Security Camera Watch Jobs in Egypt
16882 Jobs Found
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<span>About the company Our client does AI match analysis for youth football.<br> Fixed cameras at the pitch record every session.<br> The models detect the events (passes, shots, goals), track the players, and read jersey numbers off low-res footage.<br> Academies and parents get match stats, highlights and a per-player record.<br> This is running today at a pilot academy in Dubai, on real matches, with paying pilots.<br> They are now taking the same stack into a second industry.<br> First customers are committed; details in conversation.<br> This hire owns the platform across both: making the live sports models better, and building the new product on the same foundations.<br> What you own • The shared CV platform, end to end: camera ingestion, detection and tracking, OCR, classification, and the reporting pipeline.<br> It powers a product in production today and a second one launching.<br> • From week one you ship to a live product: raising accuracy on the sports models with real users, while architecting the second industry's deployment on the same stack.<br> • Architecture: model selection and training strategy, annotation and dataset operations, evaluation methodology, the on-prem/cloud split.<br> • Shipping the new industry's first deployments, then hardening both products as one platform.<br> • Technical leadership of the engineering team we build under you.<br> Hiring process • Intro conversation: walk us through a CV system you built.<br> Decisions, failures, numbers.<br> • Technical deep-dive with senior engineers.<br> • Case study on real footage: spec and prototype a detection task.<br> • Founders' conversation, then offer.<br> The whole process inside two weeks for the right person Full-time.<br> Remote friendly: we hire the best person, not the nearest.<br> Working hours overlapping the Gulf, with travel to Dubai for installation and milestone weeks.<br> Competitive package plus options.<br> What we need to see • 5+ years building computer vision systems that ran in production.<br> Deployed systems with users, not notebooks.<br> • Strong Python and PyTorch, hands-on with modern detection and tracking (YOLO family, ByteTrack/DeepSORT or similar).<br> • Video pipeline experience: RTSP/IP cameras, scheduled or streaming inference, ffmpeg-level fluency.<br> • You have built datasets, run annotation operations, and measured models honestly against ground truth.<br> • You have fine-tuned open-source models (detection, OCR of the PaddleOCR/TrOCR class) and taken the next step: replacing them with your own models trained on validated annotations, with a working annotation-review loop.<br> • Fluent in the modern CV tooling ecosystem: Roboflow or equivalent for dataset and annotation operations, experiment tracking, model registries.<br> • Ownership temperament: you take a vague operational goal and return a working system without waiting for a spec.<br> Strong pluses • OCR, action recognition or pose estimation in production.<br> • Sports, retail, industrial or facility camera-analytics background.<br> • Edge deployment (Jetson or similar) and cost engineering of inference.<br> • Camera and IoT literacy: sensor and lens selection, PoE networking, ONVIF/RTSP, NVRs, weatherproof housings.<br> You can spec a site, not just a model.<br></span> </div>
ROLE: We are looking for a Broadcasting & Video Technician to support the technical execution of live and recorded video productions. This role combines hands-on experience with broadcasting equipment, video production workflows, and technical troubleshooting to ensure high-quality content delivery across digital and broadcast platforms. <br>The following job description details the skills and competencies required for this level.<br>SKILLS AND REQUIREMENTS:Bachelor's degree in Media, Broadcasting, Film Production, Electronics, or a related field.2+ years of experience in video production, broadcasting, or live production environments. Hands-on experience with professional cameras, audio systems, lighting, video switchers, and streaming equipment. Good technical knowledge of broadcast workflows, video signal flow, audio systems, and live streaming technologies. Familiarity with video production software and basic editing tools is a plus. Understanding of networking basics and IP-based broadcasting is an advantage. Strong troubleshooting and problem-solving skills. Ability to work under pressure during live productions. Willingness to work flexible hours, including evenings and weekends when required. Ability to work under pressure during live broadcasts. And prioritize tasks during live operations. Ability to move around cities if need to cover work related <br>RESPONSIBILITIES:Set up, operate, and monitor video and broadcasting equipment for live and recorded productions. Support studio, on-location, and live event productions. Ensure high-quality video and audio output throughout productions. Troubleshoot technical issues related to cameras, audio, lighting, video switching, streaming, and broadcasting equipment. Configure and maintain cameras, microphones, video switchers, encoders, and streaming devices. Assist with live streaming and content distribution across digital platforms. Perform routine maintenance and testing of production and broadcasting equipment. Coordinate with producers, directors, editors, and production teams to ensure smooth technical execution. Monitor broadcast signals and identify potential issues before they impact production. Maintain equipment inventory and recommend repairs or replacements when needed. Stay up to date with new broadcasting technologies and production workflows.PEOPLE :Assist in fostering a high performance led culture Bring along a positive, collaborative, ready to learn attitude at all times Develop SMART performance objectives alongside your line manager Promoting Augustus as a great place to work, ensuring positivity is championed and your team feels prepared to live out the 3 core values <br>PROFESSIONAL DEVELOPMENTBuild on your emotional intelligence and self-awareness Grow your presence in the industry, including relationships within agency partners and industry bodies to support professional stature Complete mandatory training <br>ABOUT AUGUSTUSThe consumption of media is ever present, yet the mediums and the means are ever evolving. We are a ‘New Media’ company, born in one of the most dynamic and vibrant cities in the Middle East. Our vision is to establish and maintain a ‘New Order’ of media advertising with data and content at the heart of everything we do. Augustus is a Middle Eastern digital media company based in Dubai, Cairo and Riyadh and has been designed to adapt and evolve to this perpetually changing media environment. Our mission is to be the ‘New Media’ company of choice in the Middle East by generating profitable growth through innovation and breaking the mold in marketing communications.<br>VALUESWe understand that achieving our mission is based upon strong values and we have identifiedthree that sit right at our core.• Ingenuity: There is a bit of genius in everything we do. We take pride in our creative originality.• Tenacity: Good things come to those who work for them. We always persevere and persist.• Velocity: High level performance is about speed and momentum. We are fast and agile in howwe think, operate and how we act.
