Cleaning supervisor Jobs - Cairo Egypt
40 Jobs Found
<p><h4>Position summary</h4>
<p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank</p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
<p><h4>Position summary</h4>
<p>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with accounting. Notify engineering of maintenance and repair needs.</p>
<p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs</p><p></p>
<p><h4>Position summary</h4>
<p>Print and organize various necessary documents, summarize relevant information, and distribute information to appropriate employees. Maintain up-to-date knowledge of company safety programs within assigned area of responsibility, (e.g., food, retail), as well as all local, state, and federal regulations. Adhere to food safety and handling policies and procedures across all food-related areas. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly.</p>
<p>Calculate figures for inventories, orders, and costs. Conduct inventory audits to determine inventory levels and needs. Notify manager or supervisor of low stock levels. Troubleshoot vendor delivery issues and oversee return process. Verify and track received inventory. Reconcile shipping invoices and receiving reports. Receive, unload, and process deliveries. Monitor PAR levels for all food items to ensure proper levels. Refuse acceptance of damaged, unacceptable, or incorrect items.</p>
<p>Assist management in training, scheduling, counseling, disciplining, and motivating and coaching employees; serve as a role model. Ensure adherence to quality expectations and standards. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p>
<p>Assist other employees to ensure proper coverage and prompt guest service. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print).</p>
<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Perform other reasonable job duties as requested.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> At least 2 years of related work experience.</li>
<li><strong>Supervisory experience:</strong> At least 1 year of supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p>
<p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Telecom Technician is responsible for maintaining and ensuring the optimal operation of telecommunications systems across Cairo Metro Line 3, including stations, tunnels, and depots. This includes systems such as radio, intercom, CCTV, fire detection, public address, clocks, passenger information displays, voice recording, and network cabling. The technician will conduct preventive and corrective maintenance, troubleshoot faults, supervise contractors, and ensure all activities comply with safety and operational standards.</p><p>RESPONSIBILITIES/DUTIES</p><p>Maintenance & Technical Tasks</p><ul><li>Conduct preventive and corrective maintenance on telecom systems, including telephone, CCTV, PIS, intercom, fire detection, and clock systems.</li><li>Respond to faults promptly and carry out emergency repairs to minimize service interruptions.</li><li>Install, test, and commission telecom equipment and ensure systems are functioning properly.</li><li>Perform safety checks and diagnostic tests on telecom and networking hardware.</li><li>Use test equipment and tools to calibrate, diagnose, and repair faults in telecom devices.</li></ul><p>Supervision & Reporting</p><ul><li>Assist telecom supervisors in daily activities and minor modifications across all Line 3 sites.</li><li>Supervise subcontractors to ensure maintenance plans are executed accurately and safely.</li><li>Ensure telecom maintenance activities are documented and reported precisely to management.</li></ul><p>Inventory & Tools Management</p><ul><li>Maintain inventory of telecom spare parts and order required supplies.</li><li>Ensure tools and testing equipment are in good working condition and safely stored.</li><li>Maintain cleanliness and order in working and storage areas.</li></ul><p>Safety</p><ul><li>Adhere to appliance standards, safety protocols, and Health and Safety regulations.</li><li>Monitor for environmental and safety hazards and report incidents to Executive Maintenance.</li><li>Support compliance with all applicable laws and internal policies regarding telecom operations.</li></ul><p>General Duties</p><ul><li>Accurately report tasks, issues, and maintenance activities to relevant stakeholders.</li><li>Undertake any additional duties as assigned by the supervisor or management.</li><li>Flexibility to work night shifts, weekends, and emergency call-outs when required.</li></ul><p>Safety Responsibilities</p><ul><li>Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</li><li>Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</li><li>Be mindful that Safety, Security, and Environmental protection are everyone s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent required.</li><li>Vocational training or certification in Electronics, Telecommunications, or related field preferred.</li><li>Strong understanding of telecom/light current systems (e.g., CCTV, PIS, intercom, fire alarms, radio).</li><li>Basic networking knowledge and experience working with structured cabling.</li><li>Ability to read and interpret technical diagrams, layouts, and blueprints.</li><li>3-5 years of hands-on experience in telecom or electronic system maintenance, preferably in a railway or infrastructure environment.</li><li>Proven experience in troubleshooting, installation, and maintenance of telecom systems.</li><li>Accountability & Responsibility: Takes ownership of tasks and delivers high-quality work with minimal supervision.</li><li>Attention to Detail: Maintains accuracy in fault diagnosis, reporting, and documentation.</li><li>Problem Solving: Applies logic and initiative to resolve system malfunctions effectively and efficiently.</li><li>Communication & Collaboration: Communicates clearly with colleagues, supervisors, and contractors. Works well in a team environment.</li><li>Adaptability & Resilience: Maintains performance under pressure and adjusts to shifting priorities or emergencies.</li><li>Time Management: Plans and prioritizes workload efficiently, especially in a shift-based environment.</li><li>Technical Curiosity & Learning: Willingness to learn and adapt to new telecom technologies and maintenance practices.</li></ul><p></p></section>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Clean the rooms according to identified standards.<br>
Sign when taking and handing back keys.<br>
Start off by dusting the general area in the lobby.<br>
Organise the floor trolleys and procure missing material.<br>
Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).<br>
Collect the empty plates, glasses, utensils in the rooms and place them on the shelf in front of the elevator.<br>
Clean the rooms assigned to him/her according to the identified standards.<br>
Fill in the room status, textile report and amenities report in the maid report.<br>
Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or rooms and also inform the Floor Supervisors.<br>
Immediately report any room discrepancies.<br>
Immediately hand in all lost and found items to the Housekeeping Office.<br>
Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.<br>
Perform all duties assigned by seniors.<br>
Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).<br>
