Software Tester Jobs - Giza Egypt

<p>•&nbsp;Provide first-line IT support to ODP employees, customers, and government authorities.</p><p>•&nbsp;Receive, troubleshoot, and resolve IT incidents and service requests within the agreed service levels (SLAs).</p><p>•&nbsp;Install, configure, and maintain computers, laptops, printers, and peripheral devices.</p><p>•&nbsp;Configure and manage user accounts, permissions, and access rights.</p><p>•&nbsp;Monitor, prioritize, and manage the IT ticketing system while ensuring timely follow-up and resolution.</p><p>•&nbsp;Perform routine health checks for IT systems and proactively identify potential issues.</p><p>•&nbsp;Support basic network connectivity troubleshooting and escalate complex issues when required.</p><p>•&nbsp;Maintain accurate IT asset inventory and lifecycle records.</p><p>•&nbsp;Prepare technical documentation, operational procedures, and periodic performance reports.</p><p>Ensure compliance with IT policies, security standards, and operational procedures</p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Join Us At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p><p>What you ll do As part of Vodafone Business s strategic ambition to become the SME Champion, this role plays a pivotal part in enabling the success of small and medium enterprises through value-driven partnerships, ecosystem engagement, and targeted programs. The SME Ecosystem &amp; Partnerships Lead is responsible for designing and executing initiatives that position Vodafone Business as a trusted growth partner for SMEs. This includes leading the development of strategic alliances, managing partner integrations, launching new SME-focused initiatives, and building a strong support network for startups.</p><p>Job Profile SME Partnerships &amp; Ecosystem Development Identify, evaluate, acquire, and manage strategic partners that complement Vodafone s SME offerings (e.g., digital solutions, fintech, logistics, e-commerce). Develop and manage the Engez and broader SME verticals partner ecosystem. Design partnership frameworks and value propositions that drive mutual growth. Partner Integration &amp; Experience Lead the end-to-end integration process with partners to ensure a seamless and differentiated customer experience. Collaborate with internal product, technology, and commercial teams to ensure efficient onboarding and operational execution. Implement scalable processes and governance models to manage partnerships effectively. SME Alliance Leadership Design and launch the Vodafone Business SME Alliance, a strategic initiative to create a collaborative platform for SMEs, startups, and ecosystem players. Define selection criteria and onboarding processes for partners and startups. Own ongoing engagement strategy including events, thought leadership, co-marketing campaigns, and innovation challenges. Develop KPIs and performance dashboards to track alliance impact and partner performance. Startups Support Program Launch and manage the Vodafone Business Startups Support Program, focused on accelerating growth for early-stage businesses. Partner with incubators, accelerators, and VCs to identify high-potential startups. Curate a suite of Vodafone and partner services (connectivity, cloud, advisory, marketing support) tailored to startup needs.</p><p>Comptencies and Qualifications Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances. Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value. Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience. Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses. Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact. Must have technical / professional qualifications: Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus. 7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses. Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions. Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes. Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</p><p>Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p>Who we are We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep expertise in strategic partnerships and ecosystem building to create differentiated SME propositions and unlock new growth opportunities through external alliances.</li><li>Strong commercial and operational acumen in partner management, with experience designing partnership frameworks, governance models, and scalable onboarding processes that deliver mutual value.</li><li>Proven ability to lead end-to-end partner integration, collaborating across product, technology, sales, and operations to ensure seamless execution and customer experience.</li><li>Strong knowledge of the SME, startup, and innovation ecosystem, including incubators, accelerators, venture capital networks, and the evolving needs of early-stage and growth businesses.</li><li>Track record in developing high-impact SME programs and engagement platforms, including alliances, startup support initiatives, co-marketing campaigns, and performance dashboards to measure business and brand impact.</li><li>Bachelor s degree in business, Marketing, or a related field, with postgraduate qualifications considered a plus.</li><li>7-9 years of experience in B2B marketing, partnerships, ecosystem development, GTM, preferably within telecom, ICT, or technology-led businesses.