Technical Analysts Jobs in Egypt

Position Title: External Sales Engineer (Senior/Managerial Level) Location: Heliopolis, Cairo (Obour Buildings – Salah Salem Road) Company: Regency Gate S. A. E – Authorized Distributor of WILO Employment Type: Full-Time | On-Site<br><br>Position Summary Regency Gate S. A. E, an Authorized Distributor of WILO in Egypt, is expanding its commercial team and is currently seeking high-performing Senior or Managerial-Level Sales Engineers to join our business development department. This is more than a sales position — it is a long-term opportunity for individuals who are ready to take ownership of results and become strategic partners in our company’s growth.<br><br>Key Responsibilities Develop and maintain strong relationships with contractors, consultants, and developers. Identify and qualify business opportunities within target industries and regions. Present and promote WILO’s premium product line to clients through meetings, calls, and presentations. Understand client requirements and propose suitable technical and commercial solutions. Prepare and follow up on project-based proposals and packages. Meet or exceed sales targets, ensuring consistent pipeline development. Provide post-sales support to ensure customer satisfaction and loyalty. Report regularly on market activity, opportunities, and client feedback.<br><br>Candidate Profile Education & Experience:Bachelor's degree in Mechanical, Mechatronics, or Power Engineering.1 to 5+ years of experience in technical or project-based sales, preferably in MEP, construction, or pump systems. Valid driver’s license and ownership of a car is required. Core Skills:Strong communication, presentation, and interpersonal skills. Solid negotiation and commercial acumen. Self-motivated, target-driven, and able to work independently. Strong command of Microsoft Office tools and CRM platforms. Excellent organizational and follow-up skills. Personal Attributes:Professional demeanor and leadership presence. Customer-focused with a strong service mindset. Resilient, adaptable, and results-oriented.<br><br>Interview Requirements Shortlisted candidates will be asked to:Present a clear personal mission and vision for 1, 3, and 5 years. Review and understand WILO’s product portfolio: https://wilo.com/eg/en/Interview Attire: Formal business suit Interview Activity: Prepare to present and sell a selected WILO product during the session.<br><br>Application Instructions To apply, please complete the recruitment form at: http://regencygate.com/recruitment-form For inquiries, contact: Whats App: 010000060515 Email: hr@regencygate.com

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong><span>ABOUT YASSIR</span></strong></p><br> <br> <p>Yassir is the leading super app in the Maghreb region, set to change the way daily services are provided. It currently operates across Algeria, Morocco, Tunisia, South Africa and Senegal. It is backed by ~$200M in funding from VCs across Silicon Valley, Europe and other parts of the world.</p><br> <p>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally — helping usher the continent into a digital economy era. We’re not just about serving people; we’re about creating a marketplace that brings people what they need while infusing social values.</p><br> <br><br><p><b>ABOUT THE ROLE</b></p><br><p>We are looking for a Technical Product Manager to join our Core Payments squad, working alongside our Senior PM to build and scale the engine that moves money across the Yassir platform. This is a hands-on, technical role at the heart of our financial infrastructure.</p><br> <p>Core Payments owns the systems every transaction depends on: the payment orchestration flow, the switch and PSP integrations, and reconciliation and settlement. Every payment on the platform — wallet-to-wallet, card, bill payment, interbank transfer — passes through the sequence of compliance, limit, balance, and ledger checks that this squad is responsible for. Correctness, resilience, and traceability are non-negotiable.</p><br> <p><strong>You will translate complex payment and ledger requirements into clear specs, work shoulder-to-shoulder with engineers on the design of transaction flows, and own the edge cases — retries, failures, reversals, and reconciliation — that make the difference between a payment system that works and one that loses money.</strong></p><br> <br><br><p><b>WHAT YOU'LL WORK ON</b></p><br><p><span>A flavour of the problems this squad solves day to day:</span></p><br> <ul> <li>Payment orchestration — the ordered sequence of checks (channel policy, entitlement, limits, balance, fees, sanctions, fraud, ledger post) that every transaction runs through before money moves.</li> <li>Transaction routing across paths: internal wallet-to-wallet ledger posts, interbank transfers via the national switch, card payments via the scheme, and biller / bill-payment flows.</li> <li>Failure handling and money safety — idempotent retries, suspense accounts, and preventing “ghost” payments where an external party is paid but the customer is never debited (or vice versa).</li> <li>Switch and PSP integration — working with engineers on card authorisation flows, PSP failover, and the messaging between Yassir and external payment networks.</li> <li>Reconciliation and settlement — making sure Yassir’s ledger matches the external world (billers, banks, schemes) and that breaks are surfaced and resolved.</li> <li>Resilience — defining fallback behaviour when a downstream service is slow or down, so the payment path degrades safely instead of failing entirely.</li> </ul><br><br><p><b>Responsibilities</b></p><br><ul> <li><ul> <li>Own a defined area of the Core Payments roadmap, working closely with the Senior PM and engineering leads on your squad.</li> <li>Write clear, thorough technical specifications — API contracts, transaction flows, state transitions, error codes, and acceptance criteria — that engineers can build from without ambiguity.</li> <li>Reason rigorously about edge cases: what happens on a timeout, a retry, a partial failure, a crash mid-transaction — and specify the correct behaviour for each.</li> <li>Collaborate daily with engineers on system design; understand the tradeoffs well enough to challenge and be challenged, not just relay requirements.</li> <li>Coordinate with adjacent squads — Compliance, Core Banking, and the channel teams — whose systems connect into the payment flow.</li> <li>Partner with operations and finance on reconciliation, settlement, and how payment issues are detected and resolved in production.</li> <li>Use data to monitor payment success rates, latency, and failure modes, and to prioritise what to fix or build next.</li> <li>Facilitate agile ceremonies and keep your squad delivering to roadmap and quality goals.</li> </ul><br></li></ul><br><p><b>REQUIREMENTS</b></p><br><ul> <li><ul> <li>3–5 years of product management experience, with meaningful time on technical or infrastructure products (payments, fintech, ledger, banking, or a comparable backend / platform domain).