Telesales Jobs in Egypt

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>As the Partner Development Manager, you will be responsible for building, managing and scaling channel partnerships for Intella, focusing on creating sustainable growth through alliances with system integrators, distributors and resellers.<br> You will enable partners to deliver intella solutions at scale with the aim of generating qualified leads.<br> Partners Recruitment, Onboarding &amp; Enablement · Manage the relationship with existing regional channel partners, including day-to-day relationship management and establishing productive, professional relationships with key personnel in assigned partner accounts.<br> · Build new partnerships across the MEA region in alignment with Intella’s go-to-market strategy · Enable and train relevant partner stakeholders to be able to demo and generate business leads for intella’s solutions Partners Account Management · Build strong relationships with relevant partners’ stakeholders to facilitate communication and collaboration · Plan and execute joint go-to-market and customer acquisition activities with the partners, for both enterprise and SMB scale motions · Participate in the partner planning process focusing on mutual performance goals, revenue targets, and main milestones governing the success and profitability of the partnership · Build partner commercial constructs and ensure partner compliance with established agreements Through-Partner Pipeline Generation · Engage with the partner to generate a qualified leads pipeline of enterprise accounts · Act as a liaison between intella’s enterprise sales team and channel partners, introducing qualified leads and ensuring robust communication between the partner and intella sales team throughout the sales process.<br> · Design and manage through-partner SMB scale motions Job Specification: • Previous experience in similar roles driving B2B channel sales for technology solutions • Previous experience driving scale motion through partners • 5 to 7 years of experience • MEA Region – multi-country territory experience</span> </div>

Job Description Develop and execute the company’s e-commerce strategy to drive online sales, revenue growth, and customer acquisition. Manage the day-to-day operations of e-commerce platforms, ensuring accurate product listings, pricing, promotions, inventory availability, and content updates. Monitor website performance, customer behavior, conversion rates, and sales KPIs to identify growth opportunities. Plan and implement online campaigns, promotional calendars, and product launches in coordination with the marketing and commercial teams. Apply digital marketing knowledge to enhance online traffic, customer engagement, and conversion rates. Optimize the customer journey and website experience to improve retention and overall customer satisfaction. Coordinate with internal teams and external agencies to ensure effective campaign execution and platform performance. Prepare regular reports on sales performance, campaign results, customer behavior, and market trends. Monitor competitors and e-commerce developments within the Saudi market. Identify and implement opportunities to improve operational efficiency and online revenue. Job Requirements Bachelor’s degree in Marketing, Business Administration, E-Commerce, or a related field.5–8 years of relevant experience in e-commerce, including experience in a similar leadership role. Strong practical experience in managing e-commerce platforms and online sales operations. Solid knowledge of digital marketing, online campaigns, customer acquisition, and conversion optimization. Strong experience in the Saudi market, either through working for a Saudi company or managing Saudi clients/accounts within a marketing agency. Experience with e-commerce analytics, reporting tools, and performance KPIs. Strong analytical, commercial, and problem-solving skills. Excellent communication, coordination, and stakeholder-management skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. Retail experience is an advantage but is not mandatory.

As the Partner Development Manager, you will be responsible for building, managing and scaling channel partnerships for Intella, focusing on creating sustainable growth through alliances with system integrators, distributors and resellers. You will enable partners to deliver intella solutions at scale with the aim of generating qualified leads.<br><br>Requirements<br><br>Partners Recruitment, Onboarding & Enablement<br><br> Manage the relationship with existing regional channel partners, including day-to-day relationship management and establishing productive, professional relationships with key personnel in assigned partner accounts Build new partnerships across the MEA region in alignment with Intella's go-to-market strategy Enable and train relevant partner stakeholders to be able to demo and generate business leads for intella's solutions<br><br>Partners Account Management<br><br> Build strong relationships with relevant partners' stakeholders to facilitate communication and collaboration Plan and execute joint go-to-market and customer acquisition activities with the partners, for both enterprise and SMB scale motions Participate in the partner planning process focusing on mutual performance goals, revenue targets, and main milestones governing the success and profitability of the partnership Build partner commercial constructs and ensure partner compliance with established agreements<br><br>Through-Partner Pipeline Generation<br><br> Engage with the partner to generate a qualified leads pipeline of enterprise accounts Act as a liaison between intella's enterprise sales team and channel partners, introducing qualified leads and ensuring robust communication between the partner and intella sales team throughout the sales process Design and manage through-partner SMB scale motions<br><br>Job Specification:<br><br> Previous experience in similar roles driving B2B channel sales for technology solutions Previous experience driving scale motion through partners 5 to 7 years of experience MEA Region - multi-country territory experience

Location: EL GOUNA<br>Job Purpose Orascom Hotel Management is looking for an E-Commerce Coordinator with experience in online distribution channels. The department covers 25 properties cross destinations (El Gouna, Taba Heights, Oman, Montenegro, Switzerland)<br>Key Responsibilities1. Online Booking & Channels Create and update room types, rate plans, packages, and promotions online. Ensure online travel sites (OTAs, IBE) display correct availability and pricing. Verify that our booking systems (PMS, Syn Xis, OPERA, Site Minder) are fully synced with online channels. Maintain cancellation policies and restrictions during peak periods. Monitor and resolve rate discrepancies across all online channels. Ensure timely processing and payment of invoices.2. Content Management Upload and maintain high-quality photos, room details, and hotel information. Assist in designing and promoting special offers and packages for online sales.3. Reporting & Analysis Prepare weekly and monthly e-commerce production reports. Monitor booking trends and provide recommendations to improve online sales.4. Teamwork & Support Collaborate with Front Office, Reservations and Revenue teams to ensure accurate information. Assist in troubleshooting issues related to online bookings or content updates.<br>Requirements Location: El-Gouna; candidates must be able to relocate. Bachelor’s degree in hospitality, Marketing, or Business is preferred. Fluent in written and spoken English. Highly computer literate: expert in Excel, quick learner of new technologies and software. Self-motivated, adaptable, and detail oriented. Experience using OTA extranets or hotel CRS/PMS systems (Syn Xis, OPERA, Site Minder, etc.) is a plus. Excellent communication and organizational skills. I am willing to learn and work collaboratively as part of a team.<br>Deadline: 3 September 2026.