School agent Jobs
6316 Jobs Found
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join us at Accor, where life pulses with passion!</p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p>Hospitality is a work of heart,<br>Join us and become a Heartist®</p><br><br>Job Description<br><br><p><strong>1</strong> Clean the rooms according to identified standards.</p><br><p><strong>2</strong> Sign when taking and handing back keys.</p><br><p><strong>3</strong> Start off by dusting the general area in the lobby.</p><br><p><strong>4</strong> Organise the floor trolleys and procure missing material.</p><br><p><strong>5</strong> Respond to all guest demands related to the rooms and cleaning as quickly and effectively as possible (e.g. extra bed, pillows, towels etc.).</p><br><p><strong>6</strong> Collect the empty plates/glasses/utensils in the rooms and place them on the shelf in front of the elevator.</p><br><p> Clean the rooms under assigned to him/her according to the identified standards.</p><br><p> Fill in the room status, textile report and amenities report in the maid report.</p><br><p> Immediately inform by phone the Housekeeping Office of any maintenance and repairs needed in the floors, corridors, offices or room and also inform the Floor Supervisors.</p><br><p><strong>10</strong> Immediately report any room discrepancies.</p><br><p><strong>11</strong> Immediately hand in all lost and found items to the Housekeeping Office.</p><br><p><strong>12</strong> Use and maintain the floor offices and amenities offices in a clean and orderly manner in line with the desired standards.</p><br><p><strong>13</strong> Perform all duties assigned by seniors.</p><br><p><strong>14</strong> Report any rooms that have not been cleaned due to a specific reason to the Office/Floor Supervisor (e.g. DND, cleaning not requested etc.).</p><br><p><strong>15</strong> Must take part in vocational trainings and sign the attendance form.</p><br><p><strong>16</strong> Be familiar with and implement the hotel’s security rules.</p><br><p><strong>17</strong> Make sure that all materials used to make up the rooms are ironed, unsoiled, intact and proper. Otherwise, tie a knot in such items and send them to the laundry.</p><br><p><strong>18</strong> Vacuum the floor corridors and dust the dressers, objects and paintings every morning and in the evening.</p><br><p><strong>19</strong> Regularly vacuum and mop the guest stairs.</p><br><p><strong>20</strong> Start off and end work by vacuuming and mopping the staircases and area in front of the service lifts.</p><br><p><strong>21</strong> Is clean, friendly, and hygienic.</p><br><p><strong>22</strong> Encourage colleagues to be productive by coming up with new ideas.</p><br><p><strong>23</strong> Is a member of the Emergency Response Team.</p><br><p><strong>24</strong> To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</p><br><p><strong>25</strong> To implement necessary warnings and departmental trainings in order to save energy inside the facility. To carry on implementing decisions which were taken for saving energy. To predict effects of environment and efficiency of energy on purchased equipment.</p><br><p>26 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment</p><br><p>Carry out all responsibilities related to the quality management systems implemented at the facilities.</p><br><p>Carry out all other duties assigned by managers and hotel management not specified in the job description.</p><br><br>Qualifications<br><br><ul><li><strong>Education:</strong> At least a primary school or vocational diploma.</li><li><strong>Experience: </strong>Can learn the job in a few months and enhance knowledge in one year.</li><li><strong>Foreign Language:</strong> Not expected.</li><li><strong>Courses and Training:</strong> Not expected.</li><li><strong>Computer Literacy:</strong> Not compulsory.</li></ul><p><strong>Skills: </strong>Expected to use the devices and equipment in the related job. Expected to know the standard work routines and general rules. Required to possess certification for the job, if necessary. Is reliable, aware of personal hygiene, in good health to perform the job, can express him/herself well and communicate easily, is presentable, eager to learn and work in this area, has a sense of responsibility, is disciplined,</p><br> </div>
Essilor International
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>EyeCare Advisor </span>
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<span>Brand: </span>
<span>LensCrafters </span>
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<span>Location: </span>
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<span>Miami, FL, US, 33156 </span>
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<span></span></span><p><strong>Requisition ID: </strong>938493 <br><strong>Store #</strong>: 001633 LensCrafters <br><strong>Position:</strong>Part-Time<br><strong>Total Rewards: Benefits/Incentive Information</strong></p><br><br>
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<p>LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. <br>Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care. </p><br><br>
<p>At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers. </p><br><br>
<p>LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!<br> </p><br><br>
<br>JOB DESCRIPTION
<br><p><strong>GENERAL FUNCTION</strong></p><br><br>
<p>The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store’s key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.</p><br><br>
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<p><strong>MAJOR DUTIES & RESPONSIBILITIES</strong></p><br><br>
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<li>Greets customers without delay (within 30 seconds).</li>
<li>Promptly answers the telephone (3 rings) in a friendly and courteous manner.</li>
<li>Explains all required paperwork, tests, products and services</li>
<li>Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.</li>
<li>Shows patience and courtesy to indecisive or difficult customers and patients.</li>
<li>Performs work accurately and thoroughly despite time pressure and customer volume.</li>
<li>Identifies situations involving unsatisfied customers and acts quickly for resolution. . </li>
<li>Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.</li>
<li>Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.</li>
<li>Places contact lens orders, processes shipments and properly submits invoices for payment.</li>
<li>Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.</li>
<li>Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.</li>
<li>Explains to customers “One Hour” processing and expected delivery times.</li>
<li>Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.</li>
<li>Maintains safe working environment for all associates/patients.</li>
