Software Tester Jobs - Cairo Egypt

<p><strong>Job Description:</strong> Analyze and respond to clients RFPs and business requirements, preparing complete technical and financial proposals that align with egabiFSI s solutions and delivery capabilities. Manage the full bid management cycle, ensuring accurate, timely, and compliant submissions that meet client expectations. Design, prepare, and deliver product presentations, demos, and proof-of-concepts highlighting egabiFSI s offerings and value proposition. Collaborate with sales, delivery, and product teams to design tailored solutions that address client pain points and align with business objectives. Participate in client meetings to gather requirements and provide technical and functional support. Maintain a solid understanding of egabiFSI s products, features, and integration capabilities. Prepare commercial proposals, compliance documents, and technical materials for client engagements. Conduct competitive analysis to strengthen solution positioning. Provide technical mentorship and share knowledge within the pre-sales team. Communicate client feedback and market trends to the product team for continuous improvement.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong> 5 to 8 years of experience in pre-sales within the banking or fintech software solutions industry. Bachelor s degree in Finance, Computer Science, Information Systems, or a related field. Strong understanding of banking operations, digital transformation, and financial software systems. Proven ability to prepare and present technical and commercial proposals effectively. Excellent presentation, communication, and business writing skills, with fluency in English. Proficiency in PowerPoint and Excel, with the ability to develop structured presentations and analytical reports. Strong analytical thinking and problem-solving capabilities. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Excellent time management and organizational skills to handle multiple priorities and deadlines.</p>

<p>As a Service Delivery Manager at SingleClic, you will be responsible for overseeing the successful delivery of software services to our clients. You will work closely with both clients and internal teams to ensure customer satisfaction, project success, and compliance with service level agreements (SLAs).</p><p>Key Responsibilities:</p><ul><li><strong>Client Relationship Management:</strong> Develop and maintain strong client relationships. Act as the primary point of contact for clients, addressing their concerns and ensuring their needs are met. Regularly communicate with clients to gather feedback, provide updates, and manage expectations.</li><li><strong>Service Delivery Coordination:</strong> Collaborate with project managers, development teams, and other internal stakeholders to ensure timely and high-quality service delivery. Monitor project progress and make necessary adjustments to meet client requirements and project deadlines. Create and maintain project plans and schedules.</li><li><strong>SLA Management:</strong> Define, establish, and monitor service level agreements (SLAs) for client projects. Ensure that SLAs are met and take corrective action when necessary to meet performance standards.</li><li><strong>Issue Resolution:</strong> Identify and resolve issues that may impact service delivery or client satisfaction. Escalate and manage critical issues in a timely manner.</li><li><strong>Performance Reporting:</strong> Prepare and deliver regular reports to clients on project status, key performance indicators (KPIs), and any relevant metrics. Provide insights and recommendations for improvement based on the data.</li><li><strong>Resource Management:</strong> Allocate resources, including team members and equipment, to ensure project success. Manage project budgets and expenses.</li><li><strong>Quality Assurance:</strong> Ensure that the services delivered meet quality standards and adhere to best practices in software development and project management.</li><li><strong>Risk Management:</strong> Identify and mitigate risks that could affect project delivery or client satisfaction.</li></ul>

<p>We are looking for enthusiastic and motivated interns to join our team at PentaValue. This internship offers a unique opportunity to gain hands-on experience in both Product Ownership and Project Coordination within a dynamic software and digital solutions environment.</p><p>This role is ideal for individuals with a strong interest in product management, agile methodologies, and project coordination. You will have the chance to contribute to real projects, learn from experienced professionals, and develop valuable skills.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><strong>Product Owner Intern:</strong> Strong interest in Product Management and Agile methodologies. Basic understanding of Agile/Scrum concepts and software development life cycles. Good analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to gather, understand, and document business and user requirements. Basic understanding of user stories, acceptance criteria, and product backlogs is an advantage. Ability to work closely with developers, designers, QA, and other stakeholders. Strong organizational and time-management skills. Ability to manage multiple tasks and prioritize effectively.</li><li><strong>Project Coordinator Intern:</strong> Strong interest in project management, coordination, and operations. Basic understanding of project management concepts and workflows. Strong organizational and time-management skills. Good communication and interpersonal skills. Ability to coordinate tasks and follow up on deadlines. Strong attention to detail and ability to maintain accurate records. Ability to prepare basic reports, meeting minutes, presentations, and project trackers. Good problem-solving and analytical skills. Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint. Familiarity with project management tools such as Jira, Trello, ClickUp, Asana, or Monday.com is an advantage.</li></ul>

We're Hiring – Mechanical Design Engineer (Remote) We're looking for a mechanical engineer (fresh graduate to 3 years of experience) to join our design team. Experience with electronics 3D modeling is a plus. If you're comfortable modeling components in Solid Works, Inventor, Siemens NX, or Creo — we want to hear from you. What we're looking for:Must be available to join immediately (full-time position) Engineering degree in Mechanical Design or related field Solid 3D modeling skills (any major CAD software) Attention to detail and willingness to learn fast Setup: ???? Work from home, 5 days/week ???? Acceptance test before hiring ???? Performance bonuses on top of base pay Interested? Send your CV to careers@partivo3d.com