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br>Key Responsibilities <br> Record and reconcile customer invoices with approved Sales Orders and Delivery Notes <br>to ensure accuracy and completeness. <br> Process customer payments and accurately post receipts to the appropriate customer <br>accounts. <br> Verify that all payments correspond to related invoices and promptly investigate and <br>resolve any discrepancies. <br> Prepare and issue Credit Notes related to returns, discounts, rebates, and other approved <br>adjustments in accordance with company policies. <br> Coordinate with the Sales Team to monitor overdue accounts and implement effective <br>collection strategies to reduce outstanding receivables. <br> Conduct regular customer account reconciliations to ensure the accuracy of invoices, <br>payments, and credit notes. <br> Prepare periodic Accounts Receivable reports, highlighting overdue balances, collection <br>status, and actions taken. <br> Support month-end and year-end closing activities through reconciliation of the Accounts <br>Receivable sub-ledger with the General Ledger. <br> Provide supporting documentation and financial information required for internal and <br>external audits. <br> Maintain accurate customer records and ensure compliance with company financial <br>procedures and internal controls. <br> Assist in improving receivable processes and enhancing collection efficiency. <br>Qualifications &amp; Requirements <br> Bachelor's Degree in Accounting, Finance, or a related field. <br> 2-3 years of professional experience in Accounts Receivable, Credit Control, or General <br>Accounting. <br> Good command of English, both written and spoken. <br> Strong proficiency in Microsoft Excel, including advanced formulas, reporting, and data <br>analysis. <br> Experience working with Odoo ERP System is highly preferred. <br> Strong analytical and communication skills. <br> High level of accuracy, attention to detail, integrity, and confidentiality. <br> Ability to work under pressure and meet deadlines while maintaining quality and <br>accuracy.<br><strong>Required Skills:</strong><br>• Reports<br>• Data<br>• Support<br>• Accounts Receivable<br>• General Ledger<br>• Adjustments<br>• ERP<br>• Analysis<br>• Internal Controls<br>• Compliance<br>• Returns<br>• Confidentiality<br>• Credit<br>• Attention To Detail<br>• Communication Skills<br>• Payments<br>• Excel<br>• Records<br>• Pressure<br>• Data Analysis<br>• Accounting<br>• Finance<br>• Documentation<br>• Microsoft Excel<br>• English<br>• Sales<br>• Communication<br> </div>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in business administration, hotel and restaurant management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy, and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations, and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for Employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <h4>Equal opportunity statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About Renaissance Hotels</h4> <p>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 – 18 month program in cooperation with Cornell University.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience&nbsp;<br>• High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES&nbsp;<br>Managing Discipline Work, Projects, and Policies&nbsp;<br>• Coordinates and implements accounting work and projects as assigned.<br>• Coordinates, implements, and follows up on audits for all areas of property operations.<br>• Complies with Federal and State laws applying to operations procedures.<br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<br>• Balances ledgers.<br>Supporting Property Operations<br>• Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Evaluates if discipline teams are meeting service needs and provides feedback to teams.<br>• Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>• Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.<br>• Works with team to put sustainable work processes and systems in place that support the execution of the strategy.<br>• Reviews reports and financial statements to determine operations performance against budget.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing and Monitoring Activities that Affect the Customer and Guest Experience<br>• Provides excellent customer service by being readily available/approachable for all customers and guests.<br>• Takes proactive approaches when dealing with customers and guest concerns.<br>• Extends professionalism and courtesy to customers and guests at all times.<br>• Responds timely to customer service department request.<br>• Ensures all team members meet or exceed all hospitality requirements.<br>Supporting Profitability<br>• Supports annual quality audits.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>Supporting Safety Standards and Work Procedures<br>• Implements property emergency plan.<br>• Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS.<br>• Implements and sustains property accident prevention programs.<br>• Follows property-specific recovery plans.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Demonstrates self confidence, energy and enthusiasm.<br>• Manages group or interpersonal conflict.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Manages time and possesses organizational skills.<br>• Presents ideas, expectations and information in a concise, organized manner.<br>• Uses problem solving methodology for decision making and follow up.<br>• Makes calls if necessary.<br>Leadership Development<br>• Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.<br>• Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.<br>Education for Employment (EFE)<br>• The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry.<br>• This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.<br>General Training<br>• Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 – 3 weeks in each discipline. The six disciplines are:<br>• Rooms Operations<br>• Food &amp; Beverage<br>• Sales &amp; Marketing (BMSC)<br>• Human Resources<br>• Safety &amp; Security (Loss Prevention)<br>• Finance<br>The Specialization Course&nbsp;<br>• Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.<br>• The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.<br>• Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe – developing vital skill and be part of shaping your country’s economic future.<br>• Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The commis is responsible for assisting cooks in daily food production, ensuring food safety regulations are followed. They play a critical role in enhancing guest experience and contribute to making the IKEA store successful and high performing. The role requires coordinating food safety in the store, participating in training sessions, and working with the chef. Operational tasks include implementing IKEA documentation, maintaining cleanliness, and adhering to recipes and portioning standards.</p> <h4>What you will do</h4> <p><strong>Customers</strong><br> Ensure our guests are always in focus and strive to make them smile.<br> Meet and serve guests with empathy and care, listening and supporting with IKEA values.<br> Lead by example and act as a good ambassador for IKEA in all guest interactions.<br> Engage in daily dialogue with guests for feedback to improve their experience.<br> Ensure a great shopping experience for guests throughout the day.</p> <p><strong>Commercial</strong><br> Coordinate food safety area responsibilities in the store.<br> Implement and follow IKEA Food Safety programs.<br> Stay updated on national legislation regarding food safety.<br> Ensure familiarity with CASY (incident reporting) among IKEA Food co-workers.<br> Guide the IKEA Food team in emergency management for incidents.<br> Initiate and follow up on investigations related to food incidents.</p> <p><strong>People</strong><br> Work actively with the chef to enhance production knowledge and expertise.<br> Ensure correct equipment usage and report any breakdowns to the chef.<br> Participate in training sessions as required.<br> Perform other related functions as assigned.</p> <p><strong>Steering the business</strong><br> Contribute to making the IKEA store successful and high performing.<br> Attract visitors, achieve sales growth and reasonable profitability.<br> Ensure excellent operational performance according to KPIs.<br> Implement and follow-up SOP rules and guidelines.</p> <p><strong>Operations</strong><br> Implement IKEA Concept Documentation in restaurant, Swedish food market, bistro and co-worker restaurant.