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<p>The Order Management Sr. Associate is responsible for managing end-to-end order processing while ensuring product availability and uninterrupted customer supply across multiple manufacturing locations. The role involves creating and monitoring customer orders, reviewing stock and inventory reports, coordinating inter-plant stock conversions and transfers, and driving operational efficiencies through automation and process improvement initiatives. Success in this role requires strong analytical skills, proactive problem-solving, and effective communication with internal teams and key stakeholders to resolve supply and order-related challenges in a fast-paced global environment.</p><p>Responsibilities</p><ul><li>Create, monitor, and manage customer orders in compliance with business requirements and service level expectations.</li><li>Review and analyze inventory and stock reports to ensure product availability and identify potential supply risks.</li><li>Coordinate and execute stock conversions and material transfers between manufacturing plants to support customer demand and inventory optimization.</li><li>Investigate and resolve order processing, inventory, and supply chain discrepancies in a timely manner.</li><li>Develop and implement automation tools and reporting solutions to improve order management efficiency, accuracy, and productivity.</li><li>Collaborate with supply planning, manufacturing, logistics, and commercial teams to ensure seamless order fulfillment.</li><li>Build strong relationships with internal and external stakeholders, effectively managing escalations and aligning on business priorities.</li><li>Facilitate clear and proactive communication within the team to ensure knowledge sharing, workload balancing, and operational continuity.</li><li>Support continuous improvement initiatives through data analysis, process optimization, and operational best practices.</li><li>Provide timely updates and actionable recommendations to stakeholders regarding order status, inventory constraints, and supply-related issues.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>0 2 years of experience in order management or related operations.</li><li>Strong attention to detail and advanced Microsoft Excel skills (pivot tables, formulas, data analysis).</li><li>Proficiency in Microsoft Office; Power BI experience preferred.</li><li>Familiarity with ERP systems (SAP preferred).</li><li>Strong communication skills and a proactive approach to problem-solving.</li><li>English language proficiency is preferred.</li></ul>

<p>As an Associate Commercial, you will play a vital role in driving instashop s growth by building and managing a network of affiliate partners and expanding our reach into new regions. You will be responsible for strategic market analysis, acquiring new partners, and managing relationships to ensure instashop remains competitive and meets the evolving needs of our customers and partners.</p><p>Day-to-Day Responsibilities</p><ul><li>Managing a network of partner shops and key accounts across regions</li><li>Developing and maintaining a comprehensive list of target shops and key contacts to maximize business outreach and new partnerships</li><li>Identifying and negotiating profitable contracts with new affiliate shops, overseeing the onboarding process and ensuring smooth collaboration with cross-functional teams</li><li>Identifying gaps in instashop s marketplace and creating actionable plans with clear timelines to ensure a competitive, diverse offering of brands</li><li>Driving initiatives to strengthen relationships with shop management and ensure long-term, productive partnerships</li><li>Monitoring operational metrics, provide actionable insights, and collaborate with cross-functional teams to optimize performance</li><li>Taking ownership of the end-to-end account management process, including reporting and clear communication with line managers</li><li>Identifying opportunities for growth in both top-line and non-commission revenue streams</li><li>Analyzing market trends and competitor activities to stay informed and adjust strategies accordingly</li><li>Driving the implementation of promotional campaigns and initiatives across your shop portfolio</li><li>Utilizing instashop s services, providing constructive feedback to improve the overall customer experience and service offerings</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business, Marketing, or any other related field</li><li>Minimum 3 years of experience in business development, sales, or a similar role</li><li>Strong commercial awareness with excellent analytical skills</li><li>Proficiency in MS Office, CRM tools, and sales pipeline management</li><li>Fluent written and verbal communication skills</li></ul>

<h2>Key Responsibilities</h2><p><br><strong>Business Partnership</strong></p><ul><li><p>Acts as the primary HR point of contact for assigned department heads and senior leaders</p></li><li><p>Understands business goals well enough to proactively flag people risks and opportunities, not just respond to requests</p></li></ul><p><strong>Performance &amp; Talent Management</strong></p><ul><li><p>Owns the annual and mid-year performance review cycles for the business unit, including calibration sessions</p></li><li><p>Supports succession planning and identifies high-potential employees for development tracks</p></li></ul><p><strong>Employee Relations &amp; Compliance</strong></p><ul><li><p>Manages grievance handling, disciplinary processes, and termination cases in line with Egyptian Labour Law No. 14 of 2025 and internal work regulations</p></li><li><p>Serves as an escalation point for complex ER cases that HR Business Partners cannot resolve independently</p></li></ul><p><strong>Organizational Development</strong></p><ul><li><p>Supports restructuring, job architecture updates, and org design initiatives within the assigned unit</p></li><li><p>Partners with the OD function on role clarity, span of control, and reporting line reviews</p></li></ul><p><strong>Compensation &amp; Reward</strong></p><ul><li><p>Participates in salary review cycles, bonus calculation processes, and market benchmarking for the business unit</p></li><li><p>Ensures internal equity and alignment with the broader reward framework</p></li></ul><p><strong>Team Leadership</strong></p><ul><li><p>Manages and develops a team of HR Business Partners or generalists</p></li><li><p>Sets clear priorities and holds the team accountable for service quality and turnaround times</p></li></ul><p><strong>Reporting &amp; Data</strong></p><ul><li><p>Owns HR metrics for the business unit — turnover, headcount, time-to-fill, engagement scores</p></li><li><p>Translates data into recommendations, not just dashboards</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><h2>Requirements</h2><ul><li><p>8–12 years of progressive HR experience, with at least 3 years in a managerial capacity</p></li><li><p>Strong working knowledge of Egyptian Labour Law; GCC labor law exposure is a plus</p></li><li><p>Track record of managing performance cycles and employee relations cases end-to-end</p></li><li><p>Bachelor's degree in HR, Business Administration, or related field; HR certification (SHRM, CIPD, or equivalent) preferred</p></li><li><p>Fluent Arabic and English</p></li></ul><p></p>

