Security Camera Watch Jobs - Cairo Egypt

Reports to: Senior HR Business Partner<br>Role Purpose:The officer will serve as the operational HR focal point for designated areas and grants, executing end-to-end recruitment, organizational structure updates, and employee cycle transactions in alignment with University policies.<br>Core Responsibilities: Organizational Design and Systems Management: Maintain and update the physical and digital organizational structures of all offices and newly funded grants within the assigned areas Recruitment and Talent Acquisition: Execute the full-cycle operational recruitment process to meet the staffing needs of regular departments and externally funded grant programs Performance Management and Area Support: Act as the dedicated HR liaison to handle field inquiries and provide direct technical support during the institutional performance appraisal cycle Records Governance and Reporting: Establish and maintain a secure, efficient historical and current filing system for area personnel and structural records General Administrative Support: Perform other administrative duties as required<br>Qualifications and Skills:Education and Experience: Bachelor’s degree required; HR Diploma is an asset Minimum of eight years of experience, including at least three years operating within a multicultural environment with a strong emphasis on core HR operations Experience in university or large institutions is preferred<br>Technical Skills: Language and System Proficiency: Excellent command of English and Arabic languages Proficient with MS Office, e.g. Word, Excel, Visio, and Power Point, and experience working with a known HCM system, e.g. SAP or Success Factors Core Attributes: Detail-oriented, dependable, and trustworthy Possesses initiative thinking, a customer service orientation, and strong analytical skills Interpersonal and Communication: Strong communication, presentation, and problem-solving skills Ability to maintain excellent teamwork spirit Organizational Management: Ability to organize and prioritize workflow Proven ability to manage and complete multiple tasks within deadlines<br> This position is open until August 20, 2026<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted. <br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply." <br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

About the job<br>Med Net Egypt is one of the leading managed care service organisations that cater to healthcare needs. We are looking for a skilled Officer - User Acceptance Test will be responsible for executing comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing for all Med Net Systems encompassing both project-based and continuous development enhancements changes and identify gaps and opportunities for improvements throughout the development life cycle and collaborate with Med Net PMO to manage the scope and quality of the deliverables within the agreed timelines.<br>Your Job<br>Work closely with Functional Business Owners to become a comprehensive expert in Med Net systems and underlying business logic. Analyse and validate use cases, user stories, and requirements to ensure they are complete, accurate, and testable. Execute comprehensive test plans and test cases, including functional testing, integration, and user acceptance testing. Identify and document any gaps, ambiguities, or inconsistencies with the approved business requirements or solution design. Test the user interface (UI) for usability, accessibility, and visual appeal. Ensure the software meets the defined quality standards and user expectations. Effectively communicate testing progress, issues, and risks to the Team Leader – User Acceptance Test, Project Manager, and IT team. Collaborate with cross-functional teams (developers, product owners, designers) to ensure successful CR and solution delivery. Assist in the development of UAT planning and execution, consistently tracking UAT activities and progress against defined timelines. Documenting as per PMO standard Test cases traceability throughout the testing lifecycle. Contribute as required to business requirements elicitation activities, project progress meetings, and report creation.<br>Your Profile<br>Minimum 2 years of experience in an operational role within the healthcare or insurance industry. Strong understanding of core operational processes within the healthcare/insurance domain, including [claims processing lifecycle, policy management]Experience in reviewing and implementing business requirements documents (BRDs), user stories, and quality standards. Excellent analytical and problem-solving skills Strong attention to detail and accuracy with a focus on data quality and process integrity. Excellent command of the English language. Ability to prioritise tasks and manage dependencies effectively. Basic knowledge of project management methodologies and project management tools (Jira, Manage Engine, Service Desk, Smartsheet) Proficiency in Microsoft Office Suite (Excel, Word, Power Point) and other relevant software tools.

Acquires & grows base of BB customers in order to meet KPIs set. Build strong & healthy Business banking portfolio (asset & liability) within his assigned zone. KEY ACCOUNTABILITIESRelationship Management:Achieve communicated KPIs by strictly following his key performance activities (KPAs), (outbound calls, sales visits, cross sell activities) Report his KPAs on weekly basis to the business banking sales manager. Personally, and proactively build his area business banking portfolio of asset and liabilities. Keeps updated and learns in-depth the more complicated products offered by the competition. Grows the number of new account relationships via customer referrals, marketing leads and self-generated leads. Proactively assesses financial needs of customers. Responsible for achieving & delivering his/her targets in terms of acquisition, liabilities, asset and fee income for his/her Advising Zone. Assisting the Business banking Area Manager in periodically evaluating performance levels as defined in the business plan. Totally responsible for business banking acquisition for his advising zone. Provide customer technical advices and solutions. Quality & Services Ensure good customer acquisition in accordance to ADIB policies and processes. Efficiently handle new to bank customer’s inquiries for all BB products and consumer products. Ensure full and proper customer knowledge for all BB asset and liability products. Regularly promote the usage of other delivery channels via day-to day contacts with the customers. Ensure continuous flow of appointments at Advising Zone. CBE, Compliance, Audit, Procedures Responding to Compliance Dept. requirements in terms of obtaining proper approvals Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place Ensure following set procedures / policies as per designation letter. Ensure full adherence to credit policies and required documentations. And any other assigned tasks QUALIFICATIONS:Academic and professional qualifications University Degree Experience with (MS office excel), experience to demonstrate with good communication skills Strong analytical skills and observation to trends Good finance background Good presentation skills Product knowledge awareness Good understanding to the market offering scope of the business banking Experience and other requirements Years of experience: Officer: 2-5 years of experience in sales activities. Sr. Officer: 5-7 years of experience in sales activities.

ABOUT HEALTHA<br>Healtha is a health and wellness company building consumer brands. We develop science-driven products in nutritional supplements, digital health, and consumer healthcare, selling through direct-to-consumer channels, online marketplaces, and strategic distribution partners.<br>We are building a long-term company focused on creating trusted consumer-health brands and delivering sustainable international growth.<br>THE OPPORTUNITY<br>Healtha is seeking an entrepreneurial Chief Executive Officer to lead the company through its next stage of growth.<br>This is a hands-on executive leadership position. We are looking for an experienced operator who can translate strategy into execution, establish scalable systems, recruit exceptional talent, and grow multiple brands internationally.<br>The CEO will work closely with the Founder and Board while assuming responsibility for company performance, organizational leadership, growth, and day-to-day execution. This is a full-time in person role.<br>KEY RESPONSIBILITIES<br>• Develop and execute Healtha's long-term business strategy.• Take ownership of company revenue, profitability, cash flow, and P&L performance.• Scale direct-to-consumer, retail, marketplace, and distribution channels.• Build and lead a high-performing executive and management team.• Establish clear KPIs, dashboards, accountability systems, and operating rhythms.• Lead annual planning, budgeting, and quarterly execution.• Strengthen marketing, supply chain, technology, finance, customer experience, and regulatory operations.• Develop fundraising plans and manage investor and stakeholder relationships.• Build strategic partnerships and identify potential acquisition opportunities.• Lead expansion across Canada, the United States, and the Middle East.• Create a culture of ownership, transparency, urgency, and continuous improvement.<br>REQUIRED QUALIFICATIONS<br>• Previous experience as a CEO, President, COO, or General Manager with meaningful P&L responsibility.• Demonstrated success scaling an early-stage or high-growth company.• Experience in e-commerce, consumer products, healthcare, or a closely related industry.• Strong financial, operational, and organizational leadership capabilities.• Experience leading multiple business functions and senior team members.• Ability to create strategy while remaining closely involved in execution.• Strong written, verbal, and stakeholder communication skills.• Evidence-based and financially disciplined decision-making.• Bachelor's degree or equivalent senior leadership experience.<br>PREFERRED EXPERIENCE<br>• Consumer packaged goods or consumer-health products• Nutritional supplements• Digital health or healthcare• Shopify and Amazon Marketplace• International expansion• Founder-led or venture-backed companies• Fundraising and investor relations• Strategic partnerships, acquisitions, or joint ventures• Regulated consumer products• Cross-border supply chain management<br><br>WHAT WE OFFER<br>• Executive compensation• Performance-based bonus• Equity participation• Opportunity to help build a global healthcare company• Entrepreneurial environment with autonomy

