Security Camera Watch Jobs in Egypt
16980 Jobs Found
Egypt - Cairo
<p><h4>Job overview</h4>
<p>The team leader will oversee a dual function team supporting Pulse training and medical coding across the MEA region. This role combines operational leadership, stakeholder management, and technical oversight of both Pulse training and medical coding quality.</p>
<p>Based in Cairo, the team leader will manage a team of platform trainers responsible for onboarding and upskilling providers on Pulse, alongside medical coders who ensure accurate and compliant medical coding services. The role requires a balance of people leadership, process optimisation, and regional coordination to ensure high service quality, regulatory compliance, and continuous improvement in provider experience and coding accuracy.</p>
<h4>What you do</h4>
<p>Responsibilities will include, but are not limited to, the following:</p>
<strong>Team leadership & management</strong><br>
<li>Lead, coach and develop a team of platform trainers and medical coders ensuring cross capability amongst team members</li>
<li>Set clear performance objectives and monitor KPIs related to training effectiveness, coding accuracy and service delivery</li>
<li>Foster a collaborative, high performance team culture across the team</li>
<strong>Pulse training & support</strong><br>
<li>Oversee delivery of training programs for providers on Pulse</li>
<li>Ensure training materials are accurate, up to date and aligned with system enhancements</li>
<li>Monitor provider adoption, engagement and feedback to improve training approaches</li>
<strong>Medical coding</strong><br>
<li>Supervise coding activities to ensure accuracy, consistency and compliance with coding standards</li>
<li>Implement quality assurance processes, including audits and feedback loops</li>
<li>Support resolution of complex coding queries and escalations</li>
<strong>Operational excellence</strong><br>
<li>Drive continuous improvement initiatives across training and coding workflows including the cross training of all staff in the team</li>
<li>Identify inefficiencies and implement scalable solutions to enhance productivity and quality</li>
<li>Maintain documentation of processes, guidelines and best practices</li>
<strong>Stakeholder management</strong><br>
<li>Collaborate with internal teams including claims automation, quality, policy management and others</li>
<li>Act as a key point of contact for regional stakeholders</li>
<li>Support communication of system updates, code changes and operational impacts</li>
<strong>Reporting & governance</strong><br>
<li>Track and report on key performance indicators, including training outcomes and coding accuracy</li>
<li>Ensure compliance with internal policies and external regulatory requirements</li>
<li>Provide insights and recommendations to senior management</li>
<strong>AI readiness</strong><br>
<p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics and cloud-based tools, using insights responsibly with our standards of data governance, security and ethical use.</p>
<p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p>
<h4>What you bring</h4>
<p>To be successful in this position you will need to have the following skills / experience:</p>
<strong>Essential</strong><br>
<li>Minimum degree level qualification in relevant healthcare or related field</li>
<li>Previous experience in medical coding, healthcare operations or medical insurance</li>
<li>Strong knowledge of coding standards</li>
<li>Previous experience in a leadership or supervisory role</li>
<li>Fluency in English and Arabic</li>
<strong>Desirable</strong><br>
<li>Professional certification in medical coding</li>
<strong>Personal attributes</strong><br>
<li>Results driven and pragmatic, focused on achieving measurable outcomes</li>
<li>Confident communicator and facilitator, able to build trust across diverse stakeholder groups</li>
<li>Collaborative and resilient, thriving in a dynamic and fast moving environment</li>
<h4>How we hire</h4>
<p>Agency statement: Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p>
<h4>What we offer</h4>
<p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners’ businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel and Allianz Care.</p>
<p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.</p>
<p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.</p>
<p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p>
<p>Join us. Let's care for tomorrow.</p>
<p>Note: Having different strengths, experiences, perspectives and approaches is an integral part of Allianz’s company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>
Orange - Other locations
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Publication date :</strong> Jun 30, 2026, 12:00AM</p><br><br><p>Contract duration : </p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><strong><u>Context</u></strong></span><br><span><strong>In the</strong></span><span><strong>context of new IoT offers development, Orange aims at building and operating a new Mobile core dedicated to IoT. This platform is mainly composed of a mobile 4G/5G core network, an IMS solution and SMSC platform, relying on a cloud-native Kubernetes infrastructure, and will support 4G/5G data, voice, and SMS services.</strong></span></p><br><br><p><span><strong>In that context, we are looking for “a System Technical Architect” acting as an end-to-end solution implementation leader, defining, implementing and maintaining the execution-level architecture.</strong></span></p><br><br><br><p><span><strong><u>Main Responsibilities</u></strong></span></p><br><br><p><span><strong>In collaboration with the Solution architect (in charge of HLD), with ‘Telco cloud infrastructure team’ and telecom & IT engineering teams:</strong></span></p><br><br><ul><li><span><strong>Translate high-level architecture and system requirements into detailed and implementable Low-Level Design (LLD) including: </strong></span><ul><li><span><strong>Overall Kubernetes infrastructure design (as a consumer of the infrastructure: including CNF deployment patterns, namespace and isolation strategies, networking, security and RBAC policy implementation…) </strong></span></li><li><span><strong>Main application-level configurations of telecom components (data core network, IMS, SMSC functions, signalling and roaming function etc…)</strong></span></li><li><span><strong>Flow matrix, networks, IP address plan, security policy for the overall architecture including interworking with external network and systems</strong></span></li></ul></li><li><span><strong>Manage capacity planning according to traffic forecasts</strong></span></li><li><span><strong>Ensure that the system is observable, traceable, and perform low-level design of monitoring / observability, tracing tools with concerned experts</strong></span></li><li><span><strong>Ensure