Shipping representative Jobs

<p><h4>Position summary</h4> <p>Provide personalized service and attention to fulfilling all guest needs including but not limited to: delivering coffee and tea upon request, preparing notes of new arrivals to prepare and communicate the important preferences to the entire hotel operation, coordinating with the front desk to prepare the VIP rooms, checking the room key and briefly double checking if every detail is up to the guest expectation and request, coordinate with front desk to escort early arrivals, be present upon the guests check in to anticipate the guests needs, complete the butler flags which were put into local systems by the reservation, sales and other departments, and send pre-arrival emails. Coordinate with the front desk to escort the VIP to their rooms, work closely with the Guest Services and Engineering departments on requests, pick up laundry request from guests, follow up on laundry delivery and return laundry to the guest promptly.</p> <p>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs,</p><p></p>

<p><h4>Job description</h4> <p><strong>•</strong> Analyze store observation programs and validate various store processes to enhance the selection and display of products<br> <strong>•</strong> Evaluate all products to ensure compliance with merchandising standards<br> <strong>•</strong> Conduct meetings with vendors and suppliers to finalize product contracts and commissions<br> <strong>•</strong> Maintain contacts with the vendors to ensure timely delivery of products and ensure inventory plans are executed to meet the required standards<br> <strong>•</strong> Ensure the right products are allocated between different branches according to the retail department requests considering promotions and best-selling products are featured in key locations in the store<br> <strong>•</strong> Making weekly/monthly category level promotional plans<br> <strong>•</strong> Communicate with the marketing department to create a marketing strategy per category and provide all necessary inputs to marketing for the respective category</p> <h4>Skills description</h4> <p><strong>•</strong> 6+ years of progressive experience in the financial services market, retail, and merchandising<br> <strong>•</strong> 3+ years’ experience in a managerial role<br> <strong>•</strong> Forecasting demand<br> <strong>•</strong> Inventory management<br> <strong>•</strong> Excellent awareness of the market overview and benchmark<br> <strong>•</strong> Data analytics skills, measurement, and tracking<br> <strong>•</strong> Result orientation<br> <strong>•</strong> Operational awareness<br> <strong>•</strong> Building networks<br> <strong>•</strong> Coaching and mentoring<br> <strong>•</strong> Customer centricity</p></p><p></p>

Company Description Promata Blue Egypt specializes in premium AdBlue that is fully compliant with ISO 22241 standards and sourced from VDA-certified factories. The company ensures consistent product quality under its official label, meeting stringent industry and environmental requirements. With a fully stocked inventory, Promata Blue Egypt is equipped for immediate local delivery across Egypt and efficient international export. The organization focuses on reliable supply chain operations, minimizing delays for commercial and industrial partners. This commitment to quality and responsiveness supports customers in maintaining optimal performance and compliance for their diesel vehicles and equipment. Role Description The Chemical Engineer role at Promata Blue Egypt is a temporary, on-site position based in Alexandria, Egypt. The Chemical Engineer will oversee and optimize processes related to AdBlue production, quality control, and packaging to ensure adherence to ISO 22241 and VDA standards. Daily responsibilities include monitoring process parameters, performing data analysis, coordinating with laboratory teams on product testing, and supporting troubleshooting of production issues. The role involves collaborating with operations and logistics teams to maintain efficiency, safety, and consistent product quality. The Chemical Engineer will also assist in preparing technical documentation, reports, and recommendations for process improvement throughout the assignment period. Qualifications Candidates should possess strong Analytical Skills to interpret process data, evaluate test results, and support data-driven decision-making. Candidates should possess Laboratory Skills to perform or oversee chemical testing, quality control procedures, and adherence to ISO 22241 standards. Candidates should possess experience in the Chemical Industry, preferably in industrial chemicals, petrochemicals, or related manufacturing environments. Candidates should possess solid Process Engineering skills to design, monitor, and optimize production processes, ensuring safety, efficiency, and compliance. Candidates should possess clear Communication skills to work effectively with cross-functional teams, document findings, and present technical information. Bachelor’s degree or higher in Chemical Engineering or a closely related discipline. Knowledge of quality management systems and industrial safety standards; familiarity with ISO norms is an advantage. Ability to work on-site in Alexandria, Egypt, manage time effectively, and adapt to a fast-paced, production-focused environment. Proficiency with common engineering software tools and Microsoft Office for reporting and analysis.

