Computer Teacher Jobs in Egypt
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<p>Westview International Language School is looking for an experienced and dynamic Academic Dean to lead and oversee the academic vision, standards, and performance of the school. Key Responsibilities</p><ul><li>Lead and monitor the implementation of the school s academic vision, policies, and standards.</li><li>Ensure high-quality teaching and learning across all stages.</li><li>Supervise and support Principals, Heads of Departments, and teaching staff.</li><li>Monitor curriculum planning, assessment, and academic progress.</li><li>Analyze student achievement data and develop improvement plans.</li><li>Lead academic development, teacher performance, and professional development programs.</li><li>Ensure alignment between the National and American curricula and the school s academic standards.</li><li>Conduct regular academic reviews, observations, and follow-ups.</li><li>Support recruitment, selection, and onboarding of academic staff.</li><li>Collaborate with school leadership to develop and implement the annual academic improvement plan.</li><li>Promote a culture of continuous improvement, innovation, and professional growth.</li><li>Ensure compliance with school policies and educational requirements.</li><li>Prepare and present academic reports and recommendations to senior management.</li></ul><p>Requirements</p><ul><li>Bachelor s degree in Education or a relevant academic field; Master s degree is preferred.</li><li>Minimum 7 10 years of experience in education, with significant leadership experience.</li><li>Previous experience as an Academic Director, Academic Dean, Principal, Vice Principal, or similar senior academic leadership role.</li><li>Strong knowledge of curriculum development, assessment, and instructional leadership.</li><li>Experience with American and/or National education systems is highly preferred.</li><li>Excellent leadership, communication, decision-making, and organizational skills.</li><li>Strong ability to lead teams, manage change, and drive academic improvement.</li><li>Excellent English communication skills</li><li>Bachelor s degree in English, Education, or relevant field.</li><li>Teaching certification</li><li>Experience teaching English to elementary-level students is a plus.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to foster a nurturing and effective learning atmosphere.</li><li>Good organizational skills and adaptability.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Education or a relevant academic field; Master s degree is preferred.</p><p>Minimum 7 10 years of experience in education, with significant leadership experience.</p><p>Previous experience as an Academic Director, Academic Dean, Principal, Vice Principal, or similar senior academic leadership role.</p><p>Strong knowledge of curriculum development, assessment, and instructional leadership.</p><p>Experience with American and/or National education systems is highly preferred.</p><p>Excellent leadership, communication, decision-making, and organizational skills.</p><p>Strong ability to lead teams, manage change, and drive academic improvement.</p><p>Excellent English communication skills</p><p>Bachelor s degree in English, Education, or relevant field.</p><p>Teaching certification</p><p>Experience teaching English to elementary-level students is a plus.</p><p>Excellent communication and interpersonal skills.</p><p>Ability to foster a nurturing and effective learning atmosphere.</p><p>Good organizational skills and adaptability.</p>
<p>ELEMENTARY / PRIMARY TEACHER NEEDED FOR AUGUST 2026<br>Grade 2<br>This is for the American campus so US curriculum experience is preferred Our client is a well-established international school in Cairo, offering both British and American curricula from the Early Years through to Sixth Form/Grade 12. With a history dating back to 1982, the school has built a strong reputation for academic achievement, pastoral care and preparing students for leading universities worldwide. Located on a spacious purpose-built campus within the prestigious New Giza development, the school provides an outstanding environment for both learning and teaching. The campus brings together modern academic, performing arts and sporting facilities, while its large and diverse student body is supported by a substantial team of international and local educators. This is an excellent opportunity for teachers seeking to join an established, well-resourced international school in one of Cairo's most desirable locations, with the opportunity to work within either the British or American educational pathway. Although the school offers both an adapted version of the British National Curriculum and a US Curriculum delivered mostly by British and American staff, applicants have to be aware that the student population comprises mostly of academically motivated and well behaved Egyptian children, this is not a typical western expatriate school. The school offers a rewarding, exciting and supportive professional development opportunity. The school philosophy states: We believe children should be taught to be confident and establish standards of self-respect and discipline. We believe that each and every child is able to do something well and by offering a full and comprehensive education; we aim to find individual talent and help it grow. We believe in accepting children of all abilities, within the school s ability to provide for their needs, working with them and making the best of their talents.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Education or the relevant subject.</li><li>Recognised teaching qualification such as B.Ed., PGCE or equivalent.</li><li>Minimum 3 years' post-qualification teaching experience in a comparable role and subject area.</li><li>Strong classroom practice with a proven record of achieving positive student progress.</li><li>Relevant experience with the British or American curriculum, depending on the position.</li><li>Excellent communication and interpersonal skills, with the ability to build positive relationships with students, parents and colleagues.</li><li>A collaborative, positive and solutions-focused approach to teaching and learning.</li><li>Commitment to safeguarding, child protection and student wellbeing.</li><li>Willingness to contribute to the wider school community and extracurricular programme.</li><li>Successful completion of child protection screening, references and appropriate pre-employment checks.</li></ul>
<p></p><p></p><p>Our first product, TutoringHQ, is the answer. An Arabic-first platform that digitalizes the entire daily operation of a tutoring business: student records, QR attendance at the door, digital fee collection and receipts, automatic WhatsApp updates to parents, teacher payouts, and live reporting. We sell to two customers: tutoring centers, and independent teachers running their own groups.</p><p></p><p>We are hiring our first two Sales Representatives to sell it across Cairo and Giza.</p><p></p><p>You are not selling software. You are convincing an owner who has run his center on paper for fifteen years that there is a better way, and then showing him. That is a harder sell and a far more satisfying one.</p><p></p><p>This is a field role, not a desk job. You will be out visiting tutoring centers, meeting owners face to face, running demos, and closing. The office is in 6th of October.</p><p></p><p>Read this part carefully. The base salary is a floor, not your income. Commission is uncapped and it is where the money is. A rep hitting target earns far more from commission than from base. A rep who does not sell will not be happy here. If you want a comfortable fixed salary, this is not the job. If you back yourself, there is no ceiling.</p><p></p><p>What you will do:</p><p></p><p><strong> • </strong>Find your own customers: cold calling, cold visits, cold outreach, and referrals</p><p><strong> • </strong>Run demos for center owners and independent teachers, and close subscriptions</p><p><strong> • </strong>Own your patch of Cairo or Giza and hit a monthly target</p><p><strong> • </strong>Stay with the centers you close through their first payments</p><p><strong> • </strong>Bring real objections back to us so we can fix pricing and product</p><p></p><p>What we offer:</p><p></p><p><strong> • </strong>Base salary plus uncapped commission on every deal you close</p><p><strong> • </strong>Commission paid on money actually collected, so nothing is theoretical</p><p><strong> • </strong>Transport allowance and social insurance</p><p><strong> • </strong>Full product and sales training before you start selling</p><p><strong> • </strong>Ground-floor role in a young company. The first reps grow into the team leaders</p><p><strong>Requirements</strong></p><p><strong> • </strong>1 to 7 years in sales, ideally B2B or field sales</p><p><strong> • </strong>Willing to cold call and walk into a business unannounced. This is most of the job</p><p><strong> • </strong>Fluent Arabic, basic English</p><p><strong> • </strong>Able to explain software clearly to someone who is not technical</p><p><strong> • </strong>Cairo or Giza based, and in the field most days</p><p><strong> • </strong>Bachelor’s degree</p><p><strong> • </strong>Motivated by commission rather than by a fixed salary</p><p><strong> • </strong>Own transport is an advantage</p><p><strong> • </strong>Experience selling SaaS, software, or to the education sector is a plus, not a must</p><p><strong> • </strong>Six working days per week, Friday off</p>
Nafham is a personalized learning platform dedicated to empowering students and fostering community growth. We provide online video lessons and tutoring services in Egypt and the Gulf region as well as international curriculums like SAT and IGCSE. Our offerings include life skills courses, from programming to language learning and professional development. Nafham’s mission is to enhance the educational experience and unlock the potential of young individuals across various communities.<br>Employment Type: Full-Time – 6-Month Contract Responsibilities Contact existing customers to encourage renewals and continued subscriptions. Build and maintain strong relationships with students, parents, and customers. Identify customers who are at risk of cancellation or non-renewal and take proactive action to retain them. Understand customer needs, concerns, and reasons for cancellation. Handle objections professionally and provide suitable solutions to encourage retention. Follow up with customers throughout their subscription journey. Coordinate with Customer Service, Operations, Sales, and Instructor Operations to resolve customer issues affecting retention. Maintain accurate records of customer interactions, renewals, cancellations, and follow-ups. Monitor and follow up on pending renewal opportunities. Achieve monthly retention, renewal, and revenue targets. Contribute to reducing customer churn and improving customer satisfaction. Identify recurring customer concerns and share insights with the relevant teams. Follow retention procedures, scripts, and company policies. Prepare and share required reports regarding retention performance and customer feedback. Continuously improve retention techniques based on customer feedback and performance data. Requirements1–2years of experience in retention, customer service, telesales, account management, or a similar customer-facing role Strong communication and interpersonal skills. Excellent negotiation and objection-handling skills. Customer-oriented and empathetic approach. Strong follow-up and organizational skills. Ability to work under pressure and achieve targets. Strong problem-solving skills. Ability to analyze customer needs and identify retention opportunities. Good knowledge of Microsoft Office / Google Workspace. Experience in the education or EdTech industry is a plus.
