Shipping representative Jobs
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<p><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></p><br><br><p><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></p><br><br><p><span><span><strong>We connect. We inspire.</strong></span></span></p><br><br><br><br><br><p><span><strong><u>Role purpose</u></strong></span></p><br><br><br><p><span>The purpose of this role is to coordinate the <strong>effective, secure and compliant delivery of exams and related operational activities</strong> across a country or location. The role ensures end-to-end readiness for test-day and post-test operations, including venue coordination, equipment readiness, materials handling and test-day staff management, in line with global quality, security, compliance and Standard Operating Procedures (SOPs). It oversees the selection, contracting and coordination of internal and external venues and equipment, ensuring delivery resources are available, cost-effective and compliant with British Council and awarding body standards.</span></p><br><br><p><span>The role sits within the <strong>Operational Delivery function of E&E Operations</strong> and coordinates venue and equipment planning, contracting and compliance to safeguard exam security and integrity. It works closely with country operations teams and relevant stakeholders to ensure efficient and consistent delivery, while driving continuous improvement in logistics, operational efficiency and customer experience. The role also supports capability building across country operations teams, promoting consistent application of operational standards and best practice.</span></p><br><br><br><br><p><span><strong><u>Role Accountabilities</u></strong></span></p><br><br><br><br><p><span><strong>Service Delivery & Operational Excellence: </strong>Coordinate all operational aspects of test-day and post-test delivery, ensuring compliance with global Standard Operating Procedures (SOPs), security standards, and operational readiness requirements. Oversee the sourcing, contracting, performance management, and compliance of internal and external venues and third-party delivery partners to ensure value for money. Coordinate the procurement, maintenance, and readiness of test-day equipment and materials, including laptops, hand scanners, signage, and storage facilities, while ensuring the secure handling, tracking, and transportation of confidential materials. Lead operational readiness checks, venue audits, and test-day risk assessments, support the management of test-day rosters to ensure operational coverage, participate in delivery as required, act as the primary operational contact for venues, test-day staff, and delivery partners, and manage issue escalation, incident response, and stakeholder communications.</span></p><br><br><br><p><span><strong>Risk, Compliance & Stakeholder Management: </strong>Ensure full adherence to security, integrity, and regulatory requirements for exam delivery by conducting or supporting venue compliance audits, incident investigations, and maintaining accurate audit trails and operational documentation. Collaborate with the Governance and Compliance team to support operational assurance and compliance activities. Coordinate operational communications with candidates, partners, and internal stakeholders, ensuring customer feedback and test-day observations are captured, reviewed, and acted upon. Work closely with venue owners, third-party delivery partners, and suppliers to resolve performance, compliance, and service-related issues while maintaining high standards of customer experience.</span></p><br><br><br><p><span><strong>Financial Management, Leadership & Capability Building: </strong>Oversee venue and supplier contracting, including purchase orders, payments, and cost tracking, ensuring the efficient and compliant use of venues, materials, and staff resources. Manage Delivery Network Assistants, venue staff, and temporary test-day teams where applicable, supporting their training and development in compliance, operational procedures, and risk management. Foster a culture of accountability, security, continuous improvement, and consistent operational excellence across delivery teams.</span></p><br><br><br><br><p><span><strong><u>Qualification and Experience </u></strong></span></p><br><br><br><p><span><strong>Essentials</strong></span></p><br><br><br><ul><li><span>Degree or equivalent experience.</span></li><li><span>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</span></li><li><span>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</span></li><li><span>Experience supervising staff or contractors.</span></li></ul><br><p><span><strong>Desirables</strong></span></p><br><br><br><ul><li><span>Lean Six Sigma qualification.</span></li><li><span>Experience working with awarding bodies or educational assessment services.</span></li><li><span>Good understanding of compliance, confidentiality, and audit requirements</span></li></ul><br><p><span><strong><u>Important information</u></strong></span></p><br><br><br><ul><li><span><strong>British Council Pay band</strong>: 4</span></li><li><span><strong>Contract type</strong>: FTC</span></li><li><span><strong>Location: </strong>Egypt</span></li><li><span><strong>Proof of Identity requirements & right to work in the country</strong>: You must have the legal right to work in the stated location. Visa sponsorship and relocation assistance are not provided. </span></li></ul><br><ul><li><span><strong>Application Closing Date: Tuesday, 27 October 2026 at 21:29 Egypt time (23:59 IST) </strong></span></li></ul><br><br><br><br><p><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></p><br><br><p><span><span><strong>Equality, Diversity and Inclusion Statement</strong></span></span></p><br><br><p><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></p><br><br><br><p><span><span><strong>Safeguarding Statement</strong></span></span></p><br><br><p><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></p><br><br><p><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Role Overview We are looking for a delivery-focused Project Manager to own end-to-end execution of web and app development projects, including ongoing support and maintenance engagements.<br> This role requires someone who can operate effectively in evolving environments where structure exists but needs strengthening.<br> The ideal candidate takes accountability for delivery outcomes, drives momentum across teams, and ensures projects move forward proactively rather than reactively.<br> While overall client ownership remains at senior level, this PM will lead client calls, manage reporting, coordinate UAT, and serve as the primary driver of day-to-day delivery execution.<br> Key ResponsibilitiesProject Ownership & Delivery Own end-to-end delivery of web/app development projects Manage sprint planning, execution, and closure with Dev & QA teams Drive timely sprint completion and minimize spillover Ensure clarity on scope, deliverables, and acceptance criteria Maintain delivery momentum across parallel workstreams Risk & Issue Management Proactively identify risks and potential blockers Escalate early with mitigation plans Investigate root causes of delays and drive resolution Track and manage cross-team dependencies Client-Facing Responsibilities Lead client status calls and delivery discussions Present structured progress updates and reports Own UAT coordination, including entry/exit alignment and closure Manage support ticket tracking and prioritization Maintain clear and professional communication with enterprise clients Technical Collaboration Work closely with developers and QA teams to ensure realistic planning and execution Understand technical discussions sufficiently to challenge timelines and clarify dependencies Translate technical progress into clear client-facing communication 3+ years of experience in digital project management (web/app delivery) Experience managing Dev & QA teams in Agile or hybrid environments Solid general technical understanding, with the ability to follow and engage in technical discussions Experience working with enterprise or demanding clients Strong ownership mindset with a track record of driving delivery outcomes Plus Experience managing support and maintenance contracts</span> </div>
