Video editor Jobs in Egypt
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<p><strong>About LogiWorx: </strong><br></p><p>LogiWorx is a freight audit and logistics intelligence platform built for the Egyptian and regional Middle East market. We help shippers, freight forwarders, and manufacturers cut logistics costs and eliminate billing errors through proprietary, on-premise AI-powered auditing, combined with a CFO-backed compliance and tax advisory team. Our mission is to bring enterprise-grade cost visibility and control to logistics operations across the region.</p><p>We're growing our commercial team and looking for a driven, relationship-oriented Sales Development Representative to lead outreach and build our pipeline of manufacturers, grain millers, distributors, and logistics-heavy enterprises across Egypt and the wider region.<br><br><strong>Role Summary:</strong><br><br>As a Sales Development Representative at LogiWorx, your job is to build our pipeline and get qualified conversations on the calendar. You will proactively reach out to prospective clients, run the initial pre-sales call yourself to introduce LogiWorx and qualify their fit, and then hand the opportunity off to the founder/product team for the full product demo and technical discussion. You will not run demos — your focus is outreach, first contact, and booking qualified calls. You'll work closely with the founder to refine target lists, messaging, and outreach strategy across Egypt and the wider region.<br><br><strong>What We Offer:</strong></p><ul><li><p>Commission-based compensation tied to qualified calls booked and deals closed from your pipeline — earnings are performance-based, with no fixed salary.</p></li><li><p>Opportunity to shape the sales function and go-to-market strategy at an early-stage, high-growth company.</p></li><li><p>Direct access to and mentorship from the founding team.</p></li><li><p>A product built specifically to solve real, high-value problems for regional logistics-heavy businesses.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Key Responsibilities:</strong></p><p></p><ul><li><p>Identify and prospect new business opportunities among shippers, freight forwarders, manufacturers, and distributors across Egypt and regional markets, through cold calling, email outreach, LinkedIn, and other channels.</p></li><li><p>Build and maintain a target account list, focusing on industries with heavy freight/logistics spend (e.g., grain milling, manufacturing, FMCG, distribution).</p></li><li><p>Reach out directly to decision-makers (CFOs, supply chain directors, logistics managers) to introduce LogiWorx and generate interest.</p></li><li><p>Conduct the initial pre-sales call with each prospect — introducing LogiWorx, understanding their logistics/freight audit needs, and qualifying whether they're a good fit.</p></li><li><p>Book qualified demo calls onto the founder's/product team's calendar and hand off context clearly so the follow-up demo is well-prepared.</p></li><li><p>Maintain accurate pipeline and activity records in the CRM; track outreach volume, response rates, and call-booking conversion.</p></li><li><p>Follow up with prospects who haven't yet responded or scheduled a call, to keep the pipeline moving.</p></li><li><p>Represent LogiWorx at regional trade shows, logistics industry events, and networking forums to generate leads.</p></li><li><p>Gather market and prospect feedback from outreach and pre-sales calls to help refine messaging and targeting.</p></li></ul><p></p><p><strong>Required:</strong><br></p><ul><li><p>2+ years of experience in outbound sales, business development, or SDR/BDR roles, ideally in logistics, freight, SaaS, fintech, or enterprise software.</p></li><li><p>Fluent in Arabic and English (spoken and written); comfortable cold calling and presenting in both.</p></li><li><p>Proven track record of generating leads and booking qualified meetings/calls.</p></li><li><p>Confident, articulate phone and video-call presence — comfortable running a first conversation with senior decision-makers (CFOs, supply chain directors).</p></li><li><p>Strong understanding of, or ability to quickly learn, freight audit, logistics cost structures, and supply chain operations, to qualify prospects effectively.</p></li><li><p>Excellent communication and relationship-building skills; persistent and organized in following up.</p></li><li><p>Self-starter comfortable working in a small, fast-moving startup environment.</p></li><li><p>Based in or willing to be based in Cairo.</p></li></ul><p></p>
<p>Are you a visionary artist with a passion for bringing ideas to life through dynamic visuals? Do you thrive in a fast-paced environment where your creativity can truly shine? We are seeking an exceptional <strong>Motion Graphics Designer</strong> to join our vibrant team in <strong>Cairo, Egypt</strong>, working <strong>on-site</strong> to craft stunning visual experiences that captivate and inspire. This is an incredible opportunity to make a significant impact on our creative output across diverse media platforms.</p><p><strong>Overview:</strong> As our Motion Graphics Designer, you will be at the forefront of our visual storytelling, transforming concepts into compelling animated content. You'll work on exciting projects that span creative design, marketing, advertising, and publishing, contributing to campaigns that resonate with audiences and elevate our brand.</p><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Conceptualize and create</strong> engaging motion graphics and animations for various digital platforms, including social media, websites, and presentations.</p></li><li><p><strong>Collaborate closely</strong> with creative directors, marketing specialists, and content creators to understand project requirements and deliver innovative solutions.</p></li><li><p><strong>Develop storyboards and animatics</strong> to visualize and plan complex motion sequences.</p></li><li><p><strong>Ensure brand consistency</strong> and adherence to design guidelines across all animated assets.</p></li><li><p><strong>Stay current</strong> with industry trends, software, and best practices in motion graphics and animation.</p></li><li><p><strong>Manage multiple projects</strong> simultaneously, delivering high-quality work on time and within scope.</p></li></ul><p><strong>Skills & Technologies:</strong> You will leverage your expertise in cutting-edge design tools, including <strong>Adobe Illustrator</strong> and <strong>Adobe Photoshop</strong>, alongside advanced motion graphics software. A strong foundation in <strong>Graphic Design</strong> principles, combined with a mastery of <strong>Motion Graphics</strong> and <strong>Animation</strong> techniques, is essential for success in this role.</p><p><strong>Growth Opportunities:</strong> We are committed to your professional development. You'll have access to continuous learning resources, opportunities to experiment with new technologies, and the chance to lead exciting projects as you grow within our dynamic organization. Your contributions will directly influence our creative direction and market presence.</p><p><strong>Team & Culture:</strong> Join a passionate and collaborative team that values creativity, innovation, and mutual support. We foster an environment where ideas are encouraged, and every team member's unique perspective is celebrated. Work alongside talented professionals dedicated to pushing creative boundaries.</p><p><strong>Impact:</strong> Your work will directly impact our brand's visibility and engagement, helping us tell our story in compelling new ways. You'll play a crucial role in shaping our visual identity and connecting with our audience through memorable and impactful motion design.</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience That Matters:</strong> Possess <strong>3-1 years of professional experience</strong> in motion graphics design or a related creative field. We're looking for an experienced individual ready to hit the ground running and elevate our creative output.</p></li><li><p><strong>Mastery of Tools:</strong> Demonstrated expert-level proficiency in <strong>Adobe Illustrator</strong> and <strong>Adobe Photoshop</strong>.</p></li><li><p><strong>Motion Graphics Prowess:</strong> A strong portfolio showcasing exceptional skills in <strong>Motion Graphics</strong>, <strong>Animation</strong>, and <strong>Video Editing</strong>.</p></li><li><p><strong>Design Acumen:</strong> Deep understanding of <strong>Graphic Design</strong> principles, including typography, color theory, and layout.</p></li><li><p><strong>Creative Vision:</strong> Proven ability to develop compelling concepts, create engaging storyboards, and execute high-quality visual content.</p></li><li><p><strong>Problem-Solver:</strong> Strong analytical and problem-solving skills with an ability to translate complex ideas into clear and captivating motion designs.</p></li><li><p><strong>Communication & Collaboration:</strong> Excellent communication skills and a collaborative spirit, capable of working effectively within a team environment.</p></li><li><p><strong>Career Level:</strong> This is an <strong>Experienced-level</strong> position, perfect for a designer ready to take on significant creative challenges and contribute meaningfully from day one.</p></li></ul><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client s time zone. Our client is a growing consumer products company focused on driving measurable business growth through strategic digital marketing initiatives. As the organization continues expanding its customer acquisition efforts, they are seeking a Growth Marketing Specialist to execute high-impact marketing campaigns, optimize performance across digital channels, and support product launches through data-driven decision-making. Role Overview The Growth Marketing Specialist will be responsible for executing and optimizing digital marketing campaigns that drive customer acquisition and business growth. The Growth Marketing Specialist will manage email marketing initiatives, paid advertising campaigns, A/B testing, campaign optimization, and performance analysis while collaborating closely with the Content Creator and leadership team. This role is ideal for a hands-on marketer who enjoys experimentation, continuous optimization, and using data to improve campaign performance. Location Fully Remote | 9:00 AM - 5:00 PM EST Key Responsibilities Email Marketing Build, execute, and optimize email marketing campaigns. Develop customer segmentation strategies and automated email workflows. Monitor email performance and improve engagement through testing and optimization. Support lifecycle marketing initiatives that improve customer retention and acquisition. Paid Media & Campaign Execution Launch, manage, and optimize paid advertising campaigns across digital channels. Support product launches and promotional campaigns. Monitor campaign performance and recommend improvements based on key performance metrics. Ensure campaigns are executed efficiently and aligned with business objectives. Marketing Optimization Conduct A/B testing across campaigns, messaging, creatives, and landing pages. Analyze customer acquisition and campaign performance data. Identify opportunities to improve marketing efficiency, conversion rates, and ROI. Provide data-driven recommendations that improve campaign performance. Cross-Functional Collaboration Partner with the Content Creator to align creative assets with campaign goals. Collaborate with leadership on campaign planning and marketing priorities. Support integrated marketing initiatives across multiple channels. Contribute ideas that improve execution, performance, and customer acquisition. What Success Looks Like Email marketing and paid advertising campaigns consistently drive measurable business growth. Campaign performance improves through ongoing testing and optimization. Product launches and promotional campaigns are executed successfully. Marketing performance improves through thoughtful recommendations and continuous optimization. The marketing team benefits from reliable execution and proactive collaboration. Opportunity This is an exciting opportunity to join a growing consumer brand where you'll directly contribute to customer acquisition, campaign performance, and long-term business growth. The Growth Marketing Specialist will work closely with leadership and the creative team while helping scale marketing efforts through thoughtful execution and continuous optimization. Application Process: To be considered for this role these steps need to be followed: Fill in the application form Record a video showcasing your skill sets</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Qualifications</h3>Experience 3 6 years of experience in digital marketing, growth marketing, or similar marketing roles. Experience managing email marketing campaigns. Experience managing paid media campaigns. Experience supporting customer acquisition initiatives. Experience optimizing campaigns through testing and performance analysis.