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Deloitte Innovation Hub I Software Development Senior Technical Lead, Cairo, Egypt
Information Technology
<strong>Software Development Senior Technical Lead, Cairo, Egypt<br><br></strong><strong>Connect to your career at Deloitte<br><br></strong>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br><strong>Connect to your opportunity<br><br></strong><ul><li>Team Leadership: Provide guidance, mentorship, and leadership to a team of full stack developers, overseeing their work, setting goals, and ensuring efficient collaboration.</li><li>Project Planning: Collaborate with stakeholders to define project requirements, scope, and timelines, and create detailed development plans for the team.</li><li>Architecture and Design: Lead the design and architecture discussions for complex projects, making decisions on technology stack, component interactions, and system scalability.</li><li>Code Review and Quality Assurance: Review code submissions from team members, ensuring adherence to coding standards, best practices, and efficient code that aligns with project goals.</li><li>Technical Problem Solving: Offer technical expertise and guidance to the team when they encounter challenging technical issues or need assistance in debugging and troubleshooting.</li><li>Cross-Functional Collaboration: Work closely with other departments, such as product management and design, to align development efforts with business goals and user experience.</li><li>Resource Allocation: Allocate development tasks and responsibilities among team members, balancing workloads and ensuring tasks are assigned to individuals with appropriate expertise.</li><li>Performance Monitoring: Monitor application performance and proactively identify bottlenecks or potential issues, working with the team to optimize code and system performance.</li><li>Client Communication: Engage with clients or project stakeholders to provide updates on progress, gather feedback, and manage expectations throughout the project lifecycle.</li><li>Process Improvement: Continuously assess and improve development processes, introducing new tools, methodologies, or best practices to enhance efficiency, code quality, and team productivity.<br><br></li></ul><strong>Connect To Your Skills And Professional Experience<br><br></strong><ul><li>Technical Expertise: In-depth understanding of both front-end and back-end technologies, frameworks, and tools commonly used in web development.</li><li>Project Management: Proven ability to manage complex projects, from requirement gathering and planning to execution and delivery, while ensuring alignment with business goals.</li><li>Leadership Skills: Strong leadership qualities, including the ability to mentor and guide a team of developers, set clear expectations, and foster a collaborative and productive work environment.</li><li>Code Review and Quality Assurance: Extensive experience in reviewing code for quality, security, and adherence to coding standards, while providing constructive feedback to team members.</li><li>Architecture Design: Proficiency in designing scalable, modular, and maintainable application architectures that meet both technical and business requirements.</li><li>Problem Solving: Adept at solving technical challenges, debugging complex issues, and providing innovative solutions to overcome obstacles in development.</li><li>Communication: Excellent communication skills to facilitate effective interaction with team members, stakeholders, clients, and cross-functional teams.</li><li>Risk Management: Ability to identify potential project risks, devise mitigation strategies, and make informed decisions to minimize disruptions and delays.</li><li>Client Relationship Management: Experience in engaging with clients or stakeholders to understand their needs, manage expectations, and ensure project success.</li><li>Process Improvement: Dedication to continuously improving development processes, incorporating new tools, methodologies, and best practices to enhance team efficiency and project outcomes.<br><br></li></ul><strong>Connect to your service line - Technology and Transformation<br><br></strong>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br><strong>Personal independence<br><br></strong>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.<br><br><strong>Connect to your Industry<br><br></strong>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” <br><br><ul><li>Dan, Technology and Transformation<br><br></li></ul><strong>Our commitment to you<br><br></strong>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br><strong>Connect to your next step<br><br></strong>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
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<p><span><span><span>·<span> </span></span></span><span>Handle Presales activities including providing designs and/or recommended solutions</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Key KPIs include:</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Revenue, margin & order book from across geographies</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Customer satisfaction & delivery against project spec</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>KM</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Performs pre-investigation data gathering and requirement analysis at the customer premises.</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Estimates and sizes the customer requirements with reference to the pre-investigation and using the help of the technical/functional staff or third party, if necessary.</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Studies the RFP to prepare the technical write-up and the costing of the proposed solution, whilst engaging the vendor for a matching proposal (if required) and prepares the compliance sheet.</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Responds to customer inquiries to explain the proposed solution.</span></span></p>
<p><span><span><span>·<span> </span></span></span><span>Attends customer meetings with the aim to describe / discuss the proposed solution and highlight advantages over competitors</span></span></p>
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<li><span><span> Develops strong relations with select vendors, which allow Giza Systems to achieve and maintain a competitive position in markets & domains of choice.</span></span></li>
<li><span><span> Communicates with Sales, PMs and Technical teams to gather insights and information on different aspects such as clients’ needs and projects challenges which can be an added value to the offerings portfolio or changes in proposal.</span></span></li>
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Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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Bachelor's degree / higher diploma </div>
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<p><strong>We are Hiring: Senior Buyer / Merchandiser (Sports Division)</strong></p><p>Location: Nasr City</p><p><strong>About the Role:</strong> We are seeking an experienced and data-driven <strong>Senior Buyer / Merchandiser</strong> to join our Merchandise Planning and Buying team. In this role, you will lead end-to-end merchandise planning, buying, and private label sourcing across our sports brand portfolio. You will own the sales plan, optimize Open-To-Buy (OTB) strategies, and drive profitability through precise assortment planning and inventory control.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Sales & Profit Planning:</strong> Build and execute strategic sales and profit plans to consistently meet budgeted KPIs and margin targets.</li><li><strong>Buying & Range Building:</strong> Develop comprehensive range plans, collection stories, and buy plans aligned with current fitness and sportswear trends.</li><li><strong>Inventory Management:</strong> Oversee OTB intake, store allocation plans, forward cover, and stock-to-sales ratios to optimize stock turn and minimize risk.</li><li><strong>Private Label Sourcing:</strong> Drive private label buying, sourcing, and collection development.</li><li><strong>Margin & Markdown Control:</strong> Manage cost reduction strategies and markdown targets to maximize profitability.</li><li><strong>Performance Analysis:</strong> Evaluate seasonal and post-seasonal KPIs to apply data-driven insights into future buying cycles.</li></ul><p><strong>Requirements</strong></p><ul><li><strong>Education:</strong> Bachelor’s degree in Business Administration, Commerce, or a related field.</li><li><strong>Experience:</strong> 2–3 years of hands-on experience as a Merchandise Planner or Senior Buyer (sports industry experience is a strong plus).</li><li><strong>Technical Skills:</strong> High proficiency in MS Excel and retail buying/planning workflows. Familiarity with Retail Merchandise Financial Planning tools (e.g., R-MFP) is preferred.</li><li><strong>Core Competencies:</strong> Strong analytical and logical thinking, negotiation and communication skills, proactive problem-solving, and a focus on performance delivery.</li></ul>