<h2 class="h5">Job description</h2>
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<strong>About us :-</strong><br>
<span>Launched in 2017, Bosta is an overnight delivery provider for E-commerce companies in Egypt. Leveraging technology to empower businesses is what we do best. Our goal is to disrupt the logistics industry by bringing technology and experience altogether to provide a one-stop-shop for delivery solutions. </span><br>
<span>We rely on advanced technology to deliver orders to our customers in a fast way. Businesses can track and connect with couriers and follow up on their orders - all in one system</span><br><br><p><b>Job Duties:- </b></p><br><ul><li>• Own hub-level ASR (Attempt Success Rate), DSR, and Delivery Promise across the assigned area;<br>set and deliver weekly targets.<br>• Monitor daily performance dashboards and lead root-cause analysis whenever a KPI slips.<br>• Manage COD delivery execution and reduce failed and fake delivery attempts.<br>• Plan courier capacity against volume and keep load per courier (OFD/courier) within a healthy,<br>sustainable range.<br>Balance the fleet mix (motorcycles vs. vehicles) to volume, geography, and parcel profile.<br>Backlog & Aging Control<br>• Keep forward backlog and parcel aging within SLA; coordinate overflow across hubs when<br>demand spikes.<br>• Drive down fake attempts, wrong-zoning, not-found, and lost/damaged parcels.<br>• Enforce exception-handling, scanning, and dispatch discipline across all hubs.<br>• Own cost-per-package for the area; manage courier contract rates and right-size structural<br>capacity.<br>• Lead, coach, and develop hub leads and supervisors; build a performance-driven culture.<br>• Partner with Mid-Mile, Tech, Fulfillment, Quality, and Commercial teams to resolve cross-<br>functional issues and protect merchant experience.<br>• Produce clear, data-driven weekly performance reviews for leadership<br></li></ul><br><p><b>Job Requirements:- </b></p><br><ul>
<li>Bachelor's degree in Business, Logistics, Engineering, or a related field.<br>• 4+ years in last-mile, logistics, or field operations, including 2+ years leading teams.<br>• Strong data literacy — confident with Excel, dashboards, and operational metrics.<br>• Proven fleet / courier management and capacity-planning experience.<br>• Strong problem-solving and root-cause analysis skills.<br>• Fluent Arabic; good written and spoken English.<br>• Based in Greater Cairo and able to travel across assigned hubs.</li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
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About Us
<p>At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture.</p><br> <p>At Assembly we embody three core values: Show Up - actively contribute to a space of personal and collective growth; Make Change - embrace obstacles as opportunities, taking intentional steps to drive positive change; and Win Well - approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.</p><br> <p>We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence</p><br> Overview
<p>Assembly Global Delivery is seeking an accomplished and transformational leader to head its Cairo Global Delivery Hub. This role extends beyond operational leadership- it is responsible for shaping the strategic direction of the Cairo hub, driving business transformation, strengthening partnerships with global business units, and positioning Cairo as a critical capability center within Assembly and the broader Stagwell ecosystem.</p><br>
<p>As the senior-most leader for the Cairo hub, the Center Head will champion delivery excellence, governance, organizational maturity, and capability development while partnering closely with regional business leaders to expand services, build future-ready teams, and support the continued growth of Global Delivery.</p><br>
<p>The role will serve as the primary escalation point for the Cairo hub and will be accountable for aligning local execution with global business priorities.</p><br>
Responsibilities
<p><strong>Strategic Site Leadership</strong></p><br>
<ul>
<li>Lead the overall strategy, performance, and growth of the Cairo Global Delivery Hub in alignment with Global Delivery and business objectives. </li>
<li>Position Cairo as a trusted delivery partner for Assembly and Stagwell agencies by expanding capabilities and supporting increasingly complex global assignments. </li>
<li>Build a high-performance culture focused on accountability, collaboration, innovation, and continuous improvement. </li>
<li>Act as the executive sponsor for all strategic initiatives impacting the Cairo hub. </li>
</ul>
<p><strong>Business Partnership & Growth</strong></p><br>
<ul>
<li>Partner closely with Regional Business Unit leaders to understand evolving business priorities and proactively identify new delivery opportunities. </li>
<li>Drive adoption of Global Delivery services across regions through trusted business partnerships and consistent execution excellence. </li>
<li>Support capability expansion by transitioning higher-value and upstream work into Cairo. </li>
<li>Influence stakeholders to leverage Cairo for strategic programs rather than transactional delivery. </li>
</ul>
<p><strong>Delivery Excellence & Governance</strong></p><br>
<ul>
<li>Establish a best-in-class operating model focused on delivery excellence, governance, quality, and operational discipline. </li>
<li>Drive consistent execution of KPIs, SLAs, quality standards, and governance frameworks across all supported functions. </li>
<li>Lead operational reviews with business stakeholders to improve performance, productivity, and customer satisfaction. </li>
<li>Ensure delivery risks are proactively managed with robust mitigation and continuity plans. </li>
<li>Serve as the senior escalation point for delivery, operational, people, and business-critical matters. </li>
</ul>
<p><strong>Organizational Transformation</strong></p><br>
<ul>
<li>Lead organizational change initiatives that improve scalability, efficiency, and business agility. </li>
<li>Champion AI, automation, and modern ways of working to simplify operations and enhance productivity. </li>
<li>Drive continuous process improvement across delivery functions. </li>
<li>Build a culture where innovation and operational excellence become part of everyday work. </li>
</ul>
<p><strong>People Leadership & Capability Development</strong></p><br>
<ul>
<li>Build, inspire, and develop a highly engaged, future-ready workforce. </li>
<li>Coach leaders and managers to strengthen leadership capability and succession planning. </li>
<li>Foster a culture of continuous learning, encouraging employees to pursue certifications, digital skills, and platform expertise. </li>
<li>Create clear career pathways that enable employees to take on increasingly strategic and complex assignments. </li>
<li>Promote cross-functional collaboration and knowledge sharing across global teams. </li>
</ul>
<p><strong>Workforce & Capability Planning</strong></p><br>
<ul>
<li>Develop the organizational structure required to support current and future business demand. </li>
<li>Partner with Talent Acquisition and Workforce Planning to ensure the right capabilities are available at the right time. </li>