We’re Hiring: Regulation Compliance & Research Officer Location: Nasr City, Cairo, Egypt — On-site Employment Type: Full-Time Schedule: Flexible 8-hour shifts, mainly afternoon/evening Organization: Windsor University USA — Washington, D. C.-based Windsor University USA is looking for a detail-oriented, research-driven, and highly organized professional to join our Cairo team as a Regulation Compliance & Research Officer. This role is ideal for someone with experience in education, higher education administration, compliance, accreditation, institutional research, policy writing, or regulatory documentation. About the Role The Regulation Compliance & Research Officer will support Windsor University USA’s compliance, accreditation, research, reporting, and institutional development functions. The selected candidate will assist with preparing documentation, reviewing policies, conducting research, supporting accreditation processes, and helping ensure that institutional materials are aligned with U. S. higher education standards and regulatory requirements. Important Location Requirement Because this is an on-site position, candidates must live within approximately 30 minutes of our Nasr City office. Applicants who live too far from Nasr City or outside Greater Cairo may not be considered. Office Location Nasr City, Cairo, Egypt Near El Tayaran Street / Al Hay As Sabea area Important Experience Requirement Candidates must have prior experience in the education field. Applicants from unrelated fields with no education, academic, compliance, research, or institutional administration background may not be considered. Higher Education Accreditation Background A background in higher education accreditation is strongly recommended. Candidates with experience or familiarity with accreditation bodies such as HELC, DEAC, ACCSC, or similar higher education regulatory/accreditation agencies will be strongly preferred. Who We’re Looking For We are looking for someone who is:• Experienced in the education sector• Strong in research, writing, and documentation• Detail-oriented and organized• Able to read and understand policies, standards, and regulations• Comfortable preparing reports and formal institutional documents• Professional in English writing and communication• Able to work independently and follow deadlines• Comfortable working in an international university environment• Interested in U. S. higher education compliance and accreditation• Available to work on-site in Nasr City Main Responsibilities Compliance and Accreditation• Support institutional compliance with applicable higher education standards• Assist with accreditation documentation and evidence collection• Support processes related to HELC, DEAC, ACCSC, and other applicable bodies• Review institutional materials for consistency with regulatory requirements• Help organize compliance files, records, and supporting documents• Assist in preparing responses, reports, and documentation for reviews or audits• Track required documents, deadlines, and follow-up items Research and Reporting• Conduct research on U. S. higher education standards, accreditation requirements, and best practices• Prepare structured reports, summaries, and internal analysis• Support institutional research projects and data collection• Assist with documentation for audits, reviews, and institutional planning• Summarize regulations and standards in clear, practical language• Research comparable institutions, academic models, and compliance practices Policy Development and Documentation• Assist in developing, updating, and organizing policies and procedures• Help ensure consistency across institutional documents• Maintain accurate records of compliance materials• Review documents for clarity, formatting, grammar, and accuracy• Support the preparation of manuals, proposals, reports, and official communications• Help organize institutional evidence for accreditation and regulatory purposes Content and Communication• Draft clear, professional, and accurate written content• Assist with official communications, reports, proposals, and announcements• Support structured content for marketing and student recruitment when needed• Help review website and digital content for accuracy and professionalism• Support content organization across digital platforms• Assist with social media or digital communication tasks when required Collaboration and Institutional Support• Work with admissions, faculty, administration, and leadership teams• Support institutional development and quality improvement projects• Help ensure departments are following consistent processes and documentation standards• Assist with research and development initiatives related to academic and operational quality• Communicate professionally with internal and external stakeholders Required Qualifications• Bachelor’s degree required• Master’s degree preferred• Prior experience in the education sector is required• Strong English writing, editing, and communication skills• Strong research and analytical abilities• Strong organizational and time management skills• Ability to interpret complex standards, policies, and regulations• Ability to prepare professional reports and formal documents• Ability to work independently in a fast-paced environment• Professional attitude and commitment to accuracy, quality, and institutional improvement Strongly Preferred Qualifications• Background in higher education accreditation• Familiarity with HELC, DEAC, ACCSC, or similar accreditation/regulatory bodies• Experience in university administration or institutional compliance• Experience preparing policies, reports, manuals, or accreditation documents• Experience in academic quality assurance• Experience in institutional research or regulatory research• Experience with U. S. higher education standards• Experience using Canva or similar design tools• Experience with social media or digital content management• Marketing, recruitment, or student communication experience Preferred Backgrounds Candidates with academic or professional experience in any of the following areas are encouraged to apply:• Higher education administration• Accreditation and compliance• Institutional research• Education management• Academic quality assurance• Policy writing• Regulatory research• Student services• Admissions or enrollment• English writing or communications• Digital content or marketing• Business administration• Law, public policy, or related fields Work Schedule• Full-time position• On-site at the Nasr City office• Flexible 8-hour shifts• Afternoon and/or evening availability preferred• Schedule may align with U. S. Eastern Time when needed What We Offer• Competitive salary• Performance-based bonuses• Professional development and training in U. S. higher education standards• Experience in international higher education administration• Exposure to compliance, accreditation, and institutional development projects• Collaborative work environment• Growth and advancement opportunities Application Process Interested candidates should apply through the Windsor University USA application process. After initial review, selected candidates will receive an email with instructions to complete the application form on our website. Candidates may also be asked to complete a free English proficiency test through Windsor University USA. Applicants should expect to receive a response within approximately one week after completing the required steps. Apply Herehttps://windsoruniversity.us/careers/available-jobs/employee-information-form/English Proficiency Testhttps://windsoruniversity.us/duolingo/Interview Process• Shortlisted candidates may be invited to an online interview• Successful candidates may then be invited for an in-person interview• In-person interviews are usually held on Saturdays at the Nasr City office Learn More About Windsor University USAhttps://windsoruniversity.us/Note Recruitment is conducted on a rolling basis. Early applications are encouraged.