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<p><b>JLL empowers you to shape a brighter way</b>. </p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>We are looking for a Workplace Experience Ambassador for our Integrated Facility Management business line. </b></p><br><p><b>Abo</b><b>ut JLL </b></p><br><p>We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.</p><br><p>If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!</p><br><p><b>Role Purpose </b></p><br><p>The Workplace Experience Ambassador team are the owners of the internal and external visitor experience. The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services. Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings. Building Ambassadors must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.</p><br><p><b>What this job involves</b></p><br><ul><li>Take ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experience</li><li>Delivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveries</li><li>Receive, direct and relay telephone, email and other queries via front of house</li><li>Greet, assist and direct candidates/new hires/visitors and the general public appropriately</li><li>Continual awareness of all onsite events, to ensure visitor experience is personalised and optimised</li><li>Proactively contribute to maintaining the highest standards of presentation and functionality across the identified front of house and meeting and event areas, with great attention to detail</li><li>Undertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerations</li><li>Monitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is captured</li><li>Create and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spaces</li><li>High awareness of local area services such as shops, restaurants, hotels and transport, in order to support customers</li><li>Daily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and events</li><li>Provide timely, accurate & personalized response to meetings and events enquiries</li><li>Work flexibly in different settings as part of a the team</li><li>Coordinate the daily updating of room booking displays in line with local/regional processes</li><li>Play a key part in supporting onsite space audits and walk-the-store processes</li><li>Support and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasks</li></ul><p><b>Every day is different, and in all these activities, we’d encourage you to show your ingenuity. </b></p><br><p><b>Sounds like you? To apply you need to be / have:</b></p><br><ul><li>Experience in reception, concierge or related field</li><li>Previous catering or hospitality experience is desirable</li><li>Excellent people skills and ability to interact with a wide range of client staff and demands</li><li>Previous experience of working within a high profile corporate environment</li><li>Facilities Management exposure would be beneficial</li><li>Fluency in English and local language</li><li>Strong PC literacy and proven ability to manage daily activities using various systems.</li><li>Very high attention to detail</li><li>Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.</li><li>Ability to maintain professionalism at all times and be an ambassador of the team.</li><li>Be an excellent team player with the want to go above and beyond for each other</li></ul><p><b>What you can expect from us </b></p><br><ul><li>You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.</li><li>Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.</li><li>Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...</li></ul><p>Apply today at jll.com/careers.</p><br><p><b>Location: </b></p><br>On-site –Cairo, EGY<p><b>Job Tags:</b></p><br>Hiring<p>If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our <span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our <span>Contact Us</span> page > I want to work for JLL.</p><br> </div>
<strong>About Us<br><br></strong>Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.<br><br>At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.<br><br>Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.<br><br><strong>Purpose<br><br></strong><strong>Job Description<br><br></strong>Lead the definition, evolution, and commercialization of Visa's Customer Value Proposition strategy across North Africa, Levant, and Pakistan, ensuring Visa products remain differentiated, relevant, and commercially impactful for issuers, cardholders, and ecosystem partners. The role owns the strategic direction of benefits, premium experiences, loyalty, and partnership ecosystems that drive portfolio growth, acquisition, engagement, retention, and top-of-wallet outcomes. This scope aligns with the CVP organization's mandate to define CVP strategy, partnerships, benefits, and market differentiation.<br><br><strong>Key Responsibilities<br><br></strong>Shape Regional CVP Strategy:<br><br><ul><li>Define the long-term vision and roadmap for customer value propositions across consumer, affluent, premium, and emerging segments.</li><li>Establish strategic priorities that strengthen Visa's competitive positioning and support regional growth objectives.</li><li>Identify emerging customer needs, lifestyle trends, digital behaviors, and market disruptions to inform future proposition development.</li><li>Serve as the regional thought leader on portfolio differentiation and customer engagement strategies.<br><br></li></ul><strong>Own Portfolio Differentiation & Premiumization<br><br></strong><ul><li>Drive the evolution of Visa's premium and affluent value propositions to increase acquisition, activation, retention, and spend.</li><li>Establish strategic frameworks for benefits, experiences, rewards, lifestyle services, and loyalty constructs across markets.</li><li>Assess portfolio performance and continuously optimize CVPs to maximize customer relevance and issuer value.<br><br></li></ul><strong>Lead Ecosystem & Partnership Strategy<br><br></strong><ul><li>Develop and govern Visa's regional benefits and partnership ecosystem.</li><li>Establish strategic relationships with key regional and global partners across travel, entertainment, hospitality, digital commerce, fintech, and lifestyle sectors.</li><li>Negotiate and influence ecosystem partnerships that create unique differentiation for Visa clients and cardholders.</li><li>Identify new partnership models that enhance value while improving economics and scalability.<br><br></li></ul><strong>Drive Commercial Impact & Growth<br><br></strong><ul><li>Own the commercial strategy underlying CVP investments and benefit programs.</li><li>Ensure CVP initiatives contribute to portfolio growth, spend acceleration, cardholder engagement, premium revenue expansion, and market share gains.</li><li>Define success metrics, ROI frameworks, and value realization models for major proposition investments.</li><li>Partner with market teams to translate proposition strategy into measurable business outcomes.<br><br></li></ul><strong>Influence Product & Innovation Roadmaps<br><br></strong><ul><li>Shape future product designs by embedding customer-centric value propositions into Visa's product strategy.</li><li>Partner with Product, Digital Solutions, Commercialization, Marketing, and Innovation teams to bring differentiated experiences to market.</li><li>Promote the adoption of digital capabilities and scalable platforms that enhance proposition delivery and customer experience.<br><br></li></ul><strong>Executive Stakeholder Leadership<br><br></strong><ul><li>Act as the regional authority and trusted advisor on customer value proposition strategy.</li><li>Influence senior client executives, regional leadership, and global product stakeholders on proposition decisions and investments.</li><li>Represent the region in global forums and advocate for regional requirements within Visa's broader product and benefits agenda.</li><li>Build alignment across business functions to accelerate execution of strategic priorities.<br><br></li></ul><strong>Governance, Risk & Investment Oversight<br><br></strong><ul><li>Govern regional CVP investments, partnership frameworks, and proposition standards.</li><li>Ensure programs are financially sustainable, compliant, operationally robust, and aligned with Visa policies.</li><li>Establish decision-making frameworks for prioritizing investments, partnerships, and innovation opportunities.</li><li>Provide executive oversight of performance, risk management, and long-term value creation.<br><br></li></ul>Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.<br><br><strong>Qualifications<br><br></strong>Experience & Industry Expertise:<br><br><ul><li>15+ years of progressive experience in product management, portfolio strategy, customer value proposition development, loyalty, payments, financial services, fintech, consulting, or consumer marketing.</li><li>Demonstrated leadership experience developing and commercializing customer value propositions, loyalty ecosystems, premium experiences, rewards programs, or customer engagement strategies at regional or global scale.</li><li>Strong understanding of consumer behavior, affluent and premium customer segments, portfolio economics, and emerging market trends.</li><li>Deep knowledge of the payments ecosystem, including issuers, networks, fintechs, digital platforms, and strategic partners.</li><li>Proven track record of driving commercial growth through product differentiation, portfolio optimization, customer engagement, and strategic partnerships.<br><br></li></ul><strong>Strategic & Commercial Acumen<br><br></strong><ul><li>Exceptional ability to translate market insights, customer needs, and industry trends into winning business strategies.