<li>Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.</li>
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<p><strong>RETAIL</strong></p><br><br>
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<li>Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.</li>
<li>Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary </li>
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<p><strong>DOCTOR’S OFFICE</strong></p><br><br>
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<li>Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.</li>
<li>Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.</li>
<li>Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.</li>
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<p><strong>BASIC QUALIFICATIONS</strong></p><br><br>
<ul>
<li>High School graduate or equivalent</li>
<li>Strong customer service skills (internal and external)</li>
<li>Knowledge of current fashion trends</li>
<li>Strong communicator and listener</li>
<li>Problem solving ability</li>
<li>Familiarity with cash register, computers and calculators</li>
<li>Organization skills</li>
<li>Sales skills</li>
<li>Strong basic math skills</li>
<li>Knowledge of office and store merchandise</li>
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<p><strong>PREFERRED QUALIFICATIONS</strong></p><br><br>
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<li>Previous experience in customer service, retail and/or optical</li>
<li>Strong interpersonal skills</li>
</ul><br><p>This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.</p><br><br>
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<p>EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.</p><br><br>
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<p>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.</p><br><br>
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<br><strong>Nearest Major Market: </strong>Miami </span>
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<br><strong>Job Segment: </strong>
<span>Fashion Retail, Retail Sales, Optometry, Social Media, Fashion, Retail, Healthcare, Marketing </span>
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St. Regis
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
St. Regis
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Entry level management position that is responsible for the daily operations in Room Service. Position directs, trains and assists employees to follow standards in the delivery of food and beverage to guestrooms and hospitality suites. Position assists in ensuring guest and employee satisfaction is achieved while maintaining the operating budget. Strengthens the food and beverage/culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Room Service Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates areas in need of attention to staff and follows up to ensure follow through.<br>• Supervises daily shift operations and ensures compliance with all Room Service policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Room Service Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives, communicate expectations, recognize performance and produce desired results.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Supervises service behaviors of employees and provides feedback to individuals.<br>Room Service Financial and Budgeting Goals<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels<br>• Interacts with guests, via phone or by accompanying server during meal delivery, to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Sets a positive example for guest relations.<br>• Handles guest problems and complaints.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Supports a departmental orientation program for employees to receive the appropriate new hiring training to successfully perform their job.<br>• Trains staff and monitors adherence to all cash handling and credit policies and procedures.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Recognizes good quality products and presentations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt - Cairo
<p>JOB SUMMARY\n\u00a0\nManages security\/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department.\n\u00a0\nCANDIDATE PROFILE\u00a0\n\u00a0\nEducation and Experience\n\u2022 High school diploma or GED; 4 years experience in the security\/loss prevention or related professional area.\nOR\n\u2022 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security\/loss prevention or related professional area.\n\u00a0\nCORE WORK ACTIVITIES\n\u00a0\nManaging Security\/Loss Prevention Operations\n\u2022 Assists in the development and implementation of emergency procedures.\n\u2022 Conducts investigation of all losses of property assets and refers to proper management for disposition.\n\u2022 Deploys security staff to effectively monitor and protect property assets.\n\u2022 Comply with all Corporate Loss Prevention safety and security management guidelines and procedures.\n\u2022 Conduct periodic patrols of entire property and parking areas.\n\u2022 Recognize success across areas of responsibility.\n\u2022 Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.\n\u2022 Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.\n\u2022 Implements action plans to monitor and control risk.\n\u2022 Maintains required reports and documentation regarding patrols of property and parking areas.\n\u2022 Provides means for obtaining necessary medical attention on a timely basis.\n\u00a0\nLeading Security\/Loss Prevention Teams\n\u2022 Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers.\n\u2022 Celebrates successes by publicly recognizing the contributions of team members.\n\u2022 Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.\n\u2022 Encourages and builds mutual trust, respect, and cooperation among team members.\n\u2022 Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.\n\u2022 Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.\n\u2022 Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.\n\u2022 Serves as a role model to demonstrate appropriate behaviors.\n\u2022 Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.\n\u2022 Strives to improve service performance.\n\u2022 Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.\n\u00a0\nEnsuring Exceptional Customer Service\n\u2022 Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.\n\u2022 Empowers employees to provide excellent customer service.\n\u2022 Meet quality standards and customer expectations on a daily basis.\n\u2022 Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement.\n\u00a0\n\u00a0\nConducting Human Resources Activities\n\u2022 Assists in minimizing cost of accident claims through aggressive claims management.\n\u2022 Brings issues to the attention of Human Resources as necessary.\n\u2022 Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.