Role Overview<br><br>We are looking for a Senior Simulation Engineer who can take ownership of project execution, represent the team in front of clients, guide junior engineers, and deliver high-quality simulation work independently.<br><br>The role focuses primarily on Operator Training Simulator (OTS) projects, with opportunities to expand into Digital Twin and Monitoring Systems solutions.<br><br>Key Responsibilities<br><br>Execute Operator Training Simulator (OTS) projects from kick-off to client acceptance, ensuring quality and timely delivery Participate in Kick-off Meetings (KoM), client technical discussions, Factory Acceptance Tests (FAT), and Site Acceptance Tests (SAT) Develop and validate steady-state and dynamic simulation models for process systems Integrate Distributed Control Systems (DCS) including Emerson Delta V, Foxboro/Schneider Electric, Yokogawa, Siemens, and ABBBuild control emulation environments and implement PLC logic and Cause & Effect Diagrams Perform thermodynamic and dynamic analyses, engineering calculations, and data reconciliation Configure and support OTS architectures and related simulation environments Mentor and support junior engineers on technical activities and project execution Provide technical input and effort estimations for proposals and bids when required Review engineering deliverables to ensure quality, accuracy, and compliance with project requirements<br><br>Requirements<br><br>Qualifications<br><br>Bachelor's degree in Chemical or Petrochemical Engineering Minimum 6 years of experience in Process Simulation, OTS Configuration, or Process Plant Operations Experience within Oil & Gas, Refining, Petrochemical, Power, or Water Treatment industries Hands-on experience with one or more simulation platforms such as:AVEVA Dynamic Simulation (Dynsim) AVEVA Process Simulation Aspen HYSYSAspen Plus / Aspen Dynamics Honeywell Uni Sim Equivalent simulation software Strong understanding of P&IDs, PFDs, Control Narratives, and process documentation Proven leadership skills with the ability to guide teams and work independently Excellent communication and stakeholder management skills Fluent English language skills Willingness to travel and work on international assignments Preferred Qualifications<br><br>Knowledge of Advanced Process Control (APC) and Real-Time Optimization (RTO) Familiarity with Digital Twin solutions, Unified Engineering, and Asset Management systems Exposure to Monitoring Systems such as Leak Detection, Performance Monitoring, and PEMSUnderstanding of proposal preparation and bidding processes<br><br>What We Offer<br><br>Exposure to international projects and clients Opportunities to work on advanced OTS, Digital Twin, and Monitoring System technologies Collaborative and technically driven work environment<br><br>Benefits<br><br> Annual bonus Health insurance and wellness programs Professional development and training opportunities

Job purpose:<br><br>To oversee and optimize sales operations by managing CRM data, sales contracts, pricing administration, broker operations, customer lead management, and sales support activities. This ensures operational excellence, process efficiency, data integrity, and a seamless customer journey while enabling the achievement of the Company's commercial objectives.<br><br> Key Responsibilities: Maintain and update leads and client data in the CRM system, ensuring timely status updates from reservation to contract closure. Follow up on open leads and uphold data integrity. Customize financial payment models that support sales deals, ensuring profitability through NPV evaluation and Present Value evaluation. Update unit pricing and payment terms as needed, ensuring accuracy and alignment with commercial policies and market conditions. Issue contracts in line with approved templates and standards, manage the end-to-end contract process including handling the contracting process with brokers. Process and coordinate after-sales customer care requests, ensuring timely resolution and high customer satisfaction. Manage broker allocations and oversee the lead rotation process to ensure fair distribution and maximize conversion opportunities. Coordinate communication with overseas clients regarding contract delivery and follow-up via couriers. Support the sales team in daily operations, including tracking sales activities, preparing reports, managing documentation, and ensuring smooth transaction flow from reservation to deal closure. Principal accountabilities: Responsible for sales transactions from reservation stage through to contract closing. Ensure CRM data accuracy and timely contract status updates; manage courier follow-up for overseas clients. Oversee the contract signature process, including first and second party signatures. Ensure signed contracts are delivered to clients. Manage the brokers contracting process. Reconcile client data base counts and status on a timely basis. Support the sales team with key planning and operations tasks to advance the business objective. Design sales incentives to drive business objectives. Prepare required reports (sales targets, unit status, etc.). Qualifications & Experience (Competencies Required): BS/MS degree in business administration or a related field. Minimum 5 years of experience in sales operations. Strong business acumen and industry expertise. English proficiency is a must. Excellent verbal and written communication skills. Computer skills. Soft skills: collaboration, adaptability, problem-solving, and customer focus.