</li> <li>Genuine technical depth: comfortable with APIs, data models, and system design discussions; able to read a spec, follow a transaction through multiple systems, and spot the gaps.</li> <li>Strong grasp of how payments or financial transactions work end-to-end — authorisation, settlement, reconciliation, and the failure modes in between (or the ability to demonstrate you can learn this fast, backed by adjacent experience).</li> <li>A track record of writing high-quality technical specs and working closely with engineering teams to ship reliable systems.</li> <li>Precision and rigour — you care about correctness, edge cases, and getting the details right, because in payments the details are the product.</li> <li>Ability to work with ambiguity and build in a fast-moving, from-scratch environment.</li> <li>Knowledge of modern development practices like agile and scrum.</li> <li>Excellent written and verbal communication, with the ability to make complex technical topics clear to non-technical stakeholders.</li> <li>Based in Cairo, Egypt (required).</li> <li>Fluent English and Arabic; French is an advantage.</li> </ul><br></li></ul><br><p><b>NICE TO HAVE</b></p><br><ul> <li><ul> <li>Direct experience with payment systems: card schemes (ISO 8583), interbank messaging (ISO 20022), switches, PSPs, or gateway integrations.</li> <li>Understanding of double-entry ledgers, suspense accounts, and reconciliation.</li> <li>Experience with idempotency, distributed-system failure handling, or transaction integrity patterns.</li> <li>Exposure to compliance-adjacent product work — limits, sanctions screening, AML, or fraud.</li> <li>A technical, engineering, or consulting background before product.</li> </ul></li></ul><p><span>At Yassir, we believe in the power of diversity and the importance of an inclusive culture. If you’re ready to bring your unique perspective and experiences to the table, we’re excited to listen. Don’t just apply for a job — come and be a part of our journey. Let’s create a better tomorrow together.</span></p><br> <br><br> </div>

Professional Trainers – Multiple Technical Specializations We are seeking experienced professional trainers to join a large-scale training project affiliated with a major governmental entity in Egypt. Required Specializations:Google Data Analytics Microsoft Power BIMicrosoft Data Engineering Microsoft Machine Learning Data Science React Front-End Development Front-End Web Development Full Stack . NET Development Software Testing (QA) Dev Ops Engineering Cybersecurity CCNARequirements:3–5 years of academic and professional experience in the relevant field. Previous training or teaching experience is preferred. Strong presentation and communication skills. Ability to deliver practical, hands-on training sessions. Commitment to training schedules and project requirements. Training Locations:Cairo, Giza, Ismailia, Suez, Qalyubia, Sharqia, Daqahlia, Damietta, Kafr El Sheikh, Assiut, Qena, and Alexandria. Application Process:Interested candidates are invited to submit their updated CVs and complete the application form before June 20, 2026. Application Form:https://forms.gle/AAT17h FbKVrNPJLF7Only shortlisted candidates will be contacted for the next stage of the selection process. We look forward to welcoming qualified trainers who are passionate about sharing knowledge and developing future talents across Egypt.#Training #Hiring #Trainers #Data Analytics #Power BI #Data Engineering #Machine Learning #Data Science #React JS #Frontend Developer #Dot Net #Software Testing #Dev Ops #Cyber Security #CCNA #Egypt Jobs #Training Project

General Description<br>Join a leading enterprise-scale transformation programme supporting critical risk, compliance, and financial crime initiatives within a large banking and financial services environment. We are seeking an experienced Technical Program Manager with strong expertise in AML, KYC, Fraud Management, and Regulatory Compliance to lead complex transformation initiatives across business and technology teams.<br>This opportunity is ideal for professionals who have successfully delivered large-scale compliance, risk, and financial crime programmes and can effectively manage stakeholders, delivery teams, vendors, and regulatory requirements in highly regulated environments.<br>This is a contract engagement with an immediate hiring timeline and full onsite presence in New Cairo, Egypt.<br>Key Responsibilities Lead end-to-end delivery of AML, KYC, Financial Crime, Fraud Management, and Risk Compliance programmes Manage programme governance, planning, execution, and delivery across multiple workstreams Coordinate business, compliance, operations, technology, and vendor teams to ensure successful programme outcomes Drive requirements gathering, solution planning, implementation, testing, and deployment activities Ensure alignment with regulatory, compliance, and risk management requirements Manage programme risks, dependencies, issues, and mitigation plans Track project milestones, budgets, resources, and delivery timelines Facilitate stakeholder communication and executive reporting Support regulatory transformation initiatives and process improvement programmes Ensure successful integration of compliance and risk solutions within enterprise technology environments Drive adoption of best practices in programme management, governance, and delivery management Collaborate with senior leadership to define programme objectives and strategic roadmaps.<br>Required Experience Proven experience as a Technical Program Manager, Program Manager, Senior Project Manager, or Delivery Manager Minimum 8+ years of experience delivering enterprise-scale technology or transformation programmes Strong experience within AML, KYC, Financial Crime, Fraud Management, Regulatory Compliance, or Risk Management domains Experience working in banking, financial services, fintech, or highly regulated environments Strong understanding of compliance processes, transaction monitoring, customer onboarding, sanctions screening, and financial crime controls Experience managing cross-functional business and technology teams Strong stakeholder management and executive communication skills Experience working with Agile, Waterfall, or Hybrid delivery methodologies Strong programme governance, planning, risk management, and reporting experience Ability to manage multiple stakeholders across business, compliance, and technology functions<br>Preferred Experience Experience supporting enterprise AML transformation programmes Experience with KYC platforms, onboarding systems, transaction monitoring, or fraud detection solutions Knowledge of regulatory frameworks and compliance standards PMP, PRINCE2, Agile, Scrum, SAFe, or equivalent certifications Experience working within large banking transformation programmes Arabic language skills are advantageous<br>Work Setup Full Onsite – New Cairo, Egypt Contract Engagement Immediate Hiring Timeline

