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About Befit Sports Solutions:<br>Befit Sports Solutions is a leading provider of premium fitness, sports, and wellness solutions, offering world-class fitness equipment, sports flooring, and integrated solutions for commercial, corporate, hospitality, government, and private clients across the region.<br>As part of Al Khayyat Investments (AKI), Befit partners with internationally recognized fitness and sports brands to deliver high-quality solutions that support health, wellness, and active lifestyles. With a strong focus on innovation, customer experience, and premium service delivery, Befit continues to expand its presence across the GCC fitness and sports industry.<br>Job Summary:The Retail Manager will be responsible for leading and managing Befit’s retail operations, driving sales growth, enhancing customer experience, and ensuring operational excellence across all retail channels. The role will focus on maximizing revenue, improving retail performance, managing and developing the retail team, and strengthening Befit’s position as a premium fitness and sports solutions provider. The ideal candidate will have proven retail leadership experience within the fitness, sports, premium lifestyle, luxury, or high-end consumer brands, with a strong track record in sales performance, team management, customer experience, and retail operations.<br>Key Responsibilities:<br>Retail Operations & Sales Performance:Manage and oversee daily retail operations, ensuring achievement of sales targets, KPIs, and profitability objectives. Develop and implement retail strategies to drive revenue growth, customer acquisition, and market expansion. Monitor store performance, sales trends, conversion rates, average transaction value, and customer feedback. Ensure a premium customer experience aligned with Befit’s brand positioning. Lead retail campaigns, promotions, product launches, and seasonal initiatives.<br>Team Leadership & Development:Lead, coach, and develop the retail sales team to achieve business objectives. Set performance targets, conduct regular reviews, and implement team development plans. Manage workforce planning, scheduling, and resource allocation. Build a high-performance and customer-focused retail culture.<br>Brand & Customer Experience:Maintain premium brand standards across all customer touchpoints. Ensure effective product presentation and merchandising in line with brand guidelines. Build strong relationships with customers, fitness professionals, corporate clients, and key stakeholders. Drive customer loyalty and repeat business through exceptional service.<br>Inventory & Store Management:Monitor stock availability, inventory levels, and product movement to maximize sales opportunities. Coordinate with supply chain and commercial teams to ensure product availability. Ensure compliance with retail policies, procedures, and operational standards.<br>Reporting & Business Analysis:Prepare regular sales and operational reports. Analyze retail performance data and provide recommendations for improvement. Identify business growth opportunities and operational efficiencies.<br>Key Skills & Competencies:Strong retail management and commercial mindset. Proven ability to achieve sales targets and drive revenue growth. Excellent leadership and team management skills. Strong understanding of premium customer experience and brand positioning. Analytical skills with the ability to use data to improve performance. Strong communication, negotiation, and stakeholder management skills. Passion for fitness, sports, wellness, and lifestyle brands.<br>Qualifications & Experience:Bachelor’s degree in Business Administration, Retail Management, Marketing, or a related field. Minimum 7 years of retail experience, including at least 3 years in a retail management leadership role. Proven experience managing retail teams, store operations, and sales performance. Experience in premium, high-end, or international retail brands is highly preferred.<br>Preferred Industry Experience:Candidates should come from industries such as:Fitness Equipment & Sports Solutions Sports Retail & Apparel Premium Lifestyle Brands Luxury Retail Consumer Electronics / High-End Consumer Products Wellness & Health Brands Premium Automotive or Hospitality Brands
Role Purpose The PM / Department Project Manager - Brand & Development Management ensures that the department projects, initiatives, approvals, timelines, meetings, and action plans are properly organized, tracked, followed up, and reported. The role acts as the department coordination and control point, ensuring visibility, accountability, and timely progress across all ongoing projects and priorities. Key Responsibilities1. Department Project Tracking and Governance Maintain a full tracker of all Brand & Development projects and initiatives. Track project timelines, milestones, deliverables, pending approvals, and key decisions. Ensure each project has clear ownership, deadlines, required inputs, and next steps. Follow up with project owners and stakeholders to ensure actions are completed on time. Highlight delays, risks, and bottlenecks to department leadership.2. PM and Reporting Support Prepare weekly and monthly project status reports. Maintain dashboards covering project progress, pending actions, risks, approvals, and decisions needed. Consolidate inputs from different teams into structured reports. Prepare executive summaries for leadership review. Support the department in presenting project updates to senior management.3. Stakeholder Coordination Coordinate with internal departments including Finance, Legal, Strategy, Operations, Development, Procurement, HR, and Marketing. Follow up on required inputs, approvals, comments, and decisions. Ensure cross-functional dependencies are visible and properly tracked. Support communication between internal teams and external consultants, agencies, or partners. Escalate unresolved items to department leadership when required.4. Meeting Management and Action Follow-UpPrepare agendas for project meetings and departmental follow-up meetings. Ensure meeting objectives, required decisions, and pre-read documents are clear. Capture minutes of meetings, decisions, and action points. Maintain an action log with owners and deadlines. Follow up until actions are closed.<br>5. Documentation and Version Control Maintain organized documentation for all department projects. Ensure project documents, presentations, business cases, approvals, and trackers are properly filed. Manage version control for key documents. Support in preparing business cases, management presentations, project summaries, and approval notes. Ensure documents are updated and accessible to relevant stakeholders.6. Risk, Issue, and Decision Tracking Maintain a risk and issue log for the department projects. Identify delays, unclear ownership, missing inputs, or approval bottlenecks. Track decisions required from leadership. Prepare decision summaries to support faster approvals. Ensure critical items are escalated at the right time.7. Process Improvement Create simple templates for project tracking, action logs, meeting minutes, and status reports. Standardize how the department tracks and reports projects. Improve visibility and accountability across the department. Support a more structured way of working within Business Development and Brand Development.<br>Required Qualifications:Bachelor degree in Business Administration, Management, Project Management, Economics, Hospitality Management, or a related field. Minimum 5-7 years of experience in business consulting, project coordination, PMO, business support, departmental project management, or corporate project follow-up. Experience in hospitality, real estate, development, branding, consulting, or corporate environments is preferred. Project management certification is a plus but not mandatory. Required Skills:Strong project coordination and follow-up skills. Strong ability to organize multiple priorities at the same time. Excellent stakeholder management and communication. Strong reporting and presentation skills. Strong attention to detail. Ability to summarize complex topics clearly. Strong sense of ownership and accountability. Good business understanding. Strong Microsoft Office skills, especially Excel and Power Point. Ability to work under pressure and manage deadlines.