<h3>Skills</h3>Strong analytical mindset with experience interpreting campaign performance data. Strong understanding of email marketing best practices. Strong understanding of paid advertising and customer acquisition. Experience conducting A/B testing and campaign optimization. Strong written communication skills. Strong project management and organizational skills. Ability to manage multiple campaigns and deadlines simultaneously. Ability to make data-driven recommendations that improve marketing performance.<p></p></section>
Company Description MICO WORLD, founded in 2014, is a world-leading open social platform offering features such as making friends, chatting, video and voice communication, live streaming, and games. The company has launched multiple social products, including MICO, YoHo, Top Top, and Sugo, serving over 100 million users across more than 150 countries and regions. With more than 150,000 contracted anchors, MICO WORLD has a strong presence in markets such as the Middle East, Southeast Asia, South Asia, Europe, and the Americas. The organization is focused on delivering high-quality, engaging social experiences to users worldwide while continuously enhancing localization and global brand recognition.<br>Role Description The Operation Specialist Hindi Speaker role is a full-time, on-site position based in Qesm El Maadi. This role involves daily monitoring and managing of platform operations for Hindi-speaking markets, including reviewing content, supporting live streaming activities, and ensuring compliance with community guidelines and policies. The specialist will collaborate with cross-functional teams to implement localized operational strategies, optimize user engagement, and support the growth and retention of anchors and users. Responsibilities also include analyzing operational data, preparing reports on market performance, and assisting in the execution of promotional campaigns targeting Hindi-speaking communities. The role requires proactive communication with users and internal stakeholders to address operational issues and improve overall platform quality.<br>Qualifications<br> Strong language skills in Hindi and English, with the ability to read, write, and communicate clearly and professionally. Operational and analytical skills, including experience with monitoring platform performance, handling user or content operations, and preparing basic reports. Customer-facing and communication skills, such as responding to user inquiries, coordinating with internal teams, and managing relationships with anchors or creators. Familiarity with social media, live streaming platforms, and online communities, with an understanding of user behavior and content trends in Hindi-speaking markets. Attention to detail and problem-solving abilities, especially in reviewing content, identifying issues, and ensuring adherence to platform guidelines. Ability to work on-site full time in Qesm El Maadi, manage multiple tasks, and adapt to a fast-paced, multicultural environment. Relevant education in Business, Communications, Media, or a related field is preferred, along with prior experience in operations, content moderation, or customer support.
Responsibilities<br>The LIVE Operations team is focused on building a scalable, healthy, and high-performing Tik Tok LIVE ecosystem. By working closely with creators, agencies, and partners, we drive long-term growth through content innovation, monetization enablement, and community development.<br><br>We are looking for a LIVE Partner Growth & Incubation Manager based in Cairo, responsible for expanding the local agency ecosystem while incubating and scaling partners through structured programs, community operations, and data-driven execution. This role combines business development with agency incubation and ecosystem building, playing a critical role in creator growth and monetization success in the Egypt market.<br><br>Responsibilities:<br>1. Partner Development & Expansion<br>- Identify, engage, and onboard high-potential agencies, MCNs, and talent organizations to grow the Tik Tok LIVE ecosystem in Egypt.<br>- Build long-term, trust-based relationships with partners, ensuring alignment on platform strategy, content direction, and growth priorities.<br>- Explore new collaboration and partnership models across live streaming, entertainment, and digital media sectors.<br><br>2. Agency Incubation & Community Operations<br>- Establish and manage LIVE agency communities, defining engagement mechanisms to improve activity, retention, and performance.<br>- Design and execute incubation programs, including agency education, creator recruitment initiatives, and monetization acceleration plans.<br>- Plan and run incentive-driven campaigns to boost creator onboarding, revenue growth, and agency participation.<br><br>3. Performance & Data Management<br>- Track and analyze agency and creator performance metrics, including activity levels, revenue contribution, and growth trends.<br>- Use data insights to optimize community operations, partner strategies, and overall ecosystem efficiency.<br>- Provide regular performance reviews and actionable recommendations to internal stakeholders.<br><br>4. Cross-functional Collaboration<br>- Work closely with Marketing, Campaigns, Content, Product, and Data teams to support partner success and execute growth initiatives.<br>- Lead partner workshops, training sessions, and engagement activities to share best practices and platform updates.<br>- Ensure all partner and agency activities comply with Tik Tok LIVE’s community guidelines, brand values, and safety standards.<br><br>Qualifications<br>Minimum Qualifications:<br>1. Bachelor’s degree or above, preferably in Business, Media, Communications, or a related field.<br>2. Experience in business development within the internet, media, or entertainment industry.<br>3. Relevant experience in business development, agency operations, partner management, or ecosystem growth within live streaming, social media, digital marketing, or entertainment industries.<br>4. Strong analytical skills with a data-driven approach to decision-making and excellent communication and stakeholder management skills.<br>5. Ability to work under pressure in a fast-paced environment with a strong results-oriented mindset.<br>6. Proficiency in both Arabic and English is required to effectively collaborate with business stakeholders.<br><br>Preferred Qualifications:<br>1. Solid understanding of the LIVE streaming and creator ecosystem, including agency and MCN models.<br>2. Experience building or operating partner / agency communities.<br>3. Background in creator incubation, monetization strategy, or ecosystem operations.<br>4. Entrepreneurial mindset with a strong interest in emerging technology and digital entertainment.<br>5. Experience leading workshops, training programs, or partner engagement sessions.<br><br>About Tik Tok<br>Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.<br><br><br>Why Join Us<br>Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.<br>We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.<br><br>Diversity & Inclusion<br>Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Join the EurAsia Multichannel Marketing team and help bring integrated communication strategies to life through compelling, high-impact visual design. This is an exciting opportunity for a creative professional who is passionate about transforming ideas into engaging digital, and multichannel experiences that strengthen our brand and connect with diverse audiences across the region. Working in a collaborative, fast-paced environment, you will partner with cross-functional teams to develop innovative, brand-compliant creative solutions that support integrated communication initiatives and deliver measurable business impact.</p><p>Responsibilities may include the following and other duties may be assigned:</p><ul><li>Serves as an in-house creative specialist supporting EurAsia Multichannel Marketing Team with creative strategy, storytelling and the development of brand-compliant print, digital, and interactive materials that drive business results, including PowerPoint presentations, marketing/events collateral, animation, audio, and video content.</li><li>Converts business requests into programs and projects within the request management portal, ensuring accurate project setup, workflow management, and alignment with business objectives.</li><li>Manages programs/projects metadata and required fields within project management portal to support asset discoverability, compliance, and governance.</li><li>Oversees the end-to-end digital asset lifecycle, including asset creation, review, distribution, maintenance, archiving, retirement, and reapproval process within digital asset management platforms, ensuring adherence to brand, regulatory, and organizational standards.</li><li>Responsible for concept development, design, production, coordination, copywriting, quality assurance, project delivery and content life cycle management.</li><li>Ensures high-quality work is delivered consistently on time and within budget.</li><li>As brand custodian may coordinate third-party design agencies, production vendors, and consultants in support of business objectives and creative execution.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University Degree with 2+ years experience working in a similar field; creative media design, graphic design, content creation, data management</li><li>Graphic Design Principles: Strong knowledge of typography, color theory, composition, layout, visual hierarchy, and branding principles.</li><li>Adobe Creative Suite & Design Software: Proficiency in industry-standard design tools such as Adobe Express, Photoshop, Illustrator, InDesign, and familiarity with Claude, Canva, or similar platforms.</li><li>Digital & Print Production: Understanding of file preparation, print production processes, digital asset optimization, and specifications for web, social media, presentations, and marketing collateral.