<ul><li><p>Identify applicable hauling permit requirements based on load size, weight, route, and regulations (federal, state, local).</p></li><li><p>Research and gather necessary information for permit applications, including load details, route maps, vehicle specifications, and insurance documents.</p></li><li><p>Accurately complete and submit permit applications to the appropriate agencies, ensuring compliance with all required documentation and fees.</p></li><li><p>Communicate effectively with permitting authorities, clarify requirements, and address any inquiries promptly.</p></li><li><p>Maintain consistent communication with internal teams (dispatch, drivers) to ensure accurate information exchange and timely permit acquisition.</p></li></ul><p><strong>Permit Management:</strong></p><ul><li><p>Track permit validity periods and proactively initiate renewals before expiration.</p></li><li><p>Maintain a central repository for all permits, ensuring easy access and organization.</p></li><li><p>Notify relevant stakeholders (drivers, dispatch) of any permit restrictions or special conditions (e.g., specific routes, time limitations).</p></li><li><p>Monitor regulatory changes and update existing permits or procedures as needed.</p></li><li><p>Respond to inquiries from internal/external stakeholders regarding permit status and requirements.</p></li></ul><p><br>&nbsp;</p><p><strong>Requirements</strong></p><ul><li><p>Work experience in Logistics</p></li><li><p>Knowledge of logistics software or transportation management systems (preferable)</p></li><li><p>Proficient use of Microsoft Office Suite</p></li><li><p>Excellent decision-making and problem-solving skills</p></li><li><p>Demonstrated assertiveness and decisiveness</p></li><li><p>Basic accounting knowledge</p></li><li><p>Excellent data entry skills</p></li><li><p>Strong software navigation skills</p></li><li><p>Proficient in interpreting and navigating maps</p></li><li><p>Meticulous and extremely attentive to details</p></li><li><p>Excellent organizational and time-management skills</p></li><li><p>Excellent communication skills</p></li><li><p>BSc in Supply Chain Management, Logistics, or relevant field (preferable)</p></li><li><p>English fluency is a must (both verbal and written)</p></li><li><p>Internet speed must be at least 30 Mbps (download)</p></li></ul><p><strong>Laptop/PC Requirements:</strong></p><ul><li><p>Processor: <strong>Core i5 or higher</strong></p></li><li><p>RAM: Minimum <strong>8 GB</strong></p></li></ul><p></p>

<p><strong>Please Females only</strong></p><p></p><p><strong>Job description</strong></p><p>Required <strong>Creative Graphic designers</strong>, well aware of Photoshop Program and Illustrator</p><ul><li><p>Full time Job.</p></li></ul><p><strong>Job Description:</strong></p><p>Design graphics for use in media products such as magazines, labels, advertising, signage …etc. . Typical activities include:</p><ul><li><p>Liaising with clients to determine their requirements and budge.</p></li><li><p>Managing client proposals from typesetting through to design, print and production.</p></li><li><p>Working with clients, briefing and advising them with regard to design style, format, print production and timescales.</p></li><li><p>Developing concepts, graphics and layouts for product illustrations, company logos and websites.</p></li><li><p>Determining size and arrangement of copy and illustrative material, as well as font style and size.</p></li><li><p>Preparing rough drafts of material based on an agreed brief.</p></li><li><p>Reviewing final layouts and suggesting improvements if required.</p></li></ul><p><strong>&nbsp;</strong></p><p><strong>Job Benefits:</strong></p><ul><li><p>Vacation (Friday and Saturday)</p></li><li><p>Attractive Salary</p></li><li><p>Insurance.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Please Females only</strong></p><p></p><p><strong>Job description</strong></p><p>Required <strong>Creative Graphic designers</strong>, well aware of Photoshop Program and Illustrator</p><p><strong>Qualifications and Training required</strong></p><ul><li><p><strong>Necessary has experience in Finalizing to print.</strong></p></li><li><p><strong>Very Good Experience in Photo retouching and editing.</strong></p></li><li><p>Preferable Advertising Sector, Please show us your portfolio of work.</p></li><li><p>Age from 22:30</p></li><li><p>Creative.</p></li><li><p>Work Experience at least two years (Preferable Advertising Sector, Please show us your portfolio of work.</p></li><li><p>Good knowledge of design software such as InDesign or Illustrator, plus photo-editing software such as Photoshop.</p></li><li><p>Exceptional creativity and innovation.</p></li><li><p>Excellent time management and organizational skills.</p></li><li><p>Accuracy and attention to detail</p></li><li><p>An understanding of the latest trends and their role within a commercial environment.</p></li><li><p>Professional approach to time, costs and deadlines</p></li><li><p>Full time Job.</p></li></ul><p><strong>&nbsp;</strong></p><p></p>

<ul><li><p><strong>Meeting management:</strong> scheduling and setting up internal and external meetings including agenda management, minute taking, action tracking and relevant communication.</p></li><li><p><strong>Diary and calendar management:</strong> supporting the Managing Director and Trustees, and administration of all shared calendars.</p></li><li><p><strong>Information management:</strong> management of electronic and paper filing systems including structure, access, policy, quality control and data protection.</p></li><li><p><strong>HR/recruitment/accounting support:</strong> <strong>providing administrative support on all aspects of HR and recruitment, and accounting including co­ordination of staff and volunteer coaching and supervision and quality assurance.</strong></p></li><li><p>General office duties as required and provision of back­up cover/holiday support to ensure the effective running of the office.</p></li><li><p>Contracts editing (Templates) and other administrative papers writing.</p></li><li><p>Develop trusted advisor relationships with key accounts and customer stakeholders.</p></li><li><p>Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.</p></li><li><p>Prepare reports for top management reports.</p></li><li><p>Assist with challenging client requests or issue escalations as needed.<br>&nbsp;</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Proven work experience as Admin Assistant or relevant role.</p></li><li><p>Proven work experience in software industry <strong>is a plus</strong>.</p></li><li><p>Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.</p></li><li><p>Solid experience with CRM software and MS Office (particularly MS Excel).</p></li><li><p>Experience delivering client-focused solutions to customer needs.</p></li><li><p>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</p></li><li><p>Excellent listening, negotiation and presentation abilities.</p></li><li><p>Strong verbal and written communication skills.</p></li><li><p>BA/BS degree in Business Administration, Sales or relevant field.</p></li><li><p>Females only.</p></li></ul><p></p>

