UI developer Jobs
11293 Jobs Found
<p>We are seeking a Service Design - Manager to participate in the service design and transformation of end-to-end services that deliver exceptional customer experiences and measurable business value. In this role, you will work across business, product, and technology teams to orchestrate people, processes, and systems, ensuring seamless and user-centric service experiences across all touchpoints.</p><p>Responsibilities:</p><ul><li>Lead end-to-end service design initiatives, from discovery through to delivery and optimization</li><li>Define service strategies that align with customer needs and business objectives</li><li>Conduct service assessments to identify gaps, inefficiencies, and opportunities for improvement</li><li>Develop service blueprints, journey maps, and operating models to guide transformation efforts</li><li>Design and optimize user journeys to enhance usability, engagement, and adoption</li><li>Collaborate with cross-functional teams (business, product, engineering) to ensure alignment and execution</li><li>Facilitate workshops and co-creation sessions with stakeholders to drive alignment and decision-making</li><li>Define and track service performance metrics (KPIs/OKRs) to measure impact and success</li><li>Mentor and guide junior service designers, fostering service design capability within the team</li></ul><p>Qualifications:</p><ul><li>Bachelor s degree in design, Human-Computer Interaction, or a related field, or equivalent experience.</li><li>8+ years of experience in service design, UX design, product Management and Product design, or consulting</li><li>Proven experience delivering end-to-end service design or transformation projects</li><li>Strong expertise in:</li><ul><li>Customer journey mapping</li><li>Service blueprinting</li><li>Experience design and usability</li></ul><li>Experience working within cross-functional, agile teams</li><li>Strong stakeholder management and communication skills</li></ul><p>Preferred Qualifications:</p><ul><li>Experience in consulting or large-scale digital transformation programs</li><li>Familiarity with service strategy, operating models, and business design</li><li>Exposure to multiple industries (e.g., banking, telecom, public sector)</li></ul><p>Key Skills:</p><ul><li>Service Design & Systems Thinking</li><li>Customer Experience & Journey Design</li><li>Strategic Thinking & Problem Solving</li><li>Stakeholder Engagement & Facilitation</li><li>Data-driven Decision Making</li><li>Leadership and Team Development</li></ul><p>What Success Looks Like:</p><ul><li>Delivery of seamless, value-driven services that improve customer satisfaction and adoption</li><li>Clear and actionable service designs and transformation roadmaps</li><li>Strong alignment between business goals and customer experience</li><li>Measurable improvements in efficiency, performance, and value realization</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in design, Human-Computer Interaction, or a related field, or equivalent experience.</li><li>8+ years of experience in service design, UX design, product Management and Product design, or consulting</li><li>Proven experience delivering end-to-end service design or transformation projects</li><li>Strong expertise in: Customer journey mapping, Service blueprinting, Experience design and usability</li><li>Experience working within cross-functional, agile teams</li><li>Strong stakeholder management and communication skills</li><li>Preferred Qualifications: Experience in consulting or large-scale digital transformation programs</li><li>Familiarity with service strategy, operating models, and business design</li><li>Exposure to multiple industries (e.g., banking, telecom, public sector)</li></ul>
Job Purpose:Custom, develop, and maintain Internal Systems/Applications for use in business transitioning manual workflows and processes onto semi/fully automated platforms. Reporting and integration for Internal Systems: SAP HRIS, Microsoft Share Point Intranet ECM, Archiving, Microsoft CRM, RPA, Microsoft Cloud Apps, …etc. Project integration solutions across the enterprise and determine integration/interface requirements. Ensure applications and systems interoperate to deliver end-to-end solutions and maintain the integrity of the system of-system enterprise. Designing and delivering API’s best practices and data integrations across business applications.<br>Job specific responsibilities:1. Ensure stable and reliable Operation for Internal Systems.2. Administration, Troubleshooting for Management applications.3. Day-to-day performance monitoring.4. Excellent knowledge of SQL architectures.5. Strong working knowledge of Object-Oriented Principles and Design Patterns.6. Solution documentation for the projects.7. Business Application workflow automation & Orchestration.8. Develop solutions based on analysis of business and technical requirements.9. Building and Designing advanced Reports using Reporting Services.<br>Job Qualifications: Bachelor's degree in communication / computer engineering Relevant experience 1-2 years of experience in salesforce. Great understanding of application design and programming principles Hands-on experience with programming languages like Java, C#, ASP. Net, Java Script and the peculiarities of web application development. Experience utilizing MS SQL Server, SSIS and SSRS. Hands on experience with application integration - Web Services (SOAP/RESTful, WCF, Web API, Windows Service) Experience in Share Point and Cloud online solutions. Experience in CRM Dynamics 365 Cloud and On-Premises. Experience in Automation and Robotics are plus.
Job Purpose:Custom, develop, and maintain Internal Systems/Applications for use in business transitioning manual workflows and processes onto semi/fully automated platforms. Reporting and integration for Internal Systems: SAP HRIS, Microsoft Share Point Intranet ECM, Archiving, Microsoft CRM, RPA, Microsoft Cloud Apps, …etc. Project integration solutions across the enterprise and determine integration/interface requirements. Ensure applications and systems interoperate to deliver end-to-end solutions and maintain the integrity of the system of-system enterprise. Designing and delivering API’s best practices and data integrations across business applications.<br>Job specific responsibilities:1. Ensure stable and reliable Operation for Internal Systems.2. Administration, Troubleshooting for Management applications.3. Day-to-day performance monitoring.4. Excellent knowledge of SQL architectures.5. Strong working knowledge of Object-Oriented Principles and Design Patterns.6. Solution documentation for the projects.7. Business Application workflow automation & Orchestration.8. Develop solutions based on analysis of business and technical requirements.9. Building and Designing advanced Reports using Reporting Services.<br>Job Qualifications: Bachelor's degree in communication / computer engineering Relevant experience 1-2 years of experience in salesforce. Great understanding of application design and programming principles Hands-on experience with programming languages like Java, C#, ASP. Net, Java Script and the peculiarities of web application development. Experience utilizing MS SQL Server, SSIS and SSRS. Hands on experience with application integration - Web Services (SOAP/RESTful, WCF, Web API, Windows Service) Experience in Share Point and Cloud online solutions. Experience in CRM Dynamics 365 Cloud and On-Premises. Experience in Automation and Robotics are plus.
