CS Cart Jobs in Egypt

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advansys is looking for a Junior Machine Learning Engineer to join our dynamic team. This is an excellent opportunity for recent graduates or individuals with foundational experience in machine learning to advance their careers in a supportive and innovative environment. You will assist in the development, implementation, and monitoring of machine learning models and algorithms. Key responsibilities include:</p><p>Assisting in the design and implementation of machine learning models under the guidance of senior engineers.</p><p>Conducting data cleaning and preprocessing to prepare datasets for training models.</p><p>Supporting the evaluation and fine-tuning of machine learning algorithms.</p><p>Collaborating with cross-functional teams to understand project requirements and objectives.</p><p>Documenting processes, model training, and outcomes clearly and comprehensively.</p><p>Staying updated with industry trends and best practices in machine learning and AI.</p><p>Participating in team meetings and contributing to brainstorming sessions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, or a related field.</li><li>Basic understanding of machine learning concepts and algorithms.</li><li>Familiarity with programming languages such as Python or R, and experience with ML libraries (e.g., scikit-learn, TensorFlow, or Keras).</li><li>Experience with data manipulation and analysis tools such as Pandas and NumPy.</li><li>Strong analytical and problem-solving skills.</li><li>Good communication skills and the ability to work effectively in a team environment.</li><li>Enthusiasm for learning new technologies and techniques in AI/ML.</li><li>Internship or project experience in machine learning or data analysis is a plus.</li></ul><p></p></section>

<p>Job Title: Technical Support Engineer Experience: 1 - 3 years Location: New Cairo, Egypt Roles &amp; Responsibilities: - Deliver voice, email, and chat-based technical support. - Conduct online demos and customer training. - Requirement gathering and analysis. - Perform in-depth systematic troubleshooting! - Respond to RFI requests and timely follow up with contacts. - Engage with various teams within Zoho to help gather information and solve technical problems. - Flexible to travel within the country. - Deliver accurate and timely solutions to customers.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements:<br>- Keen to learn new technologies.<br>- Passionate to learn and grow together.<br>- Excellent in written and spoken English.<br>- Basic knowledge of MySQL.<br>- Experience working with REST APIs.<br>- Basic understanding of HTML, CSS, Javascript &amp; API.<br>- Basic knowledge of popular shop systems such as Magento, Shopware, Shopify, etc.<br>- Good problem-solving skills and customer-focused attitude.<br>- Having 1 Year or more experience in a client-facing role.<br>- Perform Configuration changes to fulfil customer requests.<br>- Ability to reproduce, document, and communicate bugs to developers and customers.<br>- Troubleshoot issues to identify the root cause of a behavior and next steps to solve the problem.<br>- Qualification in the IT field or related technical discipline preferred.<br>- Multitask across systems and applications, analyse and resolve a variety of technical issues, and comfortably navigate an environment of Windows, Mac OSX, Servers, and Mobile Devices.<br>- Work accurately in a fast-paced, hectic, ever-changing environment with strong attention to detail.<br>- Ensure a high level of end-user satisfaction through ownership, resolution, and appropriate escalation of issues and support tickets.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span>Job Title:&nbsp;</span></b><span>Technical Support Engineer</span><b><span><br>Experience:&nbsp;</span></b><span>1 - 3 years</span><br><span><b>Location:</b> New Cairo, Egypt</span><br><br><b><span><br>Roles &amp; Responsibilities:</span></b><br><span>- Deliver voice, email, and chat-based technical support.</span><br><br><span>- Conduct online demos and customer training.</span><br><br><span>- Requirement gathering and analysis.</span><br><br><span>- Perform in-depth systematic troubleshooting!</span><br><br><span>- Respond to RFI requests and timely follow up with contacts.</span><br><br><span>- Engage with various teams within Zoho to help gather information and solve technical problems.</span><br><br><span>- Flexible to travel within the country.</span><br><br><span>- Deliver accurate and timely solutions to customers.</span><br><br><b><span>Requirements:</span></b><br><br><span>- Keen to learn new technologies.</span><br><br><span>- Passionate to learn and grow together.</span><br><br><span>- Excellent in written and spoken English.</span><br><br><span>- Basic knowledge of MySQL.</span><br><br><span>- Experience working with REST APIs.</span><br><br><span>- Basic understanding of HTML, CSS, Javascript &amp; API.</span><br><br><span>- Basic knowledge of popular shop systems such as Magento, Shopware, Shopify, etc.</span><br><br><span>- Good problem-solving skills and customer-focused attitude.</span><br><br><span>- Having 1 Year or more experience in a client-facing role.</span><br><br><span>- Perform Configuration changes to fulfil customer requests.</span><br><br><span>- Ability to reproduce, document, and communicate bugs to developers and customers.</span><br><br><span>- Troubleshoot issues to identify the root cause of a behavior and next steps to solve the problem.</span><br><br><span>- Qualification in the IT field or related technical discipline preferred.</span><br><br><span>- Multitask across systems and applications, analyse and resolve a variety of technical issues, and comfortably navigate an environment of Windows, Mac OSX, Servers, and Mobile Devices.</span><br><br><span>- Work accurately in a fast-paced, hectic, ever-changing environment with strong attention to detail.</span><br><br><span>- Ensure a high level of end-user satisfaction through ownership, resolution, and appropriate escalation of issues and support tickets.</span><br><br></span><br> </div>