<li>Identify capability gaps and implement structured upskilling initiatives aligned to evolving client and business needs. </li>
<li>Drive workforce readiness for emerging technologies, AI-enabled services, and new delivery models. </li>
</ul>
<p><strong>Stakeholder Management</strong></p><br>
<ul>
<li>Build trusted relationships with senior leaders across Assembly, Stagwell, and regional business units. </li>
<li>Represent Cairo within the Global Delivery leadership team. </li>
<li>Act as the executive point of contact for all delivery, operational, and organizational escalations. </li>
<li>Communicate business priorities, performance, and transformation progress to executive leadership. </li>
</ul>
<p><strong>Leadership Expectations</strong></p><br>
<p>The successful candidate will:</p><br>
<ul>
<li>Lead with a transformation mindset. </li>
<li>Build strong partnerships across global business functions. </li>
<li>Inspire teams through change with clarity and purpose. </li>
<li>Raise the maturity of the Cairo hub through governance and operational excellence. </li>
<li>Expand Cairo's role from a delivery center to a strategic capability hub. </li>
<li>Foster a culture of innovation, accountability, and continuous learning. </li>
<li>Champion collaboration across regions while delivering measurable business outcomes. </li>
</ul>
Equal Opportunities
<p>Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.</p><br> </div>
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<p>As an <b>Oracle Cloud Security Manager </b>at Accenture, you will join the Oracle Security Delivery team and lead large or multiple medium-sized Oracle Security projects. As a Delivery Lead, you will own end-to-end project delivery to meet operational, contractual, and financial commitments, ensuring service quality and efficiency, managing delivery outcomes, and identifying opportunities for follow-on work through upselling and cross-selling. You will act as a subject matter expert, manage and enable your team to perform effectively, take responsibility for team decisions, engage across multiple teams, and contribute to key decisions, providing solutions to problems that span teams. Advanced proficiency in Project Management is required, with advanced proficiency in Oracle Security recommended and advanced proficiency in Oracle Cloud suggested.</p><br><br><br><p><b>Key Responsibilities:</b></p><br><br><ul><li>Lead end-to-end security design, build, testing, and go-live activities for Oracle Fusion Cloud applications across HCM, Finance, SCM, EPM, and Risk Management & Compliance (RMC).</li><li>Maintain a strong functional understanding of all Oracle SaaS applications (HCM, Finance, SCM, EPM, Primavera, Sales Cloud, Retail) and OCI services (OIC, API Gateway, Firewalls, WAF, KMS, Vault, Cloud Guard).</li><li>Communicate directly with client stakeholders and follow the agreed governance model for project status and progress, including daily stand-ups, weekly status updates, monthly status reviews, and SteerCo meetings.</li><li>Own project charter documentation, including the kickoff deck, project plan, RACI, dependencies, risks, and mitigation plans.</li><li>Plan, schedule, and execute design workshops with client stakeholders to understand business requirements and finalize the technical solution.</li><li>Coordinate cross-functional teams to align project objectives with client expectations and business goals.</li><li>Analyze project risks and develop mitigation strategies to ensure successful delivery.</li><li>Review the architecture and govern the implementation of role-based access control (RBAC), data security policies, and segregation of duties (SoD) frameworks across all Fusion modules.</li><li>Review the design and govern the configuration of OCI IAM, including Identity Domains, policies, groups, and federation, to support enterprise-grade access governance across Oracle Fusion Applications (HCM, Finance, SCM, Primavera, CX).</li><li>Review and govern the implementation of OCI PaaS landing zone security, including network security, compartment architecture, and cloud security posture management.</li><li>Ensure solution compliance with UAE data residency, privacy, and regulatory requirements throughout the delivery lifecycle.</li><li>Collaborate with functional and technical teams to translate business requirements into security configurations, roles, and privilege hierarchies.</li><li>Act as the primary security SME liaising with client stakeholders, Oracle support, and third-party auditors during delivery and hypercare.</li><li>Drive continuous improvement initiatives to enhance delivery processes and service quality.</li></ul><br> </div>
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Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><ul><li>Conduct all types of cycle counts at stores (Random, Hybrid and Manual)</li><li>Identify the SKUs having high quality complaints and perform daily checks to ensure that high quality standards of products are maintained at store</li><li>Ensure that quality checks are done of high selling items as a precautionary measure to reduce complaints</li><li>Rigorous quality checks on fresh and ultra fresh items </li><li>Random checks on packed orders to ensure that packing SOPs are adhered by pickers</li><li>Highlight issues related to any particular SKUs or Pickers behaviour to relevant stakeholders</li><li>Find the root cause for all complaints related to Quality, Expiry and damages and initiate actions to reduce them</li><li>Make sure that no damage, expired or poor quality products are on the shelves</li><li>The candidate will be indirectly reporting to Inventory Controllers</li></ul><br>Qualifications<br><ul><li>High school diploma or equivalent</li><li>Previous experience in warehousing or Quality control preferably in grocery industry</li><li>Good communcation and teamwork skills</li><li>Ability to manage time and priorities in a fast paced environment</li><li>Familiarity with quality control and basic computer skills</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Role Overview We are looking for a Technical Project Manager to own the end-to-end delivery of web and app development projects, including ongoing support and maintenance engagements.<br> The ideal candidate combines strong project management and delivery skills with a solid technical background and experience managing software development projects .<br> This role requires someone who can work closely with Engineering and QA teams, understand technical requirements and dependencies, challenge estimates and timelines when needed, and ensure projects are delivered successfully.<br> The role operates in an evolving environment where structure exists but may require strengthening.<br> The ideal candidate takes full accountability for delivery outcomes, proactively drives projects forward, and effectively manages technical risks, dependencies, and blockers.<br> While overall client ownership remains at senior level, this Technical Project Manager will lead client calls, manage project reporting, coordinate UAT, and serve as the primary driver of day-to-day technical delivery.<br> Key ResponsibilitiesTechnical Project Ownership & Delivery Own end-to-end delivery of web and app development projects.<br> Manage project planning, sprint planning, execution, and closure with Development and QA teams.<br> Drive timely sprint completion and minimize spillover.<br> Ensure clear understanding of technical scope, deliverables, requirements, and acceptance criteria.<br> Translate business and client requirements into clear deliverables for technical teams.<br> Maintain delivery momentum across parallel technical workstreams.