Responsibilities<br>Strategic Sourcing & Procurement: Lead purchasing across all F&B and Entertainment concepts (food, beverage, packaging, uniforms, operating supplies). Develop a 12-month forward procurement plan, manage vendor master lists, and secure alternative suppliers for high-risk, critical items. SOPs, Policies & Systems: Design the supply chain organizational structure. Draft and implement the Supply Chain Policy Manual and SOPs (sourcing, inventory, receiving). Establish internal/external SLAs and create an ERP roadmap with standardized SKU coding. Vendor Management & Compliance: Build a centralized vendor database. Ensure all food suppliers are whitelist-approved and ISO/HACCP certified. Negotiate structured supplier agreements covering delivery, volume pricing, and payment terms while conducting routine performance audits. Cost Control & Budget Discipline: Maintain spend within approved budgets. Implement strict cost control workflows, including three-quote thresholds, PO-to-invoice validation, and GRN matching with Finance. Propose aggressive cost-saving and bulk-purchasing strategies. Inventory & Risk Management: Plan purchasing based on outlet consumption and central kitchen forecasts to maintain optimal buffer stocks and eliminate stockouts. Mitigate risk by tracking import delays, currency impacts, and maintaining an emergency vendor list. Pre-Opening Setup & Scalability: Lead supply chain setup for new restaurant openings and entertainment venues. Advise on warehousing, logistics, and distribution models built to support a rapidly growing multi-concept portfolio. Reporting & Collaboration: Deliver comprehensive quarterly supply chain performance reports (spend analysis, savings, KPIs). Partner closely with Operations, Central Kitchen, and Finance teams to align supply readiness with operational timelines.<br>Qualifications<br>Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Hospitality Management or a related field; equivalent industry experience may be considered. Minimum 5-7 years of experience in food & beverage procurement, supply chain, purchasing, logistics or vendor management. Fine dining purchasing, sourcing or supply chain experience is required, due to the quality, freshness and specialty supplier standards of the role. Experience managing procurement and supply chain across multiple restaurants, outlets, central kitchen operations or hospitality sites is strongly preferred. Pre-opening supply chain setup experience is strongly preferred, including supplier onboarding, approved lists, product specifications and purchasing flows. Demonstrated experience negotiating supplier contracts, managing food cost, controlling inventory budgets and building procurement systems across multiple locations. Track record of developing sourcing standards, SOPs, policy manuals, supplier systems or procurement playbooks.

Company Description Flairs Tech is an international, technology-driven Managed Services Provider built on innovation, talent, and excellence. With over 1,000 carefully selected professionals across five offices, the company supports more than 100 global partners with software development and analytics, digital solutions, business operations, and customer experience services. Flairs Tech collaborates closely with clients in North America, Europe, the Middle East, and Africa, acting as an extension of their internal teams to enhance processes and productivity. The company’s success is driven by a strong people-centric culture that values partnership, continuous improvement, and high-quality service delivery. Role Description This is a full-time Business Developer role requiring B2/C1 level proficiency in English, based in Qesm El Maadi in a hybrid work model that allows some work from home. The Business Developer will identify and qualify new business opportunities, conduct market research, and generate leads through various channels. Daily responsibilities include engaging prospective and existing clients, presenting Flairs Tech’s service offerings, and building long-term relationships that support revenue growth. The role involves collaborating with internal teams to align proposals with client needs, maintaining accurate records in CRM tools, and preparing reports on pipeline, performance, and market trends. The Business Developer will also provide input to improve sales processes and contribute to targeted campaigns that expand the company’s global customer base. Qualifications Strong verbal and written English communication Confidence in cold outreach and objection handling Understanding of US business culture and sales process Lead generation and prospecting skills CRM experience (Salesforce, Hub Spot, Zoho) Ability to work with sales engagement tools like Apollo, Outreach, Zoominfo, Linkedin Sales Navigator Research and analytical skills Time management and self-motivation Preferred Qualifications1-3 years of experience in SDR/BDR or Saa S sales roles Experience selling to US-based customers Familiarity with Saa S or B2B technology products Proven ability to meet or exceed quotas Bachelor's degree in business, Marketing, or related field (often preferred but not mandatory) Common KPIs50-100 outbound activities/day 5-15 meetings booked/month Pipeline generated Conversion rate from lead to opportunity Response time to inbound leads

Retail Private Label Manager Job Summary The Retail Private Label Manager is responsible for developing, managing, and growing the company's private label portfolio. This role oversees product development, supplier management, pricing strategy, category performance, and brand positioning to deliver profitable growth while meeting customer needs and maintaining high quality standards. Key Responsibilities Develop and implement the private label strategy aligned with the company's commercial objectives. Identify market trends, customer insights, and category opportunities for new private label products. Manage the end-to-end product lifecycle, from concept and sourcing to launch and post-launch performance. Collaborate with merchandising, buying, marketing, quality assurance, supply chain, and operations teams. Identify, evaluate, negotiate, and manage relationships with local and international suppliers. Lead product assortment planning and category reviews. Conduct competitive benchmarking, pricing analysis, and market research. Develop business cases for new product introductions and range extensions. Ensure compliance with quality, regulatory, packaging, and labeling requirements. Monitor sales performance, margins, inventory levels, and profitability of private label products. Work with marketing to develop branding, packaging, promotional campaigns, and in-store merchandising. Manage product cost optimization and continuous improvement initiatives. Resolve supplier performance issues and ensure service level agreements are met. Prepare regular performance reports and recommendations for senior management. Qualifications Bachelor's degree in Business Administration, Marketing, Supply Chain, Food Science, or a related field. MBA or professional certification is an advantage.5–10 years of experience in retail buying, category management, merchandising, sourcing, or private label management. Experience with FMCG, grocery, consumer goods, health & beauty, or household products is highly preferred. Proven experience working with domestic and international manufacturers. Skills & Competencies Private label development Category management Product sourcing Supplier relationship management Negotiation Product development Financial analysis and margin management Pricing strategy Inventory management Market and consumer research Brand management Project management Commercial acumen Strong analytical and problem-solving skills Excellent communication and stakeholder management Key Performance Indicators (KPIs) Private label sales growth Gross margin improvement Private label market share New product launch success rate Supplier performance and on-time delivery Product quality and compliance Inventory turnover Cost savings achieved through sourcing initiatives Customer satisfaction and product ratings Preferred Industry Experience Supermarkets and hypermarkets Grocery retail FMCGPharmacy chains Home and household retail Consumer goods Wholesale and distribution E-commerce retail