Senior Business Analyst.Egypt- NEO - Customer Experience.Client Experience and Conduct Group-MBEGP
Research & Development
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>Job Description</strong><br><ul><li>Collaborate with stakeholders to gather detailed requirements.<br><ul><li>Analyze user needs and translate them into functional specifications.</li><li>Ensure alignment with business objectives and user expectations.</li><li>Document expected outcomes and acceptance criteria.</li><li>Lead process excellence initiatives and strategic business improvement projects</li><li>Drive process optimization, cost reduction, customer experience, and operational excellence</li><li>Engage with stakeholders, project teams, and end users.<br><ul><li>Flexibility and adaptability are essential to address evolving requirements.</li><li>Drive process changes and leverage analytics for deeper insights.</li><li>Work closely with the Head of the contact centre and subject matter experts.</li><li>Engage actual end users during UAT to validate solutions.</li></ul></li></ul></li></ul><br>Evaluate QA results and ensure product quality.<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br>
<p><span><span>SAP AMS — Functional Gatekeeping Layer</span></span></p><br>
<br>
<p><span><span>Senior Consultant — Materials Management & Inventory Management (MM/IM)</span></span></p><br>
<br>
<p><span><span>Two-Level AMS operating model — L1 Functional Gatekeeping bridging end users and the L2 application-management factory</span></span></p><br>
<br>
<p><span><span>1. Engagement Context</span></span></p><br>
<br>
<p><span><span>Engagement Type</span></span></p><br>
<br>
<br>
<p><span><span>Application Management Services (AMS) — Functional Gatekeeping Layer (L1)</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Operating Layer</span></span></p><br>
<br>
<br>
<p><span><span>L1 Functional Gatekeeping — sits between end users and the L2 application-management factory</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Delivery Model</span></span></p><br>
<br>
<br>
<p><span><span>Primarily remote delivery; onsite coverage available via change request subject to local mobility and visa requirements</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Operating Window</span></span></p><br>
<br>
<br>
<p><span><span>Sunday–Thursday, regional business hours (configurable)</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Project Language</span></span></p><br>
<br>
<br>
<p><span><span>English as project language; Arabic/English bilingual capability required for end-user interaction in GCC engagements</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Ticketing Tool</span></span></p><br>
<br>
<br>
<p><span><span>Industry-standard ITSM platform (e.g., ServiceNow, SAP for Me)</span></span></p><br>
<br>
<br>
<br>
<p><span><span>SLA Framework</span></span></p><br>
<br>
<br>
<p><span><span>Tiered SLA: P1 1h response / 4h resolution → P4 16h / 5 business days; P1/P2 covered outside core hours</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Indicative Volume</span></span></p><br>
<br>
<br>
<p><span><span>Indicative AMS volume: ~650 incidents/month and ~100 service requests/month at full ramp (engagement-specific)</span></span></p><br>
<br>
<br>
<br>
<br>
<br>
<p><span><span>2. Role Identity</span></span></p><br>
<br>
<p><span><span>Role Title</span></span></p><br>
<br>
<br>
<p><span><span>Senior Consultant — Materials Management & Inventory Management (MM/IM)</span></span></p><br>
<br>
<br>
<br>
<p><span><span>FTE</span></span></p><br>
<br>
<br>
<p><span><span>1.0</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Module / Functional Area</span></span></p><br>
<br>
<br>
<p><span><span>S/4HANA Sourcing & Procurement — Materials Management (MM) and Inventory Management (IM)</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Seniority</span></span></p><br>
<br>
<br>
<p><span><span>Senior Consultant</span></span></p><br>
<br>
<br>
<br>
<p><span><span>Reporting Line</span></span></p><br>
<br>
<br>
<p><span><span>Reports to the engagement Project Manager. Functional escalation path to the customer Functional Primes and L2 module leads.</span></span></p><br>
<br>
<br>
<br>
<br>
<br>
<p><span><span>3. Primary Modules in Scope</span></span></p><br>
<br>
<ul>
<li>
<p><span><span>Purchasing — purchase requisitions, purchase orders, source determination, release strategies.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Material Master, Vendor Master, Info Records, Source List.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Inventory Management — goods movements, stock types, physical inventory, stock valuation.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Logistics Invoice Verification (MIRO) and 3-way match.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Integration with FI (account determination), WM/EWM, and SD.</span></span></p><br>
</li>
</ul>
<br>
<p><span><span>4. Must-Have Qualifications</span></span></p><br>
<br>
<ul>
<li>
<p><span><span>5+ years hands-on S/4HANA MM and IM configuration and AMS support.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Strong configuration knowledge of release strategies, pricing procedures and account determination.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Goods-movement troubleshooting (MIGO, MB51, MMBE, MB5B).</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Logistics invoice verification (MIRO/MIR4) and tolerance/blocking handling.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Working knowledge of integration to Ariba and FI.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Bilingual Arabic + English fluency for end-user interaction.</span></span></p><br>
</li>
</ul>
<br>
<p><span><span>5. Nice-to-Have Qualifications</span></span></p><br>
<br>
<ul>
<li>
<p><span><span>S/4HANA Sourcing & Procurement Fiori apps.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Central Procurement / Ariba Buying integration.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Batch management and serial-number management.</span></span></p><br>
</li>
</ul>
<br>
<p><span><span>6. Core L1 Gatekeeping Duties</span></span></p><br>
<br>
<p><span><span>These duties define the standard Functional Gatekeeping Layer behaviour for this role.</span></span></p><br>
<br>
<ul>
<li>
<p><span><span>Validate incoming tickets against the L1 acceptance criteria and module ownership.</span></span></p><br>
</li>
</ul>
<br>
<br>
<ul>
<li>
<p><span><span>Categorise tickets and route them along the chain End User → Customer Support Team → L1 Gatekeeping → L2 Factory.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Provide basic troubleshooting and first-time resolution within the Functional Gatekeeping Layer.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Escalate only validated, qualified tickets — protect contractual ticket-volume thresholds.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Resolve ambiguous cases jointly with L2 leads and customer Functional Primes.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Transfer knowledge to the customer support team systematically to grow customer self-sufficiency over the engagement lifetime.</span></span></p><br>
</li>
</ul>
<br>
<p><span><span>7. Role-Specific Responsibilities</span></span></p><br>
<br>
<ul>
<li>
