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Company Description RED offers a modern, data-driven approach to real estate, serving buyers, developers, and sellers across key locations including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company focuses on a customer-centered journey, combining expert industry advice with statistics, technology, and tailored value-added services. Through its specialists, first-hand market information, and technology applications, RED helps clients make faster, better-informed real estate decisions. RED collaborates with a wide network of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, Imkan, and others, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Real Estate Agent role based in Cairo, Egypt. The Real Estate Agent will support clients throughout the property buying, selling, and leasing process, including identifying suitable properties, arranging and attending viewings, and providing market insights backed by data and company tools. Daily responsibilities include building and maintaining a client portfolio, following up on leads, negotiating offers, preparing and reviewing real estate documents, and coordinating with developers and internal teams. The role also involves maintaining up-to-date knowledge of local market trends, project inventories, and pricing, while ensuring a high level of customer service and adherence to company policies and ethical standards.<br>Qualifications<br> Candidates should possess a valid Real Estate License and a strong understanding of local regulations and real property laws. Candidates should possess Real Estate knowledge and hands-on experience in residential and/or commercial property transactions. Candidates should possess Sales skills, including lead generation, negotiation, and closing deals in a target-driven environment. Candidates should possess Customer Service capabilities, with the ability to build trust, manage client expectations, and maintain long-term relationships. Candidates should possess familiarity with Real Property valuation concepts and basic financial analysis related to real estate decisions. Strong communication and presentation skills in English and Arabic. Comfort with using digital tools, CRM systems, and data-backed reports to support client recommendations. Ability to work on-site, manage multiple clients and projects simultaneously, and adapt to a fast-paced market environment. Previous experience in the Egyptian real estate market or with major developers is an advantage. Relevant diploma or degree in Business, Marketing, Real Estate, or a related field is preferred.
Job Overview We are seeking a dynamic and results-driven Sales Agent with 2–5 years of experience in the software industry. The ideal candidate will be responsible for generating leads, closing deals, and maintaining strong client relationships, while also providing ongoing customer support to ensure client satisfaction and retention. Key Responsibilities Identify and generate new business opportunities through calls, networking, and digital channels Present and sell the company’s software solutions services to potential clients Understand client needs and propose suitable solutions Achieve and exceed monthly sales targets and KPIsBuild and maintain long-term relationships with clients Follow up with leads and manage the sales pipeline effectively Customer Support Duties:Act as the main point of contact for assigned clients after closing deals Handle client inquiries, concerns, and requests in a timely and professional manner Coordinate with internal teams (operations, tech) to ensure smooth service delivery Monitor client satisfaction and work on retention and upselling opportunities Provide basic troubleshooting or guidance related to services/products<br>Requirements2–4 years of experience in sales (preferably in software industry) Strong communication, negotiation, and presentation skills V.good command of English (spoken and written) Ability to handle both sales and customer support responsibilities Experience with CRM systems is a plus Target-oriented with a proven track record of achieving sales goals
We are seeking a professional and friendly Front Desk Agent to join our dynamic team in Cairo, Egypt. As the first point of contact for our organization, you will play a vital role in creating a welcoming and positive environment for visitors, clients, and employees. Your enthusiasm, organizational skills, and customer-focused approach will be essential in ensuring smooth daily operations and exceptional service delivery in our fast-paced corporate setting.<br>Greet and welcome visitors with warmth and professionalism, directing them to appropriate departments or personnel Answer, screen, and manage incoming phone calls, emails, and other communications with efficiency and courtesy Schedule appointments and maintain calendars for executives and meeting rooms with meticulous attention to detail Perform administrative tasks including data entry, filing, document preparation, and record management Coordinate with various departments to facilitate smooth office operations and information flow Manage incoming and outgoing mail, packages, and deliveries with care and organization Maintain a clean, organized, and welcoming reception area that reflects the organization's professional standards Monitor visitor access and ensure security protocols are consistently followed Assist with basic office maintenance, supply inventory management, and restocking as needed Support other administrative staff and team members as required to meet organizational goals Handle inquiries and resolve basic issues with empathy and problem-solving skills Adapt to changing priorities and work flexibly in a fast-paced environment Maintain confidentiality and discretion when handling sensitive information and communications