We’re Hiring: Regulation Compliance & Research Officer Location: Nasr City, Cairo, Egypt — On-site Employment Type: Full-Time Schedule: Flexible 8-hour shifts, mainly afternoon/evening Organization: Windsor University USA — Washington, D. C.-based Windsor University USA is looking for a detail-oriented, research-driven, and highly organized professional to join our Cairo team as a Regulation Compliance & Research Officer. This role is ideal for someone with experience in education, higher education administration, compliance, accreditation, institutional research, policy writing, or regulatory documentation. About the Role The Regulation Compliance & Research Officer will support Windsor University USA’s compliance, accreditation, research, reporting, and institutional development functions. The selected candidate will assist with preparing documentation, reviewing policies, conducting research, supporting accreditation processes, and helping ensure that institutional materials are aligned with U. S. higher education standards and regulatory requirements. Important Location Requirement Because this is an on-site position, candidates must live within approximately 30 minutes of our Nasr City office. Applicants who live too far from Nasr City or outside Greater Cairo may not be considered. Office Location Nasr City, Cairo, Egypt Near El Tayaran Street / Al Hay As Sabea area Important Experience Requirement Candidates must have prior experience in the education field. Applicants from unrelated fields with no education, academic, compliance, research, or institutional administration background may not be considered. Higher Education Accreditation Background A background in higher education accreditation is strongly recommended. Candidates with experience or familiarity with accreditation bodies such as HELC, DEAC, ACCSC, or similar higher education regulatory/accreditation agencies will be strongly preferred. Who We’re Looking For We are looking for someone who is:• Experienced in the education sector• Strong in research, writing, and documentation• Detail-oriented and organized• Able to read and understand policies, standards, and regulations• Comfortable preparing reports and formal institutional documents• Professional in English writing and communication• Able to work independently and follow deadlines• Comfortable working in an international university environment• Interested in U. S. higher education compliance and accreditation• Available to work on-site in Nasr City Main Responsibilities Compliance and Accreditation• Support institutional compliance with applicable higher education standards• Assist with accreditation documentation and evidence collection• Support processes related to HELC, DEAC, ACCSC, and other applicable bodies• Review institutional materials for consistency with regulatory requirements• Help organize compliance files, records, and supporting documents• Assist in preparing responses, reports, and documentation for reviews or audits• Track required documents, deadlines, and follow-up items Research and Reporting• Conduct research on U. S. higher education standards, accreditation requirements, and best practices• Prepare structured reports, summaries, and internal analysis• Support institutional research projects and data collection• Assist with documentation for audits, reviews, and institutional planning• Summarize regulations and standards in clear, practical language• Research comparable institutions, academic models, and compliance practices Policy Development and Documentation• Assist in developing, updating, and organizing policies and procedures• Help ensure consistency across institutional documents• Maintain accurate records of compliance materials• Review documents for clarity, formatting, grammar, and accuracy• Support the preparation of manuals, proposals, reports, and official communications• Help organize institutional evidence for accreditation and regulatory purposes Content and Communication• Draft clear, professional, and accurate written content• Assist with official communications, reports, proposals, and announcements• Support structured content for marketing and student recruitment when needed• Help review website and digital content for accuracy and professionalism• Support content organization across digital platforms• Assist with social media or digital communication tasks when required Collaboration and Institutional Support• Work with admissions, faculty, administration, and leadership teams• Support institutional development and quality improvement projects• Help ensure departments are following consistent processes and documentation standards• Assist with research and development initiatives related to academic and operational quality• Communicate professionally with internal and external stakeholders Required Qualifications• Bachelor’s degree required• Master’s degree preferred• Prior experience in the education sector is required• Strong English writing, editing, and communication skills• Strong research and analytical abilities• Strong organizational and time management skills• Ability to interpret complex standards, policies, and regulations• Ability to prepare professional reports and formal documents• Ability to work independently in a fast-paced environment• Professional attitude and commitment to accuracy, quality, and institutional improvement Strongly Preferred Qualifications• Background in higher education accreditation• Familiarity with HELC, DEAC, ACCSC, or similar accreditation/regulatory bodies• Experience in university administration or institutional compliance• Experience preparing policies, reports, manuals, or accreditation documents• Experience in academic quality assurance• Experience in institutional research or regulatory research• Experience with U. S. higher education standards• Experience using Canva or similar design tools• Experience with social media or digital content management• Marketing, recruitment, or student communication experience Preferred Backgrounds Candidates with academic or professional experience in any of the following areas are encouraged to apply:• Higher education administration• Accreditation and compliance• Institutional research• Education management• Academic quality assurance• Policy writing• Regulatory research• Student services• Admissions or enrollment• English writing or communications• Digital content or marketing• Business administration• Law, public policy, or related fields Work Schedule• Full-time position• On-site at the Nasr City office• Flexible 8-hour shifts• Afternoon and/or evening availability preferred• Schedule may align with U. S. Eastern Time when needed What We Offer• Competitive salary• Performance-based bonuses• Professional development and training in U. S. higher education standards• Experience in international higher education administration• Exposure to compliance, accreditation, and institutional development projects• Collaborative work environment• Growth and advancement opportunities Application Process Interested candidates should apply through the Windsor University USA application process. After initial review, selected candidates will receive an email with instructions to complete the application form on our website. Candidates may also be asked to complete a free English proficiency test through Windsor University USA. Applicants should expect to receive a response within approximately one week after completing the required steps. Apply Herehttps://windsoruniversity.us/careers/available-jobs/employee-information-form/English Proficiency Testhttps://windsoruniversity.us/duolingo/Interview Process• Shortlisted candidates may be invited to an online interview• Successful candidates may then be invited for an in-person interview• In-person interviews are usually held on Saturdays at the Nasr City office Learn More About Windsor University USAhttps://windsoruniversity.us/Note Recruitment is conducted on a rolling basis. Early applications are encouraged.