<p><span><span>Triage all MM/IM incident tickets at L1 — diagnose master data, configuration, and goods-movement errors.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Apply SAP Notes against standard MM/IM programs as part of the corrective backlog.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Advise on master-data hygiene (material, vendor, info-record, source-list).</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Resolve PO release-strategy issues and price-determination errors.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Reconcile inventory movements during physical-inventory and period-end windows.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Hand-over qualified L2 cases to the L2 factory with full reproducible context.</span></span></p><br>
</li>
</ul>
<br>
<p><span><span>8. Inherited Functional Scope (standard AMS)</span></span></p><br>
<br>
<ul>
<li>
<p><span><span>Analyse errors in application transactions — master data, transactions, and reports.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Help end users use standard and customised programs effectively (advisory and how-to).</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Provide advice on fixing master data issues (cleansing performed by the customer).</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Make necessary configuration changes to fix errors within the standard SAP enhancement framework.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Production-environment issue diagnosis and error fixes.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Minor changes/fixes to existing WRICEF objects within BADIs, Enhancement Points and Customer Exits.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Resolve issues related to settings (configuration) and mapping.</span></span></p><br>
</li>
</ul>
<br>
<br>
<ul>
<li>
<p><span><span>Consulting and guidance on operational gaps and end-user training enablement.</span></span></p><br>
</li>
</ul>
<br>
<ul>
<li>
<p><span><span>Provide advisory input on new role definitions when the role touches functional authorisations.</span></span></p><br>
</li>
</ul>
<br>
<br>
<p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource plannin</span></p> </div>
Job Summary:We are seeking a highly skilled SAP HCM Consultant with expertise in Kuwait/KSA Payroll to support the implementation, configuration, and maintenance of the SAP Human Capital Management (HCM) module. The ideal candidate will have strong functional experience in SAP Payroll localized for Kuwait, along with a solid understanding of SAP Time Management, Personnel Administration, and Organizational Management.<br>Key Responsibilities:Lead the design, configuration, and testing of SAP HCM Payroll for Kuwait/KSA in line with local labor laws and organizational policies. Conduct requirement gathering sessions with business stakeholders to understand payroll processes and translate them into SAP solutions. Ensure accurate payroll processing, including earnings, deductions, end-of-service benefits (EOSB), loans, and retroactive calculations per Kuwait regulations. Configure taxation, social security (PIFSS), indemnity, and other statutory components specific to Kuwait. Support data migration, payroll simulations, and UAT (User Acceptance Testing). Provide production support, troubleshoot payroll issues, and implement changes or enhancements. Work closely with cross-functional teams including Time Management, PA, OM, and Finance for integration touchpoints. Prepare detailed documentation including functional specs, process flows, and end-user training materials. Ensure compliance with local regulatory requirements and internal audit standards.<br>Required Skills & Qualifications:Minimum 5 years of experience as an SAP HCM Consultant with at least 2 full-cycle implementations Deep functional knowledge of SAP Payroll localization for Kuwait (including legal compliance and reporting). Proficient in Personnel Administration (PA), Organizational Management (OM), and Time Management. Hands-on experience with schemas, rules, wage types, and payroll cluster analysis. Experience working with SAP Fiori, Success Factors Integration, or SAP S/4HANA. Familiarity with end-of-service calculations and localization nuances in the GCC region. Experience supporting public sector or oil & gas Or Banking industry clients in Kuwait
<p><b>Core Experience</b></p><ul><li>Strong experience in SAP Plant Maintenance (PM) , including Equipment Master, Functional Locations, Maintenance Notifications, Maintenance Orders, and Preventive Maintenance.</li><li>Experience in maintenance planning, work order management, scheduling, and execution.</li><li>Strong knowledge of Enterprise Asset Management (EAM) processes and asset lifecycle management.</li><li>Experience integrating SAP PM with Materials Management (MM), Finance (FI), and Project Systems (PS) .</li><li>Knowledge of spare parts management, inventory planning, and maintenance procurement processes.</li><li>Experience with maintenance reporting, KPIs, and asset performance monitoring.</li><li>Exposure to predictive and preventive maintenance strategies is an advantage.</li><li>Experience working on SAP ECC and/or SAP S/4HANA implementations.</li></ul><p><b><br></b></p><p><b>Key Competencies</b></p><ul><li>8 years of experience in SAP Plant Maintenance (PM) consulting.</li><li>Experience in end-to-end SAP PM implementations, rollouts, enhancements, and support projects.</li><li>Hands-on experience in business process analysis, solution design, system configuration, testing, and user acceptance testing (UAT).</li><li>Experience preparing functional specifications, test scripts, training materials, and end-user documentation.</li><li>Ability to analyze production and maintenance issues, perform root cause analysis, and recommend effective solutions.</li><li>Strong understanding of maintenance business processes and industry best practices.</li><li>Ability to communicate effectively with business stakeholders, gather requirements, and translate them into SAP solutions.</li><li>Strong analytical and problem-solving skills with a customer-focused mindset.</li><li>Ability to manage multiple priorities and work effectively in a collaborative team environment.</li><li>Results-oriented with a strong sense of ownership and accountability.</li><li>Excellent verbal and written communication skills.</li></ul><p>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive.</p><p>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in SAP Plant Maintenance (PM) , including Equipment Master, Functional Locations, Maintenance Notifications, Maintenance Orders, and Preventive Maintenance.</li><li>Experience in maintenance planning, work order management, scheduling, and execution.</li><li>Strong knowledge of Enterprise Asset Management (EAM) processes and asset lifecycle management.</li><li>Experience integrating SAP PM with Materials Management (MM), Finance (FI), and Project Systems (PS) .</li><li>Knowledge of spare parts management, inventory planning, and maintenance procurement processes.</li><li>Experience with maintenance reporting, KPIs, and asset performance monitoring.</li><li>Exposure to predictive and preventive maintenance strategies is an advantage.</li><li>Experience working on SAP ECC and/or SAP S/4HANA implementations.</li><li>8 years of experience in SAP Plant Maintenance (PM) consulting.</li><li>Experience in end-to-end SAP PM implementations, rollouts, enhancements, and support projects.</li><li>Hands-on experience in business process analysis, solution design, system configuration, testing, and user acceptance testing (UAT).</li><li>Experience preparing functional specifications, test scripts, training materials, and end-user documentation.</li><li>Ability to analyze production and maintenance issues, perform root cause analysis, and recommend effective solutions.</li><li>Strong understanding of maintenance business processes and industry best practices.</li><li>Ability to communicate effectively with business stakeholders, gather requirements, and translate them into SAP solutions.</li><li>Strong analytical and problem-solving skills with a customer-focused mindset.</li><li>Ability to manage multiple priorities and work effectively in a collaborative team environment.</li><li>Results-oriented with a strong sense of ownership and accountability.</li><li>Excellent verbal and written communication skills.</li></ul>