<p>We are seeking a highly skilled Senior Procurement Specialist to join our team. The ideal candidate will have extensive experience in strategic sourcing, supplier management, and contract negotiation. This role requires a deep understanding of procurement processes and the ability to build strong relationships with suppliers while ensuring the company s procurement needs are met efficiently and effectively.</p><p>Key Responsibilities:</p><ul><li>Develop and implement procurement strategies that align with business goals and objectives.</li><li>Source, evaluate, and negotiate with suppliers to obtain the best value and quality for materials and services.</li><li>Manage the end-to-end procurement process, including requisition, purchase order issuance, and contract management.</li><li>Collaborate with cross-functional teams to understand procurement needs and ensure timely delivery of goods and services.</li><li>Conduct market research and analysis to identify potential suppliers and industry trends.</li><li>Monitor supplier performance and maintain effective relationships to ensure compliance with terms and conditions.</li><li>Lead cost-reduction initiatives and identify opportunities for improved efficiency through procurement practices.</li><li>Prepare and present reports on procurement metrics, supplier performance, and project status to senior management.</li><li>Ensure compliance with company policies, procedures, and legal regulations regarding procurement activities.</li><li>Mentor and train junior procurement staff, providing guidance and support in their professional growth.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Business Administration, Supply Chain Management, or a related field.</li><li>Minimum of 3 experience in procurement or supply chain management, with a focus on strategic sourcing and supplier management.</li><li>Strong negotiation, analytical, and problem-solving skills.</li><li>Excellent communication and interpersonal abilities to foster relationships with internal stakeholders and suppliers.</li><li>Proficient in procurement software and Microsoft Office Suite.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Strong attention to detail and organizational skills</li><li>Fluency in English</li><li>BPO experience is a plus</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>About the Job</b><br><strong>Job Title: </strong>Admin/ Accountant<br><strong>Location:</strong> SamTech Me Group - Egypt Office (New Cairo)<br><strong>Reports to:</strong> Operations Director<br><strong>Job Summary:</strong><br>SamTech Me Group is seeking a detail-oriented and organized Accountant to join our new Cairo office. This role combines human resources administration with accounting responsibilities, ensuring seamless operations across HR and finance functions. The ideal candidate will possess strong interpersonal skills and a high level of professionalism, excelling in both administrative support and financial record-keeping.<br><strong>Key Responsibilities:</strong><br><strong>Accounting and Financial Management:</strong><br><ul><li>Process accounts payable and receivable transactions, including data entry and invoice verification.</li><li>Perform payroll processing, ensuring accuracy and timeliness.</li><li>Prepare and submit monthly financial reports, including expense tracking and reconciliation.</li><li>Assist with budgeting and forecasting processes.</li><li>Coordinate with external auditors during audits and ensure compliance with financial regulations.</li><li>Maintain financial records and support month-end and year-end closing activities.</li></ul><br><strong>Administrative Support:</strong><br><ul><li>Provide general administrative support, such as managing office supplies and Petite cash.</li><li>Prepare documents and reports as needed.</li><li>Manage filing systems and ensure all records are organized and accessible.</li><li>Assist in organizing company events, meetings, and travel arrangements.</li><li>Address and resolve employee inquiries related to HR policies, benefits, and payroll.</li><li>Maintain and update employee records, attendance, and leave management.</li></ul><br><strong>Qualifications and Skills:</strong><br><ul><li>Bachelor's degree in Accounting, Finance.</li><li>+1 years of experience in accounting(Junior not fresh graduate).</li><li>Strong knowledge of accounting principles and payroll processing.</li><li>Familiarity with HR practices, labor laws, and regulatory compliance.</li><li>Proficiency in MS Office Suite (Word, Excel, Outlook) and accounting software (e.g., Odoo or similar).</li><li>Excellent organizational and multitasking abilities.</li><li>Strong communication and interpersonal skills.</li><li>High level of integrity, confidentiality, and professionalism.</li></ul><br><strong>Preferred:</strong><br><ul><li>Experience in a technology or service-oriented industry.</li></ul><br><strong>What We Offer:</strong><br><ul><li>Opportunities for career growth and development within a dynamic, tech-driven environment.</li><li>A collaborative workplace culture that values innovation and continuous improvement.</li></ul><br> </div>

