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<p><br></p><p>Job Description The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p><p>Key Responsibilities</p><ul><li>Guest Experience Management Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li><li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li><li>Coordinate VIP arrivals, departures, and special guest requests.</li><li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li><li>Support operational departments in maintaining brand standards and service excellence.</li><li>Prepare guest satisfaction reports and identify service improvement opportunities.</li><li>Follow up on guest correspondence and ensure timely responses.</li><li>Assist in implementing guest experience initiatives and quality assurance programs.</li><li>Personal Assistant to the General Manager Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li><li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li><li>Screen and prioritize incoming communications.</li><li>Coordinate communication between the General Manager and department heads.</li><li>Maintain confidential records, files, and business documents.</li><li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li><li>Organize executive meetings, events, and visits.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li><li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li><li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li><li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in Microsoft Office Suite and hotel management systems.</li></ul>
<p>Job Description The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration. Key Responsibilities Guest Experience Management Monitor guest satisfaction scores, reviews, and feedback across all platforms. Ensure prompt handling and resolution of guest complaints and service recovery cases. Coordinate VIP arrivals, departures, and special guest requests. Conduct regular guest engagement activities and collect feedback to improve service delivery. Support operational departments in maintaining brand standards and service excellence. Prepare guest satisfaction reports and identify service improvement opportunities. Follow up on guest correspondence and ensure timely responses. Assist in implementing guest experience initiatives and quality assurance programs. Personal Assistant to the General Manager Manage the General Manager's calendar, appointments, meetings, and travel arrangements. Prepare meeting agendas, minutes, presentations, correspondence, and reports. Screen and prioritize incoming communications. Coordinate communication between the General Manager and department heads. Maintain confidential records, files, and business documents. Handle administrative tasks, including expense reports, letter drafting, and document control. Organize executive meetings, events, and visits.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's Degree in Hospitality Management, Business Administration, or related field. Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations. Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred. Excellent written and verbal communication skills in English; additional languages are an advantage. Strong organizational and time-management skills. Proficiency in Microsoft Office Suite and hotel management systems.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet. As part of Dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.</p><p>As the Brand and Communication Senior Specialist, you will play a pivotal role in developing and executing comprehensive brand and communication strategies to enhance brand awareness, drive engagement, and support business objectives. You will have to be a strategic thinker with a creative mindset, exceptional <b>communication skills, and a passion for building and nurturing brand equity.</b></p><p><b>Key Responsibilities:</b></p><ul><li>Brand Strategy Development: Develop and implement strategic brand plans aligned with company objectives, ensuring consistency across all touchpoints and channels;</li><li>Brand Identity Management: Manage and uphold the company's brand identity, including visual elements, messaging, and tone of voice, to ensure alignment with brand values and positioning;</li><li>Content Creation and Management: Create compelling and engaging content for various platforms, including social media, website, email, and print materials, that effectively communicates the brand message and resonates with the target audience;</li><li>Campaign Development: Lead the development and execution of integrated marketing campaigns, from concept to delivery, across multiple channels to drive brand awareness, engagement, and conversion;</li><li>PR & Media Relations: Cultivate and maintain relationships with media outlets, journalists, and influencers to secure press coverage and amplify brand messaging through earned media channels;</li><li>Digital Marketing: Collaborate with digital marketing teams to optimise online presence, including website content, SEO/SEM strategies, email marketing, and social media advertising;</li><li>Internal Communication: Develop and implement internal communication strategies to ensure consistent messaging and alignment with company culture and values among employees;</li><li>Brand Performance Measurement: Track and analyse key performance indicators (KPIs) to evaluate the effectiveness of brand and communication initiatives and make data-driven recommendations for optimisation;</li><li>Stakeholder Collaboration: Collaborate cross-functionally with internal teams, including marketing, sales, product development, and senior leadership, to ensure brand initiatives are integrated and aligned with broader business goals.</li></ul><p><b>Qualifications</b></p><p>Bachelor s degree in marketing, Mass Communication, or a related field.</p><p>Experience</p><p>5+ years of experience in a similar role. Preferably in a reputable creative agency.</p><p>Knowledge</p><p>Experience in brand management, communication, or marketing roles with a proven track record of success;</p><p>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</p><p>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</p><p>Creative mindset with a passion for storytelling and brand building;</p><p>Experience with digital marketing platforms, content management systems, and analytics tools;</p><p>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</p><p>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</p><p>Skills</p><p>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</p><p>Strong creative skills;</p><p>Strategic Thinker.</p><p>Traits</p><p>Agile and capable of handling multiple projects simultaneously;</p><p>An eye for detail and the ability to proofread one's own work is a must;</p><p>Ability to work independently with little or no daily supervision;</p><p>Strict adherence to the style guides of Dubizzle and their policies for publication;</p><p>Creative, innovative and easily adapts to changes.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in marketing, Mass Communication, or a related field.</li><li>5+ years of experience in a similar role. Preferably in a reputable creative agency.</li><li>Experience in brand management, communication, or marketing roles with a proven track record of success;</li><li>Strong strategic thinking and analytical skills, with the ability to translate insights into actionable strategies;</li><li>Excellent written and verbal communication skills, with a keen attention to detail and the ability to craft compelling narratives;</li><li>Creative mindset with a passion for storytelling and brand building;</li><li>Experience with digital marketing platforms, content management systems, and analytics tools;</li><li>Ability to thrive in a fast-paced environment, manage multiple projects simultaneously, and meet tight deadlines;</li><li>Strong interpersonal skills and the ability to collaborate effectively with diverse teams and stakeholders.</li><li>Excellent communication, collaboration, and time-management skills, including prioritising, scheduling and adapting when necessary;</li><li>Strong creative skills;</li><li>Strategic Thinker.</li><li>Agile and capable of handling multiple projects simultaneously;</li><li>An eye for detail and the ability to proofread one's own work is a must;</li><li>Ability to work independently with little or no daily supervision;</li><li>Strict adherence to the style guides of Dubizzle and their policies for publication;</li><li>Creative, innovative and easily adapts to changes.</li></ul><p></p></section>