</li><li>Strong knowledge of telecom, ICT, and digital business solutions, with the ability to identify partnership opportunities that strengthen SME value propositions.</li><li>Experience using CRM, analytics, and performance tracking tools to monitor program effectiveness, partner performance, and customer engagement outcomes.</li><li>Excellent communication, influencing, and stakeholder management capabilities, with the confidence to work across senior internal stakeholders, external partners, and ecosystem players.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities</b></p><ul><li><b>Build and maintain interactive</b> Power BI dashboards covering KPIs for all 5 subsidiaries</li><li>Design and manage Microsoft Access databases to store, organise, and query group-wide data</li><li>Develop complex DAX formulas, calculated measures, and Power Query transformations</li><li>Build sector-specific dashboards for operations, production, logistics, and sales</li><li>Analyse factory metrics including output volumes, quality rates, and waste</li><li>Prepare periodic and annual consolidated reports for group leadership</li><li>Ensure data accuracy and consistency across all sources and subsidiaries</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Statistics, Data Science, Information Systems, or Engineering</li><li>3+ years of hands-on experience in data analytics roles</li><li>Advanced Power BI proficiency DAX, Power Query, data modeling, dashboard design</li><li>Hands-on Microsoft Access experience database design, queries, relationships, automated reports</li><li>Advanced Excel complex formulas, pivot tables, dynamic arrays</li><li>SQL is a strong advantage for data extraction and cross-system integration</li><li>Manufacturing or logistics data experience is an advantage</li><li>Strong attention to data accuracy, consistency, and timely delivery</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role We are looking for an experienced Product Management Consultant to partner with our team in shaping and accelerating the development of high-impact product aligned with business objectives. This is a consulting engagement designed for a senior product manager who can provide strategic guidance, establish product best practices, and support execution across key initiatives. The ideal candidate combines strong product expertise, strategic thinking, and hands-on experience delivering successful digital products while effectively collaborating with cross-functional teams. Key Responsibilities Advise leadership on product strategy, vision, and roadmap development. Lead product discovery activities, including user research, market analysis, and opportunity assessment. Facilitate alignment between business stakeholders, product, design, and engineering teams. Translate business goals and customer needs into clear product requirements and prioritized initiatives. Support product teams in roadmap prioritization and decision-making through data-driven insights. Review product performance metrics and recommend optimization opportunities. Provide guidance on go-to-market planning and product launch readiness. Share industry best practices, market trends, and emerging technology insights. Coach and mentor product managers and cross-functional teams on product management methodologies. Identify risks, dependencies, and strategic opportunities to improve product outcomes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Bachelor's degree in Business, Engineering, Computer Science, or a related field (MBA is a plus). 6+ years of product management experience, preferably within technology, AI, SaaS, or digital product environments. Proven track record of defining product strategy and supporting successful product delivery. Strong analytical and problem-solving skills with a data-driven approach. Excellent communication, facilitation, and stakeholder management capabilities. Experience working in Agile environments and collaborating with cross-functional teams. Ability to influence without direct authority and drive alignment across teams.</p><h2>Preferred Skills</h2><p>Experience with AI/ML, automation, or platform-based products. Familiarity with product analytics tools such as Mixpanel, Amplitude, or GA4. Strong understanding of UX/UI principles and product design processes. Experience scaling product organizations or establishing product management frameworks.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>What you’ll do</p><p>Who you are</p><p><br></p><p>What's in it for you</p><p>Who we are</p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p><br></p><p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Who you are</p> <p>Not a perfect fit?</p> <p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To run Incident Management activities and actively monitors Cyber KPIs and provides early alerting and on time reporting of agreed KPIs.