that the architecture is secured by design in strong coordination with security team</strong></span></li><li><span><strong>Manage the delivery of the solution by:</strong></span><ul><li><span><strong>Working closely with infrastructure teams in charge of K8S cluster build and operations</strong></span></li><li><span><strong>Coordinating the “engineering teams” of the project (per sub-system) to ensure that the vertical and horizontal integrations are done and validated step-by-step</strong></span></li><li><span><strong>Managing dependency with external teams</strong></span></li><li><span><strong>Understanding and applying Orange processes for obtaining IP pools, feeding referentials, opening flows across different networks and build complex end-to-end integrations</strong></span></li><li><span><strong>Refining architecture when integration issue at met, in coordination with the system architect and engineering teams</strong></span></li></ul></li><li><span><strong>Structure and maintain documentation and version architecture evolutions</strong></span></li><li><span><strong>Contribute and provide support to “Qualification team” by:</strong></span><ul><li><span><strong>Defining the target call flows for Voice, data, SMS services</strong></span></li><li><span><strong>Contribute to the definition of the testing strategy,</strong></span></li><li><span><strong>Supporting for complex integration issues, troubleshooting, traces analysis</strong></span></li></ul></li></ul><br>About you<p><span><strong><u>Required Skills</u></strong></span></p><br><br><p><span><strong>Technical skills:</strong></span></p><br><br><p><span><strong>Telecom system expertise (mandatory): 4G EPC / 5G Core (5GC), IMS / VoLTE / SMS architectures, signaling protocols (SIP, Diameter, HTTP/2 SBA)</strong></span></p><br><br><p><span><strong>IP/Infra low-level architecture design skills (flow matrix elaboration, IP/MPLS Networking, security architecture, resilient architecture implementation…)</strong></span></p><br><br><p><span><strong>Cloud-native & Kubernetes/dockers skills (consumer level)</strong></span></p><br><br><p><span><strong>Complex integration & troubleshooting skills, security & operability awareness (design for security, observability, easy operation)</strong></span></p><br><br><p><span><strong>DevOps practices awareness</strong></span></p><br><br><br><p><span><strong>Non-technical skills:</strong></span></p><br><br><p><span><strong>Ability to work in a large and complex organization</strong></span></p><br><br><p><span><strong>High skills of communication to interact with several teams, in an international context</strong></span></p><br><br><p><span><strong>High skill of self-organization and low detail handling</strong></span></p><br><br><p><span><strong>Ability to analyze / compare / propose decisions on complex architectural topics</strong></span></p><br><br><p><span><strong>Ability to document and to organize / structure documentation efficiently</strong></span></p><br><br><br><p><span><strong><u>Profile</u></strong></span></p><br><br><ul><li><span><strong>Senior technical architect with 10 years experience</strong></span></li><li><span><strong>significant experience as a technical system architect in a large-scale mobile project</strong></span></li><li><span><strong>Engineering degree or equivalent in telecommunications, computer science, or related fields.</strong></span></li></ul><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
Egypt - Sharkia
Job Purpose The Costing Senior Accountant is responsible for supporting all costing and financial control activities within the manufacturing operation. The role focuses on product costing, inventory valuation, cost analysis, budgeting support, overhead allocation, and maintaining accurate costing records to ensure reliable financial reporting and informed business decisions.<br>Key Responsibilities Costing & Cost Analysis Prepare and maintain product costing records and cost sheets. Assist in calculating standard costs for manufactured products. Analyze direct material, direct labor, and manufacturing overhead costs. Monitor product costs and identify cost variances. Support monthly costing activities and period-end closing processes. Perform cost analysis and provide recommendations for cost optimization opportunities. Oracle ERP & Costing Module Execute costing transactions within Oracle ERP. Maintain accurate costing data and system records. Support the administration of the Oracle Costing Module. Ensure proper inventory valuation and costing updates within the system. Assist in troubleshooting costing-related system issues. Inventory Control Participate in physical inventory counts and cycle count activities. Reconcile inventory balances between physical counts and system records. Investigate inventory discrepancies and coordinate corrective actions. Support inventory valuation and stock movement analysis. Budgeting & Financial Control Support the preparation of annual budgets and periodic forecasts. Assist in monitoring departmental budgets and cost center expenditures. Analyze actual costs versus budget and identify variances. Prepare reports and analysis to support financial planning activities. Cost Centers & Overheads Support the maintenance of cost center structures. Assist in allocating costs accurately across departments and cost centers. Calculate and analyze manufacturing overhead allocations. Monitor overhead absorption rates and identify variances. Assess the impact of overhead costs on product profitability. Profitability & Reporting Prepare profitability analysis reports by product, customer, or business segment. Support pricing and margin analysis activities. Generate periodic costing and financial reports for management. Assist in preparing monthly financial performance analysis. Cross-Functional Coordination Coordinate with Production, Supply Chain, Planning, and Finance teams to ensure costing accuracy. Support continuous improvement initiatives related to costing and inventory management. Participate in feasibility studies and cost analysis for new products and projects. Compliance & Controls Ensure compliance with company policies and financial procedures. Maintain proper documentation for costing and inventory transactions. Support internal and external audit requirements. Assist in implementing financial controls related to costing and inventory.<br>Qualifications Bachelor's Degree in Accounting, Finance, or a related field. CMA, CPA, or equivalent certifications are considered an advantage.<br>Experience5 years of experience in Cost Accounting, Costing, or Financial Analysis. Experience within manufacturing or industrial environments is a must. Experience with inventory accounting and product costing is highly preferred. Hands-on experience with Oracle ERP, particularly the Costing Module, is highly preferred.