</li><li>Brand Identity & Visual Communication: Knowledge of applying brand guidelines consistently while creating compelling visual concepts that effectively communicate key messages across multiple channels.</li><li>Marketing & Content Design: Knowledge of integrated communications, campaign development, social media creative best practices, and how visual design supports customer engagement and business objectives.</li></ul><p></p></section>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a globally recognized manufacturer of custom wheels and luxury automotive accessories, known for its cutting-edge designs and high-end automotive products. The company is seeking a proactive, relationship-driven professional to manage and grow its current B2B customer accounts through client engagement, strategic upselling, and high-level support.</p><br>Role Overview<p>The <strong>Customer Success Specialist</strong> will own the post-sale relationship with B2B partners, including dealerships, distributors, and custom auto shops, ensuring they receive strong ongoing service and support.</p><br><p>The role will focus on nurturing existing accounts, proactively identifying upsell and cross-sell opportunities to increase account revenue, and serving as the primary point of contact for escalated customer needs. The <strong>Customer Success Specialist</strong> will combine relationship management, revenue growth, and issue resolution to strengthen client retention and account performance.</p><br>Location<p><strong>Fully Remote (Work from Home) | 7:00 AM – 3:00 PM PT, Monday – Friday</strong></p><br>Key ResponsibilitiesAccount Management & Client Engagement<ul><li><p>Manage a dedicated portfolio of current B2B customer accounts as their primary strategic point of contact.</p><br></li><li><p>Build strong, long-term relationships to drive consistent engagement, loyalty, and brand retention.</p><br></li><li><p>Conduct regular account reviews and client check-ins to monitor account health and ensure customer satisfaction.</p><br></li></ul>Revenue Growth & Upselling<ul><li><p>Proactively identify and execute upsell and cross-sell opportunities within the existing client base.</p><br></li><li><p>Understand client business needs and recommend relevant product expansions to increase overall account revenue.</p><br></li><li><p>Track revenue goals and consistently work toward engagement and expansion targets.</p><br></li></ul>Escalated Support & Issue Resolution<ul><li><p>Serve as the primary escalation point for critical or complex customer issues.</p><br></li><li><p>Coordinate with operations, shipping, and production teams to resolve customer problems quickly and effectively.</p><br></li><li><p>Handle challenging escalations through empathetic, solutions-oriented communication.</p><br></li></ul>Collaboration & Workflow Management<ul><li><p>Maintain accurate CRM records of client interactions, account health, and sales opportunities.</p><br></li><li><p>Translate client feedback into clear internal action items to support improvements in products and service delivery.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–4+ years of experience</strong> in B2B Customer Success, Account Management, or B2B Sales.</p><br></li><li><p>Proven experience driving engagement and closing upsell and cross-sell opportunities within existing accounts.</p><br></li><li><p>Experience managing multiple client accounts in a fast-paced environment.</p><br></li><li><p>Experience managing escalated customer support issues (tickets).</p><br></li><li><p>Previous experience in auto parts sales, automobile sales, or the aftermarket automotive industry is a strong plus.</p><br></li></ul>Skills<ul><li><p>Strong B2B relationship and account management skills.</p><br></li><li><p>Ability to identify and execute revenue-growth opportunities within existing customer accounts.</p><br></li><li><p>Ability to confidently manage high-stakes client conversations.</p><br></li><li><p>Strong problem-solving skills and ability to manage complex customer escalations.</p><br></li><li><p>Ability to manage multiple client accounts and priorities simultaneously.</p><br></li><li><p>Strong CRM recordkeeping and account-tracking capabilities.</p><br></li><li><p>Ability to translate customer feedback into clear internal action items.</p><br></li><li><p>Fluency in both English and Spanish is highly preferred.</p><br></li></ul>What Success Looks Like<ul><li><p>Current B2B customers remain highly engaged and loyal to the brand.</p><br></li><li><p>Account revenue increases through successful, strategic upselling.</p><br></li><li><p>Customer escalations are resolved quickly and professionally, resulting in positive outcomes and stronger client trust.</p><br></li><li><p>Accounts are managed proactively and remain healthy.</p><br></li><li><p>New sales opportunities within existing accounts are consistently identified.</p><br></li></ul>Opportunity<p>The <strong>Customer Success Specialist</strong> will have the opportunity to represent a globally recognized brand in the luxury automotive space while directly contributing to account growth and customer experience. The role combines B2B relationship management, strategic upselling, and customer success, providing direct ownership over the health and growth of existing customer accounts.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
Employee Engagement Lead – Cairo<br><br>Bringing smiles is what we do at TTEC… for you and the customer. As a Lead Communication Specialist working on site in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.<br><br>What You’ll be Doing<br><br>Looking to build and prosper an exciting workplace for employees? Passionate to bring a creative engagement strategy to life? You'll partner with senior leadership to create an amazing employee experience as you manage all communication and engagement strategies through reviewing people processes and identifying risks for our call centers. You'll oversee the onboarding program for new employees and create engaging events for current employees by implementing your engagement plans. Along the way, you'll deliver training to multiple levels of management, identify areas to improve processes, make suggestions, and manage incentive budgets while participating in weekly meetings to review reporting, proposals and presentations.<br><br>You’ll contribute to the success of the team and business as you bring your creative passion to build a successful engagement strategy, working to encourage employee retention and excitement.<br><br>During a Typical Day, You’ll<br><br><ul><li> Review survey feedback to create plans for employee engagement and communication strategies, providing internal and external partners with updates</li><li> Oversee the operations and engagement of the onboarding program</li><li> Be the forefront of process and policy changes as you ensure they are understood and championed by our employees</li><li> Encourage engagement from the teams in your work environment as you further help support the social media team by sharing content and creating submissions for external awards</li><li> Maintain good working and trusting relationships with all employee's and support teams<br><br><br></li></ul>What You Bring to the Role<br><br><ul><li> Bachelor's degree in communications or equivalent experience in communications</li><li> Comfortable reviewing reports to identify areas to support</li><li> Express engaging verbal and written communications as you'll create multiple types of internal and external campaigns for multiple levels of employees</li><li> Understand the financial impact of decisions and suggested plans</li><li> Accuracy-driven and Passionate to keep organized in your work</li><li> Experience with people management and comfortable leading with influence<br><br><br></li></ul>What You Can Expect<br><br><ul><li> Supportive of your career and professional development</li><li> An inclusive culture and community minded organization where giving back is encouraged</li><li> A global team of curious lifelong learners guided by our company values</li><li> Ask us about our paid time off (PTO) and wellness and healthcare benefits</li><li> And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)<br><br><br></li></ul>Visit www.mybenefits.ttec.com for more information.<br><br><strong>About TTEC<br><br></strong>Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.<br><br>TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.<br><br><strong>Primary Location<br><br></strong>EG-Cairo-Cairo
<p><strong>Location:</strong> Cairo, Egypt (Hybrid, 1–2 days/week at our coworking space in Maadi)</p><p><strong>Salary:</strong> $1,250 – $2,000 USD/month, based on experience</p><p><strong>Type:</strong> Full-time</p><p><span>AUC graduates are highly encouraged to apply.</span></p><p><br></p>About Garnish<p>Garnish is based in New York with an office in Egypt. Restaurants in the US lose 15–30% of every order to delivery apps like DoorDash and Uber Eats, and they don't even own the relationship with their own customers. Garnish is changing that.</p><p><br></p><p>We give independent restaurants everything they need to take back their direct business: branded ordering websites and apps, Google Business Profile management, email and SMS marketing, and loyalty programs that bring customers back to order directly. Our restaurants keep more of every order, own their customer data, and build lasting relationships.</p><p>We're a small, fast-moving team working with restaurants in the United States, starting in New York City, and we're building the marketing function from the ground up.</p><p><br></p>About the Role<p>We're looking for a Digital Marketing Manager to own two sides of our growth: bringing new restaurants to Garnish, and helping the restaurants already on Garnish grow their direct sales.</p><p>Your top priority will be building our inbound sales engine, using Meta ads to reach restaurant owners and turn them into qualified leads for our sales team. You'll also shape how Garnish looks and sounds in the market, and run the email, SMS, and loyalty campaigns that drive revenue for our restaurant partners.</p><p>This role is ideal for someone who is hands-on, loves experimenting, and wants real ownership. You'll work directly with the founders, and your work will have visible impact from week one.</p><p><br></p>What You'll Do<ul><li><strong>Build our inbound channel with Meta ads.</strong> Plan, launch, and optimize Facebook and Instagram campaigns targeting US restaurant owners. Own the full funnel from audience and creative to landing pages and lead quality, and hand qualified leads to our sales team.</li><li><strong>Shape our brand and content strategy.</strong> Define how Garnish shows up across our website, social media, case studies, and sales materials. Tell a clear, compelling story that restaurant owners understand and trust.</li><li><strong>Run marketing campaigns for our restaurants.</strong> Build and manage email and SMS campaigns on behalf of our restaurant partners that drive repeat orders and direct revenue.</li><li><strong>Grow loyalty and retention.</strong> Design campaigns and promotions that turn one-time customers into regulars, and measure what actually works.</li><li><strong>Drive more revenue through our products.</strong> Get the most out of our ordering websites, apps, and marketing tools, and help us develop new tools and offline tactics (in-store signage, packaging inserts, QR codes, promotions) that move customers from delivery apps to direct ordering.</li><li><strong>Measure everything.</strong> Track performance, report results clearly to the team, and double down on what works.</li></ul><p><br></p>What We're Looking For<ul><li>3+ years of experience in digital or performance marketing with a strong focus on Meta ads and digital campaigns (agency or startup experience is a big plus)</li><li>Hands-on experience running Meta ads, with a track record of generating leads or sales</li><li>Experience with email and SMS marketing campaigns</li><li>Strong writing skills in English. You can write ad copy, emails, and social posts that US audiences respond to</li><li>Comfortable with data: you know your CPL, CAC, and conversion rates, and you use them to make decisions</li><li>You use AI tools in your daily work to move faster and create more</li><li>A natural storyteller, you can take a product like ours and turn it into a story restaurant owners instantly get and care about, whether it's a 15-second ad, a case study, or a landing page.</li><li>Based in Egypt and comfortable working in a hybrid setup, with 1–2 days per week in our Maadi coworking space</li></ul><p><strong>Bonus points:</strong></p><ul><li>Experience in restaurant, food, hospitality, or local business marketing</li><li>Experience marketing to small business owners (B2B)</li><li>Basic design skills (Canva, Figma) or video editing for ad creative</li><li>Familiarity with Google Ads or Google Business Profile</li></ul>