Must take part in vocational trainings and sign the attendance form.<br>
Be familiar with and implement the hotel’s security rules.<br>
Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.<br>
Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.<br>
Regularly vacuum and mop the guest stairs.<br>
Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.<br>
Is clean, friendly, and hygienic.<br>
Encourage colleagues to be productive by coming up with new ideas.<br>
Is a member of the Emergency Response Team.<br>
To predict that all activities and all purchased equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities. Shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).<br>
To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.<br>
To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.<br>
Carry out all responsibilities related to the quality management systems implemented at the facilities.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p>Education: At least a primary school or vocational diploma.<br>
Experience: Can learn the job in a few months and enhance knowledge in one year.<br>
Foreign language: Not expected.<br>
Courses and training: Not expected.<br>
Computer literacy: Not compulsory.<br>
Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</p>
<h4>Additional information</h4>
<p>Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>SCOPE The overall scope of the job includes serving food and beverages to guests in the assigned outlet, and providing a courteous, professional, efficient, and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. OVERALL OBJECTIVES The job of Restaurant Hostess is executed satisfactorily when: All rules & regulations are strictly adhered to within the hotel including the hotel s policy on fire and safety as well as hygiene regulations including HACCP. The service team is well managed, having delegated the appropriate tasks to the team members. A High quality of product and service is maintained in the outlet. The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times. MAIN RESPONSIBILITIES Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and name tag at all times according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional, and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform up-selling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, and equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest inquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensure follow-up is performed with the guest. Be knowledgeable about operating the existing POS system based on the trained responsibility level assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health & safety. Maintain a good rapport and work relations with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental training, and hotel-initiated training scheduled. Undertake reasonable tasks and secondary duties as assigned by the Department Head. Respond to any changes in the department as dictated by the hotel management. Assist in carrying out scheduled inventories of products and operating equipment. Perform any other assigned reasonable duties and responsibilities as assigned. Project at all times a positive and motivated attitude and exercise self-control. Maintain and update the restaurant's guest history. Maintain a legible and up-to-date reservation book. Maintain and coordinate the printing of the respective restaurant menus. Maintain excellent communication with all related departments i.e Guest Services and Concierge departments Restaurant Reservations All other F&B outlets, In-Room dining, and Banquet Service Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Language: Ability to work and communicate in a multinational environment Local language excellent oral and written skills. English excellent oral and written skills. Additional language beneficial. Competencies: Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions. Excellent written and verbal communication skills. Excellent organizational and time management skills. Applies a professional, confidential and ethical approach at all times. Works in a safe, prudent and organized manner. TECHNICAL COMPETENCIES: Computer literacy adapted to the field of training: Ability to operate computer and office equipment. Proficiency in Excel and Word is beneficial. INDIVIDUAL CHARACTERISTICS: To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially: Passionate for Food & Beverage People Oriented Passionate for European luxury Entrepreneurial Straightforward Sense of responsibility Team player Analytical thinker Flexible and reliable Tolerant and open minded Works well under pressure EXPERIENCE: To fill the position, the following is required: Experience in an F&B service role.</p><p></p></section>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Fairmont Hotels & Resorts is seeking a dedicated and professional supervisor for our Fairmont Gold Lounge in Cairo, Egypt. In this supervisory role, you will oversee the daily operations of our exclusive lounge, ensuring exceptional service delivery and maintaining the highest standards of luxury hospitality. You will lead a team of hospitality professionals while creating an elevated experience for our most valued guests.</p>
<ul>
<li>Supervise and manage lounge staff, including scheduling, training, performance evaluation, and professional development</li>
<li>Ensure consistent delivery of Fairmont Gold service standards and guest experience excellence</li>
<li>Monitor lounge operations, including cleanliness, ambiance, inventory levels, and facility maintenance</li>
<li>Manage guest relations and resolve any concerns or complaints with professionalism and efficiency</li>
<li>Oversee food and beverage service, including quality control and presentation standards</li>
<li>Maintain accurate records of guest preferences, special requests, and feedback</li>
<li>Coordinate with other hotel departments to ensure seamless guest experiences</li>
<li>Manage inventory, ordering, and cost control within the lounge</li>
<li>Conduct regular staff briefings and ensure compliance with company policies and procedures</li>
<li>Analyze operational metrics and implement improvements to enhance service quality and efficiency</li>
<li>Handle administrative tasks, including reporting and documentation</li>
<li>Represent the lounge professionally and uphold Fairmont's brand values at all times</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3-5 years of supervisory or leadership experience in a luxury hospitality environment</li>
<li>Proven expertise in guest relations and customer service excellence</li>
<li>Strong knowledge of hospitality operations and service standards</li>
<li>Excellent communication and interpersonal skills</li>
<li>Demonstrated ability to lead, motivate, and develop team members</li>
<li>Strong organizational and time management skills</li>
<li>Problem-solving abilities and sound decision-making judgment</li>
<li>Attention to detail and commitment to maintaining high standards</li>
<li>Ability to work flexible hours, including evenings and weekends</li>
<li>Experience with inventory management and basic financial reporting</li>
<li>Knowledge of food and beverage service protocols</li>