General Description<br>Join a leading enterprise-scale transformation programme supporting critical risk, compliance, and financial crime initiatives within a large banking and financial services environment. We are seeking an experienced Technical Program Manager with strong expertise in AML, KYC, Fraud Management, and Regulatory Compliance to lead complex transformation initiatives across business and technology teams.<br>This opportunity is ideal for professionals who have successfully delivered large-scale compliance, risk, and financial crime programmes and can effectively manage stakeholders, delivery teams, vendors, and regulatory requirements in highly regulated environments.<br>This is a contract engagement with an immediate hiring timeline and full onsite presence in New Cairo, Egypt.<br>Key Responsibilities Lead end-to-end delivery of AML, KYC, Financial Crime, Fraud Management, and Risk Compliance programmes Manage programme governance, planning, execution, and delivery across multiple workstreams Coordinate business, compliance, operations, technology, and vendor teams to ensure successful programme outcomes Drive requirements gathering, solution planning, implementation, testing, and deployment activities Ensure alignment with regulatory, compliance, and risk management requirements Manage programme risks, dependencies, issues, and mitigation plans Track project milestones, budgets, resources, and delivery timelines Facilitate stakeholder communication and executive reporting Support regulatory transformation initiatives and process improvement programmes Ensure successful integration of compliance and risk solutions within enterprise technology environments Drive adoption of best practices in programme management, governance, and delivery management Collaborate with senior leadership to define programme objectives and strategic roadmaps.<br>Required Experience Proven experience as a Technical Program Manager, Program Manager, Senior Project Manager, or Delivery Manager Minimum 8+ years of experience delivering enterprise-scale technology or transformation programmes Strong experience within AML, KYC, Financial Crime, Fraud Management, Regulatory Compliance, or Risk Management domains Experience working in banking, financial services, fintech, or highly regulated environments Strong understanding of compliance processes, transaction monitoring, customer onboarding, sanctions screening, and financial crime controls Experience managing cross-functional business and technology teams Strong stakeholder management and executive communication skills Experience working with Agile, Waterfall, or Hybrid delivery methodologies Strong programme governance, planning, risk management, and reporting experience Ability to manage multiple stakeholders across business, compliance, and technology functions<br>Preferred Experience Experience supporting enterprise AML transformation programmes Experience with KYC platforms, onboarding systems, transaction monitoring, or fraud detection solutions Knowledge of regulatory frameworks and compliance standards PMP, PRINCE2, Agile, Scrum, SAFe, or equivalent certifications Experience working within large banking transformation programmes Arabic language skills are advantageous<br>Work Setup Full Onsite – New Cairo, Egypt Contract Engagement Immediate Hiring Timeline

<p><h4>Who we are</h4> <p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p> <p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p> <p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p> <h4>About this role</h4> <p>We are seeking a senior Java technical lead to provide technical leadership across multiple software delivery initiatives, from early planning through to production deployment. This role is ideal for an individual who combines deep Java expertise with the ability to guide teams, shape technical direction, and ensure high-quality, predictable delivery in a fast-paced, agile environment.</p> <h4>What you’ll do</h4> <ul> <li>Lead software development initiatives from design through to production delivery.</li> <li>Design scalable and maintainable software solutions aligned with best practices and business requirements.</li> <li>Ensure the technical team has a clear and shared understanding of system design and implementation approach.</li> <li>Implement business requirements in line with approved design documentation.</li> <li>Provide clear and accurate reporting on technical progress, risks, challenges, and recommendations.</li> <li>Coach and support technical team members, offering guidance throughout the project lifecycle.</li> <li>Select appropriate technologies and tools to meet customer and system needs.</li> <li>Manage multiple projects and priorities concurrently while maintaining delivery quality.</li> </ul> <h4>Who you are</h4> <ul> <li>Strong proficiency in object-oriented programming and SOLID principles.</li> <li>Extensive hands-on experience with Java 8 or later versions.</li> <li>Solid understanding of software design patterns and architectural principles.</li> <li>Experience with Hibernate and ORM frameworks.</li> <li>Strong knowledge of SQL and NoSQL databases.</li> <li>Experience with unit testing and test-driven development practices.</li> <li>Proficiency in Spring Boot, Git, and Maven.</li> <li>Experience with containerisation technologies such as Docker and Kubernetes.</li> <li>Good understanding of microservices architecture.</li> <li>Experience integrating RESTful and SOAP-based APIs.</li> <li>Familiarity with Agile delivery methodologies.</li> <li>Clear and effective communication skills, with the ability to remain composed and delivery-focused under pressure.</li> <li>A degree in Computer Science, Engineering, or equivalent practical experience.</li> </ul> <h4>Not a perfect fit?</h4> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> <h4>What's in it for you</h4> <ul> <li>Exposure to large-scale, enterprise-grade technology platforms within a global organisation.</li> <li>Opportunities to influence technical direction and architectural decisions.</li> <li>A collaborative environment that values knowledge sharing and continuous improvement.</li> <li>Access to structured training and certification opportunities.</li> <li>Clear pathways for career growth and internal mobility within VOIS.</li> </ul> <h4>What skills you will learn</h4> <ul> <li>Advanced technical leadership and team coaching capabilities.</li> <li>Enterprise-level solution design and delivery practices.</li> <li>Cross-project prioritisation and stakeholder communication.</li> <li>Scalable microservices and cloud-native delivery approaches.</li> <li>Quality, predictability, and engagement-driven delivery metrics.</li> </ul> <h4>VOIS equal opportunity employer commitment</h4> <p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p> <h4>Join us</h4> <p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p> <p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p> <p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main Responsibilities:</p><p>Prepare low current systems design, installation and shop drawings submittals.