Computer Teacher Jobs in Egypt
7407 Jobs Found
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>As a Digital Forensics Incident Response Senior Engineer, you will be assisting clients with response to cyber incidents and getting back to business. This includes data leaks, ransomware, and unusual network traffic caused by cyber criminals, ranging from insider threats to nation-state sponsored hackers. Your role would also include the following responsibilities:</p>
<ul>
<li>Execute technical investigations of cyber incidents: analysis of log files, Windows event logs (Windows artifacts), Linux artifacts to correlations in EDR tooling, network monitoring tools, and SIEM. Example toolsets typically used include Splunk, Microsoft Security Suite, and CrowdStrike Falcon. It is most important to apply knowledge about (Windows) forensic artifacts on any platform encountered at clients.</li>
<li>Conduct in-depth analysis of malware, threat intelligence, and other relevant sources.</li>
<li>Provide tactical support such as advice on triage, containment, eradication, and broader coordination in cyber incidents.</li>
<li>Perform forensic analysis of systems and networks.</li>
<li>Conduct memory forensics.</li>
<li>Perform compromise assessments and threat hunting projects using SIEM and EDR tooling.</li>
<li>Create custom scripts (using Python) for parsing special log files, data sets, images, etc.</li>
<li>Develop complex timelines based on findings and observations.</li>
<li>Act as a member of the broader Deloitte Response Team, contributing CIR skills to the overall team that includes privacy, crisis management, crisis communication, forensic investigations, and ICS/OT.</li>
<li>Participate in the EMEA and Global technical incident responder community to build a strong network and share knowledge.</li>
<li>Work flexible hours to support customers during high-impact incidents.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>To succeed in this role, you need to have the following:</p>
<ul>
<li>Master’s or bachelor’s degree in computer science (or related field).</li>
<li>3-7 years of experience in cyber security.</li>
<li>At least 2 years of experience in cyber incident response and digital forensics.</li>
<li>Hands-on skills to perform sharp and in-depth analyses, both using tooling such as EDR and network sensors, but also manual analysis, if the tools are not available.</li>
<li>Affinity with offensive security work (pentesting etc.) is beneficial.</li>
<li>One or more forensics certifications such as GCIH, GCFE, GCFA, GNFA, GREM.</li>
<li>Experience in systems and/or network administration is a highly advantageous.</li>
</ul>
<p>The following attributes are essential:</p>
<ul>
<li>Strong command of English in written, verbal, and presentation skills.</li>
<li>Ability to work under pressure and keep track of the big picture while performing in-depth analysis.</li>
<li>Trust and confidentiality in handling client sensitive information.</li>
<li>Ability to prioritize and take ownership, even when in unchartered territory.</li>
<li>A willingness to work as part of a diverse team.</li>
<li>A commitment to continuous improvement and lifelong learning.</li>
<li>A passion for technology and a drive to deliver secure, high-quality solutions.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to work effectively in a fast-paced and dynamic environment.</li>
<li>Proactive and self-motivated with a keen attention to detail.</li>
</ul>
<h4>Connect to your service line – Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” Dan, T&T.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p><strong>Your work, your way:</strong> We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Deloitte Innovation Hub | Identity and Access Management Tech Lead, Cairo, Egypt</h4>
<p>Connect to your career at Deloitte</p>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’, and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p>
<p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<p>Connect to your opportunity.</p>
<p>We are seeking Identity and Access Management (IAM) architects and engineers. The candidate will have a strong background in architecture and engineering, with the ability to design and implement identity and access solutions, conduct testing of the solution, and optionally maintain and operate the technology. This role will involve working closely with cross-functional teams to ensure seamless deployment and integration of identity solutions, as well as contributing to the ongoing operation and maintenance of IAM technologies across our clients.</p>
<p>As part of this role, you will be expected to:</p>
<ul>
<li>Implement IAM solutions and install solution components in on-premise environments where relevant, or configure cloud components (and scripting/coding of plug-ins/extensions for cloud solutions).</li>
<li>Work with IT infrastructure teams (e.g., Networks, Endpoints) to ensure pre-requisites and dependencies have been met and are in place.</li>
<li>Integrate IAM solutions with existing enterprise applications/systems such as directories, cloud applications, HR systems, and third-party identity providers.</li>
<li>Execute unit, integration, functional, and non-functional testing for IAM solutions. As part of this, troubleshoot and resolve issues (e.g., authentication failures, access policy conflicts, user provisioning errors, etc.) by working with vendors.</li>
<li>Deliver services post-implementation, from hyper-care support, resolving additional issues in production through advanced troubleshooting and debugging to ensure smooth operation.</li>
<li>Conduct knowledge transfer to client IAM teams through technical training sessions on operating and maintaining the solution, empowering clients to effectively manage and support the IAM environment.</li>
<li>Provide technical and professional guidance, mentorship, and coaching to junior resources within the Cyber team.</li>
</ul>
<p>Connect to your skills and professional experience.</p>
<p>To succeed in this role, you will need the following:</p>
<ul>
<li>Bachelor’s degree in information technology, cybersecurity, computer science, or a related field.</li>
<li>7+ years of hands-on experience in cybersecurity, with a minimum of 4 years of experience in the identity domain.</li>
<li>Proven experience of leading individuals, coaching, and mentoring.</li>
<li>Experience in design and architecture, development, testing, deployment, and application support across one or more IAM technologies (e.g., SailPoint, Saviynt, ForgeRock, CyberArk, BeyondTrust, Okta, Active Directory, Azure AD, Angular, Springboot, and PingFederate, etc.). Note that experience in all technologies is not mandatory, but experience with some of them is expected.</li>
<li>Experience in carrying out advanced integration with the IAM solution, and developing, configuring, leveraging out-of-the-box and custom connectors to onboard applications (e.g., AD, LDAP, Exchange, etc.).</li>
<li>Understanding of the software development life cycle processes.</li>
</ul>
<p>The following skills are also relevant:</p>
<ul>
<li>Understanding of OAuth, JSON, REST, SOAP, and network protocols (e.g., SSL, SSH, FTP, SMTP, HTTP, and HTTPS, etc.).</li>
<li>Experience in identity and access configuration of container-based architectures and implementations (e.g., Kubernetes, Docker, etc.).</li>
<li>Technical skills including scripting - Python, Java, ASP, C#, PowerShell, and coding frameworks.</li>
</ul>
<p>We welcome candidates with various security certifications and exposure to other security domains (e.g., Cloud).</p>
<p>Connect to your service line – Technology and Transformation</p>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds, etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” – Dan, T&T.</p>
<h4>Connect with your colleagues</h4>
<p>Location: Cairo, Egypt</p>
<p>Your work, your way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career, and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<p><h4>Connect to your career at Deloitte</h4>
<p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p>
<p>Deloitte Innovation Hub (DIH) is a strategic initiative to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’.</p>
<p>DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p>
<h4>Connect to your opportunity</h4>
<p>As a Digital Forensics Incident Response Tech Lead, you will be assisting clients with response to cyber incidents and getting back to business. This includes data leaks, ransomware, and unusual network traffic caused by cyber criminals, ranging from insider threats to nation-state sponsored hackers. Your role would also include the following responsibilities:</p>
<ul>
<li>Execute technical investigations of cyber incidents: analysis of log files, Windows event logs (Windows artifacts), Linux artifacts to correlations in EDR tooling, network monitoring tools and SIEM. Example toolsets typically used include Splunk, Microsoft Security Suite, and CrowdStrike Falcon. It is most important to apply knowledge about (Windows) forensic artifacts on any platform encountered at clients.</li>
<li>Conduct in-depth analysis of malware, threat intelligence, and other relevant sources.</li>
<li>Provide tactical support such as advice on triage, containment, eradication, and broader coordination in cyber incidents.</li>
<li>Perform forensic analysis of systems and networks.</li>
<li>Conduct memory forensics.</li>
<li>Perform compromise assessments and threat hunting projects using SIEM and EDR tooling.</li>
<li>Create custom scripts (using Python) for parsing special log files, data sets, images, etc.</li>
<li>Develop complex timelines based on findings and observations.</li>
<li>Act as a member of the broader Deloitte Response Team, contributing CIR skills to the overall team that includes privacy, crisis management, crisis communication, forensic investigations, and ICS/OT.</li>
<li>Participate in the EMEA and Global technical incident responder community to build a strong network and share knowledge.</li>
<li>Work flexible hours to support customers during high-impact incidents.</li>
<li>Provide technical leadership and guidance to junior Incident Response resources.</li>
</ul>
<h4>Connect to your skills and professional experience</h4>
<p>To succeed in this role, you need to have the following:</p>
<ul>
<li>Master’s or bachelor’s degree in computer science (or related field).</li>
<li>Minimum 7 years of experience in Cyber Security domain.</li>
<li>At least 4 years of experience in Cyber Incident Response and digital forensics.</li>
<li>Proven experience in providing technical/professional guidance, mentorship, and coaching to junior resources.</li>
<li>Hands-on skills to perform sharp and in-depth analyses, both using tooling such as EDR and network sensors, but also manual analysis, if the tools are not available.</li>
<li>Affinity with offensive security work (pentesting etc.) is beneficial.</li>