<p>We are seeking a Core Monitoring Engineering Specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p><p><strong>What you ll do</strong></p><ul><li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li><li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li><li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li><li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li><li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li><li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li><li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>Advanced monitoring and observability platform engineering.</li><li>Enterprise IT operations management and service management practices.</li><li>Automation, API integration and scripting techniques for operational efficiency.</li><li>Cloud, containerisation and Kubernetes-based operational technologies.</li><li>Technical solution design, stakeholder engagement and project delivery methodologies.</li><li>Vendor technology assessment and enterprise architecture collaboration.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Who you are</strong></p><ul><li>Bachelor s degree in Engineering, Information Technology, Telecommunications, or a related discipline.</li><li>Experience working within service management, monitoring, observability or IT operations environments.</li><li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li><li>Experience creating technical designs and low-level design documentation for engineering solutions.</li><li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li><li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li><li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li><li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li><li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li><li>Effective stakeholder management, communication and documentation skills.</li><li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li></ul><p><strong>Not a perfect fit?</strong></p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<p>We are seeking a Core Monitoring Engineering Specialist to design, implement, support and continuously enhance enterprise monitoring platforms that serve Vodafone Group and local markets globally. This role offers the opportunity to work across large-scale monitoring and observability environments, contribute to technology transformation initiatives, collaborate with stakeholders across multiple countries, and help deliver innovative monitoring solutions that improve service visibility, operational efficiency and customer experience. The successful candidate will play an important role in engineering monitoring platforms, evaluating new technologies, supporting solution design activities, and driving automation and integration initiatives.</p><p><strong>What you ll do</strong></p><ul><li>Design, install, configure, build and deploy enterprise monitoring environments and monitoring tool platforms.</li><li>Deliver proof of value and proof of concept activities to demonstrate platform capabilities and support business growth opportunities.</li><li>Assess emerging technologies and vendors, identifying opportunities to improve monitoring capabilities and services.</li><li>Develop and implement technical solutions, integrations and automation aligned to customer and business requirements.</li><li>Support project and transition planning through technical expertise, solution estimations and design decisions.</li><li>Collaborate with business stakeholders, architects and process owners to define, design and deliver monitoring solutions.</li><li>Contribute to the successful delivery of monitoring system implementations and engineering projects within agreed timelines.</li></ul><p><strong>What skills you will learn</strong></p><ul><li>Advanced monitoring and observability platform engineering.</li><li>Enterprise IT operations management and service management practices.</li><li>Automation, API integration and scripting techniques for operational efficiency.</li><li>Cloud, containerisation and Kubernetes-based operational technologies.</li><li>Technical solution design, stakeholder engagement and project delivery methodologies.</li><li>Vendor technology assessment and enterprise architecture collaboration.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Who you are</strong></p><ul><li>Bachelor s degree in Engineering, Information Technology, Telecommunications, or a related discipline.</li><li>Experience working within service management, monitoring, observability or IT operations environments.</li><li>Knowledge of monitoring and IT operations management platforms, including Micro Focus ITOM technologies such as Operations Bridge, Universal Discovery, SiteScope, BSM/APM and related solutions.</li><li>Experience creating technical designs and low-level design documentation for engineering solutions.</li><li>Understanding of ITIL and IT service management processes, particularly change and configuration management.</li><li>Strong analytical, troubleshooting and problem-solving capabilities with a structured approach to delivery.</li><li>Experience with API development, SQL, scripting and programming languages such as Python, Java, JavaScript, PowerShell, Perl or Shell scripting.</li><li>Knowledge of Linux and Windows administration, web application servers and enterprise application environments.</li><li>Exposure to cloud-native technologies, containerisation and orchestration platforms such as Docker and Kubernetes.</li><li>Effective stakeholder management, communication and documentation skills.</li><li>Ability to work independently, prioritise effectively and take ownership of deliverables.</li></ul><p><strong>Not a perfect fit?</strong></p><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

Company Description Carnival Trading is a technology solutions provider specializing in surveillance systems, networking equipment, power backup solutions, laptops, desktops, projectors, and multimedia devices. The company focuses on delivering high-quality, reliable products at competitive prices to meet diverse business needs. A team of technical experts supports customers in selecting the most suitable solutions for their operational and budget requirements. Carnival Trading is committed to building long-term client relationships through value-driven offerings and responsive support. Role Description The Sales Account Manager is a full-time, hybrid role based in Cairo, Egypt, with flexibility for some work-from-home arrangements. This role is responsible for managing and growing a portfolio of clients by understanding their technology needs and recommending appropriate surveillance, networking, and IT solutions. Day-to-day tasks include prospecting and lead generation, conducting client meetings and product presentations, preparing proposals and quotations, and negotiating terms to close deals. The Sales Account Manager will maintain regular contact with customers to ensure satisfaction, resolve issues, and identify opportunities for upselling or cross-selling. Collaboration with internal technical and operations teams is required to ensure timely delivery, accurate order fulfillment, and high-quality customer service. Qualifications Strong account management skills with a focus on maintaining relationships and ensuring customer satisfaction. Experience in customer service and communication, with the ability to respond promptly and clearly to client inquiries. Proven ability in lead generation and sales pipeline management, including identifying and qualifying new business opportunities. Excellent verbal and written communication skills in English; Arabic proficiency is strongly preferred. Background in selling IT, networking, surveillance, or related technology products is highly beneficial. Solid negotiation, presentation, and time management skills. Comfort working in a hybrid environment and coordinating with cross-functional teams. Bachelor’s degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience.

