Radiographer Jobs in Egypt

We're Hiring | Business Development Engineer – MEP???? Location: Cairo, Egypt ???? Experience: 3–6 Years ????️ Industry: MEP | Engineering | Construction<br><br>We are looking for a motivated and results-driven Business Development Engineer to join our team and support our business growth within the MEP (Mechanical, Electrical & Plumbing) sector.<br>About the Company Watania Advanced Systems is an Egyptian company specializing in Fire Fighting, Fire Alarm, and Fire Suppression Solutions within the MEP and construction sectors. The company provides reliable engineering solutions and works with consultants, contractors, developers, and clients across various commercial, industrial, and infrastructure projects.<br><br>???? Job Responsibilities-Identify, develop, and convert new business opportunities within the MEP and construction market.-Develop and maintain strong relationships with clients, consultants, contractors, developers, and key decision-makers.-Generate and qualify new leads and sales opportunities.-Build and manage a healthy sales pipeline from lead generation to project award.-Conduct market research and identify upcoming MEP projects, tenders, and business opportunities.-Understand client requirements and coordinate with technical teams to provide suitable MEP solutions.-Prepare and deliver technical presentations, proposals, quotations, and commercial offers.-Follow up on submitted proposals and negotiate with clients to support successful project acquisition.-Monitor market trends, competitors, and customer requirements.-Maintain accurate records of leads, opportunities, client interactions, and sales activities.-Achieve agreed business development, sales, and revenue targets.<br><br>???? Requirements-Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related engineering discipline.-3–6 years of experience in Business Development, Sales, Technical Sales, or Business Development Engineering.-Good knowledge and understanding of the MEP industry and building services.-Previous experience in MEP contracting, construction, engineering services, HVAC, or building services is highly preferred.-Experience dealing with consultants, contractors, developers, facility owners, and end clients.-Strong understanding of the sales cycle, lead generation, opportunity management, negotiation, and client relationship management.-Strong communication, presentation, negotiation, and interpersonal skills.-Commercially driven with strong business development and sales skills.-Good command of English.<br><br>???? Interested candidates are invited to apply with their updated CV or send CV to careers@reavera.com or via Whats App to 01070118009.<br><br>⭐ Preferred Qualifications Candidates with experience in any of the following areas are highly preferred:MEP Contracting | HVAC | Mechanical Systems | Electrical Systems | Plumbing | Building Services | Construction | Engineering Services | Technical Sales | B2B Sales | Project Sales | Tendering | Pre-Sales | Client Relationship Management<br><br>???? Keywords Business Development Engineer | Business Development | MEP | MEP Engineer | Sales Engineer | Technical Sales Engineer | MEP Sales | Engineering Sales | B2B Sales | Technical Sales | HVAC | Mechanical Engineering | Electrical Engineering | Plumbing | Building Services | MEP Contracting | Construction | Engineering Services | Lead Generation | Sales Pipeline | Client Acquisition | Key Account Management | Tendering | Proposal Management | Project Sales | Client Relationship Management<br>#Hiring #Business Development Engineer #Business Development #MEP #MEPEngineer #Sales Engineer #Technical Sales #MEPSales #Engineering Jobs #HVAC #MEPContracting #Construction Jobs #B2BSales #Cairo Jobs #Egypt Jobs #Hiring Now

Egis International_MMUP<br><br>A leading global architectural, consulting, construction engineering, operations and mobility services firm. <br><br><br><br>Job Description<br><br>We are seeking a highly skilled Senior Power Supply Engineer to join our engineering team in Alexandria, Egypt. The ideal candidate will have extensive experience in designing, developing, and optimizing power supply systems, with a strong background in power electronics and power conversion technologies. You will collaborate with multidisciplinary teams to deliver reliable, efficient, and innovative power solutions while ensuring compliance with international safety and quality standards. Experience in the railway or metro industry is highly preferred.<br><br>Design and develop power supply circuits and systems, including AC-DC and DC-DC converters, ensuring optimal performance, efficiency, and reliability Conduct detailed circuit analysis and simulations using industry-standard tools such as SPICE, MATLAB, or equivalent software to validate designs before prototyping Perform comprehensive testing, validation, and troubleshooting of power supply prototypes and production units to identify and resolve technical issues efficiently Create and maintain clear, organized technical documentation, including schematics, design specifications, test reports, and design reviews Analyze and select appropriate power management integrated circuits and passive components for specific applications based on performance requirements Collaborate with PCB design teams to ensure proper layout, routing, and thermal management for optimal electrical and thermal performance Ensure all designs comply with relevant electrical safety standards and industry regulations, including IEC, UL, and CE requirements Evaluate and implement improvements to existing power supply designs to enhance efficiency, reduce costs, and improve overall system reliability Participate actively in design reviews and provide assertive technical recommendations to optimize system performance and innovation Support manufacturing, quality assurance, and field deployment teams during production phases to ensure seamless implementation Stay current with emerging power electronics technologies and industry best practices to drive continuous improvement Communicate technical findings and recommendations clearly to both technical and non-technical stakeholders<br><br><br>Qualifications<br><br>**Required Qualifications:**<br><br>Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. Experience in the railway, metro, or rolling stock industry. 10+ years of experience in power electronics or power supply design and development. Proven experience in AC-DC and DC-DC power conversion systems. Strong knowledge of power electronics, circuit theory, and electrical engineering principles. Proficiency in circuit simulation and analysis tools such as SPICE, LTspice, PSpice, MATLAB/Simulink, or equivalent. Experience with PCB design tools and best practices for power applications. Solid understanding of Power Management ICs (PMICs) and power conversion architectures. Hands-on experience in testing, validation, debugging, and troubleshooting electronic systems. Familiarity with international safety and compliance standards (IEC, UL, CE). Excellent analytical, problem-solving, communication, and technical documentation skills. Strong organizational and project management abilities with the capability to work effectively in a collaborative environment.