Company Description Cognify is an innovative startup focused on transforming education for children with autism through tailored programs, teacher training, and integrated psychological support in schools. By partnering closely with educational institutions and families, Cognify promotes inclusive, personalized learning experiences that address critical resource gaps. The organization has demonstrated success in collaborating with schools and implementing impactful solutions that improve student outcomes. Cognify is now scaling its services to meet growing demand for specialized education across Egypt and the broader MENA region. Joining Cognify offers the opportunity to contribute to meaningful, mission-driven work in a rapidly evolving educational landscape. Role Description The Assistant to Chief Executive Officer is a full-time, on-site role based in Cairo, Egypt. This position supports the CEO in managing daily operations, including scheduling, calendar management, and coordination of meetings with internal and external stakeholders. The assistant prepares documents, presentations, and reports, and helps track action items, deadlines, and follow-ups related to strategic initiatives. The role involves organizing travel and events, maintaining accurate records and files, and ensuring efficient office workflows around the CEO’s activities. The assistant also helps gather information, draft communications, and liaise with teams and partners to support decision-making and smooth execution of Cognify’s projects. Qualifications Candidates should possess strong Executive Administrative Assistance and Administrative Assistance skills to effectively support the CEO and leadership activities. Candidates should possess excellent Communication skills to prepare clear correspondence, interact with stakeholders, and represent the CEO professionally. Candidates should possess robust Organization Skills and Office Administration capabilities to manage calendars, documentation, and office processes efficiently. Relevant qualifications such as a bachelor’s degree in Business Administration, Management, or a related field are beneficial. Prior experience in executive support, startup environments, or education/health-related organizations is an advantage. Strong proficiency with productivity tools (e.g., email, calendar, spreadsheets, presentation software) and the ability to handle sensitive information with discretion. Fluency in English and Arabic, with the ability to work independently, prioritize tasks, and adapt in a fast-paced setting.
Duties and Responsibilities Functional:Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains pre-patient registration, demographic and insurance information, as well answering phone calls and scheduling appointments. Collects co-payments at time of service and manages daily cash receipts. Demonstrates excellent customer service, escorting patients, responds promptly to patient, physician and clinical requests, while verifying patient information, processing payments, and resolving any billing discrepancies. Maintain accurate and confidential patient records, updating files and documents as needed. Handling approval process while verifying patient information and processing the approval. Ability to perform upselling & cross-selling / promoting services to our existing customer according to their needs. Handle patients queries personally or via email. Handle cash and bank related transactions if assigned and ensure100% accuracy. Record & maintain all patients data. Ensure accurate & timely data entry into the system with zero errors. Maintain compliance to the standard operating procedures, manuals etc. without deviation in process. Inform the patients about the available services, products, and promotions. Encourage patients to provide feedback on services provided and their overall experience. Ensure that the entire process is completed within the mandated Turn Around Time. Work closely with healthcare professionals to ensure seamless communication and coordination of patient care Handling booking, scheduling, inquiries, transfer to physicians, tele services, customer complaints, billing inquiries, customer survey. Maintain a professional and courteous manner while protecting confidential patient information.<br>Job Requirements Education:Bachelor’s degree from reputable university.<br>Experience:0-2 years Experience in medical center, customer service or related experience in a healthcare setting is preferred. Pharmaceutical/ Insurance/ medical/ healthcare background is a plus. Knowledge of patient registration, medical appointment scheduling, health insurance is a plus.<br>Skills:Very good in English. Superior written and verbal communication skills. Ability to organize and prioritize coordination of multiple jobs/assignments and remain levelheaded and focused even when faced with strict deadlines and last-minute deviations. Excellent communication skills and customer handling skills. Strong problem solving and analytical skills. Flexible team player. Eagerness to learn and be a pillar of support for the larger brand team. Proactive, Energetic, Action Oriented, and detail-driven Time Management.<br>Job expectations:Customer Care Coordinator will work 48 hours per week. Customer Care Coordinator will be able to work based on rotational shifts so that the workload is kept fair to everyone/ colleagues. Medical Centers working hours are from 9:00 AM to 12:30 Midnight, the customer care coordinator will work 8 hours per day during these working hours rotationally. Ability to work flexible days and hours, including mornings, nights, weekends, and public holidays. Company operates shift patterns & rosters that are designed around the needs of the business and medical center. Weekends/Off Days are variable/ change on a rotational weekly basis. Customer Care Coordinator could be relocated or assigned to another center/location based on business needs & performance, either temporarily or permanently, and Employee will be informed in advance and will be fully aligned with the management. Punctuality: Responsible for arriving to work on time. Wearing company required full uniform according to management instructions and internal dress code policy. A formal training program is assured that Customer Care Coordinators are properly trained for the job, either online/web-based or instructor led training. Ensure full attendance & completion of training course provided by the company.<br>Customer Care Coordinator position at Reception area Customer Care Coordinator are the first to interact with customers and are the ambassadors of the business. Customer Care Coordinator are company frontliners and will work at Reception area. Customer Care Coordinator will learn and use medical terminologies, medical billing and coding.