<p>We are looking for an General accounting &nbsp;to supervise, track and evaluate day-to-day activities.</p><p>General Accounting &nbsp;responsibilities include :</p><ul><li><p>Establishing financial status by developing and implementing systems for collecting, analyzing, verifying and reporting information in addition to the following requirements:</p></li><li><p>Manage and oversee the daily operations of the accounting department including:</p><ul><li><p>Oversee daily transactions, including accounts payable/receivable, general ledger and bank reconciliations</p></li><li><p>Cash forecasting</p></li><li><p>Compute taxes and prepare tax returns</p></li><li><p>Manage balance sheets and profit/loss statements</p></li><li><p>Revenue and expenditure variance analysis</p></li><li><p>Trust account statement reconciliations</p></li><li><p>&nbsp;Responsible for monthly transactions input and audit payment documents, booking through all finance ledgers, and making reconciliation ledger with GL.</p></li><li><p>&nbsp;Ensure proper budget control and coordinate with other departments to ensure that all costs on the right track with monthly accrual basis.</p></li><li><p>Responsible for the reconciliation of all suppliers, check the asset status and create assets.</p></li><li><p>Control and monitor the implementation of finance regulation.</p></li><li><p>&nbsp;Ensure that all financial data and requirements are reliable and ready to go live as per the agreed deadline.</p></li><li><p>&nbsp;Prepare operation guidelines and write company management standards per company request.</p></li><li><p>Coordinate and complete annual audits</p></li></ul></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>BS degree in Accounting or Finance</p></li><li><p>Attention to detail and accuracy</p></li><li><p>Ability to prioritize work</p><ul><li><p>At least 5 years of experience on same position in Travel Agency specialist in Incoming Business not haj and omra&nbsp;</p></li><li><p>Knowledge of travel agency operations, including commission structures and vendor payments.</p></li></ul></li><li><p>Experience with accounting software prefer <strong>Gats system or any software system&nbsp;</strong></p></li><li><p><strong>Communication Skills</strong></p></li><li><p><strong>Proficiency in Microsoft Office (Word, Excel, Outlook).</strong></p></li></ul><p></p>

Working with software developers and project support teams Identifying business requirements Writing and executing test scripts, running manual testing, writing bug reports and Reviewing documentation Working towards departmental and project deadlines Working on multiple projects at one time Design, implementation and documentation of acceptance and regression tests during sprints and creation of test scenarios Develop and execute automation strategy, frameworks, and procedures. Delivering Testing results after running the regression scripts. Working on multiple projects at one time. Ensure that the quality standards and methods are adhered to in the customer bug reports projects. Solve Problems, estimate and prioritize work activities. Enhance and extend the test automation framework, system, and libraries.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide second-level application support for business-critical applications and assigned projects. Investigate, troubleshoot, and resolve application-related incidents and service requests within the agreed SLAs. Perform root cause analysis and support problem management activities. Analyze logs, system behavior, and application data to identify and resolve issues. Execute SQL queries to investigate data-related incidents and validate application behavior. Work closely with development teams, business teams, and other stakeholders to ensure timely issue resolution. Manage and update incidents, service requests, and problem records using the organization's ticketing system. Support testing activities, validate fixes, and perform functional verification before promoting solutions to production. Participate in major incident investigations and provide technical input when required. Maintain proper technical documentation and provide clear evidence and updates on assigned activities. Contribute to knowledge sharing and provide guidance to junior team members when needed.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications &amp; Skills:</strong> 4 7 years of experience in Application Support within a Software House or enterprise environment. Strong understanding of second-level application support processes. Hands-on experience with SQL and the ability to write and execute queries for troubleshooting purposes. Experience in analyzing application logs and performing technical investigations. Familiarity with incident management and ticketing systems. Good understanding of SDLC and software support processes . Experience in testing activities and validating application fixes. Strong analytical and problem-solving skills. Good communication skills and the ability to work effectively with cross-functional teams. Ability to manage priorities and work under pressure in a production support environment.</p><p></p></section>

