Tourism manager Jobs

<p><h4>Job summary</h4> <p>Serves as the property manager on duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as guest relations manager and handles the tracking of service issues.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR</li> <li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or</p><p></p>

About Noor Nation<br><br>Noor Nation is Egypt's first African renewable energy development and manufacturing startup, providing decentralized solar-powered energy and water solutions across Egypt and Sub-Saharan Africa. Its flagship product, Life Box, is a mobile, solar-powered unit that delivers clean electricity and safe water to farming, tourism, and rural communities. Designed and manufactured in Egypt, Life Box supports sustainability, industrial localization, and economic growth while improving access to essential resources in underserved areas.<br><br>Responsibilities<br><br>Responsibilities Summary Develop, implement, and continuously improve the HSE Management System, ensuring compliance with Egyptian regulations and international standards Conduct HSE training, inductions, toolbox talks, and awareness programs to promote a strong safety culture Monitor site activities, perform inspections and audits, and ensure compliance with HSE policies, safe work practices, and PPE requirements Lead hazard identification, risk assessments, incident investigations, and corrective/preventive action plans Oversee environmental compliance, waste management, and sustainability initiatives across operations and project sites Maintain HSE documentation, permits, records, and prepare regular performance and compliance reports Support continuous improvement by monitoring HSE performance and ensuring timely closure of audit findings<br><br>Requirements<br><br>Bachelor's degree in Engineering, Science, Environmental Science, Occupational Safety, or a related field8+ years of experience in HSE/QHSE, preferably within manufacturing, construction, renewable energy, or industrial environments Strong knowledge of risk assessment, hazard identification, incident investigation, root cause analysis, electrical safety, LOTO, and Permit to Work (PTW) systems NEBOSH, IOSH, OSHA, or equivalent HSE certification is preferred Excellent communication, reporting, analytical, and problem-solving skills with strong attention to detail Proficient in Microsoft Office and fluent in Arabic and English Willingness to travel to project sites and work in both office and field environments

<p><h4>Position summary</h4> <p>Transport guests to/from assigned destinations using property vehicle. Document all trips prior to the start of and at the conclusion of each trip. Park vehicle in designated location when not in use. Inspect property vehicles for damage and cleanliness. Check tire pressure and fluid levels for property vehicle, and refuel as necessary. Notify appropriate personnel of any vehicle maintenance needs. Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>

Company Description Travel Designer Group is a leading global travel organization and wholesaler, offering hotels, sightseeing, car transfers, cruises, rail, car rental, and insurance worldwide. The company emerged as an innovative intermediary for travel agents, simplifying destination research, price comparisons, and local insights. By addressing challenges such as time zones, costs, and language barriers, Travel Designer Group has become a one-stop solution for travel professionals seeking comprehensive destination support. What began with a small, dynamic team is now a business redefining travel industry norm and bringing the world to the doorsteps of its partners. Key products include RezLive.com, REZ. TEZ, Affiliate. Travel, Designer Indya, Designer Packages, and Designer Voyages.<br><br>Role Description The Business Development Manager – Sales (Cairo Egypt) is a full-time, on-site role based in the Cairo, Egypt, focusing on sales growth and relationship management for Cairo and the broader region. <br>Candidate will have to cover B2B market & generate Sales and product positing of RezLive.com Create new business opportunities and affiliations for RezLive.com Support, and client training to existing and new clients on Rezlive.com Developing new business and generating new sales lead The candidate will be responsible for sales of Travel related services to Travel Agents. Following up on existing quotes and inquiries with Travel Agents. Maintain relationship with existing clients & generating new clients to develop business Coordination with the operation team for pre-sales requirements.<br>Desired Profile:<br>Should have 2 to 6 years of work experience in the Travel Industry Good command of English and Local language (able to read and speak) Candidate should have knowledge of local travel trade. Candidate should have experience to sell outbound destinations. Basic computer knowledge along with experience using MS Office, Emails, and Internet Good knowledge of destinations, agents & hotels in these regions. Candidate worked in outbound travel agencies; IATA Certified will be given preference.<br><br>Position – Business Development Manager – Sales Location – Cairo, Egypt Email id – careers@rezlive.comMobile - + 91 9979843670 (For Queries on Whatsapp)

