Computer Teacher Jobs in Egypt

Functional Consultant - Microsoft Dynamics 365 For Finance Sales, and Operations (Finance / Sales / HR / Supply Chain) An esteemed Enterprise Solutions Consultation Firm, recognized as a Microsoft Business Solutions Partner and situated in Saudi Arabia, is currently in search of a highly experienced, full-time Dynamics 365 Consultant. The firm specializes in Microsoft Dynamics Solutions, and the successful candidate will be expected to serve as a Functional Consultant for Microsoft Dynamics 365 for Finance and Operations, demonstrating a hands-on approach to their duties. This role is a proactive, experience-oriented position that requires the candidate to actively participate in client implementation projects. The successful candidate will be initially based in Egypt, with the expectation of traveling to the Kingdom of Saudi Arabia as necessitated by project commitments.<br>Job Description:Responsible for the implementation of Any of Microsoft Dynamics 365 modules Finance / Sales / HRM / Supply Chain modules in the various company’s projects within the planned schedule. Following and achieving his learning plans and the required learning readiness and certification objectives on time. Responsible for high-quality deliverables to customers (documents, process testing, training, etc.) as per the company standards. Executing R&D plans that meet the company's strategy and succeeding to achieve its goals. Performing pre-sales activities for his subject matter (demos, proof of concepts, etc.)<br>Job Requirements Personality & Soft Skills Requirements:A highly ethical & disciplined personality. Superior people skills, team-oriented and very personable. Ability to build, inspire and work in teams. Very good English is written and spoken. Proven experience & knowledge in any of D365 modules Finance, Sales, HRM, and Supply Chain modules & consultancy skills such as (business processes, business analysis, fit/gap analysis and etc.) Excellent computer skills (Project, Visio, Power Point, Word, Excel, etc.). Excellent communication, presentation and documentation skills. An enthusiastic fast learner. Education & Work Experience:A Bachelor's degree in Engineering, Business or Information Systems. ERP working experience of 3-6 years in Microsoft Dynamics AX/365 Finance AND/OR HRM Modules. Microsoft Dynamics 365 for Finance & Operations Certified.

Purpose of the Role<br>We are seeking an experienced and highly skilled Senior Software Quality Control Engineer to lead quality assurance efforts and ensure the reliability, performance, and quality of our software products within an Agile/Scrum environment. The Senior QC Engineer will drive testing strategies, mentor junior QC team members, actively participate in sprint ceremonies, and collaborate with cross- functional teams to enforce quality standards throughout the software development lifecycle (SDLC).<br>Required Qualifications<br>Bachelor’s degree in computer science, Software Engineering, Information Technology, or a related field.5+ years of experience in Software Quality Control or Quality Assurance, with at least 2 years in a senior or lead role. Strong understanding of Agile methodology and Scrum framework (sprint cycles, ceremonies, artifacts, and roles). Proven experience leading QC efforts within Scrum teams and driving quality across multiple projects. Expert-level proficiency in test management and defect tracking tools (Azure Dev Ops, Jira, or similar). Strong experience with manual testing techniques (black-box, white-box, boundary value, equivalence partitioning, decision tables). Proficiency in API testing tools (Postman, Swagger, or similar). Deep understanding of the Software Development Lifecycle (SDLC) and Software Testing Lifecycle (STLC). Experience with test automation tools and frameworks (Selenium, Cypress, Playwright, or similar). Familiarity with CI/CD pipelines and Dev Ops practices. Strong analytical thinking, leadership skills, attention to detail, and problem-solving abilities. Excellent communication skills in English (written and verbal) with the ability to present quality reports to stakeholders. Experience in mentoring and coaching junior team members. Familiar with different AI models, able to utilize them wisely for productivity increasing.<br>Preferred Skills<br>ISTQB Advanced Level certification (Test Analyst or Test Manager). Certified Scrum Professional (CSP) or SAFe certification. Experience with performance testing tools (JMeter, K6, Gatling, or similar). Experience with security testing fundamentals (OWASP Top 10). Knowledge of version control systems (Git) and branching strategies. Experience with database testing and SQL queries. Familiarity with containerization (Docker) and cloud platforms (Azure, AWS). Languages English-Professional (written and spoken). Arabic