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently seeking the creative talent a Full-time Communications Agent that is well-mannered, visionary, and passionate and having a deep understanding of the hospitality concept to join our team, having the ability to follow proper payroll procedures, the ability to provide general information and inquiries to all callers and is familiar with hotel services, hours of operation, key hotel personnel, daily activities, special function etc while also having the ability to successfully utilize the telephone switchboard, the hotel computer system, telex and facsimile machines.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>A special talent and passion for ensuring you and your team deliver the highest level of guest experience and quality to our guests. Proficiency in reading and writing in English is necessary for this role. Fluency in English speaking is mandatory.</p><p></p></section>
We are seeking a detail-oriented and customer-focused Reservations Agent to join our dynamic team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, managing their booking experience with professionalism, efficiency, and genuine care. You will handle a high volume of reservation inquiries while maintaining accuracy and delivering exceptional service that exceeds expectations. This position offers an exciting opportunity to work in a fast-paced environment where your organizational skills and collaborative spirit will directly impact guest satisfaction and organizational success. Process, modify, and cancel reservations with accuracy and efficiency while maintaining detailed records in our reservation system Respond promptly to guest inquiries via phone, email, and other communication channels with empathy and professionalism Provide comprehensive information about accommodations, amenities, rates, and special offers to potential guests Collaborate seamlessly with front desk, sales, marketing, and other departmental teams to ensure smooth reservation workflows and consistent guest experiences Analyze booking patterns and guest preferences to support revenue optimization initiatives Handle guest concerns and complaints with patience and decisiveness, working toward mutually beneficial resolutions Maintain organized records and documentation to ensure data integrity and compliance with company policies Identify opportunities to upsell services and packages while remaining transparent about offerings Adapt quickly to changing priorities and manage multiple reservations simultaneously without compromising quality Contribute to a supportive team environment by sharing best practices and assisting colleagues when needed
Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company provides an end-to-end, customer-focused journey that combines expert industry advice, real-time statistics, and technology-enabled tools, along with selective value-added services. By leveraging first-hand market information and digital applications, RED helps clients make faster, easier, and well-informed decisions. RED collaborates with a broad network of credible developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description The Real Estate Sales Agent (PA), (PC), (Supervisor) is a full-time, on-site role based in Cairo, Egypt, focused on guiding clients through the process of buying and selling residential and commercial properties. Responsibilities include conducting property viewings, managing client inquiries, presenting suitable options based on client needs, and maintaining up-to-date knowledge of market trends and developer offerings. The role involves negotiating and closing deals, preparing and reviewing necessary documentation, and ensuring a smooth, transparent transaction process. The agent will build and maintain long-term client relationships, coordinate with internal teams and partner developers, and actively participate in sales meetings, trainings, and performance reviews. Daily activities also include updating CRM systems, tracking leads, and contributing to sales strategies aligned with RED’s data-driven methodology.<br>Qualifications<br> Candidates should possess strong Real Estate and Real Estate Sales skills, with a proven ability to match client needs to suitable properties and projects. Candidates should hold or be eligible for a Real Estate License and demonstrate sound knowledge of local regulations and transaction processes. Candidates should possess excellent Sales skills, including lead generation, pipeline management, negotiation, and closing techniques. Candidates should demonstrate strong Customer Service capabilities, with a focus on responsiveness, professionalism, and client advocacy. Relevant experience in the Egyptian real estate market, particularly in areas served by RED, is highly beneficial. Strong communication and interpersonal skills, with the ability to present data-backed insights clearly to diverse clients. Comfort with using CRM tools, digital platforms, and basic data analysis to manage leads and support decision-making. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred, or equivalent professional experience. Ability to work on-site, manage multiple client