<li>One or more Forensics Certifications such as GCIH, GCFE, GCFA, GNFA, GREM.</li>
<li>Experience in systems and/or network administration is a highly advantageous.</li>
</ul>
<p>The following attributes are essential:</p>
<ul>
<li>Strong command of English in written, verbal and presentation skills.</li>
<li>Ability to work under pressure and keep track of the big picture while performing in-depth analysis.</li>
<li>Trust and confidentiality in handling client sensitive information.</li>
<li>Ability to prioritize and take ownership, even when in unchartered territory.</li>
<li>A willingness to work as part of a diverse team.</li>
<li>A commitment to continuous improvement and lifelong learning.</li>
<li>A passion for technology and a drive to deliver secure, high-quality solutions.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Excellent communication and interpersonal abilities.</li>
<li>Ability to work effectively in a fast-paced and dynamic environment.</li>
<li>Proactive and self-motivated with a keen attention to detail.</li>
</ul>
<h4>Connect to your service line – Technology and Transformation</h4>
<p>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.</p>
<h4>Personal independence</h4>
<p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p>
<h4>Connect to your industry</h4>
<p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” Dan, T&T.</p>
<h4>Connect with your colleagues</h4>
<p><strong>Location:</strong> Cairo, Egypt</p>
<p><strong>Your work, your way:</strong> We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when, and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritize your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.</p>
<h4>Our commitment to you</h4>
<p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p>
<p>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p>
<p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p>
<h4>Connect to your next step</h4>
<p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>
<ul><li><p>MSF in Egypt is focusing on providing health services for vulnerable populations in 2 locations: Aswan Governorate and Greater Cairo.</p></li></ul><ul><li><p>MSF in Egypt has shifted to a different model where all of the abovementioned clinics are now operated together with local NGO partners.</p></li></ul><ul><li><p>Given the complexity of the referral needs of the target population, along with the new partnership model and the complexity of the Egyptian health care system, it is important for a more senior Social Worker to centralize all the social work activities in the various clinics and define more strategic approaches to ensure a more effiecient work process.</p></li></ul><ul><li><p><strong>Main Purpose:</strong></p></li><li><p>Design, oversee and monitor all the Social Work (SW) related activities in the mission. As the most senior Social Work role in the mission, lead the strategic development of SW services across all projects, ensuring alignment with the MSF Social Work Framework and the overall medical operational strategy</p></li></ul><ul><li><p><strong>Accountabilities:</strong></p></li><li><p><strong>General::</strong></p></li><li><p> In close collaboration with the Country MedCo/Country Coordinator, co-define and implement the overall SW strategy of Egypt mission.</p></li><li><p> Ensures regular collaboration and coordination with the Aswan project and Greater Cairo Project teams</p></li><li><p> Supports in the development of protection objectives and interventions based on the context analysis.</p></li><li><p> Ensures ongoing capacity building and supervision of the SW team.</p></li><li><p> Ensures regular reporting on SW and protection activities.</p></li></ul><ul><li><p><strong>1. Social case management:</strong></p></li><li><p> In collaboration with the PMR/MAM and PC, and taking into account the SW team’s experiences, co-define and regularly reviews the case management strategy</p></li></ul><ul><li><p> Monitor and actively network with relevant external stakeholders (UNHCR, government social services, CBOs, NGOs) and attend relevant sub-cluster meetings (protection, child protection, etc) to ensure complementarity of services, identify gaps, and advocate for patients facing barriers to accessing services</p></li><li><p> Ensure that critical social needs of individuals are responded to by SW teams</p></li><li><p> Support and coach the SW teams, as well referral focal points/nurses</p></li><li><p> Intervene directly for the management of complex cases (e.g. high risk of recurrence of violence, un-accompanied minor, etc.) as defined according to the context.</p></li><li><p> Organize regular case management meetings across projects to discuss complex or high-risk cases, facilitate multidisciplinary case discussions, and support decision-making.</p></li></ul><p></p><ul><li><p><strong>2. Social support:</strong></p></li><li><p> Support the establishment of a safe, dignified and confidential environment of care within the MSF facility, fostering the promotion of patient’s information and rights, accessibility to feedback and complaints mechanism.</p></li><li><p> Support the analysis and reporting of patients’ feedback</p></li><li><p> Ensure that SWs foster patients’ agency and provide adapted accompaniment to patients along their pathway (entry-stay-discharge) and respond to potential special needs (e.g. caretaker).</p></li><li><p> Contribute to the sensitization on the concepts of protection mainstreaming, child safeguarding, protection from sexual exploitation and abuse.</p></li></ul><ul><li><p><strong>Others:</strong></p></li><li><p> Ensure the application at all times of the MSF SW framework, and in respect of the legal and protection frameworks, as well the data protection policy.</p></li><li><p> Guarantee that records, statistics and files are collected in a timely manner and kept according to the data protection policy, MSF ethical guidelines and legal standards.</p></li><li><p> Consolidate SW data recording and reporting to ensure provide in-depth analysis to identify trends and patterns and report on regular basis to PMR / FC and relevant functional managers and use these findings to inform programme adaptation and continuous quality improvement</p></li><li><p> Identify and monitor relevant indicators of SW activities results and achievements.</p></li><li><p> Develop, adapt and regularly review SW SOPs, referral pathways, tools and guidance materials adapted to project needs, in collaboration with relevant coordinator/referent.</p></li><li><p> Plan and supervise the HR associated processes of SW personnel of the project, and contribute to team wellbeing, including identifying learning needs and developing capacity-building and coaching plans for the SW team. Monitor the quality of SW interventions across all projects, ensuring adherence to SOPs, ethical principles, survivor-centred approaches and data protection standards.</p></li><li><p> Ensure accountability for safeguarding, child safeguarding, PSEA, confidentiality, informed consent, Do No Harm and survivor-centred approaches as core principles across all SW activities in the mission</p></li><li><p><strong>Job Conditions:</strong></p><ul><li><p>Location: Cairo. Regular visits to the projects in Greater Cairo and Aswan.</p></li><li><p>Contract type: Fixed-term Contract – Full-time (working hours: 8:30 am – 5:00 pm)</p></li><li><p>Please note that the salary is not negotiable, and that previous MSF experience will be taken into account for salary calculation.</p></li><li><p>Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, accountability, trust and Empowerment.</p></li><li><p>Adhere to the MSF Behavioural</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Education:</strong></p></li><li><p>Degree in social work or other relevant degree in Social Sciences, Psychology, Law.</p></li><li><p>Master’s degree in social work as added value.</p></li></ul><ul><li><p><strong>Experience:</strong></p></li><li><p>Essential:</p></li><li><p> minimum 3 years’ professional experience in managing social work or similar programs (protection, psychosocial, sexual and gender-based violence,...)</p></li></ul><ul><li><p>Highly desirable:</p></li><li><p> Work experience in health-related, humanitarian, protection and/or migration context.</p></li><li><p> Proven experience of delivering social / protection case management in emergency settings is an added value. </p></li><li><p> Demonstrated understanding of and ability to navigate the national/local social welfare system</p></li><li><p> Experience in managing teams is an asset</p></li></ul><ul><li><p><strong>LANGUAGE</strong>: </p></li><li><p>Written and Spoken English and Arabic essential.</p></li></ul><ul><li><p><strong>KNOWLEDGE:</strong></p></li><li><p>Essential computer literacy (Microsoft Office)</p></li></ul><ul><li><p><strong>COMPETENCIES:</strong></p></li><li><p> Commitment to MSF principles: Understand and accept MSF principles, follow MSF protocols.</p></li><li><p> Stress management Teamwork and cooperation: demonstrate an open and integrating attitude, respect of different point of views and is able to work in a interdisciplinary team.</p></li><li><p> Cross-cultural awareness: Ability to work in a multicultural environment.</p></li><li><p> Service orientation: ability to Know and understand patients’ needs and ability respond empathetically to them.</p></li><li><p> Behavioral flexibility: ability to adapt the behaviour to the needs of the situation.</p></li><li><p> Result and quality orientation: ability to work towards objectives, preserving established standards and capacity to work autonomously.</p></li></ul><p></p>