Company Description Atrium Quality Contractors is the construction arm of Talaat Moustafa Group (TMG), Egypt’s largest publicly listed real estate developer, with a diverse portfolio of commercial, medical, educational, corporate, recreational, hospitality, and high-end residential projects. Operating as a full-scope general contractor, Atrium delivers structural and architectural construction, electromechanical systems, interior fit-outs, and maintenance and repair services. The company has a strong track record of completing prestigious developments, including multiple Four Seasons projects, major malls, schools, and clubhouses in key Egyptian locations. Atrium also invests in Atrium Project Management (APM), an at-risk project management firm focused on industry leadership and innovation. The organization is committed to modernizing construction management through technology, innovation, and continuous human development. Role Description The Sr. QS Engineer–Mechanical is a full-time, on-site role based in New Cairo, responsible for leading mechanical quantity surveying activities across complex construction projects. This role includes preparing and reviewing bills of quantities, cost estimates, and tender documents for mechanical systems such as HVAC, plumbing, fire protection, and other building services. The engineer will analyze drawings and specifications, verify quantities, validate contractor claims, and support contract negotiations in coordination with project managers and site teams. Day-to-day responsibilities also involve tracking project budgets, monitoring variations, supporting value engineering, and ensuring compliance with company standards and regulatory requirements. The role collaborates closely with engineering, procurement, and construction teams to maintain cost control, schedule alignment, and high-quality delivery on mega and high-end projects. Qualifications Candidates should possess strong Mechanical Engineering knowledge, with a solid understanding of building services and mechanical systems in large-scale construction projects. Candidates should possess Computer-Aided Design (CAD) skills for interpreting mechanical drawings, reviewing designs, and validating quantities from models and technical documentation. Candidates should possess Project Management capabilities, including planning, budgeting, scheduling, and coordination with multidisciplinary teams and stakeholders. Bachelor’s degree in mechanical engineering or a related field Proven experience in mechanical quantity surveying within large commercial or mega projects, preferably with general contractors or developers. Strong analytical, numerical, and reporting skills, with proficiency in QS and cost-control software and MS Office tools. Ability to work on-site, collaborate in cross-functional

Company Description Milat Egypt is a leading carpet manufacturer with more than 30 years of global experience in the industry. The company has built its reputation by bringing the essence of Turkish craftsmanship and design to the Egyptian market. Combining artistic vision with technical mastery, Milat Egypt focuses on high-quality, aesthetically refined carpets. The organization values innovation, attention to detail, and long-term partnerships with clients and suppliers. Team members join a company committed to excellence in design, production, and customer satisfaction. Role Description The Design Manager – Carpet is a full-time, on-site role based in El Sadat City. This position oversees the entire carpet design process, from concept development to final production, ensuring collections align with brand identity, market trends, and customer needs. Day-to-day responsibilities include leading the design team, reviewing and refining patterns, colors, and materials, and coordinating closely with production to confirm feasibility and quality standards. The Design Manager will develop seasonal design plans, maintain a design library, and collaborate with sales and marketing to support product presentations and client requests. The role also involves setting design guidelines, mentoring designers, and ensuring timely delivery of design projects within budget. Qualifications Proven experience in carpet, textile, or rug design, with a strong portfolio demonstrating pattern development, color usage, and material selection. Experience managing design teams, including task allocation, performance feedback, and design process optimization. Strong collaboration skills with production, sales, and marketing teams to align design concepts with manufacturing capabilities and market demands. Ability to research global design trends, customer preferences, and competitive products, and translate findings into commercially viable designs. Proficiency with design tools and software commonly used in textile and carpet design (e.g., CAD or graphic design applications). Attention to detail, strong visual and aesthetic sense, and ability to maintain consistent quality across multiple collections. Excellent communication and organizational skills, with the ability to manage multiple projects and meet deadlines. Bachelor’s degree in textile design, industrial design, fine arts, or a related field, or equivalent professional experience. Experience working in a manufacturing environment and familiarity with carpet production processes is an advantage. Commitment to a gender-neutral, inclusive workplace and ability to work effectively with colleagues from diverse backgrounds.

Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that help businesses concentrate on their core operations while enhancing service to their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors its services to meet the unique needs of each client. The company is committed to transparency, flexibility, integrity, and passion in service delivery, continuously improving its management and operational standards. ETISAL International values human capital and leverages advanced technologies to consistently exceed client expectations. Role Description This is a full-time, on-site Support Agent role based in Cairo, requiring English language proficiency at B2 level. Support Agents handle incoming customer inquiries via phone, email, or chat, providing clear and accurate information about products and services. They troubleshoot basic issues, escalate complex problems to appropriate teams, and follow up to ensure timely resolution. Daily tasks include documenting interactions in the system, maintaining up-to-date knowledge of client offerings, and adhering to established service quality and performance standards. Support Agents collaborate with colleagues and supervisors to improve processes, contribute to a positive team environment, and deliver a professional, customer-centered experience. Qualifications Strong customer service and communication skills in English (minimum B2 level), with the ability to listen actively, respond clearly, and maintain a professional tone. Proficiency in using computers, CRM or ticketing systems, and common office software to document interactions and access required information efficiently. Problem-solving abilities, including identifying customer needs, analyzing issues, and following structured procedures to resolve or escalate inquiries. Time management and organizational skills to handle multiple interactions, meet service-level targets, and follow established workflows. Ability to work on-site in Cairo, collaborate effectively in a diverse team, and adapt to changing processes, client requirements, and performance goals. Previous experience in call centers, customer support, or BPO environments is an advantage but not mandatory. Graduates/Undergraduate/Gap Year/Drop Out are welcome to apply Commitment to ethical conduct, reliability in attendance, and willingness to participate in ongoing training and performance feedback. Jim

Company Description Contour Construction & Developments is a leading real estate developer and modern contracting company delivering high-quality commercial, administrative, and industrial developments across Egypt. Backed by nearly 30 years of leadership experience, Contour combines engineering excellence, technical expertise, and reliable project execution to deliver developments that create lasting value. From concept and design to construction and handover, Contour manages every stage of the development process. Our portfolio includes commercial complexes, industrial parks, factories, warehouses, and administrative buildings, earning a reputation for quality, transparency, and on-time delivery. As we continue to expand, we are looking for ambitious sales professionals to help connect investors and businesses with exceptional real estate opportunities. Role Description This is a full-time, on-site Real Estate Sales Agent position based in Cairo. The Real Estate Sales Agent will be responsible for promoting and selling Contour's commercial and administrative developments while delivering an exceptional client experience throughout the sales journey. The role involves responding promptly to company-generated leads, qualifying prospects, conducting follow-up calls and meetings, scheduling property tours and site visits, presenting investment opportunities, preparing proposals, negotiating terms, and guiding clients through the reservation and sales process. The successful candidate will maintain accurate records using CRM systems, collaborate closely with the marketing and project teams, and build long-term relationships with investors, business owners, and corporate clients. Success in this role requires excellent communication, consistent follow-up, and the ability to achieve monthly sales targets. Qualifications Proven experience in real estate sales with a strong track record of meeting or exceeding sales targets. Experience selling commercial and administrative real estate is highly preferred. Strong ability to qualify leads, build relationships, negotiate effectively, and close sales. Experience following up with leads generated through digital marketing campaigns is an advantage. Excellent customer service and relationship management skills. Outstanding communication, presentation, and interpersonal skills. Strong organizational and time management skills with attention to detail. Proficiency in CRM systems, Microsoft Office, and digital communication tools. Self-motivated, target-driven, and able to work effectively in a fast-paced sales environment. Ability to work on-site in Cairo and collaborate with marketing, engineering, and project teams. Bachelor's degree is preferred.