We’re looking for a Staff Software Engineer - (Backend & Full Stack) to join Procore’s Engineering team. In this role, you’ll help revolutionize a historically underserved industry by building scalable Saa S solutions. Your primary goal is to translate fundamental customer needs into robust backend architectures and technological solutions that impact the way communities are built.<br><br>As a Staff Software Engineer (Backend & Full Stack), you'll partner with Engineering, Product, UX, Infrastructure, and Platform teams to design, build, and scale backend and full-stack software solutions that serve millions of users. Use your expertise in software architecture, technical leadership, and distributed systems to establish engineering best practices, drive large technical initiatives, and deliver solutions that delight customers while shaping the future of construction technology. Join us to build software that shapes the physical world.<br><br>This position reports into the Software Engineering Manager and will be based in our Cairo, Egypt office. We’re looking for someone to join us immediately.<br><br>What you’ll do:<br><br>Design, build, and maintain scalable backend and full-stack software solutions using modern technologies hosted on AWS and Kubernetes. Collaborate with Engineering, Product, UX, Infrastructure, and Platform teams to deliver customer-centric solutions. Lead technical design and architecture decisions that balance immediate business needs with long-term scalability and maintainability. Establish engineering best practices and drive cross-functional technical initiatives. Mentor engineers through code reviews, technical guidance, pairing, and knowledge sharing. Build and enhance modern CI/CD pipelines while ensuring software quality through testing, deployment, monitoring, and operational excellence. Leverage technologies including Ruby on Rails, Node.js, Java, React, Type Script, Postgre SQL, and an evolving microservices architecture. AI is central to how we work. You’ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.<br><br>What we’re looking for:<br><br>Bachelor’s Degree in Computer Science, Engineering, a related field, or equivalent work experience.10+ years of software engineering experience with a strong focus on fundamentals, Test Driven Development (TDD), and system design. Professional experience with as Ruby on Rails, Node.js, Java, React, Python, Go, or similar. Proven experience working with software, platforms, and infrastructure at scale, managing thousands of hosts and millions of users. Expertise in building and maintaining modern Continuous Integration and Continuous Delivery systems at scale. Time-honed expertise with modern web development across the entire spectrum of development, testing, staging, deploying, and monitoring Experience leading large technical initiatives with the ability to course-correct and adapt as needed. Ability to understand tradeoffs between short-term and long-term goals to balance immediate needs with strategic initiatives.

<p><strong>Join Our Dynamic Team as a Senior HR Business Partner in Vibrant Cairo!</strong></p><p>Are you a seasoned HR professional ready to make a significant impact? We are seeking two exceptional <strong>Senior HR Business Partners</strong> to champion our most valuable asset: our people. This is an unparalleled opportunity to shape the future of our organization by driving strategic HR initiatives and fostering a thriving work environment. Based <strong>on-site</strong> in the bustling heart of <strong>Cairo, Egypt</strong>, you will be at the forefront of our HR operations, blending traditional HR expertise with a forward-thinking approach.</p><p><strong>What You'll Do: Your Impactful Responsibilities</strong></p><ul><li><p><strong>Strategically Partner:</strong> Act as a trusted advisor to senior leadership, aligning HR strategies with business objectives across various departments, including IT/Software Development.</p></li><li><p><strong>Drive Talent Excellence:</strong> Lead end-to-end talent acquisition, retention, and development initiatives to ensure we attract and grow top-tier talent.</p></li><li><p><strong>Shape Policies &amp; Practices:</strong> Develop, implement, and optimize HR policies, procedures, and programs that foster a fair, inclusive, and high-performance culture.</p></li><li><p><strong>Champion Employee Experience:</strong> Oversee all aspects of HR administration, ensuring a seamless and positive employee journey from onboarding through offboarding.</p></li><li><p><strong>Leverage Technology:</strong> Maximize the potential of HR systems (HRIS, LMS) to enhance operational efficiency and data-driven decision-making.</p></li><li><p><strong>Manage Compensation &amp; Benefits:</strong> Oversee payroll management and contribute to competitive compensation and benefits strategies.</p></li></ul><p><strong>Skills &amp; Technologies You'll Master:</strong></p><p>You will utilize your expertise in <strong>Business Administration, Human Resources (HR), Recruitment, Talent Acquisition, and Talent Management</strong>. Proficiency in <strong>Microsoft Office</strong> is essential, and your experience with <strong>HR Systems, HRIS, and Learning Management Systems (LMS)</strong> will be critical. A strong understanding of <strong>HR Policies, HR Administration, HR Strategy</strong>, and <strong>Payroll Management</strong> will empower your success in this role. Your ability to navigate the intersection of HR and <strong>Information Technology (IT)</strong> will be highly valued.</p><p><strong>Growth Opportunities: Unlock Your Potential</strong></p><p>This role offers significant avenues for professional development. You will gain exposure to diverse business challenges, lead complex HR projects, and contribute directly to organizational growth. We are committed to investing in our people, providing opportunities for continuous learning and career advancement within a dynamic and expanding enterprise.</p><p><strong>Team &amp; Culture: Collaborate and Thrive</strong></p><p>Join a collaborative and supportive team where innovation and strategic thinking are celebrated. We pride ourselves on a culture of respect, transparency, and continuous improvement. You'll work alongside dedicated professionals who are passionate about making a difference and who value strong partnerships across the organization.</p><p><strong>Impact: Make a Lasting Difference</strong></p><p>As a Senior HR Business Partner, your work will directly influence employee engagement, productivity, and overall business success. You will play a pivotal role in shaping our organizational culture, ensuring we remain an employer of choice in the competitive Cairo market and beyond.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Excites:</strong> Possess an impressive <strong>7-10 years of progressive experience</strong> in Human Resources, ideally within a fast-paced and dynamic environment. This is an <strong>Experienced</strong> level role where your expertise will truly shine.