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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18-month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Cairo, Egypt</p><p><br><b>Job Family Group:</b></p><br>Sales & Marketing<p><br><b>Worker Type:</b></p><br>Regular<p><br><b>Posting Start Date:</b></p><br>August 11, 2026<p><br><b>Business Unit:</b></p><br>Downstream and Renewables<p><br><b>Experience Level: </b></p><br>Experienced Professionals<p><br><b>Job Description: </b></p><br><p><b>Where you fit In</b></p><br><p>Expect lots of support and encouragement while you’re here. You’ll be working alongside people who love what they do and enjoy sharing their enthusiasm with everyone around them. We value career growth. You’ll have limitless opportunities to explore – whether that means building up new areas of expertise or taking in a different direction.</p><br><p>As Lubricants Technical Advisor, you will be expected to provide first line technical advice to direct accounts, industrial and indirect customers, and Shell Sales force on the use of the Shell lubricants portfolio in order to best exploit the technical attributes of Shell products and services to commercial advantage, and to trouble shoot any technical issues.</p><br><p><b>What’s the role?</b></p><br><p>In your role as the Lubricants Technical Advisor (LTA) you will use your techno-commercial skills to provide support on highly complex technical issues to key accounts for business retention, securing close top partnership with key customers and prospects at high level as well as with their key stakeholders through differentiating offers and solutions:</p><br><ul><li><p>Provide front line technical support to direct top customers and prospects (Platinum, global priority OEM) and sales staff including problem solving, troubleshooting and application advice for approximately. 95% of all front-line technical issues</p><br></li><li><p>Secure close good relationship with key customers and prospects at high level as well as with their key stakeholders, enhancing the use of the Shell lubricants portfolio to best exploit the technical attributes of Shell products and services to commercial advantage and to trouble shoot any technical issues</p><br></li><li><p>Manage any complex complaint or issue coming from key customers (Platinum, global priority OEM) providing satisfying customer solution and clear constructive feedback internally as good learning case</p><br></li><li><p>Thanks to own high technical, overall sector <span>product/application/process</span> expertise, be able to deliver valuable input and Shell product and services selection to key customers, to improve sensitively their production process, increasing Shell Technology image and business opportunity</p><br></li><li><p>Provide HSSE, Occupational Health, safety and product disposal advice to key customers and front-line sales, in line with local legislation requirements. Actively keep up to date with changes in legislation</p><br></li><li><p>You also will drive top and bottom-line growth through deep involvement in key account prospecting and cross/up selling activities with a premium acceleration focus providing the right claims and reasons to believe:</p><br></li><li><p>Work closely with local sales and global accounts who have the ‘ownership’ of the customers, to provide appropriate technical support to maintain and gain business in line with business strategy.</p><br></li><li><p>Carry out joint and solo visits (with knowledge of sales force) to new and existing customers providing technical proposals/assistance to generate sales opportunities, with both existing and new products</p><br></li><li><p>Drive x/up-sales opportunities through developing and delivering appropriate lubricants training to direct Sales/Marketing staff to develop their expertise, as well as tailored training packages for Gold/Platinum Customers where required</p><br></li><li><p>Develop and deliver appropriate lubricants training to direct Shell Sales staff to develop their <span>product-application-services</span> expertise</p><br></li><li><p>Exploiting the use of Sales First tools through integrated T-SPANCOP with Sales one and delivering DVRs according to global needs and guidelines to provide proven Technology Leadership or Value Led examples</p><br></li><li><p>You will be part of the services monetization journey by introducing and growing our technical services as a new revenue stream through our current active CVP`s in addition to creating new ones to expand our services portfolio</p><br></li></ul><p><b>What we need from You</b></p><br><ul><li><p>Degree (e.g. BEng) –engineering, preferably mechanical, or comparable technical background skills</p><br></li><li><p>Proven 5-8 years working experience in relevant industries</p><br></li><li><p>Good Sector and application technical knowledge to be able to understand customer`s critical needs </p><br></li><li><p>Evidence for good commercial acumen, Experience in a customer facing role (eg front line sales) is beneficial.</p><br></li><li><p>Knowledge in Vibration, Ultrasound and/or thermography inspections will be considered.</p><br></li><li><p><span>Self-committing,</span> balancing own learning from others internally and giving technical support externally</p><br></li><li><p>Having the ability to distil complex information and to communicate clearly and concisely to others</p><br></li><li><p>Managing relationships with key customers and their stakeholders</p><br></li><li><p>Delivers results – accountability. Clear results orientation and capacity to manage self-performance</p><br></li><li><p>Competence in problem solving, good decision-making skills and ability to find solutions to day-to-day issues</p><br></li><li><p>Able to maintain high volumes of contacts, with quick and accurate turnaround time</p><br></li><li><p>Demonstrates interpersonal sensitivity and communication (written and verbal) skills</p><br></li><li><p>Solution development and creative problem solving</p><br></li><li><p>Successful integration for collaborative development and implementation with global, regional & local teams.</p><br></li><li><p>Good English skill level</p><br></li></ul><p>-</p><br><p><br><b>DISCLAIMER:</b></p><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. </div>
<p><h4>Who we are</h4>
<p><strong>VOIS (Vodafone Intelligent Solutions)</strong> is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled Customer Senior Project Manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<p><strong>Vision, planning and control</strong><br>
Define and communicate the high-level vision and desired future state for the programme.<br>
Create detailed programme plans, including resource requirements, interdependencies, and critical paths.<br>
Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.<br>
Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</p>
<p><strong>Organisation & leadership</strong><br>
Build and lead high-performing cross-functional teams.<br>
Clarify skills requirements and manage recruitment and development during engagement.<br>
Act as a coach and mentor, fostering collaboration and motivation.<br>
Influence relationships with internal and external stakeholders and support effective business change.</p>
<p><strong>Quality assurance and reporting</strong><br>
Apply quality assurance standards across all work streams.<br>
Implement robust reporting mechanisms for budget, timelines, and KPIs.<br>
Maintain accurate financial and project documentation, including lessons learned and closure reports.</p>
<p><strong>Risk, issue and change management</strong><br>
Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</p>
<p><strong>Financial management</strong><br>
Align outcomes with benefits realisation plans and manage scope changes effectively.<br>
Maintain business cases and ensure ongoing viability of projects and programmes.<br>
Forecast and report on budgets and expenditure accurately.</p>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Team leadership & management:</strong><br>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
<strong>Beverage expertise & innovation:</strong><br>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
<strong>Guest service excellence:</strong><br>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
<strong>Inventory & stock management:</strong><br>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
<strong>Health & safety compliance:</strong><br>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
<strong>Upselling & revenue generation:</strong><br>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
<strong>Administration & reporting:</strong><br>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
<strong>Training & development:</strong><br>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
<strong>Special events & promotions:</strong><br>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
<strong>Problem resolution & continuous improvement:</strong><br>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<h4>Abilities / key competencies / skills</h4>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<h4>Experience / certificates / education</h4>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar/restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<h4>Additional information</h4>
<p>What awaits you...</p>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly skilled customer senior project manager to lead large-scale, customer-facing projects and programmes across multiple domains for enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 5 years of experience managing major complex projects within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact projects for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced project governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a highly experienced customer programme manager to lead large-scale, customer-facing projects and programmes across multiple domains for our enterprise clients. This role involves managing complex, multi-party teams, driving delivery excellence, and ensuring alignment with time, cost, and quality standards. The individual will oversee governance, risk management, resource planning, and financial control, while engaging senior stakeholders and supporting pre-sales activities.</p>