Company Description TP Group, known for nearly 47 years as Teleperformance, is a global leader in digital business services. In response to the AI era and evolving customer expectations, the company has transformed to become sharper, more modern, and deeply focused on empathetic interactions. Under the TP brand, the organization continues to innovate while maintaining its strong foundation in customer experience management. TP is committed to building future-proof solutions that support clients and their customers throughout their digital journeys. Team members join a company that values adaptability, intelligence, and human connection. Role Description This is a full-time, on-site Call Center Representative role based in Cairo, Egypt. In this position, the representative handles inbound and outbound customer calls, responds to inquiries, and provides accurate information about products and services. Daily tasks include resolving issues, documenting interactions in the system, and following established procedures and scripts while maintaining a professional and courteous tone. The representative is expected to meet performance targets related to call quality, handling time, and customer satisfaction, while collaborating with team members and supervisors when escalations or complex situations arise. The role requires adherence to company policies, participation in ongoing training, and consistent focus on delivering a positive customer experience. Qualifications Strong customer-facing skills, including experience in customer service, customer support, and maintaining high customer satisfaction. Well-developed interpersonal skills, with the ability to communicate clearly, listen actively, and manage challenging conversations. Basic to intermediate computer literacy, including the ability to navigate call center software, CRM tools, and standard office applications. Proficiency in spoken and written English; additional language skills are a plus. Ability to work on-site in Cairo, Egypt, with flexibility to work shifts, weekends, and holidays as needed. Strong problem-solving abilities, attention to detail, and reliability in meeting performance and attendance expectations. Previous experience as a Call Center Representative or in a similar customer contact role is preferred but not mandatory. High school diploma or equivalent; further education in business, communication, or related fields is an advantage.

Company Description ETISAL International Group is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, dedicated to delivering high-value, innovative customer service solutions. The company specializes in customized outsourcing services that meet each client’s unique business needs, allowing them to focus on their core operations. With global coverage and a strong understanding of diverse cultures, ETISAL International applies industry best practices and advanced technologies across various sectors. The organization places strong emphasis on quality, transparency, flexibility, integrity, and a passion for service. ETISAL International is committed to continuously enhancing its management and operational standards to exceed client expectations.<br>Role Description The Bilingual Customer Care Agent is a full-time, hybrid role based in Cairo, with a combination of on-site work and some work-from-home flexibility. The agent will handle inbound and outbound customer interactions, respond to inquiries, resolve issues, and provide accurate information and guidance in two languages. Day-to-day tasks include documenting customer interactions, updating records in the system, following established procedures, and escalating complex cases when needed. The role involves collaborating with team members and supervisors to meet service-level targets, maintain high customer satisfaction, and adhere to company policies. The agent is expected to represent ETISAL International professionally and uphold its commitment to quality and customer-centric service.<br>Qualifications<br> Ability to communicate fluently in two languages (including strong spoken and written skills in English and Arabic). Customer service skills, including active listening, problem-solving, and conflict resolution. Basic computer literacy and proficiency in using CRM systems, contact center tools, and standard office software. Strong interpersonal skills, including empathy, patience, and a professional phone and online etiquette. Time management and organizational skills to handle multiple inquiries and tasks efficiently. Previous experience in customer support, call centers, or BPO environments is an advantage. Ability to work in a hybrid setup in Cairo and adapt to rotating shifts if required. High school diploma or equivalent; post-secondary education in business, communications, or related fields is a plus.

