CodeIgniter Jobs in Egypt

Hello dear <br>We are looking for <br>freelancer Utilities engineer( wet -Dry)<br> at delveng company <br>There are job details :<br> Deliver practical, hands-on engineering training based on real projects<br>· Monitor learner progress and provide structured feedback.<br>· Collaborate with the Delveng team to continuously improve course quality.<br>· Integrate modern engineering tools and AI technologies where applicable.<br>*Content Delivery Forma* t<br>· Training is delivered through screen recording with voice narration.<br>· nstructor on-camera appearance is not required.<br>· Content should focus on practical engineering implementation rather than classroom-style lectures.<br>· All training should reflect real engineering practice and professional workflows.<br>*Requirements*<br>· Bachelor's degree in Engineering.<br>· Minimum 5 years of practical experience in the selected specialization.<br>· Strong professional experience in either Design or Site Supervision.<br>· Proficiency in the engineering software relevant to your discipline <br>· Excellent communication and presentation skills.<br>· Previous teaching or training experience is an advantage but not mandatory.<br>· Passion for sharing practical engineering knowledge.<br>· Academics with practical engineering experience<br>*Compensation*<br>· Founding Instructors (First Batch) will receive 70% of the revenue generated from the sales of their own training programs.<br>· Instructor earnings are paid in USD (US Dollars) according to the platform payout policy.<br>· Build a recurring source of income from your professional expertise<br>if interested kindly send cv here <br><br>01022798804

Hiring *#Freelance Engineers* <br>*USD Salary* <br>(HVAC - Plumbing - Firefighting-BMS-Landscape - Interior Designer - infra wet and dry utilities - Civil Infrastructure )<br> Deliver practical, hands-on engineering training based on real projects<br>· Monitor learner progress and provide structured feedback.<br>· Collaborate with the Delveng team to continuously improve course quality.<br>· Integrate modern engineering tools and AI technologies where applicable.<br>*Content Delivery Forma* t<br>· Training is delivered through screen recording with voice narration.<br>· Instructor on-camera appearance is not required.<br>· Content should focus on practical engineering implementation rather than classroom-style lectures.<br>· All training should reflect real engineering practice and professional workflows.<br>*Requirements*<br>· Bachelor's degree in Engineering.<br>· Minimum 5 years of practical experience in the selected specialization.<br>· Strong professional experience in either Design or Site Supervision.<br>· Proficiency in the engineering software relevant to your discipline (such as Auto CAD, Revit, ETABS, SAP2000, HAP, DIALux, Navisworks, Primavera, or similar).<br>· Excellent communication and presentation skills.<br>· Previous teaching or training experience is an advantage but not mandatory.<br>· Passion for sharing practical engineering knowledge.<br>· Academics with practical engineering experience<br>*Compensation*<br>· Founding Instructors (First Batch) will receive 70% of the revenue generated from the sales of their own training programs.<br>· Instructor earnings are paid in USD (US Dollars) according to the platform payout policy.<br>· Build a recurring source of income from your professional expertise<br>if interested kindly send cv here <br>01022798804

Role Description This is a full-time, on-site Accountant role based at Khairat Market | خيرات ماركت in Cairo, Egypt. The Accountant will handle daily bookkeeping activities, including recording transactions, maintaining general ledgers, and reconciling bank statements. The role includes preparing financial reports, monitoring cash flow, and supporting budgeting and forecasting processes. The Accountant will manage accounts payable and receivable, verify invoices, ensure timely payments, and follow up on outstanding balances. Responsibilities also cover ensuring compliance with local accounting standards and tax regulations, assisting with audits, and coordinating with internal teams to provide accurate financial data for decision-making.<br>Qualifications<br> Strong knowledge of accounting principles, local tax regulations, and financial reporting standards. Proficiency in accounting software and MS Excel, including spreadsheets, formulas, and financial analysis tools. Excellent attention to detail, accuracy in data entry, and strong organizational and time management skills. Ability to analyze financial data, interpret trends, and provide clear, concise reports to stakeholders. Effective communication skills and the ability to collaborate with operations, procurement, and management teams. Relevant bachelor’s degree in Accounting, Finance, or a related field; professional certifications (e.g., CPA, CMA) are an advantage. Experience in retail, FMCG, or market environments is preferred, with familiarity in inventory and cost control accounting. High level of integrity, confidentiality, and commitment to ethical financial practices.

