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<p>The roles primary responsibility during the execution phase of a project will be successful delivery of the associated project’s onshore fabrication work scope, to the required schedule, scope and quality requirements and supervision of the fabrication phase of the project including brownfield modifications.</p>

????️ Working Days and Hours: Monday to Friday, 9 AM to 6 PM (UK Hours); Potential for Flexible Hours<br>???? Location: Remote/Online<br>???? Salary Range: Attractive, Top-of-Market Salary (paid in GBP/USD)<br>At Palm Outsourcing, we don't just fill seats; we build elite teams. We continuously partner with top-tier clients looking for exceptional international talent.<br>Opportunity Overview Our client is a UK-based Salesforce managed services provider that acts as an outsourced in-house administrator for non-technical customer teams. They are converting a junior generalist headcount into an architect-level technical hire and are looking for a Solution Architect to design scalable Salesforce solutions and own delivery end-to-end within a small, high-autonomy team.<br>Role Description The Solution Architect will translate customer business requirements into scalable, secure Salesforce solutions and provide the technical judgement needed to challenge poor-practice asks and recommend best-practice alternatives. You will lead requirements gathering, design integrations across customer systems, and guide developers through agile delivery. This is a high-autonomy role with no micromanagement, so you must be comfortable owning work end-to-end and communicating directly with non-technical stakeholders.<br>Key Responsibilities Solution Design - Translate customer business requirements into scalable, secure Salesforce solutions aligned with platform best practices. Technical Consultation - Provide feasibility assessments and technical guidance that inform solution design decisions across engagements. Integration Strategy - Devise integration approaches connecting Salesforce with existing customer systems and third-party applications. Requirements Challenge - Challenge customer asks, push back on over-engineering, and recommend best-practice alternatives with confidence. Delivery Guidance - Provide architectural direction to development teams and participate actively in agile delivery cycles. Documentation - Maintain accurate CRM records, architecture diagrams, design specifications, and integration plans for ongoing reference.<br>Minimum Qualifications English Fluency - Fluent, excellent written and spoken English is mandatory for this role. Salesforce Architect Experience - 5 to 10 years designing Salesforce or CRM solutions at architect level, not admin only. Salesforce Certification - Salesforce Administrator certification, or a committed plan to certify within 6 to 12 months of joining. Stakeholder Communication - Ability to make technical concepts accessible and secure buy-in from non-technical customer stakeholders. Consultative Judgement - Confidence to challenge customer requirements and recommend best-practice alternatives rather than defaulting to order-taking. Self-Directed Delivery - Proactive work style; owns projects end-to-end without micromanagement, hand-holding, or waiting on others. Security and Compliance - Strong grasp of security protocols, data privacy standards, and relevant compliance requirements.<br>Bonus Qualifications Additional Certifications - Further Salesforce, Oracle, or Microsoft Dynamics certifications, or willingness to pursue Salesforce AI credentials. French Language - French language proficiency to support broader customer engagement across markets.<br>Benefits Top-of-the-market pay. Remote working. Potential for flexible hours. Becoming a part of Palm Outsourcing, where your performance is rewarded in long-term job security and continued growth opportunities.<br>Ready to elevate? Hit apply, complete your profile, and let the right opportunities come to you.

About noon Noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done. Noon's fastest hyper-local delivery platform, Noon Minutes offers a localized assortment of FMCG & grocery products with delivery within 15-minutes. Currently live across the UAE, KSA and Egypt, offering thousands of products to customers in record time.<br>Noon’s mission: Ring every doorbell, everyday. <br>We at noon are looking for a talented Category Manager to be a significant member of the Commercial Team, serving multiple platforms across noon Group, with a strong bias for action and keen work ethic to exceed our already ambitious growth targets.<br>What you'll do: ● Support the development of the overall category roadmap and vision, and directly take responsibility for achieving revenue and gross margin targets for relevant categories across multiple platforms at noon● Define the optimal assortment, plan stock responsibly, drive pricing decisions for P&L efficiencies while maintaining competitiveness, sourcing new brand partnerships and executing product launches● Collaborate with vendors in your category to source marketing investments and ensure campaigns are executed to the highest standards, while working closely with the Ads team.● Ensure customer experience is always at the forefront of all category decisions through a compelling assortment that is carefully curated to serve all relevant customer types, thoughtful in-app merchandising and best-in-class product content● Implement the perfect consumer journeys through our host of channels by combining adeep understanding of the category and our customer base● Develop long-standing relationships with distributors and brands to identify and address any gaps, increase consumer engagement through innovative campaigns, and drive adoption of noon’s full suite of in-app and out of app tools● Work seamlessly on cross-functional obligations (including, but not limited to, in-stock, operations, customer service, growth and legal teams) to continuously improve the platform and experience, utilizing data insights to identify priority tasks● Stay up-to-date with regional competitors and global business trends, reviewing critical information as it becomes available and innovating the product offering● Help develop the next wave of talent by sharing learnings and training junior team members to become future category leaders.<br>What you’ll need: ● Bachelor’s degree in Business Management or a similar field● You will have at least 5 years of successful sales & business development experience, preferably in e-commerce, or offline retail with P&L management● Strong bias for action & resourcefulness is paramount - we are growing at a rapid pace and you will be expected to meet ambitious targets within a highly competitive environment● Advanced comprehension of Excel/Google Sheets with a strong appreciation for data analytics is key● Experience working on cross-functional projects and delivering outstanding results in previous roles<br>Who will excel? ● We’re looking for people with high standards, who understand that hard work matters.● You need to be relentlessly resourceful and operate with a deep bias for action.● We need people with the courage to be fiercely original.

