Shipping representative Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are looking for a confident and motivated Sales Development Representative (SDR) to join a growing international sales team.<br> The role is focused on outbound prospecting, engaging potential customers, qualifying opportunities, and booking meetings for the sales team.<br> Key Responsibilities Make outbound calls to prospective customers.<br> Reach prospects through email, LinkedIn, and other outreach channels.<br> Research target companies and identify relevant decision-makers.<br> Qualify leads based on business needs, interest, and fit.<br> Book qualified meetings for Account Executives or Sales Managers.<br> Follow up consistently with prospects and maintain an active pipeline.<br> Update CRM records accurately with calls, notes, follow-ups, and outcomes.<br> Meet weekly and monthly activity and meeting-booking targets.<br> Handle objections professionally and communicate the company’s value clearly.<br> Work closely with the sales team to improve messaging and outreach strategies.<br> Strong spoken and written English.<br> Excellent telephone communication skills.<br> Comfortable with high-volume outbound calling.<br> Confidence speaking with international prospects and decision-makers.<br> Strong communication, listening, and interpersonal skills.<br> Resilient, coachable, and comfortable working toward targets.<br> Good research and organizational skills.<br> Previous SDR, BDR, telesales, call center, or business development experience is preferred but not mandatory.<br> Experience using CRM systems, LinkedIn, or sales prospecting tools is a plus.<br> Ideal Candidate We are particularly interested in candidates who have strong English, confidence on the phone, resilience, commercial awareness, and the ability to learn quickly.<br> Candidates with strong potential may be considered even without previous SDR experience.<br></span> </div>

We’re hiring <br>Role Description The Indoor Sales Representative is a full-time, on-site role based in Giza. The person in this role will handle incoming customer inquiries, present product and service information, and support customers through the sales process from initial contact to closing. Daily tasks include responding to phone calls and messages, preparing and sending quotations, updating sales records in internal systems, and following up with prospects to convert leads into sales. The role also involves coordinating with other internal teams, maintaining a high standard of customer service, and meeting assigned sales targets and key performance indicators.<br>Qualifications Demonstrated sales and negotiation skills, with the ability to convert leads into confirmed orders. Strong customer service and communication skills, including clear and professional interaction by phone, email, and in person. Basic proficiency with office software and CRM or sales tracking tools, and the ability to maintain accurate records. Solid organizational and time-management skills, with the ability to handle multiple inquiries and follow-ups efficiently. Previous experience in indoor or telesales roles, preferably in a comparable industry or retail/wholesale environment. Ability to work on-site in Giza on a full-time schedule and collaborate effectively with colleagues and management. High school diploma or equivalent required; a bachelor’s degree in business, marketing, or a related field is an advantage. Comfort with working toward targets and performance metrics, and openness to training and ongoing skill development.

Role Description The Onsite Medical Representative at Natural Pyramids Pharma is a full-time role based on-site in Cairo. The individual in this position will provide immediate medical assessment and support for staff and visitors, including triage, basic treatment, and coordination of emergency responses when needed. Responsibilities include monitoring health and safety conditions, maintaining medical supplies and equipment, documenting incidents and interventions accurately, and collaborating with internal teams to promote workplace health standards. The role also involves liaising with external medical facilities or emergency services, ensuring compliance with relevant medical regulations, and participating in training or drills to enhance onsite emergency readiness.<br>Qualifications<br> <br>Strong background in Emergency Services and Emergency Medical Services (EMS), with the ability to respond quickly and effectively to urgent medical situations. Valid certification from the U. S. National Registry of Emergency Medical Technicians (NREMT) or equivalent recognized credential, demonstrating professional competency. Paramedic-level training or experience, including advanced life-support skills and patient stabilization techniques. Solid foundational knowledge of Medicine, including basic diagnostics, treatment protocols, and safe medication practices. Relevant diploma or degree in paramedicine, nursing, or a related medical field. Experience working in clinical, industrial, or corporate onsite medical settings is preferred. Ability to remain calm under pressure, make sound clinical decisions, and communicate clearly with multidisciplinary teams. Proficiency in maintaining accurate medical records, understanding of health and safety regulations, and commitment to continuous professional development.

Company Description TP is a global digital business services company dedicated to supporting communities, clients, and the environment. Our global scale and local presence enable us to deliver the most advanced, digitally-powered business services. We help the world's best brands streamline their business in meaningful and sustainable ways.<br>About the role:The Shipping Account Specialist acts as a key point of contact for US-based customers, managing real-time logistics, tracking, and delivery inquiries. Operating within a high-volume, fast-paced environment, this role requires resolving complex shipping issues, coordinating trace investigations, and ensuring high customer satisfaction standards while navigating logistics platforms.<br>Requirements B2–C1 English Graduates Previous customer service experience Willingness to work rotational/night shifts<br>What we offer19,900 EGP NETOvernight allowance Transportation Paid training Social & medical insurance Gym access<br>???? Work Location: New Cairo For more questions or inquires reach me on Whats App at: +201080035946 https://wa.me/201080035946