Company Description Coldwell Banker®, founded in the US in 1906, is a global leader in full-service real estate with thousands of offices and Sales Associates worldwide. The brand has consistently been recognized as a top real estate franchise for its scale, sales performance, and international reach. Coldwell Banker entered Egypt in 2001 and quickly became a leading real estate broker with multiple branches across Cairo, Alexandria, and Red Sea areas. Coldwell Banker Intercontinental Affiliates now serves as Master Franchiser for Coldwell Banker and Coldwell Banker Academy across 35 countries in the Middle East, Eastern Europe, and Central Asia. The organization offers a strong brand, structured training, and regional growth opportunities for real estate professionals.<br>Role Description The Property Consultant role at Coldwell Banker Egypt is a full-time, on-site position based in Ezbet Zayed. The Property Consultant will support clients in buying, selling, and renting properties by conducting property viewings, presenting suitable options, and providing market insights. Daily activities include prospecting and following up with leads, building long-term client relationships, and maintaining an updated portfolio of listings. The role involves preparing and reviewing property documents, coordinating negotiations, and working closely with colleagues to meet sales targets in line with company standards. The Property Consultant is expected to uphold professional ethics, deliver high-quality customer service, and represent the Coldwell Banker brand in the local market.<br>Qualifications<br> Strong consulting and advisory skills to understand client needs and recommend suitable real estate solutions. Excellent communication abilities, including clear presentation, negotiation, and interpersonal skills. Proven customer service capabilities, with a focus on client satisfaction and relationship building. Demonstrated sales skills, including lead generation, deal closing, and working toward defined targets. Solid understanding of real estate principles, local market trends, and property valuation basics. Relevant experience in real estate or sales is preferred; fresh candidates with strong potential are also encouraged to apply. Ability to work on-site in Ezbet Zayed, manage time effectively, and handle multiple client engagements. Proficiency in basic computer tools and CRM systems; fluency in English and Arabic is an advantage.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high-value, customized, and innovative outsourcing solutions that address each client’s unique business needs. With global coverage and a strong understanding of diverse cultures and industry best practices, ETISAL International supports partners in better serving their own customers. The company emphasizes quality, transparency, flexibility, integrity, and a commitment to human capital while continuously enhancing management and operational standards. Its goal is to exceed client expectations through consultative services and state-of-the-art technologies.<br>Role Description The Client Support Agent – English Speakers is a full-time, on-site role based in Cairo, Egypt. The person in this role responds to customer inquiries in English via phone, email, chat, or other channels, providing accurate information, guidance, and problem resolution. Daily tasks include handling service requests, documenting interactions in the system, following established procedures, and escalating complex issues when necessary. The Client Support Agent is expected to maintain a professional tone, meet performance and quality targets, and contribute to a positive customer experience. Collaboration with supervisors and team members to share updates, feedback, and best practices is also part of the role.<br>Qualifications<br> Strong command of spoken and written English, with clear and professional communication skills. Customer service skills, including active listening, empathy, problem solving, and conflict resolution. Basic computer literacy and ability to work with CRM systems, call center tools, and standard office applications. Time management and organizational skills to handle multiple inquiries and meet performance targets. Ability to work on-site in Cairo, Egypt, in rotating shifts as required by business needs. Previous experience in customer support, call centers, or BPO environments is an advantage. High school diploma or equivalent; post-secondary education in business, communication, or related fields is a plus. Commitment to teamwork, integrity, and delivering high-quality service to customers and partners.

Company Description Smart Step, formerly known as the Engineering Group in 1998 and later rebranded as Jesr Al-Alamia in 2019, is a limited liability Egyptian real estate development company based in New Damietta. Since its inception, the company has focused on providing distinctive and high-quality residential and commercial units to its clients. As a dedicated real estate developer, Smart Step aims to deliver projects that combine modern design with practical living solutions. The company emphasizes customer satisfaction, trust, and long-term value in all of its developments. Smart Step continues to expand its presence in the Egyptian real estate market with a commitment to reliability and innovation.<br>Role Description The Real Estate Sales role is a full-time, on-site position based in New Cairo. The role involves promoting and selling residential and commercial properties, conducting property tours, and presenting features and benefits to prospective clients. Daily activities include responding to inquiries, following up on leads, maintaining accurate records of client interactions, and supporting buyers throughout the sales process. The Real Estate Sales professional will collaborate with the development and marketing teams to align sales efforts with current projects and campaigns. The role also includes preparing offers, negotiating terms within company guidelines, and ensuring a positive, professional client experience from initial contact to closing.<br>Qualifications<br> Candidates should possess a valid Real Estate License and a solid understanding of local real estate regulations. Candidates should possess strong Customer Service skills and the ability to build and maintain client relationships. Candidates should possess practical Real Estate and Real Property knowledge, including market trends and property valuation basics. Candidates should possess proven Sales skills, including lead generation, negotiation, and closing techniques. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred. Excellent communication and presentation skills, with the ability to work effectively in a fast-paced, target-driven environment. Proficiency in basic computer and CRM tools, with strong organizational and time-management abilities. Previous experience in real estate sales or property development is highly beneficial.