\n\u2022 Conducts hourly employee performance appraisals according to Standard Operating Procedures.\n\u2022 Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.\n\u2022 Administer property policies fairly and consistently.\n\u2022 Maintain first aid and CPR certifications required for Loss Prevention officers.\n\u2022 Handles guest problems and complaints.\n\u2022 Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.\n\u2022 Provides services that are above and beyond for customer satisfaction and retention.\n\u00a0\nAdditional Responsibilities\n\u2022 Analyzes information and evaluating results to choose the best solution and solve problems.\n\u2022 Develops and maintains a working relationship with local law enforcement authorities.\n\u2022 Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.\n\u2022 Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.\n\u00a0\n\u00a0\nAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. ?We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.\u00a0\nWhen you join the Sheraton family, you become a member of its global community. We\u2019ve been a place to gather\u00a0and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you\u2019re a team player who is excited to deliver\u00a0a\u00a0meaningful guest experience, we encourage you to explore\u00a0your next career opportunity\u00a0with Sheraton. Join us on our mission to be \u2018The World\u2019s Gathering Place\u2019. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,?\u00a0begin\u00a0your purpose,\u00a0belong\u00a0to an amazing global?\u00a0team, and\u00a0become\u00a0the best version of you.<\/p><p><\/p>
Egypt - Cairo
<p><h4>Overview of the role</h4>
<p>The Customer Services Assistant - Cashier is responsible for providing excellent customer service at the checkout while ensuring transactions are processed accurately and efficiently. This role involves handling cash, checks, and electronic payments in accordance with established procedures, maintaining the checkout area, and representing the IKEA brand. Success in this position requires attention to detail, organizational skills, and a dedication to customer satisfaction.</p>
<h4>What you will do</h4>
<p><strong>Financial</strong><br>
Receive payments by cash, check, credit cards, vouchers, or automatic debits in accordance with standard operating procedures.<br>
Compute and record transactions, ensuring 100% accuracy for all register transactions.<br>
Count and record the float before trading begins and upon close of trading.<br>
Handle and ensure the safe custody of collected cash.</p>
<p><strong>Customers</strong><br>
Ensure that customers are attended to well, fulfilling their needs and expectations.<br>
Work efficiently and effectively to minimize queues at checkout areas.<br>
Maintain clean and orderly checkout areas.<br>
Ensure and maintain adequate stock of printed stationery at required stock levels.<br>
Represent the IKEA brand at the required level and maintain store standards.<br>
Improve customer service in the store and answer customer queries.</p>
<h4>Required skills to be successful</h4>
<ul>
<li>Effective communication skills to engage with customers and solve inquiries.</li>
<li>High level of accuracy in handling cash and processing transactions.</li>
<li>Flexibility and punctuality to handle shifts effectively.</li>
<li>Analytical skills for computing and recording transactions accurately.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Commerce or accounting background is an advantage.</li>
<li>1-3 years of experience managing till transactions.</li>
<li>Familiarity with computer use.</li>
</ul>
<h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement, and construction of mega-projects and the leasing, operation, and management of these projects after completion, Al-Futtaim Group Real Estate has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services, and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>Al-Futtaim Group Real Estate is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million square feet of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar, and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Malls’ deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia, and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, energy management, technology infrastructure, and digital transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium, and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions, and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning, and after-sales maintenance contracts.</p></p><p></p>
Egypt - Cairo
<p>JOB SUMMARY
Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
OR
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Ensuring Culinary Standards and Responsibilities are Met for Restaurant
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.
• Supervises restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
• Maintains food preparation handling and correct storage standards.
• Recognizes superior quality products, presentations and flavor.
• Plans and manages food quantities and plating requirements for the restaurant.
• Communications production needs to key personnel.
• Assists in developing daily and seasonal menu items for the restaurant.
• Ensures compliance with all applicable laws and regulations regulations.
• Follows proper handling and right temperature of all food products.
• Estimates daily restaurant production needs.
• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Determines how food should be presented and creates decorative food displays.
Leading Kitchen Team
• Supervises and coordinates activities of cooks and workers engaged in food preparation.
• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
• Leads shift teams while personally preparing food items and executing requests based on required specifications.
• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Serving as a role model to demonstrate appropriate behaviors.
• Ensuring and maintaining the productivity level of employees.
• Ensures employees are cross-trained to support successful daily operations.
• Ensures employees understand expectations and parameters.
• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
Establishing and Maintaining Restaurant Kitchen Goals
• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.
• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.
• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
• Effectively investigates, reports and follows-up on employee accidents.
• Knows and implements company safety standards.
Ensuring Exceptional Customer Service
• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.
• Manages employee progressive discipline procedures.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Uses all available on the job training tools for employees.
• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.
