Shipping representative Jobs - Cairo Egypt
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<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third-party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>The Product Lead is accountable for driving the end-to-end delivery of complex digital products, ensuring they meet business requirements, quality standards, and timelines. This role coordinates across cross-functional teams, resolves delivery challenges, and ensures smooth execution within agile frameworks.</p>
<p>Alongside managing high-complexity products, the Product Lead will mentor and support less experienced Product Owners, sharing best practices in backlog management, sprint planning, and stakeholder communication. The role emphasizes operational excellence, collaboration, and continuous improvement to deliver impactful products efficiently.</p>
<h4>What you’ll do</h4>
<ul>
<li>Product lead is purely a leadership role which involves directing the offshore product owners responsible for a specific product.</li>
<li>Perform regular control checks on work performed by less experienced Product Owners in one or more projects.</li>
<li>Proactively share all best practices related to process, requirements, and more.</li>
<li>Work very closely with software engineering management team for new proposals, initiatives, etc.</li>
<li>Product lead presence is a must in onboarding new local markets or for any new project kick-off phase.</li>
<li>Foster an environment of creative thinking, positive criticism, open communication, risk taking, and recognize employees for appropriate behavior.</li>
<li>Collaborate with business stakeholders and senior leadership team to identify strategic and innovative uses of technology to drive business growth, profitability, and efficiencies.</li>
<li>Ability to onboard new streams of work, squads, or business areas and to support the digital transformation of any project type.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Educated in computer science, engineering, or an equivalent combination of education and experience.</li>
<li>Minimum of 6+ years of relevant professional experience.</li>
<li>Fluency in English (C1) is a must.</li>
<li>Previous experience as a Product Owner is essential.</li>
<li>Good understanding of software development principles and practices.</li>
<li>Strong research, analytical, and communication skills.</li>
<li>Digital product mindset with the ability to navigate complex delivery environments.</li>
<li>Passion for user-centred design and product development.</li>
<li>Ability to mentor colleagues and work effectively with cross-functional stakeholders.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to lead high-impact digital products and transformation initiatives.</li>
<li>Exposure to senior business stakeholders and engineering leadership teams.</li>
<li>Opportunity to shape product delivery practices and influence strategic technology decisions.</li>
<li>Experience leading geographically distributed product teams and supporting organisational growth.</li>
<li>Involvement in onboarding new markets, projects, and business capabilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced product leadership and strategic delivery management.</li>
<li>Cross-functional stakeholder management at senior leadership level.</li>
<li>Agile governance, product operating models, and delivery optimisation.</li>
<li>Coaching and mentoring techniques for Product Owners and digital teams.</li>
<li>Digital transformation planning and execution across complex environments.</li>
<li>Technology strategy alignment with business objectives.</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Business Transformation Lead to drive process design, maturity, and continuous improvement across UK delivery operations. This role acts as a trusted process consultant, supporting end-to-end transformation across the Sell–Build–Run lifecycle, from pre-sales through to operations handover. The individual will embed Lean methodologies, lead strategic improvement initiatives, and collaborate with cross-functional stakeholders within an Agile, Spotify-based organisational model to deliver measurable business outcomes.</p>
<h4>What you will do</h4>
<ul>
<li>Lead process design, development, and maturity initiatives across UK delivery functions</li>
<li>Conduct benefit case analysis and lead deep-dive process and requirement assessments</li>
<li>Develop and document current (as-is) and future (to-be) process states</li>
<li>Drive continuous improvement initiatives using Lean Six Sigma methodologies (DMAIC/DFSS)</li>
<li>Facilitate workshops to identify process inefficiencies and implement innovative solutions</li>
<li>Identify, document, and manage transformation dependencies, risks, and mitigation plans</li>
<li>Establish KPIs, SLAs, and performance metrics in collaboration with stakeholders</li>
<li>Deliver root cause analysis and data-driven insights to support decision-making</li>
<li>Lead improvement teams and maintain corrective action plans</li>
<li>Promote a culture of continuous improvement and innovation across teams</li>
<li>Monitor process performance and establish control plans, including SPC and control charts</li>
<li>Develop and execute Out of Control Action Plans (OCAPs)</li>
<li>Provide training and onboarding for new or improved processes</li>
<li>Act as escalation point for process-related issues</li>
<li>Support pre-sales and project delivery models, including PMO functions</li>
<li>Contribute to Agile delivery within squads, tribes, and chapters</li>
<li>Ensure compliance with Vodafone standards and quality frameworks (e.g. ISO9001)</li>
<li>Apply Lean tools such as 5S and Kaizen to improve workplace efficiency</li>
<li>Enable digital transformation through tools such as Visio, SharePoint, and Power Platform</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Proven experience in business transformation and continuous improvement (3-5 years)</li>
<li>Degree in engineering, computer science, or a related discipline</li>
<li>Strong expertise in Lean Six Sigma methodologies (Green Belt preferred)</li>
<li>Demonstrated experience with DMAIC, DFSS, and process optimisation frameworks</li>
<li>Solid understanding of statistical process control and capability analysis</li>
<li>Experience with BPMS deployment and statistical tools such as Minitab or SPSS</li>
<li>Knowledge of Agile frameworks, particularly Spotify model structures</li>
<li>Understanding of project lifecycle management, PMO functions, and delivery methodologies</li>
<li>Strong stakeholder engagement and communication skills</li>
<li>Ability to analyse data, identify trends, and translate insights into action</li>
<li>Experience in telecom industry environments is advantageous</li>
<li>Capability to lead cross-functional teams and drive transformation programmes</li>
<li>Strong organisational skills with the ability to prioritise and work independently</li>
<li>Adaptable, solution-oriented, and focused on delivering measurable outcomes</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead large-scale transformation initiatives across international markets</li>
<li>Exposure to end-to-end telecom delivery models and advanced Agile frameworks</li>
<li>Collaborative working environment with cross-functional global teams</li>
<li>Continuous learning through hands-on application of Lean Six Sigma and Agile methodologies</li>
<li>Involvement in strategic decision-making and business performance optimisation</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced process optimisation and transformation strategy design</li>
<li>Leadership of cross-functional continuous improvement programmes</li>
<li>Data-driven decision-making and statistical analysis</li>
<li>Agile delivery within Spotify organisational frameworks</li>