About Electra Control<br>Established in 1994, Electra Control provides building and industrial automation solutions for hotels, hospitals, commercial buildings, factories, and other major facilities. We work with global technology partners, including Automated Logic and Schneider Electric, to deliver reliable turnkey solutions and build long-term client relationships. About the Role We are looking for an ambitious fresh graduate who genuinely wants to build a career in sales and business development. This is not primarily a technical quotation or proposal-preparation position. Electra Control has dedicated technical and commercial teams responsible for system design, product selection, costing, and proposal preparation. Your role will focus on the commercial side of the business: finding opportunities, approaching prospective clients, building relationships, following up consistently, and developing opportunities into successful projects. You will initially shadow and work closely with an experienced salesperson, participate in actual client meetings and receive practical training in both professional selling and building automation. Key Responsibilities• Research target markets, companies, projects, and potential clients.• Identify and contact relevant decision-makers through calls, Linked In, referrals, email, and field visits.• Generate new leads and qualify potential business opportunities.• Arrange and participate in meetings with clients, consultants, contractors, developers, hotels, hospitals, and industrial facilities.• Understand clients’ initial requirements and coordinate with Electra Control’s technical team.• Present the company’s capabilities and solutions clearly and confidently.• Follow up persistently on leads, meetings, proposals, and ongoing opportunities.• Build professional relationships and develop a strong industry network.• Maintain accurate opportunity and follow-up records using the company’s CRM and sales tools.• Support negotiations and gradually develop the ability to manage and close opportunities independently. Who We Are Looking For• Fresh graduates or candidates with up to two years of experience.• Graduates of engineering, business, commerce, higher technological institutes, or other relevant disciplines are welcome to apply.• A genuine interest in sales, business development, negotiation, and relationship building.• Confidence in approaching and communicating with new people.• Strong verbal and written communication skills.• Persistence, self-motivation, curiosity, and willingness to learn.• Comfort with client visits, telephone prospecting, follow-up, and occasional travel.• Basic proficiency in Microsoft Office and digital communication tools.• Technical knowledge of BMS, HVAC controls, or industrial automation is beneficial but not required. Technical and product training will be provided. What You Will Gain• Direct mentoring and field training with an experienced salesperson.• Practical exposure to major engineering projects and professional clients.• Technical training in building and industrial automation solutions.• A structured path toward independently managing clients, market sectors, and sales opportunities.• The opportunity to build a long-term professional career in B2B technical sales. Location and Accommodation This is a full-time, on-site and field-based position headquartered in Nasr City, Cairo. Applications are welcome from candidates across Egypt. Accommodation in Cairo can be provided for a suitable candidate relocating from another governorate.

Company Description City Floor Decoration is the exclusive reseller of Forbo Flooring products in Egypt, offering a broad range of high-end solutions for commercial and residential environments. Partnering with a global leader in floor coverings, the company delivers materials and surfaces that support daily life at home, at work, and in transit. Forbo Flooring Systems brings more than 150 years of experience in functional, design-oriented, and environmentally conscious flooring. Through this collaboration, City Floor Decoration connects customers to advanced flooring technologies that enhance production lines, public spaces, and interior experiences. The team focuses on quality, durability, and design to meet diverse project requirements across the Egyptian market.<br>Role Description This is a full-time, on-site Senior Business Development Engineer role based in New Cairo. The Senior Business Development Engineer will identify and pursue new business opportunities in the commercial and residential flooring sectors, with a focus on Forbo products. Daily tasks include building and managing client relationships, conducting site visits, preparing technical and commercial proposals, and coordinating with internal teams to ensure accurate product specifications and timely delivery. The role involves analyzing market trends, developing sales strategies, participating in tenders and negotiations, and providing technical support to clients and sales partners. The Senior Business Development Engineer will also collaborate with management to forecast sales, report on performance, and contribute to long-term growth initiatives.<br>What You’ll Do Drive Specification Wins: Conduct regular, targeted visits to architects, design consultants, interior/structural designers, and consultants to pitch our technical solutions and secure our products in their master specifications. Own the BOQ Process: Work closely with Quantity Surveyors (QS) and estimators to accurately estimate material requirements and issue comprehensive Bills of Quantities (BOQs). Be the Technical Advisor: Conduct technical presentations, CPD seminars, and product demonstrations to design teams, positioning our brand as the ultimate solution for their design challenges. Track the Project Pipeline: Identify early-stage projects (concept and design phases) and proactively influence the decision-makers before tenders are released. Bridge Design & Commercials: Work hand-in-hand with our sales team to ensure that once a product is specified, the specification is protected through to the procurement stage.???? What You Bring Experience: 6+ years of experience as a Specification Engineer, Technical Sales Engineer, or Architect Relations Manager within the building materials, MEP, or structural systems industry.<br> Network: An existing, active network of relationships with local/regional architects, consultants, and engineering firms is highly preferred.<br> Technical Expertise: Strong ability to read architectural drawings, understand design constraints, and accurately draft BOQs.<br> Education: Bachelor’s degree in Civil Engineering, Architecture, Quantity Surveying, or a related field.<br>The "Hunter" Mindset: Exceptional communication, presentation, and negotiation skills. You enjoy being on the move, meeting people, and building long-term professional trust.