Role Description This full-time, on-site Telesales Representative role at Amr Group Tire Supplies & Trading Co. (LLC) is based in Qesm El Omrania. The Telesales Representative will handle outbound and inbound calls to promote tire products and related services, qualify leads, and convert inquiries into sales. Daily responsibilities include explaining product features and pricing, preparing basic quotations, updating customer records in the system, and following up on open opportunities to meet individual and team sales targets. The role also involves answering customer questions, resolving minor issues or directing complex matters to the appropriate team, and coordinating with the sales and warehouse teams to ensure accurate order processing. The Telesales Representative will participate in ongoing training, share customer feedback to improve processes, and maintain a professional and respectful communication style with all customers. Qualifications Candidates should possess strong Communication skills, including clear telephone etiquette and the ability to explain products and offers effectively. Candidates should possess Customer Service and Customer Support skills to handle inquiries, manage complaints, and provide a positive customer experience. Candidates should possess Sales skills, such as lead qualification, upselling, and closing deals, with an interest in meeting and exceeding sales targets. Candidates should possess Training-related skills, including openness to ongoing coaching, product knowledge development, and sharing best practices with colleagues. Relevant experience in telesales, retail sales, or call-center environments is beneficial. Basic computer literacy and familiarity with CRM or call management systems are advantageous. Ability to work on-site in Qesm El Omrania and collaborate effectively with a diverse team. High school diploma or equivalent; additional education in business or sales is a plus. Requirements:Fresh graduates are welcome to apply. Applicants must reside near the company location (Haram / Mariouteya – Giza). Benefits:Friday is a fixed day off. Social Insurance. Medical Insurance. Attractive commission scheme based on performance. How to Apply:???? Whats App: +20 100 146 9485???? Email: info@amrgroupeg.com

Company Description Abu Elkher Distribution, founded in 1999, is a diversified technology distributor with specialized branches in printers, inks, computer accessories, point of sale systems, security systems, and networking solutions. The company focuses on strategic expansion across global markets while maintaining strong local operations. Abu Elkher Distribution has established alliances with leading international brands such as HP, Canon, Epson, Brother, ASUS, Intel, AMD, MSI, GIGABYTE, ACER, AOC, DELL, and CORSAIR. These partnerships allow the company to offer a wide range of high-quality products and services to business and retail customers. Team members join a fast-paced, technology-driven environment with opportunities to work closely with well-known global brands.<br>Role Description The Office Receptionist is a full-time, on-site role based in Heliopolis. This role is responsible for greeting visitors, answering and directing phone calls, and managing incoming and outgoing correspondence. The Office Receptionist maintains the reception area, coordinates meeting room bookings, and supports basic administrative tasks such as filing, data entry, and document preparation. The role also involves liaising with different departments to ensure messages and requests are communicated promptly and accurately, and providing general assistance to office staff and guests as needed.<br>Qualifications<br> <br>Strong communication and interpersonal skills for welcoming visitors, handling phone calls, and interacting with team members and clients. Organizational and time management skills to manage schedules, appointments, and routine office tasks efficiently. Proficiency with office software and equipment, including email, word processing, spreadsheets, and multi-line phone systems. Customer service orientation with a professional, courteous, and approachable manner in a front-desk environment. Attention to detail and reliability in managing records, messages, and basic administrative documentation. Ability to work on-site in Heliopolis, maintain confidentiality, and adapt to a busy technology-focused office setting. Previous experience in office reception, administrative support, or front-desk roles is preferred. High school diploma required; post-secondary education in business administration or a related field is an advantage.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized outsourcing solutions that help partners concentrate on their core business while better serving their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors services to meet unique business needs. The company is committed to transparency, flexibility, integrity, and consistently enhancing management and operational standards. Its teams work with passion to provide first-class quality and to exceed client expectations through innovative approaches and advanced technologies. Role Description The English Customer Support Agent – Voice & Non-Voice is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to the continuous improvement of support processes. Qualifications Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios.