Additional Responsibilities
• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,? begin your purpose, belong to an amazing global?team, and become the best version of you.</p><p></p>
AccorHotels
Egypt - Cairo
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart. Join us and become a Heartist®.</p>
<h4>Job description</h4>
<p>2.1 Support the Executive Chef in: selecting qualified people to work in the department; ensuring that the personnel work in a healthy, coherent, systematic and organized manner; and create team spirit and increase their motivation by contributing to their education, professional skills and personal development.</p>
<p>2.2 Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these.</p>
<p>2.3 Within kitchen hygiene rules, chefs who are working in the kitchen should have short and well-cared hair; it is not allowed that men have a moustache or beard.</p>
<p>2.4 Work in a coordinated manner with all sous chefs and section chefs and instruct them as needed.</p>
<p>2.5 Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently.</p>
<p>2.6 Check the daily provision vouchers and accelerate the circulation of slow-moving supplies.</p>
<p>2.7 Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food.</p>
<p>2.8 Make sure the personnel working in the department comply with personal hygiene rules.</p>
<p>2.9 Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of. Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle.</p>
<p>2.10 Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur.</p>
<p>2.11 Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Chef.</p>
<p>2.12 Assist the Executive Chef in preparing menus taking into account the facility’s standards, food cost budget and special occasions (private functions, special themes etc.).</p>
<p>2.13 Determine the necessary cooking methods to produce food in a quality and healthy manner and control whether these methods are implemented.</p>
<p>2.14 Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards).</p>
<p>2.15 Regularly monitor the food safety management system.</p>
<p>2.16 Keep track of the related publications, seminars, and trade fairs to operate his/her department in a more modern, healthy and efficient manner.</p>
<p>2.17 Instruct stewards to make sure that the kitchen is extremely clean, safe and compliant with hygiene rules.</p>
<p>2.18 Communicate the workload and operations to seniors, assign personnel to projects, taking into account their strengths and weaknesses, and support their development.</p>
<p>2.19 Monitor the work of kitchen personnel, instruct them, take measures against potential adverse events and design their training programmes.</p>
<p>2.20 In addition to the above, carry out the Executive Chef’s written and verbal orders and report to senior managers.</p>
<p>2.21 Initially prepare all of the food produced in the restaurant and show how to make the food to the personnel. Is responsible for the production and presentation of the food in the restaurant.</p>
<p>2.22 Remain in the restaurant during service hours and, when needed, talk to guests and ask them what they would like, what they like and do whatever is necessary to increase guest satisfaction.</p>
<p>2.23 To predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption of currently used stuffs and equipment (paper, printed out etc.).</p>
<p>2.24 To implement necessary warnings and departmental trainings in order to save energy inside the facility.</p>
<p>2.25 To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</p>
<p>2.26 Carry out all responsibilities related to the quality management systems implemented at the facility.</p>
<p>2.27 Carry out all other duties assigned by managers and hotel management not specified in the job description.</p>
<h4>Qualifications</h4>
<ul>
<li>Education: At least a high school or equivalent diploma.</li>
<li>Experience: Extensive practical and managerial experience related to the processes in the respective department (at least 3 years).</li>
<li>Foreign language: At least intermediate level English.</li>
<li>Courses and trainings: Prior attendance in courses and seminars in the related field.</li>
<li>Computer literacy: Basic computer applications.</li>
<li>Skills: Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</li>
</ul></p><p></p>
Egypt - Cairo
<p><h4>Job summary</h4>
<p>Responsible for preparing all event documentation and coordinates with sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.</p>
<h4>Candidate profile</h4>
<h4>Education and experience</h4>
<ul>
<li>High school diploma or GED; experienced (1–2 years of experience) in the event management or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in hotel and restaurant management, hospitality, business administration, or related major; at least 1 year experience in the event management or related professional area required.</li>
</ul>
<h4>Core work activities</h4>
<h4>Managing event logistics and operations</h4>
<ul>
<li>Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.</li>
<li>Greets customer during the event phase and hands-off to the event operations team for the execution of details.</li>
<li>Adheres to all standards, policies, and procedures.</li>
<li>Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.</li>
<li>Manages group room blocks and meeting space for average to large-sized assigned groups.</li>
<li>Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions.</li>
<li>Uses his/her judgment to integrate current trends in event management and event design.</li>
<li>Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).</li>
<li>Participates in customer site inspections and assists with the sales process as necessary.</li>
<li>Performs other duties as assigned to meet business needs.</li>
<li>Solicits feedback from the property departments to identify areas for improvement to enhance the event planner’s experience.</li>
</ul>
<h4>Ensuring and providing exceptional customer service</h4>
<ul>
<li>Delivers excellent customer service throughout the customer experience and encourages the same from other employees.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Sets a positive example for guest relations.</li>
<li>Coordinates and communicates event details both verbally and in writing to the customer and property operations.</li>
<li>Makes presence known to customer at all times during this process.</li>
<li>Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.</li>
<li>Follows up with customer post-event.</li>
<li>Responds to and handles guest problems and complaints.</li>
<li>Uses personal judgment and expertise to enhance the customer experience.</li>
<li>Stays available to solve problems and/or suggest alternatives to previous arrangements.</li>
<li>Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Ensures hourly employees understand expectations and parameters for event activities.</li>
</ul>
<h4>Leading event management teams</h4>
<ul>
<li>Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.</li>
<li>Leads formal pre-event and post-event meetings for average to large-sized assigned groups.</li>
<li>Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).</li>
</ul>
<h4>Supporting and coordinating with the sales and marketing function</h4>
<ul>
<li>Assists in the sales process and revenue forecasting for customer groups.</li>
<li>Up-sells products and services throughout the event process.</li>
