School principal Jobs - Cairo Egypt
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<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26126699<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 6 Pyramids Road, Giza, Cairo 12556, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>تسعى فنادق ماريوت جاهدة للارتقاء بفن الضيافة والابتكار في كل فرصة مع الحفاظ على راحة الأشخاص المألوفة في جميع أنحاء العالم. بصفتك مضيفًا في فنادق ماريوت، ستساعد في الحفاظ على وعد "الضيافة الرائعة". "دائمًا". من خلال تقديم خدمة مدروسة وصادقة وذات تفكير مستقبلي تدعم هذا الإرث الحي وتبني عليه. مع الاسم المرادف للضيافة في جميع أنحاء العالم، نحن فخورون بالترحيب بك لاستكشاف مهنة مع فنادق ماريوت. عند الانضمام إلى فنادق ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ، <strong>لتصبح</strong> أفضل نسخة منك.<br><br>تعد جي دبليو ماريوت جزءًا من مجموعة ماريوت الدولية الفاخرة وتتكون من أكثر من 100 فندق رائع في مدن مناسبة للإجازات ومواقع المنتجعات المميزة حول العالم. تؤمن جي دبليو بأن شركائنا يأتون أولاً. لأنه إذا كنت سعيدًا، فسيكون ضيوفنا سعداء. يتمتع شركاء جي دبليو ماريوت بالثقة والابتكار والأصالة والبديهية، ويستمرون في إرث العلامة التجارية التي تحمل الاسم نفسه ومؤسس الشركة، جي ويلارد ماريوت.تقدم فنادقنا تجربة عمل لا مثيل لها، حيث ستكون جزءًا من المجتمع وتستمتع بصداقة حميمة حقيقية مع مجموعة متنوعة من زملاء العمل. تخلق جي دبليو فرصًا للتدريب والتطوير والتقدير والأهم من ذلك، مكانًا يمكنك من خلاله متابعة شغفك في بيئة فاخرة مع التركيز على الرفاهية الشاملة. تبدأ معاملة الضيوف بشكل استثنائي بالطريقة التي نعتني بها بشركائنا. هذا هو علاج JW™. عند انضمامك إلى جي دبليو ماريوت، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ، <strong>لتصبح</strong> أفضل نسخة منك.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26126699<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 6 Pyramids Road, Giza, Cairo 12556, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26123742<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualification<br><br></strong>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 3 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarità in tutto il mondo. In qualità di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalità, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che è sinonimo di ospitalità in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunità di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. <strong>Scegli</strong> un ambiente dove puoi svolgere al meglio il tuo lavoro, <strong>iniziare</strong> il tuo percorso verso i tuoi obiettivi, <strong>entrare a far parte</strong> di un fantastico team globale e <strong>diventare</strong> la versione migliore di te.<br><br>JW Marriott fa parte del portfolio di lusso di Marriott International ed è composto da oltre 100 bellissime proprietà in città d'accesso e in località turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di sé, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunità e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunità di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: è questo il nostro The JW Treatment™. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. <strong>Scegli</strong> un ambiente dove puoi svolgere al meglio il tuo lavoro, <strong>iniziare</strong> il tuo percorso verso i tuoi obiettivi, <strong>entrare a far parte</strong> di un fantastico team globale e <strong>diventare</strong> la versione migliore di te.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26119158<br><br><strong>Job Category</strong> Food and Beverage & Culinary<br><br><strong>Location</strong> 16 Saray El Gezira Street, Zamalek, Cairo 11211, EgyptVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualification<br><br></strong>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 3 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarità in tutto il mondo. In qualità di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalità, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che è sinonimo di ospitalità in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunità di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. <strong>Scegli</strong> un ambiente dove puoi svolgere al meglio il tuo lavoro, <strong>iniziare</strong> il tuo percorso verso i tuoi obiettivi, <strong>entrare a far parte</strong> di un fantastico team globale e <strong>diventare</strong> la versione migliore di te.<br><br>JW Marriott fa parte del portfolio di lusso di Marriott International ed è composto da oltre 100 bellissime proprietà in città d'accesso e in località turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di sé, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunità e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunità di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: è questo il nostro The JW Treatment™. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. <strong>Scegli</strong> un ambiente dove puoi svolgere al meglio il tuo lavoro, <strong>iniziare</strong> il tuo percorso verso i tuoi obiettivi, <strong>entrare a far parte</strong> di un fantastico team globale e <strong>diventare</strong> la versione migliore di te.