Shipping representative Jobs

<p><strong>Job Summary</strong> The Delivery Associate Team Lead is responsible for leading and supervising the Delivery Associate team, ensuring smooth daily delivery operations, achieving performance targets, and maintaining high service quality. The role involves monitoring team performance, preparing performance reports, and handling operational issues and escalations to ensure on-time shipment delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and supervise the Delivery Associate team to ensure effective daily operations.</li><li>Monitor daily delivery activities and overall team performance.</li><li>Track key performance indicators (KPIs) and identify areas for improvement.</li><li>Prepare and maintain daily, weekly, and monthly performance reports.</li><li>Follow up on shipment status and ensure deliveries are completed on time.</li><li>Monitor service quality and ensure compliance with operational standards.</li><li>Handle operational issues, complaints, and escalations in a timely manner.</li><li>Coordinate with relevant departments to resolve delivery-related issues.</li><li>Support Delivery Associates in achieving their performance targets.</li><li>Identify operational challenges and recommend effective solutions.</li><li>Ensure that all delivery processes and procedures are properly followed.</li><li>Provide regular updates and performance feedback to management.</li></ul><p><strong>Required Skills</strong></p><ul><li>Reports</li><li>Performance</li><li>Team Performance</li><li>Support</li><li>Key Performance Indicators</li><li>Operations</li><li>Daily Operations</li><li>Compliance</li><li>Deliveries</li><li>Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p><strong>Job Summary</strong> The Delivery Associate Team Lead is responsible for leading and supervising the Delivery Associate team, ensuring smooth daily delivery operations, achieving performance targets, and maintaining high service quality. The role involves monitoring team performance, preparing performance reports, and handling operational issues and escalations to ensure on-time shipment delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and supervise the Delivery Associate team to ensure effective daily operations.</li><li>Monitor daily delivery activities and overall team performance.</li><li>Track key performance indicators (KPIs) and identify areas for improvement.</li><li>Prepare and maintain daily, weekly, and monthly performance reports.</li><li>Follow up on shipment status and ensure deliveries are completed on time.</li><li>Monitor service quality and ensure compliance with operational standards.</li><li>Handle operational issues, complaints, and escalations in a timely manner.</li><li>Coordinate with relevant departments to resolve delivery-related issues.</li><li>Support Delivery Associates in achieving their performance targets.</li><li>Identify operational challenges and recommend effective solutions.</li><li>Ensure that all delivery processes and procedures are properly followed.</li><li>Provide regular updates and performance feedback to management.</li></ul><p><strong>Required Skills</strong></p><ul><li>Reports</li><li>Performance</li><li>Team Performance</li><li>Support</li><li>Key Performance Indicators</li><li>Operations</li><li>Daily Operations</li><li>Compliance</li><li>Deliveries</li><li>Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<p><strong>Job Summary</strong> The Delivery Associate Team Lead is responsible for leading and supervising the Delivery Associate team, ensuring smooth daily delivery operations, achieving performance targets, and maintaining high service quality. The role involves monitoring team performance, preparing performance reports, and handling operational issues and escalations to ensure on-time shipment delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead and supervise the Delivery Associate team to ensure effective daily operations.</li><li>Monitor daily delivery activities and overall team performance.</li><li>Track key performance indicators (KPIs) and identify areas for improvement.</li><li>Prepare and maintain daily, weekly, and monthly performance reports.</li><li>Follow up on shipment status and ensure deliveries are completed on time.</li><li>Monitor service quality and ensure compliance with operational standards.</li><li>Handle operational issues, complaints, and escalations in a timely manner.</li><li>Coordinate with relevant departments to resolve delivery-related issues.</li><li>Support Delivery Associates in achieving their performance targets.</li><li>Identify operational challenges and recommend effective solutions.</li><li>Ensure that all delivery processes and procedures are properly followed.</li><li>Provide regular updates and performance feedback to management.</li></ul><p><strong>Required Skills</strong></p><ul><li>Reports</li><li>Performance</li><li>Team Performance</li><li>Support</li><li>Key Performance Indicators</li><li>Operations</li><li>Daily Operations</li><li>Compliance</li><li>Deliveries</li><li>Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<ul> <li> <strong>Project Delivery &amp; Execution</strong> </li> <li>Lead and oversee the effective execution of assigned projects, ensuring delivery against agreed scope, requirements, timelines, quality standards, and business objectives.</li> <li>Coordinate with project teams, technical teams, business stakeholders, and other relevant functions to ensure smooth project execution.</li> <li>Monitor project progress, identify delivery risks and dependencies, and drive timely resolution of issues and escalations.</li> <li>Ensure effective communication of project status, key milestones, risks, and critical issues to relevant stakeholders and leadership.</li> <li>Support effective resource coordination and utilization across assigned projects in collaboration with relevant functional and delivery leaders.</li> <li>Ensure alignment between project requirements, client expectations, delivery capabilities, and available resources.</li> <li>Drive continuous improvement in delivery processes, ways of working, and execution efficiency.</li> <li> <strong>Egypt Operations &amp; Site Coordination</strong> </li> <li>Act as the senior on-ground coordination point for the Egypt operation and facilitate effective day-to-day operational functioning.</li> <li>Coordinate local operational priorities across Delivery, HR, Finance, Administration, IT, and other teams based in Egypt.</li> <li>Ensure alignment and effective communication between Egypt-based teams and their respective functional leadership in Dubai.</li> <li>Coordinate site-level requirements, operational initiatives, and local business needs, ensuring timely execution through the appropriate functional teams.</li> <li>Identify operational challenges and escalate critical Egypt-specific issues to the appropriate leadership.</li> <li>Support the effective implementation of business initiatives, policies, processes, and organizational priorities within the Egypt operation.</li> <li>Promote collaboration, accountability, and effective cross-functional coordination across the Egypt office.</li> <li> <strong>Stakeholder &amp; Cross-Functional Management</strong> </li> <li>Build strong working relationships with senior stakeholders across Delivery, Technology, Sales, HR, Finance, and Corporate Functions.</li> <li>Facilitate effective communication and collaboration between Egypt-based teams and regional/global leadership.</li> <li>Act as a key escalation point for local operational and cross-functional matters.</li> <li>Ensure stakeholders are aligned on priorities, dependencies, timelines, and required actions.</li> <li>Support leadership in addressing operational challenges and driving timely decisions.</li> <li> <strong>People &amp; Team Coordination</strong> </li> <li>Provide operational leadership and coordination to Egypt-based teams without replacing the functional management structure.</li> <li>Support workforce and resource planning in collaboration with respective functional and delivery leaders.</li> <li>Promote a collaborative, accountable, and high-performance working environment.</li> <li>Identify capability, resource, or organizational gaps and coordinate with the relevant functional leadership to address them.</li> <li>Support employee engagement and site-level initiatives in coordination with HR and respective functional leaders.</li> <li> <strong>Governance, Risk &amp; Continuous Improvement</strong> </li> <li>Ensure adherence to established delivery governance, operational processes, and organizational standards.</li> <li>Monitor operational and delivery risks and ensure appropriate mitigation and escalation.</li> <li>Drive initiatives that improve operational efficiency, delivery effectiveness, and cross-functional collaboration.</li> <li>Establish appropriate operational reporting and provide management with visibility on key delivery and site-level matters.</li> <li>Ensure local execution remains aligned with regional business priorities and governance frameworks.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Business Administration, Engineering, Information Technology, or a related field.</li> </ul> <ul> <li>10+ years of relevant professional experience, with significant experience in project/program delivery and operational management.</li> </ul> <ul> <li>Proven experience managing complex projects, cross-functional teams, and multiple stakeholders.</li> <li>Experience within a technology, software, IT services, digital transformation, or similar environment is highly preferred.</li> <li>Demonstrated experience working across geographically distributed teams and regional/global organizations.</li> <li>Strong understanding of project delivery, operational governance, resource management, and stakeholder management.</li> <li>Experience in a senior management or leadership position with responsibility for delivery execution and/or operations.</li></ul>