<br> Ensure quality of ingredients and timely production of food.<br> Adhere strictly to portioning and recipe systems.<br> Follow food safety rules for safe production and storage.<br> Maintain cleanliness of work station as per cleaning schedules.<br> Prepare and present culinary dishes, enforcing health and hygiene standards.<br> Troubleshoot any problems arising in assigned section.<br> Ensure equipment maintenance and preventive measures are performed regularly.<br> Utilize IKEA Concept, tools, manuals, guidelines and best practices.</p> <h4>Required skills to be successful</h4> <ul> <li>Excellent communication and interpersonal skills.</li> <li>Proven leadership abilities, with example-setting qualities.</li> <li>Ability to create environments fostering IKEA values among diverse co-workers and visitors.</li> <li>Multitasking capabilities in high-volume, changing environments.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Minimum of 2 years in a service environment, ideally within sales or hospitality.</li> <li>Secondary degree required.</li> <li>Strong customer focus and interest or knowledge of culinary or food service industry.</li> <li>Ability to work effectively in high-volume, fast-paced retail environments.</li> <li>Must be computer literate.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The commis role involves assisting cooks in daily food production, ensuring adherence to food safety regulations to safely prepare meals. As part of the IKEA Food & Beverages division, the role is crucial in providing guests with an excellent dining experience, coordinating food safety, and supporting operational success through proper standard practice implementation.</p> <h4>What you will do</h4> <strong>Customers</strong><br> <li>Ensure guests are always the focus and strive to make them smile.</li> <li>Serve guests with empathy and care, listening supportively and embodying IKEA values.</li> <li>Act as a good ambassador for the IKEA store in all guest interactions.</li> <li>Maintain a daily dialogue with guests to gather feedback and learn their needs.</li> <li>Ensure guests have a great shopping experience throughout the day.</li> <strong>Commercial</strong><br> <li>Coordinate the area of food safety in the store.</li> <li>Implement and follow IKEA Food Safety programs.</li> <li>Stay updated on national food safety legislation.</li> <li>Ensure all IKEA Food co-workers are familiar with CASY incident reporting.</li> <li>Guide the IKEA Food Team on incident procedures via the Emergency Management Team.</li> <li>Investigate incidents concerning national and international ranges.</li> <strong>People</strong><br> <li>Work with the chef to increase knowledge and expertise in production.</li> <li>Ensure correct equipment use, reporting breakdowns or failures to the chef.</li> <li>Participate in training sessions as required.</li> <li>Perform other related functions assigned occasionally.</li> <strong>Steering the business</strong><br> <li>Work actively to make the IKEA store successful with high performance.</li> <li>Contribute to attracting visitors and achieving sales growth and profitability.</li> <li>Ensure satisfaction of guests and co-workers and excellent operational performance.</li> <li>Implement and follow up on SOP rules and guidelines.</li> <strong>Operations</strong><br> <li>Implement IKEA Concept Documentation methods in the restaurant, bistro, etc.</li> <li>Ensure ingredient availability and quality for timely food production.</li> <li>Produce high-quality food following standard recipes.</li> <li>Follow food safety rules for safe production and storage.</li> <li>Keep work stations clean as per schedules.</li> <li>Cook/prepare parts of the food production schedule as allocated by the chef.</li> <li>Ensure correct portioning and recipe adherence.</li> <li>Direct preparation, cooking, and presentation enforce health and hygiene standards.</li> <li>Secure preventive maintenance is frequently done for machinery.</li> <li>Use IKEA Concept resources effectively.</li> <h4>Required skills to be successful</h4> <li>Strong customer focus.</li> <li>Excellent communication and interpersonal skills.</li> <li>Proven leadership abilities and capability to motivate and develop co-workers.</li> <li>Fluency in English.</li> <h4>What qualifies you for the role</h4> <li>Minimum 2 years of experience in a service environment, ideally in sales or hospitality.</li> <li>Secondary education degree.</li> <li>Interest and knowledge in culinary or food service industry.</li> <li>Ability to work in a high-volume, fast-paced retail environment.</li> <li>Multitasking capabilities.</li> <li>Computer literacy.</li> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p> <h4>About Al-Futtaim Malls</h4> <p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p> <p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p> <p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p> <h4>About Al-Futtaim Engineering & Technologies</h4> <p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p> <p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure and digital transformation.</p> <p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p> <p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <p><strong>Education and experience</strong></p> <ul> <li>High school diploma or GED; 4 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <p><strong>Managing discipline work, projects, and policies</strong></p> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <p><strong>Supporting property operations</strong></p> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <p><strong>Managing and monitoring activities that affect the customer and guest experience</strong></p> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <p><strong>Supporting profitability</strong></p> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <p><strong>Supporting safety standards and work procedures</strong></p> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <p><strong>Additional responsibilities</strong></p> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy, and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations, and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with and learn from best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place.’ In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><u><b>About AkzoNobel</b></u></p><br> <p>Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.</p><br> <p>For more information please visit www.akzonobel.com&nbsp;</p><br> <p>© 2024 Akzo Nobel N.V. All rights reserved.</p><br> Job Purpose <br> <ul> <li>Provides order-to-cash service support to the organization by verifying the accuracy of order information and processing orders in a timely manner to ensure products reach customers on time and in full.</li> <li>Has an interactive&nbsp;discussion with customers to understand their requirements and fulfilling their needs.</li> <li>Executes any process changes&nbsp;and/or corrective action identified by key stakeholders to ensure an excellent standard of service and a high level of&nbsp;customer satisfaction are maintained.</li> <li>Records customer complaints and responds in accordance with guidelines from&nbsp;supervisor</li> </ul><br><br>Key Accountabilities <br> <p>1. Customer Order Service Administration:</p><br> <ul> <li>Receive process and follow up orders. Confirm orders in writing.</li> <li>Review Outstanding Order Report for pending orders and ensure OTIF is met for all orders.</li> <li>Agree on delivery dates, documentation, transport and packaging matters with customers.</li> <li>Send product information to customers (product data, material safety data).</li> <li>Work with the organization’s other regional offices to resolve problems, facilitate solutions and enhance&nbsp;customer service experience.</li> <li>Ensure timely invoicing to customers. Invoices should be sent to customers as soon as proof of delivery has been established or as per agreed incoterms.</li> <li>Extremely close communication with other regional customer service teams to ensure orders are fulfilled as per agreed timelines</li> <li>Prepare the lab requests to R&amp;D for sample request from clients. Follow-up on their processing.