<strong><em>Jet2holidays</em></strong><em> is coming to Egypt in February 2027 and we’re looking for passionate Airport Representatives to join our team!<br><br></em><em>As a valued member of our <strong>Jet2holidays</strong> Airport team, you’ll play a key role in creating a memorable and welcoming process for our customers as they arrive and depart the airport. You will work as one team with our internal & external suppliers whilst taking responsibility for resolving customer queries or problems using our in-house digital systems.<br><br></em><strong>What do we offer you?<br><br></strong>We’re proud to provide our valued colleagues with a comprehensive range of benefits, including:<br><br><ul><li>Excellent Salary</li><li>Local Employment Contract via our Local Agent (start date from 04.02.27)</li><li>Fully paid training and IT equipment provided</li><li>Monthly 1-to-1 meetings with your Team Leader</li><li>Career growth across Jet2.com & Jet2holidays</li><li>Weekly time off</li><li>Monthly rosters shared in advance</li><li>Recommend a Friend bonus scheme<br><br><br></li></ul><strong>What will I do?<br><br></strong>As an <strong>Airport Representative</strong>, you’ll report directly to the Airport Team Leader or Destination Manager and work closely with internal and external partners to deliver <strong>VIP industry leading customer service</strong>. You’ll be at the heart of <strong>creating memories</strong> for our customers.<br><br><ul><li>Create Memories<br><br><br></li></ul>Greet every customer with a warm welcome with our famous <strong><em>Jet2holidays</em></strong> smile. You will make our customers journey memorable from the very start.<br><br><ul><li>Take Responsibility<br><br><br></li></ul>Be a point of contact during flight disruptions, emergencies and customer escalations ensuring every situation is handled with care and working together as one team to ensure we achieve our on-time performance service and customer satisfaction requirements.<br><br><ul><li>Be Present<br><br><br></li></ul>Represent <strong><em>Jet2holidays</em></strong> in the arrivals hall and departures terminal guiding and assisting customers throughout their airport experience. Provide our customers with essential transfer & holiday information using our internal systems on a tablet device, create and distribute welcome packs & deliver information verbally onboard the transfer coaches.<br><br><ul><li>Work as One Team<br><br><br></li></ul>Work closely with our transfers providers, support the operation inside the terminal and outside in the coach park to ensure a VIP customer experience.<br><br><strong>What do I need?<br><br></strong><ul><li>Right to Work Documents<br><br><br></li></ul>As we employ on local contracts, you will already hold full right to work documents for <strong>Egypt</strong>.<br><br><em>(Egyptian National ID card or Egyptian Passport)<br><br></em><ul><li>Travel & Accommodation<br><br><br></li></ul>You will already be <strong>living in Sharm El Sheikh</strong> with your <strong>own accommodation</strong>. You’ll need to be able to get to the airport at any time – day or night.<br><br><ul><li>Flexibility<br><br><br></li></ul>We aim to provide your roster 4 weeks in advance. Your roster will include early starts, late finishes, split shifts & weekend working. As an Airport Representative, please be aware that the role involves extended periods of standing and working outdoors, particularly during the summer months. Flexibility is essential, as you may also be required to support during flight disruptions, serious emergencies, and customer escalations.<br><br><ul><li>Skills & Experience<br><br><br></li></ul>Customer service experience is a plus, but not essential. You must be solution orientated, friendly & positive, confident and comfortable to use <strong>digital systems</strong> (on a tablet device). Please note that this role is physically demanding, as you will be required to support our fast-paced operation and will always be on the go.<br><br><strong>What can I expect after I have applied?<br><br></strong>Once your application has been reviewed by our Talent Acquisition Team, if successful, you will progress to the final stage, an <strong>in-person</strong> <strong>interview</strong> in <strong>Sharm El Sheikh</strong> with our <strong><em>Jet2holidays</em></strong> Destination Management team on the <strong>19th or 20th October 2026</strong>!<br><br>Want to know more about the role? Click the link below!<br><br>Jet2holidays Airport Representative (also known as Airport Customer Helper) - Video<br><br>To meet some of our amazing team and for a peek into life at <strong><em>Jet2holidays</em></strong>, follow our Facebook Page: Jet2Careers Overseas<br><br>Ready for Take off? Join the <strong>UK’s Number One Tour Operator</strong>!
<p><strong>Role Description</strong></p><p><strong>This full-time Creative Director</strong> role at Malabisy is an on-site position based in New Cairo.</p><p>The Creative Director will lead the overall creative vision of the brand across social media, campaigns, content production, influencer marketing, and paid advertising. The role involves developing creative concepts and visual directions for new collections, seasonal campaigns, product launches, and brand initiatives, while ensuring a consistent and distinctive fashion identity across all touchpoints.</p><p>The Creative Director will lead the creative direction of social media content and work closely with the Social Media team to translate the overall vision into engaging content, including Reels, photography, videos, designs, and other digital formats. The role will also collaborate closely with the Media Buying team to develop creative concepts and marketing materials for paid campaigns, using performance insights to continuously improve creative direction and content effectiveness.</p><p>The role will be responsible for planning and directing fashion photoshoots and content productions, including developing concepts, moodboards, references, shot lists, styling directions, and production requirements for new collections. The Creative Director will work with photographers, videographers, models, stylists, makeup artists, designers, and production teams to ensure that the creative vision is successfully executed.</p><p>A key part of the role is building and maintaining strong relationships with <strong>micro-influencers, bloggers, content creators, photographers, models, and other creative talents</strong> to support ongoing content production and influencer collaborations. The Creative Director will identify relevant talent, develop collaboration concepts, and ensure that produced content aligns with Malabisy’s brand identity and creative standards.</p><p>The Creative Director will also lead, guide, and provide creative direction to the Social Media and creative team, reviewing content, providing feedback, setting creative standards, and ensuring that ideas are consistently translated into high-quality execution. The role will involve close collaboration with Marketing, Media Buying, Commercial, and other cross-functional teams to connect creative direction with business and marketing objectives.</p><p><strong>Qualifications</strong></p><ul><li>Candidates should have <strong>strong experience in Creative Direction, Fashion Marketing, Content Creation, Social Media, or related creative roles</strong>, preferably with <strong>4+ years of relevant experience</strong>.</li><li>Candidates should have proven experience in the <strong>Fashion industry</strong>, with a strong understanding of fashion trends, visual storytelling, styling, and fashion content.</li><li>Candidates should possess strong <strong>Creative Strategy and Concept Development skills</strong>, with the ability to generate original ideas and translate them into actionable campaigns and content.</li><li>Candidates should have hands-on experience in <strong>fashion photoshoots and content production</strong>, including concept development, moodboards, shot lists, and production coordination.</li><li>Candidates should possess strong <strong>Visual Direction and Branding skills</strong> and the ability to maintain a consistent and distinctive brand identity across different channels.</li><li>Candidates should have a strong understanding of <strong>Social Media content, Reels, short-form video, photography, and digital creative formats</strong>.</li><li>Candidates should understand how creative assets are developed and optimized for <strong>Paid Advertising and Performance Marketing</strong>, and be comfortable working closely with Media Buyers.</li><li>Candidates should have strong relationships with <strong>micro-influencers, bloggers, content creators, photographers, models, and other creative professionals</strong>, or demonstrate the ability to build and maintain such a network.</li><li>Candidates should possess strong <strong>Leadership and Communication skills</strong>, with the ability to lead creative discussions, provide clear direction, present ideas, and manage creative execution through different teams.</li><li>Candidates should be comfortable working with <strong>creative tools such as Adobe Creative Suite or similar platforms</strong>, and have a strong understanding of visual composition and creative production.</li><li>Candidates should demonstrate strong <strong>Attention to Detail</strong>, organization, project management skills, and the ability to manage multiple creative projects within deadlines.</li><li>Candidates should have a strong <strong>portfolio showcasing creative direction, fashion campaigns, photoshoots, social media content, and/or branded content</strong>.</li><li>A relevant degree or equivalent experience in <strong>Fashion, Design, Marketing, Communications, Advertising, or related fields</strong> is beneficial.</li></ul>