<p>Role Overview We are seeking a business oriented office Manager with 4 5 years of experience to lead physical facilities, admin operations. Statutory social insurance, blue-collar hiring, and Egyptian labor law compliance, while maintaining a supportive, low-stress workplace culture. Key Responsibilities Workforce Planning &amp; Capacity Management : Model office seat/desk capacity, manage work schedules, and forecast space-to-headcount needs. Facilities &amp; Location Expansion : Direct office maintenance, vendor agreements, physical security, and space design. Lead end-to-end setup and launch for new office locations (layout design, IT/utility setups, vendor procurement, and move-in logistics). Blue-Collar Hiring &amp; Team Leadership: Direct administrative personnel and lead recruitment, onboarding, and shift coordination for blue-collar staff (custodians, maintenance technicians, security guards, drivers). Social Insurance &amp; Legal Compliance: Manage statutory social insurance workflows (Forms 1, 2, and 6), liaise directly with social insurance authorities, and enforce full compliance with Egyptian Labor Law.Draft and review facility vendor contracts, service-level agreements, and lease terms.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements &amp; Qualifications</strong></p><ul><li><strong>Experience:</strong> 4 5 years managing workspace operations, facilities, and workforce scheduling/capacity planning within tech companies or fast-paced operational environments. Proven experience setting up new office locations is required.</li><li><strong>Education:</strong> Bachelor s degree in Law, Business Administration, Operations, Accounting, IT or equivalent practical experience.</li><li><strong>Languages:</strong> Advanced level of English. Arabic as a mother tongue.</li><li><strong>Regulatory &amp; Legal Knowledge:</strong> Deep practical understanding of Egyptian Labor Law and administrative social insurance procedures. A Law degree or Legal background is a strong advantage.</li><li><strong>People Management:</strong> Demonstrated success blue color recruiting, scheduling, and managing both administrative teams and blue-collar personnel.</li><li><strong>Emotional Intelligence:</strong> Strong empathetic leadership with an active focus on workplace operations. High Orgnization skills.</li></ul>

<p>Pharos Solutions is looking for HR Generalist with the following requirements.</p><p><strong>Job Responsibilities and Duties :</strong></p><ul><li><strong>Employee Lifecycle Management:</strong> Lead end-to-end onboarding, offboarding, and transition processes to ensure a seamless employee experience.</li><li><strong>Employee Relations:</strong> Serve as a primary point of contact for employee concerns; facilitate resolution of workplace issues with fairness, discretion, and empathy.</li><li><strong>Compliance &amp; Policy:</strong> Maintain up-to-date knowledge of employment laws (federal, state, and local); update employee handbooks, ensure statutory compliance, and manage workplace records.</li><li><strong>Benefits &amp; HR Operations:</strong> Assist with benefits open enrollment, leave administration (FMLA, parental leave), and maintain accuracy across our HRIS system.</li><li><strong>Performance &amp; Engagement:</strong> Coordinate performance review cycles, support manager training, and champion company culture initiatives and team engagement programs.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>BSc/MSc in HR/Business Administration or equivalent.</li><li>3+ years of direct human resources generalist or HR operations experience.</li><li>Solid understanding of employment laws, labor relations, benefits administration, and HR best practices.</li><li>Hands-on experience with modern HRIS platforms (e.g., BambooHR, Workday, Rippling, Gusto ) and ATS platforms,is a plus.</li><li>Hands-on experience with Google Business Suite and Microsoft 365.</li><li>Exceptional interpersonal and conflict-resolution skills with a proven track record of handling sensitive/confidential information.</li><li>Strong organizational skills, high attention to detail, and the ability to manage multiple priorities independently.</li><li>HR certification ( SHRM-CP, PHR , or equivalent) is a plus.</li><li>Experience designing employee recognition programs or diversity, equity, and inclusion (DEI) initiatives.</li><li>Good problem-solving skills and keen attention to detail.</li><li>Enthusiasm for learning new tools and technologies in a collaborative environment.</li><li>Prior experience in software/IT industry is a plus.</li><li>Critical thinker and problem-solving skills.</li><li>Programming knowledge.</li><li>Team player.</li><li>Good time-management skills.</li><li>Documentation skills.</li><li>Fluency in English (German is a plus).</li></ul>

<ul><li><p>Manage the complete import cycle for sanitary ware and wellness products from European and international suppliers, from shipment booking through customs release and final delivery.</p></li><li><p>Prepare, review, and control all shipping and trade documentation: commercial invoices, packing lists, bills of lading, certificates of origin, and quality/conformity certificates.</p></li><li><p>Handle customs clearance end-to-end through the <strong>Nafeza / ACID (Advance Cargo Information)</strong> platform, and coordinate GOEIC requirements and product registration where applicable.</p></li><li><p>Manage <strong>Letters of Credit, documentary collections, and CBE Form 4</strong> processes in coordination with banks and the finance team.</p></li><li><p>Liaise with freight forwarders, shipping lines, and licensed customs brokers to optimize transit time, freight cost, and demurrage exposure.</p></li><li><p>Calculate and monitor <strong>landed cost</strong> (duties, tariffs, VAT, freight, insurance) and flag variances against budget.</p></li><li><p>Ensure full compliance with Egyptian import regulations, HS code classification, and applicable standards for imported bathroom fixtures and fittings.</p></li><li><p>Track shipments and maintain accurate import records; provide arrival forecasts to inventory and sales planning.</p></li><li><p>Build and maintain relationships with international suppliers and manage order follow-up against agreed Incoterms.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business, Supply Chain, Logistics, International Trade, or a related field.</p></li><li><p><strong>5–7 years of import experience, with proven exposure to sanitary ware, ceramics, building materials, or luxury/premium imported goods.</strong></p></li><li><p>Solid working knowledge of the <strong>Nafeza/ACID system, GOEIC procedures, and Egyptian customs regulations.</strong></p></li><li><p>Strong command of <strong>Incoterms 2020, Letters of Credit, and international shipping documentation.</strong></p></li><li><p>Experience coordinating with customs brokers, freight forwarders, and banks.</p></li><li><p>Proficiency in landed-cost calculation and import cost control.</p></li><li><p>Very good to excellent English (written and spoken) — essential for European supplier correspondence.</p></li><li><p>Strong Excel skills; ERP experience (import/inventory modules) is a plus.</p></li><li><p>High attention to detail, ownership mindset, and ability to manage multiple concurrent shipments under deadline pressure.</p></li></ul><p></p>