Job Description <ul> <li> <strong>Project Delivery &amp; Execution</strong> </li> <li>Lead and oversee the effective execution of assigned projects, ensuring delivery against agreed scope, requirements, timelines, quality standards, and business objectives.</li> <li>Coordinate with project teams, technical teams, business stakeholders, and other relevant functions to ensure smooth project execution.</li> <li>Monitor project progress, identify delivery risks and dependencies, and drive timely resolution of issues and escalations.</li> <li>Ensure effective communication of project status, key milestones, risks, and critical issues to relevant stakeholders and leadership.</li> <li>Support effective resource coordination and utilization across assigned projects in collaboration with relevant functional and delivery leaders.</li> <li>Ensure alignment between project requirements, client expectations, delivery capabilities, and available resources.</li> <li>Drive continuous improvement in delivery processes, ways of working, and execution efficiency.</li> <li> <strong>Egypt Operations &amp; Site Coordination</strong> </li> <li>Act as the senior on-ground coordination point for the Egypt operation and facilitate effective day-to-day operational functioning.</li> <li>Coordinate local operational priorities across Delivery, HR, Finance, Administration, IT, and other teams based in Egypt.</li> <li>Ensure alignment and effective communication between Egypt-based teams and their respective functional leadership in Dubai.</li> <li>Coordinate site-level requirements, operational initiatives, and local business needs, ensuring timely execution through the appropriate functional teams.</li> <li>Identify operational challenges and escalate critical Egypt-specific issues to the appropriate leadership.</li> <li>Support the effective implementation of business initiatives, policies, processes, and organizational priorities within the Egypt operation.</li> <li>Promote collaboration, accountability, and effective cross-functional coordination across the Egypt office.</li> <li> <strong>Stakeholder &amp; Cross-Functional Management</strong> </li> <li>Build strong working relationships with senior stakeholders across Delivery, Technology, Sales, HR, Finance, and Corporate Functions.</li> <li>Facilitate effective communication and collaboration between Egypt-based teams and regional/global leadership.</li> <li>Act as a key escalation point for local operational and cross-functional matters.</li> <li>Ensure stakeholders are aligned on priorities, dependencies, timelines, and required actions.</li> <li>Support leadership in addressing operational challenges and driving timely decisions.</li> <li> <strong>People &amp; Team Coordination</strong> </li> <li>Provide operational leadership and coordination to Egypt-based teams without replacing the functional management structure.</li> <li>Support workforce and resource planning in collaboration with respective functional and delivery leaders.</li> <li>Promote a collaborative, accountable, and high-performance working environment.</li> <li>Identify capability, resource, or organizational gaps and coordinate with the relevant functional leadership to address them.</li> <li>Support employee engagement and site-level initiatives in coordination with HR and respective functional leaders.</li> <li> <strong>Governance, Risk &amp; Continuous Improvement</strong> </li> <li>Ensure adherence to established delivery governance, operational processes, and organizational standards.</li> <li>Monitor operational and delivery risks and ensure appropriate mitigation and escalation.</li> <li>Drive initiatives that improve operational efficiency, delivery effectiveness, and cross-functional collaboration.</li> <li>Establish appropriate operational reporting and provide management with visibility on key delivery and site-level matters.</li> <li>Ensure local execution remains aligned with regional business priorities and governance frameworks.Company Description</li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Business Administration, Engineering, Information Technology, or a related field.</li> </ul> <ul> <li>10+ years of relevant professional experience, with significant experience in project/program delivery and operational management.</li> </ul> <ul> <li>Proven experience managing complex projects, cross-functional teams, and multiple stakeholders.</li> <li>Experience within a technology, software, IT services, digital transformation, or similar environment is highly preferred.</li> <li>Demonstrated experience working across geographically distributed teams and regional/global organizations.</li> <li>Strong understanding of project delivery, operational governance, resource management, and stakeholder management.</li> <li>Experience in a senior management or leadership position with responsibility for delivery execution and/or operations.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Code 81 is established in 2023, CODE81 operates autonomously from within the Technology Cluster of Ghobash Group as a highly agile services driven organization, committed to enabling future thinkers.</p><br><br>Job Description<br><ul><li><strong>Project Delivery &amp; Execution</strong></li><li>Lead and oversee the effective execution of assigned projects, ensuring delivery against agreed scope, requirements, timelines, quality standards, and business objectives.</li><li>Coordinate with project teams, technical teams, business stakeholders, and other relevant functions to ensure smooth project execution.</li><li>Monitor project progress, identify delivery risks and dependencies, and drive timely resolution of issues and escalations.</li><li>Ensure effective communication of project status, key milestones, risks, and critical issues to relevant stakeholders and leadership.</li><li>Support effective resource coordination and utilization across assigned projects in collaboration with relevant functional and delivery leaders.</li><li>Ensure alignment between project requirements, client expectations, delivery capabilities, and available resources.</li><li>Drive continuous improvement in delivery processes, ways of working, and execution efficiency.</li><li><strong>Egypt Operations &amp; Site Coordination</strong></li><li>Act as the senior on-ground coordination point for the Egypt operation and facilitate effective day-to-day operational functioning.</li><li>Coordinate local operational priorities across Delivery, HR, Finance, Administration, IT, and other teams based in Egypt.</li><li>Ensure alignment and effective communication between Egypt-based teams and their respective functional leadership in Dubai.</li><li>Coordinate site-level requirements, operational initiatives, and local business needs, ensuring timely execution through the appropriate functional teams.</li><li>Identify operational challenges and escalate critical Egypt-specific issues to the appropriate leadership.</li><li>Support the effective implementation of business initiatives, policies, processes, and organizational priorities within the Egypt operation.</li><li>Promote collaboration, accountability, and effective cross-functional coordination across the Egypt office.</li><li><strong>Stakeholder &amp; Cross-Functional Management</strong></li><li>Build strong working relationships with senior stakeholders across Delivery, Technology, Sales, HR, Finance, and Corporate Functions.</li><li>Facilitate effective communication and collaboration between Egypt-based teams and regional/global leadership.</li><li>Act as a key escalation point for local operational and cross-functional matters.</li><li>Ensure stakeholders are aligned on priorities, dependencies, timelines, and required actions.</li><li>Support leadership in addressing operational challenges and driving timely decisions.</li><li><strong>People &amp; Team Coordination</strong></li><li>Provide operational leadership and coordination to Egypt-based teams without replacing the functional management structure.</li><li>Support workforce and resource planning in collaboration with respective functional and delivery leaders.</li><li>Promote a collaborative, accountable, and high-performance working environment.</li><li>Identify capability, resource, or organizational gaps and coordinate with the relevant functional leadership to address them.</li><li>Support employee engagement and site-level initiatives in coordination with HR and respective functional leaders.</li><li><strong>Governance, Risk &amp; Continuous Improvement</strong></li><li>Ensure adherence to established delivery governance, operational processes, and organizational standards.</li><li>Monitor operational and delivery risks and ensure appropriate mitigation and escalation.</li><li>Drive initiatives that improve operational efficiency, delivery effectiveness, and cross-functional collaboration.</li><li>Establish appropriate operational reporting and provide management with visibility on key delivery and site-level matters.</li><li>Ensure local execution remains aligned with regional business priorities and governance frameworks.</li></ul><br>Qualifications<br><ul><li>Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.</li></ul><ul><li>10+ years of relevant professional experience, with significant experience in project/program delivery and operational management.</li></ul><ul><li>Proven experience managing complex projects, cross-functional teams, and multiple stakeholders.</li><li>Experience within a technology, software, IT services, digital transformation, or similar environment is highly preferred.</li><li>Demonstrated experience working across geographically distributed teams and regional/global organizations.</li><li>Strong understanding of project delivery, operational governance, resource management, and stakeholder management.</li><li>Experience in a senior management or leadership position with responsibility for delivery execution and/or operations.</li></ul><br><br> </div>