<p>Are you a <strong>dynamic and creative Social Media Specialist</strong> ready to make a significant impact? We are seeking an experienced professional to join our vibrant team <strong>on-site in Cairo, Egypt</strong>. This is an incredible opportunity to shape our brand's digital voice and engage with our audience on a massive scale!</p><p><strong>Overview: </strong>Crafting Digital Narratives</p><p>As our Social Media Specialist, you will be at the forefront of our digital presence, driving our brand's narrative across various platforms. You'll be instrumental in developing and executing innovative social media strategies that resonate with our target audience, foster community, and amplify our message. This role offers the perfect blend of creativity, strategy, and direct impact within a fast-paced and exciting environment.<br><strong>Responsibilities: </strong>Your Mission, Should You Choose to Accept It</p><ul><li><p><strong>Develop and implement cutting-edge social media strategies</strong> aligned with our overall marketing and PR objectives.</p></li><li><p><strong>Generate captivating and high-quality content</strong> (text, image, video) that tells our story, engages our community, and drives conversation.</p></li><li><p><strong>Manage and grow our social media channels</strong>, ensuring consistent brand voice and messaging across all platforms.</p></li><li><p><strong>Actively engage with our online community</strong>, responding to comments, messages, and fostering meaningful interactions.</p></li><li><p><strong>Monitor social media trends, tools, and applications</strong>, ensuring we remain innovative and ahead of the curve.</p></li><li><p><strong>Analyze social media performance data</strong>, generating insights and actionable recommendations to optimize campaigns.</p></li><li><p><strong>Collaborate closely with marketing, PR, and editorial teams</strong> to ensure integrated campaigns and content alignment.</p></li><li><p><strong>Oversee online reputation management</strong> and crisis communication where necessary.</p></li></ul><p><strong>Skills & Technologies: </strong>Your Digital Arsenal</p><p>You'll leverage your expertise in <strong>Social Media Strategy, Content Creation, and Digital Marketing</strong>. Proficiency in <strong>E-Marketing, Marketing, and Social Media Management</strong> is key, along with strong skills in <strong>Social Media Analytics</strong> to track and optimize performance. Experience with various social media platforms, content scheduling tools, and analytics dashboards will be invaluable.</p><p><strong>Growth Opportunities: </strong>Chart Your Own Course</p><p>We are committed to your professional development. This role offers significant opportunities to expand your expertise in <strong>strategic planning, brand management, and advanced digital marketing techniques</strong>. You'll have the chance to lead exciting campaigns, explore new platforms, and grow into a senior leadership role within our dynamic marketing ecosystem.</p><p><strong>Team & Culture: </strong>Innovate and Inspire</p><p>Join a collaborative, creative, and passionate team where innovation is celebrated, and ideas are encouraged. We foster a culture of continuous learning, mutual support, and high performance, all while making a tangible impact on our brand's success. Work alongside industry experts in a stimulating <strong>on-site environment</strong>.</p><p><strong>Impact: </strong>Be the Voice of Our Brand</p><p>Your work will directly influence our brand's visibility, engagement, and reputation. You will play a crucial role in connecting us with our audience, building lasting relationships, and contributing to our overall business growth. This is your chance to leave an indelible mark on our digital footprint!</p><p><strong>Requirements</strong></p><ul><li><p><strong>Experienced Professional:</strong> Possess <strong>3-7 years of progressive experience</strong> in social media management, digital marketing, or a related field.</p></li></ul><ul><li><p><strong>Master of Social Media:</strong> Demonstrated expertise in <strong>Social Media, E-Marketing, and Marketing</strong> principles.</p></li><li><p><strong>Content Alchemist:</strong> Proven track record in <strong>Content Creation</strong> and developing engaging narratives for various digital platforms.</p></li><li><p><strong>Strategic Thinker:</strong> Strong capabilities in <strong>Social Media Strategy, Strategic Planning, and Campaign Management</strong>.</p></li><li><p><strong>Analytical Edge:</strong> Proficient in <strong>Social Media Analytics</strong> and using data to drive informed decisions.</p></li><li><p><strong>Community Builder:</strong> Exceptional skills in <strong>Community Management</strong> and fostering online engagement.</p></li><li><p><strong>Wordsmith:</strong> Outstanding <strong>Copywriting</strong> and communication skills, with a keen eye for detail.</p></li><li><p><strong>Brand Champion:</strong> Experience in <strong>Brand Management</strong> and maintaining consistent brand voice and image.</p></li><li><p><strong>PR Savvy:</strong> An understanding of <strong>Public Relations</strong> principles and their integration with social media efforts.</p></li><li><p><strong>Location:</strong> Must be able to work <strong>on-site in Cairo, Egypt</strong>.</p></li></ul><p></p>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>The <strong>AI Implementation Specialist</strong> will help automate manual data processes and accelerate reporting across the business.</p><br><p>This role will focus on connecting existing systems and building practical automation workflows rather than building new AI models from scratch. The AI Implementation Specialist will connect the company’s ERP, database, and reporting tools with modern AI capabilities to reduce manual work and speed up access to data across departments.</p><br><p>The immediate priority is improving reporting efficiency and integrating core systems, with more advanced agentic AI workflows as a secondary, longer-term goal.</p><br>Key ResponsibilitiesSystems Integration & Automation<ul><li><p>Connect AI tools and platforms to existing business systems, including the ERP, database, and reporting tools.</p><br></li><li><p>Build automated workflows that reduce manual data handling and reporting work.</p><br></li><li><p>Identify manual and repetitive data processes and design practical automation solutions.</p><br></li><li><p>Build integrations and automations that connect multiple systems.</p><br></li></ul>Reporting Efficiency<ul><li><p>Improve the speed and reliability of internal reporting to better serve departments across the business.</p><br></li><li><p>Build workflows that reduce the volume of reporting requests handled manually by IT.</p><br></li><li><p>Improve access to data for departments across the business.</p><br></li></ul>AI Tools & Implementation<ul><li><p>Evaluate and recommend AI tools and platforms suited to the business’s technology stack and goals.</p><br></li><li><p>Apply AI tools and platforms to practical system integration and automation needs.</p><br></li><li><p>Lay the groundwork for more advanced agentic AI workflows over time.</p><br></li></ul>Collaboration<ul><li><p>Work closely with IT and business process stakeholders to prioritize and implement integrations.</p><br></li></ul>QualificationsExperience<ul><li><p>Mid-level experience with a strong underlying technical/software engineering background.</p><br></li><li><p>Proven experience integrating systems such as ERP platforms, databases, and reporting tools.</p><br></li><li><p>Practical, hands-on experience with AI tools and platforms.</p><br></li><li><p>Experience building automation workflows that connect multiple systems.</p><br></li><li><p>Experience with ERP platforms and SQL-based databases is a plus.</p><br></li><li><p>Experience with business intelligence and reporting tools is a plus.</p><br></li><li><p>Experience supporting IT and business process teams in a collaborative capacity is a plus.</p><br></li><li><p>Applied experience connecting systems and building automation rather than purely theoretical AI knowledge.</p><br></li></ul>Skills<ul><li><p>Ability to connect AI tools and platforms with ERP, database, and reporting systems.</p><br></li><li><p>Ability to identify manual and repetitive data processes and develop automation solutions.</p><br></li><li><p>Ability to evaluate and recommend AI tools and platforms based on the existing technology stack and business goals.</p><br></li><li><p>Familiarity with SQL as a database technology.</p><br></li><li><p>Familiarity with business intelligence and reporting tools.</p><br></li><li><p>Ability to work with IT and business process stakeholders.</p><br></li></ul>Technical Environment<ul><li><p>ERP system used as the core business system for operations data.</p><br></li><li><p>SQL as the primary database technology.</p><br></li><li><p>Business intelligence and reporting tools used for internal reporting and dashboards.</p><br></li><li><p>AI platforms are tool-agnostic, with the priority placed on selecting appropriate AI solutions for integration and automation across the existing stack.</p><br></li></ul>What Success Looks Like<p>Within the first 30 and 90 days, the goal is to reduce manual reporting and data work by connecting AI to existing systems and automating key workflows.</p><br><p>The intended workflow is:</p><br><p><strong>Manual Reporting Request → System Integration → Automated Workflow → Faster Data Access → Reduced IT Bottleneck</strong></p><br><p>Success means:</p><br><ul><li><p>Measurably improving reporting speed.</p><br></li><li><p>Reducing manual workload.</p><br></li><li><p>Reducing the burden created by high volumes of manual reporting requests handled by IT.</p><br></li><li><p>Speeding up data access for departments.</p><br></li><li><p>Establishing integrations and automations across existing systems.</p><br></li><li><p>Laying a strong foundation for more advanced AI automation.</p><br></li></ul><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>The <strong>Project Manager</strong> will oversee project execution, improve internal processes, and ensure teams consistently deliver high-quality work on time.</p><br><p>This role will manage project workflows, maintain documentation, own project management systems, and keep teams organized around priorities, deadlines, and deliverables.</p><br><p>The ideal candidate is highly organized, proactive, and comfortable taking ownership of multiple projects simultaneously. They should naturally create structure, identify risks early, and ensure nothing falls through the cracks.</p><br>Key ResponsibilitiesProject Management & Execution<ul><li><p>Own project timelines, milestones, and deliverables from kickoff through completion.</p><br></li><li><p>Manage multiple projects simultaneously while maintaining visibility into priorities and deadlines.</p><br></li><li><p>Ensure teams understand responsibilities, expectations, and next steps.</p><br></li><li><p>Track project progress and proactively identify risks or blockers.</p><br></li><li><p>Follow up with team members to ensure commitments are completed on time.</p><br></li><li><p>Keep projects moving forward by driving accountability and execution.</p><br></li></ul>Process Management & Improvement<ul><li><p>Develop, maintain, and improve project workflows and operating processes.</p><br></li><li><p>Identify inefficiencies and recommend solutions to improve team productivity.</p><br></li><li><p>Create repeatable systems that allow projects to scale effectively.</p><br></li><li><p>Ensure teams follow established processes and best practices.</p><br></li><li><p>Continuously improve how work is planned, tracked, and completed.</p><br></li></ul>Documentation & Organization<ul><li><p>Create and maintain project documentation.</p><br></li><li><p>Ensure important information is organized and accessible.