<br> Monitor project progress against timelines, scope, quality, and dependencies.<br> Technical Risk & Issue Management Proactively identify technical risks, blockers, and dependencies that may impact delivery.<br> Work closely with Engineering and QA teams to investigate issues and drive resolution.<br> Challenge technical estimates, timelines, and dependencies when required.<br> Identify root causes of delays and implement mitigation plans.<br> Escalate technical and delivery risks early with clear recommendations and action plans.<br> Track cross-team and technical dependencies throughout the project lifecycle.<br> Client-Facing Responsibilities Lead client status calls and technical delivery discussions.<br> Present structured project progress updates, risks, dependencies, and action items.<br> Translate technical updates into clear and understandable client-facing communication.<br> Own UAT coordination, including entry/exit criteria, issue tracking, and closure.<br> Manage support ticket tracking, prioritization, and resolution follow-up.<br> Maintain clear and professional communication with enterprise and demanding clients.<br> Technical Collaboration Work closely with developers, QA engineers, and other technical stakeholders throughout the project lifecycle.<br> Understand software development processes, architectures, integrations, APIs, and technical dependencies sufficiently to engage effectively with engineering teams.<br> Participate in technical discussions and help translate technical decisions into project plans and delivery actions.<br> Ensure technical requirements and dependencies are clearly understood and tracked.<br> Support realistic estimation and planning by understanding technical complexity and resource requirements.<br> Facilitate communication between technical teams, business stakeholders, and clients.<br> 3+ years of experience in Technical Project Management or Digital Project Management , preferably within web or app development.<br> Proven experience managing software development projects from planning through delivery.<br> Experience working closely with Development and QA teams in Agile or hybrid environments.<br> Strong understanding of the software development lifecycle (SDLC) .<br> Solid technical understanding of web/mobile applications, APIs, integrations, databases, and common software development concepts.<br> Ability to understand and actively participate in technical discussions with engineers and technical stakeholders.<br> Ability to assess technical dependencies, challenge timelines/estimates, and identify potential delivery risks.<br> Experience working with enterprise or demanding clients.<br> Strong ownership mindset with a proven track record of driving technical delivery outcomes.<br> Strong communication, stakeholder management, problem-solving, and organizational skills.<br> Plus Experience managing support and maintenance contracts .<br> Experience working with technical teams on API integrations or third-party integrations.<br> Experience with cloud-based projects or platforms.<br> Technical background in software development, engineering, QA, or a related technical field.<br> Experience with project management tools such as Jira, Azure DevOps, or similar platforms.<br></span> </div>
<p><b>About the Role </b>We are looking for an experienced E-commerce Operations Manager to oversee end-to-end fulfillment operations across multiple e-commerce partners. In this role, you will ensure every order is fulfilled accurately, delivered on time, and managed within agreed cost targets while maintaining operational excellence across warehousing, logistics, and last-mile delivery. You will be responsible for optimizing supply chain operations, managing third-party logistics partners, driving operational efficiency, and ensuring scalable processes that support business growth. You will also collaborate with the Ventures Director to evaluate new business opportunities and develop operational plans for prospective partners.</p><p>Key Responsibilities</p><ul><li>Own end-to-end e-commerce fulfillment operations from order placement to final delivery.</li><li>Ensure delivery, order accuracy, inventory, and operational cost KPIs are consistently achieved.</li><li>Manage warehouses, 3PL providers, and last-mile delivery partners to meet agreed SLAs and budgets.</li><li>Oversee returns and reverse logistics to maximize stock recovery and operational efficiency.</li><li>Plan operational capacity to support seasonal peaks and business growth without service disruption.</li><li>Standardize fulfillment processes to improve scalability and accelerate onboarding of new partners.</li><li>Monitor operational performance, analyze KPIs, and implement continuous improvement initiatives.</li><li>Collaborate with the Ventures Director to assess new opportunities and build operational proposals for prospective partners.</li><li>Work cross-functionally to improve inventory management, fulfillment workflows, and delivery performance.</li><li>Identify opportunities to optimize logistics partnerships and reduce operational costs across active accounts.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Supply Chain, Logistics, Engineering, or a related field.</p><p>6+ years of experience in supply chain, logistics, fulfillment, or retail operations.</p><p>2 3 years of dedicated experience in e-commerce operations.</p><p>Proven experience managing warehouses, 3PL providers, and last-mile delivery partners.</p><p>Strong knowledge of fulfillment operations, inventory management, and reverse logistics.</p><p>Experience managing operational KPIs, including on-time delivery, order accuracy, inventory accuracy, and cost per order.</p><p>Excellent analytical, problem-solving, and stakeholder management skills.</p><p>Ability to thrive in a fast-paced, high-growth environment and manage peak operational periods.</p><p>Experience leading operational teams and driving process improvement initiatives.</p>
<h3>Job Summary</h3><p>We are looking for a Procurement Engineer – MEP to manage the procurement process for MEP materials, equipment, and services, ensuring the best combination of quality, cost, and delivery time while maintaining strong relationships with suppliers.</p><h3>Key Responsibilities</h3><ul><li><p>Handle the procurement of MEP materials, equipment, and related products according to project requirements.</p></li><li><p>Review purchase requests, BOQs, specifications, and technical requirements.</p></li><li><p>Source and evaluate local and international suppliers for MEP products.</p></li><li><p>Request and compare quotations based on price, quality, specifications, payment terms, and delivery schedules.</p></li><li><p>Negotiate prices, payment terms, delivery dates, and commercial conditions with suppliers.</p></li><li><p>Prepare and issue Purchase Orders and follow up on the procurement cycle until delivery.</p></li><li><p>Coordinate with Engineering, Projects, Technical Office, and Finance teams to ensure procurement requirements are clearly defined.</p></li><li><p>Ensure purchased materials comply with approved technical specifications and project requirements.</p></li><li><p>Follow up with suppliers regarding production, shipment, delivery, and required documentation.</p></li><li><p>Maintain an updated supplier database and develop new reliable suppliers.</p></li><li><p>Monitor market prices and availability of MEP materials and equipment.</p></li><li><p>Resolve purchasing and delivery issues with suppliers in coordination with the relevant departments.</p></li><li><p>Maintain proper procurement records, quotations, comparison sheets, purchase orders, and supplier documents.</p></li></ul><h3></h3><p></p><p><strong>Requirements</strong></p><h3>Requirements:</h3><ul><li><p>Bachelor’s degree in Engineering, preferably Mechanical or Electrical Engineering.</p></li><li><p>2–4 years of experience in MEP procurement or a related procurement role.</p></li><li><p>Good knowledge of MEP materials, equipment, and suppliers.</p></li></ul><ul><li><p>Ability to compare technical and commercial offers.</p></li></ul><p></p>