<h4>What you will do</h4>
<strong>Vision, planning and control</strong><br>
<ul>
<li>Define and communicate the high-level vision and desired future state for the programme.</li>
<li>Create detailed programme plans, including resource requirements, interdependencies, and critical paths.</li>
<li>Integrate all work streams into a cohesive programme plan and manage performance against measurable outcomes.</li>
<li>Develop stakeholder communication plans and manage resource forecasting throughout the lifecycle.</li>
</ul>
<strong>Organisation & leadership</strong><br>
<ul>
<li>Build and lead high-performing cross-functional teams.</li>
<li>Clarify skills requirements and manage recruitment and development during engagement.</li>
<li>Act as a coach and mentor, fostering collaboration and motivation.</li>
<li>Influence relationships with internal and external stakeholders and support effective business change.</li>
</ul>
<strong>Quality assurance and reporting</strong><br>
<ul>
<li>Apply quality assurance standards across all work streams.</li>
<li>Implement robust reporting mechanisms for budget, timelines, and KPIs.</li>
<li>Maintain accurate financial and project documentation, including lessons learned and closure reports.</li>
</ul>
<strong>Risk, issue and change management</strong><br>
<ul>
<li>Define and maintain risk and change strategies, ensuring stakeholders are informed of potential impacts.</li>
</ul>
<strong>Financial management</strong><br>
<ul>
<li>Align outcomes with benefits realisation plans and manage scope changes effectively.</li>
<li>Maintain business cases and ensure ongoing viability of projects and programmes.</li>
<li>Forecast and report on budgets and expenditure accurately.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Over 7 years of experience managing major programmes within the ICT industry.</li>
<li>Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.</li>
<li>Proven ability to manage multiple complex projects concurrently.</li>
<li>Excellent interpersonal and communication skills, including confident presentations at executive level.</li>
<li>Professional qualifications: Prince2 Practitioner or PMP, MSP Foundation.</li>
<li>Experience in programme and project budget management, financial accounting, and telecommunications environments.</li>
<li>Flexible and adaptable in dynamic environments, with strong cross-functional collaboration capabilities.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What’s in it for you</h4>
<ul>
<li>Opportunity to lead high-impact programmes for global enterprise customers.</li>
<li>Exposure to senior stakeholders and strategic decision-making.</li>
<li>Work in a collaborative, innovative environment with cutting-edge technologies.</li>
<li>Professional growth through challenging projects and leadership responsibilities.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced programme governance and risk management techniques.</li>
<li>Strategic stakeholder engagement and negotiation skills.</li>
<li>Financial planning and benefits realisation in large-scale programmes.</li>
<li>Leadership in multi-domain, cross-functional environments.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment. This is an exciting new position within Ennismore s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p><p>Job Description Responsibilities</p><p>Team Leadership & Management: Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards. Maintain a positive and motivated team environment through coaching, mentoring, and feedback. Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</p><p>Beverage Expertise & Innovation: Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences. Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques. Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings. Provide recommendations to guests on specialty cocktails, wines, and other beverages.</p><p>Guest Service Excellence: Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach. Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction. Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</p><p>Inventory & Stock Management: Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages. Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed. Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</p><p>Health & Safety Compliance: Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies. Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times. Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</p><p>Upselling & Revenue Generation: Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue. Introduce innovative drink specials or themed promotions to boost sales and attract guests.</p><p>Administration & Reporting: Manage daily cash handling, including the accurate processing of payments, tips, and transactions. Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance. Collaborate with management on budgeting, cost control, and revenue generation strategies.</p><p>Training & Development: Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills. Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</p><p>Special Events & Promotions: Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue. Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</p><p>Problem Resolution & Continuous Improvement: Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service. Collect and act on guest feedback to continuously improve the quality of service and experience. Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</p><p>Additional Responsibilities: Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</p><p>Qualifications</p><p>Abilities/Key Competencies/Skills Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</p><p>Leading Myself Positive Orientation Operational Decision Making Self-Development & Management</p><p>Leading Others Developing an Empowered Team Leading an Engaged and Diverse Team Communication</p><p>Leading the Business Advocating Guest Passion Business Planning and Analysis Business Improvement and Change</p><p><b>Experience/Certificates/Education</b></p><p>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar / restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</p><p>Education: Bachelor s degree in Hospitality Management, Business Administration, or a related field.</p><p>Skills & Attributes:</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar / restaurant or a luxury hospitality environment.</li><li>Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li><li>Bachelor s degree in Hospitality Management, Business Administration, or a related field.</li><li>Strong leadership and people management skills.</li><li>Excellent interpersonal and communication abilities.</li><li>Attention to detail and strong organizational skills.</li><li>Proven ability to manage multiple priorities and meet deadlines.</li><li>Ability to handle confidential and sensitive information.</li><li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li><li>Proficiency in relevant software and MS Office Suite.</li><li>Professional and well-presented at all times.</li><li>Customer-centric approach with a passion for hospitality.</li><li>Proactive problem-solver with a solutions-oriented mindset.</li><li>Ability to work in a fast-paced, dynamic environment.</li><li>Must be able to handle multiple tasks and adapt to changing priorities.</li><li>Demonstrate the fundamentals of the company s Heartist service culture to be responsive, respectful and deliver a great experience.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b><span>Yassir</span></b><span> is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in </span><b><span>45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa</span></b><span>. It is backed (~</span><b><span>$200M in funding</span></b><span>) by VCs from Silicon Valley, Europe and other parts of the world. </span><br><span>We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. </span><br><span>Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.</span><br>
<p><span>Yassir is seeking a highly skilled and motivated Senior Data Scientist, to join our Artificial Intelligence (AI) team and contribute to some of our key projects, such as Dynamic Pricing and Trip Dispatching. As a Data Scientist, you will play a crucial role in analyzing and modelling data to optimize our Machine Learning (ML) systems. Your expertise in both predictive modelling and software development will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems.</span></p><br>
<br><br><p><b>About the Team</b></p><br><ul><li>The AI team is part of Yassir’s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to build state-of-the-art Data and ML infrastructure and solutions, and ultimately a Data Culture supported by responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!<br></li></ul><br><p><b>Responsibilities</b></p><br><ul>
<li>
<p>Become an expert point of contact and thought leader on your scope by mastering the details and principles pertaining to it.</p><br>
</li>
<li>
<p>Some key areas we have to focus include: optimizing our Pricing capabilities, such as Dynamic / Surge Pricing, Discounts / Commissioning Optimization and Personalized Pricing, optimizing our Dispatching capabilities, optimizing our Fraud Detection / Revenue Leakage Prevention capabilities, optimizing our Recommendations / Personalization capabilities, amongst others.</p><br>
</li>
<li>
<p>Identify and propose ML opportunities related to your scope and beyond</p><br>
</li>
<li>
<p>Support with requirements definition and prioritization of ML projects</p><br>
</li>
<li>
<p>Collaborate with cross-functional Engineering and Product teams</p><br>
</li>
<li>
<p>Champion Data Quality as a critical input component to all ML solutions and Analytics</p><br>
</li>
<li>
<p>Conduct Exploratory Data Analysis and subsequent Feature Selection / Engineering</p><br>
</li>
<li>
<p>Utilize Statistical and ML techniques, as appropriate, for model training</p><br>
</li>
<li>
<p>Validate and tune ML models</p><br>
</li>
<li>
<p>Visualize analysis / modelling results focusing on meaningful, actionable metrics and insights</p><br>