Job Summary:We are seeking a highly skilled SAP HCM Consultant with expertise in Kuwait/KSA Payroll to support the implementation, configuration, and maintenance of the SAP Human Capital Management (HCM) module. The ideal candidate will have strong functional experience in SAP Payroll localized for Kuwait, along with a solid understanding of SAP Time Management, Personnel Administration, and Organizational Management.<br>Key Responsibilities:Lead the design, configuration, and testing of SAP HCM Payroll for Kuwait/KSA in line with local labor laws and organizational policies. Conduct requirement gathering sessions with business stakeholders to understand payroll processes and translate them into SAP solutions. Ensure accurate payroll processing, including earnings, deductions, end-of-service benefits (EOSB), loans, and retroactive calculations per Kuwait regulations. Configure taxation, social security (PIFSS), indemnity, and other statutory components specific to Kuwait. Support data migration, payroll simulations, and UAT (User Acceptance Testing). Provide production support, troubleshoot payroll issues, and implement changes or enhancements. Work closely with cross-functional teams including Time Management, PA, OM, and Finance for integration touchpoints. Prepare detailed documentation including functional specs, process flows, and end-user training materials. Ensure compliance with local regulatory requirements and internal audit standards.<br>Required Skills & Qualifications:Minimum 5 years of experience as an SAP HCM Consultant with at least 2 full-cycle implementations Deep functional knowledge of SAP Payroll localization for Kuwait (including legal compliance and reporting). Proficient in Personnel Administration (PA), Organizational Management (OM), and Time Management. Hands-on experience with schemas, rules, wage types, and payroll cluster analysis. Experience working with SAP Fiori, Success Factors Integration, or SAP S/4HANA. Familiarity with end-of-service calculations and localization nuances in the GCC region. Experience supporting public sector or oil & gas Or Banking industry clients in Kuwait
Job Summary:We are seeking a highly skilled SAP HCM Consultant with expertise in Kuwait/KSA Payroll to support the implementation, configuration, and maintenance of the SAP Human Capital Management (HCM) module. The ideal candidate will have strong functional experience in SAP Payroll localized for Kuwait, along with a solid understanding of SAP Time Management, Personnel Administration, and Organizational Management.<br>Key Responsibilities:Lead the design, configuration, and testing of SAP HCM Payroll for Kuwait/KSA in line with local labor laws and organizational policies. Conduct requirement gathering sessions with business stakeholders to understand payroll processes and translate them into SAP solutions. Ensure accurate payroll processing, including earnings, deductions, end-of-service benefits (EOSB), loans, and retroactive calculations per Kuwait regulations. Configure taxation, social security (PIFSS), indemnity, and other statutory components specific to Kuwait. Support data migration, payroll simulations, and UAT (User Acceptance Testing). Provide production support, troubleshoot payroll issues, and implement changes or enhancements. Work closely with cross-functional teams including Time Management, PA, OM, and Finance for integration touchpoints. Prepare detailed documentation including functional specs, process flows, and end-user training materials. Ensure compliance with local regulatory requirements and internal audit standards.<br>Required Skills & Qualifications:Minimum 5 years of experience as an SAP HCM Consultant with at least 2 full-cycle implementations Deep functional knowledge of SAP Payroll localization for Kuwait (including legal compliance and reporting). Proficient in Personnel Administration (PA), Organizational Management (OM), and Time Management. Hands-on experience with schemas, rules, wage types, and payroll cluster analysis. Experience working with SAP Fiori, Success Factors Integration, or SAP S/4HANA. Familiarity with end-of-service calculations and localization nuances in the GCC region. Experience supporting public sector or oil & gas Or Banking industry clients in Kuwait
Job Summary:We are seeking a highly skilled SAP HCM Consultant with expertise in Kuwait/KSA Payroll to support the implementation, configuration, and maintenance of the SAP Human Capital Management (HCM) module. The ideal candidate will have strong functional experience in SAP Payroll localized for Kuwait, along with a solid understanding of SAP Time Management, Personnel Administration, and Organizational Management.<br>Key Responsibilities:Lead the design, configuration, and testing of SAP HCM Payroll for Kuwait/KSA in line with local labor laws and organizational policies. Conduct requirement gathering sessions with business stakeholders to understand payroll processes and translate them into SAP solutions. Ensure accurate payroll processing, including earnings, deductions, end-of-service benefits (EOSB), loans, and retroactive calculations per Kuwait regulations. Configure taxation, social security (PIFSS), indemnity, and other statutory components specific to Kuwait. Support data migration, payroll simulations, and UAT (User Acceptance Testing). Provide production support, troubleshoot payroll issues, and implement changes or enhancements. Work closely with cross-functional teams including Time Management, PA, OM, and Finance for integration touchpoints. Prepare detailed documentation including functional specs, process flows, and end-user training materials. Ensure compliance with local regulatory requirements and internal audit standards.<br>Required Skills & Qualifications:Minimum 5 years of experience as an SAP HCM Consultant with at least 2 full-cycle implementations Deep functional knowledge of SAP Payroll localization for Kuwait (including legal compliance and reporting). Proficient in Personnel Administration (PA), Organizational Management (OM), and Time Management. Hands-on experience with schemas, rules, wage types, and payroll cluster analysis. Experience working with SAP Fiori, Success Factors Integration, or SAP S/4HANA. Familiarity with end-of-service calculations and localization nuances in the GCC region. Experience supporting public sector or oil & gas Or Banking industry clients in Kuwait