Job Role :Customer Service Officer Location:<br>Maadi, Egypt<br> Role Summary:<br>We are seeking a dedicated Customer Service Representative for to join our dynamic team. This role is pivotal in ensuring the highest level of customer satisfaction by efficiently resolving issues and maintaining a thorough knowledge of our products and services. The ideal candidate will demonstrate excellent communication skills, a problem-solving mindset, and a professional attitude in all customer interactions.<br>Key Responsibilities:<br>Customer Interaction: Promptly respond to customer calls, chats, emails, and other communication channels, providing professional and courteous assistance. Issue Resolution: Follow up on all customer requests to ensure tickets are successfully closed, liaising with operations agents to resolve issues, and communicating any necessary changes. Customer Satisfaction: Ensure all customer interactions result in satisfaction before ticket closure, addressing any dissatisfaction with appropriate compensation within approved limits. Data Management: Accurately record customer data and compile reports on customer inquiries, specifying details and actions taken. Product Knowledge: Maintain an up-to-date understanding of the company's offerings to effectively assist customers and convey actions to operations agents. Special Initiatives: Send gifts to valued customers as a token of appreciation and contact customers with unconfirmed orders to offer assistance.<br>Key Expertise and Qualifications:<br>Experience: Previous experience in customer service roles preferred. Communication Skills: Excellent verbal and written communication abilities. Interpersonal Skills: Strong capability to interact professionally with customers. Problem-Solving: Effective problem-solving skills to address and resolve customer issues. Attention to Detail: High level of accuracy in data management and follow-up actions. Product Familiarity: Knowledge of the company's products and services. Adaptability: Ability to quickly adapt to new information and procedures.<br>About Floward<br>Floward is the leading online flowers and gifting company in the Middle East and the UK. Our company was founded in 2017, and within five years we expanded our operations to include nine countries. At Floward, we pride ourselves on creating a seamless and innovative experience for our customers and we love making the process of sending flowers and gifts as enjoyable as receiving them. We make sure to source our flowers daily from the best ethical growers and farmers around the world to create one of a kind stunning arrangements and plants that fit every occasion. We are known for our flower arrangements, but we made great partnerships with local and international brands in all our communities to offer our clients a wide range of gifts including chocolate, perfumes, cakes, jewellery, and more.<br>Operating in 37 cities in nine countries across the MENA region and London, UK, we guarantee same-day delivery across the board through our own refrigerated fleet to ensure that gifts and arrangements arrive fresh to the customer.<br>To know more about us;https://www.floward.co/about-us/

Role Summary: The Chief Distribution Officer (CDO) is responsible for leading and owning the company’s overall distribution strategy, with full accountability for revenue growth, distribution performance, and market expansion across all channels. The role ensures strong alignment between distribution, underwriting, operations, and customer servicing functions, delivering sustainable and profitable growth while maintaining strict adherence to underwriting discipline and risk appetite. As a key member of the executive leadership team, the CDO contributes to corporate strategy, business transformation, and long-term value creation.<br>Accountabilities of The Role:1. Revenue & Performance Ownership• Full ownership of top-line revenue, distribution KPIs, and channel profitability• Deliver sustainable growth aligned with company business plan and targets• Establish and drive performance management frameworks across all distribution channels<br>2. Distribution Strategy & Market Expansion• Develop and execute a comprehensive distribution strategy across brokers, agents, digital, and direct channels• Identify and capture new growth opportunities, including new channels, partnerships, and segments• Lead market expansion initiatives and strengthen competitive positioning<br>3. Underwriting Alignment & Portfolio Quality• Ensure strict alignment between distribution strategy and underwriting discipline• Manage portfolio mix to achieve balanced growth, profitability, and risk diversification• Collaborate closely with underwriting to ensure compliance with risk appetite and pricing adequacy<br>4. Customer Experience & Operational Integration• Drive end-to-end customer experience improvement across all touchpoints• Align distribution activities with operations and servicing functions to improve efficiency and service quality• Leverage data, analytics, and digital tools to enhance customer engagement and channel performance 5. Leadership & Organizational Development• Lead, develop, and inspire the Business Development and Distribution teams• Build a high-performance, results-driven culture with clear accountability• Strengthen capabilities across sales, relationship management, and technical understanding<br>6. Strategic Leadership & Governance• Act as a core member of the executive leadership team• Contribute to corporate strategy, business planning, marketing, and transformation initiatives• Ensure all distribution activities comply with regulatory requirements, internal policies, and governance standards<br>The Candidate: The required candidate must be a seasoned insurance executive who has deep knowledge of the Egyptian market who balances strategic vision, extensive local professional networks, particularly strong relationships with insurance brokers and a proven track record of revenue generation.<br>Qualifications:Minimum 10–15 years of senior experience in the insurance industry Proven track record in distribution, business development, and revenue leadership Currently or recently holding a role such as CDO, Deputy CEO, or Head of Business Development with full P&L or revenue responsibility Strong background in non-motor, non-medical P&C underwriting (Property, Engineering, Liability preferred) Deep understanding of insurance products, pricing, risk assessment, and portfolio management Solid knowledge of reinsurance and claims principles Proven ability to design and execute distribution strategies delivering profitable growth Strong understanding of interdependencies between distribution, underwriting, and operations Ability to manage portfolio profitability, not just top-line growth Executive presence with strong decision-making and strategic thinking capability Demonstrated ability to lead large teams and drive transformation Strong stakeholder management and communication skills

<ul><li>Lead technical assessments, feasibility studies, system design reviews, and performance evaluations for solar PV and renewable energy projects.</li><li>Develop and review technical specifications, engineering designs, tender documents, and project deliverables to ensure compliance with applicable standards, regulations, and best practices.</li><li>Conduct and supervise site surveys, technical inspections, commissioning activities, and quality assurance processes throughout the project lifecycle.</li><li>Evaluate and approve PV system designs, equipment selection, and electrical infrastructure, ensuring technical and financial viability.</li><li>Monitor project implementation and operational performance, analyze technical data, identify risks, and recommend corrective actions.</li><li>Perform technical due diligence and provide expert recommendations for renewable energy investments and project development activities.</li><li>Coordinate with clients, consultants, contractors, suppliers, utilities, government entities, and development partners to ensure successful project delivery.</li><li>Prepare technical reports, presentations, project documentation, and management briefings.</li><li>Support the development and delivery of training programs, technical guidelines, and capacity-building activities.</li><li>Provide technical supervision, mentoring, and guidance to junior engineers and project staff.</li><li>Undertake site visits and travel within Egypt as required for project implementation and stakeholder engagement.</li></ul>