<li>Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.</li>
</ul>
<h4>Conducting human resources activities</h4>
<ul>
<li>Reviews comment cards and guest satisfaction results with employees.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Assists in the development and implementation of corrective action plans.</li>
<li>Takes initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.</li>
<li>Works with the property staff and customers to address operational challenges associated with his/her group.</li>
<li>Performs other duties as assigned to meet business needs.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
Egypt - Cairo
<p><h4>About Al-Futtaim Group</h4>
<p>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.</p>
<p>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.</p>
<h4>Overview of the role</h4>
<p>The role of the Customer Services Assistant in Smaland involves providing excellent customer service by managing the play facility adhering to entry policies and child care SOPs. This position requires a professional and friendly approach to ensure a positive experience for both children and their guardians. Successful performance involves guaranteeing child safety, addressing customer inquiries, and representing the IKEA brand at a high level, maintaining standards within the store.</p>
<h4>What you will do</h4>
<ul>
<li>Greet and welcome mothers/guardians with their children on arrival at Smaland.</li>
<li>Explain the Smaland admission policy in a friendly and professional manner.</li>
<li>Entertain children with agreed activities based on the Commercial Calendar.</li>
<li>Ensure the child's safety is the main priority while they are in Smaland.</li>
<li>Make announcements and page the customers (parents) if there is an issue with the children in the playroom area.</li>
<li>Handle routine customer complaints promptly and courteously.</li>
<li>Provide a safe environment for children within the area.</li>
<li>Be ready to rotate and work at the Information desk to greet customers and address all incoming inquiries.</li>
</ul>
<p><strong>Operational</strong></p>
<ul>
<li>Ensure all system and emergency procedures are adhered to as per policy/procedure.</li>
<li>Brief the Duty Manager on complaints that require management assistance.</li>
<li>Ensure all emergency procedures are adhered to.</li>
</ul>
<h4>Required skills to be successful</h4>
<ul>
<li>Child care expertise.</li>
<li>Analytical skills.</li>
<li>Effective communication.</li>
<li>Problem solving.</li>
</ul>
<h4>What qualifies you for the role</h4>
<ul>
<li>High school diploma.</li>
<li>Local qualification in Child Care as per relevant country standards.</li>
<li>First Aid qualification.</li>
<li>Minimum of 2 years of experience in a similar role.</li>
</ul>
<h4>About Al-Futtaim Group Real Estate</h4>
<p>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.</p>
<p>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.</p>
<p>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.</p>
<h4>About Al-Futtaim Malls</h4>
<p>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.</p>
<p>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.</p>
<p>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.</p>
<h4>About Al-Futtaim Engineering & Technologies</h4>
<p>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.</p>
<p>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.</p>
<p>The Technologies division provides complete business solutions to large, medium and small customers that include contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.</p>
<p>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</p></p><p></p>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ol><li><ol><li>Assist the Sous Chef in the full operation of all kitchen units.</li><li>Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these.</li><li>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</li><li>Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently.</li><li>Work in a coordinated manner with all section chefs and instruct them as needed.</li><li>Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards.</li><li>Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased.</li><li>Control the daily provision vouchers and accelerate the circulation of slow-moving supplies.</li><li>Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle.</li><li>Plan food production in accordance with the stages identified by the Executive Culinary Chef.</li><li>Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food.</li><li>Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality.</li><li>Continuously monitor that the personnel working in the department comply with personal hygiene rules.</li><li>Ensure that the records needed for the food safety system are kept regularly.</li><li>Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of.</li><li>Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur.</li><li>Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Sous Chef.</li><li>Organise the personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval.</li><li>Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered.</li><li>Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards).</li><li>Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facility.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>Carry out all responsibilities related to Protection from pandemic disease & action response implemented at the facilities</li></ol></li></ol><br>Qualifications<br><br><ul><li><strong>Education: </strong>At least a high school or vocational diploma.</li><li><strong>Experience: </strong>Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).</li><li><strong>Foreign Language:</strong> At least intermediate level English.</li><li><strong>Courses and Training:</strong> Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Basic computer applications.</li><li><strong>Skills:</strong> Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</li></ul><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>
Save the Children International
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>TITLE: </strong> Livelihoods Officer <br> <strong>TEAM/PROGRAMME: </strong>Program/ Operation. <strong>LOCATION: </strong>Aswan <br> <strong>GRADE</strong>: 4 <strong>CONTRACT LENGTH: </strong>One year <br> <p><strong>CHILD SAFEGUARDING: (select only one)</strong></p><br> <p>Level 3- the responsibilities of the post will require the post holder to have and direct regular contact with or access to children or young people</p><br> <br> <p><strong>ROLE PURPOSE:</strong></p><br> <p>To provide regular technical support, coaching and training, and coaching to support Country office, livelihoods officers, coaches and mentors to ensure delivering qualified and unified livelihoods interventions including, process, system and tools.</p><br> <p>and to ensure compliance with good practice standards and SOPs of livelihoods programme implementation, monitoring and reporting.</p><br> <p>Other key responsibilities include: supporting, projects design, pilot and deliver programs; design and support training sessions and monitoring tools; and, participating in strategic discussions and planning meetings. The Officer will support livelihoods and management teams to make effective linkages between livelihoods and child poverty programming and other programmes, including child protection, education and health interventions, and facilitate knowledge generation and sharing.