Job Summary:We are seeking a highly skilled SAP HCM Consultant with expertise in Kuwait/KSA Payroll to support the implementation, configuration, and maintenance of the SAP Human Capital Management (HCM) module. The ideal candidate will have strong functional experience in SAP Payroll localized for Kuwait, along with a solid understanding of SAP Time Management, Personnel Administration, and Organizational Management.<br>Key Responsibilities:Lead the design, configuration, and testing of SAP HCM Payroll for Kuwait/KSA in line with local labor laws and organizational policies. Conduct requirement gathering sessions with business stakeholders to understand payroll processes and translate them into SAP solutions. Ensure accurate payroll processing, including earnings, deductions, end-of-service benefits (EOSB), loans, and retroactive calculations per Kuwait regulations. Configure taxation, social security (PIFSS), indemnity, and other statutory components specific to Kuwait. Support data migration, payroll simulations, and UAT (User Acceptance Testing). Provide production support, troubleshoot payroll issues, and implement changes or enhancements. Work closely with cross-functional teams including Time Management, PA, OM, and Finance for integration touchpoints. Prepare detailed documentation including functional specs, process flows, and end-user training materials. Ensure compliance with local regulatory requirements and internal audit standards.<br>Required Skills & Qualifications:Minimum 5 years of experience as an SAP HCM Consultant with at least 2 full-cycle implementations of SAP Kuwait/KSA Payroll. Deep functional knowledge of SAP Payroll localization for Kuwait (including legal compliance and reporting). Proficient in Personnel Administration (PA), Organizational Management (OM), and Time Management. Hands-on experience with schemas, rules, wage types, and payroll cluster analysis. Experience working with SAP Fiori, Success Factors Integration, or SAP S/4HANA. Familiarity with end-of-service calculations and localization nuances in the GCC region. Experience supporting public sector or oil & gas Or Banking industry clients in Kuwait
<p>Contribute to analog/mixed-signal electrical characterization activities for cutting-edge optical transceiver products, supporting the team from first-silicon bring-up through production readiness under the guidance of senior engineers. Develop characterization test plans, coverage matrices, test procedures, and acceptance criteria for high-speed electrical interfaces, analog front-end blocks, clocking, control loops, and mixed-signal product features. Build, debug, and maintain lab characterization setups using oscilloscopes, BER testers, signal generators, VNAs, power supplies, source meters, thermal equipment, FPGA boards, and custom evaluation hardware. Develop and maintain automated test software, scripts, and data-analysis flows to improve characterization efficiency, repeatability, coverage, and reporting quality. Perform detailed measurements across process, voltage, temperature, frequency, power, and operating-mode corners; analyze product margins and correlate lab results with design expectations and simulation targets. Identify optimal trimming, calibration, register-control, and operating ranges needed to meet product performance, yield, reliability, and manufacturability targets. Support electrical-side product bring-up and debug activities, help isolate root causes of unexpected behavior, and work with design, systems, firmware, packaging, optical, test, and manufacturing teams to drive closure. Generate clear characterization reports, limit recommendations, production-readiness summaries, and technical documentation to support product qualification and transfer to manufacturing. Contribute to continuous improvement of characterization methodologies, automation infrastructure, data logging, and AI-enabled productivity workflows.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Electrical Engineering, Electronics Engineering, Computer Engineering, or a closely related discipline from a reputable university; Master's degree is a plus.</li><li>Strong fundamentals in analog, mixed-signal, and high-speed electrical circuits, with interest in optical transceivers, SerDes-style interfaces, clocking, data converters, drivers, TIAs, regulators, and control/calibration loops.</li><li>Hands-on mindset with demonstrated passion for both hardware and software, including lab setup development, measurement automation, debugging, and data-driven engineering decisions.</li><li>Experience or strong working knowledge of lab instrumentation used for electrical characterization, such as oscilloscopes, BER testers, signal generators, VNAs, power supplies, source meters, and thermal control equipment.</li><li>Programming or scripting capability for automation, data analysis, and test development using languages such as Python, MATLAB, C/C++, or similar.</li><li>Knowledge of FPGA interfacing, embedded control, register access, digital communication interfaces, or hardware bring-up is highly desirable.</li><li>Ability to analyze large characterization datasets, extract meaningful trends, define limits or trimming ranges, and communicate conclusions through clear reports and technical presentations.</li><li>Comfortable using modern AI-enabled productivity tools responsibly to accelerate coding, documentation, data analysis, and workflow automation.</li><li>Critical thinker with strong problem-solving skills, attention to detail, ownership mindset, and ability to work effectively in a fast-paced, cross-functional engineering environment.</li><li>Good written and verbal communication skills, with the ability to collaborate across design, validation, firmware, systems, test, and manufacturing teams.</li></ul>
<p><h4>Company description</h4>
<p>Founded in 2000 in Antalya by award-winning Turkish entrepreneur Fettah Tamince, who desired to create cities within cities.<br>
Encapsulating traditional Turkish hospitality, where each Rixos destination is a rich living space where guests and residents can find everything they need, always in a carefree atmosphere.<br>
In 2017 Rixos Hotels announced a strategic partnership with Accor Hotels, and in 2022 Rixos became part of Ennismore’s “Immersive Resorts” and became the backbone of “All Inclusive Collection”.</p>
<p><strong>Brand network:</strong><br>
Currently 35 hotels (13,000+ rooms) operating and more than 20 hotels (12,000+ rooms) in the pipeline.<br>
With a global presence, Rixos Hotels & Resorts are renowned for providing guests of all ages and interests with the ultimate all-inclusive experience.<br>
With all-inclusive, all-exclusive programming and services, we cater for every member of the family and we are always where our guests want us to be!</p>
<p><strong>What is special about Rixos service?</strong><br>
A culture of noticing the little things and knowing that the little things have always been the big things!</p>
<p>Are you ready to join our amazing multicultural environment, work in real luxury hotels with ongoing career growth and development opportunities, as well as the most competitive salary and benefits?<br>
Apply now, join Rixos and make a difference in others’ lives!</p>
<h4>Job description</h4>
<ul>
<li>Clean the rooms according to identified standards.</li>
<li>Sign when taking and handing back keys.</li>
<li>Start off by dusting the general area in the lobby.</li>
<li>Organize the floor trolleys and procure missing material.</li>
<li>Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</li>
<li>Collect the empty plates, glasses, utensils in the rooms and place them on the shelf in front of the elevator.</li>
<li>Clean the rooms assigned to him/her according to the identified standards.</li>
<li>Fill in the room status, textile report and amenities report in the maid report.</li>
<li>Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or rooms and also inform the Floor Supervisors.</li>
<li>Immediately report any room discrepancies.</li>
<li>Immediately hand in all lost and found items to the Housekeeping Office.</li>
<li>Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</li>
<li>Perform all duties assigned by seniors.</li>