Job Vacancy: Deputy Maintenance Manager<br>Al Shaheen Trading & Industry is seeking to hire a qualified Deputy Maintenance Manager to join our team.<br> Requirements:<br>* Bachelor's Degree in Engineering (Mechanical, Electrical, Mechatronics, or a related field).* 5–6 years of experience in maintenance management within a manufacturing environment.* Strong leadership, analytical, and problem-solving skills.* Experience in preventive, corrective, and predictive maintenance systems.<br> Key Responsibilities:<br>* Develop and implement annual preventive and corrective maintenance plans for all production lines and facility equipment, including shearing machines, presses, forming machines, welding lines, powder coating systems, ovens, ammonia units, air compressors, and related equipment.* Supervise daily maintenance activities and ensure rapid response to emergency breakdowns to minimize downtime.* Analyze recurring equipment failures and implement root-cause solutions in coordination with mechanical, electrical, and automation teams.* Prepare detailed maintenance schedules for critical equipment such as presses, powder coating machines, conveyors, stacking systems, and ovens.* Coordinate with the Production Department to prioritize maintenance activities without affecting production schedules.* Monitor critical spare parts inventory, including motors, gearboxes, sensors, PLC systems, and bearings, ensuring adequate stock availability.* Supervise calibration programs and ensure the accuracy of measuring and control devices related to production and quality.* Implement and enhance preventive and predictive maintenance systems, including TPM and CMMS.* Monitor equipment energy consumption and work with relevant departments to improve operational efficiency.* Prepare accurate daily, weekly, and monthly reports covering breakdowns, downtime, maintenance costs, completion rates, and team performance.* Lead, develop, and manage mechanical, electrical, and technical maintenance teams while assigning tasks according to priorities.* Ensure strict compliance with industrial safety standards during all maintenance activities.* Participate in plant expansion projects and new production line installations, including commissioning and testing activities.* Propose equipment upgrades and improvement plans to increase efficiency, reduce energy consumption, and minimize breakdowns.* Develop annual maintenance programs and schedules for preventive and corrective maintenance activities.* Monitor machine performance and analyze recurring failures to implement permanent corrective actions.* Coordinate maintenance schedules with production management to ensure uninterrupted operations.* Monitor spare parts and maintenance tools inventory and submit purchase requests when necessary.* Develop and update maintenance procedures and technical instructions in compliance with quality and safety standards.* Establish emergency maintenance plans to address critical breakdowns and reduce production interruptions.* Prepare and monitor the annual maintenance budget and analyze variances.* Supervise installation and start-up activities for new equipment in cooperation with suppliers and technical teams.* Follow up on training and development programs for maintenance technicians to enhance their technical competencies.* Prepare periodic reports for top management regarding maintenance performance, downtime, completion rates, and maintenance costs.* Contribute to continuous improvement initiatives aimed at increasing production line efficiency.* Train newly hired employees and submit performance evaluation reports to the HR Department after the training period.* Ensure full implementation of Occupational Health & Safety policies and procedures within the department and maintain a safe working environment for all employees.<br> Working Conditions:<br>* Working Hours: 8 hours per day* Working Days: Saturday to Thursday* Accommodation Provided* Transportation Provided* Social Insurance Provided* Medical Insurance Provided<br>How to Apply:<br>Please send your updated CV via Email Or Whats App to:<br>01080777203
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>ROLE SUMMARY<br><br>We’re looking for a Category Manager to join the team and focus on growing our own Grocery Store “t Mart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br><br>WHAT’S ON YOUR PLATE?<br><br>Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply. Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy. Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy. Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc. Reviewing and resolving any issues with local suppliers. Assortment: Ensuring cost efficiency across our consumers that meets their needs/wants. Defining and maintaining the local assortment and integrating the basic assortment for the department/categories. Providing regional teams with information regarding products and quantities needed for international and regional contracts. Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc. Price: Pricing the items based on pricing guidelines and recommended prices for PL/Imported items. Collecting market prices and conducting country price audits. Promos: Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment. Developing the country promotion calendar. Following up and ensuring effective execution of all activities required for each promotional event. Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends. <br><br>Qualifications<br><br>WHAT DID WE ORDER?<br><br>You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting. You have built teams and led cross-functional projects at scale. You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved. You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you. You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools. You have excellent analytical and communication skills, and always like to be hands-on with several tools. Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission. Language skills: Fluent English and Arabic would be highly advantageous.
Company: Fathy Ibrahim — a premium Egyptian gifting brand (jewelry, watches, perfumes), established 1928 Location: [october] Reports to: [CEO / COO] Team: Customer Service (via CS Supervisor), Fulfillment, Shipping, [Warehouse]About the Role We're looking for an E-commerce Operations Manager to lead and own all of our online operations — everything that happens after a customer places an order. You'll be responsible for fulfillment, shipping, customer service, and warehouse operations, making sure every order reaches the customer accurately, quickly, and in a way that reflects our premium brand. This is an operations leadership role. You'll manage team leaders and their teams, improve processes, control costs, and be accountable for the speed and quality of our entire e-commerce operation. Key Responsibilities Order Fulfillment Own the end-to-end order fulfillment process, from order received to dispatched Ensure orders are prepared accurately (correct item, quantity, SKU) and packaged to premium brand standards Reduce order preparation time and eliminate fulfillment errors Set and track fulfillment KPIs (order accuracy, preparation time, on-time dispatch) Shipping & Last-Mile Manage relationships with shipping companies [e.g. Ship Blu and others]Ensure fast, reliable delivery and monitor shipping performance Handle shipping issues, delays, and failed deliveries Control shipping costs and negotiate rates with carriers Track and improve delivery times and success rates Customer Service Oversee the customer service function (through the CS Supervisor) across all channels — Instagram, Whats App, Facebook, Tik Tok, Phone, Email, and Google/web reviews Ensure response time under 1 hour and case resolution within 24 hours Ensure a premium brand voice and high customer satisfaction Use customer feedback to drive operational improvements Warehouse & Inventory Oversee warehouse operations, organization, and stock accuracy Ensure inventory is correctly tracked and reconciled Coordinate with procurement on stock levels and replenishment Minimize stock discrepancies and losses Returns & Reverse Logistics Own the returns and exchange process end-to-end Ensure returns are handled quickly and tracked accurately Analyze return reasons and reduce return rates Team Leadership Lead and develop the operations team, including the CS Supervisor, fulfillment, shipping, and warehouse staff Set clear targets, monitor performance, and coach team leaders Build and improve processes, SOPs, and workflows across all functions Ensure smooth coordination between fulfillment, shipping, CS, and warehouse Reporting & Improvement Report on operational performance to management (weekly and monthly) Track key metrics across fulfillment, shipping, CS, and inventory Identify bottlenecks and continuously improve speed, cost, and quality Support the company's scaling — new stores, higher order volumes, and system upgrades [e.g. Odoo/ERP]Requirements[4–7]+ years of experience in e-commerce operations, fulfillment, logistics, or supply chain Proven experience leading and managing teams across operations functions Strong understanding of order fulfillment, shipping, and warehouse operations Experience managing shipping/courier relationships (last-mile delivery in Egypt) Experience with e-commerce platforms (Shopify preferred) and operations/ERP systems Strong analytical skills — comfortable with metrics, KPIs, and process improvement Excellent organizational and problem-solving skills Ability to work fast and manage multiple functions simultaneously[Bachelor's degree in a relevant field]Preferred Experience in premium/luxury retail or a brand-conscious environment Experience scaling operations during company growth Familiarity with ERP implementation (e.g. Odoo) What We Offer Competitive salary A leadership role with real ownership and impact The opportunity to build and scale operations for a growing premium brand