<li>Stakeholder management and strategic communication at scale</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<strong>About Capgemini<br><br></strong>Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.<br><br><strong>Job Description<br><br></strong>We're looking for a passionate and experienced Level 3 Citrix NetScaler Engineer to join our vibrant team! You will lead the resolution of complex technical issues, drive service improvements, support infrastructure modernization initiatives, and collaborate with cross-functional teams to maintain business-critical services across on-premises and cloud environments.<br><br><strong>Responsibilities<br><br></strong><ul><li>Serve as the final escalation point for complex Citrix ADC (NetScaler) and load balancing incidents.</li><li>Troubleshoot advanced application delivery, authentication, gateway access, and connectivity issues.</li><li>Conduct root cause analysis (RCA) for major incidents and implement preventive actions.</li><li>Provide on-call support for critical incidents and service restoration activities.</li><li>Administer and maintain Citrix ADC (VPX, MPX, and SDX) platforms.</li><li>Configure and manage load balancing virtual servers, service groups, monitors, content switching, SSL offloading, and Citrix Gateway services.</li><li>Perform firmware upgrades, platform lifecycle management, and security hardening activities.</li><li>Design and optimize load balancing solutions to enhance application performance, resilience, and availability.</li><li>Manage SSL certificate lifecycle, authentication integrations, and high-availability configurations.</li><li>Collaborate with Network, Security, Cloud, Infrastructure, Application, and Vendor teams to support business and operational objectives.</li><li>Drive automation, capacity planning, service improvements, and operational excellence initiatives.</li><li>Produce and maintain technical documentation, implementation procedures, and operational standards.<br><br></li></ul><strong>Experience & Qualification<br><br></strong><ul><li>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a related field.</li><li>Minimum 7+ years of experience in Citrix Infrastructure, Application Delivery, and Load Balancing technologies.</li><li>Fluency in written and spoken English.</li><li>Proven experience supporting and administering enterprise-scale Citrix ADC (NetScaler) environments.</li><li>Strong expertise in Citrix ADC VPX, MPX, SDX, Citrix Gateway, and Load Balancing services.</li><li>Deep knowledge of SSL/TLS, authentication mechanisms, LDAP integration, network security, and high-availability architectures.</li><li>Hands-on experience with firmware upgrades, disaster recovery, performance optimization, and capacity planning.</li><li>Solid understanding of TCP/IP, DNS, HTTP/HTTPS, application delivery, and networking fundamentals.</li><li>Experience working within complex enterprise environments and collaborating with multiple technology teams.</li><li>Demonstrated problem-solving, troubleshooting, and root cause analysis skills.</li><li>Experience with automation and scripting tools such as PowerShell, Python, or Ansible is highly desirable.</li><li>Relevant certifications such as Citrix Certified Associate (CCA), Citrix Certified Professional (CCP), or equivalent are preferred.</li><li>Excellent communication, stakeholder management, and documentation skills.</li><li>Strong analytical mindset with the ability to perform under pressure in mission-critical environments.</li></ul>
<p>Hanwha Aerospace is hiring a Production Planning Engineer to join our manufacturing operations in Cairo.</p><p></p><p>This role is designed for an experienced production-planning or production-engineering professional who wants real ownership of an integrated manufacturing schedule. You will connect planning data with actual shop-floor performance, identify risks early and coordinate practical actions that protect monthly output and delivery commitments.</p><p></p><p><strong>In this role, you will:</strong></p><ul><li><p>Build and control an integrated production schedule covering multiple workstreams, suppliers and dozens of component types.</p></li><li><p>Extend and regularly update the production schedule using the existing Excel-based production database.</p></li><li><p>Set and monitor Takt Time using available production time and demand, and compare it with actual process cycle times.</p></li><li><p>Break product lead time into operations, identify bottlenecks and assess monthly capacity and delivery feasibility.</p></li><li><p>Analyze standard versus actual time, defects, rework, equipment conditions and work-instruction requirements to determine causes of schedule variance.</p></li><li><p>Verify actual progress and production constraints on the shop floor and reflect delays, early completion, open issues and expected completion dates in the schedule.</p></li><li><p>Assign owners and due dates for delays, track actions through closure and escalate unresolved constraints.</p></li><li><p>Propose schedule recovery, resequencing, bottleneck relief and resource-adjustment options and incorporate approved decisions into the plan.</p></li><li><p>Coordinate interdependent processes, supplier schedules, component availability and linked production plans.</p></li><li><p>Maintain accurate Excel data for products, processes, standard and actual time, Takt Time, progress and issues.</p></li></ul><p></p><p><strong>What you can expect:</strong></p><ul><li><p>End-to-end ownership of a complex, multi-product production schedule.</p></li><li><p>Direct influence on delivery performance, capacity decisions and schedule recovery.</p></li><li><p>A role that combines data analysis with regular shop-floor engagement.</p></li><li><p>An opportunity to become the local planning focal point throughout the project period.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Industrial Engineering, Mechanical Engineering or a closely related engineering discipline.</p></li><li><p>At least 5 years of experience in production planning, production control or production engineering in machinery or industrial manufacturing.</p></li><li><p>Demonstrated experience independently managing a complex, multi-product and multi-process production schedule.</p></li><li><p>Strong understanding of Takt Time, cycle time, lead time, bottlenecks, production capacity, standard time and actual time.</p></li><li><p>Ability to identify the cause of schedule variance using shop-floor progress, defect, rework, equipment and work-condition data.</p></li><li><p>Practical Excel skills, including tables, filters, sorting, basic formulas and VLOOKUP or an equivalent lookup function.</p></li><li><p>Willingness to verify progress and constraints directly on the shop floor rather than relying only on office reports.</p></li><li><p>Strong follow-up and coordination skills, including the ability to assign owners and deadlines and drive unresolved actions through closure.</p></li><li><p>Ability to explain schedule risks clearly and propose realistic recovery or lead-time-reduction actions.</p></li><li><p>Working English communication skills for coordination with suppliers and international stakeholders.</p></li><li><p>Willingness to work on-site in Cairo. Regular night-shift work is not planned, although occasional additional support may be required according to operational needs and company procedures.</p></li><li><p>Experience in machining-centred manufacturing, general machinery production, production equipment or component-supply coordination is strongly preferred.</p></li></ul><p></p>
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>Role purpose</h4>
<p>To manage the delivery and continuous improvement of Vodafone Egypt’s employee benefits portfolio, ensuring benefits are cost-effective, compliant, well-administered and valued by employees. The role supports the Reward & Benefits strategy through effective operations, provider management, analytics and people leadership.</p>
<h4>Role profile</h4>
<ul>
<li>Manage the delivery and continuous improvement of employee benefits programmes, including relevant medical, risk, wellbeing, flexible benefits, phone and car programmes.</li>
<li>Oversee benefits administration, employee queries and escalations, ensuring accuracy, timeliness and a positive employee experience.</li>
<li>Manage benefits providers and brokers; monitor service levels and coordinate renewals and issue resolution.</li>