???? We're Hiring | Media Production Coordinator<br>We are looking for a creative and detail-oriented Media Production Coordinator to join our team. <br>If you have a passion for media production, videography, and content creation, we'd love to hear from you!<br>???? Key Responsibilities:<br>Professionally film lectures and educational sessions. Edit and produce high-quality lecture videos. Cover and document the company's external events and activities. Edit event videos and enhance event photos for publishing across digital platforms. Prepare and organize visual content for social media and other communication channels. Coordinate with speakers and internal teams to ensure smooth production workflows. Direct, film, and oversee the production of e-learning course sessions and podcast episodes, ensuring high-quality visual, audio, and instructional delivery.<br>✅ Requirements:<br>Experience in videography and photography. Proficiency in video editing software such as Adobe Premiere Pro or DaVinci Resolve. Familiarity with photo editing tools such as Adobe Photoshop or Adobe Lightroom. Strong attention to detail and creative storytelling skills. Excellent time management and organizational abilities. A portfolio showcasing previous work is highly preferred.<br>???? Location: [Dokki - Cairo]???? Employment Type: [Full-time]???? Experience: 0-2 Years<br>If you're interested, please send your CV along with your portfolio.<br>We look forward to welcoming a talented creative professional to our team!<br>#Hiring #Media Coordinator #Videography #Photography #Video Editing #Content Creation #Linked InJobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description</strong><br><b>Responsibilities:</b><br>• Record and maintain financial transactions accurately in accounting software.<br>• Prepare, verify, and analyze financial statements including balance sheets, income statements, and cash flowstatements.<br>• Manage accounts payable and receivable, ensuring timely processing and reconciliation.<br>• Assist in budget preparation, monitoring, and variance analysis.<br>• Conduct monthly reconciliations of bank accounts and manage payroll processing.<br>• Prepare and submit tax declarations, ensuring compliance with local tax regulations.<br>• Monitor and manage financial provisions for employee benefits.<br>• Participate in internal and external audit processes.<br>• Ensure adherence to financial policies and compliance with regulatory requirements.<br>• Collaborate with different departments to provide financial insights and support decision-making.<br>• Continuously update and improve accounting processes and systems.<br> </div>

Role Description:<br>This is a full-time, on-site Roads & Highway Design Engineer role based in Cairo, Egypt. The engineer will develop and refine road and highway alignment designs, prepare detailed engineering drawings, and support the preparation of design reports and technical documentation. Daily tasks include coordinating with multidisciplinary teams, analyzing traffic and transportation data, and integrating drainage and roadway safety considerations into designs. The role involves reviewing standards and regulations, participating in design reviews, and assisting in resolving design challenges during project execution. The engineer will also support communication with clients and authorities, ensuring designs meet project requirements, local regulations, and sustainability objectives.<br><br>Qualifications:<br>Candidates should possess strong skills in Highway Design and Highway Engineering. Candidates should possess solid capabilities in Roadway Design and Transportation Planning. Candidates should possess relevant expertise in Drainage Design for roads and highways. Proficiency in engineering design software (e.g., Auto CAD, Civil 3D, Open Roads or similar) is beneficial. MUST be ready to join Immediately. Bachelor’s degree in Civil Engineering or a closely related discipline is required; a master’s degree is an advantage. Experience working on road, highway, or transportation infrastructure projects, preferably with consulting firms. Knowledge of applicable design standards and codes, and strong analytical and problem-solving skills. Effective communication, teamwork, and time-management abilities, with attention to detail and quality.

Company Description<br>We are a fast-growing and customer-centric organization committed to delivering exceptional service and support. Our team values innovation, collaboration, and continuous improvement to meet and exceed customer expectations. Operating in an ever-evolving industry, we prioritize employee growth, fostering a positive and inclusive work environment. Join us to be a part of a dynamic team that makes a real difference.<br>Role Description<br>This is a full-time on-site role for an English Call Agent, based in Cairo, Egypt. The English Call Agent will handle incoming and outgoing customer calls to address inquiries, resolve issues, and provide accurate information about products or services. The role entails maintaining high levels of professionalism, ensuring customer satisfaction, and recording interactions in a clear and organized manner. The agent will also communicate efficiently with team members to improve service processes and relay customer feedback.<br><br>Qualifications<br>Customer service and problem-solving skills, with a focus on ensuring client satisfaction Organizational and time management skills for handling multiple inquiries effectively Proficiency in using telecommunication systems, CRM platforms, and basic office software Ability to collaborate with team members and adapt to the needs of the service process Flexibility and resilience to meet the demands of a fast-paced work environment Prior experience in a call center or customer service environment is preferred English level: B2 or higher