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering red sea. The hotel offers an All-Inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p><br><p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p><br><p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh</p><br><br>Job Description<br><br><p>* Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</p><br><p>* Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p><br><p>* Carry out the check-in and check-out procedures.</p><br><p>* Monitor the VIP, COMP and HOUSE-USE during all stages.</p><br><p>* Carry out the foreign currency exchange transactions.</p><br><p>* Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</p><br><p>* Enter the cash revenues of the departments into the cash register</p><br><p>* Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</p><br><p>* Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</p><br><p>* Issue a reminder to rooms that need to check-out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</p><br><p>* Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</p><br><p>* Take note of guests’ wakeup call requests.</p><br><p>* Forward guest requests to the Guests Relations Department.</p><br><p>* Read the log book and identify the jobs that need to be followed-up.</p><br><p>* Gather information about all of the events at the hotel.</p><br><p>* Has knowledge of the night audit procedures.</p><br><p>* Always greet and bid farewell to guests in a friendly manner.</p><br><p>* Exchange reports with other departments in full.</p><br><p>* Ensure that all official documents are completed in full and in an orderly manner.</p><br><p>* Provide full and accurate information to his/her managers.</p><br><p>* Take part in the Front Office Department’s internal communication meetings and trainings.</p><br><p>* Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p><br><p>* Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</p><br><p>* Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</p><br><p>* Take part in the Emergency Response Teams.</p><br><p>* To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p>* To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>* To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p><br><p>* Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities</p><br><p>* Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><p>Education: At least a high school or vocational diploma.</p><br><p>* Experience: At least 2 years of related work experience in the industry.</p><br><p>* Foreign Language: Sufficient level of English and Arabic to communicate effectively with guests and employees. * Courses and Training: Theoretical and practical background.</p><br><p>* Computer Literacy: MS Office applications, Front Office programmes (Fidelio, Opera etc.).</p><br><p>* Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature</p><br> </div>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li>
<li>Perform his/her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</li>
<li>Carry out the check-in and check-out procedures.</li>
<li>Monitor the VIP, COMP and HOUSE-USE during all stages.</li>
<li>Carry out the foreign currency exchange transactions.</li>
<li>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li>
<li>Enter the cash revenues of the departments into the cash register.</li>
<li>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</li>
<li>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li>
<li>Issue a reminder to rooms that need to check out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li>
<li>Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</li>
<li>Take note of guests’ wakeup call requests.</li>
<li>Forward guest requests to the Guests Relations Department.</li>
<li>Read the log book and identify the jobs that need to be followed up.</li>
<li>Gather information about all of the events at the hotel.</li>
<li>Has knowledge of the night audit procedures.</li>
<li>Always greet and bid farewell to guests in a friendly manner.</li>
<li>Exchange reports with other departments in full.</li>
<li>Ensure that all official documents are completed in full and in an orderly manner.</li>
<li>Provide full and accurate information to his/her managers.</li>
<li>Take part in the Front Office Department’s internal communication meetings and trainings.</li>
<li>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</li>
<li>Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</li>
<li>Pay maximum attention to representation. Is always careful as his/her attire, conduct and speech represent the facility.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li>
<li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li><strong>Education:</strong> At least a high school or vocational diploma.</li>
<li><strong>Experience:</strong> At least 2 years of related work experience in the industry.</li>
<li><strong>Foreign language:</strong> Sufficient level of English and Arabic to communicate effectively with guests and employees.</li>
<li><strong>Courses and training:</strong> Theoretical and practical background.</li>
<li><strong>Computer literacy:</strong> MS Office applications, Front Office programmes (Fidelio, Opera etc.).</li>
<li><strong>Skills:</strong> Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
