Radiographer Jobs - Cairo Egypt
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<h2 class="h5">Job description</h2>
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<p><em><strong>This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.</strong></em></p><br><p>Our client operates a large verified healthcare professional community spanning approximately 150 countries and provides real-time research and data products for pharmaceutical, biotech, and medical device clients.</p><br>Role Overview<p>The <strong>Forward Deployed AI Engineer, Delivery and Operations</strong> will embed directly with Delivery and Operations teams to redesign the survey lifecycle around AI agents, from translating client requirements into completed surveys to fielding surveys to the appropriate healthcare professionals and engaging external vendors when additional responses are required.</p><br><p>This is a hands-on engineering role responsible for understanding existing workflows and then designing, building, testing, deploying, and improving agent-first solutions alongside Delivery, Operations, and Engineering. </p><br>Location<p><strong>Fully Remote | 9:00 AM - 5:00 PM EST</strong></p><br>Key ResponsibilitiesWorkflow Discovery & Agent-First Design<ul><li><p>Embed with Delivery and Operations to map the survey lifecycle from end to end, including tools, handoffs, exceptions, approvals, and bottlenecks.</p><br></li><li><p>Establish measurable baselines for existing workflows before implementing automation.</p><br></li><li><p>Redesign workflows around AI agents rather than adding AI to existing processes.</p><br></li><li><p>Identify and prioritize additional AI opportunities across Delivery.</p><br></li></ul>AI Agent & Workflow Development<ul><li><p>Design and build AI-powered workflows using document extraction, structured outputs, workflow routing, and agentic task execution.</p><br></li><li><p>Develop integrations through APIs, webhooks, and automation tools.</p><br></li><li><p>Build evaluations and monitoring for AI-powered workflows and non-deterministic systems.</p><br></li><li><p>Design production workflows with human-in-the-loop controls, including approval checkpoints, review queues, guardrails, audit trails, and exception handling.</p><br></li><li><p>Document systems, workflow logic, prompts, and operating procedures.</p><br></li></ul>Vendor Engagement Automation<ul><li><p>Build an AI agent that identifies when external vendor support is required based on internal feasibility or response volume.</p><br></li><li><p>Automate approved vendor outreach and follow-up workflows.</p><br></li><li><p>Organize vendor responses and support negotiation within agreed rate cards.</p><br></li><li><p>Support survey-link testing as part of the vendor engagement process.</p><br></li><li><p>Incorporate historical bid and pricing data into the workflow.</p><br></li><li><p>Escalate decisions requiring human approval.</p><br></li><li><p>Improve the speed of vendor engagement and quote turnaround.</p><br></li></ul>Survey Creation & Translation<ul><li><p>Build workflows that extract and structure survey requirements from source documents.</p><br></li><li><p>Draft surveys within internal tooling based on extracted requirements.</p><br></li><li><p>Identify unclear requirements and route them to appropriate reviewers.</p><br></li><li><p>Improve AI-assisted translation workflows.</p><br></li><li><p>Support selective re-translation of modified survey questions.</p><br></li><li><p>Implement quality checks and human review steps.</p><br></li><li><p>Build on or replace existing internal tools while maintaining required data-handling and security standards.</p><br></li></ul>Fielding & Audience Targeting<ul><li><p>Improve workflows for reaching healthcare professionals based on specialty, country, screening criteria, exclusions, and participation history.</p><br></li><li><p>Monitor survey responses and identify surveys at risk of missing required volume or timelines.</p><br></li><li><p>Recommend appropriate next actions based on fielding performance.</p><br></li><li><p>Support fielding activity managed through Salesforce.</p><br></li><li><p>Improve how incentives are set to drive timely responses.</p><br></li><li><p>Work alongside the existing AI screener-matching tool rather than rebuilding it.</p><br></li></ul>Systems Integration & Collaboration<ul><li><p>Connect AI workflows with homegrown survey platforms and Salesforce.</p><br></li><li><p>Work with internal engineers on deeper platform changes when required.</p><br></li><li><p>Collaborate directly with Delivery, Operations, and Engineering teams.</p><br></li><li><p>Translate complex workflows from non-technical operators into practical tools they can use.</p><br></li><li><p>Influence stakeholders across teams without direct management authority.</p><br></li></ul>Measurement & Optimization<ul><li><p>Track workflow adoption, response rates, turnaround time, and time saved against established baselines.</p><br></li><li><p>Monitor production workflows and refine them with workflow owners.</p><br></li><li><p>Use measurable results to guide improvements and prioritize future AI initiatives.</p><br></li></ul>QualificationsExperience<ul><li><p><strong>5+ years of software engineering experience</strong>, including <strong>2+ years building and deploying AI-powered workflows, agents, or automation in production business environments</strong>.</p><br></li><li><p>Experience completing an agent-first redesign of a real business workflow, including establishing a baseline, redesigning the process, defining human responsibilities, and measuring results.</p><br></li><li><p>Hands-on LLM experience with document extraction, classification, structured outputs, workflow routing, and agentic task execution.</p><br></li><li><p>Experience evaluating non-deterministic systems.</p><br></li><li><p>Production engineering experience with Python and at least one typed programming language.</p><br></li><li><p>Experience integrating CRMs, internal tools, APIs, and data systems.</p><br></li><li><p>Experience building human approvals, review queues, exception handling, and quality controls into production systems.</p><br></li><li><p>Proven experience working directly with non-technical operators and translating complex workflows into practical tools.</p><br></li><li><p>Ability to work from directional guidance and influence stakeholders without direct management authority.</p><br></li><li><p>BS in Computer Science or a related field, or equivalent practical experience.</p><br></li><li><p>Ability to travel occasionally to the US.</p><br></li><li><p>Working VISA.</p><br></li></ul>Skills<ul><li><p>Strong Python development skills and experience with at least one typed language.</p><br></li><li><p>Strong understanding of LLM-powered workflows, AI agents, and production automation.</p><br></li><li><p>Ability to work with document extraction, classification, structured outputs, workflow routing, and agentic task execution.</p><br></li><li><p>Ability to evaluate and monitor non-deterministic AI systems.</p><br></li><li><p>Strong integration skills across APIs, webhooks, CRMs, internal tools, and data systems.</p><br></li><li><p>Ability to design human-in-the-loop controls, approval checkpoints, review queues, guardrails, audit trails, and exception handling.</p><br></li><li><p>Ability to establish measurable workflow baselines and evaluate automation impact.</p><br></li><li><p>Ability to document systems, workflow logic, prompts, and operating procedures.</p><br></li></ul>Preferred Experience<ul><li><p>Salesforce, including workflows, data structures, outreach, and activity tracking.</p><br></li><li><p>C#/.NET, React, and TypeScript environments.</p><br></li><li><p>Connecting AI workflows with homegrown platforms.</p><br></li><li><p>Healthcare, market research, survey operations, or other regulated and data-sensitive environments.</p><br></li><li><p>Multilingual or translation workflows.</p><br></li><li><p>Zapier or similar automation platforms.</p><br></li><li><p>LLM observability, prompt and version management, and reliability testing.</p><br></li></ul>Technical Environment<ul><li><p>C#/.NET</p><br></li><li><p>React</p><br></li><li><p>TypeScript</p><br></li><li><p>AWS</p><br></li><li><p>Salesforce</p><br></li><li><p>Zapier</p><br></li><li><p>Amazon Bedrock</p><br></li><li><p>AgentCore</p><br></li><li><p>Claude models</p><br></li><li><p>MCP</p><br></li><li><p>Redshift</p><br></li><li><p>Databricks</p><br></li></ul>What Success Looks LikeFirst 30 Days<ul><li><p>Spend time with Delivery teams in the U.S. and Mexico.</p><br></li><li><p>Build relationships across Delivery, Operations, and Engineering.</p><br></li><li><p>Map vendor engagement, survey creation, and fielding workflows, including baselines, decision points, and required approvals.</p><br></li><li><p>Establish a phased implementation plan with vendor engagement as the first pilot.</p><br></li></ul>Opportunity<p>The <strong>Forward Deployed AI Engineer, Delivery and Operations</strong> will have the opportunity to redesign operational workflows around production AI agents rather than simply adding AI capabilities to existing processes.</p><br><p>The role provides hands-on ownership across discovery, workflow design, engineering, integrations, controls, deployment, evaluation, and optimization, with opportunities to expand AI automation across Delivery operations.</p><br><strong><u>Application Process:</u></strong>To be considered for this role these steps need to be followed:<ul><li><p>Fill in the application form</p><br></li><li><p>Record a video showcasing your skill sets</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
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We are seeking an Employee Experience Lead to design, implement and continuously improve the end-to-end employee experience across VOIS. You will align employee journeys with business strategy, the desired VOIS culture, the digital and workplace experience agenda, and the organisation’s transformation priorities.<br>
Acting as the Centre of Expertise lead for Employee Experience, you will use employee insights, feedback and data to improve engagement, productivity, retention and organisational effectiveness. You will work collaboratively across HR, Technology, Property, Health & Safety, Communications and business leadership to deliver practical, human-centred and scalable improvements across multiple geographies and national cultures<br>
<br><br><br><b>What you’ll do</b>
<br>Define and implement a VOIS-wide employee experience framework anchored in the Employee Value Proposition.Use business needs, data, employee feedback and insight to identify experience priorities.Establish a consistent approach across VOIS Centres while accommodating relevant local needs.Translate the Employee Value Proposition into practical choices across culture, communications, workplace and employee experience.<br>
Design and improve key moments across the employee lifecycle.Partner with HR teams to enhance onboarding, development, career growth, mobility and offboarding.Identify and remove friction affecting employee effectiveness, engagement and satisfaction.Embed employee-centred design principles into HR programmes and processes.Work with Talent Acquisition, Culture, Internal Communications and other stakeholders to create coherent employee journeys.<br>
Partner with HR, Technology, Property and business stakeholders to reflect evolving AI-enabled ways of working, technology and workplace design in the employee experience agenda.Translate technology-driven change into accessible employee journeys, adoption requirements, engagement activities and feedback loops.Work with the Property Team to help workplace environments support collaboration, culture and new ways of working.Collaborate with Health & Safety and other stakeholders so that relevant wellbeing considerations inform employee experience interventions.Identify and address experience friction resulting from new technologies, AI-enabled work and workplace change.<br>
Lead employee-listening mechanisms, feedback collection and insight generation.Develop engaging approaches to understanding the colleague voice beyond standard surveys where appropriate.Analyse feedback, engagement data and experience insights to identify trends, root causes and opportunities.Help leaders and HR teams translate insights into meaningful and measurable action.Partner with Group stakeholders while ensuring VOIS-specific needs remain visible.Ensure employee listening results in visible action, stronger trust and continuous improvement<br>
Develop employee experience metrics and reporting frameworks.Track outcomes, programme effectiveness and progress against agreed measures.Use evidence to prioritise improvements and support decision-making.Benchmark relevant practices and emerging trends, including AI-enabled and workplace-related employee experience.<br>
Collaborate with Group HR, Employee Experience, Health & Safety and other Centre of Expertise stakeholders.Share insights, make use of relevant good practice and ensure VOIS priorities are represented in broader people initiative<br>
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<br><br><br><b>Who you are</b>
<br>You have strong experience in employee experience, employee engagement or organisational effectiveness.<br>
You have designed employee journeys and people-focused solutions across the employee lifecycle.<br>
You have delivered outcomes across multiple geographies, national cultures and complex matrix organisations.<br>
You bring strong analytical, insight-generation and problem-solving skills.<br>
You can translate employee feedback, business priorities and data into practical improvements.<br>
You understand how employee experience connects with culture, talent priorities and the Employee Value Proposition.<br>
You collaborate effectively across HR, Communications, Property, Health & Safety, Group functions and business leadership.<br>