Narrative Description: Responsible for carrying out daily fulfillment activities for newly acquired payroll companies, ensuring accurate processing of account opening documents, salary transfer activation, card issuance, and onboarding requirements in line with approved procedures and SLAs. Acts as the primary processing point within the fulfillment cycle, ensuring high accuracy, timely delivery, and full coordination with Network branches and internal stakeholders. <br>Duties & Responsibilities: 1. Process account opening requests, employee onboarding files, and activation requirements accurately and within approved timelines. 2. Verify documentation and employee data to ensure completeness, accuracy, and compliance with onboarding standards. 3. Prepare and submit daily files (account openings, card issuance, activation requests) to concerned internal stakeholders and Network branches. 4. Follow up on activation and issuance outputs, ensuring timely completion and resolving discrepancies promptly. 5. Support the onboarding of newly acquired payroll companies by coordinating required documentation and responding to routine inquiries. 6. Maintain a detailed tracking log for all onboarding transactions, pending items, and completed steps. 7. Address operational queries raised by branches, Operations, Cards, or Corporate Segments and escalate unresolved issues to the Team Leader. 8. Prepare periodic progress updates for review by the Team Leader. 9. Ensure high levels of accuracy, service quality, and timely processing throughout all fulfillment activities. 10. Adopt the bank’s policies and procedures to guarantee that the bank’s business is conducted in compliance with Local Laws, Internal Rules and Regulations, as well as International Standards. 11. Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible. <br>Functional Relationships (Work Contacts): External: Payroll Companies Internal: Head Office Departments Network Branches<br>Job Specifications: <br>Education: Bachelor’s degree in marketing, Economics, Business Administration and Commerce (with good knowledge in banking). Experience: Executive: Minimum of 2 years of experience in relevant field. <br>Skills: High level of judgement, security, and analysis. Ability to demonstrate excellent interpersonal, leadership and negotiation skills. Very good management and leadership skills. Ability to manage different tasks and assignments in parallel. Good communication skills. Excellent Selling skills. Fluency in Arabic & English written and spoken. Very good computer knowledge <br>Working Conditions: Office Based.

About the Job:<br>The Bodyshop Electrical & Automation Maintenance Senior Specialist is a key leadership role responsible for the entire electrical infrastructure, control systems, and automation software within the highly automated Automotive Bodyshop (Body-in-White or BIW) assembly area. This position directs the electrical and automation team to ensure maximum reliability and efficiency of all robotic welding, assembly, and transfer equipment, guaranteeing continuous, high-quality production flow while strictly maintaining safety and code compliance.<br>Responsibilities:<br>Robotic Automation (PLCs & Programming):Manages the team responsible for the troubleshooting, modification, and optimization of PLC programs (Preferred Siemens) that control the entire robotic assembly process, cell interlocking, and safety functions. Ensures the correct path and application programs for hundreds of welding and material handling robots are maintained and backed up. Electrical Power & Controls:Oversees the maintenance of all high-frequency resistance welding equipment (weld controllers, transformers, and cables), ensuring accurate current and pressure delivery for consistent weld quality. Supervises the maintenance of Motor Control Centers (MCCs), Variable Frequency Drives (VFDs), and power distribution systems for all conveyors and heavy machinery. Industrial Networking & Safety:Manages the integrity of industrial communication networks (e.g., Ethernet/IP, Profinet) linking robots, PLCs, safety scanners, and vision systems. Ensures the proper function of safety PLCs and safety circuits within the robotic cells to maintain a safe working environment. Downtime Management:Leads Root Cause Analysis (RCA) for all electrical and automation-related downtime. Utilizes the CMMS to schedule Preventive Maintenance (PM) and prioritize repairs that maximize Overall Equipment Effectiveness (OEE).<br>Qualifications:<br>Bachelor’s degree in electrical engineering or mechatronics engineering. Minimum 1-3 years of hands-on Electrical maintenance experience in a high-volume manufacturing environment. Proficient knowledge in troubleshooting, modifying, and programming PLCs (Siemens S7 is preferred) Ability to read and debug ladder logic, structured text, and function block diagrams. Advanced experience with Variable Frequency Drives (VFDs), servo drives, and Motor Control Centers (MCCs); includes setup, tuning, and troubleshooting high-voltage industrial motors. Strong understanding of industrial communication protocols like Ethernet/IP, Profinet, Profibus, and Device Net for connecting PLCs, HMIs, and field devices. Cross-Functional Communication: Excellent leadership and communication skills to coordinate effectively with Production Management, Mechanical Maintenance, Process Engineers, and external vendors.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose Service Advisor is responsible for maintaining and growing a relationship with an assigned group of customers (account).<br> They will typically be assigned to the same set of accounts throughout the lifetime of a business relationship, in that time, service advisor will be responsible for deeply understanding a customer's needs, helping customers get most of the existing products they have purchased, and increasing revenue by introducing an account contact to new products or services.<br> Service Advisor must be passionate who will partner with and ensure the long-term success of our customers.<br> Responsibilities: Operate as the LEAD point of contact for any and all matters specific to your assigned customers (account).<br> Build and maintain strong, long-lasting customer relationships.<br> Develop a trusted advisor relationship with your assigned customers (account).<br> Ensure the timely and successful delivery of our solutions according to customer needs and objectives.<br> Identify and grow opportunities and collaborate with IMS team.<br> Accountable for accurate customers data.<br> Maintain open and clear communications Channel with your assigned customers (account), Communicate due dates, timelines and expectation to your customers.<br> Bachelor's degree in mechanical engineering or relevant field.<br> 2- 3 years of experience.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>- Drive strategic sales initiatives and revenue growth by promoting the company's inland freight, transportation, and logistics solutions to key accounts and target markets.<br></p><br>- Establish, manage, and expand long-term relationships with strategic clients, serving as a trusted business advisor and ensuring exceptional customer satisfaction and retention.<br><br>- Identify, evaluate, and secure new business opportunities through market analysis, networking, industry engagement, and relationship-building activities.<br><br>- Collaborate closely with operations, customer service, finance, and other internal stakeholders to ensure seamless service delivery and successful implementation of customer solutions.<br><br>- Represent the organization at executive client meetings, industry conferences, exhibitions, and networking events to strengthen market presence and generate strategic business opportunities.<br><br>- Mentor, coach, and support junior sales professionals, sharing best practices, enhancing commercial capabilities, and contributing to team success.<br><br>- Contribute to strategic account planning, customer retention initiatives, and cross-selling opportunities across the company's service portfolio.<br><br><br><br><span>Requirements</span><ul><li>Bachelor's degree in business administration, Sales, Logistics, Supply Chain Management, Transportation, or a related field. A postgraduate qualification is considered an advantage.<br></li><li><b>4+ years of proven experience</b> in business development, sales, or commercial management within the transportation, logistics, freight forwarding, or supply chain industry.<br></li><li>Based in or willing to work in Alexandria.<br></li><li>Proven experience in leading complex sales cycles, negotiating high-value contracts, and closing large commercial deals.<br></li><li>Excellent communication, presentation, stakeholder management, and negotiation skills.<br></li><li>Strong analytical and commercial acumen with the ability to identify market opportunities and develop winning sales strategies.<br></li><li>Experience mentoring or guiding junior team members is highly preferred.<br></li></ul><br><br> </div>