<li>Monitor benefits costs, utilisation and performance; prepare reports and recommend cost and process improvements.</li>
<li>Lead, coach and develop 2 direct reports; maintain governance, policy compliance, confidentiality and effective stakeholder collaboration.</li>
</ul>
<h4>Competencies and qualifications</h4>
<ul>
<li>Benefits / HR / Reward knowledge</li>
<li>Analytical and problem-solving skills</li>
<li>Stakeholder and vendor management</li>
<li>Communication and project management</li>
<li>People leadership and continuous improvement</li>
</ul>
<p><strong>Must have technical / professional qualifications:</strong></p>
<ul>
<li>Relevant degree or equivalent experience in HR, Business or a related field.</li>
<li>Experience in employee benefits, HR or Reward operations.</li>
<li>Strong Excel, reporting and Microsoft Office skills.</li>
<li>Experience managing providers, projects or service delivery.</li>
<li>Arabic and English communication skills; knowledge of local benefits governance is an advantage.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>Who we are</h4>
<p>We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>Together we can.</p></p><p></p>
Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo & Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain high-quality BIM models for public health and fire protection systems that prioritise accuracy, consistency and compliance with project standards, ensuring models support design and construction workflows.</li><li>Be responsible for the development and maintenance of public health and fire BIM models across a diverse portfolio of built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation, family development and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Degree or diploma in Mechanical Engineering, Fire Engineering, Public Health Engineering or related field.</li><li>Minimum of 3-5 years' experience in BIM Modelling within a building services environment.</li><li>Strong knowledge of public health and fire protection systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Dynamo (advantageous)</li><li>Experience in developing and maintaining Revit families and templates.</li><li>Understanding of ISO 19650 and BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Public Health and Fire Protection system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain detailed BIM models for public health and fire protection systems.</li><li>Create and update:</li><li>Public health model elements and assemblies</li><li>Fire protection system models</li><li>Drainage system models</li><li>Water storage system models</li><li>Develop and maintain Revit families and parametric components.</li><li>Generate technical drawings, sections and schedules from models.</li><li>Support clash detection activities through model preparation and clean-up.</li><li>Maintain model standards, libraries and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM coordination team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver public health and fire BIM model packages in accordance with agreed project programmes.</li><li>Participate in model development and coordination meetings.</li><li>Coordinate model deliverables with multidisciplinary design teams.</li><li>Attend technical reviews and model quality checks.</li><li>Support tender and construction documentation preparation through accurate model outputs.</li><li>Contribute to successful delivery of multiple concurrent projects through effective model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>
Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo & Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain high-quality BIM models for mechanical building services that prioritise accuracy, consistency and compliance with project standards, ensuring models support design and construction workflows.</li><li>Be responsible for the development and maintenance of mechanical BIM models across a diverse portfolio of built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation, family development and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Degree or diploma in Mechanical Engineering, Architectural Technology or related field.</li><li>Minimum of 3-5 years' experience in BIM Modelling within a building services environment.</li><li>Strong knowledge of mechanical building services systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Dynamo (advantageous)</li><li>Experience in developing and maintaining Revit families and templates.</li><li>Understanding of ISO 19650 and BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Mechanical system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain detailed BIM models for mechanical building services.</li><li>Create and update:</li><li>HVAC model elements and assemblies</li><li>Chilled water distribution models</li><li>Ventilation system models</li><li>Smoke management system models</li><li>Develop and maintain Revit families and parametric components.</li><li>Generate technical drawings, sections and schedules from models.</li><li>Support clash detection activities through model preparation and clean-up.</li><li>Maintain model standards, libraries and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM coordination team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver mechanical BIM model packages in accordance with agreed project programmes.</li><li>Participate in model development and coordination meetings.</li><li>Coordinate model deliverables with multidisciplinary design teams.</li><li>Attend technical reviews and model quality checks.</li><li>Support tender and construction documentation preparation through accurate model outputs.</li><li>Contribute to successful delivery of multiple concurrent projects through effective model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>
<p>To perform this role successfully, the individual will be responsible for, but not limited to, the following:<br>To be part of the AtkinsR alis Middle East delivery team.<br>To lead and manage CAD/BIM packages with minimal supervision.<br>To technically supervise and mentor CAD/BIM technicians.<br>To ensure deliverables meet client scope, budget, and quality expectations.<br>To implement and enforce CAD/BIM standards across projects.<br>To identify training needs and support team development.<br>To support project teams in proposal and delivery phases.<br>Responsibilities<br>Capable of independently producing Revit models in coordination with Architecture/MEP.<br>Strong experience in reinforced concrete and steel structures.<br>Able to develop GA s, sections, and detailed drawings (RC and Steel) independently.<br>Competent in checking and assigning detailing work.<br>Ensures drawings comply with UK/ME regional standards.<br>Demonstrates understanding of commercial aspects of project management.<br>Leads innovation and continuous improvement within the team.<br>Teamwork<br>Acts as both a team member and a leader.<br>Fosters team building and collaboration.<br>Shares knowledge and supports team development.<br>Takes initiative to align team efforts with project goals.<br>Participates in company social and team-building activities.<br>Personal Effectiveness/Time Management<br>Manages multiple assignments and changing priorities effectively.<br>Ensures timely and cost-effective task completion.<br>Delegates and monitors tasks to ensure delivery.<br>Organizing and Planning<br>Plans and prioritizes tasks for self and team.<br>Continuously seeks efficient ways to improve quality and output.<br>Controls technical quality of deliverables.<br>Aligns personal career goals with team and project objectives.<br>Leadership / influence<br>Provides technical guidance and mentorship.<br>Demonstrates initiative and leadership in small teams.<br>Responsive to internal and external client needs.<br>Encourages innovation and motivates team members.<br>Communication<br>Communicates clearly and effectively with team and supervisors.<br>Issues precise instructions and provides constructive feedback.<br>Shares technical ideas confidently and concisely.<br>Addresses challenges proactively and collaboratively.<br>Summary<br>A proactive and enthusiastic professional with strong leadership and technical skills.<br>Demonstrates the ability to manage workloads, mentor teams, and contribute to process improvements.<br>Committed to delivering high-quality, cost-effective solutions in a collaborative, multi-disciplinary environment.<br>Rewards & benefits<br>Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes:<br>Comprehensive life insurance coverage<br>Medical insurance for you and your dependents<br>Annual leave balance in accordance with local labour law<br>Flexible and hybrid work solutions<br>Opportunity for local and global internal transfers<br>Company gratuity scheme<br>Discretionary bonus program<br>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition<br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualification Bachelor s degree in civil engineering with more than 5 years of experience in delivering multidisciplinary projects. Advanced knowledge of CAD/BIM tools, team leadership, and coordination with project management and senior engineering teams is essential.</p>