You understand how AI-enabled work, technology adoption and workplace environments influence engagement and productivity.You can align multiple stakeholder agendas into coherent plans and practical activation.You communicate clearly and can support change adoption and stakeholder engagement.You balance strategic thinking with practical execution and continuous improvement.You care about creating employee-centred experiences that improve organisational performance.<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br><br><b>What skills you will learn</b>
<br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
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<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Classical grandeur in the heart of Cairo. Flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the centre of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our First Nile Boat, offering panoramic Nile views and brilliant international cuisine.<br><br><p><b><span>About Four Seasons:</span></b></p><br><br><br><p><span>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. </span></p><br><br><p><span>We know that the best way to enable our people to deliver these exceptional guest experiences is through a world class employee experience and company culture.</span></p><br><br><br><p><b><span>About the location:</span></b></p><br><br><br><p><span>Nile side Egyptian glamour; a sleek setting, our Hotel embodies modern Cairo and its unique cosmopolitan flare. On one side, the Nile glistens in the sun; on the other, a garden view buzzes with life. This stunning r hotel opened in 2002 and has a combination of classic hotel design. Our hotel is connected to a shopping mall, it has 269 unit, a heated swimming pool, Spa and Fitness Center, and 11 food and beverage venues.</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is flanked by zoological gardens and the western bank of the Nile, our address in Giza’s prestigious First Mall complex puts you in the center of it all. Catch a glimpse of the river or the Great Pyramids from your room as you head out to explore the ancient wonders, or spend the day by the pool, indulging in an aromatic massage once reserved for Egyptian royalty. Or opt for shopping in the high-end boutiques at the First Mall or experience the best of gastronomy aboard our newly opened First Nile Boat, offering panoramic Nile views and brilliant international cuisine.</span></p><br><br><br><br><p><b><span>Rooms Controller</span></b></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence</span></p><br><br><br><p><span>Four Seasons Hotel Cairo at The First Residence is looking for a talented and experienced <b>[Rooms Controller] </b>who shares our passion for excellence and is enthusiastic about creating the ultimate experience.</span></p><br><br><br><p><b><span>About the role:</span></b></p><br><br><p><span>Rooms Controller who shares our passion for excellence and is enthusiastic about creating the ultimate experience. </span></p><br><br><br><p><b><span>What You Will Do </span></b></p><br><br><br><p>- Assign rooms according to guest requests and preferences whenever possible.</p><br><br><p>- Pre-register designated guests and prepare key packets.</p><br><br><p>- Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff.</p><br><br><p>- Confirm reservations and cancellations. Review out-of-order rooms daily.</p><br><br><p>- Ensure rates match market codes and document exceptions.</p><br><br><p>- Verify and adjust billing for guests.</p><br><br><p>- File guest paperwork or documentation.</p><br><br><p>- Set up/process all guest check-ins/check-outs.</p><br><br><p>- Activate room keys.</p><br><br><p>- Secure valid payments.</p><br><br><p>- Identify any over-commitments. Perform duplicate reservation checks; block rooms.</p><br><br><p>- Run daily reports.</p><br><br><p>- Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.</p><br><br><p>- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.</p><br><br><p>- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.</p><br><br><p>- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.</p><br><br><p>- Coordinate tasks and work with other departments.</p><br><br><p>- Serve as a departmental role model. Develop and maintain positive working relationships with others; support team to reach common goals.</p><br><br><p>- Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems.</p><br><br><br><p><b><span>What You Bring</span></b></p><br><br><br><ul><li><span>Requires a working knowledge of division operations.</span></li><li><span>Working knowledge is generally learned on-the-job.</span></li><li><span>Requires ability to operate computer equipment and other <b>[Department]</b> systems.</span></li><li><span>Requires reading, writing and oral proficiency in the English language.</span></li><li><span>More than 1 year experience.</span></li><li><b>Native Arabic Speaker </b></li><li><b>Have authorization of citizenship</b></li></ul><br><p><b><span>What We Offer:</span></b></p><br><br><br><ul><li><span>Competitive salary, wages, and a comprehensive benefits package</span></li><li><span>Excellent training and development opportunities</span></li><li><span>Complimentary dry cleaning for employee uniforms/ business attire. </span></li><li><span>Complimentary employee meals</span></li><li><span>Complimentary stays at Four Seasons properties (based on availability), with discounted meals.</span></li><li><span>Dental and medical/disability/life insurance</span></li><li><span>Retirement pension plan</span></li><li><span>Employee service awards</span></li><li><span>Annual employee party/social and sports events</span></li></ul><br><br><p><b><span>Schedule & Hours</span></b></p><br><br><p><span>Full–time job with 5 working days a week. For Supervisor & Managers</span></p><br><br><p><span>Full–time job with 44 working hours a week. For Line Employees</span></p><br><br><br><br><br><br><br><br><br><br><br> </div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<p>#VOIS #BeUnrivalled #CreateTheFuture</p>
<h4>About this role</h4>
<p>We are seeking an Employee Experience Lead to design, implement and continuously improve the end-to-end employee experience across VOIS. You will align employee journeys with business strategy, the desired VOIS culture, the digital and workplace experience agenda, and the organisation’s transformation priorities.</p>
<p>Acting as the Centre of Expertise lead for Employee Experience, you will use employee insights, feedback and data to improve engagement, productivity, retention and organisational effectiveness. You will work collaboratively across HR, Technology, Property, Health & Safety, Communications and business leadership to deliver practical, human-centred and scalable improvements across multiple geographies and national cultures.</p>
<h4>What you’ll do</h4>
<ul>
<li>Define and implement a VOIS-wide employee experience framework anchored in the Employee Value Proposition.</li>
<li>Use business needs, data, employee feedback and insight to identify experience priorities.</li>
<li>Establish a consistent approach across VOIS Centres while accommodating relevant local needs.</li>
<li>Translate the Employee Value Proposition into practical choices across culture, communications, workplace and employee experience.</li>
<li>Design and improve key moments across the employee lifecycle.</li>
<li>Partner with HR teams to enhance onboarding, development, career growth, mobility and offboarding.</li>
<li>Identify and remove friction affecting employee effectiveness, engagement and satisfaction.</li>
<li>Embed employee-centred design principles into HR programmes and processes.</li>
<li>Work with Talent Acquisition, Culture, Internal Communications and other stakeholders to create coherent employee journeys.</li>
<li>Partner with HR, Technology, Property and business stakeholders to reflect evolving AI-enabled ways of working, technology and workplace design in the employee experience agenda.</li>
<li>Translate technology-driven change into accessible employee journeys, adoption requirements, engagement activities and feedback loops.</li>
<li>Work with the Property Team to help workplace environments support collaboration, culture and new ways of working.</li>
<li>Collaborate with Health & Safety and other stakeholders so that relevant wellbeing considerations inform employee experience interventions.</li>
<li>Identify and address experience friction resulting from new technologies, AI-enabled work and workplace change.</li>
<li>Lead employee-listening mechanisms, feedback collection and insight generation.</li>
<li>Develop engaging approaches to understanding the colleague voice beyond standard surveys where appropriate.</li>
<li>Analyse feedback, engagement data and experience insights to identify trends, root causes and opportunities.</li>
<li>Help leaders and HR teams translate insights into meaningful and measurable action.</li>
<li>Partner with Group stakeholders while ensuring VOIS-specific needs remain visible.</li>
<li>Ensure employee listening results in visible action, stronger trust and continuous improvement.</li>
<li>Develop employee experience metrics and reporting frameworks.</li>
<li>Track outcomes, programme effectiveness and progress against agreed measures.</li>
<li>Use evidence to prioritise improvements and support decision-making.</li>
<li>Benchmark relevant practices and emerging trends, including AI-enabled and workplace-related employee experience.</li>
<li>Collaborate with Group HR, Employee Experience, Health & Safety and other Centre of Expertise stakeholders.</li>
<li>Share insights, make use of relevant good practice and ensure VOIS priorities are represented in broader people initiatives.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You have strong experience in employee experience, employee engagement or organisational effectiveness.</li>
<li>You have designed employee journeys and people-focused solutions across the employee lifecycle.</li>
<li>You have delivered outcomes across multiple geographies, national cultures and complex matrix organisations.</li>
<li>You bring strong analytical, insight-generation and problem-solving skills.</li>
<li>You can translate employee feedback, business priorities and data into practical improvements.</li>
<li>You understand how employee experience connects with culture, talent priorities and the Employee Value Proposition.</li>
<li>You collaborate effectively across HR, Communications, Property, Health & Safety, Group functions and business leadership.</li>
<li>You understand how AI-enabled work, technology adoption and workplace environments influence engagement and productivity.</li>
<li>You can align multiple stakeholder agendas into coherent plans and practical activation.</li>
<li>You communicate clearly and can support change adoption and stakeholder engagement.</li>
<li>You balance strategic thinking with practical execution and continuous improvement.</li>
<li>You care about creating employee-centred experiences that improve organisational performance.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<p>What skills you will learn</p>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p>
<p>#JDEnhancedByTARA</p>
<p>Follow us on social media</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
We are seeking a Senior AI & Automation Engineer to join VOIS, contributing to cyber security innovation initiatives through the development of AI-driven solutions. This role is ideal for an individual with strong software engineering expertise who is passionate about applying AI to real-world cyber security challenges, including automation, threat detection, and decision support.<br>
The role combines software engineering, cloud development, and AI security, providing the opportunity to build prototypes, create reusable engineering components, and support the evolution of AI capabilities within a large-scale enterprise environment. A strong focus on secure-by-design principles, Responsible AI, and scalable cloud-native architectures is essential.<br>
<br><br><br><b>What you’ll do</b>
<br>Design and develop Python-based applications and services to support AI-driven cyber security use cases.<br>
Build, expose, and integrate REST APIs into cyber security workflows and enterprise platforms.<br>
Develop and deploy cloud-native solutions across Azure, AWS, or GCP environments.Implement, manage, and optimise containerised applications using Docker and Kubernetes.<br>
Contribute to innovation projects by prototyping, validating, and delivering AI-enabled cyber security solutions.<br>
Apply Responsible AI principles, ensuring solutions are secure, compliant, and aligned with risk management requirements.<br>
Develop reusable engineering assets, including reference implementations, patterns, and technical components.<br>
Collaborate with cyber security specialists, architects, and innovation teams to transform concepts into practical solutions.<br>
Produce technical documentation and support knowledge-sharing activities to encourage wider adoption and capability development.<br>
Contribute to secure system design practices and AI security initiatives within the organisation.<br><br><br><b>Who you are</b>
<br>
<ul>
<li>3-6 years of experience using Python to develop automation solutions and AI-enabled services.</li>
<li>Strong experience building and integrating REST APIs within enterprise environments.</li>
<li>Hands-on experience with cloud platforms such as Azure, AWS, or GCP.</li>
<li>Practical experience with containerisation and orchestration technologies, including Docker and Kubernetes.</li>
<li>Good understanding of software engineering principles, scalable architectures, and system design.</li>
<li>Exposure to AI/ML technologies or Large Language Model (LLM)-based applications.</li>
<li>Awareness of Responsible AI practices, guardrails, and AI risk mitigation techniques.</li>
<li>Foundational understanding of cyber security concepts and secure-by-design approaches.</li>
<li>Comfortable working in innovation-focused environments with evolving priorities and experimental technologies.</li>