<p>A Senior QC Engineer is a hands-on quality control professional responsible for performing manual, automation, API, and performance testing to ensure high-quality software delivery. The role involves designing and executing test strategies, developing and maintaining automation scripts, utilizing AI-assisted testing tools to improve efficiency, preparing testing artifacts, and supporting successful product releases. This full-time position reports to the QC Lead or Quality Manager and is ideal for technically skilled professionals who enjoy problem-solving, adopting modern testing practices, and working in fast-paced, collaborative environments.</p><p>1. Manual Testing &amp; Test Execution Design, write, and execute manual test cases, test scenarios, and test scripts covering functional, regression, integration, end-to-end, API, and performance testing. Perform exploratory, smoke, and sanity testing to validate application builds before release. Execute planned test cycles, document test results, log and manage defects with clear reproduction steps, and verify software fixes through regression testing.</p><p>2. Test Automation Engineering Develop, maintain, and execute automated test scripts and contribute to the continuous improvement of automation frameworks. Enhance test coverage by maintaining automation suites and integrating automated tests into CI/CD pipelines where applicable. Review, debug, and optimize automation scripts to improve reliability and execution efficiency.</p><p>3. Performance Testing &amp; Optimization Design, execute, and analyze performance, load, stress, endurance, and scalability tests to evaluate system reliability, responsiveness, and stability under varying workloads. Identify, analyze, and report performance bottlenecks while collaborating with development and infrastructure teams to recommend and validate performance improvements. Monitor performance test results and provide recommendations to improve application scalability and user experience.</p><p>4. AI-Assisted Quality Engineering Utilize AI-powered tools to accelerate test case generation, automation scripting, test data creation, defect analysis, and testing documentation while validating the accuracy and quality of AI-generated outputs. Evaluate and adopt AI-assisted testing techniques to improve testing effectiveness, productivity, and software quality. Apply AI tools responsibly to enhance test coverage, identify potential risks, and optimize testing workflows.</p><p>5. Test Documentation &amp; Reporting Prepare, maintain, and deliver testing artifacts, including test plans, test cases, test data, traceability matrices, test execution reports, defect reports, and test summary reports. Provide accurate testing status updates, quality metrics, defect summaries, and risk assessments to project stakeholders.</p><p>6. User Acceptance Testing (UAT) Support User Acceptance Testing by preparing test cases, assisting with test environments, coordinating with stakeholders, executing UAT scenarios, and validating business requirements. Ensure UAT activities are completed successfully before production release.</p><p>7. Defect Management &amp; Root Cause Analysis Investigate, identify, and document root causes of software defects while collaborating with development teams to support timely resolution. Assist developers in reproducing and validating reported issues within test environments. Analyze recurring defects and recommend preventive quality improvements.</p><p>8. Requirements Analysis &amp; SDLC Participation Review business and functional requirements to ensure completeness, testability, and adequate test coverage. Participate in all phases of the Software Development Life Cycle (SDLC), including requirements analysis, test planning, execution, validation, and release activities.</p><p>9. Knowledge Sharing &amp; Team Collaboration Mentor and provide technical guidance to junior and mid-level QC engineers on testing best practices, automation techniques, AI-assisted testing tools, and quality processes. Collaborate closely with development, product, business, and infrastructure teams to ensure high-quality software delivery.</p><p>10. Quality Improvement Contribute to improving testing methodologies, quality standards, templates, automation practices, AI-enabled quality engineering processes, and performance testing strategies. Identify opportunities for process improvement and recommend solutions to improve product quality and testing efficiency. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Engineering, Computer Science, Information Technology, or equivalent education and work experience.</p><p>6+ years of hands-on experience in software quality control/testing.</p><p>5+ years of hands-on experience in manual testing (functional, regression, integration, end-to-end).</p><p>2+ years of hands-on experience in test automation (framework development, scripting, CI/CD integration).</p><p>Professional certification such as ISTQB-CTFL or ISTQB-CTAL.</p><p>Proven hands-on experience executing both manual testing (functional, regression, integration, end-to-end) and test automation (framework development, scripting, CI/CD integration).</p><p>Proficiency in test automation tools and frameworks (e.g., Selenium, Cypress, Appium, TestNG, JUnit, or similar) with the ability to write, debug, and maintain automation code.</p><p>Proficiency in performance testing tools and frameworks (e.g., JMeter, LoadRunner, Gatling, k6, or similar) with the ability to design, execute, analyze, and optimize performance test scenarios.</p><p>Demonstrated experience preparing and delivering complete testing artifacts (test plans, test cases, traceability matrices, defect reports, test summary reports).</p><p>Track record of owning UAT cycles and driving them to successful completion.</p><p>Strong problem-solving skills with the ability to personally identify bugs, analyse root causes, and drive resolution.</p><p>In-depth knowledge of testing methodologies, phases, and approaches, including functional, regression, integration, performance, and end-to-end testing.</p><p>Strong teamwork and communication skills, with the ability to collaborate effectively with QC, development, and business groups.</p><p>Ability to multi-task, triage issues, react well to changes, and work independently or in a team setting in a fast-paced environment.</p><p>Excellent command of written and spoken English.</p>

Job Summary:The Employee Relations Officer facilitates positive relationships between employees and the organization, ensuring a productive and harmonious work environment. They are responsible for implementing and enforcing employee policies and procedures, addressing grievances and conflicts, and promoting employee engagement and morale. Additionally, Employee Relations Officers play a key role in providing guidance and support to both employees and management on matters related to employment laws, regulations, and Company policies. They also participate in the development and implementation of programs and initiatives aimed at improving employee satisfaction and retention.<br>Responsibilities:Promote customer-centric services, fair and transparent people practices. Contribute with ideas for a smoother and efficient day-to-day operation. Comply with our Attendance protocols. Ensure adequate support is provided to the employees on all their queries. Prepare employee files and ensure all employee related documents throughout their lifecycle are filed. Keep up to date with policy changes. Administers the HR Services in a precise and timely manner; and ensures a high-quality standard is applied to all transactions. Execute transactions related to Onboarding, Offboarding, Leave approvals, Ticketing, Medical insurance, Reimbursements, Personal information updates, Generate business letters, Respond to ASK HR queries Ensure compliance with all relevant HSEand E and QM policies, procedures, and controls across the department to guarantee self and Team safety, legislative compliance, delivery of high-quality service standards and a responsible environmental attitude Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies<br>Knowledge and skills required:Proficient knowledge of labor laws, regulations, and best practices in employee relations is essential for navigating complex employment issues and ensuring compliance. Strong communication and interpersonal skills are necessary for effectively mediating conflicts, conducting investigations, and providing guidance to employees and managers. Analytical skills are valuable for assessing employee feedback, identifying trends, and making data-driven recommendations for improving employee relations. Empathy and emotional intelligence are important qualities for understanding the needs and concerns of employees and building trust and rapport. Experience in conflict resolution, negotiation, and mediation enhances the ability to address and resolve employee grievances and disputes in a fair and equitable manner. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.

<p><strong>About the Company</strong></p><p><strong>We are a well-established Petroleum Services company providing specialized solutions to the Oil &amp; Gas industry. Our expertise includes OCTG Services, API &amp; Premium Connection Rethreading, Machine Shop Manufacturing, Repair, Bucking Operations, Welding, Hard banding, and related workshop and field services.</strong></p><p><strong>&nbsp;</strong></p><p><strong>Job Purpose</strong></p><p><strong>We are seeking an experienced Quality Control Manager to lead all Quality Control activities across workshop and field operations. The successful candidate will ensure that all inspection, testing, manufacturing, repair, welding, and threading activities fully comply with customer specifications, API standards, and company quality requirements while leading a high-performing quality team.</strong></p><p><strong>&nbsp;</strong></p><p><strong>Key Responsibilities</strong></p><ul><li><p><strong>Lead and manage all Quality Control Engineers, Supervisors, and Inspectors.</strong></p></li><li><p><strong>Develop and implement inspection and testing plans for all operational activities.</strong></p></li><li><p><strong>Oversee quality control activities related to OCTG, Machine Shop Manufacturing, API &amp; Premium Connection Rethreading, Repair, Bucking, Welding, Hardbanding, Cleaning, and Field Services.</strong></p></li><li><p><strong>Ensure compliance with API specifications, ISO requirements, customer specifications, and Premium Connection standards.</strong></p></li><li><p><strong>Supervise dimensional inspection, thread inspection, welding inspection, NDT coordination, and final product release.</strong></p></li><li><p><strong>Review and approve inspection reports, quality dossiers, certificates, and final release documentation.</strong></p></li><li><p><strong>Ensure calibration, traceability, and control of inspection and measuring equipment.</strong></p></li><li><p><strong>Coordinate customer inspections and third-party inspection activities.</strong></p></li><li><p><strong>Investigate non-conformities, customer complaints, and field failures while leading RCA and CAPA activities.</strong></p></li><li><p><strong>Monitor QC KPIs and implement initiatives to reduce defects, rework, and quality costs.</strong></p></li><li><p><strong>Collaborate closely with QA, Operations, Engineering, and HSE teams to improve product quality and operational performance.</strong></p></li><li><p><strong>Develop and mentor QC personnel to ensure technical competency and operational excellence.</strong></p></li><li><p><strong>Regular travel to company workshops and operational sites is required.</strong></p></li></ul><p></p>