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<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><ol><li><ol><li>In line with the targets, standards and instructions determined by the General Manager, hotel management and Security Manager ensure security and safety across the facility, keep the related records and develop him/herself.</li><li>Fully perform other duties assigned by the Security Supervisor and other seniors.</li><li>Ensure the life and property safety of people is his/her area of duty.</li><li>Greet guests, provide information and guidance to them and bid them farewell.</li><li>Organise human and vehicle traffic and contribute to the communication between the facility and individuals.</li><li>Keep watch and remain vigilant at all times during the day and night, gather information and submit it to the respective persons.</li><li>Carry out initial response to important incidents such as fires, sabotages, injuries, and fights and report the incident to the respective persons.</li><li>Be respectful, moderate and polite to managers, seniors and colleagues.</li><li>Pass on all relevant information to the next security officer on shift.</li><li>Inform the Security Supervisor of all developments and events that take place in his/her area of responsibility.</li><li>Is familiar with the procedures to catch and detain criminals.</li><li>Ensure that all devices and equipment such as walkie-talkies, detectors, telephones etc. are maintained well, clean, charged and operating.</li><li>Immediately inform his/her supervisor in the event of any bomb or suspicious package call and ensure security around the area where the bomb or suspicious package call has been made.</li><li>Take part in the Emergency Response Teams.</li><li>Ensure that the shift area is kept in a clean, orderly and neat manner.</li><li>Pay attention to keeping logs and records in a proper and accurate manner and control the signatures.</li><li>Monitor the entry and exit of furniture and equipment (inventory) that need to be removed from the facility for maintenance and repairs and file their records.</li><li>Protect the hotel’s guests from any external factors that may cause inconvenience.</li><li>Gather information and pass such information on to seniors rather than disclose information to third parties.</li><li>When writing an incident report, ensure that the report includes information about the person(s) who committed the act, its location, time, how the incident developed and its consequences.</li><li>Ensure that employees entering into and exiting from the facility use their ID cards, identify and report to his/her supervisor employees that do not use their ID card to enter or exit, and monitor the situation accordingly.</li><li>Control the units around the facility and report any suspicious persons or vehicles to his/her supervisor.</li><li>Use the communication tools (walkie-talkie, telephone) for their proper purpose while on duty.</li><li>Fully comply with the rules concerning shift changes and ensure that no problems occur.</li><li>Ensure the security around the areas where explosive and combustible agents for entertainment purposes will be used.</li><li>Make use of all opportunities for self-development. Eliminate any problems and shortcomings in inspections and controls and report any needs. Make every effort to be the best.</li><li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facilities.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description</li></ol></li></ol><br>Qualifications<br><br><ol><li><strong>Education:</strong> At least a high school diploma.</li><li><strong>Experience: </strong>At least 2 years of work experience in the related field. Experience in the industry is an asset.</li><li><strong>Foreign Language:</strong> Not required.</li><li><strong>Courses and Training:</strong> Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Not required.</li><li><strong>Skills:</strong> Expected to use basic tools and equipment related to the job. Expected to perform simple, specific and standard tasks that are generally repetitive</li></ol> </div>
<p>A Head of Security for a warehousing company protects large-scale inventory, coordinates fleet safety, and secures expansive logistics facilities. This leader prevents cargo theft, manages access control for high-traffic shipping docks, and ensures strict safety compliance across all shifts.</p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Loss Prevention:</strong> Design strategies to stop inventory shrinkage, cargo theft, and internal fraud.</p></li><li><p><strong>Access Control:</strong> Oversee visitor management, driver check-ins, and perimeter fencing for massive facilities.</p></li><li><p><strong>Surveillance Management:</strong> Monitor extensive CCTV networks, motion sensors, and alarm systems across multiple zones.</p></li><li><p><strong>Audit & Compliance:</strong> Conduct regular safety audits to meet OSHA standards and supply chain security certifications.</p></li><li><p><strong>Vendor Management:</strong> Select, contract, and evaluate third-party security guard agencies and technology vendors.</p></li><li><p><strong>Incident Investigation:</strong> Lead reviews of property damage, missing inventory, and workplace accidents alongside law enforcement.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>5-10 years of experience </p></li></ul><p></p>
<h2 class="h5">Job description</h2>
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<ul>
<li>Establishes the cyber security governance framework, including policies and standards, to ensure all organizational operations align with legal and regulatory requirements</li>
<li>Directs the enterprise cyber risk management program to identify, analyze, and monitor threats in support of business objectives.</li>
<li>Governs the enterprise cyber risk register and remediation plans to ensure all identified risks are treated effectively and documented.</li>
<li>Leads formal compliance programs, including PCI DSS, ISO/IEC 27001, <br>and SOC2, to protect sensitive financial data and payment systems.</li>
<li>Manages internal and external audit cycles, including certification and surveillance audits, to maintain valid security credentials and industry <br>standing.</li>
<li>Develops Key Risk Indicators (KRIs) and security metrics to provide executive leadership and the board with clear visibility into the organization’s risk posture.</li>
<li>Oversees third-party and vendor cyber security risk management to ensure the security integrity of the external supply chain.</li>
<li>Standardizes security awareness and compliance training programs to foster a risk-aware culture across the organization.</li>
<li>Administers policy exceptions and risk acceptance processes to maintain control effectiveness and transparency in governance.</li>
<li>Acts as the primary liaison for regulators, banks, and auditors to facilitate due diligence requests and regulatory reporting.</li>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Main Duties· Install CCTV cameras, PTZ cameras, NVRs, and related equipment.· Install Access Control devices, readers, locks, and controllers.· Perform cable pulling, termination, labeling, and testing.· Install network equipment and perform basic network connections.· Install Intercom and Audio Visual equipment.· Support device configuration and system testing.· Assist with troubleshooting and fault identification.· Support testing and commissioning activities.· Follow approved drawings and Site Engineer instructions.· Maintain good installation quality and site organization.· Report installation issues or material shortages to the Site Engineer.· Use tools and equipment correctly and safely.· Support project handover and snag-list closure.· Follow company procedures and site safety requirements.Requirements· Technical diploma, institute qualification, or relevant technical background.· More than 2 years of practical experience in Low Current / ELV systems.· Good practical experience in CCTV installation.· Good knowledge of cabling and termination.· Basic knowledge of IP networking.· Basic experience with NVR and camera configuration.· Familiarity with Access Control systems.· Familiarity with Intercom and Audio Visual systems is preferred.· Basic troubleshooting and fault-finding skills.· Ability to use installation and testing tools.· Ability to follow drawings and technical instructions.· Good teamwork and communication skills.· Responsible, organized, and committed to site rules.· Ability to work at different project sites when required.<p><strong>تفاصيل إضافية</strong></p><ul><li>عدد الشواغر: 3</li><li>نظام الورديات: صباحية فقط</li><li>المزايا: تأمين صحي، تأمين اجتماعي</li></ul>