<div> <div><br></div><div> </div> </div> <div> <div> <b>About this Role</b> </div> <div> <p> </p> <p>We are seeking an experienced professional to lead the delivery of Service Transition projects and programmes across the Business Operations &amp; Transformation portfolio, with a key focus on the VOIS service line. The role is responsible for ensuring that business outcomes are achieved on time, within budget, and to agreed quality standards, while driving execution excellence, stakeholder alignment, risk management, and continuous improvement of transition methodologies across VOIS, Local Markets, and Group Functions.<br>What you will do</p> </div> </div> <div> <div> <b>What you ll do</b> </div> <div> <p> </p> <p>Lead and own the delivery of transition requirements across a portfolio of projects and programmes.<br>Apply VOIS Transition Methodology, ensuring governance, documentation, controls, and deliverables meet required standards.<br>Manage programme execution within agreed scope, budget, timelines, and quality expectations.<br>Build and maintain strong relationships with senior stakeholders, including business owners, programme leads, vendors, system integrators, Local Markets, and Group Functions.<br>Provide accurate and transparent reporting on project health, risks, issues, dependencies, and delivery progress.<br>Identify risks, opportunities, and interdependencies early, working with stakeholders to define mitigation plans and remove blockers.<br>Apply Agile, Lean, Waterfall, and SAFe principles where appropriate to enhance delivery discipline and business value.</p> </div> </div> <div> <div> <b>Who you are</b> </div> <div> <p> </p> <p>Brings strong experience in operations, service delivery, transition management, or programme/project delivery.<br>Demonstrates the ability to work across cross-functional initiatives involving business, technology, delivery, and external partners.<br>Possesses confident stakeholder management skills, including managing senior escalations with clarity and professionalism.<br>Comfortable navigating ambiguity and complexity, translating unclear requirements into structured delivery plans.<br>Skilled at influencing outcomes across virtual, matrix, and cross-cultural teams.<br>Demonstrates a strategic mindset with strong attention to detail and a focus on delivery outcomes.<br>Shows cross-cultural awareness when working with global stakeholders.<br>Applies an Agile mindset with a practical understanding of Lean and process management approaches.<br>At least 3-5 years in transition, service delivery, or programme/project delivery.<br>Holds working knowledge of IT architecture, implementation, and service readiness activities.<br>Holds recognised certifications such as PMP, Prince2, or CSM; additional Agile certifications (e.g. SAFe) are advantageous.</p> </div> </div> <div> <div> <b>Not a perfect fit?</b> </div> <div> <p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p> </div> </div> <div> <div> <b>What's in it for you</b> </div> <div> <p>Opportunity to lead complex, high-impact transition programmes across global markets.<br>Exposure to senior stakeholders and cross-functional teams within VOIS and the wider Vodafone Group.<br>A collaborative environment that encourages continuous improvement and innovation in delivery methodologies.<br>The chance to shape and enhance transition frameworks and governance practices.<br>Contribution to strategic objectives including business growth, productivity, and improved time-to-market.</p> </div> </div> <div> <div> <b>What skills you will learn</b> </div> <div> <p>Advanced programme and transition management techniques in a global delivery context.<br>Expertise in governance frameworks, delivery assurance, and risk management practices.<br>Enhanced stakeholder engagement and influencing capabilities across senior leadership levels.<br>Practical application of Agile, SAFe, Lean, and hybrid delivery models.<br>Broader understanding of telecom operations, IT architecture, and service readiness processes.</p> </div> </div> <div> <div><br></div></div>

Responsibilities Monitor and analyze the quality of video delivery across digital platforms and use collected data to enhance video delivery performance. Plan, design, and evaluate video encoding algorithms, encoding parameters, andstreaming protocols used in MBC’s digital video library. Optimize video caching strategies to ensure the best possible playback and delivery experience for end users. Maintain video security and DRM policies, while continuously improving all aspectsof content protection and video security. Automate encoding, video preparation, and video delivery workflows. Troubleshoot and resolve issues related to video delivery, video processing, encoding,packaging, and preparation for streaming. Collaborate with engineering, media operations, and product teams to improve videoperformance, reliability, and scalability. Analyze performance metrics and logs to identify bottlenecks, playback issues, latencyproblems, and delivery failures. Keep up to date with emerging technologies, new products, applications, and trends inthe digital media and streaming industry.<br>Requirements Strong experience with Python for automation, scripting, data analysis, and workflowoptimization. Hands-on experience with cloud platforms, preferably AWS or GCP. Experience with CI/CD practices and automated deployment workflows. Good understanding of software engineering principles, debugging, monitoring, andoperational support. Ability to analyze logs, metrics, and performance data to identify and resolve technicalissues. Strong troubleshooting skills and the ability to work on complex technical problems related to video delivery and streaming. Good communication skills and ability to work collaboratively with cross-functionalteams. Experience Experience with Java. Experience with Terraform or infrastructure-as-code tools. Experience with media streaming, video encoding, packaging, CDN delivery, or OTTplatforms. Experience with Git Lab pipelines. Knowledge of video streaming protocols such as HLS, DASH, or CMAF. Familiarity with DRM technologies and content protection workflows. Experience with CDN behavior, caching strategies, and performance optimization. Understanding of video codecs, bitrate ladders, adaptive bitrate streaming, and videoquality optimization.

Responsibilities Monitor and analyze the quality of video delivery across digital platforms and use collected data to enhance video delivery performance. Plan, design, and evaluate video encoding algorithms, encoding parameters, andstreaming protocols used in MBC’s digital video library. Optimize video caching strategies to ensure the best possible playback and delivery experience for end users. Maintain video security and DRM policies, while continuously improving all aspectsof content protection and video security. Automate encoding, video preparation, and video delivery workflows. Troubleshoot and resolve issues related to video delivery, video processing, encoding,packaging, and preparation for streaming. Collaborate with engineering, media operations, and product teams to improve videoperformance, reliability, and scalability. Analyze performance metrics and logs to identify bottlenecks, playback issues, latencyproblems, and delivery failures. Keep up to date with emerging technologies, new products, applications, and trends inthe digital media and streaming industry.<br>Requirements Strong experience with Python for automation, scripting, data analysis, and workflowoptimization. Hands-on experience with cloud platforms, preferably AWS or GCP. Experience with CI/CD practices and automated deployment workflows. Good understanding of software engineering principles, debugging, monitoring, andoperational support. Ability to analyze logs, metrics, and performance data to identify and resolve technicalissues. Strong troubleshooting skills and the ability to work on complex technical problems related to video delivery and streaming. Good communication skills and ability to work collaboratively with cross-functionalteams. Experience Experience with Java. Experience with Terraform or infrastructure-as-code tools. Experience with media streaming, video encoding, packaging, CDN delivery, or OTTplatforms. Experience with Git Lab pipelines. Knowledge of video streaming protocols such as HLS, DASH, or CMAF. Familiarity with DRM technologies and content protection workflows. Experience with CDN behavior, caching strategies, and performance optimization. Understanding of video codecs, bitrate ladders, adaptive bitrate streaming, and videoquality optimization.