We’re Hiring | Tele Sales Representative – Full-Time Remote<br>Home Healers is looking for a motivated and results-driven Tele Sales Representative to join our team on a full-time remote basis.<br>If you’re confident on the phone, know how to build a conversation with customers, and have a strong sales mindset, we’d love to hear from you.<br>What will you be doing?<br>You’ll be responsible for working on our existing leads and turning them into actual bookings and customers.<br>Your main responsibilities will include:<br>Handling outbound calls to leads generated through our digital and marketing channels. Following up with new and existing leads in a timely and professional manner. Segmenting and organizing lead data based on service interest, lead quality, location, customer needs, and lead status. Prioritizing high-potential leads and ensuring they receive proper follow-up. Understanding customer needs and recommending the most suitable Home Healers service. Handling customer questions, objections, and concerns professionally. Converting qualified leads into confirmed bookings. Maintaining accurate and up-to-date lead statuses in the CRM. Following up with interested customers who did not book on the first call. Re-engaging older or previously contacted leads when relevant. Tracking daily calls, follow-ups, conversions, and pending opportunities. Sharing regular updates and insights about lead quality, customer objections, and common reasons for lost leads. Working closely with the Digital Marketing and Operations teams to improve lead quality and conversion rates. Meeting agreed calling, follow-up, conversion, and sales targets. What we’re looking for1–3 years of experience in Tele Sales, Telesales, Call Center Sales, Inside Sales, or a similar role. Previous experience in Healthcare, Home Healthcare, Clinics, Hospitals, or Medical Services is a strong plus. Excellent communication and active listening skills. Strong sales and negotiation skills. Comfortable handling a high volume of outbound calls. Ability to understand customer needs and confidently close a sale. Good experience with CRM systems and lead management. Strong attention to detail when managing and segmenting customer data. Target-oriented and motivated by achieving results. Good time management and follow-up skills. Comfortable working independently in a remote environment. Good English communication skills. Arabic is required. What we offer Full-Time Remote Position Competitive salary Performance-based incentives Opportunity to work with a growing healthcare platform A results-driven and collaborative team Opportunity to grow within the Sales & Customer Experience function About Home Healers<br>Home Healers is a Saudi healthcare platform providing professional healthcare services at patients’ homes, making access to quality healthcare more convenient and accessible.<br>???? Work Location: Remote???? Employment Type: Full-Time???? Department: Sales???? Work Model: Remote<br>If you’re interested and believe you’re the right fit, send us your CV or apply through Linked In.

Company Description Penta Pharma Egypt is a dynamic generic pharmaceutical joint stock company with a diverse, experienced team and an extensive EDA-approved portfolio covering multiple therapeutic areas. The company operates a state-of-the-art manufacturing facility in Ismailia’s Abu Sultan industrial zone, specializing in solid and semi-solid dosage forms and adhering to international quality standards. Its manufacturing site has received positive audits from the Egyptian Ministry of Health and Population and authorities in several African and Middle Eastern countries, as well as ISO 9001 certification. Penta Pharma Egypt maintains one of the largest generic pipelines in the region, ensuring a reliable supply of innovative, effective medications. Guided by a patient-centric approach, the company strives to make safe, high-quality medicines accessible and positions itself as a trusted healthcare partner across Egypt and beyond.<br>Role Description The Medical Sales Representative role is a full-time hybrid position based in Qesm Heliopolis, with some flexibility for work from home. The role covers territories including Ein Shams, Zatoun, Matrya, Heliopolis, Shoubra Masr, and Shoubra El Khema. Day-to-day responsibilities include visiting healthcare professionals, promoting Penta Pharma Egypt’s portfolio, providing accurate product and therapeutic information, and building long-term relationships that support patient-centric outcomes. The Medical Sales Representative will implement sales plans, monitor market trends, conduct regular follow-ups, and ensure achievement of sales targets within assigned areas. The role also involves organizing and participating in medical events, maintaining up-to-date knowledge of products and competitors, and providing timely reporting on activities, opportunities, and challenges.<br>Qualifications<br> <br>Strong Medical Sales skills with a proven ability to meet or exceed sales targets and effectively promote pharmaceutical products. Excellent Communication and Customer Service skills to build trust with healthcare professionals and respond to inquiries in a clear, professional manner. Foundational knowledge in Medicine to understand therapeutic areas, clinical practices, and patient needs relevant to the product portfolio. Background in Pharmacy or a related life science field to interpret product information, dosage forms, and regulatory requirements. Bachelor’s degree in Pharmacy, Medicine, Science, or a related discipline. Valid driving license and willingness to travel regularly within assigned territories. Strong organizational and time-management skills, with the ability to plan visits and manage a sales territory efficiently. Comfort with using digital tools (CRM systems, online reporting, and presentation platforms) for communication and documentation. High level of integrity, adherence to ethical sales practices, and alignment with patient-centric values. Prior experience in pharmaceutical sales in Egypt is an advantage.