<p>Build high-scale batch and near-real-time data pipelines deployed on infrastructure we run ourselves (on-prem), not managed cloud services. You will design and operate high-volume analytical data systems end to end, with Apache Spark as the core processing engine for both batch and streaming workloads.</p><p><strong>Requirements</strong></p><ul><li><p>7+ years of experience in data engineering and software development</p></li><li><p>Ability to write high-quality code in Java/Scala, Python or equivalent languages</p></li><li><p>Deep, hands-on production experience with Apache Spark - batch and Spark Structured Streaming (core requirement)</p></li><li><p>Demonstrated Spark performance tuning: partitioning, caching and persistence, broadcast joins, shuffle reduction, data-skew handling and Adaptive Query Execution</p></li><li><p>Experience operating Spark on self-managed clusters (YARN, Kubernetes or standalone) - executor sizing, resource allocation and multi-tenant workloads</p></li><li><p>Practical experience with Kafka (or equivalent messaging systems) as a Spark source and sink for high-volume workloads, including offset and checkpoint management</p></li><li><p>Practical experience with distributed query engines (e.g. Trino/Presto or similar)</p></li><li><p>Practical experience with ETL / data integration tools (e.g. Datastage, Informatica, Apache NiFi) and SQL-based transformation frameworks (e.g. dbt)</p></li><li><p>Strong SQL skills and understanding of data modeling and data warehousing for analytical workloads</p></li><li><p>Hands-on experience with real-time / low-latency analytical stores (columnar or OLAP engines, e.g. Apache Pinot/ClickHouse or similar)</p></li><li><p>Practical experience with big-data platforms and distributions (e.g. Cloudera, Hadoop ecosystem, Databricks or similar)</p></li><li><p>Practical experience containerizing and operating data workloads (Docker; Kubernetes a plus) and workflow orchestration tools (e.g. Airflow)</p></li><li><p>Familiarity with data lake table formats (e.g. Apache Iceberg, Delta Lake or similar), including schema evolution and compaction</p></li><li><p>Familiarity with data governance / cataloging tools (e.g. DataHub) and lakehouse management systems (e.g. Apache Amoro)</p></li><li><p>Familiarity using AI tools for development and debugging (Claude, Cursor, Codex)</p></li></ul><p></p>