Great products aren't just built — they're delivered, sprint after sprint. We're hiring a Senior Scrum Master to make that happen. ????<br>Fotopia builds AI-powered document-processing products (Foto Verifai, Fotognize, Foto Find, Foto Suite) used across MENA, as part of the WIN Holding group. Our Egypt engineering hub is scaling fast — and we need someone to keep delivery sharp.<br>???? Role: Senior Scrum Master???? Cairo, Egypt · Onsite???? 5–8 years · Full-time · Agile software delivery across product teams<br>As our Senior Scrum Master, you'll own agile delivery health across 1–3 software teams and raise the maturity of agile practice across the organization. You'll turn ceremonies into real momentum, give leadership reliable delivery metrics, and coach the people around you — with a clear target of ≥85% sprint predictability.<br>???? What you'll do:• Facilitate all Scrum ceremonies for 1–3 software development teams• Coach teams, product owners and stakeholders on agile values and practices• Build delivery dashboards; surface progress, risks and dependencies to management• Track velocity, burndown and cycle time; run data-informed retrospectives• Identify and remove impediments; manage cross-team dependencies and risks• Mentor junior Scrum Masters and support scaling (Scrum of Scrums, SAFe)<br>???? Technical skills we're after:• Certified Scrum Master (CSM) or Professional Scrum Master (PSM I/II)• SAFe or Kanban certification is a plus• Hands-on with Jira, Azure Dev Ops or similar — including dashboards and reporting• Strong delivery-metrics literacy (velocity, burndown, cycle time)<br>???? What else we're looking for:• 5–8 years as a Scrum Master or agile delivery lead, coaching multiple teams• Strong facilitation, coaching and conflict-resolution skills• Bachelor's in Computer Science, Engineering, Business or related field• Fluent English and Arabic, written and spoken<br>???? Interested — or know someone who'd be perfect? DM me or hit Easy Apply. Let's talk.<br>#Hiring #Cairo Jobs #Scrum Master #Agile Delivery #Egypt Tech #Fotopia

<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture About this Role We are seeking a highly motivated Technical Product Owner &amp; Scrum Master to support products and agile delivery initiatives serving the German market. This role combines product ownership, agile delivery leadership, and technical collaboration to ensure business requirements are translated into high-quality, development-ready solutions. The successful candidate will act as the key link between business stakeholders and engineering teams, driving backlog management, delivery execution, stakeholder alignment, and continuous improvement. The role is particularly suited to individuals with a strong understanding of AI technologies, Generative AI, software development practices, and Agile ways of working.</p> <h3>What you ll do</h3> <ul> <li>Own and manage the product backlog, ensuring alignment with business objectives, delivery commitments, and team readiness.</li> <li>Partner with business Product Owners and stakeholders to understand, clarify, refine, and translate requirements into clear user stories, acceptance criteria, and development-ready work items.</li> <li>Serve as the primary connection between stakeholders and development teams, ensuring shared understanding and successful delivery of requirements.</li> <li>Collaborate closely with developers on a day-to-day basis to support requirement clarification and implementation.</li> <li>Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.</li> <li>Promote Agile best practices while maintaining a pragmatic, delivery-focused mindset.</li> <li>Identify and remove delivery impediments, manage dependencies, and proactively address risks.</li> <li>Monitor sprint progress and communicate delivery status, priorities, risks, and outcomes to stakeholders.</li> <li>Foster collaboration, transparency, accountability, and continuous improvement across business and technical teams.</li> <li>Support AI-related product discussions, capability planning, and delivery activities by applying knowledge of emerging AI technologies and trends.</li> <li>Work effectively with distributed and international teams to achieve delivery objectives.</li> </ul> <h3>What skills you will learn</h3> <ul> <li>Advanced product backlog ownership and prioritisation techniques.</li> <li>Practical application of Generative AI and AI-powered product delivery concepts.</li> <li>Stakeholder management and business-to-technology translation skills.</li> <li>Agile delivery leadership and facilitation across international teams.</li> <li>Risk management, dependency management, and delivery governance practices.</li> <li>Enhanced knowledge of software architecture, APIs, integrations, and modern engineering approaches.</li> </ul><p><strong>Desired Candidate Profile</strong></p><h3>Who you are</h3> <ul> <li>Proven experience as a Technical Product Owner, Scrum Master, or a similar Agile delivery professional.</li> <li>Strong knowledge of AI technologies, Generative AI, and AI-enabled products, with the ability to apply these concepts within product delivery.</li> <li>Solid understanding of software development principles, system integrations, APIs, and modern engineering practices.</li> <li>Hands-on experience managing product backlogs and converting business requirements into actionable delivery plans.</li> <li>Excellent stakeholder management, communication, and workshop facilitation skills.</li> <li>Experience working collaboratively with software development teams in Agile environments.</li> <li>Strong analytical and problem-solving capabilities with the confidence to facilitate decision-making in fast-paced settings.</li> <li>Ability to balance business priorities, technical considerations, and delivery constraints effectively.</li> <li>Nice to have: Experience supporting German stakeholders, customers, or Product Owners. German language proficiency. Scrum and/or Product Owner certifications such as PSM, CSM, PSPO, CSPO, or equivalent. Experience working with geographically distributed or global teams.</li> </ul> <p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>