<p>Supervise all hotel operations during the assigned shift, including front desk, housekeeping, food and beverage, and maintenance. Ensure high levels of guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies. Manage staffing levels, delegate tasks, and motivate team members to deliver excellent service. Monitor adherence to hotel policies, health and safety regulations, and quality standards. Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness and operational efficiency. Handle conflict resolution and problem-solving related to guest issues or team concerns. Liaise with other hotel departments to ensure seamless coordination and communication. Prepare and maintain shift reports, including incidents, guest feedback, and operational updates. Support the management team with employee training, scheduling, and performance evaluations as needed. Ensure financial control measures such as cash handling, billing accuracy, and inventory management are followed.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in hotel management or a related hospitality role. Strong leadership and interpersonal skills. Excellent customer service and communication abilities. Ability to remain calm and decisive under pressure. Good organizational and problem-solving skills. Knowledge of hotel management software is a plus. Flexibility to work various shifts including nights, weekends, and holidays. BSC degree in Hospitality Management or relevant experience.</p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society.</p>
<p>We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award. Our purpose is to make an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society.</p>
<p>We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li><strong>Lead the way</strong></li>
<li><strong>Serve with integrity</strong></li>
<li><strong>Take care of each other</strong></li>
<li><strong>Foster inclusion</strong></li>
<li><strong>Collaborate for measurable impact</strong></li>
</ul>
<h4>Role Overview</h4>
<p>During your tenure as a Senior Manager HR Business Partner, you will work closely with Partners, Directors, and senior leaders to support their teams. You will run key people processes (performance, promotions, pay reviews), handle employee relations cases, ensure compliance with labour law and firm policies, and use people data to help leaders make better decisions. You’ll also help improve engagement and the overall employee experience.</p>
<h4>Key Responsibilities</h4>
<ul>
<li>Act as a trusted advisor to Partners, Directors, and senior leaders on organization design, workforce planning, talent strategy, and culture.</li>
<li>Translate business priorities into actionable people plans aligned to firm strategy and values.</li>
<li>Coach leaders on performance, engagement, change management, and team effectiveness.</li>
<li>Lead end-of-year performance cycles, ensuring quality, consistency, and adherence to timelines.</li>
<li>Manage performance outcomes including calibration, moderation, and final rating alignment in line with firm guidelines.</li>
<li>Facilitate talent review discussions, succession planning, and identification of high potentials and critical roles.</li>
<li>Govern promotion processes end-to-end (eligibility, documentation, panels, approvals, and communications).</li>
<li>Oversee annual salary review and bonus processes, ensuring fairness, internal equity, and compliance with firm policies.</li>
<li>Lead complex employee relations cases, investigations, disciplinary matters, and grievance handling with discretion and consistency.</li>
<li>Manage Performance Improvement Plans (PIPs) and structured improvement processes, including documentation, coaching guidance, and risk mitigation.</li>
<li>Ensure outcomes are compliant with labour law, internal policies, and ethical standards.</li>
<li>Support wellbeing, inclusion, and culture initiatives aligned to firm priorities.</li>
<li>Provide regular people dashboards and insights (performance distribution, promotions, attrition, employee relations trends, diversity metrics, engagement).</li>
<li>Maintain strong governance, documentation standards, and audit readiness across all people processes.</li>
<li>Identify process improvements and standardization opportunities to enhance efficiency and employee experience.</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Builds own understanding of our purpose and values; explores opportunities for impact.</li>
<li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li>
<li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li>
<li>Actively focuses on developing effective communication and relationship-building skills.</li>
<li>Understands how their daily work contributes to the priorities of the team and the business.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor degree in human resources management, business administration, or a related field.</li>
<li>Knowledge of best practices in HR management is essential.</li>
<li>Experience of 12+ years in HR with 8+ years managing performance cycles, talent reviews, employee relations, performance management, calibration, promotions, salary reviews, and PIPs.</li>
<li>Skilled in handling employee relations, disciplinary actions, and exit processes compliant with labour laws.</li>
<li>Proficient in people analytics, reporting, and maintaining HR governance and audit readiness.</li>
<li>Ability to communicate professionally with leadership.</li>
<li>Detail oriented and conscientious.</li>
<li>Excellent organizational, communication, and time-management skills.</li>
<li>Advanced level of technical proficiency and computer literacy (Word, Excel, PowerPoint, and Microsoft management tools).</li>
<li>Fluent in English (reading, speaking, and writing).</li>
</ul></p><p></p>
