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Are You an Experienced Contact Center Team Leader Ready to Lead High-Performing Spanish Customer Service Teams? Join our global organization delivering world-class multilingual customer experience solutions to clients across the globe. We are looking for an enthusiastic and results-driven Spanish Team Leader to inspire, coach, and empower our customer service teams while driving operational excellence and outstanding customer satisfaction.<br>Take the Next Step in Your Leadership Career As a Team Leader, you will play a key role in managing daily contact center operations, developing your team, and ensuring the highest standards of service quality. This is an exciting opportunity to work in a multinational environment where your leadership skills will directly contribute to operational success and continuous improvement.<br>Key Responsibilities – Spanish Contact Center Team Leader Lead and oversee the daily operations of the contact center, ensuring compliance with company policies, service standards, and performance objectives. Coach, motivate, and develop a team of Spanish-speaking customer service representatives to consistently deliver an exceptional customer experience. Monitor individual and team performance through KPIs and operational metrics, identifying improvement opportunities and implementing effective action plans. Handle escalated customer concerns and complaints, ensuring timely and satisfactory resolutions. Collaborate with cross-functional teams to improve workflows, optimize operational efficiency, and enhance service delivery. Foster a positive and engaging work environment by promoting employee development, recognition, and team morale. Stay informed about industry trends, customer service best practices, and emerging contact center technologies. Conduct regular coaching sessions, training, and performance reviews to ensure continuous development and adherence to service standards. Essential Skills, Experience & Qualifications Bachelor's degree in Business Administration, Communications, or a related field.1+ year of experience as a Team Leader within a Contact Center or BPO environment. Native or near-native proficiency in Spanish, with excellent verbal and written communication skills. Strong leadership, coaching, and people management skills with the ability to inspire high-performing teams. Experience working with CRM systems and contact center technologies. Excellent analytical, problem-solving, and decision-making abilities. Ability to manage multiple priorities and perform effectively in a fast-paced environment. Previous experience in the Translation & Localization industry is considered a strong advantage. What We Offer Our Team Leaders Competitive compensation package and attractive benefits. Career growth opportunities within a leading multinational organization. A collaborative and supportive work environment that encourages innovation and continuous learning. The opportunity to lead multicultural teams and make a meaningful impact on customer experience and operational performance. Work Conditions Model: On-site (Maadi) Hours: US Shift Days: 5 working days (2 fixed days off) Reporting To: Service Delivery Assistant Manager (SDAM)

<p><strong>POSITION SUMMARY</strong> What is the main purpose of this position? Why does it exist? The CLS program training Leader role partners with the business &amp; functional owners to establish and execute strategic training methodologies that drive business performance. The role is responsible for the training and development operations for all programs &amp; client in assigned in the vertical; Manage training resources to meet Sutherland and Client KPI targets; Hire-train-develop a team of Training Manager and Training Specialists; Ensure supervision and trainee development in classroom and nesting, effective execution of New Hire Training, Nesting, and 0 30-day processes, compliance to all CLS mandated tools, templates, formats, and reporting guidelines; Maintain budgetary compliance, HC and ratios, and own the VTF program in the programs assigned under a vertical.</p><p>- Plan, project, manage, and ensure execution of training delivery (New Hire + Ongoing) for clients. Ensure ramp plan is in place, updated, executed. Trainer and Training Room assignments are locked for each class.</p><p>- Observe classes, Nesting &amp; Bottom Quartile Management delivery and lead coaching sessions for the group. Ensure effective Training Delivery takes place and Trainers are observed, given feedback, and coached on facilitation and classroom management effectiveness.</p><p>- Assess, maintains, and ensure Training Curriculum is updated based on Client Needs and Program performance</p><p>- Ensures that trainees are empowered to provide feedback on training experience and employee welfare through Daily Training Pulse, Training Reaction Quotient, FGD, and open communication with Trainer, Training Manager, and Site Leaders.</p><p>- Ensures the tracking &amp; assessment of the key performance indicators, including 30-60-90 days performance post nesting for each wave.</p><p>- Ensure Training Curriculum is updated with latest call flow, call drivers, and call samples. Assess and ensures activities, exercises, and modifications are aligned with the Account needs and updates.</p><p>- Ensure New Hire Consultants are getting right level of coaching, support, and development during and post Nesting (30-60-90 days tenure).</p><p>- Monitor retention per class per client and execute initiatives that will positively impact learner experience and welfare.</p><p>- Forecast attrition in Training and Nesting and execute appropriate retention strategies.</p><p>- Conduct FGDs for Learners and address issues and help items raised.</p><p>- Utilize feedback from Daily Training Pulse and Training Reaction Quotient to continuously improve Training Environment and Learner Experience.</p><p>- Ensure updated knowledge of the two key programs at the operating center with self at all times.</p><p>- Participates in weekly/bi-weekly performance calls with Enterprise Managers, SD &amp; Client as required.</p><p>- Facilitate or Participate on Needs Analysis driven by Performance Improvement and/or potential growth. Ensures strategic action plans based on needs analysis are executed by Training Team and other business units.</p><p>- Coach &amp; Develop Training Managers and Trainers in their core competencies.</p><p>- Conduct Performance Reviews for Training Managers covering help items, New Hire Performance, Training Throughput, Trainer Observation, Training Reaction Quotient, Productivity, Action Plans and Initiatives.</p><p>- Establish development plans for Training Managers and ensures it s in place for Trainers.</p><p>- Ensures client related billable/non-billable reports and every other reporting requirements are collated, audited and sent out all through Analyst/Coordinator</p><p>- Maintain updated hiring &amp; resource planners (TRPD) for all the operating center/site.</p><p>- Ensures consistency &amp; compliance to all CLS mandated tools, &amp; reporting guidelines (e.g. TRPD, CLS Tracker, Trainer Productivity, etc) (via Training Specialists/Managers &amp; Coordinator).</p><p>- Creates weekly CLS site report (4 Blocker).</p><p>- Management of the Site Training Budget; people (VTF &amp; Trainers utilization), facilities and equipment. Drive hiring and sourcing. Establish and execute CLS strategies to address program challenges</p><p>- Proactively engages and manages the operating-center service delivery relationship.</p><p>- Proactively seeks to improve Training Delivery for the site via content, context &amp; curriculum analysis. Uses other acceptable ISD/Improvement Methodologies as applicable.</p><p>- Demonstrate business acumen to analyze and design solutions that address performance challenges</p><p>- Assess if need of new technology or methodology is needed to enhance performance and support for new hires.</p><p>- Maintain and understand the pulse of the Program/Site</p><p>- Articulate drivers and root causes enabling design of initiatives, working with Site Leadership and other business units.</p><p>- Formulate initiatives to improve retention, satisfaction and engagement</p><p>- Forecast CLS talent needs and develop human capital management solutions answering both current and future needs</p><p>- Partners with stakeholders to support revenue growth and demands for the operating center.</p><p>- Represents CLS in all relevant strategic and tactical forums; internal &amp; external for the operating center.</p><p>- Partners with Service Delivery and Quality to determine needs and gaps within the operating site.</p><p>- Conducts &amp; leads detailed gaps &amp; needs analysis and post-training assessment initiatives for the program.</p><p>- Lead special projects or new business developments that require specialized training attention.</p><p>- Analyze and correlate Daily Training Pulse and Training Reaction Quotient results with Echo Survey, Attrition Trend, and New Hire Performance to enable formulation of initiatives to address employee retention and performance issues.</p><p>- Lead/ participate in CLS Geo-wide projects targeting process improvements, innovations, department governance.</p><p><strong>Desired Candidate Profile</strong></p><p>College Degree (Masters/MBA is a plus) Minimum of 7 years BPO experience with at least 4-5 years of managing Training and Development business unit. Demonstrated ability to use MS Office applications: Excel, Power Point, Word, and Outlook Excellent written and oral communication skills Excellent ability to build networks within and across functions through proactive communication. Ability to maintain a high degree of confidentiality and professionalism is critical Strong work ethic, integrity, flexibility, diversity, customer service orientation, leadership/coaching skills and team building abilities are essential</p>