<p>Join Us. At Vodafone, we re not just shaping the future of connectivity for our customers we re shaping the future for everyone who joins our team. When you work with us, you re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. What you ll do. Role Purpose: Act as architecture and design authority across IT organization Impact assessment of requirements arising from the Business and Product Owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs Contributing to the technical solution architecture strategy and roadmap Responsible for delivering end to end solution designs that meets business needs and requirements Responsible of aligning Vodafone Egypt IT roadmap with Group strategy and guidelines In charge of resolving Technology disagreements among different IT teams Responsible of auditing/review IT processes and solutions Instruct/follow up on delivery teams to modify them according to IT strategy Who you are. Job Responsibility Lead technical Design Activities for major business and technology projects across IT in a way that directly impact revenue, cost saving initiatives and NPS Manage business requirements planning to make sure they are reflected into technology enablers to be implemented by delivery teams to make sure overall business objectives will be realized Lead strategic technical activities that require cooperation with Group Architecture Team(s) and adapting Vodafone Group P&amp;S related architecture initiatives within Vodafone Egypt in a way that suit VF-EG local targets and strategies Work with SME s and Technical Domain/Chapter leads across the IT organization on designing solutions and Identifying needed technical capabilities and required systems changes Deliver solution Technical documents such as SoW and HLD describing the end to end solution architecture and R&amp;R of systems and teams Participate in RFP and PoC process of new technical platforms and capabilities Authorized to take necessary decisions to resolve technical conflicts among different delivery functions Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements Not a perfect fit?. Worried that you don t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you re excited about this role but your experience doesn t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. What's in it for you. Core Competencies and Technical Skills: Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus) Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development A deep understanding of technical security concepts to protect us and our users A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction Stakeholder management (IT, Business) &amp; good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc Strong communicator, with a passion for new technology and a drive to push your boundaries Strong decision making/leadership capabilities Helicopter view identifying key information and patterns Innovativeness and ability to generate viable alternatives out of challenging situations Proven ability to work in virtual teams Must have technical / professional qualifications: Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor s degree is a must At least 7 years technical experience in different telecommunication and/or IT domains Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains Hands-on experience in developing and delivering different IT/Telcom related applications and Services Previous experience in multinational/Vendor companies is a plus Previous experience working on large scale and complex IT projects IT/Enterprise architecture standards, Frameworks, reference models background is a plus Knowledge of Agile principles and methodologies previous experience working in an Agile Environment is a plus Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions Knowledge of different OS/DB types Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture Experience in Integration/middleware domain is a plus TOGAF, AWS or Equivalent Certifications is a plus Who we are. We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance. Together we can.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven and demonstrable Architecture, Development and Technical Leadership skills (within the Telecom industry would be a bonus)</li><li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development</li><li>A deep understanding of technical security concepts to protect us and our users</li><li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction</li><li>Stakeholder management (IT, Business) &amp; good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc</li><li>Strong communicator, with a passion for new technology and a drive to push your boundaries</li><li>Strong decision making/leadership capabilities</li><li>Helicopter view identifying key information and patterns</li><li>Innovativeness and ability to generate viable alternatives out of challenging situations</li><li>Proven ability to work in virtual teams</li><li>Communication, Computer, Telecom Engineering, Computer science or Equivalent bachelor s degree is a must</li><li>At least 7 years technical experience in different telecommunication and/or IT domains</li><li>Must have worked in at least 2 different Technology areas before preferably in Telcom/IT related domains</li><li>Hands-on experience in developing and delivering different IT/Telcom related applications and Services</li><li>Previous experience in multinational/Vendor companies is a plus</li><li>Previous experience working on large scale and complex IT projects</li><li>IT/Enterprise architecture standards, Frameworks, reference models background is a plus</li><li>Knowledge of Agile principles and methodologies previous experience working in an Agile Environment is a plus</li><li>Knowledge of Infrastructure, Cloud, and virtualization concepts and solutions</li><li>Knowledge of different OS/DB types</li><li>Knowledge of Software development techniques, REST web services, SOA, Architecture patterns, and Microservices architecture</li><li>Experience in Integration/middleware domain is a plus</li><li>TOGAF, AWS or Equivalent Certifications is a plus</li></ul>

Company Description Nama is a major Middle Eastern group of companies that operates as an agent, distributor, and producer of high-quality industrial products. The company focuses on serving the industrial community by providing comprehensive solutions that address needs across multiple sectors. Nama offers a wide range of services and products, including raw materials, equipment, engineering support, training, and spare parts. By covering industrial requirements both horizontally and vertically, Nama aims to be a one-stop partner for the industries it serves. The organization is committed to reliable service, technical expertise, and long-term business relationships.<br>Role Description The Packaging Lines Senior Sales Engineer is a full-time, on-site role based in Cairo, Egypt. This role is responsible for identifying and pursuing sales opportunities for packaging lines, including equipment and related services, within the industrial sector. Daily tasks include visiting clients, understanding their packaging needs, preparing technical and commercial proposals, and delivering product presentations and demonstrations. The role involves coordinating with engineering and operations teams to tailor packaging solutions, ensuring quality standards, and supporting installations and after-sales service. The Senior Sales Engineer will also conduct market research, maintain a pipeline of prospects, negotiate contracts, and provide regular sales reporting to management.<br>Qualifications<br> Demonstrated expertise in packaging operations, including Packing and Packaging Engineering. Ability to develop and evaluate Packaging Design solutions that meet technical and commercial requirements. Strong background in Quality Control practices for packaging lines and industrial equipment. Proficiency in conducting technical and market Research to identify customer needs and industry trends. Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Packaging Engineering, or a related field. Proven experience in industrial sales, preferably in packaging lines, machinery, or related equipment. Strong communication, negotiation, and presentation skills, with the ability to interact with technical and non-technical stakeholders. Ability to work on-site, travel to customer locations as needed, and manage multiple accounts and projects simultaneously. Proficiency with CRM tools and MS Office (Excel, Power Point, Word) for proposals, reporting, and documentation. Fluency in English and Arabic, both written and spoken, is highly beneficial.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Sales Manager – HDPE Pipes is responsible for developing and executing the commercial strategy to grow sales, market share, and profitability for the company's HDPE pipe product lines across assigned regions and customer segments. The role will manage key customer relationships, lead a sales team, develop channel partners and distributors, and collaborate with technical, supply chain, and product teams to deliver customer-focused solutions and achieve revenue targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key Responsibilities</p><p>Sales Strategy &amp; Planning</p><ul><li><p>Develop and implement a comprehensive sales strategy for HDPE pipes aligned with company objectives and market demand.</p></li><li><p>Define annual sales targets, territory plans, pricing strategies, and promotional activities to achieve revenue and margin goals.</p></li><li><p>Analyse market trends, competitor activities, and customer needs to identify growth opportunities and risks.</p></li></ul><p>Business Development &amp; Key Accounts</p><ul><li><p>Identify, prospect, and win new customers across sectors such as municipal water, irrigation, industrial, oil &amp; gas, and construction.</p></li><li><p>Manage and grow strategic key accounts through regular engagement, commercial negotiations, and value-added proposals.</p></li><li><p>Develop and maintain long-term relationships with consultants, contractors, distributors, and government procurement bodies.</p></li></ul><p>Technical &amp; Commercial Support</p><ul><li><p>Work closely with Technical and Product teams to develop tailored HDPE pipe solutions, specifications, and value propositions for customers.</p></li><li><p>Support tender responses, product demonstrations, technical clarifications, and site visits as required.</p></li><li><p>Provide commercial guidance on pricing, payment terms, contracts, and warranty conditions to protect company interests while meeting customer needs.</p></li></ul><p>Marketing &amp; Market Development</p><ul><li><p>Collaborate with Marketing to develop product collateral, case studies, technical datasheets, and promotional campaigns targeted at key segments.</p></li><li><p>Represent the company at trade shows, industry events, and customer forums to promote HDPE pipe solutions and collect market intelligence.</p></li><li><p>Drive specification inclusion with consultants and engineers through technical seminars, training sessions, and joint site activities.</p></li></ul><p>Qualifications</p><ul><li><p>Bachelor’s degree in Engineering, Business, Commerce, or a related discipline. A technical qualification in civil, mechanical, or polymer engineering is advantageous.</p></li><li><p>Postgraduate qualification (MBA or equivalent) is desirable.</p></li></ul><p>Experience</p><ul><li><p>Minimum 5 years of sales experience within the pipes, plastics, building materials, infrastructure, or industrial products sectors.</p></li><li><p>At least 3 years in a sales leadership role managing teams, channels, or key accounts.</p></li><li><p>Proven track record selling HDPE pipes, PE materials, or related fluid-handling systems is highly desirable.</p></li><li><p>Experience engaging with municipal authorities, contractors, consultants, and distributors across regional markets is an advantage.</p></li></ul><p>Key Performance Indicators (KPIs)</p><ul><li><p>Sales Revenue | Gross Margin (%) | New Account Acquisition | Order Conversion Rate | Average Order Value | Sales Pipeline Coverage | On-Time Delivery | Customer Satisfaction (CSAT) | Tender Win Rate | Forecast Accuracy | Sales Cost to Revenue | Account Retention &amp; Growth</p></li></ul><p></p></section>