</li>
<li>
<p>Deploy and test ML applications using our MLOps infrastructureMonitor ML models on their technical performance, business impact and underlying data / concept drift</p><br>
</li>
<li>
<p>Explain technical solutions in a business-friendly manner, supporting Product teams in their communications and reporting</p><br>
</li>
<li>
<p>Maintain and improve technical documentation of delivered solutions</p><br>
</li>
<li>
<p>Support the Data & AI domain in developing its technical capabilities, improving its ways of working and collaboration with other dependent teams</p><br>
</li>
<li>
<p>Champion Data Culture, proactively share knowledge across teams, and participate and drive team building activities</p><br>
<br></li>
</ul><br><p><b>Key Requirements - Essential</b></p><br><ul>
<li><ul>
<li>
<p><span>Solid Mathematical / Statistical / Machine Learning as well as Software Development technical skills - supported by a Masters degree or above in a relevant quantitative field such as Mathematics, Statistics, Data Science, Machine Learning, Operational Research, Computer Science, Software Engineering, Physics</span></p><br>
</li>
<li>
<p><span>Comfortable in efficient, production quality Python and SQL coding at a professional setting with at least 2 years of industry experience (more years of experience would be required for more Senior roles)</span></p><br>
</li>
<li>
<p><span>Comfortable with key software engineering concepts, such as code / memory profiling, code optimization, scalability, code / QA testing, cost optimization and associated best practices.</span></p><br>
</li>
<li>
<p><span>Comfortable with key Statistical concepts, such as statistical testing and causal analysis</span></p><br>
</li>
<li>
<p><span>Analytical thinking and problem solving skills</span></p><br>
</li>
<li>
<p><span>Engineering mindset focused towards delivering robust applied data science solutions</span></p><br>
</li>
<li>
<p><span>Visualization skills, including experience with common Python ecosystem libraries and/or Analytics / BI tooling</span></p><br>
</li>
<li>
<p><span>Familiarity and prior use of Cloud solutions and their data / ML services - at Yassir we use Google Cloud Platform (GCP), experience with which is highly preferred</span></p><br>
</li>
<li>
<p><span>Mastering of the end-to-end (ML) model development lifecycle</span></p><br>
</li>
<li>
<p><span>Excellent communication skills, including presentation and oral / written communication (clear articulation, concise documentation) in professional English</span></p><br>
</li>
<li>
<p><span>Positive attitude and resilience</span></p><br>
</li>
<li>
<p><span>Strong interpersonal skills focused on peer support, empathy, active listening, team building and stakeholder relationships building</span></p><br>
</li>
<li>
<p><span>Internal drive, self-motivation and ability to work independently including own effective project management</span></p><br>
</li>
</ul><br></li></ul><br><p><b>Nice to have</b></p><br><ul>
<li><ul>
<li>
<p><span>Experience with Financial Services companies</span></p><br>
</li>
<li>
<p><span>Experience working on ML features for Digital Products (apps, websites)</span></p><br>
</li>
<li>
<p><span>Experience with one or more from: Pricing / Economics related projects and/or modelling techniques (we welcome Economics / Econometrics backgrounds and experience), Fraud Detection related projects, Dispatching related projects, Personalization related projects</span></p><br>
</li>
</ul><br></li></ul><br> </div>
Why work for us? Driven by our purpose: Building progress for people and the planet. We are transforming to become the leader in innovative and sustainable building solutions. Holcim US offers an unparalleled range of innovative cement, aggregates, asphalt, concrete products and construction services that have been the foundation for infrastructure projects across the globe. To move the industry forward to a greener future we need people who are passionate about sustainability, are driven to shape and influence perception, and keen to build, grow and thrive in our high-performance culture. Are you ready to build progress with us?rpose<br>Overview<br>The Eco-Landscaping & External Hygiene Optimization Lead is responsible for driving excellence in external environmental management by ensuring high standards of landscaping, irrigation, hygiene, waste handling, and pest control operations while overseeing contractor compliance with HSE, environmental, and operational service standards.<br>Key Responsibilities<br> 1-Health & Safety: Adhere to and enforce relevant legislation and policies and ensure that highest degree of safety and safe workingpractices are maintained. Ensure full compliance with Lafarge safety standards and promote safety culture and safe practices among the entire workforce. Ensure all BP employees are operating in a safe working environment. Provide monthly reporting and statistics regarding safety performance and incidents. Ensure that all employees and contractors following Health Safety Rules. Conduct VPC and direct other key members in the company to do the same. Identify people with potential to assume broader safety responsibility. Submit the safety figures on monthly basis to the company and discuss areas of improvement. Lead investigations in major safety incidents. Review investigation reports on safety violation incidents and decide on additional actions to be taken. Assume key responsibility for developing H&S improvement plan and relevant action plans. Follow HSIP of the plant and follow the progress. Stopping Unsafe act. Ensure that all employees trained. Attending all safety Meeting Ensure that all employees follow SWI. Achieve Annual Health and safety personal objective.<br>2-Functional:Manage and audit all sustainable landscaping projects, ensuring the maintenance and aesthetic upkeep of all green areas and facility perimeters. Oversee the deployment and optimization of water-efficient irrigation networks tailored for harsh, dry environments. Direct and monitor the comprehensive deep cleaning, pressure washing, and sanitation of all outdoor common areas, factory yards, internal roadways, and facility perimeters to maintain pristine industrial standards. Enforce rigid protocols for waste segregation at the source (organic, plastic, paper) across all external areas. Coordinate the end-to-end logistics of waste removal and disposal with certified external environmental regulatory bodies. Plan, schedule, and review chemical spraying cycles and preventative baiting programs to eliminate insects, rodents, and pests from all open zones, facility perimeters, and outdoor dining boundaries. Conduct daily field safety audits to ensure all landscaping, cleaning, and pest control labor strictly wear required Personal Protective Equipment (PPE), including high-visibility vests, chemical-resistant gloves, protective masks, and safety footwear. Monitor the contractor’s chemical inventory (pesticides, fertilizers, cleaning agents) to verify absolute environmental compliance and safety standards. Review Material Safety Data Sheets (MSDS) to prevent any hazards to local groundwater or personnel. Administer daily shift checks to ensure the contractor's labor structure complies with the maximum 2% monthly absence cap. Enforce absolute discipline for shift handover timings at the exact 08:15 AM / 08:15 PM marks. Monitor external site areas to detect, report, and penalize workplace infractions, including smoking outside designated booths, sleeping during shifts, property damage, or wandering outside assigned work zones. Administer the monthly 100- point Balanced Scorecard system for environmental services, tracking and docking points for labor shortages, behavioral violations, safety breaches, or recurring hygiene defects. Direct the execution of immediate, categorical financial deductions from the monthly invoice for critical infractions, such as pest infestations within living or dining perimeters, uncollected waste, unsafe chemical usage, or contractor delays in paying labor wages <br>Educational Background: Bachelor’s degree in Agricultural Sciences, Environmental Engineering, Landscape Architecture, or a highly related environmental management discipline.<br>Qualifications & Experience Professional Experience: 4–6 years of solid experience specializing in large-scale commercial landscaping, industrial external hygiene, or environmental facility services. Pest Control Expertise: Deep technical knowledge of industrial pest control protocols, chemical application safety, and integrated pest management (IPM) systems. Leadership Experience: Minimum of 2 years in a leadership or supervisory capacity managing large contractor workforces, field laborers, and ground crews. Industrial & Environmental Exposure: Proven track record working within a heavy industrial complex, large-scale manufacturing plant, or remote corporate facility. Contractual & SLA Knowledge: Strong understanding of managing third-party facility contractors under output-based Service Level Agreements (SLAs) and performance scorecard structures. HSE Mastery: Thorough knowledge of industrial cleaning codes, waste segregation regulations, safe chemical handling (MSDS), and OSHA/NEBOSH safety standards. Language & Licensing: Excellent command of professional English (written and verbal) and possession of a valid driver’s license.<br>WHO ARE HOLCIM PEOPLE? Holcim people are passionate about finding better ways to build. They embrace innovation and improvement with a pioneering spirit. They work as trusted partners, creating better solutions and experiences for their customers, communities, and colleagues.<br>Your Holcim Experience At Holcim, there is endless opportunity for you to play your part. Whether you’re in a technical, managerial, or frontline role, you can shape a career that works for you. With us you’ll have the chance to embrace the passion we share for our planet. You’ll be encouraged to seek out diverse perspectives, share your ideas, and build the skills and connections you need to perform at your best. Because it’s only when we work together in a culture where everyone thrives, that we can build the world we all want to live in.