</p><p>Key accountabilities and decision ownership Provides 24/7 handling for security services &amp; malicious activities; takes mitigation actions. Responsible for implementation of SEIM use cases, Threat intelligence inputs / outputs. Responsible for handling cyber security incidents. Provides periodic IM reporting of all agreed KPIs and provide trend analysis of KPIs. Manage incidents from End point detection response systems. Responsible for handling VF group and internal cyber vulnerability notices and manage to ensure closure of such cases</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Interpersonal &amp; communication skills. Time management skills Innovative thinking. Team player &amp; customer focused. Logic thinking &amp; takes responsibility. Ability to guide and mentor engineers. Define long-term technical roadmaps Proactively manage risks and dependencies Must have technical/ professional qualifications : Bachelor s degree in engineering or computer science. Experience 4 Years in Technology preferred 3 Year as Cyber Security Engineer. Experience in Security Systems / services EDR and SEIM solutions. Microsoft, Linux, AI, Data base knowledge, and scripting</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To run and manage Cyber Security systems and user access control facilities (logical &amp; physical) to ensure that access is authorized according to Vodafone Egypt Security policy.</p><p>Key accountabilities and decision ownership</p><ul><li>Maintain Cyber Security systems availability &amp; ensure resolving issues escalated from first line within the agreed SLA.</li><li>Responsible for implementation of bulk user access profiles defined &amp; approved by the production system and data owners.</li><li>Responsible for implementing major approved and assigned security request for changes.</li><li>Maintain knowledge transfer and documentation of systems on hand...</li><li>Handles incidents communications within the team and with other teams when necessary.</li><li>Escalate issues to vendors and ensure that issue resolve within contact SLA.</li></ul><p>At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Core competencies, knowledge and experience</p><ul><li>Interpersonal &amp; communication skills.</li><li>Time management skills</li><li>Innovative thinking.</li><li>Team player &amp; customer focused.</li><li>Logic thinking &amp; takes responsibility.</li></ul><p>Must have technical/ professional qualifications :</p><ul><li>Bachelor s Degree in engineering or Computer Science.</li><li>Experience 4-5 Years in Technology, including 3 Year as Security Engineer.</li><li>Experience in Security Systems / services KPIs maintenance</li><li>Generic / vendor security certificate is preferred (CISSP / CIH / CCNP / F5)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a skilled Localization Associate Project Manager to join our dynamic team. In this role, you will manage project workflows by coordinating tasks, ensuring timely communication, maintaining quality standards, and delivering projects on schedule while meeting client expectations. Duties and Responsibilities: Respond to client emails promptly for efficient communication. Confirm project requirements, align workflows, assign tasks, and track progress for efficiency. Coordinate with the production team, including Project Managers (PMs) and Vendor Managers (VMs), to ensure smooth task execution. Develop project plans with clear timelines and budgets, keeping projects on track and aligned with client expectations. Maintain communication with clients and vendors, providing updates, confirming deadlines, addressing issues, and discussing progress or changes. Oversee quality assurance by coordinating with linguists and vendors to ensure accuracy and adherence to client specifications. Prepare, review, and deliver files to clients by the deadline, meeting quality standards. Manage and close POs for proper documentation and billing. Maintain strong client relationships by addressing requests, providing solutions, and managing accounts. Identify opportunities to optimize workflows, improve efficiency, and enhance quality.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in business administration or a related field 1-2 years of experience in a similar role Excellent verbal and written English Certificate and or knowledge including planning, budgeting, risk management, etc Solid understanding of CAT and QA Tools Knowledge of Localization services like MTPE, DTP, Media, Elearning, AI Basic knowledge of Localization Engineering</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Billing support specialist providing L2 support for Technology &amp; Business stakeholders. Coordination and tracking of proactive &amp; reactive operational activities and ensure that the services provided to customers are continuously available. Performing to Service Level Agreement (SLA) performance levels. Ensure the Billing system High Availability and Resilience and with least outage time and minimal customer impact. Observing and analysing repetitive problems and customer complaints and set and implement an action plan to avoid them. Continuously review and update monitoring and alarming procedures and ensure they are efficient and effective. Ensure conforming to Vodafone's Security &amp; Privacy policies and standards Role Responsibilities Abide to SLA in billing support daily activities and interactions. Review current manual jobs and automate them for higher productivity and effectiveness. Ensure Bill Cycles activities run and complete on the scheduled dates and within SLAs. Enhance Mean-time-to-Resolve (MTTR) of Trouble tickets. Embrace automation and DevOps techniques</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Excellent oral and written communication skills. Having strong data-driven analytical skills. Creative and problem solver with a passion to provide excellent