<p><strong>Showroom &amp; Retail Sales</strong></p><ul><li><p>Receive, guide, and advise showroom clients on Aquatop's luxury sanitary equipment, product features, specifications, prices, and availability to deliver a premium showroom experience and convert inquiries into confirmed sales.</p></li><li><p>Promote and sell showroom products including sanitary ware, mixers, bathtubs, showers, basins, accessories, and related bathroom solutions to achieve retail sales targets and support showroom revenue growth.</p></li><li><p>Maintain strong awareness of showroom displays, samples, catalogues, product ranges, and visual presentation standards to provide accurate client guidance and reflect Aquatop's luxury positioning.</p></li></ul><p></p><p><strong>Project Sales &amp; Business Development</strong></p><ul><li><p>Identify and open new project sales channels with design houses, interior designers, architects, hotels, developers, consultants, contractors, and fit-out companies to expand Aquatop's project sales pipeline and market presence.</p></li><li><p>Develop and maintain relationships with high-end clients and project stakeholders across luxury residential, hospitality, real estate, and interior design sectors to generate repeat business, referrals, and long-term commercial opportunities.</p></li><li><p>Leverage industry knowledge and high-end clientele networks to identify upcoming projects, client needs, and market opportunities, positioning Aquatop as a preferred luxury sanitary equipment provider.</p></li></ul><p></p><p><strong>Client Presentations &amp; Brand Representation</strong></p><ul><li><p>Prepare and deliver professional sales presentations and product pitches covering Aquatop's company profile, product portfolio, technical features, design value, and luxury positioning to secure showroom and project sales opportunities.</p></li><li><p>Represent Aquatop at exhibitions, trade shows, design events, client meetings, and networking activities to increase brand visibility and generate qualified leads.</p></li></ul><p></p><p><strong>Sales Coordination &amp; Order Fulfillment</strong></p><ul><li><p>Coordinate the full sales cycle — client inquiry, product selection, quotation, approval, order processing, delivery follow-up, and after-sales coordination — to ensure smooth execution and timely fulfillment.</p></li><li><p>Follow up with clients on quotations, payments, product availability, delivery timelines, pending requirements, and service-related matters to maintain client satisfaction and increase sales conversion.</p></li><li><p>Coordinate with Finance, Procurement, Warehouse, Logistics, After-Sales, and Showroom teams on pricing, stock availability, delivery schedules, payments, and client requirements so that confirmed orders are executed accurately and on time.</p></li></ul><p></p><p><strong>Sales Reporting &amp; Administrative Control</strong></p><ul><li><p>Maintain accurate sales records, client databases, quotation trackers, project pipelines, and follow-up logs in Microsoft Excel to support sales monitoring, management reporting, and follow-up control.</p></li><li><p>Prepare sales presentations, product proposals, client pitch materials, and sales support documents in Microsoft PowerPoint and other relevant tools.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, Sales, Interior Design, Architecture, Engineering, or a related field.</p></li><li><p>2–5 years of experience in showroom sales, retail sales, project sales, or business development.</p></li><li><p>Strong showroom selling, customer service, presentation, and relationship-building skills.</p></li><li><p>Good knowledge of sales project coordination, documentation, and order follow-up.</p></li><li><p>Proficiency in Microsoft Office — especially Excel and PowerPoint — is required.</p></li></ul><p></p>

<p><br></p> <p> <b>Job Purpose </b> </p> <br> <p>The main purpose of this job ensures supply chain strategy deployment and delivery across all MEA units and factories. He/ She will be owning value creation roadmap, copilot/lead regional transformation programs/projects and own supply chain reporting and digitalization workstreams. The jobholder will work closely with all Customer service and logistics heads, planning teams, supply chain directors, supply finance across Middle East and Africa</p> <p> </p> <p><b><br></b></p><p> <b>Key Accountabilities or Responsibilities </b> </p> <p> <b>Deliver Quality Growth</b> </p> <p> Own customer service level management processes to standardize all service measures across markets, factories and categories (Case-fill To Trade, Case-fill to Distributors, Fill Rate on Time, On-time delivery, Refusals and Service As Measured By Customer) to deliver target results</p> <ul> <li>Lead Operating Plan process to drive consistent service levels improvement</li> </ul> <p> Lead all reporting workstreams across the region and act as single point of contact for service management with global teams.</p> <p> <b>Accelerate Operational Excellence</b> </p> <p> Lead value creation program for Middle East Africa to deliver logistics conversion cost optimization plans and projects</p> <p> Manage Logistics conversion cost operating plan process across the region</p> <ul> <li>Lead and facilitate periodic conversion cost management process across supply management reviews including actualization, projections on periodic basis and gap closure plans to deliver expected targets</li> <li>Identify and adopt best practices to drive cost optimization programs</li> </ul> <p> <b>Sustain Performance</b> </p> <p> Lead and manage deployment of global and regional initiatives in customer service and logistics across the region</p> <p> Lead digital transformation plan and deployment across the region</p> <ul> <li>Copilot supply directors to develop and deliver supply transformation strategy and enabling projects</li> <li>Lead transformation projects delivery across the region</li> </ul> <p> </p> <p> </p> <p> <b>Context and Scope </b> </p> <p>MEA Customer Service &amp; Logistics Excellence Manager is a member of the Customer Service and Logistics Leadership team reporting to the Customer Service and Logistics Director. He co-pilots the CS&amp;L LT in delivering cost and service targets and leads value creation, digitalization and transformation pillars as part of the supply chain strategy</p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <b>Job Specifications</b> </p> <p> <b>Education &amp; Professional Qualifications</b> </p> <ul> <li>A bachelor s degree in supply chain, engineering, business or economics</li> <li>Master s degree in supply chain management or business data analytics is preferred</li> <li>Certification in APICS, IBF or other supply chain programs is preferred.</li> </ul> <p> </p> <p> <b>Knowledge/Experience</b> </p> <p>- Strong technical and functional skills (7-10 years in supply chain logistics, customer service, and supply planning experience).</p> <p>- SAP expertise is preferred.</p> <p>- Fluent English Language Skills (verbal and written).</p> <p>- Proficient knowledge of Microsoft office (Excel, PowerPoint, Word).</p> <p>- Functional capabilities &amp; competencies: excellent communication and presentation skills, and ability to work well under pressure.</p> <p>- Tech Savvy and proficient knowledge of Business Intelligence tools and other business analytics and decision support making tools</p> <p>- PMP certification is preferred</p>