<p><strong>Function: </strong></p><ul><li><p> Provide functional and technical support for SAP MM processes including: </p></li><li><p>Procurement </p></li><li><p>Inventory Management </p></li><li><p>Material Master </p></li><li><p>Vendor Master </p></li><li><p>Purchase Requisitions (PR) </p></li><li><p>Purchase Orders (PO) </p></li><li><p>Goods Receipt (GR) </p></li><li><p>Invoice Verification (IV) </p></li><li><p>Service Procurement </p></li><li><p>Subcontracting </p></li><li><p>Consignment </p></li><li><p>Stock Transfers </p></li><li><p>Analyze business requirements and translate them into SAP MM solutions and functional specifications. </p></li><li><p>Configure and maintain SAP MM organizational structures, master data, and purchasing processes. </p></li><li><p>Support end-users by troubleshooting SAP MM issues and resolving tickets within agreed SLAs. </p></li><li><p>Participate in SAP implementation, rollout, migration, and enhancement projects. </p></li><li><p>Coordinate with business stakeholders to optimize procurement and inventory processes. </p></li><li><p>Perform system testing, integration testing, and user acceptance testing (UAT). </p></li><li><p>Prepare functional specifications for custom developments and coordinate with ABAP developers. </p></li><li><p>Conduct end-user training and prepare user manuals and process documentation. </p></li><li><p>Monitor and improve integration between SAP MM and other SAP modules including: </p></li><li><p>SAP FI </p></li><li><p>SAP SD </p></li><li><p>SAP PP </p></li><li><p>SAP PM </p></li><li><p>SAP WM/EWM </p></li><li><p>Support release strategies, approval workflows, and purchasing controls. </p></li><li><p>Assist in data migration activities and master data governance. </p></li><li><p>Ensure compliance with company policies, audit requirements, and SAP best practices. </p></li><li><p>Participate in continuous improvement initiatives and process automation.</p></li></ul><p></p><p><strong>Requirements</strong></p><p><strong>Education</strong></p><ul><li><p><strong>Bachelor’s degree in: </strong></p><ul><li><p><strong>Computer Science </strong></p></li><li><p><strong>Information Systems </strong></p></li><li><p><strong>Business Administration </strong></p></li><li><p><strong>Supply Chain </strong></p></li><li><p><strong>Engineering </strong></p></li><li><p><strong>Accounting </strong></p></li><li><p><strong>Or related field </strong></p></li></ul></li></ul><p><strong>Experience</strong></p><ul><li><p><strong>2+ years of hands-on experience in SAP MM support and implementation. </strong></p></li><li><p><strong>Experience in at least one full SAP implementation or rollout project. </strong></p></li><li><p><strong>Strong knowledge of: </strong></p><ul><li><p><strong>Procurement processes </strong></p></li><li><p><strong>Inventory management </strong></p></li><li><p><strong>Material valuation </strong></p></li><li><p><strong>Release strategies </strong></p></li><li><p><strong>Service procurement </strong></p></li></ul></li><li><p><strong>Knowledge of SAP integration with FI, SD, PP, and PM modules. </strong></p></li><li><p><strong>Experience in preparing functional specifications and coordinating with technical teams. </strong></p></li><li><p><strong>Understanding business process re-engineering and SAP best practices.</strong></p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>SAP MM Configuration </p></li><li><p>SAP Master Data Management </p></li><li><p>Purchasing & Inventory Processes </p></li><li><p>Release Strategy Configuration </p></li><li><p>Account Determination </p></li><li><p>Service Procurement </p></li><li><p>SAP Fiori (preferred) </p></li><li><p>Basic knowledge of ABAP debugging is an advantage </p></li><li><p>Reporting and analytical skills </p></li><li><p><strong>Soft Skills</strong></p></li><li><p>Strong analytical and problem-solving skills </p></li><li><p>Excellent communication and stakeholder management skills </p></li><li><p>Ability to work under pressure and manage multiple tasks </p></li><li><p>Teamwork and cross-functional collaboration </p></li><li><p>Strong documentation and presentation skills </p></li><li><p>Good command of English</p></li></ul><p></p>
<p>Lead and execute the full marketing strategy for 15 SUNRISE Resorts & Cruises properties in Hurghada. Drive direct bookings, brand positioning, and guest engagement across all channels while managing a regional marketing team. Ensure consistent brand standards, optimize ROI on campaigns, and align marketing efforts with commercial and revenue targets for the Red Sea cluster.</p><p>Responsibilities</p><ul><li>Develop and implement annual marketing plans for 15 hotels across Hurghada region</li><li>Oversee digital marketing including SEO, SEM, social media, email CRM, and website content for all properties</li><li>Manage brand consistency and guest communication across all touchpoints and source markets</li><li>Plan and execute seasonal campaigns, product launches, and tactical promotions to drive direct revenue</li><li>Lead content creation for photo, video, and written assets in coordination with cluster teams</li><li>Monitor online reputation, OTA content, TripAdvisor, and social platforms; guide response strategy</li><li>Manage marketing budgets, track ROI, and report monthly on KPIs to corporate and hotel GMs</li><li>Liaise with Sales, Revenue, PR, and Operations to ensure integrated commercial activities</li><li>Negotiate and manage relationships with media, agencies, influencers, and strategic partners</li><li>Conduct market research and competitor analysis for Hurghada and Red Sea destinations</li><li>Support new hotel openings, rebrandings, and special events within the cluster</li><li>Lead, coach, and develop the Hurghada marketing team and hotel marketing coordinators</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Marketing, Communications, Business Administration, or Hospitality Management</li><li>7+ years of progressive marketing experience with minimum 3 years in hospitality or resort marketing</li><li>Proven track record managing multi-property or cluster marketing portfolios</li><li>Experience with international source markets including Germany, UK, Russia, and GCC</li><li>Based in Hurghada or willing to relocate with frequent property visits across the region</li><li>Valid driving license and ability to travel between properties</li><li>Expert knowledge of digital marketing tools including Google Analytics, Meta Ads, Google Ads, CMS platforms</li><li>Strong command of English and Arabic written and spoken; German or Russian is a strong advantage</li><li>Data-driven decision making with ability to analyze performance and adjust strategy quickly</li><li>Excellent project management skills handling multiple campaigns and deadlines simultaneously</li><li>Creative mindset with strong commercial awareness and ROI focus</li><li>Leadership skills with experience managing and developing marketing teams</li><li>Advanced understanding of branding, positioning, and guest journey mapping</li><li>Proficiency in Adobe Creative Suite, Canva, or equivalent for content direction</li><li>Outstanding communication and presentation skills for internal and external stakeholders</li><li>High attention to detail and ability to maintain brand standards across 15 diverse properties</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Brand Manager is responsible for developing and executing strategic marketing initiatives that strengthen brand positioning, drive customer engagement, and support the commercial objectives of the assigned automotive brand(s).<br> The role works closely with OEM partners, internal departments, and external agencies to ensure the successful delivery of integrated marketing campaigns, product launches, and brand activations while maintaining brand consistency across all customer touchpoints.<br> The Brand Manager plays a key role in analyzing market trends, monitoring campaign performance, managing marketing budgets, and identifying opportunities to enhance brand equity and business growth.<br> Key Responsibilities Develop and implement annual brand and marketing plans aligned with business objectives and OEM strategies.<br> Lead the planning and execution of integrated marketing campaigns across digital, social media, PR, CRM, events, and traditional media.<br> Manage vehicle launches, showroom activations, exhibitions, sponsorships, and customer engagement initiatives.