<p><b>JOB SUMMARY</b> Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>Managing Day-to-Day Operations</p><p>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p><p>Leading Food and Beverage Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.</p><p>Ensuring Exceptional Customer Service</p><p>Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.</p><p>Additional Responsibilities</p><p>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.</p><p><strong>Desired Candidate Profile</strong></p><p>Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond to Residence owners’ and their guests’ requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from Residence owners and their guests with unique needs and follow up to promote satisfaction. Gather, summarize, and provide information to Residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to Residence owners before allowing them to go up and permit access to only authorize visitors and implement into the key track system. Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Engineer, Bellperson, Housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners’ reservation services (HRS). Assist with scheduling of the elevator for move-in/out for Residence owners/tenants. Assist with Bell/valet services for owners when requesting for their vehicles. Perform Lobby Ambassador tasks. Review shift logs/daily memo books and document pertinent information in logbooks.<br>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all Residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Position summary<\/h4>\n<p>Respond to residence owners\u2019 and their guests\u2019 requests for visitor information, special arrangements, or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from residence owners and their guests with unique needs and follow up to promote satisfaction.<\/p>\n<p>Gather, summarize, and provide information to residence owners and their guests about the property and the surrounding area amenities, including special events and activities. Announce all visitors, contractors, etc. to residence owners before allowing them to go up and permit access to only authorized visitors and implement into the key track system.<\/p>\n<p>Answer, record, and process all calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., engineer, bellperson, housekeeping) as necessary to resolve call, request, or problem. Understand and assist with owners\u2019 reservation services (HRS).<\/p>\n<p>Assist with scheduling of the elevator for move-in\/out for residence owners\/tenants. Assist with bell\/valet services for owners when requesting for their vehicles. Perform lobby ambassador tasks. Review shift logs\/daily memo books and document pertinent information in logbooks.<\/p>\n<p>Report any incidents, accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets.<\/p>\n<p>Welcome and acknowledge all residence owners and their guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank others with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.<\/p>\n<p>Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards.<\/p>\n<p>Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Adhere to the highest standards of The Ritz-Carlton service excellence.<\/p>\n\n<h4>Preferred qualifications<\/h4>\n<p><strong>Education:<\/strong> High school diploma or G.E.D. equivalent.<\/p>\n<p><strong>Related work experience:<\/strong> At least 1 year of related work experience.<\/p>\n<p><strong>Supervisory experience:<\/strong> No supervisory experience.<\/p>\n<p><strong>License or certification:<\/strong> None<\/p>\n\n<h4>About Marriott International<\/h4>\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of \"Wonderful Hospitality. Always.\" by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.<\/p>\n<p>With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p>\n<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy.<\/p>\n<p>JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.<\/p>\n<p>JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment.<\/p>\n<p>In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Company description</h4>
<p>Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Ensure the security of guests’ belongings during check-in and check-out and assist to carry guests’ luggage to and from their rooms.<br>
Responsible for forwarding messages from the Front Office Department to guests and all other reports and documents to the related units.<br>
Deliver the best services to guests in line with the hotel’s policies and procedures.<br>
Perform duties according to the practices, operational instructions and procedures identified by the Front Office Manager.<br>
Always be friendly, well-groomed, polite and respectful.<br>
Gather information about the facility’s occupancy for the respective day before starting the shift.<br>
Gather all information related to the previous shifts before starting the shift and check the entries in the logbook.<br>
Have knowledge of all activities that may be held at the facility on the specific day.<br>
Help all guests with their luggage when entering and leaving the hotel.<br>
Show guests the way to their room and carry their luggage.<br>