<p><h4>Company description</h4>
<p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646 m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p>
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<h4>Job description</h4>
<p>Maintain and improve the CHAMP safety and health program, including recurrent training materials.<br>
Directly correspond with the Project Manager and Area Safety, Health & Environment Manager on all health and safety concerns.<br>
Participate in operations meetings, covering all health and safety topics, recommendations and requests.<br>
Investigate all work-related incidents/injuries to identify and verify incident origin and possible work-related hazards, develop and implement controls, and communicate lessons learned.<br>
Establish and take necessary action to correct any violation or unsafe work practices statewide.<br>
Participate in client safety meetings and programs as requested.<br>
Execute safety audits or inspections on a routine unannounced basis.<br>
Maintain and inspect all OSHA logs and files for all locations and facilities.<br>
Develop, maintain, and enforce building and campus inspections for code or OSHA violations at all program related locations and facilities.<br>
Develop, manage, and advise in the proper use of the drug/alcohol testing procedures for all program related locations and facilities.<br>
Research, review, and approve all safety training lesson plans and training materials.<br>
Coordinate with the Program Training Manager any safety training required by regulations, laws, or policies pertaining to control room and field operations.<br>
Inform and update program employees across the state of new or current safety news, trends, and information by email messages, bulletin boards, or lectures and presentations.<br>
Maintain a Safety and OSHA Standards Manual with the following policies and procedures for all locations and facilities: Emergency Action Plan, Fire Prevention Plan, Exposure Control Plan, Hazardous Communication Policy, Lockoutu2013Tagout Policy, Accident and Injury Reporting, others as identified.<br>
Perform instructor duties for employees on safety and health related topics, coordinating as necessary with the Program Training Manager. Subjects will include OSHA required topics, Red Cross First Aid and CPR, National Safety Council Defensive Driving Course.</p>
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<h4>Qualifications</h4>
<p><strong>Competencies</strong></p>
<ul>
<li>Strong leadership capability with the ability to influence safety culture, drive accountability, and partner effectively with leaders at all levels of the organization.</li>
<li>Deep knowledge of environmental, health, and safety regulations, including OSHA standards, and the ability to apply them in a manufacturing environment.</li>
<li>Demonstrated skill in risk assessment, incident investigation, root cause analysis, and corrective action planning.</li>
<li>Excellent written and verbal communication skills, including the ability to present recommendations, training, and performance updates to site leadership and senior management.</li>
<li>Ability to lead cross-functional initiatives, manage multiple priorities, and work independently in a fast-paced, multi-site environment.</li>
<li>Strong analytical and problem-solving skills with the ability to interpret safety data, identify trends, and recommend practical improvements.</li>
<li>Commitment to continuous improvement, operational excellence, and building sustainable safety processes and procedures.</li>
</ul>
<p><strong>Minimum qualifications:</strong><br>
Bacheloru2019s degree in Occupational Health and Safety, Safety Engineering, Environmental Health, or a related field.<br>
Expert knowledge of federal and state OSHA standards and related environmental, health, and safety regulations.</p>
<p><strong>Preferred qualifications:</strong><br>
Recognized ASSE qualifications, OSHA 30-hour certification, and EPA, DEP, or other environmental certifications.</p></p><p></p>
<ul><li><p>EHG Intelligence is an Egyptian software company on a single mission: bringing Egypt’s tutoring sector into the digital age.</p></li></ul><ul><li><p>Tutoring is a mainstream part of Egyptian education, and almost all of it still runs on paper registers, WhatsApp groups, and cash in a drawer. Meanwhile the government is pushing every small business toward e-invoicing and digital records. Centers know they have to change. Most have no idea how.</p></li></ul><ul><li><p>Our first product, TutoringHQ, is the answer. An Arabic-first platform that digitalizes the entire daily operation of a tutoring business: student records, QR attendance at the door, digital fee collection and receipts, automatic WhatsApp updates to parents, teacher payouts, and live reporting. We sell to two customers: tutoring centers, and independent teachers running their own groups.</p></li></ul><ul><li><p>We are at the start of our commercial launch and building the sales function from the ground up. We are looking for a Sales Team Leader to be our first sales hire.</p></li></ul><ul><li><p>You are not selling software. You are convincing an owner who has run his center on paper for fifteen years that there is a better way, and then showing him. That is a harder sell and a far more satisfying one.</p></li></ul><ul><li><p>You start by selling. From September you lead the reps joining the team, and grow into leading a full team as we scale through 2027.</p></li></ul><ul><li><p>This is a field role, not a desk job. You will be visiting tutoring centers across Cairo and Giza, meeting owners face to face, running demos, and closing. The office is in Beverly Hills, Sheikh Zayed.</p></li></ul><ul><li><p>What you will do:</p><ul><li><p>Build our pipeline from zero: cold calling, cold visits, cold outreach, referrals, and inbound leads</p></li><li><p>Run demos for center owners and independent teachers, and close subscriptions</p></li><li><p>Onboard, coach, and manage the reps joining from September</p></li><li><p>Own the Cairo and Giza territory, set weekly targets, and report directly to the founder</p></li><li><p>Feed real market objections back into our pricing and product decisions</p></li></ul></li><li><p>What we offer:</p><ul><li><p>Base salary plus uncapped commission on every deal you close</p></li><li><p>A team override with no ceiling once you are leading a full team</p></li><li><p>Transport allowance and social insurance</p></li><li><p>Ground-floor role in a young company, with room to grow as we add products and regions</p></li><li><p>Direct access to the founder and real influence on how we sell</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>3 to 7 years in B2B or field sales, with a record you can show in numbers</p></li><li><p>Experience leading, coaching, or mentoring other sales people, formally or informally</p></li><li><p>Strong cold calling ability, and comfortable walking into a business unannounced</p></li><li><p>Fluent Arabic, working English</p></li><li><p>Strong presentation skills, able to demo software to a non-technical owner</p></li><li><p>Cairo or Giza based, and willing to be in the field most days</p></li><li><p>Bachelor’s degree</p></li><li><p>Own transport is a strong advantage</p></li><li><p>Experience selling SaaS, software, or to the education sector is a plus, not a must</p></li><li><p>Six working days per week, Friday off</p></li></ul><p>This is a player-coach role. You lead the reps and you carry your own targets.</p>
About Helm:Helm, the leading social enterprise focused on empowering persons with disabilities and promoting inclusive workplaces and marketplaces throughout the ???????????????? ????????????????????????, is on the lookout for passionate and skilled professionals to join our expanding team. Operating in 6 countries and partnering with over 500 organizations, Helm is driving change, and we are inviting dedicated jobseekers to make an impact and become part of our journey. Helm Awards :· One of the top 10 businesses in Africa’s Business Heroes in 2022 ( ABH2022 ).· One of the world's most innovative practices that help improve the lives of persons with disabilities at the Zero Project Conference 2017 & 2018.· Startupper of the Year in 2016.· Rise Egypt Fellowship in 2014 at Harvard University, USA, and in 2015 - 2016 as one of the top 5 social entrepreneurs in Egypt.· First place winner in the Negma Social Entrepreneurship Competition in MIT, USA in 2013. Our Purpose: At Helm, our purpose is to empower individuals with disabilities to achieve their fullest potential and to create a world where inclusivity is the norm. We are committed to breaking down barriers, challenging stereotypes, and fostering environments where everyone can participate fully and equally. Our Values: · Proactive Ownership: We are a team of owners! We take initiative and are accountable for the results of our actions · Embrace Obstacles as Opportunities: Get comfortable being uncomfortable! It is in moments of discomfort that we have the potential to grow and evolve in profound ways· A Teacher Never Stops Being a student: Never stop learning! Knowledge can come from anywhere and everywhere · Passion is our Fuel: Passion is our secret sauce! Our sincere belief in what we do compels us to go above and beyond what is expected!· Champion Inclusivity: We are pioneers! We constantly strive to innovate, develop, support, and drive inclusion forward<br>Role Description: This is a full-time hybrid role for a Business Development Manager at Helm. The Business Development Manager will be responsible for developing and implementing strategies to drive business growth and expansion. They will identify new business opportunities and establish partnerships with organizations. The role will require both in-office work in El Maadi and the flexibility to work remotely. Job Description:· Operate as the lead point of contact and manager for all matters specific to the client.· Build and maintain strong, long-term client relationships.· Work closely with all the internal teams to ensure planning, scheduling and tracking project timings, deliverables and milestones according to customer needs and objectives.· Develop and deliver progress reports, proposals and presentations. Also analyze results, troubleshoot problem areas, and offer recommendations.· Assist with high severity requests or issue escalations as needed.· Actively lead and/or participate in activities such as regular update meetings, quarterly reviews and ongoing communication with clients.· Develop new business and long-term account opportunities.· Develop, coordinate, and implement sales plans designed to maintain and increase existing business and capture new opportunities.· Develop sales presentations and participate in meetings with clients.· Attend networking events.· Complete proposals, follow up on submissions.· Negotiate and close Business deals.<br>Qualifications · Bachelor's degree in business administration or a related field.· 7-10 years of experience in a relevant position, account management experience is an asset.· Experience in delivering client-focused solutions based on customer needs.· Proven knowledge and execution of successful development strategies.· Excellent use of Microsoft Office.<br>COMPETENCY PROFILE· Strong communication and interpersonal skills.· Team player.· Great time management skills are essential.· Be exceptionally well presented.· Focused and goal-oriented.<br>What we offer: · Competitive salaries.· Flexible working hours.· Hybrid work environment.· Comprehensive medical insurance.· Annual bonus.· Diverse & inclusive company culture.