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>EGIS is seeking a highly skilled BIM Engineer – ELV & ICT with a strong modelling more specifically parametric model to join our team in Dubai, United Arab Emirates. This position will be expected to deliver BIM models and manage a team, assist with BIM development efforts in the company and help junior team members to enhance their skills.<br><br>Responsibilities <br><br>Develop detailed and accurate electrical BIM models using Revit and related software. 2D Drafting of Schematics & Single-Line Diagrams,Able to generate drawings from BIM models Coordinate with architects, structural, and MEP teams to ensure clash-free designs Perform interdisciplinary and interface design coordination and clash detection using Navisworks and ACCPrepare detailed electrical layouts including power, lighting, cable routing, and containment systems Ensure all designs comply with local regulations, project specs, and quality standards Support design teams with timely model updates and technical clarifications Assist in quantity take-offs, BOQ preparations, and coordination drawings Meet project deadlines while maintaining accuracy and BIM standards Supporting the BIM manager in the delivery of digital outputs within project teams and the seamless sharing of information with other discipline teams Support with development of a content library suitable for the MEP team<br><br><br>Qualifications<br><br>Skills & Qualifications:<br><br>Experienced in Revit, Auto CAD, Revizto and Navisworks for electrical system modeling. Experienced with working on collaboration and CDE platforms like Autodesk Construction Cloud (ACC) Minimum 8+ years of experience in BIM electrical modelling Proven experience in Middle East region projects Strong knowledge of electrical systems, regional standards, and BIM workflows Bachelors Degree in Electrical Engineering or relevant field Effective communication and teamwork skills

Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.<br><br>With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group’s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis’ long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.<br><br><br><br>Job Description<br><br>EGIS is seeking a highly skilled BIM Engineer – ELV & ICT with a strong modelling more specifically parametric model to join our team in Dubai, United Arab Emirates. This position will be expected to deliver BIM models and manage a team, assist with BIM development efforts in the company and help junior team members to enhance their skills.<br><br>Responsibilities <br><br>Develop detailed and accurate electrical BIM models using Revit and related software. 2D Drafting of Schematics & Single-Line Diagrams,Able to generate drawings from BIM models Coordinate with architects, structural, and MEP teams to ensure clash-free designs Perform interdisciplinary and interface design coordination and clash detection using Navisworks and ACCPrepare detailed electrical layouts including power, lighting, cable routing, and containment systems Ensure all designs comply with local regulations, project specs, and quality standards Support design teams with timely model updates and technical clarifications Assist in quantity take-offs, BOQ preparations, and coordination drawings Meet project deadlines while maintaining accuracy and BIM standards Supporting the BIM manager in the delivery of digital outputs within project teams and the seamless sharing of information with other discipline teams Support with development of a content library suitable for the MEP team<br><br><br>Qualifications<br><br>Skills & Qualifications:<br><br>Experienced in Revit, Auto CAD, Revizto and Navisworks for electrical system modeling. Experienced with working on collaboration and CDE platforms like Autodesk Construction Cloud (ACC) Minimum 8+ years of experience in BIM electrical modelling Proven experience in Middle East region projects Strong knowledge of electrical systems, regional standards, and BIM workflows Bachelors Degree in Electrical Engineering or relevant field Effective communication and teamwork skills

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span><span><span><span><span><span><span><span>Scope:&nbsp;</span></span></span></span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span><span><span><span>Coordination and execution of customer orders in accordance with their requirements and/or procedures</span></span></span></span></span></span></span><span><span><span><span><span><span><span> based on </span></span></span></span></span></span></span><span><span><span><span><span><span><span>&nbsp;PSA </span></span></span></span></span></span></span><span><span><span><span><span><span><span>BDP Ethics.</span></span></span></span></span></span></span></span></span></span></p><br> <p><span><span><span><span><span><span><span><span><span><span>Responsibilities</span></span></span></span></span></span></span></span></span></span></p><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>Order processing management</span></span></span></span></span></span></span><span><span><span><span><span><span><span> – Verification of preliminary documents, including HS code compliance</span></span></span></span></span></span></span><span><span><span><span><span><span><span><span> to related product and advise to desk/customers on proper declaration to customs.</span></span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>Customer order plausibility analysis</span></span></span></span></span></span></span><span><span><span><span><span><span><span> and review to customer for changes (as applicable)</span></span></span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>Customs processing import)</span></span></span></span></span></span></span><span><span><span><span><span><span><span> – co-ordination for</span></span></span></span></span></span></span> <span><span><span><span><span><span><span>BOE</span></span></span></span></span></span></span><span><span><span><span><span><span><span><span> passing / payment of customs and port charges- on-line/ Exit and its reporting compliance, with the operational team.</span></span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span><span>Setting up inspection scheduling – For inspection cargo.</span></span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>Reporting - Import d</span></span></span></span></span></span></span><span><span><span><span><span><span><span>ocumentation/administration/ filing</span></span></span></span></span></span></span><span><span><span><span><span><span><span> – Statutory, operations desk and</span></span></span></span></span></span></span><span><span><span><span><span><span><span><span> finance. ( Exit entry / document deposit/ Custom duty account/ Standing guarantee account) </span></span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>CHB – Customs and ports o</span></span></span></span></span></span></span><span><span><span><span><span><span><span>perational troubleshooting</span></span></span></span></span></span></span><span><span><span><span><span><span><span> and solutions to internal and external customers ( confidence building on such matters with customers and transparency maintained) </span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>Reporting and submission to customs – Original documents and claims</span></span></span></span></span></span></span><span><span><span><span><span><span><span><span> ( FZE-export-non-remittance claim / duty ( Industrial exemption cases) and document deposit)&nbsp; </span></span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span><span>End to End processing stages – Receipt of request- verification- execution and compliance</span></span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>Punctual and flawless order handling and documentation</span></span></span></span></span></span></span></span></span></span><br> <span><span><span><span><span><span><span>•</span></span></span></span><span><span><span><span><span><span><span>Job</span></span></span></span></span></span></span><span><span><span><span><span><span><span><span> files handled/ BOE passed and managed will be defined by the Line Manager</span></span></span></span></span></span></span></span></span></span></span><br> <br><br> <p><span>Qualifications / Experience​</span></p><br> <ul> <li> <p>+3 years of experience in CHB role with knowledge of Egypt Customs and local Egypt practices​</p><br> </li> <li> <p>Fluent in English both written and oral ​</p><br> </li> <li> <p>Computer literacy with Microsoft Software applications and /or other market leading software applications.</p><br> </li> </ul> <br> </div>