Have detailed knowledge of all hotel and in-room services. Make the necessary explanations, in a polite and respectful manner, to guests while accompanying them to their rooms.<br>
Greet groups according to their arrival times, organise their luggage according to their room numbers and ensure that the luggage is sent to their room on time.<br>
Always start work on time and, when needed during busy check-ins and check-outs, work overtime.<br>
Responsible for the order of the reception desk and lobby.<br>
Carry out the periodic maintenance and cleaning of the luggage trolleys.<br>
Responsible for keeping the inside of the reception desk and the Back Office clean and orderly at all times.<br>
Responsible for safely keeping guest belongings under his/her responsibility.<br>
Keep track of all official documents and deliver them to the respective addressees.<br>
Attend internal communication meetings and trainings of the Front Office Department and share suggestions and thoughts.<br>
Responsible for carrying the luggage for rooms that will be changed.<br>
Take part in the Emergency Response Teams.<br>
Predict that all activities and purchased equipment and belongings may create disease for the environment, join all activities organized to protect biological diversity and share responsibilities to increase environmental knowledge and carry out necessary trainings.<br>
Provide minimum consumption of all currently used items and equipment (paper, printed materials, etc.).<br>
Implement necessary warnings and departmental trainings to save energy inside the facility.<br>
Carry on implementing decisions taken for saving energy.<br>
Predict effects of environment and energy efficiency on purchased equipment.<br>
Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment.<br>
Carry out all responsibilities related to quality management and food safety systems implemented at the facilities.<br>
Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 1 year of experience in the related field.</li>
<li>Foreign language: Good command of English and Arabic to communicate well.</li>
<li>Courses and training: Theoretical and practical background.</li>
<li>Computer literacy: Basic PC applications.</li>
<li>Skills: Use personal touch to exceed guests' expectations by utilizing specific tools and devices related to the job that can be learned in a few months. Some jobs require technical knowledge of the methods, techniques and work processes in the related field. Expected to know guest profiles, accommodation details and have basic knowledge of how to address guests. Expected to perform tasks that are of the same kind and similar in content. Requires awareness of other related processes.</li>
</ul>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong><br>
In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.<br>
Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Why work for Accor?</p>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p>
<h4>Job description</h4>
<p>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</p>
<p>Perform his or her duty according to the practices, operational instructions and procedures identified by the Front Office Manager.</p>
<p>Carry out the check-in and check-out procedures.</p>
<p>Monitor the VIP, COMP and HOUSE-USE during all stages.</p>
<p>Carry out the foreign currency exchange transactions.</p>
<p>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</p>
<p>Enter the cash revenues of the departments into the cash register.</p>
<p>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints etc.).</p>
<p>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</p>
<p>Issue a reminder to rooms that need to check out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</p>
<p>Handle all breakdowns, complaints etc. at the lobby and ensure that the problem is solved.</p>
<p>Take note of guests’ wakeup call requests.</p>
<p>Forward guest requests to the Guests Relations Department.</p>
<p>Read the log book and identify the jobs that need to be followed up.</p>
<p>Gather information about all of the events at the hotel.</p>
<p>Has knowledge of the night audit procedures.</p>
<p>Always greet and bid farewell to guests in a friendly manner.</p>
<p>Exchange reports with other departments in full.</p>
<p>Ensure that all official documents are completed in full and in an orderly manner.</p>
<p>Provide full and accurate information to his or her managers.</p>
<p>Take part in the Front Office Department’s internal communication meetings and trainings.</p>
<p>Monitor the daily occupancy rates and forecasts in order to contribute to maximising the occupancy rate at the facility.</p>
<p>Knows whom to contact in case of an emergency such as hospitals, taxis, police etc.</p>
<p>Pay maximum attention to representation. Is always careful as his or her attire, conduct and speech represent the facility.</p>
<p>Take part in the Emergency Response Teams.</p>
<p>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p>
<p>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p>
<p>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p>
<p>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</p>
<p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<p><strong>Education:</strong> At least a high school or vocational diploma.</p>