Egypt - Al Jizah
Purpose:<br>Responsible for designing, implementing, and operating database systems that meet business needs.<br>Responsibilities:<br>Proactively monitor database health, ensuring system availability and resolving performance bottlenecks before they impact users. Troubleshoot live database issues, including performance and recovery. Work with product development teams to ensure database optimization and consistency. Lead installations, upgrades, and cross-platform migrations to modern architectures. Review deployment risks and analyze the impact on database performance and stability. Track data growth and performance trends and implement long-term capacity plans and scalability solutions. Design and build high availability and disaster recovery solutions. Perform evaluations on a regular basis to ensure data security, privacy, and integrity. Provide support and solutions in emergencies effectively and efficiently. Stay up to date with database systems enhancements and ensure the implementation of suitable best practices. Determine, enforce, and document database policies, procedures, and standards. Oversee the team’s tasks and provide guidance and support on a continuous basis. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role. Ensure timely completion of all relevant AML/CTF training provided by the Group. Ensure response to AML, CTF & sanctions inquiries in a timely manner.<br>Job Requirements:<br>Bachelor's degree in CS, Engineering, or related field.6 – 10 years’ experience in managing mission-critical database systems. Extensive hands-on experience with Microsoft SQL Server 2019+. Advanced experience with Oracle, Postgre SQL, or MySQL is a plus Advanced knowledge of high availability and disaster recovery tools, database security, and performance optimization. Working knowledge of Windows and Linux systems administration. Good command of Arabic and English. Good communication, teamwork, and problem-solving abilities. Capable of making timely decisions and anticipating consequences. Can identify, recommend, and implement solutions for problems. High attention to detail with a commitment to quality deliverables. Able to work effectively under pressure and tight deadlines.<br>“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”
Egypt - Al Jizah
Purpose:<br>Responsible for implementing and operating database systems that meet business needs.<br>Responsibilities:<br>Proactively monitor database health, ensuring system availability and resolving performance bottlenecks before they impact users. Troubleshoot live database issues, including performance and recovery. Work with product development teams to ensure database optimization and consistency. Perform installations, upgrades, and migrations across multiple database architectures and systems. Review deployment scripts and analyze the impact on database performance and stability. Track data growth and performance trends and implement long-term capacity plans and scalability solutions. Design and build high availability and disaster recovery solutions. Perform evaluations on a regular basis to ensure data security, privacy, and integrity. Provide support and solutions in emergencies effectively and efficiently. Stay up to date with database systems enhancements and ensure the implementation of suitable best practices. Determine, enforce, and document database policies, procedures, and standards. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role. Ensure timely completion of all relevant AML/CTF training provided by the Group. Ensure response to AML, CTF & sanctions inquiries in a timely manner.<br>Job Requirements:<br>Bachelor's degree in CS, Engineering, or related field.3 – 6 years’ experience in database administration. Hands-on experience with Microsoft SQL Server 2019+. Experience with Oracle, Postgre SQL, or MySQL is a plus Excellent knowledge of database Always On availability groups, Failover cluster, backup, recovery, replication, security, data encryption, and auditing. Suitable knowledge of Windows and Linux systems administration. Good command of Arabic and English. Good communication, teamwork, and problem-solving abilities. High attention to detail with a commitment to quality deliverables. Capable of making timely decisions and anticipating consequences. Can identify, recommend, and implement solutions for problems. Able to work effectively under pressure and tight deadlines.<br><br>“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”
Egypt - Al Jizah
Purpose:<br>Responsible for designing, implementing, and operating database systems that meet business needs.<br>Responsibilities:<br>Proactively monitor database health, ensuring system availability and resolving performance bottlenecks before they impact users. Troubleshoot live database issues, including performance and recovery. Work with product development teams to ensure database optimization and consistency. Lead installations, upgrades, and cross-platform migrations to modern architectures. Review deployment risks and analyze the impact on database performance and stability. Track data growth and performance trends and implement long-term capacity plans and scalability solutions. Design and build high availability and disaster recovery solutions. Perform evaluations on a regular basis to ensure data security, privacy, and integrity. Provide support and solutions in emergencies effectively and efficiently. Stay up to date with database systems enhancements and ensure the implementation of suitable best practices. Determine, enforce, and document database policies, procedures, and standards. Oversee the team’s tasks and provide guidance and support on a continuous basis. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role. Ensure timely completion of all relevant AML/CTF training provided by the Group. Ensure response to AML, CTF & sanctions inquiries in a timely manner.