</p><br> <p>The project is funded from the Swiss Development Corporation (SDC) and will be based in Aswan. The project duration is one year from January 2026 to December 2026. The project will be targeting Sudanese community in Aswan based in Aswan field office, and the team will be working and based across 3 friendly scpaces in areas with high Sudanese concentration as Karkar and Nasr Elnuba, working on multisectors:</p><br> <p>- Child Protection: case management for children exposed to protection risks, besides providing emergency cash and protection for cash. It will also include mentorship program for children especially the unacompanied and separated children. Additionally, there will be capacity building for community leaders and teachers on CP and safeguarding. Furthermore, there will be awareness raising for children on their rights, besides awareness for their parents as well.</p><br> <p>- MHPSS: providing groups and individual mental health and psychosocial support to the children in groups and also individually according the care plan of each child. There will be also positive parenting groups conducted for the parents. Moreover, there will be community events held to enhance their wellbeing and integration.</p><br> <p>- Education: it will include renovation for community learning centers of Sudanese community, beside training to the teachers on the main technical and socio-emotional mechanisms. The project will provide education grants as well for the children enrolled in these centers. There will be also programs provided to the children who dropped out to enable them to return back to school, and other program for children who have weak literacy skills.</p><br> <p>- Livelihood: the component will have two tracks; wage employment and self employment. The 1st track will include capacity building for the beneficiaries followed by matching to employment opportunity. Beneficiaries will be supported by cash assistance and apprenticeship for 3 months. The 2nd track will be self employment starting with capacity building for the beneficiaries then provision of seed fund to start their business. Beneficiaries will have at least 3 month of coaching and monitoring. Vocational training will be also provided based on need.</p><br> <p>- Cash Assistance: the project will provide multipurpose cash assistance for vulnerable families, besides winteriation assistance as well. There will be also awareness raising on money management for those receiving the cash assistance.</p><br> <p>- Health: will include emergency nutrition screening and rapid nutritional support provided to newly arrived crisis-affected children and women. Additionally, there will be support to the public health system by training provision to staff and providing medical supplies. There will be also trainings for mental health, and GBV-related service providers in Aswan. The project will support the establishment of health service points within the community to provide health care services as check up, and also providing cash for health.</p><br> <p>Gender will be mainstreamed across all sectors with focus on gender equality in awareness sessions, girls empowerement and health and protection support for GBV cases</p><br> <br> <p><strong>SCOPE OF ROLE:</strong></p><br> <p><strong>Reports to: Project Manager</strong></p><br> <p><strong>Staff reporting to this post: 1 </strong>Livelihood Coordinator </p><br> <p><strong>Field Travel: </strong>The Specialist is expected to spend at least 75% of his/ her time in the field</p><br> <br> <p><strong>KEY AREAS OF ACCOUNTABILITY:</strong></p><br> <p><strong>Program design and implementation:</strong></p><br> <p>· With the support of the livelihoods Technical Advisor, collaborate with the Child Protection/Education/MHPSS Officers to develop and adapt evidence-informed content for livelihoods activities, including livelihoods model, strategies, methods and tools and awareness materials relevant to livelihoods concerns in the local community.</p><br> <p>· Design, implement and monitor the livelihood component of the project to ensure its effective management and efficiency in time and resources.</p><br> <p><strong>Structured livelihoods interventions for children and families:</strong></p><br> <p>· Apply the office livelihoods manuals, materials and tools in the implementation of the project livelihood component</p><br> <p>· Participate in designing a comprehensive interventions capacity building plan for livelihoods teams and others stakeholders’ representatives</p><br> <p>· Monitor quality implementation and provide ongoing identification of training and capacity support needs</p><br> <p>· Ensure coaching and monitoring tools are applied for the beneficiaries receiving support from the project.</p><br> <p>· Conduct analysis of the data to ensure there is progress in beneficiaries economic conditions.</p><br> <p>· Manage and oversee the incubator and the operations provided to the beneficiaries.</p><br> <p><strong>Person-focused livelihoods supports to children and families to ensure improving the socioeconomic status</strong></p><br> <p>· Collaborate with the livelihoods technical Advisor in the identification of relevant person-focused intervention models and packages for children and families</p><br> <p>· Provide technical and operational support to livelihoods coordinator and coaches, management in the area of livelihoods including, wage and self-employment strategies and interventions</p><br> <p>· Support and monitor the implementation of livelihoods interventions care plans, with special attention to risk assessment and safety concerns, and ensure proper documentation of decisions and outcomes.</p><br> <p>· Develop and monitor the quality of the delivered seed funds to ensure the sustainability of the business</p><br> <p><strong>MEAL</strong>:</p><br> <p>· Collaborate with MEAL staff to oversee the field-level implementation of robust monitoring, evaluation and learning systems for MHPSS activities.</p><br> <p>· Oversee the safe and ethical collection, storage and reporting of Livelihood program data.</p><br> <p><strong>Coordination and operational support:</strong></p><br> <p>· Work with program, project and area managers at the field level to ensure that the necessary operational support is in place for Child Protection/Education/livelihoods /MHPSS Officers to carry out their duties.</p><br> <p>· Provide ongoing feedback to the Livelihood Technical Advisor about operational needs and funding needs at each field location to inform proposal development and national, regional and global advocacy.</p><br> <p>· Provide technical capacity building support including training, coaching and technical oversight to support the use of SCI’s common approaches in livelihoods creation of platforms for cross-learning based on after action reviews.</p><br> <p>· Support in the implementation of the locally adapted models, methods, tools and approaches based on field work experience in Egypt,</p><br> <p><strong>Coordination and operational support:</strong></p><br> <p>· Work with program, project and area managers at the field level to ensure that the necessary operational support is in placelivelihoods Officers and coaches to carry out their duties.