<ul><li><p>&nbsp;<strong>Review technical specifications, Bills of Quantities (BOQs), and drawings received from the Technical Office and Project Management teams.</strong></p></li><li><p> <strong>Source, identify, and qualify new local and international suppliers, subcontractors, and vendors specialized in construction materials, finishing items, and MEP equipment within the Egyptian market.</strong></p></li><li><p> <strong>Prepare Request for Quotations (RFQs) and Invitation to Tender (ITT) documents in alignment with project specifications and budgets.</strong></p></li><li><p><strong>Conduct rigorous technical evaluations of supplier bids to ensure full compliance with engineering standards, project requirements, and quality benchmarks.</strong></p></li><li><p> <strong>Analyze commercial offers, conduct cost-benefit analyses, and benchmark prices against current market rates in the Egyptian real estate sector.</strong></p></li><li><p> <strong>Lead commercial and technical negotiations with suppliers to secure the best terms regarding pricing, payment methods, warranties, and delivery schedules.</strong></p></li><li><p> <strong>Prepare comparative analysis sheets and procurement recommendations for management approval.</strong></p></li><li><p> <strong>Issue Purchase Orders (POs) and draft contract agreements in coordination with the Legal Department.</strong></p></li><li><p><strong>Ensure all procurement documentation complies with corporate governance, auditing standards, and financial policies.</strong></p></li><li><p> <strong>Coordinate closely with Site Engineers, Project Managers, and Warehouses to track delivery schedules, ensure on-time delivery, and prevent site delays.</strong></p></li><li><p> <strong>Manage vendor performance evaluations, handle discrepancies, rejections, or claims, and maintain healthy supplier relationships.</strong></p></li><li><p> <strong>Monitor market trends, inflation rates, and material price fluctuations (steel, cement, finishing materials, MEP equipment) to advise management on proactive purchasing strategies.</strong></p></li><li><p> <strong>Contribute to value engineering initiatives by proposing alternative materials or suppliers that reduce cost without compromising quality.</strong></p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong><u>Qualifications &amp; Requirements</u></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Education: Bachelor’s Degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, or a related technical field.</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Experience: 3 to 6 years of proven experience in procurement, supply chain, or technical office roles within the Egyptian real estate development or construction contracting sector.</strong></p><p><strong><u>Technical Competencies:</u></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Deep understanding of construction materials, finishing specifications, and MEP systems.</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Strong familiarity with the local Egyptian supplier and subcontractor market.</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Proficiency in reading engineering drawings, BOQs, and technical specifications.</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Hands-on experience with ERP systems and advanced Microsoft Excel.</strong></p><p><strong><u>&nbsp;Soft Skills:</u></strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Exceptional negotiation and commercial acumen.</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Strong analytical and problem-solving skills.</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Excellent communication, cross-functional coordination, and interpersonal skills.</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>High attention to detail and ability to perform well under pressure and tight deadlines.</strong></p></li></ul><p></p>

<p><br></p> <p>Today, we are recruiting for a <strong>Delivery Team Support Engineer </strong>to join our team in <strong>Egypt</strong>. This is an excellent career opportunity for professionals looking to join a truly international team in one of the biggest projects of Siemens Mobility.</p> <p> <strong>What are my responsibilities?</strong> </p> <ul> <li>Lead Siemens Mobility s site progress tracking, coordinating with other LOTs and consortium partners to ensure data accuracy.</li> <li>Prepare, update, and share clear dashboards with S-curves for weekly and monthly reporting.</li> <li>Monitor project progress against baselines, highlighting delays, risks, or deviations, and propose corrective actions.</li> <li>Compile the monthly site progress report for inclusion in the overall project report to the Employer.</li> <li>Support the Delivery Director with daily operational tasks to improve project flow and decision-making.</li> <li>Coordinate project meetings and workshops, preparing agendas, minutes, and tracking action items until closure.</li> <li>Maintain and organize project data and documentation on SharePoint for easy access by all stakeholders.</li> <li>Assist in creating and maintaining schedules, milestones, and timelines, ensuring alignment across teams.</li> <li>Compile data for post-project evaluations and lessons learned to improve future project delivery.</li> <li>Liaise between Project Managers, technical LOTs, and site teams to keep all parties aligned.</li> <li>Monitor activities for compliance with quality standards, reporting issues promptly to the Consortium Site Manager.</li> </ul> <p> <strong>What do I need to qualify for this job?</strong> </p> <ul> <li>A bachelor s degree in engineering or an equivalent technical field.</li> <li>3-5 years of experience in project management, project controls, or site reporting.</li> <li>Proven ability in site progress tracking and overall project reporting, preferably on large-scale infrastructure projects.</li> <li>Proficiency in project management tools, reporting software, and data visualization.</li> <li>Strong organizational and time management skills, with the ability to manage multiple tasks in parallel.</li> <li>Excellent communication skills in Arabic and English (written and spoken).</li> <li>Willingness to travel to and work from various project sites across Egypt.</li> <li>Experience in the railway, mobility, or transportation sector is a strong advantage.</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li>A bachelor s degree in engineering or an equivalent technical field.</li> <li>3-5 years of experience in project management, project controls, or site reporting.</li> <li>Proven ability in site progress tracking and overall project reporting, preferably on large-scale infrastructure projects.</li> <li>Proficiency in project management tools, reporting software, and data visualization.</li> <li>Strong organizational and time management skills, with the ability to manage multiple tasks in parallel.</li> <li>Excellent communication skills in Arabic and English (written and spoken).</li> <li>Willingness to travel to and work from various project sites across Egypt.</li> <li>Experience in the railway, mobility, or transportation sector is a strong advantage.