<br>Job Requirements:<br>Bachelor's degree in CS, Engineering, or related field.6 – 10 years’ experience in managing mission-critical database systems. Extensive hands-on experience with Microsoft SQL Server 2019+. Advanced experience with Oracle, Postgre SQL, or MySQL is a plus Advanced knowledge of high availability and disaster recovery tools, database security, and performance optimization. Working knowledge of Windows and Linux systems administration. Good command of Arabic and English. Good communication, teamwork, and problem-solving abilities. Capable of making timely decisions and anticipating consequences. Can identify, recommend, and implement solutions for problems. High attention to detail with a commitment to quality deliverables. Able to work effectively under pressure and tight deadlines.<br>“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”
Egypt - Al Jizah
Purpose:<br>Responsible for implementing and operating database systems that meet business needs.<br>Responsibilities:<br>Proactively monitor database health, ensuring system availability and resolving performance bottlenecks before they impact users. Troubleshoot live database issues, including performance and recovery. Work with product development teams to ensure database optimization and consistency. Perform installations, upgrades, and migrations across multiple database architectures and systems. Review deployment scripts and analyze the impact on database performance and stability. Track data growth and performance trends and implement long-term capacity plans and scalability solutions. Design and build high availability and disaster recovery solutions. Perform evaluations on a regular basis to ensure data security, privacy, and integrity. Provide support and solutions in emergencies effectively and efficiently. Stay up to date with database systems enhancements and ensure the implementation of suitable best practices. Determine, enforce, and document database policies, procedures, and standards. Ensure compliance with all applicable AML/CTF rules and regulations as required in the conduct of the role. Ensure timely completion of all relevant AML/CTF training provided by the Group. Ensure response to AML, CTF & sanctions inquiries in a timely manner.<br>Job Requirements:<br>Bachelor's degree in CS, Engineering, or related field.3 – 6 years’ experience in database administration. Hands-on experience with Microsoft SQL Server 2019+. Experience with Oracle, Postgre SQL, or MySQL is a plus Excellent knowledge of database Always On availability groups, Failover cluster, backup, recovery, replication, security, data encryption, and auditing. Suitable knowledge of Windows and Linux systems administration. Good command of Arabic and English. Good communication, teamwork, and problem-solving abilities. High attention to detail with a commitment to quality deliverables. Capable of making timely decisions and anticipating consequences. Can identify, recommend, and implement solutions for problems. Able to work effectively under pressure and tight deadlines.<br><br>“Thank you for your interest in applying to EFG Holding. Due to the high volume of applications/interest, please note that we are only able to respond directly to applicants that are shortlisted for interviews.”
Egypt - Al Jizah
Are you a passionate Dev Ops Engineer with a solid foundation in automation, CI/CD, and cloud infrastructure? We are looking for a **Dev Ops Engineer** with around **2 years of experience** to join our technical team and help optimize, automate, and secure our deployment and delivery processes. --- ## ???? Role Overview * **Position:** Dev Ops Engineer * **Experience Level:** 2+ Years * **Employment Type:** Full-time * **Location:** Hybrid --- ## ???? Key Responsibilities * **CI/CD Pipelines:** Build, maintain, and optimize continuous integration and deployment pipelines using tools like Git Hub Actions, Git Lab CI, or Jenkins. * **Infrastructure Management:** Provision and manage cloud infrastructure using Infrastructure as Code (IaC) tools like Terraform or Ansible. * **Containerization & Orchestration:** Package applications using Docker and manage deployments using Kubernetes or Docker Swarm. * **System Monitoring & Alerting:** Monitor system health, performance, and application metrics using tools like Prometheus, Grafana, or ELK Stack. * **Collaboration & Support:** Work closely with software developers and QA teams to automate deployments, streamline releases, and resolve build/deployment issues. * **Security & Best Practices:** Assist in implementing security best practices across CI/CD pipelines and cloud environments (Dev Sec Ops). * **Operating systems Management:** Can Analyze the issues with operating systems (Windows, Linux) * **on-Premise environment:** Can deals with on-Premise environment --- ## ????️ Key Qualifications & Requirements * **Experience:** 2+ years of hands-on experience in a Dev Ops, Sys Admin, or Cloud Engineering role. * **Cloud Platforms:** Experience with at least one major cloud provider (**AWS**, **Azure**, or **GCP**). * **Containerization:** Strong knowledge of **Docker** and exposure to **Kubernetes**. * **CI/CD Tools:** Hands-on experience with **Git Lab CI**, **Git Hub Actions**, **Jenkins**, or Azure Dev Ops. * **Scripting Skills:** Proficiency in scripting languages such as **Bash**, **Python**, or **Power Shell**. * **IaC & Config Management:** Basic to intermediate experience with **Terraform** or **Ansible**. * **Operating Systems:** Solid understanding of Linux administration and networking fundamentals. --- ## ???? Nice-to-Have (Bonus) * Knowledge of web servers (Nginx, Apache) and SSL management. * Experience with database administration or basic database performance tuning. * Relevant certifications (e.g., AWS Certified Cloud Practitioner / Solutions Architect Associate, CKA).