<p>We are looking for a reliable, trustworthy, and well-organized <strong>Warehouse Keeper</strong> to join our team.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Receive, inspect, and verify incoming products against purchase orders and delivery notes.</p></li><li><p>Organize and maintain the warehouse to ensure efficient storage and easy product retrieval.</p></li><li><p>Issue and dispatch products according to company procedures.</p></li><li><p>Monitor inventory levels and conduct regular stock counts.</p></li><li><p>Maintain accurate inventory records and update the warehouse management system.</p></li><li><p>Coordinate with the procurement, sales, and technical teams to ensure product availability.</p></li></ul><p></p><p><strong>Requirements</strong></p><p></p><p><strong>Requirements:</strong></p><ul><li><p>Previous experience as a Warehouse Keeper or Storekeeper.</p></li><li><p>Honest, responsible, detail-oriented, and highly organized.</p></li><li><p>Good computer skills, including Microsoft Office and Good computer skills, including Microsoft Office and ERP systems (Odoo experience is a plus)</p></li><li><p><strong>Knowledge of IT and Low Current products is highly preferred</strong>, including Networking, Wi-Fi, CCTV, Access Control, Fire Alarm, Structured Cabling, and related solutions.</p></li><li><p>Ability to work under pressure and manage multiple tasks efficiently.</p></li><li><p>Strong communication and teamwork skills.</p></li></ul><p></p>
EELAF is hiring a hands-on and reliable IT Systems & Applications Administrator – Odoo & Infrastructure to manage the company’s IT environment, business applications, user access, cybersecurity controls, and Odoo system administration. The role is responsible for ensuring the availability, security, and smooth operation of EELAF’s offices, showroom, warehouse, and business teams. This includes IT infrastructure, Microsoft 365, network connectivity, devices, servers, cybersecurity, backup, ERP/CRM systems, and coordination of Odoo customizations with external developers. The successful candidate must be practical, highly organized, and able to manage both day-to-day IT issues and system-improvement projects across different departments. Key Responsibilities IT Infrastructure and User Environment Manage and maintain computers, laptops, printers, scanners, mobile devices, meeting-room equipment, and other company IT assets. Support Windows devices, software installation, user profiles, endpoint performance, patching, antivirus, and troubleshooting. Manage user onboarding, offboarding, email setup, system access, permissions, devices, and IT asset handover. Maintain accurate IT asset registers, software licenses, warranty records, vendor contacts, and maintenance schedules. Provide timely technical support to office, showroom, warehouse, sales, finance, logistics, and management teams. Microsoft 365 and Identity Management Administer Microsoft 365 services, including Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user accounts, groups, permissions, and access policies. Manage email accounts, shared mailboxes, distribution lists, mail permissions, and user access requirements. Apply password policies, multi-factor authentication, access controls, and security best practices. Support Microsoft 365 troubleshooting, account recovery, access issues, and collaboration tools. Network, Security, and Connectivity Manage and support LAN, Wi-Fi, switches, routers, firewalls, VPN connections, internet links, and ISP coordination. Troubleshoot network, connectivity, printing, Wi-Fi, remote-access, and site-to-site communication issues. Maintain network documentation, IP plans, device configurations, rack layouts, and connectivity records. Support firewall rules, VPN access, network segmentation, and security controls. Monitor network performance and identify recurring infrastructure issues before they affect business operations. Servers, Backup, and Cybersecurity Support Windows Server environments, Active Directory, Group Policy, shared folders, file permissions, and user access control. Maintain endpoint protection, antivirus, patch management, backup monitoring, and recovery readiness. Monitor backup status for critical business systems and ensure recovery procedures are documented and tested. Support disaster-recovery planning and business-continuity requirements. Apply cybersecurity policies and provide basic user awareness regarding phishing, password security, access control, and safe device usage. Odoo Administration and Business Applications Administer Odoo users, access rights, security groups, approvals, workflows, and system configurations. Support users across Odoo modules such as CRM, Sales, Inventory, Warehouse, POS, Documents, HR, Marketing, and related business workflows. Investigate Odoo issues and determine whether they are caused by user error, configuration, access rights, process gaps, data issues, or customization requirements. Coordinate with internal departments to understand operational needs and document clear system requirements. Prepare change requests, process maps, test scenarios, and acceptance criteria for Odoo customizations. Manage Odoo customization requests with external developers from requirement definition through testing, user acceptance, deployment, and post-deployment follow-up. Review developer deliverables, validate that requested functionality matches business requirements, and ensure changes do not negatively affect existing workflows. Maintain a structured log of Odoo issues, enhancements, priorities, release notes, and pending development tasks. Support Odoo data quality, reporting reliability, user adoption, and process compliance. Coordinate upgrades, testing, user communication, and controlled deployment of new Odoo features or customizations. Ensure no system changes are moved to production without testing, approvals, documentation, and user validation. Internal ELV and Security Systems Support internal CCTV, access control, attendance, networking, and low-current systems across EELAF locations. Coordinate with external vendors for installation, maintenance, troubleshooting, and upgrades when required. Maintain basic documentation for cameras, access-control devices, attendance systems, network-connected security equipment, and related assets. Vendors, Documentation, and Improvement Coordinate with IT vendors, internet providers, hardware suppliers, software providers, Odoo developers, and security-system contractors. Evaluate vendor proposals, follow up on service levels, and ensure issues are resolved within agreed timelines. Maintain IT policies, network diagrams, access records, asset registers, backup logs, issue logs, and system documentation. Identify recurring technology issues and recommend practical improvements to systems, security, business continuity, and employee productivity. Requirements Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Communications Engineering, or a related field. Minimum 5–8 years of experience in IT systems administration, infrastructure support, corporate IT operations, or business applications support. Minimum 2 years of practical experience with Odoo administration, ERP support, Odoo customization coordination, or Odoo functional implementation. Strong practical knowledge of Microsoft 365, Microsoft Entra ID, Exchange Online, Outlook, Teams, One Drive, Share Point, user access, and security permissions. Strong knowledge of Windows operating systems, Windows Server, Active Directory, Group Policy, endpoint security, antivirus, backup, and recovery procedures. Good practical knowledge of networking, switches, routers, firewalls, Wi-Fi, VPN, internet connectivity, and troubleshooting. Good understanding of cybersecurity controls, password policies, MFA, access management, backup practices, and endpoint protection. Strong knowledge of Odoo user roles, access rights, workflows, modules, issue handling, testing, and customization follow-up. Ability to gather requirements from business users and translate them into clear tasks for Odoo developers. Ability to test customizations, conduct user acceptance testing, document issues, and control deployment to production. Working knowledge of CCTV, access control, attendance systems, and network-connected ELV systems is required. Experience supporting multi-location offices, warehouses, showrooms, or distribution businesses is strongly preferred. Strong documentation, vendor-management, troubleshooting, prioritization, and communication skills. Good command of written and spoken English. Microsoft, Cisco, Fortinet, Microsoft 365, Odoo, or cybersecurity certifications are an advantage.