</p><br> <p>· Provide ongoing feedback to the livelihoods Technical Advisor/specialist about operational needs and funding needs at each field location to inform proposal development and national, regional and global advocacy.</p><br> <p><strong>Safeguarding Policy:</strong></p><br> <p>· Support in the mainstreaming of Save the Children’s safeguarding policy within livelihoods and social protection programs design and implementation; including identifying and addressing risks to children that are caused/exacerbated by programme design and intervention.</p><br> <p>· Collaborate with the Program Operations teams to ensure that activities are safe for children and adults, and that all steps are taken to ensure their meaningful and safe participation.</p><br> <p><strong>COMPETENCIES</strong></p><br> <p><strong>Delivering results</strong></p><br> <p>Takes personal responsibility and holds others to account to deliver our ambitious goals for children, continually improving own performance or that of the team/ organisation. </p><br> <p><strong>Applying technical and professional expertise</strong></p><br> <p>Applies the required technical and professional expertise to the highest standards; promotes and shares best practice within and outside the organisation.</p><br> <p><strong>Working effectively with others</strong></p><br> <p>Works collaboratively to achieve shared goals and thrives on diversity of people and perspectives; knows when to lead and when to follow and how to ensure effective cross-boundary working</p><br> <p><strong>Communicating with impact</strong></p><br> <p>Communicates clearly and confidently with others to engage and influence; promotes dialogue and ensures timely and appropriate messages, building confidence and trust with others.</p><br> <br> <p><strong>BEHAVIOURS (Values in Practice</strong>)</p><br> <p><strong>Accountability:</strong></p><br> <p>· holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values</p><br> <p>· holds the team accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.</p><br> <p><strong>Ambition:</strong></p><br> <p>· sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same</p><br> <p>· widely shares their personal vision for Save the Children, engages and motivates others</p><br> <p>· future orientated, thinks strategically and on a global scale.</p><br> <p><strong>Collaboration:</strong></p><br> <p>· builds and maintains effective relationships, with their team, colleagues, Members and supporters</p><br> <p>· values diversity, sees it as a source of competitive strength</p><br> <p>· approachable, good listener, easy to talk to.</p><br> <p><strong>Creativity:</strong></p><br> <p>· develops and encourages new and innovative solutions</p><br> <p>· willing to take disciplined risks.</p><br> <p><strong>Integrity:</strong></p><br> <p>· honest, encourages openness and transparency; demonstrates highest levels of integrity</p><br> <br> <p><strong>QUALIFICATIONS</strong></p><br> <p>· Bachelor Degree in development economics, international development or a related field is required</p><br> <p>· Minimum 5 years’ experience in livelihoods, poverty reduction programming in in a humanitarian and development program context</p><br> <p>·</p><br> <br> <p><strong>EXPERIENCE AND SKILLS</strong></p><br> <ul> <li>Excellent knowledge of poverty reduction programming, with a focus on child poverty and expert knowledge of livelihoods skills development, including cash transfer programme implementation.</li> <li>3-5 years experience in livelihood including designing training modules, tools and materials</li> <li>Excellent training and facilitation skills</li> <li>Excellent written and oral communication skills</li> <li>Ability to think strategically to solve problems and find effective ways to accomplish goals</li> <li>Well-developed communication skills across cultures</li> <li>Strong interpersonal skills and ability to work as a team player and independently</li> <li>Experience in representation with international bodies, government and funders</li> <li>Ability to work under pressure and deliver results with tight deadlines</li> </ul> <br> <p><strong>Additional job responsibilities</strong></p><br> <p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br> <br> <p><strong>Equal Opportunities</strong></p><br> <p>The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.</p><br> <br> <p><strong>Child Safeguarding:</strong></p><br> <p>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br> <br> <p><strong>Safeguarding our Staff:</strong></p><br> <p>The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy</p><br> <br> <p><strong>Health and Safety</strong></p><br> <p>The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.</p><br> <br> <br> </div>
Marriott Hotels & Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Lead the Arrival Experience at One of Cairo's Most Prestigious Hotels <br>Set on the banks of the River Nile in the vibrant district of Zamalek, <br>Cairo Marriott Hotel<br>stands as one of the city's most iconic hospitality destinations. Combining historic grandeur with modern luxury, the hotel is renowned for its distinctive architecture, expansive accommodation offering, award-winning dining experiences and exceptional service culture.<br>As part of <br>Marriott Hotels<br>, Marriott International's flagship premium brand, Cairo Marriott Hotel delivers thoughtful, elevated hospitality designed to inspire every guest journey. We are seeking an exceptional <br>Rooms Control Manager<br>to play a pivotal role in shaping the guest experience from arrival to departure while contributing to the continued success of this landmark property.<br>About the Role <br>The <br>Rooms Control Manager<br>is a key operational leader within the Front Office function, responsible for directing and working alongside managers and associates to ensure a seamless, efficient and personalised check-in and check-out experience for every guest.<br>This role combines operational leadership, commercial awareness and guest engagement to maximise guest satisfaction, optimise room inventory and drive departmental performance. You will oversee daily Rooms Control and Front Desk operations, ensuring service excellence, strong team engagement and full alignment with Marriott brand standards.<br>Working closely with Front Office leadership and cross-functional hotel teams, you will help create memorable guest experiences while supporting occupancy, revenue objectives and overall hotel performance.<br>Key Responsibilities <br>Lead the day-to-day Rooms Control and Front Desk operation, ensuring exceptional service delivery and operational efficiency.<br>Manage room allocation strategies, arrivals, departures and inventory controls to maximise occupancy and revenue opportunities.<br>Drive guest satisfaction by proactively resolving concerns, handling complex requests and ensuring personalised service experiences.<br>Supervise staffing levels and operational workflows to support guest expectations, business demands and financial objectives.<br>Champion Marriott's guest recognition programmes and premium service standards throughout the guest journey.<br>Support, coach and develop Front Office associates, creating a culture of accountability, engagement and continuous improvement.<br>Monitor departmental performance metrics and implement initiatives that enhance productivity, service quality and commercial results.