Company Description Module Construction specializes in delivering high-quality finishes for stylish and luxurious homes, offering contemporary and trendy interior designs. Our focus is on creating prime residential units with a commitment to precision and excellence. We pride ourselves on ensuring flawless attention to detail and providing our clients with superior craftsmanship.<br>Role Summary: We are seeking a highly skilled and presentable Senior Technical Design & Sales Engineer to join our New Cairo showroom. In this hybrid role, you will be the driving force behind our "Engineering-Led Luxury Interiors" philosophy. You will not only create flawless technical details for high-end woodwork and cabinetry but also lead a team of junior designers and act as the face of the brand for our A+ clients, translating complex engineering into compelling sales narratives.<br>Role Description:1. Technical Design & Engineering (The Core) Produce precise, error-free shop drawings, 3D views, and comprehensive Bills of Materials (BOM) for kitchens, dressing rooms, and architectural woodwork. Develop advanced technical detailing with a strict adherence to manufacturing tolerances ($\pm$0.5mm), focusing particularly on solid wood mechanics, high-end hardware integration, and seamless jointing. Ensure all designs align with the brand’s minimalist, architectural aesthetic and standard configurations 2. Team Leadership & Mentorship Supervise, review, and approve the daily output of junior technical engineers and designers. Provide ongoing mentorship to elevate the team's drafting standards and ensure all production files sent to the factory are 100% accurate . Streamline the design-to-production workflow to eliminate material waste.3. Client Relations & Showroom Sales (The Frontline) Welcome premium clients and interior designers to the showroom, providing an exceptional, high-touch consultation experience. Expertly explain the structural integrity, material choices ( solid wood vs. alternatives, high-gloss finishes), and internal hardware mechanisms that differentiate our luxury products. Translate client requirements into functional, aesthetic layouts, present photorealistic renders, and successfully close sales to meet monthly showroom targets.<br>Qualifications:Education: Bachelor’s degree in architecture, Interior Design, Applied Arts, or a related engineering field. Experience: Minimum 5-7 years of proven experience in technical detailing and manufacturing of high-end kitchens, Dressing, and custom furniture. Software Mastery: Expert proficiency in Auto CAD, 3ds Max, Sketch Up and architectural visualization tools. Familiarity with AI-driven design workflows for rapid conceptualization and rendering is a strong advantage. Technical Knowledge: Deep understanding of woodwork joinery, CNC manufacturing limitations, smart nesting, and premium hardware systems (e.g., Blum, Hettich, Salice). Sales Acumen: Exceptional interpersonal and presentation skills with a proven track record in high-ticket B2B and B2C sales. Attributes: Highly organized, detail-oriented, presentable, and capable of functioning effectively under pressure while maintaining a professional demeanor with VIP clients.

