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Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization specializes in delivering customized, high-value outsourcing solutions that address the unique needs of each client and help them focus on their core business. With a strong emphasis on cultural understanding, industry best practices, and global coverage, ETISAL International tailors services to enhance customer experience and operational efficiency. The company is committed to transparency, flexibility, integrity, and consistently exceeding client expectations. ETISAL International also places high value on human capital, investing in quality, innovation, and state-of-the-art technologies. Role Description This is a full-time, on-site role based in Cairo, Egypt for a Bilingual Customer Service Representative. The role involves handling inbound and outbound customer interactions, responding to inquiries, resolving issues, and providing accurate information in both languages required by the position. The representative will maintain high levels of customer satisfaction by actively listening, identifying needs, and offering appropriate solutions or escalations. Daily tasks include documenting interactions, updating customer records, following company procedures, and collaborating with team members to meet performance targets and service-level agreements. The role also requires adherence to quality standards, compliance with company policies, and professional communication across all channels. Qualifications Ability to deliver high-quality Customer Service and maintain strong Customer Satisfaction through professional, timely support. Experience in Customer Support and Customer Service Representatives roles, with a focus on handling diverse customer inquiries and concerns. Skill in enhancing Customer Experience and managing ongoing Customer Service interactions to build trust and loyalty. Bilingual proficiency (spoken and written) in relevant languages, with clear, courteous, and effective communication skills. Strong problem-solving abilities, active listening skills, and the capacity to work under pressure in a fast-paced environment. Comfort with using call center systems, CRM tools, and basic computer applications; ability to learn new technologies quickly. Ability to work on-site in Cairo, Egypt, in rotating shifts if required, and to collaborate effectively within a diverse team. Previous experience in BPO, call centers, or customer-facing roles is preferred; high school diploma or equivalent required, further education is an advantage.
<strong>Company Description</strong> JobsHub is a growing organization focused on connecting talented individuals with meaningful career opportunities across diverse industries. The company is committed to creating supportive work environments where people can develop their skills and build long-term careers. JobsHub values clear communication, reliable service, and strong relationships with both employers and job seekers. Team members are encouraged to contribute ideas, collaborate, and grow professionally. The company promotes an inclusive, gender-neutral, and non-discriminatory workplace culture.<br><strong>Role Description</strong> This full-time, on-site Chat-English Customer Support Agent role is based in Qesm El Maadi. The agent will handle English-language customer inquiries via chat, providing prompt, accurate, and courteous responses. Day-to-day tasks include resolving customer issues, answering questions about products or services, and following established procedures and guidelines. The role involves documenting interactions, escalating complex issues when necessary, and following up to support customer satisfaction. The agent will collaborate with team members and other departments to ensure consistent, high-quality service and contribute to continuous improvement of support processes.<br><strong>Qualifications<br></strong> <ul><li>Demonstrated skills in Customer Support and Customer Service to handle inquiries efficiently and professionally.</li><li>Ability to maintain high levels of Customer Satisfaction through empathetic, solution-focused interactions.</li><li>Strong Communication skills, particularly written English, to manage chat-based conversations clearly and effectively.</li><li>Competence in Troubleshooting to identify issues, guide customers through solutions, and escalate when needed.</li><li>Previous experience in call center or chat-based customer support is preferred.</li><li>Comfort working on-site in Qesm El Maadi on a full-time schedule.</li><li>Basic computer proficiency and ability to learn new software tools and support platforms.</li><li>Strong attention to detail, reliability, and ability to work in a structured, performance-driven environment.</li></ul>
Company Description Egy Property is a real estate platform dedicated to providing a safe and trusted community for buying, selling, and renting properties. The company focuses on simplifying real estate transactions and offering clear, accessible options to clients. Egy Property positions itself as a reliable choice in the real estate market, emphasizing transparency and customer satisfaction. Team members work in an environment that values professionalism, integrity, and strong client relationships. Role Description The Real Estate Agent Broker (District 5) at Egy Property is a full-time, on-site role based in New Cairo. The role involves managing property listings, conducting property viewings, and guiding clients through buying, selling, and renting processes in the District 5 area. The agent broker will handle negotiations, prepare and review contracts, and ensure all documentation complies with local regulations. Daily tasks include building and maintaining a client portfolio, staying updated on market trends and property values, and collaborating with internal teams to support marketing and closing activities. The role requires consistent on-site presence to meet clients, visit properties, and maintain strong relationships within the local community. Qualifications Proven experience as a real estate agent or broker, preferably in District 5 or New Cairo. Strong knowledge of local real estate market, property valuation, and transaction processes. Excellent communication, negotiation, and client relationship management skills. Ability to conduct property inspections, organize viewings, and present properties professionally. Comfort with using real estate platforms, CRM tools, and basic office software. High level of integrity, attention to detail, and ability to work independently on-site. Fluency in English and Arabic is preferred; additional languages are an advantage. Relevant real estate certifications or licenses and a valid driver’s license are beneficial.