About Swisstech Swisstech is a Fintech infrastructure company delivering scalable, secure software platforms to licensed financial institutions. From white-label digital banking systems to modular onboarding and transaction tools, we support clients in launching and managing reliable Fintech operations globally. We develop full-cycle solutions that are performance-driven, compliant, and production-ready.<br>Role Description Lead the design of user-centric experiences across web and mobile fintech products. Deliver high-fidelity wireframes, mockups, prototypes, and design systems. Combine graphic design skills (illustrations, logos, icons, and branding assets) with interface design. Own projects from concept to production, ensuring a seamless transition to engineering. Conduct user research and usability testing to validate design solutions. Collaborate closely with product managers, analysts, and engineers. Maintain a consistent design language and brand identity across all products. Clearly communicate design rationale and decisions to stakeholders.<br>Minimum Qualifications5+ years of professional experience as a UI/UX Designer, Product Designer, or similar. Strong portfolio showcasing end-to-end product design and graphic design skills. Proficiency with Figma (auto-layouts, components, libraries, responsive design). Advanced skills in Adobe Creative Suite (Illustrator, Photoshop, After Effects is a plus). Experience creating and maintaining design systems. Deep knowledge of mobile and web platform standards (Material Design, Apple HIG). Strong understanding of user-centred design principles, usability, and accessibility. Proven ability to design for complex systems (finance, Saa S, or enterprise software). Excellent collaboration, communication, and presentation skills. Strong experience designing fintech, payments, or compliance-heavy systems.<br>Highly preferable Fluent English for design documentation and stakeholder discussions. Animation/motion design skills. Familiarity with frontend basics for smoother developer handoff.<br>Why join Swisstech High-Impact Design Role: Shape the user experience of mission-critical fintech products. Team Culture: Collaborative, innovative, and supportive. Remote Flexibility: Work hybridly. Creative Freedom: Blend UX strategy with visual design and branding. Time Off: Paid vacation and holidays, plus your birthday off. Competitive Compensation: Your experience is recognised and rewarded. Wellness Support: Internet, fitness allowances, and other benefits. Team Culture: Join a collaborative and innovative environment shaping the future of finance.

Job Title: Principal Forward Deployed AI Engineer (FDE) Location: Egypt Department: TP.ai<br>About the Role:We are looking for a Principal Forward Deployed Engineer (FDE) to join TP.ai. This is a senior, hands-on engineering role focused on deploying AI solutions in real-world enterprise environments. Approximately 80% of the role involves direct engineering work, including writing and debugging production code, building integrations, and solving complex deployment challenges. The Principal FDE works closely with clients and internal teams to adapt TP.ai FAB solutions through configuration, integration, and supported customization while maintaining a single-codebase delivery model. This is an individual contributor role with no direct reports and is ideal for engineers who thrive on solving difficult technical problems and leading through technical excellence.<br>Key Responsibilities:Discovery & Solutioning Conduct discovery sessions to understand business workflows and identify AI integration opportunities. Configure and customize FAB applications based on client requirements and operational constraints. Build prototypes and iterate during pilot phases while making build-versus-configure decisions. Design and validate APIs, integrations, and workflows connecting FAB services with client systems. Lead technical solutioning discussions with senior client stakeholders. Assess the feasibility, effort, and risks associated with client customization requests. Implementation & Integration Deploy AI and digital components, including APIs, models, and microservices in production environments. Build and maintain secure data pipelines, model guardrails, monitoring capabilities, LLM observability, and output quality evaluations. Adapt product configurations to ensure performance, reliability, and compliance. Implement responsible AI practices, including data residency and GDPR requirements. Take ownership of complex deployment challenges, including real-time voice and audio pipelines. Act as the technical escalation point across multiple concurrent deployments. Review code and configurations produced by other engineers. Develop reusable deployment assets, integration templates, and tooling. Adoption & Value Realization Train end users and operational teams on AI-enabled workflows. Optimize system performance to maximize business outcomes and user satisfaction. Track success metrics such as accuracy, automation, productivity uplift, and user feedback. Develop reusable playbooks and deployment templates for scalable adoption. Product Feedback & Continuous Improvement Capture insights from client deployments to identify product gaps and enhancement opportunities. Collaborate with Product Managers and Engineering teams on feature improvements. Contribute to product evolution through real-world deployment experience. Document lessons learned and best practices for future rollouts. Requirements:Education Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field. Advanced certifications in Cloud, Data Engineering, or AI Solution Delivery are preferred. Experience Minimum 7 years of hands-on experience in software, solutions, or integration engineering. Proven experience delivering complex enterprise software deployments. Strong ability to read, debug, and extend unfamiliar codebases. Hands-on production experience with Gen AI and LLM systems. Experience working across multiple cloud providers and cloud migrations. Hands-on experience with speech and real-time audio technologies. Experience implementing LLM observability and evaluation tooling. Experience building and maintaining data pipelines and working with data residency and GDPR requirements. Experience mentoring engineers through code reviews and technical guidance. Technical Skills Strong proficiency in Python, Java Script, or Node.js. Deep understanding of APIs, microservices, containers, and integration patterns. Experience with REST APIs, webhooks, message queues, and event-driven architectures. Production experience with cloud platforms, Kubernetes, Dev Ops/MLOps pipelines, CI/CD, and Infrastructure as Code. Gen AI and LLM engineering experience, including:Retrieval-Augmented Generation (RAG) Prompt Engineering Lang Graph, Lang Chain, or equivalent orchestration frameworks AI guardrails and evaluation frameworks Experience with LLM observability tools such as Langfuse or equivalent. Hands-on experience with speech-to-text technologies, noise cancellation SDKs, and audio capture troubleshooting. Experience with monitoring and observability frameworks and Git-based development workflows. Experience with modern data platforms such as Databricks and/or Snowflake is a plus. Experience in contact centers, BPO, or regulated industries is advantageous. Soft Skills:Entrepreneurial mindset and adaptability in fast-paced environments. Strong communication and stakeholder management skills. Exceptional analytical and troubleshooting abilities. Ability to deliver solutions within established product architectures. Technical leadership through hands-on problem solving and collaboration. Client-focused and proactive approach. Professionalism and empathy when supporting technical and non-technical stakeholders.