Additional Information Preferred Languages - French, German, Spanish, Russian, Italian<br><br>Job Number 26121433<br><br>Job Category Revenue Management<br><br>Location 1113 Corniche El Nil, Cairo 11221, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Analyzing and Reporting Revenue Management Data<br><br> Compiles information, analyzes and monitors actual sales against projected sales. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Analyzes information and evaluates results to choose the best solution and solve problems. Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders. Translates or explains what information means and how it can be used. Evaluates effectiveness of property participation in electronic sales channels. Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis. Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget. Assists hotels with pricing and provides input on business evaluation recommendations. Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals. Generates updates on transient segment each period. Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market. Assists with account diagnostics process and validates conclusions.<br><br>Managing Revenue Management Projects and Strategy <br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Updates market and revenue knowledge and aligns strategies and approaches accordingly. Establishes long-range objectives and specifies the strategies and actions to achieve them. Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Takes a predetermined strategy and drives the execution of that strategy. Thinks creatively and practically to develop, execute and implement new business plans. Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements. Manages all revenue, profit and demand data associated with rooms and function space. Provides recommendations to improve effectiveness of revenue analysis processes. Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions. Develops specific goals and plans to prioritize, organize, and accomplish your work. Develops the Business Outlook Strategy. Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership. Establishes and maintains effective and rational pricing strategies for rooms and function space. Develops and executes the hotel(s) strategic plan(s). Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual. Provides critical input to market leaders for development of property and overall revenue sales strategy. Ensures hotel strategies conform to brand philosophies and initiatives. Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate. Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings. Conducts sales strategy analysis and refines as appropriate to increase market share for all properties. Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues. Manages inventory to maximize cluster rooms revenue. Ensures property diagnostic processes (PDP) are used to maximize revenue and profits. Initiates, implements and evaluates revenue tests.<br><br>Building Successful Relationships<br><br> Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders. Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization. Develops and manages internal key stakeholder relationships. Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br><br>Managing and Conducting Human Resources Activities<br><br> Interviews and hires employees with the appropriate skills to meet the business needs of the unit. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. Conducts employee performance appraisals according to Standard Operating Procedures. Administers bonus and incentive programs. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Manages employee progressive discipline procedures for areas of responsibility. Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<p><h4>Job summary</h4>
<p>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.</li>
<li>OR</li>
<li>4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Analyzing and reporting revenue management data</h4>
<ul>
<li>Compiles information, analyzes and monitors actual sales against projected sales.</li>
<li>Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.</li>
<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.</li>
<li>Translates or explains what information means and how it can be used.</li>
<li>Evaluates effectiveness of property participation in electronic sales channels.</li>
<li>Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.</li>
<li>Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.</li>
<li>Assists hotels with pricing and provides input on business evaluation recommendations.</li>
<li>Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.</li>
<li>Generates updates on transient segment each period.</li>
<li>Works with Market VP, Market GM and GMs to assist in pricing analyses for all products in Market.</li>
<li>Assists with account diagnostics process and validates conclusions.</li>
</ul>
<h4>Managing revenue management projects and strategy</h4>
<ul>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).</li>
<li>Updates market and revenue knowledge and aligns strategies and approaches accordingly.</li>
<li>Establishes long-range objectives and specifies the strategies and actions to achieve them.</li>
<li>Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.</li>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Takes a predetermined strategy and drives the execution of that strategy.</li>
<li>Thinks creatively and practically to develop, execute and implement new business plans.</li>
<li>Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.</li>
<li>Manages all revenue, profit and demand data associated with rooms and function space.</li>
<li>Provides recommendations to improve effectiveness of revenue analysis processes.</li>
<li>Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Develops the Business Outlook Strategy.</li>
<li>Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.</li>
<li>Establishes and maintains effective and rational pricing strategies for rooms and function space.</li>
<li>Develops and executes the hotel(s) strategic plan(s).</li>
<li>Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.</li>
<li>Provides critical input to market leaders for development of property and overall revenue sales strategy.</li>
<li>Ensures hotel strategies conform to brand philosophies and initiatives.</li>
<li>Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.</li>
<li>Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.</li>
<li>Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.</li>
<li>Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.</li>
<li>Manages inventory to maximize cluster rooms revenue.</li>
<li>Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.</li>
<li>Initiates, implements and evaluates revenue tests.</li>
</ul>
<h4>Building successful relationships</h4>
<ul>
<li>Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.</li>
<li>Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.</li>
<li>Develops and manages internal key stakeholder relationships.</li>
<li>Provides targeted and timely communication of results, achievements and challenges to the stakeholders.</li>
</ul>
<h4>Managing and conducting human resources activities</h4>
<ul>
<li>Interviews and hires employees with the appropriate skills to meet the business needs of the unit.</li>
<li>Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li>
<li>Utilizes all available on the job training tools for employees.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position and monitors progress.</li>
<li>Conducts employee performance appraisals according to Standard Operating Procedures.</li>
<li>Administers bonus and incentive programs.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.</li>
<li>Manages employee progressive discipline procedures for areas of responsibility.</li>
<li>Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY <br>Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Translates or explains what information means and how it can be used.<br>• Evaluates effectiveness of property participation in electronic sales channels.<br>• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Updates market and revenue knowledge and aligns strategies and approaches accordingly.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Manages all revenue, profit and demand data associated with rooms and function space.<br>• Provides recommendations to improve effectiveness of revenue analysis processes.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Develops the Business Outlook Strategy.<br>• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.<br>• Establishes and maintains effective and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.<br>• Provides critical input to market leaders for development of property and overall revenue sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>Building Successful Relationships<br>• Provides revenue strategy expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Administers bonus and incentive programs.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>A true home away from home. Four Seasons Resort at Sharm El Sheikh dedicates to perfecting the travel experience through continual innovation and the highest standards of hospitality. From elegant surroundings of the finest quality, to caring, highly personalized 24-hour service, Four Seasons embodies a true home away from home for those who know and appreciate the best. The deeply instilled Four Seasons culture personifies by its employees - people who share a single focus and encourage to offer phenomenal service.<br><br>About The Role<br><br>Four Seasons Resort Sharm El Sheikh is looking for an accountant responsible maintain a system of purchase orders, receipts, invoices and cheque requests in order to promptly and adequately support, document and process for payment all hotel payables & ensure that all vendors are paid according to the agreed terms and to Four Seasons policies and procedures.<br><br>What You Will Do<br><br>Prepare journal entry for accrual of invoices received after closing and for goods and services received, but not yet invoiced. Maintain a separate file for purchases of all operating equipment items (china, glass, silver and linen) and capital items under the direction of the Assistant Director of Finance. Assist in the preparation of all Accounts Payable documentation for microfilming on an annual basis if needed. Maintain, and constantly update, an approved vendor listing file. Answer telephones and record messages accurately. File documents and reports. Perform any additional duties as assigned by the Director of Finance or Assistant Director of Finance. Maintain alphabetical files by vendor containing complete invoices and backup attached to the cheques for efficient access after payment. All filing is to be kept current. Ensure all payments are made correctly and with the correct authorization (approved PO), evidence of receipt, invoice or delivery slip and Accounts Payable stamp. Process all Accounts Payable invoices and manual cheques through the computer system. Complete wire authorization forms for wire transfer and ensure it is signed by two authorized signatories (from Groups A & B) and ensure all applicable backup supports the transfer. Ensure all standing orders for electronic disbursements are approved in accordance with the normal payment procedures and signed by the cheque signatories. A list of all standing orders for electronic disbursements should be maintained with details of date of payment, payee, amount and description of payment and at the beginning of each month in advance of the standing payment, this list should be routed to the cheque signatories for approval and a copy attached to bank reconciliations. Verify and process Expense Reports and Petty Cash reimbursements ensuring compliance with key controls. Forward all stop payment and void cheques to the Staff Accountant / Assistant Director of Finance for journalizing. Reconcile vendor statements as they are received, with reconciling items, including any correspondence from the vendor clearly indicated and resolve all discrepancies directly with the vendor. Prepare manual cheques as they are required if directed by Director of Finance or Assistant Director of Finance. Run the required reports at month end to close the Accounts Payable cycle.<br><br>What You Bring<br><br>Relevant degree or diploma in Accounting, Finance, or a related field (preferred). Previous hotel or revenue‑audit experience, ideally within a luxury brand environment. Strong numerical accuracy, attention to detail, and understanding of financial controls. Proficiency in PMS and financial systems; strong Excel and reconciliation skills. Strong communication skills and ability to collaborate with multiple departments professionally.<br><br>What We Offer<br><br> Competitive salary, wages, and a comprehensive benefits package Excellent training and development opportunities Employee discount for stays at any Four Seasons worldwide Complimentary dry cleaning for employee uniforms Complimentary employee meals<br><br>Schedule & Hours<br><br> Full Time ( 8 Hrs )