**???? We're Hiring: Dental Lab Call Center Agent (Fresh Graduate) — Premier Dental Lab**<br>Premier Dental Lab, a fully digital dental restorations lab specializing in zirconia, e-max, titanium bars, and titanium frames, located in Heliopolis, El Hegaz Square, Cairo, Egypt, is looking for a motivated fresh dental graduate to join our team as a Call Center Agent.<br>**???? Role Overview**As a Dental Lab Call Center Agent, you'll be the primary point of contact between our lab and dental clinics across Egypt, handling case inquiries, order coordination, and client support with a strong understanding of dental terminology and restoration workflows.<br>**Key Responsibilities**- Handle inbound and outbound calls with dental clinics regarding case status, orders, and inquiries- Provide accurate information on restoration types (zirconia, e-max, titanium) and turnaround times- Coordinate with the lab's production and delivery teams to track case pickup/drop-off across Egypt- Log and follow up on client cases using internal systems- Build and maintain strong relationships with client clinics- Escalate technical or case-specific issues to the appropriate department<br>**Requirements**- Bachelor's degree in Dentistry (fresh graduates welcome)- Excellent verbal communication skills in Arabic and English- Strong understanding of dental terminology, especially prosthodontics/restorations- Comfortable working with phone/CRM systems- Detail-oriented, organized, and client-focused- Prior call center or customer service experience is a plus, not required<br>**Contract Details**- Type: Fixed-term contract, 1 year (renewable based on performance)- Location: On-site — Heliopolis, El Hegaz Square, Cairo, Egypt- Shifts available: - Morning: 9:00 AM – 5:00 PM - Night: 4:00 PM – 12:00 AM<br>Interested candidates can apply by sending their CV or messaging us directly, specifying preferred shift.
<h3>Marketing Agent | Golden Horse Realestate</h3><p>As a Marketing Agent at Golden Horse, you will be responsible for promoting our properties, generating qualified leads, increasing bookings, and strengthening the company’s online presence across multiple marketing channels.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Create, publish, and manage property listings across platforms such as Airbnb, Booking.com, and other relevant channels.</p></li><li><p>Develop and post engaging property advertisements on social media platforms, including Facebook and Instagram.</p></li><li><p>Write compelling property descriptions and marketing content that highlight key features and selling points.</p></li><li><p>Manage and optimize property listings to improve visibility, inquiries, and booking performance.</p></li><li><p>Generate and follow up on leads from digital marketing campaigns and online platforms.</p></li><li><p>Coordinate with the operations and reservations teams to ensure accurate availability, pricing, and property information.</p></li><li><p>Monitor competitors, market trends, and pricing to identify new marketing opportunities.</p></li><li><p>Track marketing performance, inquiries, conversions, and booking results.</p></li><li><p>Maintain consistent brand standards across all property marketing materials and digital channels.</p></li><li><p>Support promotional campaigns and initiatives designed to increase occupancy and revenue.</p></li></ul><p><strong>Key Skills:</strong></p><ul><li><p>Digital marketing and social media management</p></li><li><p>Property listing and online advertising</p></li><li><p>Lead generation and follow-up</p></li><li><p>Excellent communication and negotiation skills</p></li><li><p>Strong knowledge of social media platforms</p></li><li><p>Creative writing and content creation</p></li><li><p>Market research and competitor analysis</p></li><li><p>Ability to work independently and meet performance targets</p></li></ul><p></p><p><strong>Requirements</strong></p><h3>Job Requirements</h3><ul><li><p>Bachelor’s degree in Marketing, Business Administration, Communications, or a related field is preferred.</p></li><li><p>1–2 years of experience in marketing, digital marketing, real estate, hospitality, or a similar role.</p></li><li><p>Strong knowledge of social media platforms, especially Facebook and Instagram.</p></li><li><p>Experience with online property listing platforms such as Airbnb, Booking.com, and similar platforms is a strong advantage.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Strong sales and lead-generation skills with the ability to convert inquiries into bookings.</p></li><li><p>Creative mindset with the ability to create attractive property advertisements and marketing content.</p></li><li><p>Good understanding of digital marketing and online advertising.</p></li><li><p>Strong organizational and time-management skills.</p></li><li><p>Ability to monitor market trends, competitors, pricing, and customer behavior.</p></li><li><p>Proficiency in Microsoft Office and basic knowledge of marketing tools.</p></li><li><p>Ability to work independently while collaborating effectively with the operations and reservations teams.</p></li><li><p>Strong attention to detail and commitment to maintaining Elite Stays Hospitality’s professional brand image.</p></li><li><p>Fluency in English is required; additional languages are a plus.</p></li><li><p>Goal-oriented, proactive, and motivated to achieve marketing and booking targets.</p></li></ul><p></p>
