quality assurance, and engineering standardisation.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
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The German University in Cairo invites applications for vacancies to be filled effective September 2026 or February 2027.<br><br>The German University in Cairo is an Egyptian private university, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Education and Research, the Universities of Stuttgart, Ulm, Mannheim, and Tübingen. Situated at the ancient city of Cairo, the GUC’s mission is to achieve excellence in teaching and research.<br><br>The Faculty of Applied Science and Arts enrolls 1,250 students in three design majors: Graphic Design, Product Design and Media Design. GUC (Cairo Campus) invites highly qualified and motivated candidates to fill the following vacancy in the department of Graphic Design. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br>Responsibilities: The successful candidate will engage in teaching, research, mentoring, and administrative activities. She/he will establish and lead a research group in Graphic and Media Design, actively promote graduate and undergraduate research, and attract externally funded projects in any chosen area of design interest. Teaching will include design, technological, and methodological content for the development and implementation of digital media products, processes, and services. The candidate should oversee and develop the practice of interactive media-based systems in the Graphic Design and Media Design programs. The position includes the establishment of dedicated interactive design labs and engagement in academic collaborations with partner universities.<br>Experience/Skills: Doctorate/PhD or equivalent qualification or evidence of conducted research. Demonstrated teaching and practical expertise in various areas of graphic and media design, i.e. analysis, concept development, iterative design processes, requirements of design implementation. Strong commitment to progressive design education principles regarding self-organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experiences, and aesthetic sensibilities. Ability to structure and define project goals to promote and motivate positive experiences. Excellent interpersonal communication and writing skills in English, the language of instruction. Good management skills, including the ability to meet deadlines, communicate effectively, and motivate. An interest in working collaboratively within the GUC and with external partners to develop joint projects.<br>Solid experience and proven track record, preferably in the following areas:Practical background in networked user experiences and user engagement strategies. Extensive experience in the area of interface design for mobile applications and responsive web-based solutions with a focus on graphic layout, typography and the development of visual language systems. Knowledge of contemporary prototyping tools such as Adobe XD and Figma. Knowledge of current relevant developments and trends in the area of interactive technologies and media design and their impact on course content. Theoretical background in user-centered research methods and service design, in particular usability engineering.<br>Requirements:Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Application Instructions:Interested applicants are invited to submit a curriculum vitae including employment history, a statement outlining research and teaching interests, a list of publications and projects undertaken, the names of at least three references, a motivational letter, and online access to a portfolio of their work.<br>Applications will be reviewed until the position is filled. For best consideration, applications should be submitted by June 14th, 2025.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg)
The German University in Cairo invites applications for vacancies to be filled effective September 2026 or February 2027.<br><br>The German University in Cairo is an Egyptian private university, established in cooperation with the German State Universities of Ulm and Stuttgart, under the patronage of the Egyptian Ministry of Higher Education, the Ministry of Science, Research and Arts, State of Baden-Wuerttemberg, Germany. Education and Research, the Universities of Stuttgart, Ulm, Mannheim, and Tübingen. Situated at the ancient city of Cairo, the GUC’s mission is to achieve excellence in teaching and research.<br><br>The Faculty of Applied Science and Arts enrolls 1,250 students in three design majors: Graphic Design, Product Design and Media Design. GUC (Cairo Campus) invites highly qualified and motivated candidates to fill the following vacancy in the department of Graphic Design. Successful candidates will be expected to contribute to undergraduate and graduate teaching.