<li>Strong collaboration, communication, and stakeholder engagement skills.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>Strong knowledge of Google Cloud Platform (GCP).</li>
<li>Experience with LLM frameworks such as LangChain or LlamaIndex.</li>
<li>Familiarity with DevSecOps practices and CI/CD pipelines.</li>
<li>Experience contributing to innovation, prototyping, or research-led initiatives.</li>
<li>Knowledge of cloud security, identity management, and secure-by-design principles.</li>
</ul>
<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work on cutting-edge AI and cyber security innovation projects within a global enterprise environment.<br>
Exposure to emerging AI technologies, cloud-native development, and advanced automation use cases.<br>
Collaboration with cyber security experts, architects, and innovation teams across a diverse international organisation.<br>
Ability to influence the development of reusable AI and engineering capabilities that can be adopted at scale.<br>
A dynamic environment that encourages experimentation, learning, and continuous improvement.<br><br><br><b>What skills you will learn</b>
<br>Advanced application of AI and Large Language Models in enterprise cyber security use cases.<br>
Responsible AI governance, guardrails, and secure AI implementation practices.<br>
Cloud-native architecture design and deployment across major hyperscale cloud providers.<br>
Secure software engineering and cyber security innovation methodologies.<br>
Container orchestration, automation frameworks, and modern DevSecOps practices.Enterprise-scale solution design, innovation delivery, and technical leadership capabilities.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/<br>
Facebook: https://www.facebook.com/voisglobal<br>
Instagram: https://www.instagram.com/voisglobal/<br>
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Technology Business Relationship Partner to act as the primary point of contact between Technology VOIS and internal business customers. This role is responsible for building strategic stakeholder relationships, understanding customer strategies and business challenges, identifying growth opportunities, and ensuring Technology VOIS services deliver measurable business value.</p>
<p>The role spans the full service lifecycle, including opportunity identification, business case development, service transition, operational governance, financial accountability, customer satisfaction management, and continuous service improvement. The successful candidate will work closely with senior stakeholders, including CIO-level contacts, to align technology services with business objectives and drive long-term strategic partnerships.</p>
<h4>What you’ll do</h4>
<ul>
<li>Build and maintain strong strategic relationships with senior stakeholders across Technology VOIS and internal customer organisations.</li>
<li>Act as the single point of contact for customer enquiries, issues, and escalations.</li>
<li>Understand customer technology strategies, business priorities, challenges, and growth opportunities.</li>
<li>Represent customer needs in service design, service portfolios, and service offerings.</li>
<li>Develop strategic account plans and account development plans.</li>
<li>Identify and manage a pipeline of commercially viable business opportunities.</li>
<li>Lead demand management, change management, and governance processes.</li>
<li>Own the end-to-end preparation, management, and sign-off of business cases for services.</li>
<li>Oversee service transitions and act as an escalation point during transition and business-as-usual operations.</li>
<li>Monitor service performance against agreed SLAs and KPIs and drive service improvement initiatives.</li>
<li>Act as the voice of the customer by reporting, managing, and escalating service quality issues where required.</li>
<li>Initiate and manage change requests through internal governance processes.</li>
<li>Ensure effective financial governance, including budgeting, charging, forecasting, and recharge accuracy.</li>
<li>Support business transformation and cost optimisation initiatives across Technology VOIS.</li>
<li>Manage customer improvement plans and service recovery actions to enhance customer satisfaction.</li>
<li>Own governance activities, including monthly operational reviews, service reporting, financial reporting, and customer meetings.</li>
<li>Prepare and lead monthly governance meetings focused on service performance, strategic initiatives, opportunity pipelines, and financial updates.</li>
<li>Prepare and facilitate quarterly steering committee meetings with Technology VOIS leadership and customer executives.</li>
<li>Drive customer satisfaction outcomes and contribute to annual customer survey results.</li>
<li>Generate, maintain, and continuously improve customer account plans and strategic engagement frameworks.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Demonstrated strategic thinking and business planning capabilities.</li>
<li>Experience in IT strategic relationship management and stakeholder engagement.</li>
<li>Strong background in account management, business development, or technology consultancy.</li>
<li>Knowledge of IT service management principles and practices.</li>
<li>Experience managing financial governance, budgeting, and commercial performance.</li>
<li>Broad and strong understanding of technology and IT service environments.</li>
<li>Experience in technology account management or consulting roles.</li>
<li>Knowledge of ITIL frameworks and service management disciplines.</li>
<li>Strong organisational skills with rigorous follow-through and reliable execution of actions.</li>
<li>Excellent communication, influencing, and relationship-building skills.</li>
<li>Ability to manage multiple stakeholders and priorities in a dynamic environment.</li>
<li>Experience supporting governance forums, service reviews, and executive-level reporting.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work directly with senior business and technology leaders across multiple markets and group functions.</li>
<li>Exposure to strategic decision-making, transformation programmes, and technology service innovation.</li>
<li>Ownership of customer portfolios and the ability to influence long-term business outcomes.</li>
<li>A collaborative environment focused on continuous improvement and customer success.</li>
<li>Cross-functional engagement across technology, finance, operations, and commercial teams.</li>
<li>Opportunity to contribute to large-scale business transformation and cost optimisation initiatives.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced stakeholder and executive relationship management.</li>
<li>Strategic account planning and opportunity management.</li>
<li>Commercial business case development and financial governance.</li>
<li>Demand management and change governance processes.</li>
<li>Service transition and operational governance leadership.</li>
<li>Customer experience and service performance management.</li>
<li>Executive reporting and steering committee facilitation.</li>
<li>Technology service portfolio management and continuous improvement practices.</li>
</ul>
<h4>VOIS Equal Opportunity Employer Commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a highly motivated Technical Product Owner & Scrum Master to support products and agile delivery initiatives serving the German market. This role combines product ownership, agile delivery leadership, and technical collaboration to ensure business requirements are translated into high-quality, development-ready solutions. The successful candidate will act as the key link between business stakeholders and engineering teams, driving backlog management, delivery execution, stakeholder alignment, and continuous improvement. The role is particularly suited to individuals with a strong understanding of AI technologies, Generative AI, software development practices, and Agile ways of working.<br><br><br><b>What you’ll do</b>
<br>Own and manage the product backlog, ensuring alignment with business objectives, delivery commitments, and team readiness.<br>
Partner with business Product Owners and stakeholders to understand, clarify, refine, and translate requirements into clear user stories, acceptance criteria, and development-ready work items.<br>
Serve as the primary connection between stakeholders and development teams, ensuring shared understanding and successful delivery of requirements.<br>
Collaborate closely with developers on a day-to-day basis to support requirement clarification and implementation.<br>
Facilitate Agile ceremonies including Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement sessions.<br>
Promote Agile best practices while maintaining a pragmatic, delivery-focused mindset.Identify and remove delivery impediments, manage dependencies, and proactively address risks.Monitor sprint progress and communicate delivery status, priorities, risks, and outcomes to stakeholders.<br>
Foster collaboration, transparency, accountability, and continuous improvement across business and technical teams.<br>
Support AI-related product discussions, capability planning, and delivery activities by applying knowledge of emerging AI technologies and trends.<br>
Work effectively with distributed and international teams to achieve delivery objectives.<br><br><br><b>Who you are</b>
<br>
<ul>
<li>Proven experience as a Technical Product Owner, Scrum Master, or a similar Agile delivery professional.</li>
<li>Strong knowledge of AI technologies, Generative AI, and AI-enabled products, with the ability to apply these concepts within product delivery.</li>
<li>Solid understanding of software development principles, system integrations, APIs, and modern engineering practices.</li>
<li>Hands-on experience managing product backlogs and converting business requirements into actionable delivery plans.</li>
<li>Excellent stakeholder management, communication, and workshop facilitation skills.</li>
<li>Experience working collaboratively with software development teams in Agile environments.</li>
<li>Strong analytical and problem-solving capabilities with the confidence to facilitate decision-making in fast-paced settings.</li>
<li>Ability to balance business priorities, technical considerations, and delivery constraints effectively.</li>
</ul>
<strong>Nice to have:</strong><br>
<ul>
<li>Experience supporting German stakeholders, customers, or Product Owners.</li>
<li>German language proficiency.</li>
<li>Scrum and/or Product Owner certifications such as PSM, CSM, PSPO, CSPO, or equivalent.</li>
<li>Experience working with geographically distributed or global teams.</li>
</ul>
<br><br><br><b>Not a perfect fit?</b>
<br>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.<br><br><br><b>What's in it for you</b>
<br>Opportunity to work on AI-driven products and solutions supporting an international market.<br>
Exposure to complex stakeholder environments across business and technology domains.<br>
Experience influencing product strategy, delivery priorities, and agile transformation initiatives.<br>
Collaboration with cross-functional engineering, product, and business teams across multiple locations.<br>
Opportunity to contribute to innovative solutions while developing expertise in emerging AI technologies.<br><br><br><b>What skills you will learn</b>
<br>Advanced product backlog ownership and prioritisation techniques.<br>
Practical application of Generative AI and AI-powered product delivery concepts.<br>
Stakeholder management and business-to-technology translation skills.<br>
Agile delivery leadership and facilitation across international teams.<br>
Risk management, dependency management, and delivery governance practices.<br>
Enhanced knowledge of software architecture, APIs, integrations, and modern engineering approaches.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/<br>
Facebook: https://www.facebook.com/voisglobal<br>
Instagram: https://www.instagram.com/voisglobal/<br>
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-09-15&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-VA-ALEXANDRIA-7900-CUST ~ 7900 Telegraph Rd ~ 7900-CUST (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>TS/SCI with CI Poly - Current&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><br><p>At RTX, the world’s largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.<br>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>Raytheon is seeking an organized and energetic Senior Systems Engineer to join our team. The chosen candidate will work within the program which supports a proprietary customer with operational support to 24/7 Operations. This position will provide technical expertise, analysis, and engineering support to the Program. This position requires system engineering, analytical and problem-solving skills in a team environment. <b>Location</b>: Alexandria, Virginia.</p><br><br><br><p><b>What You Will Do </b></p><br><br><ul><li>Support as a technical liaison with customers and demonstrate project leadership skills collaborating across customer and contractor boundaries.</li><li>Perform in a high tempo, dynamic small team environment, closely integrated with customers and contractors.</li><li>Routinely called upon to support major projects that support the program/customer.</li><li>Develop and implement solutions to complex problems.</li><li>Technically minded problem-solver, be able to focus on the task at hand, follow-through on the prescribed plan, flexible and think under pressure.</li><li>Capture, analyze, and present systems performance metrics.</li><li>Support Concept of Operations (CONOP) updates and provide applicable improvements.</li><li>Functionally utilize systems related, discrepancy reporting, and data analysis tools (i.e. SPLUNK, KIBANA, etc.)</li></ul><br><p><b>Qualifications You Must Have </b></p><br><br><ul><li>Typically requires a Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM preferred) and a minimum of 8 years of prior engineering experience or equivalent experience.</li><li>Experience with sensemaking applications and tools</li><li>Experience with data analytics.</li><li>Experience executing presentations</li><li>Experience with general data capture and visualization tools</li><li><b>An active and transferable TS/SCI CI Poly U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for the required security clearance.</b></li></ul><br><p><b>Qualifications We Prefer </b></p><br><br><ul><li>Experience with metrics, log analysis, and data capture.</li><li>Experience with general and regression system testing.</li><li>Experience with discrepancy tracking and management.</li><li>Multi-domain experience</li><li>Experience involving customer engagement and briefing</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible – Relocation assistance available</li></ul><br><p><b>Learn More & Apply Now!</b></p><br><br><ul><li><u>Please consider the following role type definition as you apply for this role. </u></li><li><u>Onsite</u>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</li></ul><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>