<li>Multi-language proficiency is advantageous</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking an enthusiastic and skilled Bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.</p><p>Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</p><p>Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</p><p>Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</p><p>Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</p><p>Monitor guest consumption responsibly and promote safe, responsible drinking practices</p><p>Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</p><p>Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</p><p>Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</p><p>Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</p><p>Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</p><p>Support and mentor team members, fostering a collaborative and inclusive work environment</p><p>Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</p><p>Adhere to all local beverage regulations and licensing requirements specific to Egypt</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 1-2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li><li>Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li><li>Proven track record of delivering exceptional guest service in a fast-paced environment</li><li>High school diploma or equivalent required</li><li>Completion of a recognized bartending or mixology certification program required</li><li>Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li><li>Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li><li>Strong multitasking ability and composure when working under pressure in high-volume settings</li><li>Proficiency in cash handling and point-of-sale (POS) systems</li><li>Inventory management and stock control capabilities</li><li>Awareness of allergies, dietary restrictions, and special guest requirements</li><li>Positive, proactive attitude with a collaborative, team-oriented approach</li><li>Organizational and time management skills with attention to detail</li><li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li><li>Fluent in English (written and verbal)</li><li>Arabic language skills are beneficial for this location</li><li>Knowledge of local beverage regulations and licensing requirements in Egypt</li><li>Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Serve as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center. Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Promote the rules and regulations of the recreational facilities intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Provide cashier services when working in facilities that include point of sales transactions. Assist when hosting private functions within the recreation facilities with group activities and events. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational facilities, equipment and supplies. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 25 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: CPR Certification First Aid Certification Recreation Equipment Any certification or training required by local and state agencies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p><p></p></section>
<p><h4>Company description</h4>
<p>The Movenpick Hotel Cairo-Media City is located in the vibrant 6th of October City, offering easy access to Cairo's attractions and just a short distance from Cairo International Airport. The hotel is in close proximity to iconic landmarks like the Great Pyramids of Giza and Sphinx, Dream Park, and a 27-hole golf course. The hotel's unique location alongside Media Production City studios provides guests with a blend of fantasy and tradition, creating a memorable experience.</p>
<br>
<h4>Job description</h4>
<p>We are seeking an enthusiastic and skilled bartender to join our dynamic team in 6th of October City, Egypt. In this role, you will be the heart of our bar operations, delivering exceptional beverage experiences while maintaining the highest standards of professionalism and guest service. You will combine technical mixology expertise with genuine hospitality to create memorable moments for every guest who walks through our doors. This position offers the opportunity to showcase your creativity, build lasting guest relationships, and contribute to a collaborative team environment in a fast-paced, rewarding setting.</p>
<br>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Prepare and serve a diverse range of alcoholic and non-alcoholic beverages, including craft cocktails, wines, spirits, and specialty drinks, consistently meeting quality and presentation standards</li>
<li>Deliver personalized, engaging guest experiences that reflect our commitment to exceptional service and hospitality</li>
<li>Maintain comprehensive knowledge of all beverage menu items, promotions, ingredients, and garnishes to confidently answer guest inquiries and recommend drinks tailored to individual preferences</li>
<li>Actively upsell beverages, food items, and promotions to enhance guest satisfaction and drive outlet revenue growth</li>
<li>Monitor guest consumption responsibly and promote safe, responsible drinking practices</li>
<li>Maintain meticulous cleanliness, organization, and sanitation of the bar area, including all equipment, glassware, and work surfaces in compliance with HACCP and safety regulations</li>
<li>Process cash and card transactions accurately and efficiently, ensuring proper billing and reconciliation</li>
<li>Manage bar inventory by restocking supplies, monitoring stock levels, and promptly reporting shortages to supervisors</li>
<li>Collaborate with kitchen and service staff to ensure seamless operations and exceptional guest experiences</li>
<li>Contribute to menu innovation by assisting in the development of new cocktails and beverage offerings</li>
<li>Support and mentor team members, fostering a collaborative and inclusive work environment</li>
<li>Attend training sessions and professional development opportunities to continuously enhance mixology skills and product knowledge</li>
<li>Adhere to all local beverage regulations and licensing requirements specific to Egypt</li>
</ul>
<br>
<h4>Qualifications</h4>
<p><strong>Experience</strong></p>
<ul>
<li>Minimum 1–2 years of bartending experience in a hotel, fine dining establishment, or upscale bar environment</li>
<li>Demonstrated expertise in cocktail preparation, spirits, wines, and beverage service standards</li>
<li>Proven track record of delivering exceptional guest service in a fast-paced environment</li>
</ul>
<p><strong>Education</strong></p>
<ul>
<li>High school diploma or equivalent required</li>
<li>Completion of a recognized bartending or mixology certification program required</li>
</ul>
<p><strong>Skills & competencies</strong></p>
<ul>
<li>Advanced beverage knowledge with the ability to prepare and serve cocktails and drinks to the highest standard of quality and consistency</li>
<li>Excellent guest service, interpersonal, and communication skills with a customer-focused mindset</li>
<li>Strong multitasking ability and composure when working under pressure in high-volume settings</li>
<li>Proficiency in cash handling and point-of-sale (POS) systems</li>
<li>Inventory management and stock control capabilities</li>
<li>Awareness of allergies, dietary restrictions, and special guest requirements</li>
<li>Positive, proactive attitude with a collaborative, team-oriented approach</li>
