School principal Jobs in Egypt

<p><strong>Company Description</strong> LOKAL is a fashion hub dedicated to showcasing Egyptian local brands. The company’s vision is to promote unique local products globally and build a sustainable ecosystem that supports growth and innovation in the local fashion industry. LOKAL enables homegrown brands to compete internationally, contributing to economic development and community prosperity. Its mission is to provide a 360 platform that highlights Egypt’s cultural heritage while connecting local brands with customers worldwide.</p><p><br></p><p>We're looking for a motivated and proactive Junior Account Manager to join our growing team. If you're passionate about building strong client relationships, coordinating projects, and ensuring an outstanding customer experience, we'd love to hear from you.</p><p><br></p><p><strong>Location</strong>: New Cairo 3 Industrial Zone </p><p><br></p><p><strong>Role Description</strong> The Junior Account Manager is a full-time, on-site role based in Cairo, Egypt. This role involves managing day-to-day relationships with local fashion brands, supporting their onboarding, and ensuring their products are accurately represented across LOKAL’s platforms and stores. The Junior Account Manager will monitor sales performance, prepare basic reports, and assist in resolving operational issues that affect partner satisfaction. The role includes coordinating with internal teams such as merchandising, marketing, and store operations to support brand visibility and performance. The Junior Account Manager will also handle routine communication with partners, follow up on inquiries, and support the implementation of promotional activities.</p><p><br></p><p><strong>What You'll do:</strong></p><ul><li>Manage day-to-day communication with assigned clients.</li><li>Build and maintain strong client relationships.</li><li>Understand client needs and provide timely solutions.</li><li>Coordinate with internal teams to ensure projects are delivered on time.</li><li>Track project progress and keep clients updated.</li><li>Prepare reports, presentations, and meeting summaries.</li><li>Identify opportunities to grow existing accounts.</li><li>Resolve client issues professionally and escalate when needed.</li></ul><p><br></p><p><strong>What we are looking for:</strong></p><ul><li>1–2 years of experience in Account Management, Client Success, Sales, or a related role.</li><li>Bachelor's degree in Business Administration, Marketing, or a related field.</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and time management abilities.</li><li>Problem-solving mindset with strong attention to detail.</li><li>Good knowledge of Microsoft Office (Excel, PowerPoint, Word).</li><li>Basic English communication skills.</li></ul><p><br></p><p><strong>What we offer:</strong></p><ul><li>A collaborative and supportive work environment.</li><li>Opportunities for learning, development, and career growth.</li><li>Hands-on experience working with exciting brands and projects.</li><li>Competitive salary and benefits package.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Title:</b> Marketing Manager</p><p><b>Location:</b> Cairo, Egypt (On-site)</p><p><br></p><p><b>Job Overview:</b> We are seeking a results-driven Marketing Manager based in Cairo to lead our internal marketing team. The primary focus of this role will be targeting the Saudi market, designing successful sales funnels, and managing paid advertising campaigns across various platforms to ensure maximum return on investment (ROI). If you rely on data and analytics to inform your marketing decisions, this role is designed for you.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li><b>Strategic Planning:</b> Develop and implement comprehensive digital marketing strategies targeting the Saudi audience to increase sales and brand awareness.</li><li><b>Team Management:</b> Lead and guide the internal marketing team (content creators, designers, and specialists) to ensure high-quality execution of tasks on time, while ensuring content alignment with Saudi culture and dialect.</li><li><b>Advertising Campaign Management:</b> Launch, manage, and optimize paid campaigns across platforms (Snapchat, TikTok, Meta, Google Ads, X) and allocate budgets efficiently to maximize advertising return on spend (ROAS).</li><li><b>Sales Funnels and Tracking:</b> Design effective sales funnels relying on WhatsApp applications and CRM systems, with a robust tracking infrastructure (such as GA4, Google Tag Manager, Meta Conversions API) to connect ads with actual sales.</li><li><b>Data Analysis and Reporting:</b> Daily monitoring of key performance indicators (KPIs), conducting ongoing A/B testing, and evaluating regular reports for management to clarify customer acquisition costs (CPL) and sales volume.</li><li><b>Market Research:</b> Continuous analysis of competitors in the Saudi market and tracking customer behavior to identify new sales opportunities and enhance competitive positioning.</li></ul><p><br></p><p><b>Required Qualifications and Experience:</b></p><ul><li>Minimum 5 years of experience in digital marketing and performance marketing.</li><li>Strong and proven experience in targeting the Saudi and Gulf markets, with a deep understanding of consumer behavior there.</li><li>Previous experience in managing and guiding creative and marketing teams.</li><li>High proficiency in managing large advertising budgets across various social media platforms and search engines.</li><li>Advanced technical skills in tracking and data analysis tools (Google Analytics, Tag Manager, Pixels/APIs).</li><li>Ability to design and track effective sales funnels based on WhatsApp (WhatsApp Business API).</li><li>Full-time availability to work on-site daily at the company headquarters in Cairo.</li></ul><p><br></p></div>