<br> Ensure all marketing communications and assets comply with OEM brand guidelines and corporate identity standards.<br> Collaborate with Sales, Aftersales, Digital Marketing, CRM, Procurement, Finance, and external agencies to deliver marketing initiatives on time and within budget.<br> Build and maintain strong relationships with OEM marketing teams to ensure alignment on campaigns, approvals, and reporting requirements.<br> Monitor marketing performance using key performance indicators (KPIs) and provide actionable insights to optimize campaign effectiveness.<br> Conduct market research, competitor analysis, and consumer insights to identify growth opportunities and support strategic decision-making.<br> Manage marketing budgets, track expenditures, and ensure cost-effective utilization of resources.<br> Oversee the development of marketing materials, digital content, advertising, and point-of-sale assets.<br> Prepare regular performance reports and presentations for management and OEM stakeholders.<br> Mentor and provide guidance to junior team members while fostering collaboration across functions.<br> Bachelor's degree in Marketing, Business Administration, Communications, or a related field.<br> 2–5 years of experience in Brand Management, Marketing, or Communications, preferably within the automotive, FMCG, retail, or consumer products industries.<br> Experience in developing and executing integrated marketing campaigns.<br> Strong understanding of brand management principles, consumer behavior, and marketing analytics.<br> Experience working with external agencies and managing multiple stakeholders.<br> Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.<br> Knowledge of digital marketing platforms, CRM, and campaign performance measurement.<br> Excellent analytical, organizational, and project management skills.<br> Strong communication, presentation, and interpersonal skills.<br> Excellent command of written and spoken Arabic and English.<br></span> </div>
<p>Are you a visionary marketing leader ready to make a significant impact? <br>We are seeking an exceptional <strong>Marketing Manager</strong> to spearhead our marketing initiatives in <strong>Sharqia, Egypt</strong>. <br>This is a thrilling <strong>on-site</strong> opportunity for a seasoned professional to drive growth, shape brand perception, and lead dynamic campaigns across diverse sectors including Marketing/PR/Advertising, Media/Journalism/Publishing, and Sales/Retail.<br> </p><p><strong>Overview:</strong> <br>As our Marketing Manager, you will be the architect of our brand's voice and market presence. <br>You will lead a dedicated team, crafting innovative strategies that resonate with our target audiences and deliver measurable results. <br>This is more than a job; it's a chance to leave your mark on a thriving organization.</p><ul><li><strong>Responsibilities:</strong></li><li>Develop and execute comprehensive <strong>marketing strategies</strong> aligned with business objectives.</li><li>Conduct in-depth <strong>market research</strong> to identify trends, opportunities, and competitive landscapes.</li><li>Oversee all aspects of <strong>social media marketing</strong>, driving engagement and brand loyalty.</li><li>Collaborate closely with <strong>sales management</strong> to create compelling campaigns that generate leads and drive revenue.</li><li>Manage and optimize advertising campaigns across various channels.</li><li>Lead and mentor a high-performing marketing team, fostering a culture of innovation and excellence.</li><li>Monitor and analyze campaign performance, providing strategic insights and recommendations.</li><li>Cultivate strong relationships with media partners and stakeholders.<br> </li></ul><p><strong>Skills & Technologies:</strong> You will leverage your expertise in <strong>Marketing Strategy</strong>, <br><strong>Digital Marketing</strong>, and <strong>Brand Management</strong> to create impactful campaigns. Proficiency in <strong>Market Research</strong> methodologies and a deep understanding of <strong>Social Media Marketing</strong> platforms are essential.<br>Your <strong>Sales Management</strong> acumen will ensure seamless integration between marketing and sales efforts.<br><strong>Growth Opportunities:</strong> This Senior Management role offers unparalleled opportunities for professional development and strategic influence. You will have the autonomy to innovate, implement new initiatives, and shape the future direction of our marketing efforts, with potential for expansion into broader regional or strategic leadership roles.</p><p><strong>Team & Culture:</strong> Join a vibrant and collaborative team passionate about creativity and results. We believe in empowering our leaders, fostering open communication, and celebrating collective successes. Your leadership will be crucial in inspiring and guiding our talented marketing professionals.</p><p><strong>Impact:</strong> Your contributions will directly influence our brand's market position, customer acquisition, and overall business growth. You will be instrumental in enhancing our visibility, strengthening our brand identity, and driving significant commercial success in Sharqia and beyond.</p>
<p><strong>Unleash Your Marketing Prowess as a Senior Marketing Specialist in Giza, Egypt!</strong> Are you a visionary marketing professional ready to make a significant impact? We are searching for an experienced and dynamic Senior Marketing Specialist to join our vibrant team in Giza, Egypt. This is an incredible opportunity to shape compelling narratives and drive engagement for a company at the forefront of the Marketing/PR/Advertising and Media/Journalism/Publishing sectors. If you thrive in a fast-paced environment and are passionate about crafting innovative marketing strategies, we want to hear from you!</p><p><strong>What You'll Be Doing: Igniting Campaigns and Cultivating Brands</strong></p><ul><li><strong>Strategic E-Marketing Leadership:</strong> Develop, implement, and manage cutting-edge e-marketing strategies to elevate our brand presence and achieve business objectives.</li><li><strong>Social Media Mastery:</strong> Oversee and execute engaging social media campaigns, leveraging platforms to foster community, drive traffic, and enhance brand loyalty.</li><li><strong>Comprehensive Marketing Execution:</strong> Plan and execute diverse marketing initiatives across various channels, ensuring alignment with overall company goals.</li><li><strong>Content Creation & Curation:</strong> Lead the creation of compelling, high-quality content that resonates with our target audience and reinforces our brand voice.</li><li><strong>Performance Analysis & Optimization:</strong> Monitor, analyze, and report on the performance of marketing campaigns, using data-driven insights to optimize future strategies.</li><li><strong>Collaboration & Innovation:</strong> Work closely with cross-functional teams to integrate marketing efforts and continuously explore new trends and technologies.</li></ul><p><strong>Growth Opportunities: Chart Your Own Course to Excellence</strong></p><p>This role offers a fertile ground for professional development. You'll have the chance to lead significant projects, mentor junior team members, and expand your expertise across a diverse range of marketing disciplines. We are committed to fostering a culture of continuous learning and providing avenues for career progression within our growing organization.</p><p><strong>Team & Culture: A Hub of Creativity and Collaboration</strong></p><p>Join a passionate and supportive team where creativity is celebrated, and collaboration is key. We believe in empowering our specialists to bring their best ideas forward and work together to achieve extraordinary results. Our on-site environment in Giza encourages dynamic interaction and a strong sense of community.</p><p><strong>Impact: Be the Architect of Our Success Story</strong></p><p>As a Senior Marketing Specialist, your contributions will be pivotal in shaping our brand's narrative and expanding our reach. You will directly influence our market presence, drive customer engagement, and play a crucial role in our continued success and growth.</p>