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Category Accounting <br> <br> Publish Date Thursday 05-02-2026 <br> <br> Country Egypt <br> <br> Gender any <br> <br> Years Of Experience 6 - 9 Years <br> <br> Salary Negotiable <br>"Chief Accountant" is required for a well-known restaurant located in Downtown <br>Responsibilities: <ul> <li>Manage general ledger, accounts payable/receivable, payroll, and financial reporting.</li> <li>Prepare accurate monthly, quarterly, and annual financial statements.</li> <li>Ensure compliance with accounting standards (IFRS/GAAP) and tax regulations.</li> <li>Supervise and mentor accounting staff.</li> <li>Monitor budgets, cash flow, and financial performance.</li> <li>Coordinate audits and liaise with auditors and authorities.</li> </ul> <br> Requirements: <ul> <li>Bachelor's degree in accounting or finance</li> <li>5 + years accounting experience, with at least 3 years in a senior role.</li> <li>Strong knowledge of accounting principles and financial regulations.</li> <li>Proficient in accounting software and MS Office.</li> </ul><br> </div>

Job Purpose: We are looking for a treasury analyst to join our accounting team. The Treasury Analyst will support the treasury function by managing cash flow, analyzing financial data, do full treasury documentations and optimizing the organization's financial resources.<br>Key Responsibilities Cash Management: Monitor daily cash positions, forecast cash flow needs, and manage short-term investments to optimize liquidity Reporting: Prepare and present treasury reports, including cash forecasts, liquidity analysis, and performance metrics Risk Management: Identify and evaluate financial risks; develop strategies to mitigate these risks Banking Relationships: Maintain relationships with banks and financial institutions; assist in negotiating terms and services Financial Analysis: Analyze financial statements, assess funding requirements, and evaluate financial risks Compliance: Ensure compliance with internal policies and external regulations related to treasury operations Process Improvement: Identify opportunities to enhance treasury processes and implement best practices Collaboration: Work closely with accounting, finance, and other departments to align financial strategies and objectives Monitor : Review and validate all financial covenants for company’s facilities<br>Required Qualifications and Experience:Bachelor's degree in Finance, Accounting, Economics, or a related field+2 years of experience in treasury & finance Excellent at English written and speaking Strong analytical and problem-solving skills Proficiency in financial modeling and forecasting Familiarity with treasury management systems and financial software Excellent communication and interpersonal skills Knowledge of regulatory requirements and compliance related to treasury functions

Company Description|OCG| Ortho-Vision Consultant Group, established in April 2018 in Cairo, Egypt, with supporting offices in Saudi Arabia, specializes in structural and steel engineering services. Serving the MENA region, the company undertakes diverse building functions and types, supported by a capable team with extensive experience in project design, analysis, and technical evaluations. OCG is committed to delivering high-quality solutions tailored to meet complex engineering challenges and client needs.<br>Role Description This is a full-time, on-site role for a Structural Design Engineer based in Cairo, Egypt. The engineer will be responsible for conducting structural analysis, designing building structures, creating technical drawings using CAD software, and collaborating with cross-functional teams. Additional responsibilities include ensuring safety, compliance with standards, and providing technical reviews and recommendations for projects under development.<br>Qualifications Proficiency in Structural Analysis and Structural Engineering for evaluating and designing safe and efficient structures Strong knowledge of Civil Engineering principles and practices (2-3) years Proficiency in Computer-Aided Design (CAD) and Auto CAD for creating technical designs and drawings Excellent problem-solving skills and attention to detail Ability to work collaboratively in a team environment Bachelor’s degree in Civil or Structural Engineering Prior experience in structural or steel design projects is preferred