Description<br><br>Are you a self-starter with a passion for e-commerce, looking to expand your retail skillset and shaping the way the biggest brands work with Amazon?<br><br>Sounds great. What will I be working on?<br><br>As Brand Specialist, you will be part of the Amazon Vendor Services (AVS) team, which provides a suite of services designed to help Amazon's most strategic brands working across all key areas of retail business. You will work with vendors supplying the top brands on Amazon, acting as the main point of contact for them. Your priority will be to work backwards from the customer, identifying inputs to grow your brands and improve their performance. You will do this while facilitating great business relationships and ensuring vendors' satisfaction with the service.<br><br>Key Responsibilities As a Brand Specialist Are<br><br> Own the relationship end-to-end with top brands Partner internally with key retail functions to contribute to the definition of priorities and operational goals according to the brands' needs Partner with our Media Team to ensure best-in-class event execution Define joint business plans and assist in delivering impact for the brands you support directly Regularly audit metrics to continually drive quality of the AVS experience and deliver targets Contribute to continuous enhancement and innovation within the AVS across MENA<br><br>Brand Specialists Work On a Variety Of Tasks For The Brands They Support, Typically Falling Within The Five Focus Areas. These Include But Are Not Limited To<br><br> Business Advice: Providing business advice based on deep financial analysis and reporting, to identify areas of opportunities Selection: Helping grow the selection of products by managing the launch of new products and improving product discoverability Availability: Support driving process improvement and operational excellence within our vendor community by reducing costs, defects, and lead times, while increasing innovation Traffic: Analyzing traffic channels and working on initiatives to generate traffic by supporting the development and execution of marketing and merchandising campaigns Conversion: Planning and executing promotional activities and improving customer journey on Amazon<br><br>Alongside this, you will contribute to improving the efficiency of the service itself. We are constantly working to build scale for this service through the right set of tools and cross-functional collaboration including but not limited to Tech teams.<br><br>This role is available in Dubai, United Arab Emirates<br><br>This role offers 360° exposure to different areas of the industry e-commerce, opening a multitude of career paths.<br><br>Key job responsibilities<br><br> Be the point of brand and category expertise for Amazon Tier 1 Vendors - serving as a trusted business advisor Help by innovating new solutions to complex business challenges Own and manage significant pool of Tier 1 Vendors Developing, selling, implementing, and evaluating business plans to deliver or exceed on the vendor improvement plans Collaborating with multi-functional teams (Marketing, Finance, Supply, Operations, among others) Managing and improving pricing, visibility, and availability for your brands Translate Category Business Plans into tangible action plans Develop productive working relationships with the vendors and create the mutually beneficial value Turn raw data and insights into actionable conclusions Use analytical tools and integrate various data systems to develop new insights Identify opportunities to improve our products, services, processes, systems, and tools Work with different parts of the Amazon business to implement improvement projects, including working with category teams, product teams, and technical support team<br><br>Basic Qualifications<br><br> Bachelor's degree in Supply Chain, Business, Engineering, or a related field Experience that includes strong analytical skills, attention to detail, and effective communication abilities Experience in MS Office including Excel, or experience with computer skills, including proficiency in MS Office (Word, Excel, Power Point) Experience in e-commerce, digital products or entertainment industries Experience in English-language communication skills, both written and verbal Between 1 – 4 years of experience in key accounts management, projects management, customer facing roles or commercial roles<br><br>Preferred Qualifications<br><br> Experience in e-commerce, digital advertising, or media Experience with brand strategy Experience in sales or account management Experience in process improvement Experience managing large amounts of data Experience using analytical specific tools such as Google Analytics, SQL or HTML<br><br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br>Company - Souq.com for E-Commerce LLC<br><br>Job ID: A10511759
Overview<br><br>We Are Pepsi Co<br><br>Pepsi Co is a leading name in North Africa’s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, Pepsi Co provides essential support to local economies and partners closely with communities throughout the region.<br><br>Guiding Vision and Regional Impact<br><br>Pepsi Co’s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with Pepsi Co Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.<br><br>Empowering Our People and Communities<br><br>Our dynamic teams drive the Pepsi Co culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.<br><br>Diversity and Inclusion Commitment<br><br>Pepsi Co stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both Pepsi Co and the communities in North Africa.<br><br>Responsibilities<br><br>Support sales function in the warehouse to achieve the annual targeted volumes at optimum cost through ensuring the availability of the resources needed from spaces, equipment, HC and products, and managing them. Ensure the products’ loading process on sales trucks to be in the right quantity, quality, pattern and time Ensure the proper procedures for storing and managing products in the warehouses maintaining its safety, integrity and quality from the time of receipt till the time of issuance, including implementation of First In First Out concept (FIFO). Manage the warehouse’s purchases budget and follow up on the controllable S&D and MOH budgets in coordination with regional logistics managers. Organize receiving the finished goods from the plant & warehouse to keep enough stock. Coordinate with SP&L SPV in plant to send the RB. And supervise RB Sorting before sending them. Lead the Safety Action Team (SAT) regular meeting to Ensure H&S environment is in place. Ensure H&S and quality regulations are followed by all warehouse’s HC and report in case of obstacles. Implement food safety according to AIB standards. Support and implement warehouse management Best Practice and processes. Supervise the repackaging of finished goods through ensuring that materials needed are available Calculating the productivity of the warehouse and confirming hours made through M&W. And preparing daily reports for any differences in inventory and put plans if there is a difference – have weekly meetings to share findings with the rest of WH EEsPrepare daily and weekly reports for HO regarding the stocks in the warehouse (Finished Goods, RB, & near expiry products). And coordinate with HO on what to do with Crate, plastic separates, and wood pallets. Manage the waste products efficiently (damaged / expired). Coordinate with internal quality and finance departments and with the tax authority with regards to getting rid of these products periodically. Conduct performance appraisal for direct reports of high quality and meeting deadlines. Develop warehousing function EEs. And participate in technical interviews Ensure implementing proper policies and procedures related to marketing equipment management (MEM), scrapped materials’ selling and shipping necessities’ management (wooden pallets and plastic separators (Move only). Ensure all related SP&L interactions with different departments in the site are following the COSO standards Coordinate between internal fleet workshops in the warehouses and central fleet management team responsible for the site in case of any issues related to the fleet readiness. Ensure maintaining good relations with land/s owner/s and the governmental authorities in the area and report in case of any foreseen issues that affect the operations (Move only) <br><br>Qualifications<br><br>Bachelor of Engineering.3 - 5 years’ experience in LD&T related activities. Good command of English language. Good managing people skills. Very good knowledge of computer office programs (excel, powerpoint and word) and ERP systems. Strong Leadership skills Excellent communication skills. Ability to deal with diverse backgrounds. Good analytical thinking skills to be able to identify opportunities. Good presentation skills. Good understanding of basic financial analysis