<br>Responsibilities: The successful candidate will engage in teaching, research, mentoring, and administrative activities. She/he will establish and lead a research group in Graphic and Media Design, actively promote graduate and undergraduate research, and attract externally funded projects in any chosen area of design interest. Teaching will include design, technological, and methodological content for the development and implementation of digital media products, processes, and services. The candidate should oversee and develop the practice of interactive media-based systems in the Graphic Design and Media Design programs. The position includes the establishment of dedicated interactive design labs and engagement in academic collaborations with partner universities.<br>Experience/Skills: Doctorate/PhD or equivalent qualification or evidence of conducted research. Demonstrated teaching and practical expertise in various areas of graphic and media design, i.e. analysis, concept development, iterative design processes, requirements of design implementation. Strong commitment to progressive design education principles regarding self-organized and responsible design study. Understanding of the implications of design practice within social, cultural, economic or technological contexts. Ability to work well with colleagues from diverse cultural backgrounds, professional experiences, and aesthetic sensibilities. Ability to structure and define project goals to promote and motivate positive experiences. Excellent interpersonal communication and writing skills in English, the language of instruction. Good management skills, including the ability to meet deadlines, communicate effectively, and motivate. An interest in working collaboratively within the GUC and with external partners to develop joint projects.<br>Solid experience and proven track record, preferably in the following areas:Practical background in networked user experiences and user engagement strategies. Extensive experience in the area of interface design for mobile applications and responsive web-based solutions with a focus on graphic layout, typography and the development of visual language systems. Knowledge of contemporary prototyping tools such as Adobe XD and Figma. Knowledge of current relevant developments and trends in the area of interactive technologies and media design and their impact on course content. Theoretical background in user-centered research methods and service design, in particular usability engineering.<br>Requirements:Academic titles are assigned to successful candidates based on the highest degree earned, industry experience, and teaching and research experience.<br>Application Instructions:Interested applicants are invited to submit a curriculum vitae including employment history, a statement outlining research and teaching interests, a list of publications and projects undertaken, the names of at least three references, a motivational letter, and online access to a portfolio of their work.<br>Applications will be reviewed until the position is filled. For best consideration, applications should be submitted by June 14th, 2025.<br>For further information, please contact the Human Resources Department (hr@guc.edu.eg)
Company Description The Cascades Golf Resort, SPA & Thalasso is a luxury destination elevated on the highest point of the Somabay Peninsula, offering panoramic views of the sea, desert mountains, and golf course fairways. The resort features an 18-hole, par 72 Cascades Golf Course designed by Gary Player, attracting golf enthusiasts from around the world. It is also home to The Cascades Spa & Thalasso, one of the largest and best-equipped thalasso therapy spas globally, with 65 treatment rooms over 7,500 m². Team members at The Cascades work in a resort environment focused on premium guest experiences, high service standards, and a welcoming atmosphere.<br>Role Description The Host/Hostess Restaurant role is a full-time, on-site position based in Hurghada at The Cascades Golf Resort, SPA & Thalasso. The host/hostess welcomes guests upon arrival, manages reservations and walk-in seating, and guides guests to their tables while ensuring a smooth flow of service. Daily responsibilities include answering phone calls, providing accurate information about restaurant offerings and hours, and coordinating with the serving team to optimize table turnover and guest satisfaction. The role also involves maintaining a clean and organized reception area, addressing guest inquiries and concerns in a professional manner, and supporting special events or busy service periods as needed.<br>Qualifications<br> Strong customer service and interpersonal skills, with the ability to create a friendly and welcoming environment for guests. Experience handling reservations and guest seating, including basic use of reservation or table management systems. Clear and professional communication skills, both in-person and over the phone; proper phone etiquette is essential. Ability to work in a fast-paced restaurant or hospitality setting, maintaining composure and professionalism during peak hours. Good organizational skills, attention to detail, and the ability to manage multiple guest requests at once. Prior experience in hospitality, restaurants, or front-of-house roles is an advantage. Basic English language skills; additional languages are a plus for serving international guests. Flexible schedule availability, including evenings, weekends, and holidays, as required by resort operations.