<div> <strong>Clearance:</strong>TS/SCI Eligibility Required<br> <strong>Location:</strong> Fort Belvoir, VA</div>
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<div> <strong>Description</strong> </div>
<div> <br>PingWind is seeking a highly qualified Collective Training Subject Matter Expert (SM:E) to support an opportunity with the Department of War. The SME will provide expert collective training support to the Military Intelligence Readiness Command (MIRC) Headquarters in the development, management, coordination, execution, and assessment of collective training programs for Army Reserve Intelligence forces.</div>
<div> <br>This position supports intelligence readiness across multiple disciplines, including Geospatial Intelligence (GEOINT), All-Source Intelligence, Signals Intelligence (SIGINT), Human Intelligence (HUMINT), and Counterintelligence (CI). The successful candidate will work closely with Geographic and Functional Commands (GFCs), Army Reserve Intelligence units, and other stakeholders to ensure training programs align with Army doctrine, operational requirements, and readiness objectives.</div>
<div> <br> <strong>Responsibilities</strong> </div>
<div> <br>Responsibilities include, but are not limited to:<br> Review and analyze collective training plans developed by GFCs to ensure alignment with Army doctrine, policies, training strategies, and readiness requirements.<br> Identify gaps, redundancies, and opportunities for improvement within proposed training plans, and provide actionable recommendations and guidance to GFCs.<br> Support the planning, coordination, execution, and assessment of collective training exercises across multiple intelligence disciplines.<br> Develop comprehensive exercise plans, scenarios, and training objectives that support operational requirements and mission readiness.<br> Coordinate with subject matter experts, role players, training facilitators, and other stakeholders to ensure realistic and effective training delivery.<br> Facilitate the integration of GEOINT, All-Source Intelligence, SIGINT, HUMINT, Counterintelligence, and other intelligence functions into collective training events.<br> Identify, coordinate, and secure training resources, including facilities, equipment, materials, and support services.<br> Coordinate with relevant organizations to ensure the availability and allocation of necessary resources for collective training events.<br> Manage logistical requirements for training events, including transportation, lodging, scheduling, and participant support.<br> Develop evaluation criteria, performance measures, and assessment methodologies to determine training effectiveness.<br> Conduct after-action reviews (AARs), analyze training outcomes, and identify strengths, weaknesses, and areas for improvement.<br> Prepare detailed reports, findings, and recommendations to enhance future training programs and intelligence readiness.<br> Liaise with GFCs, Army Reserve Intelligence units, and other organizations to ensure effective coordination and collaboration during training events.<br> Foster collaborative relationships with subject matter experts, training facilitators, and external partners to leverage their expertise, resources, and best practices.<br> Participate in meetings, working groups, planning sessions, and forums related to collective training and intelligence readiness.</div>
<div> <br> <strong>Basic Qualifications</strong> </div>
<div> <br> Active Top Secret clearance with SCI eligibility.<br> Bachelor's degree in a related field, or equivalent combination of military experience, training, and education.<br> Minimum 5 years of experience supporting military intelligence training, readiness, or operations.<br> Demonstrated experience planning, coordinating, and executing collective training exercises within military organizations.<br> Working knowledge of Army training doctrine, training management processes, and readiness reporting requirements.<br> Experience supporting one or more intelligence disciplines, including GEOINT, SIGINT, HUMINT, All-Source Intelligence, or Counterintelligence.<br> Experience developing exercise scenarios, training objectives, evaluation criteria, and after-action reviews.<br> Strong organizational, analytical, communication, and stakeholder coordination skills.<br> Ability to work independently and collaboratively in a dynamic operational environment.</div>
<div> <br> <strong>Preferred Qualifications</strong> </div>
<div> <br> Graduate of Military Intelligence professional military education courses.<br> Experience supporting Army Reserve or National Guard intelligence organizations.<br> Experience with the Army Training Management System (ATMS), Digital Training Management System (DTMS), or similar training management platforms.<br> Certified military instructor, facilitator, or trainer credentials.<br> Experience supporting intelligence readiness, mobilization, or collective training programs at the brigade, division, command, or higher headquarters level.</div>
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<div> <strong>Travel</strong> </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic content-creating professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our employees.</p>
<p>As <span>the Content Creation Manager, Learning & Development, you will produce highly engaging interactive video content for all topics related to Learning & Development and Talent Management. </span><span>Videos will range from interviews and explainers to on-location features and instructionally designed content for SCORM and Storyline and Learning Experience Platform. Excel at generating ideas, scripting, post-production and graphic design to create compelling content from concept to delivery. You should have experience working with and developing presenters as well as directing and recording subjects via remote set-ups</span><span>. </span></p>
<p><span>The role will also include key responsibilities such as:</span></p>
<ul>
<li style="text-align:justify;"><span>Project manager for the design and development of curriculum, learning tools, and program materials for training courses, development programs, and communication items with Subject Matter Experts (SMEs)</span></li>
<li style="text-align:justify;"><span>Assists in the evaluation of existing training materials, programs, vendors of training, and "off-the-shelf" products</span></li>
<li style="text-align:justify;"><span>Conduct assessments to determine the appropriate method of training design for both instructor-led and e-learning programs.</span></li>
<li style="text-align:justify;">Assist with the design and development of course materials using appropriate instructional design methodology</li>
<li style="text-align:justify;">Independently design and develop creative learner-centred, performance-based training programs, modules, and materials in multiple modalities, including synchronous remote learning methodologies, blended classroom learning, interactive e-learning modules, videos, device learning labs, infographics, facilitator guides, auxiliary practice, review, and resource materials</li>
<li style="text-align:justify;">Collaborating with cross-functional project teams to develop resources and programs that support organizational initiatives</li>
<li style="text-align:justify;">Lead development of eLearning training courses for both highly technical and non-technical audiences.</li>
<li style="text-align:justify;">Incorporates ROI concepts into the analysis, design and development of learning and performance support needs</li>
<li style="text-align:justify;">Communicate comfortably with managers, peers, and other design stakeholders</li>
<li style="text-align:justify;">Produce, and edit a variety of video formats</li>
<li style="text-align:justify;">Pitch, research, develop and write video</li>
<li style="text-align:justify;">Produce and develop on-camera talent</li>
<li style="text-align:justify;">Create and develop multiple video formats using video editing software Final Cut Pro X.</li>
<li style="text-align:justify;">Design graphics for videos</li>
<li style="text-align:justify;">Help ideate stories and see through to completion, project managing all aspects of the production.</li>
<li style="text-align:justify;">Implement best practices of a digital production process, including thumbnails, headlines, metadata, etc., in service of growing views</li>
<li style="text-align:justify;">Supervising the direction, voice-over, photographers, etc. in the video-making process</li>
<li style="text-align:justify;">Maintaining the video equipment regularly</li>
<li style="text-align:justify;">Documenting a proper record of all company productions and content</li>
<li style="text-align:justify;">Manage various video and non-video projects</li>