<p>Are you a visionary marketing professional ready to make a significant impact? We're seeking a dynamic <strong>Digital Marketing Executive</strong> to propel our brand forward with innovative strategies and compelling campaigns! This is an exhilarating <strong>Freelance / Project</strong> opportunity based in the vibrant city of <strong>Cairo, Egypt</strong>, offering the flexibility of a <strong>Hybrid</strong> work model. If you thrive on creativity, possess a keen understanding of digital landscapes, and are eager to drive measurable results, then this role is tailor-made for you!</p><p><strong>Overview:</strong> As our Digital Marketing Executive, you will be at the forefront of our digital presence, crafting engaging narratives and executing impactful campaigns across various platforms. You'll work on exciting projects that directly contribute to our growth and market visibility, leveraging your expertise to connect with our target audience and amplify our message.</p><ul><li><strong>Responsibilities:</strong><ul><li>Develop and implement cutting-edge <strong>Digital Marketing</strong> strategies that align with business objectives.</li><li>Manage and optimize our <strong>Social Media</strong> presence, creating compelling content and fostering community engagement.</li><li>Execute sophisticated <strong>E-Marketing</strong> campaigns, including email marketing, to nurture leads and drive conversions.</li><li>Conduct market research and analyze trends to identify new opportunities and refine existing strategies.</li><li>Collaborate on content creation, ensuring all marketing materials are consistent with brand guidelines and resonate with our audience.</li><li>Monitor and report on campaign performance, using data-driven insights to continuously improve results.</li><li>Stay abreast of the latest digital marketing tools, technologies, and best practices.</li></ul></li><li><strong>Skills & Technologies:</strong> This role demands proficiency in <strong>Digital Marketing</strong>, exceptional <strong>Social Media Management</strong> capabilities, and a strong foundation in overall <strong>Marketing Strategy</strong> and <strong>E-Marketing</strong>. Experience with SEO, SEM, content management systems, and various analytics platforms will be highly valued.</li><li><strong>Growth Opportunities:</strong> This project-based role offers unparalleled opportunities to expand your portfolio, collaborate on diverse projects, and hone your skills in a fast-paced and evolving digital landscape. You'll gain exposure to different facets of marketing, PR, and even sales, all while contributing to impactful initiatives.</li><li><strong>Team & Culture:</strong> Join a forward-thinking and supportive environment where innovation is celebrated. While this is a freelance role, you'll be an integral part of our project teams, collaborating with passionate individuals dedicated to excellence. We foster a culture of creativity, continuous learning, and mutual respect.</li><li><strong>Impact:</strong> Your contributions will be pivotal in enhancing our brand's online visibility, driving engagement, and ultimately contributing to our business growth. You'll have the power to shape our digital narrative and connect with audiences in meaningful ways.</li></ul>
Key Responsibilities:Directs, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Must have excellent food knowledge and a full understanding of culinary terms. Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. Must be proficient in completing tasks, work efficiently and productively. Must be able to work in any section of a kitchen. Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. Control production levels and recommend ideas for improvements and better cost controlling. Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within their section. Ensures that the HACCP program is carried out correctly. Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>Qualifications and Skills A minimum of 8 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef de Partie (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries, and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
KEY RESPONSIBILITIESDirects, coaches, supports, supervises, and evaluates (with the Sous Chef) all direct reports. Must have excellent food knowledge and a full understanding of culinary terms. Must be able to read, understand, follow, and prepare company recipes by maintaining the quality and consistency in taste according to the instructions provided by the corporate office. Must be proficient in completing tasks, work efficiently and productively. Must be able to work in any section of a kitchen. Coordinate and supervise all team members assigned to their section, assign and delegate tasks accordingly. Undertake recipe reviews daily. Maintain recipe folders in immaculate condition. Responsible for follow-through on any request within the area of responsibility received from the direct supervisor or manager on duty; this may include show plates, food samples and random food tastings. Control production levels and recommend ideas for improvements and better cost controlling. Prepare daily electronic food requisitions needed for his section production and countercheck deliveries for its accuracy; Report any discrepancies to his immediate supervisor. Must be able to oversee any main section (Sauce, Entremetier, Fish, Roast, Outlet CDP, Tournant and Cold Kitchen) and its entire food production. Maintain and ensure that Public Health are followed according to company standards and expectation (referring to US, Anvisa, Shipsan, Canadian, Australian etc.) and always followed within his section. Ensures that the HACCP program is carried out correctly. Maintains their assigned area in preparation for announced or unannounced United States Public Health type inspection either done by the Food & Beverage Director or the actual inspectors. Reports for duty at assigned times, follows their supervisor’s instructions, and ensures that personal appearance, uniform, and personal hygiene are in accordance with the company’s rules and regulations.<br>QUALIFICATIONS AND EDUCATIONA minimum of 5 years in an upscale hotel, resort, cruise ship or convention banqueting service and at least 2 years as Chef Tournant (shipboard experience preferred). A culinary school degree is required. Very strong management skills in a multicultural and dynamic environment. Very strong communication, problem solving, decision making, and interpersonal skills. Superior customer service, teambuilding, and conflict resolution skills. Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques. Strong planning, coaching, organizing, staffing, controlling, and evaluating skills. Intermediate computer software skills required. Possess a good understanding of basic accounting principles such as numbering flow, “Debits/Credits”, adjusting entries and corrections. Ability to write reports and business correspondence and to establish a good rapport with the ship’s Senior Officers and the corporate office.