<p>Deliver orders to customers safely and on time according to the assigned route. Follow the assigned delivery schedule and daily operational instructions. Ensure the safe handling and transportation of orders. Maintain the assigned vehicle and report any issues immediately. Follow all company safety and operational procedures. Communicate with the hub/operations team regarding deliveries and any operational issues. Complete all required delivery tasks and documentation.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Maximum age: 45 years old .</li><li>Valid Egyptian ID .</li><li>Valid Driving License suitable for the assigned vehicle.</li><li>Previous experience in delivery, transportation, logistics, or a similar role is preferred.</li><li>Good knowledge of roads and locations.</li><li>Ability to use navigation applications such as Google Maps.</li><li>Good communication and customer service skills.</li><li>Ability to work under pressure and meet daily delivery targets.</li><li>Commitment to attendance, punctuality, and company policies.</li><li>Physically fit and able to handle delivery-related tasks.</li><li>Willingness to work according to the assigned shifts and operational requirements.</li></ul>
<ul><li><p>Manage and oversee daily logistics, transportation, and delivery operations.</p></li><li><p>Plan and optimize transportation routes and delivery schedules.</p></li><li><p>Coordinate and maintain effective relationships with local and international suppliers to ensure timely delivery and smooth logistics operations.</p></li><li><p>Monitor transportation costs and identify opportunities for cost reduction.</p></li><li><p>Ensure timely and accurate delivery of goods.</p></li><li><p>Manage and evaluate logistics service providers and transportation companies.</p></li></ul><ul><li><p>Ensure compliance with company policies and applicable regulations.</p></li><li><p>Track and analyze logistics KPIs and prepare regular performance reports.</p></li><li><p>Lead and develop the logistics team to achieve operational targets.</p></li><li><p>Handle and resolve logistics issues and delivery delays efficiently.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.</p></li><li><p><strong>5–8 years of relevant experience</strong>, with at least 2–3 years in a managerial/supervisory role.</p></li><li><p>Strong knowledge of logistics, transportation, and supply chain operations.</p></li><li><p>Excellent negotiation, communication, and problem-solving skills.</p></li><li><p>Strong leadership and team-management capabilities.</p></li></ul><ul><li><p>Experience with ERP systems is preferred.</p></li><li><p>Strong analytical and organizational skills.</p></li></ul><p></p>
<h2 class="h5">Job description</h2>
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<p><strong>About the role:</strong></p><br><br>
<p>Reporting to the Manager IT Projects and Applications, the Senior IT Application Project Lead is responsible for leading the delivery of complex IT systems across the high-speed railway organization in Egypt, from requirements definition through to stable go live. This is a project focused role centered on getting the right systems built, tested, and handed over successfully. You are successful when projects are delivered on time and within scope, stakeholders are aligned throughout, and the systems that go live are stable, well documented, and genuinely fit for purpose. For the right person, the experience and relationships built in this role create a natural foundation for taking on broader application ownership as the organization matures.</p><br><br>
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<p><strong>Your responsibilities:</strong></p><br><br><ul><li>Lead end-to-end delivery of complex IT projects including planning, scoping, risk assessment, dependency management, and stakeholder alignment across business and technology teams.</li><li>Translate business requirements into structured delivery plans, working closely with business stakeholders to define acceptance criteria, manage scope, and ensure traceability throughout the project lifecycle.</li><li>Own the change and release framework for project deliveries, ensuring all system changes are introduced in a controlled, compliant, and low-disruption manner.</li><li>Orchestrate releases end-to-end including impact assessment, deployment runbooks, rollback planning, cutover coordination, and post-release reviews.</li><li>Direct functional testing and UAT processes, overseeing test strategy, defect triage, readiness sign-off, and user communication and training coordination.</li><li>Manage environment and configuration integrity across development, test, and production, ensuring non-production environments are fit for purpose throughout the project lifecycle.</li><li>Coordinate multi-vendor deliveries, keeping external partners accountable to agreed timelines, quality standards, and contractual obligations.</li><li>Identify, escalate, and manage project risks and issues, maintaining clear and current documentation that gives stakeholders an accurate picture at all times.</li><li>Lead project governance including steering committee reporting, decision logs, and lessons learned, ensuring each delivery closes cleanly and feeds into continuous improvement.</li><li>Manage the stabilization and hypercare period following go-live, ensuring delivered systems are fully transitioned and receiving teams are prepared to take ownership. </li></ul>
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<p><strong>Your qualifications:</strong></p><br><br><ul><li>Formal education in IT, Computer Science, or a related field is welcome but what matters most is a strong track record of delivering complex IT projects.</li><li>6–8 years of experience in IT project delivery, change and release management, or delivery coordination in an enterprise environment.</li><li>Proven ability to lead multi-vendor, multi-workstream projects with complex dependencies and high stakeholder visibility.</li><li>Practical knowledge of ITIL change management, release planning, and deployment practices including rollback and hypercare.</li><li>Hands-on experience with requirements management, user stories, acceptance criteria, and functional testing coordination.</li><li>Experience delivering enterprise applications such as ERP, CMMS, HRIS, or similar SaaS and cloud-hosted systems.</li><li>Structured and rigorous, with meticulous planning habits and a strong instinct for protecting production stability.</li><li>A calm and decisive operator, comfortable running governance forums, managing competing priorities, and making clear calls under pressure.</li><li>Relevant certifications are a plus, particularly PMP, PRINCE2, or ITIL 4 Foundation.</li><li>Arabic required; strong professional English essential. Comfortable working on site and during off-hours cutovers.</li></ul>