Company Description The Cascades Golf Resort, SPA & Thalasso is a luxury destination elevated on the highest point of the Somabay Peninsula, offering panoramic views of the sea, desert mountains, and golf course fairways. The resort features an 18-hole, par 72 Cascades Golf Course designed by Gary Player, attracting golf enthusiasts from around the world. It is also home to The Cascades Spa & Thalasso, one of the largest and best-equipped thalasso therapy spas globally, with 65 treatment rooms over 7,500 m². Team members at The Cascades work in a resort environment focused on premium guest experiences, high service standards, and a welcoming atmosphere.<br>Role Description The Host/Hostess Restaurant role is a full-time, on-site position based in Hurghada at The Cascades Golf Resort, SPA & Thalasso. The host/hostess welcomes guests upon arrival, manages reservations and walk-in seating, and guides guests to their tables while ensuring a smooth flow of service. Daily responsibilities include answering phone calls, providing accurate information about restaurant offerings and hours, and coordinating with the serving team to optimize table turnover and guest satisfaction. The role also involves maintaining a clean and organized reception area, addressing guest inquiries and concerns in a professional manner, and supporting special events or busy service periods as needed.<br>Qualifications<br> Strong customer service and interpersonal skills, with the ability to create a friendly and welcoming environment for guests. Experience handling reservations and guest seating, including basic use of reservation or table management systems. Clear and professional communication skills, both in-person and over the phone; proper phone etiquette is essential. Ability to work in a fast-paced restaurant or hospitality setting, maintaining composure and professionalism during peak hours. Good organizational skills, attention to detail, and the ability to manage multiple guest requests at once. Prior experience in hospitality, restaurants, or front-of-house roles is an advantage. Basic English language skills; additional languages are a plus for serving international guests. Flexible schedule availability, including evenings, weekends, and holidays, as required by resort operations.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We're looking for a Finance Operations Officer with a focus on Revenue Assurance to join our team. In this role, you'll be responsible for safeguarding our revenue streams by ensuring the accuracy and integrity of all finance processes related to revenue-generating activities. You'll play a key part in identifying and preventing revenue leakage, implementing robust controls, and contributing to the overall financial health of our organization.</p><p>As an Officer, Finance Operations (Revenue Assurance), you will be responsibe for:</p><ul><li>Oversee the processing and billing of all revenue-generating events.</li><li>Audit sales orders to ensure they are comprehensive and compliant with internal processes and company policies.</li><li>Validate and ensure that product/service prices in billing systems are accurately synchronized with marketing price lists.</li><li>Assist in implementing initiatives aimed at minimizing revenue leakage for the Strategic Business Unit (SBU), coordinating closely with the Financial Control Department.</li><li>Analyze SBU revenue leakages and develop processes specifically designed to prevent future occurrences, based on profiles, trends, and patterns of past leakages.</li><li>Prepare monthly and annual revenue assurance reports, detailing areas of leakage, corrective actions taken, and recovered revenue.</li><li>Evaluate and analyze opportunities to revise the revenue process, assessing its implications on interrelated aspects of funding and budgeting.</li><li>Make recommendations for process improvements and the implementation of preventive controls to enhance efficiency and accuracy.</li><li>Regularly reconcile sales data between front-end systems and SAP ERP to ensure data consistency and accuracy.</li><li>Maintain thorough documentation for audit purposes, ensuring full compliance.</li><li>Cooperate with Corporate Finance to ensure adherence to Corporate Controls compliance.</li><li>Actively participate in continuous improvement activities within the finance operations department.</li><li>Demonstrate a strong understanding of the critical nature of the finance operations department and the pressures of timelines.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>To excel in this role, you should possess:</p><ul><li>A bachelor's degree in finance, Accounting, or a related field.</li><li>1-2 years of experience in the accounting field.</li><li>Prior experience in handling B2C, B2B, revenue assurance, and reporting is essential.</li><li>Experience with SAP or any other ERP system is a must.</li><li>Proficiency in MS applications (e.g., Excel, Word, Outlook) is also required.</li><li>A Travel & Tourism industry background is preferred.</li><li>An intermediate understanding of the travel, tourism, & hospitality landscape in the region is beneficial.</li><li>Strong relationship management, negotiation, quantitative, and analytical skills.</li><li>Good ability to manage teams (even if not direct reports, implies strong coordination).</li><li>Fluent in written and spoken English.</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Managing discipline work, projects, and policies</h4>
<ul>
<li>Coordinates and implements accounting work and projects as assigned.</li>