About the job:<br> Med Net Egypt is one of the leading managed care service organizations that caters to healthcare needs. We are looking for a skilled Senior Quality Assurance Officer- L2 who will conduct standardized quality audits of claims and approvals to ensure accuracy, compliance, and timely resolution of findings. Perform detailed review, documentation, and escalation of audit results in accordance with the department’s SOP and QA framework.<br>Your Job:<br>Extract data, sample claims / approvals, and distribute audit samples according to SOP guidelines. Perform detailed audits based on the audit checklist, document findings per service line, including decision validation, final category per invoice, root cause, financial impact, and corrective measure recommendations. Share initial audit findings with responsible departments, track department feedback, and re-evaluate claims as needed. Share audit findings with L1 Team, track department feedback, and re-evaluate cases as needed. Escalate unacknowledged items per SOP timelines. Escalate unacknowledged items or unmet SLAs as per escalation matrix and to line Manager(s). Participate in L1 and L2 calibration, finalize audit results, and align findings with respective teams. Identify trends in fraud, waste, and abuse from network providers or insured members and report to QA Management/FWA team. Contribute to system and process enhancements, including automation rules and provide regular feedback and action plan to Rule Engine team. Coach team members on policy and procedure updates, Workflows, regulatory updates, new packages, and coding (ICD/CPT) queries. Respond accurately and within SLA to queries from payers, providers, members, and internal stakeholders. Ensure continuous improvement of QA processes for claims / approvals audits, including tracking, reporting RCA findings and overpayment recoveries.<br><br>Your Profile:Bachelor’s degree in medicine, pharmacy & dentistry2 years of experience in Claims/ Approvals processing or audit and reporting. Experience in the Insurance industry with Insurer/TPA in claims is a plus Computer literacy (MS Office, Excel, Power Point) Industry knowledge related to the local health services system is a plus Strong understanding of claim auditing, QA frameworks, and workflows. Analytical thinking and attention to detail Strong communication and documentation skills Good command of English

Company Description Stitch® is reshaping customer engagement through AI-driven solutions tailored to each business’s needs. The platform connects customer service, marketing, and sales touchpoints into a unified, seamless experience. By combining cutting-edge AI with deep industry expertise, Stitch delivers smarter, faster, and more personalized interactions. Team members work with a powerful, evolving technology stack designed to help organizations unlock value from every customer interaction.<br>Role Description The Presales AI Consultant is a full-time, on-site role based in Heliopolis, focused on supporting sales activities with technical and business expertise in AI solutions. This role includes conducting discovery sessions with prospective customers, understanding their workflows and challenges, and mapping these to Stitch’s AI-driven capabilities. The consultant prepares and delivers tailored product demonstrations, proof-of-concept configurations, and presentations that clearly show value and ROI. Daily responsibilities also involve collaborating with sales, product, and engineering teams to design solution proposals, respond to RFPs, and refine messaging based on market feedback. The role includes documenting requirements, maintaining presales collateral, and supporting smooth handover to implementation teams after deals are closed.<br>Qualifications<br> Strong understanding of AI, machine learning, and data-driven customer engagement, with the ability to explain technical concepts to non-technical stakeholders. Experience in solution consulting, presales, or customer-facing technical roles, preferably within Saa S, CX platforms, or enterprise software. Ability to analyze customer requirements, design tailored solution architectures, and create clear, compelling proposals and presentations. Excellent communication, storytelling, and presentation skills, with confidence in leading demos and workshops for diverse audiences. Solid business acumen in customer service, marketing, and sales operations, and familiarity with CRM, contact center, or marketing automation tools. Comfort working cross-functionally with sales, product, and engineering teams, and managing multiple opportunities in parallel. Bachelor’s degree in Computer Science, Engineering, Information Systems, Business, or a related field, or equivalent practical experience. Proficiency in English; additional languages are a plus, as is prior experience working with clients in different regions. Curiosity and willingness to stay current with advances in AI, customer experience technologies, and industry trends.