<p><h4>Join us</h4>
<p>At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p>
<h4>What you’ll do</h4>
<p><strong>Role purpose:</strong><br>
Act as architecture and design authority across IT organization.<br>
Impact assessment of requirements arising from the business and product owners to define solutions that align with our architecture strategy and achieve the optimum balance between compliance to requirements and delivery time/costs.<br>
Contributing to the technical solution architecture strategy and roadmap.<br>
Responsible for delivering end to end solution designs that meet business needs and requirements.<br>
Responsible for aligning Vodafone Egypt IT roadmap with group strategy and guidelines.<br>
In charge of resolving technology disagreements among different IT teams.<br>
Responsible for auditing/reviewing IT processes and solutions.<br>
Instruct and follow up on delivery teams to modify them according to IT strategy.</p>
<h4>Who you are</h4>
<p><strong>Job responsibility:</strong></p>
<ul>
<li>Lead technical design activities for major business and technology projects across IT in a way that directly impacts revenue, cost saving initiatives and NPS.</li>
<li>Manage business requirements planning to ensure they are reflected into technology enablers to be implemented by delivery teams, ensuring overall business objectives will be realized.</li>
<li>Lead strategic technical activities that require cooperation with group architecture team(s) and adapt Vodafone group P&S related architecture initiatives within Vodafone Egypt in a way that suits local targets and strategies.</li>
<li>Work with SMEs and technical domain/chapter leads across the IT organization on designing solutions and identifying needed technical capabilities and required systems changes.</li>
<li>Deliver solution technical documents such as SoW and HLD describing the end to end solution architecture and roles and responsibilities of systems and teams.</li>
<li>Participate in RFP and PoC process of new technical platforms and capabilities.</li>
<li>Authorized to take necessary decisions to resolve technical conflicts among different delivery functions.</li>
<li>Lead technical stakeholders to produce system roadmaps that meet architecture guidelines and business requirements.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p>
<h4>What's in it for you</h4>
<p><strong>Core competencies and technical skills:</strong></p>
<ul>
<li>Proven and demonstrable architecture, development and technical leadership skills (within the telecom industry would be a bonus).</li>
<li>Clear logical thinker and problem solver, able to think outside the box with a pragmatic approach to solution development.</li>
<li>A deep understanding of technical security concepts to protect us and our users.</li>
<li>A track record of building reliable and safe distributed systems, with an appreciation of the trade-offs made during construction.</li>
<li>Stakeholder management (IT, business) and good communication skills, striking the right balance between complexity, business requirements, affordability, delivery risk, etc.</li>
<li>Strong communicator, with a passion for new technology and a drive to push your boundaries.</li>
<li>Strong decision making and leadership capabilities.</li>
<li>Helicopter view identifying key information and patterns.</li>
<li>Innovativeness and ability to generate viable alternatives out of challenging situations.</li>
<li>Proven ability to work in virtual teams.</li>
</ul>
<p><strong>Must have technical / professional qualifications:</strong></p>
<ul>
<li>Communication, computer, telecom engineering, computer science or equivalent bachelor’s degree is a must.</li>
<li>At least 7 years technical experience in different telecommunication and/or IT domains.</li>
<li>Must have worked in at least 2 different technology areas before, preferably in telecom/IT related domains.</li>
<li>Hands-on experience in developing and delivering different IT/telecom related applications and services.</li>
<li>Previous experience in multinational/vendor companies is a plus.</li>
<li>Previous experience working on large scale and complex IT projects.</li>
<li>IT/enterprise architecture standards, frameworks, reference models background is a plus.</li>
<li>Knowledge of agile principles and methodologies – previous experience working in an agile environment is a plus.</li>
<li>Knowledge of infrastructure, cloud, and virtualization concepts and solutions.</li>
<li>Knowledge of different OS/DB types.</li>
<li>Knowledge of software development techniques, REST web services, SOA, architecture patterns, and microservices architecture.</li>
<li>Experience in integration/middleware domain is a plus.</li>
<li>TOGAF, AWS or equivalent certifications is a plus.</li>
</ul>
<h4>Who we are</h4>
<p>We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p>
<p>Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p>
<p>If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.</p>
<p>Together we can.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description & Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>Fluent in German and English language proficiency<br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation & ideation, Benefits analysis & definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Analysis, Business Opportunities, Business Process Consulting, Business Process Improvement, Business Strategy, Business Transformation, Communication, Competitive Advantage, Competitive Analysis, Conducting Research, Consumer Behavior, Creativity, Customer Experience (CX) Strategy, Customer Insight, Customer Strategy, Data Analytics, Embracing Change, Emotional Regulation, Empathy, Go-to-Market Strategies, Inclusion {+ 14 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ol><li><ol><li>Assist the Sous Chef in the full operation of all kitchen units.</li><li>Is responsible for the cost, quality, hygiene, taste, presentation of all types of food produced in or purchased by the facility and the customer satisfaction related to these.</li><li>Within kitchen hygiene rules chef who is working in the kitchen should have short and well cared hair, it is not allowed that man has a moustache or beard.</li><li>Identify the work methods and cooking standards and ensure that these are applied to ensure that food is prepared in a quality manner and that personnel work efficiently.</li><li>Work in a coordinated manner with all section chefs and instruct them as needed.</li><li>Personally control that the presentation and quality of food prepared for breakfast, lunch and dinner is in accordance with the standards.</li><li>Prepare the list of materials to be purchased, place their orders on the system and check the meat, fish and vegetables that are purchased.</li><li>Control the daily provision vouchers and accelerate the circulation of slow-moving supplies.</li><li>Check the cooling systems of food storages and ensure that food is used according to the first in, first out principle.</li><li>Plan food production in accordance with the stages identified by the Executive Culinary Chef.</li><li>Control the current status of raw foods and provisions as well as the way that excess food is used, prevent food from spoiling, use excess food in an efficient manner, and control the portions of food.</li><li>Is responsible for preparing standard recipes for all foods produced in order to standardise the portions, taste and quality.</li><li>Continuously monitor that the personnel working in the department comply with personal hygiene rules.</li><li>Ensure that the records needed for the food safety system are kept regularly.</li><li>Check all of the storage houses at the beginning of work and ensure that they are orderly, deliver old products to production, and make sure that the remaining food is made use of.</li><li>Check the menu and inform and warn personnel of any missing or problematic products so that the same situation does not re-occur.</li><li>Monitor the performance of personnel and report personnel that do not work efficiently to the Executive Sous Chef.</li><li>Organise the personnel’s weekly schedule. Control the monthly timecards and submit to the Executive Culinary Chef for approval.</li><li>Identify the training needs of kitchen personnel and ensure that the necessary trainings are organised and delivered.</li><li>Deliver trainings to food production personnel about menu preparation, product recipes and food costs etc. (except for standard trainings such as the Food Safety System and ISO standards).</li><li>Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, to join all activities which is organized to protect biological diversity and shares the responsibilities, shares the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. To provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li><li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. </li><li>To implement his responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment.</li><li>Carry out all responsibilities related to the quality management systems implemented at the facility.</li><li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li><li>Carry out all responsibilities related to Protection from pandemic disease & action response implemented at the facilities</li></ol></li></ol><br>Qualifications<br><br><ul><li><strong>Education: </strong>At least a high school or vocational diploma.</li><li><strong>Experience: </strong>Extensive practical and managerial experience related to the processes in the respective department (at least 5 years).</li><li><strong>Foreign Language:</strong> At least intermediate level English.</li><li><strong>Courses and Training:</strong> Prior attendance in courses and seminars in the related field.</li><li><strong>Computer Literacy:</strong> Basic computer applications.</li><li><strong>Skills:</strong> Has excellent command of all products and cooking techniques in the related field and is responsible for business development. Has advanced knowledge of the other kitchen sections and processes. Has knowledge of local or international cuisine.</li></ul><br>Additional Information<br><br><p>2.23 Implement his responsibilities in order to eliminate and collect waste in a proper way,<br>reduce environmental pollution and harmful effects to the environment and lead to<br>staffs.<br>2.24 Provide carrying chemicals safely, carrying, storing and using in accordance with<br>laws, controlling reducing chemical dirtiness.<br>2.25 Carry out all responsibilities related to the quality management and food safety<br>management systems implemented at the facility.<br>2.26 Carry out all other duties assigned by managers and hotel management not specified<br>in the job description.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Line of Service</b><br>Advisory<br><b>Industry/Sector</b><br>Technology<br><b>Specialism</b><br>Advisory - Other<br><b>Management Level</b><br>Senior Associate<br><b>Job Description & Summary</b><br>A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world's largest and most complex companies to understand their unique business issues and opportunities in an ever changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimising deals, and aligning costs with business strategy to create a competitive advantage.<br><b>About PwC:</b> At PwC, we believe in harnessing technology and innovation to create solutions for our clients in various sectors. The Egypt Technology and Innovation Centre (ETIC) plays a crucial role in driving tech-forward initiatives and delivering cutting-edge projects. We are looking for a highly motivated and experienced Senior Associate Technical Project Manager to join our dynamic team. <br><b>Role Description/ Purpose</b><br>Technical Business analyst working in a team of analysts on digital asset delivery.