Role Purpose<br><br>Support the development and closure of partnership deals with government entities, and independently manage assigned accounts and smaller deals, from identifying the opportunity and preparing the proposal through to a signed agreement.<br><br>Key Responsibilities<br><br><strong>Government Partnership Management<br><br></strong><ul><li>Act as the day-to-day business contact for assigned government entities,</li><li>Independently manage the resolution of Incident Reports and/or implementation Change Requests, and recommend enhancements,</li><li>Prepare value propositions, presentations, proposals and draft agreements,</li><li>Conduct research, analysis, comparative studies that would support the company during Support negotiations with the required analysis and figures,</li><li>Draft official correspondence and prepare material for senior stakeholder forums,</li><li>Handle first-level complaints and escalations through to resolution<br><br></li></ul><strong>Strategic Needs Assessment<br><br></strong><ul><li>Run discovery meetings with stakeholder business teams to document objectives, pain points and priorities,</li><li>Support diagnostics of stakeholder challenges, assess and prioritize the various opportunities, and estimate the expected value of each opportunity,</li><li>Drafts business requirements, solution scope and business cases<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in computer science, Business or a related field,</li><li>2–3 years in business analysis, client engagement or project coordination on digital or government programs,</li><li>Experience preparing proposals and business cases and supporting negotiations with senior stakeholders,</li><li>Good understanding of SDLC, Agile and product delivery,</li><li>Strong presentation, meeting-facilitation and writing skills,</li><li>Proven hands-on use of generative AI tools in analysis or documentation work, with a solid understanding of their capabilities and limitations,</li><li>Excellent formal Arabic and English, written and spoken,</li><li>Preferred: ECBA/CCBA or a project management certification<br><br></li></ul>Powered by JazzHR<br><br>T8I3ndjmkm

<p><b>Key Responsibilities:</b></p> <p>1. Customer Interaction &amp; Service Excellence:</p> <p> Handle inbound and outbound customer inquiries professionally and efficiently across all channels.</p> <p> Follow established scripts, SOPs, and workflows to ensure accurate and consistent service delivery.</p> <p> Ensure first-contact resolution (FCR) wherever possible to enhance customer experience.</p> <p> Demonstrate empathy, clarity, and ownership in every interaction.</p> <p>2. COPC-Aligned Process Adherence:</p> <p> Adhere to all Key Customer-Related Processes (KCRPs) defined by the organization.</p> <p> Follow process controls, accuracy checks, and compliance requirements to reduce errors and recontacts.</p> <p> Ensure each handled transaction meets COPC service, quality, and compliance standards.</p> <p> Report process gaps, system issues, and customer pain points to supervisors for improvement.</p> <p>3. Quality &amp; Continuous Improvement:</p> <p> Participate in Transaction Monitoring (QA evaluations) and apply feedback received from QA and Team Leads.</p> <p> Achieve required quality benchmarks such as accuracy, critical error avoidance, and communication standards.</p> <p> Attend required training, calibrations, refresher sessions, and coaching sessions.</p> <p> Contribute to process improvement by sharing recurring customer issues and suggestions.</p> <p>4. Collaboration &amp; Communication:</p> <p> Work closely with the Team Lead and QA &amp; Training Officer to support coaching and development initiatives.</p> <p> Attend briefings, team huddles, and performance review sessions.</p> <p> Escalate unresolved or high-impact cases following the escalation process.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements &amp; Qualifications:</p> <p> Previous customer service or contact center experience.</p> <p> Strong communication skills in Arabic &amp; English.</p> <p> Ability to work in a fast-paced, KPI-driven environment.</p> <p> Familiarity with CRM/ACD systems.</p> <p> Strong problem-solving skills, positive attitude, and customer-first mindset.</p> <p>. Working on weekends or late shifts. Weekends can be shifted.</p>