<p>Job Description</p><p>Sutherland is seeking an air travel industry-savvy Team Manager to join one of our growing travel programs in Cairo . The Team Manager will have a passion for air travel along with working knowledge of airline products and GDS tools while leading a team to ensure the highest level of customer experience. As a Team Manager, you'll lead a team of air travel sales/destination expert representatives, ensuring they carry out the following activities with white glove service while meeting and exceeding sales targets:</p><p>Consultative Air Sales - ensure every air request, especially the large, complex, or high-value ones as a sales conversation, not just a booking to fulfill.</p><p>Itinerary Crafting - research, build, and propose air itineraries that are accurately priced, aligned with Client needs, and optimized for value on the same day they're requested.</p><p>Booking Integrity - issue tickets and complete quality control with the accuracy Clients and the business depend on fare, ticket, invoice, seats, and special requests, checked every time.</p><p>Disruption Resilience - monitor airline schedule changes, judge their real impact on the Client's trip, and resolve them calmly, quickly, and without disrupting the tour.</p><p>Seamless Partnership - work with Destination Experts and clients so the air experience feels like one seamless trip - not a separate booking bolted onto the tour</p><p>Responsive Communication - manage every channel - phone, Teams, e-mail, CRM with the responsiveness and clarity Clients and colleagues can count on, especially when something is urgent</p><p>Systems &amp; Ownership - keep bookings, files, and systems airtight - taking ownership of your files and your teammates' - to prevent anything from falling through the cracks.</p><p><strong>Desired Candidate Profile</strong></p><p>What You ll Need:</p><ul><li>2+ years of Team Leadership experience within the air travel industry (luxury travel sales preferred)</li><li>GDS tools experience is a must (Sabre/Amadeus/ADX)</li><li>Ability to coach, monitor and develop a team of sales professionals within this niche industry</li><li>Deep passion for travel and strong destination expert knowledge</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple call types journeys simultaneously</li><li>Self-motivation</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul>

Who are we? Lychee is Egypt’s premier homegrown healthy F&B brand, proudly serving since 2012. With a 5,000 sqm factory housing a Greek yogurt production line, central kitchen, and bakery, we ensure top-quality products for our 30+ branches in premium locations.<br>As part of our growth journey, we are excited to expand into Saudi Arabia, bringing our commitment to healthier food choices to a new market. Our mission is clear and unwavering: to make healthier food choices accessible and sustainable, empowering people to embrace a healthier lifestyle every day.<br>Lychee's offering has evolved across our four ever growing sales channels; branches, online, HORECA & modern trade, boasting our diverse product portfolio. From salads, wraps, warm bowls & natural juices to homemade granola, protein bars and of course our authentic Greek yogurt.<br>What will you be doing? Lead the day-to-day operations of 8 Lychee retail stores, ensuring smooth and consistent execution across all branches. Support and coach store managers and team members to elevate team performance and customer satisfaction. Plan and execute staffing need across the area, ensuring adequate shift coverage and efficient labor cost management. Own the full P&L responsibility for the area, driving profitability through effective cost control and revenue growth. Set and monitor sales targets, implementing initiatives to boost performance. Forecast orders accurately based on sales trends and stock levels to maintain optimal inventory without overstocking. Manage and minimize waste through smart planning, training, and daily tracking. Ensure high standards of product quality, cleanliness, hygiene, and customer service in every store. Analyze store KPIs, identify gaps, and act quickly to address any operational issues. Ensure compliance with health, safety, and food handling regulations. Collaborate with the supply chain and central kitchen to resolve any operational challenges. Provide clear and regular reporting to senior management on performance, challenges, and opportunities. Oversee and follow up on all maintenance issues across the 8 stores, ensuring quick resolution and minimal disruption to operations.<br>What are we looking for? Bachelor's degree in Tourism or any relevant field Minimum of 7 years of work experience; including 2 years as area manager within F&B retail industry Solid understanding of P&L management, waste control, and order forecasting Proven ability to hit sales targets and improve operational KPIsStrong leadership and team management skills with hands-on, lead by example approach Highly organized with great attention to detail and a sense of urgency Ability to work effectively in a fast-paced and collaborative environment.<br>At Lychee, we recognize and appreciate the unique strengths that each individual brings to our team. We are dedicated to fostering a workplace that values diversity and believes that a variety of perspectives, backgrounds, and experiences make a significant impact on our business success. We embrace and celebrate differences, viewing them as opportunities to enhance innovation, creativity, and overall company growth. We are an equal opportunity employer, committed to creating an inclusive environment where all employees can thrive and contribute their best.