<h2>Full Job Description</h2><h2>Appointment Setter / Sales Representative – Canadian Moving &amp; Storage Company</h2><p>We are a growing moving and storage company based in Canada looking for a highly motivated <strong>Appointment Setter / Sales Representative</strong> to join our team remotely.</p><p>This is a <strong>base salary + commission</strong> sales position. We are looking for people who are motivated by earning potential, performance, and growth — not someone looking for a standard clock-in, clock-out position.</p><h2>What You'll Be Doing</h2><ul><li>Calling and speaking with potential customers.</li><li>Responding quickly to inbound leads.</li><li>Qualifying customers and understanding their moving and storage needs.</li><li>Booking qualified appointments for our sales team.</li><li>Consistently following up with leads.</li><li>Updating customer information and notes in our CRM.</li><li>Working toward daily, weekly, and monthly targets.</li></ul><h2>Schedule &amp; Work Expectations</h2><p>Please read this carefully before applying.</p><p>The Canadian moving industry gets extremely busy during the spring and summer. During peak season, we need people who are willing to step up, work hard, and help the team handle the increased volume.</p><p>You must be comfortable with:</p><ul><li>Consistently working 8–12 hour days.</li><li>Working 5–6 days per week.</li><li>Working weekends.</li><li>Working Canadian business hours from Egypt.</li><li>Maintaining a flexible schedule during busy periods.</li><li>Putting in additional time when sales volume is high.</li><li>Being a team player and helping wherever needed during peak season.</li></ul><p>This is a fast-paced sales environment. We're looking for someone who is hungry, competitive, dependable, and motivated to make money.</p><h2>Compensation</h2><p><strong>Base Salary + Commission</strong></p><p>Your earning potential is directly connected to your performance. If you're motivated to sell, put in the hours, and produce results, there is significant opportunity to increase your income through commission.</p><h2>What We're Looking For</h2><ul><li>Excellent spoken and written English.</li><li>Confident and professional on the phone.</li><li>Strong communication and persuasion skills.</li><li>Sales, appointment-setting, or call-centre experience preferred.</li><li>Strong work ethic and reliability.</li><li>Comfortable working in a fast-paced environment.</li><li>Reliable computer, headset, and high-speed internet.</li><li>Ability to work Canadian hours, weekends, and extended hours when required.</li></ul><h2>Job Details</h2><ul><li><strong>Location:</strong> Egypt – Remote / Work From Home</li><li><strong>Company:</strong> Canadian Moving &amp; Storage Company</li><li><strong>Position:</strong> Full-Time</li><li><strong>Compensation:</strong> Base Salary + Commission</li><li><strong>Pay:</strong> E£71,000.00 - E£107,000.00 per month</li><li><strong>Work Location:</strong> Remote</li></ul><h2>IMPORTANT – How to Apply</h2><p>To be considered for this position, you must submit a <strong>short introduction video</strong>.</p><p>In your video, please tell us:</p><ul><li>A little bit about yourself.</li><li>Your previous work and sales experience.</li><li>Your experience with appointment setting, phone sales, or customer service.</li><li>Why you believe you would be a good fit for this position.</li><li>Why we should hire you.</li></ul><p>Your video does not need to be professionally produced. We want to see how you communicate, your English-speaking ability, your confidence, and your personality.</p><p>If you're confident in your abilities, motivated by commission, and ready to put in the work required to succeed in sales, we want to hear from you.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Launch Your Career in B2B Technology Sales Ready to kickstart your career in one of the fastest-growing industries?<br> Join Pipeline Gurus' Graduate Academy , where you'll receive hands-on training, mentorship, and real-world experience while working with international technology companies.<br> As a Graduate Sales Development Representative (SDR) , you'll learn how to identify opportunities, engage decision-makers, and book meetings that drive business growth.<br> No prior sales experience is required—we'll provide the coaching and support you need to succeed.<br> What You'll Do Prospect and engage potential clients through calls, emails, and LinkedIn.<br> Research companies, decision-makers, and target markets.<br> Qualify leads and schedule discovery meetings for senior sales executives.<br> Maintain accurate CRM records using HubSpot.<br> Collaborate with experienced sales professionals and continuously develop your skills.<br> Why Join Pipeline Gurus?<br> Structured Graduate Academy with world-class training.<br> Clear career progression into B2B technology sales.<br> Performance-based incentives and growth opportunities.<br> Hybrid work environment.<br> Exposure to international clients and global markets.<br> Mentorship from experienced sales leaders.<br> Start your career with Pipeline Gurus and build the skills to succeed in international B2B technology sales.<br> Recent graduate or early-career professional (0–2 years).<br> Strong written and spoken English.<br> Confident communicator with a positive attitude.<br> Coachable, curious, and eager to learn.<br> Organized with strong time management skills.<br> Interest in sales, technology, and business.<br></span> </div>