Role Overview<br><br>Frontier Capital is seeking a goal-oriented, persistent B2B Outbound Calls Specialist (Sales Development Representative) to join our Marketing Department. Reporting directly to the Marketing Manager, you will serve as the bridge between marketing lead-generation campaigns and advisory sales execution.<br><br>In this role, your primary objective is to follow up on inbound marketing leads, conduct targeted outbound phone outreach, qualify B2B corporate prospects, and secure confirmed discovery meetings for our Senior Advisory Leads (Frontier Consulting) and Operations Manager (Frontier Academy).<br><br>Key Responsibilities<br><br>1. Outbound Outreach &amp; Marketing Lead Follow-Up<br><br>Contact inbound leads generated by the Marketing Manager's campaigns (brochure downloads, event registrations, website inquiries) within tight response SLAs.<br><br>Conduct outbound cold/warm phone calls to targeted B2B accounts, including HR/L&amp;D heads, Finance Directors, and C-suite executives across Egypt and the MENA region.<br><br>Present Frontier Academy's B2B corporate training programs and Frontier Consulting's advisory services clearly and persuasively over the phone.<br><br>2. Lead Qualification &amp; Meeting Handoff<br><br>Screen prospects using standardized B2B qualification frameworks (evaluating corporate need, decision-making authority, timeline, and budget fit).<br><br>Book discovery sessions and pitch meetings directly on the calendars of Senior Advisors (for consulting/advisory mandates) and the Operations Manager (for corporate academy training contracts).<br><br>Conduct brief pre-meeting briefings for senior execution leads to transfer lead context, call notes, and identified pain points prior to the call.<br><br>3. Pipeline Operations &amp; Data Cleanliness<br><br>Log all call activity, contact status updates, call recordings, and prospect feedback inside the CRM (e.g., HubSpot / ActiveCampaign).<br><br>Work closely with the Marketing Manager to report on lead quality, script conversion rates, and campaign-level meeting metrics.<br><br>What We're Looking For<br><br>Education: Bachelor's degree in Business Administration, Mass Communication, or a related field.<br><br>Experience: 1–3 years of B2B telesales, outbound calling, or SDR experience within professional services, corporate training, or financial services.<br><br>Phone Communication &amp; Professionalism: Professional, polished phone presence with native-level Arabic and business-level English fluency to speak comfortably with corporate executives.<br><br>Goal Orientation &amp; Persistence: High resilience in handling gatekeepers, objection handling, and following up systematically across multi-touch call cadences.<br><br>CRM Literacy: Hands-on experience working with CRMs, VoIP calling systems, and calendar management platforms (Calendly, MS Outlook/Teams).

<p>We are seeking an exceptional <strong>Sales Operations Manager</strong> to join our vibrant team</p><p></p><p><strong>Overview:</strong> As our Sales Operations Manager, will be behind our sales efficiency, ensuring our sales team operates at peak performance. will be instrumental in developing and implementing strategies that streamline processes, enhance data integrity, This is a pivotal <strong>on-site</strong> role where your expertise will directly contribute to our growth targets.</p><ul><li><p><strong>Responsibilities:</strong></p><ul><li><p><strong>Strategize &amp; Optimize:</strong> Design, implement, and manage sales processes, policies, and procedures to maximize efficiency and effectiveness across the sales lifecycle.</p></li><li><p><strong>CRM Management:</strong> Drive the optimization and utilization of CRM systems, ensuring data accuracy and leveraging its full potential to support sales activities and customer service initiatives.</p></li><li><p><strong>Performance Management:</strong> Develop and track key sales performance metrics, creating dashboards and reports to monitor progress against targets.</p></li><li><p><strong>Cross-functional Collaboration:</strong> Work closely with Business Development, Finance, and Customer Service/Support teams to ensure alignment and seamless execution of strategies.</p></li><li><p><strong>Process Improvement:</strong> Continuously identify areas for improvement within sales operations, proposing and implementing innovative solutions.</p></li></ul></li><li><p><strong>Skills &amp; Technologies:</strong> You will leverage your expertise in <strong>Sales Operations</strong> and <strong>Customer Service</strong>, alongside advanced CRM platforms, data analytics tools, and project management.</p></li><li><p><strong>Impact:</strong> Your work will directly enhance our sales operations' team's productivity, improve customer satisfaction, and contribute significantly to our overall business profitability.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Experience &amp; Expertise:</strong></p><ul><li><p>A minimum of <strong>6-8 years of progressive experience</strong> in Sales Operations, Business Development, or a related Operations/Management role.</p></li><li><p>Proven track record as a <strong>Manager</strong>, demonstrating strong leadership and strategic execution capabilities.</p></li></ul></li><li><p><strong>Essential Skills:</strong></p><ul><li><p><strong>Sales Operations:</strong> Deep understanding and hands-on experience in optimizing sales processes and workflows.</p></li><li><p><strong>Customer Service:</strong> A strong commitment to enhancing the customer journey and supporting customer-facing teams.</p></li><li><p><strong>CRM Software:</strong> Advanced proficiency with CRM platforms for data management, reporting, and process automation.</p></li><li><p><strong>Data Analysis:</strong> Exceptional analytical skills to oversee sales data collection, analysis, and reporting to interpret complex sales data and provide actionable insights.</p></li><li><p><strong>Team Leadership:</strong> Proven ability to lead, mentor, and motivate team to achieve high performance.</p></li><li><p><strong>Communication:</strong> Outstanding verbal and written communication skills, with the ability to present the information clearly and concisely to diverse business.</p></li></ul></li><li><p><strong>Career Level:</strong> This is a <strong>Manager</strong> level position, requiring a proactive leader ready to add a significant impact.</p></li></ul><p></p>