</li><li>Strong commercial mindset with experience developing business cases, investment frameworks, pricing strategies, and ROI models.</li><li>Demonstrated success managing large-scale strategic initiatives with measurable impact on revenue, market share, customer acquisition, engagement, or retention.</li><li>Experience balancing long-term strategic priorities with short-term business objectives and market opportunities.</li><li>Strong analytical capabilities with the ability to synthesize complex market, customer, and financial data into actionable strategic recommendations.<br><br></li></ul><strong>Leadership & Influence<br><br></strong><ul><li>Proven ability to lead through influence in highly matrixed multinational organizations.</li><li>Strong executive presence with the ability to engage and influence C-suite stakeholders both internally and externally.</li><li>Experience leading cross-functional teams across Product, Marketing, Sales, Finance, Analytics, Technology, Legal, and Operations.</li><li>Demonstrated ability to align diverse stakeholders around common strategic objectives and drive execution at scale.</li><li>Passion for mentoring, developing, and building high-performing teams.<br><br></li></ul><strong>Partnership & Ecosystem Development<br><br></strong><ul><li>Significant experience developing and managing strategic partnerships across travel, hospitality, entertainment, lifestyle, digital commerce, fintech, or related industries.</li><li>Proven negotiation skills with the ability to establish commercially attractive and strategically valuable partnerships.</li><li>Experience creating ecosystem strategies that enhance customer value while delivering sustainable business outcomes.<br><br></li></ul><strong>Innovation & Customer-Centricity<br><br></strong><ul><li>Deep understanding of customer experience design and proposition development methodologies.</li><li>Strong customer-centric mindset with a passion for identifying unmet needs and creating differentiated solutions.</li><li>Demonstrated ability to identify emerging trends and translate innovation into scalable business opportunities.</li><li>Experience leveraging digital platforms, data, analytics, and technology to enhance customer engagement and proposition delivery.<br><br></li></ul><strong>Core Competencies<br><br></strong><ul><li>Strategic Thinking</li><li>Commercial Leadership</li><li>Customer-Centric Innovation</li><li>Executive Stakeholder Management</li><li>Business Transformation</li><li>Partnership Development</li><li>Portfolio Management</li><li>Financial Acumen</li><li>Market Insight & Competitive Analysis</li><li>Influence Without Authority</li><li>Decision Making Under Ambiguity</li><li>Change Leadership<br><br></li></ul><strong>Education<br><br></strong><ul><li>Bachelor's degree in business, Marketing, Economics, Finance, Engineering, or a related discipline.</li><li>MBA or equivalent advanced degree preferred.</li><li>Relevant certifications in strategy, product management, marketing, or innovation are advantageous.<br><br></li></ul><strong>Ideal Candidate Profile<br><br></strong>The ideal candidate combines the strategic mindset of a management consultant, the commercial acumen of a portfolio leader, the customer obsession of a marketer, and the ecosystem-building capabilities of a business development executive. They are equally comfortable defining a five-year proposition strategy, presenting to senior executives, negotiating partnerships, and influencing global product roadmaps. Above all, they possess the vision and leadership required to make Visa's value propositions a source of sustainable competitive advantage and market growth.<br><br><strong>Visa is an EEO Employer<br><br></strong>Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
<strong>Position: Head of Show Operations<br><br></strong><strong>Organization: </strong>OSL for Entertainment Projects<br><br>OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound & Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.<br><br><strong>LinkedIn account: </strong>https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true<br><br><strong>Job Description:<br><br></strong><strong>The Head of Show Operations </strong>oversees daily operations, guest experience, trade partner relations, and overall execution for the Pyramids Sound & Light Show. Focusing on operational readiness and cross-functional leadership, this role manages and aligns key venue functions—including Facility Management, Housekeeping, Ticketing Operations, and Systems—to ensure seamless execution across all performances.<br><br><strong>Key Responsibilities:<br><br></strong><strong>1. Show Operations & Venue Readiness<br><br></strong><ul><li>Direct end-to-end execution of scheduled and private performances, ensuring smooth, safe, and punctual show delivery.</li><li>Conduct pre-show operational inspections across venue spaces, seating, and facilities, ensuring complete readiness before guest arrival and rapid resets between consecutive performances.</li><li>Enforce operational standards throughout shifts to identify and resolve service gaps immediately.</li><li>Coordinate with the Technical / Show Control team on pre-show readiness checks and confirmation to start each performance, while technical troubleshooting remains the responsibility of the Technical team.<br><br><br></li></ul><strong>2. Cross-Functional Coordination<br><br></strong><ul><li>Align and lead communications across Facility Management, Housekeeping, Ticketing, and technical departments to maintain seamless interdepartmental execution before, during, and after performances.<br><br><br></li></ul><strong>3. Ticketing Operations & Access Management<br><br></strong><ul><li>Supervise ticketing operations and access control points, ensuring appropriate staffing levels, optimal guest flow, and compliance with audience capacity limits.</li><li>Monitor ticketing systems and proactively resolve technical discrepancies, entrance bottlenecks, or operational delays.</li><li>Oversee multilingual show operations, including the distribution, deposit handling, sanitization, and recovery of audio headsets, ensuring each guest receives the correct language channel.<br><br><br></li></ul><strong>4. Incident Management & Problem Resolution<br><br></strong><ul><li>Monitor live show execution and rapidly address facility, technical, or operational disruptions.</li><li>Track issues through full resolution, evaluate their impact on show continuity and guest satisfaction, and escalate critical incidents to executive leadership as required.</li><li>Make go/no-go decisions on weather-affected performances (e.g., high winds, dust storms) in consultation with executive leadership and the Technical team, and manage guest and partner communication, rebooking, and refunds.<br><br><br></li></ul><strong>5. Guest Experience & Hospitality<br><br></strong><ul><li>Uphold premier hospitality and service standards suited for international visitors, ensuring an organized and seamless guest journey.</li><li>Enforce show-time conduct standards (e.g., no audible personal devices, no solicitation of tips) and maintain site control to protect the audience experience.</li><li>Manage guest feedback, crowd control procedures, and special operational requests efficiently.<br><br><br></li></ul><strong>6. Tour Operator & Trade Partner Operations<br><br></strong><ul><li>Act as the primary operational point of contact for tour operators, travel agencies, and destination management companies (DMCs), supporting long-term partnerships led by Sales & Marketing and ensuring consistent service delivery to trade partners.</li><li>Support the Commercial team on the trade channel with tourism-sector expertise, including operational input on group allocations, show capacity, and partner terms, and identifying opportunities for new partnerships, packages, and upselling to be pursued by Sales & Marketing.</li><li>Deliver the show services agreed with the Commercial team to meet partner needs, including private and VIP performances, dinner or hospitality packages, preferred language sessions, and accessibility requirements.</li><li>Coordinate group arrivals in advance, arrival windows, coach drop-off and parking, and dedicated group entry, and align headset and language requirements with confirmed group bookings.</li><li>Apply clear policies for late arrivals, no-shows, and changes to group size or timing, and promptly notify partners of weather- or technical-related cancellations, coordinating rebooking or refunds.</li><li>Brief tour guides and escorts on site rules and show-time conduct to protect the audience experience.</li><li>Reconcile group bookings and vouchers against actual attendance and report discrepancies to Finance and Commercial.</li><li>Conduct periodic service reviews with key partners, track partner satisfaction and operational service levels, support familiarization visits, and share insights with the Commercial team to refine the product offering.<br><br><br></li></ul><strong>7. Team Leadership & Shift Supervision<br><br></strong><ul><li>Supervise operational teams during evening/night shifts, ensuring proper attendance, clear delegation, and balanced resource allocation across all functions.</li><li>Foster team accountability, performance efficiency, and interdepartmental collaboration.</li><li>Oversee onboarding and ongoing training of operational staff, including guest service standards, emergency and evacuation procedures, and first aid awareness.