<p><h4>Job description</h4> <p>We are currently seeking a highly organized and proactive executive assistant to GM to provide direct support to our General Manager. This role is key to ensuring the GM’s schedule and responsibilities are managed effectively in a fast-paced, dynamic environment.</p> <h4>Key responsibilities:</h4> <ul> <li>Manage the GM’s daily calendar, schedule appointments, and coordinate meetings</li> <li>Draft, review, and manage internal and external communications</li> <li>Prepare reports, presentations, and documents as needed</li> <li>Track tasks, deadlines, and follow-ups across departments</li> <li>Maintain confidentiality and handle sensitive information with discretion</li> <li>Serve as a liaison between the GM and internal teams or external partners</li> <li>Assist with event planning, project coordination, and operational support</li> </ul> <h4>Qualifications</h4> <h4>Requirements:</h4> <ul> <li>Prior experience as a personal assistant or executive assistant preferred</li> <li>Excellent time management and multitasking skills</li> <li>Strong verbal and written communication in English (Arabic is a plus)</li> <li>High proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li> <li>Discretion, professionalism, and a proactive attitude</li> <li>Familiarity with the travel or hospitality industry is a strong advantage</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p> <p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p> <p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p> <p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p> <p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p> <p>Hospitality is a work of heart. Join us and become a Heartist®.</p> <h4>Job description</h4> <p>Assist the Front Office Manager in organisation, implementation and planning matters in order to ensure that the department works flawlessly.</p> <p>In line with the hotel’s policies and procedures, manage and audit the department, set targets, communicate these targets and ensure that employees adopt them.</p> <p>Enhance the image of Rixos Hotels and its standards and direct employees in this regard.</p> <p>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p> <p>Follow up the notes written in the log book.</p> <p>Assist the Front Office Manager in ensuring coordination with other departments.</p> <p>Ensure that guest services and check-in and check-out procedures are carried out in accordance with Rixos Hotel’s standards and hospitality image, and instruct employees accordingly.</p> <p>In cases where the Front Office Manager is not present at the facility, ensure that external correspondence is carried out flawlessly and without delay.</p> <p>Ensure that all guest and statistical records are kept in full and submitted to the Front Office Manager on time.</p> <p>Assist the Front Office Manager in the actions to be taken in line with the suggestions, complaints and criticism in the “Through Our Guests’ Eyes” report.</p> <p>Control the daily reports.</p> <p>Monitor the proper use of the cash advance and master keys and inform the Front Office Manager.</p> <p>Attend to the integration of new employees in the team.</p> <p>Prepare and monitor the weekly schedules for employees.</p> <p>Follow up the VIP reservations and closely follow up any special requests.</p> <p>Check the order and accuracy of the folio to be entered into the city ledger.</p> <p>In the absence of the Front Office Manager, check that the Front Office applications comply with administrative rules and legislation. Ensure that official documents comply with applicable rules.</p> <p>Pay attention to the appearance and hygiene of subordinates.</p> <p>Organise activities and events aimed at working techniques and building team spirit and motivation as well as deliver professional trainings.</p> <p>Define general distribution of tasks in the Front Office Department.</p> <p>Attend the internal communication meetings of the Front Office Department. In the absence of the Front Office Manager, organise and hold internal communication meetings.</p> <p>Monitor the performance of Front Office employees and make assessments at the end of the season and submit comments to the Front Office Manager.</p> <p>Be open to problems and suggestions from employees and assist the Front Office Manager in handling these and finding solutions.</p> <p>Share notes about the training needs of employees with the Front Office Manager and assist in the planning and delivery of trainings.</p> <p>Deliver the best services and encourage colleagues in this respect, in awareness of the role that the services offered to guests play in the sales and marketing of the facility.</p> <p>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p> <p>Has knowledge of the region to assist in fully performing his/her job, knows the agencies and individuals that the hotel works with, deals closely with tour guides and continuously liaises with them.</p> <p>Work on the training of employees and, when necessary, take part in the training as a participant or trainer.</p> <p>Take part in the emergency response teams.