<strong>Company Description<br><br></strong>As one of the fastest-growing global media agency networks, Spark Foundry is not beholden to legacy. We embrace nimbleness, agility and open-mindedness as part of our Startup Spirit. But as part of Publicis Media, we tap into a Powerhouse Soul, gaining access to first-mover opportunities alongside market-shaping clout, plus leading-edge AI and technology. Together, our Startup Spirit and Powerhouse Soul allow us to innovate and iterate faster than any other agency, bringing clients a distinct competitive advantage. Our innovative experiences have been recognized by Cannes Lions, Effies, Shortys and Webbys, all delivered by best-in-class talent across more than 70 global offices.<br><br><strong>Overview<br><br></strong>We are growing our team at Spark Foundry and are looking for an experienced Media Manager to lead the development and execution of integrated media strategies across a diverse portfolio of clients.<br><br>Key Responsibilities<br><br><ul><li>Develop insight-led media strategies and plans aligned with client objectives and agency KPIs.</li><li>Translate data, audience insights and market research into effective media recommendations.</li><li>Manage day-to-day client relationships, communications and expectations.</li><li>Oversee multiple projects, ensuring priorities, timelines and deliverables are effectively managed.</li><li>Collaborate with cross-functional teams, media partners and external vendors.</li><li>Monitor campaign performance, measure ROI and identify opportunities for optimisation.</li><li>Ensure the quality and accuracy of all media plans and deliverables.</li><li>Mentor junior team members and oversee their day-to-day work.</li><li>Stay current on industry trends, emerging platforms and best practices.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Bachelor’s degree in Marketing, Advertising or a related field.</li><li>5–7 years of experience in media planning or a related role.</li><li>Strong knowledge of both traditional and digital media planning.</li><li>Experience using planning and research tools such as Z/X Plan, Statex, GWI, Euromonitor, WARC and Similarweb.</li><li>Good working knowledge of DV360, Google Ads, Meta Business Manager, Snapchat Ads Manager, X Ads and TikTok Ads Manager.</li><li>Strong analytical skills with the ability to interpret data and evaluate media effectiveness and ROI.</li><li>Proven experience managing multiple clients, projects and stakeholders.</li><li>Strong communication, presentation and negotiation skills.</li><li>Experience mentoring and developing junior team members.</li><li>Proficiency in Microsoft Office 365.</li><li>Relevant certifications across major digital platforms are preferred.<br><br></li></ul><strong>Additional Information<br><br></strong>R-4455P-5041

<p><strong>Company Description</strong> idGenius is a shared identity platform designed specifically for AI-driven digital enterprises. The company enables organizations to discover, learn about, govern, secure, observe, and audit every relationship among humans, machines, and AI systems. By centralizing identity and relationship management, idGenius helps businesses reduce risk while improving visibility and control over their AI ecosystems. Its solutions are built to lower capital expenditures and operating expenses related to AI, making advanced identity governance more accessible and efficient for modern organizations.</p><p><br></p><p><strong>Role Description</strong> The Senior Product Manager at idGenius will lead end-to-end product lifecycle management for the shared identity platform, from discovery and requirements definition through launch and iteration. In this full-time remote role, the individual will collaborate closely with engineering, design, data science, security, and go-to-market teams to define product strategy, prioritize features, and deliver high-impact solutions for enterprise customers. Day-to-day responsibilities include conducting market and user research, gathering and refining product requirements, creating and maintaining product roadmaps, and translating customer needs into clear specifications and user stories. The Senior Product Manager will also analyze product performance, manage stakeholder communication, coordinate release planning, and ensure that the product supports risk reduction, governance, and operational efficiency in AI environments.</p><strong><p><br></p><p>Qualifications</p></strong><p> </p><ul><li>Product management skills, including roadmap planning, requirements definition, and end-to-end lifecycle ownership for B2B or enterprise software products.</li><li>Experience in AI, identity management, security, or governance domains, with the ability to understand complex technical concepts and translate them into customer-focused solutions.</li><li>Strong analytical and research skills, including market analysis, user discovery, data-driven decision-making, and performance measurement.</li><li>Excellent communication and collaboration skills for working with cross-functional teams, stakeholders, and customers in a remote environment.</li><li>Background in agile methodologies, including writing user stories, prioritizing backlogs, and coordinating sprints with engineering and design teams.</li><li>Proven ability to lead complex initiatives, manage competing priorities, and drive alignment in fast-paced, innovative environments.</li><li>Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, or related discipline); advanced degree is a plus.</li><li>Previous experience as a Product Manager or Senior Product Manager in a SaaS, cloud, or platform company; startup or early-stage experience is beneficial.</li></ul>