Egypt - Cairo
Company Description Abu Elkher Distribution, founded in 1999, is a growing technology distributor specializing in printers, inks, computer accessories, point of sale systems, security systems, and networking solutions. The company operates through specialized branches that serve a wide range of business and retail clients. Abu Elkher Distribution maintains strategic alliances with leading global brands such as HP, Canon, Epson, Brother, ASUS, Intel, AMD, MSI, GIGABYTE, ACER, AOC, DELL, and CORSAIR. With a focus on strategic global expansion, the organization offers a dynamic environment for team members who want to build a career in technology distribution and sales.<br>Role Description This is a full-time, on-site Sales Representative role based in Heliopolis. The Sales Representative will actively prospect and develop new business opportunities, follow up on leads, and manage an assigned portfolio of customers. Daily responsibilities include visiting clients, presenting Abu Elkher Distribution’s product portfolio, preparing quotations, and negotiating pricing and terms within company guidelines. The role involves maintaining accurate records in the sales system, forecasting sales, and coordinating with internal teams to ensure product availability and timely delivery. The Sales Representative will also monitor market trends and competitor activity to support effective sales strategies and contribute to achieving and exceeding sales targets.<br>Qualifications<br> <br>Proven sales and negotiation skills, including building client relationships and closing deals in a B2B or technology-focused environment. Strong communication and presentation abilities, with the capacity to explain technical products clearly to non-technical customers. Solid understanding or willingness to learn about printers, computer accessories, POS systems, security systems, and networking solutions. Organizational and time-management skills, including territory management, accurate documentation, and sales pipeline tracking. Customer-focused mindset, problem-solving skills, and a proactive approach to identifying and responding to client needs. Comfort working with basic office and sales tools (e.g., MS Office, CRM or sales tracking systems). Ability to work on-site in Heliopolis, conduct regular client visits, and travel locally as required. Previous experience in technology distribution, IT hardware, or related sectors is an advantage. Bachelor’s degree in Business, Marketing, or a related field is preferred, or equivalent practical experience in sales.
Egypt - Cairo
Key Responsibilities:monitor key performance indicators, and ensure 100% delivery of Service Level Agreements (SLAs). Oversee team members' performance metrics, including workload distribution, customer satisfaction scores, complaint trends, and quality assurance evaluations. Implement performance improvement plans for underperforming staff. Identify service delivery gaps and optimize operational workflows to drive efficiency and effectiveness. Conduct regular one-on-one meetings with team members to address concerns, enhance skill sets, support career development, and manage overall team building and performance. Handle administrative duties for the team, including shift scheduling, attendance reporting, and facilitating the offboarding process. Anticipate and assess operational risks, escalating critical issues to senior management in a timely manner. Enforce information security protocols within the team and fully cooperate with the Information Security department on all related matters.<br>Qualifications:Bachelor's degree or above,Fluent in English(speaking and reading) Min. 2 years of experience in customer service, with at least 2 years in a team management or supervisory role. Strong interpersonal and communication skills, with the ability to quickly understand client needs and conduct effective employee coaching sessions. High resilience under pressure and a strong sense of responsibility. Proficient in Windows operating systems and standard office software (e.g., Microsoft Office Suite). Knowledgeable about the BPO (Business Process Outsourcing) industry landscape, with the ability to anticipate client needs and respond proactively to market changes
Egypt - Cairo
<p><strong>Job Purpose:</strong></p><p>Air Arabia Egypt is seeking a qualified and motivated Quality Assurance Engineer to support the effectiveness of the airline’s Quality Assurance and Compliance Monitoring System</p><p><strong>Key Competency</strong></p><p>The successful candidate should be able to transform audit and operational data into meaningful KPIs, trends, and management dashboards that provide clear oversight of departmental performance and enable early detection of deficiencies, recurring non-compliance, and areas requiring improvement.</p><p><strong>Key Responsibilities</strong> </p><ul><li><p>Conduct audits, inspections, surveillance, and spot checks across airline operational departments in accordance with ECAA, IOSA, Company standards, and approved procedures.</p></li><li><p>Support the preparation and implementation of the Annual Quality Audit Plan.</p></li><li><p>Identify non-compliances, operational deficiencies, and recurring findings, and monitor corrective actions through effective closure.</p></li><li><p>Perform root cause analysis and verify the effectiveness of corrective and preventive actions.</p></li><li><p>Develop, monitor, analyse, and plot departmental Quality and Operational KPIs using charts, and trend analysis.</p></li><li><p>Use KPI results, audit findings, and performance trends to identify areas of underperformance, emerging deficiencies, and departments requiring enhanced oversight.</p></li><li><p>Prepare Quality Performance Reports and management dashboards to support informed decision-making.</p></li><li><p>Conduct audits of suppliers, AMOs, GHAs, fuel providers, cargo operators, outstations, and other contracted service providers.</p></li><li><p>Support regulatory audits, IOSA activities, manual reviews, and liaison with relevant aviation authorities.</p></li><li><p>Maintain accurate Quality Assurance records, findings, corrective actions, and compliance documentation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Aircraft Engineering, Aviation Management, or equivalent aviation qualification.</p></li><li><p>At least three-year relevant experiences in Quality Assurance, Compliance Monitoring, airline operations, engineering, or aviation auditing.</p></li><li><p>IOSA, ISO Lead Auditor, Quality Assurance, or Aviation Auditor certification is highly desirable.</p></li><li><p>Strong knowledge of aviation regulations, IOSA requirements, and Quality Assurance principles.</p></li><li><p>Microsoft Excel skills, including data analysis, charts, and KPI tracking.</p></li><li><p>Knowledge of Power BI or other data visualization tools is an advantage.</p></li><li><p>Strong analytical, auditing, problem-solving, reporting, and communication skills.</p></li><li><p>Excellent command of written and spoken English.</p></li></ul><p></p>