Purpose of Job:The Procurement Specialist is responsible for evaluating, selecting, and managing vendors (e.g., medical equipment suppliers, IT Vendors, Marketing agencies, pharmaceutical distributors, laboratory service providers, and facility maintenance contractors), ensuring cost-efficient procurement of high-quality products and services. This includes negotiating contracts, vetting vendors for compliance with regulations, and maintaining long-term partnerships to guarantee reliable access to critical supplies. The role ensures alignment with One Health objectives, risk mitigation strategies, and ethical sourcing practices.<br>Duties and Responsibilities:Planning:Estimate and establish cost parameters and budgets for purchases Develop plans for purchasing equipment, services, and supplies<br>Functional:Take a decision according to comprehensive cost analysis. Create and maintain good and long-term relationships with vendors/suppliers Register new vendors according to AXA registration process and documents needed. Make professional decisions in a fast-paced environment Maintain records of purchases, pricing, and other important data Review and analyze all vendors/suppliers, supply, and price options Negotiate the best deal for pricing and supply contracts Ensure that the products and supplies are high quality Maintain and update a list of suppliers and their qualifications, delivery times, and potential future development Work with team members and procurement manager to complete duties as needed Work with team members to provide technical and financial comparisons. Sustainable Procurement: Include eco-friendly practices, such as sourcing from suppliers with environmental certifications or reducing waste in packaging. Add responsibilities for developing risk mitigation strategies (e.g., emergency supplier networks for critical medical items). Collaboration with HQ and clinic teams to understand operational needs (e.g., primary care workflows, urgent procurement requests). Explicitly reference compliance with anti-bribery policies and transparency in supplier negotiations. Utilize available procurement software to maintain real-time records of medical and non-medical inventory and compliance documentation. Ensure all procurement activities comply with local and AXA group regulations Prepare reports on cost savings, supplier performance, and risk mitigation for senior management.”Focus on:Cost savings while maintaining quality. Supplier delivery times for critical items. Reduction in stockouts of essential medical supplies.<br>People:Applying the procurement policy, procedures with alignment of the authority matrix. Keeping values &ethics as significant part with all communication. Overseeing and supervising the buyers and all activities of the purchasing department. <br>Job Requirements:Education: • Bachelor's degree in pharmacy, accounting, business management or related field of study. Experience: • 3-5 years of experience as a procurement specialist or in a similar position. Skills: • Strong communication skills • Good Negotiation skills. • Good analytical and strategic thinking skills Specific requirements: • Good knowledge in using Microsoft Office, and ERP System is a must. Work Conditions: Full Time basis 5 days / week from 9:00 AM to 5:00 PM

Job purpose Lead the company's marketing and growth function end to end by defining product positioning, messaging, content strategy, campaign (direction, planning and execution), and demand generation initiatives. The role is responsible for translating customer insights, product capabilities, market opportunities, and performance data into effective marketing strategies that drive awareness, engagement, qualified demand, and business growth.<br>Duties & Responsibilities:<br>Strategic Marketing & Growth Formulate and execute the overall marketing and growth strategy aligned with business objectives. Own marketing planning, budgeting, and resource allocation. Define annual, quarterly, and monthly marketing priorities and initiatives. Monitor marketing performance and optimize activities based on the contribution to pipeline generation and revenue growth. Product Marketing & Positioning Define product positioning, value propositions, and messaging frameworks. Identify customer segments, personas, use cases, and buying triggers. Translate customer needs, market trends, and product capabilities into compelling marketing narratives. Content Strategy & Messaging Define content themes, campaigns, and editorial priorities. Design and maintain a detailed roadmap of content initiatives and growth experiments. Identify customer pains, objections, and product moments worth turning into content. Establish messaging hierarchy, campaign angles, hooks, and calls to action. Review and approve marketing copy across all channels. Campaign Planning & Demand Generation Define campaign objectives, audience strategies, and success metrics. Execute acquisition campaigns across all platforms (Meta, Google Ads, X, Linked In,..). Review campaign performance and identify optimization opportunities. Ensure alignment between content, paid acquisition, and business goals. Performance & Analytics Analyze marketing performance across acquisition, engagement, conversion, and retention metrics. Turn campaign insights into actionable improvements and testing opportunities. Establish reporting frameworks and marketing dashboards. Team Leadership & Collaboration Lead and manage marketing resources and external vendors when applicable. Provide strategic direction to creative production. Manage cross-functional collaboration with sales, customer success, product, and creative teams.<br>Qualifications Bachelor's degree in Marketing, Business Administration, or a related field.7+ years of experience in developing and executing marketing strategies that drive customer acquisition and business growth Proven experience in B2B Saa Scompanies is a Must. Saudi/GCC market understanding is a Must. Solid understanding of SEO fundamentals, landing page optimization, and digital marketing channels. Solid understanding of Meta Ads Manager and Google Ads, Tik Tok, X (twitter), Linked In, including campaign structures, targeting concepts, and performance metrics. Strong analytical skills with the ability to translate performance data into actionable insights. Ability to lead initiatives, manage multiple priorities, and drive execution in a fast-paced environment. Strong stakeholder management and cross-functional collaboration skills. Ability to develop KPIs and monitor performance. <br>Work Conditions:Totally Remote Competitive USD Salary5 working days, 8 working hours Friendly and very supportive environment. Career growth