</p><p>Coordinate with SEM the systems requirements to ensure technical requirements are fulfilled</p><p>Study project contract documents (Tenders, BOQ, design specifications)</p><p>Prepare as-Built drawings, handover deliverables &amp; submit to the customer.</p><p>Meet &amp; Coordinate with the consultants, customers to ensure all low current requirements are fulfilled</p><p>Prepare monthly progress reports.</p><p>Coordinate plant engineering submittals with DC</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h3>Experience, Qualifications &amp; Skills Requirements:</h3><ul><li>Bachelor's degree in electric, telecommunications engineering / MSC is a plus</li><li>Minimum of 3 years experience at low current systems.</li><li>Professional in using AutoCAD, Revit MEP is a must</li><li>Experience using MS Office, adobe acrobat, InDesign.</li><li>Excellent communication, problem-solving skills.</li><li>Previous proven experience in large scale projects</li><li>Fluency in Arabic &amp; English languages is a must.</li></ul><p></p></section>

Job Description<br><br> Lead L1, L2, and L3 support activities for enterprise customers across Saudi Arabia and GCC. Ticket ownership and closure. SLA governance and incident management. Root cause analysis. Customer relationship management. Change request assessment. Minor enhancements and continuous improvement. Monthly and Quarterly Health Reports covering ticket volumes, SLA performance, resolution trends, recurring issues, system health, performance reviews, dormant users, inactive accounts, and security recommendations<br><br>Requirements<br><br>Experience<br><br> 10+ years ERP experience with at least 7+ years in D365 F&O. Experience in implementation, support, and managed services. Saudi Arabia and GCC project experience. Strong customer-facing and stakeholder management skills. Experience handling L1, L2, and L3 support. <br><br>Functional Expertise<br><br> Finance (GL, AP, AR, Fixed Assets, Budgeting). Supply Chain. Procurement. Inventory. Warehouse Management. Project Accounting. Business Process Mapping. Gap Analysis. Solution Design. User Training. <br><br>Technical Expertise<br><br> D365 F&O Administration. LCS. DMF. Security & Role Management. Workflow Configuration. Power Platform. Power BI. Azure Fundamentals. Electronic Reporting (ER). Business Events. Dual Write. Root Cause Analysis. <br><br>Saudi Arabia & GCC Localization<br><br> Saudi VAT. ZATCA Compliance. E-Invoicing (Phase 1 & 2). Arabic Invoices. GCC Tax Regulations. Regulatory Reporting. Compliance Controls. <br><br>Certifications<br><br> MB-310 Dynamics 365 Finance Functional Consultant Associate. MB-330 Dynamics 365 Supply Chain Management Functional Consultant Associate. Preferred: D365 F&O Solution Architect, PL-200, PL-600, AZ-900, AZ-104.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Connect to your career at Deloitte Deloitte, established globally in 1845, is the world s largest and leading professional services firm, providing Audit &amp; Assurance, Tax &amp; Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation. Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients most complex business problems, across portfolios that include Strategy &amp; Transactions , Customer , Engineering, AI &amp; Data, Enterprise, Technology &amp; Performance and Cyber . DIH is aiming to become the destination for top talents in Egypt for a long, exciting career. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action. Connect to your opportunity</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>In-depth understanding of both front-end and back-end technologies, frameworks, and tools commonly used in web development.</p></li><li><p>Proven ability to manage complex projects, from requirement gathering and planning to execution and delivery, while ensuring alignment with business goals.</p></li><li><p>Strong leadership qualities, including the ability to mentor and guide a team of developers, set clear expectations, and foster a collaborative and productive work environment.</p></li><li><p>Extensive experience in reviewing code for quality, security, and adherence to coding standards, while providing constructive feedback to team members.</p></li><li><p>Proficiency in designing scalable, modular, and maintainable application architectures that meet both technical and business requirements.</p></li><li><p>Adept at solving technical challenges, debugging complex issues, and providing innovative solutions to overcome obstacles in development.</p></li><li><p>Excellent communication skills to facilitate effective interaction with team members, stakeholders, clients, and cross-functional teams.</p></li><li><p>Ability to identify potential project risks, devise mitigation strategies, and make informed decisions to minimize disruptions and delays.</p></li><li><p>Experience in engaging with clients or stakeholders to understand their needs, manage expectations, and ensure project success.</p></li><li><p>Dedication to continuously improving development processes, incorporating new tools, methodologies, and best practices to enhance team efficiency and project outcomes.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Title: Associate, Technical Writer</b></p><p>Location – city, country: Cairo, Egypt</p><p>Job Summary: Produces and maintains technical documentation, tutorials and general learning materials for software products, services and processes.</p><p>Responsibilities:</p><p>Produce user guides, guidelines, and training materials for desktop, mobile, and web enabled applications in various languages, primarily Arabic and English. Formats include documents, PDFs, online help files, HTML, and videos.</p><p>Proofread guides to track incorrect statements, alert messages, instructions, and spelling mistakes available, and suggest corrections.</p><p>Edit and finalize documents to make them ready for publication and distribution to customers.</p><p>Design and develop product feature lists, function lists, write-ups, document templates, QCPs and forms.</p><p>Provide translation services of documents, brochures, videos, PowerPoint presentations, and company communications to internal clients – mainly from English to Arabic and vice versa</p><p>Provide advice on appropriate use of language in products and product documentation.</p><p>Provide language support to other departments regarding grammar, spelling, and sentence structure.</p><p>Work with cross-functional teams to gather, organize and document information, and maintain project-related documentation.</p><p>Maintain accurate records and files of work and revisions. Submit work status updates to management.</p><p>Complete special projects and assignments as needed.</p><p>Required Skills&nbsp;&nbsp;</p><p>Excellent written and verbal communication skills (Arabic &amp; English).</p><p>Excellent editing skills, with attention to detail, consistency and a strong focus on quality.</p><p>Excellent communication skills, ability to communicate effectively with individuals at all levels, with appropriate discretion where required.