<li>Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).</li>
<li>Must take part in vocational trainings and sign the attendance form.</li>
<li>Be familiar with and implement the hotel’s security rules.</li>
<li>Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.</li>
<li>Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.</li>
<li>Regularly vacuum and mop the guest stairs.</li>
<li>Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</li>
<li>Is clean, friendly, and hygienic.</li>
<li>Encourage colleagues to be productive by coming up with new ideas.</li>
<li>Is a member of the Emergency Response Team.</li>
<li>To predict that all activities and purchased equipment and belongings may create disease for the environment, to join all activities organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and carry on necessary trainings.</li>
<li>To provide minimum consumption of currently used stuff and equipment (paper, printed out etc.).</li>
<li>To implement necessary warnings and departmental trainings in order to save energy inside the facility.</li>
<li>To carry on implementing decisions which were taken for saving energy.</li>
<li>To predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>To implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a primary school or vocational diploma.</li>
<li>Experience: Can learn the job in a few months and enhance knowledge in one year.</li>
<li>Foreign language: Not expected.</li>
<li>Courses and training: Not expected.</li>
<li>Computer literacy: Not compulsory.</li>
<li>Skills: Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined, respectful and friendly.</li>
</ul>
<h4>Additional information</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Role Description<br> <br>This is a full-time on-site role for a Receptionist, located in Giza. The Receptionist will handle incoming phone calls, greet visitors, and manage front desk activities. Responsibilities include performing general clerical tasks, scheduling appointments, maintaining records, and ensuring smooth daily office operations. The role requires effectively communicating with clients, visitors, and team members to provide excellent customer service and represent the company professionally.<br><br> Qualifications<br> <br>Strong Phone Etiquette and Receptionist Duties, such as answering calls and greeting visitors Proficiency in Clerical Skills, including appointment scheduling and recordkeeping Excellent Communication skills to interact with staff, visitors, and clients Customer Service skills to ensure a positive experience for all stakeholders Ability to multitask and work efficiently in a fast-paced environment Basic knowledge of office software, such as Word and Excel, is a plus Previous experience in a receptionist or front desk role is preferred
<p>Role Objective Build and lead the commercial function, with direct responsibility for revenue growth, new business development, key accounts, retail sales, VIP/tailor-made clients, partnerships, and the sales team The Commercial Manager should be a strong business developer and relationship builder, not only a sales administrator.</p><p>Key Responsibilitiey * Own and achieve company sales and commercial targets. * Actively acquire new B2B and corporate accounts. * Develop and grow existing key accounts. * Build relationships with decision-makers, corporate clients, VIPs, hotels, banks, automotive, hospitality and other relevant sectors. * Manage and develop the retail/sales team. * Oversee the commercial side of tailor-made jackets and VIP clients. * Develop partnerships, wholesale, consignment and other new sales channels. * Maintain an active sales pipeline and ensure disciplined follow-up. * Prepare quotations, negotiate commercial terms and close deals. * Coordinate with Operations, Marketing, Production and Logistics to ensure successful delivery. * Maintain accurate client, opportunity and pipeline information in the company s CRM/Odoo. * Provide weekly commercial reports and forecasts to manageme</p><p>What We Are Looking For A commercial builder who can create opportunities, open doors, develop long-term relationships and close business. The successful candidate should be capable of helping transition the company from founder-led selling into a structured, scalable commercial organization</p><p><strong>Desired Candidate Profile</strong></p><ul><li>7+ years of sales/business development experience.</li><li>Strong track record in acquiring and growing accounts.</li><li>Experience in premium/luxury, corporate gifting, fashion, hospitality, automotive or relationship-driven businesses preferred.</li><li>Excellent negotiation, networking and presentation skills.</li><li>Strong leadership and follow-up discipline.</li><li>Commercially and financially minded.</li><li>Fluent Arabic and English; French is an advantage.</li><li>Existing corporate/VIP network is a major advantage.</li></ul><p>Core KPIs</p><ol><li>Total Revenue vs. Target</li><li>Gross Profit / Commercial Margin vs. Target</li><li>New B2B Accounts Acquired</li><li>Revenue Generated from New Accounts</li><li>Growth of Existing Key Accounts</li><li>Qualified Sales Pipeline Value & Conversion Rate</li><li>Retail/Sales Team Target Achievement</li><li>VIP & Tailor-Made Client Revenue and Retention</li><li>New Partnerships / Commercial Channels Developed</li><li>CRM Accuracy, Follow-Up & Sales Forecasting Discipline</li></ol>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Role Objective Build and lead the commercial function, with direct responsibility for revenue growth, new business development, key accounts, retail sales, VIP/tailor-made clients, partnerships, and the sales team The Commercial Manager should be a strong business developer and relationship builder, not only a sales administrator.<br> Key Responsibilitiey * Own and achieve company sales and commercial targets.<br> * Actively acquire new B2B and corporate accounts.<br> * Develop and grow existing key accounts.<br> * Build relationships with decision-makers, corporate clients, VIPs, hotels, banks, automotive, hospitality and other relevant sectors.<br> * Manage and develop the retail/sales team.<br> * Oversee the commercial side of tailor-made jackets and VIP clients.<br> * Develop partnerships, wholesale, consignment and other new sales channels.<br> * Maintain an active sales pipeline and ensure disciplined follow-up.<br> * Prepare quotations, negotiate commercial terms and close deals.<br> * Coordinate with Operations, Marketing, Production and Logistics to ensure successful delivery.<br> * Maintain accurate client, opportunity and pipeline information in the company’s CRM/Odoo.<br> * Provide weekly commercial reports and forecasts to manageme Candidate Profile * 7+ years of sales/business development experience.<br> * Strong track record in acquiring and growing accounts.<br> * Experience in premium/luxury, corporate gifting, fashion, hospitality, automotive or relationship-driven businesses preferred.<br> * Excellent negotiation, networking and presentation skills.<br> * Strong leadership and follow-up discipline.<br> * Commercially and financially minded.<br> * Fluent Arabic and English; French is an advantage.<br> * Existing corporate/VIP network is a major advantage.<br> Core KPIs 1.<br> Total Revenue vs.<br> Target 2. Gross Profit / Commercial Margin vs.<br> Target 3. New B2B Accounts Acquired 4.<br> Revenue Generated from New Accounts 5.<br> Growth of Existing Key Accounts 6.<br> Qualified Sales Pipeline Value & Conversion Rate 7.<br> Retail/Sales Team Target Achievement 8.<br> VIP & Tailor-Made Client Revenue and Retention 9.<br> New Partnerships / Commercial Channels Developed 10.<br> CRM Accuracy, Follow-Up & Sales Forecasting Discipline What We Are Looking For A commercial builder who can create opportunities, open doors, develop long-term relationships and close business.<br> The successful candidate should be capable of helping transition the company from founder-led selling into a structured, scalable commercial organization</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Overview