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<p>This role is about delivering the systems that will run Egypt's first high-speed railway. For someone who combines strong delivery discipline with an interest in how enterprise applications are run and evolved long term, the path forward from here is a meaningful one.<br></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p>At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.<br>Key job responsibilities<br>As a Delivery Station Customer Service Agent, you will be responsible for:<br>• Communicating with customers directly on the telephone.<br>• Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved. <br>• Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.<br>• Providing exceptional attention to detail on every case and issue.<br>• Proactively finding solutions to problems with limited guidance.<br>• Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and virtual correspondence.<br>• Communicating effectively with senior leadership to highlight barriers and form solutions.<br>• Working confidently at pace with multiple online platforms and tech systems.<br>• Working in a fast-paced environment, within a restricted time frame.<br>• Working a Full-Time (40+ hours per week) schedule <br>• Work in an environment where the noise level varies and can be loud (hearing protection will be provided) <br>A day in the life<br>You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt.<br>Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers.<br>About the team<br>Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues. <br>Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers. <br>- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company<br>- Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity<br>- Experience with Microsoft Office including Outlook, Word, and Excel<br>- Speak, write, and read fluently in English, and have the ability to take direction in English<br>- Speak, write, and read fluently in Arabic<br>- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams<br>- Advanced and adaptable interpersonal communication skills.<br>- Familiarity and IT proficiency with multiple web browsers, data base searching and instant messenger tools.<br>- Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions<br>- Experience in an operational environment, such as logistics, retail, hospitality, or customer service<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div>
<strong>Description<br><br></strong>At Amazon, our mission is to be Earth’s most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand our logistics products and services including improving how we fulfill and deliver customer orders. We’re making history and the good news is that we’ve only just begun. At Amazon you get to Work with smart, passionate people who are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their packages on time, as promised. The role will also help connect customers with experts who can provide them the most accurate and up-to-date information about their packages. The work is beyond fulfilling and delivering customer orders; it’s making sure we put smiles on customer’s faces.<br><br>Key job responsibilities<br><br>As a Delivery Station Customer Service Agent, you will be responsible for:<br><br><ul><li> Communicating with customers directly on the telephone.</li><li> Empathizing, earning the trust and instilling confidence with the customer their issue can be resolved.</li><li> Deep diving with the customer to remove barriers for delivery and providing accurate information with the expectations of delivery.</li><li> Providing exceptional attention to detail on every case and issue.</li><li> Proactively finding solutions to problems with limited guidance.</li><li> Establishing and cementing strong collaborative working relationships with multiple workgroups within station. Through face-to-face communication and remote correspondence.</li><li> Communicating effectively with senior leadership to highlight barriers and form solutions.</li><li> Working confidently at pace with multiple online platforms and tech systems.</li><li> Working in a fast-paced environment, within a restricted time frame.</li><li> Working a Full-Time (40+ hours per week) schedule</li><li> Work in an environment where the noise level varies and can be loud (hearing protection will be provided)<br><br></li></ul>A day in the life<br><br>You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched out on road for delivery, the DSL team will action parcels which have failed delivery. Receiving correspondence from Customer Service or our Delivery Service Partners (DSPs), you will reach out to the customer to update them on their failed or potential to fail delivery, deep dive to resolve the issue and work with the customer and DSPs to find a solution to ensure the parcel is delivered same day or on the next attempt.<br><br>Within the logistics station, the DSL team are the only team who can connect to the customer directly. You are an integral part of the station and key to the resolution of delivery issues and connecting parcels with our customers.<br><br><strong>About The Team<br><br></strong>Our mission is to be Earth’s most customer-centric company, and few departments have as direct an impact on that mission as our Customer Service team. We're an inclusive team who empower and look after our people, so they have the time and energy to focus on our customers’ happiness. Our goal is to reduce customer effort every way we can, helping them get the best results quickly and efficiently. We support our self-service channels to offer expert insights into our customers’ most complex issues.<br><br>Within the DSL team, you will work as part of a nationwide team linked across different delivery sites throughout Egypt. We are dedicated to the very highest of standards in providing a first class delivery service and ensuring continued trust in all Amazon customers.<br><br><strong>Basic Qualifications<br><br></strong><ul><li> Speak, write, and read fluently in English</li><li> Experience in written and oral communication, including the ability to communicate with all levels in the organization (technical, business, executive)</li><li> Knowledge of internet navigation and research to find information about large amounts of data in a timely manner</li><li> Bachelor of Arts degree, or Bachelor's degree</li><li> Experience at Amazon, or experience with Microsoft Office products and applications<br><br></li></ul><strong>Preferred Qualifications<br><br></strong><ul><li> Experience in an operational environment, such as logistics, retail, hospitality, or customer service<br><br></li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.<br><br><br><strong>Company</strong> - Souq.com for E-Commerce LLC<br><br>Job ID: A10558828
AFS is Hiring | Acquiring Project Manager AFS Egypt is looking for an experienced Acquiring Project Manager to join our Delivery Management team in Cairo. In this role, you will take ownership of client project portfolios and lead the end-to-end delivery of acquiring solutions — from understanding client requirements and solution design through execution, testing, and transition to BAU. Duties & Responsibilities:Lead the design and delivery of solutions aligned with client business objectives Manage client service delivery, including risks, issues, and dependencies Work closely with clients, vendors, Product, Technology, and internal teams Prioritize and manage multiple client initiatives in a dynamic environment Lead project managers and Scrum teams to ensure successful delivery Manage multidisciplinary teams and key stakeholders Drive client initiatives from scoping and design through execution and transition Requirements:Minimum 7 years of professional experience, with strong experience in Cards & Payments and Acquiring Project Management certification such as PMP, PRINCE2, or PGMPStrong stakeholder management and communication skills Ability to engage confidently with senior business and technical stakeholders Excellent written and spoken English???? Location: New Cairo, Egypt If you are passionate about payments, client delivery, and managing complex initiatives, we would love to hear from you.