Egypt - Cairo
<p><strong>Job Purpose:</strong></p><p>Air Arabia Egypt is seeking a qualified and motivated Quality Assurance Engineer to support the effectiveness of the airline’s Quality Assurance and Compliance Monitoring System</p><p><strong>Key Competency</strong></p><p>The successful candidate should be able to transform audit and operational data into meaningful KPIs, trends, and management dashboards that provide clear oversight of departmental performance and enable early detection of deficiencies, recurring non-compliance, and areas requiring improvement.</p><p><strong>Key Responsibilities</strong> </p><ul><li><p>Conduct audits, inspections, surveillance, and spot checks across airline operational departments in accordance with ECAA, IOSA, Company standards, and approved procedures.</p></li><li><p>Support the preparation and implementation of the Annual Quality Audit Plan.</p></li><li><p>Identify non-compliances, operational deficiencies, and recurring findings, and monitor corrective actions through effective closure.</p></li><li><p>Perform root cause analysis and verify the effectiveness of corrective and preventive actions.</p></li><li><p>Develop, monitor, analyse, and plot departmental Quality and Operational KPIs using charts, and trend analysis.</p></li><li><p>Use KPI results, audit findings, and performance trends to identify areas of underperformance, emerging deficiencies, and departments requiring enhanced oversight.</p></li><li><p>Prepare Quality Performance Reports and management dashboards to support informed decision-making.</p></li><li><p>Conduct audits of suppliers, AMOs, GHAs, fuel providers, cargo operators, outstations, and other contracted service providers.</p></li><li><p>Support regulatory audits, IOSA activities, manual reviews, and liaison with relevant aviation authorities.</p></li><li><p>Maintain accurate Quality Assurance records, findings, corrective actions, and compliance documentation.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Aircraft Engineering, Aviation Management, or equivalent aviation qualification.</p></li><li><p>At least three-year relevant experiences in Quality Assurance, Compliance Monitoring, airline operations, engineering, or aviation auditing.</p></li><li><p>IOSA, ISO Lead Auditor, Quality Assurance, or Aviation Auditor certification is highly desirable.</p></li><li><p>Strong knowledge of aviation regulations, IOSA requirements, and Quality Assurance principles.</p></li><li><p>Microsoft Excel skills, including data analysis, charts, and KPI tracking.</p></li><li><p>Knowledge of Power BI or other data visualization tools is an advantage.</p></li><li><p>Strong analytical, auditing, problem-solving, reporting, and communication skills.</p></li><li><p>Excellent command of written and spoken English.</p></li></ul><p></p>
Egypt - Cairo
<ul><li><p>Project Planning & Execution</p></li><li><p>Develop project schedules, implementation plans, and resource allocation.</p></li><li><p>Monitor project progress and ensure alignment with approved timelines and scope.</p></li><li><p>Coordinate with design, procurement, implementation, and commissioning teams.</p></li><li><p>Scope & Technical Management</p></li><li><p>Ensure proper execution of low current systems such as:</p></li><li><p>CCTV & Surveillance</p></li><li><p>Fire Alarm</p></li><li><p>Access Control & Intercom</p></li><li><p>AV Systems</p></li><li><p>BMS & Lighting Control</p></li><li><p>Structured Cabling & Data Networks</p></li><li><p>Review and approve shop drawings, method statements, and technical submittals.</p></li><li><p>Manage design changes, variation orders, and scope modifications.</p></li><li><p>Client & Stakeholder Communication</p></li><li><p>Act as the main point of contact with clients, consultants, and main contractors.</p></li><li><p>Attend coordination and progress meetings.</p></li><li><p>Provide project updates, risk reports, and commercial impact assessments.</p></li><li><p>Team Leadership</p></li><li><p>Lead multidisciplinary project teams (site engineers, supervisors, technicians).</p></li><li><p>Assign roles, set performance expectations, and resolve conflicts.</p></li><li><p>Ensure health & safety (HSE) compliance across all activities.</p></li><li><p>Cost & Budget Control</p></li><li><p>Monitor and control project costs and resource usage.</p></li><li><p>Approve procurement requests and evaluate subcontractor performance.</p></li><li><p>Ensure alignment with budget and minimize variation claims.</p></li><li><p>Project Closing & Handover</p></li><li><p>Manage testing, commissioning, and final handover to the client.</p></li><li><p>Ensure delivery of full documentation (as-built drawings, O&M manuals, warranties).</p></li><li><p>Conduct project debriefs and lessons-learned sessions.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>A- Technical competencies required</strong></p></li><li><p>Bachelor’s degree in Electrical, Electronics, or Communications Engineering.</p></li><li><p>6–10 years of experience in project management of low current systems.</p></li><li><p>PMP or equivalent certification is a strong plus.</p></li><li><p>Strong technical background in low current and ELV systems.</p></li><li><p>Excellent leadership, communication, and stakeholder management skills.</p></li><li><p>Proficient in project management tools (MS Project, Primavera is a plus).</p></li><li><p><strong>B- Behavioral Competencies required</strong></p></li><li><p>Excellent communication skills (verbal and written).</p></li><li><p>Proficient in MS Office, especially Excel and reporting tools.</p></li><li><p>Strong leadership, problem-solving, and analytical skills.</p></li><li><p>Ability to work under pressure and manage cross-functional teams.</p></li></ul><p></p>
DXC.technology
Egypt