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>1. JOB DETAILS:</strong></p><br><p>Position Title: Senior Supply Chain Consultant</p><br><p>Grade: </p><br><p>Reports to: ERP Manager</p><br><p>Business Line/ Department: Solutions/IT</p><br><p><strong>2. JOB DIMENSIONS:</strong></p><br><p>Number of Staff Supervised (Direct Reports): As per approved OS</p><br><p>Financial Responsibility: </p><br><p><strong>3. JOB PURPOSE: </strong></p><br><p> The Job Holder is Responsible to Leads functional consulting for D365 Supply Chain Management modules at Almanea, covering procurement, inventory management, warehousing, and logistics to support Almanea’s retail supply chain operations.</p><br><p><strong>4. Job Deliverables - Accountability</strong></p><br><p>Description</p><br><p> Deliverables</p><br><p>­ Supply chain business process analysis (Procurement, Inventory, Warehouse, Logistics – current &amp; future state)</p><br><p>­ Functional design documents (FDDs) for supply chain modules (P2P, inventory, warehouse, planning)</p><br><p>­ Fit-Ga analysis reports (ERP standard vs supply chain requirements)</p><br><p>­ Configuration &amp; solution setups (procurement, inventory, warehouse workflows) </p><br><p>­ Data migration &amp; validation reports (inventory, suppliers, transactions)</p><br><p>­ UAT testing results &amp; business sign-off (end-to-end supply chain validation)</p><br><p><strong>5. Know How (applying of knowledge &amp; skills in job tasks)</strong></p><br><p><strong>Description</strong></p><br><p> ………. Duties</p><br><p>SCM Module Expertise</p><br><p>• Lead configuration and implementation of D365 F&amp;O Supply Chain modules: Procurement, Inventory, WMS, and Transportation Management.</p><br><p>• Design and optimize supply chain processes for Almanea’s retail and distribution operations.</p><br><p>• Govern data migration and master data management for supply chain entities.</p><br><p> Business Requirements &amp; Design</p><br><p>• Conduct requirements workshops with Supply Chain, Logistics, and Buying teams.</p><br><p>• Produce functional specifications and process flow documentation.</p><br><p>• Lead UAT and training for supply chain module workstreams.</p><br> </div>

Purpose of the Job The Procurement Specialist supports day-to-day procurement operations, covering supplier sourcing, purchase order management, contract administration, and vendor coordination. The role partners with internal departments and suppliers to ensure timely, accurate, and policy-compliant procurement outcomes.<br>Essential Functions and Responsibilities<br>Procurement Planning Conduct market research to gather pricing data, identify qualified suppliers, and assess their fit for procurement requirements. Monitor market trends and pricing and escalate cost-saving opportunities to the direct manager.<br><br>Vendor Management Participate in supplier evaluation and negotiations, supporting competitive terms across categories such as hospitality, logistics, and third-party services. Support supplier performance tracking on delivery, quality, and reliability, escalating issues as needed. Ensure procurement activities comply with internal policies and applicable regulations Draft procurement agreements for suppliers without formal contracts, defining deliverables, pricing, timelines, and service expectations for approval.<br><br>Purchasing Execution Review supplier contracts before approval, verifying alignment with policies, budgets, and stakeholder requirements. Process and track purchase orders through the full cycle, verifying receipts against delivery notes and invoices, and following up with suppliers to resolve discrepancies and ensure on-time delivery. Maintain organized records of procurement transactions, contracts, and supplier communications by document management standards.<br><br>Financial & Cost Management Coordinate with internal departments to gather requirements and identify cost-effective sourcing options. Negotiate pricing and terms with suppliers and document outcomes for review and reporting.<br><br>Required Education, Experience, Knowledge, and Skills Bachelor's degree in business administration, Supply Chain Management, or a closely related discipline. A minimum of 1 to 3 years of hands-on experience in procurement or supply chain functions, with exposure to sourcing, vendor management, and purchase order processing. Good command of English, with the ability to communicate effectively in writing and verbally for business correspondence and supplier interactions. Proficiency in Microsoft 365 applications including Word, Excel, Power Point, Outlook, Teams, and Share Point; prior exposure to procurement or ERP systems is an advantage. Good analytical and organizational skills, with the ability to manage multiple tasks, meet deadlines, and communicate clearly with internal teams and external suppliers. Foundational knowledge of procurement principles, sourcing processes, and vendor management practices, with a willingness to develop expertise in line with organizational standards. Ability to work independently on assigned tasks while maintaining clear communication with the direct manager and escalating issues appropriately and in a timely manner.<br><br>Travel and Working Requirements Primary office-based environment; regular activities include extended periods of desk work, use of computer systems, and occasional manual handling of materials such as boxes and samples. Domestic travel across Egypt is required on a regular basis, including occasional short-notice assignments to support urgent operational procurement needs.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <p>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.</p><br><br> <p>As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.</p><br><br> <p><strong>Job Function: </strong></p><br><br> Customer Management <p><strong>Job Sub Function: </strong></p><br><br> Non-Technical Customer Service <p><strong>Job Category:</strong></p><br><br> Professional <p><strong>All Job Posting Locations:</strong></p><br><br> Cairo, Egypt <p><strong>Job Description:</strong></p><br><br> <p><strong>Role Overview:</strong></p><br><br> <p>The Customer Service Associate will report directly to the Customer Service Manager. This role will manage Order-to-Invoice (OTI) process, ensuring customer orders are processed accurately, timely and efficiently from order receipt until invoice generation. This role will also manage the end-to-end distributor claims with stakeholders to drive process improvement, cost-efficiencies and customer satisfaction.</p><br><br> <p><strong>Major Responsibilities:</strong></p><br><br> <ul><li>Working closely with Supply Chain department for order to Invoice process.</li><li>Order creation in SAP once received from counterpart in supply chain.</li><li>Make any required changes in orders when needed.</li><li>Working with Invoice to Cash department for orders credit release process.</li><li>Working with supply chain master data team in setting up any new material code in SAP, for new price setting.</li><li>Responsible for listing and or delisting any product in SAP.</li><li>Run SAP reports that can support in order invoicing process.</li><li>Raising tender contracts for orders creation.</li><li>Sharing invoices with distributors.</li><li>Responsible on SAP invoicing process and sharing the invoices with the shipping team for shipment execution process.</li><li>Raising a new price setup request for Supply chain master data team.</li><li>Act as a link between all stakeholders for resolving claims, managing the E2E process:</li><li>Receive claims from customers and enter them into S-Case management tool in a timely manner, making all necessary integrity and quality checks.</li><li>Month end closing for the accruals.</li><li>Maintain and build strong working relationships with distributors, respond fast and reliably to their questions and claims.</li><li>Manage Claims Automation projects.</li><li>Working with external and Internal Stakeholders to find a solution for Disputed cases.</li><li>Apply knowledge of the relevant SAP functionalities.</li><li>Fulfill all Audit requirements.</li><li>Fulfill Company SOX controls.</li><li>Monthly Customer SOA reconciliation.</li></ul> <p><strong>Main performance measures (Performance Goals)</strong></p><br><br> <ul><li>Claims Resolutions.</li><li>Number of credit notes issued.</li><li>Number of claims logged.</li><li>Claim resolution cycle time.</li><li>Customer Satisfaction.</li><li>Percentage of overdue claims versus total received claims per distributor monthly.</li><li>Percentage of non-solved disputed cases versus total disputed case monthly.</li><li>Order creation within 2 working days from receiving from Supply chain team.</li><li>Run invoice reports to issue the ready invoice twice/three times per day.</li><li>Raising products new price request to Supply chain within 24 hours.</li><li>Experience working with quantitative &amp; qualitative numbers and creating reports</li><li>Experience in SAP</li><li>Expert in Excel</li><li>Excellent communication skills, with clear and concise written communication skills.</li><li>Attention to details and thoroughness</li><li>Managing complexity</li><li>Using Own Initiative</li><li>Strong organizational and execution skills</li><li>Stress Management</li><li>Empathy</li><li>Collaborative team player, committed to strong partnerships and collective success.</li></ul> <p><strong>​</strong><strong>Experience Required: </strong></p><br><br> <p>minimum 3 Years’ experience </p><br><br> <p><strong>Education</strong>: Bachelor Degree of Business or equivalent.</p><br><br> <ul><li>Experience in <strong>Supply Chain and finance</strong> is a plus.· </li><li><strong>Stakeholder collaboration:</strong> Strong ability to build and maintain effective partnerships with internal and external senior stakeholders.</li><li><strong>Language</strong>: English, Arabic.</li><li><strong>Department &amp; Location: </strong>Regional Demand &amp; Supply, Emerging Markets Cairo, Egypt</li><li>Relocation availability: No</li><li><strong>Reports to: </strong>Customer service Manager for MEWA region.</li><li><strong>Main Interactions within the organization: </strong>Supply Chain with all its different functions Finance, Commercial Operations and Value ChainCompliance / Quality</li><li><strong>Leadership Behaviors Required:</strong><em><strong>Guided by our Credo and Purpose, lead with a C.E.O. mindset — Compete, Execute, Optimize — to elevate performance and deliver impact for patients, customers, and teams. Be the C.E.O. of your own work: take ownership, make decisions, and act with accountability.</strong></em></li><li><strong>Credo</strong>: Commitment to Our Credo means embodying its principles in every decision and action.</li><li>Ø Lead by creating the right environment to enable prioritization and achieve organizational outcomes</li><li>Ø Develop people through providing actionable and objective feedback and supporting learning and development opportunities</li><li>Ø Cultivate a workplace where every employee feels a profound sense of belonging and is empowered to thrive <strong>Compete: </strong>Strive to win with integrity. Focus on what matters most, set stretch goals, and prioritize the levers that drive real business impact always with responsibility and compliance. Bring the voice of the customer and patient into everything you do. <strong>Execute:</strong> Deliver with discipline. Be clear on ownership, act with urgency, and use transparent scorecards to track progress. Focus on solving problems, not storytelling.<strong>Optimize: </strong>Improve how we work. Prioritize and simplify where it makes sense, learn continuously, and lead inclusively to build a culture of belonging. Give honest, ongoing and direct feedback — be J&amp;J Direct.</li></ul> <p><strong>Required Skills: </strong></p><br><br> <p><strong>Preferred Skills:</strong></p><br><br> Analytical Reasoning, Business Behavior, Customer Centricity, Customer Intelligence, Customer Service Philosophy, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Data Analysis, Execution Focus, Issue Escalation, Mentorship, Order Processing, Service Excellence, Service Request Management <br> </div>