</p> <p>Predict that all activities and purchased equipment and belongings may create disease for the environment, join all activities organised to protect biological diversity and share the responsibilities. Share individual responsibilities in order to increase environmental knowledge and carry on necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials etc.).</p> <p>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</p> <p>Implement responsibilities in order to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment and lead staff.</p> <p>Provide safe carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</p> <p>Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.</p> <p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p> <p>Carry out all responsibilities related to protection from pandemic disease and action response implemented at the facilities.</p> <h4>Qualifications</h4> <p><strong>Education:</strong> 4-year bachelor's degree</p> <p><strong>Experience:</strong> At least 5 years of related work experience following theoretical education.</p> <p><strong>Foreign language:</strong> Sufficient level of English to communicate effectively with guests and employees.</p> <p><strong>Courses and training:</strong> Prior attendance in seminars and trainings in the related field.</p> <p><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p> <p><strong>Skills:</strong> Knows, applies and ensures application of all services and product ranges in the related field. Has knowledge of other departments and processes that it affects. Expected to have expertise, acquired through technical training, and long-term work experience concerning the methods, advanced techniques, special equipment and work processes in the related field. Has excellent command of guest profiles. Trains his/her team on these and instructs them on how to address guests.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>The project coordinator is pivotal in supporting real estate development projects by working closely with the Sr. Project Manager to ensure the seamless execution of plans across design, construction, and handover stages. The role demands a strong focus on maintaining communication with internal and external stakeholders, coordinating project components, and ensuring timely deliverables. Success in this role hinges on the ability to manage multiple tasks in a dynamic environment, foster teamwork, and adapt to project specifications. A significant emphasis lies in the promotion of collaboration, accuracy in updates, and anticipation of necessary support to keep projects on track.</p> <h4>What you will do:</h4> <p><strong>General</strong></p> <ul> <li>Support the Sr. Project Manager in the coordination and execution of real estate development projects across design, construction, and handover stages.</li> <li>Assist in preparing and updating project schedules, progress reports, and key performance documentation.</li> <li>Coordinate with internal departments and external consultants/contractors to ensure timely delivery of project components.</li> <li>Follow up on action items and project deliverables, escalating issues as necessary to the senior Project Manager.</li> <li>Promote collaboration, ownership, and continuous improvement within the team.</li> <li>Manage multiple project tasks and priorities in a fast-paced environment.</li> <li>Build alignment and maintain communication among diverse internal and external stakeholders.</li> <li>Adapt quickly to changing project needs and timelines while maintaining accuracy and professionalism.</li> </ul> <h4>Required skills to be successful:</h4> <ul> <li>Proactive coordination skills to effectively manage project timelines and support needs.</li> <li>Exceptional communication and organizational skills for stakeholder management.</li> <li>Strong ability to swiftly adapt to dynamic project requirements.</li> <li>High attention to detail, particularly in architectural finishing and quality control.</li> </ul> <h4>What qualifies you for the role:</h4> <ul> <li>Minimum 7 years experience in real estate or construction project management, with at least 3 years at a reputable real estate developer.</li> <li>Proven expertise in contractual, schedule, and budget framework adherence.</li> <li>Strong communication, organizational, and follow-up skills.</li> <li>Solution-oriented approach with high negotiation capabilities.</li> <li>Highly presentable with excellent English language skills.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.<br><br>All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.<br><br>Join our motivated and vibrant Team and build your career with us.