<li>Coordinates, implements, and follows up on audits for all areas of property operations.</li>
<li>Complies with federal and state laws applying to operations procedures.</li>
<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Balances ledgers.</li>
</ul>
<br>
<h4>Supporting property operations</h4>
<ul>
<li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li>
<li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li>
<li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li>
<li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li>
<li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li>
<li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li>
<li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li>
<li>Reviews reports and financial statements to determine operations performance against budget.</li>
<li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li>
</ul>
<br>
<h4>Managing and monitoring activities that affect the customer and guest experience</h4>
<ul>
<li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li>
<li>Takes proactive approaches when dealing with customers and guest concerns.</li>
<li>Extends professionalism and courtesy to customers and guests at all times.</li>
<li>Responds timely to customer service department requests.</li>
<li>Ensures all team members meet or exceed all hospitality requirements.</li>
</ul>
<br>
<h4>Supporting profitability</h4>
<ul>
<li>Supports annual quality audits.</li>
<li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li>
</ul>
<br>
<h4>Supporting safety standards and work procedures</h4>
<ul>
<li>Implements property emergency plan.</li>
<li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li>
<li>Implements and sustains property accident prevention programs.</li>
<li>Follows property-specific recovery plans.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates self-confidence, energy and enthusiasm.</li>
<li>Manages group or interpersonal conflict.</li>
<li>Informs and updates the executives, peers and subordinates on relevant information in a timely manner.</li>
<li>Manages time and possesses organizational skills.</li>
<li>Presents ideas, expectations and information in a concise, organized manner.</li>
<li>Uses problem-solving methodology for decision making and follow up.</li>
<li>Makes calls if necessary.</li>
</ul>
<br>
<h4>Leadership development</h4>
<ul>
<li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li>
<li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li>
</ul>
<br>
<h4>Education for employment (EFE)</h4>
<ul>
<li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li>
<li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li>
</ul>
<br>
<h4>General training</h4>
<p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p>
<ul>
<li>Rooms operations</li>
<li>Food & beverage</li>
<li>Sales & marketing (BMSC)</li>
<li>Human resources</li>
<li>Safety & security (Loss prevention)</li>
<li>Finance</li>
</ul>
<br>
<h4>The specialization course</h4>
<ul>
<li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li>
<li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li>
<li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li>
<li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<br>
<p>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savoring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savor the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savor the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p><h4>About Four Seasons</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location</h4>
<p>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<p>Nile side Egyptian glamour; a sleek setting, our hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 units, a heated swimming pool, spa and fitness center, and 11 food and beverage venues.</p>
<p>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile. Our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</p>
<h4>Assistant laundry manager</h4>
<p>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced assistant laundry manager who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p>
<h4>About the role</h4>
<p>The assistant laundry manager shares our passion for excellence and is enthusiastic about creating the ultimate experience.</p>
<h4>What you will do</h4>
<p><strong>Job description</strong></p>
<ol>
<li><strong>Manage laundry operations</strong><br>
Manage the day-to-day operation of the hotel's 24-hour laundry and linen operation, ensuring the efficient coordination of outsourced hotel bed and bath linen and food and beverage linen services, while overseeing the in-house processing of guest laundry and staff uniforms. Ensure all linen and uniforms are available in accordance with operational requirements and hotel standards.</li>
<li><strong>Leadership & team development</strong><br>
Lead, coach and develop the laundry team leader and laundry attendants to achieve operational excellence. Conduct daily briefings, provide regular coaching, identify training needs, and promote a positive working environment that encourages teamwork and accountability.</li>
<li><strong>Quality assurance</strong><br>
Ensure all outsourced hotel linen, guest laundry, staff uniforms and food and beverage linen meet the hotel's quality standards before being issued for use. Conduct regular quality inspections, investigate linen damage and discrepancies, monitor linen lifespan, and work closely with external laundry providers to drive continuous quality improvements.</li>
<li><strong>Guest laundry management</strong><br>