</p><p>Strong ability to follow established standards.</p><p>Advanced proofreading, indexing, document design and document publishing skills.</p><p>Excellent knowledge in Microsoft Office.</p><p>Good knowledge in graphical tools such as SnagIt and Paint Shop Pro, etc.</p><p>Excellent research, planning and analytical skills.</p><p>Excellent project and time management skills.</p><p>Flexibility and a proven ability to work well under pressure.</p><p>Self-motivated, practical, proactive, and solution oriented.</p><p>High degree of commitment, engagement and independence.</p><p>Organizational, multi-tasking, interpersonal, and problem-solving skills.</p><p>Qualifications and Experience:</p><p>Bachelor's degree in Computer Science, Computer Information System, Translation with some technical training or any other related field.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Skills</strong></p><ul><li>Excellent written and verbal communication skills (Arabic &amp; English).</li><li>Excellent editing skills, with attention to detail, consistency and a strong focus on quality.</li><li>Excellent communication skills, ability to communicate effectively with individuals at all levels, with appropriate discretion where required.</li><li>Strong ability to follow established standards.</li><li>Advanced proofreading, indexing, document design and document publishing skills.</li><li>Excellent knowledge in Microsoft Office.</li><li>Good knowledge in graphical tools such as SnagIt and Paint Shop Pro, etc.</li><li>Excellent research, planning and analytical skills.</li><li>Excellent project and time management skills.</li><li>Flexibility and a proven ability to work well under pressure.</li><li>Self-motivated, practical, proactive, and solution oriented.</li><li>High degree of commitment, engagement and independence.</li><li>Organizational, multi-tasking, interpersonal, and problem-solving skills.</li></ul><p><strong>Qualifications and Experience:</strong></p><ul><li>Bachelor's degree in Computer Science, Computer Information System, Translation with some technical training or any other related field.</li></ul><p></p></section>

Job Purpose:<br><br>The Technical Engineer, Structural Shop Drawings, shall prepare, review and coordinate the<br><br>structure shop drawings (concrete/reinforcement) for infrastructure projects. The role covers<br><br>bridges, underpasses, tunnels, pumping stations, retaining walls, culverts, foundations,<br><br>chambers, and other reinforced concrete structures.<br><br>The engineer shall ensure that all shop drawings are technically correct, constructible,<br><br>coordinated with other disciplines, and compliant with IFC drawings, specifications, standards,<br><br>authority requirements, and project procedures.<br><br>Key Responsibilities:<br><br> Review IFC drawings Prepare concrete outline/ GA structural shop drawings for bridges, underpasses, tunnels, retaining walls, pumping stations, culverts, chambers, foundations, and utility structures Prepare reinforcement shop drawings and bar-bending schedules Check reinforcement detailing for spacing, laps, anchorage, cover, congestion, couplers, starter bars, shear links, dowels, and constructability Coordinate structural drawings with roads, utilities, architectural, MEP, tra ic diversion, temporary works, and existing services Identify clashes between structural elements and utilities, ducts, sleeves, drainage lines, chambers, anchor bolts, and embedded items Ensure all drawings are prepared in accordance with project CAD standards, including title blocks, numbering systems, revision control, and submission procedures Ensure shop drawings reflect the latest approved IFC drawings, RFIs, engineer instructions, authority comments, and site requirements Review consultant comments and revise the drawings as required<br><br>Requirements<br><br> Bachelor's degree in structural engineering Minimum 2 -4 years of experience in structural shop drawings for infrastructure projects Experience in bridges, underpasses, tunnels, pumping stations, retaining walls, or major RC structures<br><br>Software Requirements:<br><br>Auto CAD, Revit or Civil 3D and MS Excel.

Vortex is leading turbo-machinery company focus on Egypt and middle east market,<br>Vortex provides a complete solution for turbo-machinery. Our services and solutions empower our customers to grow and sustain their operations. We provide a total solution for steam turbines, turbo compressors, turboexpanders, cryogenic pumps, and process controls.<br>. Job Title: Sales Engineer (Fresh Graduated)<br>Role Description This is a full-time role for a Sales Engineer, located in New Cairo. The Sales Engineer will be responsible for managing and growing assigned accounts, driving sales revenue and building key client relationships for industrial process equipment like pumps and turbines. The Sales Engineer will be expected to collaborate with cross-functional teams to identify business opportunities and provide customized solutions.<br>Duties & Responsibilities:Execute and implementing company sales plan to meet sales targets Establishing and maintaining effective customer relationship, understanding customer needs and promoting company products Prepare quotations and tender documents according to customers’ requirements Regular reporting for sales KPIsIdentify and Develop New Business Opportunities. Closing long terms contracts and service agreements<br>Job Requirements:0-2 years of sales experience; direct selling or field sales in industrial equipment Engineering background (Preferred Mechanical Engineering) Strong knowledge of compressors, pumps and steam turbines, preferably in O&G, energy & the hydrocarbon industry<br>Benefits Exposure to Niche market segment of rotating equipment Training on product company (Spain, Germany) Medical and social insurance Sales commission Transportation coverage or car allowance<br>If you are interested, please send your CV to info@vortextme.com<br>#Oiland Gas#Technical Senior Sales#Turbomachinery

Role & responsibilities• Lead the sales and development process of creating opportunities, establish pipeline of potential accounts by identifying new opportunities.• Responsible for generating new enquiries and customers and sustaining strong relationships and contacts with clients.• Registering with key clients and promoting the company portfolio of products and services.• Maintaining good relationship with customers (procurement/technical) teams by visits, calls, and close follow-up.• Identify market conditions, competitors, relationship status, and collaborative opportunities.<br>Requirements:<br>• Engineering Degree (Mechanical or Electrical) is preferred or equivalent experience in Business.• A Sales background of 2-5 years in the fields of Fire Protection Systems or similar business.• Experience in building and managing long-term customer relationship.• Excellent verbal and written communication skills in English.• Experience in the Oil & Gas sector is an added advantage.