We're a Service Now Elite Partner delivering across Canada, Saudi Arabia and Egypt. Our Egypt practice is scaling, and we're building the delivery team behind it. That means genuine ownership from day one, senior Service Now people around you, and room to grow into more as we do.<br>The role You'll own Service Now implementations end to end for our Egypt and KSA clients. Not supporting a PM. Not running the process side while someone else carries delivery. You'll be the person accountable when the project lands, and the person clients call when it doesn't. Day to day that looks like:Owning delivery from scoping through go-live and into hypercare Running project governance — plans, RAID, steering, status that people actually read Managing the client relationship directly, including the difficult conversations Coordinating architects, developers and BAs across engagements Managing scope and change control so projects stay profitable Helping shape how we deliver as the Egypt practice grows<br>What we're looking for5+ years managing IT projects, with genuine Service Now implementation ownership. You've been the accountable PM on Service Now projects, not the BA, product owner or transition lead alongside one. Breadth across Service Now modules. ITSM is the baseline. ITOM, CSM, HRSD, SPM or ITAM exposure matters. Client-facing confidence. You can hold a steering committee, push back on scope, and keep a relationship intact while doing it. Arabic and English fluency. Some of our delivery is Arabic-first. PMP, PRINCE2, or SAFe — useful, not a dealbreaker if the delivery record is strong. Based in Cairo or able to work Cairo hours on a hybrid pattern.<br>Nice to have Service Now CSA or CIS certification Experience delivering for banking, telecom or public sector clients Prior work with a Service Now partner rather than in-house only Comfort with occasional travel to KSA<br>What you get End-to-end ownership from day one, not a piece of someone else's project A practice you help build rather than inherit Exposure across Egypt and KSA engagements Elite Partner delivery standards and the certification support that comes with it Hybrid working, Cairo-based
<p>We are looking for a Technical Program Manager who's responsible for leading data engineering and Business Intelligence (BI) teams throughout the project development lifecycle, ensuring successful delivery of data solutions aligned with business objectives. The role combines project management, Agile delivery, technical leadership, stakeholder engagement, and team development. </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead and influence technical teams and senior stakeholders on best practices in data engineering, SQL development, and BI reporting.</li><li>Manage, mentor, recruit, and develop data engineers and BI developers, ensuring clear roles, responsibilities, and deliverables.</li><li>Oversee the complete project development lifecycle, ensuring delivery milestones, objectives, timelines, scope, and resource requirements are met.</li><li>Lead Agile teams and guide project implementation, ensuring effective collaboration and timely resolution of project challenges.</li><li>Conduct regular technical and project meetings to review progress, address issues, and maintain alignment with project objectives.</li><li>Work closely with project leadership to identify organizational impediments, measure delivery performance, and implement continuous improvement strategies.</li><li>Establish standardized, reusable, efficient, and flexible delivery processes, practices, and tools.</li><li>Promote continuous improvement by implementing lessons learned from Agile retrospectives and encouraging adoption of improved working practices.</li><li>Manage customer expectations and maintain effective relationships with stakeholders, suppliers, and internal departments.</li><li>Evaluate hardware and software technology options, assessing costs, benefits, technical suitability, and business value.</li><li>Oversee the maintenance, installation, and ongoing performance of production technologies.</li><li>Manage project scope, schedules, resources, risks, and deliverables while ensuring quality and adherence to agreed objectives.</li><li>Coordinate multiple projects and assignments, prioritizing activities to meet business and delivery commitments.</li><li>Foster a collaborative team environment through coaching, knowledge sharing, performance management, and professional development.</li></ul><p><br></p><p><br></p><p><strong>Requirements</strong></p><ul><li>15–20+ years of project management experience, including at least two years of experience as a Scrum Master in Agile projects.</li><li>Experience completing at least 20 Agile project delivery cycles.</li><li>Certified ScrumMaster (CSM) or an equivalent recognized Agile qualification.</li><li>Hands-on experience with Agile project management tools such as Jira and Azure DevOps.</li><li>Working knowledge of SQL, databases, data engineering, and BI reporting platforms such as Qlik and Power BI.</li><li>Experience in the core banking domain is preferred.</li><li>Strong understanding of Agile methodologies, Scrum practices, sprint planning, backlog management, retrospectives, and continuous improvement.</li><li>Demonstrated leadership and team management experience, including coaching, mentoring, and developing technical professionals.</li><li>Strong project planning, scheduling, scope management, resource allocation, and delivery governance skills.</li><li>Excellent stakeholder management, customer relationship management, and problem-solving abilities.</li><li>Strong written and verbal communication skills, with the ability to influence senior stakeholders and collaborate across departments.</li><li>Excellent interpersonal, organizational, supervisory, multitasking, and prioritization skills.</li></ul><p><br></p>
This Position will serve Data Technical Office The Transformation Effectiveness Lead will focus on operational and tactical delivery excellence, embedding effectiveness and efficiency into transformation programs. The role is accountable for KPI-driven performance monitoring, continuous improvement, and supporting operational tasks as assigned. In addition, the role will actively support agile maturity progress and foster collaboration. This role requires a delivery oriented mindset with agility to toggle across diverse tasks while maintaining high focus an timeliness delivery. Key Responsibilities:• Support continuous improvement & transformation initiatives.• Monitor performance metrics and provide transparent reporting.• Support agile maturity progress across teams.• Execute assigned operational tasks seamlessly.• Enhance cross-functional team synergies to improve collaboration and outcomes.• Monitor risks and ensure compliance with governance frameworks.• Drive operational effectiveness and efficiency in processes, working procedures and workflows. Requirements:• Education: Bachelor’s degree in Computer Science, Information Systems, Engineering, or Business Administration.• Agile related certificate is a plus (Agile, Scrum, SAFe)• Experience: 7–10 years in data, technology, or transformation roles, with at least 5 years in agile delivery-focused positions. Skills:• Strong knowledge of Agile frameworks• Advanced reporting and analytical capability• Strong communication skills• Hands-on operational execution• Experience in fostering cross-functional collaboration and agile maturity