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Job Description:</b></p><br><span>SAP Basis Consultant</span><span>Role Overview</span><p><span>We are looking for an experienced </span><b><span>SAP Basis Consultant</span></b><span> to join our global SAP operations team and support complex SAP environments. The role will be responsible for SAP Basis administration, system monitoring, lifecycle management, performance optimization, security, and operational support within a managed services environment.</span></p><br><p><span>The consultant will work closely with technical teams, business stakeholders, and global delivery teams to ensure the availability, stability, performance, and continuous improvement of SAP systems.</span></p><br><span>Core Experience</span><ul><li><span>Strong hands-on experience in </span><b><span>SAP Basis administration</span></b><span> across SAP ECC and S/4HANA environments.</span></li><li><span>Strong knowledge of SAP system architecture, administration, configuration, and troubleshooting.</span></li><li><span>Experience with:</span><ul><li><span>SAP system installation and configuration</span></li><li><span>System provisioning and sizing</span></li><li><span>System refreshes and client administration</span></li><li><span>Kernel upgrades and patching</span></li><li><span>SAP Notes and support package implementation</span></li><li><span>Transport Management System (TMS)</span></li><li><span>System monitoring and health checks</span></li></ul></li><li><span>Good knowledge of </span><b><span>SAP Solution Manager</span></b><span> for system monitoring, application lifecycle management, and operational support.</span></li><li><span>Experience with SAP landscape monitoring, alert management, and system performance monitoring.</span></li><li><span>Good knowledge of </span><b><span>backup, disaster recovery, high availability, and business continuity</span></b><span> processes.</span></li><li><span>Good understanding of SAP HANA database administration and performance troubleshooting.</span></li><li><span>Functional knowledge of </span><b><span>SAP security, authorization concepts, user administration, and user provisioning</span></b><span>.</span></li><li><span>Experience with SAP interfaces, RFC connections, background jobs, and system connectivity.</span></li><li><span>Understanding of managed services operations and global SAP support models.</span></li></ul><span>Key Responsibilities</span><ul><li><span>Perform day-to-day </span><b><span>SAP Basis administration and technical operations</span></b><span> across SAP landscapes.</span></li><li><span>Monitor and maintain the availability, stability, and performance of SAP systems.</span></li><li><span>Manage system provisioning, sizing, patching, upgrades, system refreshes, and transport activities.</span></li><li><span>Monitor SAP systems using </span><b><span>SAP Solution Manager</span></b><span> and other monitoring tools.</span></li><li><span>Analyze system alerts, performance issues, and technical incidents and take appropriate corrective actions.</span></li><li><span>Perform </span><b><span>root cause analysis (RCA)</span></b><span> for recurring incidents, system performance issues, and technical problems.</span></li><li><span>Support SAP backup, restore, disaster recovery, and high-availability activities.</span></li><li><span>Manage SAP users, technical users, authorizations, and provisioning in coordination with security teams.</span></li><li><span>Monitor and troubleshoot background jobs, RFCs, interfaces, system connections, and other Basis-related components.</span></li><li><span>Support SAP system upgrades, migrations, patches, and technical lifecycle activities.</span></li><li><span>Support incident, problem, and change management processes in accordance with agreed SLAs.</span></li><li><span>Develop and maintain </span><b><span>operational runbooks, technical specifications, procedures, and test scripts</span></b><span>.</span></li><li><span>Participate in service improvement initiatives and identify opportunities to optimize operational processes.</span></li><li><span>Work directly with business users and stakeholders to understand issues, requirements, and priorities.</span></li><li><span>Coordinate with global technical teams and third-party providers to resolve complex incidents.</span></li><li><span>Ensure proper documentation and knowledge transfer across the support team.</span></li><li><span>Support a </span><b><span>24/7 global operations model</span></b><span>, including shift-based support when required.</span></li></ul><span>Required Experience & Competencies</span><ul><li><b><span>5+ years of experience</span></b><span> in SAP Basis administration and SAP technical operations.</span></li><li><span>Strong experience supporting </span><b><span>SAP ECC and/or S/4HANA</span></b><span> environments.</span></li><li><span>Experience with </span><b><span>SAP Solution Manager</span></b><span>.</span></li><li><span>Good knowledge of SAP HANA administration and performance troubleshooting.</span></li><li><span>Experience supporting medium to large SAP landscapes.</span></li><li><span>Experience in incident, problem, and change management.</span></li><li><span>Strong technical troubleshooting and root cause analysis skills.</span></li><li><span>Experience creating operational runbooks, technical documentation, test scripts, and support procedures.</span></li><li><span>Good understanding of backup, disaster recovery, high availability, and system continuity.</span></li><li><span>Knowledge of SAP security, user provisioning, and authorization concepts.</span></li><li><span>Ability to communicate effectively with business users and technical stakeholders.</span></li><li><span>Ability to understand business requirements from the client's perspective and translate them into effective technical solutions.</span></li><li><span>Strong analytical and problem-solving skills.</span></li><li><span>Ability to work effectively within global and multicultural teams.</span></li><li><span>Results-oriented with strong ownership and accountability.</span></li><li><span>Ability to manage multiple priorities, incidents, and stakeholder expectations simultaneously.</span></li><li><span>Strong communication and stakeholder management skills.</span></li><li><span>Willingness and ability to </span><b><span>work in shifts to support global operations</span></b><span>.</span></li></ul><span>Preferred Qualifications</span><ul><li><span>SAP Certified Technology Associate certification in </span><b><span>SAP Basis, SAP HANA, or S/4HANA</span></b><span>.</span></li><li><span>Experience with </span><b><span>SAP Solution Manager</span></b><span>, including monitoring, ITSM, and system management.</span></li><li><span>Experience with SAP HANA database administration.</span></li><li><span>Experience in SAP implementation, migration, rollout, or managed services projects.</span></li><li><span>Exposure to automation and scripting for SAP Basis operations.</span></li></ul><p><span>At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.</span></p><br><p><b><span>Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available</span></b> <span>here</span><span><b><i>.</i></b></span></p><br> </div>