Company Description Teckman Heavy Equipment is an emerging brand specializing in heavy machinery for retail, rental, and after-sales service support. Through a joint venture between GCES and Atta Sons, the company offers the full range of JCB machines, with strong emphasis on reliable spare parts availability and high-quality service facilities. Based in Cairo, Teckman focuses on supporting customers throughout Egypt with efficient sales and service operations. Teckman Heavy Equipment is a leading dealer Teksan <br>Responsibilities Work closely and build relationships with customers Provide technical support when needed Develop and implement sales strategies and plans to meet monthly and annual targets. Manage full sales cycle to ensure objectives are achieved. Expand the customer base by identifying new opportunities and nurturing relationships with existing and potential clients. Conduct market research and competitor analysis to refine and enhance sales approaches. Coordinate with other departments (e.g., Marketing and Service) to ensure customer satisfaction. Provide regular performance reports and insights to Sales Manager.<br>Qualifications Bachelor's degree or equivalent experience in Engineering2+ years of experience in sales within the Generators Is a Must, heavy equipment " preferred "Possession of a private car (with a fair allowance provided). Strong negotiation skills Interpersonal skills<br><br>Why Join Us? Work Schedule: Sunday to Thursday (Friday and Saturday off). Attractive Compensation: Competitive salary with performance-based incentives and commissions. Car Allowance: Fair monthly compensation for using your own car. Stable Environment: Very low turnover rate, ensuring job stability. Annual Contracts: Renewed according to Egyptian labor laws for long-term security. Social & Medical Insurance: In compliance with local regulations. Private Medical Coverage: Provided by Allianz.<br><br>How to Apply:Send your updated CV to: muhammed.alaa@teckmance.netOr Via Whats App: (002) 01148685817Please Mention the job tittle " Sales Engineer "

Seeking experienced candidate having experience on modules Oracle HCM Cloud Core HR /Absence / Payroll /Compensation. The ideal candidate will have a strong background in Oracle Human Capital Management (HCM). Work closely with clients to understand their HR processes and requirements, design solutions, and implement. Should be able to manage a team of functional resources. Should be an expert in at least two modules in Oracle HCM Cloud with Core HR as one mandate module.<br>Key Role and Responsibility<br> 1. Should have a total of at least 15+ years of IT experience. 2. Collaborate with clients to gather business requirements and translate them into technical specifications for Oracle Core HR modules.<br> 3. Configure and customize the Oracle Core HR module to meet client-specific needs, including organization structure setup, position management, employee data management, and other HR processes.<br> 4. Provide ongoing support and troubleshooting for Oracle Core HCM modules, including resolving configuration errors, data discrepancies, and user inquiries.<br> 5. Stay updated on the latest Oracle HCM releases, patches, and updates, and assess their applicability to clients' needs.<br> 6. Collaborate with cross-functional teams, including HR, IT, and business stakeholders, to ensure successful implementation of projects.7. Should have hands on expertise on Personalization, workflow, design studio.<br>8. Exposure to HDL, OTBI Dashboards or SQL skills would be an added advantage.9. Technical knowledge of BI reports, data conversion is a plus

Tech Lead Engineer – Model Context Protocol (MCP) Integration<br>About the Role We are looking for a Tech Lead Engineer to drive the design and implementation of enterprise-grade integrations based on the Model Context Protocol (MCP). This role combines Python backend engineering, protocol design, API governance, authentication, observability, and AI platform integration to enable secure and scalable communication between AI agents, tools, and enterprise services. As a technical leader, you will define architecture standards, guide implementation across engineering teams, and lead the adoption of emerging agent communication protocols in a cloud-native environment. The ideal candidate has deep experience building distributed systems, designing APIs and contracts, implementing secure integrations, and mentoring engineers.<br>Project Overview Our customer is a multinational corporation with more than a century of history and operations in over 180 countries. One of its key strategic initiatives is the development and adoption of a new generation of Reduced-Risk Products (RRPs), targeting more than one billion consumers worldwide. Intellia partners with the customer to engineer a comprehensive software ecosystem supporting innovative IoT products, digital commerce, and enterprise platforms. Our engineering teams develop core platform components powering best-in-class e Commerce, Digital Marketing, and IoT solutions. As a Tech Lead Engineer, you will become part of the Core Architecture Team, contributing to the design and implementation of a modern Digital Engineering Enterprise Platform. The platform provides engineering teams with reusable services, cloud technologies, governance standards, and operational best practices that accelerate software delivery across more than 700 enterprise applications.<br>Responsibilities Lead the architecture, design, and implementation of MCP-based services and integrations using Python, Fast API, and Fast MCP. Develop and maintain MCP servers, tool adapters, and protocol-compliant integration layers. Design and enforce Canonical Contracts, Open API specifications, and API governance standards. Build secure, scalable integrations with AWS Agent Core Gateway and related AI platform services. Implement enterprise authentication and authorization using OAuth 2.0, JWT, and AWS Signature Version 4 (Sig V4). Design asynchronous APIs and service-to-service communication patterns supporting AI agent ecosystems. Establish observability standards and implement Open Telemetry instrumentation for protocol interactions and service monitoring. Collaborate with AI platform teams to enable agent-to-tool and agent-to-agent communication capabilities. Define best practices for protocol versioning, backward compatibility, testing, and governance. Review architecture, design decisions, and implementation approaches across multiple engineering teams. Support Architecture Review Board (ARB), Information Security (Info Sec), and compliance processes. Mentor engineers and provide technical leadership for enterprise MCP adoption initiatives. Produce technical documentation, implementation guides, reference architectures, and engineering standards.<br>Requirements Bachelor's degree in computer science, Software Engineering, or a related field.5+ years of professional Python backend engineering experience. Hands-on experience implementing Model Context Protocol (MCP) servers or comparable protocol-based integration frameworks. Strong experience developing RESTful and asynchronous APIs using Fast API or similar Python frameworks. Experience building applications with Fast MCP or equivalent MCP tooling. Experience integrating with AWS Agent Core Gateway or similar AI platform integration services. Strong knowledge of API design, Canonical Contracts, and Open API specification development. Experience implementing enterprise authentication and authorization using OAuth 2.0, JWT, and AWS Sig V4. Experience implementing observability using Open Telemetry or similar monitoring frameworks. Strong understanding of distributed systems, cloud-native architecture, and service integration patterns. Excellent leadership, mentoring, communication, and stakeholder management skills. Nice to Have Experience with AWS Agent Core Gateway or other enterprise AI integration platforms. Experience with AI agent frameworks such as Lang Graph, Strands, or similar technologies. Experience supporting enterprise governance processes, including Architecture Review Boards (ARB) and Information Security (Info Sec) reviews. Experience with CI/CD pipelines, Infrastructure as Code (IaC), and cloud-native deployment practices. Familiarity with AI agent ecosystems, tool orchestration, and emerging agent communication standards.