<p><strong>Al Shorouk Industrial Fibers Company</strong> is looking for a qualified and experienced <strong>Treasury Accountant</strong> to join our Finance team.</p><h3>Position</h3><p><strong>Treasury Accountant</strong></p><h3>Required Experience</h3><p><strong>3 to 5 years of proven hands-on experience as a Treasury Accountant.</strong></p><h3>Key Responsibilities</h3><ul><li><p>Manage and monitor daily cash and treasury transactions.</p></li><li><p>Prepare and review cash receipts and payment vouchers, ensuring all required documents and approvals are complete.</p></li><li><p>Monitor daily cash and bank balances.</p></li><li><p>Prepare and review <strong>Bank Reconciliations</strong> on a regular basis.</p></li><li><p>Record and review accounting entries related to cash, banks, payments, and collections.</p></li><li><p>Monitor issued and received checks and their due dates.</p></li><li><p>Follow up on bank transfers, deposits, and withdrawals and ensure accurate accounting records.</p></li><li><p>Prepare daily and periodic treasury and bank reports.</p></li><li><p>Monitor cash advances and employee/company petty cash and ensure timely settlement.</p></li><li><p>Review financial documents and ensure their accuracy and compliance before processing transactions.</p></li><li><p>Ensure compliance with company financial policies, procedures, and internal control requirements.</p></li><li><p>Coordinate with Accounting, Procurement, Warehouse, and other departments regarding financial transactions.</p></li><li><p>Support the Finance team during month-end and period-end closing activities.</p></li><li><p>Perform other accounting and treasury-related duties as assigned by the Finance Management.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in <strong>Accounting, Commerce, or a relevant field</strong>.</p></li><li><p><strong>3–5 years of relevant experience specifically as a Treasury Accountant.</strong></p></li><li><p>Solid practical experience in <strong>cash management, bank transactions, payments, collections, and bank reconciliation</strong>.</p></li><li><p>Previous experience in a <strong>manufacturing company or industrial environment</strong> is highly preferred.</p></li><li><p><strong>Hands-on experience with Odoo ERP, particularly Odoo Accounting, is highly preferred.</strong></p></li><li><p>Very good command of <strong>Microsoft Excel</strong>.</p></li><li><p>Good knowledge of accounting procedures, documentation cycles, and internal controls.</p></li><li><p>Strong numerical and analytical skills with high attention to detail.</p></li><li><p>Excellent organizational and follow-up skills.</p></li><li><p>Ability to work under pressure and meet deadlines.</p></li><li><p>High level of integrity, accuracy, and responsibility when handling cash and financial documents.</p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Card &amp; Payment Operations Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You make sure the money moves and the numbers add up. Every card the digital bank issues, every payment it processes, every dispute and chargeback runs through the operation you lead, and one mistake here is one a customer feels immediately. In a bank built for everyday money, you own the machinery that must work every single time.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Oversee card operations end to end, from issuance and lifecycle management to customer request fulfilment</li><li>Run payment operations, including transaction processing, exception handling, reconciliation, disputes, chargebacks and payment recovery</li><li>Lead the card and payment operations analysts to SLAs, procedures and quality standards, and review the escalated high risk, fraud related and customer impacting cases yourself</li><li>Hold the operation to Visa and Mastercard scheme rules, payment network requirements, regulatory obligations and internal controls</li><li>Investigate the root cause of recurring issues and put corrective actions and automation in place</li><li>Coordinate with technology, fraud, compliance and external partners to keep service delivery and reconciliation clean</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in card or payment operations within a bank or fintech</li><li>Strong command of card scheme rules, and the payment rails beneath them</li><li>Hands on experience running chargeback and dispute resolution</li><li>Familiarity with core banking and card management systems</li><li>A strong operational risk awareness and control mindset</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe an operation that works quietly every time beats one that impresses when it is watched</li><li>You’d rather fix the root cause of a recurring exception than reconcile it again next month</li><li>You read a scheme rule as an operational control, not a formality</li><li>You feel a failed transaction the way the customer does</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>Envision Employment Solutions</strong></em><em> is currently looking for a </em><em><strong>Complaints Handling Unit Manager</strong></em><em> for one of our partners, a leading Digital Bank!</em></p><br><p><strong>THE ROLE</strong></p><br><p>You own how the digital bank puts things right. When a customer complaints, the process that resolves it fairly and on time is yours, and so is the harder job of finding why the complaint happened and fixing it at the source. In a bank the regulator watches closely, you are the one who keeps the digital bank honest with its customers and defensible with the CBE.</p><br><p><strong>WHAT YOU’LL DO</strong></p><br><ul><li>Own complaint handling end to end, from intake and investigation through to fair, timely resolution</li><li>Hold the function to CBE consumer protection regulations and the applicable complaint handling frameworks</li><li>Manage regulatory escalations and coordinate the digital bank’s formal responses to official complaints</li><li>Analyze complaint trends, run root cause analysis and drive remediation across the business units that caused them</li><li>Report complaint trends, resolution times and regulatory exposure to leadership with the details they can act on</li><li>Coach and manage the Complaints Handling Analysts to meet quality and timeliness targets</li></ul><p><strong>WHAT WE’RE LOOKING FOR</strong></p><br><ul><li>5 to 8 years in complaints management or customer operations in a regulated financial institution</li><li>Strong knowledge of CBE consumer protection regulations and complaint handling frameworks</li><li>Experience managing regulatory interactions and formal complaint responses</li><li>The analytical skill to identify trends and turn them into root cause remediation</li><li>High attention to detail and strong written communication</li></ul><p><strong>YOU’LL THRIVE HERE IF YOU</strong></p><br><ul><li>You believe a complaint is a gift, because it tells you exactly what to fix</li><li>You’d rather remove the cause than resolve the same complaint twice</li><li>You hold fairness and timeliness together, never one at the cost of the other</li><li>You want to build the function that keeps a bank honest with its customers</li></ul> </div>

<ul><li><p> Own the full accounting cycle: general ledger, accounts payable/receivable, bank reconciliations, and month-end/year-end close</p></li><li><p> Prepare accurate and timely financial statements and management reports for the Finance &amp; Accounting Manager and senior leadership</p></li><li><p> Supervise and review the work of accounting staff across departments and sites, including reconciliation</p></li><li><p> Establish and enforce accounting policies, controls, and approval workflows, replacing informal or undocumented practices</p></li><li><p> Ensure compliance with Egyptian tax law, statutory filings, and regulatory reporting requirements</p></li><li><p> Manage fixed asset registers, cost allocation, and cost center accounting across the company projects.</p></li><li><p> Support budgeting, forecasting, and variance analysis in coordination with the Finance &amp; Accounting Manager</p></li><li><p>Coordinate with auditors (internal and external) and manage audit requests and documentation</p></li><li><p> Support the ERP (Odoo) implementation from a Finance perspective — chart of accounts setup, data migration, and process mapping for accounting workflows</p></li><li><p>Maintain organized, audit-ready financial documentation and records</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><ul><li><p> 7+ years of progressive accounting experience, including at least 2 years in a supervisory or chief accountant capacity</p></li><li><p> Strong knowledge of Egyptian accounting standards, tax regulations, and statutory compliance requirements</p></li><li><p> Experience managing multi-site or multi-entity accounting (retail, real estate, or fuel/retail station experience a plus)</p></li><li><p> Hands-on experience with accounting software; ERP implementation experience (Odoo preferred) is a strong advantage</p></li><li><p> Proven ability to build or formalize accounting processes and controls in an organization with limited existing structure</p></li><li><p> Strong Excel skills and financial reporting capability</p></li><li><p> Bachelor's degree in Accounting, Finance, or related field; professional certification (CMA, ACCA, or equivalent) preferred</p></li><li><p> Strong communication skills in English and Arabic</p></li></ul><p></p><p><strong>Nice to Have</strong></p><ul><li><p> Experience in mall/retail leasing accounting (tenant billing, common area cost recovery) or fuel station/forecourt accounting</p></li><li><p> Experience supporting an ERP go-live from the Finance side</p></li><li><p> People management experience across a small accounting team</p></li></ul><p></p>