About Enpal:<br>Enpal is Europe’s leading new-energy company, on a mission to accelerate the energy transition by building a decentralized, digital, and sustainable energy infrastructure for households across Europe. Founded in Germany, Enpal has grown rapidly into a large-scale energy technology platform combining renewable hardware, intelligent software, and data-driven optimization. Enpal offers a fully integrated home energy ecosystem that includes solar panels, battery storage systems, heat pumps, EV chargers, and smart meters, all connected through its AI-powered energy management platform. This platform enables real-time optimization of energy generation, storage, and consumption—making energy more affordable, efficient, and resilient for customers. With a fast-growing international footprint, Enpal operates a strong operations hub in Egypt, supporting critical business functions and working in close collaboration with cross-functional teams in Germany and across Europe. The company combines the speed and ownership of a startup with the scale and complexity of a mature, asset-heavy, technology-driven organization.<br>Job Profile Summary:<br>We are seeking a proactive and detail-oriented Project Manager (German Speaker) to join our Operations team. In this role, you will take ownership of complex operational projects and cases beyond standard processes, actively driving process improvements, optimization initiatives, and cross-functional alignment, with a strong focus on leveraging AI-driven solutions to enhance efficiency and scalability.<br>The ideal candidate has 2–5 years of experience in project management, process management, or process optimization within a fast-paced environment. You thrive in structured and unstructured problem-solving, enjoy improving systems at scale, and are comfortable working across multiple stakeholders. Experience using AI tools to optimize workflows is required. Strong German and English communication skills are essential.<br>Key Duties and Responsibilities:<br>Take full ownership of complex operational cases and projects, including contract changes, special requests, and system-related exceptions Lead process management and process optimization initiatives, identifying inefficiencies and implementing scalable improvements Leverage AI tools and automation solutions to optimize workflows, reduce manual effort, and improve operational efficiency Use SQL (nice to have) for data extraction, analysis, and reporting to support decision-making and process improvements Analyze existing workflows, define optimization opportunities, and drive execution of improvements Collaborate closely with cross-functional teams such as Legal, Finance, and Customer Care to resolve operational and project-related challenges Monitor, track, and analyze key performance indicators (KPIs), preparing insights and reports for leadership Support and lead operational ad-hoc projects, including the development of new standards in operations and contract management Ensure accurate execution, documentation, and continuous improvement of non-standard processes within internal systems Drive alignment between teams to ensure efficient end-to-end process execution<br>Qualifications and Experience:<br>2–5 years of experience in project management, process management, process optimization, or a fast-paced operational environment Strong hands-on experience in process management and process optimization (must have) Experience using AI tools to optimize workflows and operational processes (must have) SQL skills are a strong plus (nice to have) for data analysis and reporting Strong analytical and structured working style with the ability to simplify complex processes Highly proactive, solution-oriented mindset with strong ownership mentality Comfortable working in a dynamic, high-growth environment with changing priorities Proficient in Microsoft Office; experience with CRM systems (e.g. Salesforce) is a strong plus Fluent in German and English, both written and spoken Strong communication skills and ability to work effectively across multiple stakeholders High attention to detail and ability to manage multiple priorities simultaneously
Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish remote engineering hubs, and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces, and content focused on creating impact and growth across the different interactions.<br><br>Robusta is a tech agency working with a diverse client base across different sectors and industries on implementing digital transformation programs. Engagements are typically focused on digitization of existing operations and processes and/or activation of digital customer engagement channels. With a team of 100+ tech and market consultants, robusta maintains an impactful footprint across EMEA and engages with its clients through its two key operations hubs in Egypt and Germany. You will be working with our partner Hyperone.<br><br>Job Overview: <br><br>The E-Commerce Manager is responsible for owning and scaling the full digital commerce business across website, mobile app, and operational ecosystem. The role drives sustainable growth in revenue and profitability while improving customer retention (MARC as the north-star metric), ensuring operational excellence, and leading a high-performing cross-functional team. The role is accountable for end-to-end e-commerce P&L performance, digital strategy execution, and continuous improvement of customer experience, unit economics, and service quality.<br><br>Job Responsibilities<br><br>Own the end-to-end e-commerce business including growth, commercial planning, customer experience, operations, marketplaces, and customer service Drive MARC growth through acquisition, retention, and reactivation strategies, ensuring sustained month-on-month improvement Deliver GMV and net revenue targets in line with the annual business plan across website and mobile app Improve profitability per order by optimizing commercial levers, cost structure, and operational efficiency Ensure strong operational KPIs including on-time delivery, low cancellation rates, and optimized cost per order Own and manage the e-commerce commercial calendar in coordination with Commercial teams Co-own the digital and tech roadmap with CX/Tech teams to ensure alignment with business priorities and customer needs Conduct monthly performance reviews with Operations and Finance, identifying gaps, inefficiencies, and improvement opportunities Lead cross-functional execution across Commercial, Operations, CX, Marketing, Tech, and Finance to deliver annual targets Lead, manage, and develop a growing e-commerce team (:80 members, including 5 direct reports) Drive innovation, digitization, and marketplace expansion initiatives to unlock new growth channels Own monthly and quarterly performance reporting to the Digital Steering Committee with clear variance analysis and mitigation plans<br><br>Requirements<br><br>Bachelor's degree or higher 10+ years of overall business experience, with at least 2-3 years in e-commerce leadership roles Strong preference for Grocery or FMCG e-commerce experience Proven experience managing end-to-end e-commerce or digital P&L responsibility Strong commercial and financial acumen with ability to manage key metrics such as GMV, MARC, ROAS, AOV, retention, and cost per order Experience in marketplaces (e.g., Amazon, Jumia, Noon, or similar platforms) is highly desirable Strong leadership experience managing large, cross-functional teams High proficiency in Arabic and English Strong analytical mindset with data-driven decision-making capability Entrepreneurial mindset with strong execution focus and ownership mentality<br><br>Benefits<br><br>Attractive compensation package Social and medical insurance Collaborate with industry-leading tech talents Nurture your career in a dynamic growth culture
Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>Job Summary The Channels and Beyond Banking Support Manager is responsible for ensuring the availability, performance, and operational support of digital banking channels and beyond banking platforms. The role oversees the support, maintenance, and continuous improvement of customer-facing systems, including loyalty and customer engagement solutions, campaign management platforms, and personal finance management services, ensuring seamless customer experiences and alignment with business objectives.<br>Key Responsibilities<br>Digital Channels & Beyond Banking Support Manage and provide L2/L3 support for digital banking channels, including mobile banking, internet banking, APIs, and beyond banking ecosystems. Monitor system health, availability, and performance to ensure compliance with SLAs. Coordinate incident management, root cause analysis, and problem resolution with internal teams and vendors. Plan and execute upgrades, patches, and release activities.<br>Loyalty & Customer Engagement Systems Support and maintain loyalty platforms, rewards programs, and customer engagement solutions. Ensure seamless integration between loyalty systems and banking channels. Monitor campaign effectiveness, customer segmentation, and engagement metrics. Collaborate with business teams to enhance customer retention and loyalty initiatives.<br>Campaign Management Manage and support campaign management platforms used for targeted marketing and customer communication. Ensure campaign execution, data integrity, and timely delivery across channels. Troubleshoot issues related to campaign workflows, customer targeting, and reporting. Coordinate with marketing and analytics teams to optimize campaign performance.<br>Personal Finance Management (PFM) Support Personal Finance Management solutions, including budgeting, spending analysis, financial insights, and aggregation services. Ensure data accuracy and secure integration with core banking and external systems. Work with business stakeholders to enhance customer financial wellness capabilities. Monitor system performance and address customer-impacting issues promptly.<br>Operations & Service Management Ensure compliance with ITIL processes including incident, problem, change, and release management. Maintain operational procedures, runbooks, and knowledge base documentation. Coordinate with vendors and third-party providers for issue resolution and service improvements. Provide on-call support and participate in major incident management activities.<br>Continuous Improvement Identify opportunities to automate support processes and improve operational efficiency. Analyze trends and recommend enhancements to increase system stability and customer satisfaction. Participate in digital transformation initiatives and new product rollouts.<br>Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.7+ years of experience supporting digital banking applications or customer engagement platforms. Experience with digital channels, mobile banking, internet banking, and API-based ecosystems. Hands-on experience with:Loyalty and rewards management systems. Customer engagement and campaign management platforms. Personal Finance Management (PFM) solutions. Incident, problem, and change management processes. Strong troubleshooting and analytical skills. Experience working with vendors and cross-functional teams. Familiarity with ITIL practices and service management tools.<br>Preferred Skills Understanding of Open Banking and API integrations. Experience with SQL, Splunk, monitoring tools, and middleware technologies. Knowledge of Dev Ops, CI/CD pipelines, and cloud platforms. ITIL Foundation certification or equivalent.
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<p>At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven calibers with entrepreneurship mindset. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are looking for a dynamic, customer-obsessed, and organized self-starter to join as an Account Manager to grow the 3P marketplace in Egypt.