Application Deadline: 31 October 2026Department: Security Location: Egypt - Cairo Compensation: EGP0 / month<br><br>Description<br><br>Royal Maxim Palace Kempinski<br><br>DEFINITION<br><br>Under general supervision, coordinates a departmental safety program; makes inspections and conducts safety training; and performs related duties as required.<br><br>DISTINGUISHING CHARACTERISTICS:<br><br>This class serves as technical safety specialist in a department. This class differs from the Risk Analyst by the latter's responsibility for coordination and implementation of a countywide safety program.<br><br>SCOPE<br><br>To provide a safe and secure hotel environment by safeguarding guests, employees and assets of hotel against fire and other hazards.<br><br>OVERALL OBJECTIVES<br><br>The job of Senior Safety Supervisor is executed satisfactorily when:All rules & regulations are strictly established and adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP. Risk assessments completed for all tasks and implemented Job Safety analyses in place and being operated. Adequate (suitable) provision of first-aid and welfare facilities and support. A safe workplace without risk to health. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of daily activities.<br><br>The Senior Safety Supervisor is responsible of the following Talent Development tasks for their department:Support and implement new Talent Development initiatives. Identify internal and external talents* that match Kempinski’s DNA values. Support in growing talent in order to present candidates in quarterly Talent Transfer Calls. Take the time to meet all new Food & Beverage employees. Support the Director of Food & Beverage in conducting yearly performance appraisal TTTT and give employees regular feedback on their job performance.*A Hotel Talent is an employee, who has the ability to do the current job in their hotel and can be promoted to the next level. Mobility is what makes this person a Kempinski Talent.<br><br>Key Responsibilities<br><br>MAIN RESPONSIBILITIESInvestigates, prepares and reviews reports of injury, property damage and claims involving the department. Inspects facilities, construction sites, equipment, work practices and safety devices for conformance with legal requirements. Reports findings and recommends changes to establish safer working conditions. Makes follow up inspections to ensure compliance to the Kempinski standards. Coordinates the record keeping of industrial injuries and safety training. Assists with the development of departmental safety policies and procedures regarding emergency management response planning and workplace safety. Reviews Federal, State and local hazardous materials handling and safety regulations and recommends policies and procedures to comply with these regulations. Advises management on environmental and safety matters, laws and regulations affecting the department. Develops safety training materials and newsletters; conducts safety meetings on requirements of applicable Federal, State and local regulations. Produces daily shift report. Undertakes audits to ensure the workplace satisfies health, safety and welfare requirements for ventilation, temperature, lighting, sanitary, washing and rest facilities. Audits each department in accordance with schedule of work. Ensures all company Prevention and precautions against, or adequate control of, exposure to hazardous substances, and danger from flammable, explosive, electrical, noise, radiation and manual handling risks are in place. Responsible for managing and training shift emergency teams to ensure evacuation and controls are in place. Provides maintenance services for all fire extinguishers and fire alarm monitoring system. Leads the fire fighting team on emergency Provides maintenance services for all fire extinguishers and fire alarm monitoring system Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.<br><br>Skills, Knowledge and Expertise<br><br>NATIONALITY: Eligible for a working permit in country of hire.<br><br>EXPERIENCE: :Two years of experience in safety inspection, promotion or training; or,A combination of training, education, and experience that is equivalent to the employment standard listed above and that provides the required knowledge and abilities. EDUCATION:College-level course work in Occupational Health and Safety, Industrial Hygiene, Environmental Engineering or related field is highly desirable. LANGUAGE : Ability to work and communicate in a multinational environment:Local language – excellent verbal and written skills English – excellent verbal and written skills Additional language - beneficial Knowledge of: accident prevention and industrial safety practices; safety and occupational health laws and procedures; methods of assessing safety hazards and controls; hazardous materials storage and transfer procedures; emergency preparedness activities.<br><br>Ability to: identify health and safety hazards and determine proper courses of action to mitigate hazards; conduct accident investigations and identify unsafe conditions, equipment and practices; analyze situations accurately and adopt timely and effective recommendations; interpret safety and environmental laws and regulations; plan and present safety training programs; communicate effectively orally and in writing; establish and maintain effective working relationships.<br><br>TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training:Word and Excel Power Point INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:Integrity & trustworthiness People Oriented Straightforward Situational Awareness Self development Interpersonal and intercultural skills Motivational skills Planning & organizational skills Communication and listening skills Follow-up OTHER SKILLS: Depending on region and property Flexibility in the scheduling Initiative
Responsible for leading and managing the organization’s data engineering function, ensuring the development and delivery of scalable, reliable, and high-performing data platforms and pipelines aligned with business objectives. This role focuses on defining data engineering standards, practices, and frameworks to enable efficient data ingestion, transformation, integration, and processing across cloud and on-premises environments. The Data Engineering Manager leads and mentors data engineers, oversees engineering projects and delivery, and collaborates closely with data architecture, governance, analytics, and business teams to ensure data solutions are secure, governed, high-quality, and optimized for performance and scalability.<br>Data Architecture & Design:Develop and maintain a scalable, secure, and high-performance data architecture aligned with business needs. Ensure seamless data flow between systems, integrating structured and unstructured data sources. Define and implement best practices for data storage, processing, and security. Select and optimize data platforms, tools, and technologies for efficiency and cost-effectiveness.<br>Data Modeling:Design and implement data models (dimensional, relational, Data Vault, NoSQL) to support operational and analytical use cases. Ensure consistency, accuracy, and integrity of data models across the organization. Continuously refine models to improve performance and adaptability to evolving business requirements. Establish and enforce data modeling standards and governance.<br>Data Engineering and Pipeline Development:Build, optimize, and maintain automated ETL/ELT pipelines to process large-scale data. Troubleshoot, debug and upgrade existing ETL solutions. Enhance data infrastructure to support efficient storage, retrieval, and transformation. Implement automation to reduce manual processes and increase workflow efficiency. Ensure data pipelines are robust, scalable, and support real-time and batch processing. Identify data discrepancies and develop data metrics.<br>Innovation & Technology Adoption:Stay up to date with the latest trends in data architecture, engineering, and analytics to identify and implement innovative solutions. Research and integrate cutting-edge tools and platforms to enhance data management capabilities and streamline processes. Encourage a team culture focused on continuous improvement, supporting experimentation with new technologies and methodologies. Develop and execute a technology roadmap to ensure the team is using the best tools available to meet both current and future data needs.<br>Optimization & Performance Management:Define and enforce data governance policies, ensuring compliance with GDPR, and other regulations. Monitor and optimize database performance, query execution, and storage efficiency. Manage data quality, metadata, and lineage to ensure reliability and transparency. Implement proactive monitoring and alerting for data infrastructure health. Monitor performance and quality control plans to identify improvements.<br>Collaboration with Cross-Functional Teams:Work closely with data scientists, business analysts, and BI teams to understand data requirements and design solutions that enable advanced analytics, reporting, and decision-making. Act as a bridge between business units and IT, ensuring that data architecture and engineering solutions meet both technical and business needs. Lead efforts to optimize data workflows and processes across departments, driving efficiency and alignment in data operations.<br>Development of Employee’s Performance:Provides support for professional development of direct reports. Direct the hiring, or performance evaluation of the team and oversee their daily activities. Motivate, organize and encourage teamwork within the workforce to ensure targets are met or exceeded. Monitors Training Effectiveness Reports on Training Activities<br><br>Educational Requirements: Bachelor’s or Master’s degree in Computer Science, Engineering, Information Systems, or a related field. Advanced degrees provide deeper technical and strategic insights, enabling the professional to drive complex data solutions and innovations at the organizational level.<br>Special Certification or Training Required: Certified Data Management Professional (CDMP) – Preferred for expertise in data architecture and governance is preferred. Microsoft Certified: Azure Data Engineer Associate or AWS Certified Data Engineer Associate is preferred.<br>Required Industry Experience: 8+ years of experience in Data Architecture, Data Engineering, and Data Modeling with a proven track record of leading large-scale enterprise data initiatives. Expertise in designing, implementing, and optimizing complex data ecosystems in hybrid environments. Strong background in data governance, security, compliance, and risk management across enterprise systems. Hands-on experience managing data integration, migration, and transformation projects in a large-scale business setting. Technological Requirements: Deep expertise in architecting, optimizing, and managing both relational (e.g., Oracle, Postgre SQL) and NoSQL (e.g., Mongo DB, Cassandra) databases. Proven track record of designing and implementing scalable, enterprise-level Data Warehouse (DWH) architectures. Expert-level proficiency in writing and tuning complex SQL queries, stored procedures, functions, and triggers for high-performance data processing. Strong expertise in data modeling techniques (conceptual, logical, physical, dimensional, and semantic models). Deep understanding of data integration patterns, streaming data platforms, and event-driven architectures, and quality frameworks. Proficiency with cloud data platforms (AWS, Azure, GCP) and modern ecosystem tools (Databricks, Snowflake, Big Query, Synapse). Strong command of ETL/ELT frameworks, APIs, and microservices for data delivery. Proven expertise in architecting and managing data lakes and data warehouses for big data environments.<br>Language Requirements: Fluent in English.