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Company Description<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>Job Description<br><p><strong>About the role:</strong></p><br><p>As a Team Lead Customer Care at instashop you will oversee, guide and lead a number of customer service team members within the department to ensure compliance with our customer service standards and procedures. This is a vital role in providing clients and users the support they need and ensure they are treated with the best service and experience in their order journey.</p><br><p><br>
<strong>Day-to-Day Responsibilities:</strong></p><br><ul><li>Oversee and manage a team of customer service representatives, ensuring adherence to quality standards and performance benchmarks.</li><li>Regularly evaluate team members’ interactions (calls, chats, emails) to assess quality, provide constructive feedback, and conduct coaching sessions for continuous improvement.</li><li>Take ownership of escalated customer issues, ensuring timely and satisfactory resolution while minimizing operational impact.</li><li>Ensure the team follows company policies, procedures, and service-level agreements (SLAs) related to customer service operations.</li><li>Foster a positive work environment by motivating and inspiring team members to achieve individual and team targets through engagement, mentorship, and recognition programs.</li><li>Identify inefficiencies in customer service workflows and collaborate with stakeholders to enhance processes, reduce contact rates, and improve customer satisfaction.</li><li>Work closely with other departments, including Dispatch, Merchant Support, and Rider Support teams, to streamline issue resolution and ensure seamless service delivery.</li><li>Support onboarding and continuous training programs to enhance team members’ technical knowledge, communication skills, and problem-solving abilities.</li><li>Monitor and analyze key performance indicators (KPIs), prepare reports on team performance, and implement action plans for improvement.</li><li>Participate in initiatives aimed at improving customer satisfaction, service efficiency, and business performance.</li></ul><br>Qualifications<br><p><strong>Key Qualifications</strong></p><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; alternatively, relevant experience will be considered</li><li>Minimum 4+ years of experience in customer service or call center roles</li><li>Strong communication skills in English, both verbal and written</li><li>Good coaching and leadership skills with ability to motivate a team</li></ul><p><strong>What you will bring</strong></p><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li></ul><br><br> </div>
instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.<br><br>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.<br><br><strong>Job Description<br><br></strong><strong>About the role:<br><br></strong>As a Team Lead Customer Care at instashop you will oversee, guide and lead a number of customer service team members within the department to ensure compliance with our customer service standards and procedures. This is a vital role in providing clients and users the support they need and ensure they are treated with the best service and experience in their order journey.<br><br><strong>Day-to-Day Responsibilities<br><br></strong><ul><li>Oversee and manage a team of customer service representatives, ensuring adherence to quality standards and performance benchmarks.</li><li>Regularly evaluate team members’ interactions (calls, chats, emails) to assess quality, provide constructive feedback, and conduct coaching sessions for continuous improvement.</li><li>Take ownership of escalated customer issues, ensuring timely and satisfactory resolution while minimizing operational impact.</li><li>Ensure the team follows company policies, procedures, and service-level agreements (SLAs) related to customer service operations.</li><li>Foster a positive work environment by motivating and inspiring team members to achieve individual and team targets through engagement, mentorship, and recognition programs.</li><li>Identify inefficiencies in customer service workflows and collaborate with stakeholders to enhance processes, reduce contact rates, and improve customer satisfaction.</li><li>Work closely with other departments, including Dispatch, Merchant Support, and Rider Support teams, to streamline issue resolution and ensure seamless service delivery.</li><li>Support onboarding and continuous training programs to enhance team members’ technical knowledge, communication skills, and problem-solving abilities.</li><li>Monitor and analyze key performance indicators (KPIs), prepare reports on team performance, and implement action plans for improvement.</li><li>Participate in initiatives aimed at improving customer satisfaction, service efficiency, and business performance.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Key Qualifications<br><br></strong><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; alternatively, relevant experience will be considered</li><li>Minimum 4+ years of experience in customer service or call center roles</li><li>Strong communication skills in English, both verbal and written</li><li>Good coaching and leadership skills with ability to motivate a team<br><br></li></ul><strong>What You Will Bring<br><br></strong><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li></ul>
<h2 class="h5">Job description</h2>
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<br>About the opportunity<br><p><strong>About the role:</strong></p><br><br><p>As a Team Lead Customer Care at instashop you will oversee, guide and lead a number of customer service team members within the department to ensure compliance with our customer service standards and procedures. This is a vital role in providing clients and users the support they need and ensure they are treated with the best service and experience in their order journey.</p><br><br><p><br>