Tatweer Global
Egypt - Cairo
<h3><strong>Key Responsibilities</strong></h3><p>• Design, implement, and maintain CI/CD pipelines to streamline software delivery.<br>• Manage and support cloud infrastructure across Azure and other cloud platforms.<br>• Automate infrastructure provisioning and deployment processes using Infrastructure as Code (IaC).<br>• Monitor application and infrastructure performance, availability, and security.<br>• Collaborate closely with Development, QA, and Infrastructure teams to optimize delivery processes.<br>• Manage containerized environments and orchestration platforms such as Docker and Kubernetes.<br>• Implement backup, disaster recovery, and system reliability best practices.<br>• Troubleshoot and resolve infrastructure, deployment, and performance issues.</p><h3></h3><p></p><p><strong>Requirements</strong></p><h3><strong>Requirements</strong></h3><p>• Bachelor's degree in Computer Science, Information Technology, or a related field.<br>• 4+ years of experience in DevOps, Cloud Engineering, or Infrastructure Administration.<br>• <strong>Minimum 2 years of hands-on experience with Azure DevOps is a must.</strong><br>• Strong experience with Azure Cloud and exposure to other cloud platforms such as AWS or Google Cloud Platform (GCP).<br>• Experience building and managing CI/CD pipelines using Azure DevOps.<br>• Hands-on experience with Docker, Kubernetes, Git, and automation tools.<br>• Experience with Infrastructure as Code (IaC) tools such as Terraform, Bicep, ARM Templates, or similar.</p><p>• Exposure to microservices, containerized architectures, and modern DevOps practices.<br>• Good understanding of monitoring, logging, security, and cloud governance practices.<br>• Strong scripting skills (PowerShell, Bash, Python, or similar).<br>• Excellent troubleshooting, problem-solving, and communication skills.</p><p><br></p><p></p>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
Egypt - Egypt
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;</p><p></p>
Egypt - Cairo
<p><h4>Position summary</h4>
<p>Patrol all areas of the property; assist guests with room access. Monitor closed circuit televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all security/loss prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a loss prevention shift summary/daily activity report. Maintain confidentiality of all security/loss prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.</p>
<p>Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist</p><p></p>
Egypt - Cairo
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Egypt - Al Jizah
Job Summary:To lead and manage the end-to-end lifecycle of digital payment services, including but not limited to Internet Banking, Mobile Banking, the Instant Payment Network (IPN), and governmental payments. This includes overseeing ideation, requirements definition, implementation, and continuous enhancement. The role is responsible for ensuring service reliability, security, compliance, performance optimization, and alignment with business objectives, customer needs, and regulatory requirements. Additionally, the role leads fintech partnership projects and oversees post-deployment operations, ensuring compliance, security, and optimal performance in close coordination with cross-functional teams.<br>Job Responsibilities:Ensure all digital payment activities are fully aligned with corporate governance standards, internal controls, and regulatory/legal frameworks, including compliance with Central Bank directives and industry best practices. Take full ownership of digital payment services across their entire lifecycle, including strategy, planning, development, implementation, support, and optimization. Develop new service ideas and feature enhancements based on market trends, customer feedback, and internal business priorities. Prepare BRDs (Business Requirement Documents) and coordinate SOWs (Scope of Work) with vendors, and other stakeholders. Ensure successful implementation of regulatory mandates, system upgrades, and new integrations, particularly related to digital payment services. Track and analyze key performance indicators (KPIs) such as transaction volumes, error rates, user adoption, uptime, and customer satisfaction. Generate and maintain MIS dashboards and reports for management review and strategic planning. Work closely with cross-functional teams to design and launch new digital payment features, ensuring optimal customer experience and scalability. Conduct gap analysis, benchmarking, and market research to identify areas for improvement and innovation. Lead the execution of platform/service enhancements, including prioritization, testing, and rollout based on roadmap and strategy. Act as the focal point between internal stakeholders (business, IT, risk, compliance) and external parties to align on requirements, issues, and delivery expectations. Monitor daily operations and ensure service performance, availability, and adherence to defined SLAs. Act as the primary escalation point for service issues, coordinating with IT, vendors, and security teams to drive timely resolution. Perform root cause analysis (RCA) for critical issues and implement preventive actions to ensure service continuity and customer satisfaction. Propose and execute performance optimization initiatives to enhance efficiency, stability, and customer engagement. Lead and support UAT (User Acceptance Testing) for new features, releases, and integrations across digital channels. Collaborate with internal stakeholders to identify and capitalize on opportunities to cross-sell or promote digital services across customer segments. Support frontline staff with product knowledge and training to improve digital adoption and usage. Participate in cross-departmental initiatives and planning to ensure alignment with the bank’s digital transformation goals. Lead responses to audit findings, regulatory reviews, and internal control assessments, ensuring timely resolution and full compliance. Develop and maintain policies, procedures, and operational guidelines that govern digital payment services and ensure regulatory alignment.<br>Job Qualifications:Bachelor’s degree in business administration, Economics, Finance, or a related field from reputable university.7 to 10 years of proven experience in the banking sector, specifically within digital banking, electronic payments. Experience of managing digital projects/services. Customer service skills Project management experience and expertise