<p>We are looking for delivery-focused Project Managers who can independently manage complex technology projects within a banking environment.</p><p><strong>Required Experience</strong></p><p>Minimum 3 5 years of Project Management / Technology Delivery experience. Strong experience managing medium to large technology projects. Banking / Financial Services experience is highly preferred. Experience managing multiple parallel workstreams, teams, and dependencies. Previous exposure to integration-heavy or transformation projects is preferred.</p><p><strong>Project &amp; Delivery Management</strong></p><p>Candidates should have strong hands-on experience in:</p><ul><li>End-to-end project planning and execution.</li><li>High-level and detailed project plans.</li><li>Milestone and dependency management.</li><li>RAID management.</li><li>Resource and capacity planning.</li><li>Baseline vs. forecast tracking.</li><li>Release and Go-Live planning.</li><li>Recovery plans for delayed projects.</li><li>Executive status reporting and management dashboards.</li><li>Escalation and action tracking.</li></ul><p><strong>Agile / Scrum</strong></p><p>Strong practical knowledge of:</p><ul><li>Sprint Planning.</li><li>Daily Stand-ups.</li><li>Sprint Reviews and Retrospectives.</li><li>Backlog management.</li><li>Story / Task / Bug lifecycle.</li><li>Sprint capacity and delivery forecasting.</li><li>Agile delivery governance.</li></ul><p>We are not looking for Scrum Masters who only facilitate ceremonies. The candidate should be able to own overall project delivery.</p><p><strong>Technical Understanding</strong></p><p>The candidate does not need to be a developer, but should be comfortable managing discussions related to:</p><ul><li>APIs and system integrations.</li><li>Backend and Frontend development.</li><li>Middleware / ESB.</li><li>Legacy systems and modernization.</li><li>Integration dependencies.</li><li>Environments and deployments.</li><li>Technical blockers and defects.</li></ul><p><strong>Testing &amp; Release Management</strong></p><p>Good understanding of the delivery lifecycle, including:</p><ul><li>Development</li><li>Integration Testing</li><li>SIT</li><li>UAT</li><li>Go-Live</li><li>Hypercare</li></ul><p>Candidates should be familiar with:</p><ul><li>Defect management and prioritization.</li><li>SIT/UAT readiness.</li><li>Test-data and environment dependencies.</li><li>Code freeze and release readiness.</li><li>Go-Live criteria and production support.</li></ul><p><strong>Stakeholder Management</strong></p><p>The candidate should be capable of independently coordinating with:</p><ul><li>Development Teams.</li><li>Technical Leads / Architects.</li><li>QA and Testing Teams.</li><li>Product Owners / Business Teams.</li><li>Infrastructure and Security Teams.</li><li>External delivery partners.</li><li>Senior Management.</li></ul><p>Strong communication, follow-up, negotiation, and escalation skills are essential.</p><p><strong>Required Tools</strong></p><p>Strong hands-on experience with:</p><ul><li>Jira</li><li>Microsoft Excel</li><li>PowerPoint</li><li>Microsoft Project</li></ul><p>Experience with Confluence, Smartsheet, Miro, or Power BI would be an advantage.</p><p><strong>Preferred Project Background</strong></p><p>Profiles with experience in any of the following would be preferred:</p><ul><li>Banking transformation.</li><li>Core banking integrations.</li><li>API modernization.</li><li>ESB / Middleware.</li><li>Digital banking.</li><li>Contact Center systems.</li><li>Branch banking systems.</li><li>Large-scale integration programs.</li><li>Multi-vendor / outsourced delivery environments.</li></ul><p><strong>Certifications</strong></p><p>PMP, PRINCE2, PMI-ACP, PSM/CSM, or SAFe certifications are preferred but not mandatory. The key requirement is a candidate with a strong ownership mindset who can proactively identify risks, drive actions, manage dependencies, challenge unrealistic commitments, and take accountability for delivery rather than only coordinating meetings and collecting updates.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 5 years of Project Management / Technology Delivery experience. Strong experience managing medium to large technology projects. Banking / Financial Services experience is highly preferred. Experience managing multiple parallel workstreams, teams, and dependencies. Previous exposure to integration-heavy or transformation projects is preferred.</p><p><strong>Project &amp; Delivery Management</strong></p><p>Candidates should have strong hands-on experience in:</p><ul><li>End-to-end project planning and execution.</li><li>High-level and detailed project plans.</li><li>Milestone and dependency management.</li><li>RAID management.</li><li>Resource and capacity planning.</li><li>Baseline vs. forecast tracking.</li><li>Release and Go-Live planning.</li><li>Recovery plans for delayed projects.</li><li>Executive status reporting and management dashboards.</li><li>Escalation and action tracking.</li></ul><p><strong>Agile / Scrum</strong></p><p>Strong practical knowledge of:</p><ul><li>Sprint Planning.</li><li>Daily Stand-ups.</li><li>Sprint Reviews and Retrospectives.</li><li>Backlog management.</li><li>Story / Task / Bug lifecycle.</li><li>Sprint capacity and delivery forecasting.</li><li>Agile delivery governance.</li></ul><p>We are not looking for Scrum Masters who only facilitate ceremonies. The candidate should be able to own overall project delivery.</p><p><strong>Technical Understanding</strong></p><p>The candidate does not need to be a developer, but should be comfortable managing discussions related to:</p><ul><li>APIs and system integrations.</li><li>Backend and Frontend development.</li><li>Middleware / ESB.</li><li>Legacy systems and modernization.</li><li>Integration dependencies.</li><li>Environments and deployments.</li><li>Technical blockers and defects.</li></ul><p><strong>Testing &amp; Release Management</strong></p><p>Good understanding of the delivery lifecycle, including:</p><ul><li>Development</li><li>Integration Testing</li><li>SIT</li><li>UAT</li><li>Go-Live</li><li>Hypercare</li></ul><p>Candidates should be familiar with:</p><ul><li>Defect management and prioritization.</li><li>SIT/UAT readiness.</li><li>Test-data and environment dependencies.</li><li>Code freeze and release readiness.</li><li>Go-Live criteria and production support.</li></ul><p><strong>Stakeholder Management</strong></p><p>The candidate should be capable of independently coordinating with:</p><ul><li>Development Teams.</li><li>Technical Leads / Architects.</li><li>QA and Testing Teams.</li><li>Product Owners / Business Teams.</li><li>Infrastructure and Security Teams.</li><li>External delivery partners.</li><li>Senior Management.</li></ul><p>Strong communication, follow-up, negotiation, and escalation skills are essential.</p><p><strong>Required Tools</strong></p><p>Strong hands-on experience with:</p><ul><li>Jira</li><li>Microsoft Excel</li><li>PowerPoint</li><li>Microsoft Project</li></ul><p>Experience with Confluence, Smartsheet, Miro, or Power BI would be an advantage.</p><p><strong>Preferred Project Background</strong></p><p>Profiles with experience in any of the following would be preferred:</p><ul><li>Banking transformation.</li><li>Core banking integrations.</li><li>API modernization.</li><li>ESB / Middleware.</li><li>Digital banking.</li><li>Contact Center systems.</li><li>Branch banking systems.</li><li>Large-scale integration programs.</li><li>Multi-vendor / outsourced delivery environments.</li></ul><p><strong>Certifications</strong></p><p>PMP, PRINCE2, PMI-ACP, PSM/CSM, or SAFe certifications are preferred but not mandatory. The key requirement is a candidate with a strong ownership mindset who can proactively identify risks, drive actions, manage dependencies, challenge unrealistic commitments, and take accountability for delivery rather than only coordinating meetings and collecting updates.</p>