customer experience. Comfortable with a multi-tasking, high-energy environment. Flexible to adapt to a 24x7 operating environment. Experience in managing full application stacks from the OS up through custom applications. Exposure to Virtualization, Cloud Computing and Cybersecurity is plus. Must have technical / professional qualifications: Bachelor degree in Computer Science, Engineering or a related field. Experience in telco Billing systems 3+ years of Experience with Systems administration in Linux/Unix. 3+ years of Experience with Databases. Programming / scripting experience (Java, Perl, Python, ) Good knowledge in computer networks. Experience supporting a 24x7 production environment</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Write a good range of print and digital content for multiple platforms, such as social media, content marketing, email, and search engine optimization (SEO). Write clear, effective marketing copy as well as well-structured, SEO-optimized content to promote our company and services, such as website content, landing pages, blogs and articles, white papers, eBooks, case studies, infographics, social media posts, emails, video scripts, brochures, flyers, company profiles, and service and industry profiles. Conduct in-depth, expansive research on industry-related topics, while looking for original, data-driven insights, such as statistics, anecdotes, news/facts, case studies/examples, study/research report expert advice and recommendations, and opinions/quotes from thought leaders to paint a well-rounded argument. Develop and ensure that the technical content is well-researched, unique, informative, and engaging. Coordinate with the design team to illustrate the content. Follow our monthly plans, collaborating with other members of the content production team to ensure the timely completion of tasks and delivery of materials. Submit work to the Content Supervisor for input and approval.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>BA in English Language or English Literature.</li><li>Previous experience in content writing and proofreading is a must.</li><li>Proven work experience in technical writing (such as SaaS.)</li><li>Fluency in English.</li><li>Exceptional writing and editing skills in English.</li><li>Experience in B2B inbound marketing is a must.</li><li>Portfolio of published articles and website content.</li><li>SEO expertise.</li><li>Strong communication and interpersonal skills.</li><li>Creative and innovative thinker and planner.</li></ul><p>Working Days: 5 Working Days</p><p>Days Off: Friday and Saturday</p><p>Working Hours: 9:00 A.M 6:00 P.M or 10:00 AM 7 PM</p><p>Location: El-Mohandessen near midan lebnan</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>Job Summary:</strong> </p> <strong>Join our Team as a Business Development Executive - B2B (US market)</strong> <strong>Scope of Work:</strong> <p>Lead sales growth by identifying, pursuing, and converting opportunities with both direct and indirect clients. Support account expansion through strategic outreach and cross-functional collaboration.</p> <strong>Key Responsibilities:</strong> <ul> <li>Manage the full outbound sales cycle, from prospecting to closing.</li> <li>Conduct targeted outreach via email, and phone.</li> <li>Qualify leads and hold discovery meetings to understand client needs and pain points.</li> <li>Collaborate with project managers to ensure accurate project scoping and seamless handover.</li> <li>Re-engage former clients and upsell based on prior interactions.</li> <li>Maintain accurate records in CRM and update all sales activities consistently.</li> <li>Meet or exceed individual KPIs and contribute to overall revenue goals.</li> </ul> <strong>Qualifications &amp; Requirements</strong> <ul> <li>Bachelor's degree in Business, Finance, Marketing or a related field (preferred).</li> <li>Demonstrated experience in <strong>B2B sales</strong>, preferably within the localization, translation, or other service-based industries.</li> <li>Strong understanding of <strong>outbound prospecting, lead qualification, and account-based selling strategies</strong>.</li> <li>Ability and willingness to work <strong>US time zone hours (4:00 PM 1:00 AM Egypt time)</strong>.</li> <li>Proven track record of successfully managing the <strong>full sales cycle</strong>, from lead generation and pipeline development to negotiation and deal closure.</li> <li>Hands-on experience with <strong>CRM systems, sales automation platforms, and lead generation tools</strong>.</li> <li>Strong presentation and communication skills, with the ability to confidently engage senior decision-makers and tailor messaging to different stakeholders.</li> </ul> <strong>Work Conditions:</strong> Giza, Egypt Full-time| Hybrid <br> US shift: 3 PM - 12 AM/ 4 PM - 1 AM <br><p> </p> <p> <br> </p> <p> </p> If you are commercially focused, relationship-driven, and passionate about expanding innovative payment solutions in the US market, we encourage you to apply and join a dynamic team shaping the future of digital finance. <br><p> <br> </p></div></section>