Company Description Al Aidy Group is a trusted business consultancy specializing in tailored financial solutions for clients across the UAE. The company works with a wide range of banks and financial institutions to provide advisory services on savings accounts, fixed deposits, mortgage loans, and personal finance with competitive rates and reduced processing fees. Al Aidy Group also offers expert guidance on business accounts and credit cards through various banking channels. Its portfolio includes both conventional and Islamic credit cards with benefits customized to meet diverse client needs, with client satisfaction as a central priority. Role Description The Telesales Marketing Agent role is a remote position focused on promoting financial products and services to prospective and existing clients over the phone and through digital communication channels. Day-to-day responsibilities include contacting leads, explaining savings, loan, and credit card options, answering client inquiries, and guiding clients through application processes. The agent will follow up on prospects, maintain accurate records in CRM systems, and collaborate with the sales and marketing team to align messaging with current campaigns, adhering to compliance and quality standards, and participating in training to stay current on financial products and market updates. Qualifications Strong Communication skills for clear, professional phone and digital interactions with diverse clients. Customer Service capabilities to handle inquiries, resolve issues, and maintain a client-focused approach. Professional, respectful, and polite in all workplace interactions and communication. Sales skills to convert leads, handle objections, and achieve or exceed telesales targets. Sales & Marketing understanding to support campaigns, position financial products effectively, and identify cross-selling opportunities. Training mindset, including willingness to learn product details, compliance requirements, and new sales techniques. Strong follow-up skills with leads and existing clients Basic knowledge of banking or financial services (accounts, loans, credit cards) is highly beneficial. Proficiency with CRM or call management tools and good keyboard/computer skills. Ability to work independently in a remote setting, manage time effectively, and meet performance goals. Prior telesales or call center experience is an advantage; relevant diploma or degree in Accounting, business, marketing, or finance is preferred but not mandatory.
Company Description The Address Investments is a leading real estate company in Egypt and the Middle East, recognized for its trusted brand and contribution to a healthy, developing real estate market. The company brings together experienced real estate experts and consultants to help clients find their dream homes from a wide variety of developments that match different budgets. With a strong focus on properties in Egypt and the Middle East, The Address Investments offers tailored presentations that showcase multiple projects rather than promoting a single development. The company maintains strong relationships with developers, providing clients with diverse offers across hundreds of projects, while fostering a family-like, team-oriented environment supported by structured training for all new team members.<br>Role Description This is a full-time, on-site role for a Fresh Real Estate Agent based in Cairo, Egypt. The Real Estate Agent will assist clients in buying, selling, and renting properties by understanding their needs, presenting suitable options, and providing guidance throughout the transaction process. Daily tasks include conducting property tours, following up with leads, maintaining client relationships, and staying updated on market trends and available developments. The role also involves preparing basic documentation, coordinating with developers, and ensuring a professional and comfortable client experience aligned with the company’s service standards.<br>Qualifications<br> Possession of a Real Estate License or clear willingness and ability to obtain one within a defined timeframe. Strong Customer Service skills, including active listening, empathy, and the ability to build trust with diverse clients. Foundational understanding of Real Estate and Real Property concepts, or demonstrated interest in learning the real estate market in Egypt and the Middle East. Sales skills, including negotiation, persuasion, and the ability to manage leads and close deals ethically and effectively. Good communication and interpersonal skills, with the ability to present information clearly in person and over the phone. Ability to work on-site in Cairo, Egypt, with flexibility to meet clients and attend property viewings as needed. High level of integrity, professionalism, and commitment to client satisfaction. Basic proficiency in using computers and CRM or sales-related software; familiarity with social media or online listing platforms is a plus. Fluency in Arabic; working knowledge of English is an advantage.