<p><h4>Job description</h4>
<p>Establishes the cyber security governance framework, including policies and standards, to ensure all organizational operations align with legal and regulatory requirements.<br>
Directs the enterprise cyber risk management program to identify, analyze, and monitor threats in support of business objectives.<br>
Governs the enterprise cyber risk register and remediation plans to ensure all identified risks are treated effectively and documented.<br>
Leads formal compliance programs, including PCI DSS, ISO/IEC 27001, and SOC2, to protect sensitive financial data and payment systems.<br>
Manages internal and external audit cycles, including certification and surveillance audits, to maintain valid security credentials and industry standing.<br>
Develops Key Risk Indicators (KRIs) and security metrics to provide executive leadership and the board with clear visibility into the organization’s risk posture.<br>
Oversees third-party and vendor cyber security risk management to ensure the security integrity of the external supply chain.<br>
Standardizes security awareness and compliance training programs to foster a risk-aware culture across the organization.<br>
Administers policy exceptions and risk acceptance processes to maintain control effectiveness and transparency in governance.<br>
Acts as the primary liaison for regulators, banks, and auditors to facilitate due diligence requests and regulatory reporting.</p>
<h4>Skills description</h4>
<p><strong>Interpersonal skills</strong><br>
• Strong leadership and team management skills.<br>
• Ability to communicate complex cyber risks in business terms to executives.<br>
• Strong stakeholder engagement and cross-functional collaboration.<br>
• Strategic thinking and governance mindset.<br>
• Strong documentation, reporting, and presentation skills.<br>
• High ethical standards and professional integrity.</p>
<p><strong>Technical skills</strong><br>
• Strong knowledge of fintech and payment security requirements.<br>
• Deep expertise in security frameworks including ISO 27001/27002, NIST CSF, and CIS Controls.<br>
• Strong working knowledge of PCI DSS requirements and cardholder data protection.<br>
• Experience implementing and maintaining SOC 2 controls and audit readiness.<br>
• Understanding of cloud security controls across AWS, Azure, or GCP.<br>
• Experience with enterprise risk management methodologies.<br>
• Familiarity with security architecture, IAM, vulnerability management, and security monitoring controls.<br>
• Experience using GRC tools for risk and compliance management.</p>
<p><strong>Professional experience</strong><br>
• 7+ years of experience in Governance, Risk & Compliance roles.<br>
• Minimum 5 years managing SOC or security operations teams.</p>
<p><strong>Management experience</strong><br>
3-4 years</p>
<p><strong>Educational background</strong><br>
• Bachelor’s degree in Cyber Security, Computer Science, Information Technology or related field.<br>
• Relevant certifications may include:<br>
?o CISSP – Certified Information Systems Security Professional<br>
?o CISM – Certified Information Security Manager<br>
?o CRISC – Certified in Risk and Information Systems Control<br>
?o CISA – Certified Information Systems Auditor<br>
?o PCI ISA, PCI QSA (preferred for payment environments)<br>
?o ISO 27001 Lead Implementer or Lead Auditor</p></p><p></p>
Duties & Responsibilities Managing, designing, and providing cost management for multiple coexisting projects. Acting as a consultant for all technical security issues affecting the entire segment. Providing technical advice and assistance throughout the segment. Preparing system presentation for security systems and 3rd party integration. Reviewing technical security requirements for compliance, efficiency, and standardization. Conducting meetings with site Engineering teams and summarizing all types of comments received from a consultant. Responsible for Validating all drawings and material submittals and getting approvals from the project consultant. Developing Integrated Security System designs that meet the project requirements and specifications. Developing system architecture schematics and a detailed design specifying the equipment and materials to be utilized within the solution to meet the client’s operational requirements. Negotiate the pricing with the vendor. Conduct technical training and presentations to the sales department and end users for our solution. Providing technical solution/integration for the company line of business in the security systems such as: - IP Video Surveillance - Access Control systems, Intrusion Systems, Car Parking Systems, Under Vehicle Surveillance Systems, Bollards Systems, Ticketing Systems, (X-Ray, Walk Through and Handheld metal detector), Master Clock System, PISM, ISMS, RFID & Time Attendance systems. Opening new channels with foreign companies to obtain prices and technical data. Academic and Experience Qualifications3+ years of experience in presales of the field of light current. Sufficient Experience in (CCTV – Access Control – Intrusion systems – Bollard, Road Blockers, Security Gates & Parking solutions – Scanning & Screening devices). Engaging with customers and partners, capturing requirements, site surveys, and proposing technical solutions and technologies/products. Designs Enterprise information security solutions using STS physical security product portfolio. Good English command. Flexibility with work conditions and emergency cases. Experience in IT and network solutions is a privilege. Knowledge of MS Office and Auto CAD.