<p><strong>Financial Director</strong></p><p> Egypt | On-site | Full-Time</p><p><br></p><p>Magical Flavors for Food Industries is looking for an experienced and strategic <strong>Financial Director</strong> to lead our financial function and support the company’s continued growth, financial performance, and long-term business objectives.</p><p><br></p><p>The Financial Director will oversee financial planning, reporting, controls, cash flow, and accounting operations while providing strategic financial insight to support business decisions and sustainable growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Develop and lead the company’s overall financial strategy</p><p>• Lead and develop the Finance and Accounting team</p><p>• Oversee financial reporting, accounting, internal controls, and compliance</p><p>• Lead budgeting, financial planning, forecasting, and financial analysis</p><p>• Manage cash flow, working capital, cost control, and financial performance</p><p>• Provide management with financial insights to support strategic and commercial decisions</p><p>• Oversee relationships with banks, auditors, tax advisors, and other financial stakeholders</p><p>• Work closely with Sales, Operations, Procurement, and senior management to improve profitability</p><p>• Identify opportunities for cost efficiency, financial improvement, and business growth</p><p>• Oversee and optimize financial systems, processes, and reporting</p><p><br></p><p><strong>What we’re looking for:</strong></p><p>• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field</p><p>• 7–12 years of finance and accounting experience</p><p>• At least 3 years in a senior finance management or leadership role</p><p>• Proven experience managing a Finance and Accounting team</p><p>• Strong experience in budgeting, forecasting, financial reporting, cash flow, and financial analysis</p><p>• Strong knowledge of accounting principles, financial controls, and regulatory requirements</p><p>• Professional finance or accounting certification such as <strong>CMA, ACCA, CPA, or equivalent</strong> is highly preferred</p><p>• Experience with ERP and financial management systems</p><p>• Strong strategic, analytical, commercial, and leadership skills</p><p>• Experience in FMCG, food manufacturing, or manufacturing is highly preferred</p><p>• Strong English communication skills</p><p><br></p><p><strong>About Magical Flavors</strong></p><p>Magical Flavors for Food Industries is an Egyptian food manufacturing company specializing in gummies, marshmallows, and confectionery products, serving both local and international markets.</p><p>Our brands include <strong>Yummila</strong>, our gummy and confectionery brand, and <strong>Marshzone</strong>, our marshmallow brand, alongside a growing portfolio of products and new product developments.</p><p>As Magical Flavors continues to expand its operations and market presence, we are looking for a <strong>Financial Director</strong> to lead our financial function and support the next stage of the company’s growth. <strong>Interested in helping shape the financial future of Magical Flavors? </strong></p><p><br></p><p><strong>Apply now!</strong></p>

Role Overview<br><br>Frontier Capital is seeking a goal-oriented, persistent B2B Outbound Calls Specialist (Sales Development Representative) to join our Marketing Department. Reporting directly to the Marketing Manager, you will serve as the bridge between marketing lead-generation campaigns and advisory sales execution.<br><br>In this role, your primary objective is to follow up on inbound marketing leads, conduct targeted outbound phone outreach, qualify B2B corporate prospects, and secure confirmed discovery meetings for our Senior Advisory Leads (Frontier Consulting) and Operations Manager (Frontier Academy).<br><br>Key Responsibilities<br><br>1. Outbound Outreach &amp; Marketing Lead Follow-Up<br><br>Contact inbound leads generated by the Marketing Manager's campaigns (brochure downloads, event registrations, website inquiries) within tight response SLAs.<br><br>Conduct outbound cold/warm phone calls to targeted B2B accounts, including HR/L&amp;D heads, Finance Directors, and C-suite executives across Egypt and the MENA region.<br><br>Present Frontier Academy's B2B corporate training programs and Frontier Consulting's advisory services clearly and persuasively over the phone.<br><br>2. Lead Qualification &amp; Meeting Handoff<br><br>Screen prospects using standardized B2B qualification frameworks (evaluating corporate need, decision-making authority, timeline, and budget fit).<br><br>Book discovery sessions and pitch meetings directly on the calendars of Senior Advisors (for consulting/advisory mandates) and the Operations Manager (for corporate academy training contracts).<br><br>Conduct brief pre-meeting briefings for senior execution leads to transfer lead context, call notes, and identified pain points prior to the call.<br><br>3. Pipeline Operations &amp; Data Cleanliness<br><br>Log all call activity, contact status updates, call recordings, and prospect feedback inside the CRM (e.g., HubSpot / ActiveCampaign).<br><br>Work closely with the Marketing Manager to report on lead quality, script conversion rates, and campaign-level meeting metrics.<br><br>What We're Looking For<br><br>Education: Bachelor's degree in Business Administration, Mass Communication, or a related field.<br><br>Experience: 1–3 years of B2B telesales, outbound calling, or SDR experience within professional services, corporate training, or financial services.<br><br>Phone Communication &amp; Professionalism: Professional, polished phone presence with native-level Arabic and business-level English fluency to speak comfortably with corporate executives.<br><br>Goal Orientation &amp; Persistence: High resilience in handling gatekeepers, objection handling, and following up systematically across multi-touch call cadences.<br><br>CRM Literacy: Hands-on experience working with CRMs, VoIP calling systems, and calendar management platforms (Calendly, MS Outlook/Teams).