<br><br><br></li></ul><strong>8. Safety & Regulatory Compliance<br><br></strong><ul><li>Ensure all operational activities strictly comply with site safety protocols. </li><li>Serve as the primary operational liaison for governmental authorities on-site, managing official coordination, and compliance checks.</li><li>Ensure adherence to crowd management guidelines and emergency protocols.</li><li>Verify that guest pathways, seating areas, and operational zones remain safe, compliant, and accessible at all times.</li><li>Hold authority, in coordination with the Technical team, to delay, hold, or stop a performance for safety reasons, and lead audience evacuation when required.</li><li>Ensure all operations respect heritage-site protection requirements on the Giza Plateau and comply with directives from the antiquities and tourism authorities.<br><br><br></li></ul><strong>9. Operational Reporting & Process Optimization<br><br></strong><ul><li>Compile comprehensive operational shift reports detailing attendance, staffing levels, facility readiness, ticketing metrics, and incident resolutions.</li><li>Identify recurring operational bottlenecks, implement corrective actions, and introduce process improvements to enhance overall efficiency and show quality.</li><li>Track and report key performance indicators, including on-time show starts, guest and trade partner satisfaction, incident rates, entry queue times, and group processing times.</li><li>Provide input to the operating budget and cost control.<br><br><br></li></ul><strong>Qualifications:<br><br></strong><ul><li>9-12 years of experience in show operations, hospitality, entertainment, leisure, tourism, or large-scale venue operations, including at least 5 years in a supervisory or management role.</li><li>Bachelor's degree in Hospitality Management, Tourism, Business Administration, Operations Management, or a related field is preferred.</li><li>Strong hospitality background, with experience in guest experience, service operations, or hospitality venue management.</li><li>Proven experience working with tour operators, travel agencies, or DMCs, including partner relationship management and a sound understanding of trade commercial terms.</li><li>Strong leadership, calm and quick decision-making under pressure, clear communication, and precise attention to detail.</li><li>Ability to work evening shifts, weekends, and public holidays as required by the operational schedule.</li><li>Ability to coordinate with technical and non-technical teams and follow up on operational issues without necessarily performing technical troubleshooting personally.</li><li>Fluency in Arabic and English; proficiency in an additional language (e.g., French, German, Spanish, or Italian) is considered a plus.<br></li></ul>
<strong>Connect to your career at Deloitte<br><br></strong>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing audit and assurance, tax, consulting, financial advisory, and risk advisory services to public and private clients spanning multiple industries. We are present in more than 150 countries, and as the world's largest management consulting business, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte innovation hub (DIH) is a strategic initiative/priority established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across Portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br><strong>Connect to your opportunity<br><br></strong>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.<br><br><strong>Responsibilities<br><br></strong>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience/skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:<br><br><ul><li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies</li><li>Supporting our future pipeline of work, from design to sales, through to setup and delivery</li><li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem, and turning it into a technical solution</li><li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies</li><li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team</li><li>Working in an environment where self-development, learning and knowledge sharing is actively encouraged as part of the day-to-day work of the team<br><br></li></ul><strong>Connect To Your Skills And Professional Experience<br><br></strong><ul><li>Bachelor's degree in computer science or computer engineering from reputable university</li><li>10+ years of experience as Software Testing Engineer at least 2 of them in Testing Automation using Java.</li><li>4+ years of programming experience, preferably in Java.</li><li>Experience in Test Management tools ( Jira)</li><li>Experience in API Testing Automation tools (SOAPUI, Postman)</li><li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured)</li><li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li><li>Identify and breakdown the necessary tasks to test a new product</li><li>Design test scripts by working with stakeholders and other members of the team</li><li>Set up automated tests and UAT test scripts</li><li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface</li><li>Participating in some of the offering development process to understand the growth and capability of the product</li><li>Adhering to and updating established QA processes</li><li>Devising and deploying fixes and improvements</li><li>Writing and updating user documentation and operational procedures</li><li>Visualise the test script results either by developing reports independently or working with the visualization developers.</li><li>Using the knowledge of product testing to work in developing any in-built product validation processes where required<br><br></li></ul><strong>Connect to your service line - Technology & Transformation <br><br></strong>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br><strong>Personal independence<br><br></strong>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.<br><br><strong>Connect to your Industry<br><br></strong>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” <br><br><ul><li>Dan, Technology & Transformation<br><br></li></ul><strong>Our commitment to you<br><br></strong>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br><strong>Connect to your next step<br><br></strong>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Royal Maxim Palace Kempinski<br><strong>SCOPE</strong><br><br>To take 100% responsibility for assisting the Spa Manager to manage a successful Resense spa via leading the spa team effectively to deliver and exceed the guests’ expectations and maximize profitability in accordance with Resense’s spa vision, core values and all related brand standards, procedures & policies. <br><br><strong>MAIN RESPONSIBILITIES</strong><br><strong>Operating:</strong><br>• To perform treatments <br>• To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa. <br>• Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team. <br>• Actively contributing in and directing all meetings as necessary. <br>• Take responsibility for ensuring maximised booking & service delivery of guest journey by concierges & therapists from beginning to end.<br>• Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments. <br>• Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities. <br>• To deal with problems, enquiries and complaints from Spa clientele & informing the Spa Manager. <br>• To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene. <br>• To maintain and update equipment, product, service and standards as required. <br>• To take care of Spa & Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa. <br>• To ensure all spa team members are following the training & procedures for the guest journey and that sales of treatments and products are maximised. <br>• To ensure that a high standard of cleanliness is maintained throughout the facility at all times.<br><strong>Finance</strong><br>• To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme. <br>• To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.<br><strong>Recruitment and Training</strong><br>• To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa. <br>• To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements. <br>• Supervise spa therapists, concierges & attendants, answering queries and identify training needs. <br>• Develop the therapists’ roster and assist the concierges with the appointment schedule. <br>• Ensure the spa’s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu. <br><strong>Reporting</strong><br>• Assisting the Spa Manager tracking and developing statistical reporting.<br>• Keeping accurate and up-to-date records and statistics on the spa employees.<br><strong>Purchasing: </strong><br>• Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.<br><br><strong>MAIN RESPONSIBILITIES</strong><br><strong>Operating:</strong><br>• To perform treatments <br>• To oversee the spa in absence of the Spa Manager and have a clear understanding of, and to always work in line with, all related standards, core values, visions and goals of Resense Spa. <br>• Provide a service that is responsible, continuous, spontaneous, personal and genuine. This requires a very high level of communication and social skills to take responsibility for the whole team. <br>• Actively contributing in and directing all meetings as necessary. <br>• Take responsibility for ensuring maximised booking & service delivery of guest journey by concierges & therapists from beginning to end.