<p><strong>1. Position Overview</strong></p><p>The Planning Manager is responsible for end-to-end planning and inventory management across all business units. The role oversees demand planning, production planning, replenishment, and inventory control for both trading items and raw materials used in manufacturing. The Planning Manager drives the Sales & Operations Planning (S&OP) process, ensures optimal stock levels, and leads a cross-functional planning team to achieve supply continuity, cost efficiency, and service level targets.</p><p> </p><p><strong>2. Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>A. Demand Planning & Forecasting</strong></p><p>• Develop and maintain rolling demand forecasts (monthly / quarterly / annual) across all product categories — medical devices, consumables, and raw materials.</p><p>• Collaborate with Sales, Marketing, and Business Unit Managers to gather market intelligence and incorporate into statistical forecast models.</p><p>• Monitor forecast accuracy (MAPE / Bias) and implement corrective actions to continuously improve forecasting precision.</p><p>• Analyze historical sales data, seasonality, product lifecycle stages, and market trends to refine demand signals.</p><p> </p><p><strong>B. Sales & Operations Planning (S&OP)</strong></p><p>• Facilitate and chair the monthly S&OP cycle: Pre-S&OP demand review, supply review, financial reconciliation, and Executive S&OP sign-off.</p><p>• Prepare S&OP meeting packs including demand vs. supply gap analysis, inventory projections, and risk/opportunity registers.</p><p>• Ensure alignment between commercial commitments and supply capacity across all 7 business units.</p><p>• Track and communicate consensus plan to procurement, warehouse, and finance teams.</p><p> </p><p><strong>C. Inventory Management & Optimization</strong></p><p>• Define and maintain optimum inventory levels — safety stock, reorder points, and min/max parameters — using ABC/XYZ segmentation across ~4,000 active SKUs.</p><p>• Monitor inventory health metrics: Days of Supply on Hand (DSOH), stock coverage, excess & obsolete (E&O) inventory, and slow-moving items.</p><p>• Execute periodic physical inventory counts and cycle counts; reconcile system vs. physical balances in ERP system.</p><p>• Drive inventory reduction initiatives without compromising service levels; maintain target fill rate across all product categories.</p><p>• Manage shelf-life and expiry risk for medical consumables and pharmaceutical-grade raw materials.</p><p><strong> </strong></p><p><strong>D. Production Planning (MTO / MTS)</strong></p><p>• Develop and release Master Production Schedules (MPS) for Make-to-Stock (MTS) and Make-to-Order (MTO) products aligned with capacity constraints.</p><p>• Coordinate with Manufacturing and Quality teams to incorporate production lead times, batch sizes, and changeover requirements into plans.</p><p>• Monitor production adherence to plan (Schedule Attainment %) and escalate deviations in a timely manner.</p><p>• Plan raw material requirements using MRP outputs and ensure materials are available ahead of production schedules.</p><p> </p><p><strong>E. Purchase Requisitions (PRs)</strong></p><p>• Issue and manage Purchase Requisitions (PRs) for all trading items, raw materials, and imported goods across 40+ foreign agents/suppliers.</p><p>• Review and approve replenishment orders generated from MRP/DRP runs in ERP system</p><p>• Coordinate with the Procurement team on supplier lead times, MOQs, LC requirements, and import documentation to align purchase plans.</p><p>• Manage order prioritization during supply shortages or disruptions, ensuring critical items are sourced on time.</p><p> </p><p><strong>F. Team Leadership & Development</strong></p><p>• Directly manage and develop the planning team (demand planners, inventory analysts, production planners, and data analysts).</p><p>• Set clear KPIs, conduct regular performance reviews, and build individual development plans for team members.</p><p>• Foster a culture of continuous improvement, data-driven decision making, and cross-functional collaboration.</p><p>• Conduct training on planning tools, ERP system usage, and best-practice supply chain methodologies.</p><p> </p><p><strong>G. Reporting & Analytics</strong></p><p>• Prepare and present monthly planning dashboards covering: DSOH, forecast accuracy, stock coverage, fill rate, E&O value, and PR/PO cycle time.</p><p>• Provide the Supply Chain Director with regular insights on supply risks, inventory exposure, and improvement opportunities.</p><p>• Develop and maintain ERP reports and Power BI / Excel dashboards for planning performance tracking.</p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p> </p><p><strong>3. Required Qualifications</strong></p><p><strong>Education</strong></p><p>• Bachelor’s degree in supply chain management, Industrial Engineering, Business Administration, Pharmacy, or a related field.</p><p><strong>Professional Experience</strong></p><p>• Minimum 8–10 years of progressive experience in supply chain planning, with at least 3 years in a managerial role.</p><p>• Proven experience in the medical devices, pharmaceutical, or FMCG industry — preferably within Egypt or the MENA region.</p><p>• Demonstrated track record of managing planning for both trading (import) and manufacturing (MTO/MTS) environments.</p><p>• Hands-on experience managing large SKU portfolios (>1,000 SKUs) with multiple product categories and diverse supplier bases.</p><p>• Prior exposure to S&OP facilitation and cross-functional stakeholder management at a senior level.</p><p><strong>Professional Certifications (Preferred)</strong></p><p>• CPIM (Certified in Planning and Inventory Management) - Preferred</p><p> </p><p><strong>4. Required Skills & Competencies</strong></p><p><strong>Technical Skills</strong></p><p>• Deep expertise in demand planning, MRP/DRP, MPS, safety stock modelling, and inventory optimization techniques.</p><p>• Proficiency with ERP systems — MS Dynamics 365 (preferred), or equivalent; ability to configure and leverage planning modules.</p><p>• Strong command of ABC/XYZ inventory segmentation, EOQ/ROP models, and service-level target setting.</p><p>• Advanced Excel skills (pivot tables, solver, scenario modelling); experience with Power BI or similar BI tools is a plus.</p><p>• Familiarity with import/export operations, LC mechanics, and coordination with foreign agents and freight forwarders.</p><p>• Understanding of medical device regulatory requirements (MOHP, GAFI registrations) as they affect planning lead times.</p><p>• Knowledge of manufacturing planning concepts: capacity planning, OEE, batch manufacturing, and BOM management.</p><p><strong> </strong></p><p><strong>Leadership & Soft Skills</strong></p><p>• Strong leadership presence with the ability to motivate, coach, and develop a diverse planning team.</p><p>• Excellent analytical and critical thinking skills — comfortable translating data into actionable business decisions.</p><p>• Effective communicator at all organizational levels; capable of presenting complex supply plans to senior management.</p><p>• High attention to detail with the ability to manage multiple priorities under time pressure.</p><p>• Collaborative cross-functional mindset; skilled at influencing without direct authority (sales, finance, operations).</p><p>• Continuous improvement orientation — proactively identifies process gaps and drives structured solutions.</p><p>• Fluent in Arabic and English (written and spoken).</p>