<p>Security Infrastructure Management: Deploy, configure, and maintain enterprise next-generation firewalls (NGFW), intrusion prevention systems (IPS/IDS), VPN gateways, and web application firewalls (WAF). Network Access &amp; Segmentation: Implement Network Access Control (NAC), zero-trust architecture, and strict micro-segmentation across corporate headquarters, primary/disaster recovery data centers, and remote branch networks. Monitoring &amp; Incident Response: Continuously monitor network traffic for anomalous behavior, coordinate with the Security Operations Center (SOC), and lead technical remediation during network security incidents. Policy Enforcement &amp; Auditing: Develop, maintain, and audit firewall rule bases, access control lists (ACLs), and site-to-site VPN tunnels. Ensure all network changes follow formal change management procedures. Secure Infrastructure Projects: Partner with Cloud, Infrastructure, and Application teams to architect secure connectivity for new digital banking services, mobile applications, and third-party integrations. Regulatory Compliance: Ensure all network security controls strictly align with Central Bank of Egypt (CBE) cybersecurity directives, PCI-DSS requirements, and ISO 27001 standards. Vulnerability Remediation: Conduct regular network vulnerability scans, review penetration testing findings, and patch or harden network appliances accordingly.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Information Technology, Computer Science, Engineering, or a related field from a reputable university. 4 5 years of hands-on experience in data center security technologies. Proven hands-on experience with data center security technologies, including Next-Generation Firewalls (NGFW), Web Application Firewalls (WAF), F5 Load Balancers, VPN technologies, IDS/IPS, and network segmentation. Experience with security solutions from leading vendors such as Palo Alto, Fortinet, F5, Cisco, or equivalent. Strong knowledge of routing, switching, TCP/IP, and network security best practices. Demonstrated experience in implementing, configuring, and troubleshooting security solutions within enterprise environments. Excellent analytical, problem-solving, troubleshooting, and communication skills. Relevant professional certifications are preferred.</p>

<p>We are seeking a <strong>Senior Infrastructure Engineer</strong> with a strong focus on <strong>enterprise systems and Microsoft-based environments</strong>. The role is primarily responsible for managing and optimizing <strong>servers, storage, virtualization, and core infrastructure services</strong>.</p><p>The ideal candidate will have solid hands-on experience in <strong>on-premise and hybrid Microsoft ecosystems</strong>, with <strong>working knowledge of networking and security components</strong> to support cross-functional operations when required</p><p></p><p><strong>1. Infrastructure &amp; Virtualization (Primary Focus)</strong></p><ul><li><p>Design, implement, and maintain <strong>virtualized environments</strong> using VMware (vSphere, ESXi, vCenter).</p></li><li><p>Manage <strong>server infrastructure</strong> (physical and virtual), including capacity planning and performance tuning.</p></li><li><p>Administer <strong>enterprise storage systems</strong> and backup solutions.</p></li><li><p>Implement and maintain <strong>high availability and disaster recovery</strong> strategies.</p></li></ul><p><strong>2. Microsoft Systems Administration (Core Responsibility)</strong></p><ul><li><p>Manage and support:</p><ul><li><p><strong>Windows Server environments</strong></p></li><li><p><strong>Active Directory &amp; Group Policy</strong></p></li><li><p><strong>Microsoft Exchange (on-prem / hybrid)</strong></p></li><li><p><strong>Microsoft SCCM / Endpoint Management</strong></p></li></ul></li><li><p>Administer and support <strong>Microsoft 365 (Office 365, Teams, Exchange Online)</strong>.</p></li></ul><ul><li><p>Support <strong>hybrid integration</strong> between on-premise infrastructure and cloud services (Azure AD, synchronization, identity management).</p></li></ul><p><strong>3. Cloud &amp; Modern Workplace</strong></p><ul><li><p>Support and manage <strong>Microsoft 365 services</strong> (Teams, SharePoint, Exchange Online).</p></li><li><p>Assist in <strong>Azure-based workloads</strong> and hybrid infrastructure setups.</p></li><li><p>Participate in cloud migration and optimization initiatives.</p></li></ul><p><strong>4. Networking &amp; Security (Supporting Role – Not Primary)</strong></p><ul><li><p>Perform basic configuration and troubleshooting for:</p><ul><li><p>Firewalls</p></li><li><p>Switches</p></li><li><p>Wireless controllers</p></li></ul></li><li><p>Understand and support:</p><ul><li><p>VLANs, VPNs, DNS, DHCP</p></li></ul></li><li><p>Coordinate with security/network teams on:</p><ul><li><p>Patch management</p></li><li><p>Endpoint protection</p></li><li><p>Basic security hardening</p></li></ul></li></ul><p><strong>5. Monitoring, Automation &amp; Operations</strong></p><ul><li><p>Implement and maintain <strong>monitoring and alerting systems</strong>.</p></li><li><p>Automate routine administrative tasks using <strong>PowerShell (preferred)</strong>.</p></li><li><p>Ensure systems availability, reliability, and performance.</p></li></ul><p><strong>6.Support &amp; Documentation</strong></p><ul><li><p>Provide <strong>Level 2/3 support</strong> for infrastructure-related issues.</p></li><li><p>Maintain clear documentation:</p><ul><li><p>System configurations</p></li><li><p>Architecture diagrams</p></li><li><p>Operational procedures</p></li></ul></li><li><p>Collaborate with internal teams and vendors.