<br><br><br><br>Job Description<br><br>Lead and oversee all Rooms Division operations, including Front Office, Guest Experience, Housekeeping, Reservations, and related departments. Ensure seamless guest arrival, stay, and departure experiences while maintaining the highest levels of service excellence. Drive guest satisfaction scores and proactively manage guest feedback to identify opportunities for continuous improvement. Develop and implement departmental strategies, operating procedures, and service standards aligned with brand expectations. Monitor occupancy, room inventory, and revenue opportunities in partnership with the commercial and revenue teams. Manage departmental budgets, labour costs, productivity, and operational expenses. Lead, mentor, and develop the Rooms Division team, fostering a culture of accountability, collaboration, and continuous improvement. Deliver ongoing training, coaching, and development programmes to enhance service delivery and operational excellence. Drive employee engagement and motivation initiatives that support retention, performance, and a positive team culture. Conduct regular quality assurance inspections to ensure rooms, public areas, and guest facilities consistently meet luxury hospitality standards. Collaborate closely with Engineering, Food & Beverage, Wellness, and Experiences teams to ensure a seamless guest journey. Ensure compliance with health, safety, security, and company policies. Support sustainability initiatives and responsible tourism practices in line with Our Habitas values. Act as a senior leader and ambassador of the brand, promoting a positive and collaborative workplace culture. Maintain exceptional operational and service standards across all guest-facing areas within a remote luxury destination environment.<br><br>Qualifications<br><br>Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.<br><br>Minimum 5–7 years' experience in a Rooms Division leadership role within a luxury resort, lifestyle hotel, or boutique hospitality environment.<br><br>Strong resort experience is essential, with a preference for candidates who have worked in remote destinations, island resorts, desert resorts, safari lodges, or other experience-led hospitality environments.<br><br>Demonstrated success in leading, developing, and motivating multicultural teams.<br><br>Proven ability to deliver impactful training, coaching, and succession planning initiatives.<br><br>Strong understanding of luxury service standards and personalised guest experiences.<br><br>Ability to maintain consistently high operational and guest service standards while balancing commercial objectives.<br><br>Strong communication, organisational, and stakeholder management skills.<br><br>Fluent in English; additional languages are an advantage.

<p>The world needs more Intrepid people: Join a finance team where you'll do more than manage the numbers - you'll help shape the future of our business across Intrepid Egypt while supporting meaningful travel experiences for our customers! As a Finance Manager, you'll lead the Financial, System and Management Accounting functions for Intrepid Egypt. Working closely with our General Manager, and the Finance Shared Services team in Marrakech, you'll ensure strong financial controls, accurate reporting and statutory compliance. You'll also help drive our financial performance through budgeting, forecasting, reporting and commercial analysis. You'll partner with stakeholders across the region, manage risk, and lead a finance team that ultimately supports business success. If you're a commercially minded finance leader who enjoys combining technical expertise with strategic thinking, we'd love to hear from you! This is a full-time, permanent role based onsite in Cairo, Egypt. We work in a 3-2-1 hybrid model, with 3 days in the office and 2 days from home, including at least 1 office day on a Monday or Thursday.</p><p><strong>Desired Candidate Profile</strong></p><p>A degree in Accounting, Finance or a related discipline with a CA, CPA, ESAA or equivalent professional accounting qualification. <br>Minimum 5 years of managerial or senior role experience in Egypt. <br>Experience leading and guiding a team to success. <br>Strong experience managing financial reporting, management accounting, budgeting, forecasting and statutory compliance. <br>In-depth knowledge of Egyptian (ETA) tax laws, statutory reporting and compliance requirements. <br>Experience working with accounting systems and financial software such as D365. <br>Advanced Excel skills and the ability to analyse and interpret financial data effectively <br>Excellent communication skills in Arabic and English.</p>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646m; 268 rooms including 4 suites and 80 family rooms; 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <br> <h4>Job description</h4> <p>We are seeking a professional and empathetic Assistant Guest Relations Manager to join our hospitality team in Marsa Alam, Egypt. In this role, you will serve as a key point of contact for our guests, providing exceptional support and ensuring memorable experiences. As a bilingual professional fluent in German and French, you will bridge communication gaps and deliver personalized service to our diverse international clientele. This position combines guest relations expertise with administrative support, requiring someone who is organized, efficient, and genuinely passionate about guest satisfaction.