</li> <li>Divert customer complaints to Technical Support and arranges products returns from customers</li> <li>Administrate and file customer complaints.</li> <li>Archiving of all COS related documentation in a proper and timely manner.</li> <li>Ensures customer orders comply with any defined local authority matrices.</li> <li>Ensure correct order maintenance for OTIF reporting.</li> <li>Ensure all customers &amp; orders documentation is properly filed and desks are clear of any unnecessary&nbsp;paperwork.</li> </ul> <p>2. Connect with warehouse &amp; logistics team:</p><br> <ul> <li>Extremely close communication with regional as well as local production as well as planning teams to&nbsp;ensure strict timelines are met.</li> <li>Serve as communication link between external customers and internal local and regional stakeholders.</li> <li>Prepare picking lists for dispatches and liaise with warehouse staff.</li> <li>Prepare daily dispatch requests for the warehouse / logistics team.</li> <li>Ensure that delivery dates, transport and packaging matters are agreed with customers</li> </ul> <p>3. Invoicing &amp; OWC management:</p><br> <ul> <li>Create and verify invoices, debit/credit notes, and rebate agreements (where relevant).</li> <li>Improve OWC in cooperation with Sales Manager, Credit Control and customers.</li> <li>Ensure correct date maintenance for orders to improve OWC. Special emphasis on bulk orders.</li> <li>Ensure minimum numbers of orders are processed which require manual input of prices into system..</li> <li>Ensure timely invoicing in system basis to ensure no pending invoices</li> </ul> <p>4. Customer Communication &amp; Sales related activities:</p><br> <ul> <li>Answers customer inquiries/communications as required.</li> <li>Ensure that all orders are processed on time with order acknowledgements sent to customers</li> <li>Serve as communication link between external customers and internal stakeholders</li> <li>Write internal and external correspondence according to instructions of the COS Manager and Sales Manager</li> <li>Contribute as a checker function to ensure quotations and customers contracts comply with any locally&nbsp;defined authority matrices</li> </ul><br><br>Key Accountabilities (Continued) <br> <p>5. Maintenance of Process Flowcharts &amp; SOP’s:</p><br> <ul> <li>Contributes to the development and maintenance of standards, policies and procedures regarding&nbsp;customer service.</li> <li>Regularly provides feedback on the soundness and effectiveness of the customer service department’s&nbsp;policies and procedures.</li> <li>Based on feedback gathered from ERP users, proposes and implements approved improvements in the&nbsp;service &amp; distribution process flow.</li> </ul> <p>6. Reporting:</p><br> <ul> <li>OTIF Reason Code maintenance and OTIF Reporting.</li> <li>Outstanding Order Report.</li> <li>Standard reporting on a daily/weekly/monthly basis on COS activities in line with defined KPIs.</li> </ul> <p>7. Compliance:</p><br> <ul> <li>Adheres to all corporate policies, guidelines and statutory requirements and recommends to (senior)&nbsp;management adoption and/or changes to policies and guidelines to reflect circumstances within the&nbsp;customer service area</li> <li>Is familiar with the applicable corporate &amp; site policies/procedures with regard to personal conduct and&nbsp;HSE standards and acting in compliance with all applicable regulations</li> </ul> <p>8. Cover for colleagues:</p><br> <ul> <li>Provide vacation cover for other COS colleagues in other businesses</li> </ul><br><br>Experience <br> <ul> <li>At least<strong>&nbsp;2-3 years progressive customer service experience</strong>&nbsp;required, with strong ERP experience&nbsp;(preferably SAP)</li> <li>Bachelor degree in relevant discipline.</li> <li>This role requires an individual who is&nbsp;fluent in written and spoken English&nbsp;who is&nbsp;numerate, able to manage&nbsp;complex data, operationally and service focused, has good&nbsp;<strong>ERP&nbsp;</strong>experience&nbsp;(preferably SAP), and is a good&nbsp;<strong>communicator</strong>.</li> <li>Must be able to work well under pressure and adhere to strict deadlines, be able to multitask, and have good&nbsp;interpersonal and communication skills. Must be able to work well in a team environment.</li> <li>Good MS Office (Excel / Word / PowerPoint).</li> <li>Good customer service and negotiation skills.&nbsp;</li> <li>Able to manage time and prioritize activities effectively. Must be able to execute tasks quickly and efficiently.</li> <li>Knowledge of ERP systems and Order to cash processes in a business to business environment.</li> <li>Sound understanding of other functional areas: sales, supply chain, marketing and logistics.</li> </ul><br><br><br><p><span>At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.</span></p><br> <p><span>Requisition ID:&nbsp;<span>55216</span>&nbsp;</span></p><br> </div>

<p><h4>Job summary</h4> <p>Tahseen, an interdisciplinary hospitality leadership development program, aims at successfully driving increased levels of engagement and interest of local nationals into this ever-growing professional sector. Tahseen is a 12–18 month program in cooperation with Cornell University.</p> <h4>Candidate profile</h4> <h4>Education and experience</h4> <ul> <li>High school diploma or GED; 4 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> <li>OR</li> <li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years’ experience in guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</li> </ul> <h4>Core work activities</h4> <h4>Managing discipline work, projects, and policies</h4> <ul> <li>Coordinates and implements accounting work and projects as assigned.</li> <li>Coordinates, implements, and follows up on audits for all areas of property operations.</li> <li>Complies with federal and state laws applying to operations procedures.</li> <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.</li> <li>Analyzes information and evaluates results to choose the best solution and solve problems.</li> <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.</li> <li>Balances ledgers.</li> </ul> <h4>Supporting property operations</h4> <ul> <li>Works with operations teams to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li> <li>Reviews comment cards, guest satisfaction results, and other data to identify areas of improvement.</li> <li>Evaluates if discipline teams are meeting service needs and provides feedback to teams.</li> <li>Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place.</li> <li>Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</li> <li>Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.</li> <li>Works with team to put sustainable work processes and systems in place that support the execution of the strategy.</li> <li>Reviews reports and financial statements to determine operations performance against budget.</li> <li>Communicates a clear and consistent message regarding departmental goals to produce desired results.</li> </ul> <h4>Managing and monitoring activities that affect the customer and guest experience</h4> <ul> <li>Provides excellent customer service by being readily available and approachable for all customers and guests.</li> <li>Takes proactive approaches when dealing with customers and guest concerns.</li> <li>Extends professionalism and courtesy to customers and guests at all times.</li> <li>Responds timely to customer service department requests.</li> <li>Ensures all team members meet or exceed all hospitality requirements.</li> </ul> <h4>Supporting profitability</h4> <ul> <li>Supports annual quality audits.</li> <li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li> </ul> <h4>Supporting safety standards and work procedures</h4> <ul> <li>Implements property emergency plan.</li> <li>Provides a safe working environment in compliance with Occupational Safety and Health Administration and MSDS.</li> <li>Implements and sustains property accident prevention programs.</li> <li>Follows property-specific recovery plans.</li> </ul> <h4>Additional responsibilities</h4> <ul> <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li> <li>Demonstrates self-confidence, energy, and enthusiasm.</li> <li>Manages group or interpersonal conflict.</li> <li>Informs and updates the executives, peers, and subordinates on relevant information in a timely manner.