<p><h4>Key Responsibilities:</h4> <p><strong>1. Customer interaction & service excellence:</strong></p> <ul> <li>Handle inbound and outbound customer inquiries professionally and efficiently across all channels.</li> <li>Follow established scripts, SOPs, and workflows to ensure accurate and consistent service delivery.</li> <li>Ensure first-contact resolution (FCR) wherever possible to enhance customer experience.</li> <li>Demonstrate empathy, clarity, and ownership in every interaction.</li> </ul> <p><strong>2. COPC-aligned process adherence:</strong></p> <ul> <li>Adhere to all key customer-related processes (KCRPs) defined by the organization.</li> <li>Follow process controls, accuracy checks, and compliance requirements to reduce errors and recontacts.</li> <li>Ensure each handled transaction meets COPC service, quality, and compliance standards.</li> <li>Report process gaps, system issues, and customer pain points to supervisors for improvement.</li> </ul> <p><strong>3. Quality & continuous improvement:</strong></p> <ul> <li>Participate in transaction monitoring (QA evaluations) and apply feedback received from QA and team leads.</li> <li>Achieve required quality benchmarks such as accuracy, critical error avoidance, and communication standards.</li> <li>Attend required training, calibrations, refresher sessions, and coaching sessions.</li> <li>Contribute to process improvement by sharing recurring customer issues and suggestions.</li> </ul> <p><strong>4. Collaboration & communication:</strong></p> <ul> <li>Work closely with the team lead and QA & training officer to support coaching and development initiatives.</li> <li>Attend briefings, team huddles, and performance review sessions.</li> <li>Escalate unresolved or high-impact cases following the escalation process.</li> </ul> <h4>Requirements & qualifications:</h4> <ul> <li>Previous customer service or contact center experience.</li> <li>Strong communication skills in Arabic and English.</li> <li>Ability to work in a fast-paced, KPI-driven environment.</li> <li>Familiarity with CRM/ACD systems.</li> <li>Strong problem-solving skills, positive attitude, and customer-first mindset.</li> <li>Willingness to work on weekends or late shifts; weekend shifts may be rotated.</li> </ul></p><p></p>

<p>Business Development Officer – Training Services</p><p> <strong>Location:</strong> Dokki, Giza, Egypt</p><p>About the Role</p><p>Are you a results-driven business development professional with a passion for sales, relationship building, and corporate training?</p><p>We are looking for a <strong>Business Development Officer – Training Services</strong> to drive revenue growth for AmCham Egypt’s Career Development Center (CDC). In this role, you will identify new business opportunities, expand the corporate client portfolio, and promote tailored training solutions that help organizations develop their people and achieve their business goals.</p><p>Key Responsibilities</p><ul><li><strong>Drive Business Growth:</strong> Identify, approach, and acquire new corporate clients to expand the CDC’s market presence.</li><li><strong>Promote Training Solutions:</strong> Present the center’s training programs and services, converting business opportunities into successful partnerships.</li><li><strong>Build Strong Relationships:</strong> Develop and maintain long-term relationships with existing and prospective corporate clients.</li><li><strong>Understand Client Needs:</strong> Identify organizational training requirements and prepare tailored proposals, presentations, and commercial offers.</li><li><strong>Manage the Sales Pipeline:</strong> Track leads, conduct follow-ups, negotiate terms, and close business opportunities.</li><li><strong>Achieve Sales Targets:</strong> Meet assigned revenue objectives and contribute to the center’s overall business growth.</li><li><strong>Monitor the Market:</strong> Research industry trends, competitor activities, and emerging opportunities in corporate training and development.</li><li><strong>Collaborate Across Teams:</strong> Coordinate with Learning &amp; Development, Operations, and Marketing to ensure effective service delivery and client satisfaction.</li><li><strong>Maintain Accurate Records:</strong> Prepare regular sales reports, monitor performance, and maintain updated client and pipeline information.</li></ul><p>Qualifications &amp; Experience</p><ul><li>Bachelor’s degree in Business Administration, Marketing, or a related field.</li><li><strong>5–7 years of experience</strong> in sales or business development</li></ul><p><br></p>