</p> <ul> <li>Greet and welcome guests with warmth and professionalism, ensuring a positive first impression</li> <li>Address guest inquiries, concerns, and requests in German and French, providing timely and effective solutions</li> <li>Coordinate with various departments to fulfill guest requests and resolve issues promptly</li> <li>Maintain detailed guest records and documentation using property management systems</li> <li>Assist in organizing guest activities, excursions, and special events</li> <li>Provide cultural orientation and local information to international guests</li> <li>Handle guest complaints with empathy and professionalism, working toward satisfactory resolutions</li> <li>Support the Guest Relations Manager with administrative tasks, scheduling, and correspondence</li> <li>Ensure compliance with company policies and hospitality standards</li> <li>Contribute to a welcoming environment that encourages guest loyalty and positive reviews</li> <li>Perform other duties as assigned to support overall guest satisfaction objectives</li> </ul> <br> <h4>Qualifications</h4> <ul> <li>Fluent proficiency in German and French (written and verbal); English proficiency required</li> <li>Proven experience in guest relations, customer service, or hospitality industry</li> <li>Excellent interpersonal and communication skills</li> <li>Strong organizational and time management abilities</li> <li>Problem-solving mindset with the ability to handle challenging situations calmly</li> <li>Cultural awareness and sensitivity to diverse guest backgrounds</li> <li>Proficiency with guest management systems and Microsoft Office applications</li> <li>Ability to multitask and work efficiently in a fast-paced environment</li> <li>Professional demeanor with a friendly and empathetic approach</li> <li>Flexibility to work varied shifts, including weekends and holidays as required</li> <li>Preferred: Previous experience in a resort or hotel setting</li> <li>Preferred: Experience with multilingual guest services</li> </ul></p><p></p>

<p><h4>Company description</h4> <p>Gründe für Accor zu arbeiten?</p> <p>Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen dich so, wie du bist und bei uns findest du einen Beruf und eine Marke, die zu deiner Persönlichkeit passen.</p> <p>Wir unterstützen dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen dafür, dass deine Arbeit einen Sinn in deinem Leben hat und dass du auf deiner Reise mit uns die grenzenlosen Möglichkeiten von Accor erkunden kannst.</p> <p>Bei Accor kannst du jedes Kapitel deiner Geschichte selber schreiben, und gemeinsam können wir die Gastronomie und Hotellerie von morgen verändern.</p> <p>Tu das, was du liebst, trage etwas für die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS</p> <h4>Job description</h4> <p><strong>Kids Club Manager</strong></p> <p>The Kids Club Manager is responsible for overseeing the daily operations, programming, and team management of the Kids Club. This role ensures that all children’s activities are delivered in a fun, safe, and engaging environment that aligns with the entertainment standards.</p> <ul> <li>Oversee the day-to-day operations of the Kids Club, ensuring cleanliness, safety, and adherence to company standards.</li> <li>Develop, implement, and evaluate a dynamic schedule of age-appropriate activities and themed events.</li> <li>Manage Kids Club inventory, supplies, and budget under the supervision of the Entertainment Manager.</li> <li>Recruit, train, and supervise Kids Club team to maintain high service and safety standards.</li> <li>Deliver exceptional customer service and create memorable experiences for children and families.</li> <li>Communicate effectively with parents/guardians regarding their children’s participation and well-being.</li> <li>Handle guest feedback, concerns, and incidents promptly and professionally.</li> <li>Collaborate with the Entertainment Manager to plan and promote new and creative programs, themed events, and seasonal activities.</li> <li>Maintain accurate records of incidents, attendance, and staff certifications.</li> </ul> <h4>Qualifications</h4> <ul> <li>Degree or diploma in Hospitality, Education, Recreation, Childcare, or related field.</li> <li>Minimum 2 years of experience in children’s recreation, childcare, or entertainment management in similar role.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Knowledge of child safety and safeguarding procedures.</li> <li>Creative, energetic, and passionate about working with children.</li> <li>Flexibility to work evenings, weekends, and holidays as required.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.&nbsp;</p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is an exciting entry-level role with growth opportunities for a motivated applicant. Make it your next move.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Reporting to Sales Manager, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Establish, maintain, and use his library of reference materials, periodicals, texts and sales leads: stay abreast of market trends and hotel selling techniques.</li><li>Research the market on a continuing basis to determine where business comes from, what is the influence, who the hotel’s clients are, how they normally arrive in the city, etc.</li><li>Go on sales trip to promote and solicit business for the hotel.</li><li>Maintain close contacts within the community and in neighboring marketing areas, with airlines, travel agencies, commercial houses, private club, professional associates, etc. to procure new business for the hotel.</li><li>Review internal promotion pieces on a regular basis to ensure that all hotel sign, posters, tent cards, etc. are adequate, up-to-date, visually effective and consistent with high standards set by management.