Zero Tech Is Hiring : Key Account Sales Specialist<br>About the company:At Zero Tech, our primary goal is to ensure the safety and security of our clients, which is why we offer an extensive array of CCTV cameras, storage options, and other top-of-the-line security systems. With our comprehensive solutions, you can rest assured that your property is always protected. We provide to our customers with industry-leading security systems including video surveillance systems, fire alarm, intrusion alarm, finger print and access control, home automation, video intercom, sound systems. For years, Zero Tech has been at the forefront of developing cutting-edge artificial intelligence technology for cameras. With every passing year, they continue to push the boundaries of what’s possible, cementing their position as industry leaders<br>Be part of a team that is making a difference.<br>Job Brief:We are looking for an experienced Key Account Manager to drive B2B sales, build strong customer relationships, and expand our market presence. The role focuses on selling light current and security solutions, managing partners, generating new business opportunities, and achieving sales targets. Your Responsibilities : -· Increase the sales revenue according to the sales target.· Identify, develop, and close new business opportunities specially in tender business from end to end from initial inquiry to contract closure ensuring all requirements are met· Develop business in accounts such as Government, Police, Banks, Energy, etc., specify Zero Tech name in their preferred Vendor list and close the deal· Closely work with the consultants and specify Zero Tech name in their preferred vendor list for their ongoing & future projects· Locate and propose potential business deals by contacting potential partners and the system Integrators (SIs)· Close new business deals by coordinating requirements , developing and negotiating contracts.· Integrating contract requirements within business operations<br>Requirements :Education: Bachelor degree Experience:· Minimum 3-7 years’ experience in Tenders as a sales-driven position and familiarity with project market· Proven track record of sales with experience in developing business opportunities across the country.· Preferred to have experience in manufacturing, electronics, surveillance systems, industrial products, technology solutions, or related B2B industries.· Proven ability to identify leads, build customer relationships, and convert opportunities into sales.<br>Skills:· Should have Strong selling skills, ability to listen, and the ability to create presentations to meet customer’s needs· Excellent communication skills and time management skills· Persistent and pro-active· Responsible and able to drive the business independently· Competitive to achieve his targets and efficient<br>If you are fitting with job requirements please send you CV at hr@zerotechegypt.com

Zero Tech Is Hiring : Key Account Sales Specialist<br>About the company:At Zero Tech, our primary goal is to ensure the safety and security of our clients, which is why we offer an extensive array of CCTV cameras, storage options, and other top-of-the-line security systems. With our comprehensive solutions, you can rest assured that your property is always protected. We provide to our customers with industry-leading security systems including video surveillance systems, fire alarm, intrusion alarm, finger print and access control, home automation, video intercom, sound systems. For years, Zero Tech has been at the forefront of developing cutting-edge artificial intelligence technology for cameras. With every passing year, they continue to push the boundaries of what’s possible, cementing their position as industry leaders<br>Be part of a team that is making a difference.<br>Job Brief:We are looking for an experienced Key Account Manager to drive B2B sales, build strong customer relationships, and expand our market presence. The role focuses on selling light current and security solutions, managing partners, generating new business opportunities, and achieving sales targets. Your Responsibilities : -· Increase the sales revenue according to the sales target.· Identify, develop, and close new business opportunities specially in tender business from end to end from initial inquiry to contract closure ensuring all requirements are met· Develop business in accounts such as Government, Police, Banks, Energy, etc., specify Zero Tech name in their preferred Vendor list and close the deal· Closely work with the consultants and specify Zero Tech name in their preferred vendor list for their ongoing & future projects· Locate and propose potential business deals by contacting potential partners and the system Integrators (SIs)· Close new business deals by coordinating requirements , developing and negotiating contracts.· Integrating contract requirements within business operations<br>Requirements :Education: Bachelor degree Experience:· Minimum 3-7 years’ experience in Tenders as a sales-driven position and familiarity with project market· Proven track record of sales with experience in developing business opportunities across the country.· Preferred to have experience in manufacturing, electronics, surveillance systems, industrial products, technology solutions, or related B2B industries.· Proven ability to identify leads, build customer relationships, and convert opportunities into sales.<br>Skills:· Should have Strong selling skills, ability to listen, and the ability to create presentations to meet customer’s needs· Excellent communication skills and time management skills· Persistent and pro-active· Responsible and able to drive the business independently· Competitive to achieve his targets and efficient<br>If you are fitting with job requirements please send you CV at hr@zerotechegypt.com