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Strong hands-on experience in:</p><ul><li><p>VMware (vSphere, ESXi, vCenter)</p></li><li><p>Windows Server &amp; Active Directory</p></li><li><p>Microsoft 365 (Exchange Online, Teams)</p></li><li><p>SCCM / Endpoint Management</p></li></ul></li><li><p>Good working knowledge of:</p><ul><li><p>Networking fundamentals (TCP/IP, VLANs, DNS, DHCP)</p></li><li><p>Basic firewall and switching operations</p></li></ul></li><li><p>Exposure to:</p><ul><li><p>Microsoft Azure (preferred)</p></li><li><p>Backup and disaster recovery solutions</p></li></ul></li><li><p>Scripting experience:</p><ul><li><p>PowerShell is highly preferred</p></li></ul></li><li><p>Bachelor’s degree in Computer Science, IT, or related field</p></li></ul><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Title: Professional Services Consultant Location: Cairo, Egypt Department: Professional Services Position Overview The Professional Services Consultant is responsible for delivering high-quality consulting services to clients, ensuring successful implementation and adoption of our solutions. This role involves working closely with customers to understand their business needs, configure solutions, provide training, and drive value realization. Key Responsibilities Collaborate with clients to gather requirements and design tailored solutions. Lead implementation projects, including configuration, testing, and deployment. Provide expert guidance and best practices to ensure successful adoption of solutions. Conduct training sessions and workshops for client teams. Act as a trusted advisor, building strong relationships with stakeholders. Troubleshoot and resolve issues during and after implementation. Document processes, configurations, and client interactions for knowledge sharing. Work cross-functionally with Sales, Product, and Support teams to ensure client success. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in Business, IT, or related field (Master s preferred). 1+ years of experience in professional services, consulting, or solution implementation. Strong understanding of [industry-specific solutions or technologies]. Excellent communication and presentation skills. Ability to manage multiple projects and meet deadlines. Problem-solving mindset with attention to detail. Willingness to travel as required. #LI-GA1</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Role Purpose</b></p><p>The Senior Security Engineer is responsible for leading the design, implementation, integration, optimization, and support of cybersecurity solutions and services across enterprise customer environments. The role provides advanced technical expertise across multiple cybersecurity domains including Security Operations, Network Security, Endpoint Security, Identity &amp; Access Management (IAM), Cloud Security, Vulnerability Management, Data Protection, Security Monitoring, and Incident Response. The Senior Cyber Security Engineer acts as a technical leader within security projects, providing architecture guidance, mentoring junior engineers and consultants, supporting customer engagements, and ensuring cybersecurity solutions are delivered according to industry best practices, regulatory requirements, and organizational standards.</p><p>Job Profile</p><ul><li>Lead the delivery and implementation of end-to-end cybersecurity projects in enterprise-scale environments</li><li>Design, develop, and maintain secure architecture frameworks covering network, endpoint, identity, and cloud security</li><li>Manage and enhance Security Operations (SecOps) including monitoring, detection, and response capabilities</li><li>Oversee threat management, vulnerability management, and incident response processes to minimize risk exposure</li><li>Analyze and troubleshoot complex security and infrastructure issues across integrated environments</li><li>Collaborate with internal teams, vendors, and stakeholders to ensure seamless security integration and project execution</li><li>Provide technical leadership, mentoring, and guidance to security teams</li><li>Drive adherence to industry standards, policies, and compliance frameworks (ISO 27001, NIST, PCI-DSS)</li><li>Support continuous improvement initiatives by evaluating emerging threats, tools, and technologies</li><li>Bridge communication between technical and non-technical stakeholders to support decision-making</li></ul><p>Competencies and Qualification</p><p>Experience &amp; Education</p><ul><li>5 9 years in cybersecurity engineering or implementation roles</li><li>Bachelor s degree in Computer Science, Engineering, IT, or related field</li></ul><p>Skills</p><ul><li>Strong communication, presentation, and stakeholder management skills</li><li>Proven leadership, teamwork, and collaboration abilities</li><li>Fluency in Arabic and English</li></ul><p>Technical Expertise</p><ul><li>Security architecture, operations, and enterprise-scale environments</li><li>Threat management, vulnerability management, and incident response</li><li>Hands-on experience with SIEM, endpoint protection, IAM, and firewalls</li><li>Experience with vendors like Microsoft, Cisco, Palo Alto, Fortinet, Trend Micro</li></ul><p>Certifications</p><ul><li>CISSP, CISM, CEH, CompTIA Security+</li><li>Microsoft Security, Palo Alto PCNSE, Fortinet NSE, Splunk, CrowdStrike, CyberArk</li><li>ITIL