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<span>About the company Our client does AI match analysis for youth football.<br> Fixed cameras at the pitch record every session.<br> The models detect the events (passes, shots, goals), track the players, and read jersey numbers off low-res footage.<br> Academies and parents get match stats, highlights and a per-player record.<br> This is running today at a pilot academy in Dubai, on real matches, with paying pilots.<br> They are now taking the same stack into a second industry.<br> First customers are committed; details in conversation.<br> This hire owns the platform across both: making the live sports models better, and building the new product on the same foundations.<br> What you own • The shared CV platform, end to end: camera ingestion, detection and tracking, OCR, classification, and the reporting pipeline.<br> It powers a product in production today and a second one launching.<br> • From week one you ship to a live product: raising accuracy on the sports models with real users, while architecting the second industry's deployment on the same stack.<br> • Architecture: model selection and training strategy, annotation and dataset operations, evaluation methodology, the on-prem/cloud split.<br> • Shipping the new industry's first deployments, then hardening both products as one platform.<br> • Technical leadership of the engineering team we build under you.<br> Hiring process • Intro conversation: walk us through a CV system you built.<br> Decisions, failures, numbers.<br> • Technical deep-dive with senior engineers.<br> • Case study on real footage: spec and prototype a detection task.<br> • Founders' conversation, then offer.<br> The whole process inside two weeks for the right person Full-time.<br> Remote friendly: we hire the best person, not the nearest.<br> Working hours overlapping the Gulf, with travel to Dubai for installation and milestone weeks.<br> Competitive package plus options.<br> What we need to see • 5+ years building computer vision systems that ran in production.<br> Deployed systems with users, not notebooks.<br> • Strong Python and PyTorch, hands-on with modern detection and tracking (YOLO family, ByteTrack/DeepSORT or similar).<br> • Video pipeline experience: RTSP/IP cameras, scheduled or streaming inference, ffmpeg-level fluency.<br> • You have built datasets, run annotation operations, and measured models honestly against ground truth.<br> • You have fine-tuned open-source models (detection, OCR of the PaddleOCR/TrOCR class) and taken the next step: replacing them with your own models trained on validated annotations, with a working annotation-review loop.<br> • Fluent in the modern CV tooling ecosystem: Roboflow or equivalent for dataset and annotation operations, experiment tracking, model registries.<br> • Ownership temperament: you take a vague operational goal and return a working system without waiting for a spec.<br> Strong pluses • OCR, action recognition or pose estimation in production.<br> • Sports, retail, industrial or facility camera-analytics background.<br> • Edge deployment (Jetson or similar) and cost engineering of inference.<br> • Camera and IoT literacy: sensor and lens selection, PoE networking, ONVIF/RTSP, NVRs, weatherproof housings.<br> You can spec a site, not just a model.<br></span> </div>
<p>Providing technical support and assistance to company employees (remotely or on-site) to resolve hardware and software issues.</p><p>. Installation, configuration, and maintenance of computers, printers, and surveillance cameras.</p><p>.Excellent proficiency in dealing with Windows operating systems. Good knowledge of networking basics (TCP/IP, DNS, DHCP) and hardware maintenance. Strong communication and problem-solving skills, and the ability to work under pressure.</p><p> </p><p> </p><p> </p><p><br> </p>
<h2 class="h5">Job description</h2>
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<p><span><strong>The Role</strong></span></p><br><p><span>The Senior Operations Manager owns the systems, vendors, and business processes we run on and the roadmap for making them better. This is a senior, hands-on role for an operator who moves comfortably between strategy and execution: owning the vendor and procurement function outright, managing our outsourced delivery partner and customer support team, running the operational cadence behind compliance and IT, and producing the analysis the executive team makes decisions from.</span></p><br><p><span>The role exists because operational ownership is currently distributed across the executive team. The Chief Technology Officer owns IT and security, and the Security & Compliance Officer owns risk and certification decisions. This role is the operator who makes those programs run on schedule, and the single owner of the vendor, contract, procurement, and partner-management work that has no home today. The ideal candidate owns problems no one else claims and returns with a recommendation, not a status update. The role reports directly to the CEO and partners closely with the CTO, CRO, Security & Compliance, Finance, and HR.</span></p><br><p><span><strong>Key Responsibilities</strong></span></p><br><p><span><strong>Vendor, Contract & Procurement</strong></span></p><br><ul><li><span>Own the vendor and contract portfolio end to end: renewal calendar, auto-renewal exposure, in-flight disputes and terminations, and the next action date on every open item</span></li><li><span>Lead the SaaS cost optimization program — carry forward savings achieved to date, work the remaining vendor triage list, and report realized savings to the executive team</span></li><li><span>Own and complete the procurement workflow rebuild (SharePoint / Power Automate) so requests, approvals, and spend commitments run through a documented process the company can operate without you</span></li><li><span>Run vendor diligence and onboarding: commercial terms, security review intake, and handoff of risk classification to the Security & Compliance Officer for decision</span></li><li><span>Manage license and entitlement footprint against budget, including the Microsoft 365 seat consolidation and reseller relationship</span></li><li><span>Own telephony and infrastructure vendor migrations, including moving company numbers and the IVR off the current provider onto a right-sized platform at materially lower cost.</span></li></ul><p><span><strong>Outsourced Partner & Support Operations</strong></span></p><br><ul><li><span>Own the relationship with our outsourced delivery partner: account cadence, SOW and commercial terms, resource allocation, escalation path, and performance against expectations</span></li><li><span>Manage the customer support team, including the follow-the-sun coverage model across Warsaw, EDT, and PDT, and ensure coverage aligns with employee schedules</span></li><li><span>Own support operations and tooling — Zendesk configuration, ticket monitoring integrations with PagerDuty, and the escalation process for named enterprise accounts</span></li><li><span>Complete the Help Center migration to Zendesk: agree the new structure, run the remaining article migration, and take the customer-facing FAQ site live</span></li><li><span>Report support performance to the executive team and connect it back to retention</span></li></ul><p><span><strong>Business Operations & Analysis</strong></span></p><br><ul><li><span>Own recurring executive and board-level reporting — revenue, retention, pipeline, support, headcount, and vendor spend — along with the underlying data definitions, so the numbers reconcile across systems</span></li><li><span>Establish and run the operating cadence: KPI reviews, ELT reporting, and the metrics dictionary that keeps reporting consistent quarter over quarter</span></li><li><span>Partner with Finance team on budget vs. actual, SaaS and vendor spend, cash forecasting inputs, and unit economics</span></li><li><span>Lead cross-functional initiatives from problem definition through implementation and adoption, including process redesign across Revenue, Finance, and Support</span></li><li><span>Turn open-ended executive questions into analysis and a clear recommendation with tradeoffs stated</span></li><li><span>Set direction on shared operational workstreams and serve as the senior operational reference point for the Operations Associate</span></li></ul><p><span><strong>Systems, Automation & AI</strong></span></p><br><ul><li><span>Own the tech-stack roadmap: which systems the company runs on, how they integrate, and what gets consolidated or retired</span></li><li><span>Act as business owner for the core stack — Salesforce, Jira, Confluence, Zendesk, MS365, and Claude — including data model, permissions, and workflow design, working with dedicated administrators where they exist</span></li><li><span>Own revenue systems architecture: lead routing and capture, opportunity and renewal hygiene, forecast fields, and the ARR/NRR reporting methodology built on top</span></li><li><span>Design and strategize internal automation: system integrations, AI and agentic workflows, and reporting pipelines that replace manual reporting and handoffs</span></li><li><span>Set standards for AI tooling across the company — where it is used, how outputs are reviewed, and what data may be put into it</span></li><li><span>Maintain the integration and automation inventory, including third-party OAuth grants, so nothing is running unowned</span></li></ul><p><span><strong>Compliance & Risk Operations</strong></span></p><br><ul><li><span>Risk classification, certification decisions, and audit positions are