We are seeking a Senior AI & Automation Engineer to join VOIS, contributing to cyber security innovation initiatives through the development of AI-driven solutions. This role is ideal for an individual with strong software engineering expertise who is passionate about applying AI to real-world cyber security challenges, including automation, threat detection, and decision support.<br>
The role combines software engineering, cloud development, and AI security, providing the opportunity to build prototypes, create reusable engineering components, and support the evolution of AI capabilities within a large-scale enterprise environment. A strong focus on secure-by-design principles, Responsible AI, and scalable cloud-native architectures is essential.<br>
<br><br><br><b>What you’ll do</b>
<br>Design and develop Python-based applications and services to support AI-driven cyber security use cases.<br>
Build, expose, and integrate REST APIs into cyber security workflows and enterprise platforms.<br>
Develop and deploy cloud-native solutions across Azure, AWS, or GCP environments.Implement, manage, and optimise containerised applications using Docker and Kubernetes.<br>
Contribute to innovation projects by prototyping, validating, and delivering AI-enabled cyber security solutions.<br>
Apply Responsible AI principles, ensuring solutions are secure, compliant, and aligned with risk management requirements.<br>
Develop reusable engineering assets, including reference implementations, patterns, and technical components.<br>
Collaborate with cyber security specialists, architects, and innovation teams to transform concepts into practical solutions.<br>
Produce technical documentation and support knowledge-sharing activities to encourage wider adoption and capability development.<br>
Contribute to secure system design practices and AI security initiatives within the organisation.<br><br><br><b>Who you are</b>
<br>
<ul>
<li>3-6 years of experience using Python to develop automation solutions and AI-enabled services.</li>
<li>Strong experience building and integrating REST APIs within enterprise environments.</li>
<li>Hands-on experience with cloud platforms such as Azure, AWS, or GCP.</li>
<li>Practical experience with containerisation and orchestration technologies, including Docker and Kubernetes.</li>
<li>Good understanding of software engineering principles, scalable architectures, and system design.</li>
<li>Exposure to AI/ML technologies or Large Language Model (LLM)-based applications.</li>
<li>Awareness of Responsible AI practices, guardrails, and AI risk mitigation techniques.</li>
<li>Foundational understanding of cyber security concepts and secure-by-design approaches.</li>
<li>Comfortable working in innovation-focused environments with evolving priorities and experimental technologies.</li>
<li>Strong collaboration, communication, and stakeholder engagement skills.</li>
</ul>
<strong>Nice to have</strong><br>
<ul>
<li>Strong knowledge of Google Cloud Platform (GCP).</li>
<li>Experience with LLM frameworks such as LangChain or LlamaIndex.</li>
<li>Familiarity with DevSecOps practices and CI/CD pipelines.</li>
<li>Experience contributing to innovation, prototyping, or research-led initiatives.</li>
<li>Knowledge of cloud security, identity management, and secure-by-design principles.</li>
</ul>
<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work on cutting-edge AI and cyber security innovation projects within a global enterprise environment.<br>
Exposure to emerging AI technologies, cloud-native development, and advanced automation use cases.<br>
Collaboration with cyber security experts, architects, and innovation teams across a diverse international organisation.<br>
Ability to influence the development of reusable AI and engineering capabilities that can be adopted at scale.<br>
A dynamic environment that encourages experimentation, learning, and continuous improvement.<br><br><br><b>What skills you will learn</b>
<br>Advanced application of AI and Large Language Models in enterprise cyber security use cases.<br>
Responsible AI governance, guardrails, and secure AI implementation practices.<br>
Cloud-native architecture design and deployment across major hyperscale cloud providers.<br>
Secure software engineering and cyber security innovation methodologies.<br>
Container orchestration, automation frameworks, and modern DevSecOps practices.Enterprise-scale solution design, innovation delivery, and technical leadership capabilities.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/<br>
Facebook: https://www.facebook.com/voisglobal<br>
Instagram: https://www.instagram.com/voisglobal/<br>
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Who we are</b>
<br></span><p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. <br>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. <br>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. <br>#VOIS #BeUnrivalled #CreateTheFuture</p><br><br><br><b>About this Role</b>
<br>We are seeking a hands-on AI & Cyber Security Automation Engineer to contribute to VOIS New Technologies and Innovation initiatives focused on advancing cyber security through AI-driven solutions. This role is ideal for individuals with experience in Python development, cloud technologies, APIs, and containerised environments who are passionate about applying AI to real-world cyber security challenges. The successful candidate will help design, build, and validate innovative solutions for automation, detection, and decision support while ensuring secure-by-design principles, Responsible AI practices, and reusable engineering standards are embedded throughout the development lifecycle.<br><br><br><b>What you’ll do</b>
<br>Design and develop Python-based applications and services that support AI-enabled cyber security use cases.<br>
Build, consume, and maintain REST APIs to integrate AI capabilities into cyber security workflows and enterprise platforms.<br>
Develop and deploy cloud-native solutions using Azure, AWS, or GCP, with GCP experience considered a strong advantage.<br>
Implement, manage, and optimise solutions in containerised environments using Docker and Kubernetes.<br>
Contribute to innovation initiatives by prototyping, testing, and validating AI-powered approaches for cyber security automation and threat detection.<br>
Apply Responsible AI principles, safety controls, and risk mitigation measures to ensure secure and compliant AI solutions.<br>
Support the creation of reusable engineering assets, including patterns, frameworks, reference architectures, and technical components.<br>
Collaborate with cyber security specialists, software engineers, architects, and innovation teams to transform ideas into scalable technical solutions.<br>
Produce and maintain technical documentation and share knowledge to support wider adoption across teams.<br>
Contribute to secure system design practices and cloud security initiatives.<br><br><br><b>Who you are</b>
<br>
<ul>
<li>Experience using Python to build automation solutions, software applications, or AI-enabled services.</li>
<li>Experience developing and consuming REST APIs within enterprise environments.</li>
<li>Hands-on experience with cloud platforms such as Azure, AWS, or GCP.</li>
<li>Experience working with Docker and Kubernetes in containerised environments.</li>
<li>Good understanding of software engineering principles, scalability, and system architecture design.</li>
<li>Exposure to AI/ML technologies, Generative AI, or Large Language Model (LLM) applications is advantageous.</li>
<li>Awareness of Responsible AI principles, AI governance, safety controls, and risk management practices.</li>
<li>Foundational understanding of cyber security concepts and secure-by-design methodologies.</li>
<li>Ability to work effectively in innovation-focused environments with evolving priorities and experimentation.</li>
<li>Strong collaboration, stakeholder engagement, and communication skills.</li>
</ul>
Desirable Experience
<ul>
<li>Experience with LLM frameworks such as LangChain or LlamaIndex.</li>
<li>Familiarity with DevSecOps practices, CI/CD pipelines, and software delivery automation.</li>
<li>Experience contributing to innovation, research, proof-of-concept, or prototyping initiatives.</li>
<li>Knowledge of cloud security, identity management, and secure architecture principles.</li>
</ul>
<br><br><br><b>Not a perfect fit?</b>
<br><p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><br><br><br><b>What's in it for you</b>
<br>Opportunity to work on cutting-edge AI and cyber security innovation projects within a global technology organisation.<br>
Exposure to enterprise-scale cloud platforms and modern software engineering practices.<br>
Experience collaborating with multidisciplinary teams across cyber security, engineering, architecture, and innovation functions.<br>
Opportunity to contribute to the development of Responsible AI capabilities within a large-scale enterprise environment.<br>
Hands-on involvement in emerging technologies, experimentation, and rapid prototyping initiatives.<br><br><br><b>What skills you will learn</b>
<br>AI engineering and GenAI application development for cyber security use cases.<br>
Enterprise cloud architecture and cloud-native development practices.<br>
Responsible AI implementation, governance, and security controls.Containerisation and orchestration using Docker and Kubernetes.<br>
DevSecOps and secure software development methodologies.<br>
Cyber security automation, detection engineering, and decision-support systems.<br>
Building scalable APIs and integrating AI services across enterprise platforms.Innovation frameworks, proof-of-concept development, and technical solution validation.<br><br><br><b>VOIS Equal Opportunity Employer Commitment</b>
<br><p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background. </p><br><br><br><b>Join Us</b>
<br><p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. <br>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. <br>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><br><br><br><b>Alert </b>
<br><p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud. <br>#JDEnhancedByTARA</p><br><br><br><b>Follow us on social media</b>
<br>LinkedIn: https://www.linkedin.com/company/vois/<br>
Facebook: https://www.facebook.com/voisglobal<br>
Instagram: https://www.instagram.com/voisglobal/<br>
You can also chat with our employees to learn more about our projects: https://lnkd.in/dpkrcvR2<br><br><br><br>
</div>
<p><h4>Oracle Consulting Services MEA Delivery Team</h4>
<p>Oracle Consulting Services MEA delivery team located in Cairo Egypt, known as Pharos, is growing and expanding its business. We are looking for experienced financial consultants, capable of working with our customers to lead solution delivery development on their Fusion Financials cloud strategies, architectures, and roadmaps, who can join us immediately and grow with us. The candidate should have a very good understanding of Oracle Fusion solutions, industry best practices, multiple business processes or technology designs within a product/technology family.</p>
<p>The financials consultant is responsible for working with our customers to design and configure business solutions leveraging the Oracle Fusion Cloud platform. This will cover functional areas of the Financials portfolio.</p>
<p>The financials consultant should be able to:</p>
<ul>
<li>Operate independently to provide quality work products to an engagement.</li>
<li>Perform complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs.</li>
<li>Apply Oracle methodology, company procedures, and leading practices.</li>
<li>Act as the team lead on projects and conduct effective communication with the management of customer organizations.</li>
<li>Demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements.</li>
</ul>
<p>We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim for building sustainable relationships both internally with our colleagues, externally with our customers and the communities we are part of.</p>
<h4>What Does Oracle’s Consulting Organization Do?</h4>
<p>We deliver Oracle Cloud solutions with speed, efficiency and predictability based on our vast experience of more than 1,500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA & JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients in reducing risk and maximizing their return on investment. We look at our clients’ business holistically to ensure business outcomes and empower continuous innovation.</p>
<p>The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel and personality of the candidate.</p>
<h4>What You’ll Bring</h4>
<ul>
<li>Education level/qualifications: university degree in relevant field</li>
<li>Your enthusiasm, knowledge, and customer-centricity will help us remain the number one cloud company in the world.</li>