<br>Why Join UsLead the adoption of the Model Context Protocol (MCP) across enterprise-scale AI platforms. Design and build secure, scalable integrations for next-generation AI agent ecosystems. Work with cutting-edge AWS Agent Core technologies, cloud-native architectures, and modern API standards. Collaborate with experienced AI, platform, cloud, and security engineering teams on global-scale initiatives. Shape engineering standards, protocol governance, and the future of enterprise AI integrations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>SUMMARY OF THE ROLE</span></p><br>In this role you will supervise ongoing painting works on projects in Cairo and other locations to ensure the correct products are used and applied properly, in accordance with Jotun's technical data sheets and method statements to achieve the desired performance.<br>This role is based at our Head Office in New Cairo and reports to the Technical Sales Support Manager within the Decorative Projects Team.<p><b>Responsibilities:</b>&nbsp;</p><br><ul><li>Conduct regular site visits to monitor painting activities and ensure Jotun products are applied in accordance with technical specifications, approved procedures, and quality standards.</li><li>Perform on-site inspections, assessments, and testing, preparing technical reports to verify compliance with project requirements and product performance.</li><li>Investigate and resolve customer complaints by conducting site inspections, coordinating with relevant stakeholders, and following through the complete resolution process.</li><li>Collaborate with the R&amp;D team to troubleshoot technical issues, provide application recommendations, and support field trials for new products.</li><li>Recommend suitable coating systems and application methods based on project conditions, while monitoring paint consumption and reporting any deviations or shortages.</li><li>Promote a strong safety culture by ensuring all painting activities comply with HSE regulations and Jotun's safety standards.</li></ul><p><span>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</span></p><br><p><b><span>What We Look For:</span></b></p><br><ul><li>Bachelor's degree in Civil or Architecture Engineering.</li><li>Excellent command of English, both written and spoken.</li><li>Minimum 3 years of experience in construction sites.</li></ul><p><b>Competencies We Look for:</b></p><br><ul><li>Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</li><li>Acts on own initiative, makes things happen and accepts responsibility for the results</li><li>Builds a useful network of contacts and relationships and utilizes it to achieve objectives</li><li>Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</li><li>Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</li><li>adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.</li></ul><p><b>What We Offer:</b></p><br><ul><li>Competitive compensation and benefits</li><li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning Academy.</li><li>Career development opportunities across multiple disciplines and geographies</li><li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores</li><li>A supportive and inclusive company culture where you can be your authentic self</li><li>A focus on having fun together through team buildings and social activities</li></ul><p><br><span><b>POSITION INFORMATION</b></span></p><br><p><b>Company:</b></p><br>El-Mohandes Jotun S.A.E.<p><br><b>Contract Type:</b></p><br>Regular<p><b>Time Type:</b></p><br>Full time<p><span><b>CLOSING DATE (dd.mm.yyyy):</b></span></p><br>15.08.2026<p><span>WHO WE ARE</span></p><br>Jotun’s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.El-Mohandes Jotun S.A.E., established in 1983, is one of the key markets within the MEIA region. With 2 production facilities, 3 warehouses and more than 350 employees, we aim to further strengthen Jotun’s position in Egypt through ambitious market growth plans that focus on innovation, efficiency and profitability.<p>Visit our Career Page to know more about life at Jotun.</p><br><p>Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</p><br><p>If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this. &nbsp;</p><br><p>If you think that this role is what you could be doing next, apply now!</p><br> </div>

<p><h4>Deloitte Innovation Hub | Cloud & DevOps Engineering Senior Technical Lead, Cairo, Egypt</h4> <p>Connect to your career at Deloitte</p> <p>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.</p> <p>Deloitte Innovation Hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data’, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.</p> <p>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.</p> <h4>Connect to your opportunity</h4> <ul> <li>Work with a team to realize the ultimate solution for infrastructure and network configuration, automation and deployment for AWS, GCP, Azure.</li> <li>Build and innovate to replace large-scale manual operating processes with scripts and applications.</li> <li>Contribute to build and deploy automation support (CI/CD) in AWS, GCP, Azure.</li> <li>Develop infrastructure as code and testable infrastructure in AWS, GCP, Azure.</li> <li>Develop appropriate metrics to demonstrate performance and operational efficiency by also thinking on how to script and automate better (value) chain monitoring and (chain) testing.</li> <li>Drive analysis, design and development of automation tools for configuration, provisioning, deployment, development, and operational tasks.</li> <li>Work cross-functionally with various App DevOps teams to test and drive amazing results in an international context.</li> <li>Design automated systems management solutions with self-repair/healing as the goal.</li> <li>Focus on reducing technical lead time for infra and network for all DevOps teams.</li> <li>Provide huge positive customer impact by reducing downtime and costs.</li> </ul> <h4>Connect to your skills and professional experience</h4> <ul> <li>10+ years’ experience with cloud hyperscales, such as GCP, AWS or Azure.</li> <li>Experience in cloud implementation such as application development and infrastructure as code (Terraform, AWS SAM, CloudFormation).</li> <li>Confident with key DevOps practices - CI/CD, IaaS, containerization and deployment pipelines.</li> <li>Provide expertise in one or more of the following areas: sysadmin, IaaS, full stack development, virtualization/containerization, environments and configuration management.</li> <li>Experience with Python, Bash, Go scripting.</li> <li>Understand the importance of observability and have built systems to focus on early insight into issues using monitoring and alerting.</li> <li>Pioneer DevOps/SRE best practices with a curious mind and an ability to mentor junior employees.</li> <li>Able to design and build frameworks or toolsets to be reused by the wider engineering community.</li> <li>Extensive experience and expertise across the Splunk platform, its architecture and distributed components including premium apps (ITSI, Enterprise Security, Phantom, etc.).</li> <li>Experience with data streaming technologies.</li> <li>Experience of agile methodologies and associated toolsets and code repositories.</li> <li>Strong collaboration and stakeholder engagement skills.</li> <li>Self-motivated and organized person.</li> <li>High level of attention to detail, the ability to think architecturally at ‘big picture’ and able to translate this into practical implementation.</li> </ul> <h4>Desirable</h4> <ul> <li>Cloud certified with experience.</li> </ul> <h4>Required</h4> <ul> <li>Strong technical skills and demonstrated experience in each of the following areas:</li> <li>Excellent communication (written and oral) and interpersonal skills.</li> <li>Deliver right solution architecture, automation and technology choices starting from experimentation and proof of concept phases of new analytical models.</li> <li>Demonstrated teamwork and collaboration in a professional setting.</li> <li>Flexible and willingness to work on different projects and programming.</li> <li>Coordinate the work of a small team of junior engineers, or the build of a sizable application or tooling component.</li> </ul> <h4>Connect to your service line - Consulting</h4> <p>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact on those matters.</p> <h4>Personal independence</h4> <p>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your immediate family members are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.</p> <h4>Connect to your industry</h4> <p>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology and Transformation</p> <h4>Our commitment to you</h4> <p>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.