<br> <br>This position is chartered with acquiring, developing and managing high value accounts that secure new products selection, value pricing & convenience to our customers. Specifically, this individual will be responsible for analyzing product selection gaps and execute GTM strategies to attract key market players to join the eCommerce and maximize our products’ selection edge & customer base accordingly. <br> <br>Primary Responsibilities:
<br> <br> - Developing a thorough understanding of the market segment, seasonality and global trends/events, and continually monitoring competitor efforts<br> - Identifying, prospecting, and acquiring high-potential sellers to our platform through direct sales visits, events, and presentations.<br> - Guiding sellers through sharing best-practices of online selling, including data-driven insights that help sellers achieve high standards of delivery, customer experience & business targets.<br> - Collaborating with and influencing a number of internal and external stakeholders to understand and resolve seller issues.<br> - <br>Key job responsibilities<br>Effectively prioritize and lead a portfolio of selling partners to realize the product family's opportunities and goals (both Inputs/Outputs metrics).<br>Be your seller partners' consultant, providing them with data-driven insights and advice to optimize their success and grow their business<br>Identify key business opportunities of your categories via spotting popular brands, trends, and pricing to ensure managing the portfolio toward a growth plan<br>Conduct deep dive analysis on issues affecting selling partners' business performance and provide the Voice of the Seller as an input into product development and process improvement.<br>Work closely with selling partners, educating them about Amazon’s high standards of Delivery and Customer Experience.<br>Track and report business development results, analyze data, interpret reports and information, and publish recommendations & action plans for your portfolio of selling partners.<br>Partner with multiple stakeholders to align programs and initiatives to help drive the growth of your selling partners portfolio.<br>Lead a variety of projects that drive growth and improve Customer Experience and Seller Experience in Egypt. Partner with regional teams to drive automation and scalability across organization.<br>- Bachelor's degree or equivalent, or 3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience<br>- 2+ years of inside sales experience<br>- Knowledge of procurement and source to pay methods at small and medium businesses<br>- Experience influencing at all levels within an organization, particularly at the executive level<br>- Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Product Manager"<br>Job purpose:Responsible for the strategy and roadmap of a product. He acts as the voice of the market and customers and secures the results of the progress of product development process. He monitors and leads the product during the whole product-life cycle.<br>Responsibilities:<br>1. Understanding the Market and Customers:Conducting market analyses, identifying customer needs, market trends and competition. Understanding the eco-system. Monitoring, gathering and analyzing customer feedback. Benchmark our solution with leading international and local POS software providers<br>2. Defining the Product Vision and Strategy:Work with Product team to define, own, and execute a high-level vision and roadmap defining product vision, strategy and roadmap in alignment with business goals. Identifying market opportunities/USPs. Creating product strategy. Translate the product roadmap features into well-defined product requirements and specifications.<br>3. Bug and Issue Management:Accurately report bugs and work with development team in bug fixing bugs as well as assisting in testing and accepting fixes.<br>4. Planning and Prioritization:Defining high-level product features and requirements. Prioritizing features based on customer value, business objectives, and technical feasibility. Creating product roadmaps and high-level timelines for development and launch.<br>5. Monitoring the Product Development Process:Collaborating with cross-functional teams, including engineering, design, marketing, sales, and customer support. Providing guidance and clarification if necessary. Making decisions and resolving issues that arise during Build phases. Assist in the testing of new releases of client and server-side applications.<br>6. Product Launch and Iteration:Coordinating all aspects of the product launch. Working with marketing to develop effective marketing campaigns and go-to-market strategies. Monitoring product performance. Drive Product out-phasing.<br>7. Stakeholder Management:Communicating and aligning the product vision, strategy, and progress to various stakeholders, including executives, development teams, all other departments and external partners. Work closely with Operations, Commercial and Customer Success to identify product gaps and bugs with the Product.<br>Qualifications: <br>5-7 years of relevant experience in Product Management5-7 years of relevant experience in POS Software and a passion for the industry High knowledge of the POS Software market and ecosystem including the main players Excellent spoken and written English with proven track record of communication with stakeholders, vendors as well as technical English Client focused with a history of working with customers to understand and delight the customer in delivering an exceptional product Fintech/payments experience a plus Deep technical knowledge of the product portfolio Programming / development background a plus Familiar with retail and/or Hospitality and/or Food sectors and their POS software journeys Familiar with the marketplace/ integration landscape in the region including what are the key software integration requirements and who the key players are for each integration type Experience in Agile software development and tools (Jira, Confluence)
Established in 2008, Geidea epitomizes customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain a competitive advantage as we grow, we are currently looking for a new "Product Manager"<br>Job purpose:Responsible for the strategy and roadmap of a product. He acts as the voice of the market and customers and secures the results of the progress of product development process. He monitors and leads the product during the whole product-life cycle.<br>Responsibilities:<br>1. Understanding the Market and Customers:Conducting market analyses, identifying customer needs, market trends and competition. Understanding the eco-system. Monitoring, gathering and analyzing customer feedback. Benchmark our solution with leading international and local POS software providers<br>2. Defining the Product Vision and Strategy:Work with Product team to define, own, and execute a high-level vision and roadmap defining product vision, strategy and roadmap in alignment with business goals. Identifying market opportunities/USPs. Creating product strategy. Translate the product roadmap features into well-defined product requirements and specifications.<br>3. Bug and Issue Management:Accurately report bugs and work with development team in bug fixing bugs as well as assisting in testing and accepting fixes.<br>4. Planning and Prioritization:Defining high-level product features and requirements. Prioritizing features based on customer value, business objectives, and technical feasibility. Creating product roadmaps and high-level timelines for development and launch.<br>5. Monitoring the Product Development Process:Collaborating with cross-functional teams, including engineering, design, marketing, sales, and customer support. Providing guidance and clarification if necessary. Making decisions and resolving issues that arise during Build phases. Assist in the testing of new releases of client and server-side applications.<br>6. Product Launch and Iteration:Coordinating all aspects of the product launch. Working with marketing to develop effective marketing campaigns and go-to-market strategies. Monitoring product performance. Drive Product out-phasing.<br>7. Stakeholder Management:Communicating and aligning the product vision, strategy, and progress to various stakeholders, including executives, development teams, all other departments and external partners. Work closely with Operations, Commercial and Customer Success to identify product gaps and bugs with the Product.<br>Qualifications: <br>5-7 years of relevant experience in Product Management5-7 years of relevant experience in POS Software and a passion for the industry High knowledge of the POS Software market and ecosystem including the main players Excellent spoken and written English with proven track record of communication with stakeholders, vendors as well as technical English Client focused with a history of working with customers to understand and delight the customer in delivering an exceptional product Fintech/payments experience a plus Deep technical knowledge of the product portfolio Programming / development background a plus Familiar with retail and/or Hospitality and/or Food sectors and their POS software journeys Familiar with the marketplace/ integration landscape in the region including what are the key software integration requirements and who the key players are for each integration type Experience in Agile software development and tools (Jira, Confluence)
Generic Responsibilities Coordinate between team members in fulfilment of the Settlement and Charge Back set plan. Assist the Head in ensuring the dissemination of policy & procedures and efficient & effective performance of responsibilities. Monitor a small group of employees with lower or same seniority. Ensure that officers & junior officers/ apprentice receive periodic training. Evaluate staff work and provide feedback through performance evaluation. Quarter sample review for RCSA compliance & report for incidents properly. Participate in providing periodical analytical reports/ presentation.<br>Key Responsibilities Settlement and Reconciliation Approve settlement & reconciliation of all transactions related to Cards & Digital banking channels;Covered Card payment transactions from different channels (Branch Payment/ ATM Payment/Payment through Fawry/ Payment through Internet Banking/ Cards purchase & incomplete payment transactions). Electronic Transactions from different service providers (Tahweel switch tracking system/ NPC FTP/ Fawry FTP/ Internet Banking). Digital Banking Electronic transactions (Fawry bill Payment/ Fawry E-collection/Internet Banking Covered Card Payments/ E-wallet/ Company Payroll through Internet Banking). Approve settlement and reconciliation for On-Us and Off-Us Issuer/ acquirer transactions. Review and approve the settlement of other Banks’ cards with ADIB Covered Card in coordination with Remittances to execute transaction through ACH / Swift as per the SLA. Manage the settlement relationship between ADIB, Master Card & Visa for different transactions (i.e. pending purchases against available balances, covered card rejected transactions, disputes & surplus entries…etc). Monitor Covered Card rejected transactions and direct the required reprocessing. Review and approve entries for (Visa Cards Acquirer Settlement - Acquirer & Issuer - Covered Cards issuer Settlement (master) / Covered Card adjusting entries GLs - Post reconciliation entries (differences). Review and report FX transactions to Treasury. Ensure monthly EBC invoices review. Cooperate with Compliance & Governance regarding the international transactions report. Support Collection – Consumer Risk by manual processing of monthly Covered Card waiving, delinquent and Written off customers. Chargeback Review charge back requests received from Branches & Digital Banking services (Fawry Utility Bill Payment – Ewallet Cash in & out – Ewallet transfers). Ensure handling chargeback cases related to ADIB customers & cases received from Other Banks. Monitor chargeback suspense account. Investigate the received chargeback cases and assign the proper reason code in accordance with Master Card regulation to avoid penalties and assure abidance with the predetermined timeframe. Ensure applying Master Card / VISA regulations updates to avoid noncompliance penalties. Manage the relation with Master Card regarding chargeback transactions to ensure receiving the response within time line as per Master Card regulations to avoid losses. Supervise & ensure proper control of unit reporting process and ensure downloading the daily and monthly-related reports. Supervise & ensure efficient regulatory compliance by monitoring and control the processes to avoid any breach and possible penalties. Oversee handling the related UAT testing and review the results to ensure correct implementation. Ensure proper handling & resolving complaints in cooperation with Consumer Rights Protection – Compliance & Governance – in accordance with the policies and procedures and identified SLA. And any other assigned Tasks.<br>Minimum Qualifications Bachelor degree Master degree is preferable<br>Minimum Experience:TL: 6-8 years of relevant experience. Manager: 8+ years of relevant experience in similar role.<br>Job-Specific Knowledge & Skills: Strong knowledge of Bank functions, responsibilities & processes. Excellent analytical skills. Excellent command of MS Office (Word, Excel, Power Point).