<p><strong>Experience:</strong> At least 2 years of related work experience in the industry.</p>
<p><strong>Foreign language:</strong> Sufficient level of English and Arabic to communicate effectively with guests and employees.</p>
<p><strong>Courses and training:</strong> Theoretical and practical background.</p>
<p><strong>Computer literacy:</strong> MS Office applications, Front Office programmers (Fidelio, Opera etc.).</p>
<p><strong>Skills:</strong> Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his or her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit or process, and are similar in nature.</p>
<h4>Additional information</h4>
<p><strong>Your team and working environment:</strong></p>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p><strong>Note:</strong> Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<p><strong>Our commitment to diversity & inclusion:</strong></p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p>CORE WORK ACTIVITIES</p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p><h4>Job summary</h4>
<p>Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Managing property operations and engineering budgets</strong></p>
<ul>
<li>Supervises Engineering in the absence of the Director of Engineering.</li>
<li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li>
<li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li>
<li>Establishes and manages an effective rooms maintenance program.</li>
<li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li>
<li>Manages department's controllable expenses to achieve or exceed budgeted goals.</li>
<li>Selects and orders or purchases new equipment, supplies, and furnishings.</li>
<li>Inspects and evaluates the physical condition of facilities in order to determine the type of work required.</li>
<li>Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li>
<li>Supervises the day to day operations of Engineering.</li>
</ul>
<p><strong>Maintaining property standards</strong></p>
<ul>
<li>Maintains accurate logs and records as required.</li>
<li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li>
</ul>
<p><strong>Providing exceptional customer service</strong></p>
<ul>
<li>Handles guest problems and complaints effectively.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li>
</ul>
<p><strong>Managing profitability</strong></p>
<ul>
<li>Helps establish priorities for total property maintenance needs.</li>
<li>Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.</li>
</ul>
<p><strong>Managing and conducting human resources activities</strong></p>
<ul>
<li>Celebrates successes and publicly recognizes the contributions of team members.</li>
<li>Establishes and maintains open, collaborative relationships with employees.</li>
<li>Ensures employees are treated fairly and equitably.</li>
<li>Strives to improve service performance.</li>
<li>Provides feedback to employees based on observation of service behaviors.</li>
<li>Supervises employee's ability to execute departmental and property emergency procedures.</li>
<li>Reviews employee satisfaction results to identify and address employee problems or concerns.</li>
<li>Solicits employee feedback.</li>
<li>Helps ensure regulatory compliance to facility regulations and safety standards.</li>
<li>Ensures disciplinary procedures and documentation are completed according to standard and local operating procedures (SOPs and LSOPs) and support the peer review process.</li>
<li>Ensures property policies are administered fairly and consistently.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p>
<p> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</p>
<p> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> </p>
<p> <strong>Leading Food and Beverage Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Ensures and maintains the productivity level of employees.</p>
<p> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</p>
<p> Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</p>
<p> Ensures compliance with all applicable laws and regulations.</p>
<p> Ensures compliance with food handling and sanitation standards.</p>
<p> Ensures staff understands local, state and Federal liquor laws.</p>
<p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p>
<p> Establishes guidelines so employees understand expectations and parameters.</p>
<p> Monitors alcohol beverage service in compliance with local laws.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</p>
<p> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</p>
<p> Handles guest problems and complaints.</p>
<p> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</p>
<p> Ensures corrective action is taken to continuously improve service results.</p>
<p> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</p>
<p> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</p>
<p> </p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</p>
<p> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</p>
<p> Ensures employees receive on-going training to understand guest expectations.</p>
<p> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Strives to improve service performance.</p>
<p> Ensures recognition is taking place across areas of responsibility.</p>