<li>Strong financial and functional background</li>
<li>Over 5 years of proven professional experience as practitioner and/or implementation consultant/lead, working with Oracle Financials solutions</li>
<li>Must have at least 3 full lifecycles implementation</li>
<li>Strong awareness of the broad Oracle Financial Cloud applications suite of products and how they integrate together and within the broad Oracle application estate.</li>
<li>Awareness of one or more Oracle Fusion application products available in the market will be a plus.</li>
<li>Proven experience implementing at least three or more of the Oracle Fusion Financials modules: General Ledger (Financial Control and Reporting), Payables Management, Receivables Management, Cash Management/Treasury, Costing, Budgeting and variance analysis, Fixed Assets accounting, physical verification and control, Taxation duties and levies, Consolidation and financial closing, Expenses Management, Advanced Collections, Advanced Access Control, Advanced Financial Control, Financial Reporting and Compliance</li>
<li>Experience in financials business process analysis and design especially for Core Financials in UAE, KSA, and typical integrations</li>
<li>Superior ability to understand, articulate, and address business issues, business drivers and needs.</li>
<li>Able to plan and facilitate design sessions. Able to conceptualize a solution of significant scope, across multiple business processes.</li>
<li>Very good presentation and communication skills</li>
</ul>
<h4>What We Offer</h4>
<ul>
<li>International team with diverse backgrounds</li>
<li>Strong and supportive consulting community</li>
<li>Opportunities for learning and to work with cutting edge technologies.</li>
<li>Conversion to Oracle employee based on results, performance as well as contribution to our results and growth.</li>
</ul>
<h4>Career Level</h4>
<p>N/A</p>
<p>An exciting, high-profile opportunity exists to join our growing Oracle Consulting MEA Delivery team (known internally as Pharos team) as a Senior Principal Financial Consultant or a Financials Workstream Lead for Oracle Cloud implementations across MEA region depending on your experiences. Your role will be to implement Oracle Financials for customers across MEA, and typically involves the following:</p>
<ul>
<li>Work with the project manager and solution architect to plan the financials implementation project workstream.</li>
<li>Analyze customer business requirements, define solution parameters and specifications.</li>
<li>Map requirement with Oracle Fusion capabilities.</li>
<li>Conduct formal workshops with the client to agree the solution design, displaying knowledge of the business environment in defining the customer’s needs.</li>
<li>Work with offshore and/or local team to configure the solution.</li>
<li>Support business comparison test plans and activities.</li>
<li>Assess business and technical impacts of solutions.</li>
<li>Perform software version control and maintain periodic compilation schedule.</li>
<li>Conduct the knowledge transfer to the customer.</li>
<li>Ensure project accomplishment on time, on quality, as contracted, and meeting customer satisfaction.</li>
<li>Act as a mentor to coach and train junior consultants.</li>
</ul>
<h4>Career Level</h4>
<p>N/A</p>
<p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p>
<p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p>
<p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, please let us know through the appropriate internal channels.</p>
<p>Oracle is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p></p><p></p>
<p><h4>Oracle Consulting Services MEA Delivery Team</h4>
<p>The Oracle Consulting Services MEA delivery team located in Cairo, Egypt, known as Pharos, is growing and expanding its business. We are looking for experienced financial consultants capable of working with our customers to lead solution delivery development on their Fusion Financials cloud strategies, architectures, and roadmaps, who can join us immediately and grow with us. The candidate should have a very good understanding of Oracle Fusion solutions, industry best practices, and multiple business processes or technology designs within a product/technology family.</p>
<p>The financials consultant is responsible for working with our customers to design and configure business solutions leveraging the Oracle Fusion Cloud platform. This will cover functional areas of the financials portfolio.</p>
<p>The financials consultant should be able to:</p>
<ul>
<li>Operate independently to provide quality work products to an engagement.</li>
<li>Perform complex duties and tasks that need independent judgment to implement Oracle products and technology to meet customer needs.</li>
<li>Apply Oracle methodology, company procedures, and leading practices.</li>
<li>Act as the team lead on projects and conduct effective communication with the management of customer organizations.</li>
<li>Demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements.</li>
</ul>
<p>We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim to build sustainable relationships both internally with our colleagues, externally with our customers, and with the communities we are part of.</p>
<h4>What Does Oracle’s Consulting Organization Do?</h4>
<p>We deliver Oracle Cloud solutions with speed, efficiency, and predictability based on our vast experience of more than 1,500 successful cloud implementations in EMEA. Over 5,500 consultants across EMEA and JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients reduce risk and maximize their return on investment. We look at our clients’ business holistically to ensure business outcomes and empower continuous innovation.</p>
<p>The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel, and personality of the candidate.</p>
<h4>What You’ll Bring</h4>
<ul>
<li>Education level/qualifications: University degree in a relevant field.</li>
<li>Your enthusiasm, knowledge, and customer-centricity will help us become the number one cloud company in the world.</li>
<li>Strong financial and functional background.</li>
<li>Over 5 years of proven professional experience as practitioner and/or implementation consultant/lead, working with Oracle Financials solutions.</li>
<li>Must have at least 3 full lifecycle implementations.</li>
<li>Strong awareness of the broad Oracle Financial Cloud applications suite of products and how they integrate together and within the broad Oracle application estate.</li>
<li>Awareness of one or more Oracle Fusion application products available in the market will be a plus.</li>
<li>Proven experience implementing at least three or more of the Oracle Fusion Financials modules: General Ledger (Financial Control and Reporting), Payables Management, Receivables Management, Cash Management/Treasury, Costing, Budgeting and variance analysis, Fixed Assets accounting, physical verification and control, Taxation duties and levies, Consolidation and financial closing, Expenses Management, Advanced Collections, Advanced Access Control, Advanced Financial Control, Financial Reporting and Compliance.</li>
<li>Experience in financials business process analysis and design especially for core financials in UAE, KSA, and typical integrations.</li>
<li>Superior ability to understand, articulate, and address business issues, business drivers, and needs.</li>
<li>Able to plan and facilitate design sessions. Able to conceptualize a solution of significant scope, across multiple business processes.</li>
<li>Very good presentation and communication skills.</li>
</ul>
<h4>What We Offer</h4>
<ul>
<li>International team with diverse backgrounds.</li>
<li>Strong and supportive consulting community.</li>
<li>Opportunities for learning and to work with cutting edge technologies.</li>
<li>Conversion to Oracle employee based on results, performance as well as contribution to our results and growth.</li>
</ul>
<h4>Career Level</h4>
<p>An exciting, high-profile opportunity exists to join our growing Oracle Consulting MEA delivery team (known internally as Pharos team) as a Senior Principal Financial Consultant or a Financials Workstream Lead for Oracle Cloud implementations across the MEA region depending on your experience. Your role will be to implement Oracle Financials for customers across MEA, and typically involves the following:</p>
<ul>
<li>Work with the project manager and solution architect to plan the financials implementation project workstream.</li>
<li>Analyze customer business requirements, define solution parameters and specifications.</li>
<li>Map requirements with Oracle Fusion capabilities.</li>
<li>Conduct formal workshops with the client to agree on the solution design, displaying knowledge of the business environment in defining the customer’s needs.</li>
<li>Work with offshore and/or local teams to configure the solution.</li>
<li>Support business comparison test plans and activities.</li>
<li>Assess business and technical impacts of solutions.</li>
<li>Perform software version control and maintain periodic compilation schedule.</li>
<li>Conduct knowledge transfer to the customer.</li>
<li>Ensure project accomplishment on time, on quality, as contracted, and meeting customer satisfaction.</li>
<li>Act as a mentor to coach and train junior consultants.</li>
</ul>
<h4>About Oracle</h4>
<p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p>
<p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p>
<p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, please let us know.</p>
<p>Oracle is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p></p><p></p>
<p><h4>Oracle consulting services MEA delivery team located in Cairo Egypt, known as Pharos, is growing and expanding its business.</h4>
<p>We are looking for experienced financial consultants, capable of working with our customers to lead solution delivery development on their Fusion Financials cloud strategies, architectures, and roadmaps, who can join us immediately and grow with us. The candidate should have a very good understanding of Oracle Fusion solutions, industry best practices, multiple business processes or technology designs within a product/technology family.</p>
<p>The financials consultant is responsible for working with our customers to design and configure business solutions leveraging the Oracle Fusion Cloud platform. This will cover functional areas of the Financials portfolio.</p>
<p>The financials consultant should be able to:</p>
<ul>
<li>Operate independently to provide quality work products to an engagement.</li>
<li>Perform complex duties and tasks that need independent judgment, to implement Oracle products and technology to meet customer needs.</li>
<li>Apply Oracle methodology, company procedures, and leading practices.</li>
<li>Act as the team lead on projects and conduct effective communication with the management of customer organizations.</li>
<li>Demonstrate proven expertise to deliver functional and technical solutions on moderately complex customer engagements.</li>
</ul>
<p>We believe that different points of view are essential for innovation, and we will offer the chance to be part of an inclusive culture where individuality thrives. We aim for building sustainable relationships both internally with our colleagues, externally with our customers and the communities we are part of.</p>
<h4>What does Oracle’s consulting organization do?</h4>
<p>We deliver Oracle Cloud solutions with speed, efficiency and predictability based on our vast experience of more than 1,500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA & JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients in reducing risk and maximizing their return on investment. We look at our clients’ business holistically to ensure business outcomes and empower continuous innovation.</p>
<p>The initial collaboration is through a contractor relationship with Oracle Consulting with high probabilities for converting to Oracle employee based on performance, delivery quality, ability to travel and personality of the candidate.</p>
<h4>What you’ll bring</h4>
<ul>
<li>Education level/qualifications: University degree in relevant field</li>
<li>Your enthusiasm, knowledge, and customer-centricity will help us remain become the number one cloud company in the world.</li>
<li>Strong financial and functional background</li>
<li>Over 5 years of proven professional experience as practitioner and/or implementation consultant/lead, working with Oracle Financials solutions</li>
<li>Must have at least 3 full lifecycles implementation</li>
<li>Strong awareness of the broad Oracle Financial Cloud applications suite of products and how they integrate together and within the broad Oracle application estate.</li>
<li>Awareness of one or more Oracle Fusion application products available in the market will be a plus.</li>
<li>Proven experience implementing at least three or more of the Oracle Fusion Financials modules: General Ledger (Financial Control and Reporting), Payables Management, Receivables Management, Cash Management/Treasury, Costing, Budgeting and variance analysis, Fixed Assets accounting, physical verification and control, Taxation duties and levies, Consolidation and financial closing, Expenses Management, Advanced Collections, Advanced Access Control, Advanced Financial Control, Financial Reporting and Compliance</li>
<li>Experience in Financials business process analysis and design especially for Core Financials in UAE, KSA, and typical integrations</li>
<li>Superior ability to understand, articulate, and address business issues, business drivers and needs.</li>
<li>Able to plan and facilitate design sessions. Able to conceptualize a solution of significant scope, across multiple business processes.</li>
<li>Very good presentation and communication skills</li>
</ul>
<h4>What we offer</h4>
<ul>
<li>International team with diverse backgrounds</li>
<li>Strong and supportive consulting community</li>
<li>Opportunities for learning and to work with cutting edge technologies.</li>