<div><h3 data-path-to-node="6">Role Purpose</h3><p data-path-to-node="7">The IT Program Delivery Manager leads the end-to-end execution of IT programs and projects for DHL Express Egypt while driving the strategic ownership of the Digital Customer Solutions function. This position serves as the critical link between structured program governance and live, customer-facing operations, ensuring customer shipping platforms remain highly available, high-performing, and fully compliant with changing national customs and regulatory mandates.</p><p data-path-to-node="7"><br></p><h3 data-path-to-node="8">Key Responsibilities</h3><ul data-path-to-node="9"><li><p data-path-to-node="9,0,0">Lead the end-to-end planning, execution, and monitoring of local IT programs and projects to achieve business objectives across scope, schedule, resources, budget, and quality.</p></li><li><p data-path-to-node="9,1,0">Manage the delivery of the local customs and regulatory technology portfolio, specifically handling integrations such as Nafeza and Advanced Cargo Information Declaration (ACID) from initiation through benefit realization.</p></li><li><p data-path-to-node="9,2,0">Provide comprehensive functional leadership to the Digital Customer Solutions team, overseeing professional growth, resource planning, and knowledge continuity.</p></li><li><p data-path-to-node="9,3,0">Own the operational performance, service level agreements, and continuous enhancement of customer-facing shipping tools, including MyDHL+, APIs, Electronic Data Interchange (EDI), and breakbulk feeds.</p></li><li><p data-path-to-node="9,4,0">Act as the senior escalation point for technical customer support issues, managing critical operational problems to successful resolution.</p></li><li><p data-path-to-node="9,5,0">Partner with the Commercial division to streamline customer onboarding, training, and technical support on all corporate digital shipping applications.</p></li><li><p data-path-to-node="9,6,0">Drive technology automation and process improvement across internal IT workflows and external digital touchpoints to elevate service quality.</p></li><li><p data-path-to-node="9,7,0">Manage high-level stakeholder relationships across Operations, Commercial, Customer Service, Finance, Customs, Gateway, and external vendor partners.</p></li><li><p data-path-to-node="9,8,0">Represent Egypt IT in regional and global corporate forums, coordinating project dependencies and technical standards with international IT units.</p></li><li><p data-path-to-node="9,9,0">Maintain rigorous project governance, technical documentation, and performance reporting according to local and regional corporate standards.</p></li></ul><div><br></div><h3 data-path-to-node="10">Qualifications, Experience and Competencies</h3><ul data-path-to-node="11"><li><p data-path-to-node="11,0,0">University Graduate with a Bachelor's degree in Information Technology, Computer Science, Engineering, or a closely related technical field.</p></li><li><p data-path-to-node="11,1,0">Project Management Professional (PMP) or PRINCE2 certification is highly desired.</p></li><li><p data-path-to-node="11,2,0">ITIL certification is considered a strong asset for service delivery alignment.</p></li><li><p data-path-to-node="11,3,0">6 to 8 years of proven experience in IT project/program management, systems solution delivery, or technical service management.</p></li><li><p data-path-to-node="11,4,0">2 to 3 years of experience in a formal team leadership or supervisory role, with a focus on coaching and developing technical personnel.</p></li><li><p data-path-to-node="11,5,0">Solid baseline knowledge of digital customer platforms, software application integration, APIs, and Electronic Data Interchange (EDI) protocols.</p></li><li><p data-path-to-node="11,6,0">Prior exposure to, or practical experience delivering software solutions for, trade compliance, logistics operations, or customs-related regulatory updates (e.g., Nafeza, ACID).</p></li><li><p data-path-to-node="11,7,0">Advanced analytical problem-solving skills combined with sound decision-making capabilities under demanding, non-negotiable external deadlines.</p></li><li><p data-path-to-node="11,8,0">Excellent communication, presentation, and stakeholder engagement skills, with the ability to influence senior business managers and external partners.</p></li><li><p data-path-to-node="11,9,0">Full professional proficiency in written and spoken English and Arabic.</p></li></ul><div><br></div><p data-path-to-node="12"><strong>Equal Treatment Clause: </strong>We are committed to fostering equal opportunity and strictly reject all forms of discrimination. At DHL Group, employee selection is based exclusively on individual qualification, performance, skills, and professional experience.</p><p data-path-to-node="12"><br></p><p data-path-to-node="13">✨ We ???????????????????????????? ???????????? ????????????????????????????????????????</p><p data-path-to-node="13">✨ We ????????????????</p><p data-path-to-node="13">✨ We ???????????????? ????????????????????????????????</p></div>

<p>As our Technical Manager, you will be the driving force behind our engineering excellence. You will oversee complex projects from conception to completion, ensuring that every mechanical and electrical component meets the highest industry standards. Your leadership will directly influence our operational success and the growth of our engineering department in the region.</p><p><strong>Key Responsibilities</strong></p><ul><li><p>Lead and mentor a multi-disciplinary team of engineers to achieve <strong>technical excellence</strong>.</p></li><li><p>Oversee the full lifecycle of <strong>Engineering</strong> projects, ensuring timelines and budgets are met.</p></li><li><p>Implement robust <strong>Project Management</strong> methodologies to streamline workflows and maximize efficiency.</p></li><li><p>Collaborate with stakeholders to define technical requirements and deliver innovative solutions.</p></li><li><p>Ensure strict compliance with safety regulations and <strong>Quality Assurance</strong> protocols.</p></li></ul><p><strong>Growth &amp; Culture</strong></p><p>We believe in fostering an environment where <strong>innovation</strong> and <strong>professional development</strong> are at the forefront. You will have the opportunity to shape the future of our engineering practices while working in a collaborative culture that values expertise, transparency, and creative problem-solving.</p><p><strong>Requirements</strong></p><ul><li><p><strong>5-10 years of proven experience</strong> in a technical leadership or engineering management role. </p></li><li><p><strong>Home appliances field Experience </strong></p></li><li><p>Expertise in <strong>Engineering</strong> principles across both Mechanical and Electrical disciplines.</p></li><li><p>Mastery of <strong>Project Management</strong> tools and methodologies to drive complex initiatives.</p></li><li><p>Strong background in <strong>Team Leadership</strong>, resource allocation, and <strong>Budgeting</strong>.</p></li><li><p>Proficiency in <strong>AutoCAD</strong> and the creation of detailed <strong>Technical Documentation</strong>.</p></li><li><p>Exceptional <strong>Risk Management</strong> skills to navigate project challenges proactively.</p></li><li><p>Ability to work <strong>on-site in 6th of October &amp; Sadat City, Egypt</strong> on a full-time basis.</p></li><li><p>A degree in Mechanical Engineering, Electrical Engineering, or a related technical field is expected.</p></li><li><p>Male </p></li></ul><p></p>

<ul><li><p>Prepare and develop technical and commercial proposals for electrical projects in accordance with client requirements and industry standards.</p></li><li><p>Analyze tender documents, specifications, and drawings to determine project scope and identify key deliverables.</p></li><li><p>Coordinate with engineering, procurement, and project management teams to gather necessary data for accurate bid preparation.</p></li><li><p>Estimate material, labor, and equipment costs for electrical systems, ensuring competitive and compliant proposals.</p></li><li><p>Liaise with suppliers and subcontractors to obtain quotations and evaluate technical offers.</p></li><li><p>Ensure all proposals are submitted within deadlines and comply with company policies and client specifications.</p></li><li><p>Participate in pre-bid meetings, site visits, and technical clarifications as required.</p></li><li><p>Support contract negotiations by providing technical input and value engineering solutions.</p></li><li><p>Maintain up-to-date records of bids, proposals, and awarded contracts for future reference and analysis.</p></li><li><p>Continuously monitor market trends and competitor activities to enhance proposal strategies.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering or a related field.</p></li><li><p>1 to 3 years of experience in electrical bids, proposals, or tendering within the engineering or construction industry.</p></li><li><p>Strong understanding of electrical systems, components, and industry standards.</p></li><li><p>Proficiency in preparing technical and commercial proposals for electrical projects.</p></li><li><p>Excellent analytical and problem-solving skills with keen attention to detail.</p></li><li><p>Ability to interpret technical drawings, specifications, and tender documents.</p></li><li><p>Strong communication and negotiation skills for effective coordination with internal teams and external partners.</p></li><li><p>Proficiency in MS Office Suite and relevant engineering software.</p></li><li><p>Ability to work independently and manage multiple bids simultaneously under tight deadlines.</p></li><li><p>Familiarity with local and regional market practices in the infrastructure, energy, or industrial sectors.</p></li></ul><p></p>