<li style="text-align:justify;">Coordinate, and oversee production</li>
<li style="text-align:justify;">Collaborate with internal resources to define and develop the concepts of each project.<span> </span></li>
<li style="text-align:justify;">Outline, script, and prepare props to deliver the intended message</li>
<li style="text-align:justify;">During production, take on the director role and oversee aspects of camera, lighting, talent and audio.</li>
<li style="text-align:justify;">Operate cameras, teleprompters, microphones, and other video equipment as needed</li>
<li style="text-align:justify;">Implement project vision in post-production through creative editing, audio and motion graphic design.</li>
<li style="text-align:justify;">Conceptualize, plan, shoot, and edit video and audio, providing a finished product within the deadline assigned</li>
<li style="text-align:justify;">Implement project vision in post-production through creative editing, audio and motion graphic design. <span>Conceptualize, plan, shoot, and edit video and audio, providing a finished product within the deadline assigned</span></li>
<li style="text-align:justify;">Create a finished product that meets our high standards for both audio and video quality</li>
</ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2><strong>The Role</strong></h2><p>We're hiring our first School Partnership Manager to own how we build and grow relationships with schools — from first conversation through signed pilot, renewal, and expansion. This is a foundational hire — you'll work directly with the founder, shape how we approach schools as much as execute those conversations, and your fingerprints will be on our partnership strategy for years to come.</p><p>You’ll be the main relationship lead for every school we work with; someone who understands what principals need to hear, what teachers need reassurance on, and how school procurement really works — ideally because you’ve been on the other side of the table.</p><h2><strong>What You'll Do</strong></h2><p>• Build and manage a pipeline of prospective partner schools and universities, from first outreach through signed pilot</p><p>• Own the full partnership cycle — discovery conversations with school leadership, tailoring the pitch to different stakeholders (leadership, teachers, parents), navigating procurement and RFP processes where they exist</p><p>• Manage existing school partnerships — pilot success, renewal conversations, and expansion within a school (e.g. from one grade to schoolwide)</p><p>• Be the voice of the customer internally — bring back what schools actually need, what objections come up, and what's working, to shape product and pricing decisions</p><p>• Represent Massarak-Psy in person — school visits, leadership meetings, and eventually conferences or education-sector events in Egypt</p><p>• Where relevant, help introduce our existing psychometric assessment services to the same school relationships, and vice versa</p><p><strong>Requirements</strong></p><p>• Experience working in a school environment — as a teacher, administrator, or in school operations/leadership. This matters more to us than years of generic sales experience: you need to understand how a principal thinks, what a teacher's day actually looks like, and how school budgets and procurement cycles really work.</p><p>• B2B sales, business development, or partnerships experience, ideally with schools, universities, or another relationship-driven, longer-cycle market (preferable experience not essential)</p><p>• Comfortable presenting to senior stakeholders — school leadership, boards, and procurement committees</p><p>• Fluent in Arabic and English, and based in (or able to work extensively within) Egypt</p><p>• Self-directed and comfortable in an early-stage environment — there isn't an existing playbook to follow; you'll help write it</p><h2><strong>Nice to Have</strong></h2><p>• An existing network of school contacts or relationships in the Egyptian education sector</p><p>• Familiarity with school information systems (Rediker or similar) and how schools currently manage student data</p><p>• Background in curriculum, pedagogy, or educational psychology</p><p>• Experience navigating formal school district or ministry procurement processes</p><h2><strong>What We Offer</strong></h2><p>• A foundational role with real ownership over how we build school partnerships — not a seat in an existing sales org</p><p>• Direct, close collaboration with the founder on strategy, pricing, and product direction</p><p>• Compensation structured around base + commission/equity, to be discussed based on experience — we're an early-stage company and want this role to share meaningfully in the upside it creates</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About Us</strong></p><br><p>Tamara is the leading fintech platform to shop, pay, and bank in Saudi Arabia and the wider GCC region, and Saudi’s first fintech unicorn. Tamara’s mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch, as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, and Checkout.com, amongst others.</p><br><p><strong>About the Role</strong></p><br><p>&nbsp;</p><br><p>The Customer Care Trainer is responsible for delivering training programs that equip Customer and Partner Care teams with the knowledge, skills, and confidence required to provide excellent service.</p><br><p>This role plays a key part in onboarding new hires, reinforcing operational knowledge, and supporting continuous learning across the Care organization. The trainer works closely with the Training Design team and Operations to ensure training delivery is effective, engaging, and aligned with operational needs.</p><br><p>&nbsp;</p><br><p><strong>Responsibilities</strong></p><br><strong>Training Delivery</strong><ul><li>Deliver instructor-led training sessions for new hires and existing Customer Care teams.</li><li>Facilitate training on product knowledge, systems, workflows, customer/partner service skills, communication techniques, company policies, and new company launches for products/features.</li><li>Ensure sessions are engaging, interactive, and aligned with learning objectives.</li></ul><strong>Onboarding Support</strong><ul><li>Facilitate onboarding training for new Care representatives, ensuring they are equipped with the knowledge and operational understanding required to begin handling customer interactions.</li><li>Support the transition from training to the operational environment by reinforcing key processes and expectations.</li></ul><strong>Learning Reinforcement</strong><ul><li>Conduct refresher sessions and targeted training to address knowledge gaps or operational updates.</li><li>Reinforce key concepts through coaching, practical exercises, and scenario-based learning.</li></ul><strong>Training Effectiveness</strong><ul><li>Gather feedback from participants and stakeholders to evaluate training effectiveness.</li><li>Share observations and improvement opportunities with the Training Design team to enhance future training programs.</li></ul><strong>Training Content Maintenance</strong><ul><li>Ensure training materials from the Training Design team are used consistently and stay up to date during delivery.</li><li>Flag outdated or unclear materials to the Training Design team for review and updates.</li></ul><strong>Collaboration with Operations</strong><ul><li>Work closely with Operations leaders and SMEs to stay aligned with process updates, product changes, and operational priorities.</li><li>Ensure training delivery reflects current operational practices.</li></ul><strong>Quality &amp; Coaching Support</strong><ul><li>Observe customer interactions where relevant to identify learning opportunities.</li><li>Provide feedback and reinforcement to support applying training in the live environment.</li></ul><strong>Continuous Learning</strong><ul><li>Stay informed about product updates, process changes, and service standards to ensure accurate training delivery.</li><li>Continuously improve facilitation techniques to enhance learner engagement and knowledge retention.</li></ul><p>&nbsp;</p><br><p><strong>Your expertise</strong></p><br><p>.</p><br><ul><li><strong>Experience: </strong>2–3 years of experience in a full-time training role within customer support, partner support, customer service, or a related environment.<strong> TOT certification</strong> is a strong plus.</li><li><strong>Training and Development Skills:</strong> Strong training and development skills are essential. This includes the ability to deliver and implement effective training programs, assess training needs, and evaluate training effectiveness.