Company Description Gulf Cryo is a leading provider of industrial gas solutions, privately owned and headquartered in Dubai, United Arab Emirates. The company operates in 10 countries across the Middle East and Gulf, with a strong focus on regional growth and emerging business opportunities. For over a decade, Gulf Cryo has manufactured and supplied industrial, medical, and specialty gases to sectors such as healthcare, food and beverage, manufacturing, primary metals, oil and gas, and refineries. Its products support a wide range of applications, from oxygen for hospitals to specialty gases for electronics and hydrogen for clean fuels. Team members join a business with established expertise, diverse customers, and a commitment to innovation in gas technologies. Role Description IT Support & Service Desk Operations• Provides technical support and advice to IT end-users to prevent, troubleshoot and resolve IT issues. Analyses issues to identify root cause and suggest ways to avoid reoccurrence.• Manages the configuration and installation of desktop IT software on computers and other devices. • Resolves all IT support incidents and requests in accordance with the associated service level agreements (SLA).• Manages and maintains all user support information in the IT Service Desk system, including ticket classification, prioritising, escalation and actions. • Documents solutions and procedures to share across IT group and business users.<br>IT Asset Management • Manages assignment, configuration, support and repairs of user computing devices and accessories, including laptops and smart phones. • Ensures all company IT assets (hardware and software) are accurately managed for inventory, licensing and budget purposes, including maintaining IT assets databases and documentation.• Works with IT suppliers and internal Procurement teams to acquire IT assets in compliance with company commercial policies, including ensuring IT technical specifications and competitive bidding requirements are met. <br>Business Relationship Management• Obtains feedback from IT system end-users on the impact of incidents and the quality of services provided, including improvement suggestions.• Provides IT system training to company staff, including user onboarding and IT Security awareness policies and guidance.• Demonstrates IT as a proactive business support partner.<br>Information Security & IT Assurance• Supports the technical implementation and ongoing maintenance of Information Security solutions in response to the changing cyber-security threat landscape.• Follows all IT Change Management processes and best practice to minimize the risk of business system outages by properly planning, testing and documenting system changes.<br>IT Operations and Infrastructure Administration• Performs administration of on-premise and cloud software and systems as needed.• Ensures general business resources including printers, meeting room equipment and access control systems are working effectively. • Coordinates with HR, Facilities and suppliers for any office moves or new staff arrivals involving IT equipment provisioning, cabling etc.• Supports evaluation of new technology solutions and equipment to help identify cost-effective ways of delivering required functionality, including participating in new IT system testing.<br> General working practices• Customer service orientation, including professionalism and managing user expectations.• Communicates effectively when supporting end users, either in-person, via phone, email, messaging or using IT Service Desk application.• Promotes IT as a proactive business partner and advisor, instead of a reactive ‘order taker’.• Challenges status-quo and current IT practices/solutions to continually search for and suggest more efficient or cost-effective ways of working.• Understands the 24/7 nature of Gulf Cryo business and is able to respond to urgent IT support needs and/or scheduling of activities outside of normal business hours to minimize impact.• Follows all company policies, including strict adherence to HSE standards to always work safely to avoid risk of harm to self, others or the environment. <br> Qualifications Education: Bachelor’s degree in Computer Science/Application/Engineering, or equivalent Experience: Minimum 4-5 years IT support and/or operations working experience, with additional preferred. Certification in Microsoft, Cisco technologies and ITIL Foundation 4, with basic technical knowledge of a broad variety of IT systems. Knowledge of IT Helpdesk applications an advantage Skills: Strong analytical and problem-solving skills, with attention to detail. Teamworking skills. Written and verbal communication skills. Interpersonal skills. Flexibility and adaptability. Able to take the initiative and be proactive. Customer service orientation Languages: Excellent level of both English and Arabic proficiency

Tech Lead Engineer – Model Context Protocol (MCP) Integration<br>About the Role We are looking for a Tech Lead Engineer to drive the design and implementation of enterprise-grade integrations based on the Model Context Protocol (MCP). This role combines Python backend engineering, protocol design, API governance, authentication, observability, and AI platform integration to enable secure and scalable communication between AI agents, tools, and enterprise services. As a technical leader, you will define architecture standards, guide implementation across engineering teams, and lead the adoption of emerging agent communication protocols in a cloud-native environment. The ideal candidate has deep experience building distributed systems, designing APIs and contracts, implementing secure integrations, and mentoring engineers.<br>Project Overview Our customer is a multinational corporation with more than a century of history and operations in over 180 countries. One of its key strategic initiatives is the development and adoption of a new generation of Reduced-Risk Products (RRPs), targeting more than one billion consumers worldwide. Intellia partners with the customer to engineer a comprehensive software ecosystem supporting innovative IoT products, digital commerce, and enterprise platforms. Our engineering teams develop core platform components powering best-in-class e Commerce, Digital Marketing, and IoT solutions. As a Tech Lead Engineer, you will become part of the Core Architecture Team, contributing to the design and implementation of a modern Digital Engineering Enterprise Platform. The platform provides engineering teams with reusable services, cloud technologies, governance standards, and operational best practices that accelerate software delivery across more than 700 enterprise applications.<br>Responsibilities Lead the architecture, design, and implementation of MCP-based services and integrations using Python, Fast API, and Fast MCP. Develop and maintain MCP servers, tool adapters, and protocol-compliant integration layers. Design and enforce Canonical Contracts, Open API specifications, and API governance standards. Build secure, scalable integrations with AWS Agent Core Gateway and related AI platform services. Implement enterprise authentication and authorization using OAuth 2.0, JWT, and AWS Signature Version 4 (Sig V4). Design asynchronous APIs and service-to-service communication patterns supporting AI agent ecosystems. Establish observability standards and implement Open Telemetry instrumentation for protocol interactions and service monitoring. Collaborate with AI platform teams to enable agent-to-tool and agent-to-agent communication capabilities. Define best practices for protocol versioning, backward compatibility, testing, and governance. Review architecture, design decisions, and implementation approaches across multiple engineering teams. Support Architecture Review Board (ARB), Information Security (Info Sec), and compliance processes. Mentor engineers and provide technical leadership for enterprise MCP adoption initiatives. Produce technical documentation, implementation guides, reference architectures, and engineering standards.<br>Requirements Bachelor's degree in computer science, Software Engineering, or a related field.5+ years of professional Python backend engineering experience. Hands-on experience implementing Model Context Protocol (MCP) servers or comparable protocol-based integration frameworks. Strong experience developing RESTful and asynchronous APIs using Fast API or similar Python frameworks. Experience building applications with Fast MCP or equivalent MCP tooling. Experience integrating with AWS Agent Core Gateway or similar AI platform integration services. Strong knowledge of API design, Canonical Contracts, and Open API specification development. Experience implementing enterprise authentication and authorization using OAuth 2.0, JWT, and AWS Sig V4. Experience implementing observability using Open Telemetry or similar monitoring frameworks. Strong understanding of distributed systems, cloud-native architecture, and service integration patterns. Excellent leadership, mentoring, communication, and stakeholder management skills. Nice to Have Experience with AWS Agent Core Gateway or other enterprise AI integration platforms. Experience with AI agent frameworks such as Lang Graph, Strands, or similar technologies. Experience supporting enterprise governance processes, including Architecture Review Boards (ARB) and Information Security (Info Sec) reviews. Experience with CI/CD pipelines, Infrastructure as Code (IaC), and cloud-native deployment practices. Familiarity with AI agent ecosystems, tool orchestration, and emerging agent communication standards.<br>Why Join UsLead the adoption of the Model Context Protocol (MCP) across enterprise-scale AI platforms. Design and build secure, scalable integrations for next-generation AI agent ecosystems. Work with cutting-edge AWS Agent Core technologies, cloud-native architectures, and modern API standards. Collaborate with experienced AI, platform, cloud, and security engineering teams on global-scale initiatives. Shape engineering standards, protocol governance, and the future of enterprise AI integrations.