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li><p>Responsible for the operations of the DC end to -end operation: Staffing &amp; scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards.</p><br></li><li><p>Coordinating and supervising DC operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)</p><br></li><li><p>Ensure efficient utilization of pickers with multi-tasking role in order to optimize UTRs.</p><br></li><li><p>Inbound &amp; Outbound Orders: Ensure proper stock in DCs (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment.</p><br></li><li><p>Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory.</p><br></li><li><p>Inbound receiving: Accurate receiving of orders as per policies &amp; SOP.</p><br></li><li><p>Outbound: Efficient and accurate picking and packing of Stores’ orders, as per SOP.</p><br></li><li><p>Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.</p><br></li><li><p>To supervise assigned DC, ensure profitability, provide good service and ensure development of employees.</p><br></li><li><p>Managing DC personnel ensuring effective use of resources and meeting service level standards.</p><br></li><li><p>Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of DCs operations.</p><br></li><li><p>Ensuring implementation of actions pertinent to DC-related shrinkages.</p><br></li><li><p>Ensuring that equipment, infrastructure, etc. in DCs are used properly and, at all times, maintained in good condition.</p><br></li><li><p>Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high-level service in both internal &amp; external side.</p><br></li><li><p>Discussing with the Country DC Manager DC’s issues/problems and propose solutions.</p><br></li><li><p>Supervise all the maintenance internal activities and / third party suppliers.</p><br></li><li><p>Ensuring appropriate and safe use of material handling equipment.</p><br></li><li><p>Managing daily reports (loss &amp; gain, expiry date, dormant stock, in transit report, open inbound &amp; outbound)</p><br></li></ul><br>Qualifications<br><ul><li><p>You have at least 5-7 years of experience in warehousing &amp; DC.</p><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</p><br></li><li><p>Language Skills: Very Good English would be highly advantageous.</p><br></li><li><p>Computer Skills: Computer Skills: Very Good in Excel, ERP system.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><ul><li><p>Responsible for the operations of the DC end to -end operation: Staffing &amp; scheduling, Ordering, Inbound receiving, stocking, Pick orders, pack orders, expense control within set operational standards.</p><br><br></li><li><p>Coordinating and supervising DC operations (i.e. selecting people, scheduling shifts, routine and preventive maintenance, …)</p><br><br></li><li><p>Ensure efficient utilization of pickers with multi-tasking role in order to optimize UTRs.</p><br><br></li><li><p>Inbound &amp; Outbound Orders: Ensure proper stock in DCs (No OOS or OVS) by assessing the inventory and issuing orders based on the input and assessment of demand planner plus physical stock assessment.</p><br><br></li><li><p>Inventory management: Ensuring effective stock control function and practices. Implementation of inventory process to ensure adequate stock levels and accurate inventory.</p><br><br></li><li><p>Inbound receiving: Accurate receiving of orders as per policies &amp; SOP.</p><br><br></li><li><p>Outbound: Efficient and accurate picking and packing of Stores’ orders, as per SOP.</p><br><br></li><li><p>Constantly monitor fulfillment processes and recommend improvements to increase productivity and profits.</p><br><br></li><li><p>To supervise assigned DC, ensure profitability, provide good service and ensure development of employees.</p><br><br></li><li><p>Managing DC personnel ensuring effective use of resources and meeting service level standards.</p><br><br></li><li><p>Monitoring, managing and controlling costs against the budget, maximizing cost effectiveness of DCs operations.</p><br><br></li><li><p>Ensuring implementation of actions pertinent to DC-related shrinkages.</p><br><br></li><li><p>Ensuring that equipment, infrastructure, etc. in DCs are used properly and, at all times, maintained in good condition.</p><br><br></li><li><p>Supervising the effective implementation of hygiene, sanitation, security and safety standards, as well as service level standards and ensuring a high-level service in both internal &amp; external side.</p><br><br></li><li><p>Discussing with the Country DC Manager DC’s issues/problems and propose solutions.</p><br><br></li><li><p>Supervise all the maintenance internal activities and / third party suppliers.</p><br><br></li><li><p>Ensuring appropriate and safe use of material handling equipment.</p><br><br></li><li><p>Managing daily reports (loss &amp; gain, expiry date, dormant stock, in transit report, open inbound &amp; outbound)</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>You have at least 5-7 years of experience in warehousing &amp; DC.</p><br><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</p><br><br></li><li><p>Language Skills: Very Good English would be highly advantageous.</p><br><br></li><li><p>Computer Skills: Computer Skills: Very Good in Excel, ERP system.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo &amp; Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain BIM models for Public Health and Fire Protection systems that support design and construction workflows, ensuring accuracy and compliance with project standards.</li><li>Be responsible for the development of public health and fire BIM model elements across built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Diploma or degree in Mechanical Engineering, Fire Engineering, Public Health Engineering or related field.</li><li>Minimum of 2 years' experience in BIM Modelling within a building services environment.</li><li>Knowledge of public health and fire protection systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Understanding of BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Public Health and Fire Protection system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain BIM models for public health and fire protection systems.</li><li>Create and update model elements for:</li><li>Public health systems</li><li>Fire protection systems</li><li>Drainage systems</li><li>Water storage systems</li><li>Generate technical drawings and schedules from models.</li><li>Support clash detection activities through model preparation.</li><li>Maintain model standards and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver public health and fire BIM model outputs in accordance with agreed project programmes.</li><li>Participate in model development meetings.</li><li>Coordinate model deliverables with design teams.</li><li>Attend technical reviews and quality checks.</li><li>Support tender and construction documentation preparation.</li><li>Contribute to successful project delivery through accurate model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo &amp; Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain BIM models for mechanical building services that support design and construction workflows, ensuring accuracy and compliance with project standards.