</li><li>Organize and promote, in cooperation with the Food and Beverage Department, special project such as Monthly Food Promotion, Café promotion, etc. to stimulate the Food &amp; Beverage sales within the community.</li><li>Coordinate with Front Office and Housekeeping Departments in handling of room reservations and customers’ inquiries, requests and complaints.</li><li>Direct, supervise and administer all personnel within the Sales Department.</li><li>Prepare and execute (in conjunction with the Public Relations Department) regular direct mail campaigns that stimulate local interest in the Hotel’s facilities, announce a special event, promote the credit card, etc.</li></ul><br>Qualifications<br><br><ul><li>Egyptian Nationality</li><li>Has his own Car and living in big Cairo</li><li>Discipline, good attitude and self-motivated</li><li>Passionate in guest experience and satisfaction</li><li>Able to work in a team &amp; good communication</li><li>Fluent in English both written and verbally</li><li>Must have experienced in the same position at least 2 years in an upscale hotel</li><li>Hotel or Business School graduates Higher Diploma or Bachelor Degree</li></ul><br>Additional Information<br><br><p><br>You will grow so fast because of development chances that will take&nbsp; with cooperated team<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>Support the Architectural Design Manager in coordinating and reviewing architectural designs across all project stages, ensuring full alignment with approved standards, regulatory requirements, and overall project objectives while maintaining design quality and consistency.</p> <h4>What you will do</h4> <ul> <li>Support the preparation of scopes of work for design packages.</li> <li>Assist in the design tendering process.</li> <li>Support the monitoring of project KPIs and tracking design progress against the development plan.</li> <li>Assist in design development from concept through to construction stages under the Design Manager’s supervision.</li> <li>Support coordination and follow-up with design consultants.</li> <li>Assist in ensuring compliance with Egyptian codes and authority requirements.</li> <li>Coordinate with MEP, structural, and internal stakeholders to ensure proper design integration.</li> <li>Support the maintenance of design quality, functionality, and constructability.</li> <li>Follow up on design-related matters during construction and assist in coordination with contractors.</li> </ul> <h4>Required skills to be successful</h4> <ul> <li>6-7+ years of experience in architectural design review and coordination; experience in design management is a plus.</li> </ul> <h4>What equips you for the role</h4> <ul> <li>Bachelor’s degree in Architecture is preferred; PMP certification is a plus.</li> <li>Strong experience coordinating with international and local consultants, as well as key stakeholders, with hands-on architectural exposure.</li> <li>Experience in scope of work preparation and design management is an advantage.</li> <li>Strong capabilities in architectural design, coordination, and design review.</li> <li>Proficiency in SketchUp and Revit is required.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>

<p>Sutherland is seeking an experienced Team Manager to join one of our growing Travel programs based onsite in Cairo. We're looking for a leader with a passion for travel along with strong sales leadership experience!</p><p>What You ll Do:</p><ul><li>Lead a team of full-cycle consultative luxury sales consultants</li><li>Coach, mentor &amp; develop your team to meet &amp; exceed sales/revenue targets.</li><li>Set the path to success by managing performance and service quality to guarantee customer satisfaction</li><li>Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations</li><li>Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line</li><li>Identify the training needs that will equip the staff with fundamental skills and knowledge</li><li>Have a thorough understanding of the various system tools and operational procedures utilized within the program</li><li>Collaborate with stakeholders on a regular basis for changes on promotions and updates</li><li>Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>What You ll Need:</p><ul><li>2+ years of consultative sales leadership experience in travel, ideally with luxury / high-ticket clients (e.g., travel agency, tour operator, hotel, cruise, or airline companies)</li><li>GDS experience will be a plus (Sabre/Amadeus)</li><li>Ability to coach, mentor and develop a team in order to successfully close complex sales and exceed revenue targets (to include up-selling)</li><li>Deep passion for travel and strong destination knowledge with a desire to help others explore the world</li><li>Polished, articulate communicator with emotional intelligence and active listening skills</li><li>Strong organization and high attention to detail to manage multiple journeys simultaneously</li><li>Self-motivated and performance-driven leadership experience</li><li>Comfortable in a dynamic, fast-paced, collaborative environment</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The Novotel 5 stars resort located directly on the red sea with a beach area of 646m ; 268 rooms including 4 suites and 80 family rooms; 5 outlets and Spa, offers a wonderful experience that can cater perfectly for all tastes<br>&nbsp;</p><br><br>Job Description<br><br><p>• &nbsp;Sort all the correspondence in the order of priority and process the reservation to the set standard<br>• &nbsp;Input, modify or cancel phone reservations into the system direcly and file accordingly<br>• &nbsp;Access the GDS / CRS / Internet regularly and input these reservations into the system<br>• &nbsp;Ensure that all the reservation requests are processed and confirmation and or cancellation letters, faxes or e-mails are sent out within 24 hour period.