<br><b>Key Responsibilities/ Activities</b><br>Details on the core tasks and activities that the person will perform<br>Requirements gathering, backlog population, business case creation, workshops, business requirements documentation etc.<br><b>Key Skills Required</b><br><b>Management Requirements</b> management is an activity that requires the identification, documentation, tracking, communication, and verification of the stakeholders' requirements within a project. It also involves managing changes to the requirements to ensure that the proposed solution meets the stakeholders' needs.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e. experience in requirements gathering for digital assets)<br><b>Business Process Workflow </b>Business process workflow is a method of managing and visualizing a business process from start to finish. It typically involves the visualization of tasks, tasks associated with specific individuals or teams, and the sequence of tasks which must be completed in order for the process to reach completion. It outlines the flow of activities, resources, and information.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in using tooling to capture and visualise business processes)<br><b>Business Process Improvement </b>Business process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality and the user experience for customers and end-users. Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of future state processes)<br><b>Non-Functional Requirement (NFR) </b>A non-functional requirement (NFR) is a requirement that specifies criteria that can be used to judge the operation of a system, rather than specific behaviors. They are contrasted with functional requirements that define specific behavior or functions. The plan for implementing functional requirements is detailed in the system design.Must Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in documenting non-functional requirements)<br><b>Developing User Stories </b>Developing user stories is developing ways to describe the why and the what behind the day-to-day work of development team members, often expressed as persona + need + purpose. Understanding their role as the source of truth for what your team is delivering, but also why, is key to a smooth process.Must HaveIntermediateGained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience in the production of user story documentation)<br><b>Requirement Workshops </b>Collaborative sessions or meetings involving stakeholders and subject matter experts to gather, analyze, and define requirements for a project, system, or solution.Nice To Have Intermediate Gained certification or relevant training in this skill and applied the skill in more than 1 project that is aligned with the relevant experience areas (i.e Has evidenced experience of running requirements gathering workshops with technology and business stakeholders)<br><b>Relevant Experience Areas</b><br>4+ years of relevant work experience in Business Analysis<br>Particular industries, domains or technologies that the person should be familiar with<br>Experience working with project teams building software assets in a technical business analyst capacity, gathering requirements, populating backlogs with well formed information, a good understanding of creating business cases, using process mapping tools, and producing high quality documentation.<br><b>Training/ Qualifications Required</b><br>Any certifications, educational background or mandatory training<br>Ideally BCS Diploma in Business Analysis, Workshop facilitation & ideation, Benefits analysis & definition, BCS or APMG Agile BA certification<br>Preferred Communication Skills<br>Expectations for internal or client engagement levels and of English proficiency<br>Multiple, virtual meetings, written, high level of english proficiency<br><b>Education </b>(if blank, degree and/or field of study not specified)<br>Degrees/Field of Study required:<br>Degrees/Field of Study preferred:<br><b>Certifications </b>(if blank, certifications not specified)<br><b>Required Skills</b><br><b>Optional Skills</b><br>Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Business Case Development, Business Process Improvement, Change Control Processes, Communication, Costing, Creativity, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, IT Project Lifecycle, Kanban (Project Management), Learning Agility, Optimism, Plan of Action and Milestones (POA&M), Process Mapping, Process Standardization, Program Management, Project Budgeting {+ 23 more}<br><b>Desired Languages </b>(If blank, desired languages not specified)<br><b>Travel Requirements</b><br>Not Specified<br><b>Available for Work Visa Sponsorship?</b><br>No<br><b>Government Clearance Required?</b><br>No<br><b>Job Posting End Date</b><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Tahseen, an interdisciplinary hospitality leadership development program; aims at successfully driving increased levels of engagement and interest of Local Nationals into this ever-growing professional sector. Tahseen is a 12 18 month program in cooperation with Cornell University.</p><p>CORE WORK ACTIVITIES Managing Discipline Work, Projects, and Policies Coordinates and implements accounting work and projects as assigned. Coordinates, implements, and follows up on audits for all areas of property operations. Complies with Federal and State laws applying to operations procedures. Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Balances ledgers. Supporting Property Operations Works with operations teams to develop an operational strategy that is aligned with the brand s business strategy and leads its execution. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Evaluates if discipline teams are meeting service needs and provides feedback to teams. Participates in walk-throughs on property to ensure that all areas are well maintained and preventative maintenance processes are in place. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Reviews findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken. Works with team to put sustainable work processes and systems in place that support the execution of the strategy. Reviews reports and financial statements to determine operations performance against budget. Communicates a clear and consistent message regarding departmental goals to produce desired results. Managing and Monitoring Activities that Affect the Customer and Guest Experience Provides excellent customer service by being readily available/approachable for all customers and guests. Takes proactive approaches when dealing with customers and guest concerns. Extends professionalism and courtesy to customers and guests at all times. Responds timely to customer service department request. Ensures all team members meet or exceed all hospitality requirements. Supporting Profitability Supports annual quality audits. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Supporting Safety Standards and Work Procedures Implements property emergency plan. Provides a safe working environment in compliance with Occupational Safety and Health Administration/MSDS. Implements and sustains property accident prevention programs. Follows property-specific recovery plans. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Demonstrates self confidence, energy and enthusiasm. Manages group or interpersonal conflict. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Manages time and possesses organizational skills. Presents ideas, expectations and information in a concise, organized manner. Uses problem solving methodology for decision making and follow up. Makes calls if necessary. Leadership Development Interpreting financial statements, managing people, and the essentials of hospitality marketing and planning. Includes a combination of specialized industry knowledge and leadership skills. It will allow you to learn from the best experts in the School of Hotel Administration. This certificate program consists of a mix of core courses and selective courses. Education for Employment (EFE) The EFE component uses a blend of locally and internationally developed Hospitality courses that have been especially created to prepare Local nationals for careers in the hospitality industry. This six-weeks part of Tahseen includes approximately 260hrs of hospitality training, with many components specific to workplace readiness and better understanding of the work environment and the nature of the jobs. General Training Occurs in the first six months of the program. Each participant will rotate through the six key disciplines on property, spending between 2 3 weeks in each discipline. The six disciplines are: Rooms Operations Food & Beverage Sales & Marketing (BMSC) Human Resources Safety & Security (Loss Prevention) Finance The Specialization Course Occurs in the last six months of the program and will focus on one discipline of the participant s choice and leadership feedback. You will complete additional required training in this discipline and begin to gain deeper knowledge and develop skills necessary to become an effective leader in this discipline. The customized program includes local culture training, business English and is translated locally in Arabic so you are empowered to achieve success. Through Tahseen, you will gain fundamental knowledge and exposure to a wide array of hospitality disciplines. You will train with, and lean from, best-in-class hospitality leaders from around the globe developing vital skill and be part of shaping your country s economic future. Upon completing the Tahseen Program, you will be an expert in a discipline you are passionate about and have pride and confidence in the accelerated career path you have chosen. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. OR 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p><p></p></section>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know -- connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Pastry and bakery production:</strong></p>
<ul>
<li>Oversee the preparation and production of all pastry items, including cakes, cookies, pastries, bread, and other baked goods.</li>
<li>Ensure all recipes are followed precisely and items are produced to the highest standards in terms of taste, texture, and appearance.</li>
<li>Create and innovate new desserts, pastries, and bakery items in line with seasonal or special event menus.</li>
<li>Maintain consistency in quality and presentation of all baked goods.</li>
<li>Prepare items in bulk when necessary, such as for events or special orders.</li>
</ul>
<p><strong>Section management:</strong></p>
<ul>
<li>Organize and manage the pastry section of the kitchen, ensuring all equipment, ingredients, and tools are in good working order and ready for use.</li>
<li>Oversee the stock levels of ingredients used in pastry production, ensuring timely orders to avoid shortages.</li>
<li>Supervise the preparation of garnishes and decorations to complement the presentation of desserts.</li>
<li>Ensure that food safety standards and health regulations are strictly followed in the pastry section.</li>
</ul>
<p><strong>Creativity and innovation:</strong></p>
<ul>
<li>Stay updated with trends in pastry and baking, incorporating new ideas and techniques into the menu when appropriate.</li>