<li>Conversion to Oracle employee based on results, performance as well as contribution to our results and growth.</li>
</ul>
<p>Career level - N/A</p>
<p>An exciting, high-profile opportunity exists to join our growing Oracle Consulting MEA Delivery team (known internally as Pharos team) as a Senior Principal Financial Consultant or a Financials Workstream Lead for Oracle Cloud implementations across MEA region depending on your experiences. Your role will be to implement Oracle Financials for customers across MEA, and typically involves the following:</p>
<ul>
<li>Work with the project manager and solution architect to plan the financials implementation project workstream.</li>
<li>Analyze customer business requirements, define solution parameters and specifications.</li>
<li>Map requirement with Oracle Fusion capabilities.</li>
<li>Conduct formal workshops with the client to agree the solution design, displaying knowledge of the business environment in defining the customer’s needs.</li>
<li>Work with offshore and/or local team to configure the solution.</li>
<li>Support business comparison test plans and activities.</li>
<li>Assess business and technical impacts of solutions.</li>
<li>Perform software version control and maintain periodic compilation schedule.</li>
<li>Conduct the knowledge transfer to the customer.</li>
<li>Ensure project accomplishment on time, on quality, as contracted, and meeting customer satisfaction.</li>
<li>Act as a mentor to coach and train junior consultants.</li>
</ul>
<p>Career level - N/A</p>
<p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p>
<p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p>
<p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, please let us know.</p>
<p>Oracle is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p></p><p></p>
<p>The breadth and depth of our capabilities are delivered to clients in key strategic sectors such as Engineering Services, Nuclear, Operations & Maintenance and Capital. Using your experience and knowledge, you will be leading the delivery of a variety of projects drawing upon the wider team for the technical engineering requirements and building a strong relationship with our clients. You will be client-facing, responsible for the delivery of our work and making sure it meets our client s expectations. We are looking for Electrical Engineers with Infrastructure design (EHV/MV/LV) and dry utility design experience to undertake engineering design roles for projects in the Middle East. The candidate shall have experience in Dry utilities network design such as HV, MV, LV, Street lighting and Telecom. This is a great opportunity for a suitably qualified person with an engineering consultancy or energy sector background to gain further experience within an internationally renowned consultancy. This position is for the Networks team within the Infrastructure vertical at Cairo Egypt Our teams deliver on some of the most prestigious projects across the world and we rely on our talented people and their diverse thinking, expertise and knowledge. Join us and you will be part of our genuinely collaborative environment, where everyone is supported to make the most of their talents and expertise. Your role To provide discipline specific design and drafting services that meet the Project s, and applicable statutory Graduate/post-graduate degree in Electrical Engineering with around 7+ years of relevant experience in Dry utility design and engineering. Ability to produce design documentation Design Basis Report, Case Studies and Project Design Specification. Member of IET & working towards Chartered Engineer accreditation. Desirable Meet the requirements of east standards. Experience of working ME projects. Ability to communicate effectively with internal and external stakeholders Contribute to maintaining existing and developing new client relationships Street lighting calculation, Street lighting network design, street lighting feeder pillar location identification and preparation LV cable schedule. Telecom(Fixed and GSM) Network design and cable routing with identification of Junction box, telecom exchange room and meet me room location. Design report for Power, Street lighting and Telecom network. Specification of Power, Telecom and street lighting Clash detection and co-ordination with other Utilities Experience in preparation of Basis of design, design report for the projects. Knowledge of Relevant Electrical Codes and Standards. Ability to perform engineering calculations, voltage drop and cable sizing. Standard drawing for dry utilities network Experience in Utility Corridor design. Project Management, Resource Management, Design Co-ordination experience. Client and Authority co-ordination experience. About you Job Requirements To provide discipline specific design and drafting services that meet the Project s, and applicable statutory Graduate/post-graduate degree in Electrical Engineering with around 7+ years of relevant experience in Dry utility design and engineering. Ability to produce design documentation Design Basis Report, Case Studies and Project Design Specification. Member of IET & working towards Chartered Engineer accreditation. Desirable Meet the requirements of east standards. Experience of working ME projects. Ability to communicate effectively with internal and external stakeholders Contribute to maintaining existing and developing new client relationships Street lighting calculation, Street lighting network design, street lighting feeder pillar location identification and preparation LV cable schedule. Telecom(Fixed and GSM) Network design and cable routing with identification of Junction box, telecom exchange room and meet me room location. Design report for Power, Street lighting and Telecom network. Specification of Power, Telecom and street lighting Clash detection and co-ordination with other Utilities Experience in preparation of Basis of design, design report for the projects. Knowledge of Relevant Electrical Codes and Standards. Ability to perform engineering calculations, voltage drop and cable sizing. Standard drawing for dry utilities network Experience in Utility Corridor design. Project Management, Resource Management, Design Co-ordination experience. Client and Authority co-ordination experience. Rewards & benefits Explore the rewards and benefits that help you thrive at every stage of your life and your career. This includes: Comprehensive life insurance coverage Medical insurance for you and your dependents Annual leave balance in accordance with local labour law Flexible and hybrid work solutions Opportunity for local and global internal transfers Company gratuity scheme Discretionary bonus program Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make. About AtkinsR alis We're AtkinsR alis , a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </p><p><strong>Desired Candidate Profile</strong></p><p>Graduate/post-graduate degree in Electrical Engineering with around 7+ years of relevant experience in Dry utility design and engineering. Ability to produce design documentation Design Basis Report, Case Studies and Project Design Specification. Member of IET & working towards Chartered Engineer accreditation. Desirable Meet the requirements of east standards. Experience of working ME projects. Ability to communicate effectively with internal and external stakeholders Contribute to maintaining existing and developing new client relationships Street lighting calculation, Street lighting network design, street lighting feeder pillar location identification and preparation LV cable schedule. Telecom(Fixed and GSM) Network design and cable routing with identification of Junction box, telecom exchange room and meet me room location. Design report for Power, Street lighting and Telecom network. Specification of Power, Telecom and street lighting Clash detection and co-ordination with other Utilities Experience in preparation of Basis of design, design report for the projects. Knowledge of Relevant Electrical Codes and Standards. Ability to perform engineering calculations, voltage drop and cable sizing. Standard drawing for dry utilities network Experience in Utility Corridor design. Project Management, Resource Management, Design Co-ordination experience. Client and Authority co-ordination experience.</p>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Data & Analytics Engineer to design, build and maintain scalable data engineering and analytics solutions for Vodafone’s Home Technology and Products portfolio, which serves millions of homes across Europe. You will develop cloud-based data pipelines, integrate cross-product analytics and create actionable insights that support strategic decision-making and continuous product improvement. As your knowledge and experience develop, the role offers the opportunity to progress towards end-to-end analytics architecture responsibilities.</p>
<h4>What you’ll do</h4>
<ul>
<li>Develop, deploy and maintain scalable cloud-based ETL and ELT pipelines using Google Cloud Platform BigQuery and Amazon Web Services to ingest, transform and optimise large datasets.</li>
<li>Work collaboratively with business stakeholders to understand requirements and translate them into clear, high-quality dashboards and management reports using Tableau or Power BI.</li>
<li>Establish automated data validation, testing and monitoring frameworks that improve data integrity, accuracy and performance.</li>
<li>Investigate data-quality and process issues, conduct root-cause analysis and implement corrective actions to minimise disruption.</li>
<li>Improve the data architecture continuously by recommending reusable patterns, effective practices and scalable solutions.</li>
<li>Support the design, development and verification of technology programmes while promoting alignment across product domains, operating companies and relevant industry partners.</li>
<li>Ensure technical solutions comply with applicable security, privacy and regulatory requirements, particularly when handling customer data.</li>
<li>Contribute technical insight and original ideas to solution discussions, supplier engagement and product improvement opportunities.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>You hold a bachelor’s degree in computer science, engineering or another relevant quantitative discipline.</li>
<li>You have two to four years of experience in data analysis and data engineering.</li>
<li>You have advanced SQL capability and practical experience with Google Cloud Platform BigQuery and Amazon Web Services data tools.</li>
<li>You have experience designing and implementing modern ETL or ELT workflows.</li>
<li>You have hands-on experience with Tableau. Experience with Power BI is also relevant.</li>
<li>You understand the software-development lifecycle, including requirements gathering, analysis, solution design, dimensional modelling, data loading, optimisation and front-end development.</li>
<li>You can convert complex datasets into clear insights, dashboards and reports.</li>
<li>You understand management reporting needs, cross-functional key performance indicators and regulatory reporting.</li>
<li>You demonstrate analytical thinking, close attention to detail and a structured approach to problem-solving.</li>
<li>You communicate clearly and work effectively within agile, cross-functional, multinational and multi-location teams.</li>
<li>You remain informed about cloud-computing standards and DevOps practices and can apply them to practical business challenges.</li>
<li>You are adaptable, curious and proactive when working with evolving technologies and complex technical requirements.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>The opportunity to work with large, complex datasets supporting products used by millions of homes across Europe.</li>
<li>Practical exposure to cloud data platforms, including Google Cloud Platform BigQuery and Amazon Web Services.</li>
<li>Experience developing analytics and reporting solutions that influence strategic decisions and product improvements.</li>
<li>Collaboration with cross-functional, multinational and multi-location teams.</li>
<li>Opportunities to contribute to scalable data architecture, analytics innovation and emerging technology solutions.</li>
<li>A development path towards broader end-to-end analytics architecture responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced cloud-based data engineering across Google Cloud Platform and Amazon Web Services.</li>
<li>Scalable ETL and ELT pipeline design, deployment, monitoring and optimisation.</li>
<li>Automated data-quality validation, testing and performance monitoring.</li>
<li>Advanced analytics and data visualisation using Tableau and Power BI.</li>
<li>Dimensional modelling and the delivery of end-to-end data solutions.</li>
<li>Translation of business requirements into actionable dashboards, reports and cross-functional performance indicators.</li>
<li>Root-cause analysis and structured resolution of data and process issues.</li>
<li>Data architecture design using reusable patterns and scalable practices.</li>
<li>Application of security, privacy, regulatory and DevOps principles within analytics solutions.</li>
<li>Stakeholder collaboration and technical decision-making across international teams.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, hiv status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced senior automation software engineer to help shape the future of software-defined transport and transmission networks. In this role, you will design, develop, test and integrate automation solutions and SDN controller capabilities that enhance programmability across Vodafone’s network infrastructure. You will work within a global, agile environment, collaborating with technology specialists to deliver innovative automation use cases, define architecture standards, and support the adoption of emerging technologies across Vodafone markets and group functions.</p>
<h4>What you’ll do</h4>
<ul>