********* Must have IT sales background ***********<br>Job Summary:Responsible for driving revenue growth by managing strategic accounts, acquiring new clients, and expanding Quadra Tech’s portfolio within assigned markets. The role focuses on building long-term client relationships, identifying business opportunities, leading complex sales cycles, and achieving assigned sales targets. This position requires strong consultative selling skills, technical understanding of IT solutions, and the ability to manage high-value enterprise accounts.<br>Job Description:Achieve and exceed annual and quarterly sales targets. Develop and execute strategic account plans. Identify new business opportunities within existing and potential clients. Lead the full sales cycle from prospecting to closing deals. Prepare commercial proposals, tenders, and pricing strategies. Build and maintain strong, long-term client relationships. Act as the main point of contact for key accounts. Conduct regular business reviews with clients. Ensure high customer satisfaction and retention. Expand Quadra Tech’s footprint in government, enterprise, and private sectors. Identify cross-selling and upselling opportunities. Monitor market trends and competitor activities. Develop strong pipeline management and forecasting accuracy. Coordinate with technology vendors and partners. Negotiate pricing and commercial terms. Maintain strong relationships with key vendors (e.g., infrastructure, cybersecurity, software providers). Work closely with Presales, Technical, and Project teams to design tailored solutions. Coordinate with Finance for payment follow-ups and credit management. Provide regular sales reports and forecasts to management.<br>Qualifications:Bachelor’s degree in Business Administration, Engineering, Computer Science, or related field.7–10+ years of experience in IT sales or technology solutions sales. Proven track record of achieving high revenue targets. Experience handling enterprise and government accounts is preferred. Strong understanding of IT infrastructure, cybersecurity, networking, or enterprise solutions. Ability to understand technical proposals and translate them into business value. Excellent negotiation and closing skills. Strong communication and presentation skills. Strategic thinking and consultative selling approach. Strong financial and commercial awareness. Ability to manage large, complex deals. Leadership skills and ability to mentor junior sales team members. Results-driven and target-oriented. High level of professionalism. Strong relationship-building skills. Ability to work under pressure and meet deadlines.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering high value, customized outsourcing solutions that help partners concentrate on their core business while better serving their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors services to meet unique business needs. The company is committed to transparency, flexibility, integrity, and consistently enhancing management and operational standards. Its teams work with passion to provide first-class quality and to exceed client expectations through innovative approaches and advanced technologies.<br>Role Description The English Customer Support Agent – Voice & Non-Voice is a full-time, on-site position based in Cairo, Egypt. In this role, the agent will handle inbound and outbound customer interactions through phone calls, emails, chat, and other communication channels, providing accurate information and assistance. Daily tasks include resolving inquiries, troubleshooting issues, documenting interactions, and ensuring customer satisfaction in line with company policies and service-level agreements. The agent will collaborate with team members and other departments to escalate and follow up on complex cases, while maintaining professional and empathetic communication. The role also involves adhering to performance targets, participating in training, and contributing to continuous improvement of support processes.<br>Qualifications<br> Strong customer-facing skills, including Customer Support and Customer Service, with a focus on building trust and maintaining Customer Satisfaction. Excellent Communication abilities in English (spoken and written) for handling both voice and non-voice channels. Ability to perform effective Troubleshooting, identify root causes, and provide clear, practical solutions. Previous experience in a call center, BPO, or customer-facing role is preferred. Comfort working in a fast-paced environment, with strong time management and multitasking skills. Proficiency in basic computer applications and CRM or ticketing systems is an advantage. High level of professionalism, patience, and resilience when dealing with diverse customers and scenarios. High school diploma or equivalent required; a college degree in a related field is beneficial.

Company Description Abu Elkher Distribution, founded in 1999, is a multi-branch distributor specializing in printers, inks, computer accessories, point of sale systems, security systems, and networking solutions. The company focuses on strategic global expansion and building a strong presence in technology and office equipment markets. Abu Elkher Distribution has established alliances with leading international brands such as HP, Canon, Epson, Brother, ASUS, Intel, AMD, MSI, GIGABYTE, ACER, AOC, DELL, and CORSAIR. These partnerships enable the company to offer a wide range of high-quality products and reliable solutions to its customers. Team members join a fast-paced, growth-oriented environment with exposure to diverse technologies and brands.<br>Role Description The Front Desk Receptionist is a full-time, on-site role located in Heliopolis. This position is responsible for greeting visitors, answering and directing phone calls, and ensuring a professional and welcoming reception area. Daily tasks include managing incoming and outgoing correspondence, scheduling appointments and meetings, maintaining visitor logs, and coordinating with different departments for smooth office operations. The role involves providing courteous customer service, responding to inquiries, and offering basic information about the company’s services and departments. The receptionist also supports clerical tasks such as filing, data entry, and preparing simple reports as needed.<br>Qualifications<br> <br>Strong Receptionist Duties and Clerical Skills, including managing front desk operations, handling mail, and maintaining organized records. Professional Phone Etiquette with the ability to answer, screen, and route calls clearly and efficiently. Excellent Communication and Customer Service skills to interact effectively with visitors, clients, and team members. Ability to use office software and equipment (e.g., email, word processing, spreadsheets, printers, and multi-line phone systems). High level of reliability, attention to detail, and time management in a busy office environment. Previous experience in a front desk or administrative support role is preferred. High school diploma or equivalent; additional training in office administration is an asset. Professional appearance and conduct, with the ability to work on-site in Heliopolis full time.