</li> <li>Manages time and possesses organizational skills.</li> <li>Presents ideas, expectations, and information in a concise, organized manner.</li> <li>Uses problem-solving methodology for decision making and follow up.</li> <li>Makes calls if necessary.</li> </ul> <h4>Leadership development</h4> <ul> <li>Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning.</li> <li>Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses.</li> </ul> <h4>Education for Employment (EFE)</h4> <ul> <li>The EFE component uses a blend of locally and internationally developed hospitality courses that have been especially created to prepare local nationals for careers in the hospitality industry.</li> <li>This six-week part of Tahseen includes approximately 260 hours of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs.</li> </ul> <h4>General training</h4> <p>Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2–3 weeks in each discipline. The six disciplines are:</p> <ul> <li>Rooms operations</li> <li>Food & beverage</li> <li>Sales & marketing (BMSC)</li> <li>Human resources</li> <li>Safety & security (loss prevention)</li> <li>Finance</li> </ul> <h4>The specialization course</h4> <ul> <li>Occurs in the last six months of the program and will focus on one discipline of the participant’s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline.</li> <li>The customized program includes local culture training, business English, and is translated locally in Arabic so you are empowered to achieve success.</li> <li>Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and learn from, best-in-class hospitality leaders from around the globe – developing vital skills and be part of shaping your country’s economic future.</li> <li>Upon completing the Tahseen program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Job description</h4> <p>You are about to apply for a job at a certified Top Employer in 2025!</p> <p>Ready to be part of one of the market leaders in Egypt? Apply now!</p> <p>Raya Trade; one of Raya’s subsidiaries is hiring an account manager (corporate sales).</p> <h4>What will you do?</h4> <ul> <li>Developing and managing a portfolio of large enterprise accounts.</li> <li>Identifying and understanding the specific needs and challenges of each client.</li> <li>Tailoring solutions that meet and exceed client expectations.</li> <li>Negotiating and closing deals.</li> <li>Providing ongoing support and ensuring client satisfaction.</li> <li>Achieving ambitious sales targets.</li> </ul> <h4>Skills description</h4> <h4>What will you need?</h4> <ul> <li>Strong communication skills</li> <li>Customer-oriented</li> <li>Time management</li> <li>Flexibility</li> <li>Reliability (patient and motivated)</li> <li>Trustworthiness</li> <li>Negotiation skills</li> <li>Ability to learn</li> <li>Adaptability</li> <li>Minimum 5 years of experience in account management in the IT industry or the enterprise market</li> <li>A proven track record of success in B2B sales, preferably within the IT or electronics industry.</li> <li>Strong understanding of enterprise sales processes and methodologies</li> <li>The ability to build and maintain strong relationships with clients at all levels.</li> <li>A data-driven approach and a knack for problem-solving.</li> <li>A deep understanding of the IT and electronics landscape</li> </ul> <ul> <li>Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning and development plans for all of our employees to ensure their personal and career development.</li> <li>Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.</li> <li>Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international five-day trip.</li> <li>Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.</li> <li>Are you a foodie? Exclusive discounts for Raya employees at Raya’s restaurants.</li> </ul></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Description:</strong><br>Key Responsibilities <br> Record and reconcile customer invoices with approved Sales Orders and Delivery Notes <br>to ensure accuracy and completeness. <br> Process customer payments and accurately post receipts to the appropriate customer <br>accounts. <br> Verify that all payments correspond to related invoices and promptly investigate and <br>resolve any discrepancies. <br> Prepare and issue Credit Notes related to returns, discounts, rebates, and other approved <br>adjustments in accordance with company policies. <br> Coordinate with the Sales Team to monitor overdue accounts and implement effective <br>collection strategies to reduce outstanding receivables. <br> Conduct regular customer account reconciliations to ensure the accuracy of invoices, <br>payments, and credit notes. <br> Prepare periodic Accounts Receivable reports, highlighting overdue balances, collection <br>status, and actions taken. <br> Support month-end and year-end closing activities through reconciliation of the Accounts <br>Receivable sub-ledger with the General Ledger. <br> Provide supporting documentation and financial information required for internal and <br>external audits. <br> Maintain accurate customer records and ensure compliance with company financial <br>procedures and internal controls. <br> Assist in improving receivable processes and enhancing collection efficiency. <br>Qualifications &amp; Requirements <br> Bachelor's Degree in Accounting, Finance, or a related field. <br> 2-3 years of professional experience in Accounts Receivable, Credit Control, or General <br>Accounting. <br> Good command of English, both written and spoken. <br> Strong proficiency in Microsoft Excel, including advanced formulas, reporting, and data <br>analysis. <br> Experience working with Odoo ERP System is highly preferred. <br> Strong analytical and communication skills. <br> High level of accuracy, attention to detail, integrity, and confidentiality. <br> Ability to work under pressure and meet deadlines while maintaining quality and <br>accuracy.<br><strong>Required Skills:</strong><br>• Reports<br>• Data<br>• Support<br>• Accounts Receivable<br>• General Ledger<br>• Adjustments<br>• ERP<br>• Analysis<br>• Internal Controls<br>• Compliance<br>• Returns<br>• Confidentiality<br>• Credit<br>• Attention To Detail<br>• Communication Skills<br>• Payments<br>• Excel<br>• Records<br>• Pressure<br>• Data Analysis<br>• Accounting<br>• Finance<br>• Documentation<br>• Microsoft Excel<br>• English<br>• Sales<br>• Communication<br> </div>

Company Description Naguib Selim is a long-established provider of premium home textiles and décor, trusted for over 30 years for its quality craftsmanship and refined designs. The company offers a wide range of products, including luxurious curtains, upholstery, cushions, and decorative accents that combine classic elegance with contemporary style. Collections are carefully curated to deliver both comfort and aesthetic appeal, supporting projects from single room refreshes to full home transformations. With a strong focus on durability, beauty, and customer satisfaction, Naguib Selim continues to serve generations of clients across Egypt. The company is based in Egypt and brings inspiration and high-quality décor solutions to homes nationwide.<br>Job Summary:The Senior Learning & Development Specialist is responsible for designing, implementing, and evaluating learning and development initiatives that enhance employee capability and support business objectives. The role focuses on identifying training needs, developing learning solutions, driving leadership and functional development programs, and fostering a culture of continuous learning across both retail operations and head office functions.