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Manager - Controllership - R2R<br><p><b>Ready to turn bold ideas into real-world impact?</b><br> At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.<br> <br>If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. <br> <br>Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.<br> Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.</p><br><br><br><p><b>Job Description</b></p><br><br>Responsibilities
Handle journal entries, account reconciliations, and monthly/quarterly close activities.
Ensure adherence to accounting policies and internal control frameworks.
Support audit documentation and compliance processes.
Collaborate with finance teams for reporting and analysis.
Contribute to process improvements and system enhancements.<br><p><b>Qualifications</b></p><br><br>Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance<br><p><b>Certifications</b></p><br><br>Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok<br><p><b>Required Skills</b></p><br><br>Balance Sheet Accounting, Balance Sheet Account Reconciliations, Customer Experience (CX), External Reporting, Financial Analysis Reporting, Financial Close, Financial Consolidations, General Accounting, General Ledger (GL), General Ledger Reconciliations, Reconciliations, Record To Report (R2R), Stakeholder Management<br><p><b>Language</b></p><br><br>English (Required)<br><p><b>Language Proficiency - </b></p><br><br>Advanced - C1<br><p><b>Additional Job Location - </b></p><br><br><br><p><b>Job Type</b></p><br><br>Regular<br><p><b>Master Skill List - </b></p><br><br>Controllership - R2R<br><p><b>Remote Type - </b></p><br><br>Hybrid<br><p><b>Work Shift - </b></p><br><br>Standard (Egypt)<br><p><b>Why join Genpact?</b><br>• <b>Lead AI-powered transformation</b> – Drive innovation and solve real-world business challenges that matter<br>• <b>Make an impact </b>– Help global enterprises solve business challenges that matter <br>• <b>Accelerate your career</b> – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead<br>• <b>Work with the best</b> – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day <br>• <b>Thrive in a values-driven culture</b> – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress <br> <br>Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. <br>Let’s build tomorrow together. <br> <br>Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. <br>Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. </p><br><br><br> </div>
ROLE:<br>We are seeking an experienced and dynamic Commercial Manager to drive revenue growth, optimize digital media operations, and lead strategic client partnerships within elements of Augustus brands, including Lovin Dubai, Lovin Abu Dhabi and the 12 Smashi TV verticals.. The ideal candidate will have a proven background in digital media agencies, strong commercial acumen, and expertise in managing high-value client portfolios and media investments across platforms. This role requires a combination of strategic vision, hands-on management of commercial activities, and the ability to deliver innovative solutions that maximize ROI for both clients and the agency.<br>KEY RESPONSIBILITIES : Commercial Strategy & Revenue Growth Develop and implement the Publisher's digital media commercial strategy to achieve revenue targets and profitability. Identify and capitalize on new business opportunities in local and Regional markets (GCC). Drive upselling and cross-selling strategies across client portfolios to grow account revenues. Lead pricing strategy development for media services, ensuring competitive positioning and margin optimization. Client Relationship Management Act as the primary commercial liaison for key clients, building and maintaining long-term partnerships. Oversee negotiation of media contracts, partnerships, and service agreements with clients and suppliers. Build and manage Long-Term Agreements (LTAs) with key clients, ensuring mutually beneficial, strategic partnerships that provide consistent revenue streams. Ensure exceptional service delivery and client satisfaction, translating into account retention and growth. Provide clients with Post Campaign reports & data-driven insights and strategic recommendations to improve campaign effectiveness and ROI. Media Planning & Operations Oversee the commercial performance of paid media campaigns across all major digital platforms (Google, Meta, Tik Tok, Programmatic, etc.). Collaborate with internal teams (Media Planners, Buyers, Account Managers, Content Writer, Video Editors & Graphic Designers) to ensure media strategies align with client objectives. Analyze market trends, audience behavior, and platform updates to inform go-to-market and media investment strategies. Team Leadership & Development Lead and mentor a team of Commercial Executives, and Account Managers, fostering a high-performance culture. Provide training and development on commercial best practices, client negotiation, and media monetization. Align team efforts with agency growth objectives and KPIs. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media. Reporting & Analytics Utilize CRM tools to document and track all stages of the client acquisition process, from initial pitching and proposal submission for prospective clients to deal closure. Monitor and report on commercial performance, revenue forecasts, and profitability to senior management. Develop and present business reviews and ROI reports for key accounts. Use data analytics tools and dashboards to inform commercial decisions and drive optimization. Innovation & Industry Trends Stay ahead of digital media trends, platform changes, and emerging technologies to maintain a competitive edge. Introduce innovative commercial models, including performance-based pricing and value-added services. Represent the agency at industry events, pitches, and conferences, showcasing thought leadership in digital media.<br>Requirements 1- Personal Traits & Skills Strong understanding of digital media buying, performance marketing, and programmatic advertising. Excellent negotiation and communication skills with the ability to influence stakeholders. Strategic thinker with a data-driven and results-oriented approach. Ability to manage multiple high-value accounts and projects simultaneously in a fast-paced environment. Strong leadership and team management capabilities.<br>2- Academic & Certifications Bachelor’s degree in Marketing, Business, Media, or a related field (MBA is a plus). Professional Experience Minimum 4-5 years of experience in a digital media agency commercial role, with a proven track record of revenue growth. Experience managing client portfolios with multi-million-dollar media budgets. Proven expertise in Regional markets (GCC) is a plus.<br>PEOPLE :<br>Assist in fostering a high performance led culture; play a central role in recruiting new talent and retention of existing talent in the team/business Act as a strong leader with the ability to listen effectively and influence a team Actively contribute to the leadership in terms of agency/sector vision and be seen as a leader – displaying gravitas, managing difficult client relationships, and demonstrating an understanding of business finance Create and drive initiatives to strengthen skills, promote loyalty, enthusiasm and culture of a practice or the office through training and/or other responsibilities<br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. <br>Augustus is a Middle Eastern digital media company based in Dubai and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>Values We understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.<br>• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act
<p>Job Summary We are seeking a commercially focused and customer-oriented Retail Manager Fitness & Wellness (B2B) to join our Commercial and Retail Team for one of our clients. The ideal candidate will be responsible for managing and growing B2B retail operations across the fitness and wellness sector, developing strong relationships with business customers, and delivering consistent sales and profitability results. This role will oversee retail performance, product availability, merchandising standards, and client engagement across gyms, fitness studios, wellness centres, sports clubs, corporate wellness providers, and other business partners.</p><p>Key Responsibilities</p><ul><li>Develop and implement B2B retail strategies to achieve sales, revenue, margin, and profitability targets.</li><li>Manage day-to-day retail operations across business accounts, partner locations, and relevant sales channels.</li><li>Build and maintain strong relationships with gyms, fitness studios, wellness centres, sports clubs, corporate wellness providers, and other commercial partners.</li><li>Identify opportunities to increase product distribution, retail sales, account penetration, and customer engagement.</li><li>Manage the full B2B retail cycle, including account onboarding, product selection, pricing, ordering, merchandising, stock management, and ongoing account development.</li><li>Work with partners to understand their commercial needs and recommend appropriate fitness, wellness, lifestyle, and retail product solutions.</li><li>Monitor product availability, stock levels, replenishment, order fulfilment, and inventory accuracy across B2B accounts.</li><li>Ensure retail displays, product presentation, promotional materials, and merchandising standards are consistently maintained.</li><li>Develop and execute promotional campaigns, product launches, seasonal initiatives, and commercial activation plans with business partners.</li><li>Analyse sales performance, product trends, customer feedback, and account profitability to identify growth opportunities.</li><li>Prepare regular sales, inventory, account performance, and forecast reports for internal stakeholders.