Ensure guest laundry is processed accurately and returned within the promised turnaround time. Handle guest enquiries and complaints professionally, taking prompt corrective action to ensure guest satisfaction.</li>
<li><strong>Uniform room management</strong><br>
Oversee the operation of the uniform room, ensuring uniforms are properly cleaned, repaired, pressed, issued and maintained. Monitor uniform inventory and ensure adequate stock is available for all departments.</li>
<li><strong>Linen control</strong><br>
Manage the hotel's linen inventory, including bed linen, bath linen, food and beverage linen and staff uniforms. Monitor stock levels, linen movement, losses, damage, and replacement requirements. Ensure accurate inventory records are maintained and adequate par stock is available to support hotel operations.</li>
<li><strong>Vendor & outsourced laundry management</strong><br>
Manage the relationship with external laundry service providers to ensure timely collection and delivery of hotel bed and bath linen and food and beverage linen. Monitor vendor performance against agreed service levels, conduct regular quality inspections, investigate linen damage and shortages, review production reports, and work collaboratively with vendors to drive continuous improvement and cost efficiency.</li>
<li><strong>Financial & cost control</strong><br>
Assist in preparing and managing the departmental budget by monitoring outsourced laundry expenses, linen replacement costs, and chemical consumption for in-house laundry operations, labor productivity, and other operational expenditures. Analyze departmental costs, identify opportunities to improve efficiency, reduce waste, and optimize resource utilization while maintaining service quality and operational standards. Ensure proper inventory control of linen, uniforms, chemicals and consumable supplies, and implement cost-saving initiatives without compromising guest satisfaction or brand standards.</li>
<li><strong>Manpower planning</strong><br>
Plan daily manpower deployment, work schedules, annual leave and shift arrangements to ensure adequate staffing levels for continuous 24-hour operations while maintaining productivity targets.</li>
<li><strong>Equipment & preventive maintenance</strong><br>
Ensure all laundry equipment supporting guest laundry, uniform processing and linen room operations is maintained in good working condition. Coordinate preventive maintenance with engineering and minimize operational downtime.</li>
<li><strong>Health, safety & compliance</strong><br>
Ensure full compliance with hotel policies, brand standards, occupational health and safety regulations, chemical handling procedures, fire and life safety requirements, and environmental sustainability initiatives.</li>
<li><strong>Inventory & chemical control</strong><br>
Maintain appropriate stock levels of laundry chemicals, consumables and operating supplies. Monitor chemical usage to ensure proper dosage, minimize wastage and maintain wash quality.</li>
<li><strong>Administration & reporting</strong><br>
Prepare daily, weekly and monthly operational reports, including productivity, linen inventory, laundry costs, guest laundry revenue, equipment downtime, and manpower reports. Maintain accurate departmental records and documentation.</li>
<li><strong>Performance management</strong><br>
Conduct performance evaluations, monitor attendance, manage disciplinary matters where appropriate, recognize good performance, and develop succession plans for the laundry team.</li>
<li><strong>Continuous improvement</strong><br>
Identify opportunities to improve operational efficiency, workflow, quality standards and cost effectiveness. Lead improvement initiatives and implement best practices to enhance overall laundry performance.</li>
<li><strong>Cross-department collaboration</strong><br>
Work closely with housekeeping, front office, food and beverage, engineering, finance and human resources to ensure effective communication, operational efficiency and timely resolution of laundry-related issues.</li>
<li><strong>Perform other duties</strong><br>
Carry out any additional duties assigned by the executive housekeeper or hotel management in support of the department and hotel operations.</li>
</ol>
<h4>What you bring</h4>
<ul>
<li>Requires a working knowledge of division operations. Working knowledge is generally learned on-the-job.</li>
<li>Requires ability to operate computer equipment and other laundry systems.</li>
<li>Requires reading, writing and oral proficiency in the English language.</li>
<li>More than 1 year experience.</li>
<li>Native Arabic speaker.</li>
<li>Have authorization of citizenship.</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>Competitive salary, wages, and a comprehensive benefits package.</li>
<li>Excellent training and development opportunities.</li>
<li>Complimentary dry cleaning for employee uniforms/business attire.</li>
<li>Complimentary employee meals.</li>
<li>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</li>
<li>Dental and medical/disability/life insurance.</li>
<li>Retirement pension plan.</li>
<li>Employee service awards.</li>
<li>Annual employee party, social and sports events.</li>
</ul>
<h4>Schedule & hours</h4>