<strong>Day-to-Day Responsibilities:</strong></p><br><br><ul><li>Oversee and manage a team of customer service representatives, ensuring adherence to quality standards and performance benchmarks.</li><li>Regularly evaluate team members’ interactions (calls, chats, emails) to assess quality, provide constructive feedback, and conduct coaching sessions for continuous improvement.</li><li>Take ownership of escalated customer issues, ensuring timely and satisfactory resolution while minimizing operational impact.</li><li>Ensure the team follows company policies, procedures, and service-level agreements (SLAs) related to customer service operations.</li><li>Foster a positive work environment by motivating and inspiring team members to achieve individual and team targets through engagement, mentorship, and recognition programs.</li><li>Identify inefficiencies in customer service workflows and collaborate with stakeholders to enhance processes, reduce contact rates, and improve customer satisfaction.</li><li>Work closely with other departments, including Dispatch, Merchant Support, and Rider Support teams, to streamline issue resolution and ensure seamless service delivery.</li><li>Support onboarding and continuous training programs to enhance team members’ technical knowledge, communication skills, and problem-solving abilities.</li><li>Monitor and analyze key performance indicators (KPIs), prepare reports on team performance, and implement action plans for improvement.</li><li>Participate in initiatives aimed at improving customer satisfaction, service efficiency, and business performance.</li></ul><br>What you need to be successful<br><p><strong>Key Qualifications</strong></p><br><br><ul><li>Bachelor’s degree in Business Administration, Marketing, Communications, or a related field; alternatively, relevant experience will be considered</li><li>Minimum 4+ years of experience in customer service or call center roles</li><li>Strong communication skills in English, both verbal and written</li><li>Good coaching and leadership skills with ability to motivate a team</li></ul><p><strong>What you will bring</strong></p><br><br><ul><li>Ability to multitask and handle high call volumes</li><li>Effective time management & organizational skills</li><li>Exceptional interpersonal and problem-solving skills</li><li>Flexible schedule and open to work on a rotational shift basis, including weekends</li><li>Genuine care and concern for customer concerns and satisfaction</li></ul><br>Who we are<br><p>instashop, headquartered in Dubai, is the leading online local marketplace in the UAE and Egypt . Since joining the Delivery Hero family in 2020, the global leader in online food delivery and q-commerce, instashop has been setting the standard for excellence and convenience in the region.</p><br><br><p>With a dynamic and motivated team fueled by passion and innovation, every day at instashop is an opportunity for growth and success. We champion inclusivity, diversity and collaboration, creating an environment where everyone’s achievements are celebrated and where success is the only way forward. As we continue to grow, our team keeps expanding across the UAE, Egypt and Greece, and we’re always on the lookout for new talents to join us on our success journey.</p><br><br>
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<strong>Key Responsibilities<br><br></strong><ul><li> End‑to‑End Supply Chain Finance Ownership</li><li>Act as the primary Finance business partner for Supply Chain stakeholders across MENA</li><li>Support end‑to‑end supply chain activities aligned to Plan, Source, Make, Deliver</li><li>Drive financial transparency, accountability, and performance management</li><li> Financial Planning, Forecasting & Analysis</li><li>Lead supply chain forecasting, planning, and variance analysis</li><li>Analyze key cost drivers and communicate risks and opportunities clearly</li><li>Support scenario modeling related to volume changes, inflation, logistics disruption, and network changes</li><li>Ensure strong link between operational drivers and financial outcomes</li><li> Inventory & Cash Management</li><li>Own and monitor inventory levels, Days on Hand (DOH), and E&O exposure</li><li>Provide forward‑looking “at‑risk inventory” analysis and mitigation scenarios</li><li>Partner with Planning and Operations to optimize working capital and service levels</li><li> Procurement & Material Cost Finance (SOURCE)</li><li>Own material cost analytics including PPV, material price movements, and sourcing economics</li><li>Validate procurement‑driven savings and Net Structural Savings (NSS)</li><li>Support material price forecasting and make‑or‑buy decisions</li><li>Ensure strong governance over PPV accounting and reporting</li><li> Manufacturing / Plant Finance (MAKE)</li><li>Support Plant P&L and PLOH performance through detailed cost analysis</li><li>Develop and review standard costs and productivity improvements</li><li>Analyze fixed vs. variable costs and manufacturing efficiencies</li><li>Support capital investment reviews and post‑investment tracking</li><li> Logistics & Distribution Finance (DELIVER)</li><li>Analyze and manage warehouse, inter‑facility, and customer delivery costs</li><li>Develop and track logistics cost standards and performance metrics</li><li>Support logistics optimization initiatives and network efficiency decisions</li><li> Performance Management & Governance</li><li>Track and report key Supply Chain Finance KPIs, including:</li><ul><li>Inventory / DOH</li><li>E&O exposure</li><li>PLOH $/kg</li><li>Warehouse $/kg</li><li>Customer Delivery / Freight $/kg</li><li>Savings and NSS delivery</li></ul><li>Establish strong review cadence and governance with Supply Chain leadership</li><li>Ensure timely, accurate, and actionable reporting<br></li></ul><strong>Key Stakeholders<br><br></strong><ul><li>Supply Chain Operations (Planning, Manufacturing, Logistics)</li><li>Procurement & Category Management</li><li>Divisional Finance & FP&A</li><li>Regional (IMEA) and Corporate Finance teams<br><br></li></ul><strong>Capabilities & Qualifications<br><br></strong><ul><li>6–10+ years of experience in Finance, FP&A, Supply Chain Finance, or Operations Finance</li><li>Strong understanding of standard costing, PPV, inventory, and operational finance</li><li>Experience partnering with senior operational stakeholders</li><li>Strong analytical skills with the ability to simplify complexity</li><li>Advanced Excel and financial modeling skills</li><li>Ability to operate effectively in a matrix, multi‑country environment</li><li>Strong communication, influencing, and governance mindset<br><br></li></ul><strong>Our Commitment to a Culture of Inclusion & Belonging<br><br></strong>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
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<p>The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.<br>To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a TREX (Transportation Excellence) Field Support which we call internally ACES Specialist.<br>As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization across SA operations. As a member of the TREX team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve quality related KPIs.<br>Your goal is to lead LM quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.<br>Key job responsibilities<br>Key job responsibilities<br>On-ground support & firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.<br>In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction. <br>- Experience within a distribution center, logistics, or manufacturing environment<br>- Experience in data analysis and leveraging analytics to make decisions<br>- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience working with stakeholders<br>- Work flexible schedules including weekends, nights, and holidays<br>- Speak, write, and read fluently in Arabic<br>- Experience with written and verbal communication and presentation<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Experience in English-language communication skills, both written and verbal<br>- Knowledge of statistics or other analytical techniques<br>- Knowledge of Lean methodologies<br>- Experience working with operations and business teams to communicate problem impacts and understand business requirements<br>- Experience using the entire MS Office suite, especially Excel<br>- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks<br>- Knowledge of Kaizen and Lean methodology techniques<br>- Ability to deep dive in operations process and develop ideas for process challenges<br>- Capable of working the entire MS Office suite, especially Excel<br>- Proactive problem solving and hands on approach<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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<p>The goal of Amazon Logistics is to build a world class last mile operation. Amazon Logistics aims to exceed the expectations of our customers by ensuring that orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.<br>To continue to drive process excellence within our Last mile Delivery business, we are currently looking for a TREX (Transportation Excellence) Field Support which we call internally ACES Specialist.