Company Description BESA Group – British Educational Services Group – is the first educational agency of its kind in Egypt, dedicated to connecting students from Egypt and the wider Arab region with international study opportunities. The organization began by supporting access to high-quality British educational institutions, reflecting the UK’s reputation for excellence in education and training. Over time, BESA Group has expanded its partnerships to include institutions and providers from more than 10 countries, offering a broad range of academic pathways. The team focuses on personalized guidance, transparent information, and ethical practices to help students make informed decisions about studying abroad.<br>Role Description The Student Counselor / Sales Agent (Study Abroad) is a full-time, on-site role based in Cairo, Egypt. In this position, the individual provides counseling to prospective students and families on suitable international programs, universities, and study destinations, aligning options with academic background, budget, and career aspirations. Day-to-day tasks include conducting consultations, managing inquiries via phone, email, and in-person meetings, and following up with leads to guide them through the application and admissions process. The role also involves maintaining accurate records of student interactions, preparing and reviewing application documents, coordinating with partner institutions, and supporting students with visa and pre-departure guidance. In addition, the Student Counselor / Sales Agent is expected to meet enrollment targets, participate in promotional events, and contribute to marketing activities that increase awareness of BESA Group’s services.<br>Qualifications<br> Candidates should possess strong Student Counseling and Career Counseling skills to guide learners toward suitable academic and professional pathways. Candidates should possess excellent Communication and Customer Service skills to build trust, respond to inquiries, and deliver clear, supportive guidance to students and families. Candidates should possess a solid understanding of Education systems and international study options to provide accurate, up-to-date information about programs and destinations. Candidates should possess sales and persuasion abilities, including lead management, follow-up, and the capability to meet enrollment or sales targets in a structured environment. Candidates should possess strong organizational and time-management skills, with attention to detail in handling applications, documentation, and student records. Relevant experience in student advising, admissions, or education consultancy is highly beneficial; prior experience with study abroad programs is an advantage. A bachelor’s degree in Education, Business, Social Sciences, or a related field is preferred, along with proficiency in English; additional languages are an asset. Candidates should be comfortable working on-site in Cairo, Egypt, and collaborating within a diverse, multicultural team environment.
International Telesales Agent<br><br>Role Overview<br><br>We are looking for a motivated International Telesales Agent to engage with international buyers interested in investing in premium real estate in Saudi Arabia. You will be responsible for qualifying leads, building relationships, conducting online sales meetings, and guiding customers through the buying journey until closing.<br><br>Key Responsibilities<br><br>Contact and qualify inbound and outbound leads from international markets Understand customers’ needs and recommend suitable property options Conduct professional online sales meetings with qualified prospects Build trust and maintain strong follow-up throughout the sales cycle Achieve monthly sales and activity targets Keep system records accurate and up to date Work closely with Team Leaders and Managers to maximize conversion rates<br><br>Requirements<br><br> 1–3 years of experience in telesales, inside sales, or customer-facing sales Excellent spoken and written English Strong communication, negotiation, and relationship-building skills Confident presenting and selling through online meetings Target-driven, resilient, and self-motivated Experience in international sales is a plus<br><br>Benefits<br><br>Competitive salary and attractive commission scheme Social insurance and medical coverage Comprehensive onboarding and continuous sales training Clear career path to Team Leader and Manager roles Opportunity to work with international clients on premium real estate projects<br><br>This Role Is Not For You If<br><br>You are uncomfortable speaking with customers throughout the day You don’t enjoy sales, negotiation, or closing deals You dislike following up with prospects and building long-term relationships You are not comfortable working toward ambitious sales targets You prefer routine work over a fast-paced, performance-driven environment