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<br><p><b>Job Description:</b></p><br><br><p>We are looking for an Operations Executive to support the end-to-end delivery of media campaigns across multiple channels and clients. The role is responsible for ensuring the seamless execution of campaign operations, from booking to reporting, reconciliation, and billing support. Work closely with trading teams, media partners, suppliers, and internal stakeholders to ensure campaigns are delivered accurately, on time, and in line with client expectations. This role also plays a key part in driving operational excellence, process improvement, and data accuracy across campaign delivery and financial administration.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Coordinate and support the end-to-end operational execution of media campaigns, ensuring all activities are delivered accurately and within agreed timelines.</li><li>Manage campaign bookings, material specifications, asset collection, and material distribution to ensure compliance with media owner requirements and client expectations.</li><li>Monitor campaign progress and proactively identify and resolve operational issues that may impact delivery.</li><li>Collaborate with internal trading, planning, and client service teams to ensure campaigns are launched and delivered seamlessly.</li><li>Build and maintain effective working relationships with internal teams, media partners, suppliers, and external stakeholders.</li><li>Act as a key point of coordination between Media Operations, Trading, Finance, and media vendors to ensure smooth campaign execution.</li><li>Support media brand partners through the timely and accurate execution of operational tasks related to campaign delivery.</li><li>Extract, consolidate, and validate campaign data from media systems </li><li>Prepare spend reconciliation reports.</li><li>Ensure reporting outputs are accurate, consistent, and aligned with agreed reporting standards and timelines.</li><li>Support client and internal billing processes through invoice vouching and validation.</li><li>Reconcile media delivery records against supplier invoices and campaign bookings.</li><li>Investigate and resolve invoice discrepancies, billing mismatches, and delivery variances within established service-level timelines.</li><li>Maintain accurate records of campaign costs, media delivery, and financial documentation.</li><li>Partner with team members and leadership to identify opportunities to improve workflows, streamline processes, and enhance campaign delivery efficiency.</li><li>Contribute to continuous improvement initiatives aimed at increasing operational effectiveness, reducing errors, and improving client satisfaction.</li><li>Ensure compliance with internal processes, financial controls, and operational best practices.</li><li>Provide general administrative and operational support to the trading and media operations teams as required.</li><li>Assist in special projects, system updates, and business initiatives that support the broader media operations function.</li></ul><br><p><b>Requirements</b></p><br><br><ul><li>Strong attention to detail and excellent organizational skills.</li><li>Ability to manage multiple campaigns and deadlines simultaneously.</li><li>Advanced proficiency in Excel and reporting tools.</li><li>Effective communication and stakeholder management skills.</li><li>Ability to work collaboratively in a fast-paced, deadline-driven environment.</li></ul><br><p><b>Location:</b></p><br><br>Cairo<br><p><b>Brand:</b></p><br><br>Carat<br><p><b>Time Type:</b></p><br><br>Full time<br><p><b>Contract Type:</b></p><br><br>Permanent<br> </div>
<p>We are looking for an Operations Executive to support the end-to-end delivery of media campaigns across multiple channels and clients. The role is responsible for ensuring the seamless execution of campaign operations, from booking to reporting, reconciliation, and billing support. Work closely with trading teams, media partners, suppliers, and internal stakeholders to ensure campaigns are delivered accurately, on time, and in line with client expectations. This role also plays a key part in driving operational excellence, process improvement, and data accuracy across campaign delivery and financial administration.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate and support the end-to-end operational execution of media campaigns, ensuring all activities are delivered accurately and within agreed timelines.</li><li>Manage campaign bookings, material specifications, asset collection, and material distribution to ensure compliance with media owner requirements and client expectations.</li><li>Monitor campaign progress and proactively identify and resolve operational issues that may impact delivery.</li><li>Collaborate with internal trading, planning, and client service teams to ensure campaigns are launched and delivered seamlessly.</li><li>Build and maintain effective working relationships with internal teams, media partners, suppliers, and external stakeholders.</li><li>Act as a key point of coordination between Media Operations, Trading, Finance, and media vendors to ensure smooth campaign execution.</li><li>Support media brand partners through the timely and accurate execution of operational tasks related to campaign delivery.</li><li>Extract, consolidate, and validate campaign data from media systems</li><li>Prepare spend reconciliation reports.</li><li>Ensure reporting outputs are accurate, consistent, and aligned with agreed reporting standards and timelines.</li><li>Support client and internal billing processes through invoice vouching and validation.</li><li>Reconcile media delivery records against supplier invoices and campaign bookings.</li><li>Investigate and resolve invoice discrepancies, billing mismatches, and delivery variances within established service-level timelines.</li><li>Maintain accurate records of campaign costs, media delivery, and financial documentation.</li><li>Partner with team members and leadership to identify opportunities to improve workflows, streamline processes, and enhance campaign delivery efficiency.</li><li>Contribute to continuous improvement initiatives aimed at increasing operational effectiveness, reducing errors, and improving client satisfaction.</li><li>Ensure compliance with internal processes, financial controls, and operational best practices.</li><li>Provide general administrative and operational support to the trading and media operations teams as required.</li><li>Assist in special projects, system updates, and business initiatives that support the broader media operations function.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong attention to detail and excellent organizational skills.</li><li>Ability to manage multiple campaigns and deadlines simultaneously.</li><li>Advanced proficiency in Excel and reporting tools.</li><li>Effective communication and stakeholder management skills.</li><li>Ability to work collaboratively in a fast-paced, deadline-driven environment.</li></ul>