<br>• Take full responsibility for assisting the Spa Manager in reviewing all suggestions and comments from staff and guests and making necessary adjustments. <br>• Full responsibility for assisting the Spa Manager monitoring all facility and service standards and keeping him/her up to date of any operational opportunities. <br>• To deal with problems, enquiries and complaints from Spa clientele & informing the Spa Manager. <br>• To ensure that the Health and Safety Policy and Procedures are implemented and monitored in particular with relation to cleanliness and hygiene. <br>• To maintain and update equipment, product, service and standards as required. <br>• To take care of Spa & Fitness Centre guests and members in an individually focused and conscious way. To know and remember their names, preferences and to acknowledge and make them feel cared for in the spa. <br>• To ensure all spa team members are following the training & procedures for the guest journey and that sales of treatments and products are maximised. <br>• To ensure that a high standard of cleanliness is maintained throughout the facility at all times.<br><strong>Finance</strong><br>• To assist in achieving agreed commercial targets at the spa through the planned coordinated development of the facility and the implementation of the treatment and activity programme. <br>• To liaise with the Spa Manager on forecasts, stock levels, requisitions, budget, targets etc. and ensure a par stock level appropriate to business demands.<br><strong>Recruitment and Training</strong><br>• To motivate, encourage and drive the team, and to maintain the correct level of professional and qualified personnel, overseeing all facilities and activities within the spa. <br>• To be responsible for instigating progressive, professional and wellorganised training and assessment of staff and to conduct performance appraisals as required. Oversee weekly schedules, attendance sheets, and sick leave and holiday arrangements. <br>• Supervise spa therapists, concierges & attendants, answering queries and identify training needs. <br>• Develop the therapists’ roster and assist the concierges with the appointment schedule. <br>• Ensure the spa’s operating procedures and policy manuals are implemented and updated as required with the approval of Resense and assist with the development and updating of the spa menu. <br><strong>Reporting</strong><br>• Assisting the Spa Manager tracking and developing statistical reporting.<br>• Keeping accurate and up-to-date records and statistics on the spa employees.<br><strong>Purchasing: </strong><br>• Will take full responsibility for assisting the Spa Manager to monitor operating supplies for the spa department and to generate necessary purchase requisitions.<br> </div>
Deloitte Innovation Hub I Oracle EBS and Fusion Finance, Senior Consultant, Cairo, Egypt
Accounting, Finance & Banking
<strong>Connect to your career at Deloitte<br><br></strong>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal, Strategic Risk & Transactions Advisory and Technology & Transformation and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br><strong>Connect to your opportunity<br><br></strong>The Oracle EBS and Fusion Finance Senior Consultant will lead the design, implementation, and optimization of financial solutions across Oracle E-Business Suite (EBS) and Oracle Fusion Cloud Financials. This role requires deep functional expertise in finance processes, strong knowledge of Oracle EBS and Fusion Financial modules, and the ability to manage complex projects and client engagements.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Lead and manage Oracle EBS and Fusion Financials implementation, upgrade, and optimization projects.</li><li>Oversee configuration, testing, data migration, and deployment activities across Oracle EBS and Fusion Finance modules.</li><li>Manage, mentor, and develop a team of Oracle Finance consultants.</li><li>Collaborate with finance leaders and business stakeholders to understand financial processes and requirements.</li><li>Ensure Oracle financial solutions align organizational objectives, regulatory standards, and internal controls.</li><li>Develop and maintain project plans, monitor progress, and ensure timely delivery within budget.</li><li>Facilitate effective communication between technical teams, business users, and senior management.</li><li>Drive adoption of best practices in Oracle Finance and project management.</li><li>Manage risk, issue resolution, and change management processes.</li><li>Stay updated on Oracle EBS and Fusion Financials product enhancements and industry trends.</li><li>Prepare and present reports on project status, risks, and performance metrics to leadership.</li><li>Support continuous improvement initiatives and post-implementation optimization.<br><br></li></ul><strong>Connect To Your Skills And Professional Experience<br><br></strong><strong>Required Skills and Qualifications:<br><br></strong><ul><li>Bachelor’s degree in finance, Accounting, Business, IT, or related field.</li><li>Minimum 7 years’ experience in Oracle EBS and Fusion Finance consulting.</li><li>Strong functional expertise in Oracle EBS Financial modules (GL, AP, AR, FA, Cash Management).</li><li>Proven experience with Oracle Fusion Financial Cloud modules.</li><li>Demonstrated ability to lead Oracle Cloud ERP and EBS financial implementations or upgrades.</li><li>Excellent analytical, problem-solving, and communication skills.</li><li>Experience with Oracle BI Publisher, OTBI, Oracle Integration Cloud (OIC), and reporting tools.</li><li>Oracle certifications in EBS and/or Fusion Financial modules preferred.</li><li>Strong leadership skills with experience mentoring teams and managing client relationships.</li><li>Knowledge in Oracle EBS and Fusion Procurement special in P2P cycle.</li><li>The role requires frequent travel based on business needs.<br><br></li></ul><strong>Desired Attributes<br><br></strong><ul><li>Strategic thinker with strong attention to detail.</li><li>Ability to manage multiple priorities and work effectively under pressure.</li><li>Strong interpersonal skills and ability to work collaboratively in cross-functional teams.<br><br></li></ul><strong>Connect to your business – Technology & Transformation<br><br></strong>Distinctive thinking, deep expertise, and collaborative work. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br><strong>Personal Independence<br><br></strong>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to several audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<br><br><strong>Connect with your colleagues<br><br></strong>Location: Cairo, Egypt<br><br>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Technology & Transformation<br><br>“Everyone always says, “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” – Gillian, Technology & Transformation<br><br><strong>Our commitment to you<br><br></strong>Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective, and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br><strong>Connect to your next step<br><br></strong>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
<strong>Connect to your career at Deloitte<br><br></strong>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br><strong>Connect to your opportunity<br><br></strong>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.<br><br><strong>Responsibilities<br><br></strong>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience/skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all the following:<br><br><ul><li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies</li><li>Supporting our future pipeline of work, from design to sales, through to setup and delivery</li><li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking on a client problem, and turning it into a technical solution</li><li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies</li><li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team</li><li>Working in an environment where self-development, learning and knowledge sharing is actively encouraged as part of the day-to-day work of the team<br><br></li></ul><strong>Connect To Your Skills And Professional Experience<br><br></strong><ul><li>Bachelor's degree in computer science or computer engineering from reputable university</li><li>3-6 years of experience as Software Testing Engineer at least 2 of them in Testing Automation using Java.</li><li>2+ years of programming experience, preferably in Java.</li><li>Experience in Test Management tools (Jira)</li><li>Experience in API Testing Automation tools (SOAPUI, Postman)</li><li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured, Playwright would be a plus)</li><li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li><li>Identify and breakdown the necessary tasks to test a new product</li><li>Design test scripts by working with stakeholders and other members of the team</li><li>Set up automated tests and UAT test scripts</li><li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface</li><li>Participating in some of the offering development process to understand the growth and capability of the product</li><li>Adhering to and updating established QA processes</li><li>Devising and deploying fixes and improvements</li><li>Writing and updating user documentation and operational procedures</li><li>Visualize the test script results either by developing reports independently or working with the visualization developers.