Company Description Raya CX is a next-generation business process outsourcing and customer experience management provider serving clients across multiple industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from competitive, highly skilled labor markets to deliver reliable, scalable support solutions. Its services are powered by advanced technology, robust operational strategies, continuous improvement, and a strong focus on innovation to enhance customer satisfaction and performance.<br>Role Description The Airline Customer Service Agent is a full-time, on-site role based in Qesm 2nd 6 October. The agent will handle inbound and outbound customer interactions related to airline services, including reservations, ticketing, flight changes, check-in support, baggage inquiries, and general travel information. Day-to-day responsibilities include responding to customer inquiries via phone, email, and chat, resolving issues efficiently, and providing accurate information in line with airline policies and procedures. The role requires maintaining high service quality standards, documenting interactions in the systems provided, and escalating complex cases when necessary. The agent will collaborate with team members and supervisors to meet performance targets and uphold Raya CX’s commitment to an excellent customer experience.<br>Qualifications<br> Candidates should possess strong customer service and communication skills, including active listening, clear spoken and written English, and professional telephone etiquette. Candidates should possess problem-solving and conflict resolution skills, with the ability to remain calm under pressure and handle difficult or time-sensitive situations effectively. Candidates should possess basic computer and typing skills, including proficiency in using CRM systems, email platforms, and common office applications. Candidates should possess organization and time management skills to manage multiple customer requests, prioritize tasks, and meet performance targets. Relevant qualifications include a high school diploma or equivalent; prior experience in customer service, call centers, or the airline/travel industry is an advantage. Additional beneficial qualifications include flexibility to work shifts, strong attention to detail, a customer-focused mindset, and the ability to work collaboratively in a diverse team environment.

Company Description Raqmeyat is an IT solutions company with over 20 years of experience helping organizations achieve business continuity and sustainable growth through practical, cost-effective, and customized technology solutions. With headquarters in Cairo, Riyadh, and Dubai, the company serves diverse industries and business environments across the Middle East and Africa. Raqmeyat’s portfolio includes Microsoft services, Odoo, cloud computing, cybersecurity, data center and networking, web development solutions, and managed services with defined SLAs. The team consists of certified experts who provide consultation and implementation tailored to each client’s needs and policies, and act as a reliable partner when unexpected challenges arise. Applicants can learn more or get in touch via Raqmeyat’s contact page.<br>Role Description This is a full-time, on-site Student role based in Giza. The Student will support project teams by assisting with documentation, data collection, and basic analysis related to IT solutions and services. Daily activities may include helping prepare presentations, updating internal records, and participating in meetings to gain exposure to client requirements and solution design. The role involves learning about Raqmeyat’s offerings, following guidance from senior team members, and completing assigned tasks within agreed timelines. The Student is expected to demonstrate curiosity, professionalism, and a willingness to develop skills in a fast-paced technology environment.<br>Qualifications<br> Foundational knowledge or coursework in information technology, computer science, business, or a related field. Ability to use productivity tools (e.g., word processing, spreadsheets, presentation software) and learn new digital platforms quickly. Strong written and verbal communication skills, with the ability to document findings and follow instructions accurately. Good organizational and time management skills, with attention to detail and the ability to prioritize tasks. Demonstrated interest in areas such as cloud computing, cybersecurity, business applications (e.g., ERP/CRM), or web development is beneficial. Capability to work collaboratively with diverse teams and show initiative in asking questions and seeking feedback. Proficiency in English; knowledge of Arabic and regional business context is an advantage. Enrollment in or recent graduation from a relevant academic program; previous internship or project experience in IT or business is a plus.

Job description Nabd, the #1 Arabic app & platform, is looking to hire an experienced i OS developer to define, design and support our portfolio of applications. As a developer, you will work closely with other talented mobile developers and designers to drive the evolution and expansion of our current applications.<br>Job Requirements Bachelor's Degree in Computer Science or equivalent.4+ years of experience with the i OS Platform. Strong proficiency in Swift/Objective-C (4+ years of experience). Experience in developing apps using Apple services (Local notifications, Remote Notifications, .. etc). Must have developed at least one app available on the App Store. Experience working with web application architectures and integration of data sources including databases, XML, JSON, and remote services. Experience with Git.<br>Job Description Design and build advanced applications for the i OS platform. Collaborate with cross-functional teams to define, design, and ship new features. Work with outside data sources and APIs. Unit-test code for robustness, including edge cases, usability, and general reliability. Work on bug fixing and improving application performance. Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Design, build, and maintain high performance, reusable, and reliable Obj-C/Swift code. Ensure the best possible performance, quality, and responsiveness of applications. Help maintain code quality, organization, and automatization. Communicate with teams to help clarify concepts in order to achieve milestone objectives. Participate in meetings to share personal ideas on improving processes. Contribute own ideas for internal projects and guidelines. Co-operation with other development members (e.g. project manager, web programmers, graphic designers, and authors, quality assurance).<br>About Nabd Nabd is a mobile-first company established in 2012 with operational offices in Dubai, Kuwait, KSA, Egypt, and Jordan. Nabd enabling Arab users across the globe to stay up-to-date with their favorite content on the go. Today, Nabd reaches over 32 million users, generating over 2 billion page views every month, making it the biggest Arabic app globally