<br>Build strong relationships with internal stakeholders across Housekeeping, Revenue Management, Sales, Reservations and Guest Services to ensure seamless hotel operations.<br>The Ideal Candidate <br>We are looking for an accomplished hospitality professional who thrives in a fast-paced environment and understands the importance of creating exceptional first and last impressions.<br>You will be an inspiring leader who leads with integrity, professionalism and genuine care for both guests and associates. Equally comfortable managing operational demands and guest interactions, you will possess strong commercial acumen and a passion for delivering premium hospitality experiences.<br>The successful candidate will demonstrate:<br>Experience within Front Office, Rooms Control, Guest Services or a related hospitality environment.<br>A guest-centric mindset with a commitment to service excellence.<br>Strong leadership, coaching and team development capabilities.<br>Excellent problem-solving and conflict-resolution skills.<br>Commercial awareness with an understanding of occupancy management, room revenue and operational performance.<br>Outstanding communication and stakeholder management skills.<br>The ability to remain composed and effective in a high-volume luxury hotel environment.<br>Education & Experience <br>High School Diploma, GED or equivalent qualification with a minimum of <br>one year's experience<br>in Guest Services, Front Desk operations or a related professional area;<br>OR<br>A <br>two-year degree<br>in Hotel & Restaurant Management, Hospitality, Business Administration or a related field.<br>Why Join Marriott International? <br>At <br>Marriott International<br>, we believe that our people are our greatest strength. As the world's leading hospitality company, we offer unparalleled opportunities for professional development, international career mobility and leadership growth across a portfolio of world-class brands.<br>Joining <br>Marriott Hotels<br>means becoming part of a culture built on putting people first, embracing innovation and delivering exceptional experiences. You will have the opportunity to collaborate with talented hospitality professionals, contribute to a globally respected brand and develop a rewarding career without limits.<br>Your Next Chapter Starts Here <br>If you are a passionate hospitality leader with a talent for operational excellence, guest engagement and team development, this is an opportunity to make a meaningful impact at one of Egypt's most celebrated hotels.<br>Join <br>Cairo Marriott Hotel<br>and help create exceptional arrival experiences, inspire high-performing teams and deliver the modern premium hospitality that defines <br>Marriott Hotels<br>.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Marriott Hotels & Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>This role is field-based, and candidates should live within a reasonable distance from the primary city. <em>Talent will be hired at a level commensurate with experience.</em> </p><br><p><strong>This geography covers the areas surrounding:</strong> Miami, FL, Hialeah, FL, Hollywood, FL, Pembroke Pines, FL, Plantation, FL, and Homestead, FL.</p><br><p>Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives.</li><li>Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action in order to close on every sales call.</li><li>Proactively and continuously aspire to serve customer needs, customer expectations and challenges in order to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.</li><li>Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers in order to maximize access and sales opportunities.</li><li>Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.</li><li>Differentiate AbbVie’s value proposition with health providers assigned and identify, develop and maintain disease state experts and speakers/advocates in order to maximize brand performance.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required</li><li>Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required</li><li>Proven track record of success in selling and solid presentation skills. Proactively identifies customer style / behavior and adapts quickly all aspects of selling approach. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.</li><li>Influences others & is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc. Leads by example; consistently displays positive behaviors and peer coaching through changing and challenging environments.</li><li>Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels. Understands and leverages findings to develop sales strategies.</li><li>Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.</li><li>Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Operates effectively in a matrix environment.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li><li>Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.</li></ul><p><strong>Key Stakeholders:</strong></p><br><ul><li>External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.</li><li>Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
Marriott Hotels & Resorts
Egypt - Cairo
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Egypt - Cairo
Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Egypt - Cairo
Additional Information Meals provided on duty and days off. Accommodation provided if required.<br><br>Job Number 26119093<br><br>Job Category Food and Beverage & Culinary<br><br>Location 16 Saray El Gezira Street, Zamalek, Cairo 11211, Egypt VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels si impegna costantemente per ottimizzare l'arte dell'accoglienza, innovando in ogni occasione e mantenendo il comfort della familiarità in tutto il mondo. In qualità di responsabile dell'accoglienza in Marriott Hotels, contribuirai a mantenere la promessa di una "Meravigliosa ospitalità, sempre", offrendo un servizio attento, sincero e innovativo che sostiene e si fonda su questa tradizione viva. Con un nome che è sinonimo di ospitalità in tutto il mondo, siamo orgogliosi di darti il benvenuto per esplorare opportunità di lavoro con Marriott Hotels. Entrando a far parte di Marriott Hotels ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.<br><br>JW Marriott fa parte del portfolio di lusso di Marriott International ed è composto da oltre 100 bellissime proprietà in città d'accesso e in località turistiche uniche di tutto il mondo. JW ritiene che i dipendenti vengano prima di tutto: se i dipendenti sono felici, lo saranno anche i nostri ospiti. I dipendenti JW Marriott sono sicuri di sé, innovativi, autentici, intuitivi e continuano la tradizione del brand che porta il nome del fondatore dell'azienda, J. Willard Marriott. I nostri hotel offrono un'esperienza di lavoro completamente diversa dal resto, in cui farai parte di una comunità e godrai di un vero spirito di squadra con un gruppo eterogeneo di collaboratori. JW crea opportunità di formazione, sviluppo, riconoscimento e, soprattutto, un luogo dove perseguire le proprie passioni in un ambiente di lusso con un'attenzione particolare al benessere olistico. Il trattamento eccezionale degli ospiti inizia dal modo in cui ci prendiamo cura dei nostri dipendenti: è questo il nostro The JW Treatment™. Entrando a far parte di JW Marriott ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.