</p> <p>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.</p> <p>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.</p> <h4>Connect to your next step</h4> <p>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Recruitment Fraud Alert</strong></p><br><br> <p>We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. &nbsp;</p><br><br> <p><strong>What to know:</strong></p><br><br> <ul> <li>Commvault does&nbsp;<em>not</em>&nbsp;conduct interviews by email or text.</li> <li>We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.</li> </ul> <p>If you suspect a recruiting scam, please contact us at <u>wwrecruitingteam@commvault.com&nbsp;</u></p><br><br> <br> <p><strong>About Commvault</strong>&nbsp;</p><br><br> <p>Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.&nbsp;</p><br><br>Company Overview: <p>Commvault is a worldwide leader in delivering backup and recovery for the multifaceted enterprise. Commvault allows you to protect, handle, and use your data, while handling it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what</p><br><br> Job Description Overview: <p>The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for Commvault’s customer base.</p><br><br> <p>This customer base has a wide variety of technical ability, and this role has no ceiling, you will own an issue from initial pick-up all the way to working with the development team on identifying a possible solution.</p><br><br> <p>&nbsp;This position is part of our Server group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a distributed team that has led the industry in satisfaction seven years in a row. We are looking for an individual with a genuine passion for Althing's tech to join our expert and super-friendly Server team.</p><br><br> <p>We offer innovative training, exciting colleagues, and the opportunity to grow with us. Our team is focused around but not limited to backups of Windows Server environments within the Commvault suite, this includes networking, troubleshooting, connectivity, name resolution and performance-based issues on an OS and or hardware. We are a source of expertise for not just our customer base but also our partners and consultants on site.</p><br><br> <strong>What you'll do:</strong> <ul> <li>Troubleshoot and resolve critical support problems</li> <li>Fix customer issues using remote desktop software</li> <li>Optimally interact through phone and email with customers as you tackle their problems</li> <li>Dedication to the success and satisfaction of our customers</li> <li>Recreation of problems in house</li> <li>Root Cause Analysis and / or provision of examples of software bug</li> <li>Working independently and as a team to come up with the best solutions to a customer problem.</li> <li>Providing outstanding phone-based support for a variety of complex, time critical issues.</li> <li>Working remotely on enterprise level customers and dark sites</li> <li>Having the freedom to build labs and simulators</li> <li>Contributing to our Solutions Engine and online forums</li> </ul> Who you are: <ul> <li>Bachelor's Degree or equivalent experience</li> <li>MCP/MCSA/MCSE in Microsoft.</li> <li>We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.</li> <li>At least 5+ years of technical/customer support experience</li> <li>Detailed knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think troubleshooting or fixing via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall, VSS).</li> <li>Exposure to Microsoft SQL, understanding of Microsoft clustering technologies and experience of SAN highly desirable.</li> <li>Active directory. Recovery knowledge of Microsoft operating systems and applications.</li> <li>Networking and troubleshooting connectivity, name resolution and performance-based issues with OS and/or hardware.</li> <li>Understanding backup theory and design. Backup and data management fundamentals</li> <li>Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas, Symantec, Backup Exec, Shadow Protect, NetBackup, Networker, Avamar, VEEAM, or TSM is a plus</li> <li>Previous experience in troubleshooting enterprise environments</li> <li>Strong customer relations skills.</li> <li>Strong multi-tasking and prioritization skills.</li> <li>Strong written and verbal communication skills.</li> <li>Excellent team player</li> </ul> <strong>You’ll love working here because:</strong> <ul> <li>Continuous professional development, product training, and career pathing</li> <li>Annual health check-ups, Car lease Program, and Tuition Reimbursement</li> <li>Personal accident cover and Term life cover</li> </ul> <p>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p><br><br> <p>Ready to #makeyourmark at Commvault? Apply now!</p><br><br> <br> <br> <p>Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.</p><br><br> <p>Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email <span>accommodations@commvault.com</span>&nbsp;For any inquiries not related to an accommodation please reach out to&nbsp;<span>wwrecruitingteam@commvault.com</span>.</p><br><br> <br> <p>Commvault's Privacy Policy </p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Who we are</b> <br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b> <br>We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.<br><br><br><b>What you’ll do</b> <br><ul> <li>Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services.</li> <li>Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments.</li> <li>Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls.</li> <li>Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services.</li> <li>Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement.</li> <li>Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity.</li> <li>Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements.</li> <li>Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies.</li> <li>Contribute to operational planning, budget management, service investment forecasting, and business continuity activities.</li> </ul><br><br><b>Who you are</b> <br><ul> <li>Bachelor’s degree in Engineering, Computer Science, or a related technical discipline.&nbsp;</li> <li>Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.&nbsp;</li> <li>Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server</li> <li>technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services.</li> <li>Experience with vulnerability management, configuration management, automated deployment, and information security controls.</li> <li>Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements.</li> <li>Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.&nbsp;</li> <li>Comfortable working within an on-call support model and collaborating across international teams and cultures when required.</li> </ul><br><br><b>Not a perfect fit?</b> <br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b> <br><ul> <li>Opportunity to lead security and infrastructure services that support large-scale global business operations.</li> <li>Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments.</li> <li>Experience influencing service strategy, operational excellence, and business continuity initiatives.</li> <li>Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact.</li> <li>Participation in global projects that drive innovation, security maturity, and service transformation.</li> </ul><br><br><b>What skills you will learn</b> <br><ul> <li>Advanced cyber security governance and enterprise risk management.</li> <li>Large-scale infrastructure operations and service reliability management.</li> <li>Strategic stakeholder engagement and customer-centric service delivery.</li> <li>Security incident management, crisis response, and business continuity practices.</li> <li>IT service management, operational governance, and continuous improvement methodologies.</li> <li>Leadership and team development within complex global environments.</li> </ul><br><br><b>VOIS Equal Opportunity Employer Commitment</b> <br><p>Vodafone&nbsp;recognises&nbsp;and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race,&nbsp;colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.&nbsp;</p><br><br><br><b>Join Us</b> <br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b> <br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b> <br> <ul> <li>LinkedIn: VOIS LinkedIn</li> <li>Facebook:&nbsp;VOIS Facebook</li> <li>Instagram:&nbsp;VOIS Instagram</li> <li>You can also chat with our employees to learn more about our projects:&nbsp;Employee Network</li> </ul> <br><br><br><br> </div>