Duties and responsibilities<br>Identifies customer needs and fulfils it with proper bank’s products or services. Handles customers’ requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction. Promotes and sells the bank’s products and services to achieve the yearly set targets. Ensures that brochures are up to date and in place. Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures. Uses cross-selling techniques with Suez Canal Bank existing customers. Adheres to Branch Operating Model Ensures that customers’ profiles are updated through implementing the KYC principle (Know Your Customers) Migrates customers to various channels (ATM, online Banking, ,,,Carries out any task requested by the Relationship Manager and the Branch Manager Makes calls upon request to Suez Canal Bank existing clients.<br>Job specification<br>Education Bachelor’s degree in finance or business administration <br>Experience0 – 3 years of experience in customer service or any related field of work

About the Role We’re Hiring: Quality Head Location: Egypt | Experience: 10+ years We’re looking for an experienced Quality Manager to lead quality standards and compliance in our Egypt operations.<br>Responsibilities Define and maintain production, quality, and customer‑service standards Lead audits and compliance programs, providing actionable insights Mentor and develop a high‑performing QA team Oversee product development to ensure strict adherence to standards Drive Corrective Action Programs to strengthen processes<br>Qualifications Graduate/master’s degree10+ years of relevant manufacturing experience<br>Required Skills Strong organizational skills and attention to detail Proven leadership in audits, compliance, and team development<br>Preferred Skills Prior experience with top branded Cosmetics, Beauty Care, or Personal Care product manufacturing companies<br>???? If you’re passionate about raising the bar for quality and want to make a real impact, we’d love to hear from you<br>???? Apply now or tag someone who’d be perfect for this role! #Hiring #Quality Manager #Manufacturing #Career Growth #Leadership #Egypt Jobs #Quality Excellence #Qualityhead #Apply Now

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Content Owner owns the day-to-day management of Mondia’s gaming, music, and video content across multiple operators and tenants worldwide, ensuring content is onboarded, maintained, and available to end users at consistent quality. Beyond operations, the role uses performance data to identify which content resonates with users, advises the Product Manager on promotion and portfolio decisions, and engages content partners to secure more of what performs. The role is the main point of contact for all content management topics and works closely with the product team and stakeholders across regions.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>About Signify</b></span></p><br><br><p>Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.</p><br><br><p>At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.</p><br><br><p>Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.&nbsp;</p><br><br><p><span><b>More about the role</b></span></p><br><br><p><span><b>Job Summary</b></span></p><br><p>Ensures proper and efficient handling of orders from placement to delivery. Verifies each step of the process aligns with customer requirements and timelines.</p><br><p><span>Key Areas of Responsibility</span><br>• <span>Coordinates the shipment of products to customers, ensuring that all deliveries are executed in line with the logistical agreements made with the customer and applicable shipping regulations and procedures.</span><br>• <span>Reports out performance and potential improvement areas to the Logistics Account Manager.</span><br>• <span>Regularly communicates with the Logistics Account Manager to ensure that all shipments are in compliance with contract terms and customer expectations.</span><br>• <span>Monitors the status of shipments and escalates any issues to the Logistics Account Manager as necessary.</span><br>• <span>Collaborates with the warehouse team to ensure that all products are properly packaged and labeled for shipping with accurate records of all shipping activities, including tracking numbers, delivery dates, and any issues that arise during shipping.</span><br>• <span>Analyzes root causes in case of non-performance and/or customer complaints related to the logistics service agreements.</span><br>• <span>Maintains a high level of customer service, responding promptly to customer inquiries and concerns regarding shipping.</span></p><br><p><span>Critical Experiences</span><br>• Bachelor’s degree in supply chain management<b>, </b>commerce, business adminisration, or a related field.</p><br><p>• 2-3 years of experience in logistics coordination or supply chain management (import &amp; export), with a focus on shipping operations and customer service.</p><br><br><p><span><b>Everything we’ll do for you</b></span></p><br><br><p>You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our&nbsp;27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.&nbsp;</p><br><br><p>Come join us, and together we can light up the future.</p><br> </div>

<strong>Job Title<br><br></strong>Customer Service Advisor – Arabic Speakers - Hurghada<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients’ products or services.<br><br>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<br><br><strong>In This Role, You'll<br><br></strong><ul><li> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</li><li> Assist customers with inquiries, order processing, troubleshooting, and guidance.</li><li> Build deep product and service knowledge to deliver confident and accurate support.</li><li> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</li><li> Create positive customer experiences through personalized assistance and clear communication.</li><li> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<br><br></li></ul><strong>Essential Functions / Core Responsibilities<br><br></strong><ul><li> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</li><li> Clarify customer requirements using effective probing and decision-support tools.</li><li> Listen attentively, demonstrate empathy, and build strong customer rapport.</li><li> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</li><li> Maintain working knowledge of client products and services.</li><li> Prepare complete and accurate documentation, including account notations.</li><li> Participate in initiatives aimed at improving customer satisfaction and business performance.</li><li> Identify opportunities to offer additional products or services when appropriate.<br><br></li></ul><strong>Candidate Profile<br><br></strong><ul><li> Proficiency in Arabic and English, both written and verbal.