<p> </p>
<p> <strong>Additional Responsibilities</strong> </p>
<p> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Assists servers and hosts on the floor during meal periods and high demand times.</p>
<p> Recognizes good quality products and presentations.</p>
<p> Supervises daily shift operations in absence of Assistant Restaurant Manager.</p>
<p> Oversees the financial aspects of the department including purchasing and payment of invoices.</p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.</p><p><b>CORE WORK ACTIVITIES</b></p><p>Managing Day-to-Day Operations</p><ul><li>Supervises and manages employees.</li><li>Manages all day-to-day operations.</li><li>Understands employee positions well enough to perform duties in employees' absence.</li><li>Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul><p>Leading Food and Beverage Team</p><ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li>Ensures and maintains the productivity level of employees.</li><li>Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li>Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li>Ensures compliance with all applicable laws and regulations.</li><li>Ensures compliance with food handling and sanitation standards.</li><li>Ensures staff understands local, state and Federal liquor laws.</li><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li>Establishes guidelines so employees understand expectations and parameters.</li><li>Monitors alcohol beverage service in compliance with local laws.</li></ul><p>Ensuring Exceptional Customer Service</p><ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li>Empowers employees to provide excellent customer service.</li><li>Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li>Handles guest problems and complaints.</li><li>Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li>Ensures corrective action is taken to continuously improve service results.</li><li>Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li>Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).</li></ul><p>Managing and Conducting Human Resource Activities</p><ul><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve employee retention.</li><li>Ensures employees receive on-going training to understand guest expectations.</li><li>Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Strives to improve service performance.</li><li>Ensures recognition is taking place across areas of responsibility.</li></ul><p>Additional Responsibilities</p><ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Assists servers and hosts on the floor during meal periods and high demand times.</li><li>Recognizes good quality products and presentations.</li><li>Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li>Oversees the financial aspects of the department including purchasing and payment of invoices.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.</li></ul>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Carry out the entry and exit procedures for guests and address any problems they may have during their stay.</li>
<li>Perform his/her duty according to the practices, operational instructions, and procedures identified by the Front Office Manager.</li>
<li>Carry out the check-in and check-out procedures.</li>
<li>Monitor the VIP, COMP, and HOUSE-USE during all stages.</li>
<li>Carry out the foreign currency exchange transactions.</li>
<li>Take over the cash register at the beginning of the shift in full from the previous shift and hand it over once the shift is completed.</li>
<li>Enter the cash revenues of the departments into the cash register.</li>
<li>Handle guest complaints and ensure that the necessary action is taken (room change, breakdown reports, cleaning complaints, etc.).</li>
<li>Continuously monitor the hotel’s occupancy and reservations and forward any unguaranteed optional reservations that are overdue to the Reservations Supervisor or Reservations Officer.</li>
<li>Issue a reminder to rooms that need to check out and, if an extension is requested, carry out the necessary procedures and inform the Housekeeping Department.</li>
<li>Handle all breakdowns, complaints, etc. at the lobby and ensure that the problem is solved.</li>
<li>Take note of guests’ wakeup call requests.</li>
<li>Forward guest requests to the Guests Relations Department.</li>
<li>Read the log book and identify the jobs that need to be followed up.</li>
<li>Gather information about all of the events at the hotel.</li>
<li>Has knowledge of the night audit procedures.</li>
<li>Always greet and bid farewell to guests in a friendly manner.</li>
<li>Exchange reports with other departments in full.</li>
<li>Ensure that all official documents are completed in full and in an orderly manner.</li>
<li>Provide full and accurate information to his/her managers.</li>
<li>Take part in the Front Office Department’s internal communication meetings and trainings.</li>
<li>Monitor the daily occupancy rates and forecasts in order to contribute to maximizing the occupancy rate at the facility.</li>
<li>Knows whom to contact in case of an emergency such as hospitals, taxis, police, etc.</li>
<li>Pay maximum attention to representation. Is always careful as his/her attire, conduct, and speech represent the facility.</li>