Company Description TEZ TOUR is an international tour operator and one of the leading travel companies in Russia and the CIS region, with operations that have steadily expanded across Europe, Asia, the Caribbean, and the Middle East since 1994. TEZ TOUR Egypt, established in 1999, is recognized as a high-tech tour operator in Egypt and the Middle East, focused on delivering high-quality services and strong customer satisfaction. The company offers comprehensive online booking options and continually enhances its digital platforms to improve convenience for partners and clients. TEZ TOUR Egypt provides reliable ground-based services at major resort destinations across Egypt, positioning itself as a trusted business partner in the regional travel market. Role Description The CRM & Reservation Agent is a full-time, on-site position based in Al Jizah, Egypt. The role involves managing customer reservations, updating booking details in the CRM system, and ensuring accurate, timely confirmations for individual and group travel requests. The agent responds to inquiries via phone, email, and online platforms, provides clear information on services and packages, and supports guests before and after booking. Daily tasks include maintaining up-to-date customer records, coordinating with internal departments and external partners, monitoring reservation changes or cancellations, and resolving issues to maintain a high level of service quality and customer satisfaction. The role also contributes to improving CRM processes, identifying recurring customer needs, and supporting reporting and documentation related to bookings and client interactions. Qualifications Experience working with CRM or reservation systems, with strong attention to detail when entering and updating customer data. Work Experience 2 years at least. Background in customer service or hospitality, with the ability to handle inquiries, complaints, and complex booking requests professionally. Strong communication skills in English. Good organizational and time-management abilities, capable of handling multiple bookings and tasks in a fast-paced environment. Comfort with digital tools and online booking platforms; proficiency in standard office software (e.g., Excel, Word, email tools). Service-oriented mindset, problem-solving skills, and the ability to work effectively within a diverse team. Prior experience in travel, tourism, or a related industry is preferred; a diploma or degree in tourism, hospitality, business, or a related field is an asset.
Company Description RED | Real Estate Domain provides a modern, data-backed approach to real estate, offering end-to-end services for buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company combines industry experts’ advice with statistics, technology, and a suite of value-added services to support informed and efficient decision-making. RED’s customer-focused journey is designed to make real estate transactions easier, faster, and more transparent. The company maintains collaboration agreements with a wide range of reputable developers such as Palm Hills, Sodic, Hassan Allam, Mountain View, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description The Real Estate Agent at RED | Real Estate Domain will manage the full sales cycle, including prospecting, property matching, viewings, negotiation, and closing transactions. Day-to-day tasks include meeting clients on-site, understanding their needs and budget, presenting suitable residential and commercial options, and providing data-backed guidance to support their decisions. The role involves maintaining up-to-date knowledge of available listings, market trends, and developer offerings, as well as preparing documentation and coordinating with internal teams and developers. The Real Estate Agent will be expected to build long-term relationships through consistent follow-up and high-quality customer service. This is a full-time, on-site role based in Cairo, Egypt.<br>Qualifications<br> Possession of a valid Real Estate License and strong knowledge of local real estate regulations and practices. Experience in Real Estate and Real Property, including familiarity with residential and commercial projects and market trends. Proven Sales skills, including lead generation, negotiation, and closing deals in a target-driven environment. Excellent Customer Service capabilities, with the ability to build trust, manage expectations, and maintain long-term client relationships. Strong communication and presentation skills in English; Arabic proficiency is highly beneficial. Comfort working on-site, conducting property tours, and collaborating with developers and internal teams. Ability to use CRM tools, property listing platforms, and basic data analysis to support client recommendations. Bachelor’s degree in Business, Marketing, Real Estate, or a related field is preferred.