</li><li> High school diploma required; relevant experience is an advantage.</li><li> Excellent communication, interpersonal, and customer engagement skills.</li><li> Comfortable working in a fast-paced, performance-driven environment.</li><li> Strong multitasking, prioritization, and adaptability skills.</li><li> Basic computer skills and system navigation capability.</li><li> Ability to work independently and collaboratively within a team.</li><li> Detail-oriented, dependable, and professional.</li><li> Patient, composed, and solution-oriented in all customer interactions.</li><li> Flexible to work rotating shifts as required.</li><li> Strong problem-solving and analytical skills with a customer-centric mindset.<br><br></li></ul><strong>Career Framework Role<br><br></strong>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<br><br><strong>What We Offer<br><br></strong><ul><li> Competitive Salary</li><li> Transportation Provided</li><li> Medical &amp; Social Insurance</li><li> Fast track for promotions within 6 months</li><li> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</li><li> Supportive, inclusive, and growth-focused work environment<br><br></li></ul><strong>Additional Information<br><br></strong>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<br><br><strong>Disclaimer<br><br></strong>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<br><br>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26130521<br><br><strong>Job Category</strong> Finance &amp; Accounting<br><br><strong>Location</strong> Corniche Road, Alexandria 21923, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<p>Indoor Sales Representative</p><p><strong>Location:</strong> Cairo, Egypt</p><p><strong>Job Type:</strong> Full-Time | Entry Level</p><p><strong>Working Days:</strong> Monday to Saturday</p><p><strong>Salary:</strong> EGP 8,000 – 10,000 per month, depending on experience</p><p>About the Role</p><p>Are you a persuasive communicator with a passion for building relationships?</p><p>We are seeking a motivated and customer-focused <strong>Indoor Sales Representative</strong> to join our growing team in Cairo.</p><p>In this entry-level role, you will be one of the first points of contact for our clients, helping them find the right products and solutions while achieving your sales targets.</p><p><strong>No prior sales experience is required</strong> — full training will be provided to set you up for success.</p><p>If you thrive in a fast-paced environment and enjoy communicating with people, this is a great opportunity to start and build a rewarding career in sales.</p><p>Key Responsibilities</p><ul><li>Handle inbound calls and walk-in customer inquiries with professionalism and enthusiasm.</li><li>Identify customer needs and recommend suitable products or services.</li><li>Present product features, pricing, and promotions clearly and persuasively.</li><li>Meet and exceed monthly sales targets and performance KPIs.</li><li>Maintain accurate records of customer interactions and sales transactions in the CRM system.</li><li>Follow up with leads and existing customers to ensure satisfaction and encourage repeat business.</li><li>Build and maintain positive relationships with customers.</li><li>Collaborate with the sales team to improve processes and share best practices.</li><li>Stay up to date with product knowledge, promotions, and market trends.</li></ul><p>Job Requirements</p><ul><li>High school diploma or equivalent; a bachelor's degree is a plus.</li><li>Strong communication, listening, and negotiation skills.</li><li>Customer-first mindset with a positive and resilient attitude.</li><li>Basic computer literacy and familiarity with MS Office and CRM tools.</li><li>Ability to work full-time on-site in Cairo, Monday to Saturday.</li><li>Fresh graduates are encouraged to apply.</li><li><strong>No prior sales experience is required.</strong></li></ul><p>Benefits &amp; Perks</p><ul><li><strong>Competitive Salary:</strong> EGP 8,000–10,000 monthly, paid on time.</li><li><strong>Uncapped Commission:</strong> Performance-based bonuses and incentives with earning potential beyond the fixed salary.</li><li><strong>Comprehensive Training:</strong> Paid onboarding and continuous coaching to develop your sales skills.</li><li><strong>Career Growth:</strong> Clear opportunities for promotion to Team Leader, Senior Sales, or Account Management roles based on performance.</li><li><strong>Work Environment:</strong> Modern, air-conditioned office in central Cairo with a supportive and collaborative team.</li><li><strong>Paid Leave:</strong> Annual leave and public holidays according to Egyptian labor law.</li><li><strong>Additional Perks:</strong> Monthly team outings, performance recognition awards, and free coffee and tea.</li></ul><p>Why Join Us?</p><p>This is more than just a sales job — it’s an opportunity to launch your career.</p><p>You’ll gain hands-on experience in <strong>client management, sales, negotiation, and problem-solving</strong> while developing valuable skills for your future career.</p><p>Our leaders are invested in your professional development, and we celebrate achievements as a team.</p><p>If you’re energetic, ambitious, and ready to grow, we’d love to hear from you.</p><p>Ready to Take the Next Step?</p><p><strong>Apply now with your updated CV.</strong></p><p>We look forward to welcoming you to our team in Cairo!</p>

<p>Indoor Sales Representative</p><p><strong>Location:</strong> Cairo, Egypt</p><p><strong>Job Type:</strong> Full-Time | Entry Level</p><p><strong>Working Days:</strong> Monday to Saturday</p><p><strong>Salary:</strong> EGP 8,000 – 10,000 per month, depending on experience</p><p>About the Role</p><p>Are you a persuasive communicator with a passion for building relationships?</p><p>We are seeking a motivated and customer-focused <strong>Indoor Sales Representative</strong> to join our growing team in Cairo.</p><p>In this entry-level role, you will be one of the first points of contact for our clients, helping them find the right products and solutions while achieving your sales targets.</p><p><strong>No prior sales experience is required</strong> — full training will be provided to set you up for success.</p><p>If you thrive in a fast-paced environment and enjoy communicating with people, this is a great opportunity to start and build a rewarding career in sales.</p><p>Key Responsibilities</p><ul><li>Handle inbound calls and walk-in customer inquiries with professionalism and enthusiasm.</li><li>Identify customer needs and recommend suitable products or services.</li><li>Present product features, pricing, and promotions clearly and persuasively.</li><li>Meet and exceed monthly sales targets and performance KPIs.</li><li>Maintain accurate records of customer interactions and sales transactions in the CRM system.