</p></li><li><p><strong>Mastery of Core HR Disciplines:</strong> Demonstrate advanced proficiency in <strong>Business Administration, Human Resources (HR), Recruitment, Talent Acquisition, Talent Management, HR Systems, HR Policies, HR Administration, HRIS, HR Strategy, Learning Management System &#40;LMS&#41;</strong>, and <strong>Payroll Management</strong>.</p></li><li><p><strong>Technological Acumen:</strong> Exhibit strong capabilities in <strong>Microsoft Office</strong> and a solid understanding of how <strong>Information Technology (IT)</strong> intersects with modern HR practices.</p></li><li><p><strong>Strategic Thinker & Problem Solver:</strong> Proven ability to develop and execute HR strategies that align with business objectives and address complex organizational challenges, including <strong>Change Management</strong>.</p></li><li><p><strong>Exceptional Communicator & Influencer:</strong> Outstanding interpersonal, communication, and negotiation skills, with the ability to build rapport and influence stakeholders at all levels.</p></li><li><p><strong>Location Commitment:</strong> This is an <strong>on-site</strong> position based in <strong>Cairo, Egypt</strong>, requiring your full presence to foster strong team collaboration and engagement.</p></li></ul><p></p>

<p>We are looking for motivated software engineers with strong technical foundations who are eager to build a career in embedded and safety-critical software development. Candidates from Automotive, Telecom, Industrial Automation, SCADA, Embedded Systems, or similar sectors are welcome.</p><p>Key Responsibilities</p><ul><li>Develop and maintain software modules using C/C++.</li><li>Participate in software integration and testing activities.</li><li>Investigate and resolve software defects.</li><li>Contribute to technical documentation.</li><li>Work closely with senior engineers and technical leads.</li></ul><p>A comprehensive onboarding and technical development program will be provided covering railway applications, ETCS fundamentals, safety-critical development practices, and company engineering processes.</p><p>Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers .</p><p><strong>Desired Candidate Profile</strong></p><p>Essential Requirements</p><ul><li>Bachelor's degree in Computer Engineering, Computer Science, Electronics Engineering, or equivalent.</li><li>Good knowledge of C/C++ programming.</li><li>Understanding of embedded systems fundamentals.</li><li>Strong analytical and problem-solving skills.</li><li>Good English communication skills.</li><li>Strong willingness to learn new technologies.</li></ul><p>Desirable Requirements</p><ul><li>Experience in embedded software development.</li><li>Knowledge of RTOS environments.</li><li>Familiarity with software testing methodologies.</li><li>Exposure to Automotive, Telecom, Aerospace, Industrial Control, or SCADA systems.</li><li>Basic knowledge of railway systems.</li></ul><p>Training</p><p>A comprehensive onboarding and technical development program will be provided covering railway applications, ETCS fundamentals, safety-critical development practices, and company engineering processes.</p>

<p><strong>Job Summary</strong></p><p>We are looking for an experienced Senior .NET Developer (C#) to join our growing team. The ideal candidate will have a strong background in developing scalable web applications and backend systems using Microsoft technologies while collaborating with cross-functional teams to deliver high-quality software solutions.</p><p></p><p><strong>Responsibilities</strong></p><ul><li><p>Design, develop, test, and maintain applications using C# and .NET Framework/.NET Core.</p></li><li><p>Build and maintain RESTful APIs and backend services.</p></li><li><p>Collaborate with product, QA, and frontend teams to deliver new features.</p></li><li><p>Optimize application performance, scalability, and security.</p></li><li><p>Troubleshoot, debug, and resolve production issues.</p></li><li><p>Participate in code reviews and ensure adherence to development best practices.</p></li><li><p>Mentor junior developers and contribute to technical decision-making.</p></li><li><p>Maintain technical documentation and follow software development standards.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Computer Science, Computer Engineering, or a related field.</p></li><li><p>Minimum 5 years of professional experience in software development using C#.</p></li><li><p>Strong experience with .NET Framework and/or .NET Core/.NET 6+.</p></li><li><p>Hands-on experience with ASP.NET MVC or ASP.NET Core.</p></li><li><p>Strong knowledge of SQL Server and database design.</p></li><li><p>Experience with Entity Framework or similar ORM tools.</p></li><li><p>Experience developing and consuming RESTful APIs.</p></li><li><p>Familiarity with Git and version control workflows.</p></li><li><p>Strong understanding of OOP principles and design patterns.</p></li><li><p>Excellent analytical, communication, and problem-solving skills.</p></li><li><p>Preferred Qualifications</p></li><li><p>Experience with Microsoft Azure.</p></li><li><p>Familiarity with Docker and CI/CD pipelines.</p></li><li><p>Experience working in Agile/Scrum environments.</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients products or services.</p> <p> </p> <p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.</p> <p> </p> <p> <strong>In this role, you'll:</strong> </p> <p> Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.</p> <p> Assist customers with inquiries, order processing, troubleshooting, and guidance.</p> <p> Build deep product and service knowledge to deliver confident and accurate support.</p> <p> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</p> <p> Create positive customer experiences through personalized assistance and clear communication.</p> <p> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.</p> <p> </p> <p> <strong>Essential Functions / Core Responsibilities:</strong> </p> <p> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</p> <p> Clarify customer requirements using effective probing and decision-support tools.</p> <p> Listen attentively, demonstrate empathy, and build strong customer rapport.</p> <p> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</p> <p> Maintain working knowledge of client products and services.</p> <p> Prepare complete and accurate documentation, including account notations.</p> <p> Participate in initiatives aimed at improving customer satisfaction and business performance.</p> <p> Identify opportunities to offer additional products or services when appropriate.</p> <p> </p> <p> <strong>Candidate Profile:</strong> </p> <p> High school diploma required; relevant experience is an advantage.</p> <p> Excellent communication, interpersonal, and customer engagement skills.</p> <p> Comfortable working in a fast-paced, performance-driven environment.