&nbsp;</li><li><strong>Communication Skills:</strong> Excellent communication skills, both verbal and written, are critical for a trainer. They must be able to effectively convey information and instructions to trainees, as well as communicate with colleagues and stakeholders.</li><li><strong>Customer/ Partner Care Skills:</strong> A deep understanding of customer service principles and best practices is essential. Care trainers should be able to coach trainees on how to handle various interactions, resolve issues efficiently, and maintain a positive customer/partner experience.</li><li><strong>Organizational Skills:</strong> Strong organizational skills are necessary to manage training schedules, materials, and resources effectively. Care trainers often juggle multiple tasks and responsibilities, so the ability to prioritize and manage time efficiently is crucial.</li><li><strong>Adaptability:</strong> The ability to adapt to changing priorities, technologies, and business processes is important in a fast-paced Care environment. Care trainers should be flexible and able to quickly adjust training programs as needed.</li></ul> </div>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a spa receptionist, you’re not just providing administrative support to ensure seamless spa operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li><strong>Welcome and assist guests:</strong> Greet all guests entering the spa/salon and assist with check-in and registration procedures.</li>
<li><strong>Support guest scheduling:</strong> Answer phones and emails, manage reservations, handle guest inquiries, and relay information to appropriate team members as needed.</li>
<li><strong>Provide administrative support:</strong> Perform office duties such as data entry, filing, processing mail, taking notes, typing correspondence, and assisting spa managers with general administrative tasks.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<p>In addition, this role requires the following minimum qualifications:</p>
<ul>
<li>High school diploma or university degree.</li>
<li>Proficient in English, speaking and writing.</li>
<li>Presentable with professional attitude.</li>
<li>Previous experience in a similar role would be an asset.</li>
<li>Previous experience in luxury hotels would be an asset.</li>
<li>Preferably holds certification as a:</li>
<ul>
<li>Lifeguard</li>
<li>Yoga instructor</li>
<li>Massage therapist</li>
<li>Personal trainer</li>
</ul>
</ul>
<h4>How we’ll help you thrive</h4>
<p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p>
<ul>
<li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD per night at our world-class hotels through our Go Hilton travel program.</li>
<li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents.</li>
<li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care.</li>
<li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li>
</ul>
<p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
Beacon Fin Train is Hiring a Sales Executive!<br>Beacon Fin Train is a Financial Training Company that was found in 2017 and located in Maadi Degla, we are currently looking for a Sales Business Development Specialist.<br>Job Responsibilities: 1. Sales Execution Manage the full sales cycle lead qualification, follow-up, proposal, negotiation, and closing for an assigned portfolio of B2B and/or B2C accounts. Consistently meet or exceed individual sales targets set by the Team Leader/BDM. Maintain accurate, up-to-date records of all leads, opportunities, and closed deals in the CRM.2. Client Relationship Management Build and maintain strong relationships with clients to drive satisfaction, retention, and repeat business. Identify upsell and renewal opportunities within the existing client base. Serve as a trusted point of contact for key accounts within the assigned territory/segment.3. Pipeline Management & Forecasting Own and actively manage a healthy sales pipeline, ensuring consistent follow-up and progression through each stage. Provide accurate, timely sales forecasts and updates to the Team Leader/BDM.4. Product & Market Knowledge Maintain in-depth knowledge of Beacon's course offerings, pricing, and value proposition to effectively position them to clients. Stay informed on market trends and competitor offerings to support consultative selling.5. Mentorship & Peer Support Support and guide junior sales reps, sharing best practices in prospecting, objection handling, and closing. Act as a go-to resource for junior team members on complex or high-value deals.6. Cross-Functional Coordination Coordinate with Operations for smooth handoff of closed deals into course scheduling and delivery. Liaise with Outreach to confirm instructor fit and availability for sold courses. Work with Marketing on lead quality and campaign feedback from the field. Coordinate with Finance on contract terms and payment follow-up.7. Event Support Support sponsorship/registration sales efforts for company events (e.g., Future of Finance).8. Reporting Maintain accurate CRM records for own pipeline and closed deals. Provide regular performance updates and market feedback to the Team Leader/BDM. Qualifications1-3 years of experience in B2B and/or B2C sales, ideally within training, education, or professional services. Proven track record of consistently meeting or exceeding sales targets. Strong communication, negotiation, and relationship-building skills. Proficiency in CRM tools for pipeline tracking and forecasting. Bachelor's degree in business, Marketing, or a related field (preferred). Fluency in Arabic and English; additional languages a plus depending on target market. Self-motivated, target-driven, and comfortable working in a fast-paced, deadline-driven environment.
We are seeking a dynamic and experienced Music Academy Coordinator to join our team at the Music Academy for the GIU campus. This role involves a blend of administrative and creative responsibilities, coordinating closely with various departments within the GIU framework and managing the intersection of artistic, academic and administrative functions.<br>Key Responsibilities:<br>Coordinate internally between the music academy and other departments within GIU, especially with key university stakeholders, including the Center of Continuing Education, Student Activities, MPC, Faculty of Applied Sciences and Arts, External Relations and more. Liaise between the academy’s management, GIU Music Circle and the future Music School, as well as the GUC Music Ensemble Assist the heads of the academy and artistic/academic affairs with administrative tasks. Assist in planning and budgeting the academy’s annual activities, including negotiations with artists as well as obtaining necessary approvals and permits for events and workshops. Manage inventory and lending system of the Music Academy’s equipment and instruments Identify and engage external partners and sponsors, relevant to the music and arts sector. Organize exchange projects between Egypt and Germany, within the GIU/GUC Berlin Campus framework and beyond. Prepare technical riders for concerts and coordinate with suppliers. Conduct ongoing research on equipment and instrument needs for the academy, as well as maintaining an updated inventory. Market and promote the academy through PR as well as digital marketing tools (social media, email marketing, newsletter). Archive events, including documentation, media coverage, photos, and feedback. Help launch the GIU Music School, manage music school applications, instructor contracts and payment processes.<br>Required Profile:<br>Educational and Work Background / Language Proficiency Preferably a Masters degree in cultural management, management or musicology. Related study fields or relevant work experience in a similar role is also possible. The candidate should be highly proficient in spoken and written Arabic as well as in English.<br>Musical Experience Practical experience in music is an asset. A passion for music and commitment to music education are a must.<br>Administrative Skills Proficiency in administrative tasks and software skills (Microsoft Office, Google Workspace, Asana). Familiarity with design software and technology is an asset.<br>Communication Skills Excellent written and verbal communication skills with colleagues, students and external stakeholders. Additionally, skills in building relationships within the music community and networking with stakeholders.<br>Leadership and Team Management Experience in leading and managing teams as well as problem solving and conflict management skills.<br>Organizational Abilities Strong capability in organizing events and managing multiple tasks with impeccable time management.<br>Additional Requirements<br>Ability to walk extensively on campus. Flexibility for irregular working hours and sometimes work over the weekend, based on the academy’s requirements. Knowledge of the cultural and musical scene in Egypt.