<li>Work with the culinary team to develop creative and seasonal dessert menus that reflect the restaurant's concept and customer preferences.</li>
<li>Contribute ideas for themed events or special occasions that require custom pastry and bakery products.</li>
</ul>
<p><strong>Team leadership and training:</strong></p>
<ul>
<li>Supervise, train, and motivate junior pastry chefs or assistants within your section, ensuring they are skilled and knowledgeable in pastry techniques.</li>
<li>Provide constructive feedback and ensure team members adhere to the kitchen’s standards of hygiene, safety, and efficiency.</li>
<li>Train junior associates in the proper preparation, decoration, and presentation of baked goods and desserts.</li>
</ul>
<p><strong>Quality control:</strong></p>
<ul>
<li>Regularly check the quality of the pastries, desserts, and baked goods before they leave the kitchen.</li>
<li>Ensure that each dish is visually appealing and meets the standards expected by the establishment.</li>
<li>Review and adjust recipes as needed to maintain the best quality, flavor, and consistency.</li>
</ul>
<p><strong>Health & safety compliance:</strong></p>
<ul>
<li>Ensure that all work surfaces, equipment, and kitchen areas are kept clean and sanitized at all times.</li>
<li>Follow proper food handling, storage, and sanitation procedures to prevent contamination.</li>
<li>Ensure the pastry section adheres to all food safety, hygiene, and health regulations, including allergen management.</li>
</ul>
<p><strong>Inventory and supply management:</strong></p>
<ul>
<li>Manage inventory for the pastry section, ensuring that all necessary ingredients and supplies are ordered in advance and stored properly.</li>
<li>Work with the kitchen manager or purchasing team to order supplies and keep track of stock levels.</li>
<li>Assist with inventory counts and monitor ingredient usage to minimize waste.</li>
</ul>
<p><strong>Collaboration:</strong></p>
<ul>
<li>Work closely with other kitchen departments and service team, to ensure smooth operations and coordination during service.</li>
<li>Communicate effectively with the front-of-house team to ensure that orders for desserts and pastries are delivered on time.</li>
<li>Participate in menu planning and recipe development, contributing ideas for new pastry items or modifications to existing ones.</li>
</ul>
<p><strong>Equipment maintenance:</strong></p>
<ul>
<li>Ensure that all pastry-specific equipment is properly maintained and used correctly.</li>
<li>Report any damaged or faulty equipment to the appropriate person for repair or replacement.</li>
<li>Keep track of equipment usage and report when items need to be replaced or repaired.</li>
</ul>
<p><strong>Record keeping and reporting:</strong></p>
<ul>
<li>Keep accurate records of recipes, production levels, and food safety logs for the pastry section.</li>
<li>Report any issues related to supplies or kitchen operations to the Sous Chef or Executive Chef.</li>
<li>Assist with budgeting and cost control in the pastry section to ensure profitability.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Abilities / key competencies / skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience / certificates / education</strong></p>
<ul>
<li>Experience: Minimum of 2 years of pastry / bakery experience in supervisory culinary role, preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Education: Culinary degree / diploma or equivalent professional training from a reputable culinary school preferred.</li>
<li>In-depth knowledge of baking techniques, pastry decoration, and dessert preparation.</li>
<li>Creative flair for developing and presenting new pastry items and desserts.</li>
<li>Strong leadership skills to supervise and train junior pastry associates.</li>
<li>Knowledge of health and safety standards, including food hygiene regulations.</li>
<li>Ability to work under pressure in a fast-paced kitchen environment.</li>
<li>Strong attention to detail, particularly in presentation and quality control.</li>
<li>Willingness to work flexible hours, including nights, weekends, and holidays.</li>
</ul>
<p><strong>Physical requirements</strong></p>
<ul>
<li>Ability to stand for long periods, often in a fast-paced, hot kitchen environment.</li>
<li>Ability to lift and carry heavy items, such as large batches of dough, baking sheets, or trays.</li>
<li>Good manual dexterity to handle delicate pastry work and intricate decorations.</li>
<li>Ability to work early mornings or late nights, as baking often requires shifts outside regular hours.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Identify training requirements for Food Safety System and support planning, realize trainings.</li>
<li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li>
<li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li>
<li>Within Food Safety System provide that:
<ul>
<li>Lead periodic control, monitoring and validation processes according to related plan and procedures.</li>
<li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets etc.</li>
<li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities etc.</li>
<li>Take samples from foods, drinking water, potable water, surfaces which are touching with foods, personnel hands, raw materials for microbiological and/or in case of necessary other laboratory analysis. Comment on analysis results appropriately.</li>
<li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li>
<li>Realize following representative samples from kitchens.</li>
<li>Give trainings to spot and grouped personnel.</li>
<li>Follow legal regulations and standards related with Food Safety System.</li>
<li>Check nonconforming products which appear within Food Safety System and report.</li>
<li>Lead continuance of process in case of any emergency case, recall etc. within related procedures, follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere to the process in case of necessary situations.</li>
</ul>
</li>
<li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li>
<li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide taking necessary actions and information flow between each process owner.</li>
<li>Help lead relationships with auditors who are coming from tour operators or during external food safety audits.</li>
<li>Be available at the facility during the audits which are realized by tour operators.</li>
<li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li>
<li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish substructure of the system, assist for continuous improvement of the system.</li>
<li>Support to make ready reports and statistical data related to Food Safety.</li>
<li>Implement the duties which are given by manager.</li>
<li>Refer to Quality Manager for leading all works, work together by getting across and provide fully and effective information flows to the group of quality system management.</li>
<li>Report diagnosis after finalizing works and analysis by making into statistical data to related departments and Quality Manager.</li>
<li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is coming from foods.</li>
<li>Attend seminars, make searches in order to increase his/her knowledge and experience. Improve continuously. Follow occupational publications and trends.</li>
<li>Work and work with someone in order to improve facility image, stuck in guests’ mind and provide guest satisfaction and faith.</li>
<li>Responsible to Quality Manager.</li>
<li>Responsible for working all kitchens and stewarding department in accordance with hygiene rules.</li>
<li>Cooperate with all chefs of kitchen and stewarding departments.</li>
<li>Support his/her manager by making manager’s works easy and providing continuous improvement.</li>
<li>Look after all operational equipment and materials and care.</li>
<li>Provide appearance of uniforms, daily hygiene and personal hygiene according to standards all the time.</li>
<li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li>
<li>Have all information about hotel services and qualities such as areas, activities etc.</li>
<li>Inform department manager in case of any accident, problem, and suspicious situation.</li>
<li>Predict that all activities and to be purchased all equipment and belongings may create disease for the environment, join all activities which are organized to protect biological diversity and share the responsibilities, share the individual responsibilities in order to increase environment knowledge and to carry on necessary trainings. Provide minimum consumption currently used all stuffs and equipment (paper, printed out etc.).</li>
<li>Implement necessary warnings and departmental trainings in order to save energy inside the facility. Carry on implementing decisions which were taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.</li>
<li>Implement responsibilities in order to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead to staff.</li>
<li>Provide carrying chemicals safely, carrying, storing and using in accordance with laws, controlling and reducing chemical dirtiness.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: 4-year bachelor's degree from veterinary or equal faculty.</li>
<li>Experience: At least 2 years of work experience.</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li>
<li>Courses and training: Have theoretical training or experience in rules and legislation within job.</li>
<li>Computer literacy: MS Office applications.</li>
<li>Skills: Good representation, good communication skills, ability to create systems, interrogative, leadership, problem-solving in times of crisis, excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, problem-solving.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know — connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<p><strong>Food preparation and cooking:</strong></p>
<ul>
<li>Oversee and prepare food for your designated section, ensuring it meets the quality standards of the restaurant.</li>
<li>Prepare ingredients, cook, and assemble dishes according to the menu, adjusting recipes as needed.</li>
<li>Ensure the timely preparation of all dishes during service, maintaining consistency in portion size and presentation.</li>
<li>Work with the kitchen team to ensure that dishes are cooked and delivered promptly.</li>
</ul>
<p><strong>Station management:</strong></p>
<ul>
<li>Manage the section efficiently, ensuring it runs smoothly throughout service.</li>
<li>Ensure that all ingredients are available and prepped in your section before service begins.</li>
<li>Maintain a clean, organized, and safe working environment in your section.</li>
<li>Monitor the section during service to ensure that dishes are prepared to order and that cooking equipment is used properly.</li>
</ul>
<p><strong>Quality control:</strong></p>
<ul>
<li>Monitor the preparation and presentation of all dishes to ensure they meet the restaurant’s standards for taste, appearance, and consistency.</li>
<li>Regularly check food quality, portion sizes, and seasonings to ensure consistency and maintain customer satisfaction.</li>
<li>Oversee the plating of dishes and ensure they are aesthetically appealing and in line with the restaurant’s presentation guidelines.</li>
</ul>
<p><strong>Leadership and supervision:</strong></p>
<ul>
<li>Supervise and guide junior kitchen associates (such as commis chefs), ensuring they follow proper cooking techniques and hygiene practices.</li>
<li>Provide mentorship and training to junior chefs, ensuring they develop their skills and knowledge of the kitchen.</li>
<li>Ensure junior chefs are working efficiently, adhering to food safety regulations, and maintaining a clean station.</li>