</p><br></li><li><p>Document decisions, updates, and changes throughout project lifecycles.</p><br></li><li><p>Build resources that improve team alignment and operational clarity.</p><br></li></ul>Project Management Tools Ownership<ul><li><p>Own and maintain project management platforms and workflows.</p><br></li><li><p>Ensure tools are organized, updated, and used effectively across teams.</p><br></li><li><p>Create project structures, task systems, and reporting views.</p><br></li><li><p>Train team members on processes and tool usage when needed.</p><br></li><li><p>Identify opportunities to improve visibility and collaboration through better systems.</p><br></li></ul>Team Coordination & Communication<ul><li><p>Lead project meetings and ensure clear communication across teams.</p><br></li><li><p>Create agendas, capture action items, and follow up on commitments.</p><br></li><li><p>Act as the central point of coordination between stakeholders.</p><br></li><li><p>Keep leadership informed on project status, risks, and progress.</p><br></li><li><p>Ensure teams remain aligned on goals and priorities.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years of experience</strong> in project management, operations, or a related role.</p><br></li><li><p>Experience managing cross-functional projects and teams.</p><br></li><li><p>Proven ability to manage timelines, priorities, and deliverables.</p><br></li><li><p>Experience improving processes and creating operational structure.</p><br></li></ul>Skills<ul><li><p>Experience using project management tools.</p><br></li><li><p>Strong documentation and organizational skills.</p><br></li><li><p>Ability to build workflows, dashboards, and project tracking systems.</p><br></li><li><p>Proficiency with productivity tools such as Google Workspace or Microsoft Office.</p><br></li><li><p>Ability to clearly communicate priorities and expectations.</p><br></li><li><p>Strong follow-up skills and attention to detail.</p><br></li><li><p>Ability to work with multiple teams and stakeholders.</p><br></li><li><p>Ability to prioritize effectively while working under pressure.</p><br></li><li><p>Strong problem-solving skills and ability to identify issues before they become problems.</p><br></li><li><p>Proactive, process-driven approach with a strong sense of accountability and ownership.</p><br></li></ul>What Success Looks Like<ul><li><p>Projects are delivered on time and according to expectations.</p><br></li><li><p>Teams have clear visibility into priorities, deadlines, and responsibilities.</p><br></li><li><p>Project management tools are organized, accurate, and actively used.</p><br></li><li><p>Processes are documented and continuously improved.</p><br></li><li><p>Blockers are identified and resolved quickly.</p><br></li><li><p>Meetings are productive with clear action items and follow-up.</p><br></li><li><p>Leadership has confidence that projects are being managed effectively.</p><br></li></ul>Opportunity<p>This role offers the opportunity to become a key operational leader responsible for bringing structure, accountability, and efficiency to a growing organization. The <strong>Project Manager</strong> will have ownership over how projects are planned, managed, and executed while helping teams work more effectively.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<p>Sales Trainer Cairo Egypt</p> <p>Bringing smiles is what we do at TTEC for you and the customer. As a Sales Trainer working onsite in Athens, Greece, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.</p> <p>What You ll be Doing</p> <p>Looking for an opportunity to be part of a team that delivers excellent sales training? You'll support a leading software company by conducting training sessions, workshops, or classes using various techniques such as presentations, group discussions, demonstrations, and hands-on activities. Along the way, you ll adapt training methods to suit different learning styles and ensure effective knowledge transfer.<br> <br>You'll report to the Sales Manager. You ll contribute to the success of the business as you work closely with internal partners and subject matter experts to identify training needs and align initiatives with client goals.</p> <p>During a Typical Day, You ll</p> <p> Learn about our goals, timeframes, and requirements associated with each training goal<br> Consolidate all necessary data to deliver training in a timely and accurate manner following client requirements and company standards<br> Provide individual coaching or mentoring to employees to enhance their skills and performance, offering guidance to support individuals achieve their learning goals<br> Schedule training sessions, manage resources, maintain records, and prepare reports<br> Identifies training needs by analyzing results and partnering with clients to create action plans and improve success metrics <br> Facilitate new hire training, applicable client training, and customized refreshing coaching sessions as you are responsible for training performance</p> <p>What You Bring to the Role</p> <p> 2 years of experience as a trainer of adult learning programs or experience in a similar position within human resources, sales training, or employee development<br> Training and platform skills encompassing analysis, design, development, implementation, and evaluation<br> Great knowledge of an inside sales or contact center sales organization<br> Experience with learning management systems and sales enablement tools and practices<br> Nurture an inclusive learning environment with your coaching, reporting, and analysis skills<br> Customer and employee-focused mindset<br> Computer experience using Microsoft Suite or Google Workspace</p> <p>What You Can Expect</p> <p> Supportive of your career and professional development<br> An inclusive culture and community minded organization where giving back is encouraged<br> A global team of curious lifelong learners guided by our company values<br> Ask us about our paid time off (PTO) and wellness and healthcare benefits<br> And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)</p> <p>Visit https://mybenefits.ttec.com for more information.</p> <p>About TTEC</p> <p>Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. <br>TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. <br>#LI-Onsite</p> <p> </p>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing private aviation company committed to maintaining the highest standards of safety, reliability, and operational excellence. As the organization continues to expand, they are seeking a <strong>Maintenance Planner</strong> to coordinate aircraft maintenance activities, ensure regulatory compliance, and maximize fleet availability through proactive maintenance planning and vendor coordination.</p><br>Role Overview<p>The <strong>Maintenance Planner</strong> will be responsible for planning, coordinating, and tracking aircraft maintenance activities to ensure fleet reliability, regulatory compliance, and operational readiness. The <strong>Maintenance Planner</strong> will collaborate closely with Maintenance, Flight Operations, vendors, and leadership to manage maintenance schedules, coordinate inspections and repair events, maintain maintenance records, and minimize aircraft downtime. This role is ideal for someone with experience supporting Part 135 or Part 91 operations who thrives in a fast-paced environment where organization, communication, and attention to detail are essential.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesMaintenance Planning & Scheduling<ul><li><p>Develop and maintain maintenance schedules based on aircraft utilization, flight hours, calendar intervals, and regulatory requirements.</p><br></li><li><p>Monitor upcoming inspections, maintenance events, and component replacement schedules to ensure continued airworthiness.</p><br></li><li><p>Coordinate scheduled maintenance activities to minimize aircraft downtime and operational disruption.</p><br></li><li><p>Build and manage detailed maintenance work packages for planned maintenance events.</p><br></li></ul>Vendor & Maintenance Coordination<ul><li><p>Coordinate directly with maintenance facilities, repair stations, OEMs, and third-party vendors.</p><br></li><li><p>Obtain and evaluate maintenance estimates, repair proposals, and completion timelines.</p><br></li><li><p>Monitor maintenance progress and communicate status updates to internal stakeholders.</p><br></li><li><p>Escalate delays and work collaboratively with vendors to maintain maintenance schedules.</p><br></li></ul>Records & Regulatory Compliance<ul><li><p>Maintain accurate aircraft maintenance records and supporting documentation.</p><br></li><li><p>Ensure compliance with FAA regulations, manufacturer recommendations, and company maintenance programs.</p><br></li><li><p>Verify maintenance records, logbook entries, and airworthiness documentation.</p><br></li><li><p>Support aircraft audits and regulatory inspections.</p><br></li></ul>Operational Support<ul><li><p>Partner with Flight Operations to coordinate aircraft availability and maintenance scheduling.</p><br></li><li><p>Track aircraft downtime and communicate operational impacts to internal teams.</p><br></li><li><p>Analyze maintenance trends and identify opportunities to improve fleet reliability and maintenance planning.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3–5 years</strong> of experience in aircraft maintenance planning, maintenance control, or maintenance coordination.</p><br></li><li><p>Previous experience supporting <strong>Part 135</strong> or <strong>Part 91</strong> flight operations is strongly preferred.</p><br></li><li><p>Experience managing aircraft maintenance records, inspections, and regulatory compliance.</p><br></li><li><p>Familiarity with FAA maintenance regulations and aircraft documentation requirements.</p><br></li><li><p>Experience coordinating with maintenance vendors, repair stations, and OEMs.</p><br></li></ul>Skills<ul><li><p>Strong organizational and project management skills.</p><br></li><li><p>Excellent attention to detail and documentation accuracy.</p><br></li><li><p>Ability to manage multiple aircraft maintenance events simultaneously.</p><br></li><li><p>Proficiency with <strong>Microsoft Office Suite</strong>.</p><br></li><li><p>Experience using aircraft maintenance tracking software such as <strong>CAMP</strong>, <strong>Corridor</strong>, <strong>Traxxall</strong>, or similar platforms.</p><br></li><li><p>Strong communication and stakeholder coordination skills.</p><br></li><li><p>Excellent analytical and problem-solving abilities.</p><br></li><li><p>Ability to prioritize competing maintenance activities while maintaining regulatory compliance.</p><br></li><li><p>Proactive and highly organized with exceptional follow-through.</p><br></li></ul>What Success Looks Like<ul><li><p>Aircraft maintenance events are planned and executed efficiently with minimal operational disruption.</p><br></li><li><p>Maintenance records remain accurate, complete, and audit-ready.</p><br></li><li><p>Aircraft consistently meet FAA regulatory compliance and airworthiness requirements.</p><br></li><li><p>Vendor relationships contribute to timely maintenance completion and reduced aircraft downtime.</p><br></li><li><p>Flight Operations and leadership receive accurate maintenance forecasts and proactive communication regarding aircraft availability.</p><br></li><li><p>Continuous improvements enhance maintenance planning, fleet reliability, and operational efficiency.