<li>Organizational and time management skills with attention to detail</li>
<li>Flexibility to work varied shifts, including evenings, weekends, and holidays</li>
</ul>
<p><strong>Language & additional requirements</strong></p>
<ul>
<li>Fluent in English (written and verbal)</li>
<li>Arabic language skills are beneficial for this location</li>
<li>Knowledge of local beverage regulations and licensing requirements in Egypt</li>
<li>Ability to work in a diverse, inclusive environment and embrace our commitment to hospitality excellence</li>
</ul></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Logistics & Warehouses Assistant Technician plays a crucial role in ensuring efficient warehouse operations by supporting the receiving, inspecting, organizing, and storing of goods. This position involves maintaining accurate inventory records, supporting order fulfillment, and utilizing proper handling equipment for loading/unloading materials. The role also includes maintaining a clean, organized workspace, applying the 5S methodology, assisting in spare parts and tools management, and supporting final takeovers and calibration processes to ensure optimal warehouse efficiency.</p><p>Responsibilities/Duties</p><ul><li>Receiving and Inspecting Goods: Receive incoming shipments, verify the quantity and quality of products against purchase orders. Inspect goods for any damage or defects and promptly report discrepancies to supervisors for further action.</li><li>Inventory Management: Organize and store items within the warehouse in accordance with established procedures. Maintain accurate inventory records and assist in performing regular inventory counts to ensure accuracy and efficiency.</li><li>Order Fulfillment Accurately pick and pack orders for shipment to customers or internal departments, ensuring items are prepared for transport. Ensure proper labeling of items and verify that orders are correctly packed for delivery.</li><li>Loading and Unloading Safely load and unload goods from delivery trucks or containers using appropriate material handling equipment (forklifts, pallet jacks, hand trucks). Follow safety protocols and ensure proper handling techniques are used during the loading and unloading process.</li><li>Product Handling Handle products with care to minimize damage and ensure safety during storage and movement. Follow correct lifting techniques and use equipment as needed to safely move heavy or bulky items.</li><li>Cleaning and Organization Maintain a clean and organized warehouse environment by ensuring aisles are clear, and materials are properly stored. Assist in improving workflow efficiency and safety by maintaining an orderly workspace.</li><li>Additional Support Assist the technician in applying the 5S methodology in storerooms to maintain a streamlined and organized workspace. Support the technician in managing spare parts and tools for final takeovers from the customer (NAT). Help the technician with the physical collection of tools requiring calibration. Undertake other duties as assigned to support warehouse operations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent.</li><li>Forklift certification and competency in operating material handling equipment.</li><li>Training in materials handling and health & safety procedures.</li><li>Working knowledge of CMMS (preferably Maximo) for inventory and asset management.</li><li>Familiarity with standard warehouse and stockroom operations, best practices, and procedures.</li><li>Understanding of inventory management principles and proper record-keeping practices.</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook) for inventory tracking and reporting.</li><li>Knowledge of 5S methodology and workplace organization principles.</li><li>Understanding of safety protocols and proper material handling procedures.</li><li>0 3 years of experience in warehouse operations, inventory management, or logistics.</li><li>Hands-on experience with stock control, order fulfillment, and material handling.</li><li>Experience in receiving, inspecting, storing, and distributing goods within a warehouse environment.</li><li>Strong attention to detail and accuracy, especially in managing inventory.</li><li>Excellent communication skills, both written and verbal, for effective coordination within the team.</li><li>Strong organizational and time management skills, with the ability to maintain an efficient workflow in a busy environment.</li><li>Ability to work both independently and collaboratively as part of a team.</li><li>Commitment to maintaining workplace safety and adherence to best practices for material handling.</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Position assists casino manager in responsibilities related to daily casino operations. Position supports directing and training employees to serve guests and ensures proper standards are followed. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable for enforcing all legal obligations, professionally and consistently. Assists with enforcing policies and procedures to ensure casino operations in accordance with local gaming regulations.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 3 years experience in casino administration or related professional area. OR</li>
<li>2-year degree from an accredited university; 1 year experience in casino administration or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h4>Assisting in managing casino work, projects, and policies</h4>
<ul>
<li>Supports the scheduling, opening and closing of all table games, slot area and cashier operations.</li>
<li>Assists with ensuring the integrity of all gaming activity and equipment in casino.</li>
<li>Coordinates with surveillance regarding the overall security of gaming and non gaming areas.</li>
<li>Assists with enforcing established credit play policy on assigned shift, to include extension of credit to qualified customers within the established guidelines.</li>
<li>Liaisons with lead slot technician on adjustments and repairs of games.</li>
<li>Coordinates and implements casino work and projects as assigned.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li>
<li>Observes casino employees and provides feedback.</li>
</ul>
<h4>Maintaining casino goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Submits reports in a timely manner, ensuring delivery deadlines.</li>
<li>Ensures profits and losses are documented accurately.</li>
<li>Maintains a strong accounting and operational control environment to safeguard assets.</li>
<li>Promotes high visibility of casino in local market areas.</li>
</ul>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Empowers employees to provide excellent customer service.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Sets a positive example for guest relations.</li>
<li>Promotes positive customer relations.</li>
<li>Monitors and handles guest complaints by following the instant pacification procedures.</li>
<li>Interacts at the executive level with gaming customers, setting an example for the staff in the areas of courtesy and service.</li>
<li>Provides guidance and professionalism on all disputes that may arise in the casino.</li>
</ul>
<h4>Additional responsibilities</h4>
<ul>
<li>Assists in other casino operations when needed.</li>