</p> <p> Strong multitasking, prioritization, and adaptability skills.</p> <p> Basic computer skills and system navigation capability.</p> <p> Ability to work independently and collaboratively within a team.</p> <p> Detail-oriented, dependable, and professional.</p> <p> Patient, composed, and solution-oriented in all customer interactions.</p> <p> Flexible to work rotating shifts as required.</p> <p> Strong problem-solving and analytical skills with a customer-centric mindset.</p> <p> </p> <p> <strong>Career Framework Role:</strong> </p> <p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.</p> <p> </p> <p> <strong>What We Offer:</strong> </p> <p> Competitive Salary</p> <p> Transportation Provided</p> <p> Medical &amp; Social Insurance</p> <p> Fast track for promotions within 6 months</p> <p> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</p> <p> Supportive, inclusive, and growth-focused work environment</p> <p> </p> <p> <strong>Additional Information:</strong> </p> <p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.</p> <p> </p> <p> <strong>Disclaimer:</strong> </p> <p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.</p> <p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.</p>",</div></section>

Job Summary<br>We are looking for an Automation & Integration Specialist with at least two years of hands-on experience in building, maintaining, and troubleshooting business automation workflows. The ideal candidate should have practical experience with n8n, Microsoft Power Automate, Zapier, or similar automation platforms, along with a solid understanding of APIs, webhooks, JSON, authentication methods, and system integrations. Experience with SAP APIs, particularly SAP Business One or SAP S/4HANA, or experience with other ERP systems is highly preferred.<br>Key Responsibilities<br>- Design, develop, test, and maintain automated workflows using n8n, Microsoft Power Automate, Zapier, or similar platforms.- Integrate ERP systems with internal and external applications using REST APIs, OData services, SOAP services, and webhooks.- Build integrations between SAP or other ERP systems and applications such as email, Microsoft Teams, databases, portals, and third-party platforms.- Work with JSON and XML payloads, including data mapping, transformation, validation, filtering, and aggregation.- Implement API authentication using OAuth 2.0, API keys, Basic Authentication, tokens, and session-based authentication.- Implement reliable error handling, retry mechanisms, logging, alerting, workflow monitoring, and duplicate prevention.- Monitor production workflows and investigate integration or data-processing failures.- Troubleshoot API errors, data-mapping issues, authentication failures, and workflow performance problems.- Optimize workflows to improve reliability, performance, maintainability, and API consumption.- Support testing, deployment, production monitoring, and incident resolution.- Create and maintain technical documentation for workflow logic, API endpoints, field mapping, credentials, configuration, and deployment<br>Requirements.- Collaborate with SAP, ERP, functional, development, and business teams to understand requirements and convert them into automated solutions.- Follow proper change-management, documentation, and version-control practices.<br>Required Qualifications<br>- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field.- Minimum of two years of relevant experience in workflow automation, system integration, API development, or a similar role.- Hands-on experience with at least one of the following platforms: - n8n - Microsoft Power Automate - Zapier- Strong understanding of REST APIs, webhooks, HTTP methods, status codes, pagination, and API rate limits.- Good knowledge of JSON and data transformation.- Experience using API testing tools such as Postman.- Good understanding of API authentication and integration security.- Ability to troubleshoot complex workflows and identify the root cause of failures.- Good English communication and technical documentation skills.<br>Preferred Qualifications<br>- Experience integrating with SAP Business One or SAP S/4HANA.- Familiarity with SAP Service Layer, OData APIs, SAP Business One Integration Framework, or S/4HANA APIs.- Previous experience with ERP processes such as sales, purchasing, inventory, accounting, logistics, and delivery operations.- Experience with Microsoft 365 services, including Outlook, Teams, Share Point, and Excel.- Knowledge of SQL databases.- Basic knowledge of Java Script or Type Script for custom workflow logic.- Familiarity with Git or another version-control system.- Experience with production monitoring, logging, and alerting solutions.<br>Key Competencies<br>- Strong analytical and problem-solving skills.- Attention to detail, especially when working with financial and ERP-related data.- Ability to understand end-to-end business processes.- Ability to manage multiple workflows, integrations, and priorities.- Ownership and accountability for production workflows.- Clear communication with technical and non-technical stakeholders.- Willingness to learn new platforms and integration technologies.<br>Experience<br>Minimum: Two years of relevant experience.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>Job Summary The Channels and Beyond Banking Support Manager is responsible for ensuring the availability, performance, and operational support of digital banking channels and beyond banking platforms. The role oversees the support, maintenance, and continuous improvement of customer-facing systems, including loyalty and customer engagement solutions, campaign management platforms, and personal finance management services, ensuring seamless customer experiences and alignment with business objectives.<br>Key Responsibilities<br>Digital Channels & Beyond Banking Support Manage and provide L2/L3 support for digital banking channels, including mobile banking, internet banking, APIs, and beyond banking ecosystems. Monitor system health, availability, and performance to ensure compliance with SLAs. Coordinate incident management, root cause analysis, and problem resolution with internal teams and vendors. Plan and execute upgrades, patches, and release activities.<br>Loyalty & Customer Engagement Systems Support and maintain loyalty platforms, rewards programs, and customer engagement solutions. Ensure seamless integration between loyalty systems and banking channels. Monitor campaign effectiveness, customer segmentation, and engagement metrics. Collaborate with business teams to enhance customer retention and loyalty initiatives.<br>Campaign Management Manage and support campaign management platforms used for targeted marketing and customer communication. Ensure campaign execution, data integrity, and timely delivery across channels. Troubleshoot issues related to campaign workflows, customer targeting, and reporting. Coordinate with marketing and analytics teams to optimize campaign performance.