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing private aviation company where you'll play a critical role in ensuring fleet reliability, regulatory compliance, and operational readiness. As the <strong>Maintenance Planner</strong>, you'll work closely with Maintenance, Flight Operations, vendors, and executive leadership while helping build scalable maintenance planning processes that support the company's continued growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing organization focused on making data-driven business decisions through strategic financial planning and operational excellence. As the company continues to expand, they are seeking a <strong>Senior FP&A Analyst</strong> to partner with executive leadership by delivering financial modeling, forecasting, and business insights that support long-term growth and strategic initiatives.</p><br>Role Overview<p>The <strong>Senior FP&A Analyst</strong> will be responsible for developing financial models, forecasting business performance, analyzing operational and financial data, and providing strategic recommendations that support executive decision-making. The <strong>Senior FP&A Analyst</strong> will partner closely with Finance, Operations, and executive leadership to evaluate business opportunities, improve financial reporting, and drive data-informed planning across the organization. This role is ideal for someone who enjoys financial modeling, solving complex business problems, and transforming data into actionable insights.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5 PM EST</p><br>Key ResponsibilitiesFinancial Planning & Analysis<ul><li><p>Develop and maintain financial models to support budgeting, forecasting, and long-term strategic planning.</p><br></li><li><p>Analyze financial performance against budgets and forecasts, identifying key trends and business drivers.</p><br></li><li><p>Prepare recurring financial reports, dashboards, and executive presentations.</p><br></li><li><p>Support annual budgeting and periodic forecasting processes.</p><br></li></ul>Financial Modeling & Scenario Analysis<ul><li><p>Build financial models to evaluate business opportunities, operational changes, and investment decisions.</p><br></li><li><p>Analyze the financial impact of pricing strategies, cost fluctuations, and growth initiatives.</p><br></li><li><p>Develop ROI analyses, sensitivity analyses, and profitability models.</p><br></li><li><p>Create long-term financial projections to support strategic planning.</p><br></li></ul>Business Performance & Reporting<ul><li><p>Monitor key financial and operational performance metrics.</p><br></li><li><p>Identify opportunities to improve profitability, operational efficiency, and resource allocation.</p><br></li><li><p>Translate complex financial data into actionable recommendations for leadership.</p><br></li><li><p>Present financial insights to executive stakeholders in a clear and concise manner.</p><br></li></ul>Cross-Functional Collaboration<ul><li><p>Partner with Finance, Operations, and Executive Leadership on strategic initiatives.</p><br></li><li><p>Support business leaders with financial analysis for new projects and operational decisions.</p><br></li><li><p>Improve financial reporting processes and contribute to continuous process improvements.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>4–7 years</strong> of experience in Financial Planning & Analysis (FP&A), corporate finance, or financial modeling.</p><br></li><li><p>Advanced Excel and QuickBooks Online proficiency.</p><br></li><li><p>Experience using AI tools (Claude or similar) within financial workflows.</p><br></li><li><p>Strong experience building complex financial models and forecasting business performance.</p><br></li><li><p>Experience supporting executive leadership with strategic financial analysis.</p><br></li><li><p>Aviation industry experience is a plus but not required.</p><br></li><li><p>Experience preparing budgets, forecasts, and executive financial reports.</p><br></li></ul>Skills<ul><li><p>Advanced proficiency with <strong>Microsoft Excel</strong>, including financial modeling and scenario analysis.</p><br></li><li><p>Strong understanding of financial statements, budgeting, forecasting, and variance analysis.</p><br></li><li><p>Experience with financial reporting tools, ERP systems, and business intelligence platforms.</p><br></li><li><p>Excellent analytical, problem-solving, and presentation skills.</p><br></li><li><p>Ability to communicate complex financial concepts to non-financial stakeholders.</p><br></li><li><p>Strong financial modeling, forecasting, and business analysis capabilities.</p><br></li><li><p>Excellent organizational and project management skills.</p><br></li><li><p>High attention to detail and data accuracy.</p><br></li><li><p>Ability to manage multiple priorities independently while collaborating across teams.</p><br></li></ul>What Success Looks Like<ul><li><p>Financial models provide accurate, reliable insights that support strategic decision-making.</p><br></li><li><p>Budgets and forecasts are delivered accurately and on schedule.</p><br></li><li><p>Leadership receives clear, data-driven recommendations that improve business performance.</p><br></li><li><p>Financial reporting becomes more efficient, actionable, and decision-oriented.</p><br></li><li><p>Cross-functional teams rely on the Senior FP&A Analyst as a trusted strategic finance partner.</p><br></li><li><p>Financial analyses contribute to informed investment, pricing, and operational decisions.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing organization where you'll have a direct impact on strategic decision-making and long-term financial planning. As the <strong>Senior FP&A Analyst</strong>, you'll work closely with executive leadership, influence key business initiatives, and help shape the company's future through financial modeling, forecasting, and data-driven insights.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a growing organization seeking a highly organized and proactive <strong>Executive Assistant</strong> to serve as a trusted strategic partner to executive leadership. This role is designed to help leaders stay focused on high-impact priorities by driving projects forward, coordinating cross-functional initiatives, managing executive communications, and ensuring day-to-day operations run efficiently within a fast-paced business environment.</p><br>Role Overview<p>The <strong>Executive Assistant</strong> will provide high-level strategic and administrative support to senior executives by managing complex calendars, coordinating meetings and travel, overseeing cross-functional projects, preparing executive communications, and ensuring initiatives move forward with minimal oversight. The <strong>Executive Assistant</strong> will serve as a key liaison across departments while anticipating executive needs, improving organizational efficiency, and supporting leadership with professionalism and discretion. This role is ideal for someone who enjoys taking ownership, solving problems proactively, and operating in a fast-paced environment where priorities evolve quickly.</p><br>Location<p><strong>Fully Remote | </strong>9:00 AM - 5:00 PM EST</p><br>Key ResponsibilitiesExecutive Support & Calendar Management<ul><li><p>Manage complex executive calendars, scheduling, and meeting coordination across multiple stakeholders.</p><br></li><li><p>Prioritize competing requests and proactively resolve scheduling conflicts.</p><br></li><li><p>Prepare meeting agendas, document action items, and ensure timely follow-up on deliverables.</p><br></li><li><p>Coordinate domestic travel arrangements, itineraries, and executive logistics as needed.</p><br></li></ul>Project Management<ul><li><p>Coordinate cross-functional projects from planning through completion.</p><br></li><li><p>Monitor project timelines and ensure initiatives remain on schedule.</p><br></li><li><p>Follow up with internal stakeholders to drive accountability and completion of action items.</p><br></li><li><p>Identify roadblocks, escalate issues appropriately, and recommend practical solutions.</p><br></li><li><p>Utilize Asana or similar project management tools to track project progress.</p><br></li></ul>Strategic Administrative Support<ul><li><p>Draft professional emails, presentations, reports, and executive documentation.</p><br></li><li><p>Conduct research and prepare executive briefings to support strategic decision-making.</p><br></li><li><p>Organize and maintain confidential files, documentation, and operating procedures.</p><br></li><li><p>Handle sensitive information with professionalism, discretion, and confidentiality.</p><br></li></ul>Cross-Functional Coordination<ul><li><p>Serve as a liaison between executive leadership and internal departments.</p><br></li><li><p>Coordinate communication across multiple teams to ensure projects remain aligned.</p><br></li><li><p>Support special initiatives and operational improvement projects as business needs evolve.</p><br></li><li><p>Help improve organizational processes that increase efficiency and accountability.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3–5 years</strong> of experience supporting senior executives, founders, or C-level leadership.</p><br></li><li><p>Experience in executive assistance, project coordination, operations, or a related role.</p><br></li><li><p>Experience managing multiple priorities within a fast-paced environment.</p><br></li><li><p>Experience coordinating cross-functional projects and executive initiatives.</p><br></li></ul>Skills<ul><li><p>Exceptional written and verbal English communication skills.</p><br></li><li><p>Outstanding organizational and time management abilities.</p><br></li><li><p>Strong project management and follow-through skills.</p><br></li><li><p>High proficiency with Microsoft Office Suite and Google Workspace.</p><br></li><li><p>Experience using project management platforms such as Asana or similar tools.</p><br></li><li><p>Ability to independently prioritize work and manage competing deadlines.</p><br></li><li><p>Strong problem-solving and decision-making abilities.</p><br></li><li><p>Excellent attention to detail while maintaining a strategic perspective.</p><br></li><li><p>Professionalism, discretion, and the ability to handle confidential information.</p><br></li></ul>What Success Looks Like<ul><li><p>Executive priorities remain organized and projects consistently move forward with minimal oversight.</p><br></li><li><p>Meetings, communications, travel, and follow-up actions are executed efficiently and accurately.</p><br></li><li><p>Cross-functional initiatives remain on schedule through strong coordination and accountability.</p><br></li><li><p>Leadership confidently delegates responsibilities knowing they will be completed proactively.</p><br></li><li><p>Internal teams view the Executive Assistant as a trusted partner who improves communication, organization, and operational efficiency.</p><br></li><li><p>Executive leadership is able to focus on strategic priorities because administrative and operational responsibilities are managed effectively.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to become a trusted strategic partner to executive leadership within a growing organization. As the <strong>Executive Assistant</strong>, you'll play a key role in improving operational efficiency, driving cross-functional initiatives, and helping leadership stay focused on the company's highest-impact priorities while gaining exposure to strategic business decisions.