Company Description<br>Cairo929 is a B2B sales development company that helps businesses generate qualified leads and build predictable sales pipelines through targeted outbound outreach. By combining dedicated SDR teams, data-driven prospecting, and personalized engagement, Cairo929 enables clients to connect with the right decision-makers and accelerate revenue growth. We are not a software platform or an AI tool. We are people with over a decade of experience penetrating global markets with a variety of products and navigating different cultures to open doors, build relationships, and create real sales opportunities.<br>Role Description The Senior Business Development Representative is a full-time, Remote role based. As a Senior Business Development Representative at Cairo929, you will help Cairo929 clients expand into new markets by identifying qualified prospects, engaging decision-makers, and creating sales opportunities through strategic outbound outreach. You will manage prospecting campaigns across email, Linked In, and phone, qualify leads, book meetings, and collaborate closely with clients to optimize outreach strategies. Leveraging your sales expertise and cultural awareness, you will represent our clients professionally and contribute to building predictable, high-quality sales pipelines. We understand that no candidate will meet 100% of all requirements. If you believe you have the skills, experience, and motivation to succeed in this role, we encourage you to apply even if you do not fully match every qualification. Qualifications3+ years of experience in B2B outbound sales, business development, or lead generation. Proven track record of booking qualified meetings and generating sales opportunities. Familiarity with Saa S solutions and the technical solutions. Excellent written and verbal communication skills in Arabic and English (Any additional european language is a BIG PLUS) Experience with cold email, cold calling, and Linked In outreach. Strong prospecting and research skills. Ability to understand different industries and adapt messaging accordingly. Strong organizational and time management skills. Self-motivated, results-driven, and comfortable working with KPIs. Experience selling to international markets and navigating different business cultures is a strong advantage. Benefits Competitive salary with performance-based incentives. Career growth and leadership opportunities. Work with international clients across diverse industries. Continuous professional development. Collaborative and supportive team environment. Exposure to global sales strategies and market expansion projects. Flexible work environment (Fully Remote from anywhere). Paid time off and public holidays. Performance recognition and rewards.<br>Cairo929 is committed to maintaining a professional, ethical, and compliant work environment. We operate in accordance with applicable laws, regulations, and industry standards while ensuring fair practices, data protection, confidentiality, and respect for all employees, clients, and partners. We are dedicated to transparency, integrity, and continuous improvement in all aspects of our operations.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br><p>Job Title:</p><br><br>Sr. Representative, Real Time Management<br><p>Job Description</p><br><br>An advanced user of Excel.<br>The Real Time Rep will assist in publishing daily, weekly, and monthly reports on center performance, shrinkage and other metrics pertinent in understanding capacity needs and possible gaps in coverage.<br>This role will manage our people in day to ensure that we are driving productivity and line adherence in order to ensure maximum revenue generated and line adherence achieve against the client demand<br>Analyze work volume variances to the forecast and adjust staffing levels accordingly.<br>Plan and schedule coaching sessions, meetings, training and any special events based on business requirements.<br>Monitors call routing and call flow real time.<br>Analyze real time impacts related to staffing.<br>Assess and approve all real-time offline activities such as training, meetings, coaching, etc.<br>Identifies course of action or makes recommendations relating to staffing deviations, extended hours, overtime, schedule adjustments, and skill changes and leveraging.<br>Monitors intra-day call and work volume as compared to forecast.<br>Monitors real time activities related to staffing and ensure all non-scheduled activities are tracked and trended on a continuous basis.<br>Monitors and reporting of adherence to schedules / compliance, staffing amendments, shrinkage numbers, over/under updates, and escalates to Operational Managers for investigation<p>Essential Functions/Core Responsibilities</p><br><br><p>• Distributes accurate and timely agent schedules using WFM now / Nice IEX</p><br><br><p>• Inputs intraday corrections and exceptions into systems for agent time off and absences</p><br><br><p>• Monitors inbound volume for unusual activity to ensure staffing needs are met</p><br><br><p>• Recognize abnormal scheduling issues and escalate as necessary</p><br><br><p>• Initiates and coordinates trouble tickets and escalate issues as required</p><br><br><p>• Prepares standard and ad hoc reports for agent availability effectiveness</p><br><br><p>• Monitors and resolves agent availability concerns via face-to-face communications, phones, and messaging applications with agent(s) and command canter</p><br><br><br><p>Location:</p><br><br>EGY Cairo - Plot no. 53, North Teseen st building 202<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.</p><br><b>A Day in the Life</b>By joining Customer Care &amp; Order Operations (CCOO), you will have a unique opportunity to improve the customer experience through technology, innovation, and operational excellence while contributing to our mission of serving patients. You will work in a collaborative, cross-functional environment that offers exposure to multiple business areas and opportunities for professional growth across markets and cultures<br>As a Customer Care Service Representative, you will manage complex and non-standard customer requirements throughout the end-to-end Order-to-Delivery cycle. You will serve as a trusted point of contact for assigned customers, take ownership of operational issues through resolution, and coordinate with Sales, Supply Chain, Logistics, Warehouse, Finance, Credit, Pricing, Regulatory, Quality, and other stakeholders. You will also identify process gaps, lead or support improvement projects, monitor service performance, and promote digital solutions and standardized working practices.<p><b>Responsibilities may include the following and other duties may be assigned:</b></p><br><ul><li>Serve as the primary operational point of contact for designated customers and accounts, building strong working relationships and ensuring clear, proactive, and professional communication.</li><li>Manage complex customer inquiries, order amendments, delivery concerns, pricing discrepancies, rejected shipments, back orders, aging orders, and other non-standard operational issues from receipt through resolution</li><li>Coordinate end-to-end order execution, including order validation, order entry, allocation and block follow-up, delivery creation, invoicing coordination, proof-of-delivery follow-up, and order closure</li><li>Coordinate product returns by validating eligibility, issuing return authorization information, arranging collection where applicable, monitoring warehouse receipt and inspection, and supporting credit-note completion</li><li>Monitor open, blocked, unallocated, and aging orders; engage the appropriate stakeholders to remove obstacles and support timely delivery and billing</li><li>Work closely with Logistics, Warehouse, and third-party service providers to confirm delivery requirements, resolve dispatch issues, monitor urgent shipments, and obtain completed proof-of-delivery documentation.</li><li>Follow applicable quality, ethics, privacy, safety, and healthcare compliance requirements, with consistent focus on patient well-being</li></ul><p><b>Required Knowledge and Experience:</b></p><br><ul><li>Diploma or bachelor’s degree in business administration, Supply Chain, Logistics, Commerce, or a related field, or equivalent relevant professional experience.</li><li>7-10 years’ experience in customer care/service and order management</li><li>Extensive experience in customer care, customer operations, order management, supply chain operations, or a related service environment; experience in healthcare, medical devices, pharmaceuticals, or another regulated industry is preferred</li><li>Strong practical knowledge of the Order-to-Cash or Order-to-Delivery cycle, including order entry, delivery coordination, invoicing, returns, credits, and customer issue resolution.</li><li>Advanced working knowledge of SAP or a comparable ERP platform; experience with CRM, case-management, workflow, e-commerce, or automation tools is an advantage</li><li>Excellent written and verbal communication skills in English; Arabic communication skills are highly desirable for the local customer environment</li></ul><p><b>Physical Job Requirements</b><br><br>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. </p><br><p>‌</p><br><p><span><b>Recruitment Fraud Alert</b>&nbsp;</span></p><br><p><span>We are aware of phishing scams targeting job seekers. Please keep the following in mind:&nbsp;</span></p><br><br><p><span>Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.&nbsp;</span></p><br><br><p><span>Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.&nbsp;</span></p><br><br><p><span>If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.&nbsp;</span></p><br><br><p><span>If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at </span><span><u>AskHR@medtronic.com</u></span>.&nbsp;</p><br><p>‌</p><br><b>Benefits &amp; Compensation</b><p><b>Medtronic offers a competitive Salary and flexible Benefits Package</b><br>A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.<br>&nbsp;</p><br>This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). </div>