<p>Responsible for the end to end finished goods supply plan for defined manufacturing facilities to deliver target service, including translating the rough cut capacity plan, as an input from the network modeler, into a daily supply plan within the 0-16wks weeks horizon: Manages inventory and waste risks and creates the distribution plan. Additionally, supports operational planning and exceptional course correction.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Responsible for production plans creation</li><li>Ensure delivery of an optimised cross-site manufacturing supply plan, that can be scheduled, to maintain the target stock holding of all SKU s to deliver service to BU s</li><li>Responsible to create constrained capacity production plans within the planning horizon</li><li>Responsible for the review of detailed line scheduling plans</li><li>Responsible for inventory and business waste projections with the market.</li><li>Responsible to prepare an execute Supply Review for Platform/Hub as part of the monthly iS&amp;OP cycle</li><li>Monitor key service metrics and worst performers with Integrated Planning Lead and directors.</li><li>Analyse root-causes for worst performers and support on the definition of action plans</li><li>Integration point between Market and GBS</li><li>Enables product supply for the commercial change agenda: Support NPD launches &amp; phase in/phase out changes by ensuring supply planning systems are set up in advance</li><li>Effectively communicate changes to the scheduling teams, &amp; the supply plan through the appropriate channels.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>1 3 years in associated function</li><li>MBA Operations/Supply Chain/Logistics / Engineering (preferred)</li><li>Any relevant industry specific Certifications/Memberships (desirable)</li><li>Very experienced in Supply Planning (incl. inventory mgmt.)</li><li>Proficiency in product category planning - FMCG background preferred</li><li>Experience of planning in supply planning tools preferrably JDA-BY</li><li>Strong Analytical skills</li><li>Masters planning methodologies, optimization etc</li><li>Very good collaboration skills and ability to interact with multi-cultural teams spread across geographies</li><li>Experience in ERP (SAP) usage is a must</li><li>Excellent numeric abilities; Demonstrated proficiency in Microsoft Office: Outlook, Excel</li></ul>

<p><strong>RESPONSIBILITIES</strong></p><p><strong>Talent Acquisition</strong></p><p>Lead the full recruitment lifecycle across Egypt, KSA, Oman, Emirates and Bahrain</p><p>Develop and execute recruitment strategies to attract top talent</p><p>Manage multiple hiring plans, ensuring timely fulfillment of vacancies</p><p>Build and maintain strong talent pipelines for current and future needs</p><p>???? <strong>Stakeholder Management</strong></p><p>Partner with hiring managers on workforce planning and requirements</p><p>Provide market insights, salary benchmarks, and recommendations</p><p>Advise managers on hiring strategies and candidate availability</p><p>Conduct regular recruitment status meetings with business leaders</p><p>⚙️ <strong>Recruitment Operations</strong></p><p>Ensure compliance with recruitment policies and local Labor Law</p><p>Maintain recruitment documentation and candidate records in ATS</p><p>Improve recruitment workflows, interview processes, and efficiency</p><p>???? <strong>Employer Branding</strong></p><p>Support employer branding initiatives across all markets</p><p>Collaborate with Marketing on employer brand across platforms</p><p>Represent the company at career fairs and networking events</p><p>Coordinate with HR Operations for smooth onboarding transitions</p><p>???? <strong>Reporting &amp; Analytics</strong></p><p>Monitor recruitment KPIs: Time-to-Fill, Time-to-Hire, Offer Acceptance</p><p>Prepare monthly recruitment reports and present insights to leadership</p><p>Identify trends and recommend process improvements</p><p>????‍???? <strong>Leadership</strong></p><p>Lead and mentor the recruitment team</p><p>Set team objectives and monitor performance against KPIs</p><p>Coach recruiters on sourcing, interviewing, and stakeholder management</p><p></p><p><strong>KEY PERFORMANCE INDICATORS</strong></p><p>Workforce Planning</p><p>Time-to-Hire</p><p>Quality of Hire</p><p>Fulfillment Rate</p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>QUALIFICATIONS &amp; EXPERIENCE</strong></p><p><strong>› </strong>Bachelor's degree in Human Resources or Business Administration</p><p><strong>› </strong>HR certifications are an advantage</p><p><strong>› </strong>5–8 years in Talent Acquisition or Recruitment</p><p><strong>› </strong>Minimum 2 years in a leadership or team lead role</p><p><strong>› </strong>Experience hiring across multiple countries</p><p><strong>› </strong>Experience recruiting across technical and commercial functions</p><p><strong>› </strong>Strategic Workforce Planning &amp; Headcount Forecasting</p><p><strong>› </strong>Talent Acquisition Strategy Development</p><p><strong>› </strong>End-to-End Recruitment Management</p><p><strong>› </strong>Recruitment Process Design &amp; Optimization</p><p><strong>› </strong>Executive Search &amp; Leadership Hiring</p><p><strong>› </strong>High-Volume &amp; Mass Recruitment</p><p><strong>› </strong>Competency-Based Interviewing (CBI)</p><p><strong>› </strong>Behavioral Interviewing (STAR)</p><p><strong>› </strong>Talent Mapping &amp; Market Intelligence</p><p><strong>› </strong>Passive Candidate Sourcing</p></li></ul><p></p>