Hello from RE Partners!<br>Who We Are: We are a fast growing business and technology consultant company co-founded in 2019. We offer a custom-tailored, white-glove engineering service fit for our clients, because a digital transformation is more than just technology. With a successful track record of being a preferred vendor for Fortune 500 companies and as a trusted partner for some of the industry’s leading companies, our global talent has helped many clients achieve their goals. The 3 G’s of RE:“Get Shit Done.”“Get Over Shit.”“Give a Shit.”<br>Senior Data Engineer<br>This role exists to drive value for our customers and business functions through effective data engineering, modelling, and data transformations by leading the delivery of strategic data solutions whilst setting up resilient data architecture and engineering foundations and supporting junior members of the data engineering team.<br>Responsible for:Leading the design and orchestration of modularized, automated, event-driven data engineering pipelines and data modeling approaches. Building in quality by design into data engineering practices, enabling a scalable and flexible data architecture and feature rich dataset to support the wider Data function and the entire business. Implementing modern code development and data engineering orchestration strategies to target and streamline our data engineering processes. Embedding new data techniques into the business through coaching, training, and providing experiment design oversight to more junior data engineers. Working with third party partners and software providers to improve and/or implement new data solutions and processes. Being the gatekeeper for customer data, aware of our usage and alignment to data privacy standards, in collaboration with Data Governance to ensure best practice standards are applied/maintained.<br>Accountable for:Working closely with our Lead Data and ML Engineers to drive the adoption of Dev Ops and modern code development practices across the Data function. Collaborating with Quality and Software Engineering and System teams to drive cross-function visibility and reduction of technical debt across the teams. Ensuring that our data engineering processes and pipelines are resilient and future-proof. Developing a strong knowledge of all data sources and maintaining relationships with data users/processors across the company. Being a Senior Data Engineer, supporting more junior data engineering colleagues from a technical skills development perspective.<br>Essential skills and experience:Extensive expertise of RDBMS, Python, Hadoop, SQL and Pyspark. GCP experience, including Dataproc and Dataflow Hands on Java experience Hands on experience in modern code development practices (Infrastructure-as-Code) and data engineering in the Google Cloud Experience of ETL/ELT technical design, automated testing of engineering pipelines, quality assurance and documentation. Proven experience of data warehousing, data wrangling and data modelling approaches. Proven experience coaching junior members of data engineering teams and supporting their skills development. Proven experience working collaboratively with System, Quality Engineering and Software Engineering teams. Demonstrable experience of critical thinking, communication and problem-solving ability and stakeholder management Demonstrate delivery under pressure and to deadline. Experience working in an e-commerce/retail market would be beneficial.<br>Preferred skills and experience:Willingness to learn new tools and techniques; proactively keeping up to date with latest thinking and practices. Able to establish what does/doesn’t align to business/functional strategies/priorities and communicate dependencies clearly. Able to drive the adoption of best practice approaches to data engineering, coaching, and supporting the wider data engineering team. Embrace change with a positive outlook. Confident to challenge, and receptive to being challenged. The ability to thrive in a fast-paced environment.<br><br><br>Join Our Global Team: We invite you to apply for the position at RE Partners. Join us in shaping the future of business technology consulting and transforming the way organizations thrive in a digital world. As a diverse, woman-owned global business, we pride ourselves on keeping talent happy – our 7% attrition rate speaks volumes. Bring your talented friends along and earn a referral bonus<br>Equal Opportunity Employer: We are an equal opportunity employer and welcome applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