<br>As an ACES (Amazon Customer Excellence Systems) Specialist, you will drive process standardization across SA operations. As a member of the TREX team itself, you will contribute to the optimization of the delivery stations operations, providing station with sufficient knowledge and appropriate tools to improve quality related KPIs.<br>Your goal is to lead LM quality agenda by solving complex problems with simple and practical solutions by developing a deep knowledge of the operation processes. Creating effective communication plans to provide visibility to all impacted teams of the organization will help you to enable overall process alignment.<br>Key job responsibilities<br>Key job responsibilities<br>On-ground support & firsthand contact for station management regarding process improvements and benchmarking, you will work on effective change processes and contribute to network standardization via best practice sharing. You are in charge of monitoring the logistics and delivery success through set in station and on road performance indicators. You will set up actions plans and execute them to drive current performance to benchmark rates.<br>In this position, you are a key driver for successful order execution thus positively influence our customer satisfaction. <br>- Experience within a distribution center, logistics, or manufacturing environment<br>- Experience in data analysis and leveraging analytics to make decisions<br>- Experience participating in continuous improvement projects in your team to scale and improve controllership with measurable results, or experience working with stakeholders<br>- Work flexible schedules including weekends, nights, and holidays<br>- Speak, write, and read fluently in Arabic<br>- Experience with written and verbal communication and presentation<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Experience in English-language communication skills, both written and verbal<br>- Knowledge of statistics or other analytical techniques<br>- Knowledge of Lean methodologies<br>- Experience working with operations and business teams to communicate problem impacts and understand business requirements<br>- Experience using the entire MS Office suite, especially Excel<br>- Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks<br>- Knowledge of Kaizen and Lean methodology techniques<br>- Ability to deep dive in operations process and develop ideas for process challenges<br>- Capable of working the entire MS Office suite, especially Excel<br>- Proactive problem solving and hands on approach<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p>The heart of our mission at talabat is to constantly provide breadth and depth (choice) of restaurants to our users. </p><br><p>We are seeking a motivated, result-driven Sr. Sales Executive to join our experienced team and be the face of talabat to our partners. As a Sr. Sales Executive, you will play a pivotal role in delivering choice to our users by acquiring top restaurants. You will spend your time on the field growing your network and strengthening your pipeline to close deals and help us grow.<br>
</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Execute a strategic plan to contact, negotiate, and sign top restaurants in your assignedmarket. </p><br></li><li><p>Identify, contact, meet, and close deals with the decision makers of the restaurant partners assigned to you. </p><br></li><li><p>Spend your time cold calling or on the field visiting partners to uncover opportunities.</p><br></li><li><p>Engage with potential restaurant partners through effective communication channels, including meetings and calls.</p><br></li><li><p>Build an in-depth understanding of the restaurants in your assigned area/city. </p><br></li><li><p>Go the extra mile to overachieve your assigned target. </p><br></li><li><p>Build and manage long term successful relationships with partners.</p><br></li><li><p>Own the entire sales cycle from lead generation, cold calling, pitching, negotiating, objection handling, to contact closure and document submission. </p><br></li><li><p>Be extremely aware and knowledgeable of your pipeline at a granular level. </p><br></li><li><p>Refine sales messaging, prospecting, qualifying, and closing techniques</p><br></li><li><p>Report progress, results, expectations to your team leader who will directly support your growth. </p><br></li><li><p>Engage with industry events and conferences to establish Talabat as the partner of choice for major brands.</p><br></li><li><p>Lead negotiations for complex deals with a focus on achieving favorable terms and mutual value.</p><br></li><li><p>Collaborate with cross-functional teams to tailor offerings to meet the unique needs of large-scale partners.</p><br></li><li><p>Cultivate and maintain strong relationships with key decision-makers within major brands.</p><br></li><li><p>Act as the main point of contact for strategic partners, ensuring their needs are met and issues are addressed promptly.</p><br></li><li><p>Mentor junior team members, sharing insights and best practices to enhance overall team performance.</p><br></li><li><p>Conduct thorough market analysis to identify trends, competitive intelligence, and opportunities for growth.</p><br></li><li><p>Generate regular reports detailing sales performance, pipeline status, and key metrics.</p><br></li></ul><br>Qualifications<br><p><strong>WHAT DID WE ORDER?</strong></p><br><ul><li><p>Bachelor’s degree in Business, Marketing, or a related field.</p><br></li><li><p>1–3 years of experience in field sales, preferably in e-commerce, FMCG, or technology startups.</p><br></li><li><p>Proven track record of meeting or exceeding sales targets.</p><br></li><li><p>Strong communication, negotiation, and interpersonal skills.</p><br></li><li><p>Self-motivated with a results-driven approach.</p><br></li><li><p>Proficiency in Microsoft Office and CRM systems is a plus (e.g., Salesforce).</p><br></li><li><p>Fluency in English.</p><br></li><li><p>A car owner is a must.</p><br></li></ul><br><br> </div>
Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo & Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li>Create and maintain high-quality BIM models for electrical building services that prioritise accuracy, consistency and compliance with project standards, ensuring models support design and construction workflows.</li><li>Be responsible for the development and maintenance of electrical BIM models across a diverse portfolio of built environment projects throughout the Middle East.</li><li>Support project delivery through accurate model creation, family development and drawing extraction whilst ensuring model quality and consistency with project BIM standards.<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li>Degree or diploma in Electrical Engineering, Architectural Technology or related field.</li><li>Minimum of 3-5 years' experience in BIM Modelling within a building services environment.</li><li>Strong knowledge of electrical building services systems and their BIM representation.</li><li>Proficiency in BIM software such as:</li><li>Revit (MEP specialism)</li><li>AutoCAD</li><li>Navisworks</li><li>Dynamo (advantageous)</li><li>Experience in developing and maintaining Revit families and templates.</li><li>Understanding of ISO 19650 and BIM Level 2 / LOD standards.</li><li>Familiarity with UAE / GCC codes and regulations related to Electrical system design.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li>Significant experience and advanced competencies.</li><li>Able to work independently on complex tasks.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li>Develop and maintain detailed BIM models for electrical building services.</li><li>Create and update:</li><li>Power distribution model elements and assemblies</li><li>Lighting system models</li><li>Fire alarm system models</li><li>ELV infrastructure models</li><li>Develop and maintain Revit families and parametric components.</li><li>Generate technical drawings, sections and schedules from models.</li><li>Support clash detection activities through model preparation and clean-up.</li><li>Maintain model standards, libraries and project templates.</li><li>Ensure model compliance with project BIM execution plans.</li><li>Support the BIM coordination team with model development tasks.<br><br></li></ul><strong>PROJECT DELIVERY<br><br></strong><ul><li>Deliver electrical BIM model packages in accordance with agreed project programmes.</li><li>Participate in model development and coordination meetings.</li><li>Coordinate model deliverables with multidisciplinary design teams.</li><li>Attend technical reviews and model quality checks.</li><li>Support tender and construction documentation preparation through accurate model outputs.</li><li>Contribute to successful delivery of multiple concurrent projects through effective model development.<br><br></li></ul><strong>BEHAVIOURAL COMPETENCIES<br><br></strong><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication skills.</li><li>Ability to work within multidisciplinary teams.</li><li>Strong organisational and time management abilities.</li><li>Attention to detail and commitment to quality.</li><li>Positive and proactive attitude.</li><li>Client-focused mindset.</li><li>Desire to learn and develop professionally.</li></ul>