<br>Personal Finance Management (PFM) Support Personal Finance Management solutions, including budgeting, spending analysis, financial insights, and aggregation services. Ensure data accuracy and secure integration with core banking and external systems. Work with business stakeholders to enhance customer financial wellness capabilities. Monitor system performance and address customer-impacting issues promptly.<br>Operations & Service Management Ensure compliance with ITIL processes including incident, problem, change, and release management. Maintain operational procedures, runbooks, and knowledge base documentation. Coordinate with vendors and third-party providers for issue resolution and service improvements. Provide on-call support and participate in major incident management activities.<br>Continuous Improvement Identify opportunities to automate support processes and improve operational efficiency. Analyze trends and recommend enhancements to increase system stability and customer satisfaction. Participate in digital transformation initiatives and new product rollouts.<br>Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.7+ years of experience supporting digital banking applications or customer engagement platforms. Experience with digital channels, mobile banking, internet banking, and API-based ecosystems. Hands-on experience with:Loyalty and rewards management systems. Customer engagement and campaign management platforms. Personal Finance Management (PFM) solutions. Incident, problem, and change management processes. Strong troubleshooting and analytical skills. Experience working with vendors and cross-functional teams. Familiarity with ITIL practices and service management tools.<br>Preferred Skills Understanding of Open Banking and API integrations. Experience with SQL, Splunk, monitoring tools, and middleware technologies. Knowledge of Dev Ops, CI/CD pipelines, and cloud platforms. ITIL Foundation certification or equivalent.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description:</b></p><br>Job Description<ul><li><p>Lead the <b>design, implementation, and governance of enterprise integration solutions</b> across digital channels, core banking platforms, internal applications, and third-party systems.</p><br></li><li><p>Provide strong technical expertise in <b>Azure API Management (APIM)</b>, including API onboarding, configuration, lifecycle management, security policies, authentication, authorization, throttling, monitoring, versioning, and API exposure management.</p><br></li><li><p>Design and implement <b>API-led integration architectures</b> using REST and SOAP APIs, API gateways, messaging frameworks, and industry-standard integration patterns.</p><br></li><li><p>Define and drive the <b>enterprise integration strategy</b>, integration standards, architecture principles, and governance frameworks in alignment with enterprise architecture and information security requirements.</p><br></li><li><p>Establish and enforce <b>API governance and lifecycle management practices</b>, ensuring consistency, security, scalability, and maintainability across integration services.</p><br></li><li><p>Lead complex integration deliveries involving <b>multiple technology teams, vendors, architects, and business stakeholders</b>, ensuring successful delivery within agreed timelines and quality standards.</p><br></li><li><p>Collaborate with solution architects, developers, infrastructure teams, security teams, and business stakeholders to translate business requirements into <b>robust and scalable integration solutions</b>.</p><br></li><li><p>Provide technical leadership in troubleshooting and resolving <b>complex integration and API issues</b>, ensuring high availability, reliability, performance, and security of integration services.</p><br></li><li><p>Ensure APIs and integration services comply with <b>security standards, authentication mechanisms, data protection requirements, and enterprise technology policies</b>.</p><br></li><li><p>Develop and maintain integration architecture documentation, API standards, technical specifications, and governance guidelines.</p><br></li><li><p>Evaluate emerging <b>cloud integration technologies and API management capabilities</b> and recommend improvements to the enterprise integration landscape.</p><br></li><li><p>Good understanding of <b>cloud-based integration patterns, API security standards, microservices, event-driven architectures, and modern enterprise integration frameworks</b>.</p><br></li><li><p>Experience working within <b>financial services or banking environments</b> is highly desirable, particularly with core banking, digital banking, and third-party ecosystem integrations.</p><br></li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.&nbsp;More information on employment scams is available</span></b>&nbsp;<span>here</span><span><b><i>.</i></b></span></p><br> </div>

<ul><li><p>Provide quality, efficient and non-judgmental telephone customer service to patients.</p></li><li><p>Maintains the agreed on average handling time as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.</p></li><li><p>Updates the existing database with changes and the status of each patient whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning &amp; to guarantee taking the right decisions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Pharmacy, Medicine, Dental, Biotechnology and Science</p></li><li><p>0 to 4 years experience.</p></li><li><p>Good in English &amp; Arabic (Written ,Spoken)</p></li><li><p>Very good computer skills.</p></li><li><p>Full-time job.</p></li></ul><p></p>

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.<br><br>The company is founder-led, profitable, and growing.<br><br>We are hiring a Software Engineer to develop, test and release improvements to the Ubuntu Pro client.<br><br>Ubuntu Pro is a suite of specialist services provided by Canonical. Whether for enterprise customers deploying systems at scale or users who want security patching for their personal Ubuntu LTS at home, the Ubuntu Pro Client is the command-line tool that manages all these services.<br><br>The quality and stability of the Ubuntu Pro Client is critically important, since it comes pre-installed on every Ubuntu system. You'll work with the Ubuntu Server team, alongside major cloud partners and multiple Canonical product teams to develop, test and release improvements to the Pro client. You will also be a voice in communication with our users, ensuring their needs are met.<br><br>This role requires quality-oriented software engineering in Python and a focus on software interoperability over a vast range of target releases and environments. Excellent Python skills are a key requirement, with previous contributions to open source Python projects being an advantage. The Pro client often interacts with the Ubuntu package management; therefore, experience in configuring apt, and knowledge of deb packaging and general system administration is advantageous in this role.