</li><li>Be responsible for the development of mechanical BIM model elements across built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Diploma or degree in Mechanical Engineering, Architectural Technology or related field.</li><li>Minimum of 2 years' experience in BIM Modelling within a building services environment.</li><li>Knowledge of mechanical building services systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Understanding of BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Mechanical system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain BIM models for mechanical building services.</li><li>Create and update model elements for:</li><li>HVAC systems</li><li>Chilled water distribution systems</li><li>Ventilation systems</li><li>Smoke management systems</li><li>Generate technical drawings and schedules from models.</li><li>Support clash detection activities through model preparation.</li><li>Maintain model standards and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver mechanical BIM model outputs in accordance with agreed project programmes.</li><li>Participate in model development meetings.</li><li>Coordinate model deliverables with design teams.</li><li>Attend technical reviews and quality checks.</li><li>Support tender and construction documentation preparation.</li><li>Contribute to successful project delivery through accurate model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The role is responsible to provide technical development and implementation support in Oracle Banking Products such OBP, OBLM, OBVAM and other products using out of the box functionality through configuration or through customization development using Extensibility Toolkit.</p><br><br>Responsibilities:<br><p>- Perform requirement analysis along with SME/BA Team. Review BRD shared by business and validate all requirements are clearly provided in the BRD.&nbsp;</p><br><p>- Support the Lead, Cluster Head and SME/BA &nbsp;team in demand pipeline management, solution desing, delivery planning and execution.</p><br><p>- Design end-to-end design including production, integration, architecture etc.</p><br><p>- Work with internal and external technology partners to finalize the end-to-end solution design.</p><br><p>- Review solution with solution review board, post approval share with business.</p><br><p>- Finalize efforts/cost estimates with all internal and external tech partners. Review with Lead and Cluster head and submit to PMO / Business for approval.</p><br><p>- Finalize delivery timelines with all internal and external tech partners. Review with Lead and Cluster head and submit to PMO for planning and communication to business.</p><br><p>- Ensure and track timely delivery of deliverables such as FS documents for review and sign off and code drop for retro, release and testing.</p><br><p>- Lead test execution, defect triage and resolution and all other activities during various phases of testing.</p><br><p>- Lead the production release planning activities, production deployment and post production sanity. Raise RFCs in timely manner and compliant with CM rules and regulations, attend and ensure CRB reviews are done in timely manner. Coordinate go live activties with all internal and external tech partners.</p><br><p>- Lead the post production warranty support before handing over to Production support / RTB team.</p><br><p>- Lead post production escalation for delivered changes.</p><br><p>- Ensure all activities and deliverables are inline with Technology policies, governance frameworks and guidelines.</p><br><br>Qualifications:<br><p>- Bachelor’s degree in Engineering or Computer Science.&nbsp; Relevant professional certifications</p><br><p>- 4+ years of hands on experience in Oracle Banking Products like Extensibility Toolkit, OBP, OBMA (OBLM, OBVAM) back end Customizations.</p><br><p>- Hands on experience on Ojet framework, HTML, CSS, JQuery, Netflix Conductor workflows, PL/SQL, SQL</p><br><p>- Exposure to OBRH (Oracle Banking Routing Hub) layer of OBMA</p><br><p>- Experience in OBP and OBMA Product Installations, Oracle Product Patchset installation &amp; Deployment</p><br><p>- Knowledge in OBP and OBMA debugging and experience in issue analysis and development flow of OBP and OBMA</p><br><p>- Should have knowledge in integration methodology with Flexcube Core for Accounting etc.,</p><br><p>- 8-10 years hands on development experience in Java, J2EE, EJB and Spring Boot, JS Frameworks, Oracle DB.</p><br><p>- 8-10 years hands on experience in SOAP, JSON, XML, Messaging, Rest/Micro Services.</p><br><p>- Ability to work in Cloud environment and DevOps tool chain</p><br> </div>

<strong>Job Description<br><br></strong><strong>Job Title: FP&amp;A Business Partner<br><br></strong><strong>Reporting to: FP&amp;A Manager<br><br></strong><strong>Location: El Tagamoa El Khames Commercial Office<br><br></strong><strong>Role Purpose<br><br></strong>Lead defined areas of the FP&amp;A agenda for A&amp;T, delivering high-quality financial analysis, planning support, reporting, and actionable insights that improve decision-making and business performance.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Lead defined areas of the FP&amp;A agenda across planning, forecasting, reporting, and performance analysis, ensuring high-quality delivery in line with agreed standards and governance</li><li>Own assigned components of AOP, Forecast, Checkpoint, and Long-Range Planning cycles, including analysis, modelling, consolidation, and performance interpretation for designated areas</li><li>Prepare and manage defined reporting packages, KPI analysis, and forward-looking performance insight for assigned categories, workstreams, or business areas</li><li>Deliver robust financial analysis and recommendations that support performance improvement and business decision-making within assigned scope</li><li>Determine the appropriate analytical approach, modelling methodology, and problem-solving path required to address non-routine issues within defined areas of responsibility</li><li>Partner with Commercial Finance, SCF, and Functional Finance teams to reconcile inputs, challenge assumptions, and strengthen the quality of planning and reporting outputs</li><li>Support the development of the broader A&amp;T financial outlook through strong analysis, visibility of key drivers, and timely escalation of risks and opportunities</li><li>Support ZBB, cost management, and productivity tracking through analysis, insight generation, and performance visibility within assigned scope</li><li>Drive continuous improvement within defined FP&amp;A processes, reporting approaches, and analytical tools to improve efficiency and insight quality</li><li>Lead short-term finance improvement projects or workstreams within agreed scope, ensuring timely and high-quality delivery</li><li>Ensure accuracy, consistency, and integrity across assigned planning, forecasting, reporting, and analytical outputs</li><li>Be accountable for the delivery and quality of defined FP&amp;A workstreams, analyses, reporting packs, and planning outputs<br><br></li></ul><strong>Experience &amp; Qualifications<br><br></strong><ul><li>Bachelor’s degree in finance, Accounting, Economics, or a related field</li><li>Max 6–8 years of finance experience, preferably in FMCG, consumer goods, or a multinational environment</li><li>Strong experience in FP&amp;A, forecasting, reporting, financial analysis, and performance management</li><li>Strong Excel and financial modelling skills; Power BI or similar tools are an advantage</li><li>Proven ability to work independently across a broad FP&amp;A scope and deliver insights that influence decisions</li><li>Strong analytical, problem-solving, and communication skills</li><li>Ability to challenge assumptions, reconcile differing inputs, and build alignment across stakeholders<br><br></li></ul>Location(s)<br><br>El Tagamoa El Khames Commercial Office<br><br><strong>Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.</strong>

Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo &amp; Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain BIM models for electrical building services that support design and construction workflows, ensuring accuracy and compliance with project standards.</li><li>Be responsible for the development of electrical BIM model elements across built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Diploma or degree in Electrical Engineering, Architectural Technology or related field.</li><li>Minimum of 2 years' experience in BIM Modelling within a building services environment.</li><li>Knowledge of electrical building services systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Understanding of BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Electrical system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain BIM models for electrical building services.</li><li>Create and update model elements for:</li><li>Power distribution systems</li><li>Lighting systems</li><li>Fire alarm systems</li><li>ELV infrastructure</li><li>Generate technical drawings and schedules from models.</li><li>Support clash detection activities through model preparation.</li><li>Maintain model standards and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver electrical BIM model outputs in accordance with agreed project programmes.</li><li>Participate in model development meetings.</li><li>Coordinate model deliverables with design teams.</li><li>Attend technical reviews and quality checks.</li><li>Support tender and construction documentation preparation.</li><li>Contribute to successful project delivery through accurate model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>

<p>Key Responsibilities 1. Daily Operations &amp; Team Management Oversee the day-to-day operations of assigned BPO teams and ensure smooth service delivery. Manage daily operational requests, approvals, escalations, attendance, leaves, and other team activities. Monitor workload, productivity, utilization, and resource capacity. Ensure processes and client requirements are consistently followed. Identify operational issues and implement corrective actions. Coordinate with internal departments such as HR, Recruitment, Finance, and IT when required. 2. Performance &amp; KPI Management Define, track, and review team KPIs and SLAs in line with client requirements. Monitor individual and team performance and address performance gaps. Conduct regular 1:1s, coaching sessions, performance reviews, and feedback discussions . Develop and follow performance improvement plans where required. Recognize high performance and support employee engagement and retention. Ensure team members have the knowledge, tools, and support required to meet expectations. 3. Client Relationship Management Act as the primary operational contact for client managers and stakeholders overseeing the BPO resources. Maintain strong day-to-day relationships with client management. Conduct regular client meetings to review performance, priorities, challenges, and upcoming needs. Manage client requests, concerns, and escalations through to resolution. Ensure client expectations are clearly communicated to the delivery team. Gather client feedback and translate it into actionable improvements. 4. Account Growth &amp; Expansion Understand the client's business, operations, and evolving requirements. Proactively identify upselling, cross-selling, and resource expansion opportunities . Identify additional processes or functions that could be transitioned to the BPO team. Work with the Unit Manager and commercial teams to develop and pursue expansion opportunities. Support proposals, pricing discussions, and client presentations when required. Support in talent acquisition and candidate interviews for expansion opportunities within their accounts. 5. Reporting &amp; Business Management Provide a weekly operational update to the Unit Manager covering: Team headcount and capacity KPI / SLA performance Client satisfaction and feedback Attendance and attrition Performance and coaching activities Operational issues and escalations Risks and action plans Expansion opportunities Maintain accurate operational and performance records. Escalate significant operational, financial, or client risks in a timely manner. Proficiency in Microsoft Office / Excel and operational reporting tools. Experience working with international clients is a plus.</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements 4 7 years of experience in BPO, shared services, outsourcing, or service delivery . Previous experience managing teams and client-facing operations. Strong understanding of operational KPIs, SLAs, productivity, and workforce management. Strong people-management, coaching, and performance-management skills. Excellent communication and stakeholder-management skills. Ability to manage multiple priorities and resolve operational issues effectively. Commercial awareness and ability to identify opportunities for account growth. Strong analytical and reporting skills.</p>

<h3>Job Scope</h3>We are seeking an experienced Senior Consultant to join our Professional Services organization and deliver VMware Cloud Foundation 9 (VCF) solutions for enterprise customers across multiple industries and geographies. In this role, you will be responsible for the implementation, configuration, validation, and support of VMware Cloud Foundation environments, working closely with Technical Leads, Architects, Project Managers, and customer teams to ensure successful project outcomes. You will participate in customer workshops, execute technical designs, troubleshoot complex issues, produce project documentation, and contribute to the successful delivery of modernization, migration, and private cloud initiatives. This role is ideal for a hands-on VMware professional who enjoys customer-facing delivery work, solving technical challenges, and continuously expanding their expertise across the VMware and Broadcom portfolio.<p><strong>Main Duties and Responsibilities</strong></p><ul><li>Deliver VMware Cloud Foundation (VCF) projects from implementation through validation and production handover.</li><li>Execute technical designs and implementation plans provided by Technical Leads and Architects.</li><li>Install, configure, validate, and troubleshoot VMware solutions within customer environments.</li><li>Participate in discovery workshops, technical discussions, and customer meetings.</li><li>Support the deployment and integration of VMware technologies, including VCF 9, vSphere, vSAN, NSX, VCF Operations, Automation, HCX, and VKS.