<p>Commercial performance system.<br>Target and KPI architecture for the Commercial organisation.<br>Sales and account-management incentive design and its measurement.<br>Merchant health, pricing and bonus schemes, key and strategic account performance, growth analytics.<br>The commercial view of new business lines as they come online.<br>Customer value management and merchant lifecycle.<br>Churn lifecycle, reactivation, high-value account recovery, wallet share.<br>Startups, the self-serve funnel and loyalty.<br>Turning churn-propensity model output into account-management action.<br>Customer experience performance.<br>NPS and CSAT, compensation and liability, and the service-quality drivers that shape how merchants experience Bosta framed and quantified in commercial terms.<br>Instrumentation designed before features ship.<br>Commercial and Operations alignment.<br>Growth commitments and delivery capacity are planned together.<br>You own the analytical case that connects them: joint intervention on merchants whose order profile affects delivery performance, merchant forecasts delivered with the lead time Operations needs for capacity planning, and service tiers matched to fleet capacity.<br>Adoption.<br>Analysis counts when it changes a decision.<br>You own how the unit's work lands: a named business owner for everything the unit ships, usage measured after launch, and a single clear intake channel for commercial and CX requests.<br>Migration and self-service.<br>The Commercial and CX workstream of the move onto Bosta's governed semantic layer and live dashboards metric parity signed off, definitions canonical in the mart, and business partners equipped to answer their own routine questions so the unit's capacity goes to insight.<br>People.<br>Four seats at start.<br>Develop the team into owners of their functions, and build the unit's capacity into documented, shared practice.<br>Last-mile logistics or delivery operations exposure, and comfort working with operational capacity as a commercial input.<br>Pricing analytics.<br>Experience migrating a reporting estate and bringing users with it.</p><p><strong>Desired Candidate Profile</strong></p><p>6 to 8 years in commercial analytics, commercial performance, CVM or revenue operations, including at least two years leading a small analytical team.<br>Demonstrated ownership of a commercial KPI end to end you diagnosed it, proposed the intervention, got a business owner to run it, and can quantify what changed. Bring examples with numbers.<br>Merchant, customer or account lifecycle depth: churn, retention, reactivation, share of wallet.<br>Marketplace, e-commerce, logistics, telco or fintech backgrounds all transfer.<br>Hands-on SQL. You query the warehouse yourself, read and challenge metric logic, and can tell when a number is wrong before a stakeholder does.<br>Comfortable in BI tools; you do not need to be an engineer.<br>Experience designing or rebuilding sales or account-management targets and incentives, and living with the consequences.<br>Executive presence with commercial leadership: you can hold a room with a VP, disagree with evidence, and say no to a request while keeping the relationship.<br>Answer-first communication conclusion, then the reasoning; assumptions named; quantified where it can be quantified.<br>Working fluency with AI-assisted analytics: LLM-generated SQL against documented business logic, and the judgement to validate it.</p>
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<span>b_labs is the transformation and digitization arm of B.<br>TECH, on a mission to change the industry as we know it.<br> We spearhead tech innovation at B.<br>TECH, an organization that has been a cornerstone of the Egyptian retail industry.<br> We are the engine powering B.<br>TECH in achieving its goal of becoming the leading omni-channel platform for consumer electronics and appliances in Egypt.<br> By joining b labs, you will get to benefit from a collaborative startup environment, while also enjoying the stability of working within a company that has achieved strong growth year after year.<br> You will be part of a visionary, customer-focused team with an ambitious mission--to become a trailblazer for digital retail within the Middle East.<br> About the role We're hiring a Senior Backend Java Developer who takes ownership of their work end-to-end, from writing the code to solving problems when they come up in production, and who's independent, curious, and quick to figure things out.<br> Responsibilities: Own features from business requirement clarification through design, implementation, testing, deployment, monitoring, and support.<br> Translate business needs into technical solutions with clear trade-offs around quality, scalability, cost, and delivery speed.<br> Design and develop Java-based backend services, APIs, and business logic for complex order management workflows.<br> Design and troubleshoot asynchronous flows, synchronous APIs, Error handling, and reconciliation.<br> Monitor application health, logs, performance, and operational metrics.<br> Participate in on-call rotations and support production stability with a strong operational mindset.<br> Act as a reliable team member who can independently deliver work and unblock delivery.<br> Use AI tools to accelerate development, testing, and troubleshooting.<br> Learn unfamiliar systems quickly, especially enterprise platforms like IBM Sterling OMS.<br> Work with both modern and legacy stacks Production Ownership – On-call experience, debugged live issues, end-to-end feature ownership, postmortems Java Backend (3+ yrs) – OOP, design patterns, concurrency, Spring Boot/Spring Framework REST APIs & Integration – Production-grade APIs, third-party integrations, versioning, error handling AWS Serverless & Architecture – Lambda, API Gateway, DynamoDB, SQS/SNS, EventBridge, S3; understand cold starts, cost optimization, failure modes, high-availability patterns, serverless design tradeoffs Database & SQL – Query optimization, transactions, migrations, schema design, RDS optimization Observability & Troubleshooting – Logging, metrics, tracing, cross-system debugging, SLO/SLI, CloudWatch Angular Frontend (2+ yrs) – Components, services, routing, TypeScript Event-Driven – IBM MQ, RabbitMQ, Kafka, event sourcing, CQRS, async architectures Testing & Code Quality – Unit tests, integration tests, TDD, clean code Learning Agility – Learn Enterprise app in < 3 months, learns frameworks/domains independently Full-Stack Delivery – Own features end-to-end: design → code → test → deploy → monitor → support NICE-TO-HAVE IBM Sterling OMS – Order orchestration, task patterns, user exits, APIs, fulfillment workflows Advanced Java/Spring – Spring Data JPA, Spring Cloud, microservices, DDD, reactive streams AWS Advanced – CloudFormation/CDK, Step Functions, Kinesis, advanced VPC/networking, multi-region failover Tech Leadership – Open-source contributions, technical writing, mentoring, architecture discussions</span> </div>