**We're Hiring | E-commerce Customer Service Representative (Amazon After-Sales Support)**Are you passionate about delivering exceptional customer experiences? Do you have strong English communication skills and previous customer service experience? Join our team and help deliver outstanding after-sales support for Amazon customers while building your career in a fast-growing and professional environment. **Location:** 6th of October City, Egypt **Compensation** 15,000 EGP Net Salary 500 EGP Monthly KPI Bonus### Key Responsibilities* Handle customer inquiries via Amazon Buyer-Seller Messaging and phone support.* Resolve customer complaints efficiently and professionally.* Process returns and refunds according to Amazon policies.* Negotiate suitable solutions, including replacements, troubleshooting, and partial refunds.* Handle escalated cases such as disputes, negative feedback, and A-to-Z claims.* Coordinate with warehouse and logistics teams regarding returned or damaged products.* Maintain accurate customer records and meet quality and performance KPIs.### Requirements Previous professional work experience is required. Fluent spoken and written English with excellent phone communication skills. Previous customer service experience is required. Experience with Amazon Customer Service or e-commerce after-sales support is a strong advantage. Excellent problem-solving, complaint-handling, and negotiation skills. Ability to work independently while managing multiple tasks. Detail-oriented with a strong commitment to customer satisfaction.### Benefits Social Insurance Medical Insurance Professional work environment Career development opportunities Ongoing training and support **Ready to join us?**Send your CV via Whats App: **01025182581**Know someone who's a great fit? Tag them in the comments or share this opportunity with your network!

Location: Cairo, Egypt Department: Sales – Traditional Trade Employment Type: Full-time Work Arrangement: On-site / Field-based<br>Job Purpose:To achieve sales targets, expand customer coverage, maintain strong relationships with traditional trade customers, and ensure excellent market execution within the assigned territory. Key Responsibilities Achieve monthly sales targets and KPIs assigned by management. Visit assigned customers and outlets on a daily basis according to the approved route plan. Develop and maintain strong relationships with retailers and wholesalers. Ensure product availability, visibility, and proper merchandising across assigned outlets. Monitor competitors’ activities, pricing, and market trends and provide regular market feedback. Collect customer orders and coordinate timely delivery with the distribution team. Follow up on customer collections and outstanding balances when required. Expand the customer database by opening new accounts within the assigned territory. Prepare daily sales reports and provide regular updates on market activities. Ensure compliance with company policies, sales procedures, and trade terms. Support promotional activities and in-store execution.<br>Qualifications & Requirements:Bachelor’s degree is preferred.3–5 years of relevant experience in Traditional Trade sales, preferably within FMCG, consumer goods, or a related industry. Strong knowledge of the Cairo market and outdoor sales operations. Valid driving license and reliable transportation suitable for daily field visits. Strong communication, negotiation, and relationship-building skills. Ability to work in a field-based environment and achieve sales targets. Good analytical and reporting skills. Good command of Microsoft Office applications.<br>Competencies:Communication Skills Negotiation Skills Customer Focus Result Orientation Problem Solving Time Management Market Awareness<br>Working Conditions:Field-based role requiring frequent daily customer and outlet visits. Regular travel within the assigned territory. Requires continuous mobility as part of the role.