<li>Handle any issues that arise in your section, reporting them to the sous chef or head chef.</li>
</ul>
<p><strong>Health & safety compliance:</strong></p>
<ul>
<li>Ensure the kitchen complies with all food safety and hygiene regulations.</li>
<li>Maintain proper storage of ingredients and ensure that food is handled in accordance with safety standards to prevent contamination.</li>
<li>Keep your section clean and sanitized, following proper procedures for cleaning cooking tools, utensils, and equipment.</li>
<li>Follow health and safety protocols to minimize hazards and ensure a safe work environment.</li>
</ul>
<p><strong>Inventory and stock control:</strong></p>
<ul>
<li>Assist in managing the stock for your section, including ordering, storing, and rotating ingredients (FIFO – First In, First Out).</li>
<li>Track inventory levels and ensure that ingredients are used efficiently to minimize waste.</li>
<li>Report any shortages or issues with stock to the sous chef or head chef, ensuring that necessary supplies are ordered in time.</li>
</ul>
<p><strong>Collaboration and communication:</strong></p>
<ul>
<li>Communicate effectively with kitchen team, front-of-house team, and the sous chef to ensure smooth operations.</li>
<li>Coordinate with other chefs to ensure that orders are completed on time and to the required standard.</li>
<li>Be proactive in resolving issues during service, such as delays or quality concerns, ensuring a positive guest experience.</li>
</ul>
<p><strong>Training and development:</strong></p>
<ul>
<li>Continuously improve culinary skills and knowledge, staying up-to-date with new techniques and trends.</li>
<li>Participate in training sessions, both formal and informal, to enhance your culinary abilities.</li>
<li>Be open to feedback and actively seek ways to improve performance and efficiency.</li>
</ul>
<p><strong>Maintenance of equipment:</strong></p>
<ul>
<li>Ensure that all kitchen equipment and tools are used properly and are well-maintained.</li>
<li>Report any faulty or damaged equipment to the head chef, ensuring that repairs are carried out promptly.</li>
<li>Keep your section's tools and equipment clean and in good working order.</li>
</ul>
<p><strong>Additional responsibilities:</strong></p>
<ul>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
</ul>
<h4>Qualifications</h4>
<p><strong>Abilities / key competencies / skills</strong></p>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<p><strong>Leading myself</strong></p>
<ul>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
</ul>
<p><strong>Leading others</strong></p>
<ul>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
</ul>
<p><strong>Leading the business</strong></p>
<ul>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
</ul>
<p><strong>Experience / certificates / education</strong></p>
<ul>
<li>Minimum of 2 years of relevant experience in a culinary role preferably in a high-end restaurant or a luxury hospitality environment.</li>
<li>Culinary diploma or equivalent professional training from a reputable culinary school preferred.</li>
<li>Passion for food and cooking, with a keen interest in mastering a specific section of the kitchen.</li>
<li>Good understanding of kitchen operations, food safety, and hygiene standards.</li>
<li>Ability to work in a fast-paced, high-pressure environment.</li>
<li>Strong leadership and communication skills.</li>
<li>Attention to detail and a commitment to maintaining quality and consistency.</li>
<li>Willingness to work flexible hours, including nights, weekends, and holidays.</li>
</ul>
<p><strong>Physical requirements</strong></p>
<ul>
<li>Ability to stand for long periods and work in a fast-paced kitchen environment.</li>
<li>Comfort working with hot equipment, sharp knives, and heavy kitchen tools.</li>
<li>Ability to lift heavy items, such as boxes of ingredients or kitchen equipment.</li>
</ul>
<h4>Additional information</h4>
<p><strong>What awaits you...</strong></p>
<ul>
<li>The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.</p>
<p>A beautiful beach, delicious food with top-quality service, restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.</p>
<p>Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El-Sheikh, and 9 km from Sharm El-Sheikh.</p>
<h4>Job description</h4>
<ul>
<li>Identify training requirements for Food Safety System and support planning and realization of trainings.</li>
<li>Support process owners in order to identify and prepare required documents and quality records within Food Safety System requirements.</li>
<li>Monitor efficiency of Food Safety System documents within implementation and report to his/her department.</li>
<li>Within Food Safety System provide that:
<ul>
<li>Lead periodic control, monitoring, and validation processes according to related plan and procedures.</li>
<li>Lead monitoring and related control processes in order to lead the system in every point which affects food safety such as receiving area for foods and beverages, transportation, stores, preparation areas, buffets, etc.</li>
<li>Routine control process of issues regarding all cleaning, personal hygiene, personnel opportunities, etc.</li>
<li>Take samples from foods, drinking water, potable water, surfaces which are in contact with foods, personnel hands, raw materials for microbiological and/or, in case of necessity, other laboratory analysis. Comment on analysis results appropriately.</li>
<li>Routine check of personnel hands and surfaces which touch foods with practical swabs.</li>
<li>Realize following representative samples from kitchens.</li>
<li>Give trainings to spot and grouped personnel.</li>
<li>Follow legal regulations and standards related to Food Safety System.</li>
<li>Check nonconforming products which appear within Food Safety System and report.</li>
<li>Lead continuance of process in case of any emergency case, recall, etc., within related procedures; follow, monitor the results, comment and report, and monitor efficiency of planned actions. Interfere in the process in necessary situations.</li>
</ul>
</li>
<li>Meet guests directly in case of any necessary guest complaint related to Food Safety.</li>
<li>Check the compatibility between Standards of Tour Operations Federation and current Food Safety Management System; provide necessary actions and information flow between each process owner.</li>
<li>Help lead relationships with auditors who come from tour operators or during external food safety audits.</li>
<li>Be available at the facility during audits realized by tour operators.</li>
<li>Follow the actions which should be taken for audit results of external Food Safety System audits and Tour Operators.</li>
<li>Assess recommendations and inform the staff about Food Safety Management System. Study with the department managers in order to improve the system and give necessary required information, make suggestions to establish the substructure of the system, assist continuous improvement of the system.</li>
<li>Support preparation of reports and statistical data related to Food Safety.</li>
<li>Implement duties assigned by manager.</li>
<li>Refer to Quality Manager for leading all works, work together by communicating effectively and provide full and effective information flows to the group of quality system management.</li>
<li>Report diagnosis after finalizing works and analysis by making statistical data to related departments and Quality Manager.</li>
<li>Work with the facility doctor in coordination. Provide necessary actions by monitoring sickness of facility guests which is related to foods.</li>
<li>Attend seminars, conduct research to increase knowledge and experience. Continuously improve. Follow occupational publications and trends.</li>
<li>Work to improve facility image, remain memorable in guests’ minds, and provide guest satisfaction and loyalty.</li>
<li>Responsible to Quality Manager.</li>
<li>Responsible for working with all kitchens and stewarding departments in accordance with hygiene rules.</li>
<li>Cooperate with all chefs of kitchen and stewarding departments.</li>
<li>Support manager by facilitating manager’s work and providing continuous improvement.</li>
<li>Look after all operational equipment and materials and care for them.</li>
<li>Ensure appearance of uniforms, daily hygiene, and personal hygiene according to standards at all times.</li>
<li>Move according to hygiene rules; follow technical problems and cleanings in responsible areas.</li>
<li>Have full information about hotel services and qualities such as areas, activities, etc.</li>
<li>Inform department manager in case of any accident, problem, or suspicious situation.</li>
<li>Predict that all activities and purchased equipment and belongings may create disease for the environment; participate in all activities organized to protect biological diversity and share responsibilities. Share individual responsibilities to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used items and equipment (paper, printed materials, etc.).</li>
<li>Implement necessary warnings and departmental trainings to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects on environment and energy efficiency on purchased equipment.</li>
<li>Implement responsibilities to eliminate and collect waste properly, reduce environmental pollution and harmful effects to the environment, and lead staff accordingly.</li>
<li>Provide safe carrying, storing, and use of chemicals in accordance with laws, controlling and reducing chemical pollution.</li>
<li>Carry out all other duties assigned by managers and hotel management not specified in the job description.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Education: 4-year bachelor's degree from veterinary or equivalent faculty.</li>
<li>Experience: At least 2 years of work experience.</li>
<li>Foreign language: Sufficient level of English to communicate effectively with guests and employees.</li>
<li>Courses and training: Have theoretical training or experience in rules and legislation within the job.</li>
<li>Computer literacy: MS Office applications.</li>
<li>Skills: Good representation, good communication skills, ability to create systems, inquisitive, leadership, problem-solving in times of crisis, handling excess stress and complex issues, analytical, good interpersonal skills, ability to establish open communication, delegation, and problem-solving.</li>
</ul></p><p></p>
<p><h4>Company description</h4>
<p>Portaluna, a Morgans Originals Hotel</p>
<p>Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday night, when anything can happen, no matter what day of the week it is. By balancing a refined outlook with the best lifestyle programming, we capture the excitement of being in-the-know – connecting people to the city, the culture and the moment.</p>
<p>This is an exciting new position within Ennismore’s growing portfolio of lifestyle brands, representing the first Morgans Originals hotel in Egypt.</p>
<h4>Job description</h4>
<h4>Responsibilities</h4>
<strong>Team leadership & management:</strong><br>
<li>Supervise, train, and develop the bar team to ensure they consistently deliver high-quality service and adhere to operational standards.</li>
<li>Maintain a positive and motivated team environment through coaching, mentoring, and feedback.</li>
<li>Oversee daily bar operations, ensuring efficient service and timely delivery of drinks to guests.</li>
<strong>Beverage expertise & innovation:</strong><br>
<li>Develop and curate creative cocktail menus that align with the restaurant's concept and guest preferences.</li>