Company Description TP Cairo EG is part of a global leader in outsourced customer experience management, providing multilingual support to clients in various industries. The Cairo site focuses on delivering high-quality service and operational excellence while offering stable, long-term career opportunities. Team members benefit from structured training, clear progression paths, and a supportive work environment designed to help new graduates grow. The company emphasizes professionalism, continuous development, and inclusive workplace practices. Joining TP Cairo EG means becoming part of an international network with opportunities to build a career in customer experience and communication.<br>Role Description This is a full-time, on-site role based in New Cairo for English speakers at B2/C1 level, ideal for graduates and early-career professionals. The role involves handling incoming customer inquiries, providing clear and accurate information, and resolving issues according to established procedures. Daily tasks include communicating in English via phone, email, or chat, documenting interactions in internal systems, and following up on pending cases to ensure timely resolution. Team members are expected to follow quality guidelines, meet performance targets, and participate in ongoing training and coaching sessions. The position offers a net salary of 19k and the opportunity to develop strong communication and customer service skills within a structured, supportive environment.<br>Qualifications<br> <br>Strong English communication skills at B2/C1 level, with clear spoken and written abilities. Customer service orientation, including active listening, problem-solving, and a professional, empathetic approach. Basic computer literacy and the ability to work with multiple systems, email, and chat tools. Time management skills, reliability, and the capacity to work in a fast-paced, target-driven environment. Bachelor’s degree or equivalent education; fresh graduates are encouraged to apply. Ability to work on-site in New Cairo on a full-time schedule, including flexibility for shifts if required. Willingness to participate in training, accept feedback, and continuously improve performance. Previous experience in customer support or contact center roles is an advantage but not mandatory.

Company Description Alorica is a global customer experience (CX) provider that partners with leading brands to design and deliver service interactions that build long-term customer relationships. The company combines proven performance, industry expertise, and advanced technology to create innovative, results-driven CX solutions. Guided by values of integrity and authenticity, Alorica focuses on challenging conventions and pioneering new ways to elevate customer experiences. With 100,000 professionals across 17 countries, serving more than 250 brands in over 75 languages, Alorica offers a diverse, connected, and collaborative workplace. Candidates interested in a dynamic CX career can learn more at alorica.com/careers.<br>Role Description This is a full-time, on-site Customer Service role located in Qesm El Sheikh Zaid for fluent French and English speakers. The role involves handling inbound and outbound customer calls, emails, and chats to address inquiries, resolve issues, and provide product or service information in a professional manner. Team members are expected to deliver accurate, timely responses while maintaining a courteous tone and adhering to agreed service levels. Daily work includes documenting interactions, following standard operating procedures, escalating complex concerns when necessary, and contributing to a positive customer experience. The role also includes coordinating with team leaders, participating in training, and supporting continuous improvement of service quality.<br>Qualifications<br> <br>Demonstrated skills in Customer Service and Customer Support to handle inquiries, resolve issues, and manage customer interactions effectively. Ability to foster strong Customer Satisfaction and Customer Experience by listening carefully, showing empathy, and ensuring clear follow-up. Strong Phone Etiquette and professional communication skills in both French and English, including active listening and concise, respectful responses. Fluency in spoken and written French and English, with the ability to switch languages comfortably as needed. Previous experience in contact centers or customer-facing roles is preferred; familiarity with CRM systems and basic computer skills is beneficial. Ability to work on-site in Qesm El Sheikh Zaid, manage time effectively, and remain calm under pressure in a fast-paced environment. High school diploma or equivalent; further education in business, communications, or related fields is an advantage.