<br>Key Responsibilities:Learning Strategy & Training Needs Conduct Training Needs Analysis (TNA) in collaboration with business leaders and HR Business Partners. Develop annual learning and development plans aligned with organizational objectives. Design learning roadmaps for retail, operations, and corporate functions. Support succession planning and talent development initiatives through targeted learning interventions. Training Design & Delivery:Design, develop, and facilitate engaging instructor-led, virtual, and blended learning programs. Develop learning materials, facilitator guides, participant manuals, and e-learning content. Deliver training programs covering leadership, customer service, sales excellence, product knowledge, onboarding, compliance, and soft skills. Facilitate workshops, induction programs, and management development initiatives. Retail Learning & Development Design and implement learning programs for store employees, supervisors, and store management. Develop sales capability, customer experience, and service excellence training. Partner with retail operations to improve employee productivity, customer satisfaction, and operational excellence. Conduct regular store visits to assess learning effectiveness and identify development opportunities. Support new store openings by coordinating onboarding and operational training programs. Performance & Learning Effectiveness Measure training effectiveness using KPIs, participant feedback, assessments, and business outcomes. Analyze learning data and prepare reports highlighting training impact and recommendations. Continuously improve learning programs based on evaluation results and business feedback. Stakeholder Management Collaborate with department heads, HR, and business leaders to identify capability gaps. Manage relationships with external training providers and learning partners. Coordinate training logistics, schedules, budgets, and learning calendars. Learning Systems & Administration Maintain learning records and training documentation. Support Learning Management System (LMS) administration and reporting. Ensure compliance with mandatory learning requirements and organizational policies. Qualifications Required Experience5–8 years of experience in Learning & Development. Retail industry experience is mandatory. Proven experience designing and delivering training programs for frontline retail teams, store management, and corporate functions. Strong understanding of retail operations, customer service, and sales capability development. Skills & Competencies Strong instructional design and facilitation skills. Excellent presentation and communication skills. Experience conducting Training Needs Analysis (TNA). Knowledge of adult learning principles and blended learning methodologies. Experience in leadership development, sales training, customer service, and retail operations. Strong stakeholder management and influencing skills. Ability to analyze learning data and measure training effectiveness. Proficiency in Microsoft Office and Learning Management Systems (LMS). Strong project management, planning, and organizational skills. Ability to manage multiple projects and meet deadlines. Willingness to travel to retail stores and regional locations as required.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>About Phibro Animal Health Corporation</strong><br><strong>Phibro Animal Health Corporation</strong> is a publicly traded, global organization with a rich history in animal health and nutrition as a manufacturer and marketer of medicated feed additives, vaccines, nutritional specialty products, and mineral nutrition. We strive to be a trusted partner with livestock producers, farmers, veterinarians, and consumers who raise or care for farm and companion animals by providing solutions to help them maintain and enhance the health of their animals. <br>Phibro is a diversified company in manufacturing and marketing products for ethanol performance, microbials for plants, home and industrial applications, and specialty chemicals for various industrial markets. In addition to, Phibro's revenues are in excess of $1 billion and are supported by over 2,300 employees worldwide.<br>At Phibro, people are our greatest asset. We strive to develop a diverse workforce that fosters an environment where people feel supported in openly sharing their creativity and skills that allows them to be the most successful that they can be. <br>If you are interested in working for Phibro and feel that you do not meet all qualifications, we encourage you to apply as you might be the right candidate for this role or other positions.<br>The Accounting Manager is an integral part of our Accounting team based out of our Egypt site.<br><strong>Position Details</strong><br><strong>TITLE IN THE ORGANIZATION</strong><br>Accounting Manager<br><strong>Reporting to</strong> Director of Finance and Administration, Middle East &amp; Turkey with a dotted line to the Regional Manager, Saudi Arabia &amp; Egypt. <br>As part of out continued growth in the Middle East, we are seeking an individual to join our Egypt team in this newly established role as Accounting Manager. This is a hands-on position which will provide exposure to both operational activities and financial decision-making, allowing you to play a key role in supporting business expansion. It is an excellent opportunity to develop your career within a growing global organization. <br><strong>DUTIES, POWERS AND RESPONSIBILITIES</strong><br>To ensure that the company conducts its accounting activities in accordance with the tax laws and regulations and commonly accepted accounting rules. <br>Responsible for bookkeeping, prepare, post, submit sales invoices, posting purchase invoices, importation process accounting, personal T&amp;E reports, Statutory Ledger, and provide details to CPA (current service provider ForvisMazars) for the Tax Returns. To plan the tax liabilities of the company and to ensure the fulfillment of such obligations. (solid knowledge in e-invoicing portal)<br>Works in accordance with the quality policy and objectives.<br>Follows and achieves the quality targets of his/her department.<br>Ensures the practice of procedures and instructions of his/her unit. (month end procedures like depreciation calculation, FX revaluation in JDE, VAT accounts accruals, weekly payment list preparation etc.)<br>To supervise the monitoring of official ledgers, declarations, current accounts, cost accounting, accruals, pre-accounting, bank accounts, import and export documents.<br>To establish the organization and coordination between the accounting department and the non-accounting departments (such as service, sales, marketing, HR, purchasing, external affairs, etc. on a basic level). <br>To have official and internal reports prepared regarding accounting works, to notify the management in this regard and to assist them in making strategic decisions. <br>To plan the activities, objectives, business processes and business days of the accounting department in line with the strategies and general objectives of the company.<br>To track the Accounts Receivables and follow up the collections in communication with the Sales Team and customers.<br>Comfortable with working external consultants (JDE consultants, CPA, external auditors, lawyers)<br>Other duties may form part of this position.<br><strong>QUALIFICATIONS </strong><br>Minimum bachelor's degree in business/accounting. <br>Ideally have at least 10 years' accounting experience. <br>Ideally have professional accountancy certification.<br>Ideally have previous accounting experience in industry in a pharmaceutical/animal health company. <br>Previous "big 4" accountancy/tax/auditing practice experience would be beneficial. <br><strong>SKILLS/EXPERIENCE</strong><br>A business first mindset, able to interpret, link and convert financial data to business performance.<br>Strong communication skills with a continuous process improvement mindset<br>Flexible to take on additional tasks as and when needed by the company.<br>JD Edwards knowledge is preferable. Other EPR knowledge and ERP implementation experience is a plus.<br>Business English knowledge is required.<br>Strong attention to detail with focus on right first time.<br>A team player who Is able to interact and support with many colleagues and stakeholders in different countries.<br><strong>Phibro is an Equal Opportunity Employer</strong><br>All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.<br><strong>Business Unit: Animal Health &amp; Mineral Nutrition </strong><br><strong>Division: Animal Health &amp; Nutrition </strong><br><strong>Department: Accounting </strong><br><strong>Location: Egypt </strong><br><strong>Work Schedule: Egypt Work Schedule </strong><br> </div>