Company Description Met Life is a global provider of life insurance, retirement, and financial services, serving millions of customers with solutions that support long-term security and well-being. The company focuses on helping individuals and families protect their futures through a wide range of insurance and investment products. Met Life promotes a culture of integrity, customer focus, and continuous improvement. Team members benefit from professional development opportunities, performance-based rewards, and a supportive, inclusive work environment. Role Description The Direct Sales Agent is responsible for promoting and selling Met Life life insurance products directly to individual customers and prospects. This full-time hybrid role is based in Cairo, with a mix of on-site work and some work-from-home flexibility. Day-to-day activities include identifying potential clients, conducting needs-based consultations, explaining product features and benefits, and preparing personalized proposals. The Direct Sales Agent will manage the end-to-end sales process, follow up on leads, maintain accurate records in CRM systems, and ensure a high standard of customer service and compliance with company policies and regulatory requirements. The role also involves meeting sales targets, participating in training sessions, and collaborating with colleagues to share market insights and best practices. Qualifications Candidates should possess strong interpersonal skills and customer service abilities to build trust, understand client needs, and maintain long-term relationships. Candidates should possess excellent communication skills to clearly explain insurance products, handle objections, and deliver professional presentations. Candidates should possess solid sales skills, including prospecting, negotiation, and closing techniques, to achieve and exceed assigned targets. Candidates should possess foundational finance knowledge to discuss life insurance and related financial solutions in a clear, accurate manner. Candidates should possess strong time management, organization, and basic computer skills (CRM tools, MS Office) to manage leads and documentation efficiently. Previous experience in insurance, financial services, or direct sales is preferred but not mandatory; fresh graduates with strong potential are welcome to apply. Bachelor’s degree in business, finance, marketing, or a related field is an advantage. Ability to work in a hybrid setup in Cairo, maintain professional ethics, and adhere to all regulatory and company compliance standards.
Company Description RED | Real Estate Domain offers a modern, data-backed approach to real estate, serving buyers, developers, and sellers across key areas including New Cairo, New Capital, Sheikh Zayed, October, North Coast, Ain Sokhna, and the Red Sea. The company provides an end-to-end, customer-focused journey that combines expert industry advice, statistics, and technology with carefully selected value-added services. Using first-hand information and technology applications, RED helps clients make faster, easier, and well-informed real estate decisions. RED partners with a broad network of reputable developers, such as Palm Hills, Sodic, Hassan Allam, Mountain View, LMD, Emaar, Ora, Orascom, City Edge, Hyde Park, Tatweer Misr, Marakez, La Vista, MNHD, and Imkan, covering both residential and commercial projects.<br>Role Description This is a full-time, on-site Real Estate Sales Agent role based in New Cairo. The Real Estate Sales Agent will prospect and qualify leads, conduct property viewings, and guide clients through the buying and selling process. Responsibilities include maintaining up-to-date knowledge of available projects, pricing, and market trends, preparing and presenting tailored property proposals, and negotiating offers in line with company standards. The role also involves building strong client relationships through responsive communication and follow-up, coordinating with internal teams and developer partners, and ensuring all documentation and transactions are completed accurately and on time.<br>Qualifications<br> Candidates should possess skills in Real Estate Sales and general Sales, with a proven ability to meet or exceed targets. Candidates should possess a valid Real Estate License and familiarity with relevant real estate regulations and practices. Candidates should possess strong Customer Service skills, with the ability to build trust, handle inquiries, and provide clear guidance to clients. Candidates should possess a solid understanding of the Real Estate market, including local areas, project types, and investment considerations. Strong communication and negotiation skills, both verbal and written. Ability to work on-site in New Cairo, manage time effectively, and handle multiple clients and projects simultaneously. Comfort with using technology, CRM systems, and data-driven tools to manage leads and support client decisions. Previous experience in real estate or sales is highly beneficial; relevant bachelor’s degree is an advantage.