Paradox Events and Marketing and Production W. L. L. is looking for a talented 3D Event Designer to join our growing creative team on a remote basis. If you are passionate about transforming ideas into immersive event experiences and have strong visualization skills, we would love to hear from you. Key Responsibilities Develop creative 3D concepts for events, exhibitions, brand activations, retail environments, and experiential campaigns. Create high-quality 3D renders, mood boards, and presentation decks. Prepare technical drawings, layouts, and production-ready design files. Collaborate closely with the creative, production, and client servicing teams. Ensure designs align with client briefs, brand guidelines, budgets, and project timelines. Support design revisions and final execution requirements. Requirements Minimum 3 years of experience in event, exhibition, or experiential design. Strong proficiency in Autodesk 3ds Max, Sketch Up, Auto CAD, Adobe Photoshop, and rendering software. Strong portfolio showcasing event, exhibition, or experiential design projects. Knowledge of materials, fabrication, and production processes is an advantage. Good communication skills in English; Arabic is a plus. GCC project experience is an advantage. Location: Remote To Apply Please send your CV, Portfolio, and Salary Expectation to careers@paradoxagency.me with the subject line:3D Event Designer – Remote

Company Description:Al Sharkawy Advanced Systems (ASAS) is a rapidly expanding company with strong expertise and references in the construction industry. Specializing in advanced Power, Energy, and Control Systems, ASAS provides solutions across a range of areas including Medium Voltage, Low Voltage, Light Current, Renewable Energy, Control, and Automation Systems. The company is dedicated to innovating and delivering high-quality systems to its partners and clients while maintaining a standard of excellence in engineering solutions.<br>Role Description:This is a full-time on-site Accountant role located in Cairo. The accountant will be responsible for day-to-day financial and accounting operations, including preparing financial reports, managing budgets, monitoring transactions, and ensuring compliance with financial regulations. Additional responsibilities may include reconciling accounts, processing payroll, handling invoices, and assisting in financial forecasting and audits. This role requires precision, organization, and the ability to work collaboratively with other departments.<br>Qualifications:Proficiency in financial accounting, bookkeeping, and financial analysis Skills in preparing financial statements, budgeting, and tax reporting Experience with accounting software and Microsoft Office tools, especially Excel Strong organizational, problem-solving, and analytical skills Understanding of financial regulations and compliance standards Bachelor's degree in accounting, Finance, or a related field Relevant certifications such as CPA or CMA are a plus Prior experience in a similar role within the construction or energy sector is advantageous

???? We’re Hiring: Junior Graphic Designer<br>We are looking for a Junior Graphic Designer to join the Marketing Team at a company specialized in electrical solutions.<br>???? Key Responsibilities:<br>• Create graphic designs for all company platforms.• Design logos, brochures, advertisements, and business cards.• Create website designs and social media content.• Develop and maintain brand visual identities.• Contribute creative ideas for advertising campaigns.• Stay up to date with the latest design tools, software, and industry trends.• Carry out assigned tasks within the scope of the role.<br>???? Personal Skills:<br>• Strong communication skills.• Planning and organizational skills.• Ability to work effectively within a team.• Time management skills.• Sense of responsibility and accountability.• Flexibility and openness to feedback.• Ability to work under pressure.• Initiative and fast learning ability.<br>???? Technical Skills:<br>• Proficiency in Adobe Creative Suite:<br>* Photoshop* Illustrator* InDesign<br>• Strong understanding of design principles and color theory.• Ability to communicate and deal professionally with clients.• Good analytical skills.• Basic leadership skills.• Ability to manage budgets when required.<br>???? Location: New Nozha, Cairo???? Work Type: On-site???? Working Hours: 9:00 AM – 6:00 PM???? Days Off: Friday & Saturday<br>???? To Apply:<br>Send your CV to:info.m@epselectric-egypt.com<br>Or via Whats App:+20 105 097 0179<br>Please mention “Graphic Designer” in the email subject line or at the beginning of your Whats App message.

Digital Marketing Manager ????????We’re Hiring: Digital Marketing Manager (Saa S & Tech Solutions)<br>Job Summary:Morasalaty is hiring a Digital Marketing Manager to lead our brand growth and digital acquisition campaigns for our Saa S platform. The role focuses on developing data-driven marketing strategies, leading the digital team, and working closely with internal product and sales teams to improve lead generation efficiently.<br>???? Location: Cairo (Maadi residents preferred)???? Industry: Saa S / Tech⏳ Experience: 8+ Years<br>Key Responsibilities:<br>Strategic Leadership: Develop and execute comprehensive digital marketing strategies to drive brand awareness and market expansion.<br>Growth & Acquisition: Optimize lead generation and customer acquisition funnels using advanced digital marketing and automation tools.<br>Campaign & Performance Management: Oversee paid advertising, content marketing, and SEO strategies to maximize ROI/ROAS.<br>Market Intelligence: Conduct deep competitor analysis and monitor market trends to maintain our competitive edge.<br>Team Coordination: Lead internal marketing specialists and collaborate with product and sales teams for unified growth goals.<br>Requirements:<br>8+ years of progressive experience in digital marketing.<br>Essential: Solid experience in Saa S or Software marketing is a mandatory requirement.<br>Exceptional strategic planning skills, and deep expertise in marketing automation and digital tools.<br>???? How to Apply:Apply directly via Linked In by clicking the "Apply" button on this post.<br>#Hiring #Marketing Manager #Digital Marketing #Saa SMarketing #Performance Marketing #Tech Jobs Egypt #Maadi Jobs #Morasalaty