<p><strong>Job Description</strong></p><ul><li><p>Create accurate technical drawings and flat sketches for garments.</p></li><li><p>Develop and maintain detailed <strong>Tech Packs</strong> for all styles.</p></li><li><p>Prepare garment specifications, measurements, construction details, and BOMs (Bill of Materials).</p></li><li><p>Develop and maintain measurement/specification sheets and size charts.</p></li><li><p>Review samples and provide detailed fitting and technical comments.</p></li><li><p>Conduct fit sessions and communicate required corrections to the relevant teams.</p></li><li><p>Follow up on sample development from the first sample through final approval.</p></li><li><p>Work closely with pattern makers, merchandisers, suppliers, and production teams.</p></li><li><p>Ensure that designs are technically feasible and suitable for mass production.</p></li><li><p>Check garment construction, measurements, trims, fabrics, and finishing details against approved specifications.</p></li><li><p>Communicate technical changes and revisions clearly to suppliers and production teams.</p></li><li><p>Maintain accurate records of style revisions, sample approvals, and technical documents.</p></li><li><p>Support the development of new styles, fabrics, trims, and construction techniques.</p></li><li><p>Identify technical issues during sampling and production and suggest appropriate solutions.</p></li><li><p>Ensure all approved specifications are followed during production.</p></li></ul><ul><li><p>Stay updated on garment construction techniques, fabrics, and industry standards.</p></li></ul><p><br></p><p><br></p><p><strong>Requirements</strong></p><p></p><ul><li><p>Bachelor's degree in Fashion Design, Textile, Apparel, or a related field.</p></li><li><p>2–4 years of experience in Technical Fashion Design, Garment Production, or a similar role.</p></li><li><p>Strong knowledge of garment construction and manufacturing processes.</p></li><li><p>Excellent understanding of measurements, grading, fit, and sizing.</p></li><li><p>Strong knowledge of fabrics, trims, and garment finishing.</p></li><li><p>Proficiency in <strong>Adobe Illustrator</strong> and other relevant fashion design software.</p></li><li><p>Good knowledge of Microsoft Excel.</p></li><li><p>Experience with creating and managing Tech Packs.</p></li><li><p>Strong attention to detail and accuracy.</p></li><li><p>Good communication and problem-solving skills</p></li></ul><p></p>

<p><strong>Commercial Duties</strong></p><ul><li><p>Issue technical and commercial submittals for tenders before closing dates.</p></li><li><p>Manage and coordinate the sales queue according to sales team instructions and customer RFQs.</p></li><li><p>Follow up on open orders until delivery and invoice issuance.</p></li><li><p>Respond timely and accurately to customer requests for information and pricing.</p></li><li><p>Maintain inquiry/order log sheets.</p></li><li><p>Prepare Win/Loss reports for each account.</p></li><li><p>Maintain gross margins agreed with Sales Account Managers.</p></li><li><p>Immediately report any losses incurred after order placement.</p></li></ul><p><strong>Technical Duties</strong></p><ul><li><p>Maintain up-to-date technical knowledge of products.</p></li><li><p>Assist Sales Team with product enhancement knowledge.</p></li><li><p>Provide an escalation route for initial technical/design issues, liaising with manufacturers for swift resolution.</p></li><li><p>Respond to customers with technical clarifications as needed.</p></li></ul><p><strong>Reporting &amp; Follow-Up</strong></p><ul><li><p>Prepare monthly, quarterly, and annual sales reports.</p></li><li><p>Attend sales team meetings and share best practices.</p></li><li><p>Follow up with Logistics and Finance Departments on documents related to issued orders.</p></li></ul><p><strong>Decision-Making Responsibilities</strong></p><ul><li><p>Quote/decline based on AIG strengths/weaknesses (with Sales Account Manager).</p></li><li><p>Determine gross profit margins.</p></li><li><p>Ensure technical submittals comply with customer RFQs.</p></li><li><p>Set commercial terms based on AIG history with each customer.</p></li><li><p>Decide on delivery logistics and related costs.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Degree: Engineering Degree, Bachelor of Science</p></li><li><p>Major/Field of Study: Mechanical, Electrical, Mechatronics, Geology</p></li><li><p>Experience: 3–5+ years in presales, tendering, or project managemen</p></li><li><p>Experience in the <strong>oil &amp; gas</strong> sector</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Positive, proactive, and persuasive personality.</p></li><li><p>Strong command of English, computer applications, and basic mathematics/statistics.</p></li><li><p>Able to meet deadlines and manage multiple requests/projects.</p></li><li><p>Ability to build and deliver presentations.</p></li></ul><p></p>