<li>Participates in department wide projects and goals.</li>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Demonstrates personal integrity.</li>
<li>Uses effective listening skills.</li>
<li>Demonstrates self confidence, energy and enthusiasm.</li>
<li>Manages group or interpersonal conflict effectively.</li>
<li>Informs and/or updates the executives and peers on relevant information in a timely manner.</li>
<li>Manages time well and possesses strong organizational skills.</li>
<li>Presents ideas, expectations and information in a concise well organized way.</li>
<li>Uses problem solving methodology for decision making and follow up.</li>
<li>Ensures that cleanliness and condition of each area meets designated standards.</li>
<li>Records all progressive readings prior to casino opening and after closing.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’.</p>
<p>In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Logistics & Warehouses Technician is a vital role within the organization, responsible for the efficient management of warehouse operations, including the safe handling of materials, inventory control, and the timely delivery of supplies. By maintaining accurate records in CMMS (Maximo), optimizing warehouse practices, and ensuring compliance with safety and quality standards, the technician supports seamless logistics operations, ensuring the smooth flow of materials to meet business needs. The technician also plays a key role in applying best practices, such as FIFO and 5S, to promote a well-organized, safe, and high-performing warehouse environment.</p><p>Responsibilities/Duties</p><ul><li>Inventory Management</li><li>Organize and store materials in the warehouse according to established processes and procedures.</li><li>Maintain accurate inventory records and assist with periodic inventory counts.</li><li>Ensure all outgoing shipments are labeled and documented according to company procedures.</li><li>Pick stock based on the FIFO (First In, First Out) method.</li><li>Order Fulfillment:</li><li>Prepare material receiving reports for accepted goods or a receiving rejection report for returns to suppliers if materials are not up to specifications.</li><li>Fulfill material requests from different departments as per schedules or Maximo requests.</li><li>Ensure materials are issued in compliance with the relevant specifications and quality standards.</li><li>Quality Control:</li><li>Conduct inspections of incoming and outgoing products to ensure they meet quality standards as per the purchase order and procurement department guidelines.</li><li>Report any damaged or defective items to the appropriate personnel.</li><li>Inspect received materials, ensuring the proper quantity, condition, and inclusion of required certificates (e.g., Certificates of Conformity and Testing, where applicable).</li><li>Documentation and Reporting:</li><li>Maintain accurate records of all inventory transactions, shipments, and receipts.</li><li>Generate reports on warehouse activities, inventory levels, and material conditions.</li><li>Support operations and maintenance with the goods receipt process and materials acceptance.</li><li>Cleaning and Organization:</li><li>Maintain a clean, organized, and accessible warehouse environment to improve operational efficiency.</li><li>Assist with the arrangement of materials and products to optimize space and workflow.</li><li>Technical Support:</li><li>Assist in setting up and maintaining warehouse systems and technologies.</li><li>Troubleshoot any issues related to inventory management systems or warehouse equipment.</li><li>Collaboration and Communication:</li><li>Work collaboratively with warehouse staff, supervisors, and other departments to ensure smooth operations.</li><li>Communicate effectively with team members to align on tasks and priorities.</li><li>Spare Parts and Tool Management:</li><li>Manage spare parts and tools, ensuring final take-over from the customer (NAT).</li><li>Oversee the collection of tools requiring calibration.</li><li>5S Methodology Implementation:</li><li>Apply 5S methodology within storerooms to ensure continuous improvements in organization and efficiency.</li><li>Safety</li><li>Adhere to safety protocols and guidelines to ensure a safe working environment for all team members.</li><li>Participate in safety training programs and support the development of safety practices within the warehouse.</li><li>Take appropriate actions to dispose of scrap materials following company procedures.</li><li>Ensure proper safety measures are followed during the operation of warehouse equipment.</li><li>Maximo Update</li><li>Update Maximo with data related to received stock, ensuring accurate inventory records.</li><li>Issue materials to departments based on scheduled requests and Maximo stock orders.</li><li>Utilize Maximo for generating stock issue requests and maintaining real-time inventory data.</li><li>Additional Responsibilities:</li><li>Undertake any other duties assigned by the supervisor or warehouse management team.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Qualifications:</li><li>High school diploma; a bachelor's degree is preferred.</li><li>Forklift certification and proficiency in operating material handling equipment.</li><li>Training in materials handling and health & safety procedures.</li><li>Proficiency in English (both written and verbal).</li><li>Knowledge:</li><li>Familiarity with standard warehouse practices such as FIFO and 5S.</li><li>Understanding of inventory management principles and proper bookkeeping.</li><li>Proficient in Microsoft Office (Excel, Word, Outlook).</li><li>Knowledge of safety protocols, quality control standards, and best practices for material handling.</li><li>Knowledge of spare parts management and calibration processes.</li><li>Experience:</li><li>3 5 years of experience in warehouse operations, logistics, or inventory management.</li><li>Experience in receiving, inspecting, storing, and issuing materials.</li><li>Proficient in CMMS, particularly Maximo, for managing inventory.</li><li>Hands-on experience with warehouse equipment (e.g., forklifts, pallet jacks).</li></ul><p>Desired Behaviors & Experiences</p><ul><li>Demonstrates a high degree of accuracy in inventory tracking and quality control to ensure optimal performance and compliance with company standards.</li><li>Possesses strong written and verbal communication abilities to facilitate coordination between departments and team members efficiently.</li><li>Manages multiple priorities simultaneously, ensuring that tasks are executed in a timely manner while maintaining a high level of organization.</li><li>Capable of working autonomously and within a team, adapting as needed to various work dynamics and fostering a cooperative work environment.</li><li>Demonstrates a proactive commitment to workplace safety standards, while maintaining an orderly and efficient workspace.</li><li>Approaches challenges with a solution-oriented mindset, especially in troubleshooting inventory system issues and resolving operational hurdles.</li><li>Willing to take on additional responsibilities as required to ensure smooth and efficient warehouse operations.</li></ul><p></p></section>
<p><h4>Job summary</h4>