<p><b style="font-size: 11px;">Key Responsibilities:&nbsp;</b></p><p><br></p><p>SDC Mobilisation &amp; Operating Model</p><p><br></p><p>Lead the initial setup of the SDC operating model for tax operations support.</p><p>Define and maintain the overall mobilization plan, ensuring all workstreams, milestones, and deliverables are tracked.</p><p>Review prior year tax operations support materials to understand scope, dependencies and key risks.</p><p>Support resource planning, onboarding, and allocation activities for the SDC team.</p><p>Support transition activities from mobilization into business-as-usual operations.</p><p>Stakeholder Management &amp; tax operations Coordination</p><p><br></p><p>Act as the primary coordination point between auditors, client, and PwC teams.</p><p>Coordinate and schedule local stakeholder meetings to support mobilization</p><p>Ensuring PBC alignment is maintained following&nbsp; the initial PBC calls to be held.</p><p>Facilitate issue resolution and drive actions to closure across multiple stakeholder groups withing an agreed turnaround time.</p><p>Coordinate cross-functional activities to ensure delivery objectives are achieved.</p><p>Delivery planning and project management</p><p><br></p><p>Establish and maintain a centralized tracker for activities, milestones, and dependencies.</p><p>Monitor team progress against plan and proactively manage delivery risks and issues.</p><p>Track KPIs, milestones, and service performance against agreed targets.</p><p>Knowledge Transfer, process design and continuous improvement</p><p><br></p><p>Coordinate knowledge transfer sessions between onshore tax operations teams and SDC ETIC team.</p><p>Develop clear process documentation and step-by-step instructions for SDC team members.</p><p>Support creation and maintenance of a team dashboard for reporting and status tracking.</p><p>Identify opportunities for process optimization, standardization, and automation.</p><p>Promote effective knowledge sharing across delivery teams.</p><p>Governance, Risk &amp; Quality Management</p><p><br></p><p>Establish governance routines including project status meetings, risk reviews, and stakeholder reporting forums.</p><p>Define quality control and review checkpoints to ensure consistent deliverables.</p><p>Provide regular status updates for key stakeholders</p><p>Ensure risks, issues and dependencies are appropriately tracked and managed.</p><p>Adhere to data privacy, confidentiality and information security requirements when handling client information</p><p>Tax operations Delivery Oversight &amp; Reporting</p><p><br></p><p>Oversee tax operations adjustment process</p><p>Support the preparation of executive updates and reporting.</p><p>Coordinate entities requiring interim tax operations support and monitor delivery progress.</p><p>Maintain timelines and the tax operations calendar.</p><p>Support financial statements of governance activities through tax operations cycle closure.</p><p>Provide delivery insights and progress reporting to leadership.</p><p><b><br></b></p><p><b>Skills &amp; Experience:&nbsp;</b></p><p><br></p><p>Strong project management and organizational skills.</p><p>Experience setting up or mobilizing delivery teams or shared service centers.</p><p>Ability to translate requirements into clear, structured instructions and processes.</p><p>Strong stakeholder management and communication skills.</p><p>Experience in tax operations environments or supporting tax operations delivery is preferred.</p><p>Good working knowledge of Excel, trackers, dashboards, and project reporting tools.</p><p>Team player and ability to work as a part of a collaborative team structure.</p><div><br></div><p><strong>Desired Candidate Profile</strong></p><b>Suggested Experience: <br></b><br>5 8 years of experience in project management, delivery coordination, tax operations support, managed services, shared services, or service center mobilization. Prior experience in tax operations delivery and coordination, offshore delivery models, or professional services environments is preferred. Strong project management and organizational skills. Experience setting up or mobilizing delivery teams or shared service centers. Ability to translate requirements into clear, structured instructions and processes. Strong stakeholder management and communication skills. Experience in tax operations environments or supporting tax operations delivery is preferred. Good working knowledge of Excel, trackers, dashboards, and project reporting tools. Team player and ability to work as a part of a collaborative team structure.

<ul><li><p>The Director, AI &amp; Data CoE exists to operate the Group's AI and Data Centre of Excellence as a high performing, delivery-oriented engine.</p></li><li><p> This role translates Group Data &amp; AI strategy into consistent execution, scalable delivery, and measurable outcomes across the operating companies.</p></li><li><p>The role is execution-first: running the factory that delivers AI, data, and analytics value at scale. Without this position, the CoE risks operating as a loose collection of squads with inconsistent delivery, weak reuse, and limited cross-OpCo scaling, undermining the CSIO operating model and the commercial proposition of Pulse.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Master’s degree in Computer Science, Engineering, Business Administration with IT focus, or related field.</p></li><li><p>10+ years of experience in delivery management, programme management or AI/Data operations.</p></li><li><p>5–7 years of experience leading multi-squad delivery organizations.</p></li><li><p>Proven experience managing an AI, Data or Analytics CoE or equivalent delivery organization at scale.</p></li><li><p>Strong experience in end-to-end delivery, capacity planning, resource allocation and quality management.</p></li><li><p>Proven track record in developing reusable IP and scaling solutions across multiple operating companies.</p></li><li><p>Experience in a services environment, with strong Agile delivery expertise and knowledge of Jira, Azure DevOps, Asana or equivalent tools.</p></li><li><p>Professional working proficiency in English; French is an advantage</p></li></ul><p></p>

<p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire.</p><p>Role purpose</p><p>The purpose of this role is to coordinate the effective, secure and compliant delivery of exams and related operational activities across a country or location. The role ensures end-to-end readiness for test-day and post-test operations, including venue coordination, equipment readiness, materials handling and test-day staff management, in line with global quality, security, compliance and Standard Operating Procedures (SOPs). It oversees the selection, contracting and coordination of internal and external venues and equipment, ensuring delivery resources are available, cost-effective and compliant with British Council and awarding body standards. The role sits within the Operational Delivery function of E&amp;E Operations and coordinates venue and equipment planning, contracting and compliance to safeguard exam security and integrity. It works closely with country operations teams and relevant stakeholders to ensure efficient and consistent delivery, while driving continuous improvement in logistics, operational efficiency and customer experience. The role also supports capability building across country operations teams, promoting consistent application of operational standards and best practice.</p><p>Role Accountabilities</p><p>Service Delivery &amp; Operational Excellence:</p><ul><li>Coordinate all operational aspects of test-day and post-test delivery, ensuring compliance with global Standard Operating Procedures (SOPs), security standards, and operational readiness requirements.</li><li>Oversee the sourcing, contracting, performance management, and compliance of internal and external venues and third-party delivery partners to ensure value for money.</li><li>Coordinate the procurement, maintenance, and readiness of test-day equipment and materials, including laptops, hand scanners, signage, and storage facilities, while ensuring the secure handling, tracking, and transportation of confidential materials.</li><li>Lead operational readiness checks, venue audits, and test-day risk assessments, support the management of test-day rosters to ensure operational coverage, participate in delivery as required, act as the primary operational contact for venues, test-day staff, and delivery partners, and manage issue escalation, incident response, and stakeholder communications.</li></ul><p>Risk, Compliance &amp; Stakeholder Management:</p><ul><li>Ensure full adherence to security, integrity, and regulatory requirements for exam delivery by conducting or supporting venue compliance audits, incident investigations, and maintaining accurate audit trails and operational documentation.</li><li>Collaborate with the Governance and Compliance team to support operational assurance and compliance activities.</li><li>Coordinate operational communications with candidates, partners, and internal stakeholders, ensuring customer feedback and test-day observations are captured, reviewed, and acted upon.</li><li>Work closely with venue owners, third-party delivery partners, and suppliers to resolve performance, compliance, and service-related issues while maintaining high standards of customer experience.</li></ul><p>Financial Management, Leadership &amp; Capability Building:</p><ul><li>Oversee venue and supplier contracting, including purchase orders, payments, and cost tracking, ensuring the efficient and compliant use of venues, materials, and staff resources.</li><li>Manage Delivery Network Assistants, venue staff, and temporary test-day teams where applicable, supporting their training and development in compliance, operational procedures, and risk management.</li><li>Foster a culture of accountability, security, continuous improvement, and consistent operational excellence across delivery teams.</li></ul><p>Qualification and Experience Essentials</p><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</li><li>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</li><li>Experience supervising staff or contractors.</li></ul><p>Desirables</p><ul><li>Lean Six Sigma qualification.</li><li>Experience working with awarding bodies or educational assessment services.</li><li>Good understanding of compliance, confidentiality, and audit requirements</li></ul><p>Important information</p><ul><li>British Council Pay band: 4</li><li>Contract type: FTC</li><li>Location: Egypt</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><h4>Qualification and Experience Essentials</h4><ul><li>Degree or equivalent experience.</li><li>Experience coordinating secure, regulated service delivery (e.g. exams, logistics, events).</li><li>Proven ability to manage venues, equipment, and logistics to strict security and quality standards.</li><li>Experience supervising staff or contractors.</li></ul><h4>Desirables</h4><ul><li>Lean Six Sigma qualification.</li><li>Experience working with awarding bodies or educational assessment services.</li><li>Good understanding of compliance, confidentiality, and audit requirements</li></ul>