<p>Full-time job with 5 working days a week.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>TJM Labs builds AI-driven automation that strips away the repetitive, error-prone tasks slowing pharmacies down so teams can focus on patient care. Our bots handle prescription intake, fax processing, insurance workflows and more, helping pharmacies scale efficiently without adding headcount.</p> <p>TJM Labs is looking for a <strong>Full Stack Engineer</strong> to join our growing team.</p> <p>This is an excellent opportunity for someone early in their software engineering career who enjoys solving problems, building thoughtful solutions, and learning quickly in a fast-paced remote environment. We re less focused on where you went to school or how many years of experience you have, and more interested in how you think, how you work, and your potential to grow.</p> <p>As a Full Stack Engineer, you ll support the development of internal tools, automations, and software products that help drive our business forward. You ll work closely with technical team members to build practical solutions, troubleshoot issues, and contribute to ongoing product improvements.</p><b> What You'll Do </b><ul> <li>Design, build, and maintain software applications, services, and internal tools.</li> <li>Develop new automation solutions and product features for pharmacy workflows.</li> <li>Build and maintain integrations with third-party systems and APIs.</li> <li>Troubleshoot production issues and improve system reliability and performance.</li> <li>Write clean, maintainable, and well-tested code.</li> <li>Participate in code reviews and technical discussions.</li> <li>Collaborate with teammates to plan, scope, and deliver projects.</li> <li>Use modern development tools, including AI-assisted workflows, to improve productivity and software quality.</li> <li>Identify opportunities to simplify processes and improve engineering efficiency.</li> <li>Contribute to architecture and technical design decisions as the platform grows.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li>3+ years of software development experience.</li> <li>Strong experience with Python.</li> <li>Experience building web applications, APIs, or backend systems.</li> <li>Experience with Git, GitHub, and modern software development workflows.</li> <li>Familiarity with databases and data modeling.</li> <li>Strong debugging, troubleshooting, and problem-solving skills.</li> <li>Ability to work independently in a remote environment.</li> <li>Clear written and verbal English communication skills.</li> <li>Strong sense of ownership and accountability.</li> </ul> Nice to Have <ul> <li>Experience with JavaScript, TypeScript, React, or modern frontend frameworks.</li> <li>Experience building AI-powered applications, automations, or workflow systems.</li> <li>Experience working with cloud infrastructure and deployment pipelines.</li> <li>Experience integrating with third-party platforms and APIs.</li> <li>Familiarity with healthcare technology or regulated industries.</li> <li>Experience working at a startup or high-growth company.</li> </ul> <ul> <li>Fully remote work environment.</li> <li>Competitive compensation.</li> <li>Meaningful projects with direct business impact.</li> <li>High ownership and autonomy.</li> <li>Opportunity to work with AI-driven technologies and modern development tools.</li> <li>A collaborative team focused on solving real problems for healthcare customers.</li> </ul><p></p></section>
<p><h4>Company Overview</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The retail sales representative plays a crucial role in building rapport and credibility with customers to facilitate their purchases across the company's product range. This role requires a strong focus on customer satisfaction, ensuring proper stock levels and adhering to merchandising standards to meet sales targets. Success in this position involves exceeding customer expectations through understanding their diverse needs, actively seeking sales opportunities, and promoting products effectively.</p>
<h4>What you will do</h4>
<strong>Operational & Commercial</strong><br>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the shopkeeper.</li>
<li>Coordinate with the procurement executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the sales manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years in a similar role.</li>
<li>Proactivity and sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Problem-solving skills.</li>
<li>Good command of English language.</li>
<li>Good command of Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The Retail Sales Representative plays a crucial role in building strong relationships with customers to guide them in purchasing products from the company’s offerings. This role is responsible for upholding the company’s merchandising standards and ensuring stock availability to meet sales targets. The Retail Sales Representative is successful by consistently exceeding customer expectations, understanding and adapting to varied customer needs, actively seeking sales opportunities, and effectively promoting products.</p>
<h4>What you will do</h4>
<p><strong>Operational & Commercial</strong></p>
<ul>
<li>Conduct a daily detailed inspection of the assigned area to review the availability and positioning of price labels, product information tags, and other communication media.</li>
<li>Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.</li>
<li>Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.</li>
<li>Ensure customers are always in focus and strive to make them smile; meet and serve customers showing empathy and care.</li>
<li>Have a daily dialogue with guests to get continuous feedback about their experiences and learn more about their needs and wants, then act based on their input.</li>
<li>Be understanding and sensitive in meeting diverse customers' needs by initiating and developing effective relationships with customers, thereby establishing trust and confidence.</li>