Foundation</li></ul><p>Frameworks &amp; Tools</p><ul><li>ISO 27001, NIST, PCI-DSS</li><li>IT service management (ITIL) and quality assurance practices</li></ul><p>Security Technologies</p><ul><li>SIEM: Sentinel, Splunk, QRadar, Elastic</li><li>Endpoint: Defender, CrowdStrike, Trend Micro</li><li>Identity: Entra ID, CyberArk</li><li>Network: Cisco, Fortinet, Palo Alto, F5, Juniper</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 9 years in cybersecurity engineering or implementation roles</li><li>Bachelor s degree in Computer Science, Engineering, IT, or related field</li><li>Strong communication, presentation, and stakeholder management skills</li><li>Proven leadership, teamwork, and collaboration abilities</li><li>Fluency in Arabic and English</li><li>Security architecture, operations, and enterprise-scale environments</li><li>Threat management, vulnerability management, and incident response</li><li>Hands-on experience with SIEM, endpoint protection, IAM, and firewalls</li><li>Experience with vendors like Microsoft, Cisco, Palo Alto, Fortinet, Trend Micro</li><li>Certifications: CISSP, CISM, CEH, CompTIA Security+, Microsoft Security, Palo Alto PCNSE, Fortinet NSE, Splunk, CrowdStrike, CyberArk, ITIL Foundation</li><li>Frameworks &amp; Tools: ISO 27001, NIST, PCI-DSS, ITIL</li><li>Security Technologies: SIEM (Sentinel, Splunk, QRadar, Elastic), Endpoint (Defender, CrowdStrike, Trend Micro), Identity (Entra ID, CyberArk), Network (Cisco, Fortinet, Palo Alto, F5, Juniper)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To execute the Technology Risk Management activities by evaluating risks and providing on demand advisory to improve technology risk remediation.</p><p>1. Perform directly to rollout independent Technology Risk Assessments in the following scenarios:</p><ul><li>Technology Projects and Digital Transformation.</li><li>Reviews of First Line Function effectiveness for Technology Risk controls</li><li>On demand following technology incidents.</li></ul><p>2. Assist risk owners on design &amp; implementation of Technology Risk Remediation Plans by providing expertise (Technical, functional and procedural) and provide guidance for risk based decisions.</p><p>3. Identify and validate Technology Risks upon reviewing Internal &amp; External Audit Reports, Technology Risk Notes, Technology Incidents and contribute to their associated action plans to mitigate the same.</p><p>4. Handle all of the Technology Risk Management Activities including but not limited to reviewing &amp; qualifying the different risk notes and ensuring the relevant updates are reflected in the central risk register, communicating and notifying risk owners with relevant technology risks, coordinating with the relevant stakeholders on the different risk remediation plans.</p><p>5. Update the different Technology Risk Management Documentation Corpus</p><p>6. Assessment of metrics and Key Risk Indicators breaches to monitor the effectiveness of the controls and ensure proper risk mitigation.</p><p>7. Contribute with relevant departments to identify risks, risk gaps and early warning signals for Technology Risks that could arise from any change in systems, services, processes or procedures.</p><p>Policies, Processes, and Procedures</p><p>Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner</p><p>8. Assist in defining, maintaining and enriching Technology Risk Managements Metrics, Taxonomy and Severity Scale as well as proficiently practice Technology Risk Management techniques, methods and tools that were designed to ensure that all Technology risks are adequately captured and managed. Moreover, prepare training materials and carry out communications activities in alignment with relevant stakeholders in order to improve mindset and knowledge.</p><p>9. Track and follow up with 1 st Line of Defense of the Technology risks, which are still under assessment in the centralized risk register.</p><p>10. Assist in reviewing the different risk treatment plans related to Technology Risk Management in cooperation with relevant stakeholders prior submitting to the relevant committees, to ensure effective response to identified technology risks</p><p>Policies, Processes, and Procedures</p><p>11.Follow all relevant department policies, processes, and standards operating procedures and instructions so that work is carried out in an controlled and consistent manner</p><p>Day-to-Day Operations</p><p>12.Follow the day-to-day operations related to own jobs in the Security &amp; Technology Risk Management department to ensure continuity of work</p><p>Compliance</p><p>13.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor of Engineering, Computer Science, Information Technology or its equivalent.</li><li>For Officer: 3-5 years in Information Technology, internal or external IT audit or a related discipline with Risk Management background.</li><li>For Senior Officer: 5-8 years in Information Technology, internal or external IT audit or a related discipline with Risk Management background.</li><li>Good knowledge of the Banking business environment, technology controls and Risk Management.</li><li>Knowledge &amp; experience with at least one of the Risk Management Framework: ISO31K, FAIR.