Department: Factories Location: Egypt, Cairo<br>D365 Customer Engagement (CE) Developer will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. The developer will be responsible for designing, developing, and deploying custom solutions within the Microsoft Dynamics 365 Customer Engagement platform. The developer will work closely with the product teams to deliver scalable and efficient solutions that meet business needs.<br>YOUR KEY RESPONSIBILITIES:• Solution Development:• Collaborate with the product team (solution architect, product configuration experts) to understand the requirements and solution design• Works in close collaboration with Dev Ops Team, i.e. Product Managers, Solution Architects and Product Configuration Experts on defining Functional Specifications and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• Develop custom solutions for Dynamics 365 CE (Sales, Marketing, Customer Service, etc.) using tools like Java Script, C#, and other technologies supported by the platform.• Implement custom workflows, business process flows, plugins, and integrations with third-party systems.• Write and maintain clean, scalable code and assist in troubleshooting and debugging applications.• Assure usage of Azure Dev Ops CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration & delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Ensures creation & maintenance of development documentation in Azure Dev Ops Wiki• Support & Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Experts on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business & technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Adopt SAFE Agile principles and foster & advocate CI/CDs processes ensuring Dev Sec Ops practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.<br>ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's degree in computer science, Engineering, or a related field.• 2+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Microsoft Certified: Dynamics 365 Developer Associate or similar certifications are preferred.• Certifications in related fields (Azure, Power Platform) are an advantage.• Strong understanding of software development lifecycle and best practices.• Excellent problem-solving, analytical, and troubleshooting skills.• Good communication skills and the ability to collaborate effectively in a team environment.• Fluent in written and verbal English<br>Technical Expertise:• Proven experience in development of D365 Customer Engagement Apps and Mobile Apps.• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Strong proficiency in Java Script, C#, and . NET development.• Hands-on experience with Dynamics 365 SDK, Web API, and RESTful APIs.• Familiarity with Power Platform tools (Power Apps, Power Automate, Power BI) is a plus.• Understanding of Azure services and cloud computing principles.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and Dev Ops practices.<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
Company Description<br><br>Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br>Join us and become a Heartist®<br><br>Job Description<br><br>1 Clean the rooms according to identified standards.<br><br>2 Sign when taking and handing back keys.<br><br>3 Start off by dusting the general area in the lobby.<br><br>4 Organise the floor trolleys and procure missing material.<br><br>5 Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).<br><br>6 Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.<br><br>Clean the rooms under assigned to him/her according to the identified standards.<br><br>Fill in the room status, textile report and amenities report in the maid report.<br><br>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors.<br><br>10 Immediately report any room discrepancies.<br><br>11 Immediately hand in all lost and found items to the Housekeeping Office.<br><br>12 Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.<br><br>13 Perform all duties assigned by seniors.<br><br>14 Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).<br><br>15 Must take part in vocational trainings and sign the attendance form.<br><br>16 Be familiar with and implement the hotel’s security rules.<br><br>17 Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.<br><br>18 Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.<br><br>19 Regularly vacuum and mop the guest stairs.<br><br>20 Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.<br><br>21 Is clean, friendly, and hygienic.<br><br>22 Encourage colleagues to be productive by coming up with new ideas.<br><br>23 Is a member of the Emergency Response Team.<br><br>24 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br><br>25 To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br><br>26 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment<br><br>Carry out all responsibilities related to the quality management systems implemented at the facilities.<br><br>Carry out all other duties assigned by managers and hotel management not specified in the job description.<br><br>Qualifications<br><br>Education: At least a primary school or vocational diploma. Experience: Can learn the job in a few months and enhance knowledge in one year. Foreign Language: Not expected. Courses and Training: Not expected. Computer Literacy: Not compulsory. <br><br>Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined,
Department: Factories Location: Egypt, Cairo<br>Senior D365 Customer Engagement (CE) Developer will play a pivotal role in delivering D365 solutions that streamline the company sales and customer management processes. The developer will be responsible for designing, developing, and deploying custom solutions within the Microsoft Dynamics 365 Customer Engagement platform. The developer will work closely with the product teams to deliver scalable and efficient solutions that meet business needs.<br>YOUR KEY RESPONSIBILITIES:• Solution Development:• Collaborate with the product team (solution architect, product configuration experts) to understand the requirements and solution design• Works in close collaboration with Dev Ops Team, i.e. Product Managers, Solution Architects and Product Configuration Experts on defining Functional Specifications and splitting them in Backlog Items, providing sequence and effort/Story Points estimation.• Develop custom solutions for Dynamics 365 CE (Sales, Marketing, Customer Service, etc.) using tools like Java Script, C#, and other technologies supported by the platform.• Implement custom workflows, business process flows, plugins, and integrations with third-party systems.• Write and maintain clean, scalable code and assist in troubleshooting and debugging applications.• Assure usage of Azure Dev Ops CI/CD Pipelines (ALM, YAML)• Integrate D365 CE with third-party applications and legacy systems, where relevant and collaborate with integration teams to provide recommendations and support for configuration & delivery• Troubleshoot and resolve complex technical issues that the development team encounters• Ensures creation & maintenance of development documentation in Azure Dev Ops Wiki• Support & Continuous Improvement:• Provide post-implementation support, troubleshooting, and user guidance.• Suggest enhancements to improve solutions and optimize performance.• Works very closely with Solution and Platform Architects, Product Configuration Experts on Performance Improvements opportunities and new functionalities architecture.• Stay current with the emerging trends and technologies, tools, and best practices within the Microsoft D365 ecosystem• Collaboration:• Build and maintain strong relationships with business & technology stakeholders, ensuring satisfaction and successful delivery of solutions.• Adopt SAFE Agile principles and foster & advocate CI/CDs processes ensuring Dev Sec Ops practices are in the DNA of every product lifecycle• Provide status updates, manage risks, and address any issues that arise during the product delivery lifecycle.<br>ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's degree in computer science, Engineering, or a related field.• 3+ years of hands-on experience in Microsoft Dynamics 365 CRM Implementation projects• Microsoft Certified: Dynamics 365 Fundamentals (or higher) preferred.• Microsoft Certified: Dynamics 365 Developer Associate or similar certifications are preferred.• Certifications in related fields (Azure, Power Platform) are an advantage.• Strong understanding of software development lifecycle and best practices.• Excellent problem-solving, analytical, and troubleshooting skills.• Good communication skills and the ability to collaborate effectively in a team environment.• Fluent in written and verbal English<br>Technical Expertise:• Proven experience in development of D365 Customer Engagement Apps and Mobile Apps.• Experience working with one or more of the D365 CE modules: Sales, Service, Marketing.• Strong proficiency in Java Script, C#, and . NET development.• Hands-on experience with Dynamics 365 SDK, Web API, and RESTful APIs.• Familiarity with Power Platform tools (Power Apps, Power Automate, Power BI) is a plus.• Understanding of Azure services and cloud computing principles.• Having strong understanding of Software Development Life Cycle and experience working in Agile environment and participating in Agile ceremonies.• Quick learner and adaptive to new and challenging technological environments. Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.• Experience with Agile methodologies (Scrum, SAFe) and Dev Ops practices.<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