Job Purpose:To deliver high-quality group and individual training sessions, supporting members in achieving their fitness goals through safe, effective, and engaging coaching. The Coach is responsible for the day-to-day training of gym members under the guidance of senior coaching staff, while ensuring consistency, professionalism, and an excellent member experience. What do we expect from you:Key Responsibilities:Group and Individual Coaching:Deliver group fitness classes (Boot Camps, Circuits, HIIT, etc.) and one-to-one personal training sessions for members of all fitness levels. Ensure all exercises are performed safely and effectively by providing clear instructions, demonstrations, and corrective feedback. Modify exercises to accommodate different abilities, injuries, or fitness levels. Client Relationship Management:Build and maintain strong relationships with members through motivation, encouragement, and professional guidance. Monitor client progress, track performance, and adjust training approaches based on feedback and results. Support member engagement and retention through positive interactions and consistent follow-up. Program Implementation:Deliver training programs designed by senior coaches or the Head Coach with consistency and high quality. Ensure training sessions align with the gym’s standards, methodology, and coaching philosophy. Operational Duties:Assist with the setup, organization, and basic maintenance of gym equipment before and after sessions. Ensure the training area is clean, safe, and well-prepared for members. Report any equipment issues, hazards, or safety concerns to the Gym Manager or Head Coach promptly. Health and Safety:Strictly adhere to all Health, Safety, and Environment (HSE) policies and procedures. Ensure member safety during all training sessions and respond appropriately to any incidents or emergencies. Reporting:Client progress and engagement updates. Equipment or facility-related issues and safety concerns. Continuous Improvement:Continuously enhance coaching skills by attending workshops, training sessions, and obtaining relevant certifications. Stay up to date with fitness trends, training methodologies, and best practices. Actively seek feedback from senior coaches and the Head Coach to improve coaching performance and client interactions. What do you need to perform your role:Education and Experience:Diploma or Bachelor’s degree in Sports Science, Physical Education, or a related field is preferred. Recognized fitness certification (Personal Trainer / Group Fitness Instructor).1–2+ years of experience in a gym or fitness coaching environment. Skills and Knowledge:Strong knowledge of exercise techniques, programming, and injury prevention. Excellent communication and interpersonal skills. Ability to motivate and engage clients with different fitness levels and goals. Time management and organizational skills. Good command of the English language. High level of professionalism, energy, and attention to safety.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Mission <br><p><b>JOB PURPOSE</b></p><br><br><p>The Control & Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory. </p><br><br> Profile <p><b>RESPONSIBILITIES/DUTIES</b></p><br><br><p><b>Operations & Anti-Fraud Management</b></p><br><br><p>•Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory. </p><br><br><p>•Support the Control & Security Manager in identifying, assessing, and resolving potential security hazards or breaches. </p><br><br><p>•Ensure proper response to emergencies within the assigned territory. </p><br><br><p>•Ensure presence at key stations during peak hours to effectively manage operations. </p><br><br><p>•Support management in strategic pricing and fare adjustment decisions. </p><br><br><p>•Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity. </p><br><br><p>•Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws. </p><br><br><p>•Interact with transportation police on RDMC-related security matters.</p><br><br><p><b>Team Leadership & Management</b></p><br><br><p>•Manage and oversee the controllers’ team, including scheduling, performance monitoring, performance evaluations, and issue resolution. </p><br><br><p>•Lead and supervise the X-ray machine officers’ team to ensure efficient operations. </p><br><br><p>•Ensure all duties are properly covered and teams are deployed within their designated zones. </p><br><br><p>•Monitor service delivery to achieve committed performance targets. </p><br><br><p>•Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements. </p><br><br><p>•Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required. </p><br><br><p>•Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices. </p><br><br><p>•Be a key instructor in revenue protection training activities as required. </p><br><br><p>•Develop the CMS of fraud controllers. </p><br><br><p>•Ensure all Fraud Controllers are competent in performing their duties.</p><br><br><p><b>Performance Monitoring & Operational Improvement</b></p><br><br><p>•Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required. </p><br><br><p>•Monitor daily operational performance and identify areas requiring improvement across control and protection activities. </p><br><br><p>•Support the implementation of operational improvement plans and corrective actions when required. </p><br><br><p>•Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</p><br><br><p><b>Safety & Compliance</b></p><br><br><p>•Apply SOP instructions consistently across the territory. </p><br><br><p>•Prioritize the safety of passengers affected by daily operations. </p><br><br><p>•Maintain appropriate uniform and professional appearance in accordance with customer service policy. </p><br><br><p>•Be a point of contact for all revenue protection enquiries.</p><br><br><p><b>Customer Service & Stakeholder Interaction</b></p><br><br><p>•Respond to customer requests and complaints professionally and courteously when required. </p><br><br><p>•Implement management instructions accurately and professionally. </p><br><br><p><b>Reporting & Administrative Duties</b></p><br><br><p>•Provide regular performance and operational reports to the Control & Security Manager. </p><br><br><p>•Achieve additional tasks assigned by the Control & Security Manager.</p><br><br><p><b>Safety Responsibilities</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility.</p><br><br><p>•All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS:</b></p><br><br><p>•Bachelor’s degree in commerce, Accounting, Finance, or related field.</p><br><br><p>•Proficiency in English and Arabic (written and spoken). </p><br><br><p><b>KNOWLEDGE:</b></p><br><br><p>•Knowledge of operational control, and customer service practices. </p><br><br><p>•Understanding of safety procedures, operational compliance requirements, and incident handling. </p><br><br><p>•Strong analytical, reporting, and problem-solving skills. </p><br><br><p><b>EXPERIENCE:</b></p><br><br><p>•5–7 years of professional experience in customer service industries, transport operations, or security operations. </p><br><br><p>•Demonstrated experience in managing and supervising operational teams. </p><br><br><p>•Experience in handling operational incidents and customer-related issues is preferred.</p><br><br><p><b>DESIRED BEHAVIORS</b></p><br><br><p>•Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas. </p><br><br><p>•Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight. </p><br><br><p>•Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards. </p><br><br><p>•Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards. </p><br><br><p>•Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.<br></p><br><br><br> </div>