We're looking for Infrastructure Storage Engineer & Technical Account Manager<br><br>Role Overview<br><br>We are seeking a customer-facing infrastructure professional to provide end-to-end operational support, technical guidance, and service coordination. The ideal candidate will combine strong hands-on technical expertise with excellent stakeholder management to ensure high availability, proactive risk mitigation, and exceptional customer service.<br><br>Key Responsibilities<br><br> Act as the primary technical contact for customer operational issues, escalations, and service reviews. Manage and support infrastructure including Storage, Compute, SAN, and Backup platforms. Monitor infrastructure health, performance, capacity, and lifecycle, providing proactive recommendations and risk mitigation. Plan and coordinate hardware/software upgrades and change activities. Coordinate field services, work orders, engineer dispatch, spare parts, and partner activities. Deliver regular reports on asset health, incidents, capacity, and service improvements. Build strong customer relationships while ensuring SLA compliance and continuous service optimization. <br><br><br>Requirements<br><br> 5+ years of experience in Infrastructure Support, Storage Engineering, or Technical Account Management. Strong hands-on experience with Dell technologies: Storage: Power Store, Power Max, Unity, Power Scale, ECS, Data Domain Compute: Dell Power Edge Servers, MX Platform SAN: Connectrix, Brocade Good understanding of SAN/NAS/Object Storage, VMware, networking fundamentals, performance monitoring, capacity planning, and infrastructure troubleshooting. Knowledge of ITIL processes (Incident, Problem, and Change Management). Excellent communication, stakeholder management, and customer-facing skills. Dell certifications are a plus.

Maverick Impact – People & Brand is a specialized recruitment consultancy connecting businesses with exceptional talent across various industries. We partner with leading organizations to deliver tailored recruitment solutions that drive long-term success. We are currently hiring an IT Support Executive (IT Help Desk) on behalf of one of our clients in the hospitality sector. Position: IT Support Executive (IT Help Desk) Employment Type: Temporary (3–5 months) Location: U Hotel, Dose Ras El Hekma – North Coast, Egypt<br>Key Responsibilities:Provide first-line technical support to hotel staff. Maintain and troubleshoot computers, printers, IP phones, and internet connectivity. Install, configure, and maintain hardware and software. Support guests with in-room technology-related issues. Document technical incidents and maintain IT asset inventory. Ensure smooth day-to-day IT operations across the property. Requirements:Minimum 1 year of experience in IT Support or Help Desk. Good understanding of networking fundamentals, including switching, routing, and Wi-Fi systems. Familiarity with network passive infrastructure. Strong troubleshooting and problem-solving skills. Good communication and customer service skills. Experience with hotel systems such as Opera PMS, MICROS POS, and CCTV is an advantage. Professional certifications such as CCNA, MCSA, or Comp TIA Network+ are preferred. Compensation & Benefits Net Salary: EGP 10,000Accommodation provided

Location: New Cairo (Tagamoa)<br>???? Working Hours: 9 hours/day<br>???? Days Off: 1 day off per week<br>We are looking for a dynamic and results-driven Sales Engineer to join our growing team in the furniture industry.<br><br>✅ Requirements:<br>Minimum 1 year of experience as a Sales Engineer in the furniture industry Experience in both B2B and B2C sales is required Strong knowledge of furniture products, materials, and project requirements Ability to understand technical drawings, client needs, and project specifications Excellent communication, negotiation, and client relationship skills Excellent proficiency in using customization programs such as Auto CAD, 3ds Max, Sketch Up, V-Ray, Corona Renderer, and related design software Self-motivated, target-oriented, and able to work under pressure.<br><br>???? Responsibilities:<br>Identify new business opportunities and generate leads Meet clients, understand project requirements, and provide suitable solutions Prepare quotations, proposals, and follow up on project opportunities Coordinate with design, technical, and production teams to ensure smooth project execution Build and maintain strong relationships with clients, consultants, and contractors Handle both project-based sales and direct customer sales effectively Achieve monthly and quarterly sales targets<br><br>???? Benefits:<br>Competitive Salary Social Insurance Transportation Allowance Professional work environment Career growth opportunities.<br><br>interested candidates can apply directly through Linkedln For inguiries, contact our HR team on Whats App: 01115322861