</li><li>Perform health checks, upgrades, migrations, and operational optimization activities.</li><li>Produce and maintain project documentation, implementation guides, and knowledge transfer materials.</li><li>Troubleshoot and resolve technical issues during project delivery.</li><li>Collaborate with customer technical teams to ensure successful adoption and operational readiness.</li><li>Share technical knowledge and best practices with peers and junior consultants.</li><li>Support effort estimation, technical reviews, and pre-sales activities when required.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Position Requirements</h3><ul><li>Education Bachelor s degree in Computer Science or any other related field</li><li>Highly Desirable Certifications : • VMware &amp; Broadcom Certifications • VMware Certified Professional VMware Cloud Foundation (VCP-VCF) • VMware Certified Advanced Professional (VCAP) • VMware Certified Design Expert (VCDX) • VMware vSphere Kubernetes Service (VKS) Certifications • Other advanced VMware or Broadcom certifications relevant to VMware Cloud Foundation and the Broadcom portfolio • Certified Kubernetes Administrator (CKA) • Other Kubernetes and cloud-native certifications are considered advantageous</li><li>Experience 6+ years of hands-on experience implementing and supporting VMware infrastructure solutions.</li><li>Strong practical experience with VMware Cloud Foundation (VCF).</li><li>Experience with VCF 9 is highly desirable.</li><li>Solid expertise across VMware technologies, including vSphere, vSAN, NSX, VMware Aria Suite, HCX, VMware Live Recovery, and VKS.</li><li>Experience participating in enterprise infrastructure modernization, migration, or cloud transformation projects.</li><li>Strong troubleshooting and problem-solving skills across VMware environments.</li><li>Ability to work independently while collaborating effectively with Technical Leads, Architects, Project Managers, and customer teams.</li><li>Strong customer-facing communication and consulting skills.</li><li>Excellent documentation and knowledge-transfer capabilities.</li><li>Passion for continuous learning and professional development.</li></ul>#LI-DNI

Role Overview<br><br>Frontier Capital is seeking a commercially minded, hands-on Finance &amp; Accounting Manager to join our team in Cairo. In this pivotal role, you will lead the delivery and expansion of our Outsourced Financial Services unit under Frontier Managed Services, providing client-facing accounting, bookkeeping, tax compliance, and cloud ERP implementations for external corporate clients—including venture-backed startups, mid-market SMEs, and regional branch offices.<br><br>In addition to managing external client accounts, you will oversee all corporate financial operations, accounts, and tax reporting for Frontier Capital and its business lines. This position operates as a primary revenue-generating line of business within the group, designed to build a strong portfolio of monthly client retainers while maintaining total financial integrity across all operations.<br><br>Key Responsibilities<br><br>1. External Client Services &amp; Revenue Delivery (70%)<br><br>Lead the end-to-end delivery of outsourced accounting, cloud bookkeeping (Xero, QuickBooks, Zoho Books)<br><br>Ensure strict tax compliance for external clients under Egyptian Tax Authority (ETA) regulations, including e-Invoicing (Fatoora), B2C e-Receipt portal management, VAT filings, Withholding Tax (WHT), and annual Corporate Income Tax declarations<br><br>Establish customized Charts of Accounts, financial control framework procedures, and inventory/COGS management for client entities<br><br>Generate monthly C-suite management packs, cash burn analyses, and investor-ready financial reports for startup and SME founders<br><br>Partner with the Business Development Manager to scoping, pricing, and pitching outsourced financial service proposals to new corporate leads<br><br>2. Internal Group Accounting &amp; Financial Controls (30%)<br><br>Manage full-cycle internal accounting, accounts receivable/payable, payroll processing, and multi-entity consolidation across Frontier Capital's business lines<br><br>Prepare monthly internal management accounts, cash flow projections, and profit-and-loss reports for the Managing Director<br><br>Ensure 100% ETA e-invoicing compliance, corporate tax compliance, and audit readiness for all internal group operations<br><br>What We're Looking For<br><br>5–8+ years of total accounting experience, with at least 2 years in audit/accounting firms or handling multi-client accounting portfolios<br><br>Bachelor's degree in Accounting. Progress toward or completion of professional accounting designations (CPA, ACCA, or CMA) is a strong advantage<br><br>Expert-level knowledge of Egyptian tax laws, including hands-on execution of the ETA e-Invoicing/e-Receipt portal, VAT returns, payroll tax calculations, and corporate tax regulations<br><br>Advanced proficiency in cloud accounting platforms (QuickBooks Online, Xero, or Zoho Books), MS Excel (financial reporting, pivot tables, complex formulas), and ERP systems<br><br>Excellent verbal and written communication skills in both English and Arabic, with the commercial confidence to present financial reports directly to client CEOs and founders

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Key Responsibilities1. Daily Operations &amp; Team Management<ul><li>Oversee the day-to-day operations of assigned BPO teams and ensure smooth service delivery.</li><li>Manage daily operational requests, approvals, escalations, attendance, leaves, and other team activities.</li><li>Monitor workload, productivity, utilization, and resource capacity.</li><li>Ensure processes and client requirements are consistently followed.</li><li>Identify operational issues and implement corrective actions.</li><li>Coordinate with internal departments such as HR, Recruitment, Finance, and IT when required.</li></ul>2. Performance &amp; KPI Management<ul><li>Define, track, and review team KPIs and SLAs in line with client requirements.</li><li>Monitor individual and team performance and address performance gaps.</li><li>Conduct regular <strong>1:1s, coaching sessions, performance reviews, and feedback discussions</strong>.</li><li>Develop and follow performance improvement plans where required.</li><li>Recognize high performance and support employee engagement and retention.</li><li>Ensure team members have the knowledge, tools, and support required to meet expectations.</li></ul>3. Client Relationship Management<ul><li>Act as the primary operational contact for <strong>client managers and stakeholders</strong> overseeing the BPO resources.</li><li>Maintain strong day-to-day relationships with client management.</li><li>Conduct regular client meetings to review performance, priorities, challenges, and upcoming needs.</li><li>Manage client requests, concerns, and escalations through to resolution.</li><li>Ensure client expectations are clearly communicated to the delivery team.</li><li>Gather client feedback and translate it into actionable improvements.</li></ul>4. Account Growth &amp; Expansion<ul><li>Understand the client's business, operations, and evolving requirements.