<p>Responsible for assessing the risk in hotel work environment to minimize associates’ illness and injury during work hours. Inspect hazardous factors in the work environment, quality of equipment or facility used by associates. Lead the organization toward a healthy and safe work environment by advising, monitoring, and reporting in the workplace, and engaging staff in programs that ensure safe practices in the workplace.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong><br>
Bachelor’s degree from an accredited university in Occupational Health and Safety or similar field of study.<br>
OR<br>
Three to five years’ experience in a related field.</p>
<h4>Core work activities</h4>
<p><strong>Managing health and safety in operations</strong></p>
<ul>
<li>Inspect or evaluate workplace environments, equipment, or practices to ensure compliance with safety standards and government regulations.</li>
<li>Inspect work environments to ensure safety in workplace.</li>
<li>Conduct hazard and risk assessments at the property including quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.</li>
<li>Submit Workplace Risk Assessment Report and Workplace Occupational Health and Safety workbook.</li>
<li>Propose the workbook to the Occupational Health and Safety Committee every 6 months.</li>
<li>Complete and submit required biannual Occupational Health and Safety reports to Labor Protection and Welfare Office.</li>
<li>Suspend activities that pose threats to workers' health or safety.</li>
<li>Recommend measures to help protect workers from potentially hazardous work methods, processes, or materials.</li>
<li>Investigate accidents to identify causes or to determine how such accidents might be prevented in the future.</li>
<li>Advise management regarding health or safety issues.</li>
<li>Investigate the adequacy of ventilation, exhaust equipment, lighting, or other conditions that could affect employee health, comfort, or performance.</li>
<li>Investigate health-related complaints and inspect facilities to ensure compliance with public health legislation and regulations.</li>
<li>Collect and analyze data, and provide reports and suggestions on hazards, illness, and distress occurring during employees’ work hours.</li>
<li>Conduct tests of facilities for environmental hazards.</li>
<li>Collaborate with healthcare professionals to plan or provide treatment.</li>
<li>Consult with others regarding safe or healthy equipment or facilities.</li>
<li>Maintain or update emergency response plans or procedures.</li>
<li>Develop emergency procedures with other departments.</li>
<li>Collaborate with engineers or physicians/nurses to institute control or remedial measures for hazardous or potentially hazardous conditions or equipment.</li>
<li>Develop or maintain hygiene standards in the workplace.</li>
<li>Inspect specified areas to ensure the presence of fire prevention equipment, safety equipment, or first-aid supplies.</li>
</ul>
<p><strong>Build the health and safety awareness for employees</strong></p>
<ul>
<li>Conduct safety training or education programs and demonstrate the use of safety equipment.</li>
<li>Conduct health or safety training programs for all employees at least once a year as mandated by law.</li>
<li>Provide new-employee health and safety orientations and develop materials for these presentations.</li>
<li>Prepare healthcare training materials.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Analyze information and evaluate results to choose the best solution and solve problems.</li>
<li>Maintain inventories of hazardous materials or hazardous wastes, using waste tracking systems to verify that materials are handled properly.</li>
<li>Maintain inventory of medical supplies or equipment.</li>
<li>Develop or maintain medical monitoring programs for employees.</li>
<li>Develop and maintain a working relationship with local law enforcement authorities.</li>
<li>Inform and update executives and peers on relevant information in a timely manner.</li>
<li>Provide information to supervisors and co-workers by telephone, in written form, or in person.</li>
<li>Perform other work safety tasks as assigned by management.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other bases protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an experienced and customer-focused Fairmont Gold Manager to join our prestigious luxury hotel in Cairo, Egypt. In this pivotal leadership role, you will oversee all aspects of the Fairmont Gold experience, ensuring exceptional service delivery while maintaining the highest standards of hospitality. You will lead a dedicated team, manage guest relations, and drive operational excellence across all Fairmont Gold services and amenities. This position offers the opportunity to make a meaningful impact on guest satisfaction while fostering a collaborative and supportive work environment.</p>
<p><strong>Responsibilities include:</strong></p>
<ul>
<li>Manage all aspects of Fairmont Gold operations in accordance with Fairmont hotel standards and service procedures</li>
<li>Direct and implement a service and leadership philosophy that guides staff and ensures consistent excellence</li>
<li>Anticipate guest needs, respond promptly to inquiries, and maintain positive guest relations at all times</li>
<li>Monitor and maintain cleanliness, sanitation, and organization of all Fairmont Gold work areas</li>
<li>Maintain comprehensive knowledge of hotel features, services, room types, rates, packages, promotions, and daily occupancy levels</li>
<li>Track and forecast daily, weekly, and monthly Fairmont Gold occupancy levels and adjust departmental planning accordingly</li>
<li>Review daily business levels, anticipate critical situations, and develop effective solutions to expedite operations</li>
<li>Prepare weekly work schedules in accordance with staffing guidelines and labor forecasts; adjust schedules to meet business demands</li>
<li>Ensure staff attendance and document any late or absent employees</li>
<li>Conduct pre-shift meetings with staff to review pertinent business information and daily priorities</li>
<li>Inspect staff grooming and attire; address any deficiencies professionally and supportively</li>
<li>Constantly monitor staff performance and provide constructive feedback to rectify any service deficiencies</li>
<li>Monitor check-in and check-out processes; assist where necessary to alleviate pressure and process guests expediently</li>
<li>Monitor communication logs and ensure guest requests are followed up within 15-20 minutes</li>
<li>Screen, interview, and facilitate the hiring of Fairmont Gold team members</li>
<li>Conduct comprehensive training programs for new hires and ongoing development for existing staff</li>
<li>Provide performance feedback and handle disciplinary matters according to hotel standards</li>
<li>Contact newly registered VIP guests within 15 minutes of check-in to establish satisfaction and resolve any concerns</li>
<li>Ensure security of guest room access and maintain awareness of undesirable persons on premises</li>
<li>Monitor and ensure all cashiering procedures comply with accounting policies, including bank reconciliation, shortages/overages, late charges, and payment processing</li>
<li>Work with the Executive Chef to determine Fairmont Gold Lounge menu, food costs, ordering, and presentation</li>