</li><li>Using the knowledge of product testing to work in developing any in-built product validation processes where required<br><br></li></ul><strong>Connect to your service line - Consulting<br><br></strong>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br><strong>Personal independence<br><br></strong>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further details as you progress through the recruitment process.<br><br><strong>Connect to your Industry<br><br></strong>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” <br><br><ul><li>Dan, Technology and Transformation<br><br></li></ul><strong>Our commitment to you<br><br></strong>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br><strong>Connect to your next step<br><br></strong>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).<br><br><strong>About The Role<br><br></strong>As a Senior Data Engineer at Monks, you will lead the design, development, and deployment of scalable cloud-native data pipelines and platforms that power marketing analytics, measurement, and activation for our clients. This role requires an engineering expert with proven experience delivering production-grade data solutions on public cloud platforms such as GCP, AWS, or Azure.<br><br>You should have strong data literacy with the ability to translate complex client challenges into robust, scalable technical solutions. Ideally, you have a background in marketing or product data engineering, coupled with a deep understanding of modern data stack tools, cloud architecture, and software engineering best practices. While the role focuses on data engineering, it also offers opportunities to contribute to data science and GenAI-powered projects.<br><br>This role spans across the EMEA and MENA regions and involves close collaboration with our Analytics, Strategy, and Data Science teams. We offer a dynamic and challenging work environment at the forefront of AI-driven innovation in marketing. If you're passionate about building the data foundations that power modern digital experiences, we encourage you to apply!<br><br><strong>Responsibilities<br><br><br></strong><ul><li>Provide technical mentorship and guidance to junior engineers, and lead code reviews and design reviews across projects.</li><li>Upskill the wider team on best practices for cloud data engineering, modern data stack tools, and applied use of AI in engineering workflows.</li><li>Design, develop, deploy, and manage scalable data pipelines and cloud-native data platforms across multiple cloud platforms, including GCP and AWS.</li><li>Lead the end-to-end delivery of ingestion pipelines from marketing and advertising data sources (e.g. CM360, GA4, Meta, TikTok, CRM systems) into cloud data warehouses.</li><li>Architect and implement production-grade data models using dbt or Dataform, turning raw data into analytics-ready datasets that power reporting, measurement, and ML use cases.</li><li>Write optimised SQL to transform and serve large, complex datasets in BigQuery, Snowflake, Redshift, or Databricks, leveraging advanced techniques such as window functions, incremental models, and performance tuning.</li><li>Design and implement robust API integrations and end-to-end automation of ETL/ELT processes for data integration across cloud environments.</li><li>Own the deployment and orchestration of pipelines using tools such as Cloud Workflows, dbt Cloud, and CI/CD frameworks (e.g. GitHub Actions, Cloud Build).</li><li>Apply GenAI tools (e.g. Claude, ChatGPT, Gemini) to accelerate engineering workflows and, where relevant, to design and build client-facing data solutions.</li><li>Collaborate with internal and external stakeholders to understand their business challenges and support them in building tailored data solutions and technical roadmaps.</li><li>Lead the complexities of a data engineering project, demonstrating the ability to evaluate solutions and apply the most suitable approach based on trade-offs between performance, cost, maintainability, and time-to-delivery.</li><li>Create detailed documentation and establish best practices for pipeline development, data quality, and deployment to ensure consistency and scalability.</li><li>Communicate complex technical concepts and solutions to both technical and non-technical stakeholders, including clients.</li><li>Mentor junior engineers through pairing, technical guidance, and career development conversations.<br><br><br></li></ul><strong>About You<br><br></strong><strong>The essentials:<br><br><br></strong><ul><li>Bachelor's or Master's in a quantitative or technical subject such as Computer Science, Software Engineering, Data Engineering, Information Systems, or a related field.</li><li>3+ years of working experience in data engineering, analytics engineering, or a related field.</li><li>Experience in designing and deploying cloud solutions on platforms such as GCP or AWS.</li><li>Professional Cloud Certification such as GCP Professional Data Engineer, GCP Professional Cloud Architect, AWS Data Engineer, AWS Solutions Architect Professional, or equivalent.</li><li>Strong proficiency in SQL and Python.</li><li>Solid understanding of data warehousing, ETL/ELT concepts, and modern data stack tools.</li><li>Expertise in authenticating and authorising API requests using methods such as OAuth and API keys, and troubleshooting common API-related challenges.</li><li>Expertise with data modelling tools such as dbt or Dataform.</li><li>Expertise with cloud data warehousing platforms such as BigQuery, Snowflake, Redshift, or Databricks.</li><li>Hands-on experience with core cloud data services such as Cloud Functions, Cloud Run, Cloud Storage, Pub/Sub, or their AWS equivalents (Lambda, S3, SNS/SQS).</li><li>Experience building and deploying data pipelines in production environments.</li><li>Applied experience using GenAI tools in engineering workflows (e.g. Claude Code, Cursor, Copilot).</li><li>Familiarity with data privacy principles and best practices, including compliance with relevant regulations and standards.</li><li>Fluent English communication and written skills.</li><li>Strong analytical and problem-solving skills with the ability to work independently and in a team environment.<br><br><br></li></ul><em>At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.<br><br></em><strong>About Monks<br><br></strong>Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.<br><br>Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.<br><br>We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.<br><br>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<strong>Automation Testing Tech Lead, Cairo, Egypt<br><br></strong><strong>Connect to your career at Deloitte<br><br></strong>Deloitte, established globally in 1845, is the world’s largest and leading professional services firm, providing Audit & Assurance, Tax & Legal and Consulting and related services to public and private clients spanning multiple industries. Present in more than 150 countries, Deloitte is distinct in its ability to help clients solve their most complex problems, from strategy to implementation.<br><br>Deloitte innovation hub (DIH) is a strategic initiative established to support our ambition to become the leading business transformation partner of choice for our clients and to expand and scale our delivery footprint across EMEA. With access to a scaled, diverse, highly skilled, motivated, and engaged workforce, DIH is delivering complex technical solutions for clients’ most complex business problems, across portfolios that include ‘Strategy & Transactions’, ‘Customer’, ‘Engineering, AI & Data, ‘Enterprise, Technology & Performance’ and ‘Cyber’. DIH is aiming to become the destination for top talents in Egypt for a long, exciting career.<br><br>We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Our organization has grown in scale and diversity, providing services across the region, with our shared culture remaining the same. We aim to help clients realize their ambitions, make a positive difference in society, and maximize the success of our people. This drive fuels the commitment and humanity that run deep through our every action.<br><br><strong>Connect to your opportunity<br><br></strong>Our consultants work in a variety of projects to solve clients' toughest data problems by combining industry experience, consulting, and analytical skills to create a lasting impact.<br><br><strong>Responsibilities<br><br></strong>Our projects and clients vary greatly, and your responsibilities will differ based on your level of experience/skillset and the focus of the client engagement, but within our Analytics & Cognitive SAS practice, your role is likely to include some or all of the following:<br><br><ul><li>Advising clients on appropriate tooling for a particular solution based on your expertise in specific technologies</li><li>Supporting our future pipeline of work, from design to sales, through to setup and delivery</li><li>Placing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem, and turning it into a technical solution</li><li>Providing technical oversight for other team members, including mentoring and guidance on technologies and methodologies</li><li>Having the opportunity to lead and directly shape client relationships, with extensive client interaction as part of our Analytics team</li><li>Working in an environment where self-development, learning and knowledge sharing is actively encouraged as part of the day-to-day work of the team<br><br></li></ul><strong>Connect To Your Skills And Professional Experience<br><br></strong><ul><li>Bachelor's degree in computer science or computer engineering from reputable university</li><li>7 - 10 years of experience as Software Testing Engineer at least 2 of them in Testing Automation.