Company Description:Nexplore Technologies operates Egypt’s first multi-day travel command center, helping destination management companies transform operational chaos into scalable, streamlined global travel services. The company focuses on using technology to optimize trip planning, coordination, and execution for multi-day itineraries. Nexplore Technologies supports partners in delivering reliable, high-quality travel experiences while improving efficiency and visibility across their operations. Team members contribute to modernizing the travel industry by working with innovative tools and processes designed for growth and international reach.<br>Role Description:We are looking for a dual-hatted Travel Consultant who understands the Egyptian travel landscape inside and out, and wants to shape the future of travel technology. In this unique role, you will perform the duties of a traditional travel consultant—managing client requests, building itineraries, and handling group operations. However, you will execute all of this using Nexplore, acting as our most critical internal user. You will work directly with our product and engineering teams to test, refine, and build features based on your real-world experience on the platform.<br>Key Responsibilities:Travel Operations: Handle end-to-end consultant duties, from capturing leads in the unified inbox to managing live group executions and dispatching on the ground. Itinerary Creation: Utilize Nexplore's drag-and-drop Itinerary Builder to craft beautiful, branded proposals from live inventory in minutes. Product Collaboration: Act as the vital bridge between operations and technology. Provide real-time, hands-on feedback to the development team on UI/UX, workflow efficiency, and new feature requirements. Real-World Testing: Push the Nexplore platform to its limits in live scenarios. Identify edge cases in the CRM, financial engine, and compliance radar to ensure flawless performance before we roll updates out to our clients. Knowledge Sharing: Document your workflows and create best-practice guides to help our external clients maximize their use of the platform.<br><br>Qualifications:Proven experience as a Travel Consultant, Operations Executive, or similar role within an Egyptian travel agency or DMC. Intimate knowledge of the pain points associated with manual travel operations (e.g., spreadsheet dependency, Whats App chaos, manual pricing errors). Highly tech-savvy with a passion for software and a strong analytical mindset. Excellent communication skills, with the ability to articulate operational needs and bugs clearly to software engineers. Adaptability and a problem-solving attitude to thrive in a fast-paced, product-building environment.

Who we are?- onebank was established in 2020 as the company responsible for launching the 1st digital native bank in Egypt. The digital bank aims to create innovative solutions tailored to serve the needs of the banking customers in Egypt.-Our main goal is to create a positive customer experience through the differentiated journey that our customers live while using the digital bank.-Our Drive: We use our drive and commitment to energies, engage and inspire others, upholding the highest standards of work ethic, honesty and morality.<br>JOB PURPOSE IT Senior Solution Architecture will act as the key liaison between business and technology teams, responsible for translating business strategies into implementable IT solutions. The role involves designing, developing, and maintaining scalable architectures that drive digital banking services, align with compliance requirements, and support the bank's strategic goals. This position requires a strategic thinker with a strong understanding of technical frameworks and business acumen to ensure seamless delivery of IT solutions while adhering to architectural principles and best practices.<br>MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCEBachelor’s degree in software engineering, Computer Science, Information Technology, or a related field. A master’s degree or certification in TOGAF, Business analysis, AWS is a plus.5+ years of experience in solution architecture, systems analysis, or a related IT role. Proven expertise in designing and implementing IT solutions in banking or financial services. Experience working with business teams to gather and translate requirements into technical deliverables. Strong knowledge of microservices, APIs, and software architecture. Hands-on experience with financial platforms and enterprise IT systems.<br>JOB DUTIES AND RESPONSIBILITIES1. Design and document solution architectures for digital banking services, ensuring alignment with enterprise goals and regulatory requirements.2. Collaborate with stakeholders, including business teams, developers, and engineers, to gather requirements and design efficient IT solutions.3. Create and review technical documentation, including data flow diagrams, Sequence Diagrams & BRDs.4. Facilitate cross-functional requirement sessions to analyze business and system needs, foster collaboration within the teams and across departments to ensure seamless integration of business requirements into technical solutions.5. Oversee architectural reviews to ensure solution scalability, reliability, and compliance with security standards.6. Manage and lead the Solution Architecture team, providing mentorship, guidance, and performance evaluations to ensure high-quality deliverables and alignment with organizational goals.7. Oversee the integration and design of new systems into the bank's architecture, ensuring optimal performance and scalability.

Junior Animator (AI-Assisted Workflows) Location: Remote Job Type: Full-Time Contractor Language Requirement: Professional-level English About UsAt MDus.ai, we create AI-powered medical explainer videos that simplify complex healthcare concepts. Our mission is to improve global health literacy and patient outcomes through a unique blend of cutting-edge technology and emotionally resonant storytelling. Role Summary We are looking for a passionate, forward-thinking Junior Animator who is eager to push the boundaries of traditional motion design. In this role, you will work within an innovative, AI-assisted creative workflow, contributing to cinematic scenes and animated content that make healthcare accessible to everyone. This is an exceptional opportunity for an early-career animator to rapidly scale their skills, work with next-generation AI tools, and collaborate closely with experienced industry professionals. Key Responsibilities Animation & Motion: Apply the 12 foundational principles of animation (timing, spacing, ease, anticipation, etc.) to bring characters, assets, and scenes to life with emotion and clarity. Scene Composition: Assemble, stage, and pace animated sequences to build compelling visual narratives. Post-Production & Compositing: Assist in video editing, motion graphics, and compositing using Adobe Premiere Pro and After Effects.3D Asset Animation: Utilize 3D software (such as Blender or Maya) to create expressive movements, basic rigs, and environmental elements. AI Integration & R&D: Actively explore, test, and integrate AI-powered utilities to optimize and innovate our animation and editing workflows. Collaboration & Feedback: Participate in creative reviews, iterate constructively based on feedback, and contribute positive energy to team goals. Qualifications Foundational Animation Skills: A solid grasp of weight, timing, poses, and character expression. Software Proficiency:Hands-on familiarity with Premiere Pro and After Effects. Basic knowledge of Photoshop and Illustrator for asset prep. Familiarity with 3D pipelines in Blender or Maya. Narrative Instincts: A budding eye for cinematic pacing, camera angles, and visual storytelling. Mindset: Highly adaptable, eager to learn, and comfortable working in a fast-paced, tech-driven creative environment. Language: Professional-level English communication skills (written and verbal). Extra Credit Generative AI Savvy: Experience translating concepts into high-quality visual assets using AI image-generation tools (e.g., Midjourney, Stable Diffusion, DALL-E, or Google Gemini). AI Video Experimentation: Curiosity and hands-on experience with emerging generative video tools (e.g., Runway Gen-2/Gen-3, Luma Dream Machine, Kling, Hey Gen, or similar). Mission Alignment: A genuine passion for educational content, biology, medicine, or healthcare storytelling.