About Instashop<br><br>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br>Job Description<br><br>About the role:<br><br>As a Senior Customer Service Coordinator you will be responsible for managing the customer’s orders, ensuring that they receive timely and effective support throughout the order process. This is a vital role in our overall customer experience serving as the primary point of contact for both our customers and vendors within the region; providing them with assistance on their inquiries, issues or feedback.<br><br>Day-to-Day Responsibilities<br><br>Handling calls and messages from customers, partners, and prospects from our inbound channel Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding and using resources for answering customer enquiries efficiently and politely Act as a role model and mentor to the Associates and Coordinators Responsible for floor support, supporting the team-leader in assisting the team with complex situations Collaborating with the rider support team and merchant team as such to ensure the timely and accurate delivery of orders Meeting customer service performance metrics such as response time, resolution rate, and customer satisfaction Supporting our partners with their queries or requests on various communication channels such as calls, emails or chats and remote support with basic IT troubleshooting to ensure seamless order fulfillment Escalating issues such as repeated patterns of failure points to the Escalations team or line manager where applicable Staying up-to-date on company policies and procedures to provide accurate information to customers Participating in initiatives designed to improve customer satisfaction and business performance<br><br>Qualifications<br><br>High school diploma or equivalent; bachelor's degree preferred. Minimum 3+ years of experience in customer service or call center roles<br><br>What You Will Bring<br><br>Ability to multitask and handle high call volumes Effective time management & organizational skills Exceptional interpersonal and problem-solving skills Flexible schedule and open to work on a rotational shift basis, including weekends Genuine care and concern for customer concerns and satisfaction Strong communication skills in English, both verbal and written

The role of Content Writer is to be responsible for the daily publishing of Augustus brands. Executives at Augustus are responsible for the day to day tactical management of all content. They play a crucial role in ensuring deliverables are met .<br>The following job description details the skills and competencies required for this level.<br>SKILLS :Bachelor's degree in journalism or a related field AUC,GUC is preferable. Executive level : 0-4 years experience Knowledge of digital marketing tactics, including SEO, email marketing, and web analytics is a plus Excellent in English & Arabic verbal and written Excellent organizational and time management skills Ability to work on multiple projects at once, often to short deadlines Strong interpersonal and communications skills Interest in presenting will be a plus<br>KEY RESPONSIBILITIES:Writing, editing and proofreading text. Researching and developing content (text, audio, video) Attend Weekly Meeting Calls Prepare Monthly Content Calendar Publish directly on our platform & share on our social channel Write for Smashi Business & any other Company portfolio<br>PEOPLE :Assist in fostering a high performance led culture Bring along a positive, collaborative, ready to learn attitude at all times Develop SMART performance objectives alongside your line manager Promoting Augustus as a great place to work, ensuring positivity is championed and your team feels prepared to live out the 3 core values <br>PROFESSIONAL DEVELOPMENTBuild on your emotional intelligence and self-awareness Grow your presence in the industry, including relationships within agency partners and industry bodies to support professional stature Complete mandatory training <br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. <br>Augustus is a Middle Eastern digital media company based in Dubai, Riyadh and Cairo and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>Values<br>We understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.<br>• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act

At Arabian Construction Company (ACC), excellence in project planning and execution is at the heart of everything we do. We are seeking a highly experienced Senior Cost Estimator to join our team. In this role, you will ensure accurate and detailed estimations for tenders, mobilization, and operational costs, playing a key role in the success of our projects. If you have extensive expertise in construction estimation and a proven track record, we invite you to be part of our legacy in delivering iconic projects.<br>What You’ll Achieve:Tender Preparation and Resource Estimation Assess tender requirements and accurately estimate the number of staff required for projects, including roles, schedules, and costs. Prepare comprehensive plans for staff accommodation and transportation in line with project needs and timelines. Evaluate mobilization needs for contractors, consultants, and client services, ensuring readiness for all project phases. Equipment and Operational Cost Analysis Identify and estimate all required equipment, including heavy machinery and tools, ensuring optimal utilization and cost-effectiveness. Plan for equipment maintenance schedules and calculate fuel consumption requirements for seamless operations. Analyze and project running costs for ongoing projects, identifying potential cost-saving opportunities. Overhead and Indirect Cost Management Calculate indirect overhead costs such as administrative support, utilities, and additional services required for project success. Develop detailed cost breakdowns, providing clear documentation for all estimated expenditures. Collaboration and Reporting Work closely with the Estimation Manager and project teams to ensure all estimations are precise, comprehensive, and aligned with project objectives. Prepare and present estimation reports, ensuring clarity, accuracy, and alignment with company standards and client expectations. Regularly review and update cost estimation methodologies to incorporate new tools, data, and best practices.<br>What You’ll Bring to ACC:Bachelor’s degree in Civil or Architectural Engineering, Construction Management, or a related field. Minimum of 8 to 12 years’ experience in construction cost estimation, with a focus on tender preparation, resource planning, and cost management. Expertise in estimating staff requirements, equipment allocation, and indirect overhead costs. Proficiency in estimation software and tools such as CCS Candy along with advanced Microsoft Excel skills. Strong analytical and mathematical skills with exceptional attention to detail. Excellent communication and organizational abilities to collaborate across multiple teams.<br>Why ACC? At ACC, we believe in empowering our people to push the boundaries of what’s possible. We foster an environment where teamwork and innovation drive success, and career development is a priority. When you join ACC, you’ll work on projects that shape skylines and transform communities. You’ll be part of a dynamic team committed to excellence, growth, and making an impact on the region’s most iconic projects.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Responsibilities</strong></p><p><strong>Beverage Operations Management:</strong> Oversee all aspects of beverage operations, ensuring quality service and consistent product delivery across all food and beverage outlets. Manage beverage service during peak and off-peak times, ensuring that guest expectations are exceeded at all times. Ensure the efficient operation of bars, lounges, and other beverage-related services, maintaining high standards of cleanliness, organization, and presentation.</p><p><strong>Team Leadership:</strong> Lead, mentor, and train the beverage team, including supervisors, bartenders, baristas, and barbacks, ensuring they meet service standards and operate efficiently. Foster a positive work environment, promote teamwork, and develop team members through continuous coaching and feedback to the team to enhance performance and career growth. Conduct performance reviews, provide feedback, identify areas for improvement support development plans, to enhance team effectiveness and ensure a motivated team culture.</p><p><strong>Menu Development &amp; Innovation:</strong> Collaborate with the culinary team and F&amp;B Operations Manager and Director of Food &amp; Beverage to develop and update beverage menus, ensuring creativity and variety while aligning with guest preferences and seasonal trends. Introduce innovative drink offerings, including signature cocktails, premium beverage selections, and local-inspired drinks, to differentiate the hotel s beverage offerings. Regularly evaluate the menu, adjust recipes, and create seasonal or promotional beverage items that enhance guest experience and increase sales.</p><p><strong>Inventory &amp; Stock Management:</strong> Oversee the beverage inventory, ensuring proper storage, rotation, and control of products. Manage stock levels to minimize waste and ensure consistent availability of beverages, particularly high-demand items. Maintain accurate inventory records, conduct regular stock audits, and place timely orders based on usage trends and budget forecasts.</p><p><strong>Cost Control &amp; Revenue Growth:</strong> Develop and implement strategies to control beverage costs while maintaining product quality and guest satisfaction. Monitor beverage sales and analyze trends to identify opportunities for increasing revenue through upselling, promotions, and efficient operations. Collaborate with the culinary team and F&amp;B Operations Manager and Director of Food &amp; Beverage to establish beverage pricing strategies that are competitive and profitable, while ensuring alignment with brand positioning.</p><p><strong>Guest Experience &amp; Satisfaction:</strong> Ensure that all beverage service meets or exceeds the standards of quality, service, and presentation. Address guest complaints or concerns promptly and professionally, ensuring swift resolution to ensure maximum guest satisfaction. Proactively engage with guests, obtaining feedback on beverage offerings and making recommendations to enhance their experience.</p><p><strong>Health &amp; Safety Compliance:</strong> Ensure that all beverage operations comply with health and safety regulations, including safe alcohol service practices. Oversee the implementation and adherence to hygiene and safety procedures across all beverage areas. Conduct regular training with staff on safety practices, including alcohol service laws, fire safety, and safe handling of equipment.</p><p><strong>Staff Scheduling &amp; Budgeting:</strong> Develop staff schedules for beverage outlets, ensuring adequate coverage during peak hours and minimizing labor costs during slower periods. Work with senior management to develop and manage the beverage department's budget, ensuring that all costs are in line with financial goals. Monitor staffing levels and adjust as necessary based on business needs and guest demand.</p><p><strong>Reporting &amp; Documentation:</strong> Prepare and submit weekly and monthly reports on beverage sales, inventory levels, team performance, and guest feedback. Maintain accurate records of all beverage-related transactions, including orders, receipts, and financial documentation. Provide insights and recommendations to senior management for continuous improvement.</p><p><strong>Collaboration with Other Departments:</strong> Work closely with the Food &amp; Beverage team, kitchen staff, housekeeping, and other departments to ensure seamless service and guest satisfaction. Collaborate with marketing and events teams to develop beverage-related promotions, themed nights, and special events that enhance guest experience and increase sales.</p><p><strong>Promotions &amp; Events:</strong> Organize and manage beverage-focused promotions, events, and seasonal offerings to attract guests and drive sales. Coordinate with the events team to ensure that beverage offerings meet the needs and expectations of large-scale functions, banquets, or special events.</p><p><strong>Additional Responsibilities:</strong> Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 3-5 years in a supervisory / leadership role in beverage management, preferably in a high-end restaurant or a luxury hospitality environment.</li><li>Experience in managing beverage operations, menu development, cost control, and staff leadership.</li><li>Strong background in beverage sales, with experience in maximizing revenue and controlling costs.</li><li>Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li>Certification in beverage management, mixology, or sommelier training is a plus.</li><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li><li>Ability to create unique and appealing beverage menus tailored to guest preferences.</li><li>Strong financial acumen and experience in managing budgets, costs, and profitability.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Excellent reading, writing and oral proficiency in English language.</li><li>Ability to speak other languages and basic understanding of local languages will be an advantage.</li></ul><p></p></section>