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) company serving clients across the Middle and Far East. The organization focuses on delivering customized, high-value outsourcing solutions that help businesses concentrate on their core operations while enhancing service to their own customers. With a strong emphasis on cultural understanding, global coverage, and industry best practices, ETISAL International tailors its services to meet the unique needs of each client. The company is committed to transparency, flexibility, integrity, and passion in service delivery, continuously improving its management and operational standards. ETISAL International values human capital and leverages advanced technologies to consistently exceed client expectations. Role Description This is a full-time, on-site Support Agent role based in Cairo, requiring English language proficiency at B2 level. Support Agents handle incoming customer inquiries via phone, email, or chat, providing clear and accurate information about products and services. They troubleshoot basic issues, escalate complex problems to appropriate teams, and follow up to ensure timely resolution. Daily tasks include documenting interactions in the system, maintaining up-to-date knowledge of client offerings, and adhering to established service quality and performance standards. Support Agents collaborate with colleagues and supervisors to improve processes, contribute to a positive team environment, and deliver a professional, customer-centered experience. Qualifications Strong customer service and communication skills in English (minimum B2 level), with the ability to listen actively, respond clearly, and maintain a professional tone. Proficiency in using computers, CRM or ticketing systems, and common office software to document interactions and access required information efficiently. Problem-solving abilities, including identifying customer needs, analyzing issues, and following structured procedures to resolve or escalate inquiries. Time management and organizational skills to handle multiple interactions, meet service-level targets, and follow established workflows. Ability to work on-site in Cairo, collaborate effectively in a diverse team, and adapt to changing processes, client requirements, and performance goals. Previous experience in call centers, customer support, or BPO environments is an advantage but not mandatory. Graduates/Undergraduate/Gap Year/Drop Out are welcome to apply Commitment to ethical conduct, reliability in attendance, and willingness to participate in ongoing training and performance feedback. Jim
Company Description Contour Construction & Developments is a leading real estate developer and modern contracting company delivering high-quality commercial, administrative, and industrial developments across Egypt. Backed by nearly 30 years of leadership experience, Contour combines engineering excellence, technical expertise, and reliable project execution to deliver developments that create lasting value. From concept and design to construction and handover, Contour manages every stage of the development process. Our portfolio includes commercial complexes, industrial parks, factories, warehouses, and administrative buildings, earning a reputation for quality, transparency, and on-time delivery. As we continue to expand, we are looking for ambitious sales professionals to help connect investors and businesses with exceptional real estate opportunities. Role Description This is a full-time, on-site Real Estate Sales Agent position based in Cairo. The Real Estate Sales Agent will be responsible for promoting and selling Contour's commercial and administrative developments while delivering an exceptional client experience throughout the sales journey. The role involves responding promptly to company-generated leads, qualifying prospects, conducting follow-up calls and meetings, scheduling property tours and site visits, presenting investment opportunities, preparing proposals, negotiating terms, and guiding clients through the reservation and sales process. The successful candidate will maintain accurate records using CRM systems, collaborate closely with the marketing and project teams, and build long-term relationships with investors, business owners, and corporate clients. Success in this role requires excellent communication, consistent follow-up, and the ability to achieve monthly sales targets. Qualifications Proven experience in real estate sales with a strong track record of meeting or exceeding sales targets. Experience selling commercial and administrative real estate is highly preferred. Strong ability to qualify leads, build relationships, negotiate effectively, and close sales. Experience following up with leads generated through digital marketing campaigns is an advantage. Excellent customer service and relationship management skills. Outstanding communication, presentation, and interpersonal skills. Strong organizational and time management skills with attention to detail. Proficiency in CRM systems, Microsoft Office, and digital communication tools. Self-motivated, target-driven, and able to work effectively in a fast-paced sales environment. Ability to work on-site in Cairo and collaborate with marketing, engineering, and project teams. Bachelor's degree is preferred.
Company Description The Address Investments is a leading real estate company in Egypt and the Middle East, recognized for setting high standards of service and client care in a rapidly developing market. The company focuses on offering a wide variety of properties across hundreds of projects, helping clients find homes and investments that align with their needs and budgets. A team of experienced experts and consultants provides comprehensive, project-agnostic presentations to ensure tailored solutions and exclusive offers. The culture emphasizes teamwork, continuous training, and a family-like environment that promotes comfort and trust for clients and team members. Through this approach, The Address Investments has positioned itself as a trend-setting pioneer in the regional real estate industry.<br>Role Description This full-time, on-site Fresh Real Estate Agent (Sales Broker) role is based in New Cairo. The agent will support clients throughout the property search and purchase process, including understanding their needs, presenting suitable real estate projects, and offering guidance on options and offers. Daily responsibilities include prospecting and following up with leads, conducting property tours, maintaining accurate listings and records, and coordinating with developers and internal teams. The role also involves delivering high-quality customer service, handling inquiries in person and via phone or digital channels, and meeting individual and team sales targets. New hires will receive training and ongoing support to build their knowledge of the real estate market and company portfolio.<br>Qualifications<br> Possession of, or eligibility to obtain, a Real Estate License and commitment to complying with local real estate regulations. Strong Customer Service skills, including active listening, empathy, and the ability to build long-term client relationships. Interest in and foundational understanding of Real Estate and Real Property concepts, with willingness to learn market trends and project details. Sales-oriented mindset, with skills in negotiation, persuasion, and closing deals while maintaining ethical and transparent practices. Excellent communication skills in English; Arabic proficiency is highly beneficial. Ability to work on-site in New Cairo, manage time effectively, and collaborate within a team-focused environment. Comfort using basic digital tools (CRM systems, email, office applications) to manage leads and documentation. High level of professionalism, integrity, and motivation; prior sales or client-facing experience is a plus but not required.