Role Overview:Responsible for transforming marketing strategies into high-quality, consistent visualdesigns, whether for paid advertising or daily content for various digital platforms. Brand Identity & Visual Consistency. Creative Design & Content Production. Marketing & Advertising Design Support. Digital & Social Media Content Creation.<br>Key Responsibilities:Studying our brand and direct competitors to gain a deeper understanding of our targetaudience. Designing visually appealing and creative materials for advertising campaigns. Designing social media content tailored to each platform to ensure engagement with thetarget audience. Staying up-to-date with the latest design trends and best practices to continuouslyimprove the quality of creative materials. Exceptional attention to detail and a keen eye for aesthetics. Designing high-quality reels. Adhering to the brand identity and Brand Guidelines. Designing all aspects of the website. Editing and preparing product images for the website. Designing all printed materials and advertising tools, including screens and banners. Excellent taste and visual perception. Experienced in creativity and thinking outside the box.<br>Qualification & Requirments:Minimum 3-5 years of experience in graphic design. Branding experience. Strong portfolio showcasing a wide range of previous design work Proficiency in Reels and video design. Mastery of design software: Adobe Photoshop, Illustrator, InDesign, After Effects,Premiere Pro. Website home-page & theme designs. Proficiency in using AI tools: Flaie, Designify, Clipdrop, Autodraw, Magician Design,Midjornmnidjourney AI.

Job Description Participate in implementing technical office policies and procedures. Study the project contract documents (time schedule, project design drawings, BOQ, etc.). Update the shop drawing log before sending the shop drawing to the consultant for approval. Study and prepare requests for information (RFIs) for all missing, unclear, conflicting, or other technical matters that may arise during construction. Review subcontractor's shop drawings as well as outsourced shop drawings and coordinate their approval process with the project consultant. Coordinate with the Surveying Engineer to provide him with all the information about land coordinates and any site measurement required. Participate in solving/reporting any unexpected technical difficulties, and other problems that may arise during construction to the Technical Office Manager for discussion and proper solution. Prepare as-built drawings at the end of the project and hand them over to the project consultant Job Requirements A bachelor's Degree in Architect Engineering is a must. Willing to work in the head office and visit sites. Excellent user of engineering computer software (Auto CAD, Revit, Tekla, SAP, ETAP). Excellent presentation skills. Excellent time management skills. Good knowledge of Microsoft Office. Ability and willingness to learn. Good command in English, both written and spoken. Experience Needed:3 to 5 years

Job Accountabilities:Handle inbound calls by following scripts and service guidelines to provide quick and accurate responses. Resolve customer queries and complaints by applying product knowledge and troubleshooting steps to achieve first-call resolution. Escalate complex cases by capturing details and forwarding them to supervisors or relevant departments to ensure timely resolution. Educate customers on ADIB’s products and services by clearly explaining features, processes, and policies to increase satisfaction and usage. Follow standard operating procedures and compliance rules during every interaction to ensure regulatory adherence and minimize errors. Document call details and customer feedback accurately in CRM systems to maintain reliable records and support future service improvements. Support team targets by meeting daily KPIs such as Average Handle Time (AHT), Customer Satisfaction (CSAT), and First Call Resolution (FCR). Provide feedback on recurring customer issues by sharing insights with supervisors to help improve processes and reduce repeat calls. Qualifications & Experience:Bachelor’s degree in Business Administration, Management, or related field. Officer: 0–2 years of experience in call center. Senior Officer: 2–4 years of experience in call center. Skills:Excellent communication skills. Excellent problem-solving and decision-making skills. Excellent organizational and time-management skills. Technical Skills:Good knowledge of call center software and systems. Proficiency in Microsoft Office (Excel, Word, Power Point).