<br>• &nbsp;File all correspondence in a chronological and alphabetical order on a daily basis.<br>• &nbsp;Check all the reservations for the next days arrival and ensure that all the pertinent information regartding the stay and special requests are being fulfilled.<br>• &nbsp;Acquaint self with regular callers and acknowldge them by name.<br>• &nbsp;Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and / or FOM.<br>• &nbsp;Answer inquiries and / or promote hotel services and facilities. Answer questions on rates and room type availability.<br>• &nbsp;Ascertain callers needs though open ended questions and try to sell higher yield rooms.<br>• &nbsp;Use the correct guest history when making a reservation.<br>• &nbsp;Remain up to date with all the new promotions for the hotel as well as the ACCOR Group.<br>• &nbsp;Refer to the Credit Manager if credit facilities are required.<br>• &nbsp;Obtain approval from the Front Desk for same day reservation or on near sell-out dates.<br>• &nbsp;Refer requests for extension or change of payment for in-house guests to Front Desk.<br>• &nbsp;Perform any other duties that may be assigned from time to time by the management.</p><br><br>Qualifications<br><br><p>· Good interpersonal skills and self-confident.<br>· Guest oriented and service minded, with attention to quality.<br>· Good sales skills.<br>· Dynamic.<br>· Good presentation.<br>· A thorough and organized approach.</p><br> </div>

<p><h4>Company description</h4> <p>The Novotel 5 stars resort located directly on the Red Sea with a beach area of 646 m, 268 rooms including 4 suites and 80 family rooms, 5 outlets and spa, offers a wonderful experience that can cater perfectly for all tastes.</p> <h4>Job description</h4> <ul> <li>Sort all the correspondence in the order of priority and process the reservation to the set standard.</li> <li>Input, modify or cancel phone reservations into the system directly and file accordingly.</li> <li>Access the GDS / CRS / Internet regularly and input these reservations into the system.</li> <li>Ensure that all the reservation requests are processed and confirmation and/or cancellation letters, faxes or e-mails are sent out within 24 hour period.</li> <li>File all correspondence in a chronological and alphabetical order on a daily basis.</li> <li>Check all the reservations for the next day's arrival and ensure that all the pertinent information regarding the stay and special requests are being fulfilled.</li> <li>Acquaint self with regular callers and acknowledge them by name.</li> <li>Answer complaints regarding reservation and refer any problems to the Assistant Reservations Manager and/or FOM.</li> <li>Answer inquiries and/or promote hotel services and facilities. Answer questions on rates and room type availability.</li> <li>Ascertain callers needs through open ended questions and try to sell higher yield rooms.</li> <li>Use the correct guest history when making a reservation.</li> <li>Remain up to date with all the new promotions for the hotel as well as the ACCOR Group.</li> <li>Refer to the Credit Manager if credit facilities are required.</li> <li>Obtain approval from the Front Desk for same day reservation or on near sell-out dates.</li> <li>Refer requests for extension or change of payment for in-house guests to Front Desk.</li> <li>Perform any other duties that may be assigned from time to time by the management.</li> </ul> <h4>Qualifications</h4> <ul> <li>Good interpersonal skills and self-confident.</li> <li>Guest oriented and service minded, with attention to quality.</li> <li>Good sales skills.</li> <li>Dynamic.</li> <li>Good presentation.</li> <li>A thorough and organized approach.</li> </ul></p><p></p>

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a senior sales manager, you’re not just generating and managing group sales – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li>Generate and convert new business: research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals</li> <li>Build and maintain client relationships: serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability</li> <li>Develop targeted sales strategies: analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals</li> <li>Lead end-to-end sales process: prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue</li> <li>Manage booking details: coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<p><h4>Position summary</h4> <p>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to sales executives based on line rotation. Create spreadsheets to organize information related to sales and marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales or tours and answer questions about property facilities and services.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review</p><p></p>