<ul><li><p>Prepare and develop technical and commercial proposals for electrical projects in accordance with client requirements and industry standards.</p></li><li><p>Analyze tender documents, specifications, and drawings to determine project scope and identify key deliverables.</p></li><li><p>Coordinate with engineering, procurement, and project management teams to gather necessary data for accurate bid preparation.</p></li><li><p>Estimate material, labor, and equipment costs for electrical systems, ensuring competitive and compliant proposals.</p></li><li><p>Liaise with suppliers and subcontractors to obtain quotations and evaluate technical offers.</p></li><li><p>Ensure all proposals are submitted within deadlines and comply with company policies and client specifications.</p></li><li><p>Participate in pre-bid meetings, site visits, and technical clarifications as required.</p></li><li><p>Support contract negotiations by providing technical input and value engineering solutions.</p></li><li><p>Maintain up-to-date records of bids, proposals, and awarded contracts for future reference and analysis.</p></li><li><p>Continuously monitor market trends and competitor activities to enhance proposal strategies.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p>Bachelor’s degree in Electrical Engineering or a related field.</p></li><li><p>1 to 3 years of experience in electrical bids, proposals, or tendering within the engineering or construction industry.</p></li><li><p>Strong understanding of electrical systems, components, and industry standards.</p></li><li><p>Proficiency in preparing technical and commercial proposals for electrical projects.</p></li><li><p>Excellent analytical and problem-solving skills with keen attention to detail.</p></li><li><p>Ability to interpret technical drawings, specifications, and tender documents.</p></li><li><p>Strong communication and negotiation skills for effective coordination with internal teams and external partners.</p></li><li><p>Proficiency in MS Office Suite and relevant engineering software.</p></li><li><p>Ability to work independently and manage multiple bids simultaneously under tight deadlines.</p></li><li><p>Familiarity with local and regional market practices in the infrastructure, energy, or industrial sectors.</p></li></ul><p></p>

<p>Job Purpose Drive the growth of Evident business across Africa by developing market opportunities, strengthening distributor performance, and engaging directly with key customers and stakeholders. The role acts as the key technical interface between distributors, customers, and internal teams to ensure effective market and project pipeline development, conversion, and execution.</p><p>Key Responsibilities</p><ul><li>Identify and develop growth opportunities across key industries including oil &amp; gas, petrochemicals, power generation, aviation, and manufacturing.</li><li>Execute market development plans in alignment with regional strategy.</li><li>Strengthen distributor performance through technical support, joint engagement, and sales development.</li><li>Generate, qualify, and drive opportunities to closure in collaboration with distributors.</li><li>Engage with end-users, EPCs, and inspection service providers to promote solutions and influence specifications.</li><li>Support preparation of technical proposals and commercial offers aligned with customer needs.</li><li>Deliver product demonstrations, application support, and technical evaluations.</li><li>Conduct training, workshops, and seminars for distributors and customers.</li><li>Maintain accurate pipeline management and forecasting through CRM tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Experience</p><ul><li>Bachelor s degree in engineering or a related technical discipline</li><li>Experience in NDT (Non Destructive Testing) sales or industrial inspection technologies</li><li>Knowledge of NDT methods (UT, PAUT, Eddy Current, RVI)</li><li>Experience with oil &amp; gas operators, inspection service providers, or industrial asset owners preferred</li><li>Proven technical sales and business development capability</li><li>Communication and stakeholder management skills</li><li>Ability to work independently in a regional, distributor-driven environment</li><li>Extensive travel requirement (&gt;50%) across Africa, with travel to the Middle East office</li><li>Language Requirements: Fluent in English</li><li>Arabic is highly desirable</li><li>French is an advantage for North Africa markets</li></ul>

<ul><li><p>Manage and supervise electrical engineering and construction activities on site.</p></li><li><p>Review electrical drawings, specifications, calculations, and technical documents.</p></li><li><p>Coordinate electrical works with architectural, structural, mechanical, and other disciplines.</p></li><li><p>Review and approve shop drawings, material submittals, method statements, and technical submissions.</p></li><li><p>Monitor the execution of electrical installations to ensure compliance with approved designs and specifications.</p></li><li><p>Supervise electrical systems including power distribution, lighting, emergency systems, low-current systems, and other project-specific installations.</p></li><li><p>Coordinate with consultants, contractors, subcontractors, suppliers, and project management teams.</p></li><li><p>Identify technical issues, clashes, and design discrepancies and provide appropriate engineering solutions.</p></li><li><p>Conduct site inspections and ensure compliance with quality and safety requirements.</p></li><li><p>Monitor project progress and support the project team in achieving planned milestones.</p></li><li><p>Prepare and review technical reports, RFIs, inspection requests, and other project documentation.</p></li><li><p>Assist in reviewing variations, technical claims, and additional works.</p></li><li><p>Participate in testing, commissioning, and handover of electrical systems.</p></li><li><p>Ensure that all electrical works comply with relevant codes, standards, and authority requirements.</p></li><li><p>Lead and mentor junior electrical engineers and site engineers.</p></li><li><p>Support project management in resolving technical and construction-related issues.</p></li></ul><h2></h2><p></p><p><strong>Requirements</strong></p><h2>Qualifications</h2><ul><li><p>Bachelor’s degree in Electrical Engineering.</p></li><li><p><strong>7–10 years of relevant experience</strong> in electrical engineering and construction.</p></li><li><p>Previous experience in construction, contracting, consultancy, or project management is preferred.</p></li><li><p>Experience with large-scale commercial, residential, industrial, or mixed-use projects is an advantage.</p></li><li><p>Strong knowledge of electrical systems and construction practices.</p></li><li><p>Excellent ability to read and interpret electrical drawings and specifications.</p></li><li><p>Experience with AutoCAD and electrical engineering software.</p></li><li><p>Knowledge of electrical codes, standards, and authority requirements.</p></li><li><p>Experience with testing, commissioning, and troubleshooting electrical systems.</p></li></ul><p></p>