</li><li>Collaborate closely with Sales, Marketing, Operations, Supply Chain, Finance, and Customer Success teams to deliver a seamless B2B retail experience.</li><li>Support contract discussions, pricing reviews, trading terms, and commercial negotiations with business clients.</li><li>Conduct regular account visits, business reviews, product training sessions, and partner meetings.</li><li>Represent the company at fitness, wellness, retail, and industry networking events.</li></ul><p>Qualifications</p><ul><li>Strong experience in retail management, B2B account management, commercial operations, or a related field.</li><li>Previous experience in the fitness and wellness industry is mandatory.</li><li>Proven experience managing business accounts, retail partnerships, or multi-site commercial operations.</li><li>Demonstrated ability to achieve sales, revenue, margin, and customer retention targets.</li><li>Experience managing product ranges, stock availability, merchandising, and retail performance.</li><li>Strong understanding of B2B retail, wholesale, distribution, and account development principles.</li><li>Experience working with gyms, fitness studios, wellness centres, sports clubs, healthcare providers, or corporate wellness organisations is highly preferred.</li></ul><p>Technical Skills</p><ul><li>Hands-on experience with CRM, retail management, inventory management, or enterprise resource planning systems.</li><li>Sales reporting, forecasting, stock analysis, and performance tracking.</li><li>Account planning, commercial reporting, and budget management.</li><li>Microsoft Office Suite and Google Workspace, including strong Excel or spreadsheet skills.</li><li>Experience preparing presentations, business reviews, commercial proposals, and account plans.</li><li>Knowledge of merchandising, point-of-sale processes, product launches, and promotional planning.</li></ul><p>Competencies</p><ul><li>Strong commercial awareness with a results-oriented approach.</li><li>Excellent relationship-building and stakeholder management abilities.</li><li>Strong negotiation, influencing, and communication skills.</li><li>Customer-focused with a clear understanding of B2B partner needs.</li><li>Strong organisational and time management abilities.</li><li>Analytical approach to sales, stock, account, and profitability data.</li><li>Proactive, adaptable, and confident working in a fast-paced environment.</li><li>Ability to work independently and collaboratively across multiple teams.</li><li>Strong attention to detail and commitment to operational excellence.</li></ul><p>Must-Have Requirements</p><ul><li>Previous retail management or B2B commercial experience is mandatory.</li><li>Previous experience in the fitness and wellness industry is mandatory.</li><li>Proven ability to manage and grow business accounts or retail partnerships.</li><li>Demonstrated experience achieving sales and commercial performance targets.</li><li>Strong understanding of inventory, merchandising, account management, and B2B retail operations.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong experience in retail management, B2B account management, commercial operations, or a related field.</li><li>Previous experience in the fitness and wellness industry is mandatory.</li><li>Proven experience managing business accounts, retail partnerships, or multi-site commercial operations.</li><li>Demonstrated ability to achieve sales, revenue, margin, and customer retention targets.</li><li>Experience managing product ranges, stock availability, merchandising, and retail performance.</li><li>Strong understanding of B2B retail, wholesale, distribution, and account development principles.</li><li>Experience working with gyms, fitness studios, wellness centres, sports clubs, healthcare providers, or corporate wellness organisations is highly preferred.</li><li>Hands-on experience with CRM, retail management, inventory management, or enterprise resource planning systems.</li><li>Sales reporting, forecasting, stock analysis, and performance tracking.</li><li>Account planning, commercial reporting, and budget management.</li><li>Microsoft Office Suite and Google Workspace, including strong Excel or spreadsheet skills.</li><li>Experience preparing presentations, business reviews, commercial proposals, and account plans.</li><li>Knowledge of merchandising, point-of-sale processes, product launches, and promotional planning.</li><li>Strong commercial awareness with a results-oriented approach.</li><li>Excellent relationship-building and stakeholder management abilities.</li><li>Strong negotiation, influencing, and communication skills.</li><li>Customer-focused with a clear understanding of B2B partner needs.</li><li>Strong organisational and time management abilities.</li><li>Analytical approach to sales, stock, account, and profitability data.</li><li>Proactive, adaptable, and confident working in a fast-paced environment.</li><li>Ability to work independently and collaboratively across multiple teams.</li><li>Strong attention to detail and commitment to operational excellence.</li><li>Previous retail management or B2B commercial experience is mandatory.</li><li>Previous experience in the fitness and wellness industry is mandatory.</li><li>Proven ability to manage and grow business accounts or retail partnerships.</li><li>Demonstrated experience achieving sales and commercial performance targets.</li><li>Strong understanding of inventory, merchandising, account management, and B2B retail operations.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Join Us</b>
<br></span><p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><br><br><br><b>Role Purpose</b>
<br><p>The Associate Manager – Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup & Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup & Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p><br><br><br><b>Job Profile</b>
<br><p><strong>Infrastructure services practice leadership</strong></p><br>
<ul>
<li>Lead and manage the Infrastructure Solutions & Services practice.</li>
<li>Establish delivery standards, methodologies, and best practices.</li>
<li>Define infrastructure service offerings and delivery frameworks.</li>
<li>Drive capability development and technical excellence across the team.</li>
<li>Build and maintain infrastructure solution reference architectures.</li>
<li>Develop service delivery models aligned with customer requirements.</li>
<li>Support strategic growth and expansion of infrastructure services.</li>
</ul>
<p><strong>Solution Design & Consulting Leadership</strong></p><br>
<ul>
<li>Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li>
<li>Review and approve infrastructure designs and implementation approaches.</li>
<li>Ensure solutions align with customer business objectives and technical requirements.</li>
<li>Provide executive-level consulting and advisory services.</li>
<li>Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li>
<li>Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br><strong>Project Management:</strong></li>
</ul>
<ul>
<li>Ensure successful delivery of infrastructure projects and programs.</li>
<li>Govern project quality, timelines, and scope.</li>
<li>Monitor project resource utilization.</li>
<li>Review delivery risks and mitigation plans.</li>
<li>Support large-scale and strategic customer engagements.</li>
<li>Ensure projects meet agreed SLAs and KPIs.<br><strong>Stakeholder Management:</strong></li>
</ul>
<ul>
<li>Serve as the senior escalation point for infrastructure engagements.</li>
<li>Build trusted advisor relationships with customers.</li>
<li>Collaborate with sales, presales, product teams, and partner organizations.</li>
<li>Participate in executive steering committees and governance forums.</li>
<li>Support bid responses, proposals, and customer presentations.<br><strong>Risk Management</strong></li>
<li>Identify technical, operational, financial, and delivery risks.</li>
<li>Develop mitigation strategies and contingency plans.</li>
<li>Ensure infrastructure resilience and service continuity.</li>
<li>Oversee major incident management and root cause analysis.</li>
<li>Support disaster recovery and business continuity programs.<br><strong>Compliance & Auditing</strong></li>
<li>Ensure infrastructure services comply with regulatory requirements.<br>Ensure alignment with:<br>-ISO 27001<br>-ISO 20000<br>-NIST Framework<br>-ITIL Best Practices<br>-Business Continuity Standards<br>-Data Protection Regulations</li>
<li>Support internal and external audits.</li>
<li>Ensure governance and quality standards are maintained.</li>
</ul><br><br><b>Competencies and Qualifications</b>
<br><p><strong>Core competencies, knowledge and experience:</strong></p><br>
<ul>
<li>10 years of experience in infrastructure technologies and enterprise IT environments.</li>
<li>Minimum 5 years of experience managing technical delivery teams.</li>
<li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field.</li>
<li>Proven experience delivering large-scale infrastructure transformation programs.</li>
<li>Strong consulting and customer engagement experience.</li>
<li>Experience managing multi-disciplinary technical teams.</li>
<li>Strong financial and commercial awareness.</li>
<li>Strong communication, presentation, and negotiation skills.</li>
<li>Experience working in enterprise and service provider environments.</li>
<li>Excellent command of English.<br><strong>Must have technical / professional qualifications: </strong></li>
<li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li>
<li>Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>o Storage Technologies (Dell, NetApp, HPE)<br>o Backup and Disaster Recovery (Veeam, Commvault) <br>o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>o ITSM Solutions.<br>o Azure, AWS knowledge is a plus.<br>o ITIL Knowledge.</li>
</ul><br><br><b>Not a perfect fit?</b>