</li><li>Proactively identify <strong>upselling, cross-selling, and resource expansion opportunities</strong>.</li><li>Identify additional processes or functions that could be transitioned to the BPO team.</li><li>Work with the Unit Manager and commercial teams to develop and pursue expansion opportunities.</li><li>Support proposals, pricing discussions, and client presentations when required.</li><li>Support in talent acquisition and candidate interviews for expansion opportunities within their accounts.&nbsp;</li></ul>5. Reporting &amp; Business Management<ul><li>Provide a <strong>weekly operational update to the Unit Manager</strong> covering:<ul><li>Team headcount and capacity</li><li>KPI / SLA performance</li><li>Client satisfaction and feedback</li><li>Attendance and attrition</li><li>Performance and coaching activities</li><li>Operational issues and escalations</li><li>Risks and action plans</li><li>Expansion opportunities</li></ul></li><li>Maintain accurate operational and performance records.</li><li>Escalate significant operational, financial, or client risks in a timely manner.</li></ul>Requirements<ul><li>4–7 years of experience in <strong>BPO, shared services, outsourcing, or service delivery</strong>.</li><li>Previous experience managing teams and client-facing operations.</li><li>Strong understanding of operational KPIs, SLAs, productivity, and workforce management.</li><li>Strong people-management, coaching, and performance-management skills.</li><li>Excellent communication and stakeholder-management skills.</li><li>Ability to manage multiple priorities and resolve operational issues effectively.</li><li>Commercial awareness and ability to identify opportunities for account growth.</li><li>Strong analytical and reporting skills.</li><li>Proficiency in Microsoft Office / Excel and operational reporting tools.</li><li>Experience working with international clients is a plus.</li></ul> </div>

WOROOD is looking for a highly organized and hands-on PR &amp; Marketing Operations Coordinator to support the execution of marketing campaigns, productions, PR activities, and brand events.<br><br>The role requires someone who can coordinate suppliers, manage purchases, supervise production requirements, and ensure smooth on-ground execution from planning to completion.<br><br><strong>Key responsibility <br><br></strong><ul><li>Coordinate the operational execution of marketing campaigns, PR activities, launches, shoots, activations, and events.</li><li>Source, evaluate, and coordinate with suppliers, production houses, printers, venues, caterers, couriers, and other external partners.</li><li>Request quotations, compare supplier offers, negotiate prices, and support supplier selection.</li><li>Prepare purchase requests and follow up on approvals, payments, invoices, and delivery timelines.</li><li>Manage the production of marketing materials, including packaging, invitations, gifting items, displays, printed materials, uniforms, and event branding.</li><li>Ensure all produced materials meet the approved quality, design, quantity, and delivery requirements.</li><li>Coordinate influencer and PR gifting, including packaging, recipient lists, dispatching, tracking, and delivery confirmation.</li><li>Support guest-list preparation, invitations, RSVPs, and influencer or media coordination.</li><li>Conduct site visits and coordinate venue, setup, logistics, and technical requirements.</li><li>Supervise suppliers and production teams during setup, event days, and dismantling.</li><li>Manage on-ground event operations and ensure all activities run according to the approved plan and timeline.</li><li>Create operational checklists, production schedules, contact sheets, and event run sheets.</li><li>Track marketing materials, event supplies, samples, gifts, and other purchased items.</li><li>Handle last-minute operational requirements and resolve on-ground issues efficiently.</li><li>Coordinate internally with the Marketing, PR, Creative, Social Media, Retail, Finance, and Customer Care teams.</li><li>Maintain an updated supplier database, including services, quotations, performance, and payment status.</li><li>Prepare post-event and post-production reports, including costs, supplier performance, challenges, and recommendations.</li><li>Bachelor's degree in Marketing, Public Relations, Business Administration, Event Management, or a related field.</li><li>2–4 years of experience in marketing operations, PR coordination, event management, production, or a similar role.</li><li>Agency Experience is a must</li><li>Previous experience dealing with suppliers, quotations, purchasing, and production follow-up.</li><li>Strong experience in on-ground event execution and supplier supervision.</li><li>Excellent organization, communication, negotiation, and problem-solving skills.</li><li>Ability to manage several tasks, suppliers, and deadlines simultaneously.</li><li>Strong attention to detail and quality control.</li><li>Good command of written and spoken Arabic and English.</li><li>Proficiency in Microsoft Office or Google Workspace.</li><li>Flexibility to work outside regular working hours during events, launches, and productions.</li><li>A background in fashion, luxury, retail, beauty, or lifestyle brands is preferred.</li><li>Marketing operations</li><li>Event management</li><li>Production coordination</li><li>Supplier management</li><li>Purchasing and procurement follow-up</li><li>Negotiation and cost comparison</li><li>PR and influencer coordination</li><li>Logistics and inventory tracking</li><li>Quality control</li><li>Crisis and on-ground problem-solving<br></li></ul>

<p>Develop enterprise and consumer products and services across USSD and SMSC channels. Work within an Agile environment to ensure timely and effective delivery of projects and solutions. Plan and manage technical projects, including system upgrades, platform swaps, migrations, and third-party integrations. Design and develop tools and automation solutions to support daily operations and adapt to changes within the technical environment. Act as the third-line support for technical incidents, ensuring effective troubleshooting and timely resolution. Manage vendor relationships, including technical coordination, performance monitoring and delivery follow-up. Collaborate with cross-functional teams to ensure solutions meet both business and technical requirements. Maintain technical documentation and ensure alignment with operational and security standards.</p> <p>Bachelor s degree in Engineering, Computer Science, Telecommunications, or a related technical field. 3 to 4 years of relevant experience within the telecommunications industry. Good understanding of GSM and telecommunications technologies. Hands-on experience with Unix/Linux system administration. Working knowledge of Python, Java, and SQL. Strong analytical, troubleshooting, and problem-solving skills. Experience working in an Agile delivery environment is preferred. Strong communication, project coordination, and vendor management skills. Ability to manage multiple priorities and work effectively with technical and business stakeholders.</p> <p>Not a perfect fit? Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p><p><strong>Desired Candidate Profile</strong></p><p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p>