International Telesales Agent<br><br>Role Overview<br><br>We are looking for a motivated International Telesales Agent to engage with international buyers interested in investing in premium real estate in Saudi Arabia. You will be responsible for qualifying leads, building relationships, conducting online sales meetings, and guiding customers through the buying journey until closing.<br><br>Key Responsibilities<br><br>Contact and qualify inbound and outbound leads from international markets Understand customers’ needs and recommend suitable property options Conduct professional online sales meetings with qualified prospects Build trust and maintain strong follow-up throughout the sales cycle Achieve monthly sales and activity targets Keep system records accurate and up to date Work closely with Team Leaders and Managers to maximize conversion rates<br><br>Requirements<br><br> 1–3 years of experience in telesales, inside sales, or customer-facing sales Excellent spoken and written English Strong communication, negotiation, and relationship-building skills Confident presenting and selling through online meetings Target-driven, resilient, and self-motivated Experience in international sales is a plus<br><br>Benefits<br><br>Competitive salary and attractive commission scheme Social insurance and medical coverage Comprehensive onboarding and continuous sales training Clear career path to Team Leader and Manager roles Opportunity to work with international clients on premium real estate projects<br><br>This Role Is Not For You If<br><br>You are uncomfortable speaking with customers throughout the day You don’t enjoy sales, negotiation, or closing deals You dislike following up with prospects and building long-term relationships You are not comfortable working toward ambitious sales targets You prefer routine work over a fast-paced, performance-driven environment
Job Summary We are seeking a customer-focused and detail-oriented Hotel Reservation Agent to join our reservations team. The successful candidate will handle inbound and outbound calls, assist guests with hotel reservations, provide accurate information about room availability and hotel services, and deliver an exceptional customer experience. Experience with Genesys or similar call center platforms is highly preferred. Key Responsibilities Handle inbound and outbound reservation calls professionally and efficiently. Assist guests with room reservations, modifications, cancellations, and special requests. Provide accurate information regarding room types, rates, promotions, hotel facilities, and policies. Manage reservations using the hotel's Property Management System (PMS). Utilize Genesys to manage customer interactions, call queues, call documentation, and follow-up activities. Verify guest information and ensure reservation details are entered accurately. Upsell room categories, packages, and additional hotel services whenever possible. Resolve guest inquiries and complaints promptly while maintaining high service standards. Coordinate with front office and other hotel departments to ensure smooth guest experiences. Maintain confidentiality of guest information and comply with company policies. Meet individual and team performance KPIs, including service quality, response time, conversion rate, and customer satisfaction. Qualifications Bachelor's degree is preferred.1–2 years of experience in hotel reservations, hospitality customer service, or a call center environment. Experience using Genesys is preferred. Strong customer service and problem-solving abilities. Ability to work under pressure and handle multiple calls simultaneously. Good computer skills and proficiency in Microsoft Office. Proficiency in English is a must
company Description<br>At Dlleni, we make property investments and real estate transactions simple and approachable. Whether you’re looking for a cozy home, a bustling office space, or a smart investment, we connect you directly with the best options in Egypt, the Gulf, and across the globe. Our team knows the market inside out and works with you every step of the way, making what could feel overwhelming into a smooth and rewarding process. From residential to commercial spaces, we’re here to help you find exactly what you need.<br>Role Description<br>This is a full-time, on-site role for a Real Estate junior\senior Sales Agent located in new Cairo, Egypt. The Real Estate Sales Agent will be responsible for assisting clients with property transactions, evaluating properties, and conducting property showings. Daily tasks will include generating leads, managing client relationships, negotiating deals, preparing contracts, and providing exceptional customer service. The role requires a thorough understanding of the real estate market and trends, and the ability to work effectively with clients to meet their property needs.<br>Qualifications<br>Experience and licensing in Real Estate Sales and Real Estate Strong knowledge of Customer Service skills Proven Sales skills in the real estate industry Excellent communication and interpersonal skills Ability to work on-site in New Cairo Proactive approach and strong negotiation skills Ability to stay updated on market trends and property regulations Bachelor's degree in a related field is a must<br>Benfits<br>Social insurance coverage.sim card Supportive, growth-oriented environment Opportunity to work with international clients and premium properties. Competitive salary and performance-based incentives. Two Days off (Friday-Saturday)