owned by the Security & Compliance Officer. This role owns the operational execution that keeps those programs on schedule:</span><ul><li><span>Run the operating cadence for the Vendor Management Policy and quarterly User Access Reviews, including evidence collection and closure of findings</span></li><li><span>Own the certification and audit calendar — ISO 27001 surveillance, SOC 2 Type II follow-up on prior-period findings, customer-required sustainability assessments, and UK public-sector certifications — driving deadlines, evidence packaging, and remediation follow-through to closure</span></li><li><span>Own employee lifecycle controls alongside IT: provisioning, equipment, access, and same-day offboarding, plus the documented evidence trail each one requires</span></li><li><span>Maintain the policy library and its annual review cycle, and drive attestation and security training completion to 100%</span></li><li><span>Support customer security questionnaires, DPAs, and vendor security reviews</span></li><li><span>Maintain the risk register and report open findings, aging, and owners to the executive team</span></li></ul></li></ul><p><span><strong>Website & Digital Operations</strong></span></p><br><ul><li><span>Own the company website end to end as both technical and business owner: hosting account, theme and build status, agency or contractor relationships, and release coordination</span></li><li><span>Own web forms, lead capture, routing, and tracking, in partnership with Revenue and Marketing</span></li><li><span>Maintain the internal knowledge base of playbooks, runbooks, and process documentation, and hold process owners accountable for keeping theirs current</span></li></ul><p><span><strong>What We’re Looking For</strong></span></p><br><ul><li><span>5–8+ years in business operations, vendor and procurement operations, revenue operations, or a comparable cross-functional operations role. Experience at a SaaS company is required.</span></li><li><span>Demonstrated ownership of a vendor or procurement portfolio, including negotiating renewals and delivering measurable cost savings</span></li><li><span>Experience managing an outsourced or offshore delivery partner — holding a vendor to an SOW, not just working alongside their people</span></li><li><span>Experience managing a support or service team, including coverage models across time zones</span></li><li><span>A track record of owning a process or system end to end rather than administering one — has built something that outlived their own involvement</span></li><li><span>Hands-on depth in Salesforce, plus fluency in at least one other core business system; able to design a data model, not just maintain records</span></li><li><span>Working knowledge of SaaS security and compliance practice — SOC 2, ISO 27001, vendor and third-party risk, access controls — and comfort running the evidence and cadence work an audit requires</span></li><li><span>Demonstrated use of AI tools to do real work — automation, analysis, and drafting — and a point of view on where they should and should not be applied</span></li><li><span>Strong analytical skills, comfortable in spreadsheets and reporting tools, and able to defend how any number was calculated</span></li><li><span>Excellent written communicator — can produce the one-page memo an executive can act on</span></li><li><span>Comfortable operating without a playbook in a lean, fast-moving company, at high visibility with the executive team</span></li><li><span>Bonus: experience at a company following a carve-out or separation, or scaling operations in an organization under 100 people</span></li></ul><p><span><strong>What Success Looks Like</strong></span></p><br><ul><li><span>First 30 days: every open vendor, contract, certification, and in-flight project has a documented status, owner, and next action date — nothing is running on memory</span></li><li><span>First 90 days: the near-term certification deadlines are met or formally extended, the support team has a stable coverage model and a single escalation path, and there is a prioritized plan for what to fix, consolidate, or automate</span></li><li><span>By six months: procurement runs through a documented workflow, executive reporting comes from a single reconciled source, and vendor and access review cycles run on schedule without reminders</span></li><li><span>By twelve months: measurable reduction in SaaS and vendor spend, manual reporting hours materially down, the Help Center and website fully transitioned, and compliance evidence audit-ready on request</span></li></ul> </div>
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role summary<br><br>As an Engineer of IT Operations, you will take a lead role in designing, implementing, and managing the company’s IT infrastructure across multiple regions. You will serve as a primary escalation point for complex technical challenges, providing advanced second and third-line (L2/L3) support within the IT Operations team. In this role, you will not only ensure the stability and security of our core IT services but also mentor junior team members and be part of key IT projects. A critical aspect of this position involves providing regional technical support and expertise to teams in other countries, ensuring consistent IT standards and operational excellence across our international sites.<br><br>The Following Experience Is Relevant To Us<br><br>IT Support & Troubleshooting:<br><br>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate High Priority Incidents / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the t Mart IT Operations team.<br><br>Network Administration<br><br>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of email accounts, and cloud services. Monitor and advanced troubleshooting for internet connectivity, VPN issues, and network performance.<br><br>New Site Deployments & IT Infrastructure Maintenance<br><br>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. A valid driving license is required to visit the locations.<br><br>CCTV & Security Systems Support<br><br>Configure, maintain, and troubleshoot CCTV systems, ensuring operational continuity and compliance with security requirements. Ensure proper storage and retrieval of video recordings in line with company guidelines.<br><br>Documentation & Process Improvement<br><br>Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.<br><br>Cross-Team Collaboration & Stakeholder Engagement<br><br>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.<br><br>Skills Required<br><br>Advanced knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).4+ years of experience in IT support, network administration, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, Comp TIA Network+) are highly desirable. Proficiency in troubleshooting Windows systems, network devices, security tools and basic knowledge in Linux systems. ITIL Foundation Certified (V3 / V4) - Preferred
EELAF is looking for an experienced Sales Account Manager – Physical Security Products to join our sales team in Egypt. The successful candidate will be responsible for developing and managing key accounts, generating new business, and driving sales of our Physical Security & ELV product portfolio across system integrators, contractors, consultants, and enterprise customers. Key Responsibilities Develop and manage a portfolio of System Integrators, ELV contractors, security companies, and enterprise accounts. Generate new business opportunities and expand EELAF's customer base. Drive sales of Physical Security solutions including:CCTV & IP Video Surveillance Video Management Systems Access Control Intercom & Video Door Phone Intrusion Detection Related networking and ELV products Build strong relationships with customers' commercial and technical decision-makers. Identify upcoming projects and opportunities at an early stage. Work closely with consultants, contractors, and end users to position EELAF's solutions. Prepare quotations and commercial proposals through the company's ERP/CRM system. Follow up opportunities from initial lead through quotation, negotiation, order, and collection. Achieve assigned sales, gross-profit, and collection targets. Maintain an accurate and continuously updated sales pipeline in Odoo CRM. Coordinate with Presales, Product Management, Logistics, and Finance to ensure smooth execution of customer orders. Follow up payment terms and customer collections in coordination with Finance. Develop account plans for strategic customers and identify opportunities for cross-selling across EELAF's portfolio. Provide regular market intelligence regarding competitors, pricing, projects, and customer requirements. Requirements Bachelor's degree in Engineering, Information Technology, Communications, Electronics, or a related discipline.4–10 years of B2B sales experience in Physical Security, ELV, or Security Systems. Proven experience selling to System Integrators, contractors, and enterprise customers in Egypt. Strong knowledge of CCTV and IP surveillance systems is essential. Knowledge of Access Control, Intercom, VMS, networking, and other ELV systems is highly preferred. Existing relationships within the Egyptian ELV / Physical Security market are a strong advantage. Strong commercial negotiation and account-management skills. Ability to develop new accounts rather than relying only on existing customers. Target-driven with a strong focus on revenue, profitability, and collections. Good English communication skills. Good knowledge of CRM/ERP systems; Odoo experience is an advantage. Must be comfortable working in a fast-paced, highly accountable sales environment.