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>The Assistant Guest Experience Manager / PA to the General Manager provides professional administrative support to the General Manager while ensuring exceptional guest experience standards throughout the hotel. The role acts as a key liaison between guests, department heads, and the General Manager, supporting VIP guest relations, service recovery initiatives, guest satisfaction programs, and executive administration.</p>
<h4>Key responsibilities</h4>
<p><strong>Guest experience management</strong></p>
<ul>
<li>Monitor guest satisfaction scores, reviews, and feedback across all platforms.</li>
<li>Ensure prompt handling and resolution of guest complaints and service recovery cases.</li>
<li>Coordinate VIP arrivals, departures, and special guest requests.</li>
<li>Conduct regular guest engagement activities and collect feedback to improve service delivery.</li>
<li>Support operational departments in maintaining brand standards and service excellence.</li>
<li>Prepare guest satisfaction reports and identify service improvement opportunities.</li>
<li>Follow up on guest correspondence and ensure timely responses.</li>
<li>Assist in implementing guest experience initiatives and quality assurance programs.</li>
</ul>
<p><strong>Personal assistant to the General Manager</strong></p>
<ul>
<li>Manage the General Manager's calendar, appointments, meetings, and travel arrangements.</li>
<li>Prepare meeting agendas, minutes, presentations, correspondence, and reports.</li>
<li>Screen and prioritize incoming communications.</li>
<li>Coordinate communication between the General Manager and department heads.</li>
<li>Maintain confidential records, files, and business documents.</li>
<li>Handle administrative tasks, including expense reports, letter drafting, and document control.</li>
<li>Organize executive meetings, events, and visits.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's Degree in Hospitality Management, Business Administration, or related field.</li>
<li>Minimum 3-5 years of experience in Guest Relations, Guest Experience, Front Office, Executive Office, or Hospitality Operations.</li>
<li>Previous experience as Executive Assistant, Guest Relations Manager, or similar position preferred.</li>
<li>Excellent written and verbal communication skills in English; additional languages are an advantage.</li>
<li>Strong organizational and time-management skills.</li>
<li>Proficiency in Microsoft Office Suite and hotel management systems.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions.<br> With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.<br> Role Overview We are looking for an experienced Political Science Domain Expert to contribute to the evaluation and improvement of Large Language Models.<br> The role involves creating advanced prompts, assessing AI-generated responses, identifying knowledge gaps, and developing high-quality evaluation data.<br> The work may cover political science, governance, elections, public policy, political institutions, comparative politics, and international relations .<br> The successful candidate will apply strong domain knowledge and reliable sources to evaluate factual accuracy, reasoning quality, completeness, and nuance.<br> CONTRACT: Contractor assignment, 8 weeks COMMITMENT: Full-time, 40 hours per week with at least 4 hours of PST overlap LOCATIONS: Remote - Bangladesh, Brazil ,Colombia, Egypt, Ghana, India, Indonesia, Pakistan, Turkey, Vietnam PROCESS: Initial screening followed by domain manager review Key Responsibilities Create advanced political science prompts across a range of topics and difficulty levels.<br> Evaluate AI-generated responses for factual accuracy, reasoning quality, completeness, and nuance.<br> Review content related to governance, elections, public policy, political institutions, and international relations.<br> Identify hallucinations, outdated claims, logical inconsistencies, bias, and complex edge cases.<br> Develop benchmark datasets and adversarial test cases for model evaluation.<br> Verify conclusions using reliable, relevant, and up-to-date references.<br> Provide clear, objective, and evidence-based feedback on model outputs.<br> Maintain accurate documentation and consistent annotation quality.<br> Collaborate with AI researchers and project teams to improve model performance.<br> Master’s degree or higher in Political Science, International Relations, Public Policy, Governance , or a closely related discipline.<br> At least 3 years of professional, research, or teaching experience in a politics-related field.<br> Strong knowledge of political systems, governance, elections, public policy, or international relations.<br> Ability to evaluate political content for factual, logical, contextual, and chronological accuracy.<br> Experience conducting research and supporting conclusions with reliable references.<br> Excellent written English communication skills.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors. The Executive Butler is a department head with responsibility for the successful functioning and delivery of our critical and differentiating butler services to guests. You set the tone for and are primarily accountable to providing a seamless face to the guest pre-arrival, during the guest stay and at departure. Butler services are accomplished by directly managing the Butler team comprised of Butlers and Butler Valets and strong coordination with other departments. The Executive Butler leads by working to continually improve guest and associate satisfaction, and maximize the financial performance of the department. While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Executive Butler s success is rooted in a deep passion for service, uncompromising standards, leadership excellence, the ability to anticipate needs, impeccable interpersonal skills and technology skills to successfully lead the Butler program.