<p>Headquartered in Dubai, UAE, The First Group is a dynamic, integrated global property developer with a fast-growing portfolio of upscale hotels, residential properties, F&B brands and real estate asset management services. Since our launch in 2005, we have carved a highly successful niche offering unrivalled property investment opportunities in high-growth markets to clients from more than 70 countries worldwide.</p><br> <p>We were among the first developers to identify the tremendous potential in providing private investors the opportunity to purchase hotel guestrooms, suites and serviced apartments in our collection of upscale properties located in highly popular locations across Dubai. We back up our success with a list of International Property awards along with strategic partnerships with companies such as Wyndham Hotel group, Millennium Hotels, Emirates Airlines and Jumeirah Hotels and Resorts.</p><br> <p>To successful candidates, we offer a diverse progressive corporate working environment with clear growth potential along with award winning sales & marketing tools, a state of the art showroom featuring Dubai’s only virtual helicopter tour and endorsements from a number of international sporting celebrities.</p><br> Job Description
<p>We constantly strive to attract confident, talented individuals with a winning attitude to join our successful sales department.This highly specialised role will involve the sale of exciting new property investments to our highly qualified database of subscribers.</p><br>
<p><strong>Please note, the job location for this role is Sharm El Sheikh, Egypt.</strong></p><br>
Desired Skill & Expertise
<p><strong><em>What We Provide:</em></strong></p><br> <ul>
<li>Professional in-house Sales Training</li>
<li>Daily leads offered to each consultant by our award winning marketing team. (No Cold Calling)</li>
<li>Visa + Health Insurance</li>
<li>Career development along with opportunities for promotion</li>
<li>Range – Salary + Industry leading commission + Attractive cash bonus awards.</li>
</ul> <p><strong><em>What We Require:</em></strong></p><br> <ul>
<li>A history of Sales experience is vital</li>
<li>Highly self-motivated, career orientated team players with an energetic and enthusiastic approach to their work</li>
<li>Strong Communication Skills.</li>
<li>Fluent in written and spoken English, with a clear and concise accent</li>
<li>Ability to work under pressure in a highly competitive environment.</li>
<li>Punctual, Courteous and Presentable.</li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking a Boomi Technical Consultant to design, develop, implement, and support integration solutions using the Boomi Integration Platform (iPaaS) .<br> The ideal candidate will have hands-on experience building scalable integrations between cloud and on-premises applications, APIs, databases, and enterprise systems.<br> The consultant will work closely with business stakeholders, solution architects, and development teams to deliver high-quality integration solutions.<br> Key Responsibilities Design, develop, and implement integration solutions using Boomi AtomSphere .<br> Build and maintain integrations between ERP, CRM, HR, finance, and third-party applications.<br> Develop APIs and web services using REST and SOAP.<br> Configure connectors, processes, mappings, profiles, and business rules.<br> Perform data transformation, validation, and error handling.<br> Deploy, monitor, and troubleshoot Boomi integrations.<br> Configure and manage Boomi Atoms, Molecules, and Atom Clouds.<br> Collaborate with functional consultants and business users to gather requirements.<br> Support API management and integration best practices.<br> Optimize integration performance and ensure system reliability.<br> Prepare technical documentation and deployment guides.<br> Provide production support and resolve integration issues.<br> Participate in testing, UAT, and go-live activities.<br> Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.<br> 3+ years of hands-on experience with Boomi AtomSphere .<br> Experience developing enterprise integration solutions.<br> Strong knowledge of REST, SOAP, XML, JSON, XSD, and APIs.<br> Experience with SQL and relational databases.<br> Experience integrating cloud and on-premises applications.<br> Knowledge of data mapping and transformation techniques.<br> Strong troubleshooting and debugging skills.<br> Excellent communication and problem-solving skills.<br> Preferred Qualifications Boomi Professional Developer or Professional Architect Certification.<br> Experience integrating SAP, Oracle, Salesforce, Microsoft Dynamics, Workday, ServiceNow, or other enterprise applications.<br> Knowledge of API Management and EDI integrations.<br> Experience with CI/CD pipelines and Git.<br> Familiarity with AWS, Azure, or GCP.<br> Knowledge of scripting languages such as JavaScript or Groovy.<br> Experience working in Agile environments.<br> Soft Skills Soft Skills Strong analytical and problem-solving abilities.<br> Excellent communication and stakeholder management.<br> Ability to manage multiple projects simultaneously.<br> Customer-focused mindset.<br> Strong documentation and organizational skills.<br> Ability to work independently and as part of a team.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Mission <br><p><i><b>JOB PURPOSE: </b></i></p><br><br><p><i>The AI & Software Section Head is responsible for driving the technical vision, development, and productization of intelligent, data-driven software systems. This role encompasses the entire machine learning and software development lifecycle, from research and data ingestion to model deployment and monitoring. The position will build proprietary machine learning models and scalable applications, acting as a core technical expert to deliver innovative digital solutions that align with the company's strategic goals.</i></p><br><br> Profile <br><p><b>RESPONSIBILITIES/DUTIES </b></p><br><br><p><b>Technical Leadership & Team Mentorship </b></p><br><br><p>•Lead the recruitment, mentorship, and professional development of a high-performing, multidisciplinary team of software engineers and data scientists.</p><br><br><p>•Strategize the long-term technical roadmap, ensuring that team output consistently addresses both immediate operational requirements and future-state digital goals.</p><br><br><p>•Foster a culture of technical excellence by championing peer code reviews, continuous learning, and the adoption of cutting-edge development methodologies. </p><br><br><p><b>Architecture & Advanced Development </b></p><br><br><p>•Lead the design and execution of scalable, production-grade machine learning systems, specifically focusing on the implementation of agentic AI workflows.</p><br><br><p>•Oversee the end-to-end machine learning lifecycle, from complex data ingestion and feature engineering to the final deployment of high-performing models.</p><br><br><p>•Execute the development of robust, user-facing applications by integrating sophisticated backend AI models with modern full-stack frameworks.