EELAF is looking for an experienced Sales Account Manager – Physical Security Products to join our sales team in Egypt. The successful candidate will be responsible for developing and managing key accounts, generating new business, and driving sales of our Physical Security & ELV product portfolio across system integrators, contractors, consultants, and enterprise customers. Key Responsibilities Develop and manage a portfolio of System Integrators, ELV contractors, security companies, and enterprise accounts. Generate new business opportunities and expand EELAF's customer base. Drive sales of Physical Security solutions including:CCTV & IP Video Surveillance Video Management Systems Access Control Intercom & Video Door Phone Intrusion Detection Related networking and ELV products Build strong relationships with customers' commercial and technical decision-makers. Identify upcoming projects and opportunities at an early stage. Work closely with consultants, contractors, and end users to position EELAF's solutions. Prepare quotations and commercial proposals through the company's ERP/CRM system. Follow up opportunities from initial lead through quotation, negotiation, order, and collection. Achieve assigned sales, gross-profit, and collection targets. Maintain an accurate and continuously updated sales pipeline in Odoo CRM. Coordinate with Presales, Product Management, Logistics, and Finance to ensure smooth execution of customer orders. Follow up payment terms and customer collections in coordination with Finance. Develop account plans for strategic customers and identify opportunities for cross-selling across EELAF's portfolio. Provide regular market intelligence regarding competitors, pricing, projects, and customer requirements. Requirements Bachelor's degree in Engineering, Information Technology, Communications, Electronics, or a related discipline.4–10 years of B2B sales experience in Physical Security, ELV, or Security Systems. Proven experience selling to System Integrators, contractors, and enterprise customers in Egypt. Strong knowledge of CCTV and IP surveillance systems is essential. Knowledge of Access Control, Intercom, VMS, networking, and other ELV systems is highly preferred. Existing relationships within the Egyptian ELV / Physical Security market are a strong advantage. Strong commercial negotiation and account-management skills. Ability to develop new accounts rather than relying only on existing customers. Target-driven with a strong focus on revenue, profitability, and collections. Good English communication skills. Good knowledge of CRM/ERP systems; Odoo experience is an advantage. Must be comfortable working in a fast-paced, highly accountable sales environment.
<p>We are looking for a creative and skilled <strong>Videographer & Video Editor / Reels Creator</strong> to join our in-house media team.</p><p>The ideal candidate will be responsible for <strong>shooting and editing high-quality short-form video content</strong>, mainly for Instagram Reels, TikTok, Facebook, and other social media platforms.</p><p>The role requires strong filming and editing skills, a good visual sense, and the ability to transform ideas into engaging, professional videos.</p><p><strong>Requirements</strong></p><ul><li><p></p></li></ul><ul><li><p>Shoot professional short-form videos and Reels using cameras and smartphones.</p></li><li><p>Set up cameras, lighting, microphones, and other filming equipment.</p></li><li><p>Choose appropriate camera angles, framing, movements, and lighting for each video.</p></li><li><p>Edit Reels and short-form videos from raw footage to final delivery.</p></li><li><p>Create engaging edits with strong pacing, cuts, transitions, music, sound effects, and subtitles.</p></li><li><p>Perform basic color correction and color grading.</p></li><li><p>Clean and enhance audio when required.</p></li><li><p>Use Adobe Premiere Pro, CapCut, and other relevant editing software.</p></li><li><p>Add basic motion graphics and visual effects when needed.</p></li><li><p>Work with the creative and marketing teams to execute video concepts.</p></li><li><p>Direct subjects during filming to achieve the required shots and performance.</p></li><li><p>Adapt videos for Instagram Reels, TikTok, Facebook, and other platforms.</p></li><li><p>Keep up with current video styles, editing techniques, and social media trends.</p></li><li><p>Organize and manage footage, project files, and exported content.</p></li><li><p>Maintain consistent visual quality across all produced content.</p></li><li><p>Handle multiple video projects while meeting deadlines.</p></li><li><p>Suggest creative shooting and editing approaches to continuously improve content quality.</p></li></ul><p><strong>Portfolio Requirement:</strong><br>Applicants must provide a portfolio or links to previous videography, Reels, and video-editing work.</p>
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role summary<br><br>As an Associate Engineer of IT Operations, you will be responsible for configuring and maintaining the company’s IT infrastructure across multiple sites, providing second-line (L2) support, and collaborating with team members to deliver high-quality IT services. You will handle the complete configuration of network devices, including firewalls, and ensure seamless IT operations across stores, warehouses, and other locations. Additionally, you will work closely with L1/L2/L2 IT teams. The Associate Engineer will also contribute to IT projects, troubleshooting, and ensuring the continuous operation of IT systems, including network infrastructure, CCTV systems, and cloud services.<br><br>The Following Experience Is Relevant To Us<br><br>IT Support & Troubleshooting:<br><br>Provide second-line (L2) technical support for hardware, software, and network issues across multiple sites. Diagnose and resolve technical issues escalated from first-line support, ensuring minimal downtime and disruption for end-users. Manage incidents and service requests in the Jira ticketing system following the IT incident management process, ensuring accurate documentation and timely resolution within the SLAs. Manage escalated incidents from the IT Service Desk (L1), ensuring they are updated daily with high-quality troubleshooting steps and meaningful progress reports. Use Slack for real-time communication and coordination with internal teams to resolve incidents and requests quickly and efficiently. Prioritize and escalate issues to L3 as necessary, ensuring prompt and effective resolution to minimize business impact. Communicate Major Incidents (P1/P2) / critical issues to IT leadership and key stakeholders to ensure visibility and awareness. Ensure adherence to ITIL processes, including Incident Management, Request Fulfilment, Problem Management, Change Management, and Asset Management, within the t Mart IT Operations team.<br><br>Network Administration<br><br>Configure and maintain network devices, including firewalls, routers, switches, and Wi-Fi access points, ensuring full operational functionality. Support the management of Active Directory, email accounts, and cloud services. Monitor and troubleshoot internet connectivity, VPN issues, and network performance.<br><br>New Site Deployments & IT Infrastructure Maintenance<br><br>Lead the complete configuration of IT infrastructure for new sites, warehouses, and other locations, ensuring network and systems readiness. Provide full configuration support for network devices, CCTV cameras, POS systems, and other hardware installations. Provide on-ground support for L3 engineers during office setups and remote sites to ensure proper implementation. Travel to multiple sites within the country for support, installations, and troubleshooting as needed. And a valid driving license is required to visit the locations.<br><br>CCTV & Security Systems Support<br><br>Configure, maintain, and troubleshoot CCTV systems, ensuring their operational continuity and security compliance. Ensure proper storage and retrieval of video recordings in line with company guidelines.