<li>Provide direction and guidance to Fairmont Gold Supervisors to maintain service and food quality standards</li>
<li>Assist guests with reports of lost or stolen articles following hotel policy</li>
<li>Adhere to hotel requirements for guest and colleague accidents, injuries, and emergency situations</li>
<li>Coordinate with Housekeeping management to ensure accurate room status and readiness for check-in</li>
<li>Review arrival reports, VIP pre-registration, and special requests for accuracy and completeness</li>
<li>Review credit check reports and follow up on accounts beyond approved credit limits</li>
<li>Coordinate delivery of in-room amenities to ensure timely service</li>
<li>Review late checkout requests and communicate approvals to Housekeeping</li>
<li>Monitor out-of-order rooms and coordinate with respective departments for resolution</li>
<li>Complete nightly rate checks and maintain awareness of discrepant rooms</li>
<li>Conduct monthly departmental meetings and attend designated organizational meetings</li>
<li>Complete departmental filing and maintain detailed records of attendance and performance conversations</li>
<li>Conduct performance reviews in a timely manner</li>
<li>Foster a cooperative working climate that maximizes productivity and colleague morale</li>
<li>Complete work orders for maintenance repairs and contact Engineering for urgent issues</li>
<li>Document pertinent information in department logs and complete all closing duties</li>
<li>Perform additional duties as assigned by management</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree, preferably in hospitality management or related field</li>
<li>Minimum two years of leadership experience in concierge or front office operations in a luxury hotel environment</li>
<li>Certification in an alcohol awareness program (TABC)</li>
<li>Food handling certification</li>
<li>Previous training and certification in liquor, wine, food service, and sanitation procedures</li>
<li>Fluency in English, both verbal and written</li>
<li>Proficiency in basic arithmetic and financial calculations</li>
<li>Proven ability to balance guest service, colleague satisfaction, and profitability objectives</li>
<li>Demonstrated ability to suggestively sell services and amenities</li>
<li>Strong guest relations training background and experience</li>
<li>Exceptional leadership and team management skills</li>
<li>Advanced problem-solving and conflict resolution abilities</li>
<li>Proficiency with hotel property management systems (PMS) and Microsoft Office applications</li>
<li>Excellent communication and interpersonal skills</li>
<li>Strong organizational and time management abilities</li>
<li>Ability to work flexible shifts, including evenings, weekends, and holidays as required</li>
<li>Demonstrated crisis management and decision-making capabilities under pressure</li>
<li>Cultural awareness and sensitivity in a diverse, international environment</li>
<li>Meticulous attention to detail in documentation and record-keeping</li>
<li>Ability to train, mentor, and develop team members effectively</li>
<li>Strong analytical skills with the ability to interpret data and trends</li>
<li>Resilience and adaptability in a fast-paced hospitality environment</li>
</ul></p><p></p>
<p><h4>Job summary</h4>
<p>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.</p>
<br>
<h4>Candidate profile</h4>
<br>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<br>
<h4>Core work activities</h4>
<br>
<h4>Ensuring culinary standards and responsibilities are met</h4>
<ul>
<li>Manages kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li>
<li>Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.</li>
<li>Assists executive chef with all kitchen operations and preparation.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.</li>
<li>Assists in determining how food should be presented and creates decorative food displays.</li>
<li>Maintains purchasing, receiving and food storage standards.</li>
<li>Ensures compliance with food handling and sanitation standards.</li>
<li>Performs all duties of kitchen managers and employees as necessary.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Operates and maintains all department equipment and reports malfunctions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
</ul>
<br>
<h4>Leading kitchen operations</h4>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Leads shifts while personally preparing food items and executing requests based on required specifications.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serves as a role model to demonstrate appropriate behaviors.</li>
<li>Maintains the productivity level of employees.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
<li>Communicates performance expectations in accordance with job descriptions for each position.</li>
<li>Recognizes success performance and produces desired results.</li>
</ul>
<br>
<h4>Ensuring exceptional customer service</h4>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Sets a positive example for guest relations.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Handles guest problems and complaints.</li>
</ul>
<br>
<h4>Maintaining culinary goals</h4>
<ul>
<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li>
<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li>
<li>Utilizes the labor management system to effectively schedule to business demands and for tracking of employee time and attendance.</li>
<li>Trains employees in safety procedures.</li>
</ul>
<br>
<h4>Managing and conducting human resource activities</h4>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Brings issues to the attention of the department manager and human resources as necessary.</li>
</ul>
<br>
<h4>Additional responsibilities</h4>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<br>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<p>JOB SUMMARY
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met for Restaurant
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Plans and manages food quantities and plating requirements for the restaurant.
• Communications production needs to key personnel.
• Assists in developing daily and seasonal menu items for the restaurant.
• Ensures compliance with all applicable laws and regulations regulations.
• Follows proper handling and right temperature of all food products.
• Estimates daily restaurant production needs.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented and creates decorative food displays.
Leading Kitchen Team
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shift teams while personally preparing food items and executing requests based on required specifications.
• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensuring and maintaining the productivity level of employees.
• Ensures employees are cross-trained to support successful daily operations.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishing and Maintaining Restaurant Kitchen Goals
• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Effectively investigates, reports and follows-up on employee accidents.
• Knows and implements company safety standards.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Manages employee progressive discipline procedures.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Uses all available on the job training tools for employees.
• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.</p><p></p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartistu00ae, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartistu00ae.</p>
<h4>Job description</h4>
<p>Maintains complete knowledge of and complies with all departmental policies, service procedures, and standards.</p>
<p>Maintains complete knowledge of correct maintenance and use of equipment. Uses equipment only as intended.</p>
<p>Anticipates guestsu2019 needs, responds promptly and acknowledges all guests, however busy and whatever time of day.</p>
<p>Maintains positive guest relations at all times.</p>
<p>Resolves guest complaints, ensuring guest satisfaction.</p>
<p>Monitors and maintains cleanliness, sanitation and organization of assigned work areas.</p>
<p>Maintains complete knowledge of:</p>
<ul>
<li>All hotel facilities, services, and hours of operation.</li>
<li>All guest room layouts, bed types, du00e9cor, appointments, and locations.</li>
<li>Room availability for any given day.</li>
<li>Restricted dates, rates and room types.</li>
<li>All room rates, packages and promotions.</li>
<li>Specific arrangements between hotel and travel agencies, corporate reservations center.</li>
<li>Entertainment and special events scheduled in the hotel.</li>
</ul>
<p>Accesses all functions of the computer system.</p>
<p>Evaluates the staffing requirements and prepares work schedules weekly, adhering to budget goals.</p>
<p>Ensures that the reservation lines are attended at all times during scheduled hours and that sufficient staffing is present to meet the daily business demands.</p>
<p>Documents any late or absent employees; maintains accurate and current employee records.</p>
<p>Schedules and assigns staff breaks.</p>
<p>Communicates anticipated business demands daily with each employee (arrivals, departures, group functions, guest requests, etc.).</p>
<p>Legibly updates information board.</p>
<p>Ensures staff's knowledge of hotel services, features and amenities.</p>
<p>Prepares and communicates assignments to the staff. Assigns additional tasks as they arise.</p>
<p>Responds to incoming calls.</p>
<p>Accesses and ensures that reservation agents properly access all functions of the reservations system.</p>
<p>Monitors and ensures that reservations staff performs their job functions to the hotel's standards.</p>
<p>Monitors and ensures that all reservations (including manual) are input into the system.</p>
<p>Monitors reservations requested by fax, telex and mail.</p>
<p>Ensures guest history accounts are kept current.</p>
<p>Ensures advance deposits, refunds of such and confirmation of both are processed.</p>
<p>Monitors group reservation activity daily and communicates status with sales department. Follows up on tentative sales bookings with respective sales manager to update status.</p>
<p>Ensures group files are accurate and kept current.</p>
<p>Ensures that group requirements are entered from the sales booking sheet.</p>
<p>Processes change forms received from sales after checking availability; resolves any discrepancies.</p>
<p>Ensures that group room blocks are released to general inventory after group's cut-off date or cancellation.</p>
<p>Ensures that rooming lists are input into the system.</p>
<p>Pre-blocks group rooms where special requests are made.</p>
<p>Assists reservations staff whenever necessary in performing all job functions.</p>
<p>Conducts on-job training program on the required job functions with criterion expected and department orientation for new hires. Conducts ongoing training with existing staff.</p>
<p>Works closely with other departments to effectively accommodate guests' special requests and amenities.</p>
<p>Communicates designated VIP reservations to the general manager and department managers.</p>
<p>Works closely with the front desk manager in determining the percentage for overbooking.</p>
<p>Reviews no-show reservations and processes charges. Tracks group no-show reservations and distributes it to sales department.</p>
<p>Compiles reports on no-show for future business forecasting.</p>
<p>Reviews master file activity report daily for accuracy of codes, rates and guest information.</p>
<p>Communicates room availability (particularly status changes on any date) to reservations staff, front desk manager and corporate reservations center.</p>
<p>Reviews any reservations erroneously taken during restricted dates with individual responsible.</p>
<p>Reviews previous night's occupancy report and tracks for forecasting future business patterns.</p>
<p>Monitors wait list and determines priority of guests to be contacted for room availability.</p>
<p>Creates travel agent master in computer.</p>
<p>Reviews travel agency commission report daily for accuracy; resolves any discrepancies.</p>
<p>Monitors system problems, maintains log of such and coordinates corrections with the service company representative.</p>
<p>Prepares work orders for maintenance repairs and distributes them to engineering.</p>
<p>Maintains supply levels and legibly documents needs on a requisition.</p>
<p>Organizes and sets up office files on designated reference or resource information; keeps filing up-to-date.</p>
<p>Prepares and distributes weekly, monthly and annual forecasts.</p>
<p>Prepares and submits daily and weekly payroll records.</p>
<p>Ensures that all pertinent information is documented in the log book daily.</p>
<p>Conducts performance appraisals of designated staff annually.</p>
<p>Attends designated meetings.</p>
<p>Reviews status of assignments and any follow-up action with on-coming supervisor.</p>
<p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</p>
<p>To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p>
<p>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p>
<p>To provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p>
<p>Carries out all responsibilities related to the quality management systems implemented at the facilities.</p>
<p>Carries out all other duties assigned by managers and hotel management not specified in the job description.</p>
<p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: One yearu2019s experience as a reservations agent, preferably in a style hotel.</li>
<li>Foreign language: Fluency in English both verbal and non-verbal.</li>
<li>Courses and training: Prior attendance in courses and seminars in the related field.</li>
<li>Computer literacy: Compute basic arithmetic.</li>
<li>Skills:</li>
<ul>
<li>Prioritize and organize.</li>
<li>Be a clear thinker, remaining calm and resolving problems using good judgment.</li>
<li>Follow directions thoroughly.</li>
<li>Understand guestu2019s service needs.</li>
<li>Work cohesively with co-workers as part of a team.</li>
<li>Work with minimal supervision.</li>
<li>Maintain confidentiality of guest information and pertinent hotel data.</li>
<li>Ascertain departmental training needs and provide such training.</li>
<li>Direct performance of staff and follow up with corrections when needed.</li>
<li>Ability to input and access information in the property management system and computers.</li>
<li>Familiarity with yield management and forecasting.</li>
</ul>
</ul>
<h4>Additional information</h4>
<p>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</p>
<p>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</p>
<p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facility.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p></p><p></p>