About the Role:<br><br>We are seeking a professional and motivated Customer Support Agent to join our dynamic team. You will serve as the primary point of contact for our customers, delivering high-quality support and ensuring a positive and seamless experience with our services.<br><br>Your main responsibilities will include handling customer inquiries through chat, email, and outbound calls – maintaining professionalism and efficiency in every interaction.<br><br>---<br><br>What We Offer:<br><br>· Net Salary: 13,000 EGP<br>· Social and Medical Insurance<br>· Paid Training<br>· Prime location in Abbasia<br><br>---<br><br>Key Responsibilities:<br><br>· Respond promptly and professionally to customer inquiries via chat and email.<br>· Make outbound calls to follow up, resolve issues, and ensure customer satisfaction.<br>· Listen actively to customer concerns and provide practical, solution-oriented responses.<br>· Maintain accurate and detailed records of all customer interactions.<br>· Collaborate with internal teams to address and resolve customer issues efficiently.<br><br>---<br><br>Qualifications & Requirements:<br><br>· Bachelor's degree is preferred.<br>· Strong communication skills in English and Arabic (spoken and written) – B1+ level.<br>· Previous experience in customer service, call center, or client support.<br>· Comfortable using chat platforms, email systems, and phone communication.<br>· Professional, patient, and solution-focused mindset.<br>· Proficient in MS Office
About the Role:<br><br>We are seeking a professional and motivated Customer Support Agent to join our dynamic team. You will serve as the primary point of contact for our customers, delivering high-quality support and ensuring a positive and seamless experience with our services.<br><br>Your main responsibilities will include handling customer inquiries through chat, email, and outbound calls – maintaining professionalism and efficiency in every interaction.<br><br>---<br><br>What We Offer:<br><br>· Net Salary: 13,000 EGP<br>· Social and Medical Insurance<br>· Paid Training<br>· Prime location in Abbasia<br><br>---<br><br>Key Responsibilities:<br><br>· Respond promptly and professionally to customer inquiries via chat and email.<br>· Make outbound calls to follow up, resolve issues, and ensure customer satisfaction.<br>· Listen actively to customer concerns and provide practical, solution-oriented responses.<br>· Maintain accurate and detailed records of all customer interactions.<br>· Collaborate with internal teams to address and resolve customer issues efficiently.<br><br>---<br><br>Qualifications & Requirements:<br><br>· Bachelor's degree is preferred.<br>· Strong communication skills in English and Arabic (spoken and written) – B1+ level.<br>· Previous experience in customer service, call center, or client support.<br>· Comfortable using chat platforms, email systems, and phone communication.<br>· Professional, patient, and solution-focused mindset.<br>· Proficient in MS Office and basic ticketing tools.
Job Summary:We are looking for an experienced Hotel Reservation Agent to join our team. The ideal candidate should have a strong background in hotel reservations within the tourism industry and be able to manage bookings efficiently while maintaining excellent communication with hotels, suppliers, and clients. Key Responsibilities:Handle hotel reservations and booking requests accurately and efficiently. Coordinate with hotels and suppliers to confirm reservations and availability. Follow up on booking confirmations, modifications, and cancellations. Ensure reservation details are updated accurately in the system. Communicate with internal teams to ensure smooth reservation operations. Resolve reservation-related issues in a timely and professional manner. Maintain high standards of customer service and operational accuracy. Requirements:Bachelor's degree. Minimum 3 years of experience in Hotel Reservations. Previous experience in the Tourism Industry is required. Good knowledge of hotel booking procedures and reservation systems. Good command of English (written and spoken). Strong communication and organizational skills. Ability to work under pressure and manage multiple bookings simultaneously. Proficiency in Microsoft Office applications. Preferred:Experience working with travel agencies or Destination Management Companies (DMCs). Familiarity with hotel reservation platforms and tourism systems. Strong attention to detail and problem-solving skills.