Company Description University Assist is an educational consultancy dedicated to guiding students through the full process of applying to higher education institutions in German universities. The organization designs tailored pathways that address each student’s individual needs, academic background, and preferences. By managing the application journey from A to Z, University Assist aims to reduce stress and uncertainty for prospective students. The team focuses on clear communication, personalized support, and professional advisory services to help students make informed decisions about their academic futures.<br><br>Role Description: University Assist is looking for an organized and detail-oriented HR & Administration Officer to manage day-to-day HR and office administrative activities. The role will mainly focus on employee KPI tracking, performance reporting, attendance and HR records, and daily office administration, while also supporting recruitment activities when needed. The ideal candidate should be proactive, comfortable working with reports and Excel/Google Sheets, and able to consistently follow up with employees and managers to ensure records, KPIs, evaluations, and administrative tasks are kept up to date.<br><br>Key Responsibilities:Track employee KPIs and maintain performance records. Prepare regular KPI and performance reports for management. Track attendance, lateness, leave, probation periods, and employee records. Follow up on pending evaluations and performance-related actions. Handle daily office administrative needs and basic purchasing. Maintain invoices, receipts, and office expense records. Coordinate with suppliers and service providers when required. Support recruitment by posting vacancies, screening CVs, conducting initial interviews, and coordinating interviews. Assist with employee onboarding and general HR administration.<br>Requirements:1–2+ years of experience in HR, administration, or a similar role. Strong organizational and follow-up skills. Good knowledge of Excel and/or Google Sheets. Good communication skills in Arabic and English. Strong attention to detail and ability to handle confidential information. Previous experience in an educational consultancy, study-abroad agency, education company, or similar environment is preferred.

Who are we? CFI Financial Group is an award-winning trading provider, possessing more than 25 years of experience with multiple offices around the world including London, Larnaca, Beirut, Amman, Dubai, Port Louis, and others. CFI is hiring! Make your mark in the online trading industry. Are you looking to pursue a career in finance? Do you want to work with a dynamic and growing team in the exciting world of online trading and investing? If you answered yes, then we have some amazing opportunities for you!<br>Job Description:We are hiring a talented Custody Officer professional to join our team.<br>Responsibilities:Book purchase shares on a T+2 basis, manage remaining intra-day shares, and process shares released by the clearinghouse after being on hold for one month. Reconcile clearing balances with the BIMs system after settlement is completed by the Accounts Department and issue a reconciliation differences report. Respond to hold requests, prepare reconciliation reports, and maintain organized filing of related documents. Send daily settlement account statements (both summary and detailed) to the Accounts Department. Handle client order calls during trading sessions, ensuring accurate and timely execution. Perform client account opening procedures in line with company policies and compliance requirements. Enter contracts into the BIMs system and ensure accuracy of all contract data. Dispatch execution reports at the close of each trading session. Prepare and send written client account statements for authentication in cases of withdrawal.<br>Requirements:Bachelor’s degree in Business Administration, or a related field Experience of 1-3 years in the field is preferred. Good written and verbal communication skills Understanding of relevant financial regulations and compliance procedures. Why join CFI? We’re a fast-growing, multinational company Competitive salaries and benefits Work and learn with industry professions Supportive and collaborative environment Unlimited opportunities for growth and development

Location: Nasr City, Cairo, Egypt — On-site Employment Type: Full-Time Schedule: Flexible 8-hour shifts, mainly afternoon/evening Organization: Windsor University USA — Washington, D. C.-based Windsor University USA is looking for a motivated and student-focused professional to join our Cairo team as a Student Success & Instructional Support Officer. This role is ideal for someone who enjoys working with students, supporting faculty, following academic processes, and helping students stay on track from enrollment through graduation. About the Role This position combines student affairs, academic support, student follow-up, and instructional coordination. The selected candidate will work closely with students, faculty, and university staff to help provide a smooth and supportive academic experience. Who We’re Looking For We are looking for someone who is:• Experienced in the education field • Comfortable working directly with students • Organized and detail-oriented • Professional in communication • Able to follow academic policies and procedures • Patient, supportive, and student-centered • Able to work independently and follow up consistently • Comfortable working in an international university environment • Available to work on-site in Nasr City Important Location Requirement Because this is an on-site position, candidates must live within approximately 30 minutes of our Nasr City office. Applicants who live too far from Nasr City or outside Greater Cairo may not be considered. Office Location Nasr City, Cairo, Egypt Near El Tayaran Street / Al Hay As Sabea area Main Responsibilities • Support students with academic questions and general university guidance • Assist students with registration questions and graduation requirements • Follow up with students regarding attendance, academic progress, and deadlines • Help students understand university policies, procedures, and expectations • Assist faculty with course coordination and student communication • Support instructional delivery and academic follow-up • Communicate with students in a professional and helpful manner • Help resolve student concerns calmly and constructively • Support student engagement and student affairs activities • Assist with organizing student-related events and initiatives • Support student retention by identifying concerns early and following up • Maintain accurate student communication and follow-up records • Represent Windsor University USA professionally with students, applicants, faculty, and external contacts Required Qualifications • Bachelor’s degree required • Master’s degree preferred • Prior experience in the education sector is required • Strong English communication skills • Strong interpersonal and organizational skills • Good problem-solving ability • Ability to work independently in a fast-paced student-centered environment • Professional attitude and commitment to student success Preferred Experience Candidates with experience in any of the following areas are encouraged to apply:• Student affairs • Academic advising • Admissions • Enrollment • Teaching assistance • University administration • Student services • English language education • Education or training institutions • Computer Science or related academic fields Work Schedule • Full-time position • On-site at the Nasr City office • Flexible 8-hour shifts • Afternoon and/or evening availability preferred • Schedule may align with U. S. Eastern Time when needed Application Process Interested candidates should apply through the Windsor University USA application process. After initial review, selected candidates will receive an email with instructions to complete the application form on our website. Candidates may also be asked to complete a free English proficiency test through Windsor University USA. Applicants should expect to receive a response within approximately one week after completing the required steps. Apply Here https://windsoruniversity.us/careers/available-jobs/employee-information-form/English Proficiency Test https://windsoruniversity.us/duolingo/Interview Process • Shortlisted candidates may be invited to an online interview • Successful candidates may then be invited for an in-person interview • In-person interviews are usually held on Saturdays at the Nasr City office Note Recruitment is conducted on a rolling basis. Early applications are encouraged.

Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations. The company supports key government and commercial clients in 10 languages through services such as inbound and outbound customer support, back office operations, helpdesk, social media analysis, and recruitment process outsourcing. Xceed has operational sites in Egypt, Morocco, Mauritius, UAE, and Saudi Arabia, offering diverse career opportunities across these locations. The company is widely recognized with multiple international awards for outsourcing excellence, customer experience, sustainability, diversity, equity and inclusion, and impact sourcing. Xceed also maintains a strong commitment to quality and compliance through numerous global certifications, including ISO standards and COPC.<br>Role Description This is a full-time, on-site role for a Quality Monitoring Specialist supporting a telecom account, based in Qesm El Maadi. The specialist will monitor and evaluate customer interactions across various channels to ensure adherence to quality standards, procedures, and regulatory requirements. Daily tasks include conducting call and case audits, documenting findings, identifying performance gaps, and providing clear, constructive feedback to frontline team members and supervisors. The role involves preparing quality reports and dashboards, tracking trends, and collaborating with operations and training teams to recommend process improvements and support coaching initiatives. The specialist will also participate in calibration sessions, contribute to quality framework updates, and communicate effectively in fluent English to internal stakeholders and, when needed, client representatives.<br>Qualifications<br> <br>Experience in Telecom accounts such as Vodafone UK, WE, Orange, Etisalat, AT&T, etc.<br><br>- Previous experience as a Quality Specialist/Quality Analyst or in an Acting Quality role.<br><br>- Fluent English is required.<br><br>???? If you’re interested and meet the requirements, feel free to send your CV to Whatsapp number 0155115535

Reports to: Deputy Director, CARES<br>Purpose:The job holder will manage the operation and maintenance (O&M) of the Center for Applied Research on the Environment and Sustainability (CARES) facilities in desalination, aquaculture, and agriculture. He or She will provide critical support for ongoing CARES experiments, ensuring their efficient execution and smooth day-to-day operation.<br>Responsibilities:Operations and Maintenance: Manage O&M of desalination, agriculture, and aquaculture facilities, ensuring sustainability, efficiency, and cost-effectiveness Research and Experiment Support: Supervise the execution of CARES experiments, providing technical support to researchers and staff Policies and Procedures: Develop, update, and implement O&M policies and SOPsFacility Upgrades and Infrastructure: Lead upgrades for infrastructure, equipment, and systems Safety and Compliance: Maintain safe work environments and ensure compliance with health and safety standards Emergency Management: Respond to operational emergencies, investigate causes, and implement corrective actions Inventory and Procurement: Manage spare parts, consumables, and supplier or service provider databases, initiate procurement as needed Contractor Oversight: Liaise with contractors to ensure quality, timely, and cost-effective delivery of services Reporting and Documentation: Prepare O&M reports and maintain facility-related documentation Scheduling and Task Prioritization: Plan daily operations, set priorities, and monitor task completion<br>Requirements:Minimum Education Requirements:Bachelor’s degree in mechanical, chemical, electrical, or civil engineering<br>Experience:Minimum of 10 years’ experience in process engineering, with a focus on water-related processes such as desalination, water treatment or aquaculture systems Proven experience in water process design, including technical calculations for component sizing, pump selection, piping, and valves<br>Skills:Advanced knowledge of O&M systems and compliance frameworks Strong leadership, mentoring, and problem-solving skills Proficient in business software, including Microsoft Word, Excel, and Power Point Strong interpersonal skills, being able to engage effectively with contractors, researchers, and all relevant stakeholders Highly detail-oriented and exceptionally organized Self-motivated, creative, and energetic Able to work effectively under pressure Skilled at multitasking and tracking progress across multiple activities Capable of preparing detailed project Bills of Materials (BOM), as well as technical and financial reports<br>This position is open until September 20 th, 2026Placement is based on the candidate’s experience and skills. Only candidates who make it to the shortlist will be contacted<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

Job Purpose: To administer the coordination, monitoring, and implementation of project activities,ensuring effective delivery in compliance with institutional policies and donor requirements. The role provides oversight of monitoring and evaluation processes, supports reporting and stakeholder coordination, and contributes to the successful execution of development and grant-funded projects.<br>Core Responsibilities:<br>● Project Monitoring and Evaluation Leadership: Implement, and manage projectmonitoring and evaluation frameworks, including plans, tools, data analysis, and reporting mechanisms.<br>● Project Implementation and Oversight: Monitor project activities to ensure alignment withapproved plans, timelines, and objectives. Identify risks or delays and recommend corrective actions.<br>● Team Supervision and Coordination: Provide functional supervision and guidance toassigned project staff, ensuring timely completion of logistical, administrative, and financial tasks.<br>● Training and Capacity Building: Plan, coordinate, and support the delivery of trainingactivities for internal and external stakeholders in line with project objectives.<br>● Financial and Administrative Review: Review financial documentation, payment requests,and project-related transactions to ensure accuracy and compliance with donor and institutional requirements.<br>● Data Collection and Analysis Support: Oversee and support project-level data collection,consolidation, surveys, assessments, and evaluation activities.<br>● Reporting and Documentation: Prepare and contribute to high-quality narrative andtechnical reports in English and Arabic, documenting project progress, outcomes, and challenges.<br>● Stakeholder and Partner Coordination: Coordinate with governmental partners, donors, and external stakeholders to support project implementation and follow-up activities.<br>● Compliance and Quality Assurance: Ensure project activities adhere to donor guidelines,contractual obligations, and institutional policies.<br>● General Project Support: Perform other related duties as assigned in support of projectobjectives.<br>Qualifications:Education and Experience:<br>● Bachelor’s degree in Social Sciences or a related field.● Minimum of 7–9 years of relevant experience in development or grant-fundedproject environments.<br>Skills:<br>● Technical: Strong expertise in monitoring and evaluation (M&E) design and implementation. Ability to review financial and administrative documentation accurately. Proficiency in Microsoft Office applications● Communication: Strong written and verbal communication skills in English and Arabic.● Organizational: Excellent planning, coordination, and organizational skills. Strongstakeholder coordination abilities.● Personal: High attention to detail; ability to work independently with appropriateguidance and oversight<br>This position is open until August 27, 2026.<br>Placement is based on the candidate’s experience and skills. Only candidates who make it to the short list will be contacted.<br>"The American University in Cairo is an equal opportunity employer. We celebrate diversity and arecommitted to creating an inclusive environment for all employees. Individuals with disabilities areencouraged to apply."<br>“We thank all individuals who have expressed interest in working at The American University in Cairo.”