<br><p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><br><br><br><b>Who we are</b>
<br><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><br>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><br>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><br>
<p>Together we can.</p><br><br><br><br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Field Marketing Manager (FMM) is responsible for building the local face of Red Bull in their field in the most relevant way and in line with the global and national strategies and priorities. They build strong local networks including opinion-leaders and key influencers both online (social media) and offline. They create and implement marketing initiatives in the four key pillars of the marketing mix (Consumer Collecting, Sports, Culture and Communications) leveraging On Premise, Off Premise and New Business opportunities and encompassing local needs and specificities and therefore impacting the heart of local consumers, ultimately leading to the successful development of the business. The Field Marketing Manager is constantly out "in the field" to make things happen, this is not an "office" job.</p><p>RESPONSIBILITIES</p><p>Areas that play to your strengths</p><p>All the responsibilities we'll trust you with:</p><p>Expand all</p><p>Strategic Direction and Rightness of Brand Priorities</p><ul><li>Infuse global and national Red Bull priorities, strategies and the Red Bull philosophy in the field focusing on building a local face of our global brand.</li><li>Ensure top-notch understanding of the consumer in various fields across the region which forms the basis of local idea generation and execution.</li><li>Define ideas and programs which build brand image and increase understanding of the product functionality on a local level (working closely with National Marketing Specialists).</li><li>Be the regional intelligence, sharing market insights (consumer insights, competitors, etc.) with the national team.</li><li>Work in conjunction with the regional sales team to build mental availability hand in hand with the physical availability within On Premise, Off Premise and New Business environments and ensuring the product is at arms reach in every field marketing activity.</li><li>Deliver the annual approved business plan for the region.</li><li>Drive relevance across a variety of consumption occasions and moments of need through tailored messaging, amplification of occasion campaigns and activating the right big moments in the region.</li><li>Set the regional communication strategy together with national specialists based on national programs and regional priorities in order to boost local output.</li><li>Work cross-functionally, managing internal and external requests in line with the annual business plan priorities.</li></ul><p>Premium Appeal of Local Pride</p><ul><li>Create and support local key events, scenes and marketing opportunities in line with Red Bull brand values and relevant to the local consumer and media landscape, with a focus on participation.</li><li>Ensure that every consumer experience with the brand is a positive one thanks to love for the detail and premium execution at events and all other field marketing activities.</li><li>Always have the consumer and brand eye in every single initiative and ensure we talk to the consumer in the most effective and efficient way with a strong focus on digital and social media, while ensuring that all the communication stays within the brand equity.</li><li>Add value to selective 3rd party events by determining the appropriate level of Red Bull brand support and branding with the objective of increasing brand visibility and product usage in relevant scenes.</li><li>Build a top-notch network and sustainable relationships with the key influencers of the region (local authorities, local sport and cultural opinion leaders relevant to our target, entrepreneurial and start-up communities, media outlets (TV, radio, print, digital and social media)).</li><li>Incorporate Red Bull athlete activations in your plans and build smart 360 plans to amplify reach.</li><li>Continually re-apply global, national and regional best practices when and where it makes sense.</li><li>Activate content of the Red Bull Media Network by identifying the right opportunities and contribute ideas & concepts.</li><li>Foster a premium and aspirational local face of the brand on Red Bull's local social media owned channels.</li><li>Leverage the Event Vehicle program in the right way to excite and surprise consumers.</li></ul><p>Marketing Innovation</p><ul><li>Understand the latest generational trends by being close to our consumers and talking to our networks in the different scenes.</li><li>Involve the local team in idea generation for the field and capitalize on their personal university lifestyle to identify technology/digitally/socially driven consumer trends early.</li><li>Create new and innovative ideas that bring the brand to life, tapping into local networks, scenes and opinion-leaders, and execute these ideas with the right balance between the 4 pillars of the marketing mix, based on the knowledge and ownership of your region and the global and national priorities.</li><li>Ensure digital and social media sit at the heart of every field marketing activity.</li><li>Identify and selectively support cross-marketing opportunities (with sales, marketing and Red Bull Media House).</li></ul><p>Organizational Capabilities and Enabling Structure</p><ul><li>Act as a role model and display the Red Bull values with a consistent tone of voice that is motivating and inspiring.</li><li>Source, hire, train and manage FMSs who fit the brand, have a Red Bull attitude and perfectly fit the field scenes.</li><li>Coach FMSs in sourcing, hiring and training their Student Brand Managers and Wings and approve every hiring personally.</li><li>Set regional objectives and clear goals for FMSs to ensure accountability to their key deliverables and conduct on-going, mid-year and end of year performance evaluations.</li><li>Provide on-going coaching and support to ensure FMSs achieve their deliverables.</li><li>Regularly assess and identify development needs of the FMS working closely with the Head of Field to help make it happen.</li><li>Identify and nurture key talent for the potential space-to-shine opportunity.</li><li>Train the regional team (including sales) on necessary brand strategies and relevant execution guidelines.</li><li>No regretted losses in the field marketing team and encourage internal promotions.</li></ul><p>Driving Efficiencies</p><ul><li>Implement and uphold a clean logistical system for warehousing and infrastructure to ensure having the right tools and management in place to support the local needs, succeeding in premium appearance.</li><li>Develop and manage the regional budget with the support of the line manager and national specialists.</li><li>Constantly identify cost saving opportunities and other efficiencies for the company in the region.</li><li>Manage field expenses and general administration.</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Infuse global and national Red Bull priorities, strategies and the Red Bull philosophy in the field focusing on building a local face of our global brand.</li><li>Ensure top-notch understanding of the consumer in various fields across the region which forms the basis of local idea generation and execution.</li><li>Define ideas and programs which build brand image and increase understanding of the product functionality on a local level (working closely with National Marketing Specialists).</li><li>Be the regional intelligence, sharing market insights (consumer insights, competitors, etc.) with the national team.</li><li>Work in conjunction with the regional sales team to build mental availability hand in hand with the physical availability within On Premise, Off Premise and New Business environments and ensuring the product is at arms reach in every field marketing activity.</li><li>Deliver the annual approved business plan for the region.</li><li>Drive relevance across a variety of consumption occasions and moments of need through tailored messaging, amplification of occasion campaigns and activating the right big moments in the region.</li><li>Set the regional communication strategy together with national specialists based on national programs and regional priorities in order to boost local output.</li><li>Work cross-functionally, managing internal and external requests in line with the annual business plan priorities.</li><li>Create and support local key events, scenes and marketing opportunities in line with Red Bull brand values and relevant to the local consumer and media landscape, with a focus on participation.</li><li>Ensure that every consumer experience with the brand is a positive one thanks to love for the detail and premium execution at events and all other field marketing activities.</li><li>Always have the consumer and brand eye in every single initiative and ensure we talk to the consumer in the most effective and efficient way with a strong focus on digital and social media, while ensuring that all the communication stays within the brand equity.</li><li>Add value to selective 3rd party events by determining the appropriate level of Red Bull brand support and branding with the objective of increasing brand visibility and product usage in relevant scenes.</li><li>Build a top-notch network and sustainable relationships with the key influencers of the region (local authorities, local sport and cultural opinion leaders relevant to our target, entrepreneurial and start-up communities, media outlets (TV, radio, print, digital and social media)).</li><li>Incorporate Red Bull athlete activations in your plans and build smart 360 plans to amplify reach.</li><li>Continually re-apply global, national and regional best practices when and where it makes sense.