<br><br>Applicants should be passionate about the Ubuntu project and its values and about building tools that are used by millions of people around the world. A personal interest and emphasis on quality, thinking of edge cases, ease of use, documentation, and careful community coordination is important. The Pro client is used at all ranges, from mission-critical environments to hobbyist Ubuntu users; applicants should be ready to work with the whole spectrum of end users and help guide engineering best practices with all of them in mind.<br><br>The role entails<br><br>Collaborate proactively with a distributed team Write high quality code, with unit and functional tests, to create new features Debug issues and produce high quality code to fix them Review code produced by other engineers Discuss ideas and investigate to find good solutions Work from home, with global travel 2 to 4 weeks per year for internal and external events<br><br>What we are looking for in you<br><br>You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have a Bachelor's or equivalent in Computer Science, STEM or similar degree You have extensive experience with Python on Linux You have interest in and experience with two or more of the following: Ubuntu Linux systems administration, continuous integration, end-system contract management, Debian packaging, working with public or on premise clouds Bonus points if you have experience engaging with the open source community<br><br>What we offer colleagues<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events<br><br>About Canonical<br><br>Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.<br><br>Canonical is an equal opportunity employer<br><br>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.<br><br>The company is founder-led, profitable, and growing.<br><br>We are hiring a Software Engineer to develop, test and release improvements to the Ubuntu Pro client.<br><br>Ubuntu Pro is a suite of specialist services provided by Canonical. Whether for enterprise customers deploying systems at scale or users who want security patching for their personal Ubuntu LTS at home, the Ubuntu Pro Client is the command-line tool that manages all these services.<br><br>The quality and stability of the Ubuntu Pro Client is critically important, since it comes pre-installed on every Ubuntu system. You'll work with the Ubuntu Server team, alongside major cloud partners and multiple Canonical product teams to develop, test and release improvements to the Pro client. You will also be a voice in communication with our users, ensuring their needs are met.<br><br>This role requires quality-oriented software engineering in Python and a focus on software interoperability over a vast range of target releases and environments. Excellent Python skills are a key requirement, with previous contributions to open source Python projects being an advantage. The Pro client often interacts with the Ubuntu package management; therefore, experience in configuring apt, and knowledge of deb packaging and general system administration is advantageous in this role.<br><br>Applicants should be passionate about the Ubuntu project and its values and about building tools that are used by millions of people around the world. A personal interest and emphasis on quality, thinking of edge cases, ease of use, documentation, and careful community coordination is important. The Pro client is used at all ranges, from mission-critical environments to hobbyist Ubuntu users; applicants should be ready to work with the whole spectrum of end users and help guide engineering best practices with all of them in mind.<br><br>The role entails<br><br>Collaborate proactively with a distributed team Write high quality code, with unit and functional tests, to create new features Debug issues and produce high quality code to fix them Review code produced by other engineers Discuss ideas and investigate to find good solutions Work from home, with global travel 2 to 4 weeks per year for internal and external events<br><br>What we are looking for in you<br><br>You love technology and working with brilliant people You are curious, flexible, articulate, and accountable You value soft skills and are passionate, enterprising, thoughtful, and self-motivated You have a Bachelor's or equivalent in Computer Science, STEM or similar degree You have extensive experience with Python on Linux You have interest in and experience with two or more of the following: Ubuntu Linux systems administration, continuous integration, end-system contract management, Debian packaging, working with public or on premise clouds Bonus points if you have experience engaging with the open source community<br><br>What we offer colleagues<br><br>We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.<br><br>Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events<br><br>About Canonical<br><br>Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.<br><br>Canonical is an equal opportunity employer<br><br>We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Us</p><p>At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>Role Purpose</p><p>This role combines technical knowledge with sales skills to provide clients with integrated solutions that meet their business needs.</p><p>Job Profile</p><p>Integrated Solutions Sales</p><ul><li>Identify potential clients and understand their business / technical requirements.</li><li>Understand the RFP requirements, business needs and challenges</li><li>Manage the sales cycle from identifying the opportunity to closing deal.</li><li>Collaborate with Account Managers Team.</li><li>Identify and evaluate value- add alternatives.</li><li>Partner with Solution Arch./Pricing/Delivery excellence for effort estimation &amp; Pricing.</li><li>Lead solution presentation with the client.</li></ul><p>Basic Skills (Capabilities and Duties )</p><ul><li>Build and maintain strong relationships with enterprise customers to ensure long-term partnerships.</li><li>Adequate understanding of the laws, regulations and governance of critical deals and purchasing process and cycle</li><li>Respond to requests for information and requests for pricing.</li><li>Work with the account management team to provide product, business and technical knowledge in support of pre-sales activities.</li><li>Coordinate requirements and deliver proofs of concept to customers when needed.</li><li>Manage and lead the sales and pipeline discussions with key vendors / partners.</li></ul><p>Reporting and analysis</p><ul><li>Provide the management with regular reports including the figures related to integrated solutions sales across all segments.</li><li>Analyze market trends and competitor offerings to identify new business opportunities.</li><li>Provide customers feedback to enhance the integrated solutions offering</li></ul><p>Sales Achievement</p><ul><li>Ensure the consistency of target achievement providing accurate forecast and pipeline management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Competencies and Qualifications</p><ul><li>7+ years of experience handling enterprise/government accounts.</li><li>Engineering/computer Science background.</li><li>Basic Knowledge of the key technologies and vendors.</li><li>Relevant vendors certification in Infrastructure, Cyber security and digital transformation is a plus.</li><li>Must have a proven track record of handling medium to large competitive, complex deals with successful closure</li><li>Willingness to understand and learn new use cases and unknown technologies</li><li>Strong personal presence, capable of engaging senior management and C-Level.</li><li>Excellent communication, negotiation, and presentation skills.</li></ul><p>Not a perfect fit?</p><p>Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p></p></section>