</li><li>Follow up with leads and existing customers to ensure satisfaction and encourage repeat business.</li><li>Build and maintain positive relationships with customers.</li><li>Collaborate with the sales team to improve processes and share best practices.</li><li>Stay up to date with product knowledge, promotions, and market trends.</li></ul><p>Job Requirements</p><ul><li>High school diploma or equivalent; a bachelor's degree is a plus.</li><li>Strong communication, listening, and negotiation skills.</li><li>Customer-first mindset with a positive and resilient attitude.</li><li>Basic computer literacy and familiarity with MS Office and CRM tools.</li><li>Ability to work full-time on-site in Cairo, Monday to Saturday.</li><li>Fresh graduates are encouraged to apply.</li><li><strong>No prior sales experience is required.</strong></li></ul><p>Benefits &amp; Perks</p><ul><li><strong>Competitive Salary:</strong> EGP 8,000–10,000 monthly, paid on time.</li><li><strong>Uncapped Commission:</strong> Performance-based bonuses and incentives with earning potential beyond the fixed salary.</li><li><strong>Comprehensive Training:</strong> Paid onboarding and continuous coaching to develop your sales skills.</li><li><strong>Career Growth:</strong> Clear opportunities for promotion to Team Leader, Senior Sales, or Account Management roles based on performance.</li><li><strong>Work Environment:</strong> Modern, air-conditioned office in central Cairo with a supportive and collaborative team.</li><li><strong>Paid Leave:</strong> Annual leave and public holidays according to Egyptian labor law.</li><li><strong>Additional Perks:</strong> Monthly team outings, performance recognition awards, and free coffee and tea.</li></ul><p>Why Join Us?</p><p>This is more than just a sales job — it’s an opportunity to launch your career.</p><p>You’ll gain hands-on experience in <strong>client management, sales, negotiation, and problem-solving</strong> while developing valuable skills for your future career.</p><p>Our leaders are invested in your professional development, and we celebrate achievements as a team.</p><p>If you’re energetic, ambitious, and ready to grow, we’d love to hear from you.</p><p>Ready to Take the Next Step?</p><p><strong>Apply now with your updated CV.</strong></p><p>We look forward to welcoming you to our team in Cairo!</p>

<p>Indoor Sales Representative</p><p><strong>Location:</strong> Cairo, Egypt</p><p><strong>Job Type:</strong> Full-Time | Entry Level</p><p><strong>Working Days:</strong> Monday to Saturday</p><p><strong>Salary:</strong> EGP 8,000 – 10,000 per month, depending on experience</p><p>About the Role</p><p>Are you a persuasive communicator with a passion for building relationships?</p><p>We are seeking a motivated and customer-focused <strong>Indoor Sales Representative</strong> to join our growing team in Cairo.</p><p>In this entry-level role, you will be one of the first points of contact for our clients, helping them find the right products and solutions while achieving your sales targets.</p><p><strong>No prior sales experience is required</strong> — full training will be provided to set you up for success.</p><p>If you thrive in a fast-paced environment and enjoy communicating with people, this is a great opportunity to start and build a rewarding career in sales.</p><p>Key Responsibilities</p><ul><li>Handle inbound calls and walk-in customer inquiries with professionalism and enthusiasm.</li><li>Identify customer needs and recommend suitable products or services.</li><li>Present product features, pricing, and promotions clearly and persuasively.</li><li>Meet and exceed monthly sales targets and performance KPIs.</li><li>Maintain accurate records of customer interactions and sales transactions in the CRM system.</li><li>Follow up with leads and existing customers to ensure satisfaction and encourage repeat business.</li><li>Build and maintain positive relationships with customers.</li><li>Collaborate with the sales team to improve processes and share best practices.</li><li>Stay up to date with product knowledge, promotions, and market trends.</li></ul><p>Job Requirements</p><ul><li>High school diploma or equivalent; a bachelor's degree is a plus.</li><li>Strong communication, listening, and negotiation skills.</li><li>Customer-first mindset with a positive and resilient attitude.</li><li>Basic computer literacy and familiarity with MS Office and CRM tools.</li><li>Ability to work full-time on-site in Cairo, Monday to Saturday.</li><li>Fresh graduates are encouraged to apply.</li><li><strong>No prior sales experience is required.</strong></li></ul><p>Benefits &amp; Perks</p><ul><li><strong>Competitive Salary:</strong> EGP 8,000–10,000 monthly, paid on time.</li><li><strong>Uncapped Commission:</strong> Performance-based bonuses and incentives with earning potential beyond the fixed salary.</li><li><strong>Comprehensive Training:</strong> Paid onboarding and continuous coaching to develop your sales skills.</li><li><strong>Career Growth:</strong> Clear opportunities for promotion to Team Leader, Senior Sales, or Account Management roles based on performance.</li><li><strong>Work Environment:</strong> Modern, air-conditioned office in central Cairo with a supportive and collaborative team.</li><li><strong>Paid Leave:</strong> Annual leave and public holidays according to Egyptian labor law.</li><li><strong>Additional Perks:</strong> Monthly team outings, performance recognition awards, and free coffee and tea.</li></ul><p>Why Join Us?</p><p>This is more than just a sales job — it’s an opportunity to launch your career.</p><p>You’ll gain hands-on experience in <strong>client management, sales, negotiation, and problem-solving</strong> while developing valuable skills for your future career.</p><p>Our leaders are invested in your professional development, and we celebrate achievements as a team.</p><p>If you’re energetic, ambitious, and ready to grow, we’d love to hear from you.</p><p>Ready to Take the Next Step?</p><p><strong>Apply now with your updated CV.</strong></p><p>We look forward to welcoming you to our team in Cairo!</p>