<p>About the Role We are looking for an experienced Data Delivery Lead to lead the delivery of a modern data platform for a strategic enterprise client, as part of one of our early and high-priority data transformation initiatives. The project is building on an initial phase that established the target architecture, delivery approach, and proof of concept. The next phase is focused on turning that foundation into a scalable, production-ready data platform using Microsoft Azure, with Microsoft Fabric at its core. As Data Delivery Lead, you will take ownership of the data workstream from planning through delivery. You will lead the data engineering team, work closely with project and architecture leads, and ensure that the platform is delivered to a high technical and delivery standard. This role is ideal for someone who combines strong data engineering experience with the ability to lead technical delivery and work confidently with both technical and business stakeholders.</p><h3>What You'll Do</h3><ul><li>Lead the delivery of the data platform workstream, from planning throughproduction.</li><li>Translate the existing architecture and roadmap into clear technical deliverables and priorities.</li><li>Lead and support the team throughout the delivery.</li><li>Design and oversee data ingestion, transformation, modelling, and data quality activities.</li><li>Ensure the data platform is scalable, reliable, maintainable, and aligned with the agreed architecture.</li><li>Work closely with Project Managers to manage scope, priorities, dependencies, risks, and delivery progress.</li><li>Make and communicate technical decisions within the data engineering domain.</li><li>Review technical solutions and deliverables to ensure quality and consistency.</li><li>Identify technical and delivery risks early and drive them through to resolution.</li><li>Work with other technical teams to manage integrations and dependencies across the platform.</li><li>Help establish good data engineering practices that can be reused across future projects.</li><li>Act as the main technical point of contact for data delivery within the project.</li></ul><h3>Must-Have</h3><ul><li>Proven experience leading data engineering or data platform delivery in a project environment.</li><li>Strong hands-on experience with Microsoft Azure data services.</li><li>Practical experience with Microsoft Fabric or a comparable modern cloud data platform.</li><li>Strong understanding of modern data platform and lakehouse architectures.</li><li>Experience with data ingestion, transformation, and data modelling.</li><li>Strong SQL skills and practical experience with Python and/or PySpark.</li><li>Experience working with data pipelines, orchestration, and data quality.</li><li>Experience leading or mentoring data engineers.</li><li>Ability to balance technical decisions with delivery priorities, timelines, and project constraints.</li><li>Strong communication and stakeholder management skills.</li></ul><h3>Nice-to-Have</h3><ul><li>Experience with dbt.</li><li>Experience integrating data from enterprise systems (ERP).</li><li>Experience with CI/CD and automated deployment of data workloads.</li><li>Experience with real-time or near-real-time data processing.</li><li>Experience with Power BI or other analytical/BI platforms.</li><li>Experience with data governance, master data, or identity resolution.</li><li>Relevant Microsoft Azure or data engineering certifications.</li></ul><h3>Technology</h3><p>The technology stack is primarily based on Microsoft Azure and Microsoft Fabric, with technologies and services including lakehouse architecture, OneLake, data pipelines, SQL, PySpark, and modern data engineering practices. You do not need to be an expert in every technology listed above. We are looking for someone with strong fundamentals in modern data engineering who can lead the implementation and make sound technical decisions.</p><h3>What Success Looks Like</h3><p>In this role, you will be successful if you can:</p><ul><li>Turn an established architecture and roadmap into a working production platform.</li><li>Lead the data team effectively through delivery.</li><li>Maintain a high standard of engineering quality.</li><li>Anticipate and manage technical risks and dependencies.</li><li>Deliver reliably against agreed project commitments.</li><li>Build a data platform that provides a strong foundation for future data initiatives.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience leading data engineering or data platform delivery in a project environment.</li><li>Strong hands-on experience with Microsoft Azure data services.</li><li>Practical experience with Microsoft Fabric or a comparable modern cloud data platform.</li><li>Strong understanding of modern data platform and lakehouse architectures.</li><li>Experience with data ingestion, transformation, and data modelling.</li><li>Strong SQL skills and practical experience with Python and/or PySpark.</li><li>Experience working with data pipelines, orchestration, and data quality.</li><li>Experience leading or mentoring data engineers.</li><li>Ability to balance technical decisions with delivery priorities, timelines, and project constraints.</li><li>Strong communication and stakeholder management skills.</li><li>Experience with dbt.</li><li>Experience integrating data from enterprise systems (ERP).</li><li>Experience with CI/CD and automated deployment of data workloads.</li><li>Experience with real-time or near-real-time data processing.</li><li>Experience with Power BI or other analytical/BI platforms.</li><li>Experience with data governance, master data, or identity resolution.</li><li>Relevant Microsoft Azure or data engineering certifications.</li></ul>

<p>Supervising and coordinating daily delivery operations, assigning tasks and routes to drivers</p><p>Conducting rider interviews and managing the onboarding process to ensure new hires are well-prepared</p><p>Conducting on-ground training to all new hires to ensure they are aligned with InstaShop's standards</p><p>Monitoring delivery performance, addressing delays, and resolving on-ground issues to ensure timely service</p><p>Providing support and guidance to drivers, ensuring compliance with safety protocols and company policies</p><p>Conducting regular performance evaluations and training sessions to enhance team skills and efficiency</p><p>Communicating with customers and addressing any delivery-related concerns or feedback</p><p>Maintaining accurate records of deliveries, incidents, and vehicle usage</p><p>Ensuring asset delivery is in a timely fashion to 3PL vendors and their riders</p><p><strong>Desired Candidate Profile</strong></p><b>Key Qualifications</b><br>Bachelor's degree in Logistics, Business, or a related field<br>Minimum 2+ years of experience in delivery operations or team supervision<br>Strong understanding of route planning, delivery processes, and safety regulations<br>Proficiency in using delivery management software and GPS tracking systems