</p><br><br><p><b>MLOps & Operational Excellence </b></p><br><br><p>•Lead the implementation of comprehensive MLOps frameworks to ensure the repeatability, traceability, and reliability of all AI-driven deployments.</p><br><br><p>•Establish stringent quality assurance protocols and performance benchmarks to maintain the integrity and safety of all production environments.</p><br><br><p>•Strategize incident resolution and continuous improvement initiatives by conducting deep-dive analysis of system performance and technical data.</p><br><br><p><b>Stakeholder Engagement & Strategic Integration </b></p><br><br><p>•Lead collaborative efforts with product management and business development units to translate intricate enterprise challenges into tractable technical solutions.</p><br><br><p>•Represent the technical department as a subject matter expert, translating complex AI capabilities into clear, actionable business insights for non-technical stakeholders.</p><br><br><p>•Monitor the global digital landscape to integrate emerging enterprise-level tools and technologies that optimize service delivery and operational efficiency.</p><br><br><p><b>Safety Responsibilities:</b></p><br><br><p>•Promote a positive safety culture within the workplace and attend any safety-related meetings or briefings as required within the job role.</p><br><br><p>•Comply with the requirements of RDMC RQHSE Policy and Safety Management System.</p><br><br><p>•Be mindful that Safety, Security, and Environmental protection are everyone’s responsibility. All staff members are accountable for reporting and intervening in any Safety, Security, or Environmental violations.</p><br><br><p><b>ESSENTIAL QUALIFICATIONS, KNOWLEDGE & EXPERIENCE</b></p><br><br><p><b>QUALIFICATIONS: </b></p><br><br><p>•Bachelor’s degree in computer science, Information Systems, or a related technical field</p><br><br><p>•Professional fluency in both English and Arabic; proficiency in French is highly preferred.</p><br><br><p><b>KNOWLEDGE</b>: </p><br><br><p>•Expert<b>-l</b>evel proficiency in Python and leading ML frameworks such as TensorFlow, PyTorch, or JAX. </p><br><br><p>•Strong theoretical command of deep learning, Natural Language Processing (NLP), and statistical modeling. </p><br><br><p>•Demonstrated mastery of modern full-stack development, specifically using Next.js for the deployment of scalable, user-facing AI applications. </p><br><br><p><b>EXPERIENCE: </b></p><br><br><p>•7–10 years of progressive experience in software development and data science, with a proven track record of owning complex, enterprise-level AI projects from ideation to production.</p><br><br><p>•Proven track record of owning complex, enterprise-level AI projects from ideation to production.</p><br><br><p><b>DESIRED BEHAVIORS & EXPERIENCES</b></p><br><br><p>•Exceptional ability to deconstruct technical jargon into strategic narratives for non-technical stakeholders.</p><br><br><p>•Working in Agile/Scrum environments with a focus on "Privacy by Design" and ethical AI development.</p><br><br><p>•Exhibit a "product-owner" mindset, taking full accountability for the long-term scalability and ethical integrity of AI solutions rather than focusing solely on immediate code execution.</p><br><br><p>•Acts as a proactive advocate for AI adoption across the organization, demonstrating the patience and persistence required to overcome institutional resistance to new digital workflows.</p><br><br><p>•Outstanding analytical and problem-solving skills, with the ability to translate technical information into clear insights for non-technical stakeholders.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
We’re looking for a <b>Senior IT Support Specialist</b> to join Procore’s <b>Product & Technology</b> team. Procore’s software solutions improve the lives of everyone in construction, and our Product & Technology organization is the driving force behind our innovative, industry-leading global platform. We’re a customer-centric team that brings together Engineering, Product Management, Product Design, Data, Security, and Business Systems to build technology that transforms the construction industry.In this role, you’ll provide world-class IT support to employees across all Procore locations, helping drive productivity by delivering reliable technology solutions and exceptional customer service. As a senior member of the IT team, you’ll troubleshoot technical issues, support end-user devices, provision new hardware, maintain enterprise systems, and contribute to company-wide IT initiatives. This role reports to the <b>Director, End User Services & ITSM</b> and is based in our <b>Cairo, Egypt</b> office.What You'll Do<ul>
<li>Manage tasks and projects in a fast-paced IT operations environment, driving issues to resolution with a strong focus on customer satisfaction and operational excellence.</li>
<li>Manage and prioritize your support ticket queue while consistently meeting established SLAs and support procedures.</li>
<li>Administer and support enterprise productivity platforms, including Google Workspace, Windows, macOS, Slack, Zoom, and other business-critical applications.</li>
<li>Troubleshoot, diagnose, and resolve hardware, software, networking, and endpoint-related issues.</li>
<li>Support conference room technology and office audiovisual (AV) systems to ensure successful meetings and company events.</li>
<li>Serve as a technical mentor by sharing knowledge, conducting technology deep dives, documenting best practices, and supporting the onboarding of new team members.</li>
<li>Ensure compliance with IT policies and security standards, including MDM enrollment, hardware lifecycle management, asset tracking, and accurate ticket documentation.</li>
<li>Continuously identify opportunities to improve the end-user support experience, contributing to process improvements and user education initiatives.</li>
<li>Expand technical expertise through ongoing learning and professional development while identifying opportunities to improve business efficiency through technology.</li>
</ul>What We're Looking For<ul>
<li>2+ years of experience in an IT Support, End User Services, or Help Desk role.</li>
<li>Strong experience managing incidents, service requests, and problem management within an ITIL/ITSM framework.</li>
<li>Hands-on experience supporting Windows, macOS, Android, and iOS devices and their associated peripherals.</li>
<li>Experience administering enterprise technologies such as Active Directory, Okta, Google Workspace, Zoom, Slack, and related collaboration tools.</li>
<li>Solid understanding of networking fundamentals, including LAN, WAN, wireless networking, VPNs, and basic network troubleshooting.</li>
<li>Exceptional customer service skills with a passion for delivering an outstanding employee experience.</li>
<li>Proven ability to collaborate cross-functionally to identify trends, improve support processes, and enhance IT services.</li>
<li>Strong analytical and troubleshooting skills with excellent attention to detail.</li>
<li>Highly organized, self-motivated, and able to manage multiple priorities in a dynamic environment.</li>
<li>Excellent verbal and written communication skills with the ability to explain technical concepts to non-technical users.</li>
<li>Associate's or Bachelor's degree in Computer Science, Information Technology, MIS, or a related field, or equivalent practical experience.</li>
<li>Ability to lift up to 25 lbs (11 kg) and comfortably work with a 24-inch monitor at a resolution of 1920×1080 as part of normal job responsibilities.</li>
</ul><br><br> </div>