</li><li>Recommended relevant industry certifications, including but not limited to: Risk Manager, ISO 27005, IT Infrastructure Library (ITIL) Foundation, GIAC Critical Controls Certification (GCCC), Certified Information System Auditor (CISA), Certified Risk and Information Systems Control (CRISC)</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p> <br> <b> <u>Job Purpose: </u> </b> </p> <p>Engage effectively in operational service improvements initiatives and drive culture of continuous improvement across all IT processes. Working with IT teams across the IT to recommend processes efficiencies and support new demands and challenges ensuring alignment to the IT strategy and values. Making sure that services delivered remain in line with ever changing business needs in terms of effectiveness and efficiency of existing processes with a strong understanding of the impact related to the provision of new or changed services. Consolidate KPI Metrics and collect measures of IT Business Services availability, to ensure current and planned IT services are delivered to agreed IT target. Monitor closely SLA periodical reports on different IT services and analyse all IT KPI s for deviations and report to the respected IT area for improvement. </p> <p> <b> <u>Job Description: </u> </b> </p> <p>1. Identify, review, analyse, prioritize, and recommend improvement opportunities across the service lifecycle, sourcing models, technologies and partners, staff skills and training and communications. </p> <p>2. Build a service improvement register SIR to track improvements from identification to implementation and delivery. </p> <p>3. Deliver the improvement plans to align &amp; support changes in the business processes. </p> <p>4. Maintain overall health of ITSM as a discipline within the IT department. </p> <p>5. Periodically conduct maturity assessments against the process activities and associated roles. </p> <p>6. Measuring and identifying the value created by CSI improvements. </p> <p>7. Adopt improvement concepts such as PDCA, ITIL CSI Approach, 7-Step Improvement Process. </p> <p>8. Defining of metrics and KPI s for IT services that are being delivered by the team to end users, by monitoring &amp; measuring the availability and performance of IT services. </p> <p>9. Develop SLA s with internal customers and create buy-in for adherence to these SLA s within CIB. </p> <p>10. Develop OLA s with other IT and respective teams and create buy-in for adherence to these SLA s within the IT department. </p> <p>11. Review outsourced functional SLA with the IT vendor management to ensure that targets are aligned with CIB SLA targets. </p> <p>12. Support &amp; coordinate in the implementation of the Service Level Management (SLM) structure for CIB and advocate this structure to ensure buy-in for SLM in general and designed structure in particular. </p> <p>13. Analyse all IT service delivery reports to identify any improvements in the process to proactively drive higher standards of the provided services. </p> <p> <b>Policies, Processes and Procedures </b> </p> <p>14. Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner </p> <p> <b>Day-to-day operations </b> </p> <p>15. Follow the day-to-day operations related to own jobs in the IT Security, Control and Quality Assurance department to ensure continuity of work. </p> <p> <b>Compliance </b> </p> <p>16. Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB s sound legal position and mitigate any potential risks </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p><p> <b> <span> <span>Qualifications &amp; Experience </span> </span></b> </p> <ul> <li> <span>Bachelor s degree of Computer Engineering, Computer science or its equivalent </span> </li> <li> <span>Exceeding 10 years of experience in IT Services Management. </span> </li> <li> <span>Preferably Experience in different documentation standardization models </span> </li> <li> <span>Knowledge of ITSM manuals &amp; different models. </span> </li> <li> <span>Preferably work experience across a wide range of quality approaches including ITIL, ISOxx, COBIT and TOGAF </span> </li> <li> <span>Preferably a Demonstrable leadership expertise in leading large IT departments. </span> </li> <li> <span>Delivery of IT Change to generate value through the creation of new process management scale </span> </li> <li> <span>Preferably experienced in the use of ITIL frameworks (specifically the intermediate level) to deliver sustained and externally validated improvement in IT performance. </span> </li> </ul> <p> <b> <span> <span>Soft Skills </span> </span></b> </p> <ul> <li> <span>The ability to lead and motivate a team of specialists / senior specialists staff </span> </li> <li> <span>Excellent presentation and communication skills </span> </li> <li> <span>Ability to manage and lead team members </span> </li> <li> <span>Technical understanding with ability to translate into business concepts </span> </li> <li> <span>Relationship management and conflict resolution skills </span> </li> <li> <span>A good understanding of the organization s IT infrastructure &amp; services provided to customers/users </span> </li> <li> <span>Business analysis skills </span> </li> </ul> <p> <b> <span> <span>Technical Skills </span> </span></b> </p> <ul> <li> <span>Microsoft Technologies </span> </li> <li> <span>ITIL framework </span> </li> <li> <span>HP Open View Technology </span> </li> <li> <span>Strategic IT Business Planning </span> </li> <li> <span>IT Business Delivery analysis &amp; Development </span> </li> </ul><p></p></section>