Company Description The cooking school is a culinary arts institution serving both aspiring professionals and individuals interested in cooking experiences and learning new recipes. It offers structured culinary programs as well as hands-on classes tailored to different skill levels and interests. In addition to student-focused services, the school provides businesses with access to a commercially equipped kitchen for activities such as video shooting, menu development, market research, consumer insights, food testing, and product launches. This combination of educational and business services creates a dynamic environment where creativity, culinary innovation, and practical application come together. The cooking school is committed to fostering a supportive and inclusive atmosphere for learners, partners, and staff. Role Description The Senior Marketing Specialist is a full-time, on-site role based in New Cairo. This role is responsible for developing and executing marketing strategies that promote the cooking school’s programs, classes, and commercial kitchen services. Day-to-day tasks include planning and implementing marketing campaigns, managing digital and traditional marketing channels, conducting market research, and analyzing performance metrics to optimize outreach efforts. The Senior Marketing Specialist will collaborate closely with operations, sales, and instructional teams to create compelling content, support event promotions, and enhance brand visibility. The role also involves maintaining strong relationships with students, business clients, and partners to ensure consistent messaging and high-quality customer experiences.<br>Responsibilities:* Develop and execute marketing strategies aligned with business objectives.* Plan and manage digital marketing campaigns across social media, paid media, email marketing, and search platforms.* Create and oversee content calendars and marketing campaigns.* Drive awareness and registrations for courses, workshops, events, and culinary experiences.* Collaborate with chefs, instructors, photographers, videographers, and designers to produce engaging content.* Analyze campaign performance and optimize marketing efforts based on KPIs.* Conduct market research and competitor analysis to identify growth opportunities.* Manage influencer collaborations, partnerships, and promotional campaigns.* Maintain brand consistency across all marketing channels.* Prepare regular performance reports and marketing insights.<br>Qualifications:* Bachelor's degree in Marketing, Business Administration, Communications, or a related field.* 3+ years of experience in marketing.* Strong understanding of digital marketing, social media management, and paid advertising.* Experience with Meta Ads Manager, Google Ads, Google Analytics, and other marketing tools.* Excellent communication and copywriting skills in English and Arabic.* Strong analytical, organizational, and project management skills.* Experience in hospitality, food & beverage, education, or events is a strong advantage.<br>If you're a creative, data-driven marketer with a passion for building brands and creating exceptional customer experiences, we'd love to hear from you.