<p><h4>Position summary</h4>
<p>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p>
<p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.</p>
<h4>Preferred qualifications</h4>
<ul>
<li><strong>Education:</strong> High school diploma or G.E.D. equivalent.</li>
<li><strong>Related work experience:</strong> No related work experience.</li>
<li><strong>Supervisory experience:</strong> No supervisory experience.</li>
<li><strong>License or certification:</strong> None.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2>Call Center Agent – US Market</h2><p><strong>English | Remote | Egypt | Paid in USD</strong></p><p><strong>Company:</strong> The Call Gurus<br><strong>Industry:</strong> Elite BPO | Lead Generation | Appointment Setting | Sales | US Market<br><strong>Location:</strong> Cairo, Egypt – Remote<br><strong>Start Date:</strong> Weekly spots available<br><strong>Job Type:</strong> Full-time, Permanent</p><h2>About Us</h2><p>The Call Gurus is an elite BPO headquartered in <strong>Arizona, USA</strong>, working with a high-value portfolio of American-based clients.</p><p>We specialize in productivity-driven campaigns such as:</p><ul><li>Lead Generation</li><li>Appointment Setting</li><li>Consultative Sales</li></ul><p>As part of our global expansion strategy, we are conducting a market research phase to identify top-performing countries with neutral, American-friendly English proficiency, and Egypt is a key focus.</p><p>This is a unique opportunity to be part of the <strong>first wave of talent</strong> as we expand into new international markets.</p><h2>Compensation & Benefits</h2><ul><li><strong>Hourly Rate:</strong> $3–$4 USD per hour.</li><li><strong>Schedule:</strong> 40–45 hours per week, which may include weekends.</li><li><strong>Bonuses & Commissions:</strong> One of the most competitive incentive structures in the industry.</li><li><strong>Long-Term Growth:</strong> High performers will be prioritized as operations scale.</li></ul><h2>What You’ll Do</h2><ul><li>Handle calls for US-based campaigns, including lead generation, appointment setting, and sales.</li><li>Communicate clearly and professionally with American customers.</li><li>Follow performance-driven goals focused on productivity and results.</li><li>Represent US brands with confidence, clarity, and cultural awareness.</li></ul><h2>Requirements</h2><ul><li>Excellent English proficiency with a neutral, American-friendly accent.</li><li>Previous call center experience.</li><li>Experience in sales, lead generation, or customer-facing roles is preferred.</li><li>Strong communication, listening, and persuasion skills.</li><li>Comfortable working on performance-based campaigns.</li><li>Reliable internet connection and a professional remote work setup.</li></ul><h2>Why Join The Call Gurus?</h2><ul><li>Work with premium US clients.</li><li>Be part of an elite, performance-driven BPO.</li><li>Get early access to career growth opportunities as the company expands internationally.</li><li>Competitive pay and strong commission opportunities.</li><li>Long-term stability and growth potential.</li></ul><h2>Additional Job Details</h2><ul><li><strong>Job Type:</strong> Full-time, Permanent</li><li><strong>Expected Hours:</strong> 40–48 hours per week</li><li><strong>Listed Pay:</strong> E£189 per hour</li><li><strong>Payment:</strong> USD-based compensation</li></ul>
Company Description NEXperience is a CX innovation company that helps global brands transform how they engage with their customers. By combining skilled talent, advanced AI, and deep industry expertise, NEXperience delivers scalable nearshore solutions in customer support, digital sales, and back-office operations. The company serves sectors such as healthcare, technology, education, and e-commerce, with a strong focus on quality, efficiency, and compliance, including HIPAA and GDPR. Trusted by fast-growing startups and established enterprises, NEXperience provides 24/7 support with teams operating from Egypt to serve clients worldwide. The company offers cost-effective services and a flexible work environment focused on growth and customer experience excellence.<br><br>We’re Hiring: Bilingual Spanish & English Customer Support Agents! ????????????????<br>Are you fluent in Spanish and looking for a great career opportunity? We are expanding our team in El Rehab City and looking for passionate, customer-focused professionals to join us!<br>About the Role<br>As a Customer Support Agent, you will serve as the primary point of contact for our international Spanish and English-speaking clients. You’ll assist with inquiries, resolve issues, and ensure an exceptional customer experience.<br>Key Responsibilities:<br>Handle customer inquiries via call/chat with clarity and professionalism.<br>Provide accurate solutions and follow up on customer requests.<br>Maintain positive customer relationships through active listening and problem-solving.<br>Requirements:<br>Language Proficiency: Fluent / Native-level Spanish + B2 English speaker.<br>Experience: Fresh graduates and entry-level candidates are welcome to apply (No prior experience required).<br>Excellent communication and active listening skills.<br>Strong problem-solving ability and attention to detail.<br>Job Details:<br>Location: El Rehab City, Cairo.<br>Employment Type: Full-time.