<h2>Collection Representative Job Description</h2><h2>Job Title</h2><p><strong>Collection Representative</strong></p><h2>&nbsp;</h2><h2>Job Summary</h2><p>The Collection Representative is responsible for contacting customers and collecting outstanding payments in a timely manner. The role involves monitoring customer accounts, following up on overdue invoices, maintaining accurate collection records, and ensuring compliance with company policies while maintaining positive customer relationships.</p><p>&nbsp;</p><h2>Key Responsibilities</h2><h3>&nbsp;</h3><h3>Collections &amp; Follow-Up</h3><ul><li>Contact customers via phone, email, and site visits to collect outstanding payments.</li><li>Follow up on overdue invoices and payment commitments.</li><li>Negotiate payment arrangements with customers when necessary.</li><li>Monitor customer accounts and aging reports.</li><li>Ensure collection targets are achieved within agreed timelines.</li></ul><h3>&nbsp;</h3><h3>Account Management</h3><ul><li>Maintain accurate records of collection activities and customer communications.</li><li>Verify customer payment information and update account records.</li><li>Resolve billing discrepancies and payment-related issues in coordination with relevant departments.</li><li>Reconcile customer accounts and outstanding balances.</li></ul><h3>&nbsp;</h3><h3>Reporting &amp; Documentation</h3><ul><li>Prepare daily, weekly, and monthly collection reports.</li><li>Submit collected payments and supporting documentation according to company procedures.</li><li>Track and report collection performance against targets.</li></ul><h3>&nbsp;</h3><h3>Customer Service</h3><ul><li>Build and maintain professional relationships with customers.</li><li>Respond to customer inquiries regarding invoices, statements, and payment status.</li><li>Handle customer complaints professionally and escalate issues when required.</li></ul><h3>&nbsp;</h3><h3>Compliance</h3><ul><li>Ensure compliance with company policies and collection procedures.</li><li>Maintain confidentiality of customer and financial information.</li><li>Adhere to legal and ethical collection practices.</li></ul><h2>&nbsp;</h2><h2>Qualifications</h2><ul><li>Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>1–3 years of experience in collections, accounts receivable, customer service, or a related role.</li><li>Experience in field collections is an advantage.</li><li>Valid driver's license (for field collection positions).</li><li>Proficiency in Microsoft Office, especially Excel.</li></ul><h2>&nbsp;</h2><h2>Skills &amp; Competencies</h2><ul><li>Strong communication and negotiation skills.</li><li>Ability to persuade and influence customers professionally.</li><li>Excellent organizational and time-management skills.</li><li>Attention to detail and accuracy.</li><li>Problem-solving and conflict-resolution skills.</li><li>Ability to work under pressure and meet collection targets.</li></ul><h2>&nbsp;</h2>

<p><h4>About Al-Futtaim Group</h4> <p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p> <p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p> <h4>Overview of the role</h4> <p>The Financial Controller is responsible for ensuring financial governance, compliance, and integrity across the Real Estate operations of Cairo Festival City. This includes accountability for fixed assets, internal controls, accounting policies, and the entirety of finance operations. The role requires establishing robust control frameworks and governance standards, ensuring compliance with accounting policies, and maintaining the integrity of financial systems. The position supports decision-making by providing high-quality financial insights and leading financial strategies, collaborating with various stakeholders to drive financial and operational success.</p> <h4>What you will do</h4> <p><strong>Accounting policies and judgements</strong><br> Own, define, and approve accounting policies and procedures in line with IFRS, Al-Futtaim standards, and real estate business requirements.<br> Act as the main reference on complex accounting judgements and interpretations across CFC.<br> Lead impact assessments of new and amended accounting standards and ensure consistent implementation across all entities.<br> Ensure accounting policies are embedded within systems, processes, and finance operations.</p> <p><strong>Internal control framework, systems & standards</strong><br> Own and enforce the Al-Futtaim financial control framework across CFC as Head of Internal Controlling.<br> Ensure compliance with control standards across all CFC business units and legal entities.<br> Drive continuous improvement of internal controls through process redesign, automation, and system enhancements.<br> Govern finance systems and SAP-interfaced platforms to ensure data integrity and control robustness.<br> Sponsor and govern legal entity and SAP entity rationalization initiatives.</p> <p><strong>Financial close, consolidation & reporting governance</strong><br> Be fully accountable for the integrity, discipline, and timeliness of monthly, quarterly, and annual financial close.<br> Establish and enforce balance sheet substantiation standards across all entities.<br> Oversee intercompany accounting, reconciliation, settlement, and policy compliance.<br> Lead CFC consolidation and ensure accuracy of divisional and system-driven consolidation processes.<br> Approve and govern financial master data.</p> <p><strong>Financial control, governance & compliance</strong><br> Act as senior owner of financial governance, ensuring compliance with policies, DOA, and regulatory requirements.<br> Oversee FSSC performance against KPIs and SLAs, ensuring a strong control environment.<br> Govern onboarding and offboarding of entities into shared services and finance systems.<br> Review, challenge, and ensure closure of internal and external audit findings, including tax-related matters.<br> Ensure accuracy, reliability, and completeness of financial records and statutory reporting.</p> <p><strong>Financial reporting & strategic analysis</strong><br> Own the integrity and quality of management and statutory financial reporting across CFC.<br> Provide senior leadership with insightful analysis across key financial cycles (revenue, leasing, working capital, funding, investments).<br> Translate financial performance into risks, opportunities, and actionable insights.</p> <p><strong>Fixed assets & capital governance</strong><br> Own and govern the end-to-end fixed asset lifecycle, including capitalization policies and asset registers.<br> Lead the capitalization, asset classification, and impairment considerations.<br> Oversee Capex governance to ensure compliance with budgets, policies, and DOA.<br> Ensure effective handover of completed projects from Development to Asset Management.<br> Ensure all development Capex is raised, tracked, and controlled through PMWeb.</p> <p><strong>Business partnership & stakeholder leadership</strong><br> Act as the primary finance governance interface for Development, Asset Management, Treasury, Shared Services, Regional and Group Finance, and Auditors.<br> Provide advice on funding structures, cash flow controls, and financial risk management.<br> Monitor economic, regulatory, and real estate market developments and advise leadership accordingly.</p> <h4>Required skills to be successful</h4> <ul> <li>Deep expertise in IFRS and accounting standards.</li> <li>Strong leadership and stakeholder management capabilities.</li> <li>Proficient in financial reporting and analysis.</li> <li>Effective at problem-solving and decision-making in complex environments.</li> </ul> <h4>What qualifies you for the role</h4> <ul> <li>Post-graduate degree in commerce, accounting, or finance.</li> <li>Accounting or finance qualification such as CPA, CA, CMA, ACCA, CFA, or CIMA; MBA is preferable.</li> <li>Minimum of 10 years of finance and accounting experience, with at least 4 years in the real estate sector.</li> <li>Proficiency in ERP financial software with preferred expertise in SAP and Yardi.</li> </ul> <h4>About Al-Futtaim Group Real Estate</h4> <p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p> <p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p> <p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p></p><p></p>