<p>Acts as the customer's main point of contact at the service reception, from appointment through vehicle handover. Captures customer concerns accurately, opens and prices job cards, explains recommended work and estimates, keeps customers updated on progress, and ensures vehicles are delivered on time, correctly invoiced and to OEM and MAG service standards, while identifying additional service and parts sales opportunities.</p><h3>Tasks</h3><ul><li>Explain service recommendations, repair estimates, warranty coverage, campaigns and maintenance package options to customers in clear, non-technical language, and obtain their approval before any additional work.</li><li>Handle customer complaints and escalations at the reception promptly, and coordinate with the Service Center Manager on goodwill or exception approvals.</li><li>Apply MAG pricing, discount and approval authorities and OEM service standards on every repair order, obtaining supervisor approval for any exception.</li><li>Update customer and vehicle records in the DMS/CRM after every visit or call, and schedule follow-up calls and next-service reminders to support retention and CSI/NPS targets.</li><li>Open, price and update repair orders in the DMS/SAP, including labour operations, parts, warranty and recall checks, and raise special-order parts requests with Parts, confirming expected arrival dates with the customer.</li><li>Receive customers by appointment or walk-in, conduct a walk-around inspection with the customer, and record vehicle condition, mileage and concerns accurately on the job card.</li><li>Interview customers to clarify symptoms and requirements, and translate them into clear job instructions for the workshop controller and technicians.</li><li>Contact regular and fleet customers ahead of due maintenance, and review vehicle history to recommend preventive work that keeps their vehicles in good condition.</li><li>Present additional repairs, accessories, extended warranty and service contracts identified during inspection to increase revenue per repair order.</li><li>Track job progress with the workshop, inform customers proactively of delays, parts back-orders or additional findings, and meet promised delivery times.</li><li>Review completed jobs and invoices for accuracy before handover, explain the work performed, and deliver the vehicle clean and on time.</li><li>Keep product knowledge current on brand models, technical bulletins, service campaigns and new technologies (hybrid/EV) through OEM and internal training.</li></ul><p>Education Bachelor's degree, preferably in Mechanical or Automotive Engineering, or a technical institute diploma in automotive with strong technical knowledge. OEM Service Advisor certification is an advantage.</p><p>Experience 2 4 years of customer-facing experience in automotive service (service advisor, service reception or workshop), preferably with an authorized dealer.</p><h3>Skill</h3><ul><li>Masters Service Conversations</li><li>Strengthens Customer Connections</li><li>Navigates Customer Challenges</li><li>Builds Customer Loyalty</li><li>Service Into Sales</li><li>Customer-Focused Approach</li><li>Diagnoses Needs with Questions</li><li>Provides Technical Support</li><li>Troubleshoots Technical Issues</li><li>Leverages Digital Communications with Customers</li><li>Customer relationship management (CRM) software</li><li>Action Planning</li><li>Review and Reporting</li><li>Policy and Regulation</li></ul><h3>Competencies</h3>Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.<p><strong>Desired Candidate Profile</strong></p><p>Education Bachelor's degree, preferably in Mechanical or Automotive Engineering, or a technical institute diploma in automotive with strong technical knowledge. OEM Service Advisor certification is an advantage.</p><p>Experience 2 4 years of customer-facing experience in automotive service (service advisor, service reception or workshop), preferably with an authorized dealer.</p><h3>Skill</h3><ul><li>Masters Service Conversations</li><li>Strengthens Customer Connections</li><li>Navigates Customer Challenges</li><li>Builds Customer Loyalty</li><li>Service Into Sales</li><li>Customer-Focused Approach</li><li>Diagnoses Needs with Questions</li><li>Provides Technical Support</li><li>Troubleshoots Technical Issues</li><li>Leverages Digital Communications with Customers</li><li>Customer relationship management (CRM) software</li><li>Action Planning</li><li>Review and Reporting</li><li>Policy and Regulation</li></ul><h3>Competencies</h3>Business Insight: Applying knowledge of business and the marketplace to advance the organization s goals. Customer Focus: Building strong customer relationships and delivering customer-centric solutions. Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Interpersonal Savvy: Relating openly and comfortably with diverse groups of people. Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Self-Development: Actively seeking new ways to grow and be challenged using both formal and informal development channels.

<strong>INSPIRE | EXHILARATE | DELIGHT<br><br></strong>For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.<br><br>Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.<br><br>Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.<br><br>Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.<br><br><strong>What You'll Be Doing<br><br></strong>We are looking for a dynamic and passionate<strong> Trainer</strong> to join our Learning &amp; Development team and support the continuous development of our employees across Egypt. The role will be responsible for delivering engaging learning experiences across the employee journey, starting from <strong>onboarding and induction</strong>, through continuous development, coaching, and career progression. The ideal candidate should have strong training and facilitation skills, excellent English communication, a customer-focused mindset, and the ability to create or adapt learning content based on business needs.<br><br><ul><li>Deliver onboarding and training programs covering sales, customer experience, communication, English, leadership, and other business needs.</li><li>Create, adapt, and personalize training materials based on business and learner needs.</li><li>Deliver training through classroom, virtual, 1:1 coaching, and on-floor training.</li><li>Conduct store visits across Egypt to deliver training and coach employees on the floor.</li><li>Support employees’ development and career progression, including leadership training for potential promotions.</li><li>Review and update training content to keep it relevant and effective.</li><li>Support employees on learning platforms such as Chalhoub University.</li><li>Evaluate training effectiveness and identify areas for improvement.</li><li>Work with brands and internal teams to identify training needs and provide relevant L&amp;D solutions.</li><li>Stay updated on new training methods, tools, and learning ideas.</li><li>Support relevant L&amp;D projects and initiatives.<br><br></li></ul><strong>What You'll Need To Succeed<br><br></strong><ul><li>3–4 years of experience in Training, L&amp;D, or Coaching.</li><li>Retail experience is highly preferred. Hospitality &amp; Sales too.</li><li>Fluency in English is a MUST.</li><li>Strong training delivery, presentation, and communication skills.</li><li>Experience creating or adapting training materials.</li><li>Strong coaching and facilitation skills.</li><li>Good understanding of sales and customer experience.</li><li>Comfortable delivering on-floor/store training and 1:1 coaching.</li><li>Flexible and willing to travel across Egypt to support retail stores.</li><li>Strong organizational and interpersonal skills.</li><li>Training, Coaching, L&amp;D, or relevant certifications are a plus.<br><br></li></ul><strong>What We Can Offer You<br><br></strong>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities, and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary every day.<br><br>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.<br><br><strong>Using GenAI in Your Application Process<br><br></strong>To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.<br><br><strong>We Invite All Applicants to Apply<br><br></strong>It Takes Diversity Of Thought, Culture, Background, Differing Abilities, and Perspectives to truly inspire, exhilarate, and delight our customers truly. At Chalhoub Group, we are committed to inclusion and diversity.