<li>Understand and determine customers' requirements to prepare a pro forma invoice.</li>
<li>Maintain contact with and advise customers on news or recently received items of interest as well as follow up on quotations sent in an effort to convert them to actual sales.</li>
<li>Empower and encourage the team to take immediate action to meet the needs of customers and give input on how to improve service provided to them.</li>
<li>Promote sales of products by spotting and seizing sales opportunities, offering alternative solutions to problems, and suggesting add-on sales to achieve established sales targets.</li>
<li>Suggest means of improving sales to the supervisor and determine slow-moving or non-selling items, suggesting sales actions.</li>
<li>Maintain a full display of products via merchandising methods as laid down by the company.</li>
<li>Be an expert on the product range within HFB.</li>
<li>Stay aware of developments in the local market by being attentive to information given by customers, being aware of advertising and promotions in the media, and making scheduled market visits to maintain the company's competitive advantage.</li>
<li>Keep up to date with changes in the company's product range such as new items or changes in existing items; keep the Sales Manager informed of any customer's problems or comments on the product range and/or any gaps in the range.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Proactivity and initiative in sales.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Problem-solving abilities.</li>
<li>Customer focus and service-oriented mindset.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>Secondary education.</li>
<li>Minimum of 3 years experience in a similar sales role.</li>
<li>Proactivity and a sales-driven mindset.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Strong problem-solving skills.</li>
<li>Good command of the English language.</li>
<li>Good command of the Arabic language is preferred.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a Customer Delivery Project Lead to oversee the end-to-end delivery of complex, customer-facing projects for enterprise clients in Germany. This role focuses on managing multi-country, multi-domain initiatives, ensuring delivery aligns with time, cost, and quality expectations while adhering to governance standards. The individual will collaborate with cross-functional teams, stakeholders, and partners to translate business requirements into actionable plans and deliver transformative IT and business solutions. What you ll do Lead the delivery of enterprise customer projects, managing complexity across multiple domains and regions. Translate business requirements into structured delivery plans and secure stakeholder alignment. Establish and maintain governance controls, including budgeting, resourcing, and risk management frameworks. Identify, manage, and mitigate risks, dependencies, and issues throughout the project lifecycle. Ensure adherence to Vodafone methodologies and continuously improve delivery processes. Facilitate transition into live service while minimising operational risk. Align project outputs with broader programme objectives and escalate scope or dependency challenges. Contribute to pre-sales activities, including RFP responses and delivery planning. Manage Agile delivery practices, including release planning, Scrum of Scrums, and roadmap updates. Develop and maintain project plans, stakeholder communication strategies, and reporting frameworks. Lead cross-functional teams, ensuring collaboration and effective utilisation of resources. Provide regular reporting on project performance, including financials, timelines, and quality metrics. Maintain financial oversight, including forecasting, budgeting, and benefits tracking. What's in it for you Opportunity to lead high-impact, international projects for enterprise customers. Exposure to complex, multi-domain transformation initiatives. Collaborative environment with diverse, cross-functional teams and stakeholders. Professional development through engagement with advanced Agile methodologies and tools. Experience working within a global technology and transformation organisation. What skills you will learn Advanced stakeholder management and negotiation techniques in global environments. End-to-end governance, risk, and financial management for large-scale programmes. Agile leadership across multiple teams and delivery streams. Strategic planning and execution in complex, multi-country projects. Enhanced communication and influencing skills at senior leadership levels. VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are _x000D_ Experienced in managing complex, end-to-end customer delivery projects within the ICT sector. Skilled in Agile delivery frameworks, tools, and collaborative methodologies. Capable of influencing and engaging stakeholders at all organisational levels. Proficient in building and leading cross-functional, high-performing teams. Strong in stakeholder communication, including presenting to senior audiences. Knowledgeable in financial management, budgeting, and business case evaluation. Fluent in German (C-level) and proficient in English (minimum B-level). Certified in recognised project management methodologies such as PRINCE2, PMP, PMI-ACP, or SAFe Agilist. Able to manage multiple projects simultaneously while maintaining delivery excellence. Not a perfect fit? _x000D_ Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p></p></section>