<p>Full-Cycle Financial Management: Oversee month-end and year-end closing processes, prepare comprehensive trial balances, and assist in drafting full financial statements under Egyptian Accounting Standards (EAS). Advanced BSP &amp; GDS Reconciliations: Lead and audit high-volume airline ticket sales reconciliations across GDS platforms ( Amadeus, Sabre, or Galileo ), managing BSP/IATA billings, commissions, and void/refund disputes. Accounts Payable &amp; Vendor Optimization: Oversee major supplier ledgers (international DMCs, major hotel chains, transport providers), negotiate payment cycles, and optimize cash outflow. Accounts Receivable &amp; Credit Control: Audit corporate accounts receivable, oversee client credit limits, enforce strict collection protocols, and reconcile complex multi-supplier package vouchers. Tax &amp; Regulatory Leadership: Direct the calculation and filing of Egyptian VAT, Withholding Tax (WHT), Corporate Income Tax provisions, and maintain error-free integration with the Egyptian Tax Authority (ETA) e-invoicing portal . Financial Audit &amp; Internal Controls: Lead external and internal annual financial audits, act as the primary point of contact for external auditors, and refine internal accounting controls to eliminate financial leakage. Team Supervision: Supervise, review, and guide junior/mid-level accountants, enforcing high accuracy and strict adherence to internal accounting workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Commerce, Finance, or a related field (English section is preferred) from a reputable university. 5-8 years of relevant experience. Deep knowledge of BSP/IATA reconciliation processes, GDS ticketing workflows, and multi-currency foreign exchange handling is an advantage. Understanding of Egyptian Tax Laws (VAT, WHT, Corporate Tax) and practical experience managing the ETA e-invoicing platform. Hands-on mastery of specialized travel ERP systems, Odoo, Oracle, or SAP, alongside advanced MS Excel (complex financial modeling, VLOOKUPs, Pivot Tables). Fluency in English is a must.</p>

<p>We're a small B2B software team building a data product for the Egyptian market.</p><p>Our customers are businesses that make daily commercial decisions; we give them</p><p>the information those decisions need, delivered every morning. Real customers,</p><p>real revenue, early enough that the roadmap is still being written.</p><p>You'd be our first product hire, working directly with the founder and engineering.</p><p>(We'll go into detail on the product in the first call.)<br></p><p><strong>What you'll do</strong></p><p>•⁠ ⁠Own the roadmap — decide what we build next, and be able to explain why</p><p>•⁠ ⁠Talk to customers regularly and turn what you hear into specs engineers can build from</p><p>•⁠ ⁠Dig into the data yourself to size a problem before we spend a sprint on it</p><p>•⁠ ⁠Write acceptance criteria and validate every feature before it ships</p><p>•⁠ ⁠Keep the backlog honest: what's in, what's cut, what's not worth doing</p><p></p><p><br><strong>What we offer</strong></p><p>•⁠ ⁠Real ownership — you set the roadmap, you're not maintaining someone else's</p><p>•⁠ ⁠Short feedback loop: ship it, see whether customers use it, adjust</p><p>•⁠ ⁠*Use AI however you want.* We're heavy users ourselves and we'll pay for the</p><p>tools. We care about the output, not how you produced it — nobody here will ask</p><p>you to justify using a model instead of doing it by hand.</p><p></p><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>What we need</strong></p><p>•⁠ ⁠3+ years in product management on B2B software</p><p>•⁠ ⁠You can write SQL — enough to answer your own questions without asking an engineer</p><p>•⁠ ⁠You've shipped features end-to-end, not just written requirements and handed them off</p><p>•⁠ ⁠Clear written English; fluent Arabic for customer conversations</p><p>•⁠ ⁠Comfortable deciding with incomplete information and saying so out loud</p><p></p><p><strong>Nice to have</strong></p><p>•⁠ ⁠Worked on a data, analytics, or dashboard product</p><p>•⁠ ⁠Sold to or worked with commercial and operations teams</p><p></p></li></ul><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>About the Job</b><br><strong>Job Title: </strong>Admin/ Accountant<br><strong>Location:</strong> SamTech Me Group - Egypt Office (New Cairo)<br><strong>Reports to:</strong> Operations Director<br><strong>Job Summary:</strong><br>SamTech Me Group is seeking a detail-oriented and organized Accountant to join our new Cairo office. This role combines human resources administration with accounting responsibilities, ensuring seamless operations across HR and finance functions. The ideal candidate will possess strong interpersonal skills and a high level of professionalism, excelling in both administrative support and financial record-keeping.<br><strong>Key Responsibilities:</strong><br><strong>Accounting and Financial Management:</strong><br><ul><li>Process accounts payable and receivable transactions, including data entry and invoice verification.</li><li>Perform payroll processing, ensuring accuracy and timeliness.</li><li>Prepare and submit monthly financial reports, including expense tracking and reconciliation.</li><li>Assist with budgeting and forecasting processes.</li><li>Coordinate with external auditors during audits and ensure compliance with financial regulations.</li><li>Maintain financial records and support month-end and year-end closing activities.</li></ul><br><strong>Administrative Support:</strong><br><ul><li>Provide general administrative support, such as managing office supplies and Petite cash.</li><li>Prepare documents and reports as needed.</li><li>Manage filing systems and ensure all records are organized and accessible.</li><li>Assist in organizing company events, meetings, and travel arrangements.</li><li>Address and resolve employee inquiries related to HR policies, benefits, and payroll.</li><li>Maintain and update employee records, attendance, and leave management.</li></ul><br><strong>Qualifications and Skills:</strong><br><ul><li>Bachelor's degree in Accounting, Finance.</li><li>+1 years of experience in accounting(Junior not fresh graduate)</li><li>Strong knowledge of accounting principles and payroll processing.</li><li>Familiarity with HR practices, labor laws, and regulatory compliance.</li><li>Proficiency in MS Office Suite (Word, Excel, Outlook) and accounting software (e.g., QuickBooks or similar).</li><li>Excellent organizational and multitasking abilities.</li><li>Strong communication and interpersonal skills.</li><li>High level of integrity, confidentiality, and professionalism.</li></ul><br><strong>Preferred:</strong><br><ul><li>Experience in a technology or service-oriented industry.</li></ul><br><strong>What We Offer:</strong><br><ul><li>Opportunities for career growth and development within a dynamic, tech-driven environment.</li><li>A collaborative workplace culture that values innovation and continuous improvement.</li></ul><br> </div>