For hotels group located in mansoria, Haram, Giza<br>Hiring<br>Reservation agent<br>Reception agent<br>Requirements:<br>Hotels experience prefered <br>Spanish or Italian speaking <br>To apply, send your CV and position required<br>Wa.me/+201280995016
Company Description ETISAL International Group is a leading Business Process Outsourcing (BPO) provider in the Middle and Far East, specializing in high-value, innovative customer service solutions. The company focuses on customized outsourcing services that address each client’s unique business needs and help them concentrate on their core operations. With global coverage and a strong understanding of diverse cultures and industry best practices, ETISAL International designs tailored service models that enhance client and end-customer experiences. The organization emphasizes quality, transparency, flexibility, integrity, and the use of advanced technologies to consistently exceed client expectations. ETISAL International also invests in its people, recognizing human capital as a key driver of service excellence and long-term partnerships. Role Description The English Back Office Agent (Voice/Non-Voice) is a full-time, on-site position based in El Abasia El Qeblia. In this role, team members handle customer-related tasks through both voice calls and non-voice channels such as email, chat, and system updates, ensuring accurate and timely responses. Daily responsibilities include processing customer requests, updating records in internal systems, documenting interactions, and following established workflows and service-level agreements. Agents collaborate with supervisors and other teams to resolve issues, escalate complex cases, and maintain clear communication about customer needs and service status. The role requires consistent adherence to company policies, performance targets, and quality standards while maintaining a professional and customer-focused attitude. Qualifications Bachelor's degree is required. Good command of English (B1/B2 or above). Strong attention to detail and accuracy. Good analytical and problem-solving skills. Ability to review and process applications efficiently. Basic understanding of AML (Anti-Money Laundering) and KYC (Know Your Customer) principles is preferred. Good computer skills and ability to work with different systems. Strong communication and teamwork skills. Ability to work under pressure and meet deadlines. Flexibility to handle chat support when required.
Company Description Egy Map for Commercial Property Management is a leading commercial real estate company in Egypt, built on extensive experience in franchise development, commercial property management, mall management, commercial expansion, and investment consulting. The company was founded to address gaps in the commercial real estate market and to promote new business opportunities. Over the years, Egy Map has developed a substantial client network and data base, supporting a wide range of commercial real estate needs including property management, leasing, and brokerage. By specializing in business franchising processes and expansion across Egypt, the team has earned the trust of high-profile clients and become a pioneer in commercial property management. Today, Egy Map is recognized as one of the largest firms dedicated solely to commercial real estate in Egypt, providing end-to-end services from site selection to tenant mix optimization.<br>Role Description The Commercial Real Estate Agent will focus on identifying, evaluating, and negotiating commercial properties for clients, including retail, office, and mixed-use spaces. Day-to-day responsibilities include prospecting new business opportunities, managing property listings, conducting site visits, preparing market analyses, and supporting leasing and sales transactions. The agent will collaborate closely with franchisors, tenants, landlords, and investors to align property options with business expansion strategies and create effective tenant mixes for malls and commercial centers. This is a full-time, hybrid role based in Cairo, Egypt, with a combination of in-office client meetings and property tours, as well as some work-from-home for administrative, research, and documentation tasks. The role requires strong relationship-building skills, market insight, and a commitment to delivering professional, ethical service to all stakeholders.<br>Qualifications<br> Candidates should possess strong expertise in Commercial Real Estate and general Real Estate, with a solid understanding of the local Cairo and Egyptian market. Candidates should possess relevant licensing credentials, such as a valid Real Estate License, and familiarity with regulatory and compliance requirements. Candidates should possess Brokerage and Sales skills, including lead generation, negotiation, deal structuring, and closing transactions. Candidates should possess strong client relationship management abilities, including communication, presentation, and consultative selling skills. Candidates should possess business acumen related to franchising, tenant mix planning, and investment analysis in commercial properties. Bachelor’s degree in Business, Real Estate, Marketing, or a related field is preferred. Proficiency in MS Office and basic CRM tools, with the ability to prepare clear reports and proposals. Fluency in English and Arabic, both written and spoken, is highly beneficial.