<li>Keep up to date with the latest trends in the beverage industry, including new cocktail styles, spirits, and mixology techniques.</li>
<li>Ensure that bartenders are knowledgeable about the beverage menu, including drink ingredients, preparation techniques, and ideal pairings.</li>
<li>Provide recommendations to guests on specialty cocktails, wines, and other beverages.</li>
<strong>Guest service excellence:</strong><br>
<li>Ensure that all guests receive a memorable experience through personalized service, attention to detail, and an engaging approach.</li>
<li>Handle guest complaints or concerns promptly and professionally, ensuring swift resolution while maintaining high levels of guest satisfaction.</li>
<li>Foster strong relationships with regular guests, understanding their preferences and ensuring personalized service.</li>
<strong>Inventory & stock management:</strong><br>
<li>Oversee bar inventory, ensuring that the necessary supplies are stocked, including spirits, wine, and other beverages.</li>
<li>Coordinate with purchasing and suppliers to maintain stock levels, track usage, and order supplies as needed.</li>
<li>Conduct regular inventory checks and manage stock rotation to prevent wastage and ensure cost-effective use of resources.</li>
<strong>Health & safety compliance:</strong><br>
<li>Enforce all health, safety, and hygiene standards in the bar area, ensuring compliance with local regulations and internal policies.</li>
<li>Ensure the bar area is kept clean, organized, and safe for both staff and guests at all times.</li>
<li>Supervise the safe handling of alcohol, including monitoring guest consumption and preventing over-service.</li>
<strong>Upselling & revenue generation:</strong><br>
<li>Promote upselling of premium spirits, cocktails, and wine selections to enhance guest satisfaction and increase bar revenue.</li>
<li>Introduce innovative drink specials or themed promotions to boost sales and attract guests.</li>
<strong>Administration & reporting:</strong><br>
<li>Manage daily cash handling, including the accurate processing of payments, tips, and transactions.</li>
<li>Prepare daily, weekly, and monthly reports related to bar sales, inventory, and staff performance.</li>
<li>Collaborate with management on budgeting, cost control, and revenue generation strategies.</li>
<strong>Training & development:</strong><br>
<li>Conduct regular training sessions for bar staff to improve product knowledge, service standards, and mixology skills.</li>
<li>Ensure that all staff are well-versed in customer service practices, health and safety standards, and company policies.</li>
<strong>Special events & promotions:</strong><br>
<li>Plan and coordinate bar events, promotions, and themed nights to increase guest engagement and revenue.</li>
<li>Work closely with other departments (e.g., marketing and events) to organize and execute special events that feature signature cocktails or exclusive beverages.</li>
<strong>Problem resolution & continuous improvement:</strong><br>
<li>Proactively address and resolve operational challenges, ensuring the team stays focused on providing excellent service.</li>
<li>Collect and act on guest feedback to continuously improve the quality of service and experience.</li>
<li>Identify areas for improvement in processes and service, providing suggestions for enhancements to the management team.</li>
<strong>Additional responsibilities:</strong><br>
<li>Perform any other duties or responsibilities as assigned by management to support the effective operation of the department and the broader goals of the property.</li>
<h4>Qualifications</h4>
<strong>Abilities, key competencies, and skills</strong><br>
<p>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Heartist service culture to be responsive, respectful and deliver a great experience.</p>
<strong>Leading myself</strong><br>
<li>Positive orientation</li>
<li>Operational decision making</li>
<li>Self-development & management</li>
<strong>Leading others</strong><br>
<li>Developing an empowered team</li>
<li>Leading an engaged and diverse team</li>
<li>Communication</li>
<strong>Leading the business</strong><br>
<li>Advocating guest passion</li>
<li>Business planning and analysis</li>
<li>Business improvement and change</li>
<strong>Experience, certificates, education</strong><br>
<li>Experience: Minimum of 1-2 years in a supervisory role in bar operations, preferably in a high-end bar or restaurant or a luxury hospitality environment. Extensive knowledge of mixology, spirits, wines, and cocktail preparation.</li>
<li>Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field.</li>
<li>Skills & attributes:
<ul>
<li>Strong leadership and people management skills.</li>
<li>Excellent interpersonal and communication abilities.</li>
<li>Attention to detail and strong organizational skills.</li>
<li>Proven ability to manage multiple priorities and meet deadlines.</li>
<li>Ability to handle confidential and sensitive information.</li>
<li>In-depth knowledge of beverage trends, mixology, and premium beverage offerings.</li>
<li>Proficiency in relevant software and MS Office Suite.</li>
<li>Professional and well-presented at all times.</li>
<li>Customer-centric approach with a passion for hospitality.</li>
<li>Proactive problem-solver with a solutions-oriented mindset.</li>
<li>Ability to work in a fast-paced, dynamic environment.</li>
<li>Must be able to handle multiple tasks and adapt to changing priorities.</li>
</ul>
</li>
<h4>Additional information</h4>
<p>What awaits you...</p>
<li>The opportunity to join an international, innovative, and fast-growing group, committed not only to building new hotels, but to creating a global brand.</li>
<li>The ability to challenge the norm and work in an environment that is both creative and rewarding.</li>
<li>Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.</li>
<li>A competitive package and plenty of development opportunities.</li></p><p></p>
<p><h4>Who we are</h4>
<p>VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through talent, technology & transformation.</p>
<p>As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and third party capability.</p>
<p>We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.</p>
<h4>About this role</h4>
<p>We are seeking a Learning & Capability Development Specialist to deliver engaging and impactful learner experiences that support functional capability growth across centre teams. This role focuses on facilitating learning interventions, supporting onboarding and capability development, localising and enhancing learning content, and partnering with business stakeholders to improve employee performance and learning effectiveness. The successful candidate will combine training delivery expertise, learning consultancy skills, and digital learning approaches to create meaningful development outcomes.</p>
<h4>What you'll do</h4>
<ul>
<li>Deliver high-impact learning experiences through classroom training, virtual facilitation, coaching, and other appropriate learning methods.</li>
<li>Drive learner engagement and achievement of learning objectives using effective delivery techniques and development approaches.</li>
<li>Act as a learning and development consultant, promoting the effective utilisation of Vodafone learning platforms.</li>
<li>Localise learning content and review existing learning solutions to identify opportunities for enhancement and alternative delivery methods.</li>
<li>Contribute to the design, development, and refinement of fit-for-purpose learning solutions that enhance learner experience and support commercial objectives.</li>
<li>Partner with Business Operations teams to drive On-the-Job Training activities and support the early performance of new employees within their first 30 days.</li>
<li>Collaborate with HR Shared Services teams to support training administration, logistics, and learner enablement.</li>
<li>Act as a key point of contact for stakeholders, including HR Business Partners, operational teams, suppliers, and the wider global Learning & Development community.</li>
<li>Identify capability gaps through audits and assessments and communicate findings to relevant functional experts.</li>
<li>Track learner progress and maintain training reports throughout the full learning journey.</li>
<li>Facilitate upskilling and cross-skilling programmes to broaden workforce capability.</li>
<li>Monitor training-to-operation transition outcomes and identify opportunities for performance improvement.</li>
<li>Support the implementation of Vodafone Spirit through learning initiatives and training activities.</li>
</ul>
<h4>Who you are</h4>
<ul>
<li>Strong understanding of VOIS customer operations strategy and values.</li>
<li>Experience facilitating technical and product-related learning programmes for new employees.</li>
<li>Ability to engage effectively with stakeholders across different organisational levels.</li>
<li>Experience in digital learning delivery and maintaining learner engagement through virtual channels.</li>
<li>Ability to support the design and enhancement of learning solutions and training materials.</li>
<li>Knowledge of gamification techniques and learning performance dashboards.</li>
<li>Self-motivated individual with the ability to build rapport quickly with diverse audiences.</li>
<li>Excellent presentation and facilitation skills, both in-person and virtual.</li>
<li>Fluent in spoken and written English.</li>
<li>Proven experience delivering classroom and virtual training programmes.</li>
<li>Advanced PowerPoint design and presentation creation skills.</li>
<li>Strong understanding of content development principles.</li>
</ul>
<h4>Preferred qualifications</h4>
<ul>
<li>Knowledge of instructional design methodologies.</li>
<li>Understanding of coaching principles and development techniques.</li>
<li>Training of Trainers (TOT) certification or equivalent qualification.</li>
</ul>
<h4>Not a perfect fit?</h4>
<p>Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.</p>
<h4>What's in it for you</h4>
<ul>
<li>Opportunity to influence employee capability development and learning outcomes across the organisation.</li>
<li>Exposure to diverse learning methodologies, digital learning platforms, and facilitation approaches.</li>
<li>Collaboration with cross-functional business, HR, and operational stakeholders.</li>
<li>Opportunity to contribute to employee onboarding, continuous development, and performance improvement initiatives.</li>
<li>Experience supporting a culture of learning, engagement, and continuous capability building.</li>
</ul>
<h4>What skills you will learn</h4>
<ul>
<li>Advanced facilitation and learner engagement techniques.</li>
<li>Learning solution design and content enhancement practices.</li>
<li>Digital learning delivery, virtual facilitation, and gamification approaches.</li>
<li>Learning analytics, reporting, and learner performance tracking.</li>
<li>Stakeholder management within Learning & Development environments.</li>
<li>On-the-job training methodologies and capability development frameworks.</li>
<li>Training consultancy and organisational learning best practices.</li>
</ul>
<h4>VOIS equal opportunity employer commitment</h4>
<p>Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.</p>
<h4>Join us</h4>
<p>At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.</p>
<p>We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.</p>
<p>With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.</p>
<h4>Alert</h4>
<p>Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.</p></p><p></p>