<li>Develop software solutions for network technologies and interfaces connected to software defined networking (SDN) controllers.</li>
<li>Design, implement, test and document automation use cases within multi-vendor network environments.</li>
<li>Develop and maintain testing procedures for SDN controllers integrated across the end-to-end SDN technology stack and laboratory environments.</li>
<li>Define architectures, interfaces and protocols required to integrate SDN controllers into transport network automation solutions.</li>
<li>Support the analysis, testing and implementation of new technologies across Vodafone markets and group-managed networks.</li>
<li>Participate in agile delivery teams to build scalable and reliable automation products and services.</li>
<li>Contribute to product roadmaps, backlogs and automation strategies.</li>
<li>Collaborate with technology leads to define development frameworks, programming languages and solution architectures.</li>
<li>Identify emerging technologies and vendor capabilities that support innovation and network evolution.</li>
<li>Contribute to transport network strategy by supporting technical assessments and cost-benefit evaluations.</li>
<li>Drive continuous improvement in software development processes and engineering practices.</li>
<li>Apply modern software engineering principles, including documentation, code quality standards and maintainable application design.</li>
</ul>
<h4>Who you are</h4>
<h4>Essential qualifications, knowledge and experience</h4>
<ul>
<li>Minimum 5 years of software development experience, including development of microservices using Python and Flask and/or Django.</li>
<li>Minimum 3 years of experience working with network technologies, including exposure to software defined networking (SDN).</li>
<li>Strong understanding of SDN-related technologies and protocols, including REST APIs, RESTCONF, NETCONF and YANG data models.</li>
<li>Experience in API automation testing and automated testing frameworks such as pytest, unittest or equivalent approaches.</li>
<li>Strong knowledge of software engineering best practices, including object-oriented programming, code quality, linting and technical documentation.</li>
<li>Experience working within agile delivery methodologies.</li>
<li>Understanding of CI/CD pipelines and version control systems.</li>
<li>Professional IP networking certification such as CCIE or an equivalent qualification.</li>
</ul>
<h4>Preferred competencies</h4>
<ul>
<li>Collaborative team player with a strong partnership mindset.</li>
<li>Self-motivated and proactive, with a practical approach to problem solving.</li>
<li>Strong verbal and written communication skills.</li>
<li>Ability to work effectively in diverse and international environments.</li>
<li>Adaptability and resilience when working on complex technical challenges.</li>
</ul>
<h4>Desirable qualifications and experience</h4>
<ul>
<li>Knowledge of transport IP protocols and technologies such as BGP, segment routing and PCEP within multi-vendor environments including Nokia, Juniper and Cisco.</li>
<li>Understanding of networking and optical transmission technologies such as DWDM and OTN across vendors including Nokia, Huawei and Ciena.</li>
<li>Experience with containerisation and orchestration technologies including Docker and Kubernetes.</li>
<li>Exposure to cloud-native architectures and cloud platforms.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work on large-scale global network automation and SDN transformation initiatives.</li>
<li>Exposure to cutting-edge transport, transmission and software-defined networking technologies.</li>
<li>Collaboration with international engineering teams across Vodafone markets and group functions.</li>
<li>Opportunity to contribute to strategic technology decisions and innovation initiatives.</li>
<li>Experience working in a modern agile software engineering environment focused on continuous improvement.</li>
<li>Professional growth through challenging projects involving cloud, automation, networking and software development.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced SDN architecture and controller integration.</li>
<li>Multi-vendor network automation and orchestration.</li>
<li>Automation testing strategies and continuous integration practices.</li>
<li>Cloud-native development and container orchestration technologies.</li>
<li>Transport network design, programmability and operational automation.</li>
<li>Product roadmap planning and agile delivery methodologies within a global telecommunications environment.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p>Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p><p>About this Role We are seeking a facilities and workplace services professional to coordinate and manage the day-to-day delivery of soft facilities services across the VOIS building. The role focuses on ensuring high-quality service delivery through effective vendor management, customer-focused support, budget monitoring, event coordination, and workplace operations. The successful candidate will play a key role in creating a safe, efficient, and positive workplace experience while aligning facilities services with business needs and organisational objectives.</p><p>What you ll do Coordinate and oversee the delivery of soft facilities services across the VOIS building, ensuring a seamless workplace experience. Manage and monitor third-party service providers, including: Catering services Housekeeping and cleaning services Business support services Ensure service quality standards are maintained and continuously improved. Plan and coordinate workplace events, fairs, exhibitions, and hospitality requirements. Support budgeting and planning activities related to facilities services and building operational expenses. Monitor building-related consumption and expenditure to ensure alignment with approved budgets. Coordinate internal logistics and operational requirements for in-house events and activities. Manage customer service requests and support meeting room, hospitality, and workplace service requirements. Oversee meeting room reservation management and ensure facilities are available and operational. Report maintenance observations and facilities-related issues to the property management team. Ensure business centres, office equipment, photocopying facilities, stationery, and consumables are available and functioning effectively. Liaise with the IT department to report and resolve technical issues affecting workplace services. Support additional facilities projects and workplace initiatives as assigned by Facilities Management.</p><p>Who you are Experience in facilities management with 3 6 years of relevant professional experience. Strong communication and stakeholder management skills. Good command of written and spoken English. Strong analytical capability with the ability to interpret data, numbers, and graphical reports. Able to work effectively in a fast-paced environment and manage competing priorities. Self-motivated with a proactive and solution-focused approach. Strong planning, organisation, and forecasting abilities. Good knowledge of Microsoft Word, Excel, and PowerPoint. Understanding of Health & Safety rules and regulations. Experience managing vendors and service delivery performance. Customer-focused mindset with excellent service management capabilities.</p><p>Not a perfect fit? Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p><p>What's in it for you Opportunity to manage a diverse portfolio of workplace and facilities services. Exposure to vendor management, budgeting, and operational planning. Involvement in workplace events, employee experience initiatives, and cross-functional collaboration. Opportunity to influence service quality and continuous improvement across the workplace environment. Experience working within a global organisation and supporting a dynamic business community.</p><p>What skills you will learn Advanced facilities and workplace operations management. Service performance measurement and vendor governance. Budget management and operational forecasting. Workplace experience and customer service excellence. Event planning, logistics coordination, and stakeholder management. Health, Safety, and workplace compliance practices. Data-driven decision-making and facilities reporting.</p><p>VOIS Equal Opportunity Employer Commitment Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status,pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p><p>Join Us At Vodafone, we re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p><p>Alert Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p><p>Follow us on social media LinkedIn: VOIS LinkedIn Facebook: VOIS Facebook Instagram: VOIS Instagram You can also chat with our employees to learn more about our projects: Employee Connect</p><p><strong>Desired Candidate Profile</strong></p><p>Experience in facilities management with 3 6 years of relevant professional experience. Strong communication and stakeholder management skills. Good command of written and spoken English. Strong analytical capability with the ability to interpret data, numbers, and graphical reports. Able to work effectively in a fast-paced environment and manage competing priorities. Self-motivated with a proactive and solution-focused approach. Strong planning, organisation, and forecasting abilities. Good knowledge of Microsoft Word, Excel, and PowerPoint. Understanding of Health & Safety rules and regulations. Experience managing vendors and service delivery performance. Customer-focused mindset with excellent service management capabilities.</p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking an experienced PMO professional to support the Vodafone UK Digital & IT Delivery organisation during a period of significant transformation and change. This role partners closely with delivery teams, PMO leads, senior stakeholders, and portfolio leadership to ensure projects and programmes are effectively planned, governed, monitored, and delivered. The successful candidate will contribute to driving governance excellence, process optimisation, financial oversight, resource planning, and the adoption of hybrid delivery practices aligned with SAFe principles.</p>
<h4>What you’ll do</h4>
<ul>
<li>Collaborate with the Value & Execution Lead and PMO Leads to support the effective planning, execution, and monitoring of projects and programmes.</li>
<li>Support Technology Delivery teams in maintaining delivery standards, sharing best practices, and driving continuous improvement.</li>
<li>Ensure project management processes, controls, and governance standards are consistently applied and optimised.</li>
<li>Monitor and maintain accurate real-time project and programme status updates within relevant delivery systems.</li>
<li>Track project milestones, risks, issues, dependencies, and mitigating actions to support effective delivery.</li>
<li>Promote the adoption of hybrid delivery methodologies and alignment with SAFe principles across Technology Delivery teams.</li>
<li>Facilitate regular project and programme reporting cycles, ensuring accurate and timely updates for stakeholders.</li>
<li>Coordinate financial reporting activities and ensure alignment with governance and organisational requirements.</li>
<li>Partner with the PMO & Transformation Manager to maintain and enhance delivery methodologies and governance frameworks.</li>
<li>Support project managers in the development and maintenance of project plans, schedules, and delivery roadmaps.</li>
<li>Assist with resource planning activities in partnership with Capacity Management teams to optimise utilisation and balance workloads.</li>
<li>Monitor resource capacity, availability, and constraints, highlighting potential risks and bottlenecks.</li>
<li>Deliver training sessions and guidance on PMO processes, governance practices, and supporting tools.</li>
<li>Produce weekly performance, health, and governance reports for senior management stakeholders.</li>
<li>Analyse project and programme performance data to identify trends, insights, risks, and opportunities for improvement.</li>
<li>Support assurance activities to ensure programmes are appropriately planned, funded, resourced, governed, and delivered to quality standards.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Minimum of 2 years’ experience in a Project Management Office (PMO) Analyst or project support role.</li>
<li>Experience supporting a diverse portfolio of initiatives ranging from large-scale transformation programmes to smaller projects.</li>
<li>Strong communication and stakeholder management skills, with the ability to engage effectively across all organisational levels.</li>
<li>Highly organised and capable of managing multiple priorities simultaneously.</li>
<li>Strong numerical and analytical skills, with the ability to identify patterns, trends, and areas for improvement.</li>
<li>Self-motivated, proactive, and results-oriented, with the ability to work independently and collaboratively.</li>
<li>Experience in financial reporting, tracking, and maintenance.</li>
<li>Understanding of project management methodologies and governance frameworks.</li>
<li>Knowledge of Waterfall delivery methodologies is desirable.</li>
<li>Familiarity with SAFe concepts and principles is desirable.</li>
<li>Advanced Microsoft Excel skills.</li>
<li>Experience with Power BI, automation tools, or reporting technologies is advantageous.</li>
<li>Strong attention to detail and commitment to maintaining high-quality project governance standards.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to work within a large-scale Digital & IT transformation environment.</li>
<li>Exposure to enterprise project and programme governance practices.</li>
<li>Experience partnering with senior stakeholders and delivery leadership teams.</li>
<li>Opportunity to develop expertise across project controls, financial management, resource planning, and reporting.</li>
<li>Involvement in continuous improvement initiatives that influence delivery excellence across multiple portfolios.</li>