<br><br>Documentation & Process Improvement<br><br>Maintain accurate IT asset inventory, including network devices. Document troubleshooting guides, system configurations, and best practices to enhance IT support efficiency. Identify areas for process automation and efficiency improvements within IT operations.<br><br>Cross-Team Collaboration & Stakeholder Engagement<br><br>Work closely with IT Operations engineers in different regions, other IT teams (L1/L2/L3), and cross-functional teams. Support IT projects, upgrades, and initiatives aimed at improving infrastructure resilience. Provide guidance and training to end-users on IT policies, procedures, and best practices.<br><br>Skills Required<br><br>Basic knowledge of network infrastructure, with familiarity in working with Fortinet devices for firewall and network setup. Good problem-solving skills to assist in troubleshooting and resolving technical issues effectively. Familiarity with real-time communication platforms like Slack to coordinate support and resolve issues effectively. Understanding of networking fundamentals (TCP/IP, VLANs, DHCP, DNS) and security protocols (firewalls, VPNs, data encryption). Experience with Microsoft 365, Active Directory, and basic knowledge with cloud platforms. Competence in managing CCTV systems, ensuring security, proper installation, and data retention. Ability to work collaboratively with internal teams and vendors to achieve business goals. Ability to work flexible timing and perform after-hours tasks when required. Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders. Ability to manage time effectively, prioritize tasks, and work independently in a fast-paced, multi-site environment. Problem-solving skills, with the ability to identify issues and work toward solutions. A basic knowledge and understanding of ITIL or IT Service Management practices is desirable.<br><br>Qualifications<br><br>Bachelor’s Degree in Information Technology, Computer Science, or a related field (preferred but not mandatory).2-4 years of experience in IT support, network administrator, or systems administration. Relevant IT certifications (e.g., CCNA, Fortinet NSE, Comp TIA Network+) are highly desirable. Proficiency in troubleshooting Windows and Linux systems, network devices, and security tools. ITIL Foundation Certified (V3 / V4) - Preferred
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Security & Safety Associate supports day-to-day security operations, with a key focus on CCTV monitoring, reporting incidents, ensuring compliance with safety protocols, and assisting with routine checks. This entry-level role is ideal for a young, energetic employee eager to grow in the field of corporate security and safety.</p><p><strong>Security Responsibilities:</strong></p><ul><li>Monitor and operate the CCTV system to ensure real-time surveillance of critical areas within the premises.</li><li>Prepare and submit daily CCTV monitoring reports highlighting observations and incidents.</li><li>Immediately report any suspicious activity or incident to the Security Manager.</li><li>Conduct regular floor security checks, documenting any findings or irregularities.</li><li>Handle the access cards internal process in line with the set policies along with the related approvals identified cycle.</li><li>Ensure compliance with company security guidelines across the site.</li><li>Assist in incident reporting, actions follow-ups, and maintaining the proper logbooks.</li><li>Audit inventory for stores to ensure proper control, accuracy, and compliance.</li><li>Conduct random audits on security personnel at different times throughout the day, including night shifts, to ensure discipline, performance, and adherence to procedures.</li><li>Assist employees, visitors, and contractors according to PwC security guidelines.</li><li>Cooperate with external service providers and contractors with the Security controls and ensuring all related approvals and entry permissions in alignment with all Internal Guidelines.</li><li>Maintain confidentiality and professionalism in handling all organization and operations matters.</li></ul><p><strong>Safety Responsibilities:</strong></p><ul><li>Conduct regular safety inspections across all facility areas to identify any potential hazards and ensure compliance.</li><li>Ensure compliance with company safety protocols and procedures.</li><li>Support emergency procedures, including evacuations, first aid coordination, and drills.</li><li>Maintain proper safety logging and documentation, ensuring all incidents, observations, and corrective actions are accurately recorded.</li><li>Follow up on safety observations and ensure corrective actions are implemented.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or bachelor's degree (preferred in security or safety).</li><li>2-3 years of experience in security & safety operations.</li><li>Basic understanding for all related security systems.</li><li>Good communication and reporting skills (verbal and written).</li><li>Physically fit and able to move across the premises as part of patrols and safety checks.</li><li>High level of alertness, responsibility, and integrity. Eager to learn.</li><li>Proficient in using MS Office tools (Word, Excel, PowerPoint).</li></ul><p></p></section>
Company Description Konnekt Union is a fast-growing company specializing in Engineering and IT solutions, established in 2018 and recognized as one of the leading system integrators and IT solutions providers in Egypt. The company delivers high-quality services, offering comprehensive solutions tailored to client needs. Konnekt Union focuses on supplying and installing fire systems and IP surveillance systems, including CCTVs, phone systems, intercoms, and smart access systems. Its wide range of network solutions helps enterprises improve network security, enhance service quality, simplify data management, and boost productivity and performance. Candidates joining Konnekt Union will work in a dynamic environment that supports innovation and professional growth in the IT and engineering fields. Role Description The Information Technology Sales Manager internship is an on-site role based in Egypt. The intern will support the sales team in promoting IT solutions, fire systems, and IP surveillance products, including understanding client requirements and preparing proposals. Daily tasks include assisting with lead generation, following up with prospects, maintaining client records, and supporting account management activities. The intern will help coordinate meetings and product demonstrations, track sales activities, and contribute to building long-term client relationships. This internship provides hands-on experience in IT sales and an opportunity to learn about system integration and network solutions. Qualifications Strong IT Sales and Information Technology knowledge to understand and communicate technical solutions effectively. Lead Generation and Sales skills to identify prospects, qualify opportunities, and support the sales pipeline. Account Management capabilities to assist in maintaining client relationships and ensuring customer satisfaction. Good communication and presentation skills, with the ability to explain technical concepts in clear business terms. Interest in engineering, network solutions, and security systems such as fire and IP surveillance technologies. Ability to work on-site in Egypt, collaborate with cross-functional teams, and manage time effectively. Relevant academic background in Business, Information Technology, Engineering, or a related field is preferred. Proficiency in MS Office and basic CRM tools is an advantage. Compensation & Benefits Monthly Salary: Competitive fixed monthly salary based on experience and qualifications. Sales Commission: Attractive performance-based commission structure on successful sales and closed deals. Performance Incentives: Additional incentives may be offered based on achieving individual and team sales targets. Professional Growth: Hands-on experience in IT sales, system integration , networking, security, and engineering solutions.