Company Description Alorica is a global customer experience (CX) company focused on designing interactions that build lasting customer relationships and elevate client brands. As a full-service CX partner, Alorica combines proven performance, industry expertise, and advanced technology to deliver measurable results and innovative solutions. The company is recognized for pioneering new customer experience approaches, challenging convention, and maintaining strong client partnerships grounded in integrity and authenticity. With about 100,000 professionals in 17 countries, Alorica supports over 250 brands in more than 75 languages. Applicants join a team culture that values curiosity, creativity, connection, and commitment to excellence. Role Description The French Speaker – Wave 0 role is a full-time, on-site position based in Giza. In this role, the team member will handle customer interactions in French, including responding to inquiries, resolving issues, and providing accurate information across phone, chat, or email channels. Daily tasks include following established procedures, documenting customer interactions in internal systems, and escalating complex cases when necessary. The role involves meeting performance targets related to quality, productivity, and customer satisfaction, while adhering to company policies and compliance standards. The team member will collaborate with colleagues and supervisors, participate in training and coaching sessions, and contribute to a positive, service-oriented work environment. Qualifications Strong French & Englisb language skills (spoken and written) Customer service and communication skills, including active listening, clear verbal and written communication, and a respectful, solution-focused approach. Basic computer and typing skills, with the ability to work across multiple systems, document interactions accurately, and follow digital workflows. Problem-solving and analytical skills to understand customer needs, identify root causes, and apply appropriate solutions or escalation paths. Time management and organizational abilities to handle high volumes of interactions while maintaining quality and meeting performance targets. Ability to work on-site in Giza in a full-time schedule, including potential shifts, weekends, or holidays as required. Previous experience in customer support, contact centers, or related service roles is preferred but not mandatory. High school diploma or equivalent; post-secondary education in business, languages, or a related field is an advantage. Adaptability, openness to feedback, and willingness to participate in ongoing training and development.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>System Testing Lead<br><br><b>Job Description:</b><p>Job Overview</p><br><br><p>eInfochips – An Arrow Company (www.einfochips.com)&nbsp; is a pure-play Product Engineering Services company, with focus on product innovation and solution accelerators to the $60 billion (2015) Global Engineering &amp; R&amp;D Services Market. eInfochips provides solutions across the product stack – Silicon, Hardware, Embedded Software, Applications, Industrial Design and User Interfaces.</p><br><br><p>eInfochips has over 1700+ professionals, world-class processes and infrastructure spread across 8 delivery centers with a strong focus in verticals like Avionics, Retail, Security &amp; Surveillance and Semiconductor, along with a clientele of 30+ Billion Dollar Enterprises.</p><br><br><p>We are known for our vibrant and dynamic workplace, where personal and professional fulfillment and company success go hand in hand. We take pride in creating exceptional work experiences, encouraging innovation, and being involved with our employees, customers and communities. We have been repeatedly recognized by Gartnet/Frost &amp; <span>Sullivan/Zinnov/Deloitte/NASSCOM</span> for&nbsp; variety of our cutting-edge work.</p><br><br><p>eInfochip's primary market is Technology and Products Companies based out of USA. A Team of Sales Managers and Engineering Managers based out of USA procure projects for development of a complete Product Life Cycle or for a part of a Products Life Cycle. To engineer these Products from Egypt, eInfochips is looking for Engineer/Senior Engineer that is focused on the technical delivery of the Product Engineering Services Market.</p><br><br><br>KEY RESPONSIBILITIES<ul><li><p>Understand and analyze customer and design requirements including identifying any gaps or missing information needed to perform Validation/testing activities.</p><br><br></li><li><p>Design Validation test groups based on the customer and/or design requirements.</p><br><br></li><li><p>Develop testing plans, test cases, scripts and automation needed to verify that the software meets the customers and the high-level requirements.</p><br><br></li><li><p>Test cases execution of test plans for a defined project scope.</p><br><br></li><li><p>Analysis, interpret executed test cases, and confirming that the software behavior respects the requirement documents.</p><br><br></li><li><p>Report findings (SW Bugs) on the defects management tool.</p><br><br></li><li><p>Consolidate and prepare test reports for customer delivery.</p><br><br></li><li><p>Continuously communicate work progress through attendance of daily &amp; weekly project meetings. (Internal and external).</p><br><br></li><li><p>Support his/her colleagues whenever required.</p><br><br></li><li><p>Participate in providing software validation project estimations and technical risk assessment.</p><br><br></li><li><p>Perform hardware analysis and debugging for the ECU/testing environment on need.</p><br><br></li></ul><p>Job Requirements</p><br><br><ul><li><p>B.Sc. in Communication, Computer Engineering, Mechatronics, Biomedical, Aerospace or Electronics.</p><br><br></li><li><p>Excellent command of English language is a must.</p><br><br></li><li><p>Minimum 8 years of relevant experience</p><br><br></li><li><p>Good knowledge in Embedded </p></li></ul></div>