i Cloud Ready is an innovative real estate platform designed to optimize business efficiency by streamlining operational processes and customer engagement.<br>Through automation and a unified, user-friendly interface, i Cloud Ready enables real estate businesses to build an integrated infrastructure.<br>This facilitates improved service delivery and supports scalable business growth, helping companies save time and resources at every stage of their operations.<br>Role Description:We are looking for a motivated and results-driven Sales Development Representative (SDR) to join our growing team at i Cloud Ready.<br>The ideal candidate will be responsible for identifying potential clients, generating qualified leads, and building strong relationships with prospects within the real estate industry.<br>The SDR will play a key role in driving business growth by conducting daily outbound calls, cold calling, email outreach, and Linked In prospecting to identify, engage, and qualify potential clients. The role will also involve effectively presenting i Cloud Ready’s software solutions and scheduling qualified meetings for the sales team.<br>The successful candidate should be passionate about technology, sales, and customer engagement, with the ability to work in a fast-paced Saa S environment and contribute to achieving company sales targets and KPIs.<br>Key Responsibilities:- Research and identify potential clients and decision-makers within the real estate industry.- Conduct daily outbound calls and cold calls to generate new business opportunities.- Make high-volume outbound calls to prospective clients and introduce i Cloud Ready’s software solutions.- Conduct personalized email outreach and Linked In prospecting campaigns.- Qualify leads by understanding prospects’ business needs and determining their fit with i Cloud Ready’s solutions.- Follow up consistently with prospects through calls, emails, and other communication channels.- Schedule qualified meetings and product demos for the Sales team.- Build and maintain a strong pipeline of potential clients through proactive outbound activities.- Maintain accurate and up-to-date records of calls, interactions, and lead status in the CRM.- Consistently achieve daily, weekly, and monthly calling, lead generation, meeting, and sales KPIs.- Work closely with the Sales and Marketing teams to optimize outreach strategies and achieve business targets.<br>Qualifications:- 2+ years of experience in digital sales, software sales, business development, or a similar role is a plus.- Previous experience in outbound calling, cold calling, tele-sales, or B2B sales.- Previous experience in Saa S, software sales, Prop Tech, or B2B sales environments.- Strong communication, negotiation, and interpersonal skills.- Excellent English communication skills, both written and verbal. Comfortable making a high volume of outbound calls and speaking with decision-makers.- Familiarity with prospecting and contact validation tools such as Zoom Info, Apollo, Rocket Reach, Lusha, and Linked In Sales Navigator.- Knowledge of CRM systems and real estate technology solutions is a strong advantage.- Proven track record of achieving sales targets, calling targets, and KPIs. Self-motivated, target-driven, and comfortable working in a fast-paced Saa S environment.<br>Benefits:- Competitive Salary Package- Flexible Hybrid/In-Office Work Model- Social & Medical Insurance- Career Growth and Advancement Opportunities- Ongoing Learning, Mentorship, and Development Programs- Dynamic and Supportive Work Environment- Collaborative and Motivated Team Culture- Opportunity to work within a fast-growing Saa S company serving the real estate industry- Paid Time Off and Official Holidays- Performance-Based Incentives and Bonuses

Company Description Raya CX provides next-generation business process outsourcing and customer experience management services for clients across diverse industries. Since 2001, Raya CX has been a trusted partner for customer service, technical support, and global service operations for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company operates from highly competitive and skilled labor markets, offering integrated outsourcing solutions that enhance service quality and efficiency. Raya CX relies on advanced technology, strong operational strategies, and a culture of continuous improvement and innovation to deliver consistent value to its clients. Candidates joining Raya CX can expect a professional environment focused on excellence in customer experience.<br>Role Description This is a full-time, on-site Customer Service Representative – English (Fluent) role based in Qesm El Maadi. The role involves handling inbound and outbound customer interactions via phone, email, chat, or other channels, ensuring timely and accurate responses in English. The Representative will listen to customer inquiries, provide information, resolve issues, and escalate complex cases when necessary, while maintaining a positive and professional tone. Daily responsibilities include documenting interactions, updating customer records, following established procedures, and meeting performance targets related to quality, productivity, and customer satisfaction. The role also requires collaboration with team members and supervisors to share feedback, improve processes, and support a consistent, high-quality customer experience.<br>Qualifications<br> Demonstrated skills in Customer Service and Customer Support, with the ability to handle diverse inquiries and issues effectively. Experience contributing to Customer Satisfaction and Customer Experience, focusing on empathetic communication and problem resolution. Previous work in Customer Service Representative roles or similar customer-facing positions is preferred. Fluent spoken and written English, with clear communication and active listening abilities. Strong interpersonal skills, patience, and resilience when dealing with challenging situations. Ability to work on-site in Qesm El Maadi, adhere to shift schedules, and perform in a fast-paced environment. Basic computer literacy and comfort using CRM systems, ticketing tools, and communication platforms. High school diploma or equivalent required; post-secondary education in business, communications, or related fields is an advantage.