</p><p>CORE WORK ACTIVITIES</p><p>Managing Butler Services</p><p>Manages day-to-day butler services operations verifying that quality and standards exceed the expectations of guests on a daily basis. This includes all pre-arrival activities, Butler Service Desk operations, and Butler staff in order to provide a seamless butler program for guests. Manages VIP guests. Recognizes repeat and important guests and builds rapport in order to develop personal guest contact, obtains preferences and proactively anticipates guest needs and requirement. Manages VIP guests schedules as appropriate to support potential needs. Manages the guest experience so that a high level of privacy is afforded and confidentiality is kept on behalf of VIP guests when possible. Supervises Butler Service Desk and verifies resources provide seamless services during the on-site guest journey. Conducts daily stand-ups and communicates clear and consistent messages through stand-ups regarding the Butler team updates and goals to produce desired results. Obtains list of check-ins and VIP guests both to prepare work assignments for the Butler team. Keeps the Butler team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Encourages and builds mutual trust, respect, and cooperation among departments such as Front Office and Housekeeping whose touch points intersect with butler services and Butler team members. Serves as a role model to demonstrate appropriate behaviors and sets the bar for execution of butler services through training and mentorship. Continuously strives with the team to provide the bespoke and uncompromising services. Supports and trains other departments who deliver on signature services (e.g., housekeeping, room inspections, delivery).</p><p>Supporting Management of Front Desk Team</p><p>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p><p>Guest Relations</p><p>Sets the standard and tone for how Butler team members drive guest relations. Coaches team members to recognize and build rapport with guests. Establishes processes to obtain guest preferences and proactively anticipate guest needs and requirements. Verifies Butler teams manage guests schedules to anticipate potential needs. Verifies Butler teams maintain a high level of privacy, discretion and confidentiality on behalf of guests when possible. Verifies Butler teams address guests' service needs in a professional, positive, and timely manner, consistent with company policy. Fosters positive guest relations by coaching team members to actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust. ? Assists other employees to verify proper coverage and prompt guest service.</p><p>Managing Departmental Costs</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>High school diploma or GED; 2 years of experience in butler services, guest relations, or related professional area; completion of a formal butler training program. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; completion of a formal butler training program; no work experience required.</p><p></p></section>
<div><b>Job Description</b></div> <br> <ul> <li>Supervise all hotel operations during the assigned shift, including front desk, housekeeping, food and beverage, and maintenance.</li> <li>Ensure high levels of guest satisfaction by responding promptly and effectively to guest requests, complaints, and emergencies.</li> <li>Manage staffing levels, delegate tasks, and motivate team members to deliver excellent service.</li> <li>Monitor adherence to hotel policies, health and safety regulations, and quality standards.</li> <li>Conduct regular inspections of guest rooms, public areas, and facilities to maintain cleanliness and operational efficiency.</li> <li>Handle conflict resolution and problem-solving related to guest issues or team concerns.</li> <li>Liaise with other hotel departments to ensure seamless coordination and communication.</li> <li>Prepare and maintain shift reports, including incidents, guest feedback, and operational updates.</li> <li>Support the management team with employee training, scheduling, and performance evaluations as needed.</li> <li>Ensure financial control measures such as cash handling, billing accuracy, and inventory management are followed.</li> </ul> <br> <div><b>Qualifications</b></div> <br> <p>Skills and Qualifications:</p> <ul> <li>Proven experience in hotel management or a related hospitality role.</li> <li>Strong leadership and interpersonal skills.</li> <li>Excellent customer service and communication abilities.</li> <li>Ability to remain calm and decisive under pressure.</li> <li>Good organizational and problem-solving skills.</li> <li>Knowledge of hotel management software is a plus.</li> <li>Flexibility to work various shifts including nights, weekends, and holidays.</li> <li>BSC degree in Hospitality Management or relevant experience.</li> </ul> <br> <div><b>Additional Information</b></div> <br> <p>Employee benefit card offering discounted rates in Accor worldwide.</p> <p>Learning programs through our Academies</p> <p>Opportunity to develop your talent and grow within your property and across the world!</p>
<p><h4>Company description</h4>
<p>Join us at Accor, where life pulses with passion!</p>
<p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.</p>
<p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p>
<p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p>
<p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p>
<p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p>
<p>Hospitality is a work of heart.</p>
<p>Join us and become a Heartist®.</p>
<h4>Job description</h4>
<h4>Key responsibilities:</h4>
<ul>
<li>Support execution of marketing strategies across both properties in alignment with Accor brand standards.</li>
<li>Assist in planning and promoting seasonal campaigns, events, and on-property activations.</li>
<li>Coordinate and support photo/video shoots to ensure high-quality, brand-aligned content.</li>
<li>Manage and update digital presence across social media, OTAs, Google listings, and brand platforms.</li>
<li>Work closely with the community management agency to ensure timely and effective communication.</li>
<li>Draft content for newsletters, website updates, press releases, and promotional materials.</li>
<li>Support the creation and distribution of marketing collateral (signage, menus, flyers, etc.).</li>
<li>Assist in coordinating PR and influencer engagements, media visits, and familiarization trips.</li>
<li>Track and report on marketing KPIs and campaign performance.</li>
<li>Liaise with internal departments to gather information and align marketing initiatives.</li>
<li>Coordinate supplier communication and support budget tracking.</li>
<li>Travel between Hurghada and Sharm El Sheikh as needed to support on-ground execution.</li>
</ul>
<h4>Additional information</h4>
<h4>Your team and working environment:</h4>
<p>In one to two sentences, introduce the team, property or office environment in a way that reflects the culture.</p>
<p>Note: Customization may be included for any specific local or legislative requirements, such as work permits.</p>
<h4>Our commitment to diversity & inclusion:</h4>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>