<p>We are seeking a highly experienced and leadership-driven <strong>Electrical Technical Office Manager</strong> to oversee and direct all engineering and technical activities for our electrical projects. In this role, you will lead the technical office team, manage tender studies, review engineering designs, and ensure seamless coordination between the site management and consultants to deliver projects on time and within budget.</p><p><strong>Key Responsibilities:</strong></p><ul><li><p><strong>Lead and manage</strong> the electrical technical office team, assigning tasks, and mentoring junior engineers.</p></li><li><p><strong>Review and approve</strong> detailed electrical workshop drawings, load schedules, cable routing, and lighting designs.</p></li><li><p><strong>Oversee the preparation</strong> of Bills of Quantities (BOQ), cost estimations, and technical/financial proposals.</p></li><li><p><strong>Manage the submittal</strong> and approval process for materials and shop drawings with consultants and clients.</p></li><li><p><strong>Prepare and review</strong> monthly progress invoices (interim certificates) for subcontractors and clients.</p></li><li><p><strong>Handle variation orders</strong> and analyze claims or modifications in project scope.</p></li><li><p><strong>Coordinate closely</strong> with Project Managers and other engineering disciplines (Civil, Architectural, Mechanical) to resolve design conflicts.</p></li></ul><p></p><p><strong>Requirements</strong></p><ul><li><p><strong>Industry Background (Mandatory):</strong> Must have a solid and proven background strictly within <strong>Construction and General Contracting companies</strong>. Applications from other industries will not be considered.</p></li><li><p><strong>Education:</strong> Bachelor’s degree in Electrical Power Engineering.</p></li><li><p><strong>Experience:</strong> +10 years of experience in electrical technical office roles (with at least 2–3 years in a managerial or lead position within the contracting sector).</p></li><li><p><strong>Software Skills:</strong> Proficient in AutoCAD, Revit (BIM), <strong>Autodesk Navisworks (for clash detection and coordination)</strong>, MS Excel, and electrical design software (e.g., Dialux, ETAP).</p></li><li><p><strong>Skills:</strong> Strong leadership presence, excellent negotiation capabilities, advanced problem-solving skills, and strict adherence to deadlines.</p></li><li><p><strong>Languages:</strong> Fluent in written and spoken English.</p></li></ul><p></p>

ICT IS Hiring | Senior Fire Alarm Engineer International Center for Trading Industrial Safety and Fire (ICT) is looking for an experienced Senior Fire Alarm Engineer to join our Engineering Team. Location: 6th of October City Experience: 4–6 years Education: Bachelor’s Degree in Electrical, Electronics & Communications, or Electromechanical Engineering Key Responsibilities:Supervise and manage Fire Alarm system installation, testing, and commissioning. Review technical drawings, shop drawings, and project specifications. Coordinate with site teams, consultants, and contractors. Ensure compliance with NFPA 72 and project requirements. Troubleshoot technical issues and ensure proper system performance. Monitor site progress, quality, and technical execution. Requirements:Strong knowledge of NFPA 72. Good command of Auto CAD & MS Office. Strong communication and problem-solving skills.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Sutherland is an AI-driven business transformation partner that helps leading enterprises improve their operations through AI, automation, cloud computing, advanced analytics, and digital engineering.</p><br><br>Job Description<br><ul><li>Provide first-line technical support to customers via phone.</li><li>Troubleshoot and resolve hardware and software issues</li><li>Guide users through troubleshooting steps</li><li>Analyze technical problems and ensure timely resolution</li><li>Document incidents, troubleshooting steps, and resolutions in support systems</li><li>Escalate complex issues when required</li><li>Collaborate with internal teams to improve support processes and knowledge bases</li><li>Maintain a high level of customer satisfaction</li></ul><br>Qualifications<br><ul><li>English level: <strong>B2 / C1 </strong></li><li><strong>Graduates and dropouts </strong>are welcome to apply</li><li>Good communication and problem-solving skills</li><li>Basic technical troubleshooting knowledge</li><li>Flexibility to work rotational shifts</li><li>Customer-focused mindset</li><li>Ability to work effectively in a fast-paced environment</li><li>Location: <strong>New Cairo</strong></li><li>Work Model:<strong> On-site</strong></li></ul><br><br> </div>

<p><br></p><p><strong>Role Description:</strong></p><p>The German Service Desk Representative is responsible for providing customer support and technical assistance to users in a German-speaking environment. The Service Desk Representative will handle incoming inquiries, troubleshoot technical issues, and provide timely resolution or escalate to the appropriate teams.</p><p><strong>What You ll Be Doing</strong></p><p><strong>Core Responsibilities</strong></p><ul><li>Provide German-language support to users via phone, email, or chat, addressing inquiries, troubleshooting technical issues, and resolving problems.</li><li>Document and track all customer interactions and resolutions accurately in the ticketing system.</li><li>Escalate complex or unresolved issues to the appropriate teams or higher-level support for further investigation and resolution.</li><li>Follow established procedures for incident management, problem management, and service request fulfillment.</li><li>Maintain a high level of customer satisfaction by ensuring timely and effective response and resolution.</li><li>Collaborate with cross-functional teams to identify and implement process improvements and knowledge base updates.</li><li>Stay up-to-date with product knowledge, system updates, and industry trends to provide accurate and relevant information to customers.</li><li>Provide feedback to improve user documentation and knowledge base articles to enhance self-service options for customers.</li><li>Adhere to service level agreements (SLAs) and key performance indicators (KPIs) related to response time, resolution time, and customer satisfaction.</li><li>Continuously develop and enhance technical skills and knowledge through training and self-learning.</li></ul><p><strong>Experience &amp; Qualification</strong></p><ul><li>Fluent in German and English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul><p><strong>Performance Standards</strong></p><ul><li>Response Time.</li><li>First Contact Resolution.</li><li>Customer Satisfaction.</li><li>Ticket Documentation and Management.</li><li>Technical Knowledge.</li><li>Language Proficiency.</li><li>Incident Resolution Time.</li><li>Quality of Service.</li><li>Knowledge Sharing.</li><li>Professionalism and Collaboration.</li></ul><p>Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.</p><p>Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.</p><p>Choose your future. Choose Atos.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in German and English, both written and verbal communication skills.</li><li>Previous experience in a customer support or service desk role, preferably in a technical support environment.</li><li>Ability to analyze and resolve technical issues independently or through collaboration.</li><li>Excellent customer service and interpersonal skills, with the ability to handle customer inquiries professionally and empathetically.</li><li>Ability to work under pressure and meet tight deadlines in a dynamic and fast-paced environment.</li><li>Strong organizational skills, attention to detail, and the ability to multitask effectively.</li><li>Flexibility to work in shifts, including weekends and holidays, as per business needs.</li></ul><p><strong>Skills, Knowledge &amp; Abilities</strong></p><ul><li>Strong problem-solving and troubleshooting skills</li><li>Adaptability.</li><li>Self-learning.</li><li>Critical thinking.</li><li>Problem-solving.</li><li>Attention to detail.</li><li>Communication and teamwork.</li></ul>