Company Description Alfa Medical Group is a leading Egyptian healthcare provider with a long-standing legacy that began with El Safa Hospital in 1977. Since then, the group has expanded to include Alfa Scan and Alfa Laboratories, offering advanced diagnostic imaging and extensive laboratory services across the country. Alfa Medical Group operates two tertiary care hospitals with over 280 beds, 11 fully equipped Alfa Scan centers, and more than 230 Alfa Labs nationwide. The organization is committed to delivering high-quality, patient-centered care through modern facilities, specialized medical teams, and integrated healthcare services. Team members join a reputable group that values professionalism, integrity, and continuous improvement in healthcare delivery.<br>Job Description Alfa Labs is seeking a proactive Collection Agent to manage the collection of outstanding receivables from clients and insurance companies, ensuring cash flow targets are met while maintaining strong client relationships.<br>Key Responsibilities- Follow up on overdue accounts via phone, email, and in-person visits.- Negotiate payment plans and settlements with clients as needed.- Maintain accurate and up-to-date collection records.- Prepare regular aging reports and escalate high-risk accounts to management.- Coordinate with the AR and Claims teams on disputed or unresolved balances.- Ensure collection activities comply with company policy and relevant regulations.- Build and maintain positive relationships with clients to support timely payments.<br>Job Requirements• Bachelor's degree in Accounting, Finance, Business, or related field.• 3–5 years of experience in collections, preferably in healthcare/diagnostics.• Strong negotiation and interpersonal skills.• Persistent, target-driven, and well organized.• Proficiency in MS Excel and accounting/ERP systems.• Good command of written and spoken communication.
Company Description Egy Property is a real estate company dedicated to providing a safe and trusted community for individuals looking to buy, sell, or rent property. The organization focuses on simplifying real estate transactions while maintaining transparent and reliable processes. Egy Property positions itself as a preferred choice in the real estate market by delivering professional guidance and support. Team members are encouraged to help clients make confident property decisions through informed advice and high-quality service. Role Description The Fresh Specialist Real Estate Agent (BUE-FUE-AUC-GUC) will support clients in buying, selling, and renting residential and commercial properties in New Cairo. This full-time, on-site role involves managing property listings, conducting property tours, and providing clear information on market trends and pricing. The specialist will communicate with potential and existing clients, respond to inquiries, and maintain strong relationships to ensure a positive client experience. Daily tasks include coordinating with internal teams, preparing basic documentation, and ensuring all activities comply with relevant real estate regulations and company standards. Qualifications Possess a valid Real Estate License and foundational knowledge of local property regulations. Demonstrate strong Customer Service skills with the ability to build trust and maintain client relationships. Have practical understanding of Real Estate and Real Property concepts, including property valuation and market dynamics. Show effective Sales skills, including negotiation, follow-up, and closing deals ethically. Strong communication and interpersonal skills, both written and verbal. Ability to work on-site in New Cairo and manage field activities efficiently. Basic proficiency in using digital tools and real estate platforms for listings and client management. Prior internship or training in real estate or sales is an advantage; relevant diploma or degree is preferred.