Our Kids is a leading Egyptian retail chain specializing in baby and kids' products, with thousands of products across clothing, toys, essentials, and more. We're looking for a Customer Experience Representative to join our CX team. This isn't a role where you'll simply answer customer questions and move on. We're looking for someone who can understand customers, build relationships, solve problems, and proactively identify opportunities to improve their experience and retain their business.<br>What you'll be doing• Handle customer inquiries and complaints through calls, chats, social media, and other CX channels.• Provide accurate, friendly, and personalized support throughout the customer journey.• Understand customer needs and behavior and use that understanding to guide conversations.• Identify opportunities for upselling, cross-selling, and customer retention without making the interaction feel forced or transactional.• Take part in customer retention campaigns and other CX initiatives.• Follow up with customers when needed and take ownership of issues until they are properly handled.• Work closely with other teams to resolve customer and order-related issues.• Learn and adapt quickly to new products, processes, campaigns, and responsibilities.<br>What we're looking for• Previous experience in customer service, customer experience, sales, or a similar role.• Excellent communication skills in Arabic and English, both written and spoken.• A naturally friendly and confident communication style.• Strong understanding of customer needs and behavior.• Commercial awareness and the ability to recognize opportunities to recommend relevant products or services.• A proactive mindset — you don't wait for the customer to tell you exactly what to do.• Strong problem-solving and conflict-resolution skills.• Fast learner who is comfortable taking on different responsibilities and learning new processes.• Good attention to detail and organizational skills.• Ability to work independently while also being a strong team player.• Experience with sales, upselling, retention, or customer engagement is a strong plus.<br>Who would be a great fit? Someone who can have a conversation with a customer and think:<br>"How can I solve their problem, make their experience better, and potentially create more value for them?"<br>If you're someone who enjoys understanding people, learning quickly, taking initiative, and going beyond simply answering questions, we'd love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client is seeking a dedicated Customer Service Representative to serve as the first-touch support specialist for their clients’ WordPress and technical needs. The team is focused on delivering empathetic, efficient service while ensuring technical issues are properly diagnosed and escalated when necessary. This role is an opportunity to grow within a supportive environment that values development, technical curiosity, and client success.</p><br><p><strong>Location</strong></p><br><p>Fully remote | 9 AM – 5 PM CST</p><br><p><strong>Role Overview</strong></p><br><p>The WordPress Helpdesk Customer Service Representative will serve as the primary point of contact for client WordPress and technical support inquiries. This role focuses on providing Level 1 troubleshooting, maintaining clear and empathetic communication, and escalating more complex issues to technical specialists when appropriate.</p><br><p><strong>Key Responsibilities</strong></p><br>First-Touch Support<ul><li><p>Respond to customer support tickets within 24 hours via the FreeScout ticketing system.</p><br></li><li><p>Serve as the initial point of contact for WordPress and technical support inquiries.</p><br></li></ul>Technical Troubleshooting &amp; Diagnosis<ul><li><p>Navigate WordPress back-end environments to diagnose basic issues and provide Level 1 support solutions.</p><br></li><li><p>Identify and troubleshoot problems related to WordPress and Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Apply structured problem-solving to assess issue scope and impact.</p><br></li></ul>Escalation &amp; Quality Assurance<ul><li><p>Recognize when issues exceed Level 1 scope and escalate appropriately to technical specialists via ActiveCollab.</p><br></li><li><p>Collaborate with management to ensure issues are properly resolved before closing tickets.</p><br></li><li><p>Provide follow-up on escalated tickets to ensure client satisfaction.</p><br></li></ul>Client Communication &amp; Relationship Management<ul><li><p>Maintain professional, empathetic communication with clients of varying technical proficiency levels.</p><br></li><li><p>Manage multiple tickets simultaneously while ensuring timely and accurate updates.</p><br></li></ul><p><strong>Qualifications</strong></p><br>Experience<ul><li><p>Level 1 IT or Service Desk support experience, or equivalent customer service background.</p><br></li><li><p>Previous helpdesk or customer support experience preferred.</p><br></li><li><p>Experience with WordPress website management preferred.</p><br></li><li><p>Exposure to ticketing systems or project management tools preferred.</p><br></li></ul>Skills<ul><li><p>Basic understanding of WordPress navigation and functionality, or strong ability to learn quickly.</p><br></li><li><p>Familiarity with Google platform tools (e.g., Google Search Console).</p><br></li><li><p>Strong written communication skills in English (written communication prioritized).</p><br></li><li><p>Problem-solving mindset with interest in developing Level 2 technical capabilities.</p><br></li><li><p>High empathy and patience when supporting clients with different technical skill levels.</p><br></li><li><p>Ability to work independently and manage multiple tickets simultaneously.</p><br></li><li><p>Proactive attitude, technical curiosity, and willingness to learn and grow.</p><br></li><li><p>Full-time availability (40 hours per week).</p><br></li></ul><p><strong>Opportunity</strong></p><br><p>This role offers the chance to strengthen technical support expertise while working in a flexible, fully remote environment. As a key first-touch support specialist, you will play a direct role in client satisfaction and service quality. The position provides hands-on experience with WordPress environments, ticketing systems, and escalation processes, within a supportive team that actively invests in your professional growth and development.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>