<p>Supervising and coordinating daily delivery operations, assigning tasks and routes to drivers</p><p>Conducting rider interviews and managing the onboarding process to ensure new hires are well-prepared</p><p>Conducting on-ground training to all new hires to ensure they are aligned with InstaShop's standards</p><p>Monitoring delivery performance, addressing delays, and resolving on-ground issues to ensure timely service</p><p>Providing support and guidance to drivers, ensuring compliance with safety protocols and company policies</p><p>Conducting regular performance evaluations and training sessions to enhance team skills and efficiency</p><p>Communicating with customers and addressing any delivery-related concerns or feedback</p><p>Maintaining accurate records of deliveries, incidents, and vehicle usage</p><p>Ensuring asset delivery is in a timely fashion to 3PL vendors and their riders</p><p><strong>Desired Candidate Profile</strong></p><p>Key Qualifications</p><p>Bachelor's degree in Logistics, Business, or a related field</p><p>Minimum 2+ years of experience in delivery operations or team supervision</p><p>Strong understanding of route planning, delivery processes, and safety regulations</p><p>Proficiency in using delivery management software and GPS tracking systems</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Us <p>At Assembly, we help brands find the change to fuel business growth. We are an award-winning global brand performance agency, home to 1,600 talented people across 25 offices globally. We create unique data, technology and media solutions that enable faster and smarter problem solving and an inspired, collaborative workplace culture.</p><br> <p>At Assembly we embody three core values:&nbsp;Show Up&nbsp;- actively contribute to a space of personal and collective growth;&nbsp;Make Change&nbsp;- embrace obstacles as opportunities, taking intentional steps to drive positive change; and&nbsp;Win Well&nbsp;- approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. Together, we create an environment that fosters continuous learning, adaptability, and a shared passion for making a meaningful impact.</p><br> <p>We stay ahead of what’s next, providing fresh insights to spark new ideas. We’re a trusted partner to our clients, working behind the scenes to bring imagination, depth, and clarity to their biggest challenges—in entertainment, technology, lifestyle, sports, and gaming. Together, we create with confidence</p><br> Overview <p>Assembly Global Delivery is seeking an accomplished and transformational leader to head its Cairo Global Delivery Hub. This role extends beyond operational leadership- it is responsible for shaping the strategic direction of the Cairo hub, driving business transformation, strengthening partnerships with global business units, and positioning Cairo as a critical capability center within Assembly and the broader Stagwell ecosystem.</p><br> <p>As the senior-most leader for the Cairo hub, the Center Head will champion delivery excellence, governance, organizational maturity, and capability development while partnering closely with regional business leaders to expand services, build future-ready teams, and support the continued growth of Global Delivery.</p><br> <p>The role will serve as the primary escalation point for the Cairo hub and will be accountable for aligning local execution with global business priorities.</p><br> Responsibilities <p><strong>Strategic Site Leadership</strong></p><br> <ul> <li>Lead the overall strategy, performance, and growth of the Cairo Global Delivery Hub in alignment with Global Delivery and business objectives. </li> <li>Position Cairo as a trusted delivery partner for Assembly and Stagwell agencies by expanding capabilities and supporting increasingly complex global assignments. </li> <li>Build a high-performance culture focused on accountability, collaboration, innovation, and continuous improvement. </li> <li>Act as the executive sponsor for all strategic initiatives impacting the Cairo hub. </li> </ul> <p><strong>Business Partnership &amp; Growth</strong></p><br> <ul> <li>Partner closely with Regional Business Unit leaders to understand evolving business priorities and proactively identify new delivery opportunities. </li> <li>Drive adoption of Global Delivery services across regions through trusted business partnerships and consistent execution excellence. </li> <li>Support capability expansion by transitioning higher-value and upstream work into Cairo. </li> <li>Influence stakeholders to leverage Cairo for strategic programs rather than transactional delivery. </li> </ul> <p><strong>Delivery Excellence &amp; Governance</strong></p><br> <ul> <li>Establish a best-in-class operating model focused on delivery excellence, governance, quality, and operational discipline. </li> <li>Drive consistent execution of KPIs, SLAs, quality standards, and governance frameworks across all supported functions. </li> <li>Lead operational reviews with business stakeholders to improve performance, productivity, and customer satisfaction. </li> <li>Ensure delivery risks are proactively managed with robust mitigation and continuity plans. </li> <li>Serve as the senior escalation point for delivery, operational, people, and business-critical matters. </li> </ul> <p><strong>Organizational Transformation</strong></p><br> <ul> <li>Lead organizational change initiatives that improve scalability, efficiency, and business agility. </li> <li>Champion AI, automation, and modern ways of working to simplify operations and enhance productivity. </li> <li>Drive continuous process improvement across delivery functions. </li> <li>Build a culture where innovation and operational excellence become part of everyday work. </li> </ul> <p><strong>People Leadership &amp; Capability Development</strong></p><br> <ul> <li>Build, inspire, and develop a highly engaged, future-ready workforce. </li> <li>Coach leaders and managers to strengthen leadership capability and succession planning. </li> <li>Foster a culture of continuous learning, encouraging employees to pursue certifications, digital skills, and platform expertise. </li> <li>Create clear career pathways that enable employees to take on increasingly strategic and complex assignments. </li> <li>Promote cross-functional collaboration and knowledge sharing across global teams. </li> </ul> <p><strong>Workforce &amp; Capability Planning</strong></p><br> <ul> <li>Develop the organizational structure required to support current and future business demand. </li> <li>Partner with Talent Acquisition and Workforce Planning to ensure the right capabilities are available at the right time. </li> <li>Identify capability gaps and implement structured upskilling initiatives aligned to evolving client and business needs. </li> <li>Drive workforce readiness for emerging technologies, AI-enabled services, and new delivery models. </li> </ul> <p><strong>Stakeholder Management</strong></p><br> <ul> <li>Build trusted relationships with senior leaders across Assembly, Stagwell, and regional business units. </li> <li>Represent Cairo within the Global Delivery leadership team. </li> <li>Act as the executive point of contact for all delivery, operational, and organizational escalations. </li> <li>Communicate business priorities, performance, and transformation progress to executive leadership. </li> </ul> <p><strong>Leadership Expectations</strong></p><br> <p>The successful candidate will:</p><br> <ul> <li>Lead with a transformation mindset. </li> <li>Build strong partnerships across global business functions. </li> <li>Inspire teams through change with clarity and purpose. </li> <li>Raise the maturity of the Cairo hub through governance and operational excellence. </li> <li>Expand Cairo's role from a delivery center to a strategic capability hub. </li> <li>Foster a culture of innovation, accountability, and continuous learning. </li> <li>Champion collaboration across regions while delivering measurable business outcomes. </li> </ul> Equal Opportunities <p>Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.</p><br> </div>

<p>We are looking for a delivery-focused Project Manager to own end-to-end execution of web and app development projects, including ongoing support and maintenance engagements. This role requires someone who can operate effectively in evolving environments where structure exists but needs strengthening. The ideal candidate takes accountability for delivery outcomes, drives momentum across teams, and ensures projects move forward proactively rather than reactively. While overall client ownership remains at senior level, this PM will lead client calls, manage reporting, coordinate UAT, and serve as the primary driver of day-to-day delivery execution.</p><p><b>Key Responsibilities</b></p><p>Project Ownership &amp; Delivery</p><ul><li>Own end-to-end delivery of web/app development projects</li><li>Manage sprint planning, execution, and closure with Dev &amp; QA teams</li><li>Drive timely sprint completion and minimize spillover</li><li>Ensure clarity on scope, deliverables, and acceptance criteria</li><li>Maintain delivery momentum across parallel workstreams</li></ul><p>Risk &amp; Issue Management</p><ul><li>Proactively identify risks and potential blockers</li><li>Escalate early with mitigation plans</li><li>Investigate root causes of delays and drive resolution</li><li>Track and manage cross-team dependencies</li></ul><p>Client-Facing Responsibilities</p><ul><li>Lead client status calls and delivery discussions</li><li>Present structured progress updates and reports</li><li>Own UAT coordination, including entry/exit alignment and closure</li><li>Manage support ticket tracking and prioritization</li><li>Maintain clear and professional communication with enterprise clients</li></ul><p>Technical Collaboration</p><ul><li>Work closely with developers and QA teams to ensure realistic planning and execution</li><li>Understand technical discussions sufficiently to challenge timelines and clarify dependencies</li><li>Translate technical progress into clear client-facing communication</li></ul><p><strong>Desired Candidate Profile</strong></p><p>3+ years of experience in digital project management (web/app delivery)</p><p>Experience managing Dev &amp; QA teams in Agile or hybrid environments</p><p>Solid general technical understanding, with the ability to follow and engage in technical discussions</p><p>Experience working with enterprise or demanding clients</p><p>Strong ownership mindset with a track record of driving delivery outcomes</p><p>Plus Experience managing support and maintenance contracts</p>