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>Fairmont Hotels & Resorts is seeking a professional and customer-focused Fairmont Gold Agent / Reception Agent to join our team in Cairo, Egypt. In this role, you will be the first point of contact for our guests, delivering exceptional service while managing front desk operations with efficiency and warmth. You will be responsible for creating memorable experiences for our guests while maintaining the highest standards of luxury hospitality that Fairmont is known for worldwide.</p>
<ul>
<li>Greet guests upon arrival and departure with genuine warmth and professionalism, ensuring a welcoming atmosphere</li>
<li>Manage front desk operations including check-ins, check-outs, and room assignments with accuracy and efficiency</li>
<li>Provide comprehensive information about hotel facilities, services, and local attractions to enhance guest experiences</li>
<li>Process guest requests and resolve concerns promptly and professionally, escalating complex issues when necessary</li>
<li>Maintain and update guest records in the hotel management system with attention to detail</li>
<li>Manage Fairmont Gold loyalty program inquiries and provide personalized service to program members</li>
<li>Coordinate with housekeeping, maintenance, and other departments to ensure seamless guest service</li>
<li>Handle telephone inquiries and direct calls appropriately while maintaining professional communication standards</li>
<li>Process payments and manage cash transactions accurately and securely</li>
<li>Maintain a clean, organized, and professional front desk environment at all times</li>
<li>Assist with administrative tasks including scheduling, filing, and documentation as needed</li>
<li>Respond to guest feedback and contribute to continuous service improvement initiatives</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 2 years of customer service experience in a hospitality or luxury service environment</li>
<li>Proven front desk or reception experience in a hotel or similar establishment</li>
<li>Fluency in Arabic and English; additional languages (French, German, or Spanish) are highly preferred</li>
<li>Proficiency with hotel management systems and property management software</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong organizational and time management abilities</li>
<li>Demonstrated ability to multitask and prioritize in a fast-paced environment</li>
<li>Professional appearance and demeanor with strong interpersonal skills</li>
<li>Problem-solving mindset with the ability to handle guest concerns with empathy and efficiency</li>
<li>Proficiency in Microsoft Office applications</li>
<li>Knowledge of luxury hospitality service standards and protocols</li>
<li>Experience with loyalty programs or VIP guest services is preferred</li>
<li>Ability to work flexible hours, including evenings, weekends, and holidays as required</li>
<li>Strong attention to detail and accuracy in data entry and record-keeping</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p><strong>Reservations agent</strong></p>
<p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Consistently offer exceptional, friendly and engaging service</li>
<li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li>
<li>Recommend property facilities and assist guests with information and special requests</li>
<li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Guest focused personality is essential</li>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>
<p><h4>Company Description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p>
<p>Take the opportunity to become a Heartistu00ae and let your heart guide you in this world where life beats faster.</p>
<h4>Job Description</h4>
<p><strong>Reservations Agent</strong></p>
<p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience they come when they arrive!</p>
<h4>What is in it for you:</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies</li>
<li>Opportunity to develop your talent and grow within your property and across the world!</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li>
</ul>
<h4>What you will be doing:</h4>
<ul>
<li>Consistently offer exceptional, friendly and engaging service</li>
<li>Ensure the best selection for the guest and ensure revenue is maximized through up-selling</li>
<li>Recommend property facilities and assist guests with information and special requests</li>
<li>Book room reservation requests, enter rooming lists, and update accurate information in the system</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Your experience and skills include:</strong></p>
<ul>
<li>Guest focused personality is essential</li>
</ul>
<h4>Additional Information</h4>
<ul>
<li>Experience is an asset</li>
<li>Prior experience working with Opera or a related system</li>
<li>Strong interpersonal and problem solving abilities</li>
<li>Fluency in English, additional languages are a plus</li>
</ul></p><p></p>