Join our fast-growing company as a Senior German speaking Customer Support Representative Fluent German C1 and B2 English level.<br>It is a freelance, remote and full-time position.<br>Schedule:Working hours: 8am - 5pm CET, or 11am - 8pm CET<br>Five working days and Two days off; (Sunday is always off and second day off is shifting)<br>In our company you have great opportunity to get:<br>Experience in the international company working with people around the globe. The compensation is up to $1800/month Training will be provided by the company and the client.20 paid days of vacations, 10 paid days sick leaves per year. Management's attention, support and motivation.<br>Responsibilities:Provide customer support via calls, emails, chats Answer general and order-related questions Handle customer complaints and provide appropriate resolutions Escalate complex issues to the technical department Report to senior management on customers' feedback, complaints, quality etc. Perform other related CS tasks.<br>Tech Requirements:laptop with Windows 10 or 11, RAM 6GB, CPU i5, SSD 256GB, headset with microphone<br>We are a global company. We empower businesses all over the world through providing remote assistants and outsourced teams specialized in customer support, tech support, back office activities, and agile sales and marketing support.<br>We respect the individuality and culture of each member of our large team, and appreciate the contribution of each employee to support our Customers.<br>We will be glad to welcome you to our team. Grow your career with us!

Job Type: Commission only + recurring Full time or part time Full time or part time Location: Remote (United States), Egyptian only Full time or part time<br>About the Company:We are a marketing technology company focused on helping restaurants grow their revenue through AI-powered solutions. Our platform enables restaurants to increase repeat customers, automate marketing campaigns, and drive consistent sales using SMS and data-driven strategies.<br>⸻<br>Role Overview:We are looking for a motivated and results-driven Sales Representative to help expand our customer base in the restaurant industry. This is a commission-only role with high earning potential, ideal for experienced sales professionals who are confident in closing deals and working independently.<br>⸻<br>Key Responsibilities:<br>* Prospect and reach out to restaurant owners (cold calls, email, social outreach)* Present and demo our marketing platform* Close new business and onboard clients* Build and manage your own sales pipeline* Meet or exceed sales targets<br>⸻<br>Compensation:<br>* Commission-based (high payouts per deal), up to $100 per restaurant register + recurring monthly commission for each active restaurant* Commission on target: 5 restaurants registered per week, up to $100* Performance-based incentives<br>⸻<br>Requirements:<br>* Proven experience in sales (Saa S, marketing services, or B2B preferred)* Strong communication and closing skills* Comfortable with cold outreach* Self-motivated and goal-oriented* Ability to work independently in a remote environment* English level: B1 minimum or higher* Strong spoken English with clear, professional communication on sales calls<br>⸻<br>What We Offer:<br>* Fully remote and flexible work environment* High-income potential with uncapped commissions* Simple, results-driven product that is easy to sell* Ongoing support, training, and sales materials<br>⸻<br>If that works for you, please send your resume to careers@bezalelsight.com<br>Regards Bezalel Sight Technologies LLC hiring team

Position: Customer Service & Moderator Location: Fifth Settlement Golden Square Company: Ordinary Products Employment Type: Internship/Fulltime<br>About Us:Ordinary Product is an Egyptian fashion company specializing in premium everyday apparel and essential wardrobe categories. The brand focuses on consistent quality, functional design, and scalable production, delivering products built for longevity and wide market relevance. With a disciplined approach to product development and retail execution, Ordinary Product operates across physical and digital channels, positioning itself as a growing player in the regional fashion and lifestyle market.<br>Responsibilities:- Communicate with customers via phone, email, and chat to answer questions about our products, pricing, and availability- Upsell products and services in a professional and honest manner- Work with internal departments to meet customer needs and resolve issues- Enter data accurately into various platforms- Manage conflict with objectivity and professionalism, and escalate issues as needed- Document all customer interactions and update customer accounts as needed- Oversee customer payments, apply appropriate discounts, issue refunds, and facilitate exchanges- Maintain a positive attitude and enthusiastic demeanor to contribute effectively to team efforts and provide customers with the highest level of service- Maintain a clean, organized workspace and remain focused during all shifts<br><br>Requirements- English level : B1+,B2- Excellent phone etiquette and verbal, written, and interpersonal skills- Ability to multitask, organize, and prioritize work- Cool-tempered and able to handle rejection- Outstanding negotiation skills with the ability to address complaints and resolve issues- Working knowledge of Excel, MS Word, Outlook, and the internet<br>How to Apply If you are ready to contribute to our growing team, we would love to hear from you! Please submit your resume and a cover letter to hr@ordinaryproduct.com with the subject line "CS/Moderator Representative."