<p>Business Partnering Partner with department heads to understand business objectives and develop people strategies aligned with organizational goals. Provide guidance to managers on organizational structure, workforce planning, employee relations, performance management, and talent development. Support organizational change initiatives and promote a high-performance culture. Talent Acquisition Manage the end-to-end recruitment process, including manpower planning, sourcing strategies, interviewing, selection, offer management, and onboarding. Partner with hiring managers to ensure timely hiring while maintaining a positive candidate experience. Monitor recruitment KPIs, identify hiring trends, and implement continuous improvement initiatives. Support employer branding and recruitment marketing activities to attract top talent. Talent Management Coordinate the performance management cycle, including goal setting, mid-year and annual reviews, calibration sessions, and performance improvement plans in accordance of Linah Group s procedures. Identify learning and development needs in collaboration with business leaders and coordinate appropriate development initiatives. Drive employee engagement initiatives and contribute to retention strategies. HR Operations Oversee the employee lifecycle, including onboarding, probation management, promotions, transfers, contract renewals, and separation processes. Ensure accurate employee records and HR documentation while maintaining data integrity within HR systems. Monitor compliance with company policies, procedures, and applicable labor legislation. Coordinate with Payroll and Total Rewards to ensure accurate employee data and timely processing of HR transactions. Prepare and analyze HR reports and dashboards related to headcount, turnover, recruitment, and other workforce metrics. Employee Relations Act as the first point of contact for employee relations matters and support managers in resolving workplace issues. Conduct investigations when required and ensure fair and consistent application of company policies. Foster a positive work environment through effective communication and employee engagement initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Human Resources, Business Administration, or a related field. 5 8 years of progressive HR experience, including Talent Acquisition, Talent Management, and HR Operations.</p>

<p></p><p>We are seeking a proactive and results-driven <strong>Senior Talent Acquisition Specialist</strong> to join our HR team. The successful candidate will be responsible for managing the full recruitment lifecycle, attracting top talent, partnering with hiring managers, and ensuring an exceptional candidate experience while supporting the company's hiring objectives.</p><p>Key Responsibilities</p><ul><li><p>Manage the end-to-end recruitment process for technical, operational, and corporate positions.</p></li><li><p>Partner with hiring managers to understand workforce requirements and define recruitment strategies.</p></li><li><p>Source candidates through job boards, social media, referrals, networking, and direct search.</p></li><li><p>Screen resumes, conduct HR interviews, and evaluate candidates against job requirements.</p></li><li><p>Coordinate technical interviews and communicate effectively with hiring managers throughout the hiring process.</p></li><li><p>Build and maintain a strong talent pipeline for current and future hiring needs.</p></li><li><p>Negotiate job offers and manage the onboarding process for selected candidates.</p></li><li><p>Track recruitment KPIs such as time-to-fill, cost-per-hire, source effectiveness, and offer acceptance rate.</p></li><li><p>Ensure all recruitment activities comply with company policies and applicable labor regulations.</p></li><li><p>Strengthen the company's employer brand through recruitment campaigns, career fairs, and social media initiatives.</p></li><li><p>Maintain accurate recruitment records and prepare periodic hiring reports.</p></li><li><p>Support HR projects related to talent management and organizational growth as assigned.</p></li></ul><p><br></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in human resources or business administration</p></li><li><p><strong>2–5 years of experience</strong> in talent acquisition or recruitment</p></li><li><p>Experience recruiting across multiple functions and organizational levels</p></li><li><p>Strong interviewing and candidate assessment skills</p></li><li><p>Excellent communication, negotiation, and stakeholder management abilities</p></li><li><p>Experience using ATS/HR systems and recruitment platforms</p></li><li><p>Strong proficiency in Microsoft Excel and Microsoft Office</p></li><li><p>Very good command of English, both written and spoken</p></li></ul><p>Preferred Qualifications</p><ul><li><p>Experience in FMCG, Manufacturing, Pharmaceutical, or Industrial sectors.</p></li><li><p>Knowledge of competency-based interviewing techniques.</p></li><li><p>HR certifications are considered an advantage</p></li></ul><p></p>