<br><br>We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin, or disability status.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>NielsenIQ Customer Success Team is a modern service team transforming the way we serve our clients with top-notch tools. We are the team that partners with clients to fuse data, science, and the talents of our people to provide actionable insights to the clients and in markets we serve. We are the key link between NIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service.<br> As part of the Industry Insights team, you will be executing projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations. You will also be managing the client relationship for Accounts you own.<br> &nbsp;<br> <strong>Responsibilities</strong><br> <br> •Summarize data in tables, charts, and graphs<br> •Analyze and interpret sales data and retail audit data<br> •Draft reports and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations<br> •Review data for errors and inconsistencies<br> •Use internal tools and data sources<br> •Prepare client correspondence<br> •Attend client meetings and presentations over the phone, virtually and in person<br> •Discuss analysis design to best answer client questions with Client Business Partner/client with the support of Senior team members<br> •Propose calculation of Quantified Business Opportunity<br> &nbsp;<br> <strong>About you</strong><br> <br> You’ll be able to execute projects with limited supervision by compiling, analyzing, and interpreting sales data, writing client reports, and constructing presentations.<br> &nbsp;</p><br><p><strong>Qualifications</strong></p><br><p>Good understanding of FMCG industry and trends</p><br><ul><li>0-2 years of experience in Analytics and/or industry experience</li><li>Good interpersonal skills – ability to develop relationships internally and at the client organization</li><li>Strong analytical and conceptual thinking skills. Comfortable in dealing with numbers</li><li>Able to deliver analyses of moderate complexity with almost zero supervision</li><li>Able to deliver higher complexity analyses with limited supervision</li><li>Good presentation skills and ability to deliver an end to end story in a presentation</li><li>Strong levels of clients satisfaction achieved, acknowledgement from the client on a strong mindset to help them, as well as of the results per se</li><li>Desirable: Solid Knowledge of Nielsen products and services</li><li>Desirable: Project Management experience</li></ul><br>Additional Information<br><p><strong>Our Benefits</strong></p><br><ul><li>Flexible working environment</li><li>Volunteer time off</li><li>LinkedIn Learning</li><li>Employee-Assistance-Program (EAP)</li></ul><p>NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/</p><br> <p><strong>About NIQ</strong></p><br><p>NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.</p><br><p>For more information, visit NIQ.com</p><br><p>Want to keep up with our latest updates?</p><br><p>Follow us on:&nbsp;LinkedIn&nbsp;|&nbsp;Instagram&nbsp;|&nbsp;Twitter&nbsp;|&nbsp;Facebook</p><br> <p><strong>Our commitment to Diversity, Equity, and Inclusion</strong></p><br><p>At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.&nbsp;&nbsp;All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.&nbsp;We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.&nbsp;To learn more about our ongoing efforts in diversity and inclusion, please visit the&nbsp;https://nielseniq.com/global/en/news-center/diversity-inclusion</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.</p><br><br>Job Description<br><br><p><strong>Health Care providers (HCP) relationship management:</strong><br>• Delivers expected performance and beyond in the Delta Region territory for AA portfolio<br>• Creates a pre-call plan using SMART objectives &amp; effectively evaluates calls and documents post-call<br>• Uses evidence-based medicine skills during the call (clinical papers etc.); promotes visually by appropriate use of currently approved promotional aids<br>• Effectively handles objections or concerns. Consistently gains a logical, reasonable call to action/close on every call<br>• Educates medical providers and staff<br>• Identifies, develops, and maintains disease state experts and speakers/advocates<br>• Utilizes innovative approaches and resources to gain access to difficult to see HCPs and elevates results and outcomes to the brand team level through his/her Line Manager<br>• Differentiates AAs value’s proposition to all health providers assigned<br>• Continuously strive to gain market intelligence: insights on HCP needs, expectations and environmental challenges, which are shared across the in-field teams and leverage to the Brand teams (e.g. dedicates significant effort to the questioning stage of the stakeholder interaction in order to capture valuable insights around needs and expectations)<br>• Proactively and continuously aspires to serve HCP needs according to the company guidelines and compliance policies Clinical and Market Knowledge Development<br>• Shares best practice to enhance AA business success across the Brand Teams<br>• Proactively initiates, develops, and implements a growth plan to develop in current position and prepare for future opportunities<br>• Demonstrates in disease, product, market, and competitive intelligence expertise<br>• Has a deep understanding depth of the emerging multi-stakeholder environment Territory Management<br>• Continuously analyses reports (CRM etc.) and field intelligence<br>• Develops and continually reviews and updates a thorough engagement plan focused on key HCPs to exceed goals<br>• Develops a cycle journey plan that optimizes coverage and frequency to key HCPs and ensures the ability to achieve call plan metrics<br>• Accurately identifies HCP position on promotional cycle. Effectively targets and tracks resources to maximize business opportunities (budgets, samples etc.). Adheres to industry and AbbVie compliance requirements while managing the territory<br>• Consistently achieves set call metrics (days in the field, target coverage and frequency, call rates etc.) to maximize outcomes<br>• Maintains accurate sample accountability in line with policies. Completes all administrative tasks on time and accurately while meeting communication expectations as per guidelines (Dial in, e-mail etc.)<br>• Works effectively in the territory with in-field teams<br>• Networks in the district with the sales team to ensure support from other in-field roles or other identified roles within the organization to best address the HCP needs (e.g. coordinate with Medical Advisor and Clinical Specialists through the Sales Manager to ensure effective KOL management)<br>• Responds to critical business opportunities and threats, leveraging his input to the Brand team through his/her Field Manager Skills<br>• Develops a thorough action plan focused on key HCPs. Proactively identifies business opportunities. Allocates and adjusts resources to maximize outcomes. Plan includes creative, measurable tactics to gain access and deliver added value to HCPs<br>• Develops and manages an ongoing cycle plan that improves team efficiencies and adapts to changing needs. Consistently achieves coverage and frequency targets<br>• Utilizes knowledge of disease state, benefits over competition, patient type and product information during HCP and peer interactions. Demonstrates an in-depth knowledge of available resources and leverage knowledge to drive business<br>• Proactively identifies HCP style and tailors all aspects of promotional model including resources to meet HCP’s needs<br>• Adapts to any promotional environment, HCP behavior and personality while maintaining rapport<br>• Operates effectively in a matrix environment<br>&nbsp;</p><br><br>Qualifications<br><br><ul><li>4-5 Years of Experience as Sales Representative - Must be in Aesthetics/Medical Devices or Dermatology Field&nbsp;</li><li>Good understanding of the market challenges and opportunities</li><li>Demonstrate a high level of analytical skills</li><li>Demonstrate ability to network, build relationships with key interns • Competent Microsoft package skills</li><li>Great sense of ethics and integrity</li></ul><br>Additional Information<br><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>