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is a leading healthcare revenue cycle management (RCM) organization that partners with hospitals and health systems to maximize reimbursement and improve financial performance. Through a combination of technology, industry expertise, and strategic services, they help healthcare organizations navigate complex reimbursement challenges. As the company continues to grow, they are expanding their sales development function and seeking an <strong>Enterprise Sales Development Representative (SDR)</strong> to generate qualified pipeline while helping build scalable outbound sales processes.<br></p><br>Role Overview<p>The <strong>Enterprise Sales Development Representative (SDR)</strong> will be responsible for driving qualified pipeline through strategic outbound prospecting and inbound lead qualification. The <strong>Enterprise SDR</strong> will engage healthcare finance executives through personalized outreach across email, LinkedIn, and phone, while collaborating closely with Sales, Marketing, and Client Success teams to optimize sales development processes. This role is ideal for an experienced SDR who enjoys consultative selling, relationship building, and contributing to the development of scalable outbound strategies.<br></p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesOutbound Prospecting & Pipeline Generation<ul><li><p>Execute targeted outbound prospecting campaigns through email, LinkedIn, and phone.</p><br></li><li><p>Build relationships with prospective healthcare organizations through personalized, consultative outreach.</p><br></li><li><p>Identify and engage executive-level decision-makers within target accounts.</p><br></li><li><p>Generate qualified meetings and sales opportunities through strategic outbound efforts.</p><br></li></ul>Inbound Lead Qualification<ul><li><p>Respond to and qualify inbound leads.</p><br></li><li><p>Assess prospect fit and schedule discovery meetings for Account Executives.</p><br></li><li><p>Maintain timely follow-up and nurture opportunities throughout the early sales cycle.</p><br></li></ul>Meeting & Relationship Management<ul><li><p>Schedule discovery calls, product demonstrations, and Quarterly Business Reviews (QBRs).</p><br></li><li><p>Develop trusted relationships with healthcare finance leaders through consistent communication.</p><br></li><li><p>Maintain a professional and consultative approach throughout prospect interactions.</p><br></li></ul>CRM & Sales Operations<ul><li><p>Maintain accurate activity tracking, notes, and opportunity records within Salesforce.</p><br></li><li><p>Utilize SalesLoft or similar sales engagement platforms to execute outreach campaigns.</p><br></li><li><p>Monitor outreach performance and provide recommendations to improve campaign effectiveness.</p><br></li></ul>Process Improvement<ul><li><p>Contribute ideas to improve outbound messaging, workflows, and SDR best practices.</p><br></li><li><p>Collaborate with Sales, Marketing, and Client Success teams to optimize the sales development process.</p><br></li><li><p>Support the continued development of scalable outbound sales strategies.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>2–5+ years</strong> of experience in Sales Development, Business Development, or outbound prospecting.</p><br></li><li><p>Experience selling into healthcare, healthcare technology, Revenue Cycle Management (RCM), financial services, or another complex B2B industry is strongly preferred.</p><br></li><li><p>Experience engaging executive-level buyers through outbound prospecting.</p><br></li><li><p>Experience generating qualified meetings through consultative outreach.</p><br></li><li><p>Experience working within CRM and sales engagement platforms.</p><br></li></ul>Skills<ul><li><p>Excellent written and verbal communication skills.</p><br></li><li><p>Strong consultative selling and relationship-building abilities.</p><br></li><li><p>Experience with <strong>Salesforce</strong> or comparable CRM platforms.</p><br></li><li><p>Familiarity with <strong>SalesLoft</strong>, <strong>Outreach</strong>, <strong>Apollo</strong>, or similar sales engagement platforms.</p><br></li><li><p>Strong organizational and time management skills.</p><br></li><li><p>Ability to manage multiple opportunities simultaneously.</p><br></li><li><p>Comfortable analyzing outreach performance and identifying optimization opportunities.</p><br></li><li><p>Ability to collaborate effectively across Sales, Marketing, and Client Success teams.</p><br></li><li><p>Self-starter with a continuous improvement mindset.</p><br></li></ul>What Success Looks Like<ul><li><p>Qualified meetings are consistently generated through strategic outbound prospecting.</p><br></li><li><p>Inbound opportunities are effectively qualified and transitioned to Account Executives.</p><br></li><li><p>Strong relationships are established with healthcare finance decision-makers.</p><br></li><li><p>CRM records remain accurate and outreach activity is consistently maintained.</p><br></li><li><p>Process improvements strengthen the company's evolving sales development function.</p><br></li><li><p>The SDR becomes a trusted contributor to the growth of the commercial organization.</p><br></li></ul>Opportunity<p>This is an exciting opportunity to join a growing healthcare technology organization during a pivotal stage of expansion. As one of the first dedicated SDRs on the team, you'll have the opportunity to influence outbound strategy, help build scalable sales processes, and work alongside experienced commercial leaders while accelerating your career in enterprise sales.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a highly organized and proactive <strong>Customer Operations & Implementation Manager</strong> to lead the operational customer journey from contract signing through implementation, onboarding, and ongoing operational support. This role is critical to delivering a seamless customer experience by coordinating cross-functional teams, improving operational processes, and ensuring customers are successfully onboarded and supported throughout their lifecycle.</p><br>Role Overview<p>The <strong>Customer Operations & Implementation Manager</strong> will be responsible for overseeing customer onboarding, implementation, operational coordination, technical support workflows, CRM management, and customer success operations. The <strong>Customer Operations & Implementation Manager</strong> will collaborate closely with Sales, Product, Engineering, and Customer Success teams to ensure customers launch successfully, operational processes remain efficient, and customer issues are resolved proactively. This role is ideal for someone who enjoys project coordination, process optimization, cross-functional collaboration, and building scalable operational systems that improve the customer experience.</p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM</strong></p><br>Key ResponsibilitiesCustomer Onboarding & Implementation<ul><li><p>Coordinate the implementation process from signed contract through successful customer launch.</p><br></li><li><p>Schedule and manage kickoff meetings, onboarding sessions, and implementation calls.</p><br></li><li><p>Collect, validate, and organize onboarding documentation and customer information.</p><br></li><li><p>Coordinate customer training sessions and monitor implementation milestones.</p><br></li><li><p>Ensure customers successfully launch according to established timelines.</p><br></li></ul>Customer Operations<ul><li><p>Serve as the primary operational point of contact during onboarding and implementation.</p><br></li><li><p>Manage customer communications related to onboarding, implementation, training, and follow-up activities.</p><br></li><li><p>Maintain implementation documentation, SOPs, and operational workflows.</p><br></li><li><p>Monitor customer progress and proactively identify operational gaps.</p><br></li></ul>Technical Support Coordination<ul><li><p>Receive, triage, and coordinate technical support requests.</p><br></li><li><p>Collaborate with Product and Engineering teams to resolve customer issues.</p><br></li><li><p>Monitor support tickets through resolution and confirm successful issue resolution with customers.</p><br></li><li><p>Provide proactive communication throughout the support lifecycle.</p><br></li></ul>Systems & Operational Management<ul><li><p>Manage customer workflows and records within HubSpot or similar CRM platforms.</p><br></li><li><p>Build, maintain, and optimize operational automations.</p><br></li><li><p>Maintain accurate implementation dashboards and customer records.</p><br></li><li><p>Document internal processes and continuously improve operational efficiency.</p><br></li></ul>Customer Success Operations<ul><li><p>Conduct 30-, 60-, and 90-day customer check-ins.</p><br></li><li><p>Track customer health, adoption, and engagement metrics.</p><br></li><li><p>Identify at-risk customers and coordinate proactive engagement strategies.</p><br></li><li><p>Support customer renewals through operational planning and cross-functional collaboration.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>3+ years</strong> of experience in customer operations, implementation management, or a related operational role.</p><br></li><li><p>Experience coordinating cross-functional teams including Sales, Product, Engineering, and Customer Success.</p><br></li><li><p>Experience managing customer onboarding and implementation projects.</p><br></li><li><p>Experience working with CRM platforms, preferably HubSpot.</p><br></li><li><p>Experience managing multiple projects, priorities, and deadlines simultaneously.</p><br></li></ul>Skills<ul><li><p>Strong project management and organizational skills.</p><br></li><li><p>Proficiency with <strong>HubSpot</strong> or similar CRM platforms.</p><br></li><li><p>Experience building and managing operational workflows.</p><br></li><li><p>Experience documenting SOPs and operational processes.</p><br></li><li><p>Strong customer communication and stakeholder management skills.</p><br></li><li><p>Strong analytical and problem-solving abilities.</p><br></li><li><p>Ability to coordinate multiple teams and initiatives simultaneously.</p><br></li><li><p>Excellent written and verbal communication skills in English.</p><br></li><li><p>Strong attention to detail and follow-through.</p><br></li><li><p>Ability to identify opportunities for process improvement and operational efficiency.</p><br></li></ul>What Success Looks Like<ul><li><p>Customers are successfully onboarded and launched with minimal friction.</p><br></li><li><p>CRM records, dashboards, and implementation tracking remain accurate and up to date.</p><br></li><li><p>Internal stakeholders receive timely updates on implementation progress and risks.</p><br></li><li><p>Operational processes are standardized, documented, and continuously improved.</p><br></li><li><p>Customers experience a smooth, professional, and consistent onboarding journey.</p><br></li><li><p>Technical issues and escalations are resolved proactively with clear customer communication.</p><br></li></ul>Opportunity<p>This is an excellent opportunity for an operations professional who enjoys improving customer experiences through process excellence and cross-functional coordination. As the <strong>Customer Operations & Implementation Manager</strong>, you'll play a key role in building scalable implementation processes, improving operational efficiency, and ensuring customers achieve long-term success while supporting the company's continued growth.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>