<li>Take part in the Emergency Response Teams.</li>
<li>To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings.</li>
<li>To provide minimum consumption currently used all stuffs and equipment (paper, printed out, etc.).</li>
<li>To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy.</li>
<li>To predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li>
<li>Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or vocational diploma.</li>
<li>Experience: At least 2 years of related work experience in the industry.</li>
<li>Foreign language: Sufficient level of English and Arabic to communicate effectively with guests and employees.</li>
<li>Courses and training: Theoretical and practical background.</li>
<li>Computer literacy: MS Office applications, Front Office programmes (Fidelio, Opera, etc.).</li>
<li>Skills: Expected to have technical knowledge and work experience related to the methods, techniques, and work processes in the related field. Is familiar with guest profiles based on his/her experience. Instructs colleagues that are less experienced on how to address guests. Expected to perform jobs that require experience in the field, concern more than one unit/process, and are similar in nature.</li>
</ul></p><p></p>
At Siemens, we help organizations transform maintenance and operations through connected insights, AI-powered technology, and intelligent asset management solutions. Our software enables customers to manage the full lifecycle of assets, facilities, and infrastructure while improving efficiency, reducing risk, and optimizing long-term investments. By connecting data, people, and processes, we empower organizations to make smarter decisions, maximize asset performance, and achieve more resilient operations.<br><br>As a Lead Product Designer at Siemens, you’re a design leader in practice — even without a management title. You’ll operate at the intersection of design craft and strategic influence, shaping product direction, setting team quality standards, and building design capability across the organization. You’ll own the most complex design problems, represent design in stakeholder conversations, and be a formative influence on Siemens’ AI-powered product experiences. This role suits designers with 7–10+ years of experience who are ready to lead without authority.<br><br>Core Responsibilities:<br><br>Own design strategy and vision for a product domain, aligning user outcomes with business goals. Lead complex, cross-team and platform-level design challenges while setting and maintaining design quality standards. Shape product roadmaps through research, user insights, and design thinking, representing design with senior leaders and stakeholders. Evolve and govern the design system, defining scalable patterns and standards. Provide technical design leadership through mentoring, feedback, pair-designing, and skills development, without direct people management responsibilities. Drive research-informed design by partnering with research teams and translating findings into strategic decisions. Define the AI design vision and principles for your domain, including trust, explainability, automation, and user control. Lead high-impact AI-powered experiences and establish scalable AI design standards across Siemens. Evaluate AI design tools, build team AI fluency, and contribute to responsible and ethical AI practices.<br><br>Qualifications: <br><br>Bachelor’s degree in Computer Science or related field, or equivalent experience.7-10+ years of progressive product design experience with a strong technical/design leadership trajectory. Advanced Figma and design toolchain expertise, including prototyping, design tokens, and design system governance at scale. Proven ability to lead complex, cross-team design programs and shape product strategy through design. Strong research skills, from framing questions and partnering on studies to applying insights to design strategy. Strong executive communication and ability to influence senior stakeholders through evidence-based design decisions. Portfolio demonstrating design leadership, strategic impact, and measurable user outcomes. Nice to have: AI product design from concept to scale; industrial, infrastructure, healthcare, or enterprise software experience; facilitation of design sprints, vision workshops, or futures thinking; principal/design system leadership; or organizational design operations and practice-building.<br><br>We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.<br><br>Why us? <br><br>Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!<br><br>Our Benefits & Rewards<br><br>The salary range for this position is $44,000 to $96,700 and this role is eligible to earn incentive compensation. The actual compensation offered is based on the successful candidate's job-related skills, experience, and relevant education/training. Siemens offers health and wellness benefits to employees; you can access the benefits available in your country via the link: https://jobs.sw.siemens.com/benefits/<br><br>We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the every day with us.<br><br>Siemens Software. Transform the Every day.