</li><li>2+ years of programming experience, preferably in Java.</li><li>Experience in Test Management tools ( Jira)</li><li>Experience in API Testing Automation tools (SOAPUI, Postman)</li><li>Experience in Test Automation tools and frameworks (Selenium, Cucumber, Rest Assured, Playwright would be a plus)</li><li>Participate in internal and client-facing meetings to discuss requirements and shape test scripts based on knowledge of the product.</li><li>Identify and breakdown the necessary tasks to test a new product</li><li>Design test scripts by working with stakeholders and other members of the team</li><li>Set up automated tests and UAT test scripts</li><li>Identify and carry out a root cause analysis of errors and flag issues as and when they surface</li><li>Participating in some of the offering development process to understand the growth and capability of the product</li><li>Adhering to and updating established QA processes</li><li>Devising and deploying fixes and improvements</li><li>Writing and updating user documentation and operational procedures</li><li>Visualise the test script results either by developing reports independently or working with the visualization developers.</li><li>Using the knowledge of product testing to work in developing any in-built product validation processes where required<br><br></li></ul><strong>Connect to your service line - Technology & Transformation <br><br></strong>Distinctive thinking, deep expertise, and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest challenges around, join us. Together, we’ll make an impact that matters.<br><br><strong>Personal independence<br><br></strong>Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.<br><br><strong>Connect to your Industry<br><br></strong>“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organizations; I wanted to be part of a team that made a difference that I could be proud of.” <br><br><ul><li>Dan, Technology & Transformation<br><br></li></ul><strong>Our commitment to you<br><br></strong>Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.<br><br>We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.<br><br>Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.<br><br><strong>Connect to your next step<br><br></strong>A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
General Services Administration Senior Officer.Egypt-CRE & Administration.Corporate Affairs
Administration
<h2 class="h5">Job description</h2>
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<ol><li><span>Administration Services Management:</span></li><li><span>Team Leadership & Operational Control</span></li><li><span>Fleet & Transportation Management</span></li><li><span>Facility & Support Services Oversight</span></li><li><span>Vendor Management & Contract Governance</span></li><li><span>Branch Opening, Closure & Relocation Coordination</span></li><li><span>Asset Monitoring & Cross-Department Coordination</span></li><li><span>Cost Allocation & Financial Coordination</span></li><li><span>Executive & Senior Delegation Coordination</span></li><li><span>Administration Coverage & Business Continuity</span></li></ol><p><span> • Oversee all general services activities that are not department-specific across the bank.</span></p><br><p><span> • Act as primary coordination point between Administration and all departments for operational support requirements.</span></p><br><p><span> • Supervision of the daily activities provided by third party soft service providers for housekeeping, catering and pest control.</span></p><br><p><span> • Ensure consistent service delivery standards across branches and buildings through regular/sudden inspections and daily follow-up.</span></p><br><p><span> • Monitoring and controlling the supply of consumables pertaining to housekeeping and cafeteria services ensuring the demand is fulfilled with cost efficiency. </span></p><br><p><span> • Lead and supervise drivers and messengers serving all departments.</span></p><br><p><span> • Manage scheduling, leave planning, overtime control, and daily task distribution.</span></p><br><p><span> • Consolidate transportation requests across departments to optimize routing and reduce operational cost.</span></p><br><p><span> • Ensure service efficiency and continuity across all supported locations.</span></p><br><p><span> • Oversee maintenance, licensing, and operational readiness of bank-owned and leased vehicles.</span></p><br><p><span> • Optimize utilization of internal vehicles for IT asset transportation to minimize third-party transport expenses.</span></p><br><p><span> • Coordinate external transportation vendors for large-scale movements when required. </span></p><br><p><span> • Contract management of the leased cars.</span></p><br><p><span> • Payment of invoices</span></p><br><p><span> • Manage cleaning services, pest control operations, pantry, and cafeteria services across all locations.</span></p><br><p><span> • Ensure continuous availability of pantry supplies and quality service compliance.</span></p><br><p><span> • Conduct periodic branch visits to monitor service standards.</span></p><br><p><span> • Monitor cleaning contractor performance through monthly KPI reporting and circulate results to branch/building managers to ensure accountability and timely resolution of issues.</span></p><br><p><span> • Identify, evaluate, and recommend potential service providers in coordination with the Head of Department.</span></p><br><p><span> • Conduct due diligence and assessments prior to procurement engagement.</span></p><br><p><span> • Review contractual agreements (renewals, amendments, terminations) in alignment with CPD and internal governance policies.</span></p><br><p><span> • Coordinate with CPD to establish corporate agreements with hotels to secure preferential rates for executive and international visitors.</span></p><br><p><span> • Review and validate service invoices to ensure accuracy and alignment with delivered services before processing.</span></p><br><p><span> • Support operational readiness for new branch openings.</span></p><br><p><span> • Coordinate branch closures including asset segregation, transfer, write-off documentation, and auction preparation.</span></p><br><p><span> • Participate in write-off committees and support auction execution in line with internal approval matrix.</span></p><br><p><span> • Coordinate internal team relocations and workspace adjustments across departments.</span></p><br><p><span> • Act as central coordination point for asset monitoring across departments.</span></p><br><p><span> • Support departments in tracking, reallocating, transferring, and disposing assets in alignment with governance standards and SOP.</span></p><br><p><span> • Provide advisory support during major relocations and site closures.</span></p><br><p><span> • Manage and continuously update departmental cost allocation structures based on operational and location changes.</span></p><br><p><span> • Ensure accurate invoice distribution in line with approved allocation methodology.</span></p><br><p><span> • Lead coordination for executive visits and external senior management delegations.</span></p><br><p><span> • Arrange meeting venues, catering, hotel bookings, and logistics while maintaining professional standards and cost efficiency.</span></p><br><p><span> • Manage meeting room bookings across locations, ensuring optimal space utilization and conflict resolution between departments.</span></p><br><p><span> • Serve as official backup for MGN Senior Administration Officer.</span></p><br><p><span><span> • Act as operational lead for Administration and MGN Administration functions during staffing gaps to ensure uninterrupted service delivery and business continuity.</span></span></p><br><br> </div>
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>메리어트 호텔은 호텔을 방문하는 전 세계 고객이 항상 감탄이 절로 나오는 편안함을 누릴 수 있도록 힘쓰는 동시에 모든 기회에 혁신을 불어 넣으면서 호스피탈리티 서비스를 예술의 경지로 끌어 올리기 위해 노력하고 있습니다. 여러분은 메리어트 호텔의 주인으로서 살아있는 유산을 유지하고 구축하기 위하여 진심을 담아 미래지향적인 서비스를 고객에게 제공함으로써 '항상 최고의 호스피탈리티 서비스를 제공한다'라는 약속을 실천하게 될 것입니다. 전 세계적으로 호스피탈리티의 대명사인 메리어트 호텔에서 경력을 쌓고자 채용 기회를 탐색하신다면 여러분을 환영합니다. 메리어트 호텔에 입사하면 <strong>메리어트 인터내셔널의 브랜드 포트폴리오</strong> 에 합류하게 됩니다. <strong>최선</strong> 을 다해 일하고, <strong>목표</strong> 를 향해 달리며, <strong>훌륭한 글로벌 팀의 일원</strong> 으로 최고의 나를 만들고 싶다면 메리어트 호텔의 문을 두드리세요.<br><br>메리어트 인터내셔널의 럭셔리 포트폴리오에 속해 있는 JW 메리어트는 전 세계 관문도시와 특색 있는 리조트에 위치한 100개 이상의 아름다운 호텔로 구성되어 있습니다. JW는 동료를 최우선으로 생각합니다. 직원이 행복하면 고객도 행복하기 때문입니다. JW 메리어트의 직원들은 자신감 넘치고, 혁신적이며, 진실함과 동시에 직관적입니다. 또한, 직원들은 메리어트 호텔 이름을 따온 설립자 J. 윌러드 메리어트(J.Willard Marriott)의 유산을 계승하고 있습니다.JW 메리어트는 다른 호텔과는 차별화된 업무 경험을 제공하고 있기 때문에 커뮤니티의 일원이 되면, 여러분은 다양한 동료 그룹과 진정한 유대감을 느낄 수 있습니다. JW 메리어트는 직원을 위해 교육, 개발, 인식을 위한 기회를 창출하며, 무엇보다도 총체적인 웰빙에 초점을 맞춰 럭셔리한 환경에서 열정을 추구할 수 있는 공간을 마련해 드립니다. 고객을 특별하게 모시는 것은 JW 메리어트가 직원을 케어하는 방식에서 비롯됩니다. 우리는 이를 JW 트리트먼트(JW Treatment™)라 칭합니다. JW 메리어트에 입사하면 <strong>메리어트 인터내셔널의 브랜드 포트폴리오</strong> 에 합류하게 됩니다. <strong>최선</strong> 을 다해 일하고, <strong>목표</strong> 를 향해 달리며, 훌륭한 글로벌 팀<strong>의 일원으로</strong> 최고의 나를 만들고 싶다면 JW 메리어트의 문을 두드리세요.