<strong>Job Title<br><br></strong>Customer Service Advisor – Russian Speakers - Cairo<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br>Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients’ products or services.<br><br>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<br><br><strong>In This Role, You'll<br><br></strong><ul><li> Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.</li><li> Assist customers with inquiries, order processing, troubleshooting, and guidance.</li><li> Build deep product and service knowledge to deliver confident and accurate support.</li><li> Handle customer issues with patience, professionalism, and a solution-oriented mindset.</li><li> Create positive customer experiences through personalized assistance and clear communication.</li><li> Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<br><br></li></ul><strong>Essential Functions / Core Responsibilities<br><br></strong><ul><li> Ensure service delivery meets contractual Key Performance Indicators (KPIs).</li><li> Clarify customer requirements using effective probing and decision-support tools.</li><li> Listen attentively, demonstrate empathy, and build strong customer rapport.</li><li> Greet customers in a courteous, friendly, and professional manner following agreed procedures.</li><li> Maintain working knowledge of client products and services.</li><li> Prepare complete and accurate documentation, including account notations.</li><li> Participate in initiatives aimed at improving customer satisfaction and business performance.</li><li> Identify opportunities to offer additional products or services when appropriate.<br><br></li></ul><strong>Candidate Profile<br><br></strong><ul><li> Proficiency in Russian and English, both written and verbal.</li><li> High school diploma required; relevant experience is an advantage.</li><li> Excellent communication, interpersonal, and customer engagement skills.</li><li> Comfortable working in a fast-paced, performance-driven environment.</li><li> Strong multitasking, prioritization, and adaptability skills.</li><li> Basic computer skills and system navigation capability.</li><li> Ability to work independently and collaboratively within a team.</li><li> Detail-oriented, dependable, and professional.</li><li> Patient, composed, and solution-oriented in all customer interactions.</li><li> Flexible to work rotating shifts as required.</li><li> Strong problem-solving and analytical skills with a customer-centric mindset.<br><br></li></ul><strong>Career Framework Role<br><br></strong>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<br><br><strong>What We Offer<br><br></strong><ul><li> Competitive Salary</li><li> Transportation Provided</li><li> Medical &amp; Social Insurance</li><li> Fast track for promotions within 6 months</li><li> Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)</li><li> Supportive, inclusive, and growth-focused work environment<br><br></li></ul><strong>Additional Information<br><br></strong>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<br><br><strong>Disclaimer<br><br></strong>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<br><br>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26131715<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Al Pasha Coast, Sharm El Sheikh, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br><br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Job Title<br><br></strong>English Customer Support Advisor – Greater Cairo | Top Skincare Brands<br><br><strong>Job Description<br><br></strong>Join Concentrix Today!<br><br><strong>English Customer Support Advisor – Greater Cairo | Leading Beauty &amp; Skincare Brands<br><br></strong>As an Advisor I on a blended support program, you’ll interface with customers via inbound/outbound calls, chats, emails, and online support. You’ll deliver service, resolve routine issues, and help customers get the most out of premium skincare and beauty products.<br><br><strong>Why this role? <br><br></strong>You’ll support leading beauty brands known for innovative, 5-star rated skincare and personal care products used daily by customers worldwide. This is a chance to work for a fast-growing, customer-focused company in the beauty and wellness space.<br><br><strong>In This Role, You’ll<br><br></strong><ul><li> Be the friendly voice of top skincare and beauty brands, delivering high-quality support via phone, email, and chat.</li><li>Assist customers with product inquiries, usage guidance, order support, and troubleshooting.</li><li>Build deep knowledge of skincare products, ingredients, and routines to provide confident, accurate solutions.</li><li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.</li><li>Create positive customer experiences through personalized assistance and clear communication.</li><li>Collaborate within a dynamic, supportive team to hit shared service and performance goals.<br><br></li></ul><strong>Essential Functions / Core Responsibilities<br><br></strong><ul><li>Meet contractual KPIs for service delivery and customer satisfaction.</li><li>Clarify customer needs using probing and decision-support tools.</li><li>Listen actively, show empathy, and build strong customer rapport.</li><li>Greet customers in a courteous, friendly, professional manner.</li><li>Maintain working knowledge of client skincare products, ingredients, and usage guidelines.</li><li>Document interactions accurately in account records.</li><li>Participate in initiatives to improve customer satisfaction and business performance.</li><li>Identify opportunities to educate customers on additional products and services when appropriate.<br><br></li></ul><strong>Candidate Profile<br><br></strong><ul><li> Skincare experience is a plus – prior work in beauty retail, skincare consulting, customer service for beauty brands, or similar roles required.</li><li>High school diploma required; relevant experience is a plus.</li><li>Excellent communication, interpersonal, and customer engagement skills in English.</li><li> Comfortable in a fast-paced, performance-driven environment.</li><li> Strong multitasking, prioritization, and adaptability.</li><li>Basic computer skills and ability to navigate multiple systems.</li><li>Works well independently and collaboratively.</li><li>Detail-oriented, dependable, and professional.</li><li>Patient, composed, and solution-focused.</li><li>Flexible to work rotating shifts as required.</li><li>Strong problem-solving with a customer-centric mindset.</li><li>Knowledge and passion for skincare and beauty products.<br><br></li></ul><strong>Career Framework Role<br><br></strong>This entry-level role operates within defined processes under close supervision. You’ll gain product-specific knowledge of skincare and beauty and build a foundation for growth through continuous learning and performance development.<br><br><strong>What We Offer<br><br></strong><ul><li>Competitive salary</li><li>Transportation provided </li><li>Medical &amp; social insurance</li><li>Fast-track promotions within 6 months</li><li>Exposure to the beauty, skincare, and consumer goods sector</li><li>Supportive, inclusive, growth-focused work environment<br><br></li></ul><strong>Additional Information<br><br></strong>Program requirements, responsibilities, and expectations may vary based on operational needs.<br><br><strong>Disclaimer<br><br></strong>Statements above describe the general nature and level of work. They are not an exhaustive list of all responsibilities or skills. Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.