Department: Data Insights & Automation, Digital & Technology Platform Services. Location: Cairo, Egypt.<br>We are looking for a highly skilled and experienced Senior Data Mesh Platform Engineer with strong technical expertise in Azure and software engineering to join our team in Coca-Cola Hellenic Digital & Technology Platform Services (DTPS) as part of the Data Management Platforms team.<br>You will have the opportunity to contribute to the design, development, and continuous improvement of our enterprise Data Mesh Platform, enabling data-driven insights, predictive capabilities, and smarter decision-making for end users across all our countries.<br>The role involves close collaboration with business stakeholders and IT teams, with the opportunity to build scalable platform capabilities that enable integration and transformation of data from multiple systems into reusable data products powering analytical solutions and AI/ML models.<br>YOUR KEY RESPONSIBILITIES:• Design, develop, and maintain scalable platform solutions using Python, Object-Oriented Programming, and Spark.• Build and enhance platform capabilities using Azure services and frameworks such as Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Data Lake Storage, Microsoft Fabric, and related technologies.• Work with stakeholders and Product Managers to understand required platform capabilities.• Contribute to the evolution and continuous improvement of the Data Mesh Platform roadmap and capabilities.• Support platform lifecycle management, including upgrades, operational stability, reliability, monitoring, and continuous improvements.• Participate in solution design, testing, troubleshooting, deployment, and operational excellence across Azure environments.• Contribute to engineering best practices, technical standards, and knowledge sharing across the team.• Stay updated with the latest Azure data technologies and best practices• Ensure that solutions are scalable, reliable, secure, and aligned with organizational standards and policies.• Collaborate with data scientists, BI analysts, and business stakeholders to understand requirements and translate them into technical solutions - including data products that feed AI/ML models built on Databricks.• Contribute to Agile/SAFe delivery processes, including technical planning and sprint execution.<br>ARE THESE YOUR SECRET INGREDIENTS?• Bachelor's degree in Information Technology, Computer Science, or related field.• 3+ years of experience in software engineering, platform engineering, or data platform engineering roles.• Practical experience in object-oriented programming, design patterns, software architecture• Understanding of algorithms and data structures, with focus on solving complex problems• Ability to write well designed and testable code• Proficiency in Python and Spark• Advanced knowledge of Azure data services and frameworks, such as Azure Data Factory, Azure Databricks, Azure SQL Database, Azure Data Lake Storage• Familiarity with data warehousing and business intelligence concepts and methodologies• Ability to work independently and deliver under ambiguity.• Excellent communication skills - able to translate technical concepts for business stakeholders and vice versa.• Excellent problem-solving and debugging skills.• Excellent spoken and written English• Communication, organizational and analytical skills Preferred Qualifications:• Practical experience with C/C++/Java/C# is a plus• Experience with real-time or near-real-time streaming pipelines (Azure Event Hubs, Apache Kafka, Spark Streaming).• Experience with CI/CD for data pipelines using Azure Dev Ops, Git, and infrastructure-as-code (Terraform).• Familiarity with Dev Sec Ops principles and experience working within the SAFe Agile framework.• Knowledge of SAP BW (extractors, transformations, queries, data export) and experience supporting BW migrations.• Knowledge about SAP BDC platform• Experience with big data technologies such as Hadoop, Spark, and Hive, and large data volume management.• Analytical and problem-solving mindset - you enjoy finding root causes, not just symptoms.• Databricks or Azure Data Engineer certification is a plus<br>ABOUT YOUR NEW TEAM:We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact. We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth. We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be. And although we have so much to be proud of, we always stay humble. We believe the real magic happens – for us and for you – when we OPEN UP.<br>AT COCA-COLA HBC, DIVERSITY HELPS US THRIVEAt Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>We are seeking an exceptional Concierge Agent to join our hospitality team in Cairo, Egypt. As a Concierge Agent, you will be the ultimate guest ambassador, delivering personalized service and turning every request—no matter how unique or challenging—into an unforgettable experience. This role requires a professional, empathetic, and detail-oriented individual who thrives in a fast-paced environment and is passionate about exceeding guest expectations.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Serve as a knowledgeable hotel ambassador by maintaining current information about hotel facilities, local attractions, dining options, entertainment venues, and city happenings to provide accurate and helpful guidance to guests</li>
<li>Manage a diverse range of guest requests with enthusiasm and efficiency, including dining reservations (both in-house and off-property), entertainment bookings, transportation arrangements, tours, medical services, florist services, and other specialized requests</li>
<li>Develop and maintain comprehensive guest preference records and history to personalize future interactions and demonstrate genuine care for returning guests</li>
<li>Cultivate and maintain a professional network of reliable service providers and local contacts to facilitate seamless coordination of guest requirements</li>
<li>Ensure the availability and organization of printed materials such as brochures, city maps, restaurant guides, and promotional information for guest distribution</li>
<li>Respond to guest inquiries with positivity, transparency, and a solutions-oriented mindset, maintaining composure and courtesy under pressure</li>
<li>Follow through on all guest requests and endorsements, ensuring timely completion and follow-up communication</li>
<li>Maintain absolute integrity and trustworthiness in all financial matters and guest interactions</li>
<li>Adhere to all departmental standard operating procedures, safety policies, and organizational guidelines</li>
<li>Collaborate effectively with colleagues across departments to create a service-driven, results-focused work environment</li>
<li>Perform additional duties as assigned to support the overall success of the hospitality operation</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Required qualifications:</strong></p>
<ul>
<li>Minimum 1 year of professional experience in customer service, hospitality, or a related guest-facing industry</li>
<li>Fluency in English with excellent written and verbal communication skills</li>
<li>Strong interpersonal and problem-solving abilities with the capacity to handle complex, multifaceted requests</li>
<li>Exceptional organizational skills with the ability to manage multiple tasks simultaneously</li>
<li>Proficiency with computer systems in a Windows environment, including Microsoft Word, Excel, and PowerPoint</li>
<li>Demonstrated ability to remain calm, courteous, and focused on guest needs in high-pressure situations</li>
<li>High level of responsibility, reliability, and personal integrity</li>
<li>Proven ability to work collaboratively as part of a team while maintaining individual initiative</li>
<li>Flexibility and adaptability to changing priorities and guest needs</li>
<li>Strong time management skills and results-oriented approach to task completion</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p>
<p><strong>What is in it for you:</strong></p>
<ul>
<li>Employee benefit card offering discounted rates at Accor worldwide</li>
<li>Learning programs through our academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference through our corporate social responsibility activities, like Planet 21</li>
</ul>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<h4>Hotel overview</h4>
<p>Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claiming Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.</p>
<p>The spectacular reception leads the way to 566 elegantly designed rooms, suites, restaurants, bars and a health club on the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.</p>
<h4>Physical aspects of position</h4>
<ul>
<li>Constant standing and walking throughout shift</li>
<li>Frequent lifting and carrying up to 30 lbs</li>
<li>Occasional kneeling, pushing, pulling, lifting</li>
<li>Occasional ascending or descending ladders, stairs and ramps</li>
</ul>
<h4>Visa requirements</h4>
<p>Must be legally permitted to work in Egypt.</p></p><p></p>
Company Description<br><br>"Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"<br><br>Job Description<br><br>Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management. Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner. Manage all business and functions of the F&B Department. Manage operations to ensure the highest quality delivery of food and beverage products and service. Control and analyse the below points: Sales and costs Display quality and service standards of F&B products Ensure proper use, protection and maintenance of departmental utensils and equipment Conduct activities to increase customer satisfaction and, enhance service quality. Consolidate business relationships between employees in the department. Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up. Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department. Organise meetings to obtain data and achieve results. Make plans with department managers in order to deliver successful organisations within the hotel. Assist the Food and Beverage Manage in updating the below areas related to food and beverages according to the hotel’s policies and procedure: Finance, standards, employees and trainings, outlets and recreation/entertainment Conduct promotional activities to increase sales and conduct meetings for banquet organisations Ensure protection, maintenance and replacement of materials and utensils. Research opportunities for professional self-development. Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisor and employees. Implements and monitors employee-related decisions made during the management meetings. Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility. Responsible for supervisors and employees at all levels in the department. Maintain good relationship with service or product suppliers. Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork. Take part in the Food Safety Team and attend MR meetings. To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.). To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment. To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staffs. To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling reducing chemical dirtiness. Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities. Carry out all other duties assigned by managers and hotel management not specified in the job description. <br><br>Qualifications<br><br>Education: 4-year bachelor's degree Experience: At least 10 years’ experience in the industry. Foreign Language: Sufficient level of English to communicate effectively with guests and employees. Courses and Training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field. Computer Literacy: MS offıce applications. Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis. <br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>We're looking for a dedicated and professional Security Officer to join our dynamic team in Cairo, Egypt. As a Security Officer, you will play a vital role in ensuring the safety and security of our premises, employees, and visitors. This position requires a detail-oriented individual with exceptional observation skills, the ability to remain calm under pressure, and a commitment to maintaining the highest standards of security. You'll work collaboratively with various departments to create a secure and welcoming environment for all stakeholders while demonstrating both assertiveness and empathy in your interactions.