</li><li>Activate content of the Red Bull Media Network by identifying the right opportunities and contribute ideas & concepts.</li><li>Foster a premium and aspirational local face of the brand on Red Bull's local social media owned channels.</li><li>Leverage the Event Vehicle program in the right way to excite and surprise consumers.</li><li>Understand the latest generational trends by being close to our consumers and talking to our networks in the different scenes.</li><li>Involve the local team in idea generation for the field and capitalize on their personal university lifestyle to identify technology/digitally/socially driven consumer trends early.</li><li>Create new and innovative ideas that bring the brand to life, tapping into local networks, scenes and opinion-leaders, and execute these ideas with the right balance between the 4 pillars of the marketing mix, based on the knowledge and ownership of your region and the global and national priorities.</li><li>Ensure digital and social media sit at the heart of every field marketing activity.</li><li>Identify and selectively support cross-marketing opportunities (with sales, marketing and Red Bull Media House).</li><li>Act as a role model and display the Red Bull values with a consistent tone of voice that is motivating and inspiring.</li><li>Source, hire, train and manage FMSs who fit the brand, have a Red Bull attitude and perfectly fit the field scenes.</li><li>Coach FMSs in sourcing, hiring and training their Student Brand Managers and Wings and approve every hiring personally.</li><li>Set regional objectives and clear goals for FMSs to ensure accountability to their key deliverables and conduct on-going, mid-year and end of year performance evaluations.</li><li>Provide on-going coaching and support to ensure FMSs achieve their deliverables.</li><li>Regularly assess and identify development needs of the FMS working closely with the Head of Field to help make it happen.</li><li>Identify and nurture key talent for the potential space-to-shine opportunity.</li><li>Train the regional team (including sales) on necessary brand strategies and relevant execution guidelines.</li><li>No regretted losses in the field marketing team and encourage internal promotions.</li><li>Implement and uphold a clean logistical system for warehousing and infrastructure to ensure having the right tools and management in place to support the local needs, succeeding in premium appearance.</li><li>Develop and manage the regional budget with the support of the line manager and national specialists.</li><li>Constantly identify cost saving opportunities and other efficiencies for the company in the region.</li><li>Manage field expenses and general administration.</li><li>Build smart and mutually beneficial partnerships by working with other brands, organisations and networks that bring added value such as expertise, networks, goods, budget or facilities.</li><li>Outsource local media-related activities to the right regional experts to maximise outcome.</li><li>Coordinate with agencies and specialised companies when outsourcing event logistics.</li><li>Share best practices on Collaboration.</li></ul><p></p></section>
Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of the Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape. .<br>Our success is powered by our people. Our culture is what makes Beside a fun and rewarding place to work. We encourage our employees to act like entrepreneurs and we are always seeking new ways to amaze the customer.<br>Store Manager<br>The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.<br>Responsibilities Support the Management Team in achieving store and KPI targets in order to meet the overall organizational objectives. Set and execute sales performance goals to increase profitability Hire, train, and assess store employee's productivity and performance Maintain orderly, presentable appearance of the store Oversee stock and store operations Maintain up-to-dateproduct knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.<br>Qualifications High school education or equivalent experience2+ years' store management experience Customer centric with a positive attitude Knowledge of changes in fashion trends
Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story
Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation. Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market. Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative & Forward Thinkingwww.geidea.net<br>To maintain competitive advantage as we grow, we are currently looking for a new Database Administration Manager:<br>Job purpose:The Database Administration Manager is responsible for leading the organization’s database infrastructure strategy, ensuring high availability, performance, scalability, security, and reliability of all Postgre SQL and Microsoft SQL Server environments. This role manages the DBA team, drives technical excellence, and oversees database design, maintenance, monitoring, automation, and disaster recovery across enterprise systems<br>Key accountabilities and decision ownership:Team Leadership Lead and mentor the database administration team, fostering technical growth and collaboration. Assign tasks, provide technical guidance, and conduct performance evaluations. Establish database standards, policies, and best practices for Postgre SQL and SQL Server. Collaborate with development, infrastructure, and application support teams to align database solutions with business needs. Database Management Install, configure, and maintain Postgre SQL and Microsoft SQL Server instances across on-premises and cloud environments. Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Manage database upgrades, patching, migrations, and consolidation projects. Design and implement scalable database architectures, including partitioning, sharding, and clustering. Oversee schema design, normalization, and indexing strategies for high-performance applications. Performance & Monitoring Monitor database performance using tools such as pg Admin, pg_stat_statements, SQL Server Management Studio (SSMS), and third-party monitoring platforms. Perform advanced query optimization, index tuning, and execution plan analysis. Implement proactive monitoring, alerting, and capacity planning solutions. Lead performance engineering initiatives to support mission-critical workloads. Backup & Disaster Recovery Design and maintain enterprise backup strategies using native tools (pg Back Rest, SQL Server Backup) and third-party solutions. Implement and test disaster recovery procedures, including point-in-time recovery and log shipping. Manage high availability (HA) and disaster recovery (DR) architectures such as Always On Availability Groups, failover clustering, replication, and Postgre SQL streaming replication. Security & Compliance Implement robust database security controls, including role-based access, encryption (TDE, pgcrypto), and auditing. Ensure compliance with organizational and regulatory standards (GDPR, HIPAA, SOX). Oversee vulnerability management, patching, and secure configuration baselines.<br>Requirements Technical Skills Strong expertise in Microsoft SQL Server (installation, configuration, HA/DR, performance tuning). Strong expertise in Postgre SQL (replication, partitioning, query optimization, extensions). Advanced SQL query optimization, execution plan analysis, and performance troubleshooting. Experience with HA/DR solutions: Always On, failover clusters, log shipping, Postgre SQL replication. Knowledge of database monitoring tools (Prometheus, Grafana, SQL Profiler, pg Admin). Strong knowledge of Linux (RHEL/Ubuntu) and Windows Server environments. Familiarity with scripting and automation (Power Shell, Bash, Python). Soft Skills Proven leadership and team management skills. Strong problem-solving and analytical abilities. Ability to manage critical production systems under pressure. Excellent communication and cross-functional collaboration skills.<br>Experience8+ years of database administration experience with SQL Server and Postgre SQL.3+ years in a database leadership or management role. Experience managing large-scale production databases and mission-critical systems.<br>Preferred Qualifications Experience with cloud-native databases (AWS RDS, Azure SQL, Aurora Postgre SQL). Knowledge of database automation frameworks (Ansible, Terraform, CI/CD pipelines). Familiarity with Dev Ops practices and infrastructure-as-code. Experience in data platform strategy and modernization initiatives.<br>Emerging Technologies & Future-Focused Practices Experience with Kubernetes Operators for databases (e.g., Crunchy Postgres Operator, SQL Server Operator) to manage containerized database workloads. Knowledge of hybrid cloud strategies and multi-cloud database deployments. Familiarity with serverless database offerings (Aurora Serverless, Azure SQL Database serverless). Exposure to data streaming and integration platforms (Kafka, Debezium, Change Data Capture). Understanding of observability practices for databases, including distributed tracing and advanced telemetry. Awareness of AI-driven performance tuning and emerging automation tools for query optimization. Ability to evaluate and adopt next-generation storage and compute technologies (NVMe, persistent memory, cloud-native storage).<br>Our values guide how we think and act - They describe what we care about the most Customer first - It’s embedded in our design thinking and customer service approach Open - Openness allows us to constantly improve and evolve Real - No jargon and no excuses! Bold - Constantly challenging ourselves and our way of thinking Resilient – If we fail, we bounce back stronger than before Collaborative - We know that we can achieve a lot more as a team We are changing lives by constantly striving for a better solution Click apply below and become part of the Geidea story