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Мир огромен, но найти в нем по-настоящему комфортное жилье не всегда просто. Marriott Executive Apartments предлагает апартаменты для временного проживания деловых путешественников в лучших мегаполисах Европы, Азии, Латинской Америки, Африки и Ближнего Востока, в которых они будут чувствовать себя как дома. Присоединяйтесь к команде Marriott Executive Apartments: вы будете помогать гостям адаптироваться в новом городе, создавать комфортные условия проживания и заботиться о постояльцах, пока они находятся далеко от дома. Выбрав работу в Marriott Executive Apartments, вы станете частью коллектива одного из брендов Marriott International. <strong>Делайте</strong> то, что у вас получается лучше всего, <strong>начните</strong> движение к своей цели, <strong>присоединитесь</strong> к удивительной глобальной команде и <strong>измените</strong> свою жизнь к лучшему.<br><br>Бренд JW Marriott входит в портфолио роскошных отелей Marriott International. Сеть насчитывает свыше 100 стильных гостиниц в важнейших городах мира и на известных курортах. JW ставит интересы сотрудников на первое место. Ведь если довольны вы, будут довольны и гости. Сотрудники отелей JW Marriott уверены в себе, изобретательны, искренны, естественны. Они продолжают традиции, заложенные основателем компании Джоном Уиллардом Марриоттом, в честь которого назван бренд. Работа в наших отелях не сравнится ни с каким другим местом работы – здесь вы станете частью сообщества и насладитесь подлинно товарищескими отношениями в многообразном коллективе. JW создает возможности для обучения, развития, признания и, самое главное, – это место, где вы сможете по-настоящему реализовать свою приверженность особой атмосфере отеля класса «люкс», уделяя особое внимание заботе о благополучии гостей. Непревзойденное обслуживание гостей начинается с того, как мы заботимся о своих сотрудниках. Такой подход называется The JW Treatment™. Выбрав работу в JW Marriott, вы станете частью коллектива одного из брендов Marriott International. <strong>Делайте</strong> то, что у вас получается лучше всего, <strong>начните</strong> движение к своей цели, <strong>присоединитесь</strong> к удивительной глобальной команде и <strong>измените</strong> свою жизнь к лучшему.
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels, dünyanın dört bir yanında alışageldiğiniz rahatlığı sağlamaya devam ederken her fırsatta yenilikçi yaklaşımını sürdürüyor ve misafirperverlik sanatını daha da geliştirmeye çalışıyor. Bir Marriott Hotels çalışanı olarak, yaşayan mirasımızı destekleyip geliştiren, düşünceli, samimi ve geleceğe bakan bir hizmet anlayışıyla "Mükemmel Misafirperverlik. Her Zaman" sözünü yerine getirmeye yardımcı olursunuz. Sizi dünya genelinde misafirperverlikle eş anlamlı olan Marriott Hotels'de bir kariyer keşfetmeye davet etmekten gurur duyuyoruz. Marriott Hotels'e katılarak, Marriott International çatısı altındaki bir markalar portföyüne katılırsınız. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .<br><br>JW Marriott, Marriott International'ın lüks portföyünün bir parçasıdır ve dünyanın dört bir yanındaki şehirlerde ve farklı tatil yerlerinde 100'ü aşkın harika tesisten meydana gelir. JW, çalışanlarımızın önce geldiğine inanır. Çünkü siz mutlu olursanız misafirlerimiz de mutlu olur. JW Marriott çalışanları kendinden emin, yenilikçi, samimi ve yaratıcıdır. Markayla aynı adı taşıyan şirketin kurucusu J.Willard Marriott'ın mirasının taşıyıcısıdır. Otellerimiz, bir topluluğun parçası olacağınız ve farklı kültürlerden iş arkadaşlarından oluşan bir grupla gerçek bir yol arkadaşlığının tadını çıkaracağınız benzersiz bir iş deneyimi sunuyor. JW; eğitim, gelişim, takdir fırsatları ve en önemlisi, bütüncül mutluluğa odaklı, tutkularınızın peşinden gidebileceğiniz lüks bir ortam vadediyor. Misafirlere son derece özenli davranmak, çalışanlarımıza gösterdiğimiz özenle başlar. İşte JW Treatment™ budur. JW Marriott'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد "الضيافة الرائعة". "دائمًا". من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ، <strong>لتصبح</strong> أفضل نسخة منك.<br><br>تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW™. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ، <strong>لتصبح</strong> أفضل نسخة منك.
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Bei Marriott Hotels streben wir danach, die Kunst der Gastfreundschaft zu perfektionieren und jede Gelegenheit für Innovation zu nutzen. Dabei bewahren wir das komfortable Gefühl des Vertrauten rund um den Globus. Als Gastgeberin oder Gastgeber bei Marriott Hotels leisten Sie einen Beitrag, das Versprechen "Wunderbare Gastfreundschaft, ohne Kompromisse" zu erfüllen. Dies gelingt durch die Bereitstellung von durchdachtem, innovativem Service, der von Herzen kommt und der dieses Lebensgefühl ermöglicht und weiter stärkt. Unser Name gilt international als Synonym für Gastfreundschaft, und wir laden Sie herzlich ein, die Stellenangebote bei Marriott Hotels kennenzulernen. Bei Marriott Hotels werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .<br><br>JW Marriott gehört zum Luxus-Portfolio von Marriott International und besteht aus über 100 wunderschönen Hotels in größeren Städten sowie an exklusiven Resort-Standorten rund um den Globus. JW kennzeichnet die Haltung, das unsere Mitarbeiterinnen und Mitarbeiter an erster Stelle stehen. Denn wenn diese glücklich sind, werden auch unsere Gäste glücklich sein. Bei JW Marriott sind selbstbewusste, innovative und authentische Menschen tätig, die das Erbe des Namensgebers und Unternehmensgründers der Marke fortführen: J. Willard Marriott. Unsere Hotels bieten einzigartige Arbeitserlebnisse, denn Sie gehören einer Gemeinschaft an und genießen echten Teamgeist in der Zusammenarbeit mit vielseitigen Kolleginnen und Kollegen. JW schafft Möglichkeiten für Weiterbildung, Entwicklung und Anerkennung. Und bietet in erster Linie einen Ort, an dem Sie Ihre Leidenschaften in einem luxuriösen Umfeld mit dem Schwerpunkt auf ganzheitlichem Wohlbefinden ausleben können. Unsere herausragende Behandlung von Gästen beginnt damit, wie wir uns um unser Team kümmern. Dafür gibt es bei uns einen Namen: das JW Marriott Treatment™. Bei JW Marriott werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required.<br><br><strong>Job Number</strong> 26119093<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br></li></ul><strong>Managing and Conducting </strong> <strong>Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels stara się podnosić poprzeczkę jakości w sztuce gościnności, wprowadzając innowacje na każdym kroku, a jednocześnie zapewniając poczucie komfortu tak dobrze znane na całym świecie. Jako gospodarz w Marriott Hotels pomożesz dotrzymać zobowiązania „Wonderful Hospitality. Always” (Wyjątkowa gościnność. Za każdym razem) poprzez dostarczanie starannie dobranych, płynących z serdeczności, przemyślanych usług, które pielęgnują i odzwierciedlają nasze żywe dziedzictwo. Dzięki nazwie, która jest synonimem gościnności na całym świecie, z dumą oferujemy Ci możliwości rozwoju kariery w Marriott Hotels. Stając się częścią zespołu Marriott Hotels, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.<br><br>JW Marriott jest częścią luksusowego portfolio Marriott International i obejmuje ponad 100 przepięknych obiektów w najważniejszych miastach i charakterystycznych lokalizacjach wypoczynkowych na całym świecie. JW wierzy, że nasi pracownicy są na pierwszym miejscu. Jeśli są szczęśliwi, to nasi goście również będą. Pracownicy JW Marriott są pewni siebie, innowacyjni, autentyczni, intuicyjni i pielęgnują dziedzictwo marki oraz założyciela firmy, J. Willarda Marriotta. Nasze hotele zapewniają wyjątkowe warunki pracy, w których poczujesz przynależność do społeczności oraz doświadczysz prawdziwej więzi koleżeńskiej z różnorodną grupą współpracowników. JW oferuje możliwości szkolenia, rozwoju, doceniania oraz, co najważniejsze, miejsce, w którym swoje pasje można realizować w luksusowym otoczeniu ze szczególnym naciskiem na kompleksową dbałość o samopoczucie. Wyjątkowe traktowanie gości zaczyna się od sposobu, w jaki dbamy o naszych pracowników. Mówimy o tym The JW Treatment™. Stając się częścią zespołu JW Marriott, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.