On behalf of our leading multinational client, we are looking to hire a Cost Engineer Job Description: We are seeking a Cost Engineering Program Manager to join our team on a term-based contract basis. The primary focus of this role is to develop and establish a comprehensive Cost Development Strategy, beginning with setting up a robust cost baseline framework across our cross-regional portfolio. This is a cross-regional role supporting teams operating across India, Asia Pacific (APAC), Africa, Middle East & Turkey (MEATR), and Latin America (LATAM). The position requires strong coordination skills across multiple time zones and cultural contexts to drive cost certainty from initial strategy through to final project delivery. Expected deliverables: Establish a cost development strategy that defines the approach, methodology, and governance for cost management across the cross-regional portfolio. Set up the cost baseline by developing standardised cost frameworks, benchmarks, and reference data to enable consistent cost planning across all regions. Define cost escalation models, regional cost indices, and market-specific adjustments to ensure baseline accuracy. Develop and maintain cost libraries and databases that reflect regional market conditions across India, APAC, MEATR, and LATAM. Create cost development roadmaps aligned with project lifecycle stages — from feasibility through to construction completion. Drive continuous improvement of cost strategy through lessons learned, post-project reviews, and market intelligence. Commercial & Contract Management Prepare, review, and negotiate contracts, tender packages, and bid documents. Identify commercial risks and advise on contractual disputes. <br>Job Requirements A degree (mandatory) or postgraduate (preferable) qualification in Quantity Surveying or Construction Management Minimum 10 years of experience in cost engineering, quantity surveying, or similar role Demonstrated experience in developing cost strategies, baselines, and benchmarking frameworks Experience in construction industry and/or architectural project management highly valued Understanding construction project lifecycles and documentation requirements, construction methods, building regulations, and contract law Experience working with international teams and stakeholders across multiple regions Advanced proficiency in Microsoft Office Suite (Excel, Word, Power Point) and cost estimation software Knowledge of Auto CAD and Building Information Modelling (BIM) is highly valued Strong experience with Power BI and data visualization tools Demonstrated experience in developing and maintaining project documentation standards Excellence in organizational and time management skills Strong attention to detail and problem-solving abilities Flexibility to coordinate across multiple time zones Cultural awareness and sensitivity in communications Experience in global or regional project coordination preferred Strong virtual collaboration capabilities Knowledge of regional business practices and standards Software / programs / tools: Power BI, Office Package Required Years of Experience: 10

About Swypex<br>Swypex is transforming financial management for businesses with a seamless, intuitive, and unified platform. We are redefining outdated, complex systems to empower businesses with real-time visibility, control, and efficiency.<br>Role Description<br>The Senior Performance & Growth Marketer will develop and execute growth strategies, analyze performance data, optimize marketing campaigns, drive lead generation initiatives, and track key performance indicators. The role requires a mix of analytical and creative skills, with a data-driven approach to enhancing user acquisition and driving business growth.<br>Key Responsibilities:<br>Multi-Channel Management: Build, manage, and scale high-performing campaigns across Linked In, Google Search (SEM), Meta, and You Tube, with clear budget allocation and performance targets. Campaign Structuring & Scaling: Design scalable campaign structures (account, campaign, ad set level) and define clear scaling strategies based on performance signals. AI-First Acquisition: Oversee Generative Engine Optimization (GEO) and GPT-based ad strategies to position Swypex in AI-driven discovery channels. Full-Funnel Optimization: Work closely with Sales to improve conversion rates from MQL → SQL → Closed deals, identifying drop-offs and optimizing each stage. Landing Page & Conversion Optimization: Collaborate with design and product teams to improve landing page performance, CVR, and lead quality. Data & Attribution Ownership: Use Mixpanel, GA4, and Apollo to track performance, build attribution models, and identify high-LTV segments and winning channels. Tracking Infrastructure: Own tracking accuracy across platforms, including GTM, UTM frameworks, and Meta CAPI, ensuring reliable data for decision-making. A/B Testing & Experimentation: Run continuous high-volume experiments (40 ads/week structure), testing creatives, audiences, offers, and funnels. Creative Performance Strategy: Define winning angles, messaging, hooks, and formats based on data insights. Audience Strategy & Segmentation: Build and refine audience strategies (ABM, lookalikes, retargeting, intent-based audiences) to improve targeting precision. Budget Management & Efficiency: Optimize daily and monthly spend to achieve CPA, CAC, and ROI targets while maintaining scalability. Performance Reporting & Insights: Deliver clear, actionable insights on campaign performance, including what’s working, what’s not, and why. Rapid Execution & Optimization: Continuously monitor campaigns and make fast, data-driven decisions to improve performance in real time. Market & Competitor Monitoring: Track competitor activity, ad trends, and new platform features to maintain a competitive edge.<br>Requirements & Technical Skills:<br>Experience: 3–5 years in performance marketing, preferably in B2B Tech or Fintech. Platform Expertise: Strong hands-on experience with Google Ads, Meta Ads, & Linked In Campaign Manager (Matched Audiences, Value-Based Bidding). Tracking & Analytics: Advanced knowledge of GTM, server-side tracking, attribution models, and hands-on experience with UTM tracking frameworks and Meta Conversion API (CAPI) implementation and optimization. Execution Mindset: Ability to launch and optimize campaigns quickly based on market opportunities. Language: Fluent in Arabic and English (copywriting and auditing capability).

About Smart System<br>Smart System is a leading technology solutions and system integration provider with a proven regional footprint across the Middle East, North Africa, and Africa since 2007. We partner with enterprises and government organizations to accelerate digital transformation — delivering secure, scalable, and high-performance IT solutions across data center infrastructure, hybrid cloud, cybersecurity, enterprise platforms, and advanced networking.<br>The Role<br>We are expanding our presence in Egypt and are looking for a Senior Sales Account Manager to lead strategic account growth in the Egyptian market. This is a high-impact, individual-contributor position with direct exposure to enterprise and government decision-makers. The right candidate brings consultative selling expertise, deep IT knowledge, and the executive presence to build lasting client relationships.<br>This role offers a clear path to regional leadership as Smart System continues to scale across Egypt.<br>Key Responsibilities<br>Account Ownership — Manage and grow a named portfolio of enterprise and government accounts — driving retention, expansion, and new business. Strategic Planning — Develop and execute territory and account plans that convert market intelligence into measurable revenue growth. Solution Sales — Lead complex, end-to-end sales cycles across Data Center, Networking, Hybrid Cloud, Cybersecurity, and Enterprise Asset Management. Executive Engagement — Build and sustain C-suite relationships — positioning Smart System as a long-term strategic partner, not just a vendor. Cross-functional Collaboration — Work closely with presales and technical teams to design customer-centric proposals that win competitive deals. Pipeline Management — Maintain accurate forecasting, CRM discipline, and regular reporting to leadership. Market Representation — Represent Smart System in client briefings, partner events, and executive engagements across Egypt.<br>Qualifications & Experience<br>Experience — 3+ years in enterprise IT solution sales or system integration environments — you have sold complexity before. Technical Knowledge — Strong understanding of at least two domains: Data Center, Networking, Cybersecurity, or Cloud Infrastructure. Track Record — Demonstrated history of meeting or exceeding quota in a direct, competitive sales environment. Account Management — Proven experience managing large enterprise or public-sector accounts with long, multi-stakeholder cycles. Executive Presence — Ability to communicate credibly and influence at C-level while navigating procurement, IT, and finance. Sales Methodology — Familiar with structured approaches such as MEDDIC, Challenger, or SPIN Selling. CRM Proficiency — Hands-on experience with Salesforce, Hub Spot, or equivalent platforms. Local Market — Egyptian national with established enterprise or government networks is a strong advantage.<br>What We Offer<br>Compensation — Competitive base salary with an uncapped, performance-based commission structure. Impact — A role where your deals directly shape the business — not a number in a large sales org. Exposure — Marquee enterprise and government projects across the region. Culture — A high-performance, collaborative environment that rewards ownership and accountability. Growth — A defined path to regional or leadership roles.