<p><strong>What You’ll Be Doing</strong></p><p><strong>End-to-End NPS Ownership:</strong> Manage the NPS ecosystem. Collect raw survey data,</p><p>conduct thorough sentiment and statistical analysis, extract meaningful "Voice of the</p><p>Customer" insights, and build compelling presentation decks to deliver findings to</p><p>leadership.</p><p><strong>CX Initiatives &amp; Projects:</strong> Proactively identify friction points in the customer lifecycle,</p><p>propose data-backed solutions, and spearhead cross-functional projects with other</p><p>departments to elevate the overall customer experience.</p><p><strong>Contact Rate Mitigation:</strong> Monitor inbound contact rate reasons, analyze the root</p><p>causes behind why customers are reaching out, and collaborate with product or</p><p>operational teams to mitigate unnecessary tickets.</p><p><strong>Systems &amp; Tools Product Owner:</strong> Serve as the primary Point of Contact for all</p><p>Customer Support software and tools. Manage integrations, communications, and</p><p>propose enhancements to ensure seamless performance.</p><p><strong>Knowledge Management:</strong> Own, structure, and maintain the internal Agent Knowledge</p><p>Base. Ensure all troubleshooting scenarios, policies, and workflows are completely</p><p>up-to-date to help agents provide fast, accurate answers.</p><p><strong>Requirements</strong></p><p><strong>What You’ll Need (Experience)</strong></p><p><strong>Years of Experience:</strong> 3–5 years of experience within a Customer Experience (CX),</p><p>Quality Assurance, or Customer Support Operations environment, with a strong focus on</p><p>data analysis or project coordination.</p><p><strong>Technical Mastery:</strong> Advanced proficiency in data visualization and reporting tools</p><p>(Excel, Google Sheets) and presentation software (PowerPoint/Google Slides) to map</p><p>out customer journeys.</p><p><strong>Tool Administration:</strong> Prior experience handling or administrating modern ticketing/CRM</p><p>systems and knowledge bases (e.g., Freshdesk, Zendesk, Salesforce).</p>

Desired Competencies (Technical / Behavioral competency)<br>Must Have :Demonstrable experience of delivering Database operation teams/projects, with specific knowledge of service transition and supportability of solution in a Production environment of Oracle DB and MySQL, SQL Server administration understanding Demonstrable experience managing technical teams Understanding of Operational Acceptance, Disaster Recovery, and High Availability (HA) in a Production environment. Understanding of Change Management, Incident Management and Release and Configuration management processes. Infrastructure services delivery using offshore/onshore capabilities; an understanding of the complexities of working with teams. Ensures availability, security and integrity of assigned databases. Resolves database performance, capacity, replication, and other distributed data issues. Install, patch and maintain all Oracle software. Installs and configures database management software (DBMS) including RAC and Data Guard and applicable service packs and/or patches. Develops and implements database maintenance plans, including performing integrity checks, updating statistics and monitoring security and hardware resource utilization. Advanced knowledge of Oracle RACParticipates in data modeling and database logical and physical design. Analyzes long-term database performance trends to optimize database and application performance. Configures database server to work with middleware, web servers and Online Analytical Processing (OLAP) tools. Design and implement a backup & recovery system and have extensive hands-on experience on various RMAN Backup and Recovery Scenarios. Expert in provisioning and decommission of database including Instance/RAC/ASM/grid control/data guard Gathers and shares business requirements for their towers with the teams and ensures effective and efficient solutions are developed and implemented Problem solving and Decision Making - Resolve unusual or highly complex problems, with the involvement of others as required. Able to identify solutions and explore alternatives outside familiar approaches Result orientated - Develop logical, realistic plan to meet objectives. Tenacious and delivery focused in approach. Continually seeks to make the area in which they work more efficient and effective. Continually strives to make the area in which they work more efficient and effective. Excellent written and oral skills, clear and concise, keeps manager informed of work progression at sensible intervals. Engage; manage vendors and third parties as appropriate. Good documentation experience<br>Good to Have :Infrastructure knowledge on Data Center towers Good communication skills set, Understand and clear communication to the business on impact of major incidents Excellent problem analysis skill set and design knowledge Roles and Responsilibilites<br>DBA L2 Operations Support DR implementation and build effort Design and Architedcture Work closely along with PM for DR assignment and demonstrate the implementation skills