<p>JOB PURPOSE The Control & Protection Supervisor is responsible for ensuring the day-to-day management of fraud controllers, who issue fines, and X-ray agents, who monitor security devices. The role is responsible for applying and monitoring daily strategic revenue protection activities across the territory.</p><h3>RESPONSIBILITIES/DUTIES</h3><h4>Operations & Anti-Fraud Management</h4><ul><li>Ensure controllers maintain and consistently apply anti-fraud procedures and policies across trains and stations to secure RDMC benefits throughout the territory.</li><li>Support the Control & Security Manager in identifying, assessing, and resolving potential security hazards or breaches.</li><li>Ensure proper response to emergencies within the assigned territory.</li><li>Ensure presence at key stations during peak hours to effectively manage operations.</li><li>Support management in strategic pricing and fare adjustment decisions.</li><li>Carry out ticket inspection activities on trains and in stations using Portable Checking and Vending Machines capable of reading, analyzing, and determining ticket validity.</li><li>Issue penalty fares to passengers traveling without a valid ticket, attempting to evade the correct fare, or violating applicable by-laws.</li><li>Interact with transportation police on RDMC-related security matters.</li></ul><h4>Team Leadership & Management</h4><ul><li>Manage and oversee the controllers team, including scheduling, performance monitoring, performance evaluations, and issue resolution.</li><li>Lead and supervise the X-ray machine officers team to ensure efficient operations.</li><li>Ensure all duties are properly covered and teams are deployed within their designated zones.</li><li>Monitor service delivery to achieve committed performance targets.</li><li>Conduct sign-on and operational briefings for all teams and ensure compliance with uniform requirements.</li><li>Ensure all staff under this unit are adequately trained in their roles and provide additional guidance where required.</li><li>Carry out upskilling and refresher training on all applicable rules, procedures, and revenue protection practices.</li><li>Be a key instructor in revenue protection training activities as required.</li><li>Develop the CMS of fraud controllers.</li><li>Ensure all Fraud Controllers are competent in performing their duties.</li></ul><h4>Performance Monitoring & Operational Improvement</h4><ul><li>Check and analyze departmental data, logbooks, and reports, and suggest operational improvements where required.</li><li>Monitor daily operational performance and identify areas requiring improvement across control and protection activities.</li><li>Support the implementation of operational improvement plans and corrective actions when required.</li><li>Coordinate with relevant departments to ensure smooth execution of revenue protection and security activities.</li></ul><h4>Safety & Compliance</h4><ul><li>Apply SOP instructions consistently across the territory.</li><li>Prioritize the safety of passengers affected by daily operations.</li><li>Maintain appropriate uniform and professional appearance in accordance with customer service policy.</li><li>Be a point of contact for all revenue protection enquiries.</li></ul><h4>Customer Service & Stakeholder Interaction</h4><ul><li>Respond to customer requests and complaints professionally and courteously when required.</li><li>Implement management instructions accurately and professionally.</li></ul><h4>Reporting & Administrative Duties</h4><ul><li>Provide regular performance and operational reports to the Control & Security Manager.</li><li>Achieve additional tasks assigned by the Control & Security Manager.</li></ul><h4>Safety Responsibilities</h4><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility.</li><li>All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul><p><strong>Desired Candidate Profile</strong></p><h4>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</h4><h4>QUALIFICATIONS:</h4><ul><li>Bachelor s degree in commerce, Accounting, Finance, or related field.</li><li>Proficiency in English and Arabic (written and spoken).</li></ul><h4>KNOWLEDGE:</h4><ul><li>Knowledge of operational control, and customer service practices.</li><li>Understanding of safety procedures, operational compliance requirements, and incident handling.</li><li>Strong analytical, reporting, and problem-solving skills.</li></ul><h4>EXPERIENCE:</h4><ul><li>5 7 years of professional experience in customer service industries, transport operations, or security operations.</li><li>Demonstrated experience in managing and supervising operational teams.</li><li>Experience in handling operational incidents and customer-related issues is preferred.</li></ul><h4>DESIRED BEHAVIORS</h4><ul><li>Operational Accountability: Ensures consistent enforcement of operational and anti-fraud procedures across all assigned areas.</li><li>Team Leadership: Leads operational teams effectively through guidance, coaching, and performance oversight.</li><li>Safety Commitment: Promotes a strong safety culture and ensures compliance with operational safety standards.</li><li>Customer Focus: Handles passengers and stakeholders professionally while maintaining service quality standards.</li><li>Attention to Detail: Monitors operational activities accurately and identifies areas requiring corrective action or improvement.</li></ul>
<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to provide essential logistical and administrative support to the Teaching Operations team, ensuring the smooth and efficient running of daily teaching activities. Reporting to the Teaching Operations Manager or Coordinator, the Assistant supports the preparation of teaching spaces, materials and equipment, assists with venue checks and other logistical arrangements, and completes routine administrative tasks such as data entry, filing and document preparation. The role responds to day-to-day operational needs and requests from teaching staff, helping maintain operational readiness and contributing to a high-quality learner and teacher experience. The role works closely with teaching staff and operational colleagues to ensure classrooms, materials, equipment and other resources are ready in advance of classes and that operational tasks are completed accurately and on time. The Assistant supports safeguarding and health & safety procedures through routine checks and reporting, and contributes to a positive, responsive and efficient working environment. The role requires strong attention to detail, responsiveness and a proactive approach to supporting the smooth execution of daily teaching operations.</p><p>Role Accountabilities</p><p>Customer Experience & Service Delivery:</p><ul><li>Receives and responds to customer enquiries, identifying complex issues that require resolution by others and referring them appropriately.</li><li>Recognises the impact of incidents, including child protection incidents, behaviour management issues, complaints, resourcing problems, and logistical or technical difficulties, and proactively alerts the Team Leader to concerns that may affect service delivery or customer experience.</li><li>Monitors the movement of Young Learner students during classes, ensuring they remain safe and on the premises, and escalates concerns to the Academic Team.</li><li>Delivers administrative and customer services in line with agreed corporate procedures to maximise quality, continuity and efficiency.</li><li>Provides logistical support for the organisation and delivery of teaching, registration, and other internal and external activities and events, including setting up classrooms in accordance with British Council standards and rearranging furniture and layouts with contracted staff.</li><li>Proactively communicates and liaises with internal and external stakeholders to ensure effective coordination and delivery of services and activities.</li></ul><p>Administration, Facilities & Operational Support:</p><ul><li>Supports day-to-day operational and administrative requirements, including clerical work, filing, scanning, archiving, document and database updates, and maintaining accurate records relating to the work area.</li><li>Supervises administrative and logistical services and assists the Marketing Officer with maintaining records of promotional materials.</li><li>Ensures classroom IWBs are functioning correctly by carrying out basic troubleshooting and escalating technical issues to the IT Technician as required.</li><li>Reports premises and equipment maintenance issues to the Business Operations team.</li><li>Monitors small-scale resources, cash and stock in line with established procedures, ensuring equipment and materials are available and ready for use when required.</li><li>Monitors the cleanliness of the British Council building, ensuring classrooms and public areas meet British Council standards, particularly during class changeovers and after-hours support, and reports service provider issues to the Business Operations team.</li><li>Acts as the point of contact for deliveries to the Teaching Centre.</li></ul><p>Planning, Suppliers & Self-Management:</p><ul><li>Plans and prioritises own work activities, responding to changing requirements to ensure effective delivery of responsibilities across daily and weekly time horizons.</li><li>Coordinates external contractors and suppliers to complete straightforward, time-limited activities in line with established procedures, monitoring completion against agreed quality and time standards to ensure efficient service delivery.</li><li>Supports effective coordination of suppliers and services and maintains operational readiness by ensuring agreed activities, resources and logistical requirements are completed accurately and on time.</li></ul><p>Qualification and Experience Essentials</p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li></ul><p>Desirable</p><ul><li>Experience of working in an educational institution</li></ul><p>Important information</p><ul><li>British Council Pay band: 2</li><li>Contract type: FTC</li><li>Location: Egypt</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Certificate</li><li>University Graduate or Diploma in any field</li><li>Minimum of 1 year of full-time work experience</li><li>Experience of working in an educational institution</li></ul>