<h3>Role Summary</h3><p>You are the technical authority on client projects. You design solutions from the ground up, review and improve existing systems, define architectures, estimate delivery efforts, and guide teams through successful implementation.</p><p>Client technologies will vary, but strong technical judgment remains constant. You know when the simplest solution is the right one. You understand the discipline of data engineering, not just the tools used to implement it.</p><p> </p><p><strong>The Mission</strong></p><p>Build platforms that scale with the business, pass audits, and stay reliable, even at 3 a.m. Enable teams to become stronger after every engagement.</p><p> </p><p><strong>The Tech Stack</strong></p><ul><li><p>Core Languages: Python (patterns, library design), SQL (internals).</p></li><li><p>Platforms: Databricks (Unity Catalog), Snowflake, BigQuery, Synapse.</p></li><li><p>Processing & Streaming: Spark (internals, tuning), Kafka / Structured Streaming, dbt (enterprise patterns).</p></li><li><p>Architecture: Lakehouse (Delta/Iceberg), Data Mesh, Lambda/Kappa.</p></li><li><p>Governance & Quality: catalogs, lineage, RBAC/masking, data contracts, observability.</p></li><li><p>Infrastructure & DevOps: advanced Terraform, CI/CD, Docker/Kubernetes.</p></li><li><p>Emerging: feature stores, vector databases, LLM/RAG data pipelines.</p></li></ul><p> </p><p><strong>Your Responsibilities</strong></p><ul><li><p>Own architecture on engagements; act as the Design Authority.</p></li><li><p>Solve the hardest problems: streaming under load, Spark debugging, framework design.</p></li><li><p>Drive presales: assessments, audits, estimations; explain the ROI of modernization.</p></li><li><p>Make solutions production-ready: secure, observable, cost-efficient, documented - with quality SLAs defined.</p></li><li><p>Set standards, review code, grow Middle and Junior engineers.</p></li></ul><p> </p><p><strong>What We Offer</strong></p><ul><li><p>Long-term career stability with a competitive salary paid in USD.</p></li><li><p>Conditions for steady career development.</p></li><li><p>Development supported by dedicated mentors and a variety of programs focused on expertise and innovation.</p></li><li><p>Private medical insurance provided after successful completion of the probationary period</p></li><li><p>A well-equipped and cozy office supports comfort and productivity across all project stages.</p></li><li><p>Welcoming atmosphere and a friendly corporate culture.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Your Skills</strong></p><ul><li><p>Experience: 5+ years of data engineering, with delivery you owned end to end.</p></li><li><p>Engineering Mastery: expert Python and SQL; you optimize code others wrote.</p></li><li><p>Craft Fluency: the discipline's concepts explained clearly enough to teach: modeling methodologies (Kimball, Data Vault), processing paradigms, consistency and delivery guarantees.</p></li><li><p>Platform Depth: Databricks (Spark memory, partitioning) or Snowflake (warehouse tuning, RBAC, zero-copy cloning) - how they work under the hood.</p></li><li><p>Streaming: production experience with Kafka or Kinesis plus Spark Structured Streaming or Flink.</p></li><li><p>Governance: design access models, lineage, and quality SLAs a client can pass an audit with.</p></li><li><p>Architectural Vision: end-to-end design, tool selection with trade-offs ("Why Snowflake over Redshift?"), decisions defended to leadership.</p></li><li><p>Cloud Mastery: one major cloud at expert level - networking (VPC, PrivateLink), security (IAM), service limits.</p></li><li><p>Consulting: presales, technical audits, discovery; business needs into technical specs.</p></li><li><p>AI/ML Readiness: feature engineering, data pipelines for LLM/RAG.</p></li></ul><p> </p><p><strong>Nice to Have</strong></p><ul><li><p>GenAI Stack: vector databases (Pinecone, pgvector, Weaviate), LangChain-style frameworks.</p></li><li><p>Streaming Depth: Flink or Kafka Streams in production.</p></li><li><p>Certifications: professional level (AWS Solutions Architect Pro, Databricks DE Professional).</p></li><li><p>NoSQL: advanced modeling for DynamoDB, Cosmos DB, or MongoDB.</p></li></ul><p></p>
<p><strong>Essential Job Functions:</strong> Design, implement, and maintain CI/CD pipelines for Microsoft Dynamics 365 CRM/Customer Engagement and Power Platform solutions using Azure DevOps. Automate build, validation, packaging, deployment, and release processes across development, test, UAT, staging, and production environments. Manage Dynamics 365 CRM and Power Platform ALM activities including solution export/import, managed and unmanaged solutions, versioning, dependency validation, and environment promotion. Configure and maintain Azure DevOps repositories, branching strategies, YAML pipelines, service connections, release approvals, and deployment gates. Use Microsoft Power Platform Build Tools, Power Platform CLI, PowerShell, and related automation scripts to standardize deployment and environment operations. Support automated quality checks such as solution checker, static analysis, configuration validation, smoke testing, and release readiness reviews. Coordinate release planning, deployment windows, rollback procedures, production cutover activities, and post-deployment validation with application and business teams. Maintain environment strategy, tenant governance, security access, Dataverse configuration alignment, and deployment documentation. Troubleshoot deployment failures, integration release issues, pipeline execution errors, and environment synchronization problems. Implement monitoring, logging, telemetry, and release reporting using Azure Monitor, Application Insights, Log Analytics, and Azure DevOps dashboards where applicable. Prepare and maintain DevOps runbooks, deployment guides, release notes, environment inventory, automation scripts, and operational handover documentation.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Basic Qualifications:</strong> 4 7 years of relevant experience in Microsoft Dynamics 365 CRM/Customer Engagement, Power Platform, DevOps, release management, or automation engineering. Hands-on experience with Azure DevOps, Git repositories, branching models, pull requests, build pipelines, release pipelines, approvals, and deployment governance. Strong understanding of Dynamics 365 CRM/Customer Engagement solution lifecycle, Dataverse environments, managed/unmanaged solutions, dependencies, patches, and upgrades. Experience with Microsoft Power Platform Build Tools, Power Platform CLI, PowerShell scripting, YAML pipelines, and deployment automation. Good knowledge of Power Apps, Power Automate, Dataverse, connectors, environment variables, connection references, security roles, and application lifecycle management. Ability to support CRM development teams working with plugins, JavaScript/TypeScript, C#, .NET, Web API integrations, custom connectors, and reusable components. Experience coordinating releases across multiple environments including Dev, Test, UAT, PreProduction, and Production. Familiarity with automated testing, smoke testing, solution checker, quality gates, security reviews, and deployment validation activities. Working knowledge of Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, App Services, Application Insights, and Azure Monitor is preferred. Strong documentation skills covering deployment plans, release notes, rollback steps, technical runbooks, and production support handover documents. Prior experience supporting enterprise clients in Egypt, the Middle East, or regional delivery centers is preferred; Arabic language capability is an advantage.</p><p><strong>Other Qualifications:</strong> Microsoft certifications in Dynamics 365 Customer Engagement, Power Platform, Azure DevOps, Azure Administrator, or Azure Developer are preferred. Experience with DevSecOps practices, automated testing frameworks, release governance, deployment approvals, and compliance-driven delivery models is an advantage. Exposure to GitHub Actions, Terraform, Bicep, ARM templates, infrastructure-as-code, or environment provisioning automation is a plus. Knowledge of regional delivery requirements, data protection expectations, cybersecurity controls, and enterprise support models in Egypt and the wider MEA region is desirable.</p>