<li>Exposure to Agile, hybrid delivery models, and SAFe ways of working within a global organisation.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced PMO governance and assurance practices.</li>
<li>Portfolio, programme, and project reporting techniques.</li>
<li>Financial management and forecasting within transformation programmes.</li>
<li>Resource and capacity planning methodologies.</li>
<li>Stakeholder management and executive reporting skills.</li>
<li>Data analysis, performance measurement, and trend identification.</li>
<li>Delivery framework optimisation and continuous improvement techniques.</li>
<li>Practical application of hybrid delivery methodologies and SAFe principles.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
Due to the continuing success and growth of our AESG team, a fantastic opportunity has opened up at our award-winning Specialist Consultancy, Engineering and Advisory Firm.<br><br>We are headquartered in London, Riyadh, Singapore and Dubai, Cape Town, Cairo & Sydney working throughout the Middle East, Europe and Asia. Our areas of expertise are represented in four core verticals: Building Engineering, Planning and Infrastructure, Strategy and Advisory and Commissioning, Handover and Asset Management.<br><br>We pride ourselves in being leaders in the industry in each of the services that we offer. We have one of the largest dedicated team with decades of cumulative experience in sustainable design, fire and life safety, cost management, façade engineering, commissioning, building performance, waste management, environmental consultancy, carbon management and acoustics.<br><br><strong>Job Purpose<br><br></strong><ul><li> Assist in the delivery of sustainability consultancy services to AESG’s Clients to exemplar levels of quality<br><br></li></ul><strong>Qualification / Experience<br><br></strong><ul><li> Experience in assisting the delivery of high-quality cost management / quantity surveying services, or demonstration of a desire to do so.</li><li> Previous assistant technical delivery experience gained within a global consultancy firm is preferred.</li><li> Experience or exposure to regional projects is an advantage.</li><li> Experience in the utilisation and application of Microsoft Excel for the creation of cost models.</li><li> Experience in the utilisation of digital software for delivery of cost management services.</li><li> Ability to organise and prioritise more than one task at a time.</li><li> Working towards a professional qualification (RICS or similar), or demonstration of a desire to do so.</li><li> BSc, BTech or MSc in Quantity Surveying or Contracts-related field.</li><li> Minimum 2+ years of working experience.</li><li> A team player with a can-do attitude, outgoing, polite, patient, diplomatic, personable, respectful, and flexible.<br><br></li></ul><strong>GENERAL EXPECTANCY<br><br></strong><ul><li> Moderate experience and proficiency in multiple competencies.</li><li> Capable of handling tasks with supervision.<br><br></li></ul><strong>Responsibilities<br><br></strong><ul><li> Day-to-day assistance to cost management activities across various projects.</li><li> Assistance to the preparation of project cost estimates from concept through various stages of design using experience, historical data, and parametric ratios.</li><li> Utilisation of the existing AESG developed digital tools and contributing to the creation of new and bespoke tools for our clients.</li><li> Cost modelling (Excel).</li><li> Estimating and functional cost planning (CostX).</li><li> Experienced in the use of measurement software, including Dimension X or CostX</li><li> Assisting value engineering exercises.</li><li> Undertaking cost management services with supervision.</li><li> Delivering all work outputs in an accurate and timely manner under supervision.</li><li> Providing support to the team leader/service leaders in the cost management of projects.</li><li> Representing the company in a professional and diligent manner; meeting, negotiating, and corresponding with clients to form strong working relationships.</li><li> Assisting the provision of reasoned advice on complex matters, understanding when to escalate matters to superiors.</li><li> Assisting the provision of accurate cost advice and reporting to our clients.</li><li> Maintaining effective communication to ensure all information is available for the successful completion of projects; liaising with other managers to ensure efficient financial control.</li><li> Assisting the delivery of all work outputs in an accurate and timely manner.</li><li> Representing the company in a professional and diligent manner; meeting, negotiating, and corresponding with clients to form strong working relationships.</li><li> Support the commercial success and stability of the cost management division.</li><li> Assist the successful delivery of projects to exemplary levels of quality.<br><br></li></ul><strong>COMPETENCIES<br><br></strong><ul><li> Leadership / Management skills:<br><br></li></ul>As individuals gain experience and expertise, they may move into supervisory positions incorporating management or supervision of tasks or small projects. This role entails comprehending mentor guidance while still taking the initiative, occasionally seeking guidance to ensure successful performance.<br><br><ul><li> Communication / Collaboration<br><br></li></ul>Engage in more complex interactions, such as active participation in meetings, presenting to small groups, and contributing to team discussions. Working as part of a team (collaboration). Clear communication with good listening skills. Be patient, adaptable and take responsibility.<br><br><ul><li> Technical Knowledge / Expertise<br><br></li></ul>Collaborate with more experienced colleagues, leveraging their valuable insights and feedback. Develop analytical skills and ability to autonomously execute operational or project sub-tasks following instruction.<br><br><ul><li> Creativity / Innovation<br><br></li></ul>Start actively participating in creative projects. Contribute ideas and solutions that align with their role's responsibilities. Collaborate with colleagues and learn to refine and expand upon concepts, demonstrating adaptability and flexibility.<br><br><ul><li> Client Focus / Relationship Building<br><br></li></ul>Manage communication on project delivery with support from more senior team members. Attend Client meetings and support more senior team members in Client facing activities.<br><br><ul><li> Strategic Vision / Planning<br><br></li></ul>Begin to contribute to the larger picture. Buy-in to corporate and divisional strategy. They learn to create simple project plans, prioritise tasks, and coordinate with colleagues.<br><br><strong>Demonstrated Knowledge Base And Professional Skillset<br><br></strong><ul><li> Time Management / Planning<br><br></li></ul>Individuals may take on roles that involve coordinating tasks and projects. They learn to create project timelines, delegate tasks, and use basic project management tools. Begin to understand the importance of planning and scheduling. Focus on setting priorities, identifying and reducing common distractions.<br><br><ul><li> Industry Experience / Thought Leadership<br><br></li></ul>Ability to support Consultants in project management and delivery by handling larger subsets of tasks.<br><br><ul><li> Project Management / Operational Delivery<br><br></li></ul>Assist and contribute to the successful delivery of projects by independently carrying out project tasks and support more senior team members in project management. Commence taking on elements of project management. They develop skills in task management, process optimisation, and problem-solving.<br><br><ul><li> Leadership / Team Management Experience<br><br></li></ul>Demonstrates strong willingness to learn and develops enthusiasm for the principals of leadership and management. Takes a role of a team member that contributes to shared goals. Uphold AESG Core Values.<br><br><ul><li> Commercial Acumen / Business Development<br><br></li></ul>General awareness of commercials within the Consulting industry. Support more senior team members in the commercial management of projects.<br><br><ul><li> Problem Solving / Decision Making<br><br></li></ul>As individuals gain experience, they actively practice problem-solving and decision-making techniques. They learn to analyse situations, gather information, and propose solutions. They also begin to participate in team discussions and contribute to problem-solving efforts.<br><br><ul><li> Employee Focus / Process Compliance<br><br></li></ul>As individuals gain experience, they actively contribute to creating a positive employee experience. They may organise team building activities, and participate in employee feedback discussions. They start to grasp the connection between employee engagement and organisational performance. Prepares and maintains policy or process related documents.<br><br><ul><li> Upholding AESG Core Values:</li><li>Client-centricity & collaboration: Laisses with clients to understand their needs. Ensure quick rapport and active listening.</li><li>Adaptability & Flexibility: Assume responsibilities outside your role.</li><li>Innovative culture: Have the courage to try a new way of working or method.</li></ul>
<strong>About Agoda<br><br></strong>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br><strong>Our Purpose – Bridging the World Through Travel<br><br></strong>We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.<br><br>We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.<br><br>At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great.<br><br><strong>Get to Know Our Team<br><br></strong>Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 16 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly, doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.<br><br><strong>The Opportunity<br><br></strong>As a Customer Experience Specialist in Cairo, Egypt, supporting Russian and English, you will:<br><br><ul><li>Build strong problem-solving and communication skills that open doors to many future roles </li><li>Support customers and partners from multiple countries and cultures, gaining truly global experience </li><li>Join a data-driven, fast-learning team that experiments, improves, and shares feedback openly <br><br></li></ul><strong>In This Role, You Will<br><br></strong><ul><li>Deliver outstanding service to guests and partners via phone, email, and chat </li><li>Handle a high volume of inquiries and deliver accurate, timely resolutions </li><li>Take end-to-end ownership of booking issues (e.g. changes, cancellations, payments, and other customer queries) </li><li>Work towards achieving individual and team KPIs (e.g. quality, productivity, customer satisfaction, etc.) </li><li>Develop expertise across multiple Agoda product lines (e.g., Accommodation, Flights, Activities), with training to support different customer segments and services over time </li><li>Apply Agoda policies and procedures in a fair and consistent way </li><li>Collaborate with Team Leaders, Managers, and other teams to resolve complex or unusual cases </li><li>Safeguard customer data and maintain strict confidentiality at all times </li><li>Work rotational shifts (including mornings, evenings, and nights) to support a 24/7 global operation </li><li>As part of a rotating shift schedule, you’ll occasionally work weekends and public holidays, planned in advance with your team </li><li>Enjoy Agoda’s Hybrid work model, i.e. primarily work-from-home, with on-site collaboration days roughly 1 week out of every 8 weeks (details may vary by location) <br><br></li></ul><strong>Core Skills And Competencies<br><br></strong><ul><li>Strong customer focus and a genuine desire to help others </li><li>Excellent spoken and written Russian skills, and B2 level English</li><li>Ability to stay calm, accurate, and professional under pressure </li><li>Good problem-solving skills, using guidelines and data to make decisions effectively </li><li>Flexibility to adapt to new tools, processes, and feedback </li><li>Ability to manage time and priorities in a fast-paced, high-volume environment </li><li>Reliability, integrity, and a positive, collaborative attitude <br><br></li></ul><strong>Nice to Have<br><br></strong><ul><li>Prior working experience in customer support, contact center, or service roles </li><li>Experience in travel, e-commerce, hospitality, or BPO is a plus </li><li>Experience working with international customers or partners </li><li>Familiarity with contact center, CRM, or ticketing systems </li><li>Additional language skills beyond the core required language for the role if any <br><br></li></ul><strong>Why Agoda<br><br></strong><ul><li>Competitive compensation with performance-based incentives </li><li>Annual discretionary performance bonus </li><li>Visa sponsorship and relocation support for eligible roles and locations </li><li>Health insurance and other locally competitive benefits </li><li>Agoda travel discounts and special rates on accommodation and related products </li><li>Work from anywhere for up to 30 days per year </li><li>Structured training, coaching, and clear performance metrics </li><li>Opportunities to grow your career within the Customer Experience Group or across Agoda </li><li>An inclusive, international work environment where your ideas and feedback are valued <br><br></li></ul>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br><strong>Discover More About Working At Agoda<br><br></strong><ul><li>Agoda Careers https://careersatagoda.com</li><li>Facebook https://www.facebook.com/agodacareers/</li><li>LinkedIn https://www.linkedin.com/company/agoda</li><li>YouTube https://www.youtube.com/agodalife<br><br></li></ul><strong>Equal Opportunity Employer <br><br></strong>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br><strong>Disclaimer<br><br></strong>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.