</p><br><ul><li>Patrol and monitor assigned areas to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points</li><li>Respond promptly to alarms and emergency situations, coordinating with local law enforcement and emergency services when necessary</li><li>Monitor and control facility access, including verifying identification, issuing visitor badges, and maintaining accurate visitor logs</li><li>Conduct thorough security screenings of personnel, vehicles, and materials entering the premises in accordance with established protocols</li><li>Operate and monitor surveillance equipment, including CCTV systems, and analyze footage to identify potential security concerns</li><li>Investigate and document security breaches, incidents, and suspicious activities with accuracy and attention to detail</li><li>Perform regular safety and security checks to identify potential hazards, vulnerabilities, and areas for improvement</li><li>Assist in the development and implementation of security policies, procedures, and best practices</li><li>Provide excellent customer service while maintaining a professional and assertive demeanor with employees, visitors, and external partners</li><li>Collaborate with other departments and security personnel to ensure a cohesive and secure environment</li><li>Prepare and maintain accurate, organized logs, reports, and records of all security-related activities</li><li>Participate in ongoing security training and stay updated on relevant security protocols, technologies, and industry standards</li><li>Respond to and manage emergency situations with decisiveness and resilience</li></ul><br>Qualifications<br><br><ul><li>Minimum 0-3 years of professional experience in a security role, preferably in hotel operations, corporate facilities, or similar environments</li><li>Valid security license and clearance as required by Egyptian regulations and local authorities</li><li>Certification in CPR and First Aid</li><li>Strong knowledge of security protocols, procedures, and industry best practices</li><li>Excellent observation skills and meticulous attention to detail</li><li>Proficiency in computer applications, including Microsoft Windows and security management systems</li><li>Outstanding interpersonal and communication skills with the ability to interact professionally and respectfully with diverse groups of people</li><li>Demonstrated ability to remain calm, make sound decisions, and take appropriate action in high-pressure and emergency situations</li><li>Strong problem-solving skills and the ability to think critically and analytically</li><li>Excellent written communication skills for preparing clear, concise, and accurate reports</li><li>Physical fitness and the ability to stand for extended periods while performing security-related duties</li><li>Flexibility to work various shifts, including nights, weekends, and holidays as required</li><li>High level of integrity, reliability, and discretion with the ability to maintain confidentiality</li><li>Proficiency in English; knowledge of Arabic or other local languages is a plus</li><li>Ability to work independently while demonstrating strong collaborative and team-oriented skills</li><li>Knowledge of emergency response procedures and crisis management</li></ul><br>Additional Information<br><br><p>Your team and working environment:<br>• A passionate and inspired team that creates unique experiences for all they meet.<br>• We recognize and celebrate our team and individual success <br>Hotel Overview: Overlooking one of Cairo’s most beautiful Nile views, Nile City Towers complex is a business destination claim to Egypt’s corporate success. Built on a total area of 16,000 sqm, Nile City Towers boasts a 170 meter Nile façade and its two towers are an anchor to an exclusive shopping center, upscale housing, a five-star hotel, 8-screen cinema and 4 floors of underground parking.<br>The spectacular reception leads the way to 543 elegantly designed rooms, suites restaurants, bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a sky-high swimming pool.<br>Physical Aspects of Position (include but are not limited to): <br>• Constant standing and walking throughout shift.<br>• Frequent lifting and carrying up to 30 lbs.<br>• Occasional kneeling, pushing, pulling, lifting.<br>• Occasional ascending or descending ladders, stairs and ramps.<br>Visa Requirements: Must be legally permitted to work in Egypt.<br>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>What is in it for you:<br>• Employee benefit card offering discounted rates at Accor worldwide<br>• Learning programs through our Academies<br>• Opportunity to develop your talent and grow within your property and across the world!<br>• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>Why join us?</span></strong></span></p><br><br><p><span>To continuously provide high quality processing service related to GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent on process assigned to. Receives customer calls in a call center environment. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution. May be responsible for achieving individual sales goals. </span></p><br><br><p><span><strong><span>The Opportunity: </span></strong></span></p><br><br><p><span><strong>Role Context</strong></span></p><br><br><ul><li><span><span>Good communication skills – Verbal </span></span></li><li><span>Business writing skills</span></li><li><span><span>Attention to detail </span></span></li><li><span><span>Proven track record of strong focus towards high levels of Quality and Customer Service. </span><span>Ability to multi-task, depending on the criticality of the tasks</span></span></li><li><span><span>Self-motivated and should be able to work under minimal supervision</span></span></li><li><span><span>Good team player </span></span></li><li><span><span>Flexibility to work in different shifts including weekends </span></span></li><li><span><span>Strong Relationship building skills </span></span></li><li><span><span>Quick Learner </span></span></li></ul><p><span><strong><span>What you’ll do:</span></strong></span></p><br><br><p><span><strong><span>Principal Accountabilities / Key activities and decision-making areas </span></strong></span></p><br><br><p><span><strong><span>1- Impact on the business</span></strong></span></p><br><br><ul><li><span>Ensure that the productivity and quality levels are achieved as per the standards sent for the process. </span></li><li><span>Proactively identify issues, if any, and escalate. </span></li><li><span>Provide service to customers by focusing on resolving requests efficiently, accurately, and professionally. </span></li><li><span>Defuse irate customers and resolve challenging inquiries utilising negotiation skills while following guidelines in an effort to satisfy the customer. </span></li><li><span>Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.</span></li><li><span>To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. </span></li><li><span>Issues/problems are effectively investigated and resolved or appropriately referred with recommendations.</span></li><li><span>Maintain equipment, systems and general work environment in good condition, adhering to all appropriate procedures.</span></li></ul><p><span><strong><span>2- Customer (External/ Internal)</span></strong></span></p><br><br><ul><li><span>Receive/make calls from/to customers (internal/ external).</span></li><li><span>Process customer instructions accurately to achieve agreed quality standards and targets (as amended or notified from time to time) on all the processes worked.</span></li><li><span>Act effectively on all customer feedback.</span></li><li><span>Proactively escalate to the Line Management any issues / transactions that would impact service delivery or potential loss to the bank.</span></li><li><span>Respond to mails/queries related to process timely with a cc to the Line Manager.</span></li><li><span>Ensure no Ops Losses (Actual, Potential or Near Misses) are incurred due to the errors made.</span></li></ul><p><span><strong>3- Impact on Process</strong><br></span></p><br><br><ul><li><span>Meet targets on productivity and accuracy as per the targets and metrics defined for the process. </span></li><li><span>Instructions/requests to be correctly interpreted, understood and implemented. </span></li><li><span>Ensure that the process related procedures are implemented as per the process manuals. </span></li><li><span>Ensure that fraud/errors/irregular transactions (if any) are identified and escalated. </span></li><li><span><span>Ensure that the process requirements are met, adhered to, completed in </span>accordance with established procedures and standards set. </span></li><li><span>Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks. </span></li></ul><p><span><strong><span>4- Other Responsibilities</span></strong></span></p><br><br><ul><li><span><span>Participate in development of cohesive teams.</span></span></li><li><span><span>Foster development of co-workers.</span></span></li><li><span><span>Contribute to the creation of a supportive work environment driven by people centric values.</span></span></li><li><span><span>Build professional relationships with colleagues in other areas.</span></span></li><li><span>Acquire and update knowledge on procedures related to relevant processes.</span></li><li><span>All data requirements (timesheets, leave requests, absence requests and ad hoc process information) is completed and updated in a timely manner.</span></li><li><span>Work productively, professionally and demonstrate ways to improve customer service. </span></li><li><span>Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed. </span></li><li><span>Participate in team meeting / team activities and work towards sustaining team spirit.</span></li></ul><p><span><strong><span>What you will need to succeed in the role: </span></strong></span></p><br><br><p><span><strong><span>Knowledge </span></strong></span></p><br><br><ul><li><span>Entry level qualification as required for the process / as per the benchmark agreed upon between HR and Operations. </span></li></ul><p><span><strong><span>Experience </span></strong></span></p><br><br><ul><li><span>Work experience (1-2 years of experience is good to have) </span></li></ul><p><span><strong><span>Skills </span></strong></span></p><br><br><ul><li><span>Ability to speak and understand English fluently. </span></li><li><span>Ability to write business letters and reports.</span></li><li><span>Good conversational skills to hold the attention of the customer on the telephone. </span></li><li><span>Ability to grasp quickly. </span></li><li><span>Ability to understand and interpret numeric data. </span></li><li><span>Minimum, basic computer knowledge. </span></li><li><span>Flexibility to work shifts. </span></li><li><span>Ability to build rapport with people. </span></li><li><span><span>Ability to maintain focus while working with voluminous data.</span> </span></li></ul><br><p><span><strong><span>What additional skills will be good to have?</span></strong></span></p><br><br><ul><li><span>Good MS Office skills.</span></li><li><span>Good reporting and reading MIs.</span></li><li><span>Understanding real-time urgency.</span></li></ul><p><span><strong><span>You’ll achieve more at HSBC </span></strong></span></p><br><br><p><span>HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, colour, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” </span></p><br><br><br><p><span>Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.</span></p><br><br><br> </div>